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North e tern emorial Central D age La e ore t Delnor North e tern ni er it Learn moreHo ital at internationalhealth.nm.orgHo ital Ho ital Ho ital ein erg S hool o e i ine Northwestern Medicine is proud to be Chicago’s premier academic medical system. Our integrated healthcare system includes four of America’s “Best Hospitals,” the No. 1 hospital in Chicago, 11 nationally ranked specialties* and a nationally ranked medical school. Together we provide world-class care to patients across Chicagoland and beyond.
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www.arabhealthmagazine.com Our specialty programs, services and procedures include: Endocrinology and Diabetes Program -Growth and Diabetes Clinics -Hyperinsulinism Center -Investigational new drug 18F DOPA Level 4 Epilepsy Center -Epilepsy Monitoring Unit -Robotic surgery Heart Center -Cardiac MRI -Fetal echocardiography -3-D technology -Surgical repair of the most complex heart defects Hematology and Oncology Center -Bone Marrow and Stem Cell Transplant Program When it comes to your child’s health care, -Investigational MIBG therapy for neuroblastoma you want one thing... the best. Urology/Genitourinary Institute -Ambiguous genitalia/ And sometimes finding the best pediatric specialty care means traveling outside of the disorders of sex development country. Located in Fort Worth, Texas, Cook Children’s has been serving patient families for -Anorectal malformation 100 years. Just minutes from the Dallas-Fort Worth International Airport, Cook Children’s is -Bladder exstrophy a renowned integrated pediatric health care system in the United States. -Cloaca -Hypospadias -Kidney transplant At Cook Children’s, each child’s team of caregivers is connected to a system of pediatric -Urogenital sinus specialists, clinics, and award-winning medical center. Children see the same specialists every day while an international care coordinator focuses on all the family’s needs. From Neurosciences Center -Deep brain stimulation flight scheduling to accommodations to recreation, our dedicated international team -Motion analysis lab for patients with handles every detail. cerebral palsy and movement disorders -Stroke and Thrombosis program Orthopedic Surgery -Amniotic band -Arthrogryposis -Hand and foot abnormalities -Hip dysplasia -Limb length discrepancy
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letter from theeditor President, Global Exhibitions EMEA Peter Hall [email protected]
Executive Vice President - Healthcare Wouter Molman [email protected]
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Editor Deepa Narwani [email protected]
Contributing Editor Sangeetha Swaroop [email protected] Growing Opportunities Contributing Writer Inga Stevens [email protected] elcome to The Global Patient Services Directory 2019! Our aim is to bring you a wealth of information on a wide range of healthcare Creative Director Mark Walls facilities in the UAE and beyond that offer high quality international [email protected] patient services. WInternational tourism is at an all-time high, with as many as 1.32 billion tourists Project Manager, Marketing Divya Jashnani [email protected] recorded to have travelled internationally in 2017. Today, nearly 100 million patients have crossed international borders for medical care since the beginning of this Advertising Sales Manager Roshal Solomon century, and even greater numbers have travelled within their own country for [email protected] unavailable treatments closer to home. Josef Woodman, Founder and CEO of
Digital Media Sales Ayush Agarwal Patients Beyond Borders, sheds light on how in 2019, more than 20 million patients [email protected] will continue this practice (page 8). Taking a look closer to home shows that medical tourism is expected to Printed by contribute US$708 million to the UAE GDP by 2020, with 13 per cent predicted year- Zabeel Printing Press Tel: 04 2626171 Fax: 04 2696067 on-year revenue growth, according to the Dubai Health Authority (DHA), which is in the process of adding 40 primary healthcare centres and three new hospitals under Published by its 12-year master plan. Informa Middle East Media FZ LLC This growth has been witnessed thanks to the UAE’s strong health regulation framework, which has helped ensure quality healthcare – the catalyst for medical tourism, highlights Jai Verma, Senior Executive Officer and Global Head of B2G at All images © shutterstock.com unless otherwise stated. Cigna International (page 16). Articles may not be reproduced or transmitted in any We also feature a number of leading hospitals and the services they provide to form in whole or in part without written consent. international medical tourists in our listing section (pages 43 to 55). We hope you
For subscription information visit will find it helpful when referring your patients. www.arabhealthmagazine.com and follow the link. Follow us on @ArabHealthMag Arab Health Magazines
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Part of: Deepa Narwani
www.arabhealthmagazine.com Giving new hope to children with metabolic disease
Children’s Hospital of Pittsburgh of UPMC We’ve performed more liver transplants for is a leading international center for liver patients with metabolic disease than any other transplantation as a treatment for metabolic transplant center. disease. Since the inception of our program in 1981, our As one of the top ten pediatric hospitals in the United world-renowned experts have performed more than States, as ranked by U.S. News & World Report, Children’s 1,700 liver transplants — that’s more than any other center in the United States — with survival rates that Hospital of Pittsburgh of UPMC is a pioneer in the fi eld exceed national averages. Additionally, we’ve of liver transplantation, which has proven to be a performed more than 320 liver transplants for life-changing solution for patients with metabolic disease. patients with metabolic disease, which is more than Liver transplantation can dramatically reduce any other center, including adult facilities. Also, we’re leaders in living-donor liver transplants, which symptoms, and in cases like maple syrup urine eliminate wait times for a deceased donor and can disease (MSUD), can provide a cure. provide excellent outcomes. Liver transplantation is more than a lifesaving procedure; it’s also an attractive approach for improving quality of Find out more about our excellent outcomes life for many patients with metabolic disease. In 2004, and extraordinary care. we developed the protocol for liver transplantation for Our experience, expertise, and commitment to MSUD. Today, we’ve performed more transplants on innovation and compassionate care are reasons why patients with MSUD than any other center in the world. patients and families from around the world travel to That’s more than 65 patients with a 100-percent survival Children’s Hospital of Pittsburgh of UPMC. For a free rate. All of these patients show normal liver function, have phone consultation with one of our experts on liver avoided the risk of neurological complications, and enjoy transplantation as a therapeutic option for metabolic an unrestricted diet. disease, please visit www.chp.edu/metabolic or send an email to [email protected]
Sources: Internal data, Hillman Center for Pediatric Transplantation; Scientifi c Registry of Transplant Recipients (www.srtr.org), December 2015 release. contents 8. Eight Drivers for Medical Tourism in 2019 10. Medical Tourism: Passport to High-Quality Care 14. Dubai – the Wellness Tourism Haven for Today’s Health-Conscious Traveller 16. UAE Set to Become Hub of Medical Tourism 20. Riding the Wellness Wave 22. Is UK the World Leader in Health Tourism? 26. Medical Wellness: Opportunity for Future Clinics and Hotels 28. Sun, Sand and Scalpels 30. UKM: Utilising Cutting-Edge Medicine 31. Healthcare As Unique As You 35. Schmieder Clinic: Providing World-Class Care 36. Restore your Health with a German Touch 38. Northwestern Medicine Impacts Lives 43. Hospital Listings Ann & Robert H. Lurie Children’s Hospital of Chicago
UPMC Children’s Hospital of Pittsburgh
Cook Children’s
Dubai Healthcare Authority – Dubai
Dubai Healthcare Authority - Hatta Hospital
Dubai Healthcare Authority - Latifa Hospital for Women and Children
Dubai Healthcare Authority- Rashid Hospital
Gruppo Ospedaliero San Donato
Henry Ford Hospital
Nationwide Children’s Hospital
Northwestern Medicine
RAK Hospital
The Hospital of the University of Pennsylvania
www.arabhealthmagazine.com ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019 EIGHT
DRIVERSfor Medical Tourism in 2019
By Josef Woodman, Founder and CEO of Patients Beyond Borders
early 100 million patients have certifications, has awarded some 60 facilities where a high-deductible policy offers travel crossed international borders for since its inception in 2014. Expect to see new coverage and other incentives to create a medical care since the beginning and established accreditors—such as AAAHC win-win for both patients and health plans. of this century, and even greater and AAAASF—ride the quality train. The reason why this is hiding in plain sight: Nnumbers have travelled within their own member hospitals and clinics—relentlessly country for unavailable treatments closer 2. The rise of the OMA: The success of squeezed for greater discounts on negotiated to home. In 2019, more than 20 million online travel agencies (OTA’s), such as rates—have no appetite for the further patients will continue this practice. These Expedia, Booking.com, TripAdvisor, and humiliation of seeing their patients (and international patients pursue medical care Ctrip has paved the way for the parallel margins) exported to far-flung lands. ranging from basic health or dental checkups healthcare vertical, online medical Even without the participation of big to complex, life-saving procedures. While the agencies (OMA’s). These third parties health plans, the marriage of consumers to fundamental drivers—access to quality care facilitate unassisted bookings, enhance carriers is inevitable. In the U.S., third-parties and affordability—will remain in place this the international patient experience with such as IndusHealth have made real progress year, six key trends point to sustained growth concierge services, and follow a commission- targeting mid-sized self-insured employers. in clinical quality and patient experience. based revenue model. Leading the field is Outside the U.S., Berlin-based Medigo is Bangkok-based Medical Departures and its giving third-party administration a try, 1. Raising the clinical trust bar: A critical mass sister company Dental Departures, having focusing initially on the EU market. of international accreditation helps bring logged more than 100,000 bookings and over universal standards to clinical process and 42,000 verified patient reviews. CEO Paul 4. But hark! Medical tourism is seeing patient safety, offering improved choice to McTaggart says unassisted bookings have healthy growth: Despite a lack of cross-border patients and building increased risen by +125 per cent over the past five years, institutional and corporate support, trust throughout the global healthcare even for complex treatments, an indication of international healthcare travel is set to grow community. The U.S.-based Joint Commission growing patient comfort with the model. at 15-20 per cent in 2019. Fuelled by greater International (JCI) has now accredited more Other online healthcare players on the access to quality care (see “accreditation” than 1,000 hospitals, up from 87 just 10 years radar: Quonomedical (Germany), GetDoc above), consumers in overpriced healthcare ago, an eye-popping 500 per cent growth. (Malaysia), and Practo (India). To date, large economies (such as the U.S., Canada the UK More than one-third are in the Middle East, U.S.-based OMA’s such as ZocDoc (U.S.), and most of the EU) are aggressively seeking with UAE topping the list at 188 accredited HealthGrades (U.S.), and RealSelf (U.S.) have affordable options, while those in rising facilities. China, where rapid healthcare not yet spread their wings into the global economies (such as China and Vietnam), are infrastructure development is finally healthcare arena. Expect their entry soon. travelling for the best available care without beginning to resolve decades of insufficient regard to price. International hospitals patient access, now boasts more than 100 3. Health insurers not coming to the rescue: and clinics, hungry for attractive margins JCI-accredited facilities, and health officials I am surprised by the number of healthcare and heightened prestige, are competing expect that number to double by 2025. leaders who continue to believe that the aggressively for global patients. Other international accreditors report insurance industry will eventually embrace Expect to see even greater growth in brisk business as well, including Temos medical tourism. In truth, all the large, regional patient flows, including North (Germany), which has awarded nearly U.S.-based carriers—Cigna, Aetna, Generale, America to Mexico and Costa Rica; Australia 70 hospitals and clinics to date. MTQUA and Allianz—have long since abandoned and New Zealand to Southeast Asia; and EU (Thailand), specialising in medical travel this perfectly reasonable, workable model, countries to Eastern Europe.
8 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
5. More growth from China: As China struggles concerned couples travelling for at least the on anything from a dental filling to a CT scan to improve healthcare access and resolve issues next decade in search of the best outcome or dermal fillers. Popular destinations such as of extreme air, water and food toxicity, affluent and a happy, healthy newborn. Thailand, Indonesia, Costa Rica, and Mexico Chinese are seeking cross-border care in record will see more spent on health and wellness numbers. Medical centres in the U.S., Singapore, 6. It’s either mental or dental: It’s unavoidable— activities and less on the stereotypical Malaysia, and Thailand are seeing a significant our bodies outlive our teeth. Most of us will Margaritaville holiday. rise in the volume of Chinese patients seeking require major restorative dentistry, particularly treatment for complex conditions, especially as affluent populations live well into their 80’s 8. Telemedicine: Good news and bad for cancer and respiratory diseases. Middle Eastern and beyond. Even as dental health is increasingly medical travel: From second opinions to patient destinations such as the UAE are also vying for and inextricably linked to general health and monitoring, telehealth’s ongoing contributions Chinese patients. In September 2018, Dubai well-being, complex dental procedures remain are well-documented. Less discussed are Healthcare City announced a tie-up with a third- overwhelmingly elective (and expensive) for the benefits to medical travel providers and party agent to promote its services in Macao. most patients. This lack of coverage ensures patients, where remote physician-to-physician Ed McCarthy, VP for the Center for market growth, with dental tourism expected consultation enables in-country diagnosis and International Medicine at the U.S.-based to increase at a 30 per cent clip, the highest rate treatment planning. This remote partnership City of Hope National Medical Center, reports within the medical tourism sector. builds in-country medical capacity and helps growing numbers of adult and paediatric patients that do need to travel for a procedure Chinese patients seeking treatment for lung 7. Millennials on the march: Unlike their better prepare for treatment and access greater and blood cancers (lymphoma, leukemia) as moms and dads, young women and men support upon their return home. well as cancers of the gastrointestinal tract, in affluent economies have developed a In Coimbatore, India, Sri Ramakrishna breast, prostate, and brain. Southeast Asia’s distrust of doctors, insurers, hospitals, Hospital (SRH) has recently implemented leading international hospital, Bumrungrad and big pharma. Who can blame them? a tele-diagnostics and tele-radiology International reports a similar increase in In parallel, millennials are more open- programme, using technology from Tata’s Chinese patients seeking treatment for high- minded about travel and way more savvy new Gloheal division. Patients and doctors acuity orthopaedic, brain and spine, cancer, in using technology to research medical from participating providers in various liver, and kidney procedures. options. Expect to see a larger slice of the countries can request diagnoses and second In addition to the demand for disease- medical tourism pie composed of ageing opinions online reducing the costs of travel specific medical care, some 40 million Chinese millennials seeking better and less expensive and logistics. Healthcare professionals women are struggling to conceive a child since alternatives to the status quo. are trained on-site or remotely through a China’s one-child policy was lifted in 2016. Value-oriented millennials are fuelling a partnership with GE Healthcare Asia. While fertility clinics are opening throughout rise in “incidental” medical travel, integrating Other regional start-ups in this arena include China at a rapid rate, the perception of poor non-invasive procedures into existing travel AlemHealth (Singapore), Cura Healthcare (Saudi clinical quality and patient services will keep plans saving hundreds, sometimes thousands Arabia), and eTobb (Lebanon). AH
9 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019 MEDICAL TOURISM: Passport to High-Quality Care
By Raza Siddiqui, Chief Executive Officer, Arabian Healthcare Group and Executive Director, RAK Hospital, UAE
oday’s interconnected world has costs in developed regions are boosting the development potential in the medical transformed trade, economy, demand for medical tourism globally. tourism industry. Innovation within strategic education, immigration, and our International accreditation is another partnerships and collaborations have further worldview. The concept of care too key factor enhancing international medical reduced costs and captured market share. Thas witnessed transitions and kept pace with tourism. Currently, over 600 health facilities The emergence of international the changing times. One of these changes in the world are accredited by the U.S. Joint communication companies, which act as has been the surge in more and more people Commission International (JCI), which is intermediaries between patients and hospital choosing to leave the comfort of their homes growing by 20 per cent each year. networks, is making it easier for patients to and seeking high-quality and increasingly access information and prices. Furthermore, affordable treatment on foreign shores. Sun, Sand and Scalpels the high cost of treatment in developed According to estimates by the World Trends in the medical tourism industry have countries is compelling patients to travel to Health Organization, between to 12–14 seen healthcare costs running rampant in countries with affordable healthcare practices. million people go abroad to receive medical many Western nations, and this is leaving A recent report underlined that The care each year. Recent reports highlighted people to increasingly go to developing Global Medical Tourism Market is expected to that with a collective market share of 45.2 countries such as Thailand, India, Singapore, reach $160.8 billion by the end of 2025 and per cent, Thailand and Mexico dominated the or Costa Rica to seek treatment. is expected to exhibit a Compound Annual medical tourism market in 2017, followed by Many medical tourists are people aged Growth Rate (CAGR) of 14.9 per cent between India with a market share of 15.4 per cent. between 45-70 and are from places where 2017 and 2025. The growing geriatric population This tremendous growth has been healthcare costs have exploded in recent coupled with improving the accessibility of witnessed thanks to the amount of money years. This includes people from Europe, high-quality and low-cost medical services/ saved by having treatments conducted Australia, Canada, New Zealand, and the U.S. procedures are likely to augment the market abroad over the last decade. In fact, medical One of the major factors for why people are during the forecast period. treatment combined with a luxury vacation heading East for treatments is also due to The Asia Pacific continues to account for has become the latest trend. the long waiting time in these countries. the largest share of around 40 per cent of Dynamics such as rising aging population Keeping this in mind, entrepreneurs the global market, whereas, North America worldwide, availability of affordable and investors in the healthcare, tourism, was estimated to register the fastest CAGR world-class medical facilities in emerging and hospitality markets are today finding over the forecast period. Asian countries economies, and high medical insurance significant market opportunity and economic provide high standards of hospitality and care. Plus, they are always updating to the latest technology and it’s a lot cheaper in Asia than other regions. Thailand is projected to remain at the forefront of the market during the forecast period. This can be attributed to the availability of popular treatments such as cosmetic surgery and dental treatment. India is one of the most renowned medical tourism destinations for specialist cardiac surgeries, while Singapore is well-known for expertise in complicated surgical procedures. While Malaysia offers some of the world’s best medical infrastructure and treatments by highly skilled medical professionals. Plus, the medical tourism market is witnessing constant growth due to rising advertising and marketing of medical facilities
10 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
coupled with increasing government investments much more affordable cost to them. Medical by patients flying into the UAE for medical in healthcare infrastructure. For example, Apollo devices are often cheaper in other countries procedures is RAK Hospital, an 80-bed Hospital, headquartered in Chennai, India, is and this can help the person save a lot of hospital in Ras Al Khaimah. The hospital is located in 60 sites across the country and has its money even after paying for travel expenses. accredited by Joint Commission International own health insurance scheme. and Swiss Leading Hospitals and is The private sector has been instrumental Emerging Destinations managed by Sonnenhof Swiss Health Ltd, a in creating the concept of “health cities” While Thailand, India, and Malaysia have Switzerland-based healthcare company. in places such as Chennai, Bangkok, Kuala already become key regions for medical tourists, It specialises in respiratory medicine, Lumpur, and Sao Paolo, and this is gaining countries such as UAE, Greece, and Taiwan are anaesthesiology and intensive care unit, cardiac traction around the globe. Hospitals in these becoming new players in the global medical surgery, internal medicine, podiatry, spine and cities offer many services under one roof and tourism industry. These countries have shown orthopaedic surgery, pain management clinic, provide a hospitable atmosphere to attract promising growth over the past years in part due endocrinology, paediatrics and neonatology, patients from various Western countries. to their breath-taking landscapes that patients urology, surgery, etc. It is well supported by a look forward to during their visit. distinguished team of doctors from different Specialised Surgeries The UAE is working aggressively to build countries. The hospital also recently added a Cardiovascular disease is one of the leading expertise in the medical field and emerge world-class ophthalmology wing and runs a causes of death and reportedly causes 17.3 as one of the hotspots for medical tourism dedicated Diabetes clinic. million deaths per year, and the cases are in the region. To support this initiative, in RAK Hospital is setting an example for likely to grow beyond 23.6 million by 2030. April 2016, Dubai launched the world’s first institutes in the region as an epitome of This trend is projected to drive the medical comprehensive electronic medical tourism excellence in strengthening UAE’s position as tourism market during the forecast period. portal, Dubai Health Experience (dxh.ae), a medical hub. Its rising number of patients Also, growing demand for specialised offering access to a comprehensive menu from abroad is a testimony of the popularity surgeries such as breast augmentation, of health and related services including for its procedures and warm hospitality. AH dermabrasion, and rhinoplasty and better wellness, cosmetic and dental, ‘packages’, plus pricing of such cosmetic surgeries will further ophthalmology, orthopaedics, physiotherapy fuel the growth of the medical tourism and other specialised medical tests. Booming Business market during the forecast period. Plus, the UAE has entered into a number According to Patients Beyond Borders, the flow of patients seeking One of the latest developments seen in of prestigious partnerships to bring in cross-border treatment options medical tourists is being called the “baby advanced healthcare technologies, practices will be the highest in Mexico, while boom” of medical tourism. This includes and standards from the West, and is firmly the South and Southeast Asia are hopeful parents who are travelling abroad on its way to becoming the medical tourism expected to dominate the global to get IVF treatments and commercial hub in the region. market in the near future. surrogacy in places like Russia or Ukraine. Among the most sought-after institutions Reportedly, satisfied medical tourists can save from 25 per to 75 There has also been the rise in what is per cent of the costs. Depending being called the “China effect”. The Chinese are on the type of medical service they already the single-largest group of prospective require, the savings amount could parents travelling abroad that use IVF services even reach up to 90 per cent! to have more children. As China recently relaxed For instance, medical services in its single-child policy, we can expect this trend Panama cost between 40 per cent and 70 per cent less than in the U.S. to continue to grow into the future. or Canada. While in Hungary, you Many travellers also opt for LASIK eye can save from 40 per cent to 50 per surgeries or dental procedures that are cent of the cost in dentistry and not covered under many Western country cosmetic surgeries. insurance plans and are exceptionally For Americans, Mexico continues to be their favourite medical tourism expensive. By travelling for treatment, destination, offering from 25 per patients would generally pay about 30 per cent to 35 per cent in medical cent of what they would in the Western world. services savings. The country has Weight loss surgery also draws many nine hospitals certified by JCI. medical tourists as nearly 1/3 of all On the other hand, in Asia, India Americans are now reportedly said to be provides healthcare services at a cost 20 per cent lower than in the obese, and only about 10 per cent of their U.S. In Thailand, the cost is 30 per insurance plans cover weight loss surgeries cent less, and Singapore has 13 such as lap bands or bariatric surgeries. Raza Siddiqui is Chief Executive hospitals accredited by the JCI, with Furthermore, some people travel to Officer, Arabian Healthcare Group and services costing 35 per cent less other countries to receive post-natal care or Executive Director, RAK Hospital, UAE than in North America. receive hearing aids or cochlear implants, at a
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DUBAI
14 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019 The Wellness Tourism Haven for Today’s Health-Conscious Traveller Article provided by Dubai Health Authority
ellness tourism has evolved encouraging employees to maintain physical therapies, yoga, massages and spas in to become tourism industry’s and mental health and well-being. addition to cosmetic procedures such as anti- fastest growing sector, Boasting an array of world-class spas, ageing therapies. Travellers’ quest for options recording a 10 per cent growth wellness centres and health facilities, Dubai has to maintain health and fitness while travelling Wthis year to make it a larger than US$500 undoubtedly become a unique travel destination or while on holidays is shaping the growth of billion market and a rapidly advancing niche for today’s health-conscious traveller. The wellness tourism market in the UAE. within the global tourism economy. This incorporation of traditional healthcare practices DHA’s Health Tourism Department’s remarkable growth is marked by a profound such as Ayurveda, Homeopathy and Yoga that partnership with Emirates Holidays, the shift in the way wellness services are being place greater emphasis on preventive health into tour-operating arm of Emirates Airline, to perceived and consumed. Previously seen service offerings has played a significant role in offer visitors customised health and wellness as luxury or add-on services, they are now the growth in this niche sector. Several wellness holidays in Dubai reflects its keenness to boost being woven into every aspect of daily lives, centres across the city have loyal clientele that the market’s growth. The Health Tourism making them part of work, travel, leisure and keep visiting every year. The Medical Tourism Department has accelerated its efforts healthcare. Capitalising on their increasing Index 2016 ranked Dubai number one in the to support Dubai in its journey to become popularity, a greater percentage of enormous Arab world and 16th globally, further boosting the most-preferred global health tourism multi-trillion industries such as real estate, the emirate’s aspirations to attract half a million destination and a hub for premier accredited food and beverage and travel are incorporating tourists a year by 2020. healthcare facilities, in addition to providing a wellness services into their businesses. With a range of medical spas and memorable holiday experience to visitors. With the awareness on fitness and treatment centres, Dubai’s appeal to a wider Dr. Layla Al Marzouqi, Director of Health well-being becoming widespread than ever, range of audience who are on the lookout for Tourism Department at the Dubai Health different sectors are competing to develop wellbeing-related treatments of international Authority notes: “Dubai’s attractiveness as innovative wellness services and packages standards is steadily rising. In response to an ideal leisure and tourism destination has to meet varied needs of health-conscious this, the emirate’s wellness services market been extending its scope in recent years to customers. Availability of in-room yoga mats remains poised to provide visitors with a unique include health and wellness as another reason and other advanced fitness facilities in hotels wellness experience of global standards, with to visit the emirate. The growing number of are examples of this growing trend. The the help of state-of-the-art technology and visitors experiencing the world-class health demand for wellness services is expected to highly specialised and educated staff. The and wellness facilities in Dubai attests to remain steady in light of the growing focus emirate’s capability in health and wellness is the valuable services available in numerous on stress management. further being enhanced through the continuous packages the emirate has to offer and we are The current global wellness trends, as development of a range of smart technologies keen to continue developing this sector to identified by the 2018 Global Wellness Trends such as Artificial Intelligence and other provide excellence and happiness, a lifestyle Report include transformative wellness travel; electronic platforms, making Dubai on par that is deeply embedded in Dubai’s culture.” the wellness kitchen; an increased focus on with global initiatives, which promote digital Vyara Tosheva, Manager of East Crescent health and lifestyle of parents during the six transformation in tourism. Wellness and Spa at the Palm Jumeirah, says: months before they conceive a baby; extreme The UAE wellness and spa travel market, “Our range of signature wellness treatments challenges; treatments and experiences that comprising both inbound and domestic prioritise healing of mind over healing of body, aim to redefine human limits; efforts to travellers, represents roughly 15 per cent of ensuring long lasting results and wellness. sustain happiness; and the feminist wellness the total tourism market. Authentic Middle Currently, around 10 per cent of the hotel’s trend built around women empowerment. Eastern spas, wellness experiences and guests approach us seeking our services and we Real estate properties that offer beauty traditions such as hammam, are are working towards increasing this to minimum recreational and wellness facilities are gaining traction, which only signifies the 15 per cent next year. Our client base includes attracting and catering to the growing growing importance of this sector. UAE residents, nationals and expatriates, with demand of discerning customers. Meanwhile, Wellness tourists to the emirate are expatriates coming predominantly from Kuwait modern workplaces are also creating wellness also increasingly pursuing various outdoor and Oman. Europeans who come seeking our initiatives to help employees better cope activities that add value to their travelling treatments include mostly French nationals, with stressful, hectic work environments and experiences and personal well-being. followed by UK residents. Detox, energy healing, lifestyles that hamper their work and outputs. Customers spend on various relaxing and holistic weight loss and holistic anti-ageing are Companies are embracing the culture of rejuvenating activities such as sauna the most sought-after treatments.” AH
15 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
16 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019 UAE SET TO BECOME HUB OF MEDICAL TOURISM By Jai Verma, Senior Executive Officer and Global Head of B2G at Cigna International
n informal survey recently put access to quality care across borders. medical tourism. the healthcare industry at the Abu Dhabi is already gearing up for The campaign will highlight specific top of the key industrial sectors the race. The Department of Culture areas of medical excellence like open- earmarked for growth in the and Tourism – Abu Dhabi (DCT – Abu heart surgery and cancer treatment, AGCC in 2018. Along with the education and Dhabi) recently signed a memorandum which are not common in the region. F&B sectors, the healthcare industry is of understanding with the Medical The emirate also plans to add a ‘tourism set to grow by leaps and bounds primarily Tourism Association (MTA), a non-profit touch’, with packages that offer discounts because it is not affected by fluctuating organisation that aids healthcare providers on attractions for families accompanying oil prices. and governments in creating successful the patients. Over the last decade, the healthcare medical tourist programmes. Both entities Dubai too is upping the stakes. The industry has emerged as one of the most will partner to promote Abu Dhabi as a medical tourism industry generated critical sectors for pursuing economic medical tourist destination in markets more than AED1.4 billion for Dubai in diversification in the GCC. Governments such as Russia, China and the GCC, with 2016. The city received 326,649 medical have started looking at private sector focus on specialty areas such as cardiology, tourists, an increase of 9.5 per cent over involvement as an alternative to sustain oncology and executive screenings. The the previous year. The most popular areas healthcare funding since oil prices started aim is to become the region’s leading of treatment for medical tourists last dipping. Public-private partnerships are medical tourist destination. year were orthopaedics, dermatology and being promoted, mandatory insurance The 10-year agreement includes the ophthalmology. coverage rolled out and private players opening of the MTA’s first office in Abu At 37 per cent, Asian medical tourists being encouraged to set up facilities. The Dhabi, as well as the hosting of the World were the largest segment of visitors. sector is also undergoing a structural Medical Tourism and Global Healthcare Arab and GCC countries were the second shift as a younger, more health-conscious Congress in Abu Dhabi next year, with largest market, accounting for 31 per population is seeking preventive care hundreds of experts and organisations cent of tourists, and visitors from Europe rather than curative care. from more than 100 countries expected to accounted for 15 per cent of the total. Medical tourism is known to be growing take part. The reason why medical tourism is across global markets, with estimated The emirate had earlier kicked off increasing rapidly is the rising healthcare annual revenues of $50 to $65 billion and a major drive to attract more medical costs in western countries and the lack of an annual yearly growth of approximately tourists this year with a partnership insurance coverage for certain procedures. 15 to 20 per cent. Many countries in Asia between the Department of Health and People are willing to travel to other like India, Singapore, Thailand, South Korea the Department of Culture and Tourism. countries to seek medical, dental, and and China are investing millions of dollars A worldwide marketing campaign is being surgical care that is not available, or they to support the increase in demand for planned to establish the city as a centre for cannot afford at home.
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Ageing Population total population. Much of the gain in life However, the rapid improvement in the By 2030, older persons are projected to expectancy globally is due to falling infant mortality rate has combined with the decline account for one in six people globally. The mortality rates. in birthrate to cause a major skew in the ageing population is estimated to grow by According to a 2015 Deloitte report, composition of the population, resulting in 56 per cent from 901 million to 1.4 billion, healthcare spending growth in North Japan having the largest population ratio of which is clearly a growing market. By 2050, America is projected to rise by an average persons aged 65 years or older in the world. the number of people over the age of 80 of 4.6 per cent annually up to 2019, largely Furthermore, Japan is expected to become the would reach 434 million, having more than driven by expanded insurance coverage in most rapidly ageing society in history, with the tripled in number since 2015. With these the U.S. under the Affordable Care Act. population aged 65 years or older in the Tokyo figures, there is obviously an enormous Canada is projected to see even faster metropolitan area increasing by 27 per cent in potential market for medical tourism. spending growth during the same period — only 10 years from 2010. Global healthcare spending is projected to 4.8 per cent annually — reflecting its older However, the healthcare infrastructure increase at an annual rate of 4.1 per cent in population. in developed countries is not growing in 2017-2021, up from just 1.3 per cent in 2012- The same is true across the world. Take line with the ageing population and this 2016. Ageing and increasing populations, Germany as an example. The gradual ageing will increase the demand for travel for developing market expansion, advances in of its population — more than 20 per cent is care. The resulting stress on the social medical treatments, and rising labour costs aged 65 or older (behind only Italy and Japan health delivery systems in regions like are expected to drive spending growth. among OECD countries) — is expected to EU and countries like the U.S., Canada, Life expectancy is estimated to increase increase demand for treatment of conditions Japan, UK, China and South Korea will by more than a full year between 2016 and related to old age and for elderly care. be advantageous for medical tourism 2021 — from 73 to 74.1 years — bringing the Along with improvement in medical hubs like the UAE. Patients with higher number of people aged over 65 to more environments and hygiene, Japan has become disposable income would be able and than 656 million, or 11.5 per cent of the a country with one of the longest lifespans. willing to travel cross border for care.
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Gearing up recorded to have travelled internationally to raising awareness on effective health The time is ripe for UAE to take the lead in in 2017. These tourists either go on coverage and health management, they health tourism too. But for this it will have holiday, or for reasons such as relocation must seek to address some critical gaps in to beef up the existing infrastructure. and new jobs. This demonstrates a huge the region’s healthcare sector. However, the UAE has a strong health opportunity that global health insurance regulation framework, which has helped companies can tap in to. Lifestyle-related Diseases ensure quality healthcare, a catalyst for Having said that, the low levels of One of the most significant drivers of medical tourism. Investment in the medical awareness about the benefits of global growth in medical tourism, apart from an sector from both the government as well health insurance in several emerging ageing and growing population, is the high as the private sector is also supporting markets, which also significantly feed into incidence of non-communicable diseases. related economic growth, with the UAE the medical tourism segment, continues In fact, the high prevalence rates of accounting for 26 per cent of total GCC to be a challenge. There needs to be lifestyle-related conditions such as obesity government healthcare spend in 2016, concerted effort to realign the perception and diabetes in the GCC suggests that according to an Alpen Capital report. of affordability over need-based health many future medical and wellness tourists Medical tourism is expected to services, which can only happen with a may be from neighbouring countries. To contribute US$708 million to the GDP by consistent and focused effort to educate meet this demand, we must also focus on 2020, with 13 per cent predicted year- and inform. developing healthcare experiences that are on-year revenue growth, according to focused more on wellness, as opposed to a the Dubai Health Authority (DHA), which Government’s Role treatment-based approach. is in the process of adding 40 primary Throughout Europe, Middle East and Asia, healthcare centres and three new hospitals the volume of international patients has Role of Health Insurance under its 12-year master plan. been growing in the past 15 years, with The healthcare ecosystem is made up of Pharmaceuticals and medical developing countries gaining a larger various stakeholders, from providers to equipment are also two of the priority market share. Healthcare spending is on regulators and insurance service providers. sub-sectors listed under the 2030 the rise across the globe, and governments The development of a successful medical Dubai Industrial Strategy, which aims to are increasingly realising the importance tourism hub is extremely dependent on each promote the emirate as a global platform of investing in healthcare to drive patients of these elements combining their strengths for knowledge-based, sustainable and to their country. In the UAE, more and to offer a seamless, integrated healthcare innovation-focused businesses. more private players are being encouraged experience. Access to global coverage and The UAE Ministry of Health plans to enter the healthcare sector. These local expertise serves to support medical to have 34 indigenous pharmaceutical investments are necessary to make tourism in regional markets. AH manufacturing factories by 2020. The the country more attractive for medical market value of UAE’s pharmaceutical tourists. Clearly, countries that focus on industry is projected to go up from AED9.5 building the right quality of care at the billion at present to AED25 billion by 2025. right cost and supporting infrastructure will win in this space. Innovative Marketing In April 2016, the Health Tourism Council Advantage Middle East launched the world’s first medical tourism One of the most crucial factors that makes portal, Dubai Health Experience (dxh.ae), the Middle East an ideal medical tourism offering access to a comprehensive menu hub is its strategic location. The UAE, for of health and related services including example, is only an eight-hour flight away wellness, cosmetic and dental packages, plus from two-thirds of the world’s population. ophthalmology, orthopaedics, physiotherapy That is part of the reason why the country, and other specialised medical tests. and particularly its commercial hub, Dubai, Forty-five healthcare providers are is on track to becoming a global medical listed in the portal, which can also be tourism destination. downloaded as an Android app. Over 400 The need to build world-class different healthcare packages are on offer. healthcare is one of the pillars of the Discounted airfares, visa services and hotel National Agenda, and the UAE government partner recommendations are also a part of is driving massive efforts to ensure Jai Verma has 20 years of experience the package. seamless collaboration to build an effective across multiple industries and countries, including first-hand healthcare system. This opens a valuable exposure to new market development Challenges and Opportunities opportunity for global service providers in Asia Pacific, Middle East, Africa, International tourism is at an all-time to exchange expertise and capabilities. Europe and the U.S. high, with as many as 1.32 billion tourists From improving healthcare experiences,
19 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019 RIDING THE WELLNESS WAVE With its innovative facilities and strategic location, the UAE has become a leading medical tourism hub
By Raza Siddiqui, Chief Executive Officer, Arabian Healthcare Group and Executive Director, RAK Hospital, UAE
ccording to recent reports, the even established the ‘Shafafiya E- Portal’ medical tourists. This growth bodes well for UAE accounts for 26 per cent of where the Abu Dhabi Department of Health the expansion of the healthcare sector. the total healthcare spend by GCC has urged all providers to document medical The UAE has positioned itself as a force governments, and the per capita tourist’s records. to reckon with in the medical tourism sector Ahealthcare spending in the UAE was the At present, the UAE leads the Middle by placing themselves within the top 20 second highest in the GCC. With a target of Eastern wellness tourism market, with destinations of choice. If the government half a million international medical tourists an average of 1.7 million wellness trips continues to maintain this momentum and by 2020, the UAE is aiming high. generating US$2.7 billion annually. The provide the right support and regulatory In fact, Abu Dhabi is well on its way to country accounts for 14 per cent of the MENA frameworks, it will definitely achieve its goal establish a medical tourism network in spa market. Plus, wellness trips in the UAE of making it to the top five by 2020. order to attract and serve patients have grown by 17.9 per cent over the past five The UAE also recently signed a strategic from Russia, China, India, and years, while overall tourism has grown 8.1 partnership with a massive country such beyond. The capital has per cent. as China. Currently, there are around 4,740 doctors Chinese tourists who have increased by in the UAE, who speak more than 40 120 per cent in the last five years will likely languages, and there are top-class health start looking at the UAE as an attractive centres that offer treatment for a wide medical tourism destination if providers and range of medical conditions. Each investors alike adjust their products and year the expected growth in services to serve them. medical tourists is 13 per Thailand alone saw nine million Chinese cent, which means by medical tourists in 2016, and there is no 2021 the UAE will be reason why they would not divert their seeing 1.3 million attention to the UAE.
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Destination Dubai believe, is to never By 2020, Dubai is expected to have stop innovating, around 34 pharmaceutical and medical especially in such a field. equipment plants, and the value of the private pharmaceutical industry in the UAE, Banking on Wellness currently estimated to be Dh5.9 billion, is The UAE wellness and spa travel expected to reach Dh25 billion in 2025. market, comprising both inbound and As per the medical tourism index, Dubai domestic travellers, represents roughly 15 per Joint Commission continues to strengthen its position as a cent of the total tourism market. Authentic International, medical tourism destination, ranking globally Middle Eastern spa, wellness experiences, U.S.-based hospital in 16th position and first in the MENA region. and beauty traditions such as hammam are accreditation. The creation of initiatives, such as the Dubai gaining traction with professional and middle- The hospital is housed in Health Experience (DXH) – the first medical class consumers in the UAE, who are living a sprawling complex, specially tourism portal in the world that allows increasingly hectic, yet sedentary lifestyles. designed as a premium healthcare tourists to book their entire ‘medical holiday’ The tourism industry in the UAE is worth and hospitality destination by U.S.- online: from procedure to flights and hotel, around US$36 billion, out of which 12 to 13 based Ellerbe Becket of Mayo clinic repute. has given this movement a further boost. per cent is contributed by wellness tourism. The building boasts a built-up area of The Dubai Health Authority (DHA) Capitalising on its increasing popularity, 140,000 sq.ft., across three levels, and the reports that orthopaedics, dermatology and a greater percentage of enormous multi- rooms are all premium category. ophthalmology are the main types of medical trillion industries, such as real estate, food Following the UAE’s lead to bring treatments attracting tourists to Dubai, with and beverage, and travel, are incorporating more medical tourists into the country, most coming from Asian (37 per cent) or wellness services into their businesses. RAK Hospital has introduced a number of other Arab and GCC (31 per cent) countries. Keeping up with the trends is innovative concepts and surgical procedures With the third best air transport RAK Hospital, a private, tertiary care, at par with the West. Moreover, with a infrastructure in the world according to the multispecialty hospital under the Arabian multi-lingual staff and world-known doctors, World Economic Forum (WEF) and being Healthcare Group, a joint venture with the we have been successful in gaining the trust just eight hours away from two-thirds of Government of Ras Al Khaimah, under of medical tourists and are in a confident the world’s population, Dubai is an ideal the aegis of His Highness Sheikh Saud position to accommodate the increasing destination for medical tourism. bin Saqr Al Qassimi. We have received number of international patients. AH The increase in demand for healthcare services over the past 10 years has been spurred on by increasing population growth (6 per cent) and the government creating investor friendly environments, such as establishing a healthcare free zone and introducing mandatory insurance. Specialists are already witnessing the changes in patient demand such as the need for treatment of chronic diseases, diabetes, hypertension and cardiovascular diseases. This increases the need for rehabilitation services where patients can recuperate. In order to facilitate this, healthcare tourists in Dubai can choose from over 30,000 healthcare professionals spread among 3,000 facilities. By 2020, these numbers are expected to grow to 40,000 Dr. Raza Siddiqui professionals and 4,000 facilities. The key, I
21 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019 Is UK the World Leader in Health Tourism?
By Annabelle Neame, CEO of Lexihealth Ltd, London, UK
nternational health concierge services and transport, not to mention healthcare a centre of excellence in the healthcare market? are delivering rapid access to the best concierge. Increasingly more people are One reason is the UK boasts a unique healthcare in the UK for private patients willing to travel from the MENA (Middle East blend of internationally acclaimed from around the world and the Middle East. and North Africa) region to be treated by the institutions such as The London Bridge I A “private health tourist” is someone best doctors and consultants in their fields. Hospital, BUPA Cromwell, Great Ormond who is prepared to travel beyond the borders Quality, access and convenience has Street, Moorfields, and The Portland, all of their native country, often with their meant that opportunities, including within easy reach of each other. The country families and loved ones, in search of the appointments and same-day diagnosis, also features the Queen Elizabeth Hospital finest medical and healthcare expertise. rapid response multi-disciplinary review Birmingham, Centre for Defence Healthcare The UK continues to attract a large teams (MDT), second opinions and Engagement, through to the Centre for number of overseas patients especially from emerging treatments are becoming more Endocrinology, Diabetes and Metabolism. the Middle East and this is set to rise as we and more sought after. Combine this with enough world-class invest more in technology, communication Why is this and what singles out the UK as consultants to populate a town and you have
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some of the single biggest concentrations of key requirements. time around and with the highest patient of medical practitioners and facilities in the Dedicated health concierge manages the satisfaction as the outcome. world. This means everything is on your often-complex journey, from appointment I believe the UK leads the way with doorstep and there has never been more negotiation to all the administration exceptional clinical governance and the choice between consultants, hospitals and associated with one’s treatment. highest medical standards for the benefit of clinics covering the full range of healthcare It is about empowering patients by private patients. I am also a firm believer in services and medical treatments. providing unparalleled access to the absolute transparency on treatment costs In my role as CEO of the Health Concierge world of healthcare, ensuring complete for healthcare with UK pricing structure Company Lexihealth, I would like to think we transparency, convenience and choice meeting the needs for everybody irrespective have helped to play a part in this. at all times during their journey and of domicile or status. For example, at Health concierge is a relatively removing all of the stress associated Lexihealth, we are guided by an independent new concept in the UK and for “health with the complexity of navigating the Medical Advisory Committee (MAC) drawn tourists” concierge support is a critical healthcare system. It offers a personalised from the world’s leading physicians and addition for navigating the myriad of and co-ordinated quality care with a these clinicians personally assess and medical choice on offer and to access the discreet, bespoke, hand-held concierge approve each consultant and specialist best possible healthcare. With choice comes service throughout. A single point of service before a single patient is referred. complexity. So how do you know which contact with dedicated patient liaison Another important aspect is offering specialist is best for you? How can you be managers is assigned to each case to family-centred holistic care for families and certain the hospital or clinic being offered organise appointments, screenings and loved ones accompanying the patient. It can has the highest reputation, or respects your treatments at times and in locations be a stressful time and to make the patient personal or cultural needs? Where do you to suit the patient. Health Concierge is journey as easy as possible, the health start? How do you know you are finding your about enabling a patient’s best outcome concierge service can provide day-to-day way to the best possible care for you with approach by providing transparency, assistance with any number of lifestyle absolute transparency on pricing? complete independence, trust and quality requests such as renting accommodation, Less seasoned travellers may target the care. We want to ensure the patient gets schooling, travel arrangements, booking nearest, often cheapest services: however, from A to B as efficiently as possible hotels and restaurants, to organising those in the know tend to follow a strict list having seen the right specialists first translators, chauffeurs, city guides and
23 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
end boutique hotels to more informal arrangements. For longer stays, there are family group sumptuous hotel suites and apartments to choose from. Edgbaston Medical Quarter offers a range of accommodation options, that can be selected to suit the individual patient needs, along with superb leisure activities. Close to the hotels are art galleries, Edgbaston Cricket Stadium and Birmingham Botanical Gardens. There are 571 parks within Birmingham — more than any other European city and it also boasts some of the finest shopping and entertainment in the UK including the Bull Ring shopping centre featuring a Selfridges department store, theatres, sports arenas, cinemas and more. It is also home to six Michelin starred restaurants and is a one-hour commute to Bicester Village, which specialises in luxury shopping. Patients choose Edgbaston because of its healthcare excellence, ease of access, value and the fact Edgbaston Medical Quarter’s itineraries. No request is ever too small. New Patient Offering at medical facilities sit alongside thriving leisure Our world is changing at an astonishing Arab Health 2019 and lifestyle communities. Friends and family rate and healthcare is no different. One of the new projects Lexihealth is can enjoy award-winning places to eat and Good healthcare and wellbeing are involved in is a new international patient a host of arts, leisure and sports facilities. the most important matters for each of offering, which will be launched at Arab It also is a culturally diverse and welcoming us and the world is learning more about Health 2019 by Birmingham’s Edgbaston city, with beautiful green open spaces, which the extraordinary variety of specialities, Medical Quarter. The new medical concierge are the perfect place to relax and recover. AH treatments and facilities that are available package supports patients who choose to to us in healthcare. Advances in medical be treated in Edgbaston — guiding them To learn more about Edgbaston’s new medical research and embracing the power of data through every aspect of their treatment such concierge package, visit the Edgbaston Medical science and personalised medicine, has as choosing the right consultant to finding Quarter stand in the UK Pavilion, hall 7. meant that healthcare is getting closer the best place to stay. to obtaining a much clearer picture of a Edgbaston Medical Quarter offers person’s future risk disease profile and some of the best places to be treated, to tailor preventative treatments to their particularly in oncology, trauma, diabetes and individual needs. fertility and has become an ideal place for The UK is a leader in quality evidence- international patients to seek treatment. based clinical practice which encompasses Located in the heart of the the breadth of tertiary level global experience UK, Birmingham is ethnically diverse with and I have noticed an increase in screening 5.6m population within the wider area. packages among busy individuals who want Birmingham International Airport has direct to maintain their health to the highest routes to Dubai and other Middle Eastern standards. The approach is very much cities and is only a 10-minute train ride to the now about preventative medicine and one city centre. It is also a centre of excellence for can look at the age profile, demographics, healthcare and life sciences, and The Queen genetics and any family history and then Elizabeth Hospital Birmingham is a state-of- design a screening package that can be the-art facility that recently featured in a BBC undertaken in just 48 hours. series focused on its surgical excellence. Its new Ultimately, it is about the quality of care private wing is due to open this year. Annabelle Neame is the CEO and and health concierge is about bringing all Within walking distance of founding partner of Lexihealth Ltd, of these world-class doctors and facilities many of the medical and healthcare a leading, impartial self-pay health together to represent the patient in the providers, accommodation options concierge service in the UK centre of it all. range from 4-star luxury hotels and high-
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In an interview, Lutz Lungwitz, President of the German Medical Wellness Association and vice-president of Global Healthcare Travel Council, Berlin, discusses the different factors that are boosting the country’s position as the preferred Medical Wellness destination.
1) What trends are you noticing within industry in Germany is getting ready to serve challenges as well as opportunities. And the the tourism industry in Germany, these growing numbers of elderly tourists, German Medical Wellness Association what do you think is driving these whether they are inbound or incoming, raises awareness, is calling for adaption trends and how are you responding? who are looking for medical assistance and and delivers consulting for these It has been established that Medical Wellness treatments while on holidays. Another big changes. According to reports, the is the combination of conventional medical thing is the digital transformation of the Medical Wellness industry is set to services, alternative therapies and offers the tourism industry. Within the health and increase to a billion-dollar market relaxation of a traditional spa. Therefore, medical wellness tourism market, health worldwide. This is our basis for Medical Wellness could be advertised in data management plays a growing role. the project development for hotels, clinics, hospitals and day-spas. Today, travelling is connected to the hotels, clinics, day-spa and Firstly, the sustainable trend in the travel of private data and this has to destinations. tourism industry in Germany is growing. be safe and have the highest Germany was well known for its outgoing standards of data security. This tourism sector but has a fast-growing involves big data, mobility, augmented incoming tourism sector too. The country reality and private data security and sees a growing number of tourists from brings many European, Asian and American its countries. And health and medical wellness share tourism plays a growing role in these of developments; not only on an international level but on national and regional levels too. Secondly, an ageing Europe and economic challenges are playing a big role and creating an impact on the future markets of health and medical wellness tourism in Europe and in Germany in particular. The tourism ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
2) How do you stand out from the a unique combination of history, heritage international partners. So, we are very open to tourism crowd in Germany, what is and modern urbanity. When you think of develop new international projects in different unique about your offering? Destination Germany, you think of Oktoberfest countries in the field of medical wellness, Medical Wellness tourism is not mainstream and Goethe, Bauhaus and Berlin, Hamburg rehabilitation-programmes, elder-care, clinics tourism. Its orientation means specialisation Cruise Days and Cologne Street Carnival. But and more, future life. We are happy to work and differentiation at the same time. It needs a within the huge streams of tourists from all with international partners to develop trend- special understanding and a specially designed over the world there are growing numbers of setting and financially feasible projects. service for the special needs of the customers – medical wellness and health tourism tourists. the medical wellness tourists. We were already With the rising middle classes in developing 5) Tell us about your role in terms of experts in medical wellness tourism, when it and emerging countries, a sustainable growing promoting Medical Wellness? was a very niche market in the global tourism stream of tourists will come to enjoy the The German Medical Wellness Association industry. We from the German Medical Wellness cultural divers and heritage rich destination (founded in the year 2004, www.dmwv. Association were the first; and we are well that is Germany. Currently, the country is de) the umbrella organisation for Medical experienced experts now. We can tell, teach, visited by a high number of young people from Wellness in Germany, is a member of the plan, consult and manage the specialisation all over the world. This is due to the flagship International Medical Wellness Association and differentiation towards a medical wellness destination and tourism magnet of Berlin, and it’s a part of the travel-trade industry, orientation for all the different elements in with all the low-cost carriers landing in the city. specialised for health and wellness. It is a the tourism industry, whether it is a tourist An oversupply of economic accommodation non-government organisation, but in contact destination, a resort hotel or a tour operator. (hostels and high quality one-star hotels) eases with the federal ministry for health and with The uniqueness of our services shows, that the overnight stays of young people in Berlin. the federal ministry of economic affairs and we pursue both, regional and international French and Italian tourists are also energy, department of tourism. One of its projects, each attempting to “think outside the flocking in, due to a lower cost of living. targets is the development of international box”. Likewise, we pursue the goal of a clear Swiss citizens amplify their visits to health tourism programmes, international positioning of the customer, if desired, in the Germany, due to an extremely strong and exchange programmes and the development medical wellness and rehabilitation market. sudden increase of travel expenses inside of future concepts for the medical industry Over the past few years, the field of Medical Switzerland. Chinese and Japanese travellers and hotels and clinics. We are also developing Wellness has expanded to include projects for opt for round-trip packages to travel from some special education programmes for healthy ageing and healthy living. Likewise, North to South (Berlin, Cologne, Heidelberg, medical wellness, so the industry can get the medical device industry is developing new, Black Forest, and Bavarian Castles). well-educated employees. AH interesting measurement methods, to support These experiences with a large number of medical wellness. Healthy, active ageing is one international tourists in Germany and Europe of its core tasks. are helpful for us, for further developing of medical wellness hotels and resorts. 3) What types of tourist are currently visiting Germany and 4) In which way investment where are they from? capital/private equity could be Germany is a leading international used? destination for cultural tourists. Of course, we try to invest in the market Berlin, Hamburg, Munich, all and find investors for Medical Wellness are destinations famous for Hotels & Resorts, Clinics & Spa, but we also will share our expertise with
Lutz Lungwitz is the President of the German Medical Wellness Association and vice-president of Global Healthcare Travel Council, Berlin. ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019 Sun, Sand and Scalpels With year-round sunshine and world-class treatments, Ras Al Khaimah is well on its way to becoming a preferred medical tourism destination
By Raza Siddiqui, Chief Executive Officer, Arabian Healthcare Group and Executive Director, RAK Hospital, UAE
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oday people from across the globe significant expansion in the coming years. complex, specially designed as a premium and all walks of life are turning to Away from the hectic pace of city life, healthcare and hospitality destination by U.S.- medical tourism in order to meet this beautiful emirate has an abundance of based Ellerbe Becket of Mayo clinic repute. their healthcare needs. This trend natural beauty that offers medical tourists The building boasts a built-up area of 140,000 Tsees people combining foreign travel with the peace, solitude and privacy they seek sq. ft., across three levels, and the rooms are interesting vacations and obtaining desired while undergoing elective treatment. The city of premium category. In addition to modern medical treatments. This movement has also offers a range of activities for the whole infrastructure, RAK Hospital also has state- been driven by a number of motives such as family to enjoy such as soaking in the views of-the-art accident and emergency services, cost effectiveness, aging global population, of the majestic Hajjar mountains or heading with a 24-hour pharmacy and a European café and avoiding long waiting times in countries to the calming Musandam peninsula, where serving a diverse range of food and beverages. of their residence, among others. endless blue seas, white beaches and desert At RAK Hospital, we believe that our Over the last few years, better dunes make it an experience to remember. patients are our utmost priority, which is infrastructure and quality care in the Middle Furthermore, the Sheikh Khalifa Specialty why our ‘Premium Healthcare, Premium East has caught the attention of medical Hospital (SKSH), one of the promising Hospitality’ ethos shines bright through tourists to the region and benefitted the UAE. developments in the emirate’s healthcare all our services. With us, you can be sure The country is one of the few in the world that landscape, has seen an increase in the that you are receiving the best in quality in has identified medical tourism as a national number of national and foreign patients healthcare, treatment, and support and our industry. Hospitals and healthcare institutions flocking in to the city. SKSH is a tertiary aim is to provide premium personalised and here are increasingly looking abroad to attract hospital that is highly specialised for specific compassionate care. patients in order to boost the growing sector. fields of medicine with different centres of The hospital is a centre of excellence Furthermore, the government has played a excellence. To provide high-quality service in: Bone and Joint Centre, Neurosciences, crucial role throughout in the development of and care, SKSH has established a referral Cardiology and Cardiac Surgery, General, GI, this sector. Stringent regulations and quality system and serves a growing number of Minimal Access and Laparoscopic Surgery, checks have been at the heart of healthcare patients suffering from the increasing Bariatric Surgeries and Aesthetic Treatments. services in the region. prevalence of non-communicable diseases. Apart from the above mentioned, The UAE offers a wide array of world- Also, the ongoing expansion of Ras there are 20 other specialties available. class, affordable and well-connected medical Al Khaimah Medical and Health Sciences Furthermore, RAK Hospital was also the first facilities. Special treatments and procedures University (RAKMHSU) and Ras Al Khaimah to introduce Stem cell therapy of bone and such as cardiac, joint replacements, and Free Trade Zone (RAK FTZ) is expected to joints problems in the UAE. cosmetic surgeries are being successfully alleviate the most pressing human resources The hospital is renowned for its relaxed, conducted in the country at an affordable concerns in the field, while the planned welcoming environment, scenic location cost, even when compared to medical tourism introduction of universal health insurance and its many medical breakthroughs that hubs such as India, Singapore and Thailand. should help hospitals expand the scale and highlight its innovative approach towards A pioneer has been the emirate of Ras scope of their operations. the field of medicine. Overlapping recreation Al Khaimah that has attracted people from Recently, Medigo, a Berlin-based medical with healthcare the hospital exudes a warm all over to come to its shore for world-class tourism start-up, has launched operations feeling of “light, life, hope” in its corridors. treatments. Located at the north end of in the city. The company is a healthcare Located just 45 minutes away from Dubai the coast of the Arabian Gulf, the emirate is connector, arranging higher quality care, International Airport, it is a one-stop nestled between the Hajjar Mountains on the shorter waiting times, and affordable treatment destination for international East and the Arabian Gulf on the West and treatment through its global network. medical tourism patients. AH shares mountainous borders with Oman. With its intriguing landscape and all these With a fascinating history and culture, and more developments in the pipeline, Ras Ras Al Khaimah offers the perfect getaway Al Khaimah is well on its way to becoming The hospital is from the hustle and bustle of daily a preferred medical tourism destination for housed in a sprawling life. Offering magnificent landscapes, people around the world. breathtaking coastlines and rich, stunning complex, specially desert planes, year-round sunshine and Premium Healthcare and Hospitality 64 kilometres of white sandy beaches, RAK Hospital is a private, tertiary care, designed as a the emirate has firmly established itself multi-specialty hospital under the Arabian premium healthcare as one of the most sought-after tourism Healthcare Group, a joint venture with the destinations in the UAE. Government of Ras Al Khaimah, under and hospitality With an expanding portfolio of specialty the aegis of His Highness Sheikh Saud bin care, rising public and private investment and Saqr Al Qasimi. We have received the Joint destination by U.S.- expenditure, and an intensifying government Commission International, a U.S. based based Ellerbe Becket focus on medical tourism, Ras Al Khaimah’s hospital accreditation. healthcare segment is expected to see The hospital is housed in a sprawling of Mayo clinic repute.
29 IN THE KNOW UKM: Utilising Cutting-Edge Medicine Article provided by The University Hospital of Muenster (UKM)
he University Hospital of Muenster therapeutic centres in Europe, particularly patient transport. If requested by the patient, (UKM) is one of the largest German in its treatment and research areas of the UKM organises the accommodation of hospitals offering top-quality concentration: possible companions in suitable apartment care. Excellent specialists in the ¢ Infectiology and transplantation medicine complexes or hotels in Muenster. Tfields of medicine and nursing as well as ¢ Cardiovascular medicine Service for international patients: highly developed medical technology ensure ¢ Neuromedicine ¢ Central management optimal diagnosis and therapy in all areas of ¢ Regenerative medicine and reproductive ¢ Interpreters for almost all languages modern medicine. medicine ¢ Hot-spot for web access and private The UKM employs 10,000 people from 96 ¢ Oncology telephone countries. Every year around 43,000 people ¢ International TV programmes are treated as inpatients at the UKM. For International Patient Management ¢ Medical airport transfers this purpose, there are about 1,300 beds The treatment of international patients can ¢ Provision of culturally adapted food available. There are 100 buildings and 20,000 take place in all the clinics and departments ¢ Accommodation possibilities for rooms on the grounds of the hospital. About of the UKM. The Office of International companions 65 per cent of all the clinics (inpatient and Patient Management is the main contact and outpatient clinics) are housed in the Main coordination centre for these patients. MORE INFO Clinical Center. In addition to medical care, a special Contact Office of International Patient service is available to foreign patients, Management: Top-quality Medical Centres including, among other things, interpreters, Email: [email protected] The UKM is one of the leading medical- a prayer room, culturally adapted cuisine, and Website: www.ukm-international.de
30 IN THE KNOW Healthcare As Unique As You Henry Ford offers world-class, personalised care completely tailored to each patient’s needs.
By Samantha Smallish, Marketing & Digital Content Writer, Henry Ford Health System
30,000 employees, 100 years of service, 6 hospitals, 1 you. As a premier academic healthcare system, Henry Ford Health System is recognised internationally for excellence in patient care, research and teaching. From performing firsts in heart surgery and organ transplantation in Michigan to being one of seven healthcare providers in the Pioneering treatment using robotic technology innovations, as part of the overall mission to U.S. chosen to lead a research consortium for prostate cancer and kidney surgeries. continuously evolve as a healthcare leader. in precision medicine, the Detroit-based One of the largest and most advanced healthcare system has been at the forefront orthopaedic groups in the country, Concierge Services of improving the health and well-being of the specialising in all areas of orthopaedics At Henry Ford Health System, each patient’s diverse communities served, which includes including trauma, cancer, spine, joint personal healthcare journey is as seamless the largest Arabic population in the U.S. replacement and sports medicine. We are and pleasant as possible. A free concierge The system was founded in 1915 by the team physician for the NFL’s Detroit programme matches patients with a guide to American automotive pioneer Henry Ford. Lions, and our physicians and athletic assist every step of the away. This includes: Following his lead, Henry Ford Health trainers provide expert care for more than 20 ¢ Accommodations and temporary housing System has spent the last century improving universities and high schools. recommendations medicine, providing world-class care and First in the world to use an advanced ¢ Escorts to and from appointments advancing research efforts to find unique FDA-approved radiation therapy that uses ¢ Information on transportation, including solutions for patients. real-time magnetic resonance imaging and maps, directions and local advice on the area linear accelerator delivery to image and treat ¢ Interpreter services in more than 120 World-Class Care cancer patients simultaneously. languages Providing exceptional care to patients Construction of the Henry Ford Cancer through research and using the most Institute’s new Detroit facility, which will be More Than Just a Patient advanced therapies available, Henry Ford a world-class cancer destination centre that Henry Ford Health System aims to be every Health System is driven to examine and will provide a seamless experience tailored to patient’s trusted partner in health. Each day, explore the medical advancements of each patient’s unique cancer journey. the doctors, physicians, nurses and support tomorrow. Some of the services and features staff strive to treat each patient entirely, offered include: International Leaders focusing on both health and wellness. They The Henry Ford Medical Group, one of the Henry Ford Health System’s impact on manage patient care with compassion and largest group practices, with more than 1,200 healthcare extends around the globe. The comfort and provide treatment that is as physicians and researchers in over 40 specialties system’s world-class health professionals individual as the person they are caring for. and from 60 countries around the globe. offer leading medical expertise, innovative One of the largest multi-organ transplant tools and technologies, and transformative MORE INFO centres in the U.S. practices to national and international For more information, call (877) 916-1066, First hospital in the U.S. to use colleagues. They also work in partnership email [email protected], or visit a procedure called transcaval valve with healthcare professionals in India and henryford.com/international. Location: 1 Ford replacement (TAVR) to access the heart. Saudi Arabia to share and adopt the latest Place, Detroit, Michigan, U.S., 48202
31 www.gsdinternational.com Ospedale San Raffaele One of the best University and Research hospital in Europe
Ospedale San Raffaele is a clinical-research university physicians, students and all those working at San Raffaele, hospital which provides international-level specialized care our in-house research has already brought to the clinic new for the most complex and difficult health conditions. It has and important therapeutic approaches against life threate- over 50 clinical specialties and more than 1300 beds. ning diseases.
Its main areas of excellence are: Cardiac and vascular Highlights surgery, Clinical transplantation, Diabetes and diabetes research, Gastroenterology and Gastrointestinal endo- - Gamma Knife scopy, Gynecology & Obstetrics and Reproductive Medici- The Gamma Knife utilizes a technique called stereotactic ne, Hematology and Bone Marrow Transplantation, Inten- radiosurgery, which uses multiple beams of radiation sive care, Neurosurgery and Gamma Knife, Nuclear medi- converging in three dimensions to focus precisely on brain cine, Oncology, Ophthalmology, Otorhinolaryngology, tumors or defects, permitting intense doses of radiation to Pancreatic surgery, Pediatric Immuno-hematology and be delivered to that volume safely. It enables physicians to Transplantation, Radiology, Radiotherapy and Tomothe- locate and irradiate relatively small targets in the head rapy, Thoracic surgery, Urology. (mostly inside the brain) with extremely high precision while sparing the surrounding tissues. Ospedale San Raffaele is also one of the main research institutes in Italy, both for volume and profile of scientific - Tomotherapy output. In 2014 alone we produced 1179 scientific publica- Ospedale San Raffaele is one of the few European institutes tions (total impact factor: 6726.056) and we were granted which offers tomotherapy treatment. Tomotherapy combi- 245 patents worldwide. nes CT imaging with a radiation treatment delivery system Here our main objectives: and allows to apply highly conformal, individualized dose • promote research aimed at dissecting the molecular distributions to any target volume, at its true location, during pathways responsible for a variety of important human each treatment fraction. diseases; • identify new targets and new therapeutic strategies for - Diabetes Research Istitute (DRI) such diseases; Diabetes Research Istitute (DRI) is an international center of • create the best environment for young scientists and excellence for the study and treatment of diabetes. Its main physicians. objective is to prevent and cure type 1 diabetes (T1D) and its Thanks to the commitment and enthusiasm of scientists, complications. SCHMIEDER CLINIC
HIGHEST QUALITY IN NEUROLOGICAL REHABILITATION IN SOUTH GERMANY
OUR GOALS Improving or restoring impaired motor, cognitive or mental functions of the brain and the nervous system subsequent to an accident, stroke or any other neurological disorder.
We help patients to re-gain the highest possible degree of independece in their personal, social and occupational environments.
SCHMIEDER CLINIC TREATS NEUROLOGICAL PATIENTS OF ALL SEVERITIES AND IN ALL ACUTE AND REHABILITATION STAGES.
CONTACT INTERNATIONAL OFFICE +49 7533 808-1533 internationalo [email protected]
www.kliniken-schmieder.de/english OUR CLINIC‘S MOTTO NEVER GIVE UP!
highest quality experience since 1950 scientific research exclusive comfort intercultural competence personal care IN THE KNOW Schmieder Clinic: Providing World-Class Care
systems, treatment of multiple sclerosis; ¢ Treatment of neurodegenerative disorders (Parkinson’s disease etc.); ¢ Spinal cord disease; Article provided by Schmieder Clinic ¢ Movement disorders, e.g. dystonia; chmieder Clinic offers excellent medicine at the site Allensbach. Therapeutic ¢ Muscular disorders; neurological rehabilitation facilities treatment is also highly important in the ¢ Neurological pain syndrome; at six sites in South Germany with field of neurological rehabilitation. Motor, ¢ Neurological disorders accompanied by wards for international patients in cognitive and linguistic skills can be relearned mental health disorders or psychosomatic SAllensbach at the Lake of Constance and here. Interdisciplinary teams consisting disorders Heidelberg. Founded in 1950, the family-run of physicians, therapists, and nurses ¢ other neurological indications company is regarded throughout Europe work individually with each patient on the as a quality leader and stands out for its wards for international patients and tailor Available Services: combination of research and clinical practice the treatment concepts to the respective ¢ Multilingual staff: Standard treatment as well as the personal care it provides to development progress. Besides such tried- in English; if desired: speech therapy and both patients and relatives. and-tested treatments as physiotherapy and translators for Arabic As neurological specialist and occupational therapy, innovative approaches ¢ High-quality room furnishings, culture- rehabilitation centres, Schmieder Clinic such as gait training with Lokohelp, virtual specific services, e.g. in regard to food provides acute and rehabilitation treatments reality, the use of feedback-based equipment ¢ International office for advice and for about 14,000 neurological patients of for the upper limbs (Pablo, Armeo, etc.) and assistance with passport matters, all neurological disorders of all severities. Vector (sensor-controlled walking system) transfers and much more The high levels of specialisation, the many are also employed. ¢ Selection of international newspapers years of experience and the intensive Schmieder Clinic’s International Office ¢ Free WiFi access orientation towards scientific research built serves as the point of contact for patients ¢ Lounge area the foundation on which the comprehensive and relatives for all non-medical matters treatment of all neurological indications is before during and after the treatment. MORE INFO based. Thorough and reliable diagnostics International Office: Zum Tafelholz 8, 78476 constitute a major basis for medical Specialist Medical Fields: Allensbach, Germany treatment. Schmieder Clinic is able to offer ¢ Treatment of acute and post-acute Tel.: +49 (0) 7533 808 1533 the full spectrum of modern diagnostics and brain damage (e.g. sequelae of stroke, Mail: [email protected] employ highly qualified specialist staff to do traumatic brain injury, brain tumour etc.); Web: http://www.kliniken-schmieder.de/english/ so. Besides a latest-generation 3 Tesla MRI, ¢ Inflammatory and immunological diseases https://www.facebook.com/ Schmieder Clinic also runs a centre for sleep of the central and peripheral nervous klinikenschmiederinternational/
35 IN THE KNOW Restore Your Health With a German Touch Article provided by Asklepios Paulinen Clinic Wiesbaden
s an acute and emergency hospital, we pursue the goal with top-level medicine to quickly restore your health in the ARhine-Main area. Specialists of all disciplines are working with us around the clock to ensure fast and sustainable treatment at a high level. A total of more than 590 employees take care of your health. One focus of our hospital is the care of emergency patients and patients with complex illnesses: each year, our employees alone provide 15,936 inpatient cases and 70,000 outpatient cases (figures from 2017). Our clinic has 361 beds and 15 geriatric day clinic places. We have been designated in association with the oncological priority hospital. We operate a Center for Internal Medicine and Geriatric Medicine and a Surgical Centre with general, visceral, trauma and orthopaedic, spinal surgery, scoliosis centre and outpatient surgery. We also have diagnostic radiology, urology, a gynaecological clinic with certified breast centre and obstetrics, anaesthesia and intensive care as well as the ear, nose and throat surgery department. An interdisciplinary intensive care unit with 10 beds and an intermediate care unit with 12 intermediate care beds complete the care.
Spine Surgery and Scoliosis Centre The main emphasis of clinical work lies on treating patients suffering from degenerative changes and deformities of the spine like: scoliosis/kyphosis or
36 IN THE KNOW
Orthopaedics and Trauma Surgery Our Orthomedics team unites specialists for the minimally invasive insertion of artificial joints (endoprosthetics), for the replacement of previously implanted prostheses and for joint surgery. We use state-of-the-art methods, for example, for the treatment of spinal disorders, the endoscopic therapy of herniated discs. Our clinic is also specialised in the provision of sports and occupational accidents. With us you are in competent and experienced hands. The clinic offers both conservative and operational methods for: ¢ Hip spondylolisthesis. In case of surgical consultation on an out-patient basis. ¢ Knee treatment, all procedures are available, from In the Asklepios Paulinen Clinic ¢ Shoulder minimally invasive to the reconstruction Wiesbaden we offer you: ¢ Hand and elbow of entire sections of the spine. We use ¢ Wear disorders of the spine ¢ Foot and ankle the latest technology (3D navigation, ¢ Deformities of the spine (scoliosis / kyphosis) ¢ Osteoporosis microscopes, neuro-monitoring). You can ¢ Injuries to the spine ¢ Sports medicine be rest assured that your operation can be ¢ Tumours and inflammation performed quickly and safely as you are in ¢ Chronic back and neck complaints MORE INFO the hands of experienced surgeons. The The clinic provides everything under one Location: Asklepios Paulinen Clinic, anaesthesia and intensive care unit are roof: minimally invasive and large surgery, Department of Orthopedics and well-prepared for the treatment of patients pain and physiotherapy, traditional Chinese Traumatology with severe concomitant diseases. medicine (TCM). PD Dr. L. Perlick Less invasive operations can also Innovative: As the first clinic in Geisenheimer Straße 10, 65197 be performed on an out-patient basis. Wiesbaden, the Asklepios Paulinen Clinic Wiesbaden, Germany Post-operative treatment comprises uses EOS, an innovative X-ray system Tel.: +49 (06 11) 847 2301 continuous monitoring, pain management that enables 3D full-body imaging of the Fax: 049 (06 11) 847 2315 and physiotherapy. We can thus guarantee skeleton while standing or sitting. Email: orthopaedie.wiesbaden@ a quick recovery and an early discharge asklepios.com home or to one of our partner clinics for MORE INFO Website: www.asklepios.com/ rehabilitation. We will be happy to offer Location: Asklepios Paulinen Clinic, Spinal wiesbaden Surgery and Scoliosis Centre Prof. Dr. T. Niemeyer / Dr. P. Joechel / Dr. P. Obid Geisenheimer Straße 10, 65197 Wiesbaden, Germany Tel: +49 (06 11) 847 2082 Fax: 049 (0611) 847 2096 Websites: www.asklepios.com/wiesbaden www.asklepios.com/wiesbaden/experten/ wirbelsaeulenchirurgie
37 IN THE KNOW
Northwestern Medicine Impacts Lives Article provided by Northwestern Medicine
orthwestern Medicine is an integrated academic health system anchored by Northwestern Memorial Hospital, the No. 1 Nhospital in Chicago and Illinois for seven straight years, and the No. 13 hospital in the U.S., as ranked by U.S. News & World Report 2018-19 Honor Roll of America’s Best Hospitals. Northwestern Medicine provides patients with access to world-class medical care, delivered in state-of-the-art facilities offering leading-edge treatment options. Northwestern Medicine has seven inpatient hospitals, more than 150 outpatient clinical sites, more than 30,000 employees, and more than 4,000 physicians better prevent, detect, treat and educate Its specialised treatment centres include on the medical staff. communities about cancer — all while Comprehensive Epilepsy Center, Parkinson’s Oncology – Northwestern Memorial translating breakthrough discoveries into the Disease and Movement Disorders Center, Hospital is ranked among the best cancer cancer treatments of tomorrow. Stroke Center, Peripheral Nerve Program, programmes in the U.S. according to U.S. Neurology and Neurosurgery – Spine Center and Brain Tumor Institute. News & World Report 2018-19 and remains Northwestern Medicine Neurology and Transplant – Northwestern Medicine the highest-ranked cancer program in Chicago. Neurosurgery teams provide world-class, Kovler Organ Transplantation Center has Treating more than 10,000 common and comprehensive care for a full range of injuries been providing transplantation services rare cancer cases each year, Northwestern and diseases of the brain, spine, peripheral since 1964 and is an international leader in Memorial Hospital gives patients access to nerves and arteries of the head and neck. research, innovation and patient care. More leading-edge technologies and advanced They are at the forefront of treating than 300 organs are transplanted each year, treatments before they become routinely neurological disorders including epilepsy and and Northwestern Medicine’s programme available. In addition, the Robert H. movement disorders, ALS, multiple sclerosis, is among the top in the U.S. in patient Lurie Comprehensive Cancer Center of sleep disorders and Alzheimer’s disease. outcomes and the number of transplants Northwestern University at Northwestern Many of these Northwestern Medicine performed. Northwestern Medicine is Memorial Hospital is a founding member of specialists are recognised worldwide as currently leading a collaborative National the National Comprehensive Cancer Network leaders in their field. Institutes of Health (NIH)-funded study (NCCN), an alliance of 27 of the world’s leading The programme’s goal is to provide the examining safety in living donor procedures. cancer centres devoted to defining and highest level of care possible through a Centre highlights: advancing high-quality, high-value cancer care. multidisciplinary approach to diagnosis and ¢ Twenty-three Northwestern Medicine Lurie Cancer Center offers a level of treatment. Personalised treatment plans patients who received a kidney transplant are cancer expertise and experience only found help ensure the best possible outcomes. tolerant (i.e. no immunosuppression), which is in the top 1 per cent of all cancer centres For 12 straight years, Northwestern the largest known group in the world. in the U.S. as designated by the National Memorial Hospital has been the highest ¢ Among the 45 transplant centres that Cancer Institute. World-renowned physicians ranked Neurology and Neurosurgery program perform living donor liver transplants in and scientists are not only at the forefront in Chicago and Illinois according to U.S. the U.S., Northwestern Medicine is No. 7 in of how cancer is treated today but are News & World Report 2018-19 and continues volume, having performed 72 living donor collaborating to develop new approaches to to be ranked among the top 10 in the U.S. liver transplants during the last five years.
38 IN THE KNOW
¢ Among the 227 transplant centres that Cardiology Center for Vascular Disease. and treatment approaches. The clinic’s perform living donor kidney transplants in Urology – The Northwestern Memorial multidisciplinary team tailors’ evaluations the U.S., Northwestern Medicine is No. 7 in Hospital Urology programme is ranked one and treatment plans to thoughtfully and fully volume, having performed 98 living donor of the top urology programmes in the U.S. address each person’s needs and challenges. kidney transplants in 2017, and more than and is the highest-ranking programme in Gastroenterology and Hepatology – 500 over the last five years. Chicago and Illinois by U.S. News & World Northwestern Medicine Digestive Health Interventional Radiology – Northwestern Report 2018-2019. Among the nation’s most Center brings together some of the Medicine is a world leader in performing experienced and well-respected programmes, leading academic and clinical minds in radioembolization (Y90) procedures for the it offers comprehensive inpatient and pursuit of medical excellence in the area of treatment of liver cancer. Its physician leaders outpatient care, including state-of-the-art gastrointestinal health with a mission to were pioneers in developing and perfecting diagnostic and treatment capabilities for prevent, diagnose and treat disorders of the clinical protocols for this treatment. After a men, women and adolescents. digestive tract and associated organs. 15-year, 1,000-patient study showed superior Compassionate, comprehensive urologic At the heart of the centre’s success results, Northwestern Medicine now offers care for sensitive conditions is delivered is a complementary approach through yttrium-90 transarterial radioembolization through an integrated, multidisciplinary multidisciplinary teams of physicians who (TARE) as its standard of care. approach. Care team members are work to bring top-quality care to patients Orthopaedics – Northwestern Memorial recognised leaders in their fields of expertise, from around the world. Each centre Hospital has one of the top-ranked and all potential therapeutic options are includes gastroenterologists, interventional Orthopaedics programmes in the nation considered and discussed with each patient. endoscopists, surgeons, psychologists and according to U.S. News & World Report Together, the care team and patient create dietitians who work with patients to control 2018-2019. Northwestern Medicine Center for an individualised treatment plan with a goal the symptoms that negatively affect their Comprehensive Orthopaedic and Spine Care at to achieve the best outcomes. health and lives while focusing on treatment Northwestern Memorial Hospital is a premier Northwestern Medicine also has separate of their condition or disease. destination for orthopaedic care. Featuring programmes for Women’s and Men’s Health Northwestern Medicine’s comprehensive state-of-the-art imaging and operating room and Vitality Restoration. programme is one of the largest in the facilities, the centre specialises in hip and Fertility and Reproductive Medicine U.S., and Northwestern Memorial Hospital knee replacement as well as spine surgeries, – Northwestern Medicine Fertility and is ranked among the top hospitals in the including correction of spine deformities and Reproductive Medicine is widely recognised country for Gastroenterology and GI Surgery complex revision surgeries. as one of the foremost infertility by U.S. News & World Report 2018-2019. Cardiology – For the 11th straight year, programmes in the U.S. With vast clinical Northwestern Memorial Hospital has been expertise, specialists deliver compassionate, MORE INFO the highest ranked Cardiology and Heart supportive, individualised patient care. They Visit internationalhealth.nm.org or call Surgery programme in Chicago and Illinois are committed to leading-edge research 312.926.1089. TTY for the hearing impaired, by U.S. News & World Report 2018-2019, and and the use of advanced technologies 312.926.6363. continues to be ranked among the top 10 in the U.S. This reflects the leading-edge cardiac and vascular services offered by Northwestern Medicine Bluhm Cardiovascular Institute. As an internationally recognised destination for those requiring highly specialised cardiovascular care, Northwestern Medicine offers 10 specialised clinical programmes and six niche centres. Among them are the Center for Coronary Artery Disease, Center for Heart Failure, Center for Heart Rhythm Disorders, Center for Heart Valve Disease and Center for Preventive
39 EXCELLENT SPINE TREATMENT – we focus on your health
HOSPITAL FACTS AND FIGURES: ❙ Experience gained from over 40,000 spine surgeries ❙ Over 30,000 patients every year ❙ Seven operating theatres ❙ Over 1,000 employees ❙ Intensive care unit ❙ Stroke unit
SPINE CENTRE: More than 30 years of experience in medi cine treatment of tumours, infections and fractures and research have made our Spine Centre in and other injuries. In the treatment of the ❙ Cervical spine surgery and transoral Karlsbad-Langensteinbach one of the world’s illnesses and injuries of the spinal column, our surgery at the craniocervical junction leading centres of competence. More than medical experts do not only focus on adults, ❙ Replacement of vertebral bodies 30,000 patients are treated here every year. In but also on children. ❙ Function-preserving replacement of recent years, over 1,500 inter national patients intervertebral discs The specialists of our acute care hospital also from all over the world have undergone sur- ❙ Fusion operations offer medical care in orthopaedics and trauma gery in our hospital. ❙ Corrective surgery treatment of treatments, internal medicine, neuro logy, deformities of the spine Our internationally renowned and highly vascular surgery, and psychiatry on the very ❙ Treatment of tumours, fractures and specialized hospital provides the entire range highest level. For the benefit of all patients infections of surgical treatment of all illnesses and our highly specialized departments work in an ❙ Microsurgical techniques in lumbar injuries of the spine using a broad spectrum interdisciplinary fashion by using the newest spine of advanced surgical measures (micro- and and approved equipment and latest therapy macroscopic techniques). methods.
All of our chief physicians, with their highly The hospital is situated very close to Karlsruhe qualified and experienced teams of physi- in the beautiful region on the northern edge cians, therapists and nursing staff, guarantee of the Black Forest above the Rhine Valley. This the best medical treatment in cervical spine location is perfect for a rapid recovery. surgery, corrective surgery of spine deformities, Excellent spine treatment – we focus on your health
From left to right: Prof. Tobias Pitzen, MD; Gregor Ostrowski, MD; PD Michael Ruf, MD
GERMANY’S SPINE EXPERTS: Prof. Tobias Pitzen, MD Gregor Ostrowski, MD PD Michael Ruf, MD Neurosurgeon Spine surgeon Spine surgeon
❙ 2011 Head of Department at the ❙ 2011 Head of Department at the ❙ 2012 Head of Department at the Department of Spine Surgery / Department of Spine Surgery / Department of Spine Surgery / Neurotraumatology, SRH Klinikum Karlsbad- Neurotraumatology, SRH Klinikum Karlsbad- Traumatology, SRH Klinikum Karlsbad- Langensteinbach, Germany Langensteinbach, Germany Langensteinbach, Germany ❙ 2008 Head of Department at the ❙ 2004 Senior physician at the Department of ❙ 2012 President of the German Spine Society Department of Spine Surgery, Spine Surgery / Neurotraumatology, SRH ❙ 2006 Head of Department at the Center for SRH-Waldklinikum Gera, Germany Klinikum Karlsbad-Langensteinbach, Orthopedics and Traumatology, ❙ 2000 Grant from the “Deutsche Germany SRH Zentralklinikum Suhl, Germany Forschungsgemeinschaft” to work with ❙ 2001 Beginning of research and ❙ 2008 – 2016: Permanently listed in the Prof. Dr. T. R. Oxland, Division of Orthopedic performance of transoral, transthoracic, FOCUS journal as one of the best spine Engineering, University of British Columbia, transabdominal, retropleural and surgeons in Germany Vancouver, Canada retroperitoneal approaches to the spine, ❙ Highly specialised in deformity surgery, ❙ 1997 Beginning of research into spinal combined anterior-posterior approaches to tumour surgery, fractures and degenerative biomechanics (finite element and human the spine, combined anterior-posterior spinal deseases; transoral, transthoracic, spinal in-vitro models) stabilization devices. transabdominal, and retroperitoneal ❙ 2006 – 2017: Permanently listed in the ❙ Highly specialised in deformity surgery, approaches to the spine, combined anterior- FOCUS journal as one of the best spine tumour spine surgery posterior approaches. surgeons in Germany ❙ Numerous publications in the fields of scoliosis surgery and spondylolisthesis Excellent spine treatment – we focus on your health OUR SERVICES: FULL SERVICE FOR THE BEST TREATMENT: ❙ International Office Clear communication between medical staff Our hospital and its wards deliver indi vidual ❙ Interpreters for English, Arabic, and patients is essential in order to guaran- services as well as all assistance our patients Russian, French and Turkish tee the best possible treatments and results. may need in visa arrangement, transfer service, ❙ Patient rooms with visitor accommodation Therefore, we can provide personal interpret- individual menus, prayer room and much ❙ Transfer service ers for our English, Arabic, French, Russian more. The staff of our International Office offer ❙ Individual menus and Turkish patients. Within the area of the competent advice around all questions regard- ❙ Internet via wireless LAN SRH Klinikum Karlsbad-Langensteinbach , we ing the treatment procedure as well as person- ❙ International TV offer accommodation for family members. al support and provide specific information if ❙ Selection of international magazines Many hotels close to the hospital offer special needed. From getting first medical opinions ❙ Prayer room rates and conditions to our patients and the from our experts to trip planning – our staff ❙ Swimming pool members of their families. try the very best to facilitate all requirements. ❙ Helipad ❙ Medical supply company MANY DEPARTMENTS – ONE AIM: YOUR HEALTH ❙ And much more Our departments all work together on an interdisciplinary basis in order to provide our patients with the best possible treatment.
❙ SPINE CENTRE ❙ DEPARTMENT OF PSYCHIATRY ❙ PAIN CENTRE Prof. Tobias Pitzen, MD; Gregor Ostrowski, Prof. Matthias Weisbrod, MD Steffen Aschenbrenner MD; PD Michael Ruf, MD Michael Fritz, MD ❙ DEPARTMENT OF VASCULAR SURGERY ❙ DEPARTMENT OF ORTHOPAEDICS Rita Huber, MD ❙ EMERGENCY DEPARTMENT WITH Christian Neuhäuser, MD AMBULANCE (EMS) AND HELIPAD ❙ DIAGNOSTIC AND INTERVENTIONAL Stefan Grouls, MD ❙ DEPARTMENT OF INTERNAL MEDICINE RADIOLOGY Prof. Erwin Blessing, MD Christiane Pöckler-Schönige, MD ❙ DEPARTMENT OF PARAPLEGIC Carl Fuerstenberg, MD ❙ DEPARTMENT OF NEUROLOGY ❙ DEPARTMENT OF ANAESTHESIOLOGY Prof. Michael Fetter, MD Andreas Eichler, MD
CONTACT International Office Local International Guttmannstraße 1, airports: 76307 Karlsbad, Germany ❙ Frankfurt (1h 30) Tel: +49 (0) 7202 61 4002 / 4028 (English) ❙ Stuttgart (1h) Tel: +49 (0) 7202 61 7811 (Arabic) ❙ Baden-Baden (40 min) Tel: +49 (0) 7202 61 3131 (Russian) ❙ Zurich (3h) E-Mail: international.offi[email protected] ❙ Luxembourg (3h) www.klinikum-karlsbad.de/international-office ❙ Munich (3h 30) ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Ann & Robert H. Lurie Children’s No. Of Beds 316 all-private rooms No. Of Suites/Deluxe Rooms 316 all-private rooms
Hospital of Chicago No. Of Operating Rooms 13
No. Of ICU beds 40
No. Of CCU beds 44 Distance from 15 miles from O’Hare airport the airport:
Location/City: Chicago, IL Emergency & Trauma Care Service Yes Air Ambulance Service Yes Address: 225 East Chicago Avenue Interventional Cardiology Yes
Paediatric Cardiology Yes
Hip Replacement Yes Tel: 312-227-4550 Fax: Knee Replacement Yes email: [email protected] Arthroscopy Yes web: luriechildrens.org Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology Yes Lurie Children’s offers the latest innovations in medical technology, clinical programs and family amenities. The 23-story, state-of-the-art Interventional Neurology Yes hospital represents the future of pediatric medicine with over 316 all- Surgery for Stroke Yes private rooms. Brain & Spine Surgery Yes
Hepatology Yes The design of our hospital was based on the commitment to creating Bariatric Surgery Yes a healing environment that supports the work of our extraordinary caregivers and to treat the whole family not just the patient. Our Liver Transplants Yes inpatient unit design and unique family spaces with in-room showers, Kidney Transplants Yes internet access, shared kitchen and therapeutic areas make it more Heart Transplants Yes convenient for families to visit and remain together. Corneal Transplants Yes
Bone Marrow Transplants Yes
Pancreatic Transplants Yes
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery Yes
43 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
UPMC Children’s Hospital No. Of Beds 315 licensed beds No. Of Suites/Deluxe Rooms All private rooms and some semi-private
of Pittsburgh No. Of Operating Rooms 13
No. Of ICU beds 103
No. Of CCU beds 12 Distance from 6.6 miles the airport:
Location/City: Pittsburgh, PA USA Emergency & Trauma Care Service YES Air Ambulance Service YES Address: 4401 Penn Ave. , Pittsburgh, PA 15224 Interventional Cardiology YES
Paediatric Cardiology YES
Hip Replacement YES Tel: 1-412-692-3000 Fax: 1-412-692-3187 Knee Replacement YES email: [email protected] Arthroscopy YES web: www.chp.edu Medical Oncology YES
Surgical Oncology YES
Radiation Oncology YES Throughout our history, UPMC Children’s Hospital of Pittsburgh has helped define excellence in pediatric medical care, research, and educa- Interventional Neurology YES tion. We are consistently named to U.S. News & World Report’s list of Surgery for Stroke YES America’s Best Children’s Hospitals. Clinical services that set us apart Brain & Spine Surgery YES
include innovations in the neurosciences, cardiac care, transplantation, Hepatology YES rare disease therapy, and ophthalmology. We are one of the most techno- Bariatric Surgery YES logically advanced pediatric hospitals in the world. Our International Services team is available to assist physicians, parents, health ministries, Liver Transplants YES and embassies around the world who are seeking leading-edge clinical Kidney Transplants YES services, consultation, education and training, and more. Heart Transplants YES
Corneal Transplants YES
Bone Marrow Transplants YES
Pancreatic Transplants YES
CT Scanner YES
MRI Scanner YES
Robotics Radio Surgery YES
44 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Cook Children’s No. Of Beds 444 No. Of Suites/Deluxe Rooms 430 rooms have accomodations for parents to stay with their child
No. Of Operating Rooms 28 (including outpatient and inpatient ORs)
No. Of ICU beds 106 neonatal ICU and 43 pediatric ICU
No. Of CCU beds Distance from 26 miles 14 beds the airport:
Location/City: Fort Worth, Texas Emergency & Trauma Care Service Yes Air Ambulance Service Yes Address: 801 7th Ave. Interventional Cardiology Yes Fort Worth, TX Paediatric Cardiology Yes
Hip Replacement No Tel: 682-885-4685 Fax: 682-885-3367 Knee Replacement No email: [email protected] Arthroscopy Yes web: cookchildrensinternational.org Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology Yes Located in Fort Worth, Texas, Cook Children’s Medical Center, with 444 beds, is part of a nationally renowned pediatric health care system. Interventional Neurology Yes Cook Children’s is recognized for top-ranked specialty programs, expert Surgery for Stroke Yes care and highly advanced technologies. Our system has 350+ employed Brain & Spine Surgery Yes physicians that provide advanced therapies in more than 30 specialties Hepatology Yes and subspecialties. Each year our award-winning medical center has Bariatric Surgery No more than one million patient encounters. Since 1989, Cook Children’s has served hundreds of international patients. From flight scheduling, Liver Transplants No accommodations and recreation, we help with all the details so families Kidney Transplants Yes can focus on their child. Heart Transplants No
Corneal Transplants No
Bone Marrow Transplants Yes
Pancreatic Transplants No
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery Yes
45 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Dubai Health Authority - No. Of Beds 690 No. Of Suites/Deluxe Rooms 23
Dubai Hospital No. Of Operating Rooms 12
No. Of ICU beds 18 beds/ 38 beds for NICU
No. Of CCU beds 9 Distance from 7 Km the airport:
Yes Location/City: Al Baraha, Dubai Emergency & Trauma Care Service Air Ambulance Service Yes Address: Po Box 7272, Dubai, UAE Interventional Cardiology Yes
Paediatric Cardiology Yes
Hip Replacement Yes Tel: + 971 4 219 5000 Fax: +971 4 271 9340 Knee Replacement Yes email: [email protected] Arthroscopy Yes web: www.dha.gov.ae Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology No Dubai Hospital is committed to providing accessible, integrated, sus- tainable, innovative and excellent secondary and tertiary healthcare Interventional Neurology No services guided by International Standards, through dedicated and highly Surgery for Stroke No qualified professionals ensuring high levels of happiness for individuals Brain & Spine Surgery No
and the society. Dubai Hospital provides cost-effective and quality care Hepatology No through 25 specialties and more than 80 sub-specialities. We serve all Bariatric Surgery Yes eligible UAE residents using the latest and state-of-the-art medical technologies. Switching to the Electronic Medical Record system (Sala- Liver Transplants No ma) is an important milestone in our strive to provide safe, fast, reliable, Kidney Transplants No compassionate and community -responsive work and service oriented Heart Transplants No
environment. Corneal Transplants No
Bone Marrow Transplants No
Pancreatic Transplants No
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery No
46 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Dubai Health Authority - No. Of Beds 123 No. Of Suites/Deluxe Rooms NA
Hatta Hospital No. Of Operating Rooms 4
No. Of ICU beds 4
No. Of CCU beds NA Distance from 110km the airport:
Yes Location/City: Hatta, Dubai, UAE Emergency & Trauma Care Service Air Ambulance Service Yes Address: Hatta, Near Hatta Hill Park, Dubai, UAE Interventional Cardiology NA
Paediatric Cardiology NA
Hip Replacement NA Tel: + 971 4 814 7000 Fax: +971 4 814 7100 Knee Replacement NA email: [email protected] Arthroscopy NA web: www.dha.gov.ae Medical Oncology NA
Surgical Oncology NA
Radiation Oncology NA Hatta Hospital is a 123-bed multidisciplinary hospital located in Hatta City Centre. The new health facility is an addition to the DHA’s network Interventional Neurology NA of hospitals and health centers aimed at providing a people-focused Surgery for Stroke NA healthcare in the emirate of Dubai. The modern two-storey health facility Brain & Spine Surgery NA occupies an area of 10,430 m2 near the new Sha’biah in Hatta. With a Hepatology NA population of 40,000 citizens in its vicinity, the hospital has visiting Bariatric Surgery NA patients from nearby towns like Al Huwaylat, Al Minayei, Masfout, Al Muzaireh, Al Madam, Al Shuwaib and some parts of the Sultanate of Liver Transplants NA Oman. The hospital features the following specialized clinics: Peaediat- Kidney Transplants NA rics, Gynaecology/Obstetrics, Dental, Ophthalmology, Dermatology, ENT, Heart Transplants NA eye, skin and Family Medicine. In addition, the following services are Corneal Transplants NA offered: emergency, laboratory services, x-ray and pharmacy. Bone Marrow Transplants NA
Pancreatic Transplants NA
CT Scanner
MRI Scanner
Robotics Radio Surgery
47 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Dubai Health Authority - No. Of Beds 340 No. Of Suites/Deluxe Rooms 15
Latifa Hospital for Women and Children No. Of Operating Rooms 5
No. Of ICU beds 15
No. Of CCU beds 0 Distance from 11 km the airport:
NA Location/City: Oud Metha Road, Dubai, UAE Emergency & Trauma Care Service Air Ambulance Service NA Address: Oud Metha Road, Al Jadaf, Interventional Cardiology NA PO Box 9115 Paediatric Cardiology Yes
Hip Replacement NA Tel: +971 4 219 3000 Fax: +971 4 324 1717 Knee Replacement NA email: [email protected] Arthroscopy NA web: www.dha.gov.ae Medical Oncology NA
Surgical Oncology NA
Radiation Oncology NA Latifa Hospital for Women and Children is one of the government hospitals under Dubai Health Authority. It was inaugurated in 1986 to be the first Interventional Neurology NA specialized hospital for women and children in UAE. It is located in the Surgery for Stroke NA emirate of Dubai and serves the population of Dubai as well as the Northern Brain & Spine Surgery NA
Emirates. The hospital serves as a secondary and tertiary healthcare facility Hepatology NA for specialized pediatric, pediatric surgery and high risk obstetrics, gynecology, Bariatric Surgery NA urogynecology and minimal access surgery for Dubai Community and the Northern Emirates of the UAE. The hospital has a well-equipped Neonatal Liver Transplants NA Intensive Care Unit and an expert team of healthcare professionals who provide Kidney Transplants NA international levels of neonatal and maternal care. Latifa Hospital for Women Heart Transplants NA
and Children serves as a referral hospital due to its highly sophisticated Corneal Transplants NA and well equipped Neonatal Intensive Care Unit, Fetomaternal services and Bone Marrow Transplants NA Pediatric Surgery unit. Pancreatic Transplants NA
CT Scanner NA
MRI Scanner NA
Robotics Radio Surgery NA
48 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Dubai Health Authority - No. Of Beds 771 No. Of Suites/Deluxe Rooms 7
Rashid Hospital No. Of Operating Rooms 7
No. Of ICU beds 102
No. Of CCU beds 19 Distance from 6km the airport: Yes Location/City: Dubai, UAE Emergency & Trauma Care Service Air Ambulance Service Yes Address: Oud Metha Road, Interventional Cardiology Yes Umm Hurair Second, PO Box 4545, No Dubai, UAE Paediatric Cardiology Hip Replacement Yes Tel: +971 4 219 2000 Fax: +971 4 311 3222 Knee Replacement Yes email: [email protected] Arthroscopy Yes web: www.dha.gov.ae Medical Oncology No
Surgical Oncology Limited to Gastroenterology, Liver, Pancreas, Biliary System and Neurosurgical Oncology
Radiation Oncology No Rashid Hospital is a tertiary 771+ bed specialized hospital, which includes the state-of-the-art Emergency and Trauma department , which is a Interventional Neurology Yes regional centre of excellence for emergency and trauma care. Surgery for Stroke Yes The hospital has highly specialized surgical, medical, intensive care units, Brain & Spine Surgery Yes and operating theaters and clinical support services. Rashid Hospital was Hepatology Yes established in March 1973. It has undergone expansions services to keep Bariatric Surgery Yes up with the growth in population and increase in patient numbers. It is a No JCI accredited hospital since October 2007. Liver Transplants Rashid Hospital provides emergency, in-patient and out-patient services Kidney Transplants No to patients. The hospital is one of busiest in the region, as it is highly Heart Transplants No recognized for its specialized trauma and emergency care services and re- Corneal Transplants No ceives patients not only from Dubai but also from the Northern Emirates. Bone Marrow Transplants No
Pancreatic Transplants No
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery No
49 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Gruppo Ospedaliero San Donato No. Of Beds 5169 No. Of Suites/Deluxe Rooms Deluxe : 214, Suites : 15
No. Of Operating Rooms 152
No. Of ICU beds
No. Of CCU beds Distance from 10km, 6 miles the airport:
Yes Location/City: 60,Via Olgettina Emergency & Trauma Care Service Air Ambulance Service Yes Address: Address: Interventional Cardiology Yes
Paediatric Cardiology Yes
Hip Replacement Yes Tel: 393358303655 Fax: Knee Replacement Yes email: [email protected] Arthroscopy Yes web: gsdinternational.com Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology Yes Gruppo Ospedaliero San Donato is by far Italy’s leading private hospital group, with 18 hospitals, 5300 beds, over 4000 specialist physicians and Interventional Neurology Yes more than 4 million patients treated in 2016. Surgery for Stroke Yes It is the premier provider of health services at all levels of care in all Brain & Spine Surgery Yes
specialties for the Italian National Health System, which has been among Hepatology Yes the top ranked health systems globally for quality and accessibility, for Bariatric Surgery Yes the last fifteen years . GSD’s unique model is centered on the Patient, and combines clinical, Liver Transplants Yes academic and research excellence to provide the very best tailor-made Kidney Transplants Yes care to everyone. Heart Transplants Yes
Corneal Transplants Yes
Bone Marrow Transplants Yes
Pancreatic Transplants Yes
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery Yes
50 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Henry Ford Hospital No. Of Beds 877 No. Of Suites/Deluxe Rooms 60
No. Of Operating Rooms 26
No. Of ICU beds 156
No. Of CCU beds 32 Distance from 21 miles the airport:
Location/City: Detroit, Michigan Emergency & Trauma Care Service Yes Air Ambulance Service Yes Address: 2799 West Grand Blvd. Interventional Cardiology Yes
Paediatric Cardiology Yes
Hip Replacement Yes Tel: 1-800-HENRYFORD Fax: Knee Replacement Yes email: Arthroscopy Yes web: henryford.com Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology Yes Henry Ford Hospital (HFH) is a state-of-the-art, 877-bed tertiary care hospital, education and research center located in Detroit’s New Center Interventional Neurology Yes area. The hospital is recognized for clinical excellence in the fields of Surgery for Stroke Yes cardiology and cardiovascular surgery, neurology and neurosurgery, Brain & Spine Surgery Yes orthopedics and sports medicine, transplant, and cancer. It is the flagship Hepatology Yes hospital of Henry Ford Health System, one of the nation’s leading com- Bariatric Surgery Yes prehensive integrated health systems. Liver Transplants Yes
Kidney Transplants Yes
Heart Transplants Yes
Corneal Transplants Yes
Bone Marrow Transplants Yes
Pancreatic Transplants Yes
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery Yes
51 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
No. Of Beds 673 Nationwide Children’s Hospital All rooms are private with accommodations for No. Of Suites/Deluxe Rooms parents to stay with their child No. Of Operating Rooms 20
No. Of ICU beds 54
No. Of CCU beds 20 Distance from 8.7 miles from John Glenn Columbus International the airport: Airport (CMH) Yes Location/City: Columbus, Ohio USA Emergency & Trauma Care Service Air Ambulance Service Yes Address: 700 Children’s Drive, Columbus, Ohio 43205 Interventional Cardiology Yes
Paediatric Cardiology Yes
Hip Replacement Yes Tel: + 1-614-362-9127 Fax: + 1-614-355-0710 Knee Replacement Yes email: [email protected] Arthroscopy Yes web: www.NationwideChildrens.org/Global-Patient-Services Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology Yes Nationwide Children’s Hospital is a destination academic pediatric medical center designed to manage the most complex of diseases. We Interventional Neurology Yes treat the sickest of patients from across the country and around the Surgery for Stroke Yes world. We build research programs to assure tomorrow’s breakthroughs Brain & Spine Surgery Yes
help children everywhere. And we train the next generation of physicians, Hepatology Yes scientists and health care professionals. Bariatric Surgery Yes Beyond our walls, we invest in building social equity in our communities, address the social determinants of health, and develop payment models Liver Transplants Yes Kidney Transplants Yes to better serve unique populations of children. Heart Transplants Yes
Corneal Transplants No
Bone Marrow Transplants Yes
Pancreatic Transplants Yes
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery Yes
52 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
Northwestern Medicine No. Of Beds 989 No. Of Suites/Deluxe Rooms all of our rooms are private
No. Of Operating Rooms 60
No. Of ICU beds 106
No. Of CCU beds 14 Distance from 14.3 Miles the airport:
Yes Location/City: Chicago, IL Emergency & Trauma Care Service Air Ambulance Service No Address: 676 N. Saint Clair Street Suite 2200 Chicago IL 60611 Interventional Cardiology Yes
Paediatric Cardiology Yes
Hip Replacement Yes Tel: 1.312.926.1089 Fax: 1.312.694.0543 Knee Replacement Yes email: [email protected] Arthroscopy Yes web: www.northwesterninternationalhealth.com Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology Yes Northwestern Medicine® is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Interventional Neurology Yes Medicine around a strategic vision to transform the future of healthcare. Surgery for Stroke Yes Our shared commitment to superior quality, academic excellence, and pa- Brain & Spine Surgery Yes tient safety encompasses research, teaching, and patient care activities Hepatology Yes with the academic medical center. Bariatric Surgery Yes
Liver Transplants Yes
Kidney Transplants Yes
Heart Transplants Yes
Corneal Transplants Yes
Bone Marrow Transplants Yes
Pancreatic Transplants Yes
CT Scanner Yes
MRI Scanner Yes
Robotics Radio Surgery Yes
53 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
RAK HOSPITAL No. Of Beds 80 No. Of Suites/Deluxe Rooms 36
No. Of Operating Rooms 5 Distance from the airport: 10 Km No. Of ICU beds 14 Duration from the Airport to Ras Al Khaimah : 45 Mins Location/City: Ras Al Khaimah, UAE Emergency & Trauma Care Service Yes Address: P.O. Box.11393, AL Qusaidat , Ras Al Khaimah, UAE Air Ambulance Service Yes
Tel: 00971 72074444 Interventional Cardiology Yes Fax: 00971 72074455 Paediatric Cardiology Yes email: [email protected] Yes web: www.rakhospital.com Hip Replacement Knee Replacement Yes
Arthroscopy Yes RAK Hospital is a tertiary care hospital, accredited by Joint Commission Medical Oncology No International, USA (JCI) and SWISS Leading Hospitals (Switzerland), Super Surgical Oncology Yes Brand award winner for 4 consecutive years in a row (2014 - 2017), winner of “MRM Business Excellence Award” in UAE in 2015, “Best Healing Environment Radiation Oncology No Award” in UAE in 2011 and “Dubai Quality Appreciation Award” in 2012 and an Interventional Neurology No array of other prestigious awards. RAK Hospital, designed by US-based Ellerbe Surgery for Stroke Yes
Beckett, offers 80 beds across a range of rooms from deluxe, super deluxe Brain & Spine Surgery Yes to VIP deluxe and VIP suites, fourteen intensive care units and five operation Hepatology Yes theatres; a cardiac catheterisation lab, 30 out-patient clinics, a ultramodern diagnostic imaging and a lab facility and state-of-the art emergency wing. Bariatric Surgery Yes Various departments include Cardiology, Neurology, Plastic and Cosmetic Liver Transplants No Surgery, General and Laparoscopic Surgery, Internal Medicine, Obstetrics & Kidney Transplants No
Gynecology, Ophthalmology, Orthopedics, ENT, Pediatrics, Rehabilitation Heart Transplants No and Physiotherapy, Long-Term Care, Advanced surgical programmes at RAK Corneal Transplants No Hospital in UAE; Orthopedic and Joint Replacements-knee, shoulder & hip; No ACL Reconstruction, limb lengthening and deformity correction. Cardiac Bone Marrow Transplants Surgery and Interventional Cardiology-Open Heart Surgery, aortic aneurysm, Pancreatic Transplants No valve replacement, angiography, angioplasty, and much more. Brain and spine CT Scanner Yes
surgery-skull base, epilepsy, stroke, spinal instrumentation, neuro-oncology, all MRI Scanner Yes normal and minimally invasive spine surgeries. Minimally invasive surgery- Robotics Radio Surgery No Laparoscopic abdominal, gynecological and urological surgeries. Weight Loss Surgery-sleeve gastrectomy and gastric bypass. Plastic; aesthetic and reconstructive surgery.
54 ARAB HEALTH GLOBAL PATIENT SERVICES DIRECTORY 2019
The Hospital of the University of No. Of Beds 809 Pennsylvania No. Of Suites/Deluxe Rooms 5 No. Of Operating Rooms 53
No. Of ICU beds 122
No. Of CCU beds 44 Distance from 8.7 miles or 25 minutes the airport:
Location/City: Philadelphia, Pennsylvania Emergency & Trauma Care Service Yes Air Ambulance Service Yes Address: 3400 Spruce Street Interventional Cardiology Yes Philadelphia, PA 19104 Paediatric Cardiology No
Hip Replacement Yes Tel: +1 215-349-5556 Fax: Knee Replacement Yes email: [email protected] Arthroscopy Yes web: PennMedicine.org/Global Medical Oncology Yes
Surgical Oncology Yes
Radiation Oncology Yes The Hospital of the University of Pennsylvania (HUP) is annually recognized as one of the nation’s best by U.S. News & World Report in Interventional Neurology Yes its Honor Roll of best hospitals. HUP is located in Philadelphia, Penn- Surgery for Stroke Yes sylvania, which is a two-hour drive from New York City and a three-hour Brain & Spine Surgery Yes drive from Washington, D.C. This hospital is a part of the larger health Hepatology Yes system known as Penn Medicine. HUP’s world-class faculty and staff are Bariatric Surgery Yes dedicated to superior patient care, education and research for a better, healthier future. Innovative research coupled with responsive, hands-on Liver Transplants Yes care allows Penn Medicine and HUP to tailor treatment specifically to Kidney Transplants Yes individual patient needs. Heart Transplants Yes
Corneal Transplants No
Bone Marrow Transplants Yes
Pancreatic Transplants Yes
CT Scanner Yes
MRI Scanner Yes
Robotic Surgery Yes
55 Lurie Children’s ranks among the very best Brain tumors Cancer care children’s hospitals in the United States. Cardiology and cardiovascular surgery Our International Patient Services Department works with families around Neurosurgery the world seeking specialized pediatric healthcare services. We’re committed Pediatric surgery to providing family-centered care through every interaction, from referrals Plastic surgery and financial assistance, through treatment and the journey home. Transplants
Visit luriechildrens.org/international or call +13122274550 to learn more or refer a patient An upstart on the global stage. A consistent leader in the U.S. We know children deserve the best possible care, in a safe and welcoming environment. Here in Columbus, Ohio, we have it all: world-class cultural attractions, cuisine and entertainment and — most importantly — pediatric specialty care that makes us a leading destination for patients from around the world. Our innovative research and dedicated health care team develop internationally recognized programs. From hosting a worldwide clinical trial consortium for childhood neuroblastoma to renowned gene therapy research aimed at making neuromuscular disorders a thing of the past, we aim to provide the highest level of expertise and care for our patients. Reach out to our Global Patient Services team to learn more about our unique combination of a welcoming city and remarkable care. Learn more, refer a patient or plan a trip:
NationwideChildrens.org/Global-Patient-Services AMERICA’S SECOND [email protected] LARGEST CHILDREN’S +1 614 362 9127 HOSPITAL Nationwide Children’s Hospital, Columbus, Ohio - USA * Based on CHA survey of utilization and financial indicators
W57019 NORTHWESTERN MEDICINE World-Class Health Care. World-Class Destination.
Anchored by Northwestern Memorial Hospital, the No. 1 hospital in Chicago and Illinois for seven straight years, Northwestern Medicine is proud to be Chicago’s premier academic medical system. Learn more about the Northwestern Medicine International Health Program at internationalhealth.nm.org.
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