PCOA AR 2016-17.Indd
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Aging well FOR 50 YEARS ANNUAL REPORT 2016-17 Dear Friends and Supporters, Thank you for joining Pima Council on Aging in service of nearly 20,000 people in our community this past year. With your faithful and dedicated support, we had one of our most successful years yet, while celebrating 50 years of service to older adults and those who love and care for them. hands built our organization and touched to work alongside you to make our For ve decades, PCOA has led the way so many thousands of lives. community a better place for people of for older people and those with physical all ages. disabilities in Pima County to receive the With your help, we envision the next In gratitude, support they need to live independently 50 years of service for Pima Council and with dignity. The rst 50 years of on Aging to be as inclusive, innovative, our organizational history saw the integrated, and needed as ever. We will Carol Swango trailblazers and innovative thinking that continue to be a passionate advocate of Chair developed PCOA’s programs and services aging well in southern Arizona. to be some of the most sought after in the Thanks to your commitment, service, and community. We honor those whose support, we have been able to provide older adults and their families in Pima W. Mark Clark County with life-changing programs and President & CEO services. We look forward to continuing Marian Lupu, Founding Executive Director In 1965, the Older Americans Act Marian’s leadership and ability to get was signed into law to provide services things done was recognized throughout and support to a growing number of her 40 years as PCOA’s founding low-income older people in the US. Executive Director. Older adults residing In 1967, Pima Council on Aging was in Pima County today can still realize the established to address those same issues, bene ts of Marian’s foresight, tenacity, and Marian Lupu was hired as our rst and her collaborative, innovate approach Executive Director. Under Marian’s to building not only an agency, but a Spitz Photo by Tom leadership, PCOA created some of the system of community services. Marian nation’s rst roadmaps for innovative stepped down as Executive Director in and assists nearly 20,000 older adults partnerships and delivery systems for 2007 at the age of 82. and those who care for them each year case management and home and through the services she worked so Under Marian’s guidance, Pima Council on community- based services. Marian tirelessly to establish. Aging grew to become an organization tirelessly sought additional funding, that is deeply ingrained in our community developed programs and services, and Pima County’s communities remain gave voice to the needs of older adults. indebted to Marian for the immeasurable impact her insight, leadership and She could often be found with other boundless energy have made in the community leaders from every sector, lives of older people and their families. reminding philanthropists that their parents and grandparents deserved to In loving memory of live with dignity and respect, to bene t Marian Lupu, with gratitude from assistance at home, and access to high-quality services, every day. 1925-2016 in loving memory 1 2 mealsMEALS PROGRAMS 266,964 meals served through Pima Meals on Wheels and at community lunch sites OPAL The last 10 years have been diffi cult for Opal. She fi rst was diagnosed with cancer, then cardiovascular disease, and then suffered a major fall, which severely limits her mobility. After her fall, she struggled to move around her apartment, and it became nearly impossible for her to cook for herself. Opal called Pima Council on Aging for help and was enrolled in the Pima Meals on Wheels program. Now fi ve meals are delivered to Opal’s door each week, she is receiving other supportive services, and she is able to remain independently in her home. Opal is grateful for the help she receives and the companionship of her dog, Mitzi. She says, “I have no complaints. I am alive and here with Mitzi. I receive fi ve nutritious meals a week and help in my recovery. I have a beautiful little apartment. I can’t complain.” 3 KAREN Karen needed help for her mother, who had suffered a stroke. She had made a promise to her mom that she would never put her in a nursing home. She was able to fulfi ll that promise thanks to Pima Council on Aging and the support of our community. Karen would not have been able to provide found-the-clock care her mom needed without the breaks she was afforded through PCOA’s caregiver respite services. She was able to have a few hours, a couple of times a week, to take care of her own health and errands. Karen says, “taking care of a dying parent is incredibly hard...and you were there. PCOA is an absolutely wonderful organization...a lifesaver.” caregiverFAMILY CAREGIVER SERVICES 1,912 people received caregiver support services 4 5 6 in-homeIN-HOME SERVICES 169,605 hours of in-home services provided ROBIN Robin needed help after her husband passed away from Alzheimer’s. Shortly after, she suffered a stroke, followed by a heart attack. She could no longer care for her home or her personal needs alone, and had no one to help her. She turned to Pima Council on Aging, and now receives help with housekeeping services, laundry, bathing and dressing. Several times when Robin needed a repair made to her home, PCOA’s home repair program was able to assist. Our Pima Meals on Wheels program makes sure she has enough nutritious food to eat, delivered right to her home. The in-home services Robin receives help to keep her safe and living independently in her own home. 7 Community Partners PCOA’s work would Accent Care at Home, Inc. Lutheran Social Services of the Aires, Inc. Southwest not be possible without Arcadia Health Care Services, Inc. My House Senior Living the partnership of these Arizona Children’s Association/KARE Patient Care Advocates Family Center Phillips Lifeline Systems, Inc. dedicated organizations Aventas Pima County Health Department Catholic Social Services ResCare Home Care that help us carry out City of Tucson Soreo In-Home Support Services services and make an Community Home Repair Projects Southern Arizona Family Services of Arizona Southern Arizona Legal Aid impact in our community. La Posada at Park Center, Casa Tucson Urban League Community Center United Cerebral Palsy of Southern Arizona 8 Major Funders Core support for many of PCOA’s State of Arizona through Arizona Arizona Long Term Care System (ALTCS) programs and services is provided Department of Economic Security, through Mercy Care and United Division of Aging & Adult Services by government, corporate and Health Care Center for Medicare and Medicaid National Council on Aging institutional partners. Services through Arizona Department University of Arizona Center on Aging of Economic Security, Division of Aging Federal Older Americans Act through and Adult Services (GWEP) Arizona Department of Economic City of Tucson Arizona Living Well Security, Division of Aging and Pima County Cenpatico Adult Services United Way of Tucson and Southern Oasis Federal Social Service Block Grant Arizona through Arizona Department of Care 1st Pima Association of Governments, Regional Economic Security, Division of Aging Transit Authority and Adult Services 9 Financial Overview 2016-2017 Home & Community Nutrition Meal Sites & Home Homecare Services Based Services PimaCare at Home Older Americans Act Delivered Meals $1.8 Million $2.7 Million $2.0 Million Case Management PROGRAM Family EXPENSES Caregivers $0.8 Million $10 Million $0.5 Million Home Repairs & Advocacy & Adaptation Community Other Programs Education $0.3 Million $1.6 Million $0.3 Million ANNUAL Total Revenues 8% EXPENSES $ 12,542,861 4% Program $10,050,000 Total Expenses 88% Administrative $ 11,419,541 $925,000 Fundraising $443,000 Read the full annual audited nancial statements at www.pcoa.org. 10 11 medicareMEDICARE PROGRAM 3,748 individuals received Medicare counseling BRENDA Brenda came to Pima Council on Aging for help with her Part D Medicare coverage. For years, Brenda had been paying around $2,000 annually for a Part D prescription drug plan. Due to changes in her benefi ts, her Part D premiums spiked to about $10,000 annually. She was panicked about how she was going to afford her prescription coverage. Medicare Program staff and dedicated volunteers helped her obtain a Part D plan that worked with her budget, saving her nearly $8,000 a year in Medicare premiums and Part D co-payments. Brenda will continue to be able to afford the prescriptions she needs for a healthy life. 12 ROBERTO Roberto was transformed after six months of attending our Enhance Fitness classes. Roberto had suffered a stroke that severely limited his ability to see, walk and communicate. He enrolled in an Enhance Fitness class held three times each week by PCOA near his home. During the classes he participated in low-to-moderate seated and standing exercises proven to increase strength, boost activity levels and elevate mood. Now, Roberto says he is more alert and more coordinated then even before his stroke. healthyHEALTHY LIVING PROGRAMS 982 participants livingin our Healthy Living programs 13 14 Our Caring $2,500 - $4,999 L.E.S. Is More Charitable Fund held Robert Johnson Allied MedCore Services, Inc. at the Community Foundation for Richard and Sandy Kolasa Blue Cross Blue Shield of Arizona Southern Arizona Gloria G. Krier Community Advantage Law Offi ce of Kay Richter Lorraine Maria Hamilton Endowment Dr.