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Welcome to Queen Mary’s Hospital Sidcup

qmh.oxleas.nhs.uk Welcome to Queen Mary’s Hospital (QMH) Partners

We’re delighted to be working with our partners Dartford and Gravesham NHS Trust Lewisham and Greenwich NHS Trust provides a range of hospital-based services provides hospital and community-based at Queen Mary’s Hospital, leading a new services and innovative approach to delivering healthcare, Guy’s and St Thomas’ NHS Foundation Trust provides a wide range of general and Hurley Group Urgent Care Centre (UCC), ensuring local people access the very best NHS specialist hospital and community health which is open 24 hours-a-day services possible. services to patients living in Southwark, Oxleas NHS Foundation Trust owns and Lambeth, south east London and further manages the hospital and also provides We’re investing £30m into developing facilities afield community health, mental health and services at the hospital, bringing social care King’s College Hospital NHS and learning disability services on site and health services together. Foundation Trust provides local services in NHS Bexley Clinical Commissioning Group south east London from a number of hospital represents local GP commissioners sites. Specialist services are also available to patients across a wider catchment area London Borough of Bexley provides a wide range of services including social care Andy Trotter, Chair of Oxleas NHS FT

1 2 Site map Site to avoid steep hill steep avoid to entrance main B Block to route access Wheelchair exterior wheelchair users for suitable services, all to Access entrance Building

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➜ Orpington B14 R11 286

269 229 229 Sidcup 160 Bus Bus Stops and Routes Bexleyheath Bexleyheath Greenwich Catford

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➜ ➜ ➜ Mobile Diagnostic Units Diagnostic Mobile MeDiNova and Bexley Health 13) Car Park (via Unit Daycase Newlands 13) Car Park (via Endoscopy 11 Car Park (via Acorns 13) and -11, Car Parks (nearest 13 14)F Block and Woodlands Inpatient Mental Unit Health -13 14) and Car Parks (nearest E Block Ultrasound and X-Ray, Mammography Pre Admission Clinic Therapies/MSK Shop Coffee Friends’ Hospital Pharmacy Phlebotomy (Blood Tests) Dental and Maxillofacial Diabetes Centre Centre Care Urgent Main Outpatients 2 - 1and CarNearest Parks 9to 4 Junctions line Blue A Block

(selected times only) times (selected (via Car Park 14) Car Park (via Snackbox Café Education Centre Disabilities Learning Adult Eye Clinic Midwifery Community Cardiology View Meadow Mottingham Hill Avery -3 Park Car Nearest 1to 3 Junctions line Blue B Block

3 Guy’s Cancer at QMH

Guy’s and St Thomas’ state- The centre will include Macmillan Cancer Support of-the-art Cancer Centre will two new linear accelerator and Dimbleby Cancer Care provide 16,000 radiotherapy machines for radiotherapy will also have a presence in and 4,600 chemotherapy treatment, as well as the centre, with a £200,000 treatments a year, allowing chemotherapy treatment Dimbleby Macmillan Support patients to receive treatment facilities. Centre for cancer patients close to home rather than and their families. having to make the trip to central London.

4 5 B Block

Work has started on the The ground floor includes: The first floor includes: We will be replacing windows New signage has been Eye Department £22.9m redevelopment of New entrance lobbies, Cardiology to improve appearance developed with the help (Ophthalmology) the ground and first floors reception area and and enhance the thermal of patient groups to ensure Eye Casualty of the main building to Outpatients efficiency of the building. our services are easy to find. waiting space Dental provide modern and Women’s Services New heating and LED Future developments include well-designed clinical Pharmacy Therapies lighting will improve the the second and third floors Diabetic accommodation and bring Urgent Care Centre (UCC) environment and reduce of the main building. Which Education Centre outpatient services together. Audiology Blood tests our energy bills. include: Outpatients area for adults with learning disabilities

6 7 Acorns

The new Children’s The Children’s Development The new building includes Paediatrics We held workshops with Development Centre, Centre design ensures that the following services: Physiotherapy children who use the services known as Acorns, is open. good quality, integrated Audiology (hearing) and clinicians to develop The new facilities provide family services are easily Portage team (early a theme. The workshop modern, well-designed accessible and welcoming CAMHS (Child and intervention service) encouraged the children to accommodation and bring to all. Adolescent Mental Health Sensory room find ways of including nature together children’s services Services) in the design of the building. Speech and Language from across Bexley. Children’s Community Therapy Nursing Community Paediatrics Dietetics (diet and nutrition) Occupational Therapy

8 9 Kidney Treatment Centre

Guy’s and St Thomas’ It will also have consultation new purpose-built Kidney rooms for outpatient Treatment Centre is due to appointments. Patients open in 2017. It will replace currently have to travel into a smaller kidney dialysis central London for these unit currently on the Queen appointments. Mary’s Hospital site. The centre will include 20 kidney dialysis stations – compared with 12 stations in the current unit – which means that more patients will be able to receive treatment close to home. 10 11 Urgent Care Centre Queen Mary’s in numbers

Queen Mary’s Hospital Minor cuts, bites and stings Fractures to shoulders, QMH will continue to be a vital More than 170,000 people are seen has an Urgent Care Centre, Burns and scalds arms, hands, fingers, resource for local people – especially in outpatient clinics. which is open 24 hours-a- legs and ribs for those in Bexley and in neighbouring day, 365 days. Patients are Dislocated fingers, thumbs Following outpatient clinic Minor eye injuries boroughs. likely to use the Urgent Care and toes appointments, around 12,000 people Centre when their doctor’s Minor chest, neck and back Minor head injuries with The Urgent Care Centre and GP have a day-case procedure, while surgery is closed and they injuries or pain no loss of consciousness out-of-hours service treat 40,000 around 2,000 have surgery and need have an urgent but not life and not related to alcohol Foreign objects in wounds patients each year. to stay in hospital. threatening minor illness or or other parts of the body Minor ailments injury. Typically, this could Around 8,000 children are treated Around 9,000 people receive Minor allergic reactions include conditions such as: Injuries, sprains and strains at the children’s medical assessment rehabilitation or intermediate care. Infections, including Emergency contraception, (PAU) service. wounds simple women’s health problems, chlamydia testing and C-card 12 13 Contact information Patient Advice and Queen Mary’s Hospital Liaison Service (PALS) Frognal Avenue Phone us on: Sidcup 020 8308 5449 Kent DA14 6LT Email us at: [email protected] Telephone 020 8302 2678 Opening times: Monday to Friday 9am - 4pm When we are not available to take your call, there is an answer machine. If you leave a message, we will aim to call you back within one working day.

qmh.oxleas.nhs.uk