The CCHN World Summit on Frontline Humanitarian Negotiation 2021 and 5Th Annual Assembly of the CCHN Community of Practice

The CCHN World Summit on Frontline Humanitarian Negotiation 2021 and 5th Annual Assembly of the CCHN Community of Practice

Broadcast from Caux, Switzerland 28 June – 3 July 2021

Organized by : In partnership with : With the support of :

The Centre of Competence on Humanitarian Negotiation Executive Summary PART 1

The World Summit on Frontline Humanitarian Centre developed a hybrid event model - with a A unique, world-class conference Negotiation, organized in the summer of 2021 limited number of participants meeting in person by the Centre of Competence on Humanitarian and many more joining virtually – which yielded an around frontline negotiations Negotiations (CCHN), was one of the largest incredibly inclusive and innovative experience. The virtual gatherings of humanitarian professionals Summit brought together frontline negotiators, to take place in humanitarian policymakers, scholars, donor and COVID-19 pandemic government representatives from a plurality of “The road of access times. Drawing from geographical regions, backgrounds and fields; leads to the Palace of the experiences of the number and diversity of virtual participants, the CCHN staff, its connecting from 125 countries, increased wisdom.” – William Blake, community members dramatically compared to CCHN assemblies in as paraphrased by a and many more previous years. Summit participant frontline negotiators, the Summit was The 2021 World Summit took place at a particular designed to provide an time in the history of the CCHN, following the end of open and safe space for practitioners to exchange the Centre's five-year incubation period and just at on current themes related to humanitarian the beginning of an institutional transition process negotiation, find practical solutions to complex from a pilot project to a long-term initiative. In this problems, engage with peers and other professional framework, the Summit became an opportunity networks and learn new techniques to negotiate to gather input from a large network focused on successfully on the frontlines. promoting a collaborative culture in the conduct of frontline humanitarian negotiation, open Over six days, the Summit gathered more than 1,400 and critical discussions, and connections across practitioners from across the globe sharing the same domains. It also symbolized two other transitions belief: that the remedy for complex humanitarian – from a Western-centric normative paradigm to a challenges can be found in the diversity of practices more field practice-oriented experience, and from and the ability to learn from each other, rather than face-to-face gatherings to an increasingly extensive the promotion of singular policy models and common use of digital technologies in the creation of virtual principles. Participants joined not as representatives meeting spaces. of humanitarian agencies or organizations but in their own capacity as field practitioners seeking to explore new possibilities, compare notes, promote diversity "In view of the operational challenges we and celebrate their differences as a face on migration, the response to the source of value. pandemic or the growing environmental After the cancellation of the hazards, it is no longer 'if' but 'how' CCHN Annual Assembly in 2020 professionals will collaborate across agencies due to the health restrictions and field operations." imposed by the COVID-19 pandemic, the CCHN explored Peter Maurer – President, ICRC different means to ensure a safe gathering could still take place during the following year. The

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 2 3 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 The Summit in numbers

APPLICATIONS TO 2,833 JOIN AS PARTICIPANT 750 ORGANIZATIONS 125 COUNTRIES

ONSITE ONLINE 75 ATTENDEES 1,416 ATTENDEES

Distribution per world 445 241 224 213 210 region

EUROPE AFRICA ASIA MENA AMERICAS

25% of participants were CCHN community members

Grainne O’Hara, Director of International Protection at UNHCR, discusses with MSF's Stephen Cornish and ICRC’s Peter Maurer during the opening day of the Summit.

Negotiating with multiple class conference tackling the most challenging actors in complex and present-day issues related to humanitarian negotiation. Organized in collaboration evolving humanitarian with Initiatives of Change in a hybrid format How participants heard of the Summit environments has become (partially in person, partially through virtual PARTICIPANTS meeting tools), the event immediately drew increasingly challenging. To 8% through the the attention of thousands of humanitarian 4% other respond to crises, humanitarian CCHN website practitioners engaged in frontline negotiations. professionals need to acquire 9% through the By late June, the CCHN had received more USERS JOINED FOR CCHN newsletter robust negotiation skills, than 2,800 applications from a wide range of 1064 OPENING DAY share experiences, and learn practitioners from 125 countries, with diverse expertise and backgrounds, looking forward to from fellow practitioners and connecting and exchanging experiences after a AVERAGE VIRTUAL negotiation experts. long hiatus due to the COVID-19 pandemic. 643 PARTICIPANTS PER DAY In June-July 2021, the Centre of Competence on Humanitarian Negotiation (CCHN) brought together frontline negotiators, USERS MET THROUGH 26% through humanitarian policymakers, scholars, donors, 209 THE ONLINE social media and government representatives for a world- NETWORKING PLATFORM 53% through their respective organizations

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 4 5 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 1.1 An innovative and inclusive hybrid event format "I'm really impressed that there are over 2,000 participants registered. In this period of The World Summit 2021 was a first private meetings, a virtual exhibition, and some COVID-19 pandemic, it's probably the largest in the history of CCHN's annual entertaining features such as a virtual photo booth humanitarian gathering this year." and a photo gallery. To ensure all participants felt gatherings for several reasons, at ease with the platform, the CCHN staff provided Gilles Carbonnier, Vice-President – ICRC and particularly for its innovative day-long technical support through a "Welcome hybrid format. While some of the Room": a virtual meeting space where users could participants gathered in Caux, a ask for directions and be guided towards their online session of choice. mountain village above the shores of Lake Geneva in Switzerland, The Summit's interactive platform also hosted hundreds of humanitarian a live-streaming channel broadcasting some of the opening day sessions as well as a variety of "The pandemic may have kept us apart, but practitioners and experts came video content being filmed in Caux. By joining the we have never been so together through our together virtually from their own channel via a YouTube link at any point during the digital platform." locations across the globe. day, online users could listen to interviews with speakers, contributors or community members Claude Bruderlein, Director – CCHN During the COVID-19 pandemic in 2020-2021, present at the Summit, watch video highlights the CCHN adapted its services and day-to-day from each day of gatherings, or even take a virtual functioning to the changing situation. This meant guided tour of the event venue. bringing most of its events and workshops online, experimenting with interactive platforms The broadcasting schedule also allowed for some and rethinking the way learning sessions were more lighthearted and playful moments aimed at delivered. This expertise proved extremely helpful enhancing the convivial community spirit through for the conception and planning of the World its "Vox Pop" content: community members, Summit as a hybrid event – bringing together CCHN staff and contributors spending their breaks some of the partners, contributors and community in the Palace's common areas were invited to members in person in a Swiss venue while take part in informal, impromptu interviews broadcasting the event online to allow for a much that featured humorous questions and games. larger group of participants. Practitioners connecting from afar particularly enjoyed the live-streaming channel and its To allow for effective and interactive participation, content as a way to immerse themselves in the all the World Summit sessions were broadcast event atmosphere, feel closer to other attendees on a customized digital platform that also in Caux and learn more about humanitarian provided opportunities for online networking, negotiations in an engaging way.

Re-watch the World "It just feels great when you see the sun on your screen Summit live-streaming and the stars on your window." program at this link: Fikri Pido, CCHN community member bit.ly/WS21-livestreaming The Caux Summit was filmed and broadcast live on a special interactive platform. More than 1,000 users joined the opening day sessions online.

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 6 7 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 1.2 The Caux Palace: a symbolic venue in the history of humanitarian negotiation

At the crossroads of several by the Initiatives of Change movement, which has professional networks around facilitated international negotiation and mediation processes in Switzerland since 1946. Initiatives of peace-making, conflict mitigation Change co-hosted the CCHN World Summit during a and mediation, Switzerland has symbolic year, as the movement celebrated its 75th a long history of involvement in anniversary in 2021. humanitarian diplomacy and The significant mandate of Initiatives of Change, international negotiations. The Swiss the Caux Palace setting, and its rich history well 1.3 The CCHN Community COMMUNITY venue chosen to host the CCHN embodied the CCHN's efforts towards bridging 15 MEMBERS IN CAUX World Summit 2021, known as the the space between its five Strategic Partners, of Practice at the facilitating professional networking opportunities, Caux Palace, is no exception. and encouraging the sharing of experience among World Summit COMMUNITY MEMBERS frontline negotiators. 389 JOINING VIRTUALLY Overlooking Lake Geneva above the city of Montreux, With more than 2,000 humanitarian professionals the Caux Palace has been bringing people together across 100 countries, the CCHN Community of Practice and providing a safe space for dialogue and represents the beating heart of CCHN activities. reconciliation for more than 70 years. The stunning Practitioners with at least three years of experience Distribution per world region Belle Époque building served as a shelter for Italian Join Initiative of Change's Hospitality Manager working at the frontlines who have participated and Jewish refugees during the 1940s. It provided Fabian Büecheler as he takes the World in a CCHN Peer Workshop automatically join the the backdrop for several high-level summits Summit participants through a virtual guided community and enjoy a broad range of learning and 96 89 83 throughout the 20th century, including peace talks tour of the Caux Palace: exchange opportunities, on top of becoming part of following World War II and reconciliation efforts bit.ly/Caux-Palace-2021 an invaluable global support network dedicated to MENA EUROPE AFRICA in Burundi, Cambodia, Lebanon, Somaliland and frontline negotiations. A diverse and inclusive group South Africa. The Palace is currently managed of professionals, the members of the Community of 8 Practice are committed to sharing their expertise, 83 30 learning from each other's negotiation experiences and contributing to the development and codification of new frontline negotiation tools in the CCHN Field Manual. ASIA LATIN NORTH The Summit’s venue, known as the Caux Palace, AMERICA AMERICA served as a refugee shelter during the 1940s The CCHN Community meets every year to share and provided the backdrop for peace talks their insights on key challenges and dilemmas of throughout the 20th century. humanitarian negotiations in operational contexts and provide guidance to the overall orientation of the Centre. The 2021 Annual Community Assembly took place in the framework of the World Summit as an additional opportunity to celebrate five years of peer "Each colleague is a success story exchanges and collaboration as well as to enhance the for everyone." members' ability to learn from each other, respect the differences and explore opportunities to create value. Amir Khan Haqmal, As the CCHN looks ahead to its transition towards a CCHN community member permanent entity, the Community of Practice provided a critical contribution in developing a strategic vision for years to come through regional and thematic working group consultations.

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 8 9 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 PART 2 The Summit's rich six-day agenda event included more than 120 different sessions Five days of reflections, tailored to the interests and peer exchanges and learning needs of a wide range of participants. While the majority of these sessions were open to all participants, some Summit activities were reserved for community members or selected senior participants.

• Opening and closing sessions. The Summit was Watch an interview with kicked off by a High-Level Panel and two Roundtables ICRCICRC PresidentPresident PeterPeter Maurer,Maurer, focusing on new frontlines in humanitarian action and filmedfilmed duringduring hishis participationparticipation collaboration in humanitarian negotiations. inin thethe CCHNCCHN WorldWorld Summit:Summit: bit.ly/CCHN-maurer-2021 • Community of Practice activities. Former and new CCHN community members had the opportunity to join a Global Peer Workshop, an Advanced Professional Certificate and Specialized Advanced Session on Vaccination, a Peer Workshop in Spanish, regional working group meetings, self-care sessions and a Passport for Resilience session. "We can quite easily get locked into our own practice • Thematic sessions. Delivered by CCHN staff and partner without questioning it; we organizations with the input of community members, can be slow to learn or the Summit's 66 thematic sessions tackled a wide range of critical topics for frontline practitioners – including adapt new methodologies. hostage and ransom negotiations, negotiations with Being part of a community of non-State armed groups, COVID-19 vaccination peers and exchanging with negotiations, remote negotiation, and much more. others can help us to ensure • Virtual exhibitions. Featuring 33 virtual booths, the that continuous learning is CCHN's exhibition fair allowed contributors and partners part of our individual and to present their work and services, network among organizational lives." each other, and meet online visitors.

Stephen Cornish, General Director • Private sessions. The World Summit allowed for Medecins Sans Frontières Switzerland confidential exchanges among key participants. These included a Donor Forum, a senior managers' meeting on migration in Europe, and an expert roundtable on strategic concerns in kidnap and ransom management.

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 10 11 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 "What I find valuable about our collaboration under the banner of CCHN is that it has • Thin Lei Wein, journalist and Co-Founder - allowed our staff to learn from others The Kytes Tales and to build trust and networks among • Claude Bruderlein, Director - CCHN (discussant) organizations. If we only do things internally, we become a chamber where we only hear our own experience."

Two roundtable discussions on the opening day of the Summit allowed Grainne O'Hara, Director of "We are in a world of converging risks. We should speakers and participants to delve more deeply into the challenges International Protection – UNHCR assume that we are not going to see threats of adopting a collaborative approach in humanitarian negotiation. manifest in isolation anymore; it's impossible for international organizations to tackle this on their own. So - my question is: are you ready?" 2.1 Designing collaborative approaches Thin Lei Win, to global humanitarian challenges journalist, Thin Ink "We should move beyond institutions - yes, I a. The Opening Ceremony b. The High-Level Segment on couldn't agree more. This conference helps us to look into the mirror and then establish a designing collaborative approaches common objective and purpose." Taking place in the majestic Main Hall of the Caux Palace to global humanitarian challenges and streamed live via the event's interactive platform, David Harland, Executive Director – Centre for Humanitarian Dialogue d. Donor Forum the Opening Ceremony and the following sessions set More than 400 participants connected from around the the tone for the many reflections and exchanges to take globe to join the High-Level Segment, a panel discussion The Donor Forum offered a privileged and confidential place during the week. The ceremony was kicked off by a featuring the leaders of major humanitarian agencies space for government representatives to identify welcome word by Stephanie Buri, Co-Director General of and other senior practitioners. The panel explored means to promote collaborative approaches in the initiatives of Change Switzerland, and Claude Bruderlein, the opportunities and constraints of developing a field of humanitarian negotiation, but also to exchange CCHN Director. Bärbel Kofler, the German Federal collaborative culture among humanitarian negotiators perspectives with grassroots humanitarian practitioners. Government Commissioner for Human Rights Policy in the field to address the increasing complexity of c. Roundtables and Humanitarian Assistance, greeted the audience and humanitarian operations and their environment. The Forum included opening and closing remarks by introduced the Summit via videoconference. While online participants moved into Zoom breakout Peter Maurer and Robert Mardini - respectively President High-level panelists: rooms to further reflect on the themes tackled during and Director General of the ICRC - and a roundtable • Peter Maurer, President – International Committee the High-Level Segment, panelists and onsite participants featuring representatives from the governments of of the Red Cross were invited to join two roundtable discussions. Germany, Sweden and Switzerland. The CCHN facilitated • Stephen Cornish, General Director – breakout-room exchanges with senior members of the "We should stop thinking in Medecins Sans Frontières Switzerland Roundtable 1: 'On the making of collaborative CCHN Community of Practice from challenging contexts, humanitarian silos, and we should • David Harland, Executive Director – humanitarian negotiations' including Afghanistan, South Sudan, Syria, and Yemen. Centre for Humanitarian Dialogue • Barbara Bulc, CEO and Founder - Global Development not reinvent the fire in every context. • David Kaatrud, Director of Programme – • Mille Bojer, Director - Reos Partners Geneva Learning from different contexts World Food Programme • Étienne and Beverly Wenger-Trayner, Community • Jürg Lauber, Permanent Representative – of Practice experts and strategic consultants helps humanitarian organizations "Switzerland has supported the CCHN since Swiss Mission to the United Nations • Joëlle Germanier, Head of Operations - CCHN to work more efficiently, effectively, its inception in 2016 as an important asset • Dr Asha Mohammed, Secretary-General – (discussant) to International Geneva and an exchange and ultimately to save lives." Kenyan Red Cross platform that is very valuable for all the • Grainne O'Hara, Director of International Protection – Roundtable 2: 'On the new frontlines of Bärbel Kofler, Commissioner for professionals involved." UNHCR humanitarian action' Human Rights Policy and • Parvathy Ramaswami, Deputy Country Director • Gilles Carbonnier, Vice-President - ICRC Jürg Lauber, Permanent Representative Humanitarian Assistance – for Programme and Operations – • Michael Neuman, Director of Studies - Médecins – Swiss Mission to the United Nations Germany Federal Government World Food Programme Afghanistan Sans Frontières CRASH • Rainer Gude, Executive Coordinator – • Veronica Pedrosa, freelance journalist Geneva Peacebuilding Platform (moderator)

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 12 13 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 2.2 Strengthening the consultants shared tools to increase control over stress, work sustainably in high-pressure negotiation contexts, and capabilities of frontline "Collaboration for us is shared prevent burnout or Post-Traumatic Stress Disorder. professionals. Hands- values, networking of like-minded individuals and partners, shared on professional and knowledge and best practices. e. Self-care sessions collaborative workshops The CCHN has really helped with all this." Self-care consultants Vincent Hurner and Damaris Van a. Global Peer Workshop on Woerden ensured World Summit participants started Humanitarian Negotiation David Kaatrud, Director of Programme each day in their best shape with a half-hour breathing – World Food Programme and relaxation session, broadcast every morning from the For some humanitarian professionals, the World Summit colorful garden yurt. Onsite attendees had the opportunity also became an opportunity to join the CCHN Community to gather in the garden in the afternoons to stretch and of Practice. A virtual English-language Peer Workshop relax after a long day of exchanges. was held over five days with 41 practitioners from Africa, Asia, Europe and the Middle East. The highly interactive workshop included eight small-group discussions in breakout rooms, conversations facilitated by 11 CCHN c. Specialized Advanced Session community members and a self-care session, during which participants shared techniques to manage stress, become on vaccination in conflict settings "In the Passport for Resilience more resilient and overcome traumatic experiences. […] there were breathing and Designed for community members who have already stress management activities, To accommodate participants from different contexts and completed an APC, the CCHN's Specialized Advanced time zones, an additional five-day Peer Workshop was Sessions are an opportunity to engage with advanced which were very, very helpful. held in the afternoons for Spanish-language participants negotiation tools and methods while looking at specific In the longer term, I have a […] from Latin America and the Caribbean. 27 practitioners thematic areas of interest or geographic contexts. This mentorship relationship with a completed the workshop. two-day session led by Claude Bruderlein and Brett Davis focused on negotiating access for vaccination in mentor who is also helping me conflict settings. It featured 32 participants who discussed in this work-life balance and Resilience expert Vincent Hurner leads a self-care means to assess and build trust, prioritize, and manage other professional matters. So, session in the garden yurt, sharing tips to better misinformation. They also learned more about the [both programs] were really very manage stress and prevent burnout. Access Barometer, a newly created tool to make policy "I think the focus on building recommendations based on the qualitative data collected. helpful for me." individual skills, given the context in which all of us work, is a very Fetnat Nakrour, CCHN community member b. Advanced Professional Certificate d. Passport for Resilience critical area that the CCHN is really investing in." Advanced Professional Certificates (APC) are three-day Humanitarian negotiators operate in highly demanding sessions aimed at professional learning and exchanging and high-risk contexts. To help them prevent and mitigate Parvathy Ramaswami, Deputy Country around complex operational and policy challenges. Led by pressure and better manage the impact of traumatic stress, Director for Programme and Operations CCHN's Claude Bruderlein and Brett Davis, the World Summit the World Summit provided them with the opportunity – World Food Programme Afghanistan APC saw the participation of 59 practitioners from different to attend a five-day Passport for Resilience session, led world regions who were encouraged to reflect critically on by the CCHN in collaboration with resilience experts their experiences and familiarize themselves with advanced Vincent Hurner and Damaris Van Woerden. The session negotiations tools such as the Cynefin Framework. took place in the peaceful setting of a yurt installed in the Caux Palace gardens, which remained open to all onsite participants' self-care needs throughout the week. The

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 14 15 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 2.3 Enhancing exchanges around today's key 2.4 The Annual Assembly of frontline negotiation themes and actors the CCHN Community.

a. Thematic sessions b. Virtual exhibition Celebrating five years of peer exchanges World Summit participants could choose from a rich The World Summit 2021 took place during a historical catalogue of 66 virtual thematic discussions over six time when the organization of exhibitions and and support days. Open to all participants, the sessions tackled networking events was strongly hindered by the some of the most critical challenges currently faced COVID-19 pandemic. To encourage practitioners to meet The fifth Annual Assembly of the CCHN by frontline practitioners, including negotiating with and learn from organizations in the humanitarian domain Community of Practice opened on the armed groups, COVID-19 vaccination negotiations, even in these critical times, the Summit's digital platform remote mediation and negotiation, kidnap, ransom allowed for the creation of virtual 'booths' (under second day of the Summit, 29 June. and extortion, and the role of religious leaders in the guise of Zoom meeting rooms) as well as a chat More than 70 community members peaceful coexistence. platform that replicated real-life meeting spaces at the connected online, joined by the 50 Caux Palace. During the Summit week, 500 participants onsite participants, to reflect on the Delivered by contributing organizations and CCHN connected to the online networking platform to interact specialists, the online sessions lasted 45 or 90 with humanitarian organizations, professional networks, many experiences shared over the minutes. All featured the support of a 'tech host' - a negotiation agencies, universities, research and training past year. CCHN staff member in charge of ensuring a smooth centers, and many more exhibition partners. Virtual rollout over Zoom. exhibitors also had the opportunity to network and Étienne and Beverly Wenger-Trayner, strategic consultants interact with each other. with long-standing expertise in communities of practice, Some of the sessions, open to community members opened the Assembly by sharing the results of a series of only, were developed by CCHN specialists in close interviews held with members of the CCHN Community. consultations with the CCHN Community of Practice The CCHN Community, they explained, presents all three as part of the Community Assembly activities. They stages of a mature community of practice: members are "I see the CCHN as a virtual family of touched on the influence of third parties in negotiations active players in driving and shaping the community; a core negotiators, where we share experiences with Non-State Armed Groups, mandates, diversity and group of members take the initiative and demonstrate related to the challenges on negotiating for legitimacy and negotiations with criminal gangs. leadership; and the community serves a double purpose, access with different actors and how to get the helping its members other improve in their practice while best possible outcome." also strengthening their collective voice. The consultants also highlighted how much practitioners value peer exchanges and Apostolos Veizis, CCHN Community member the possibility to share experiences or ask advice from others. Topics tackled during the 66 World Summit thematic sessions Assembly participants were later allocated into breakout rooms to reflect on and discuss two sets of issues: • Covid-19 vaccination negotiation collaborating with peers in day-to-day aspects of • Access negotiations humanitarian negotiation and the role of the CCHN in • Remote negotiation and mediation influencing collaboration in the wider humanitarian sector. "Something that jumps out at me is how sleek, • Kidnap and ransom negotiations The input from these reflections nurtured a broader impressive and inspiring the organizing team • Stories from the frontline and case studies discussion on the future of the Community of Practice. is. We've seen some of the best support for a • Environmental negotiations Community of practice that we've ever seen." • Negotiating with armed groups The closing ceremony of the Community Assembly and • Live simulations the World Summit took place on Saturday, 3 July and Beverly Wenger-Trayner, was live-streamed from the Main Hall of the Caux Palace. Community of Practice expert and consultant Find a complete list of thematic sessions in After sharing the highlights of the week, reflecting on the the annex. many experiences lived, and thanking everyone for their great contributions, Claude Bruderlein invited participants to join once again for the World Summit 2022.

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 16 17 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 PART 3 a. The World Summit 2021 agenda

14.00 – 15.30 HOSTAGE AND 14.00 – 15.30 NEGOTIATING FOR Annex Monday, 28 June CRISIS NEGOTIATIONS – A PROTECTION OUTCOMES: PANEL 09.00 – 09.30 OPENING TRAINING AND OPERATIONAL ON EXPERIENCES NEGOTIATING CEREMONY SUPPORT COLLABORATION WITH INTERLOCUTORS FOR BETWEEN CCHN AND ADN PROTECTION OUTCOMES 09.30 – 10.30 HIGH-LEVEL PANEL 14.00 – 14.45 COLLABORATIVE THE IMPACT OF NON-LOCAL ON DESIGNING COLLABORATIVE ACTORS IN LOCAL NEGOTIATIONS APPROACHES TO GLOBAL DILEMMAS HUMANITARIAN CHALLENGES A BEHAVIORAL ANALYSIS OF THE INFLUENCE OF THIRD PARTIES HUMANITARIAN NEGOTIATIONS WITH NON-STATE ARMED GROUPS 11.00 – 12.30 ROUNDTABLE 1: COLLABORATIVE HUMANITARIAN 14.45 – 15.30 THE LOST ART OF 14.45 – 15.30 THE ROLE NEGOTIATIONS ACCESS NEGOTIATION OF RELIGIOUS LEADERS IN PROMOTING PEACEFUL ROUNDTABLE 2: NEW FRONTLINES WHAT ARE THE QUALITIES OF A COEXISTENCE OF HUMANITARIAN ACTION – SUCCESSFUL NEGOTIATOR IN ASIA? ON THE NEW FRONTLINES OF HHI EXECUTIVE NEGOTIATION HUMANITARIAN ACTION 16.00 – 16.45 STRATEGIC PROJECT – ADVANCED STRATEGIES DIALOGUES IN PEACE PROCESSES FOR HUMANITARIAN LEADERS 14.00 – 16.30 DONOR FORUM 16.00 – 17.30 CCHN ACCESS 16.00 – 16.45 NEGOTIATING 18.00 – 20.00 TALLER DE BAROMETER TOOL PRESENTATION UNDER THE PRESSURE OF NEGOCIACIÓN HUMANITARIA EN INDIGENOUS POPULATIONS' LÍNEA | DÍA 1 16.00 – 18.00 EXPERT SPECIAL CHARACTERISTICS ROUNDTABLE: STRATEGIC CONCERNS IN K&R MANAGEMENT 16.00 – 17.30 COMMUNITY WORKING GROUPS Tuesday, 29 June 16.45 – 17.30 NEGOTIATING UNDER THE PRESSURE OF 16.45 – 17.30 AMERICA LATINA: 07.30 – 08.00 SELF-CARE SESSION INDIGENOUS POPULATIONS' PROTRACTED HUMANITARIAN | DAY 1 SPECIAL CHARACTERISTICS CRISIS AND THE NEED FOR THE LINK ACADEMICS- TRAINERS AND 07.30 – 11.00 ADVANCED 18.00 – 20.00 TALLER DE PRACTITIONERS PROFESSIONAL CERTIFICATE | DAY 1 NEGOCIACIÓN HUMANITARIA EN LÍNEA | DÍA 2 18.00 – 20.00 TALLER DE 08.30 – 11.00 ONLINE PEER NEGOCIACIÓN HUMANITARIA EN WORKSHOP ON HUMANITARIAN LÍNEA | DÍA 3 NEGOTIATION | DAY 1 PASSPORT FOR RESILIENCE | DAY 1 Wednesday, 30 June 12.00 – 13.30 VIRTUAL EXHIBITION 07.30 – 08.00 SELF-CARE SESSION Thursday, 1 July HALL | DAY 2 06.00 – 08.00 SIMULATION - OPENING OF THE COMMUNITY 07.30 – 11.00 ADVANCED NEGOTIATING HUMANITARIAN ASSEMBLY PROFESSIONAL CERTIFICATE | DAY 2 ACCESS IN DISASTER SETTINGS OF ASIA 14.00 – 15.30 CCHN WORLD 08.30 – 11.00 PASSPORT FOR 07.30 – 08.00 SELF-CARE SESSION SUMMIT ROUNDTABLE – RESILIENCE | DAY 2 | DAY 3 NEGOTIATING ACCESS TO COVID-19 VACCINATION IN ONLINE PEER WORKSHOP ON 07.30 – 11.00 ADVANCED CONFLICT SETTINGS HUMANITARIAN NEGOTIATION | PROFESSIONAL CERTIFICATE | DAY 3 DAY 2 HOW TO NEGOTIATE WITH ARMED 08.30 – 11.00 PASSPORT FOR GROUPS? 12.00 – 13.30 COMMUNITY RESILIENCE | DAY 3 WORKING GROUPS 14.00 – 17.30 HUMANITARIAN ONLINE PEER WORKSHOP ON SENIOR MANAGERS MEETING ON VIRTUAL EXHIBITION HALL HUMANITARIAN NEGOTIATION | MIGRATION IN EUROPE 14.00 – 14.45 ASSESSING DAY 3 ENVIRONMENTAL HAZARDS ON THE FRONTLINES

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 18 19 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 12.00 – 12.45 HOW CAN YOU 16.00 – 17.30 VIRTUAL 16.00 – 17.30 REGIONAL b. Alphabetical list of participating contributors and exhibitors CONTRIBUTE TO FORTHCOMING EXHIBITION HALL CONSULTATION EDITIONS? 18.00 – 20.00 TALLER DE NEGOTIATION, ALTERNATIVE PHYSICIAN-PATIENT NEGOCIACIÓN HUMANITARIA EN CONFLICT RESOLUTION AND INTERACTIONS AS NEGOTIATIONS LÍNEA | DÍA 4 DIALOGUE FOR HUMANITARIAN ACCESS IN ARMED CONFLICT Agence Des Négociateurs (ADN Group) 12.00 – 13.30 VOICES FROM AND POST-CONFLICT CONTEXTS LESVOS – MERCY CORPS EXPERIENCES IN Anthropos Deep Security NEGOTIATION, COORDINATION Friday, 2 July COLOMBIA AND GUATEMALA. AND LEADERSHIP IN TIMES OF SELF-CARE SESSION | GLOBAL Centre for Experiential Negotiation and Applied Diplomacy (CENAD) CRISIS 07.30 – 08.00 SELF-CARE SESSION | DAY 4 PEER WORKSHOP COMMUNITY ACCEPTANCE- Centre for Humanitarian Dialogue (HD) BASED ACCESS STRATEGIES – 07.30 – 11.00 SPECIALIZED 16.00 – 16.45 MEDIATION IN NEGOTIATING WITH COMMUNITIES: ADVANCED SESSION | FRENCH MIGRANT CAMPS Chr Michelsen Institute / Norwegian Center for Humanitarian Studies (NCHS) STRENGTHS, CHALLENGES AND NEGOTIATING ACCESS FOR 18.00 – 20.00 TALLER DE GREY AREAS OF ACCEPTANCE-BASED COVID-19 VACCINATION IN NEGOCIACIÓN HUMANITARIA EN ACCESS STRATEGIES CONFLICT SETTINGS | DAY 1 LÍNEA | DÍA 5 Clingendael 12.45 – 13.30 NEGOTIATIONS AS A 08.30 – 11.00 ONLINE PEER MEANS OF BUILDING TRUST – THE WORKSHOP ON HUMANITARIAN Fraternity – International Humanitarian Missions (FIHM) EXAMPLE OF IHL INSTRUMENTS NEGOTIATION | DAY 4 Saturday, 3 July COPE AND BUILD – THE LINK PASSPORT FOR RESILIENCE | DAY 4 Geneva Call BETWEEN PEACEBUILDING AND 07.30 – 08.00 SELF-CARE SESSION HUMANITARIAN ACTION IN 12.00 – 13.30 REGIONAL GROUP | DAY 5 Geneva Centre of Humanitarian Studies COMPLEX EMERGENCIES: THE VOICE MEETINGS 07.30 - 11.00 SPECIALIZED FROM COMMUNITIES 14.00 – 17.30 SIMULATION: ADVANCED SESSION | Geneva Peacebuilding Platform LESSONS FROM THE USE OF NEGOTIATING ACCESS TO NEGOTIATING ACCESS FOR ONLINE AND DIGITAL PLATFORMS COVID-19 VACCINATION IN COVID-19 VACCINATION IN Graduate Institute of International and Development Studies (IHEID) FOR MEDIATION CONFLICT SETTINGS CONFLICT SETTINGS | DAY 2 14.00 – 15.30 HUMANITARIAN 14.00 – 14.45 LOCALIZED 08.30 – 11.00 PASSPORT FOR Harvard Humanitarian Initiative (HHI) NEGOTIATION IN THE CONTEXT VIOLENCE, COMMUNITY RESILIENCE | DAY 5 OF MIXED MOVEMENTS – THE COHESION, AND HUMAN NEEDS – ONLINE PEER WORKSHOP ON International Committee of the Red Cross (ICRC) LINK BETWEEN PEACEBUILDING A SOUTH AFRICA CASE STUDY HUMANITARIAN NEGOTIATION | AND HUMANITARIAN ACTION IN ALLIES, PARTNERS AND DAY 5 COMPLEX EMERGENCIES: THE VOICE ICRC - Central Tracing Agency PROXIES: MANAGING SUPPORT FROM COMMUNITIES RELATIONSHIPS IN ARMED 14.00 – 17.30 INTEGRATION AND THE NEGOTIATIONS INVOLVED CONFLICT TO REDUCE THE CLOSING OF THE ASSEMBLY ICRC - Legal department IN THE 2018-2020 KIVU EBOLA HUMAN COST OF WAR MEETINGS RESPONSE ICRC - Value Chain 14.00 – 15.30 TAKING RESEARCH TRUST IN DIGITAL NEGOTIATION FURTHER: HOW CAN BEHAVIORAL ICRC - Support Relationships in Armed Conflicts Initiative 14.00 – 14.45 HUMANITARIAN RESEARCH HELP YOUR WORK? NEGOTIATIONS FROM A LATIN KIDNAPPED: THE VICTIM, Opening and closing program AMERICAN PERSPECTIVE – WITH THE KIDNAPPER AND THE (OPEN TO ALL PARTICIPANTS) Initiatives of Change REFERENCE TO CHALLENGING NEGOTIATOR SITUATIONS IN THE REGION. ENVIRONMENT, CLIMATE Thematic sessions Initiatives of Change - GAIN Programme DIVERSITY AND HUMANITARIAN CHANGE, AND PEACE (OPEN TO ALL PARTICIPANTS) NEGOTIATION Institut national des langues et civilisations orientales (INALCO) 14.45 – 15.30 MULTIDISCIPLINARY Virtual exihibition WORKING WITH EMOTIONS IN NEGOTIATIONS : THE ANALYSIS MEDIATION (OPEN TO ALL PARTICIPANTS) OF HUMANITARIAN ACCESS Instituto de Estudios Sobre Conflictos y Accion Humanitaria (IECAH) 14.45 – 15.30 THE ROLE OF NEGOTIATIONS Community of Practice activities NARRATIVE IN NEGOTIATIONS CASE STUDY FROM THE FIELD: (CCHN COMMUNITY MEMBERS ONLY) IRC Review SOUTH SUDAN THIRD PARTY MEDIATORS IN THE King Abdullah bin Abdulaziz International Centre for Interreligious and Intercultural Dialogue HUMANITARIAN CONTEXT Private sessions (INVITATION ONLY) (KAICIID)

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 20 21 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 Contents

EXCUTIVE SUMMARY...... 2 Mercy Corps PART 1...... 3 Médecins Sans Frontières (MSF) CRASH A unique, world-class conference around frontline negotiations...... 3 1.1 An innovative and inclusive hybrid event format...... 7 Negotiation and Public Service 1.2 The Caux Palace: a symbolic venue in the history of humanitarian negotiation . . .8 1.3 The CCHN Community of Practice at the World Summit...... 9 Network on Humanitarian Action

PART 2...... 10 Norwegian Refugee Council (NRC) Five days of reflections, peer exchanges and learning...... 10 2.1 Designing collaborative approaches to global humanitarian challenges . . . . . 12 Pontificia Universidad Javeriana a. The Opening Ceremony...... 12 Reem Alsalem and Rob Grace b. The High-Level Segment on designing collaborative approaches to global humanitarian challenges...... 12 Suadela c. Roundtables...... 13 d. Donor Forum...... 13 Sultan Qaboos University 2.2 Strengthening the capabilities of frontline professionals. Hands-on professional and collaborative workshops ...... 14 SwissPeace a. Global Peer Workshop on Humanitarian Negotiation ...... 14 b. Advanced Professional Certificate...... 14 United Nations High Commissioner for Refugees(UNHCR) c. Specialized Advanced Session on vaccination in conflict settings...... 15 d. Passport for Resilience ...... 15 United Nations Institute for Training and Research (UNITAR) e. Self-care sessions...... 15 2.3 Enhancing exchanges around today's key frontline negotiation themes and actors . . 16 University of Hamburg a. Thematic sessions ...... 16 b. Virtual exhibition...... 16 United States Institute of Peace(USIP) 2.4 The Annual Assembly of the CCHN Community. Celebrating five years of peer exchanges and support...... 17 World Food Programme (WFP) PART 3...... 18 Annex...... 18 a. The World Summit 2021 agenda ...... 19 b. Alphabetical list of participating contributors and exhibitors...... 21

Tables Alphabetical list of participating contributors and exhibitors ...... 21

Figures The Summit in numbers ...... 5 The CCHN Community of Practice at the World Summit...... 9

THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 22 23 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021 CONTACT

For further information, please contact:

Barbara Sartore Communication Coordinator [email protected]

Centre of Competence on Humanitarian Negotiations

Domaine “La Pastorale” @frontline_nego 106 Route de Ferney 1202 Geneva, Switzerland @FrontlineNegotiations [email protected] @frontline-negotiations www.frontline-negotiation.org @Frontline Negotiations

Learn from Experience.

Shape a Global Community.THE CCHN WORLD SUMMIT ON FRONTLINE HUMANITARIAN NEGOTIATION 2021 24 5th Annual Assembly of the CCHN Community of Practice | 28 June – 3 July 2021