Community Emergency Plan Calne Town Council

Community Emergency Plan

Calne Town Council

Issue date: 4.2.19 Version: Approved at Full Council Review date: February 2020

Amendments:

Date Page Reason Changed by Number 14.5.19 3 Change of Mayor & Deputy ME

Introduction: This plan is to enable Calne residents access to community support, self help and self reliance when faced with an emergency situation. Principal Risks: We have identified the following keys risks. Hazard Impact Steps to take FLOODING Damage to property, Each property likely to blocked roads, interruption affected should create an to power supplies. Health emergency plan and sign up impact if contaminated for flood alerts. water. To report any drainage Town Council staff monitor issues to the My Wiltshire flood warning information App to prevent flash and close flood gates on flooding. Beach Terrace as required. LOSS OF POWER, WATER Loss of supply for a lengthy 105 is the national number OR OTHER UTILITY period could lead to the for power outage. need to provide shelter and warmth to affected people. Vulnerable residents to register on the Priority Services Register with their local utility companies (electric, water and gas)

To check on neighbours who might struggle to access services/shopping etc. COLD WEATHER Damage to property, To check on neighbours blocked roads, interruption who might struggle to (to include heavy and to power supplies. Risk to access services/shopping lasting snowfall, health. etc. persistent ice on roads Wiltshire Council has a and pavements) Difficulty accessing Warm and Well service, essential services – food which you can contact by and medication phone on 0800 500 30 76, by texting WARM to 83010 Care workers not able to or visiting the Warm and visit vulnerable people Well website.

HOT WEATHER Extreme heat can create Further information is health issues in all ages, but available on the NHS especially in the older and Choices website. younger generations. To check on neighbours Heat Warning are issued by who might struggle to the Met Office access services/shopping etc. EXPLOSION Porte Marsh/Pipeline/Hill’s To listen to local radio/ Group sites - advice would social media notifications be taken from the Fire & Rescue Service / Police as to the actions required - closing windows etc.

MAJOR FIRE Porte Marsh/Pipeline/Hill’s To listen to local radio/ Group sites - advice would social media notifications be taken from the Fire & Rescue Service / Police as to the actions required - closing windows etc.

Activation Procedure/Trigger and Escalation: A guideline activation procedure can be found in Annex A. This procedure details the call out order, communicating of information to the community and logging of actions. Community Response Team: An Emergency Planning Working group has been setup by the Town Council to coordinate the community’s response to an incident. The group is also responsible for keeping the plan up to date:

Role Name Telephone Email Address Coordinator Town 07932357733 [email protected] c/o 20 Mayor Phelps Parade, SN11 0HA Deputy Deputy [email protected] 24 Coordinator Town Honeysuckle Mayor Close, SN11 9US Team Cllr 07801270299 [email protected] 11 Orchard Member Ansell Close, SN11 8HA

Team Cllr 01249 819133 [email protected] 11 Member Boaler Woodland Park, SN11 0JX Team Cllr 07908606618 [email protected] 16 Brunel Member Boore Way, SN11 9FN

CTC Officer 01249 814000 [email protected] Bank House, contact: The Strand, Calne, Wiltshire, SN11 0EN Incident Co-ordination: Calne Town Council has identified their initial Control Points (ICP) as follows: The primary ICP will be at: Bank House The secondary ICP will be at: Beversbrook Sports & Community Facility Upon arrival of the emergency services, who may locate at a different ICP, the coordinator will make him/herself known to emergency services and provide them with a copy of the plan and to be available to provide local knowledge. Plan Maintenance: The plan will be discussed by the Working Group on a six monthly basis with an update annually. Any replaced pages should be returned to the coordinator.

Annex A Emergency Action Check List: Action Complete 1 Where an emergency is possible or anticipated monitor the situation and warn members of the emergency plan working group and community as appropriate. Be prepared to response urgently. 2 Dial 999 and ensure the emergency services are aware of the emergency and follow any advice given. 3 Contact and inform Wiltshire Council 4 Begin recording details on the Log Sheet overleaf including:

Any decisions you have made and why: Actions taken Who you spoke to and what you said (including contact numbers) Any information received. 5 Contact other members of the Emergency Plan Working Group and members of the community that need to be alerted by agreed method.

Households affected

The Town & Parish Council / Ward via the Director of Council Services/Parish Clerk 6 If necessary, call a community meeting but the ensure that the venue is safe and people can get there safely 7 Make sure you take notes and record actions from the meeting. If a decision is reached to activate an Emergency Plan remember to follow the appropriate check sheet. 8 When the emergency services attend, the coordinator should make him/herself and the plan available

Logging sheet: Date Time Information/Decision/Action Initials

Annex B Key Contacts and Resources in the Community Key Contacts:

Service / Telephone / Email Website Social media Name BBC 01793 513626 [email protected] @BBCWiltshi Wiltshire [email protected] re Swindon area: 103.6FM BBC Radio Swindon and BBC and Radio 1368AM Wiltshire Broadcasting House West Wilts Prospect Place area Swindon SN1 3RW (Chippenha 01793 513626. m, Devizes and Trowbridge) : 104.3FM

Wiltshire 0300 456 0100 wiltshire.gov.uk @wiltscouncil Council [email protected] v.uk Highways 0300 456 0105 wiltshire.gov.uk/highwa @wiltscouncil Agency [email protected] ys-contact-us .uk) Environment 03708 506 506 apps.environment- Agency enquiries@environment- agency agency.gov.uk Met Office 0370 900 0100 metoffice.gov.uk @metoffice [email protected] Heart FM 01793 842600 heart.co.uk/wiltshire @HeartWiltshi 97.2 re 102.2 Eartunes 01249 847533 Eartunes.radio @eartunesradi Calne o Original @therealshoutoutcalne Shout Out Calne Real Shout @Shoutoutcalne Out Calne Community https://www.wiltsmessaging.co. Messaging uk/ Service

Key Resources: 1. Emergency Services

Name Address Contact Information Wiltshire Police London Rd, 01380 826614 @Wiltshirepolice Devizes, SN10 2DN Dorset & Wiltshire Five Rivers 01722 691000 @DWFire Fire and Rescue Health & Service Wellbeing Centre, Hulse Road, Salisbury, SP1 3NR

Calne Fire Station Station Road, 01722 691000 @CalneFire Calne SN110JW [email protected]

South Western Community First Responders are Ambulance 01392 261500 Service NHS activated by SWAS Foundation Trust Abbey Court Eagle Way Exeter EX2 7HY

2. Potential Emergency Evacuation Centres (to be advised by Wiltshire Council)

Name Address Contact Information Calne White Horse http://www.wiltshire.gov.uk/leisure- Leisure Way calne twitter.com/CalneLC Centre Calne SN11 0SP [email protected]

01249 706110

Calne Town The Strand Hall Calne SN11 0EN

3. Sports Hall/Other Hall’s Name Address Contact Information Beversbrook Beversbrook 01249 814191 @calnetc Sports Road (A3102) [email protected] Facilities Calne Wiltshire www.calne.gov.uk SN11 9FL

Calne Leisure White Horse 01249 706110 @calneleisure Centre Way [email protected] Calne www.wiltshire.gov.uk/leisure-calne SN11 0SP

Calne Town The Strand 01249 818596 @calnetc Hall Calne 01249 814000 SN11 0EN [email protected] [email protected]

Marden House New Road Graham Spencer Centre Calne 01249 811835 SN11 07777 692615 www.themardenhousecentre.com

Calne Masonic Stanier Road Mr Clemett Hall Calne 01666 510216 SN11 9PX [email protected]

Calne Rec The Pavilion, 01249 812206 Club Anchor Rd, Calne SN11 8DX

Bremhill View Bremhill View 01249 816716 Social Club Calne SN11 9EE

4. Schools

Name Address Contact Information Out of hours contact Fynamore Primary School Road, Calne 01249 810090 School Holy Trinity C&E 1 Quemerford, 01249 812424 Academy Calne Priestley Primary Prince Charles 01249 812608 School Drive, Calne SN11 8TG

Kingsbury Green White Horse Way, 01249 818100 Academy Calne SN11 8YH

Marden Vale William Street, 01249 813505 Academy Calne SN11 9BD Phone: The Springfields Curzon Street, 01249 814125 Academy Calne SN11 0DS St Marys School / St 63 Curzon Street, 01249 857200 Margaret’s School Calne SN11 0DF ·

Saint Edmund's Duncan Street, 01249 813821 Roman Catholic Calne SN11 9BX Primary School

Churches Name Address Contact Information URGENT or Emergency Contact Calne Baptist Castle Street, Minister: Sam King Telephone Church, Calne SN11 0DX Telephone: 01249-812389 Numbers: Email: minister@calne- 01249-814499, baptist.org.uk 07979-652783 01249-812389, 01249-814754 Church Contact: Rosie Watt 07963 941354 Telephone: 01249 814754 Email: contact@calne- baptist.org.uk Saint Edmund's 65 Oxford Road Parish Priest: 01249 Catholic Church Calne 813131 Wiltshire Parish Office: 01249 SN11 8AQ 813131 Calne Evangelical 27 Oxford Road Telephone: Church Calne 01249 821754 Wiltshire SN11 8AD

Calne Free Church Street Telephone: Church Calne 07580 580472 Wiltshire SN11 0HU Calne Methodist Silver Street Church Answer Phone Church Calne Service: 01249 821451 SN11 0JF email: [email protected]

Parish of Calne & Church House - Open 10.30-1230 Tuesday Blackland 30, Church to Saturday. Telephone Street, Calne, 01249 816522. St Marys, Church SN11 0HU. Street Team Rector - Rev Bob Holy Trinity, Kenway. 01249 - 812340 London Road

St Peters, Blackland

Annex C Community Resources and Key Contacts Medical Centres\Pharmacies In the event of injury or illness within the community medical assistance should be sought. Name Address Contact Information Calne Family Health Broken Cross, Calne 01249 812821 Centre SN11 8BN Beversbrook Harrier Close, Calne 01249 821831 Medical Centre SN11 9UT

Northlands Surgery North St, Calne 01249 812141 Pharmacy at SN11 0HH Northlands 01249 812889 Patford House 8A Patford St, Calne 01249 815407 Partnership SN11 0EF

NHS 111

Well Calne 2 New Library 01249 822573 Buildings, High St

Lloyds Pharmacy 7 Harrier Close, 01249 822923 Calne SN11 9UT Boots 18 Phelps Parade, 01249 813616 Calne SN11 0HA

Residential Homes/Sheltered Accommodation Name Address Contact Information Marden Court Marden Court, 01249 813494 Calne SN11 0EE The Maltings The Maltings, 0800 328 6091 Voyage Care Brewers Lane, Calne SN11 8EZ Wharf Sheltered The Wharf, Calne 01249 821980 Housing SN11 0DH

Penn Court 108-110 Oxford Sheltered Housing Road, Calne, Wiltshire, SN11 8BJ

Building Supplies and Equipment Name Address Contact Information Buildbase Oxford Road, Calne SN11 8RT 01249 812864

Chalford Beversbrook Ind Est/Redman 01249 820065 Building Rd, Calne, Wiltshire, SN11 9PL Supplies

Errol’s The Pippin, Calne SN11 8JE 01249 812218 Hardware shop Small Engine 4 Wood Street, Calne, Wiltshire 01249 824944 Garden SN11 0DA machinery/Calor Services Ltd [email protected] gas

Upper Crust 17 Harris Road, Calne, SN11 01249 812080 Mobile vans 9PT

4x4 Vehicles

Name Address Contact Information

Wessex 4x4 https://www.wessex4x4response.org.uk/ Can be called Response by any Category One or Two Responder as defined by the Civil Contingencies Act 2004, and by voluntary agencies with whom we have an agreement.

Veterinary Services

Name Address Contact Information Calne Veterinary 245 Oxford Rd, 01249 811944 07836 799919 Centre Calne SN11 8RT

White Horse 15 Curzon St, Calne 01249 812715 01249 812715 FOR Veterinary Clinic SN11 0DB THE ON DUTY VET

The Hale Veterinary Church St, Calne 01249 815563 Group SN11 0SG

Local Accommodation Providers Name Address Contact Information Lansdowne The Strand, 01249 https://www.lansdownestrand.co.uk/ Strand Calne SN11 812488 0EH Heritage Bed 1 Kerry 07770 https://www.heritagebandb.co.uk/ and Breakfast Crescent, 770004 Calne SN11 0JH Bug & Spider 221 Oxford 01249 https://thebugandspider.co.uk/ Road, Calne 247679 SN11 8AW Calne Bed and North End, 01249 https://www.calnebedandbreakfast.co.uk/ Breakfast Calne SN11 812726 9DH Dove Cottage 57 Compton 01249 http://dovecottage.comptonbassett.com/ Bassett, 760288 Calne, Wiltshire. SN11 8RH The White Compton 01249 http://www.whitehorse- Horse Inn Bassett 813118 comptonbassett.co.uk/ SN11 8RG Bowood Hotel, Old Road 01249 https://www.bowood.org/ Spa and Golf Derryhill 822228 Resort SN11 0LZ Travelodge London 0871 984 Devizes Hotel Road, 6410 Devizes SN10 2HL

Premier Inn Cepen Park, 0871 527 Chippenham West Cepen 8244 Hotel Way, Chippenham SN14 6UZ ·

Travelodge Commerce 0871 984 Melksham Way, 8484 Hotel Melksham SN12 6AD Travelodge Langley 0871 984 www.travelodge.co.uk Chippenham Park, 6551 Hotel Foundry Lane, Chippenham SN15 1JB

Fuel Stations, Shops, Café and Hot Food providers Name Address Contact Information Tesco Beversbrook, Fuel, Shop, Café Open 6am-11pm – 10- Superstore Calne SN11 4 Sunday 9PU Malthurst Esso Pippin, 01249 Fuel, Shop, Open 24 hours (Spar) Calne SN11 815543 8AA Texaco 148 Oxford Fuel, Shop, Open 6am – 11pm (Londis) Rd, Calne SN11 8AH Tesco Express 1-4 Harrier Shop Open 6am – 11pm Close, Calne SN11 9UP Silver Screen 1B Newcroft 01249 Shop Open 6.30am-11pm Stores Rd, Calne 813388 SN11 9EF One Stop 11 William Shop Open 6am – 11pm St, Calne SN11 9BB Martins (Post 21 Phelps 01249 Shop Open 6.30am- 6pm Office) Parade, 815924 Calne SN11 0HA Co-operative 1-3 Mill St, 01249 Shop Open 7am-10pm Sun 10-4 Food Calne SN11 813166 0HT Sainsbury’s The Pippin, 01249 Shop 7am – 9pm Sun 10-4 Calne, SN11 815927 8JG

Iceland Foods 17 Phelps 01249 Shop Open 8am-7pm Sun 10-4 Parade, 816681 Calne SN11 0HA Quemerford 169-171 01249 Shop, Post Office 6.30-8pm Post Office Quemerford, 812360 Calne SN11 8JX The 20 Phelps 01249 Café Farmhouse Parade, 816048 Calne SN11 (could open out of hours – 0HA 07932357733) Sampaguita 4, St Marys 01249 Café Cafe Courtyard, 811201 Church St, Calne SN11 0QZ Marden Cafe 4 Mill St, 01249 Café - local delivery Calne SN11 813006 8DP

Fatboys Cafe Clark 07730 Café Avenue, 763345 Calne SN11 9RD Infusions Tea 18 High St, 01249 Café Rooms Calne SN11 247543 0BS SamWidges 8 High St, 01249 Café / Takeaway Calne SN11 816616 0BS Divine on the 35 New 01249 Café Green Road 822620 Fays Bistro 3 Beach 01249 Café Terrace, 812508 Calne SN11 0RD

Community Organisations and Local Community Representatives

Name Address Contact Information Calne Lions [email protected] Calne Rotary [email protected] Club k Food Bank Calne Elenor Bujalska [email protected] Methodi 01249 760377 .uk st 07540 376089 Church Silver Street Calne SN11 0JA Calne Men’s Unit 3-5, enquiries@calnemensshed. Shed Industria org co-located l Estate with the Porte Repair Marsh, Academy Porte Marsh Rd, Calne SN11 9BW

Neighbourhoo d Watch

Local Transport providers Name Address Contact Information Type / Cap acity Calne 11 Wessington 01249 821821 Bus Travel Avenue 01249 821821

Calne [email protected]

Wiltshire SN11 0AL Stagecoach Stagecoach West Switchboard is open from 09:00 to 17:00, Bus (55) 3rd Floor, 65 London Monday to Friday. Rd, Gloucester Telephone: 01452 418630 GL1 3HF Email: [email protected] Twitter @Stagecoach_West Lost Property :Swindon 01793 521415 https://tiscon-maps- stagecoachbus.s3.amazonaws.com/Timeta bles/West/54_55_Swindon_2_September_ 2018_WEB.pdf Swindon Twitter @SwindonsBusCo Bus Buses Facebook @swindonbuses (40,42, 43) Customer Helpline, Mondays to Thursdays 0830 - 1700, Fridays 0830 - 1630. [email protected] 01793 428428 http://www.thamesdown- transport.co.uk/servicelisting.

Faresaver The Coach Yard 01249 44 44 44 Bus (33) Vincients Road Bumpers Farm Email: [email protected] Industrial Estate http://faresaver.co.uk/timetable.php Chippenham Wilts SN14 6QA Calne (01249) 812526 Community Transport Calne & 07715 587604 District Link Parishes and places covered by Link scheme: Calne and the Parish Council Areas of Bremhill, Calne Without, Cherhill, Compton Bassett, Heddington , Hilmarton

The Town Council cannot provide insurance cover for any of the vehicle to be used. Vehicles used at owner’s risk and should be taxed, MOT’d and insured.

Annex D Maps of the Community Maps to be included Plan Distribution: Name Address Contact Information Calne Town Council Bank House 01249 814000 Calne Town Council Beversbrook Sports 01249 814191 Facility Wiltshire Council Calne Library & Hub 01249 813128 Calne Fire Station Station Road, Calne 01722 691000 Calne Leisure White Horse Way, 01249 819160 Centre Calne SN11 0SP Phone: Wiltshire Police Monkton Park, 101 Chippenham, Wiltshire, SN15 1ER

Communications

Communication Contact/Responsibility Comments system Notice Boards Calne Town Council 01249 814000 Noticeboards at [email protected] Holy Trinity, Library, Old Post Office and Zion Chapel Town Council / Calne Town Council 01249 814000 Twitter / Facebook [email protected] @calnetc Ronan Wilson – Publicity & Promotions Officer – [email protected] 818225 Erin Weaver – Events Officer – [email protected] 818225 Town Newsletter Calne Connection – [email protected] Website www.calne.gov.uk – [email protected] 818225 Facebook @calnetc - [email protected] 818225 Telephone cascade CCTV / Storenet CCTV Manager – Gordon Alexander [email protected] 818220 Shout Out Calne Via Facebook

Annex R1 Restricted Key Contacts: RESTRICTED INFORMATION Name Address Contact Information

Annex R2 Vulnerable Groups within the Community: RESTRICTED INFORMATION Name Address Contact Information