DOCSLIB.ORG

Reaching the Last Mile Innovative Business Models for Inclusive Development Public Disclosure Authorized Editors Elaine Tinsley and Natalia Agapitova

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Reaching the Last Mile Innovative Business Models for Inclusive Development Public Disclosure Authorized Editors Elaine Tinsley and Natalia Agapitova Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Reaching the Last Mile Innovative Business Models for Inclusive Development Public Disclosure Authorized Editors Elaine Tinsley and Natalia Agapitova Reaching the Last Mile Social Enterprise Business Models for Inclusive Development Editors Elaine Tinsley and Natalia Agapitova © Copyright March 2018 The World Bank 1818 H Street, NW Washington, D.C. 20433 All rights reserved Photos: cover-bottom middle (Anvar Ilyasov/World Bank); p. 4, cover-top middle (AishaFaquir/ World Bank); p. 17 (egwestcentre.com); p. 32 (Text2Teach); p. 34, cover-bottom left (Jonathan Ernst/World Bank); p. 70 (ABBAS Farzami-Runi Consultancy/World Bank); p. 71 (Huong Lan Vu/World Bank); p. 86 (Trevor Samson/World Bank); p. 87 (Merck for Mothers); p. 100 (Arogya Triage@Home); p. 103, 182 (Living Goods); p. 121 (thebetterindia.com); p. 134 (LV Prasad Eye Institute); p. 137 (salaUno); p. 148 (Dominic Chavez/World Bank); p. 149 (AFRIpads); p. 163 (Jayashree Industries); p. 167 (Elmvh/Wikimedia Commons); p. 185 (ABN AMRO); p. 188 (Dana Smillie/World Bank); p. 189 (www.thinkindia.net.in); p. 200 (Mobisol); p. 204 (Onergy India); p. 217 (Devergy); p. 222, cover-top left (Graham Crouch/ World Bank); p. 223 (Allison Kweseli/World Bank); pp. 225, 238 (Ghana Wash Project); pp. 235, 265 (Safe Water Network India); p. 240, cover-bottom right (Curt Carnemark/ World Bank); pp. 241, 255 (Sanergy); p. 252 (Clean Team Ghana); p. 258 (Fresh Life); p. 259 (Almin Zrno/World Bank); p. 261 (WeCyclers); p. 286 (Farhana Asnap/World Bank); p. 287 (Simgas); p. 314 (Peter Kapuscinski/World Bank); p. 315 (Danillo Pinzon/World Bank); p. 341 (Joåo dos Santos/World Bank); pp. 343, 286, cover-top right (Simone D. McCourtie/ World Bank); pp. 353, 406 (Arne Hoel/World Bank); p. 377 (www.inclusivebusinesshub.org); p. 388 (A'Melody Lee/World Bank); p. 389, 426 (Solar Now); pp. 407, 424 (M-Pesa); p. 427 (Rashtriya Swasthya Bima Yojana) Contents Foreword . vii Acknowledgments . ix Introduction . xi Abbreviations and Acronyms . xiii SECTORAL BUSINESS MODELS: EDUCATION . 3 Providing Low-Cost Private Schooling to the Poor . 5 Profile: LEAP Science and Maths Schools . 15 Profile: Omega Schools . 17 Improving Learning Outcomes by Bringing Innovation to the Classroom ..........19 Profile: STIR Education . 29 Profile: BridgeIT . 31 Evaluating Schools and Helping School Management Improve Education .........35 Profile: Gray Matters India . 47 Profile: Link Community Development International . 49 Expanding Access to Employment and Higher Education Opportunities through Rapid IT Skilling ....................................................51 Profile: Digital Divide Data (DDD) . 64 Profile: Invincible Outsourcing/Maharishi Insitute . 67 Making Tertiary Education Possible for Low-Income Students. 71 Profile: Lumni . 80 Profile: FINAE . 83 iii Reaching the Last Mile: Social Enterprise Business Models for Inclusive Development SECTORAL BUSINESS MODELS: HEALTH . 85 Reaching the Poor through Community Health Workers. 87 Profile: Sustainable Innovations/Arogya . 98 Profile: Living Goods . 101 Using Telemedicine to Treat Patients in Underserved Areas .....................105 Profile: Telemedicine Africa . 116 Profile: Narayana Hospital . 118 Serving the Healthcare Needs of the Poor with Specialized Clinics ...............121 Profile: LV Prasad Eye Institute . 133 Profile: salaUno . 136 Ambulatory Services for the Last Mile. 139 Changing the Lives of Women and Girls through Affordable Feminine Hygiene Products .........................................................149 Profile: Jayashree Industries . 162 Profile: Technology for Tomorrow Limited . 165 Using Mobile Technology Tools to Provide Quality Low-Cost Health Services .....167 Profile: MeraDoctor . 181 Profile: Text to Change . 184 SECTORAL BUSINESS MODELS: ENERGY . 187 Bringing Solar Home Systems to Off-Grid Communities . 189 Profile: Mobisol . 199 Profile: ONergy India . 202 Electrifying Rural and Remote Areas through Mini-Grids ........................205 Profile: Devergy . 216 Profile: DESI Power . 219 SECTORAL BUSINESS MODELS: WATER & SANITATION . 223 Bringing Clean, Affordable Water to Poor Communities Through Decentralized Water Treatment Kiosks ....................................................225 Profile: Safe Water Network Indial . 234 Profile: WaterHealth . 237 Meeting the Sanitation Needs of the Poor with Serviced Toilets. 241 Profile: Clean Team Ghana . 251 Profile: Sanergy . 254 iv SECTORAL BUSINESS MODELS: WASTE . 259 Collecting Waste in Low-Income Areas. 261 Profile: TakaTaka Solutions . 279 Profile: Wecyclers . 283 Converting Waste to Energy .................................................287 Profile: Sustainable Green Fuel Enterprise (SGFE) . 306 Profile: SimGas Kenya Ltd . 310 Providing Decentralized Wastewater Treatment . 315 Profile: Agua Inc Global Development Group . 333 Profile: Wetlands Work! . 337 STRATEGIES TO REACH THE POOR . 341 Creating Consumer Awareness for Products or Services . 343 Managing Last-Mile Distribution to Low-Income Consumers ....................353 Making Products and Services Affordable for Low-Income Consumers ...........365 Using Information Communication Technology as an Enabler ...................377 SCALING IMPACT . 387 Gathering and Using Evidence to Scale Inclusive Business Models ...............389 Role of Governments and Public Policy in Advancing Inclusive Service Delivery Models ...................................................407 Case Study: Providing Banking to the Unbanked in Kenya through Mobile Phones . 424 Case Study: Offering Incentives for Re-energizing Low-income Groups . 426 Case Study: Providing a Nationwide Health Insurance Scheme for the BoP in India . 427 v vi Foreword Johannes Linn Bringing essential services to the poor, whether in remote rural areas, provincial towns, or in the slums of megacities, is a great challenge for governments in developing countries. Lack of governmental capacity and fiscal resources at the national and local levels prevents effective public provision of water, power, education, and health services to the poor. And private firms, which often step in to serve the middle and upper classes, are dissuaded by high risks and low affordability from providing these services to the poor, or what is some- times referred to as “the last mile.” In contrast, social enterprises have been able to provide basic goods and services to the poor. The distinctive feature of social enterprises is that social impact is their raison d’etre, rather than maximizing profit. This allows them to test innovative solutions and experiment with new techniques and approaches, while responding to the needs of the communities in which they are imbedded and treating them as empowered customers rather than beneficia- ries of public or private largesse. The engagement of social enterprises provides important les- sons on how to reach the poor—how to make them aware of problems and solutions, design- ing products that address their needs, and making these products available and affordable. While specific examples of successful social entrepreneurship in social service provision have been written, no systematic assessment of their engagement has been available until now. This is the gap that the present book aims to fill. It catalogues over 40 of the most effective market-based solutions for service delivery to the poor brought about by social enterprises. It tracks how stylized business models have been developed to address develop- ment challenges. The sectors covered are education, energy, health, waste, water, sanitation, and finance. The book’s analysis employs and greatly benefits from systematically applying a common framework that helps explain the relevance and implementation of the model for even general development practitioners. vii Reaching the Last Mile: Social Enterprise Business Models for Inclusive Development While the case studies are an essential ingredient to understanding the role social enterprises play in service delivery to the last mile, the book also adds a valuable cross- cutting perspective with lessons for how to frame strategies to reach the poor, such as enhancing consumer awareness, assuring effective distribution, improving affordability, and using ICT. And, perhaps most importantly, the volume closes with a section on how to scale up the impact of social enterprises in service provision to the last mile, including effectively measuring results, pursuing replication with adaption, and ensuring a supportive role of government and public policy. Indeed, the book concludes that scaling innovation solutions for reaching the last mile depends on mutual trust and effective collaboration between social enterprises and the government. Anyone interested in market-based solutions that serve the interests of the poor will find this book of great relevance to their work, whether they are social entrepreneurs and their funders and supporters, development practitioners, or governmental policy makers and administrators. The rich evidence and sound analysis they find here will help them grasp the opportunities and meet the challenges they face in reaching the poor with essential social services—and thus successfully traversing “the last mile.” Johannes F. Linn The Brookings Institution Washington, DC viii Acknowledgments This book was prepared by Elaine Tinsley and Natalia Agapitova as part of the World Bank’s Social Enterprise Innovations program to explore the experiences of social
Load more

Recommended publications
  • Private Event Industry Professionals of New York City
    Last Modified on 5/28/2020 Authored by: Private Event Industry Professionals of New York City 1 This is a working document and not intended for official use. Table of Contents Objective Page 3 Guest Experience Page 4 Guest Arrival to Venue Page 4 Check In/Registration Process Page 4 Coat Check Page 5 Elevators to Event Space Page 6 Stairs to Event Space Page 6 Restrooms Page 6 Guest Departure Page 7 Prior to Arrival – Venue Preparation Page 7 Culinary/Food & Beverage Services Page 8 Objectives Page 8 Cocktail Reception Page 8 Plated Events Page 9 Social Events Page 9 Conferences Page 10 Sanitization & Cleaning Page 11 Objectives Page 11 Employee Health Page 11 Physical Distancing Page 12 Physical Hygiene and PPE Page 12 Contact Surfaces and Sanitization Procedures Page 13 Definitions Page 14 Employee Relations Page 14 Creative Partners Page 16 Objectives Page 16 All Creative Partners Page 16 Audio Visual and Technology Services Page 16 Caterers Page 17 Design & Décor Page 17 Entertainment Page 17 Parking Page 17 Photographers and Videographers Page 17 Rentals Page 17 Health Certification Form Page 18 Participants Page 19 Creative Partners and Peer Review Page 20 2 This is a working document and not intended for official use. Objective Private Events are the lifeblood of New York City and an engine of prosperity for the city and state. Without private and public events, our cultural, political, economic, and physical landscapes have been dramatically altered. Groups gathering for a common purpose, whether it be celebrating a milestone event, supporting the fundraising efforts of a local hospital, a large scale political rally for elected officials or participating in a company wide sales meeting not only help us memorialize our most special occasions, but also foster the community dynamic that is so distinctive in New York City.
    [Show full text]
  • Micro-, Small-, and Medium-Enterprises (Msmes)
    Contents I. Introduction .....................................................................................................Error! Bookmark not defined. II. Analysis – role of MSMEs in fulfilling the SDGs ............................................Error! Bookmark not defined. Goal 1. End poverty in all its forms everywhere ….…………………………………………………………………………4 Goal 2. End hunger, achieve food security and improved nutrition and promote sustainable agriculture.. ..... Error! Bookmark not defined. Goal 3. Ensure healthy lives and promote well-being for all at all ages. .........Error! Bookmark not defined. Goal 4. Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all ……………………………………………………………………………………………………………….….. 10 Goal 5. Achieve gender equality and empower all women and girls. ...............Error! Bookmark not defined. Goal 6. Ensure availability and sustainable management of water and sanitation for all …………... 14 Goal 7. Ensure access to afforadble, reliable, sustainable and modern energy for all ………………... 16 Goal 8. Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. ..............................................................................................Error! Bookmark not defined. Goal 9. Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation. ...........................................................................................................Error! Bookmark
    [Show full text]
  • Sustainable Sanitation – a Case Study in Yasmine and Awda Informal Settlements (Lebanon)
    Master's Thesis 2019 30 ECTS Faculty of Environmental Sciences and Natural Resource Management Sustainable sanitation – A case study in Yasmine and Awda informal settlements (Lebanon) Elisa Winger Eggen Master of Science in Water and Environmental Technology (M-VM) PREFACE This MSc thesis is my final work of the Master of Science in Water- and Environmental Technology at Norwegian University of Life Sciences (NMBU). The research is based on fieldwork undertaken from the 27th of January until the 3rd of March 2019 in Bekaa Valley, Bar Elias, Lebanon, aimed to find sustainable sanitation solutions in two refugee camps. The study has been carried out in close collaboration with Norwegian Church Aid (NCA), International Orthodox Christian Charities (IOCC) and Multiconsult. My motivation for this thesis was based on a desire to choose a research topic that could be meaningful for others, and my interest in water and sanitation in developing countries. I sincerely hope this will contribute to improvements and implementation of a holistic sanitation system which will benefit the people in the studied camps. Ås, May 14th, 2019 Elisa Winger Eggen I II ACKNOWLEDGEMENTS Working on this thesis has been exciting, challenging and educational. There is a lot of effort invested in the final version of the thesis, and the learning process to this point has been invaluable. Many have contributed to this work, whom I will like to thank; First and foremost, my deepest gratitude goes to my main supervisor, Professor Petter D. Jenssen, for his enormous inspiration, engagement, valuable feedback and support along the way. I would also like to thank Tor Valla (Multiconsult), Ioannis Georgiadis (NCA) and Manfred Arlt (NCA) for introducing me to this project in Lebanese refugee camps, where my education would be relevant and applied in practice.
    [Show full text]
  • Guide to Sanitation Resource Recovery Products & Technologies
    Guide to Sanitation Resource Recovery Products & Technologies A supplement to the Compendium of Sanitation Systems and Technologies 1st Edition Guide to Sanitation Resource Recovery Products & Technologies A supplement to the Compendium of Sanitation Systems and Technologies Jennifer McConville, Charles Niwagaba, Annika Nordin, Marcus Ahlström, Vivian Namboozo and Mark Kiffe We would like to thank the following individuals and their organisations/ institutions for their invaluable contributions to this publication: Allan Komakech (Makerere University), Åke Nordberg (SLU), Amadou Gueye (Delvic Sanitation Initiatives), Arne Panesar (GIZ), Barbara Jeanne Ward (Eawag), Bastian Etter (VUNA), Björn Vinnerås (SLU), Christian Zurbrügg (Eawag/SLU), Christoph Lüthi (Eawag), Cecilia Lalander (SLU), Daniel Ddiba (SEI), Dorothee Sphuler (Eawag), Ebenezer Soh Kengne (University of Bamenda), Elhadji Mamadou Sonko (Cheikh Anta Diop University), Elisabeth Kvarnström (RISE), Ershad Ulla Khan (SLU), Eva Thorin (Mälardalen University), Grietje Zeeman (Wageningen University & Research), Håkan Jönsson (SLU), Jenna Senecal (SLU), Kim Andersson (SEI), Linda Strande (Eawag), Linus Dagerskog (SEI), Luis Perez Mercado (SLU), Lukas Ulrich (Eawag), Madeleine Fogde (SEI), Melissa A. Barton, Naomi Korir (Sanivation), Peter Morgan, Priscila de Morais Lima (SLU), Prithvi Simha (SLU), Robert Gensch (German Toilet Organisation), and Sahar Dalahmeh (Uppsala University). We would like to acknowledge support from: The Swedish Research Council (grant number: 2016-06297) and
    [Show full text]
  • Doctor of Philosophy
    KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY KUMASI, GHANA Optimizing Vermitechnology for the Treatment of Blackwater: A Case of the Biofil Toilet Technology By OWUSU, Peter Antwi (BSc. Civil Eng., MSc. Water supply and Environmental Sanitation) A Thesis Submitted to the Department of Civil Engineering, College of Engineering in Partial Fulfilment of the Requirements for the Degree of Doctor of Philosophy October, 2017 DECLARATION I hereby declare that this submission is my own work towards the PhD and that, to the best of my knowledge, it contains no material previously published by another person nor material which has been accepted for the award of any other degree of any university, except where due acknowledgement has been made in the text. OWUSU Peter Antwi ………………….. ……………. (PG 8372212) Signature Date Certified by: Dr. Richard Buamah …………………. .................... (Supervisor) Signature Date Dr. Helen M. K. Essandoh (Mrs) …………………. .................... (Supervisor) Signature Date Prof. Esi Awuah (Mrs) …………………. .................... (Supervisor) Signature Date Prof. Samuel Odai …………………. .................... (Head of Department) Signature Date i ABSTRACT Human excreta management in urban settings is becoming a serious public health burden. This thesis used a vermi-based treatment system; “Biofil Toilet Technology (BTT)” for the treatment of faecal matter. The BTT has an average household size of 0.65 cum; a granite porous filter composite for solid-liquid separation; coconut fibre as a bulking material and worms “Eudrilus eugeniae”
    [Show full text]
  • June 2014 On-Board Survey | Verbatim Comments
    Caltrain 2014 On-Board Survey Verbatim Comments Corey, Canapary & Galanis Caltrain | June 2014 On-Board Survey | Verbatim Comments Train Comment 101 COST TOO HIGH FOR 2 ZONE. 101 PLEASE DO A BETTER JOB OF ENFORCING THE "SHORT AND QUIET" CELL PHONE POLICY. CONDUCTORS SHOULD SPEAK TO INDIVIDUALS WHO ARE DISREGARDING IT. 101 ADD A SB TRAIN BETWEEN 7:30 PM - 8:40 PM, WIFI SO EVERYONE QUITS WHINING. 101 REAL TIME WEBSITE 101 NEED MORE TRAIN STOP AT SAN MATEO! 102 MY ONLY CONCERN WOULD BE THE SCHEDULE SOMETIMES THE TRAIN SCHEDULE DOES NOT WORK WITH MY WORK SCHEDULE. 102 THE RESTROOM OFTEN SMELL BAD AND IT LINGERS INTO OTHER AREAS 102 CLIPPER IS AWFUL. AN ANCIENT SYSTEM. TAGGING NOT NEEDED FOR MONTHLY AUTO UPDATES, STAFF ON TRAINS 102 ARE GREAT NEED MORE BIKE SPACES-IT GETS VERY BUSY AND THERE HAVE BEEN MANY TIMES I HAVE BEEN TURNED AWAY. 102 ENFORCE THAT PEOPLE HAVE A TAG ON BIKE, DO NOT LET THEM RIDE IF THEY DON’T. 102 TRAINS RUN LATE, ESPECIALLY LOCAL TRAINS....MORNING TRAINS ARE USUALLY GOOD ON TIME, AND COMMUTE HOUR TIMING IS GREAT, BUT MIDDAY IS NO GOOD. 102 PLEASE ADD WIFI 142 SAFETY IMPROVE - WEIRD PEOPLE TEND TO STAY ON STATION. 142 BULLY CONDUCTORS NEED TO STOP! 142 THE RESTROOM ON THE OLDER TRAINS ARE TOO SMALL FOR AN ADULT. ONE CAN'T USE THE TOILET WITHOUT CONSTANTLY ELBOWING THE WALL. AIRPLANES HAVE LARGER LAVATORIES AND A BETTER USEABLE FAUCET. MAJOR DELAYS ARE HANDLED POORLY. ONLY PIECES OF INFORMATION ARE TOLD TO THE CONDUCTORS AND PASSENGERS WHO ARE OFTEN LEFT WAITING IN THE COLD FOR HOURS.
    [Show full text]
  • 000 Cover Nov 2010 OK.Indd
    MAGAZINE FOR CEBU PACIFIC NOVEMBER 2010 OUR Smile IS COMPLIMENTARY • NOVEMBER 2010 Have a lava fun! GetGet activeactivive inin AlbayAlbay Field of dreams A Japanese couple trades city life for country comfort LEAVE THE Fancy weird MALL BEHIND and wacky Shop in Manila - dining? indie style Turn to page 68 09LKH Smile 000 Cover Nov 2010 OK.indd 1 10/13/10 4:48 PM Ser 4 Christon Café in Osaka is a cathedral- esque restaurant that is a big hit among Japanese and tourists alike. REUTERS PHOTO PHOTO { 68 } 09LKH Smile 068-076 Feature 4 — Quirky Cuisine.indd 68 10/13/10 12:55 PM Ser 4 WEIRD EATS Quirky Cuisine Imagine a dining experience that involves being “kidnapped”, served by hobbits or eating on a toilet seat. Welcome to Asia’s wildest restaurants. Text by Richard Baimbridge THIS REGION HAS always been known for its exotic cuisine, but lately a few innovative restaurateurs have taken things to a whole new level. In response to the very modern dilemma, “What shall we have for dinner?” people are getting increasingly creative (or perhaps desperate), and sometimes, downright bizarre. Maybe you’ve heard of some of the more common ones: dining in the dark and being served by waiters in night vision goggles; sushi served on a naked body; restaurants where guests are attended to by coddling Japanese nannies or vampires, your choice. So if you’re sitting at home tonight, or perusing the guidebook listings in your hotel room, thinking that Italian/ French/Mexican/Chinese/Fusion/ Japanese just sounds too humdrum, and your palate is yearning for true excitement, read on.
    [Show full text]
  • Generally Showed No Significc"
    DOCUMENT RESUME ED 056 802 32 RC 005 725 AUTHOR Cage, Bob N.; And Others TITLE Florida Compensatory Migrant "Learnand Earn" Program: An EvaluaLion. INSTITJTION Florida State Dept. of Education,Tallahassee.; Florida Univ., Gainesville. Inst. forDevelopment of Human Resources. SPONs AGENCY Office of Education (DHEW), Washington,D.C. Office of Programs for the Disadvantaged. PUB DATE Aug 71 NOTE 134p. EDRS PRICE MF-$0.65 HC-$6.58 DESCRIPTORS Attendance; Attitudes; *Basic Skills;Behavior Change; Cognitive Development;Employment Interviews; Hygiene; Job Training; MathematicsEducation; *Migrant Education; *MobileEducational Services; Oral Communication; Participation;Personality Development; *Prevocational Education;*Program Evaluation; Reading Development;self Estem IDENTIFIERS Florida ABSTRACT Instituted by the Migrant Section,Florida State Department of Education for the1970-71 school year, the Migrant Compensatory Learn and Earn Programoperatived 30 mobile units (2 on elementary, 4 on high school, and 24 onjunior high school campuses) which housed 4 pre-vocational programs(Hospital, Housekeeping, Auto Tune-up, and Supermarket) on21 school campuses in 5 Florida counties: Broward, Hillsborough, Orange,Palm Beach, and Polk. For data were collected on this P luative purposes, pre- and post-test of 441 participating studentsusing various instruments, iclists, surveys, and work sample testsranging from the Peabody La_,cure Vocabulary Testto teachers' weekly reports.Evaluation revealed that the experimental groupgenerally showed no significc" advantage over the control group(n=353) in terms of reading comprehension, arithmetic-computationability, and self-esteem; however, significant positivefindings for the experimental group were indicated in thestudents' participatory ability inconducting oral job interviews and completingjob application forms; in 11 of 14 areas of on-the-job workfunctions; in attendance; and inpersonal appearance, behavior,relationship to peers, and punctuality.
    [Show full text]
  • Design Data on Suspension Systems of Selected Rail Passenger Cars RR 5931R 5021
    Design Data on Suspension U.S. Department Systems of Selected Rail of Transportation Federal Railroad Passenger Cars Administration Office of Research and Development Washington, DC 20590 ~ail Vehicles & lonents NOTICE This document is disseminated under the sponsorship of the Department of Transportation in the interest of information exchange. The United States Government assumes no liability for its contents or use thereof. NOTICE The United States Government does not endorse products or manufacturers. Trade or manufacturers' names appear herein solely because they are considered essential to the objective of this report. Form Approved REPORT DOCUMENTATION PAGE OMS No. 0704-0188 " Public reporting bulden for this collection of infonnation is estimated to average 1 hourper response. including the time for naviewing instructions. sean:hin9 existing data sources. gathering and maintaining the data needed. and completing and naviewing the collection of information. send comments regarding this bulden estimate or any other aspect of this collection of information. including suggestions for reducing this bulden. to WashingICn Headquarters services Dinactorata for Information Operations and Reports, 1215 Jefferson Davis Highway. SUite 1204, Arlington. VA 22202-4302. and to the Office of Management and Budget, Paperworlc Reduction Project (07~188). Washington. DC 20503. 1. AGENCY USE ONLY (Leave blank) 2. REPORT DATE 3. REPORT TYPE AND OATES COVE~EO July 1996 Final Report ~ober1993-December1994 4. TITLE AND SUBnTLE S. FUNDING NUMBERS Design Data on Suspension Systems of Selected Rail Passenger Cars RR 5931R 5021 6. AUTHORS Alan J. Bing. Shaun R. Berry and Hal B. Henderson 7. PERFORMING ORGANIZAnON NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANlZAnON Arthur D.
    [Show full text]
  • INVITATION to BID CITY of NEW ORLEANS, DEPARTMENT of FINANCE, PURCHASING BUREAU CITY HALL, 1300 PERDIDO ST., ROOM No
    INVITATION TO BID CITY OF NEW ORLEANS, DEPARTMENT OF FINANCE, PURCHASING BUREAU CITY HALL, 1300 PERDIDO ST., ROOM No. 4W07, NEW ORLEANS, LA 70112 THIS IS A FORMAL CITY BID SOLICITATION FOR MATERIALS, EQUIPMENT, SUPPLIES, OR NON-PROFESSIONAL SERVICES. INTERESTED PERSONS SHOULD CAREFULLY READ AND ATTEND ALL STATED INFORMATION AND REQUIREMENTS, INCLUDING SUCH CONTAINED IN ATTACHMENTS. BID TYPE: Materials, Equipment, Supplies BID NO. 8910-02319 ISSUE DATE: December 8, Non-professional Services 2017 SPONSORING CITY DEPT. OR AGENCY: New Orleans Aviation Board BID DESCRIPTION: Airport Janitorial Services BID Mandatory-The City will receive bids only from persons/firms shown on None Optional the City’s attendance list. CONFERENCE: Date: Time: Place: Louis Armstrong New Orleans International Airport Dec. 18, 2:00 P.M. Aviation Board Room, Mezzanine Level Above Concourse C, 2017 Armstrong International Airport, 900 Airline Drive, Kenner, LA 70062 Note: The City may prepare a conference report showing attendance, summarized Q&A, and matters discussed. The City will publish such report by issuing an Addendum to the Invitation to Bid. Said Addendum will be posted to the City’s purchasing website at (http://www.purchasing.nola.gov/bso/login.jsp). BID INSTRUCTIONS: Once a bid is submitted to the City, it becomes City property. A bidder should mark documents or information claimed confidential and justify any claimed exemption from public records disclosure. The City will not credit blanket confidentiality claims. The treatment of all confidentiality designations will be governed by Louisiana Public Records Law, La. R.S. 44:1, et seq. All bids remain valid for 90 calendar days after the Bid Deadline.
    [Show full text]
  • Designing the Next Generation of Sanitation Businesses
    DESIGNING THE NEXT GENERATION OF SANITATION BUSINESSES A REPORT BY HYSTRA FOR THE TOILET BOARD COALITION - SEPTEMBER 2014 SPONSORED BY Authors Contributors Jessica Graf, Hystra Network Partner Heiko Gebauer, Eawag Olivier Kayser, Hystra Managing Director Lucie Klarsfeld, Hystra Project Manager Simon Brossard, Hystra Consultant Mathilde Moine, Hystra Junior Consultant To download this Report, visit www.hystra.com For more information on this project, please contact: [email protected] About Hystra Hystra is a global consulting firm that works with business and social sector pioneers to design and implement hybrid strategies, i.e. innovative market-like approaches that are economically sustainable, scalable and eradicate social and environmental problems, and combine the insights and resources of for-profit and not-for-profit sectors. For more information, visit www.hystra.com ACKNOWLEDGEMENTS The authors of this Report would like to thank the Sponsors that made this work possible. Integrating their different perspectives has been critical in shaping meaningful recommendations for the sector. We also want to thank the social entrepreneurs who shared Nageshwara Charitable Trust (NCT), Sanishop India, their innovative work, and the experts who contributed eKutir: Rita Bhoyar, Mukund Dhok, HMB Murthy insights over the course of this study. Your support and (Nageshwara Charitable Trust), R. Subramaniam Iyer, commitment are deeply appreciated. Sundeep Vira (WTO), KC Mishra (eKutir), Tripti Naswa (Sattva) In addition, the authors would like to acknowledge that the SOIL/Re.source: Sasha Kramer, Leah Page work presented in the Report builds on the research work WaterSHED: Phav Daroath, Aun Hengly, Lyn Mclennan, undertaken by the Toilet Board Coalition, a global business- Geoff Revell led alliance that aims to promote market-based solutions X-Runner: Jessica Altenburger, Isabel Medem to sanitation and bring them to scale.
    [Show full text]
  • The Impact of Airport Servicescape on Passengers Satisfaction
    Georgia State University ScholarWorks @ Georgia State University Business Administration Dissertations Programs in Business Administration 5-6-2018 The Impact of Airport Servicescape on Passengers Satisfaction Kamau Kofi Smith Follow this and additional works at: https://scholarworks.gsu.edu/bus_admin_diss Recommended Citation Smith, Kamau Kofi, "The Impact of Airport Servicescape on Passengers Satisfaction." Dissertation, Georgia State University, 2018. https://scholarworks.gsu.edu/bus_admin_diss/105 This Dissertation is brought to you for free and open access by the Programs in Business Administration at ScholarWorks @ Georgia State University. It has been accepted for inclusion in Business Administration Dissertations by an authorized administrator of ScholarWorks @ Georgia State University. For more information, please contact [email protected]. PERMISSION TO BORROW In presenting this dissertation as a partial fulfillment of the requirements for an advanced degree from Georgia State University, I agree that the Library of the University shall make it available for inspection and circulation in accordance with its regulations governing materials of this type. I agree that permission to quote from, copy from, or publish this dissertation may be granted by the author or, in her absence, the professor under whose direction it was written or, in his absence, by the Dean of the Robinson College of Business. Such quoting, copying, or publishing must be solely for scholarly purposes and must not involve potential financial gain. It is understood that any copying from or publication of this dissertation that involves potential gain will not be allowed without written permission of the author. Kamau Kofi Smith NOTICE TO BORROWERS All dissertations deposited in the Georgia State University Library must be used only in accordance with the stipulations prescribed by the author in the preceding statement.
    [Show full text]