2018-2019 Annual Report, Port of Leith Housing Association
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2018-2019 Annual Report, Port of Leith Housing Association 1 ContentsContents Welcome Margaret O’Connor 04 Keith Anderson 05 The year that was 2018-2019 06 Our favourite moments 11 The year in numbers 15 With thanks to Our Board 18 Our Staff 20 Customer Connect Group 22 2 3 WeWelcomelcome A word from Hello from Margaret O’Connor Keith Anderson Chairperson Chief Executive Looking back over 2018/19, it’s clear to see new tenants into such outstanding new homes. This has been a year full of highlights that our staff really enjoy working here and that we have taken great strides towards Another highpoint for me was helping for everyone at Port of Leith Housing that Leith’s strong sense of community is making Leith and north Edinburgh an even to establish ARCHIE, a new independent Association. shared by my colleagues. better place to live, visit and do business. alliance with seven other housing associations and co-operatives in Edinburgh, It’s a privilege to work in such a brilliant We also reached two major milestones Having a high-quality and affordable place which will see us share skills, experience and organisation with such dedicated colleagues. for our sheltered housing this year for people to call home is the starting point resources to deliver an enhanced service One of the highlights of the year for me with Hermitage Court marking its 25th to creating healthy and happy communities. to our customers and the wider community. was having this recognised by The Sunday anniversary and St Nicholas Court That’s why I am thrilled that we have created Collectively the members of the Alliance Times’ Best Companies to Work For List in celebrating 30 years having passed since so many excellent new homes for people. In deliver services to more than 20,000 people which we placed 42nd in the 100 Best UK opening its doors. June 2018 we brought the first new social throughout Edinburgh so I’m excited to Not-For-Profit Organisations to Work For housing to Portobello in 13 years, with 28 see the impact of our collaboration on the in 2019. We were also named the 22nd Best With preparations and consultation on our new homes for social rent and 24 homes for communities we serve. Company to Work For in Scotland and the strategic plan for 2020-25 in full swing, I am mid market rent at Baileyfield. November 11th best Housing Association to Work For looking to the future with great optimism 2018 saw Christmas come early for tenants I am very grateful to our voluntary in the UK. It’s fantastic to have this evidence and ambition for what we can achieve. who moved into our 43 new outstanding Board members of Port of Leith Housing homes for mid market rent at Brunswick Association, Persevere Developments and Road. This was followed by 23 social and eight Quay Community Improvement, our staff mid market rent homes at Abbeyhill early in 2019. members and partners for their continued It brings me a great sense of pride to welcome drive to make Leith the best place to be. 4 5 Upcycled pop-up show room Quay Community Improvements, a The year that was 2018-2019 The year that was... community interest company owned by Port of Leith Housing Association, teamed up with Changeworks to transform a former Barratt show flat in Lochend. We May - June 2018 used second-hand furniture and soft furnishings to show locals how affordable Affordable Development of and attractive second-hand items can be. the Year and Saltire Housing The successful event was designed as part of the Zero Waste Leith project during the Design Awards winner first weekend of the Leith Festival. The colony-style properties at Leith Fort were named Affordable Development of the Year at the Homes for Scotland August 2018 awards. Shortly after, the development won the coveted Saltire Medal and the We stood against domestic Multiple Housing Development category abuse at the Saltire Housing Design Awards. 62 of the properties for mid market rent Port of Leith Housing Association signed were developed by Port of Leith Housing up to the Chartered Institute of Housing’s Association through its subsidiary (CIH) ‘Make a Stand’ campaign. The Persevere Developments LTD, and 32 campaign aims to tackle domestic abuse homes are owned by the council for by asking housing associations to pledge social rent. to provide support for tenants and staff experiencing domestic abuse. Claire June 2018 Ironside, Director of Customer Services said: “We believe that everyone has the First homes for social rent in right to a home they feel safe in.” over a decade for Portobello September 2018 Portobello’s largest development of affordable homes in over a decade We opened our doors on was officially opened by Ash Denham Scottish Housing Day SNP MSP for Edinburgh Eastern, and Minister for Community Safety. Fishwives Port of Leith Housing Association opened Causeway in Baileyfield provides 52 its doors on 19 September to celebrate homes including 28 homes for social Scottish Housing Day. Tenants attended to rent and 24 for mid market rent. One of find out more about how the organisation the homes was fully adapted by Visualise is run, and tours ran at the St Nicholas Scotland. Court sheltered housing complex on Ferry Road with a welcome from Chief Executive, Keith Anderson. 6 7 November 2018 30th anniversary celebrations at St Nicholas Court New homes in time for Christmas Sheltered housing tenants at St Nicholas Court celebrated the development’s Port of Leith Housing Association and 30th anniversary with the unveiling of an Persevere Developments celebrated the inspirational Tree of Life. The piece was official opening of 43 homes for mid created by the tenants to share their market rent at the Brunswick Road memories of living there. Keith Anderson, development built by CALA homes. Chief Executive of Port of Leith Housing Formerly the site of a Royal Mail Sorting Association, said: “I’m very proud of the Office, the development was opened by the dedication and expertise our sheltered Scottish Government Minister for Local housing staff have demonstrated consistently Government, Housing and Planning, Kevin over the years.” Stewart MSP on 29 November 2018. February 2019 Outdoor art project wins equality We’re one of the UK’s best places and diversity award to work Quay Community Improvements and We were named one of The Sunday Times’ Port of Leith Housing Association won 100 Best UK Not-For-Profit Organisations the Best Practice in Equality and Diversity to Work For 2019 at a ceremony in London. Award at the Tenant Participation Advisory Our organisation was placed 42nd in the Service Scotland National Good Practice prestigious list with rankings based on staff Awards 2018. The Window Wanderland feedback on key criteria. We also received a Leith project caught the attention of the 2-star accreditation from Best Companies in judges for bringing together a wide range recognition of our ‘outstanding’ commitment of people of different ages, cultures and to workplace engagement. backgrounds. December 2018 March 2019 25th anniversary celebrations at Introducing ARCHIE Hermitage Court A new independent housing alliance made up of eight housing associations and co- Port of Leith Housing Association’s operatives was launched in Edinburgh. The sheltered housing at Hermitage Court Alliance of Registered Co-operatives and buried a time capsule containing their Housing Associations, Independent in memories of living there along with other Edinburgh (ARCHIE) allows members of memorabilia from over the years. Local the alliance to share skills, experience and author and Art Champion for Older resources to deliver an enhanced service to People in Scotland, Millie Gray, joined the their customers and the wider community. celebrations by delivering a spoken word performance. 8 9 OurOur favouritefavourite moments We’re named the best housing association to work for in Scotland New home gives Ryan more Hot on the heels of placing 42nd in the Sunday Times’ 100 Best UK Not- independence For-Profit Organisations to Work For List, Port of Leith Housing Association One of the homes at our new Baileyfield received two additional accolades. We development has been fully adapted for were named the 11th best Housing rent by Visualise Scotland, an Edinburgh- Association to Work For in the UK based charity which provides residential (making us the highest ranking housing support to adults with physical and sensory association in Scotland) and the 22nd impairments, learning difficulties and Best Company to Work For in Scotland complex communication needs. by the Sunday Times’ Best Companies To Work For List. Ryan who has moved into this property has settled in very well to his new home. His sister, Sinead McMillan, explains what Ryan’s New street brings affordable new home means to him: homes to Abbeyhill ”This has given Ryan not only a beautiful new We handed over the keys to 23 homes home but it has allowed him to have his own for social rent in Edinburgh’s vibrant freedom and independence living in a great neighbourhood of Abbeyhill. Built around location. The flat itself is wonderfully set up a new internal street, Elsie Inglis Way, the and gives all the disabled access needed. It south east facing homes enjoy striking also offers an outdoor space to enjoy. All this views of city landmarks including Arthur’s combined is giving Ryan the best quality of Seat, Edinburgh Castle and Calton Hill. Photo: New tenant Ryan with his sister Sinead and life and, as a family, this is priceless to us.” Keith Anderson, Chief Executive of Port her son at Baileyfield. of Leith Housing Association, said: “With breath-taking views and an excellent finish, they are sure to make for very happy homes.” 10 11 We had a great laugh on the course which only lasted the one day, but I left with a recognised certificate.