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Spring 2019 Keeping you informed about your services and priorities

IT’S BACK! Dales matters Cowshed Festival 21/22 June - p12

Council Tax: Leader writes 3 What you get for 57p a day 4 Don’t send food waste to landfill 17

Your new resident parking concession badge is in the Council Tax envelope

Published & designed by Dales District Council, Town Hall, Matlock, Derbyshire DE4 3NN

In the numbers Council Tax round-up 2.45% 11% 10p Council Our share Weekly Tax rise of your extra Tax cost

Cllr Lewis Rose OBE, Leader, District Council 57p a day for our services et's start with some good news! You'll see from £209 a year towards our services . Most homes in L the article on p5 that the Derbyshire Dales is the Dales (70%) are rated in the lower bands A-D. the 10th best place to live in the whole of the UK It’s worth noting too that in the coming year your according to a recent survey, plus there's an en- Council Tax will fund only a third of our total dorsement for our delightful district from Frank budget of £17.6 million. The biggest contributor to Lampard no less! local services is fees and charges (41% of the budg- Sometimes we need to remind ourselves how et), with 17% coming from Business Rates and only fortunate we are to live in such a stunningly beauti- 8% from central Government grants. ful part of the world - and our job as a council is to So why do we need to make any increase at all in work as hard as possible to keep it that way. 2019/20? We continue to face significant cost pres- So protecting the environment of the Dales will sures in the coming years, such as the new waste & always be important, but it is vital too that we recycling contract, and, in 2020/21, will need to ensure the district thrives by tackling corporate reduce our expenditure by a further £400,000. priorities such as helping new businesses to grow, Waste & recycling collections actually account improving our town centres and enabling affordable for the largest share of your Council Tax spend homes for local people. (23%) and you can read about our preparations for Which brings me on to Council Tax. I appreciate the new collection contract on p16. Following close it's little consolation to you that we as a District behind is keeping our streets and parks clean and Council spend only around 11% of your total Coun- green (18%) and regeneration and tourism (13%). cil Tax bill. The bulk (70%) goes towards the ser- So we battle on through the challenges, constant- vices provided for you by the County Council, and ly reviewing the way we run the first class services then there's 12% to the police, 4% to the fire service you rightly expect. Thanks to careful financial man- and 3% to your local parish or town council. agement we've achieved £2.3m savings since 2014 - The increase approved unanimously by council- but there is still more to do. lors in the coming year is an extra 10p a week for a Band D property - £5 more per household per year, equivalent to slightly more than 1p extra per day - meaning that households will now pay just over

DDDC Council Tax DDDC Council Tax Increase on Increase per Band 2018/19 2019/20 previous year week A £136.18 £139.51 £3.33 £0.06 B £158.88 £162.77 £3.89 £0.07 C £181.57 £186.02 £4.45 £0.09 D £204.27 £209.27 £5.00 £0.10 E £249.66 £255.77 £6.11 £0.12 F £295.06 £302.28 £7.22 £0.14 G £340.45 £348.78 £8.33 £0.16 H £408.54 £418.54 £10.00 £0.19

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 3 Council Tax round-up

Pay your Council Tax online at w: derbyshiredales.gov.uk/pay What you get for 57p a day! Services provided for you by the District Council include:  Waste & recycling collections  Health and crime prevention initiatives  Maintaining more than 30 parks & gardens  Helping local business and supporting the local economy  Agricultural Business Centre & markets  Supporting local people at risk of homelessness  Organising elections  Planning  Licensing  Food hygiene, noise & pollution inspections  Public loos, pest & dog control

= 70% Derbyshire Dales District Council collects Council Tax from you - but we only = 12% 11% spend 11% of it. = 11% 11% The majority (around 70%) goes direct to = 4% the County Council. The table on the4% left = 3% shows, in round figures, how your Council Tax is allocated. Get in touch How are we doing? If you have a comment about any District Council service, email [email protected], contact the relevant department (see p19), speak to your District Councillor, complete our online form or write to Dales Matters, Derbyshire Dales District Council, Town Hall, Matlock DE4 3NN. Cover photo: Walking near Thorpe

4 Your District Council works hard in making the Dales In the news a great place to live, work and visit. ‘‘ Contact your councillor at w: derbyshiredales.gov.uk/councillors

Photo: John Hopkinson

he beautiful Derbyshire a national average of 75%, and Dales is the 10th best a highly skilled population T place to live in the whole where 47.4% of adults have a of the UK according to an annu- higher level of qualification al survey carried out by the such as a degree, NVQ level 4 Halifax. and above or professional qual- The survey takes account of ification, compared to a nation- the housing market, environ- al average of 38.6%. ment, education, health, per- Interestingly, we also do well sonal well-being and leisure. for pubs and bars, with 27 per Your District Council works 10,000 adults! hard in making the Dales a It was also good to see great place to live, work and County manager and foot- visit. And we remain committed balling legend Frank Lampard to maintaining its first class give the thumbs up to the Der- reputation for the benefit of byshire Dales recently in a post residents and businesses. (right) on his Facebook and The Dales has a high employ- Instagram pages, which have a ment rate of 85%, compared to total of 5.8 million followers.

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 5 business update 48 £1.5m Businesses helped in 3 Funding years accessed Delicious vision We continue to help new start businesses and businesses under 24 months to grow and develop. One such local busi- ness is Peak District Deli, run by Ralph and Lauren Wilson (pictured below), who are realising their delicious vision of cre- ating a new, innovative and exciting independ- ent business selling high quality local produce. A classic success They were supported by the City Region Launchpad Pro- thanks to free advice ject, which has enabled 26 new local business ur free business advice ser- contribute towards start-ups since 2016. O vice has supported 48 local certain specialised firms in the last three years, secur- equipment such as Thinking of starting a ing almost £1.5m external grant computerised paint mixing business? Contact funding with the potential to cre- schemes, spot welding setups and economicdevelopment ate more than 100 jobs. a spray gun cleaning machine.” @derbyshiredales.gov.uk An example of the brilliant work Customers are bringing vehicles undertaken by our professional from across the UK to the Classic business advisor Heather Bradford Gas Body Shop, and restoration is Two Dales based Classic Gas and paint work is not limited to Body Shop, specialising in the res- cars - Craig and Gary have recently toration of vehicles and modern completed work on an RV-7 low accident repair techniques. wing single-engine airplane! Partners Craig Lowe and Gary Blackburn contacted the District moreinfo Council to seek guidance that helped unlock funding to launch Dales businesses needing help the firm in January last year. with growth projects can contact Said Craig: "We were unsure if Derbyshire Dales Business Advice, any advice or funding were availa- part of the D2N2 LEP Growth Hub, ble for start-up businesses and on 01629 761330 or email Heather was brilliant in helping us heather.bradford@derbyshire access the necessary funding to dales.gov.uk

6 In the news

Follow us on social media. We broadcast all full Council meetings and selected high interest meetings live at w: youtube.com/derbyshiredalesdc Decision could have hit the Heights our District Council access route. stepped in to help one The Heights of Abraham will Y of the region's premier pay the Council £10,000 plus tourist attractions out of a surveyor and legal costs for dilemma. the transfer, and, in the Network Rail's recent deci- agreement, the Council will Spring clean sion to permanently close the retain rights over the road- Your District Council will once level railway crossing at way for pedestrian access for again be supporting the Great station on the public between the British Spring Clean which this year public safety grounds blocked Station Car Park and two runs 22 March to 23 April. the main public access to the public footpaths to the A6 You can register your event at nearby Heights of Abraham and Starkholmes. w: derbyshiredales.gov.uk/ cable car base station. Andrew Pugh, Chairman springclean and, for more infor- The move was prompted by of the Heights of Abraham, mation about taking part, email videos posted on social media said: “This District Council spring.clean@derbyshiredales of children being allowed by initiative has unlocked over .gov.uk parents to sit on the railway half a million pounds of joint This successful initiative is tracks at the station crossing. financial investment from backed by Keep Britain Tidy. Last Network Rail and The Heights year around 20 volunteer groups, At a meeting in January our of Abraham. We here at the like the one from Doveridge councillors agreed to the Heights are very grateful to all pictured above, ventured out in disposal to the Heights of parties for their support in the Dales to litter pick, and help Abraham of the Council’s creating a sustainable future tidy up their communities. freehold interest in land we for tourism in the area. When owned next to the Station Car completed, this project will Park, on which the attraction provide excellent public Design guide will create a new pedestrian access for all.” We've adopted new design guide- lines for anyone planning to con- vert a farm building. After consulting with local people, we updated a Supplemen- tary Planning Document (SPD) to reflect the policies in the recently adopted Derbyshire Dales Local Plan, changes in legislation and the approach to conversion and re-use of farm buildings. View the SPD online at w: derbyshiredales.gov.uk/ farmbuildingsSPD

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 7 In the numbers

19hrs Free parking Free parking Cost of 2nd Buy a second parking permit for your household at every day in Dec permit w: derbyshiredales.gov.uk/parkingpermit Another free permit for you! n the Council Tax envelope in which you received this issue of Dales Matters is this year’s resident parking I concession permit, which enables local people to park free every day of the year up to 11am and after 4pm. Please use the permit immediately and note that one complimentary badge is issued annually in March to every local household. Want to buy a second permit for your household? Go online to w: derbyshiredales.gov.uk/ parkingpermit For an 11th year, we encouraged local people and visitors to ‘shop local’ at Christmas thanks to FREE park- ing across the district in December to boost trade. It was free to park in any of our car parks after 2pm throughout the month. The free parking initiative was introduced by us in 2008 to help local residents and businesses during the economic recession. New Building Control partnership: Stronger together n 2017, our Building Control booked before 10am that day. team became part of Derby- Most recently, Simeon I shire Building Control Part- Cornes and Natalie Harwood nership (DBCP) – an amalgama- have joined DBCP’s team of tion of the experience and surveyors and will be leading knowledge of six established on all building control matters Local Authority Building Control in the Derbyshire Dales. Services. stronger together. Being part of They are on hand to advise As well as Derbyshire Dales DBCP means businesses and on and undertake inspections, District Council, the partnership residents can now access build- fire risk assessments and demo- also includes Derby City Coun- ing control services more easily litions. They will also be the cil, Chesterfield Borough Coun- thanks to a dedicated website, people to call if you have a cil, Dis- which not only enables you to dangerous structure. trict Council, book inspections but also pay Get in touch with Derbyshire Council and Bor- online. Having increased re- Building Control Partnership by ough Council. sources also means DBCP can calling 0333 880 2000 or visit It really is a case of being offer same day inspections if the website at w: dbcp.co.uk

8 In the numbers In the news £163k Illuminations Visitors in Bought Find out about our fabulous 2019 sponsorship packages: cost 2018 online [email protected] How to vote - and how to be voted for! Illuminations he election of District, Town T and Parish Councillors will take place here in the Derby- flying high shire Dales on 2 May this year. If you are not currently regis- tered to vote, then w: yourvotematters.co.uk explains how to register and also how to apply to vote by post or via a proxy. At w: derbyshire dales.gov.uk/elections2019 you will find timetables for the ur 2018 Matlock Bath Illuminations recorded a 10% elections in Derbyshire Dales O increase in visitor numbers. and details of how you can And the 121st Illuminations season was once again operated become a candidate. by us at no cost to local Council Tax payers. Information, including nomi- The autumn showpiece, which cost more than £163,000 to nation forms, will be available stage, ran from the start of September to the end of October, on this page until the election attracting 58,393 paying visitors. date. This year we'll be reinvesting £15,000 into the event from the Postal vote applications must 2018 budget surplus, updating lighting and improving the visitor be received by 5pm on Monday experience. 15 April 2019. 79% of visitors took advantage of cheaper online tickets in If you need any further infor- 2018, and planning is already well underway for this year’s mation please call our helpline event. The District Council rescued the autumn showpiece on 01629 761335. when the former organising company was voluntarily wound up after the 1983 season was hit by bad weather. It is estimated that double the amount of paying visitors – well over 100,000 people – are attracted to Matlock Bath during the Illuminations, boosting the local economy. moreinfo w: facebook.com/matlockbathilluminations

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 9 Your District Council took part in #OurDay 2018 - a conversation on our Twitter feed about how we deliver the services you value. Here to work hard for you

fast facts #OurDay is a single day in the year where we ask our workforce to take a few snaps and selfies of the work they 60 do for you. Visitors to the Town The photographs make up a fasci- Hall nating montage of a typical day in the life of Derbyshire Dales District Council, and just a small selection is re-printed 6,800 here. Household bins Your District Council took part in emptied the annual #OurDay tweetathon on 20 November last year, showcasing the many things we do to improve the 400 quality of life for Derbyshire Dales Litter bins residents. inspected From cleaning public loos, sweeping streets, emptying bins and clearing fly -tips to monitoring CCTV cameras, 400+ organising markets and healthy activi- five Freedom of Information requests. Phone calls ties, keeping our parks and play areas We posted more than 50 photos on dealt with looking great and processing planning Twitter during the day. and licensing applications... it's all in a day's work for our teams. At our Town Hall HQ during a single more info day we took over 400 phone calls, greeted more than 60 visitors and View all the #OurDay Tweets at answered over 100 emails, including w: derbyshiredales.gov.uk/ourday2018

10 feature

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 11 In the numbers 2 day Festival: 21 & Advance Local Save cash by booking online for the Cow Shed Beer Festival 22 June tickets beers at w: derbyshiredales.gov.uk/cowshed Cow Shed is back!

ur Cow Shed Beer Festival returns for its second year on 21 O & 22 June. Once again our Agricultural Business Centre plays host to this fantastic event, with a great variety of locally sourced ales and ciders, plus food stalls and, new this year, live bands. The £6 entry (£8 on the day) includes a souvenir Cow Shed glass, beer tasting menu and a free first half pint of your favourite tipple! Tickets are cheaper if you pre-book now at w: derbyshiredales.gov.uk/cowshed Follow our Facebook page for all the latest information and sign up for email updates at w: derbyshiredales.gov.uk/ enewsreg New walks on the wild side here's a new offering from Walking for Health pro- Our Walking for Health Co- T our popular Walking for gramme, which already boasts ordinator Helen Milton said: Health scheme if you want to free walks in different parts of "These new walks will be on explore new locations. the district every weekday. uneven ground and include some uphill walking, but with The 'Walk Moor' programme Trained volunteers lead a is a monthly led walk, free of wonderful views and wildlife moorland walk of around throughout the seasons. charge, exploring moorland three miles on the first Thurs- areas and gritstone edges. day of every month, meeting "So it is slightly more chal- The new partnership with at 10am, and the new pro- lenging, but the key aims re- Eastern Moors and North East gramme is available online at main the same: supporting our Derbyshire District Council w: derbyshire local communities to maintain adds to the Derbyshire Dales dales.gov.uk/walkmoor active lifestyles.”

12 What we say leisure round-up

Cromford Meadows will again host an event that pitches ‘‘ together workmates from businesses and organisations across the Dales.

ur successful Derbyshire Dales Corporate O Games are returning for a third year on Thursday 16 May. The pulling power of this challenging event means picturesque Cromford Meadows will again host an event that pitches together work- mates from businesses and organisations across the Dales. Mixed teams of between eight and 10 col- leagues will test their skills at five fun sports - rounders, netball, seated volleyball, dodgeball and an obstacle relay race. Featuring a bar and barbecue as a reward for competitors’ exertions, the Games are organ- ised by your District Council with the assistance of hosts Matlock Rugby Club. For more information about the event email [email protected] or go online to w: derbyshiredales.gov.uk/ corporategames Eco boost for leisure centres nergy saving measures at three Derbyshire The work brings the three centres into line E Dales leisure centres will save in this year with Leisure Centre, where up- enough gas to power 11 houses, electricity to grade work had already taken place. feed 824 TVs and water for 22,654 showers. Together the two partners committed to a The eco upgrade to showers, lighting and air- total investment of £1.6m to help improve and handling processes was completed at the end of modernise the facilities, not only to make them last year at Arc Leisure Matlock, Ashbourne more environmentally efficient, but also to intro- Leisure Centre and Bakewell Swimming Pool, duce exciting owned by your District Council and done in part- new oppor- nership with not-for-profit leisure trust Freedom tunities, Leisure. Freedom Leisure committed to energy including this saving works in its successful bid to take over the new soft play management of the District Council facilities. area Work since then has seen an energy conserva- (pictured) tion programme to reduce carbon emissions, currently minimise waste and improve the leisure environ- being built at ment for customers. the Arc.

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 13 In the numbers housing round-up 104 Homes in Homes in Homes in Matlock Bakewell Affordable homesunlocked ore than 100 afforda- ble homes - a mix of M rented and shared ownership - have been built or are due to complete in the Derbyshire Dales in 2018/19. Your District Council contin- ues to deliver affordable hous- ing, both through commission- ing a housing association or seeking a contribution on pri- vate sites. These include 58 homes now completed by Westleigh Part- nerships and Waterloo Housing WHG will also own and man- homes are due to complete in Group (WHG) on land near age properties on another pri- December, to be owned and Matlock Golf Club, where 39 vate developer-led site at managed by Com- properties are provided for ’Treetops’ on Matlock's Asker munity Housing Association. affordable rent and 19 for Lane. William Davis is on site In Bradwell, the first phase shared ownership. Some two with 21 affordable homes, a and three bedroom houses are of four 2 bedroom homes is mix of rent and shared owner- due towards the end of 2019. still available to buy through ship. The 2 and 3 bedroom WHG. Twelve units will be phased houses are due to complete this over three years, to be owned Eleven homes have also com- Spring. and managed by Bradwell Com- pleted at Broomy Drive, Strict local connection criteria munity Land Trust. Brailsford, and a further 13 at apply to new affordable homes Bentley Bridge, Matlock, and, Peak District Rural Housing being built at Bradwell, at the time of writing, a few Association (PDRHA) has two Taddington, Winster and schemes coming forward in shared ownership properties Bakewell in the Peak District were still available to buy Taddington and Winster for National Park. through Nottingham Communi- local people. In Taddington, a ty Housing Association. Westleigh Partnerships and scheme of three 2 bedroom Six WHG homes for rent have WHG are due to complete 12 houses and one 3 bedroom also completed this year on a affordable homes this April at house for rent has started on Matlock's Dimple Road on the private developer-led site at site, while in Winster four 2 Old Derby Road, Ashbourne - District Council’s former plant bedroom flats for rent are due phase one of 45 affordable nursery site. to start on site in spring 2019. homes that will complete over WHG is due to start on site in five years. March 2019 to build 30 shared A further seven WHG proper- ownership and rented afforda- Looking for an affordable home ties for rent are due to com- ble homes on land next to Lady in the Dales? Register at plete this month, and the first Manners School in Bakewell. w: home-options.org or con- shared ownership houses are In Brailsford, on Luke Lane/ tact our Home-Options Team due to complete this summer. Mercaston Lane, 11 affordable on 01629 761311.

14 What we say We can provide advice, guidance and assistance to the community to bring forward Community Led Housing Schemes. We are here to help. ‘‘Funds available for community led housing schemes e have funding available W to help local people deliver community-led housing. Funding can help towards start -up costs. We can also provide Homeless? grants or loans towards the costs of the development, o you know someone thanks to successfully securing D who has lost a job, whose £383,509 for 'Community Led advice, guidance and assistance tenancy has come to an end Housing' here in the Dales. to the community to bring for- or who has lost a loved one? ward Community Led Housing Maybe they are staying on a Community Led Housing is Schemes. We are here to help. friend’s sofa? housing provided for the local Please talk to us early on about All of these issues are rela- community’s benefit, with prop- your ideas by contacting Isabel erties generally being affordable tively commonplace - you may on 01629 761256 or emailing know of someone who has to rent and low cost to own or Isabel.Cogings@derbyshire experienced these – but they shared ownership. These prop- dales.gov.uk can all result in homelessness. erties must be affordable and You can also register your The Homelessness Reduc- can be owned by the community interest and find out how to tion Act is the biggest change or by a Housing Association. apply for a grant online at w: Our Rural Housing Enabler, derbyshiredales.gov.uk/ in legislation in decades and Isabel Cogings, can provide communityledhousing came into force in April 2018. As a result local councils must offer help to people at an earlier stage to try and pre- Empty homes premium vent them losing their home. From 1 April the owners of long term empty properties here in the The act puts a legal duty on Derbyshire Dales will be charged twice the amount of Council Tax councils to offer more support as regular home owners. to a wider range of people New Government legislation has enabled local councils to who are homeless or threat- double Council Tax on homes that have been unoccupied and ened with homelessness. substantially unfurnished for more than two years. If you are at risk of losing Our decision follows a public consultation last year and we your home, please don’t delay estimate it will impact up to 400 long term empty homes in our in seeking help. area, which in 2016 was recorded as the sixth worst in for the number of empty homes per 100 people. info Long term empty homes are a waste of resources, especially as more the Dales is one of the least affordable areas in the region, with w: derbyshiredales.gov.uk/ residents on lower incomes struggling to rent or buy. homeless

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 15 What we say recycling update Our challenge is to procure a waste and recycling contract that is affordable whilst meeting residents' needs and statutory recycling targets Cllr Lewis Rose OBE ‘Shape‘ of waste contract is approved unanimously ur councillors have unanimously approved O a familiar look to waste and recycling collections as the Dales prepares for a new con- tract from August 2020. At a special council meeting at the end of last year, all politi- cal parties and independent councillors supported a recom- mendation by officers that weekly food waste collections continue, together with fort- nightly collections of dry recy- cling and fortnightly collections scheme. The cost of the current waste of residual household waste The meeting, which can be collection contract is £1.9 mil- that can't be recycled or viewed again on our lion per year – on average just under 67p per house- composted. @derbyshiredalesdc hold per week. They also unanimously YouTube channel, approved the supported a change to the ser- development by this month of a But the current contract was vice, that a charge - yet to be detailed specification ahead of tendered at a time when the specified - will be made for councillors meeting again to market was much more buoy- fortnightly collections of garden give approval to tender. ant. Now, not only does service provision cost more, the level waste, bringing the Derbyshire Since 2012 the waste collec- of liability contractors seek to Dales into line with around half tion service in the Dales has share has increased, while the of UK councils that now charge been delivered by Serco on value of recyclable materials residents for this service. behalf of the District Council. In such as plastics has plummeted. Local councils do not have a advance of the contract ending legal responsibility to collect in 2020, the council has been Market testing by us, working garden waste and residents will exploring a range of potential with an industry specialist con- not be forced to buy into the service options. sultancy firm, has confirmed being able to afford a like-for- We’ve also approved that bidders consider the impact of a like replacement waste and possible service variation: introducing three weekly collections of recycling service is unlikely. residual waste during the contract term – but no earlier than 2024 Dales residents currently and only if the council votes for it. Other key provisos of any recycle or compost 57% of their potential future three-weekly collection would be that it brings waste – the county’s best per- about savings and linked in with the introduction of a free opt-in formance. But the UK could weekly collection of textiles and absorbent hygiene products - have a legal target to meet 65% such as nappies - together with communication and education. of recycling in the future.

16 In the numbers 35% In the news Of your grey Caddy liners Per roll to waste for you this buy even All of your food waste can be recycled and every little is food year more helps to reduce the amount of waste going to landfill.

Food waste: Please don’t send it to landfill

hanks to funding from WRAP (Waste and Sustained success Resources Action Pro- T Every year we ask our Online Panel of residents to gramme), this year you’ll receive an additional tell us if we are delivering the quality of service local people rightly expect. delivery of caddy liners. Data indicates that on average 35% of the The latest survey at the end of last year revealed: content of grey bins sent to landfill is recyclable  94% of respondents are satisfied with their food waste and that the weight of food recy- local area as a place to live (national rate cled by each household is reducing. 78%). To increase the amount of food waste recy-  68% satisfied with the District Council overall cled in the Dales we are working with WRAP to (national rate 61%) help you to recycle food waste.  60% consider District Council provided value In April/May all Dales households will receive for money (national rate 44%) a free roll of 52 caddy liners for food waste with  83% feel well informed about the services the an information leaflet reminding you how to Council provides (national rate 58%) use the food waste recycling service. You will then receive a second free roll in the Autumn.  97% feel safe during the day and 84% feel Don't have a kerbside and/or kitchen safe in the area after dark. caddy? Please contact us to request a free  80% of residents are satisfied with waste replacement at w: derbyshiredales.gov.uk/ collection services ordercontainer All this despite achieving £2.3m savings since If you've subscribed to our compostable sack 2014. You can add your name to the list of around scheme for garden waste you will also receive a 720 members of our Online Panel. Sign up at free roll of 42 compostable sacks in April/May. w: derbyshiredales.gov.uk/enewsreg and click Properties that currently use black sacks for on the Online Panel option. household waste can subscribe to the com- postable sack scheme for garden waste online. You can rate the services we provide in a current survey running to 31 March. If you haven’t received your supply of caddy liners or compostable sacks by the end of May, Your feedback will help us prioritise our ser- please contact us by 30 June. Caddy liners and vices and inform a new Corporate Plan for the compostable sacks will not be delivered if next four years. residents contact us after 30 June. More than 4,500 Dales residents, selected at Additional caddy liners can be purchased at random, will receive an invitation in the post to £2 per roll from the Town Hall in Matlock or take part in the survey, but any resident aged 16 Dales leisure centres. 42 compostable sacks for and over can take part now online at garden waste can be purchased for £8.50. w: derbyshiredales.gov.uk/residentsurvey

Apply, report, pay, request at w: derbyshiredales.gov.uk/DoItOnline 17 What we say news update

Community Safety: 84% of our residents feel safe outside in their local area after dark; 97% feel safe outside during the day - Residents' Online Panel 2018 Online‘‘ aware? Positive signs nline bullying, grooming and f you run a business or organi- O the dangers of social media are I sation here in the Dales why being brought to life in a thought not put your name on one of the provoking theatre show for students new signs we’re installing in the at secondary schools here in the 30 smaller parks and gardens we Derbyshire Dales. operate? Escape K3.4 is a production and The signs invite visitors to enjoy interactive workshop by the Salt- our parks and understand what mine Theatre Company, which has activities can and cannot be done been funded by Derbyshire Constab- there. ulary and your District Council. See the list and our contact School years eight, nine, 10 and 11 details at w: derbyshire have all been included in the shows. dales.gov.uk/sponsor

18 DERBYSHIRE DALES DISTRICT COUNCIL useful info The services listed below are those most frequently asked about. If a service is not listed, please t: 01629 761 100 and the operator will put you through to someone who can help. A full list of services is available on our website w: derbyshiredales.gov.uk/departments

ARTS DEVELOPMENT 01629 throughout the year. If you have REFUSE COLLECTION 761390 [email protected] moved house or have been missed 01629 761122 [email protected] BAKEWELL AGRICULTURAL off the electoral roll. BUSINESS CENTRE 01629 813777 ENERGY EFFICIENCY ADVICE RECYCLING [email protected] 0300 123 1234 Waste Helpline: 01629 761122 [email protected] BENEFITS 01629 761188 ENVIRONMENTAL HEALTH 01629 761212 [email protected] STRAY DOGS [email protected] 01283 585 510 BENEFIT FRAUD HOTLINE Abandoned vehicles, food safety, STREET CLEANSING 0800 854 440 health & safety, noise nuisance, 01629 761215 BUILDING CONTROL pollution control and Radon [email protected] Including littering, litterbins, pest EVENTS 0333 880 2000 [email protected] 01629 761390 control, dog fouling, graffiti and fly [email protected] CAR PARKS 01629 761215 tipping. [email protected] HOMELESSNESS 01629 761181 SPORTS DEVELOPMENT [email protected] COMMITTEES & MEETINGS 01629 761225 For dates & times call HOUSING ADVICE 01629 761311 [email protected] k [email protected] 01629 761133 TOURIST [email protected] LEISURE CENTRES INFORMATION COMMUNITY SAFETY 01629 761101 Arc Leisure Matlock: Ashbourne: [email protected] 01629 581322 Town Hall. Daily 10.30-2.30 w: freedom-leisure.co.uk/arc (closed Jan/Feb). 01335 343666 Ashbourne Leisure Centre: [email protected] COUNCIL OFFICES & 01335 343712 RECEPTION DESKS w: freedom-leisure.co.uk/ Bakewell: ashbourne Old Market Hall, Bridge Street. Bakewell Swimming Pool: Daily 9.30-5. 01629 816558 Matlock - Town Hall (Mon-Fri) 01629 814205 [email protected] All enquiries relating to District w: freedom-leisure.co.uk/bakewell Council services: Wirksworth Leisure Centre: Matlock Bath: 01629 761100 01629 824717 Peak District Mining Museum. w: freedom-leisure.co.uk/ Wed-Fri 11-3, weekends 11-4. wirksworth 01629 583834 COUNCIL TAX 01629 761222 [email protected] LICENSING 01629 761313 Matlock: Peak Rail Shop, Matlock Station. COUNCILLORS [email protected] A full A-Z list online Daily 10-4. 01629 580381 at w: derbyshiredales.gov.uk MATLOCK BATH ILLUMINATIONS [email protected] DERBYSHIRE DALES BUSINESS 01629 761110 ADVICE 01629 761330 w: derbyshiredales.gov.uk/illuminations [email protected] Dales Matters is available in PAYMENTS - 01629 761295 DISABLED FACILITIES GRANTS electronic, audio, Braille and 01629 761212 PARKS & RECREATION large print versions and in [email protected] 01629 761215 other languages on request. [email protected] For assistance in ELECTORAL SERVICES PLANNING & PLANNING understanding or reading 01629 761335 this document, please call [email protected] APPLICATIONS 01629 761336 Electoral records can be updated [email protected] 01629 761195.

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