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Facility User Guide NORTH CHARLESTON NORTH CHARLESTON COLISEUM PERFORMING ARTS CENTER CHARLESTON AREA CONVENTION CENTER R. Keith Summey Frank Lapsley Mayor General Manager FACILITY USER GUIDE FOR THE North Charleston Coliseum North Charleston Performing Arts Center Charleston Area Convention Center REVISED MAY 2017 5001 Coliseum Drive - North Charleston, SC 29418 PH: (843) 529-5050 FAX: (843) 529-5010 www.NorthCharlestonColiseumPAC.com www.CharlestonConventionCenter.com Rev 05/2017 2 TABLE OF CONTENTS 1.0 FACILITY CONTACTS ............................................................................... 5 2.0 RENTAL POLICIES ................................................................................... 6 2.1 LICENSE AGREEMENT ................................................................................................... 6 2.2 RENTAL FEES ............................................................................................................. 6 2.3 INSURANCE ............................................................................................................... 7 2.4 MARKETING .............................................................................................................. 7 2.5 NOVELTY SALES ......................................................................................................... 7 3.0 TICKETING .............................................................................................. 8 4.0 RATE SHEETS .......................................................................................... 9 4.1 EQUIPMENT RATES ...................................................................................................... 9 4.2 SERVICE RATES ........................................................................................................ 10 4.3 LABOR RATES .......................................................................................................... 11 4.4 STAGEHAND RATES ................................................................................................... 11 5.0 GENERAL PROVISIONS ......................................................................... 12 5.1 ABANDONED PROPERTY .............................................................................................. 12 5.2 ACCOMMODATIONS FOR GUESTS WITH DISABILITIES ........................................................... 12 5.3 ADVERTISING .......................................................................................................... 12 5.4 ANIMALS ................................................................................................................ 12 5.5 AUDIO AND LIGHTING ................................................................................................ 13 5.6 CANCELLATION ......................................................................................................... 13 5.7 CARPETED AREAS ..................................................................................................... 13 5.8 COPYRIGHT FEES ...................................................................................................... 13 5.9 DAMAGE & CLEAN-UP ................................................................................................ 13 5.10 DISCRIMINATION ...................................................................................................... 13 5.11 ELECTRICITY, AIR, WATER, TELEPHONE OR OTHER UTILITIES ............................................... 13 5.12 ELEVATORS ............................................................................................................. 13 5.13 ENTRANCES/EXITS .................................................................................................... 14 5.14 EVENT PERSONNEL .................................................................................................... 14 5.15 EXCLUSIVE SERVICES ................................................................................................. 14 5.16 FOG/SMOKE MACHINES .............................................................................................. 14 5.17 FREIGHT DELIVERIES ................................................................................................. 14 5.18 GRATUITIES ............................................................................................................ 14 5.19 HAZARDOUS CHEMICALS AND MATERIALS ......................................................................... 14 5.20 KEYS AND LOCK CHANGES ........................................................................................... 14 5.21 LICENSEE’S PROPERTY ................................................................................................ 15 5.22 MEDICAL SERVICES ................................................................................................... 15 5.23 NOISE ................................................................................................................... 15 5.24 PARKING ................................................................................................................ 15 5.25 PERMITS ................................................................................................................ 15 5.26 RECYCLING ............................................................................................................. 15 Rev 05/2017 3 5.27 RENTAL OF EQUIPMENT .............................................................................................. 15 5.28 RESIDUAL MATTERS .................................................................................................. 16 5.29 RIGGING SERVICES ................................................................................................... 16 5.30 SAFETY RAIL ........................................................................................................... 16 5.31 SECURITY ............................................................................................................... 16 5.32 SIGNS, DECORATIONS AND BALLOONS ............................................................................ 16 5.33 SMOKING ............................................................................................................... 16 5.34 TAPE AND DECALS .................................................................................................... 16 5.35 WEAPONS ............................................................................................................... 16 6.0 GENERAL GUEST POLICIES ................................................................... 17 7.0 FIRE & LIFE SAFETY STANDARDS ......................................................... 18 8.0 FOOD & BEVERAGE ............................................................................... 20 8.1 EXCLUSIVE SERVICES ................................................................................................. 20 8.2 MENUS & FOOD ....................................................................................................... 20 8.3 SAMPLING GUIDELINES ............................................................................................... 20 8.4 ALCOHOLIC BEVERAGES .............................................................................................. 21 8.5 HOSPITALITY CATERING ............................................................................................. 21 8.6 CONCESSION STANDS ................................................................................................ 21 8.7 FYI ...................................................................................................................... 21 9.0 DIRECTIONS ......................................................................................... 22 10.0 SERVICE CONTACTS ........................................................................... 23 11.0 FACILITY DIAGRAM ........................................................................... 26 12.0 EXHIBITOR FOOD BOOTH PERMIT APPLICATION ............................. 27 FACILITY-SPECIFIC INFORMATION (Available upon request) NORTH CHARLESTON COLISEUM NORTH CHARLESTON PERFORMING ARTS CENTER CHARLESTON AREA CONVENTION CENTER Rev 05/2017 4 1.0 FACILITY CONTACTS SMG CENTERPLATE Administration Office Hours: 8:30am-5:00pm M-F Staff Frank Lapsley General Manager 5002 Main Telephone: (843) 744-0168 Fax: (843) 566-1731 Jerry VonTress Assistant General Manager 5003 Rich Kellstrom General Manager 4900 Ari Goodstein Corporate Sales Manager 5044 Steve Dottai Executive Chef 4903 Mariah Nasrollahi Booking Coordinator - Office Manager 5001 JoWanda Hill-Aiken Office Manager 4901 Ingram Bright Morning Receptionist 529-5050 0 Jeanette Smalls Catering Manager 4904 Phyllis Licciardi Afternoon Receptionist 529-5050 0 Deloris Roush Operations Manager 4905 Marsha Bauknight Event Manager 4907 Finance Warehouse 4906 Kelly Graham Finance Director 5004 Tina Johnson Human Resources Manager 5005 PARKING Pam Harris Accounting Technician 5031 Staff Main Telephone: (843) 554-3887 Fax: (843) 554-3406 Ticketing Fax: (843) 529-5030 Mark Cruse Facility Parking Manager Megan Tuell Ticket Office Manager 5006 Chris Grammer Event Parking Manager Laura McKelvy Ticket Office Assistant Manager 5008 Clyde Toms Ticket Office Senior Supervisor 5007 INFORMATION NUMBERS Marketing / Novelties Fax: (843) 529-5060 Event Information Line 529-5000 Alan Coker Director of Marketing 5012 First Aid Coliseum 5054 Grace Lancaster Marketing Manager 5043 First Aid Convention Center 5055 Emma Blanks Marketing Coordinator 5035 PAC Season
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