Facility User Guide
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NORTH CHARLESTON NORTH CHARLESTON COLISEUM PERFORMING ARTS CENTER CHARLESTON AREA CONVENTION CENTER R. Keith Summey Frank Lapsley Mayor General Manager FACILITY USER GUIDE FOR THE North Charleston Coliseum North Charleston Performing Arts Center Charleston Area Convention Center REVISED SEPTEMBER 2016 5001 Coliseum Drive - North Charleston, SC 29418 PH: (843) 529-5050 FAX: (843) 529-5010 www.NorthCharlestonColiseumPAC.com www.CharlestonConventionCenter.com Rev 09/2016 2 TABLE OF CONTENTS 1.0 FACILITY CONTACTS ................................................................................. 5 2.0 RENTAL POLICIES ..................................................................................... 6 2.1 LICENSE AGREEMENT ..................................................................................................... 6 2.2 RENTAL FEES ............................................................................................................... 6 2.3 INSURANCE.................................................................................................................. 7 2.4 MARKETING ................................................................................................................. 7 2.5 NOVELTY SALES ............................................................................................................ 7 3.0 TICKETING ................................................................................................ 8 4.0 RATE SHEETS ............................................................................................ 9 4.1 EQUIPMENT RATES ........................................................................................................ 9 4.2 SERVICE RATES .......................................................................................................... 10 4.3 LABOR RATES ............................................................................................................. 11 4.4 STAGEHAND RATES ...................................................................................................... 11 5.0 GENERAL PROVISIONS ........................................................................... 12 5.1 ABANDONED PROPERTY ................................................................................................. 12 5.2 ACCOMMODATIONS FOR GUESTS WITH DISABILITIES ............................................................. 12 5.3 ADVERTISING ............................................................................................................. 12 5.4 ANIMALS................................................................................................................... 12 5.5 AUDIO AND LIGHTING................................................................................................... 13 5.6 CANCELLATION ........................................................................................................... 13 5.7 CARPETED AREAS ........................................................................................................ 13 5.8 COPYRIGHT FEES ........................................................................................................ 13 5.9 DAMAGE & CLEAN-UP ................................................................................................... 13 5.10 DISCRIMINATION ........................................................................................................ 13 5.11 ELECTRICITY, AIR, WATER, TELEPHONE OR OTHER UTILITIES ................................................. 13 5.12 ELEVATORS ............................................................................................................... 13 5.13 ENTRANCES/EXITS ...................................................................................................... 14 5.14 EVENT PERSONNEL ...................................................................................................... 14 5.15 EXCLUSIVE SERVICES ................................................................................................... 14 5.16 FOG/SMOKE MACHINES................................................................................................. 14 5.17 FREIGHT DELIVERIES ................................................................................................... 14 5.18 GRATUITIES............................................................................................................... 14 5.19 HAZARDOUS CHEMICALS AND MATERIALS ........................................................................... 14 5.20 KEYS AND LOCK CHANGES.............................................................................................. 14 5.21 LICENSEE’S PROPERTY .................................................................................................. 15 5.22 MEDICAL SERVICES ..................................................................................................... 15 5.23 NOISE ...................................................................................................................... 15 5.24 PARKING ................................................................................................................... 15 5.25 PERMITS ................................................................................................................... 15 5.26 RECYCLING ................................................................................................................ 15 5.27 RENTAL OF EQUIPMENT ................................................................................................. 15 Rev 09/2016 3 5.28 RESIDUAL MATTERS ..................................................................................................... 16 5.29 RIGGING SERVICES ...................................................................................................... 16 5.30 SAFETY RAIL.............................................................................................................. 16 5.31 SECURITY ................................................................................................................. 16 5.32 SIGNS, DECORATIONS AND BALLOONS ............................................................................... 16 5.33 SMOKING .................................................................................................................. 16 5.34 TAPE AND DECALS ....................................................................................................... 16 5.35 WEAPONS ................................................................................................................. 16 6.0 GENERAL GUEST POLICIES ..................................................................... 17 7.0 FIRE & LIFE SAFETY STANDARDS ........................................................... 18 8.0 FOOD & BEVERAGE.................................................................................. 20 8.1 EXCLUSIVE SERVICES ................................................................................................... 20 8.2 MENUS & FOOD .......................................................................................................... 20 8.3 SAMPLING GUIDELINES ................................................................................................. 20 8.4 ALCOHOLIC BEVERAGES ................................................................................................ 21 8.5 HOSPITALITY CATERING ................................................................................................ 21 8.6 CONCESSION STANDS ................................................................................................... 21 8.7 FYI ......................................................................................................................... 21 9.0 DIRECTIONS ........................................................................................... 22 10.0 SERVICE CONTACTS ............................................................................. 23 11.0 FACILITY DIAGRAM.............................................................................. 26 12.0 EXHIBITOR FOOD BOOTH PERMIT APPLICATION ................................ 27 FACILITY-SPECIFIC INFORMATION (Available upon request) NORTH CHARLESTON COLISEUM NORTH CHARLESTON PERFORMING ARTS CENTER CHARLESTON AREA CONVENTION CENTER Rev 09/2016 4 1.0 FACILITY CONTACTS SMG CENTERPLATE Administration Fax: (843) 529-5010 Main Telephone: (843) 744-0168 Frank Lapsley General Manager 5002 Staff Fax: (843) 566-1731 Jerry VonTress Assistant General Manager 5003 Rich Kellstrom General Manager 4900 Mariah Fleming Booking Coordinator 5001 Steve Dottai Executive Chef 4903 Barbara Coker Morning Receptionist 0 JoWanda Hill-Aiken Office Manager 4901 Phyllis Licciardi Afternoon Receptionist 0 Jeanette Smalls Catering Manager 4904 Deloris Roush Operations Manager 4905 Finance Fax: (843) 529-5010 Marsha Bauknight Event Manager 4907 Ronnie Burkett Finance Director 5004 Warehouse 4906 Tina Johnson Human Resources Manager 5005 Pam Harris Accounting Technician 5031 FACILITY PARKING Ticketing/Group Sales Fax: (843) 529-5030 Main Telephone: (843) 554-3887 Megan Tuell Ticket Office Manager 5006 Staff Fax: (843) 554-3406 Amber Gall Sr. Assoc. Ticket Office Mgr. 5008 Mark Cruse Facility Parking Manager Allison Thompson Asst. Ticket Office Mgr. 5007 Chris Grammer Event Parking Manager Marketing / Novelties Fax: (843) 529-5060 INFORMATION NUMBERS Alan Coker Director of Marketing 5012 Grace Lancaster Marketing Manager 5043 Event Information Line (843) 529-5000 Emma