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CROSSRAIL PROJECT

SPONSORS’ REQUIREMENTS

[text redacted]

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS

TABLE OF CONTENTS

1 DEFINITIONS OF TERMS & GLOSSARY

2 INTRODUCTION

2.1 Purpose of this Document 2.2 High -Level Objectives of the Crossrail Project 2.3 Description of the Crossrail Project

3 REQUIRED OUTPUTS

3.1 Ser vice Requirements

3.1.1 Passenger Service Capacities 3.1.2 Passenger Service Capabilities 3.1.3 Service Patterns 3.1.4 Performance 3.1.5 Resilience 3.1.6 Introduction of Crossrail Services

3.2 Stations Requirements

3.2.1 Stations Served by Crossrail 3.2.2 Interchanges with Other Existing Rail Services 3.2.3 Car Parking and Cycle Storage 3.2.4 Information & Signage 3.2.5 Amenities

3.3 Retail & Advertising Requirements 3.4 Public Radio and Communications Requirements 3.5 Freight Requirements 3.6 Requirements for Integration with Other Transport Modes and Other New Schemes

4 REQUIRED FEATURES

4.1 Ge neral 4.2 Systems

4.2.1 Compatibility and Interference 4.2.2 Power Supply 4.2.3 Control & Information Systems 4.2.4 Communications Systems 4.2.5 Safety & Security Systems 4.2.6 Passenger Information Systems

4.3 Fares & Revenue

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS

4.4 Stations

4.4.1 Existing Surface Stations 4.4.2 New Crossrail Stations

4.5 Infrastructure

4.4.1 General 4.4.2 On-Network Works 4.4.3 Central Core Area Works 4.4.4 Stabling and Maintenance of Trains 4.4.5 Infrastructure Operations and Maintenance

Facilities 4.5 Rolling Stock

4.4.1 Train Fleet Size 4.4.2 Rolling Stock Reliability 4.4.3 Train Configuration 4.4.4 Doors 4.4.5 Toilets 4.4.6 Air Conditioning, Heating and Ventilation 4.4.7 Rolling Stock Re-deployment

4.5 Maintenance

APPENDIX 1: High-Level Objectives

APPENDIX 2: Reference Documents

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS

1 DEFINITION OF TERMS & GLOSSARY

Capitalised terms used in these Sponsors’ Requirements shall have the same meanings assigned to them in the Project Development Agreement (the “PDA”) save that the following expressions shall have the following meanings:

Abbey Wood On- The section of the south-eastern branch of the Crossrail Network Section Network to the extent that it forms part of the NR Network Plum stead and Abbey Wood.

Abnormal State of Conditions when extreme loading exists on a part of the Operations railway system, such as could arise as a result of extended delays on one part of the service impinging on another, and Abnormal State shall be construed accordingly.

CPFR The Crossrail Programme Functional Requirements, as defined in the Project Development Agreement.

Crossrail Asset Any asset to be built or supplied as part of the Crossrail Project.

Crossrail Line 2 The Chelsea - Hackney route.

Crossrail Network The railway routes, depots and stations forming part of the Crossrail Project.

Crossrail Services The passenger services or any component thereof which the Crossrail Project, following the Final Delivery Date, shall perform or be capable of performing (as the context requires).

Crossrail Standard A standard produced by CRL pursuant to Paragraph 4.1.2.

Degraded State of Operation A state when, after a failure of one or more elements of the railway system, trains on the Crossrail Network are operating generally in a restricted manner pending the reinstatement of a Normal State, and Degraded State and Degradation shall be construed accordingly.

Design Capacity The capacity of the Crossrail Network and Rolling Stock necessary to satisfy the demands described as such [text redacted].

DLRL Limited, a company registered in England & Wales under company number 02052677 and having its registered office at P.O. Box 154, Castor Lane, Poplar, , E14 0DX.

Emergency State of A state which exists after a current unforeseen or unplanned Operation event which has implications of threats to life or extreme loss

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS requiring immediate attention, and before operations return to at least an Abnormal State, and Emergency State shall be construed accordingly.

Enhanced State of A state when trains continue to run on the Crossrail Network Operation on a 24 hours per day basis so that there is uninterrupted

service from the start of one day until the close of service on the following day, and Enhanced State shall be construed

accordingly.

HS1 The high speed railway between St. Pancras Station and the

Channel Tunnel.

Infrastructure or All physical assets and systems which form part of the Crossrail Infrastructure Crossrail Project and which are fixed to the ground, directly or

indirectly.

ITSO ITSO Limited, a company registered in England & Wales under company number 04115311 and having its registered office at

4th Floor, Quayside Tower, 252 - 260 Broad Street, Birmingham, West Midlands, B1 2HF, which provides a forum

for the development of ticketing systems using smartcards.

Normal State of A state when trains on the Crossrail Network are operating Operation generally in accordance with the working timetable, and

Normal State shall be construed accordingly.

NR Network The network (as that term is defined in the Railways Act 1993) for which NR is the Infrastructure Manager together with

associated depots and stations.

Opening Capacity The capacity of the Crossrail Network and Rolling Stock to be

delivered by the Crossrail Project [text redacted].

Oyster A smartcard ticketing and revenue system deployed by TfL.

Paragraph A clause of the Sponsors' Requirements.

Part of the Crossrail A section of the Crossrail Network which comprises either the Network Central Section or one of the two Surface Sections, or any

combination of them, together with such associated elements of the NR Network as may be required for operational

purposes. Part shall be construed accordingly.

PASB Pre-Agreement Sponsor Board

Peak Hours In relation to Crossrail Services operating Monday to Friday (except on Public Holidays) and scheduled to depart or arrive at Tottenham Court Road station: (a) between 07:00 and 09:59 ("the AM Peak"); and

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS

(b) between 16:00 and 18:59 ("the PM Peak").

PDA The Project Development Agreement between the Secretary of State for Transport (“SoS"), (“TfL”) and Cross Links Ltd (“CRL”), to which these Sponsors' Requirements are a Schedule.

PPM Public Performance Measure methodology in use on the NR Network in October 2008

SDO Selective Door Opening

Surface Section A term used for operational purposes to describe a section of the Crossrail Network which lies between either the north- eastern extremity of the Central Section and Shenfield or between the western extremity thereof and Maidenhead/Heathrow.

TSI Technical Standard for Interoperability. For the avoidance of doubt, TSIs are Applicable Standards.

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS

Crossrail will deliver a world-class, affordable railway, with a high frequency, convenient and accessible train service across the capital from 2017.

2. INTRODUCTION & BACKGROUND TO THE PROJECT

2.1 Purpose of this document

2.1.1 The purpose of this Sponsors’ Requirements document is to:

ƒ establish and describe the Sponsors’ high-level requirements and objectives for the Crossrail Project to the extent practicable as at October 2008;

ƒ provide for the Sponsors’ Affirmation of these Sponsors' Requirements in response to CRL’s proposals and for establishing a basis for CRL and the Sponsors to consider and resolve how developing, competing or subjective requirements are to be interpreted;

ƒ set out the minimum requirements that the Crossrail Services must achieve at the Final Delivery Date;

ƒ provide the basis for the Sponsor-level change control mechanism; and

ƒ provide the basis for monitoring CRL's role as programme manager and integrator as defined in the PDA.

2.1.2 In accordance with clause 3.3 of the PDA, in the event of any inconsistency between these Sponsors’ Requirements and either the CPFR or the Delivery Strategy, then these Sponsors’ Requirements shall take precedence.

2.1.3 Notwithstanding any other provision of the PDA or these Sponsors’ Requirements, the Sponsors may Affirm proposals by CRL that would result in the Project delivering capacity [text redacted].

2.1.4 There is a clear division of responsibility between sponsorship and delivery, with the ownership of these Sponsor Requirements sitting with the Sponsors and the CPFR residing with CRL.

2.1.5 CRL shall develop the CPFR, reference design and detailed designs and shall construct and commission the Crossrail Project in accordance with the principles established in these Sponsors’ Requirements. CRL shall demonstrate at agreed key project gateways that the requirements set out in this document are being met as part of the Assurance Process.

2.1.6 This document does not include the RS Commercial and Operational Requirements, which shall be developed in accordance with the PDA, resulting amongst other things in the Sponsors' approval of the RS Procurement Strategy, the RS Technical Specification and the Train Infrastructure Interface Specification.

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS

2.1.7 This document does not include the Depot Commercial and Operational Requirements, which shall be developed in accordance with the PDA, resulting amongst other things in the Sponsors' approval of the Depot Procurement Strategy, the Depot Technical Specification and the Depot Interface Specification.

2.2 High-Level Objectives of the Crossrail Project

2.2.1 These Sponsors' Requirements include the following objectives for the Crossrail Project:

ƒ the statement of objectives for the Crossrail Project set out in Appendix 1;

ƒ the planning, construction, commissioning and implementation of service shall be consistent with the Government's overall approach to the provision of major transport infrastructure, and the Mayor's plans for the development of the capital's infrastructure;

ƒ the Project shall support the SoS’s plans for public transport provision, in particular in relation to the manner in which it interfaces with other existing and future transport schemes, and shall be integrated with the Mayor’s transport and sustainability strategies;

ƒ value for money shall be provided at every stage of the Project;

ƒ robust cost control mechanisms shall be in place throughout the lifetime of the Project;

ƒ except to the extent that is set out in these Sponsors' Requirements, CRL shall ensure that the design and delivery of the Project shall be such as to achieve the Design Capacity at the Final Delivery Date, i.e. no later than the Target Final Delivery Date. However, the Sponsors may Affirm proposals by CRL that would result in the Project delivering capacity which may be less than the Design Capacity but shall not be less than the Opening Capacity;

ƒ the Project shall be developed, designed and constructed in a way that optimises whole life cost on the basis of an appraisal period of 50 years from the Target Final Delivery Date and TfL Business Case Development Manual(1) assumptions as to methodology and discount rates, except that such analysis in respect of On-Network Works shall be undertaken with reference to NR's equivalent procedures and parameters;

ƒ quality assurance, environmental assurance, safety and security regimes shall be established to be implemented during the phases of construction, commissioning and service operation;

ƒ in all circumstances the design of the Crossrail Project shall comply with all Applicable Laws and Applicable Standards including, but not limited to, those pertaining to safety, security, interoperability, the environment and provision for those with disability;

ƒ world-class levels of performance and reliability shall be delivered;

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS ƒ CRL shall co-ordinate the activities of parties to the Crossrail Project to deliver pro-active and consistent communications and relations with stakeholders, the media and local communities; and

ƒ all outputs shall be achieved for a minimum of 50 years from the first stage of Crossrail operations, including from the first stage of public operations, starting no later than the Target Final Delivery Date, and allowing for increased use of the system and the requirements for maintenance and renewal of Crossrail Assets over this time period.

2.3 Description of the Crossrail Project

2.3.1 Subject to service frequencies outside the Central Section being less than those within it, but appropriate to the levels of demand, the Crossrail Project shall provide high capacity metro-style services using the new Central Section and upgraded sections of the NR Network both to the north-east and to the west thereof supported by all the customary and required features and capabilities of a railway transport system.

2.3.2 The map in Figure 1 shows the required route and stations for the Crossrail Project. The fit-out of Woolwich is not yet mandated by the Sponsors.

Figure 1 - Crossrail Regional Map

2.3.3 The Crossrail Project shall have four major elements:

ƒ construction of new tunnels through central London together with: six new stations; a branch to Abbey Wood with further stations; and associated works (the Central Section, capable of operation as a viable, single entity but constructed in two parts, namely: the Central Core Area; and the Abbey Wood 97

CROSSRAIL PROJECT SPONSORS' REQUIREMENTS On-Network Section);

ƒ enhancements and alterations to existing infrastructure and stations above ground on existing NR-operated lines (the On-Network Sections between: either the north-eastern extremity of the Central Section and Shenfield; or the western extremity thereof and Maidenhead/Heathrow);

ƒ a Rolling Stock project that delivers new trains and associated depot facilities; and

ƒ the establishment of operations and maintenance arrangements for Infrastructure, stations and Rolling Stock, and subsequent letting of a concession to provide the Crossrail Services.

3 REQUIRED OUTPUTS

3.1 Service Requirements

3.1.1 Passenger Service Capacities

3.1.1.1 Subject to the provisions of Paragraphs 3.1.1.2 to 3.1.1.7 inclusive and Paragraph 4.6.3.2, the Project shall, from the Final Delivery Date, provide sufficient capacity for the railway systems to meet the peak passenger service demand in the Normal State set out below in Figure 2. The diagrams in Figure 2 set out the minimum passenger capacity demand which the Crossrail Project must satisfy at different times during the operational phase.

3.1.1.2 CRL shall ensure that the design and delivery of the Project shall be such as to achieve the Design Capacity at the Final Delivery Date, i.e. no later than the Target Final Delivery Date. However, the Sponsors may Affirm proposals by CRL that would result in the Project delivering capacity which may be less than the Design Capacity but shall not be less than the Opening Capacity.

3.1.1.3 In order to ensure that both medium and long term value is achieved, there shall be two sets of capacity targets, namely the Opening Capacity and the Design Capacity the requirements for which are set out in Figure 2 so far as railway systems (as distinct from station and interchange capacity) are concerned.

3.1.1.4 The data used in Figure 2 shall not be used for the purposes of designing stations or interchanges because the demand on such stations and interchanges may include demand from other rail services which is not accounted for in the Design Capacity shown in Figure 2. CRL shall ensure that the design of stations and

interchanges satisfies the capacity requirements to be developed by CRL derived using the methods set out in LUL's Guideline Document for Station Demand Modelling dated September 2004 and data set out in document CR-OP-PRW-PL- DS-00001, dated 17 June 2008, subject in the latter case to:

ƒ [text redacted]

3.1.1.5 [text redacted].

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS 3.1.1.6 CRL shall also demonstrate that sufficient additional capacity exists to meet demand during perturbation on the Crossrail Network.

3.1.1.7 Subject to CRL gaining the Sponsors' Affirmation of alternatives and subject to CRL's compliance with other parts of these Sponsors' Requirements, the permissible ways of satisfying Paragraph 3.1.1.2 shall be:

ƒ CRL shall procure a track and power distribution layout designs which shall be sufficient for the Design Capacity to be achieved at the Final Delivery Date even though that level of capacity may not be used at that stage, but signalling layout design shall be sufficient for no less than the Opening Capacity;

ƒ the Rolling Stock shall [text redacted];

ƒ CRL shall procure that Rolling Stock capacity supports the Design Capacity in terms of passengers per carriage at the Final Delivery Date;

ƒ Stations in the Central Core Area shall be constructed to accommodate trains which are long enough to support the Design Capacity but shall be initially finished and equipped for the operation of trains which are long enough to support the Opening Capacity at the Final Delivery Date; and

ƒ CRL shall ensure (either by putting in place new Infrastructure or adjusting existing Infrastructure) that all platforms, sidings, depots and other Infrastructure are of sufficient length to support Rolling Stock of Design Capacity (i.e., [text redacted]) unless to do so would cost a disproportionate amount relative to the respective benefits of doing so, in which case CRL shall procure that, when designing and constructing the Infrastructure, space is available for extension at minimum cost at any time after the Final Delivery Date and the Infrastructure is capable of facilitating such extension.

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS [diagrams redacted]

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3.1.2 Passenger Service Capabilities

3.1.1.1 Crossrail Services shall deliver passenger journey times between the street and platforms at each station which are as short as reasonably practicable.

3.1.1.2 In the case of conflict between achieving shorter street-to-street journey times and the specified capacity, capacity shall take precedence.

3.1.2 Service Patterns

3.1.3.1 Each Part of the Crossrail Network shall be capable of operating an independent, viable train service in times of perturbation and for the purposes of the staged introduction of Crossrail Services. All such Parts shall be capable of operating the combined Crossrail Service (i) before Final Delivery Date is achieved, and (ii) during each stage of introduction. Without prejudice to the provisions of any other Paragraph, any service pattern which includes services on the Central Section shall reflect the criticality of the performance of the Central Section but shall not be established at the expense of a reasonably regular service interval on any Surface Section.

3.1.3.2 [text redacted] 3.1.3.3 [text redacted]

3.1.3.4 [text redacted]

3.1.3.5 Subject to the maximum passenger demand, service frequency may change by time of day and day of the week to provide an appropriate level of service, taking account of demand, comfort and convenience, and the potential for maximising revenue. At any time, there may be a different frequency of service in each direction on Crossrail Services if passenger demand is unequal and operating costs can thereby be reduced.

3.1.3.6 Subject to the provisions in Paragraph 3.1.3.10, start and finish times of Crossrail Services at stations in the Central Section shall be consistent with current services. First trains shall be planned to leave originating stations in the Central Section no later than 0545 hours and last trains shall be planned to arrive at destination stations in the Central Section no earlier than 0045 hours.

3.1.3.7 Subject to the provisions in Paragraph 3.1.3.10, Crossrail Services at locations on Surface Sections shall be planned to commence no later and finish no earlier in any given 24 hours period than current services to the same locations.

3.1.3.8 CRL shall ensure that there shall be capability for Crossrail trains to call at all Crossrail stations in the Central Section. This requirement shall apply to the Rolling Stock and the station design.

3.1.3.9 On the Surface Sections, CRL shall ensure that there shall be physical capability for all Crossrail trains to stop at all stations during the Normal State of Operations. This requirement shall apply to the Rolling Stock and the station design. 101

Notwithstanding this requirement, CRL may propose for Affirmation that some Crossrail Services may not call at one or more stations along the Surface Sections in a way that balances the interests and convenience of railway users with operational efficiency and the optimisation of supplying overall passenger demand.

3.1.3.10 Crossrail Assets shall be designed and constructed to be capable of:

ƒ providing the service pattern derived from the requirements in paragraphs 3.1.1.1 to 3.1.3.9 inclusive on every day of the year; and

ƒ operating in Enhanced State on 5 occasions in any calendar year.

3.1.2 Performance

3.1.1.1 The Crossrail Service shall be designed and constructed so that it is capable of satisfying an appropriate performance specification and management regime sufficient to deliver the service pattern specified above, and modern, world-class standards of passenger capacity and comfort. The performance and management regime shall include street to street journey times, punctuality, availability of various services and key infrastructure, environmental / ambience measures and passenger comfort.

3.1.1.2 As part of the performance and management regime, CRL shall develop service specifications, timetables and operating strategies, service recovery plans and other procedures for the Crossrail Service taking full and proper account of the interests of existing Surface Sections, LUL and DLRL rail services. The performance and management regime shall ensure that the Crossrail Services meets the Design Capacity and the Opening Capacity.

3.1.1.3 CRL shall provide recommendations for the performance and management regime (including performance measures and targets) by 31 March 2009 which are appropriate to a world-class, high-density train service. Such recommendations shall be appropriate to a train service at frequencies in the Central Section which comply with these Sponsors' Requirements and shall include:

ƒ the target operational performance level of Crossrail Services on the Surface Sections, which level shall be not less than [text redacted];

ƒ the target percentage of the number of scheduled Crossrail Services that may be subject to full or partial cancellation on the Surface Sections, which percentage shall be not more than [text redacted];

ƒ the target percentage of the scheduled mileage of Crossrail Services that may be subject to full or partial cancellation on the Central Section, which percentage shall be not more than [text redacted];

ƒ being supported by the consideration of options, each of which shall require a combination of highly reliable components, in terms of Infrastructure and Rolling Stock, together with sufficient physical and operational capacity beyond those

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dictated by the minimum output requirements that supports the contingency plans for railway operations; and

ƒ not result in any diminution of performance or capability due to seasonal effects.

3.1.1.4 In addition to other measures of train performance, CRL shall demonstrate before the completion of design activities that all train services on the Surface Sections shall be sufficiently robust to ensure presentation of trains into the Central Section reliably enough to support the headways derived from the Design Capacity. CRL shall similarly demonstrate that there is sufficient capacity to avoid unacceptable disruption to the operation of trains which turn back into the Central Section when other trains are awaiting permission to enter any of the Surface Sections. Reliability of Crossrail Services and disruption shall be set and judged by reference to the performance targets which shall be prepared in detail by CRL pursuant to Paragraph 3.1.4.3.

3.1.2 Resilience

3.1.1.1 CRL shall ensure that arrangements for vehicle management and service control boundaries are in place and sufficient so that in the event of significant or material perturbation on the NR Network, there is the capability for the Crossrail Service on the Surface Sections to be curtailed whilst retaining a full service between Paddington and Stratford/Abbey Wood. Subject to Paragraph 4.1.6, CRL shall ensure arrangements are documented and in place to ensure adequate management of services can be provided on each Surface Section in the event of serious perturbation in the Central Section.

3.1.1.2 Subject to Paragraph 4.1.6, CRL shall develop operational protocols and systems which shall, so far as is reasonably practicable, be sufficient to ensure that a viable Crossrail Service can be delivered even in the event of severe disruption affecting LUL or DLRL services, and vice versa. In such circumstances, subject to Paragraph 4.1.6, CRL shall establish processes to ensure passengers shall be able to access Crossrail Services at stations even if they cannot enter LUL- controlled or DLRL-controlled areas of those stations, or vice versa.

3.1.1.3 CRL shall develop strategies and procedures using national railway protocols for the management of perturbation for the approval of the Sponsors (having consulted the Operators) before the Infrastructure Scheme Design is Assured.

3.1.1.4 CRL shall ensure that the operational performance of the railway shall be designed with regard to Normal and Enhanced States of Operation and foreseeable Emergency, Degraded and Abnormal States of Operation.

3.1.1.5 It shall be possible to recover from the closure of a section of the Crossrail Network due to emergency or failure and provide at least a Degraded State of Operation on other Parts of the Crossrail Network within 30 minutes.

3.1.1.6 Subject to Paragraph 4.1.6, CRL shall develop for Assurance contingency plans for the operation of stations in the Central Section in consultation with LUL and other interested parties in order to manage perturbations howsoever caused in such a

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way that results in the minimum overall inconvenience to passengers using sub- surface stations commensurate with safety and security requirements.

3.1.1.7 Subject to Paragraph 4.1.6, CRL shall develop contingency plans for railway operations with NR and potentially affected third party train operators in accordance with national rail practice in order to manage perturbations howsoever caused in such a way that results in the minimum overall inconvenience to railway customers on both the Central Section and the NR Network commensurate with safety and security requirements.

3.1.1.8 As part of the development of contingency plans for railway operations, CRL shall identify stations where Crossrail or other services have to call, having been diverted onto lines on which platforms, which form part of the respective stations, are not normally available to such services. The results of this activity shall be used to inform decisions to be taken when seeking to comply with Paragraph 4.4.1.2.

3.1.2 Introduction of Crossrail Services

3.2.1.1 CRL shall develop and manage a plan for the introduction of Crossrail Services in stages, which plan shall be agreed with the Operators. Subject to Paragraph 3.1.6.2, the introduction of Crossrail Services shall commence at the earliest practicable opportunity in order to optimise the net effects of the start of revenue earning services and costs of construction.

3.2.1.2 The Part(s) of the Crossrail Network in use at the start of each stage shall be capable of operating a viable Crossrail Service having regard to:

ƒ their ability to interface with other services; ƒ reliability growth of rolling stock and infrastructure; and ƒ the interests and convenience of railway users.

3.2.1.3 Having consulted the Operators, CRL shall give the Sponsors [text redacted] notice of the date on which Crossrail Services shall start for each stage, having allowed for an appropriate period of Trial Operations and the completion of Dynamic Tests and Trial Running for the respective stages.

3.2.1.4 The Final Delivery Date shall be no later than the Target Final Delivery Date. The dates set out in Table 1 below are without prejudice to CRL’s obligations in respect of the Final Delivery Date.

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3.2.1.5 Subject to Paragraphs 3.1.6.1 to 3.1.6.4 inclusive, the Sponsors require the introduction of Crossrail Services to be undertaken in line with Table 1 below.

Stage Sponsor Requirement Target date*

A Progressive introduction of new Crossrail rolling stock on [text redacted] existing suburban services into Liverpool Street by substitution

B On-Network Works between Stratford and Shenfield [text redacted] inclusive Substantially Complete with all relevant Crossrail Services running into Liverpool Street (high level)

C On-Network Works between Heathrow and Westbourne [text redacted] Park inclusive Substantially Complete with Crossrail Services running at a frequency of 4 trains per hour into Paddington (high level)

D Crossrail Services running from Paddington (low level) to [text redacted] Custom House/Abbey Wood allowing a nominal 3 months for Trial Operations on that Part

E Through running of Crossrail Services from Paddington (low [text redacted] level) to Shenfield and to Custom House/Abbey Wood

F Full Crossrail Service from Maidenhead and Heathrow [text redacted] through the Central Section to Shenfield and Custom House/Abbey Wood ∗ [text redacted]

Table 1: Opening Stages

3.2 Stations Requirements

3.2.1 Stations Served by Crossrail

3.2.1.1 Crossrail Services shall be capable of calling at the stations listed in Table 2 and as shown on Figure 3.

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Shenfield Abbey Wood Hanwell Brentwood Custom House Southall Harold Wood Hayes & Harlington Gidea Park Isle of Dogs Heathrow Terminals * Romford Whitechapel Chadwell Heath Liverpool Street Goodmayes Farringdon West Drayton Seven Kings Tottenham Court Road Iver Ilford Bond Street Langley Manor Park Paddington Slough Forest Gate Burnham Maryland Acton Main Line Taplow Stratford Ealing Broadway Maidenhead West Ealing

* Terminals 1 to 4 inclusive shall be capable of being served during the Normal State of Operation, and Terminal 5 shall be capable of being served during perturbation.

Table 2 - Stations

3.2.1.2 Provision shall also be made, in the form of a station box, for a possible future station at Woolwich. The Sponsors will take a decision at a later date on whether to fit out the box as a station, and CRL shall identify the necessary timing of this decision in order to minimise the impact on cost and programme, both in terms of Rolling Stock and Infrastructure considerations.

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Figure 3 Crossrail Route Connections Map

3.2.2 Interchanges with Other Existing Rail Services

3.2.2.1 It is intended that interchange with other rail services shall be considered at stations as set out in Figure 3 and Table 3. The Sponsors shall Affirm whether the interchange at any particular station shall be provided as an integral part of Crossrail Project, bearing in mind the cost, the overall objectives set out at Paragraphs 2.3.1 and 2.3.2 and the differing degrees of physical integration that shall be required.

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Station LUL National Rail DLR HS1 Shenfield X Romford X Stratford X X X X Abbey Wood X Custom House X Isle of Dogs / Canary Wharf X X Whitechapel X X Liverpool Street X X Farringdon X X Tottenham CR X Bond Street X Paddington X X Ealing Broadway X X West Ealing X Heathrow X Slough X Maidenhead X

Table 3 - Interchange with other railway services

3.2.3 Car Parking and Cycle Storage

3.2.2.1 Reserved car parking for people with restricted mobility shall be provided where public car parking is provided. CRL shall co-ordinate with and accommodate access improvements for people with restricted mobility with those carried out by other relevant Government Authorities, local authorities and relevant agencies (which may be outside the railway demesne).

3.2.2.2 CRL shall, as far as is reasonably practicable, enhance public cycle storage at existing and new surface stations consistent with the passenger throughput in the Design Capacity requirements.

3.2.3 Information & Signage

3.2.2.1 CRL shall ensure that all station entrances shall have clear signage and be easily recognisable on the street and designed to be appropriate for the area in which they are located and the character of the surrounding buildings. The nature of the urban environment on the Crossrail route will require that most entrances to sub- surface station be integrated into new surface buildings and/or developments.

3.2.3 Amenities

3.6.1.1 Parts of stations and Infrastructure which are underground or to which no natural ventilation is possible shall be provided with forced ventilation in order to achieve an acceptable ambient condition year round and meet requirements for smoke extraction and evacuation in the event of an emergency.

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3.6.1.2 A programme for the sponsorship of art works at new stations shall be established by CRL, with display to be considered during the detailed design of these stations in order not to compromise operational, safety or security requirements.

3.6.1.3 Passenger toilets shall be provided at stations in the Surface Sections where extensive modifications are undertaken.

3.6.1.4 Stations shall be designed to minimise the net cost of property acquisition and optimise commercial value to the benefit of the Project subject to operational and safety requirements being met.

3.3 Retail & Advertising Requirements

3.3.1 Stations shall be planned to incorporate an appropriate amount of advertising and commercial space and to provide secondary passenger amenities, subject to not compromising operational, safety and security requirements.

3.3.2 Infrastructure and Rolling Stock shall maximise the opportunity for securing revenue from advertising and commercial opportunities, subject to not compromising operational, safety and security requirements.

3.3.3 Crossrail facilities shall be capable of being exploited for their commercial potential consistent with local planning, operational, safety and regulatory requirements. CRL shall develop commercial strategies to ensure that commercial outlets within stations serve the needs of passengers using the Crossrail Network: Crossrail stations shall not be designed as shopping destinations in their own right (although associated buildings, e.g. over stations, may become so where appropriate).

3.3.4 CRL shall ensure that Crossrail Infrastructure is capable of supporting communication or utility distribution where no conflict exists with the reliable, safe and secure operation and maintenance of the railway.

3.4 Public Radio and Communications Requirements

3.3.1 CRL shall bring forward for Affirmation proposals for the provision of personal communications, wi-fi and similar systems for passengers on trains and in stations provided they demonstrate commercial viability, operational safety and are consistent with best practice in security.

3.4 Freight Requirements

3.3.1 CRL shall ensure that the Crossrail Project does not adversely affect the existing capability, as of October 2008, of any other rail networks or line to operate freight trains.

3.3.2 CRL shall construct the Central Section so that it capable of satisfying the RS Commercial and Operating Requirements and the RS Technical Specification.

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3.4 Requirements for Integration with Other Transport Modes and Other New Schemes

3.6.1 Crossrail Infrastructure shall be consistent with, and, where appropriate, provide interchange with, other committed new transport schemes in the infrastructure programmes of the Mayor and the national railway as at October 2008.

3.6.2 Where it is reasonable and value for money to do so, CRL shall co-ordinate Crossrail design and Infrastructure development, scheme programming and commissioning, regulation and licensing regimes, operational and performance regimes, and information and marketing strategies, with equivalents.

3.6.3 Having due regard to the requirements of the London Olympic Games and Paralympic Games Act 2006, CRL shall co-ordinate Crossrail design and Infrastructure development, scheme programming and commissioning, regulation and licensing regimes, operational and performance regimes, and information and marketing strategies, with, and provide support to, Olympics-related projects to all transport modes.

3.6.4 In designing the Crossrail Infrastructure, CRL shall ensure that provision shall be made for the future enhancement and expansion of Crossrail and its integration with future transport projects, where this could be achieved at no additional cost to the Crossrail Project. Where future enhancements and expansion proposals are considered to be sufficiently advanced to justify active provision involving cost over and above the cost of the Crossrail Project, these shall be individually evaluated and treated as a Change in each case. These requirements apply to any preliminary ideas that may exist for long-term enhancements to Crossrail itself, and to the Crossrail Line 2 proposal.

3.6.5 CRL shall oversee the safeguarding (for the purposes of Applicable Law) on the following routes on behalf of the SoS: Crossrail Line 2; Reading to Maidenhead (inclusive); and Abbey Wood to Hoo Junction (inclusive). Such activities shall include without limitation the preparation of formal responses to planning applications on these lines of route, appropriate liaison with local authorities and consultation from time to time as directed by the Secretary of State for Transport. CRL shall also provide appropriate technical and engineering support to the SoS as may be required to inform future development of these routes and shall maintain the safeguarding of the Crossrail Network as set out in the maps and sections of the completed Crossrail Act.

3.6.6 CRL shall, as far as is practicable and in all circumstances in accordance with Paragraph 3.2.2.1 and the overall objectives set out at Paragraph 2.2.1 and Appendix 1, facilitate interchange opportunities between Crossrail and other modes of transport. In doing so CRL shall take account of SoS’s policies in relation to other transport modes, in particular the national railway, as well as relevant policies and programmes from the Mayor's Transport Strategy, the Local Implementation Plans of the London Boroughs, and the Local Transport Plans (or equivalents) of the relevant local authorities outside London.

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3.6.7 CRL shall work with TfL to ensure that all new stations and other sub-structures to be constructed in the Central Core Area are appraised to optimise the balance between delivery costs, over-site development proceeds and potential long-term commercial revenues.Over-site developments shall be in accordance with the collaboration agreements relating to Bond Street (East and West), Tottenham Court Road (East), Farringdon (West) and Liverpool Street (West) and with Parliamentary Undertakings made by the SoS.Over-site development of stations at Woolwich and Isle of Dogs shall be subject to specific agreements with developers.

3.6.8 The sub-structures constructed as part of the Crossrail Project shall be: ƒ able to accommodate appropriate levels of development and the uses consistent with the appraisals and achievable planning consents;

ƒ able to support superstructure loadings which fulfil the Applicable Standards in force at 31 October 2008; and

ƒ designed with due regard to the provision of access for persons, utilities and other things required for use of the developments as far as reasonably foreseeable on 31 October 2008.

4 REQUIRED FEATURES

4.1 General

4.1.1 CRL shall provide programme management services for all works and services to be procured by or on behalf of the Crossrail Project. Such services shall include without limitation:

ƒ acting as Nominated Undertaker;

ƒ project planning and control in terms of cost and programme;

ƒ risk identification and management;

ƒ co-ordination of communications, media relations and stakeholder management; and

ƒ change management.

4.1.2 CRL shall develop and implement the Crossrail Standards, a suite of document setting out a uniform set of standards a basis for progress where standards of different Government Authorities or other persons with jurisdiction to set standards are not consistent or compatible with each other, to the satisfaction of CRL and of all Government Authorities and other persons with jurisdiction to set standards affected. Such standards shall cover all aspects of the Project, and to the extent that the requisite standards do not already exist, operations and maintenance of the assets created by the Project.

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4.1.3 CRL shall develop, implement and maintain procedures information and training to be adopted in the delivery of the Project and, unless the Sponsors agree otherwise,

in the operation and maintenance of Crossrail Assets. Such procedures and information shall include without limitation the creation and retention of records and data. Such training shall include the provision of training plans, instructional

materials and manuals, and the training of the Operators' trainers who shall train the Operators' other personnel at the Operators' expense. Instructional materials shall

include without limitation simulators, computer models and other models reasonably necessary for effective training.

4.1.4 Without limitation, CRL shall be responsible for the integration of procedures, designs, railway and other systems, construction activities, testing and

commissioning until the start of Trial Operations. After the start of Trial Operations, CRL's responsibilities in this regard shall exclude such activities in

respect of operations and maintenance.

4.1.5 Without limitation, CRL shall establish appropriate demarcations between eventual Infrastructure Managers, Operators and the owners of such assets and systems in

terms of their respective responsibilities for the design, construction, operations and maintenance of physical assets and systems, and the provision of personnel and

supporting and procedures.

4.1.6 Without limitation, CRL shall develop and maintain, until taken over by other parties to the Crossrail Project, strategies, detailed train and other service specifications,

access contracts, timetables and other working documents necessary for the planning, operation and maintenance of the assets created by the Project. CRL shall

support such other parties once they have taken over such activities.

4.1.7 CRL shall support the Sponsors and others in the preparations to let a concession to operate the Crossrail Services. The requirements for branding and associated

elements of line-of-route architectural policies shall be subject to Affirmation.

4.1.8 Without prejudice to compliance with other parts of these Sponsors' Requirements, Crossrail Assets shall, wherever reasonably practicable, be delivered according to the following overall principles designed to ensure good value for money, to achieve world-class performance in construction and operation and to minimise risks to public finances:

ƒ all Crossrail Assets shall be of high-quality and shall be constructed or installed, and operated, using tried and proven materials, techniques, technologies and systems;

ƒ disruption to the operational railway arising from investigation, construction, testing and commissioning works shall be minimised, with every effort made (in conjunction with the respective Infrastructure Managers) to optimise possession planning;

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shall be minimised and any modified train plans shall be resilient and capable of operation so as to meet acceptable performance targets;

ƒ the use of materials, technology, techniques, systems or services that are available only from a monopoly supplier, or that are otherwise at high risk of supply failure or cost escalation, shall be avoided;

ƒ all Crossrail Assets shall be compatible with those in use (or to be put in use following routine upgrades which were reasonably foreseeable in October 2008) on existing railway lines and stations to be served by Crossrail Services;

ƒ Infrastructure, Rolling Stock and control and communication systems shall be delivered such that together with operational processes and personnel, a safe, effective and efficient railway is achieved;

ƒ CRL shall comply with Crossrail Standards which shall support the policies of the Mayor in place in October 2008, as amended from time to time, for climate change(2).

ƒ other than in respect of On-Network Works, for which NR's equivalent procedures shall be used, whole life costs of Crossrail Assets taken as a whole shall be optimised using TfL's Business Case Development Manual(1) methodology by consideration of, without limitation:

o initial capital costs, including capital cost of the Rolling Stock and depot;

o operations and maintenance costs including energy costs, charges and compensation payments arising from track and station access contracts over a period of 50 years from 2017;

o disposal costs; and

o a managed approach to innovation;

4.1.9 The Project programme shall be designed so as to facilitate the staged introduction of Crossrail Services in accordance with Paragraphs 3.1.6.1 to 3.1.6.5 inclusive.

4.1.10 Prior to the Final Delivery Date, CRL shall provide the Sponsors with a close-out report which shall include, without limitation, outline designs, construction methodology and programmes and budget estimates for works and services which shall be required to be procured by others after the end of the Project in order to increase the capacity of the Crossrail Network and Rolling Stock from Opening Capacity levels to Design Capacity levels.

4.2 Systems

4.2.1 Compatibility and Interference

4.2.1.1 CRL shall ensure that none of the Crossrail Assets shall interfere electro- magnetically or in any other respect with the safe and reliable operation of other

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS systems, failing which CRL shall cause those other systems which would be adversely affected to be adapted so that they operate as intended.

4.2.2 Power supply

4.2.2.1 CRL shall be responsible for ensuring that planned power supply for the Central Core Area shall be sufficiently resilient to enable the continuation of Crossrail Services in Emergency and Degraded States in the absence of power supplies to other relevant transport providers.

4.2.2.2 CRL shall be responsible for ensuring that planned power supply for the Central Core Area shall be adequate for the Design Capacity after allowing for appropriate levels of outage both in the national grid and in the Crossrail distribution network.

4.2.3 Control & Information Systems

4.2.2.1 CRL shall ensure that strategic control of all Crossrail Services across the entire Crossrail Network shall be capable of being managed in such a way as to secure the interests of end-users of both the NR Network and Crossrail Network as far as reasonably practicable. In order to maximise the efficiency of control activities, particularly during perturbation, CRL shall provide a single, dedicated, integrated control point for the Central Section, with appropriate protocols for integrating control of stations, power supply and other control functions, with control of trains. That control point shall be located and configured so as to make the management of interfaces with NR signalling, route control and electrical control centres as effective as is reasonably practicable. A ‘fall-back’ capability shall be provided to maintain a minimum level of service control in the event of the closure or evacuation of the main control facility for the Central Section. The 'fall-back' capability shall be capable of being fully activated as soon as is reasonably practicable and shall be sustainable for up to 7 days.

4.2.2.2 The train control system for the Crossrail Network shall provide ERTMS-compatible functionality on the Surface Sections and shall be capable of Automatic Train Operation in the Central Section.

4.2.2.3 Remote access to information generated by control systems shall be available to staff involved indirectly in performance and general management, and as required at stations, depots, power supply and maintenance facilities.

4.2.3 Communication systems

4.2.2.1 Continuous two-way communication shall be provided throughout the entire railway; including control centre, trains, stations, tunnels, stabling, depot, train crew and other staff and facilities for operating and maintenance staff.

4.2.2.2 Communications systems shall be provided for the use of the emergency services which comply with Applicable Standards.

4.2.2.3 "Back-to-back" radio systems, including fail-safe facilities, shall be provided where necessary to facilitate engineering operations and local train movements.

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4.2.3 Safety & Security Systems

4.2.2.1 Appropriate security facilities and protocols shall be designed from the outset with regard to risks to persons and property so as to minimise opportunities for criminal activity to levels that are as low as reasonably practicable following risk assessments.

4.2.2.2 Closed-circuit television equipment shall be provided for operational as well as safety and security purposes and where appropriate shall be controlled by the control systems. CRL shall agree coverage and camera views with the Operators, including the degree of control of camera panning and tilting necessary to optimise the coverage from each camera. Where appropriate, sensor alarms shall be provided, and recording devices shall be provided so that the system will record images to standards required by the Courts for use as evidence in criminal cases.

4.2.2.3 CRL shall provide surfaces to trains and infrastructure which are resistant to graffiti and vandalism and which, where appropriate, deter roosting or nesting by birds and vermin. Floor surfaces shall be slip-resistant.

4.2.3 Passenger Information Systems

4.4.1.1 The Crossrail Project shall provide passenger information systems at stations and on board Rolling Stock of a standard at least equal to those provided on TfL services at the date intended for Crossrail opening, reflecting the aims of TfL and associated national rail’s travel information strategies and plans, and in particular the need to reflect the diverse information needs of Crossrail users, including without limitation the use of web-sites showing real-time information.

4.4.1.2 CRL shall provide controllable public address systems so that the coverage and quality of announcements may be configured to suit operational requirements. Inductive loop apparatus shall be provided for the benefit of the users of hearing aids.

4.4.1.3 CRL shall provide help points for hands-free access to train information and emergency assistance.

4.3 Fares and Revenue

4.3.1 A fare collection and revenue protection system shall be provided which utilises stored value cards and pre-paid tickets using technology which shall be compatible with the Oyster and ITSO specifications and capable of accepting Oyster and ITSO payment. All new stations shall be gated and otherwise secure for fare collection and revenue control purposes and appropriate arrangements shall be made for existing stations, in particular those which will be subject to major works under the Crossrail Project. Crossrail stations shall have a number of ticket gates sufficient to prevent a significant build-up of queues during the Normal State of Operation.

4.3.2 The fare collection system shall be fully integrated into the national rail and TfL Travelcard programmes as at October 2008. Passengers shall be able to

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CROSSRAIL PROJECT SPONSORS' REQUIREMENTS purchase tickets and make travel enquiries at stations and elsewhere and revenue protection measures shall be provided in accordance with such programmes.

4.3.3 The ticketing and fare collection system procured by CRL shall be capable of accommodating the imposition of a premium fare for Crossrail Services for which Heathrow is either the origin or the destination.

4.4 Stations

4.4.1 Existing Surface Stations

4.4.1.1 Existing surface stations shall be modified to meet Crossrail Standards, passenger needs, numbers and other Project requirements including without limitation fare collection, security, passenger information, operational requirements, the Opening Capacity and the Design Capacity.

4.4.1.2 So far as is reasonably practicable, CRL shall undertake works to existing surface stations where necessary to permit trains to call there during perturbed operations when such a stopping pattern is necessary to support the contingency plans required by Paragraphs 3.1.5.6 to 3.1.5.8 inclusive, for example when Crossrail or other services are diverted onto lines on which platforms, forming part of the respective stations, are not normally available to such services.

4.4.2 New Crossrail Stations

4.5.1.1 New station platforms shall be provided with straightforward, convenient circulation routes to the surface. New stations shall provide step-free access from street to Crossrail platforms via passenger-operated lifts where necessary. Where entirely new platforms are constructed and used exclusively by Crossrail trains, there shall be step-free access into the trains. Where reasonably practicable, new stations which are underground shall have step-free access to platforms for interchange services. Lifts and escalators shall be provided to a standard appropriate for a modern railway system.

4.5.1.2 New stations which are underground shall be provided with platform edge doors.

4.5.1.3 Stations which are underground shall be constructed to accommodate trains which are long enough to support the Design Capacity but shall be initially finished and equipped for operation of trains which are long enough to support the Opening Capacity.

4.5 Infrastructure

4.5.1 General

4.5.1.1 The following principles shall be adopted in the design and construction of Crossrail Infrastructure:

ƒ Crossrail Infrastructure design and construction methodology shall recognise the existing Infrastructure and future committed schemes of the utilities companies 116

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ƒ An appropriate physical, operational and systems demarcation shall be established between the Infrastructure Managers, for design, construction, operations, maintenance and safety purposes.

ƒ Facilities shall be provided to support the effective management of perturbation in accordance with Paragraphs 3.1.4.1 to 3.1.5.8 inclusive.

ƒ Track and power distribution layouts shall be designed to meet the Design Capacity.

4.5.2 On-Network Works

4.5.2.1 CRL shall procure the necessary modifications to NR infrastructure to provide new station platforms, station platform extensions, stabling, turnouts, and depot access. Without limitation, track layouts will need to be changed, junctions and stabling and depot facilities added and additional freight loops constructed as required, to allow the service requirements set out above to be delivered.

4.5.3 Central Core Area Works

4.5.3.1 New tunnels and civil engineering structures shall have a design life of 120 years. They shall be constructed in such a way that, with appropriate mitigating measures, their impact on property and utilities can be controlled. Tunnels shall be equipped with a ventilation system to provide acceptable ambient conditions for passengers and to meet requirements for evacuation and smoke extraction in the event of emergency.

4.5.3.2 New tunnels and tunnel approaches shall be provided with adequate flood control and protection measures.

4.5.4 Stabling and Maintenance of Trains

4.4.4.1 When not in normal use, Crossrail Rolling Stock, including on-track plant or Rolling Stock for maintenance purposes, if any, shall be kept at a location or locations with appropriate facilities for security, routine maintenance and cleaning, and CRL shall cause assets to be created, modified or procured accordingly. Such locations shall be sited so that activities undertaken there do not disrupt operations on the Crossrail or NR Networks.

4.4.4.2 The requirements for the maintenance facilities shall be addressed through the approval processes for the Depot Commercial and Operational Requirements and associated documents.

4.4.5 Infrastructure Operations and Maintenance Facilities

4.5.1.1 CRL shall procure or create appropriate access to the Crossrail Network, fixed equipment and facilities for personnel necessary for the operation and maintenance of the Crossrail Infrastructure.

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4.5 Rolling Stock

4.6.1 Train Fleet Size

4.6.1.1 A sufficient number of trains shall be available at all times so as to enable the delivery of the required Crossrail Service and passenger capacities at the Affirmed performance levels, and to enable the implementation of an appropriate whole-life maintenance regime.

4.6.2 Rolling Stock Reliability

4.6.2.1 Rolling Stock reliability shall be sufficient to deliver the required service and passenger capacities.

4.6.3 Train Configuration

4.6.3.1 Trains shall provide seating and standing areas appropriate to the expected passenger loads, journey durations and capacity requirements. Trains shall comprise a single fleet of uniform design and each train shall be capable of carrying enough passengers to satisfy demand, subject to Paragraph 4.6.3.2. The Opening Capacity of Rolling Stock shall be calculated by CRL and the Rolling Stock designers on the basis that the maximum length of trains shall [text redacted].

4.6.3.2 Maximum standing density in the Normal State shall be no more than: 4 passengers per square metre for periods of less than 10 minutes; 2 passengers per square metre for periods of more than or equal to 10 minutes but less than 20 minutes; and no-one shall be expected to stand for 20 minutes or more.

4.6.3.3 Accommodation for passengers' luggage shall be provided on all trains.

4.6.3.4 Crossrail Services shall be provided by a uniform fleet of fixed-formation trains with wide gangways and walk-through capability. The fixed formation shall be capable of separation for the purposes of maintenance and the future insertion of additional, carriages, but, subject to the Sponsors' approval of the RS Technical Specification and the Train Infrastructure Interface Specification, intermediate cabs need not be provided.

4.6.3.5 Branding and other commercial considerations relating to Rolling Stock shall be addressed through the approval processes for the RS Commercial and Operational Requirements and associated documents.

4.6.4 Doors

4.6.4.1 Sufficient numbers and types of doors shall be provided to meet the overall service requirements set out above.

4.6.4.2 Selective door opening may be used at stations on the Surface Sections, but only where other solutions do not offer value for money.

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4.6.4.1 Toilets shall not be provided on board Crossrail trains.

4.6.5 Air Conditioning, Heating and Ventilation

4.4.4.1 Trains shall be provided with air conditioning and heating to maintain a comfortable environment for the passengers throughout the year.

4.4.5 Rolling Stock Re-deployment

4.5.1.1 Trains shall be designed in such a manner as to be capable of re-deployment elsewhere on the National Rail network at minimal additional cost.

4.5.1.2 Passive provision for subsequent fitment of equipment will be acceptable where it can be demonstrated to the Sponsors satisfaction, through the RS Technical Specification and the Train Infrastructure Interface Specification approval processes, that the costs of such work would not be prohibitive.

4.5 Maintenance

4.7.1 Design of the Crossrail Project shall account for secure and safe access by people, plant and Rolling Stock for maintenance purposes.

4.7.2 Maintenance procedures and facilities for all Infrastructure and Rolling Stock and the relevant performance management arrangements shall ensure the delivery of the service requirements and other requirements set out in this document.

4.7.3 Maintenance of the railway infrastructure shall be procured to a specification and programme designed to deliver the required levels of infrastructure reliability necessary to support the Crossrail Services, subject, in the Central Section, to engineering access being limited to non-operational hours and a maximum of two 56 hour possessions per annum.

4.7.4 Without limitation, the Project shall include the procurement of adequate tools, plant (including, without limitation, on-track plant) and equipment where such things do not already exist and the making of arrangements for Spares and Maintenance & Support Services. CRL shall design the Railway and shall support the creation of operations and maintenance organisations to meet a maintenance strategy which shall require the Sponsors’ Affirmation no later than [text redacted], after it has been agreed between CRL and the Infrastructure Managers.

4.7.5 Crossrail Rolling Stock and stabling and depot facilities shall be designed to support the provision of the service and performance requirements, the required

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features for Rolling Stock, other relevant provisions of these Sponsors' Requirements and world-class practice relating to Rolling Stock maintenance.

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APPENDIX 1: High-Level Objectives

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APPENDIX 2: Reference Documents

(2) Action Today to Protect Tomorrow: The Mayor’s Climate Change Action Plan, issued by Authority, February 2007 (1) TfL Business Case Development Methodology issued by TfL Business Planning & Performance Department, March 2007

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