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The Operator's Story Appendix
Railway and Transport Strategy Centre The Operator’s Story Appendix: London’s Story © World Bank / Imperial College London Property of the World Bank and the RTSC at Imperial College London Community of Metros CoMET The Operator’s Story: Notes from London Case Study Interviews February 2017 Purpose The purpose of this document is to provide a permanent record for the researchers of what was said by people interviewed for ‘The Operator’s Story’ in London. These notes are based upon 14 meetings between 6th-9th October 2015, plus one further meeting in January 2016. This document will ultimately form an appendix to the final report for ‘The Operator’s Story’ piece Although the findings have been arranged and structured by Imperial College London, they remain a collation of thoughts and statements from interviewees, and continue to be the opinions of those interviewed, rather than of Imperial College London. Prefacing the notes is a summary of Imperial College’s key findings based on comments made, which will be drawn out further in the final report for ‘The Operator’s Story’. Method This content is a collation in note form of views expressed in the interviews that were conducted for this study. Comments are not attributed to specific individuals, as agreed with the interviewees and TfL. However, in some cases it is noted that a comment was made by an individual external not employed by TfL (‘external commentator’), where it is appropriate to draw a distinction between views expressed by TfL themselves and those expressed about their organisation. -
London Day Return and Travelcard Fares from Cambridge
London day return and Travelcard fares from Cambridge GA = Greater Anglia for trains to Liverpool Street Time restrictions Monday to Friday. Tickets can be used any Fares listed below for London Travelcard (for unlimited travel Any = Either Great Northern to King’s Cross or time at weekends. KGX = King’s Cross LST = Liverpool Street on underground, bus and rail within Greater London) and a GA to Liverpool Street Railcards may add additional restrictions London Day Return just covering the rail fare to London. London Travelcard London Day Return 2 Adult 2 Adult Ticket Operator Railcard Arr London Dep London Adult Child 2 Child Adult Child 2 Child Anytime Day Any No Any time Any time £47.50 £23.75 £142.50 £39.50 £19.75 £118.50 Anytime Day GA No Any time Any time £36.00 £18.00 £108.00 Off-Peak Any No After 1000 Not 1628 to 1901 KGX or 1835 LST £31.50 £15.75/£2.00[1] £78.15[G]/£67.00[1] £24.00 £2.00 £52.00 Anytime Day Any Yes Any time Any time £31.35 £9.05 £80.80 £26.05 £7.50 £67.10 Anytime Day GA Yes Any time Any time £23.75 £6.85 £61.20 Off-Peak GA No After 1000 Any time £25.40 £12.70 £62.95[G] £21.10 £2.00 £46.20 Super Off-Peak GA No After 1200 Not 1558 to 1902 £24.00 £12.00 £59.55[G] £16.40 £2.00 £36.80 Super Off-Peak Any No Sat and Sun only Sat and Sun only £22.50 £11.25/£2.00[1] £55.80[G]/£49.00[1] £16.50 £2.00 £37.00 Off-Peak Any Yes After 1000 Not 1628 to 1901 KGX or 1835 LST £20.80 £6.00/£2.00[1] £53.60/£45.60[1] £15.85 £2.00 £35.70 Off-Peak GA Yes After 1000 Any time £16.75 £4.85 £43.20 £13.95 £2.00 £31.90 Super Off-Peak GA Yes -
Oyster Conditions of Use on National Rail Services
Conditions of Use on National Rail services 1 October 2015 until further notice 1. Introduction 1.1. These conditions of use (“Conditions of Use”) set out your rights and obligations when using an Oyster card to travel on National Rail services. They apply in addition to the conditions set out in the National Rail Conditions of Carriage, which you can view and download from the National Rail website nationalrail.co.uk/nrcoc. Where these Conditions of Use differ from the National Rail Conditions of Carriage, these Conditions of Use take precedence when you are using your Oyster card. 1.2 When travelling on National Rail services, you will also have to comply with the Railway Byelaws. You can a get free copy of these at most staffed National Rail stations, or download a copy from the Department for Transport website dft.gov.uk. 1.3 All Train Companies operating services into the London Fare Zones Area accept valid Travelcards issued on Oyster cards, except Heathrow Express and Southeastern High Speed services between London St Pancras International and Stratford International. In addition, the following Train Companies accept pay as you go on Oyster cards for travel on their services within the London National Rail Pay As You Go Area. Abellio Greater Anglia Limited (trading as Greater Anglia) The Chiltern Railway Company Limited (trading as Chiltern Railways) First Greater Western Limited (trading as Great Western Railway) (including Heathrow Connect services between London Paddington and Hayes & Harlington) GoVia Thameslink Railway Limited (trading as Great Northern, as Southern and as Thameslink) London & Birmingham Railway Limited (trading as London Midland) London & South Eastern Railway Company (trading as Southeastern) (Special fares apply on Southeaster highspeed services between London St Pancras International and Stratford International). -
Informing You Every Stop of the Way
London Buses iBus Informing you every stop of the way MAYOR OF LONDON Transport for London London Buses London Buses informing you every stop of the way The most important priority for London Buses is to provide the best possible bus service for its 6.3 million daily bus passengers. By introducing a £117m state-of-the-art Automatic Vehicle Location (AVL) technology system and comprehensive telecommunications across London, millions of bus passengers are soon to benefit from a more reliable, consistent bus service and will have access to real time passenger information (RTPI) at bus stops, on board buses and from SMS text messaging. With an 8000-strong and increasing bus fleet, Try the new bus travelling London Buses’ existing radio communications experience systems can no longer cope. iBus - one of the largest projects of its kind in the world - will Imagine having real time bus service revolutionise how services are delivered and information at your fingertips. A typical monitored. bus journey could be like this: A wealth of journey time data will be available You receive an up to the minute SMS text to analyse and improve on, and three of the message on your mobile as you walk out of same number buses arriving at once at a bus your house. As you arrive at the bus stop you stop will be a thing of the past, as every bus can confirm on the Countdown display that will be tracked and monitored ensuring an your bus will arrive in an accurately predicted efficient service on all routes. -
Crime on Public Transport March 2016
Police and Crime Committee Crime on public transport March 2016 ©Greater London Authority March 2016 Police and Crime Committee Members Joanne McCartney (Chair) Labour Jenny Jones (Deputy Chair) Green Caroline Pidgeon MBE (Deputy Chair) Liberal Democrat Tony Arbour Conservative Jennette Arnold OBE Labour Kemi Badenoch Conservative Andrew Dismore Labour Len Duvall Labour Roger Evans Conservative Role of the Police and Crime Committee The Police and Crime Committee examines the work of the Mayor's Office for Policing and Crime (MOPAC) and reviews the Police and Crime Plan for London. The Committee can also investigate anything that it considers to be of importance to policing and crime reduction in Greater London and make recommendations for improvements. Contact Janette Roker, Scrutiny Manager Email: [email protected] Contact: 020 7983 6562 For media enquiries: Mary Dolan, External Relations Email: [email protected] Contact: 020 7983 4603 2 Contents Chair’s foreword ................................................................................................. 4 Executive summary ............................................................................................. 5 1. Introduction ................................................................................................ 8 2. Types of crime committed on public transport .......................................... 9 3. Tackling crime and anti-social behaviour on public transport ................. 13 4. Policing the 24 hour city .......................................................................... -
Transport with So Many Ways to Get to and Around London, Doing Business Here Has Never Been Easier
Transport With so many ways to get to and around London, doing business here has never been easier First Capital Connect runs up to four trains an hour to Blackfriars/London Bridge. Fares from £8.90 single; journey time 35 mins. firstcapitalconnect.co.uk To London by coach There is an hourly coach service to Victoria Coach Station run by National Express Airport. Fares from £7.30 single; journey time 1 hour 20 mins. nationalexpress.com London Heathrow Airport T: +44 (0)844 335 1801 baa.com To London by Tube The Piccadilly line connects all five terminals with central London. Fares from £4 single (from £2.20 with an Oyster card); journey time about an hour. tfl.gov.uk/tube To London by rail The Heathrow Express runs four non- Greater London & airport locations stop trains an hour to and from London Paddington station. Fares from £16.50 single; journey time 15-20 mins. Transport for London (TfL) Travelcards are not valid This section details the various types Getting here on this service. of transport available in London, providing heathrowexpress.com information on how to get to the city On arrival from the airports, and how to get around Heathrow Connect runs between once in town. There are also listings for London City Airport Heathrow and Paddington via five stations transport companies, whether travelling T: +44 (0)20 7646 0088 in west London. Fares from £7.40 single. by road, rail, river, or even by bike or on londoncityairport.com Trains run every 30 mins; journey time foot. See the Transport & Sightseeing around 25 mins. -
Proposals to Manage the Demand for Travel
255 Proposals to manage the demand for travel 5.24 Better journey planning Proposal 115 and smarter travel for people The Mayor, through TfL, and working and goods with the London boroughs, DfT, Network Rail, train operating companies, and other 5.24.1 Public transport and road stakeholders, will enhance the provision user information of information to improve customers’ knowledge and understanding of service 626 Good quality information will improve availability, delays and other information to Chapter five passenger flow, with associated wellbeing improve customer satisfaction, and the way benefits of convenience and ease which can Londoners use public transport and make improve the journey experience, especially if travel decisions, by: disruptions occur Current satisfaction for road a) Improving the provision of real traffic information is less than 60 per cent, time and other journey planning so there is clearly more to do For public information, including upgrading the transport, customer satisfaction on information TfL web-based journey planner, allowing is rising There is the opportunity to build further improvements to its real time on TfL’s extensive work in this area, such as performance, accuracy and personalisation its award-winning website, Journey Planner and iBus, by allowing wider access to service b) Providing customers with a range of information anywhere in London using mobile paper-based information (Tube, cycle phone and internet technology, resulting in and bus ‘spider’ maps, timetables, fares better journey planning -
62 Autumn 2012.Qxp
Issue 62 Autumn 2012 Price £3 newsforum The London Forum - working to protect and improve the quality of life in London The London Forum of Amenity and Civic Societies Founded 1988 w www.londonforum.org.uk In this issue 1 Is the BBC impartial? 9 Outsourcing public sector development 2 London Forum AGM services 16 News from the Mayor and GLA Spotlight on 4 London Forum Survey 2012 10 Spotlight on Hammersmith 17 Update on Thames Tunnel project 5 London Forum responses Society 18 Round the Societies Hammersmith 6 Volunteering at the Olympics 12 Airports Update 19 News briefs 8 A round up of recent legislative 13 Transport matters 20 Events and meetings Society Page 10 matters 14 Heritage, planning and A matter of public concern Is the BBC impartial? Heathrow third runway was championed by a supposedly “impartial” BBC interviewer when interviewing London’s Mayor on the newly established Commission on Aviation Capacity. Newsforum editor Helen Marcus found the BBC complaints procedure a barrier to communication. n November 2nd 2012 Radio 4’s complain. However when I tried to find a Today Programme ran an item on Evan Davis sounded as phone number or email address to contact on Othe announcement of the Davies the BBC website complaints page, it seemed Commission on aviation capacity. Evan Davis though he was a lobbyist for designed to be a barrier to prevent people interviewed three people. He first spoke to from complaining or contacting the BBC at all. MP Julian Huppert, who said that we should the Heathrow 3rd runway The complaints web-page is circular – you make better use of existing infrastructure, and Johnson quite need to be tech-savvy to decipher it. -
Cutting Carbon from the London Bus Fleet
Cutting Carbon from the London Bus Fleet Finn Coyle Environmental Managg(er (Trans port Emissions) TfL Presentation Overview • Environmental Priorities • EiEnvironmen tlItal Impac tfthTfLBFltt of the TfL Bus Fleet • Initiatives to date • Short / Medium term Environmental Strategy • Long Term Environmental Strategy Environmental priorities • Climate Change • Mayor’ s Climate Change Action Plan sets target of 60% CO2 reduction across London by 2025 • Air Quality • EU Limit Values for – Fine particles (PM10) – Nitrogen dioxide (NO2) Calculating the Environmental Impact of the Bus Fleet • TfL developed with Millbrook a ‘real world’ drive cycle based on Route 159 from Brixton to Oxford Street • Every new type of bus is tested to ensure CO2, PM and NOx emissions meet TfL’s requirements • Enables TfL to model the impact of the Bus Fleet on London emissions and predict the impact of interventions 60.00 50.00 40.00 ) 30.00/h mm k ( 20.00eed p S 10.00 0.00 0 200 400 600 800 1000 1200 1400 1600 1800 2000 2200 Test Time (secs) CO2 impact of the bus fleet • 6% of London’s transport CO2 emissions come from buses • Buses are largest contributor to TfL’s CO2 footprint accounting for 31% of emissions • Network consumes 250 million litres of diesel per year • 650,000 tonnes of CO2 emissions produced per annum Millions of Passengers per Day 2008/09 New York Buses (Greater) Paris Buses London/South‐East Trains London Underground London Buses 01234567 Air Quality impact of the bus fleet • Link between air quality and cardio-respiratory health is clear • Air -
Travel in London, Report 3 I
Transport for London Transport for London for Transport Travel in London Report 3 Travel in London Report 3 MAYOR OF LONDON Transport for London ©Transport for London 2010 All rights reserved. Reproduction permitted for research, private study and internal circulation within an organisation. Extracts may be reproduced provided the source is acknowledged. Disclaimer This publication is intended to provide accurate information. However, TfL and the authors accept no liability or responsibility for any errors or omissions or for any damage or loss arising from use of the information provided. Overview .......................................................................................................... 1 1. Introduction ........................................................................................ 27 1.1 Travel in London report 3 ............................................................................ 27 1.2 The Mayor of London’s transport strategy .................................................. 27 1.3 The monitoring regime for the Mayor’s Transport Strategy ......................... 28 1.4 The MTS Strategic Outcome Indicators ....................................................... 28 1.5 Treatment of MTS Strategic Outcome Indicators in this report ................... 31 1.6 Relationship to other Transport for London (TfL) and Greater London Authority (GLA) Group publications ............................................................ 32 1.7 Contents of this report .............................................................................. -
Crossrail Environmental Statement 8A
Crossrail Environmental Statement Volume 8a Appendices Transport assessment: methodology and principal findings 8a If you would like information about Crossrail in your language, please contact Crossrail supplying your name and postal address and please state the language or format that you require. To request information about Crossrail contact details: in large print, Braille or audio cassette, Crossrail FREEPOST NAT6945 please contact Crossrail. London SW1H0BR Email: [email protected] Helpdesk: 0845 602 3813 (24-hours, 7-days a week) Crossrail Environmental Statement Volume 8A – Appendices Transport Assessment: Methodology and Principal Findings February 2005 This volume of the Transport Assessment Report is produced by Mott MacDonald – responsible for assessment of temporary impacts for the Central and Eastern route sections and for editing and co-ordination; Halcrow – responsible for assessment of permanent impacts route-wide; Scott Wilson – responsible for assessment of temporary impacts for the Western route section; and Faber Maunsell – responsible for assessment of temporary and permanent impacts in the Tottenham Court Road East station area, … working with the Crossrail Planning Team. Mott MacDonald St Anne House, 20–26 Wellesley Road, Croydon, Surrey CR9 2UL, United Kingdom www.mottmac.com Halcrow Group Limited Vineyard House, 44 Brook Green, Hammersmith, London W6 7BY, United Kingdom www.halcrow.com Scott Wilson 8 Greencoat Place, London SW1P 1PL, United Kingdom This document has been prepared for the titled project or named part thereof and should not be relied upon or used for any other project without an independent check being carried out as to its suitability and prior written authority of Mott MacDonald, Halcrow, Scott www.scottwilson.com Wilson and Faber Maunsell being obtained. -
Suggested Alternative Routes During Disruption
Suggested alternative routes during disruption When Great Northern services from this station are subject to unplanned disruption, we have Issued Date: arranged for your ticket to be accepted as indicated below to get you to your destination May 2018 Suggested alternative route details from Royston Great Northern ticket holders To: Suggested routes: There are no practical public transport alternatives to this See how to get to Cambridge station, then Great destination. If we are unable to run trains, we will do our King's Lynn Northern train to King's Lynn, OR Cross Country train to Ashwell & Morden best to run replacement buses, however there may be a Peterborough, then bus 'XL' to King's Lynn long wait. If you are able to, we advise you to make your own way to an alternative station See how to get to Cambridge station, then Greater Anglia There are no practical public transport alternatives to this Knebworth train to Harlow Town, bus 724 to Welwyn Garden City, then destination. If we are unable to run trains, we will do our bus 300 or 301 to Knebworth Baldock best to run replacement buses, however there may be a long wait. If you are able to, we advise you to make your There are no practical public transport alternatives to this own way to an alternative station destination. If we are unable to run trains, we will do our Letchworth Garden best to run replacement buses, however there may be a City See how to get to Cambridge station, Greater Anglia train long wait.