he Quality Sourc eb o o k ’s Softwa re document revision while keeping old revi- ISO 9000 Software Matrix ...... 141 Guide feat u r es inform a tion on com- sions on fil e. Such a system also needs to Pe r h aps nowh e re does softwa re seem T panies that provide quality softwar e allow users to create new revisions, route m o re of a boon than when it can be used for ISO 9000, document contro l , c a l i b ra- them for approval and inform other users s u c c e s s f u l ly to orga n i ze a complicat e d, tion and fl ow ch a rt i n g. Because there is when a new revision supersedes an ex i s t- h e av i ly detail-ori e n t e d, d o c u m e n t at i o n - s u ch a wide va riety of SPC softwa re ava i l- ing document. intensive process such as ISO 9000 regis- abl e, we have given SPC softwa re its ow n The Document Control Softwar e Direc - tr ation. Fort u n at e l y, so f t wa r e manufa c t u re r s section in this Quality Sourc ebook. Fo r to r y lists companies that specialize in docu- ha ve developed a wide assortment of pack- m o re info rm ation on any of the pro d u c t s ment control softwa re and provides some ages to meet most eve ry ISO 9000 need. or services listed in this section, c o n t a c t details about specific products. Many of the So f t wa r e types ran g e from products specif- the companies dire c t ly. Please be sure to pr oducts are for organ i z a tionwide document ic a l l y designed to meet the demands of ISO mention you saw their listings in Q u a l i t y co n t ro l , but some app l y to specific segm e n t s 9000 to more far-reaching titles that cover Di ge s t ’ s 2001 Quality Sourc eb o o k ! of an orga n i z at i o n ’s document contro l areas important to any quality system. pr ocess. The direc t o r y includes the company This matrix of ISO 9000 software man- Software Directory na m e , add re s s , phone and fax num b e rs , Web ufa c t u re r s feat u r es more than 275 softwar e C a l i b ration Softwa r e and Services add re s s , and a brief description of the com- pr oducts that aid users in a var ious aspects D i re c t o ry ...... 1 2 7 pa ny ’ s prod u c t s . of ISO 9000 documentation or implemen- Co r re c t ,u p - t o - d ate calibration rec o rd s tation (or both). The matrix includes com- help ensure that all testing equipment is Fl ow ch a r ting & Process Simu l ation Soft- pany name, software name, software price a c c u rate and that test results are re l i abl e ware Matrix ...... 137 and contact information. and traceable to a test standard. The right The Flow ch a rting & Process Simu l a- ca l i b r ation softwar e makes it easier to doc- tion Softwar e Matr ix includes products that ISO 9000 Software Directory...... 149 ument and control calibration equipment, are useful as basic flowcharters as well as This dire c t o ry of ISO 9000 softwa re s aving companies time and money and those that can help implement sophisticat- ma nu fa c t u re r s includes the company name, offering a definite advantage to organiza- ed process simu l ation initiat ives. The key a dd re s s , phone and fax nu m b e rs , Web tions with internal quality programs such difference is the ability of the process sim- add re s s , and a brief description of the soft- as ISO 9000. ulation tools to capture and analyze data. wa re company ’s products or serv i c e s . Most calibration softwa re is designed This may be as simple as calculating time (Please note that not all companies pro- to control and collect data directly from a and cost totals based on individual flow- vided us with descriptions.) test instru m e n t ,a n a ly ze test result dat a ,a n d chart steps or as complex as performing a a l l ow users to tra ck calibration histori e s s i mu l ation of the process cap t u red in the As with all Quality Digest gu i d e s , the Soft- by means of a relational database. flowchart and highlighting process bottle- ware Guide is in no way meant to endorse The Calibration Softwar e and Servi c e s n e cks. The mat rix includes the company or exc lude a particular organ i z a tion. Rath e r , Di re c t o r y also contains inform a tion on com- name, product title, product attributes and i t ’s meant to be used as the starting point panies that provide calibration services. The the operating systems for wh i ch the soft- in the data-gathering process. Readers are d i re c t o ry includes the company name, ware is designed. en c o u r aged to contact the companies direc t - a dd re s s , phone and fax nu m b e rs , Web ly for more info rm ation and to ask fo r — add re s s , and a brief description of the pro- Fl ow ch a r ting & Process Simul a tion Softwar e and check—references. ducts and services offere d . Di re c t o r y ...... 1 3 8 The Flowch a r ting & Process Simul at i o n We app re c i a te any fe e d b a ck you have on Document Control Softwar e Direc t o r y..1 3 3 S o f t wa re Dire c t o ry includes the company our Software Guide. If you have any sug- A well-designed and secure electronic na m e , add re s s , phone and fax num b e rs , Web gestions for how we can improve this guide document control system should provide a a dd re s s , and brief product descri p t i o n . for next ye a r, e-mail them to s o u rc eb o o k sa f e and secure place for documents as wel l (Please note that not all companies provi d e d @qualitydigest.com. as a means for circulating only the current us with descrip t i o n s . ) Calibration Software & Services Directory

4a Better Business Inc. C able Single and GageMux Multiple 8950 Gross Point Road input gage interfaces connect any gage to Skokie, IL 60077 a ny softwa re, and we fe at u re the Shop- Ph. 847-470-4513 Fax 847-470-3511 Tou c h line of industrial touch screen PCs www.4abetterbusiness.com and low-cost port able data collectors . C h e cklist for Eva l u ating Calibrat i o n ASD also sells gage calibration softwar e. Management Ahlegian Precision This software helps you compare differ- 10106 Chipmunk Ridge Drive ent softwa re pack ages you choose on Concord Township, OH 44077 more than 300 elements in more than 12 Ph. 440-352-9921 Fax 440-352-9929 cat e gor ies. It includes an optional num e r - www.ahlegian.com ic ranking system and suggested test Optical comparator ch a rts ava i l able in strategies and is Microsoft Excel-based. 0.050-in. thick vinyl , 0.050-in. thick CTG A.A. Jansson Inc. Lexan and glass (1/8 in. to 1/4 in.). Cali- 2070 Airport Road b ration scales are accurate within 1 µm Waterford, MI 48327 and NIST-t ra c e a ble . Ah l e gian offer s com- Ph. 800-526-7766 Fax 248-674-1234 plete calibration services. www.aajansson.com Altegra N ew and used precision measuri n g 1035 Redtail Road e q u i p m e n t , i n cluding CMMs, o p t i c a l Audubon, PA 19403 c o m p a rat o rs , vision systems, s u r fa c e Ph. 888-306-8405 Fax 610-539-4225 pl at e s , gage blo ck s , fixed limit gages and www.spc4mfg.com mo r e. A2LA calibration services avai l - GageManager able on many types of measuring equip- Ga geM a n a ger perfor ms gage calibrati o n s ment. Rep a i rs , u p grades and re t ro fit s and tracks calibrations, GR&Rs, repairs avai l a ble . A.A. Jansson offer s full NIST- and gage usage. It works with Microsoft t ra c e abl e, A 2 L A - c e rt i fied calibrat i o n SQL Server, and customization and inte- se r vices on gage bl o ck s ,s u r face plate s , gration are available. vision systems, hand measuring tools, American Calibration Inc. optical comparat o rs ,h a rdness testers. 4410 Route 176, Ste. 14 Absolute Clarity & Calibration LLC Crystal Lake, IL 60014 109 Main St. Ph. 815-356-5839 Fax 815-356-5851 Terryville, CT 06786 www.amercal.com Ph. 860-583-0502 Fax 860-314-1851 Am e r ican Calibration offer s calibrati o n , www.absoluteclarity.com repair and sales on test equipment, in cl u d - Absolute Clarity & Calibration LLC spe- ing Rock well hardness testers ,o p t i c a l c i a l i zes in optical measurement and co m p a r ato r s and torque wren c hes. Cali- inspection equipment. ACC offe rs fie l d br ation and repair of gage s ,i n cluding gage se rv i c e , repa i r , NI S T- t ra c e a ble calibrati o n blo ck s , pin gage s ,t h read gage s ,m i c ro m- and sales of optical equipment, v i d e o et e r s and calipers ,a re also avai l a ble . measurement software, bulbs,DROs and related optical equipment. ACTCO Metrology Services 202 Westview Drive Meadville, PA 16335 American Quality Systems Inc. Ph. 800-382-0393 Fax 814-337-8288 P.O. Box 618 www.actcometrology.com Howell, MI 48844 ACTCO Metro l ogy ’s services incl u d e Ph. 800-776-3090 Fax 517-545-0399 fi rs t - a rt i cle inspection, P PA P s , I S I R s , www.aqsinc.com reve rse engi n e e ri n g, fix t u re design and ProGAGE1 bui l d . Equipment includes 12 optical and Pro G A GE1 is an afford a ble ISO 9000/QS- t wo touch - p robe CMMs. ACTCO pro- 9000-compliant calibration managem e n t vides calibration and verification servic- system. Fe at u res include customizabl e es using a digital laser interferometer. repo rt s ,s u p p o r t for single-user or shared net- Advanced Assembly Group wor k use, ca l i b r ation label printing and more. 23640 Research Drive AMPAC Products Inc. Farmington Hills, MI 48335 143 Triunfo Canyon Road, No. 103 Ph. 243-476-7875 Fax 248-473-7699 Westlake Village, CA 91361 www.aagtools.com Ph. 800-827-1939 Fax 800-471-3363 Ad vanced As s e m b ly Group provides cal- www.labelsntags.com i b ration service for load cells and DC- AMPAC offers labeling systems for cali- electric and pneumatic fastening tools. bration, metrology and quality control. Advanced Systems & Designs Inc. Angrave Metrology & Supply 1100 Owendale, Ste. J P.O. Box 1825 Troy, MI 48083 Waterbury, CT 06722 Ph. 248-689-4800 Fax 248-689-8811 Ph. 800-827-7487 Fax 203-753-0633 www.asdspc1.com www.angrave.com ASD sells a complete SPC solution, Angrave Metrology & Supply calibrates, which consists of SPC 1+ Realtime data d i s t ri butes and rep a i rs measuring tools, collection and analysis softwa re and including thread and plain gages,optical A N OVA (our Design of Experi m e n t s t o o l s , fo rce and hardness gage s ,s u r fa c e Taguchi Methods software). The Smart- plates, micrometers, and calipers. Calibration Software and Services Directory Anmar Metrology Inc. Cannon Instrument Co. CMM softwar e and offer s calibration and hu m i d i t y , pre s s u r e, and univer sal input data 7726 Arjons Drive, Ste. B P.O. Box 16 repair service. lo ggers , cha r t rec o rd e r s and monitors. San Diego, CA 92126 State College, PA 16804 Coors Ceramics Co. Dimensional Inspection Labs Ph. 858-621-2630 Fax 858-621-6019 Ph. 800-676-6232 Fax 814-353-8007 16000 Table Mountain Parkway 43154 Christy St. www.anmar.com www.cannon-ins.com Golden, CO 80403 Fremont, CA 94538 Anmar Metro l ogy provides calibrat i o n Pr oducts include automated and manua l Ph. 303-277-4327 Fax 303-277-4697 Ph. 510-623-8940 Fax 510-623-8655 and repair services for test and measure- glass capi l l a r y viscometers, rot a tional vis- Co o r s Ceramics Co. offer s calibration and www.d-i-l.com ment equipment. Anmar is certi fi ed to ISO co m e t e rs , special purpose viscometers for inspection services. Coors Ceramics Co. Dimensional Inspection Labs offe rs 9002 and 10012-1 and trac e a ble to NIST. SAE J300 and seve ral ASTM methods, is ISO 9001- and QS-9000-certified. me c hanical inspection of all manufa c t u re d Cap a bilities include RF/microwave, el e c - and viscosity calibration standards. Can- Cornerstone Metrology components and assemblies utilizing tronics,dimensional,biomedical,physi- non calibrates glass capi l l a r y viscometers, Service Inc. CMMs with contact and noncontact capa - cal, temperature and video. viscosity cups and kinematic viscosity 7625 Hayvenhurst Ave., Unit 33 bilities and automated or manual. A l s o Assurance Technologies Inc. th e rm o m e t e r s and manufa c t u r es certi fie d Van Nuys, CA 91406 portable CMMs. ISO 9002-certified. 396 Fenton Lane, Ste. 605 viscosity standards . Ph. 818-902-9551 Fax 818-902-9808 DOX Calibration Inc. West Chicago, IL 60185 Cargille Laboratories Inc. CPM Labs 20795 S. Main St. Ph. 630-231-4800 Fax 630-231-8844 55 Commerce Road 2945 Kilgore Road Carson, CA 90745 www.atiquality.com Cedar Grove, NJ 07009 Rancho Cordova, CA 95670 Ph. 877-236-9225 Fax 949-472-4379 ATI , an ISO 9001-regis t e r ed corpo r ati o n , Ph. 973-239-6633 Fax 973-239-6096 Ph. 916-635-4489 Fax 916-635-4434 www.doxcalibration.com o ffe rs a full spectrum of services to meet Cargille Laboratories manufactures cali- CPM Labs provides accurate , af ford a ble , DO X calibrates and res u r f aces granite sur- your calibration and repair req u i re m e n t s . brated optical liquids and offers calibra- traceable service. face plates. All calibration perfo rmed is ATI services most metro l ogy equipment tion services. Crane Electronics Inc. tra c e a ble to NIST. It provides dry and wet and hand gages. Now ISO/IEC Guide Certification & Technical 4601 Third St. l apping and on-site computer analy s i s . 2 5 - a c c redited through L.A.B. Services Inc. Moline, IL 61265 C a l i b ration is perfo rmed in accord a n c e Blanchette Tool & Gage 3650 Annapolis Lane N. Ph. 309-762-2285 Fax 309-762-6356 with the requirements of ISO/IEC Guide Manufacturing Corp. Plymouth, MN 55447 www.torque-2-crane.com 25,ANSI/NCSL Z540-1, ISO-9002 and 845 Bloomfield Ave. Ph. 612-557-0000 Fax 612-557-9040 ISO-10012-1 Clifton, NJ 07012 www.mti-cts.com Eastern NDT Inc. Ph. 973-471-2100 Fax 973-471-2104 A 2 L A - a c c redited commercial dimen- 1404 City Point Road B l a n ch e t t e ’s metro l ogy lab prov i d e s sional calibration labo r ato r y and contrac t Hopewell, VA 23860 N I S T- t ra c e able gage calibration and inspection serv i c e. CMM, s u r face plat e Ph. 800-458-1743 Fax 804-458-1780 inspection services. Blanchette also offer s and optical comparator calibration. CyberMetrics Corp. Eastern NDT Inc. is a distributor of non- l ayout and contract CMM inspection of Certified Comparator 12900 Hall Road, Ste. 435 d e s t ru c t ive testing equipment such as molds, fixtures and piece parts. Products Inc. Sterling Heights, MI 48313 b o re s c o p e s ,v i d e o p ro b e s ,t h i ckness gages , Blue Mountain Quality 712 N. Fairfield Road Ph. 800-777-7020 Fax 810-726-7677 u l t rasonic fl aw detectors , M ag n a fl u x Resources Inc. Beavercreek, OH 45434 www.cybermetrics.com equipment and supplies, X- r ay machi n e s , 208 W. Hamilton Ave. Ph. 937-426-9677 Fax 937-426-4816 GAGEtrack e ddy current equipment and dye pene- State College, PA 16801 www.certifiedcomparator.com G AG E t ra ck is the leading calibrat i o n tr ants. The company also repa i r s and cal- Ph. 800-982-2388 Fax 814-234-7077 Sales repre s e n t at i ve for Carl Zeiss CMMs, m a n agement softwa re solution used by ibrates all brands of testing equipment. www.coolblue.com Z e i s s / T s k , Optical Gaging Pro d u c t s thousands of companies worldwide. It’s Endevco Corp. Calibration Manager 3.0 Video/Optical Inspection, Acu-Rite and ava i l able in ve rsions ra n ging from the 30700 Rancho Viejo Road Ca l i b r ation Manager 3.0 is a flexi b le soft- M e t ronics DRO and Softwa re Systems. a ffo rd abl e, easy-to-use SE pack age to San Juan Capistrano, CA 92675 wa re pack age designed to tra ck equip- N I S T- t ra c e able calibrations and cert i fi- co m p re h e n s i ve Orac le and Microsoft SQL Ph. 949-493-8181 Fax 949-661-7231 ment calibration. Fe at u res incl u d e ca tions on all manufa c t u re r s optical com- Server client/server network versions. www.endevco.com C a l i b rator Ti e - I n , S at e l l i t e, gage R&R pa r at o rs ,v i d e o ,m i c roscopes and repa i rs . DataMyte/Rockwell Automation E n d ev c o ’s ap p l i c ations ra n ge fro m m o d u l e s , auto re m i n d e r, e l e c t ronic sig- VDI/VDE and B89 calibrations and repa i r 14960 Minnetonka Industrial Road res e a r ch and development testing to mon- nature, customizable reports and OLE. on CMMs. Minnetonka, MN 55345 itoring of vibration,shock and pressure. Bradford Instrument & Gage Inc. CimWorks Ph. 800-455-4359 Fax 952-935-0018 C a l i b ration equipment and services fo r 2443 E. Lincoln Highway 11415 N.E. 128th St. www.datamyte.com e nv i ro n m e n t a l , v i b ration and shock are Coatesville, PA 19320 Kirkland, WA 98034 EnGage! also ava i l able for accelero m e t e rs , p re s- Ph. 610-384-6800 Fax 610-383-9426 Ph. 800-955-7100 Fax 425-820-0437 E n G age! gage management softwa re su r e tran s d u c e rs , velocity coils and vibra- Brooklyn Thermometer Co. Inc. www.cimworks.com p rovides pap e rless data tra n s fer betwe e n tion signal conditioners. Our methods 90 Verdi St. Ci m Wo r ks provides fl ex i ble hardwa re, end users and calibration labs. EnGage ! c o m p ly with ANSI/NCSL Z540-1-1994 Farmingdale, NY 11735 software and service products,including t ra cks fa c t o ry floor gage s , l ab o rat o ry and are NIST-traceable. Ph. 800-241-6316 Fax 516-694-6329 S P C , D N C ,m a ch i n e - event monitori n g, m e t e rs , e l e c t ronic instruments or any Essco Calibration Laboratory www.brooklynthermometer.com document management and contro l , other device that re q u i res reg u l a rly 14 Alpha Road B ro o k lyn Th e rmometer provides NIST- i n d u s t rial PCs, p o rt able data collectors , s cheduled calibrat i o n . Chelmsford, MA 01824 tra c e a ble fac t o r y certi fic a tion for all types gage interface dev i c e s , B T R s , a n d DH Instruments Inc. Ph. 800-325-2201 Fax 978-256-1331 of therm o m e t e rs , hy d ro m e t e rs and machine control interfaces. 4765 E. Beautiful Lane www.esscolab.com hy gro m e t e rs and has a large va riety of Cincinnati Precision Instruments Phoenix, AZ 85044 Essco is an independent calibration labo - certified thermometers in stock. 253 Circle Freeway Drive Ph. 602-431-9100 Fax 602-431-9559 ratory performing overnight service and Cal Lab Co. Inc. Cincinnati, OH 45246 www.dhinstruments.com in-laboratory or onsite service. Capabili- 17035 Westview Ave. Ph. 800-686-3730 Fax 513-874-2536 Pressure and flow products and services ties include mech a n i c a l , d i m e n s i o n a l , South Holland, IL 60473 www.cpi1stop.com of fer ed include calibration standard s ,p i s- el e c t ro n i c , te m p e r atu r e, sc o p e s ,s t a n d a rd s , Ph. 800-373-1759 Fax 708-596-5802 Ci n c i n n a ti Precision Instruments Inc. is ISO ton gage s / d e a dweight testers , c o n- repairs, fiber optics,RF, torque, pressure www.callabco.com 90 0 2 - c e rt i fi ed and offer s major brand names trollers/calibrators,mass-flow standards, and weights. ISO 9001-regi s t e red and Cal Lab Co. provides on-site and in-house su c h as Mitutoyo and Brown & Sharpe , as me t ro l o gy softwar e, ca l i b r ation servi c e s , A2LA-accredited to ISO/IEC Guide 25. ca l i b r ation and repair service of electron i c well as products such as CMMs, video sys- tr aining courses and installation servi c e s . and mechanical/dimensional instru m e n- te m s , form - m e a s u r ing equipment and stan- DH Instruments Inc. provides high-accu- tation. Cal Lab is accredited to ISO/IEC da r d hand-held gages and fixed-limit gages . ra cy pre s s u re and mass-flow calibrat i o n Guide 25, ISO 9002-regis t e r ed and NIST- CMM Technology Inc. standards and services. Calibration serv- traceable. 944-A Calle Amanecer ice, repair and training is also provided. Caliper Designs San Clemente, CA 92672 Dickson 99 Factory St. Ph. 800-648-6944 Fax 949-366-6503 930 S. Westwood EtQ Inc. Nashua, NH 03060 www.cmmtechnology.com Addison, IL 60101 399 Conklin St., Ste. 208 Ph. 603-881-8388 Fax 603-883-4083 A full-service CMM company with a Ph. 800-323-2448 Fax 630-543-0498 Farmingdale, NY 11735 www.caliperinc.com large inventory of used CMMs and used www.dicksonweb.com Ph. 800-354-4476 Fax 516-293-0784 to u c h probes. CMM Tech n o l o gy ret ro fit s D i ckson manu fa c t u res temperat u re and www.etq.com Calibration Software and Services Directory Flexbar Machine Corp. gage s , inspection dev i c e s ,c a l i b ration kits, c o m p a rat o r www.gellermicro.com 250 Gibbs Road cha rt s , gages , re t i cl e s ,t a rget array s ,s t age microm e t e rs , Geller MicroA n a l ytical Labo r ato r y is certi fi ed to ISO 9001. Islandia, NY 11722 Br inell scopes, in - p r ocess gaging and alignment fixt u re s . Pr oducts include NIST- and NPL-trac e a ble magn i fic at i o n Ph. 800-879-7575 Fax 631-582-8487 Ga ge-Line Tech n o l o gy offer s NIST-t ra c e a ble calibrati o n refe r ence standards for atomic forc e , optical and scanning www.flexbar.com se r vices for cha r t gages , sight gages , mi c ro s c o p e s , ret i - el e c t r on micros c o p y; refe r ence mate r ials for surface analy- Fl ex b a r ’ s products include a number of quality prec i s i o n cle s , Br inell scopes, resolution target s , ta r get array s ,p i - sis and microp r obe techniques; high-vacuum desiccato rs ; measuring instruments,machine tool accessories,video t ap e s ,t ape measures ,p ro t ra c t o rs , master parts , vision grid s and metallographic equipment. An a l ytical services inclu d e inspection and measurement systems, and a va riety of and scales (NVLAP). Gage-Line is ISO 9001-compliant Aug er electron spectros c o p y, XP S , S E M ,X - ray, el e c t ro n m e t ro l ogy - grade casting mat e rials. Flexbar offe rs cali- and its ISO/IEC Guide 25 accred i t a tion is pending. mi c ro p ro b e , pro fil o m e t r y and metallograph y. bration and traceability to NIST for a wide range of gag- Geller MicroAnalytical Laboratory General Electric Co., Renewal Parts & Instru- ing and other products. 426e Boston St. mentation Servi c e s Florida Standards Laboratory Topsfield, MA 01983 6465 E. Johns Crossing 716 Bunker Road Ph. 800-642-7655 Fax 978-887-6671 Duluth, GA 30097 West Palm Beach, FL 33405 Ph. 561-585-9363 Fax 561-585-9366 Fluke Corp. 6920 Seaway Blvd. Everett, WA 98203 Ph. 800-443-5853 Fax 425-446-5116 www.fluke.com F l u ke calibration hardwa re and softwa re products are ba c ked by a compreh e n s i ve packa ge of support servi c e s .

Fred V. Fowler Co. Inc. 66 Rowe St. Newton, MA 02466 Ph. 800-788-2353 Fax 617-332-4137 www.fvfowler.com Fowl e r ’ s products focus on height and length measurin g , bore gaging and calibration instruments,as well as a full line of quality hand tools and gages. Fowler offe rs QMSOFT (quality management softwa re) enabling the m o n i t o ring of measuring equipment. QMSOFT offe rs optional calibration modules for plain and thread rings, plugs, calipers and more. Fryer Co. Inc. 11177 Dundee Road Huntley, IL 60142 Ph. 847-669-2000 Fax 847-669-2056 www.fryerco.com Provider of optical measuring and inspection equipment and systems. Products include the Nikon Ve ritas and Nexiv CNC 3-D multisensor measuring systems,optical c o m p a rat o rs , t o o l m a ke rs measure s c o p e s , s t e reo micro- scopes and digital image analys i s , and archiv i n g / a n n o t a - tion systems. Services include maintenance and calibration (ISO/IEC Guide 25- and A2LA-accredited). Fryer calibrates optical comparat o rs , m e a s u re s c o p e s , video measuring systems and reticules. Gage Assembly Co. 3771 W. Morse Ave. Lincolnwood, IL 60712 Ph. 800-232-4243 Fax 847-679-5190 www.gageassemblycom Standard and special thread gages are produced for vir- tu a l l y ever y type of threa d , in c luding Am e r ican inch ,m e t- ric, acme, buttress and pipe threads. Custom gages and plain cylindrical plugs and ring gages. All are manufac- t u red to the latest ANSI standards and are NIST- t ra c e- able. Calibration services are also available. Gage Lab Corp. 475 Veit Road Huntingdon Valley, PA 19006 Ph. 215-355-5420 Fax 215-355-7741 www.gagelab.com Gage-Line Technology Inc. 121 La Grange Ave. Rochester, NY 14613 Ph. 716-458-2000 Fax 716-458-0524 www.gage-line.com Ma nu fa c t u r er of NIST-t ra c e a ble optical gaging and cali- br ation products. Products and services include calibra- tion scales and grid s , contour trac e rs , custom gagin g , si g h t Calibration Software and Services Directory Ph. 800-432-2572 Fax 770-999-7074 m i c ro-ohmmeter; megohmmeter and i b rat i o n - grade gold standard load cells me t a l l u r gical labs. Nondestruc t i ve testing, w w w. ge i n d u s t ri a l . c o m / i n d u s t ri a l s y s- impedance meter. and calibration systems softwar e are avai l - in c luding ultras o n i c , X- r ay, ma gnetic par- tems/calibration Industrial Training Service Inc. able for force calibration applications. t i cl e, liquid penetrant and hy d ro s t at i c. GE Instru m e n t ation Services prov i d e s 3400 Fairview St. (Lower Level) International Institute of NADCAP- and A 2 L A - a c c re d i t e d. Cali- quality nationwide service for all types Burlington, ON L7N 3G5 Canada Consulting and Training b rat i o n , m a chining and mat e rials engi- of electrical and electronic instrumenta- Ph. 905 -634-6383 Fax 905-634-0144 P.O. Box 20623 ne e r ing services also perform e d . t i o n , p hysical dimensional and contro l www3.sympatico.ca/its.inc_paul Bloomington, MN 55420 Laser Measurement Services Inc. eq u i p m e n t , regar dless of the manufa c t u r - IndySoft Corp. Ph. 612-881-1637 Fax 612-881-4419 301 Montreal St. er . These ran g e from electronic test equip- 355 Woodruff Road, Ste. 102 www.consultinginstitute.org Playa del Rey, CA 90293 ment and controls to specialize d Greenville, SC 29607 IICT provides calibrat i o n ,m e t ro l ogy and Ph. 310-822-5851 Fax 310-822-9394 te l e c o m mu n i c a tion test equipment, hi g h - Ph. 864-627-8858 Fax 603-754-9531 inspection training; Gage Insite software ; Laser Measurement provides calibration fre q u e n c y equipment and gen e r al purpo s e www.indysoft.com c a l i b ration pro c e d u res written to ISO s e rvices to the machine tool industry. el e c t r ical instrum e n t a tion. ISO 9002-cer- Gage InSite 17 0 2 5 , QS-9000 and ISO 9000 standards ; Laser specializes in B89 and B5.54 certi - tified and ISO/IEC Guide 25-accredited. G age InSite calibration and equipment pe r sonnel placement; calibration servi c e s fica tions as well as Boeing Full Vol u m e t - GKS Inspection Services Inc. m a n agement softwa re allows users to and ISO 17025 consulting. ric cert i fic ations. Mech a n i c a l , e l e c t ri c a l 37100 Plymouth Road recall and calibrate equipment, di gi t a l l y IQS Inc. and software adjustments to all machine Livonia, MI 48150 st o r e calibration info rm ation and certi fi - 19706 Center Ridge Road tools and CMMs. Ph. 800-346-3898 Fax 734-953-9635 c at e s , s t o re calibration pro c e d u re s ,p e r- Cleveland, OH 44116 Lasers-Inc. www.gks3d.com for m studies according to AI A G standards , Ph. 800-635-5901 Fax 440-333-3752 P.O. Box 893 A 2 L A - c e rt i fied contract dimensional and trac k accurac y and depe n d ab i l i t y . www.iqs.com Glendora, CA 91740 inspection services; hand gage calibrati o n Information Technologies IQS Calibrate Ph. 626-914-0716 Fax 626-963-7137 services (specializing in on-site capabil- 325 W. Main St., Ste. 800 This calibration management softwa re In-plant trou bl e s h o o t i n g , ce rt i fic a tion and ities); laser scanning and reve rse engi- Louisville, KY 40202 ma n a ges measuring device and test equip- calibration of machine tools,CMMs and n e e ring services; CAD/CAM serv i c e s ; Ph. 800-221-6435 Fax 502-561-1235 ment inve n t o ry, s chedules calibrat i o n s , robotics. Specializing in Boeing ATA , tr aining for CMM program m i n g , ISO and www.infotech-usa.com documents activities and performs R&R B89.1 and B5.54 using NIST- t ra c e abl e G D & T. All are ava i l able in-house or at PlantMan Solutions s t u d i e s , i n cluding R&R A N OVA , R & R equipment. Our methods comply with the customer’s facility. GKS is accredit- PlantMan Solutions is a suite of Interne t - range, R&R attribute, accuracy, stability ISO 10012-1, MIL-STD 45662A and ed to ISO/IEC Guide 25 by A2LA. en a bled products designed to assist man- and linearity. ANSI/NCSL Z-540-1-94. GMP Labeling Inc. u fa c t u re rs in quality manage m e n t , ISO9.com LDS Vacuum Products Inc. 525 W. Remington Drive, No. 102 including the tasks of inspection, report- 1433 Webster St., Ste. 200 975 Sunshine Lane Sunnyvale, CA 94807 ing, alerting, costing, routing and layout. Oakland, CA 94612 Altamonte Springs, FL 32714 Ph. 408-522-3200 Fax 408-522-3212 Instrument Calibration Service Ph. 866-321-4769 Fax 509-357-8673 Ph. 407-862-4643 Fax 407-862-8723 www.gmplabeling.com 3135 Reps Miller Road www.iso9.com www.lds-vacuum.com GM P r int allows users to customize labe l s Norcross, GA 30071 LDS supplies calibrated gas leaks for heli- with laser sheet-feed or pin-feed labels. Ph. 770-447-6666 Fax 770-449-3461 um leak detectors. We perfo rm calibra- The Harrington Group Inc. www.instrumentrepair.com tions and rep a i rs for all brands and are 576 N. Semoran Blvd. Instrument Calibration JBL Systems Inc. A2LA-accredited. Orlando, FL 32807 Service International 51410 Milano Ledford Gage Lab Inc. Ph. 800-476-9000 Fax 407-382-6141 1541 Elmhurst Road Macomb, MI 48042 227 Industrial Drive www.harrington-group.com Elk Grove Village, IL 60007 Ph. 888-525-7978 Fax 810-677-5700 Mulvane, KS 67110 Calibration Recall 3.5 Ph. 800-414-0188 Fax 847-439-2174 www.jblsys.com Ph. 316-777-9300 Fax 316-777-2220 This software helps users maintain a cal- www.instrumentrepair.com GAGE Management www.ledfordgage.com ib r ation system by trac king req u i r ed infor - ISO 17025-accredited and ISO 9002-reg- This softwa re, wh i ch includes a Pa l m Sales,certification and service of dimen- ma tion and producing the documentati o n i s t e red NIST- t ra c e able calibration serv- Pilot option,can be used to track history, sional test and measurement equipment. necessary to show compliance. ices. Electronic and phys i c a l / d i m e n s i o n a l s chedule calibrat i o n s , t ra ck locat i o n s , N I S T- t ra c e able cert i fi c ation of gage Helm Instrument Co. Inc. c a l i b ration service perfo rmed on-site at m a n age manpower and ge n e rate wo rk bl o ck s ,t h read and cyl i n d r ical gage s ,h a n d 361 W. Dussel Drive your facility or in our lab. Refurbished orders quickly and efficiently. to o l s , and torque and for ce gages. Mobile Maumee, OH 43537 test equipment sales. JFP Technical Services Inc. la bs for CMMs, CN C - A TA ,s u r face plate s Ph. 419-893-4356 Fax 419-893-1371 Instrument Calibration & 7552 G St. Clair Ave. and more. Fi rs t - a rt i cle inspections. www.helminstrument.com Technical Services Inc. Mentor, OH 44060 I AW: A N S I / Z 5 4 0 - 1 , ISO 10012. ISO Helm Instrument Co. Inc. offe rs fo rc e 1013 E. Main St. Ph. 440-946-6577 Fax 440-946-5011 90 0 2 - r egis t e r ed (FS40899), A2 L A - c e rt i - m e a s u rement and control systems, s e n- Salem, VA 24153 JFP Te chnical Services specializes in fied to ISO/IEC Guide 25 (1560.01). sors, and software. Ph. 540-387-2101 Fax 540-387-3202 N I S T- t ra c e able calibration serv i c e s , Hertzler Systems Inc. www.instcal.com in c luding calibration of hand-held torqu e 2312 Eisenhower Drive N. ICTS Inc. provides calibration and repa i r wrenches,torque drivers,crimping tools Goshen, IN 46526 se r vice to most manufa c t u re r s of electron i c and force gages. Ph. 219-533-0571 Fax 219-533-3885 and dimensional test and measure m e n t Kavon International Inc. www.hertzler.com in s t ru m e n t a tion. An ISO 9002-regis t e re d 12275 Bean Road Lilly Software Associates Inc. QA/S GainSeeker GageTrol co m p a n y. Chardon, OH 44024 500 Lafayette Road This softwar e helps maintain critical gage Intelex Technologies Inc. Ph. 888-637-9598 Fax 440-286-9510 Hampton, NH 03842 ca l i b r ation standards and documentati o n . 165 Spadina Ave., Third Floor www.kavon.com Ph. 603-926-9696 Fax 603-929-3975 It also provides critical GR&R analy s i s Toronto, ON M5T 2C3 Canada Gage Master www.lillysoftware.com to ensure accurate measure m e n t s . Ph. 800-387-4019 Fax 416-599-6867 This software provides gage and calibra- G age Trol aids in compliance with ISO www.intelex.com tion control that complies with element 9 0 0 0 ’s and QS-9000’s section 4.11 on Intercim Inc. 4.11 of ISO 9000/QS-9000, i n cl u d i n g in s p e c t i o n ,m e a s u r ing and test equipment. 501 E. Highway 13 R&R. Total Gage Management manages IET Labs Inc. Burnsville, MN 55337 a client’s gage inventory. 534 Main St. Ph. 800-343-3734 Fax 952-894-0399 Laboratory Testing Inc. Mahr Federal Inc. Westbury, NY 11590 www.intercim.com 120 Mill St. 1144 Eddy St. Ph. 800-899-8438 Fax 516-334-5988 Interface Inc. Dublin, PA 18917 Providence, RI 02940 www.ietlabs.com 7401 E. Butherus Drive Ph. 800-249-9877 Fax 215-249-9656 Ph. 800-333-4243 Fax 401-784-3246 IET Labs provides calibrat i o n , rep a i r Scottsdale, AZ 85260 www.labtesting.com www.mahrfederal.com s e rvice and IEEE-488 test softwa re fo r Ph. 800-947-5598 Fax 480-948-1924 In d e pendent mate r ials testing labo r ato r y Mahr Fe d e ral provides dimensional test and calibration equipment; re s i s t- www.interfaceforce.com specializing in analysis and inspection of gage s , i n cluding hand-measuring tools; an c e , ca pacitance and inductance decade Interface provides load cells and related metals and alloys found in fa s t e n e rs ,t u bu- dial and digital indicat o rs; mech a n i c a l , b oxes and standards; vo l t age sourc e ; i n s t ruments and accessories for fo rc e lar products and castings. Fully equipped e l e c t ro n i c, air and height gages; length RTD simu l ator; Ke l v i n - Va rl ey div i d e r ; measurement applications. A line of cal- m e ch a n i c a l , d i m e n s i o n a l , chemical and metrology; dimensional standards; gage Calibration Software and Services Directory c a l i b ration systems; lab o rat o ry gage s ; Miller & Weber Inc. National Standards Testing This softwa re offe rs a complete system ge o m e t ry and fo rm metro l ogy; surfa c e 1637 George St. Laboratory for scheduling calibrations and MSA sta- finish and contour metrol o gy; gear metrol - Ridgewood, NY 11385 15753 Crabbs Branch Way tistical studies. Repo r ts include gages due, ogy; custom gages; laser, optical and Ph. 718-821-7110 Fax 718-821-1673 Rockville, MD 20855 calibration notice, gage history and cali- touch probe CMMs; gage repair and cal- www.millerweber.com Ph. 877-225-3672 Fax 301-590-0099 bration labels. The system can store cal- ib r ation; and rot a r y strok e bearings. Mahr Miller & Weber is the only ISO 9001-reg- www.forcelab.com i b ration pro c e d u re s , t a rge t / b e fo re / a f t e r Fed e r al Inc. offer s calibration services for i s t e red manu fa c t u re r, designer and cali- P recision fo rce calibration of load cells readings and custom user fields. a wide ra n ge of gages and dimensional b rator of precision liquid-in-glass (instrumented or MV/V), proving rings, Portland Precision Instruments st a n d a r ds. Mahr Fed e r al is ISO 9001-reg- th e rm o m e t e r s in the United States. It also fo rce gage s , c apacities to 1 million lbf 1111 S.E. Pine St. istered and in compliance with ISO/IEC has an ISO/IEC Guide 25-accredited cal- c o m p ression and tension within 0.01 of Portland, OR 97214 Guide 25 and ISO 10012-1. ib r ation labo r ato r y for liquid-in-glass and load. Direct NIST traceability. Ph. 800-247-1927 Fax 503-231-4012 Martin Instrument bi-metal thermometers. NC Measurements Corp. www.portlandprecision.com 11965 12th Ave. S. Milwaukee Technologies Inc. 100-A Centrewest Court Po rtland Precision Instruments offe rs a Burnsville, MN 55337 7620 W. Clarke St. Cary, NC 27513 total source solution for dimensional Ph. 800-964-2102 Fax 800-987-9161 Milwaukee, WI 53213 Ph. 919-677-9432 Fax 919-677-9435 m e t ro l ogy. New tools, repair services and www.martininstrument.com Ph. 888-366-6789 Fax 414-453-8558 NIST/Calibration Program NI S T- t ra c e a ble certi fic a tion in compliance Ca l i b r ation and repair services for dimen- We manufacture motorized Brinell hard- 100 Bureau Drive, Stop 2330 with ISO/IEC Guide 25, ANSI/NCSL Z- s i o n a l ,e l e c t ro n i c, forc e , to rq u e , pre s s u r e, ness testers — flo o r, b e n ch , po rt a ble and Gaithersburg, MD 20899 540-1-1994 and ISO 10012-1. AS Q - c e r - va c u u m ,t e m p e ratu r e and humidity gages ; h a n d - h e l d. Motori zed re t ro fit for older Ph. 301-975-2004 Fax 301-869-3548 ti fi ed technical staff. inspection; testing and training. Sales of b e n ch Brinells. Manu fa c t u re Bri n e l l ts.nist.gov/calibrations n ew and used test, m e a s u ring and cali- microscopes and certified stage microm- Norfox Software Inc. bration equipment and EnGage! calibra- e t e rs. Pa rt s , rep a i rs and rebuilds for old 3400 188th St. S.W., Ste. 285 tion management software. De t r oit Brinells and more. Used hardn e s s Lynnwood, WA 98037 Master Gage & Tool Co. t e s t e rs. Calibration and test bl o cks fo r Ph. 425-774-9118 Fax 425-774-9602 Powerway Inc. 112 Maplewood St. floo r , b e n ch ,p o rt able and hand-held mod- www.norfox.com 6919 Hillsdale Court Danville, VA 24540 els. Equotip-type digital testers. No r f ox designs softwar e that manages the Indianapolis, IN 46250 Ph. 804-836-4243 Fax 804-835-0008 MKS Instruments Inc. data generated in the calibration process. Ph. 800-964-9004 Fax 317-598-1740 www.mastergt.com 6 Shattuck Road The three Norfox products Labm at e ,Van - www.powerwayinc.com Master Gage & Tool Co. is an ISO 9002- Andover, MA 01810 mate and Calmate store the readings and Powe r way offe rs integrat e d, a u t o m at e d regi s t e red distri butor of a complete line Ph. 978-975-2350 Fax 978-975-0093 a growing list of associated details. so f t wa r e and consulting solutions designed of dimensional measurement products as www.mksinst.com NWCI to reduce time and costs associated with well as a provider of full metrol o gy serv- MKS manu fa c t u res instru m e n t ation to 3819 Superior Ridge Drive maintaining an ISO 9000-, QS-9000- or ices. Our metro l ogy services gro u p m e a s u re, c o n t ro l , c a l i b rat e, contain and Fort Wayne, IN 46808 ISO 14000-compliant quality managem e n t i n cludes mechanical calibration and cer- analyze process gases. Ph. 219-482-5473 Fax 219-482-9077 s y s t e m ,i n cluding writing quality policies, t i fi c at i o n , c o n t ract inspection serv i c e s Moore Measurement Solutions www.nwinspection.com p ro c e d u res and instructions; document with CMM and noncontact video meas- Sumneytown Pike NWCI is an ISO 9002- and ISO 17025- c o n t rol; internal auditing; corre c t ive u rement systems, and part - p rogra m m i n g Spring House, PA 19477 a c c redited full-service calibration and action; APQP; SPC and more. s e rv i c e s . Ph. 215-646-7400 Fax 215-653-0347 me t ro l o gy labo r ato r y. Nati o n a l l y accred i t - PQ Systems Inc. Measurement Methods www.moore-solutions.com/mms ed lab to meet the req u i r ements of QS-9000. 10468 Miamisburg-Springboro Road 203 W. 28th St. M o o re Measurement Solutions offe rs a Tec hnicians are ASQ- and RAB-certi fie d . Miamisburg, OH 45342 Baltimore, MD 21211 complete line of electronic gaging sys- Pacific Inspection Co. Ph. 800-777-3020 Fax 937-885-2252 Ph. 410-494-3852 Fax 410-338-0136 tems and SPC products,as well as mod- 3002 Dow Ave., Ste. 504 www.pqsystems.com www.allmachineservice.com ular and custom-designed fixtures. Tustin, CA 92780 GAGEpack 2000 M e a s u rement Methods provides CMM Morehouse Instrument Co. Inc. Ph. 714-838-2525 Fax 714-838-2761 This 32-bit softwar e manages a complete calibration, repair, upgrade, training and 1742 Sixth Ave. www.pacificinspection.com h i s t o ry of measurement dev i c e s , i n s t ru- used CMM sales, specializing in Mitu- York, PA 17403 Ma nu fa c t u re r ’ s repre s e n t at i ve and distrib - ments and gages. It helps orga n i z at i o n s t oyo equipment. Measurement Methods Ph. 717-843-0081 Fax 717-846-4193 utor of precision measuring instrum e n t s co n fo r m to ISO 9000, QS-9000 and other is a member of SICMMSE and A2LA and www.morehouseinst.com and quality control inspection equipment. c a l i b ration standards. GAG E p a ck 2000 is ISO 17025-accredited. Mo r ehouse Instrument Co. manufa c t u re s A l s o ,c a l i b ration of optical comparat o rs features comprehensive gage R&R stud- Metrology Services Inc. and calibrates a complete line of fo rc e - and video measuring systems. i e s ,s e c u ri t y, flexi b le repo r ts and free tech- 775 Pleasant St. me a s u r ing and calibrating instruments and Pennoyer-Dodge Co. nical support. Weymouth, MA 02189 equipment for calibrating load cells, pr ov- 6650 San Fernando Road Pratt & Whitney, Div. of Siemens Ph. 781-331-3450 Fax 781-331-3913 ing rin g s , for ce gages , dyn a m o m e t e rs ,a n d Glendale, CA 91201 Measurement Systems Metrology Support Group Inc. m o re. NIST- t ra c e able fo rce calibrat i o n Ph. 800-736-4243 Fax 818-240-5719 74 Northwest Drive 9210 Wyoming Ave N. compliant with all government and mili- Plainville, CT 06062 Brooklyn Park, MN 55445 tary specs,including ANSI/NCSL Z540, Ph. 860-747-6664 Fax 860-747-4988 Ph. 800-814-4077 Fax 763-391-8175 ISO 10012-1 and ISO/IEC Guide 25. www.prattandwhitney.com www.msg-web.com N.W. Contract Inspection Inc. GageCal We offer NIST- t ra c e able CMM calibra- 3819 Superior Ridge Drive Pratt & Whitney GageCal software min- t i o n s , repair and diagnostic serv i c e s , Fort Wayne, IN 46808 i m i zes calibration time and eliminat e s e m e rge n cy serv i c e, c o n t roller and soft- Ph. 219-482-5473 Fax 219-482-9077 tra n s c r iption error s and the need for threa d wa re upgra d e s , complete CMM re f u r- www.nwinspection.com Pilgrim Software wi r e calculations. GageCal prints out cal- b i s h i n g / re c o n d i t i o n i n g, p re - ow n e d F u l l - s e rvice calibrat i o n , inspection and 2807 W. Busch Blvd., Ste. 200 ib r ation certi fic a tes by utilizing Win d ow s - ma c hines avai l a ble for purchase and new m e a s u ring fa c i l i t y. ISO 9002- and Tampa, FL 33618 based editors. CMM measuring software. ISO/IEC Guide 25-cert i fi e d. CMM Ph. 813-915-1663 Fax 813-915-1948 PRECISE Inc. Micro Laboratories Inc. dimensional inspection of part s , gage s www.pilgrimusa.com 5223 N. Ridge W., Ste. 5 7158 Industrial Park and fixtures for PAPPs and gage R&Rs. Calibration System Ashtabula, OH 44004 Mentor, OH 44060 Ca l i b r ation of gage bl o ck s ,t h read gages , This softwa re helps manu fa c t u re rs Ph. 440-969-1700 Fax 440-969-1766 Ph. 440-918-0001 Fax 440-918-0500 micrometers, calipers and more. improve the accuracy of their measuring PRECISE provides economical calibra- www.microlabs-inc.com NANMAC Corp. de vices by implementing a rel i a ble , au t o - tion servi c e . Programs include calibrati o n M i c ro Lab o rat o ries is A 2 L A - a c c re d i t e d 9-11 Mayhew St. mated calibration management process. m a nual support , d at abase manage m e n t to ISO/IEC Guide 25. It can calibrat e Framingham, MA 01702 Pister Group Inc. with recall, cleaning and repairs. gage bl o ck s , gage pins, m i c ro m e t e rs , Ph. 508-872-4811 Fax 508-879-5450 550 Eglinton Ave. W. Proquis Inc. c a l i p e rs , length standard s , height gage s , www.nanmac.com Toronto, ON M5N 3A8 Canada 2590 Debon Ave., Ste. 213 p recision square s , plain ring gage s , s e t Ph. 905-886-9470 Fax 905-764-6405 Des Plaines, IL 60018 m a s t e rs and more. www.pister.com Ph. 877-876-3430 Fax 847-768-6921 QC-PRO www.proquis.com Calibration Software and Services Directory Q-Cee’s Product Corp. Quality Plus Inc. SICMMSE (Society of Indepen- TM & HGD Inc. 2351 Circadian Way 170 Grove St. dent Coordinate Measurement 2460 N. Powers Blvd., Ste. L Santa Rosa, CA 95407 Chicopee, MA 01020 Machine Service Engineers) Colorado Springs, CO 80915 Ph. 800-950-4922 Fax 800-285-7016 Ph. 413-594-5529 Fax 413-594-5596 203 W. 28th St. Ph. 719-573-1839 Fax 719-573-1861 www.q-cees.com www.qpmetrology.com Baltimore, MD 21211 www.cuttermaster.com QA Productivity Systems A 2 L A - a c c redited to ISO/IEC Guide 25, Ph. 410-494-3852 Fax 410-338-0136 TM & HGD provides steel re c t a n g u l a r 236 Alpine Drive ANSI-Z540 and pertinent sections of www.allmachineservice.com gage bl o ck sets and individual bl o ck s Rochester, NY 14618 ISO 9000 and QS-9000. Serv i c e s Software Technology (U.S. customary and metric) and recali- Ph. 716-381-9735 Fax 716-381-8317 in c lude contract inspection, granite plate 3310 Norfolk Drive bration services. QA Pro d u c t ivity Systems specializes in re s u r fa c i n g, gage calibration (gage Cookeville, TN 38506 The Tool & Gage House Co. Inc. v i s i o n , multiple-sensor CMM tech n o l o- bl o ck s , ri n g s , p l u g s , m i c ro m e t e rs , Ph. 931-537-6181 Fax 931-537-6813 538 Hebron St. gy, C M M s ,b o re s c o p e s , fib e rs c o p e s ,l i g h t c a l i p e rs , i n d i c at o rs and all mech a n i c a l www.softwaretechnologytn.com Charlotte, NC 28224 s o u rc e s , ro t a ry tabl e s , c o n c e n t ri c i t y gage s ) , on-site gage calibrat i o n ,o p t i c a l P rovides quality control (gage calibra- Ph. 800-438-2266 Fax 704-552-6869 gage s ,m e a s u ring lasers, alignment lasers, c o m p a rator calibrat i o n , P&W SuperMic ti o n / g age study and supplier trac king) and www.toolandgagehouse.com l a s e rs for calibration and laser micro m e- c a l i b rat i o n / l apping and gage calibrat i o n p reve n t ive maintenance softwa re. Gage The Tool & Gage House distri bu t e s t e rs. Also manu fa c t u res the Pe r fo rm - A - s o f t wa re. s t u dy softwa re includes R&R, l i n e a ri t y, i n d u s t rial tooling, gaging and re l at e d C h e ck system for the calibration of R & R Gage Co. stability, attribute, and more. p roducts and services for the metal- C M M s . 6699-C Peachtree Industrial Blvd. Southern Calibration & wo rking industry of the Southeast. Th e Qualitron Systems Inc. Norcross, GA 30092 Service Inc. Quality Services Div i s i o n , an ISO 9002- 71 Park Drive Ph. 770-409-9801 Fax 770-409-9787 590 W. Crossville Road, Ste. 102 regi s t e re d, e nv i ro n m e n t a l ly contro l l e d, Troy, MI 48083 www.rrgage.com Roswell, GA 30076 s t at e - o f - t h e - a rt measuring fa c i l i t y, p ro- Ph. 888-569-7094 Fax 248-616-8016 R&R Gage Co. services include R&R Ph. 800-241-4622 Fax 800-630-4384 vides dimensional and electronic inspec- www.qualitronsystems.com st u d i e s , gage recall and calibrati o n - t ra c k- Southern Calibration & Service (SCS) is tion and calibration services off- and Q u a l i t ron Systems manu fa c t u res indus- ing programs. a full-service physical test machine cali- o n - s i t e. t rial automation hardwa re and softwa re, Rice Lake Weighing Systems b rat o r. All calibrations are to the lat e s t Tri-Star Gage Inc. specializing in turn key SPC dat a - c o l l e c- 230 W. Coleman St. ASTM specifica tions. SCS specializes in 78 Granby St. tion systems. Product line includes indus- Rice Lake, WI 54868 c a l i b rations for DOE and the airc ra f t , Bloomfield, CT 06002 t rial computers and SPC wo rk s t at i o n s , Ph. 715-234-9171 Fax 715-234-6967 automotive and nuclear industries. Ph. 800-364-9389 Fax 860-243-2540 custom automated gaging systems, gage www.rlws.com SPSS Inc. www.tri-stargage.com i n t e r fa c e s , LVDT interfa c e s , LV D T Rice Lake provides quilt weight calibra- 233 S. Wacker Drive Tri-Star Gage offe rs complete indicat- pro b e s , SPC softwa re, gage tra cking and tion services and products. We sell a com- Chicago, IL 60606 ing thread gaging systems for both ext e r - c a l i b rat i o n , gage R&R and DOE soft- plete line of stainless steel and cast iron Ph. 800-543-2185 Fax 312-651-3690 nal and internal threads. The company wa re. ca l i b r ation weights from 1 mg up to 5,000 www.spss.com also offe rs thre a d - gaging rolls for all Quality America Inc. lb. Traceable and calibration certificates L.S. Starrett Co. major brands of thread comparat o rs , 7650 E. Broadway, Ste. 208 and 210 a re ava i l able for all weights re q u i ri n g Webber Gage Division i n cluding Jo h n s o n - s t y l e, P & W, S o u t h- Tucson, AZ 85710 recalibration. 24500 Detroit Road e rn and many more. Gaging rolls are Ph. 800-722-6154 Fax 520-722-6705 Rockford Calibration Service Inc. Cleveland, OH 44145 ava i l able for functional, p i t ch diameter, www.qualityamerica.com 5023 Willow Creek Road Ph. 440-835-0001 Fax 440-892-9555 and major and minor diameter measure- Quality Calibration North Rockford, IL 61115 L. S . Starrett Co.’s Webber Gage Divi s i o n ment. The company also offe rs calibra- 215 Oak Ave. S. Ph. 800-269-3001 Fax 815-877-2062 p rovides NVLAP- and ISO/IEC Guide tion service and can rewo rk wo rn gage Owatonna, MN 55060 www.ecalibrate.com 2 5 - a c c redited gage bl o ck calibration rolls. Th read plugs and rings and cy l i n- Ph. 507-444-9111 Fax 507-444-0298 R o ck fo rd Calibration Service Inc. is a services. d rical plugs and ri n g s . www.qualitycalibration.com full-service calibration facility specializ- Sypris Test & Measurement Triangle Management Quality Calibration Service Inc. ing in dimensional/functional gages as (formerly Bell Technologies) Systems NA Inc. 10205 W. Greenfield Ave. well as gage repair and new gage sales. 6120 Hanging Moss Road 355 E. Campus View Blvd., Ste. 285 West Allis, WI 53214 Ryan Enterprise Orlando, FL 32807 Columbus, OH 43235 Ph. 414-256-8900 Fax 414-256-8911 P.O. Box 3100 Ph. 800-775-2550 Fax 407-678-0578 Ph. 888-645-4933 Fax 614-410-9004 www.qualitycalibration.com Wrightwood, CA 92397 www.belltechinc.com www.goachiever.com A 2 L A - a c c re d i t e d, ISO 9002-cert i fi e d, Ph. 760-249-5248 Fax 760-249-3538 Sypris is an independent provider of cal- Vantek Corp. f u l l - s e rvice metro l ogy lab o rat o ry offe r- www.ryanqc.com ib r ation and repair for electri c a l ,m e ch a n- 4621 Tonawanda Creek Road ing dimensional inspection, ha r d gage cal- Calibration Control 2000 ical and process control instrumentation. North Tonawanda, NY 14120 i b rat i o n , m e chanical and electro n i c C a l i b ration Control 2000 is an easy-to- We offer in-house, o n - s i t e, and mobile Ph. 716-743-0377 Fax 716-695-1992 calibration and repair, field service, gage use softwar e program that simplifies man- ca l i b r ation services. ISO 9002-regis t e re d . www.vantek-corp.com s a l e s , and gage management softwa re agement of calibration re c o rds re q u i re d NI S T- t ra c e a bl e. A c c redited to ISO/IEC Calspex 5.1 (GAGEtrak by Cybermetrics). by ISO 9000 and automotive and military Guide 25 and ANSI/NCSL Z540-1-1994. This networkable, procedure-based cali- Quality Measurement specifications. TAL Technologies Inc. br ation softwar e includes R&R repo rt s , a Control Inc. SciTech International Inc. 2027 Wallace St. l abel printer interfa c e, t h re a d - fo rm cal- 1940 Opdyke Court 2525 N. Elston Ave Philadelphia, PA 19130 c u l ator and tables. A dd Va n t e k ’s Recall Auburn Hills, MI 48326 Chicago, IL 60647 Ph. 800-722-6004 Fax 215-763-9711 Dat a base and Inspex data collection mod- Ph. 248-377-6007 Fax 248-377-9998 Ph. 800-622-3345 Fax 773-486-9234 www.taltech.com ules for a complete calibration contro l www.qmc.com www.scitechint.com WinWedge system. Quality Measurement Sensor Products Inc. Ta l Te ch ’s Win We d g e softwa re collects Vermont Precision Machine Systems Corp. 188 Route 10 W. d ata from gage s , C M M s , s c a l e s , c o l- Services Inc. 1675 N. Wayneport Road E. Hanover, NJ 07936 o ri m e t e rs and other measuring dev i c e s 280 Clinton St. Macedon, NY 14502 Ph. 800-755-2201 Fax 973-884-1699 d i re c t ly into Excel and any Wi n d ow s Springfield, VT 05156 Ph. 800-234-2348 Fax 315-986-2115 www.sensorprod.com application. This data can be used to cal- Ph. 802-885-8291 Fax 802-885-2404 www.qmscorporation.com M a ker and distri butor of color- ch a n gi n g ibrate the measuring instruments. www.vermontprecision.com M a nu fa c t u rer of hardwa re and softwa re s e n s o rs and interp re t ive softwa re for tac- Tescina Inc. Vermont Precision rebuilds optical com- designed for the collection and analy s i s tile pre s s u re measuring solutions. Pre s- 793 Wasatch Drive p a rat o rs to new specific ations and sells of data on a statistical process contro l s u re indicating sensor films; ex t e n s ive Fremont, CA 94536 parts as well as retrofits. basis. Products include Genesis Data Col- line of scanning equipment, i n cl u d i n g Ph. 510-713-8001 Fax 508-664-1257 Wavetek Corp. le c t o r s and An s t a t for Win d o ws softwar e, real-time systems, used in conjunction www.dataget.com 9145 Balboa Ave. as well as hardwa re designed to allow with film and other stat e - o f - t h e - a rt pro- Tes c i n a ’ s DataGet Por t collects gage val - San Diego, CA 92123 direct gage interface to PCs. p ri e t a ry sensors. Also sells temperat u re, ues directly from Palm Pilots. Ph. 858-279-2200 Fax 858-565-9558 d a m age, and position sensor mat e ri a l s www.wavetek.com and tech n o l ogy. qd Document Control Software Directory

3C Technologies Inc. CEBOS Ltd. www.winspc.com in-house seminars on statistical methods, 6834 Spring Valley Drive, Ste. 202 24567 North we s t e r n Highway, St e . 500 WinSPC is the wo rl d ’s premier enter- SPC and design of ex p e ri m e n t s . Holland, OH 43528 Southfield, MI 48075 prisewide, real-time SPC software. Win- Office Control 9000 Ph. 800-327-6583 Fax 419-868-8993 Ph. 800-653-3478 Fax 248-357-1846 SPC,winner of the first ISA President’s St o r ed automati c a l l y according to the req - www.3ctech.com www.cebos.com Awa rd for most innovat ive tech n o l ogy, uisite ISO 9000 and QS-9000/TE Sup- Customized training, consulting, assess- MQ1 quality management softwar e inter- of fer s Web-based distrib ution of all qual- plement crit e r ia. Complies with standards ments and products for ISO 9000:2000, weaves all 20 elements of ISO 9000 and ity data. WinSPC also fe at u res cl o s e d - for document/data control ISO 9000:2000 ISO/TS 16949, QS - 9 0 0 0 , TE Supplement, QS-9000 within a single rea l - t i m e , en t e r - loop control; OPC and OLE automation; draft guidelines. ISO 14000, TP M , lean manufa c t u r ing and pri s e wide rel a tional datab a s e . MQ1 Busi- ISO 9000, QS-9000 and FDA audit trai l s ; ISO Step-by-Step Six Sigma. Top - r ated in-house and publi c ness utilizes Microsoft Access. MQ1 c o n c u rrent license usage; mu l t i l i n g u a l A tool for gap analy s i s , initial document wo rkshops on implementat i o n , d o c u- Pro f essional operates with Sequel Server in t e r f aces; and simultaneous collection of de vel o p m e n t / g u i d e l i n e s ,t ra i n i n g , in s t ru c - m e n t ation and internal auditing (APQP, 7.0. Users say MQ1 saves time, reduces multiple parts or processes. t i o n s ,t e m p l ates and case study exa m p l e s . F M E A , R & M , e t c.). Softwa re : I S O cost and simplifies the task of qualifying Document Control Systems Inc. Fo rms ex p o rted to Office Control 9000. 9000:2000 Rapid Conve rt e r, I S O for and maintaining ISO 9000 or QS-9000 6322 S. 3000 E., Ste. 300 Q-Pulse 9000/QS-9000/TE Rapid Start-Up Kits, certification. Salt Lake City, UT 84121 Document control system for small com- document contro l , custom digital dash- CIMNET Inc. Ph. 800-825-9117 Fax 801-942-7088 panies. Document pro c e d u re s , c o n t ro l , boards and portals. P.O. Box 234 www.mastercontrol.com sc hedule audits, co r rec t i ve actions, tra i n - Real Wo rld Document & Records Robesonia, PA 19551 MA S T E R C o n t r ol document control soft- ing courses/training needs. Manager Ph. 888-726-6638 Fax 610-693-5927 ware provides the best electronic routing Engineered Work Systems Inc. 3C Te ch n o l ogies Inc. brings its re a l - www.cimnetinc.com and approval system possible to manage 145 S. Livernois, Ste. 294 wor ld exp e r tise in assisting organ i z at i o n s CIMNET is one of the leaders in softwar e and control documents, enhance corp o- Rochester, MI 48307 to succeed in ISO 9000 and QS-9000 solutions for the manu fa c t u ring and job rate ch a n ge pro c e s s e s , and notify those Ph. 248-652-7588 Fax 248-652-7363 regis t r ation into this document, da ta con- shop industry. CIMNET’s DNC Pro fe s- af fected by cha n g e. MASTERControl for www.rochester-hills.com/ews t rol and re c o rds management softwa re. sional is a full 32-bit multitasking soft- FDA / G M P - r egu l a ted companies addre s s - M a n ages hard copy and electronic dis- ware product that can communicate with es the electronic signature and document t ri bution. Cre ate a master list with a sin- an unlimited number of CNC machines. se c u r ity req u i r ements of 21CFR part 11 of gle cli c k. Hyperlink to actual documents. CI M N E T ’ s Fol d e r s allows your ERP sys- the FDA GMP. Send ch a n ge notices via e-mail auto- tem to talk to your quality and manufac- Documentum Inc. m at i c a l ly. tu r ing execution system, and CIMNET’S 6801 Koll Center Parkway Axion Corp. Infolink is a fully configurable manufac- Pleasanton, CA 94566 EtQ Inc. 100 Mill Plain Road, Third Floor turing execution system for the food and Ph. 925-600-5256 Fax 925-600-5101 399 Conklin St., Ste. 208 Danbury, CT 06811 be ver age, di s c r ete and consumer packa g- www.documentum.com Farmingdale, NY 11735 Ph. 888-235-9500 Fax 203-792-8005 ing goods industry. Infol i n k ’ s main func- Corrective Action Manager Ph. 800-354-4476 Fax 516-293-0784 www.axionsoft.com tionalities are lot tra ck i n g, i nve n t o ry Enables corrective action reporting over www.etq.com Axion Corp. provides softwa re, t ra i n i n g tra c king and downtime manage m e n t ,a n d the Web to improve quality. Corre c t ive EtQ Solutions and consulting services to help orga n i- it also ties to existing ERP/MRP systems. Action Manager offe rs faster corre c t ive This flex i bl e, i n t egrated system for ISO z ations improve perfo rmance and pro- CimWorks action repo r t submissions, mo r e accurate 9000 and QS-9000 and ISO 14000 fe a- d u c t iv i t y. A x i o n ’s 4TQ Toolkit consists 11415 N.E. 128th St. problem definitions, clear tracking of the t u res best-of-breed wo rk fl ow, c u s- of a series of softwa re tools for docu- Kirkland, WA 98034 co r rec t i ve action repo r ting proc e s s , fas t e r t o m i z ation without progra m m i n g, m e n t at i o n , m a n age m e n t , d i s s e m i n at i o n Ph. 800-955-7100 Fax 425-820-0437 cl o s u re of corre c t ive actions, p owe r f u l document ch e ck in/ch e ck out, I n t e r- and analysis of business processes for a www.cimworks.com audit and trend analys i s , and faster imple- n e t / i n t ranet enabled and integration with va riety of end-uses such as ISO 9000, Ci m Wo r ks provides fl ex i ble hardwa re, mentation of quality improvements. E t Q ’s training system. Its power and Q S - 9 0 0 0 ,A S 9 0 0 0 , T Q M , ISO 14000, so f t wa r e and service pro d u c t s ,i n cl u d i n g DocControl Manager s c a l ability make it the pre fe rred ch o i c e sa f ety management and business proc e s s S P C ,D N C , m a ch i n e - event monitori n g, Your corpo r ate portal to the knowl e d g e in for managing the cre at i o n , rev i ew, re e n gi n e e ri n g. document management and contro l ,i n d u s- co n t r olled documents, Do c C o n t r ol Man- ap p rova l , d i s t ri bution and arch iving of 4TQ Flow Plus R5 Process Manager t rial PCs, p o rt able data collectors , gage ager enables sharing and management of a ny type of document. This softwar e capt u r es the logic of bus i - in t e r f ace dev i c e s ,B T R s , and machine con- global knowl e d g e over the Web to meet Global Quality Institute ness processes using flowch a r t concept s , tr ol interfaces that enable manufa c t u re r s quality objectives and achi e ve compliance; 102 Rosedale Ave. W. then seamlessly gen e r ates process docu- to monitor and control the perfor mance of reduces time of managing controlled doc- Brampton, ON L6X 1K1 me n t a tion for your choice of wor d proc e s - their production equipment and prod u c t s uments by up to 40 percent; decre a s e s Canada so r s. By capt u r ing process steps and text u a l du r ing the manufa c t u r ing proc e s s . o p e rational costs by automating the life Ph. 905-452-9788 Fax 905-452-1273 exp l a n a tions within a single, ea s y - t o - u s e VisualDocs cyc le of controlled documents; increa s e s www.globalquality.com p a ck age, the softwar e increases prod u c - Replace paper and improve productivity m a nu fa c t u ring yields while short e n i n g GQI provides world-class software solu- ti vity by 60 percent compared to using sep- on the shop floor with VisualDocs from pr oduct and process cyc les; and prom o t e s ti o n s , consulting and trai n i n g . With its 27 a rate flow ch a rting and wo rd pro c e s s i n g Ci m Wo r ks. Per f ect for ISO 9000 req u i r e- compliance with Good Manu fa c t u ri n g dat ab a s e s , ISOQuest is engin e e r ed specif- app l i c at i o n s . me n t s , VisualDocs uses electronic e-fol d - P ra c t i c e s , OSHA reg u l at i o n s , ISO 9000 i c a l ly to reduce the bu re a u c ra cy associ- Blue Mountain Quality e rs to orga n i ze groups of documents, quality guidelines, and strin g ent 21 CFR11 ated with maintaining your quality or Resources Inc. p roviding quick re t ri eval and view i n g el e c t r onic rec o rd - ke e ping regu l a tions gov- e nv i ronmental management systems. 208 W. Hamilton Ave. from anywhere on the shop floor. er ning FDA- r egu l a ted industrie s . ISOQuest integrates document contro l State College, PA 16801 Dalet Technologies DOES Institute with powerful data management and pro- Ph. 800-982-2388 Fax 814-234-7077 50 Broadway, No. 1500 519 Deacon Blvd. grammed fe at u re s , i n cluding automat i c, www.coolblue.com New York, NY 10004 Winston-Salem, NC 27105 s y s t e m - ge n e rated e-mail notifi c at i o n Designed to meet ISO 9000 and QS-9000 Ph. 212-825-3322 Fax 212-825-0182 Ph. 800-236-3637 Fax 336-723-5109 when conditions require attention. s t a n d a rd s ,C a l i b ration Manager 3.0 com- www.dalet.com www.does.org Greco Systems bines powerful dat abase and rep o rt DOES Institute is a nonpro fit orga n i- 372 Coogan Way wr iting capa bilities to assist users in main- z ation that distri butes educational and El Cajon, CA 92020 taining the full cycle of calibration man- t raining mat e rials for design of ex p e ri- Ph. 800-234-7326 Fax 619-447-8982 agement. Some feat u r es of the softwa re m e n t s , total quality manage m e n t ,S P C , www.grecosystems.com i n clude electronic signat u re, a u t o - quality function depl oy m e n t , ISO 9000, Greco Systems is a leader in developing rem i n d e r , OLE links, and satellite and cal- DataNet Quality Systems st a tistical quality contro l ,s t atistical trai n - and manu fa c t u ring machine shop hard- ibrator tie-in modules. 24567 North we s t e r n Highway, 4th Floor ing and quality management. Media war e and softwar e solutions including the Southfield, MI 48075 i n clude CD-RO M s , v i d e o t ap e s , b o o k s Touch Panel Computer, Enterprise DNC Ph. 248-357-2200 Fax 248-357-4933 and multimedia disks. We also conduct and WinDNC software. Document Control Software Directory need to purchase multiple quality for the design and implementation of an with passwo rd pro t e c t i o n , p rints master p rogra m s , ISOlutions offe rs document i n t egrated MES system. l i s t s , t ra ck s / p rints revision histori e s , control,calibration,training, nonconfor- FACTORYnet t ra cks cro s s - re fe rences of re l ated docu- mance tracking, corrective actions,sup- This component-based softwar e provi d e s m e n t s ,a l l ows online access to actual doc- Harpco Systems Inc. plier eva l u at i o n s ,S P C , F M E A , c o n t ro l la bor manage m e n t ,m at e rial managem e n t , uments for re a d - o n ly viewing and tra ck s 28056 Oakland Oaks Court plans and more to help crea te a pape rl e s s quality manage m e n t , equipment man- pending ch a n ge s . Wixom, MI 48393 environment. age m e n t ,s h o p - floor contro l ,m a nu fa c t u r- Labtronics Inc. Ph. 248-374-1718 Fax 248-374-0022 Integral Solutions Inc. ing engin e e ri n g , and commun i c a tions and 546 Governors Road www.harpcosystems.com 222 E. Fourth St. support. Guelph, ON N1K 1E3 Ha r pco Systems provides softwar e, tra i n - Royal Oak, MI 48067 Interspan Inc. Canada ing and consulting for meeting QS-9000 Ph. 248-543-6040 Fax 248-543-2882 30 N. River Road, Ste. 102 Ph. 519-767-1061 Fax 519-836-4431 re q u i rements. We cre ated Quality Plus www.integralsolutions.com Des Plaines, IL 60016 www.labtronics.com s o f t wa re, a one-stop solution for yo u r IS I ’ s softwar e ste. integrates/links design Ph. 800-235-3434 Fax 847-803-8877 L ab t ronics Inc. develops scientific soft- quality system requirements. and manufa c t u r ing inform a tion and qual- www.infovisioninc.com ware to interface laboratory instruments Quality Plus ity documents critical for ISO 9000 and IQS Inc. and automate analytical processes within Ti red of writing FMEAs and contro l QS-9000 compliance through a flex i bl e, 19706 Center Ridge Road the laboratory. Our products range from plans? Harpco systems Quality Plus fo r re l ational dat ab a s e. The ste. , i n cl u d i n g Cleveland, OH 44116 very simple data collection programs to Windows can fully automate the FMEA DP ACT (Design), MP ACT (Manufa c t u r - Ph. 800-635-5901 Fax 440-333-3752 fully robotic hardware and software sys- and control plan crea tion processes whi l e i n g ) , O PACT (Operator) and A PAC T www.iqs.com tems that prepare and analyze samples. i n c reasing their usefulness. In add i t i o n , 2000 (Auditing) provides a complete doc- IQS is a highly integrated quality infor- we offer a fully integrated ste. of tools ument management and control system ma tion system that lets you manage you r that can help you meet all your QS-9000 t h at saves users time and money wh i l e quality management system and assist in and ISO 9000 requirements. im p r oving engin e e r ing practices and effi- ISO 9000, QS-9000 and ISO 14001 com- The Harrington Group Inc. c i e n cy. pliance. Integrated with ERP systems to 576 N. Semoran Blvd. Integrated Management Systems provide a world-class solution. Includes Lilly Software Associates Inc. Orlando, FL 32807 2250 N. Rock Road, Ste. 118-275 document control,inspection/SPC, gage 500 Lafayette Road Ph. 800-476-9000 Fax 407-382-6141 Wichita, KS 67226 and preve n t ive maintenance, P PA P / Hampton, NH 03842 www.harrington-group.com Ph. 800-788-5114 Fax 316-263-3091 APQP, FMEA/control plans,nonconfor- Ph. 603-926-9696 Fax 603-929-3975 Founded in 1991, the Harrington Group www.hyperdoqs.com m a n c e s / c o rre c t ive actions, supplier www.lillysoftware.com has gained a rep u t ation for designing Intelex Technologies Inc. m a n age m e n t / rat i n g s , t ra i n i n g / s k i l l s / V I S UAL Quality is an extended enter- s o p h i s t i c ated softwa re ap p l i c ations and 165 Spadina Ave., Third Floor project teams, audits and quality costs. p rise engi n e e ring and operations man- providing exceptional customer service. Toronto, ON M5T 2C3 IQS SYSDOC—m a n a ges your master list agement solution that integrates acro s s To d ay, we provide more than a doze n Canada of documents and assists with management the supply chain. More than 30 capabili- p roducts to our customers wo rl dw i d e. Ph. 800-387-4019 Fax 416-599-6867 IQS PROD U C T — co n t r ols blu ep r ints and ties and more than 400 rep o rts prov i d e Ha r rington Group softwar e is designed to www.intelex.com mat e ri a l / p r ocess specifica tions and man- au t o m a ted solutions from concept - d e s i g n help business pro fessionals and wo rk- In t e l e x developed the ISOsoft ste. of soft- ages product req u i r ement cha n g e history, to post-production; exp e rt l y manage bus i - groups organ i z e data to achi e ve maximum wa re products for ISO 9000 and ISO FMEAs and ENCs. ness perfor mance; and easily collect data productivity. 14001 implementation and managem e n t . IQS PRO C E S S —m a n ages manu fa c t u r- with foc u s e d , ob j e c t i ve subsequent action. Document Control 2.0 Complete with a gap analysis module, ref - i n g / o p e rations and administrat ive Made2Manage Systems Inc. Imagine having instant visibility of out- e rence libra ry and management section p rocesses including inputs, the pro c e s s 9002 Purdue Road d ated documents, a complete history of for each element of the ISO 14001 and and the outputs. Indianapolis, IN 46268 ch a n ge s , and a centra l i zed system fo r ISO 9000 standards,ISOsoft is the most ISO9.com Ph. 800-626-0220 Fax 317-872-6454 l o c ating and rev i ewing eve ry contro l l e d complete product avai l a ble for your envi - 1433 Webster St., Ste. 200 www.made2manage.com and uncontrolled document in your busi- ronmental and quality systems. Dow n- Oakland, CA 94612 M a d e 2 M a n age delive rs business man- ness. Document Control System 2.0 is a load a trial version today. Ph. 866-321-4769 Fax 509-357-8673 agement solutions to help manufacturers l i g h t weight utility that will help yo u Intelex www.iso9.com reduce costs and compete in the new or gan i z e and trac k revisions to documents In t e l ex ’ s document control softwar e is an ISO9.com is the first application service e c o n o my. Using Microsoft-based tech- requiring revision control. This program i n t egral part of the ISOsoft 9000 and p rovider to the ISO 9000 marke t p l a c e. n o l ogy, M a d e 2 M a n age provides cus- will help you establish a simple and effec - ISOsoft 14001 implementation and man- ISO9.com enables businesses to create a to m e r s with easy-to-learn and easy-to-use t ive document and data control system agement software packages. The system fu l l y automated quality management sys- e- b usiness tools. The company’ s bus i n e s s t h at is easy to use for all employees in a l l ows users to register and control any tem that complies with ISO 9000 stand- solution also features advanced planning your company. type of electronic document fo rm at. A n a rds. ISO9.com’s Web-based system c ap abilities and decision support Imageers Inc. in t e grated Web feat u r e automati c a l l y cre- improves efficiency and reduces the cost re s o u rces that help manu fa c t u re rs meet 14 Platt St., No. A1 ates Web pages and a Web index for user of running an ISO 9000 quality system. commitments to their customers. Norwalk, CT 06855 documents. I S O 9 . c o m ’s turn key solution is cus- Management Software Ph. 203-624-7300 Fax 801-457-3450 Interax Group tomizable to each customer’s business. International Inc. www.imageers.com 75 Lavinia St., Ste. 128 JK Technologies Inc. 92 Montvale Ave. TIMS (NT) New Glasgow, NS B2H 1N5 251 N.E. Dixie Blvd. Stoneham, MA 02180 This component-based, e n t e rp ri s ew i d e Canada Delray Beach, FL 33444 Ph. 781-279-1919 Fax 781-279-2929 i n fo rm ation management solution is Ph. 888-401-3956 Fax 902-485-6058 Ph. 800-792-4693 Fax 561-274-2101 www.msixpert.com s e a m l e s s ly linked to ProStyles Zero D e- www.interaxgrp.com www.jkt9000.com Meridian Project Systems fect Issue Management. TIMS9000 (NT) Par adigm Quality Management Softwar e JK Tech n o l o gies offer s a series of ISO 9000 1750 Howe Ave., Ste. 640 greatly assists in meeting ISO 9000 non- IG module integrated softwar e, in cl u d i n g and QS-9000-compliant softwar e program s . Sacramento, CA 95825 c o n fo rmance rep o rting re q u i rements by document control,concerns,calibration, We provide softwar e solutions for correc t i ve Ph. 800-850-2660 Fax 916-641-3085 retrieving and displaying any file in your audits and more. ac t i o n , audit managem e n t , document con- www.mps.com enterprise. TIMS indexes every word of Intercim Inc. t ro l , c a l i b ration manage m e n t , m a ch i n e Me r idian Project Systems (MPS) designs every file, including most CAD files and 501 E. Highway 13 maintenance and incoming inspection. Soft- and develops softwa re and e-bu s i n e s s 200 other popular formats. Burnsville, MN 55337 war e from JK Tech n o l o gies can be used by solutions for the architectural,engineer- Insite Technology Group Inc. Ph. 800-343-3734 Fax 952-894-0399 small companies (single-user or mul t i p l e ing and construction industry (AEC). 7055 Engle Road, Building 5 www.intercim.com us e r s on a LAN) or large multisite fac i l i t i e s MPS software allows AEC professionals Cleveland, OH 44130 In t e rc i m ’ s Manufa c t u r ing Execution Sys- utilizing today’ s state - o f - t h e - a r t cli e n t / s e r v- to manage the complex process of major Ph. 800-446-8665 Fax 440-826-3431 tem gat h e rs manu fa c t u ring info rm at i o n er and Web- e n a bled techn o l o gie s . construction projects including cost con- www.insite-inc.com e l e c t ro n i c a l ly making your enterp ri s e DOC9000 tro l , p u rch a s i n g, e n gi n e e ri n g, d o c u m e n t ISOlutions re a dy to do e-business. The system also Single-user LAN or WAN solution that management, field supervision and proj- ISOlutions quality management softwar e i m p roves supply chain management and tra c ks current revisions of all documents, ect collaboration using the Web. is a compreh e n s i ve document control soft- shop floor process optimization. Interci m tra ck s / p r ints app r oval lists, al l o ws online Prolog Manager 5.0 ware package. Designed to eliminate the of fer s a full ran g e of prof essional servi c e s ap p roval of new documents or rev i s i o n s P ro l og Manager 5.0 is a full 32-bit app l i - Document Control Software Directory ca tion that integrates with Microsoft Wor d DO-PRO Document Control trol and responsiveness, but also enables e m p l oyee tra i n i n g, re c o rd ke eping and and stores all documents in one datab a s e . The softwa re ’s key elements incl u d e them to quick ly adapt and respond to document wri t i n g, as well as document Equipped with easy-to-use fe at u res and rec o r ding release inform at i o n ,m a i n t a i n i n g cha n g ing market env i ro n m e n t s ,c u s t o m e r control. f u n c t i o n a l i t y, P ro l og Manager allow s cha n g e history, linking direc t l y to docu- demand and partner conditions. Quality America Inc. u s e rs to control the entire pro c u re m e n t ments and providing a master document Project Assistants Inc. 7650 E. Broadway, Ste. 208 and 210 p ro c e s s ,i n cluding the ability to trac k bid- list. The system will operate on a network . 1409 Foulk Road, Ste. 200 Tucson, AZ 85710 d i n g, bu yo u t , c o n t ra c t s , ch a n ge s , c o s t s Wilmington, DE 19803 Ph. 800-722-6154 Fax 520-722-6705 and project documentation Ph. 800-642-9259 Fax 302-477-9712 www.qualityamerica.com Murphy Software www.projectassistants.com Quality America and Quality Publishing 29209 Northwestern Highway, No. 697 Pr oject Assistants Inc. has ext e n s i ve exp e - ha ve been providing softwar e, books and Southfield, MI 48075 rience in delivering project management t raining to quality pro fessionals since Ph. 248-351-0900 Fax 248-351-0906 Powerway Inc. c o n s u l t i n g, t ra i n i n g, custom tech n o l ogy 1983. Quality Am e r ica offer s softwar e for www.murphysoftware.com 6919 Hillsdale Court solutions and add-on products fo r Six Sigma, st a tistical process contro l ,I S O Nextpoint Systems Inc. Indianapolis, IN 46250 M i c rosoft Project. We offer a compre- 9 0 0 0 , Q S - 9 0 0 0 , gage calibrat i o n / a n a ly- 940 Saratoga Ave., Ste. 100 Ph. 800-964-9004 Fax 317-598-1740 he n s i ve ran g e of training offer ings for the sis and design of ex p e riments. Quality San Jose, CA 95129 www.powerwayinc.com b eginner to the advanced pro fe s s i o n a l . Publishing offers study materials for the Ph. 408-615-7193 Fax 408-615-0272 Powe r way offe rs integrat e d, a u t o m at e d C o u rses can be custom-tailored to sup- ASQ certi fic a tion exams and SPC trai n i n g www.nextpointsi.com so f t wa r e and consulting solutions designed p o rt a cl i e n t ’s specific needs and indus- products. Omnex Systems to reduce time and costs associated with try-best practices. Q-Pulse 3025 Boardwalk, Ste. 290 maintaining an ISO 9000-, QS-9000- or Team Work Q-Pulse is a complete tool for managing Ann Arbor, MI 48108 ISO 14000-compliant quality managem e n t This powe r f u l , e a s y - t o - u s e, a ffo rd abl e your quality system. Providing mu ch Ph. (734) 761-4940 Fax (734) 747-6368 s y s t e m ,i n cluding writing quality policies, n ew Microsoft Project 98 companion mo r e than just document contro l ,Q - P u l s e www.omnexsystems.com p ro c e d u res and instructions; document p roduct provides the stat e - o f - t h e - a rt eval u a tes audit re s u l t s ,c o rrec t i ve actions O m n ex Systems develops products that c o n t rol; internal auditing; corre c t ive a u t o m ation you need to integrate yo u r and quality costs for clear manage m e n t s u p p o rt the advanced quality planning action; APQP; SPC; and more. organization’s methodologies,processes d i rection. Audit sch e d u l e s , wo rk l o a d p ro c e s s ,c re ates custom softwar e and pro- Powe r way Document Manage m e n t and best practices with Microsoft Proj e c t . appraisals and gap analysis means users vides reengineering and implementation S o l u t i o n N ow you can easily incorp o rate yo u r will always be prep a red for ISO 9000, of new business processes. These pro d- The Powe r way Document Manage m e n t Wor d documents, Excel spreadsheets and QS-9000 or Baldrige assessment. ucts and processes are supportive of QS- S o l u t i o n , a ffo rd able and fe at u re - ri ch , other methodology templates with yo u r Quality Systems Integrators 9000 and advanced product quality manages the life cycle of your business- Microsoft Project plan. P.O. Box 91 planning requirements. c ritical documents, i n cluding Micro s o f t Proquis Inc. Eagle, PA 19480 Of fice , Adobe PDF and CAD files. Seam- 2590 Debon Ave., Ste. 213 Ph. 800-458-0539 Fax 610-458-7555 l e s s ly integrat e d, Powe r way Desktop, Des Plaines, IL 60018 www.qsi-inc.com Power w ay Document Manager and Pow- Ph. 877-876-3430 Fax 847-768-6921 TMS er w ay Intranet Publisher can be depl o yed www.proquis.com TMS combines training and document rap i d ly so you can re c over your inve s t- PROQUIS 9000 m a n agement into one easy-to-use pro d- ment in weeks, not years. P RO QUIS 9000, a document manage- uct. Notific ation of document ch a n ge s , PQ Systems Inc. me n t / c o n t r ol system, handles all document e l e c t ronic signat u res and automat i c 10468 Miamisburg-Springboro Road ty p e s ,i n c luding control plans, quality man- u p d ating of training re c o rds improve s Miamisburg, OH 45342 u a l s , p ro c e d u re s , d raw i n g s , c o n t ra c t s , co m mu n i c a tion and maximizes res o u rc e s . Pilgrim Software Ph. 800-777-3020 Fax 937-885-2252 sp r eadsheets even data bases. Stores ,s e c u re s Wo rd processing documents, d raw i n g s , 2807 W. Busch Blvd., Ste. 200 www.pqsystems.com and controls each document indepe n d e n t - fl ow ch a rts and other file types stay in Tampa, FL 33618 For more than 15 yea rs , PQ Systems Inc. ly. Access tailored for each person. Full their exact fo rm and location. With our Ph. 813-915-1663 Fax 813-915-1948 has been helping customers continuo u s l y cha n g e history. Holds orig inal documents. i n d exing system, documents are easily www.pilgrimusa.com im p r ove quality and comply with stand- Aut o m at i c a l l y notifies cha n g es. Links to l o c ated and launch e d. Distri bution lists, Pi l g rim Softwar e is the leading provi d e r ar ds. Our full array of products and serv- other areas (pro d u c t s ,a s s e t s , gages ) . job re q u i rements and historical inform a - of ISO 9000-compliant enterpr ise quality ices includes SQCpack (softwa re fo r QIS & Associates of Canada tion are stored in an Access dat ab a s e. ma n a gement solutions. Pilgrim ’ s modular st a tistical process contro l ) ,C H A RTrun n e r 30 Brown St. I n cludes revision ro u t i n g, a c t ivity tab s Q&MIS ste. cover s all modern bus i n e s s (s o f t wa r e for cha r ting statistical proc e s s Barrie, ON L4N 7V4 and built-in e-mail. Provides a full audit and manufa c t u r ing pro c e s s e s ,i n cl u d i n g co n t r ol) and GAGE p a c k 2000 (softwar e Canada t rail and security for add ressing auditor gage calibration managem e n t , supplier and for gage calibration managem e n t ) . Ph. 705-733-2044 Fax 705-733-3019 co n c e r ns. Stand-alone and enterpr ise ver - in t e r nal process quality manage m e n t ,a n d Quality Workbench Professional We specialize in document and data con- sions ava i l abl e. pr even t i ve asset maintenance. Quality Work b e n c h Prof essional is a pow- trol and internal auditing services. Document Control erful, dynamic software that revolution- QT Associates P i l gri m ’s Document Control softwa re i zes the administration of any quality P.O. Box 4298 ap p l i c ation was designed specific a l ly to ma n a gement system. Its modules inclu d e Davidson, NC 28036 address the document management chal- document contro l , a u d i t s , n o n c o n fo rm i- Ph. 800-274-7380 Fax 800-396-5305 lenges of modern business and manufac- t i e s , customer care, t ra i n i n g, rep o rt QTDM Win Quality Systems International tu r ing envi r onments. Based on rea l - wo rl d designer and Intrav i ew, a dynamic Web Quality Training Documentation Manag- 125 Hartwell Ave. document control and business pro c e s s i n t e r face product. Quality Wo rk b e n ch er for Win d o ws 95/98 fac i l i t a tes planning, Lexington, MA 02421 requirements,Document Control’s revo- Pro f essional is a cli e n t / s e r ver solution that s cheduling and monitoring of students Ph. 781-862-9002 Fax 781-862-9003 lutionary features pinpoint possible doc- will help orga n i z ations comply with and classes within a quality training cur- www.qualitysys.com ument management prob lems and pres e n t st a n d a r ds such as ISO 9000 and QS-9000. riculum. QTDM Win maintains student QSI is an ISO 9001-registered company viable solutions. Prescient Systems rec o r ds while repo r ting on req u i re d , co m - raising the standards with its integrat e d Pister Group Inc. Valley Green Corporate Center pleted and not completed courses. QTDM so f t wa r e for achi e ving/maintaining com- 550 Eglinton Ave. W. Fort Washington, PA 19034 Win processes course and SOP revisions pliance to ISO 9000 and QS-9000. Our Toronto, ON M5N 3A8 Ph. 215-836-5161 Fax 215-836-2305 and provides retaining reminders. online commun i c a tion tool minimizes the Canada www.prescientsystems.com QTech Systems Inc. cost of achieving and maintaining regis- Ph. 905-886-9470 Fax 905-764-6405 P rescient XE is the supply chain indus- 10200 Valley View Road, Ste. 153 t ration. It eliminates lab o r- i n t e n s ive doc- www.pister.com t ry ’s fi rst know l e d ge-based solution. Minneapolis, MN 55344 ument processing tasks, p rov i d e s Pister Group provides quality system soft- Thr ough this brea k t h r ough solution, en t e r - Ph. 888-232-6900 Fax 612-941-7768 real-time tra ck i n g, s i m p l i fies document war e modules that addr ess key elements of pr ises are now able to capt u r e the knowl - www.qtech.com st o r age and ret ri e val , and improves inter- ISO 9000, QS-9000 and Six Sigma. Mod- ed g e embedded throughout the supply and QTech Systems provides ISO 9000 soft- nal communication. ules include gage contro l ,S P C , Wei bu l l demand chain and integrate this know l- ware solutions on CD-ROM and for cor- Document Control System rel i ab i l i t y , document control , audit man- ed g e into the fabr ic of the enterpri s e . Thi s p o rate intranets. The ISOPoint 9000 Q S I ’s Document Control System is a age m e n t , c o rre c t ive action, p reve n t ive in t e gration of knowl e d g e not only allows s o f t wa re consists of modules for ISO pap e rl e s s ,i n t e grated system for ISO 9000, maintenance and employee training log. e n t e rp rises to improve their speed, c o n- 9000 startup assessments (gap analysis), QS-9000 and ISO 14000. It feat u r es bui l t - Document Control Software Directory in wor k flow, choice of serial or parallel electronic revi e w Rush Creek Software Corp. Work Instruction Manager or ap p rova l s , a u t o m ated ve rs i o n i n g, a rchiv i n g , b a ck u p 1505 LBJ Freeway, Ste. 160 Wor k Instruction Manager is used to control wor k instruc - ap p rove rs and status tra ck i n g. Training on ch a n ges is Dallas, TX 75234 tions. It’s a simple and effective way to keep track of all tracked, and DCRs include escalation. Ph. 972-857-1900 Fax 972-857-1476 your ISO 9000 wo rk instructions. Depending on how QualTrax Inc. www.rushcreeksoftware.com you elect to number your instructions,this program can 105 Industrial Park Drive Ryan Enterprise s o rt instructions by dep a rt m e n t , owner or according to Christiansburg, VA 24073 P.O. Box 3100 whichever document-numbering logic prevails. Ph. 540-382-4234 Fax 540-382-1801 Wrightwood, CA 92397 System Solvers Ltd. www.qualtrax.com Ph. 760-249-5248 Fax 760-249-3538 30685 Barrington Ave., Ste. 100 QualTrax www.ryanqc.com Madison Heights, MI 48071 I n t ranet document control softwa re. Complete pack age Software Productivity Centre Inc. Ph. 888-832-6775 Fax 248-588-7170 i n cluding wo rk flow, t ra i n i n g / t e s t i n g, audit and corre c- 1122 Mainland St., Ste. 460 www.sslinfo.com tive action. Set up with ISO standards but can easily be Vancouver, BC V6B 5L1 Systemcorp adjusted to individual company standards. Canada 6969 Transcanada Highway, No. 225 Ringwood Software Inc. Ph. 877-548-1948 Fax 604-689-0141 St. Laurent, PQ H4T 1V8 59 Stiles Road, Ste. 205 www.spc.ca Canada Salem, NH 03079 EssentialSet Enterprise Ph. 800-665-3003 Fax 514-339-9776 Ph. 800-949-6753 Fax 603-894-4483 Do c u m e n t a tion is critical for rea c hing the repe at a ble level www.systemcorp.com www.ringwood.com of the SEI’s capa bility matu r ity model. Use EssentialSet’s Technology International Trove te m p l a tes to document your processes and as a ch e ck l i s t 705 Twin Ridge Lane Trove is an intranet-based online documentation presen- for best practices in software development. Richmond, VA 23235 tation solution used for policy, procedure, departmental, SPSS Inc. Ph. 804-560-5334 Fax 804-560-5342 regulatory and technical manuals. Trove is also used for 233 S. Wacker Drive TIP Technologies Inc. knowledge-based operational information. Chicago, IL 60606 12995 W. Lisbon Road Roth-Donleigh Ph. 800-543-2185 Fax 312-651-3690 Brookfield, WI 53005 29002 La Carreterra www.spss.com Ph. 262-781-1133 Fax 262-781-1240 Laguna Niguel, CA 92677 SPSS Inc. , a mu l t i n ational softwa re and services com- www.tiptech.com Ph. 949-364-5907 Fax 949-364-5907 pa n y, is a leader in business intelligence (especially data AutoQuality (a.k.a. TIPQA),is a quality assurance sys- Our complete ISO 9000 Quality A s s u rance Manual is mining and customer re l ationship management). Th e tem consisting of rec e i ving inspection, no n c o n fo rm a n c e , on five diskettes and cove rs eve ry aspect of a total qual- co m p a n y also leads in three ver tical marke t s :s u rvey/ m a r - co r rec t i ve action, supplier rati n g , se ri a l i z ed product trac k- ity progra m , i n cluding all the pro c e d u res re q u i red by ket res e a r ch, quality improvement and scientific res e a r ch. i n g, i n - p rocess inspection, s t atistical process contro l , ISO 9000 as well as pro c e d u res re q u i red by FDA GMP SPSS helps organ i z a tions lever age inform a tion to increa s e gage and tool manage m e n t , a u d i t s , and access contro l . and MIL standards. Our compre h e n s ive nine-diske t t e revenues and improve processes. It is typically used by manufacturers of complex, high- Wo rkmanship Standards Manual cove rs details on most Surface Mount Product Development value products that are gove rned by ri go rous intern a l wo rkmanship standards for mechanical and electro n i c 1109 Grayson Way standards or external regulation. p ro d u c t s . Milpitas, CA 95035 Trackware Inc. Ph. 408-942-1056 Fax 603-737-8808 101 First St., Ste. 353 www.smpd.com Los Altos, CA 94022 Customer Doc Manager Ph. 408-255-3058 Fax 408-343-0174 Customer Doc Manager is used to manage multiple doc- www.trackware.com ument nu m b e rs assigned to product re l ated documents Tra ck wa re provides unique, p owerful softwa re for cus- su c h as drawi n g s , bills of mate r ial and other documents. to m e r s req u i r ing ISO 9000 and FDA certi fic a tion. Trac k- This software was designed for contract manufacturing wa re solutions include pack ages for document contro l , whe r e the subcontractor rec e i ves packa ges of documents t raining and corre c t ive action. These pack ages are cus- from customers. t o m i z able and netwo rk able with many powerful fe a- Document Change Record Manager t u res. Document Change Record Manager is used to manage QSTracker Document Control System cha n g es to controlled documents (standard operating pro- Powerful and secure document and ch a n ge control at c e d u re s , wo rk instru c t i o n s , e t c.) when one wants to affordable prices. This integrated system provides con- res t r ict prod u c t - re l a ted cha n g es to the engin e e r ing cha n g e trol and security for all company documents. Some fea- ord e r . Document Change Record Manager provides trac e - t u res include access over your company netwo rk , ability to all changes to controlled documents. electronic signatures,secure passwords,online viewing Review Control Manager and archiving. Review Control Manager is used to manage reviews of Triangle Management Systems NA Inc. c o n t rolled documents (standard operating pro c e d u re s , 355 E. Campus View Blvd., Ste. 285 wor k instru c t i o n s ,e t c.). Revi e w Control Manager makes Columbus, OH 43235 it easy to assign revi e w tasks to employees and trac k their Ph. 888-645-4933 Fax 614-410-9004 completion of the review. Establish due dates and then www.goachiever.com monitor when the due dates expire. Triangle Management Systems NA Inc. , a member of SOP Manager the Triangle Group of Companies, s p e c i a l i zes in the SOP Manager is used to control standard operating pro- d evelopment of integrated softwa re solutions for man- cedures. It’s a simple and effective way to keep track of aging quality, health and safet y , and envi r onmental man- all your ISO 9000 procedures. Depending on how you agement systems. It’s Beacon and MEC Solutions elect to number your procedures, this program can sort Awar d-winning pro d u c t ,A ch i ever Plus, has been installed pro c e d u r es by depa r tment or according to whi ch e ver doc- in more than 1,000 orga n i z ations wo rl dw i d e. A ch i eve r ument-numbering logic prevails. Plus provides a clear and comprehensive framework for Test Instruction Manager a company’s quality management documentation,help- Test Instruction Manager is used to control test instruc- ing gain and maintain certification to ISO standards. It tions. It’s a simple and effective way to keep track of all saves companies time and money by freeing them from your ISO 9000 test instructions. Depending on how you maintaining cumbersome paper-based quality manage- elect to number your instructions,this program can sort ment systems. i n s t ructions by dep a rt m e n t , owner or according to ViaNovus whichever document-numbering logic prevails. 1611 Telegraph Ave., Fifth Floor Oakland, CA 94612 Ph. 510-238-0715 Fax 510-238-0717 www.vianovus.com qd

Fl o w c h a r ting & Process Simulation Software Directory

Adept Technology Inc. hy p e rlinks to online documents, c re at e s iGrafx FlowCharter 2000 Professional tions; document control; internal audit- 150 Rose Orchard Way sc hedules automati c a l l y. Simplifies team Powerful diagramming with bu i l t - i n ing; corre c t ive action; APQP; SPC; and San Jose, CA 95134 p roject management. Speeds the ISO i n t e l l i ge n c e. Diagram pro c e s s e s , n e t- mo r e. Ph. 800-292-3378 Fax 408-434-5119 9000 regi s t ration process. Supports vir- wo rk s , o rga n i z ational stru c t u res and Instruction Writer www.adept.com tual teams. m o re. Compre h e n s ive Microsoft Offic e Helps you crea te and maintain your Level A d ept Te ch n o l ogy Inc. manu fa c t u res a Inspiration Software Inc. and VB A support ,H T M L / Java ,n e t wo rk - III wo rk instructions for ISO 9000/QS- fam i l y of SCARA rob o t s , linear modules, 7412 S.W . Beaver ton Hillsdale Highway, e n abled dep l oy m e n t , media manage- 9000 compliance. It provides the stru c- motion contro l l e rs and simu l ation soft- Ste. 102 m e n t , and collab o rat i o n . t u re and fo rm at for instructions so yo u war e for automated small parts assembly Portland, OR 97225 iGrafx Process 2000 can focus on content. It also presents text , and mat e rial handling. A d ep t ’s pro d u c t s Ph. 800-877-4292 Fax 503-297-4676 O ffe rs integrated process diagra m m i n g, fl ow diagrams and a pictorial view of s e rve the automotive, e l e c t ro n i c s , s e m i- www.inspiration.com si mu l a tion and analysis feat u r es for proc e s s your instru c t i o n s . c o n d u c t o r, t e l e c o m mu n i c at i o n s , p h a r- Kaetron Software im p r ovement. Feat u r es Microsoft Office ProcessModel Inc. m a c e u t i c a l ,m e d i c a l , appliance and foo d - 26119 Oak Ridge Drive co m p at i b i l i t y , HT M L / J ava support ,V BA 32 W. Center St., Ste. 301 p rocessing industri e s . Spring, TX 77380 extensibility and more. Fully integrat e d Provo, UT 84601 Adept Digital Workcell Ph. 800-938-8900 Fax 281-298-2520 with iGrafx Profe s s i o n a l . Ph. 801-356-7165 Fax 801-356-7175 The only 3-D robotic assembly simu l a- www.kaetron.com Modus Operandi Inc. www.processmodel.com tion tool avai l a ble that allows engin e e r s to To p D own cre ates fl ow ch a rts and dia- 122 Fourth Ave. P rocessModel Inc. provides softwa re, program a workcell without the physical grams fast and easily. It’s flexi b le enough Indialantic, FL 32903 tr aining and services to redesign and ana- robot or cell hardware. to develop process flow and mat rix dia- Ph. 800-974-6832 Fax 863-402-1447 ly ze your business processes. A high- Axion Corp. gra m s ,o ffice proc e d u r es and networ k dia- www.modusoperandi.com t e ch but low - c o m p l exity tool prov i d e s 100 Mill Plain Road, Third Floor grams. Symbols are customizable and is/Modeler softwar e is a business proc e s s p owerful visualization and commu n i c a- Danbury, CT 06811 a u t o m at i c a l ly connect when cre at e d. modeling and activity-based costing soft- tion of business processes. Usable by Ph. 888-235-9500 Fax 203-792-8005 I n s t a n t ly cre ate lowe r- l evel sub-ch a rt s ware package that combines a graphical p rocess ow n e rs , m a n age rs and Black www.axionsoft.com within the same file from any symbol. flowchart front end with a powerful rela- B e l t s , P rocessModel has a one-ye a r Axion Corp. provides software, training To p D own is cro s s - p l at fo rm and allow s tional database.The resulting flowcharts m o n ey - b a ck guara n t e e. and consulting services to help orga n i- you to share files on Mac and Windows. ar e vital to process improve m e n t ,q u a l i t y ProcessModel z ations improve perfo rmance and pro- TopDown Flowcharter i n i t i at ive s , bu d ge t i n g, fo recasting and E a s i ly re d e s i g n , s i mu l ate and optimize d u c t iv i t y. A x i o n ’s 4TQ Toolkit consists For Mac and Windows. Creates network mu ch more. HTML ge n e rat i o n , c u s t o m your business and manu fa c t u ring pro- of a series of softwa re tools for docu- d i agra m s , t i m e l i n e s , fl ow ch a rt s , o rg reports, flowcharts and more. cesses. ProcessModel is a high-tech ,l ow - m e n t at i o n , m a n age m e n t , d i s s e m i n at i o n ch a rt s , entity re l ationship diagrams and New Learning Systems c o m p l exity softwa re tool that prov i d e s and analysis of business processes for a mo r e. Save documents as HTML for Web 19964 Winter Lane p owerful visualization and commu n i c a- var iety of end-uses such as ISO 9000, QS - publishing. Saratoga, CA 95070 tion of new pro c e s s e s . 9000,AS9000,TQM,ISO 14000,safety John A. Keane and Associates Ph. 408-867-1828 Fax 408-867-8665 ProModel Corp. ma n a gement and business process ree n g i- 273 Jefferson Road www.newlearningsystems.com 1875 S. State neering. Princeton, NJ 08540 Q-Skills intera c t ive quality tools tra i n- Orem, UT 84058 The Ben Graham Corp. Ph. 609-924-7904 Fax 609-924-1078 ing softwa re for Six Sigma, T Q M ,S P C , Ph. 801-223-4622 Fax 801-226-6046 6600 S. Troy Frederick Road www.qmsprograms.com CQI and business perfo rmance improve- www.promodel.com Tipp City, OH 45371 Mainstay ment success. Intra n e t / n e t wo rk and PC- ProModel Ph. 800-628-9558 Fax 937-667-8690 591-A Constitution Ave. b a s e d. Tools include wo rl d ’s easiest Do you want big perfo rmance ga i n s ? www.worksimp.com Camarillo, CA 93012 flow ch a rter with process map p i n g, t i m e / B reak the ru l e s , ask all the wh at-ifs The Ben Graham Corp. has been provi d - Ph. 805-484-9400 Fax 805-484-9428 cost cap ab i l i t i e s , a u t o m atic document without risk. ProModel simu l ation can ing training and consulting for continuo u s www.mstay.com gen e r ation. Awar d-winning Q-Skills pro- d ra m at i c a l ly reduce wo rk in pro c e s s , im p r ovement of business processes (for - WinFlow vides company w i d e, consistent tra i n i n g i n c rease thro u g h p u t , slash costs and me r ly inform a tion processes and, b e fo re Pr oduces top-quality diagrams fa s t ,w i t h- and team support in successfully ap p ly- i m p rove serv i c e. t h at , p ap e r wo rk processes) since 1953. out tedious draw i n g. Present your com- ing the quality tools. Better outcomes at RFF Electronics This is the sole focus of the organ i z at i o n . pa ny ’ s orga n i z ational stru c t u re or design a lower cost. 1053 Banyan Court It has trained more than 30,000 people and and document the manufa c t u r ing proc e s s . Patton & Patton Software Corp. Loveland, CO 80538 fa c i l i t ated improvement teams thro u g h A fas t , easy-to-use and flexi b le flowch a r t 3815 N. Oracle Road Ph. 970-663-5767 Fax 970-669-4889 ma n y millions of dollars in improvem e n t s . ap p l i c at i o n . Tucson, AZ 85705 www.rff.com Business Process Charting 5.0 Basic MEGA International USA Inc. Ph. 800-525-0082 Fax 520-888-2937 RFF Electronics publishes RFFlow, Pro- Edition 404 Wyman St. www.patton-patton.com fessional Flowch a r ting for Microsoft Win - Sp e c i a l i z ed for improving business proc - Waltham, MA 02451 Flow Charting PDQ dows. RFFlow is a software program for esses. Symbols and fl ow lines display Ph. 800-920-6342 Fax 781-890-3103 A l l ows you to draw pro fessional fl ow- creating a wide variety of flowcharts; or- enough detail to make common-sense www.mega.com ch a rt s ,o rg ch a rt s ,p rocess cha r ts and other ga n i z ation ch a rts; quality systems/ISO i m p rovements ap p a rent. A N S I / A S M E MEGA Intern ational—the e-bu s i n e s s types of business diagrams (data fl ow, 9000 charts; and other diagrams for edu- symbol set for process improvement. modeling company — e n ables orga n i- BPR, TQM, ISO 9000). cation, business and industry. Business Process Charting 5.0 Pro fe s- z ations to execute e-business strat egi e s RFFlow sional Edition th a t wor k. MEGA’s unique set of softwar e A softwa re program for cre ating fl ow- Specialized for improving business pro- tools span business process analy s i s , ch a rt s , o rga n i z ation ch a rt s , audit cha rt s , cesses. Symbols and flow lines display ar chi t e c t u r e design, e- ex ch a n g e platfo r m quality system/ISO 9000 ch a rt s ,I D E F 0 enough detail to make common-sense c o n fig u ration and integration and ap p l i- and IDEF1X diagra m s ,c a u s e - e ffect (fish - i m p rovements ap p a rent. Launch fo rm s , c ation development with UML. MEGA Powerway Inc. bone) diagra m s ,d at abase definitions and drill down to subprocesses and output to Suite also accelerates the implementati o n 6919 Hillsdale Court other business diagrams. Playscript desk procedures. of interna tional standards through rea dy - Indianapolis, IN 46250 Rockwell Software CFM Inc. to-use model libra ries. Focusing on the Ph. 800-964-9004 Fax 317-598-1740 504 Beaver St. P.O. Box 353 i n t egration of business and IT systems, www.powerwayinc.com Sewickley, PA 15143 Bedford, MA 01730 ME G A ’s solutions include softwar e prod - Powe r way offe rs integrat e d, a u t o m at e d Ph. 412-741-3727 Fax 412-741-5635 Ph. 800-647-1708 Fax 781-275-7008 ucts, consulting and training. s o f t wa re and consulting solutions de- www.arenasimulation.com www.teamflow.com Micrografx Inc. signed to reduce time and costs associat- Systems Modeling’s products help you see TeamFlow v.6 8144 Walnut Hill Lane ed with maintaining an ISO 9000-, Q S - the impact of decisions befor e decisions I n t e rn e t - re a dy. A dd fl ow ch a rts to yo u r Dallas, TX 75231 9000- or ISO 14000-compliant quality ar e made. Tempo production sche d u l i n g Web site. Pe o p l e - fo c u s e d, t e a m - b a s e d Ph. 800-744-1210 Fax 469-232-1190 m a n agement system, i n cluding wri t i n g s o f t wa re helps you ge n e rat e re a l i s t i c, pr ocess flowch a r t shows res p o n s i b i l i t i e s , www.micrografx.com quality policies, pro c e d u r es and instruc - d ep e n d able production schedules. Th e Flowcharting & Process Simulation Software Directory a rena simu l ation softwa re product suite Ph. 800-347-4562 Fax 408-545-5794 Do c u m e n t a tion is critical for rea c hing the i m p roves business operations thro u g h www.silma.com rep e at able level of the SEIs cap ab i l i t y ap p l i c at i o n - s p e c i fic templates (plan and The Silma division of A d ept Te ch n o l o- maturity model. Use EssentialSet’s tem- an a ly z e call centers; manage high-speed gy Inc. designs softwar e products to help pl a tes to document your processes and as p a ck aging lines; analy ze and manage ma nu fa c t u re r s improve their competitive Skymark Corp. a checklist for best practices in software business processes). e d ge by shortening design-to-manufa c - 7300 Penn Ave. development. Arena tu r ing cy cl e s ,i n c reasing prod u c t i vity and Pittsburgh, PA 15208 SPSS Inc. Using key process inputs like resources, reducing costs. A d ept Te ch n o l ogy Inc. , Ph. 800-826-7284 Fax 412-371-0681 233 S. Wacker Drive costs and time, Arena provides detailed, founded in 1983, is A m e ri c a ’s large s t www.skymark.com Chicago, IL 60606 compelling animation of your pro c e s s , m a nu fa c t u rer of industrial robots. New: PathMaker 2.5 software, with Vir- Ph. 800-543-2185 Fax 312-651-3690 revealing bottlenecks as they occur and CimStation Inspection tual Collab o ration in all tools. Plan and www.spss.com p roviding graphical output of key per- A 3-D graphics simul a tion and program - execute projects. A rra n ge and run team SPSS Inc., a multinational software and formance measures. ming tool used to cre ate and optimize meetings. Record online discussions. services company, is a leader in business Scitor Corp. p rograms for coord i n ate measuri n g Wor k together in all the core quality tools: intelligence (especially data mining and 256 Gibraltar Drive ma c hines (CMMs), sh o r tening the CMM bra i n s t o r m; affinit; flow ch a rt; cause-and- customer rel a tionship management). The Sunnyvale, CA 94089 p rogramming cy cl e, i n c reasing CMM ef fect diagram; for ce field; mul t i vot e , rat- co m p a n y also leads in three ver tical mar- Ph. 800-549-9876 Fax 408-745-8301 p ro d u c t ivity and eliminating progra m ings; and control , run , Pa re t o ,h i s t ogram , ke t s : s u rvey / m a rket re s e a rch , q u a l i t y www.scitor.com e rro rs and probe cra s h e s . normal,scatter, pie, bar and radar charts. i m p rovement and scientific re s e a rch . Scitor Corp. is an internationally recog- Production Pilot This is the complete solution for quality SPSS helps organ i z a tions lever age infor - n i zed source of ex c eptional project and The only 3-D CAD-based assembly pro- improvement or Six Sigma teams. ma tion to increase reven ues and improve p rocess management solutions. Scitor cess planning and design softwa re suite PathMaker processes. of fer s a var iety of prod u c t s , ran g ing from of its kind that provides engi n e e rs and Intuitive flowcharter offers rapid collab- allCLEAR our awar d-winning softwar e product line designers with the ability to analyze and or ation by multiple users in one cha r t. The Helps drive process ch a n ge that make s to project and process management trai n - verify assembly processes. flowchart is integrated in a process man- or gan i z a tions more effec t i ve and effici e n t . ing and consulting. Virtual CMM agement suite. Provides project path w ays , With allCLEAR, teams can quickl y visu- Scitor Process v3 Online programming and 3-D simu l a- forms,brainstorm/affinity tree, and SPC a l i ze pro c e s s e s , q u a n t i t at ive ly analy ze Of fer s an unrivaled combination of proc e s s tion tool that frees up your phy s i c a l tools. data in the process flows and communi- m a n agement functionality and ease of CMM for full-time pro d u c t i o n , giv i n g Software Productivity cate results enterprisewide. u s e, p roviding re m a rk able advances in you the adva n t age of debu gging yo u r Centre Inc. Visio Corp. pr ocess mapp i n g , si mu l a tion and commu- p rograms without waiting for the phy s- 1122 Mainland St., Suite 460 2211 Elliott Ave. ni c a tion functionality regar dless of proc e s s ical part or CMM. Vancouver, BC V6B 5L1 Seattle, WA 98121 co m p l ex i t y . Canada Ph. 206-956-6000 Fax 425-705-9001 Silma Ph. 877-548-1948 Fax 604-689-0141 www.visio.com 150 Rose Orchard Way www.spc.ca San Jose, CA 95134 EssentialSet Enterprise qd Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun 3C Technologies Inc. www.3ctech.com Ph. 800-327-6583 Fax 419-868-8993 ISO 9000 Rapid Start-up Kit 145 x x x x x x x x x x x x x x x x x x x x W QS-9000 Rapid Start-up Kit 145 x xxxx xx xxx xxxxx x xxxxW Real World Document & Records Management 495 x x x W Absolute Clarity & Calibration LLC www.absoluteclarity.com Ph. 860-583-0502 Fax 860-314-1851 Vision Gauge Standard Measurement Edition 2,880 x x W Advanced Systems & Designs Inc. www.asdspc1.com Ph. 248-689-4800 Fax 248-689-8811 ANOVA-TM 950 x x x x xxxx xxxxWD AEC Software Inc. www.aecsoft.com Ph. 800-346-9413 Fax 703-450-9786 Details 3.0 Call x MW Fast Track Schedule 6.0 199 x MW Altegra www.spc4mfg.com Ph. 888-306-8405 Fax 610-539-4225 Altegra Gagemanager Call x x x W Altegra SPC-PlantNet Call x x x x W American Quality Systems Inc. www.aqsinc.com Ph. 800-776-3090 Fax 517-545-0399 Calibration Label Kit 495 x x x W ProGage1 Procedure Pack 295 x x x x W ProGage1 v. 2 Calibration Management System 495 x x x x W ProR&R Measurement Systems Analysis 295 x x x x W Applied Statistics Inc. www.appliedstatistics.com Ph. 800-207-5631 Fax 651-773-4930 Applied Stats 995 x x x x x x x x x x x x x W,WinCE Applied Technology Ph. 408-266-5174 Fax 408-266-5174 Control Charts 395 xMW Process Capability Analysis 395 xMW Sampling and Inspection 195 xMW AssurX.com Inc. www.assurx.com Ph. 408-778-1376 Fax 408-776-1267 CATSweb Call x x x x W,Web Automation Components Inc. www.automation-components.com Ph. 800-854-4873 Fax 508-520-3322 ANSTAT for Windows 1,995 xW Search Light 995 x W The Ben Graham Corp. www.worksimp.com Ph. 800-628-9558 Fax 937-667-8690 Business Process Charting 495 x x W Blue Mountain Quality Resources Inc. www.coolblue.com Ph. 800-982-2388 Fax 814-234-7077 Calibration Manager Call x W CEBOS Ltd. www.cebos.com Ph. 248-357-1844 Fax 248-357-1846 MQ1 Call x x x x x x x x x x x x x x x x x x x x W Certified Measurements Inc. www.cmi-labs.com Ph. 800-525-0408 Fax 912-953-2688 Bench Top Call x x x x x xxxxx x xxx W CFM Inc. www.teamflow.com Ph. 800-647-1708 Fax 781-275-7008 TeamFlow 295 x x x x x W CIMNET Inc. www.cimnet-folders.com Ph. 888-726-6638 Fax 610-693-5927 Folders Call x x x W Infolink Call x x x W CimWorks www.cimworks.com Ph. 800-955-7100 Fax 425-820-0437 VisualDocs Call x x x W VisualMEM Call x x x W VisualSPC 995 x x x W Cincinnati Precision Instruments Inc. www.cpi1stop.com Ph. 800-686-3730 Fax 513-874-2536 Quik-Cert Lite Calibration Software Call x x W Creatively Simple Solutions Inc. www.creatively-simple.com Ph. 888-743-8476 Fax 902-465-3841 Simply ISO 9000 99 x x x x x x x x x x x x x x x x x x x x MW The Crosby Co. www.qualitynews.com Ph. 888-427-6729 Fax 815-431-9276 GaugeBOSS Call x x x W

Quality Digest/January 2001 141 Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun SPC Success Workshop Call x x x x W CyberMetrics Corp. www.cybermetrics.com Ph. 800-777-7020 Fax 810-726-7677 Calibration Label Printer 495 x x W CalPro 395 x x W FaciliWorks CMMS 995 x x W GAGEstat Gage R&R 395 x x W GAGEtrak 995 x x W GAGEtrak SE 495 x W GD&T Font 49 x x MW GD&T Trainer 695 x x W Metrology 101 Training CD 495 x x W Precision Temperature Measurement Training CD 695 x x x W SCRAPtrak 695 x x x x W SUPPLIERtrak 995 x x x x W Datachem Software Inc. www.certistep.com Ph. 800-377-9717 Fax 508-366-5278 CMInspector prep v. 2.0 Call xW CQAuditor prep v. 2.0 Call xW CQEngineer prep v. 2.1 Call xW CQMprep v. 1.1 Call xW CQTprep v. 2.0 Call xW DataNet Quality Systems www.winspc.com Ph. 248-357-2200 Fax 248-357-4933 WinSPC C/S Call x x x x x x x x x W WinSPC C/S Enterprise Call x x x x x x x x x W Delcam International Inc. www.delcam.com Ph. 519-974-8088 Fax 519-974-8170 PowerINSPECT 9,500 x x x x W DH Instruments Inc. www.dhinstruments.com Ph. 602-431-9100 Fax 602-431-9559 COMPASS Calibration Software Call x x W Digital Quality Systems www.dqsnet.com Ph. 630-510-7529 Fax 630-510-7634 ManuMission MRP Call x W Master Control 699 x W ProcedureWRITE 865 x W Q-PULSE Call xW QA-CALIBRATE 495 x W SPC PC-IV 595 x W Document Control Systems Inc. www.mastercontrol.com Ph. 800-825-9117 Fax 801-942-7088 i-Passage Call x xxxx xx xx x x W,Web MASTERControl Call x xxxx xx xxx xx x xx W WEBControl Call x xxxx x xxx xx x x W,Web WEBTextFind Call x xxxx xx xxx xx x xx W Documentum Inc. www.documentum.com Ph. 925-600-5256 Fax 925-600-5101 Documentum 120 x WU DOES Institute www.does.org Ph. 800-236-3637 Fax 336-723-5109 ISO/QS-9000 Virtual Reality Simulation, CIM Quality 995 xW ISOxPERT 4,450 x x x x x x x x x x x x x x x W Office Control 9000 v3.0 1,295 x x x W Process Components 4,900 x xxxx x xxx xxxxx x xxx WD Q-Pulse 1,795 x x x x x x x x xxxx x xxx WD QSxPERT 4,895 x xxxx xx xxx xx x x xxx W Dynamic Soft Analysis Inc. www.betasoft-thermal.com Ph. 412-683-0161 Fax 412-683-3641 BETAsoft Thermal Analysis Software Call x x x x x WDU Edmunds Gages www.edmundsgages.com Ph. 860-677-2813 Fax 860-677-4243 CAG Call x x x x W EtQ Inc. www.etq.com Ph. 800-354-4476 Fax 516-293-0784 EtQ Solutions Call x xxxx x x xxxx x xx x W

142 Quality Digest/January 2001 Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun Experience In Software Inc. www.projectkickstart.com Ph. 800-678-7008 Fax 510-644-3823 Project KickStart Call x x W Faro Technologies Inc. www.faro.com Ph. 800-736-0234 Fax 407-333-4181 CAM2 3-Dimensional Measurement Software Call x x x x x x x x x x W Fluke Corp. www.fluke.com Ph. 800-443-5853 Fax 425-446-5116 Data Acquisition and Trending Analysis Software 1,015 x x x x x x W DPC/TRACK 1,795 x x x x x x x x x W FlukeView Forms Software 100 x x x W MET/CAL Plus Calibration Management Software Call x x x x x x x x x W Quality America—SPC-PC IV xx xW Geer Mountain Software Corp. www.geerms.com Ph. 860-927-4328 Fax 860-927-1614 Stat::Fit 249 xW Global Quality Institute www.globalquality.com Ph. 905-452-9788 Fax 905-452-1273 ISOQuest Call x x x x x x x x x x x xxxx x xxxxW,Notes GOAL/QPC www.goalqpc.com Ph. 800-643-4316 Fax 603-870-9122 Memory Jogger E-Book 29.95 x x x x x x x x MW Greco Systems www.grecosystems.com Ph. 800-234-7326 Fax 619-447-8982 Enterprise DNC Call x W H & H Servicco Corp. www.samplingplans.com Ph. 651-777-0152 Fax 651-777-0152 Audit Sample Planner 245 x x x WD Sampling Plans for Attributes (TP105) 245 x x x WD Sampling Plans for Reliability (TP781) 245 x x WD Sampling Plans for Variables (TP414) 245 x x x WD Harold S. Haller & Co. www.haroldhaller.com Ph. 877-771-6597 Fax 440-871-1889 HITS—Haller Information Technology System Software 1,000 x x x x x x x W Harpco Systems Inc. www.harpcosystems.com Ph. 248-374-1718 Fax 248-374-0022 Quality Plus Software Call x x x x x x x x x x W The Harrington Group Inc. www.harrington-group.com Ph. 800-476-9000 Fax 407-382-6141 Audit Master 3.0 399 x x W C/A5 Corporate Action 499 x x x x W Calibration Recall 299 x W caWeb Call x x x W,Web Cost of Quality 299 x x x x W Document Control System 399 x x W Inspection & Test 249 x x x W Quality Manual 199 x x x x W Quality Planning System 149 x x x x W Supplier Rating Manager 249 x W Training Manager 299 xW Helm Instrument Co. Inc. www.helminstrument.com Ph. 419-893-4356 Fax 419-893-1371 Firstmate 4,895 x W Imageers Inc. www.imageers.com Ph. 203-624-7300 Fax 801-457-3450 TIMS—Total Information Management System 15,000 x x x x x x x x W IMAS Corp. www.imasltd.com Ph. 800-977-3248 Fax 847-608-7848 Product Developer’s Workbench Call x x x W XSPEC Call x x x x W InControl Technologies Inc. www.incontroltech.com Ph. 281-580-8892 Fax 281-280-8853 QualStat 2 1,595 x x W Indago Corp. www.indagocorp.com Ph. 248-652-7588 Fax 248-652-7363 Compliance Assistant 1,995 x x x x x x x x x x x xxxx x xxxxW FormVision 1,495 x x x x x x x W IndySoft Corp. www.indy-soft.com Ph. 864-627-8858 Fax 603-754-9531 Gage InSite v. 5.1.1 Call x x x x W Insite Technology Group Inc. www.insite-inc.com Ph. 800-446-8665 Fax 440-826-3431 Auditmation Call x x x x x x x x x x x xxxx x xxxxW

Quality Digest/January 2001 143 Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun ISolution 2000 Call x xxxx xx xxx xxxxx x xxxxW Integral Solutions Inc. www.integralsolutions.com Ph. 248-543-6040 Fax 248-543-2882 APACT 2000 895 x x x W DPACT 995 x x x x W MPACT 1,495 x x x x x x x x x W Integrated Management Systems www.hyperdoqs.com Ph. 800-788-5114 Fax 316-263-3091 Automated Audit Check Sheet Creation 49.95 x xxxx xx xxx xxxxx x xxxxW One Time, One Place Procedures 2,500 x xxxx xx xxx xxxxx x xxxxW Interax Group www.interaxgrp.com Ph. 888-401-3956 Fax 902-485-6058 Paradigm Quality Management Software Call x xxxx xx xxx xxxxx x xxxxW Intercim Inc. www.intercim.com Ph. 800-343-3734 Fax 952-894-0399 Factory Net Call x x x x x x x x x x x x x x W International ISO Group Inc. www.qs-iso9000.com Ph. 800-476-3066 Fax 513-851-5881 Container TRACKER Call x W International Quality & Reliability Consultants www.iqrc.com Ph. 877-477-2776 Fax 973-989-9204 IQRC-Pro Business Management & Compliance Software 15,000 x xxxx xx xxx xxxxx x xxxxW IQS Inc. www.iqs.com Ph. 800-635-5901 Fax 440-333-3752 The IQS Business System Call x xxxx xx xxx xxxxx x xxxxWU ISO9.com www.iso9.com Ph. 866-321-4769 Fax 509-357-8673 ISO9.com Call x xxxx xx xxx xxxxx x xxxxMWD Item Software (USA) Inc. www.itemsoft.com Ph. 714-935-2900 Fax 714-935-2900 Item QA Call x x x W JBL Systems Inc. www.jblsys.com Ph. 888-525-7978 Fax 810-677-5700 GAGEstat RvR 395 x x W GAGEtrak 995 x x W Measurement Training CDs 695 x x x W PM-Management 995 x x x x x W SCRAPtrak 695 x x x W SUPPLIERtrak 995 x x x W JK Technologies Inc. www.jkt9000.com Ph. 800-792-4693 Fax 561-274-2101 AMS9000 495 x x x x x W CAS9000 495 x x x x x x x W DOC9000 495 x W QCS9000 995 x x x x x x W JTI Systems Inc. www.jtipmap.com Ph. 505-883-0030 Fax 505-883-6216 PMAP Software v. 2.10 995 x W Kavon International Inc. www.kavon.com Ph. 888-637-9598 Fax 440-286-9510 CribMaster 995 x x D GageMaster Call x D Kidasa Software Inc. www.kidasa.com Ph. 800-765-0167 Fax 512-328-0247 Milestones Professional 2000 229 x W Krautkramer Branson www.krautkramer.com Ph. 717-242-0327 Fax 717-242-2606 Ultra HARD Call x W Kurt Manufacturing Co. www.kurt.com Ph. 800-343-9884 Fax 612-784-6055 Kurt SPC 995 x x W Lilly Software Associates Inc. www.lillysoftware.com Ph. 603-926-9696 Fax 603-929-3975 VISUAL Quality Call x xxxx xx xxx xxxxx x xxxxW,Novell Lyle-Kearsley Systems www.infinityqs.com Ph. 800-772-7978 Fax 703-393-2211 InfinityQS GTS 695 x W InfinityQS GTS Standard Edition—International Version 795 x W InfinityQS MSA 695 x W InfinityQS MSA Standard Edition—International Version 795 x W InfinityQS SPC Analysis 1,295 x x x x x W InfinityQS SPC Enterprise Edition—International Version 1,795 x x x x x W InfinityQS SPC Extended Edition—International Version 1,395 x x x x x W

144 Quality Digest/January 2001 Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun InfinityQS SPC Pro 1,695 x x x x x W InfinityQS SPC Shop 995 x x x x x W InfinityQS SPC Standard Edition—International Version 1,095 x x x x x W InfinityQS SPC Suite 1,795 x x x x x x x W InfinityQS SPC Suite—International Version 1,895 x x x x x x x W Management Software International Inc. www.msixpert.com Ph. 781-279-1919 Fax 781-279-2929 ISOxPERT Call x xxxx xxx xxxx x xxx W Manageware LLC www.manageware.net Ph. 800-966-9961 Fax 678-475-9255 Quality Center 2000 Call x x x x W Martin Instrument www.martininstrument.com Ph. 800-964-2102 Fax 800-987-9161 EnGage! Calibration Management Software Call x x x x x W MEGA International USA Inc. www.mega.com Ph. 800-920-6342 Fax 781-890-3103 Mega Process Call x x W Mesa Systems Guild Inc. www.mesasys.com Ph. 800-439-7836 Fax 401-828-9550 MesaVista Call x x x x x x x x x x x WU Micro Steps www.microsteps.com Ph. 800-548-1022 Fax 858-792-0012 Quality Suite (VizQ/Quality Banner) Call x x x x x W Micrografx www.micrografx.com Ph. 800-664-6957 Fax 214-495-4072 iGrafx Process 995 x x x x x x x x x x x x W iGrafx Professional 495 x x x x x x x x x W Minitab Inc. www.minitab.com Ph. 800-488-3555 Fax 814-238-4383 MINITAB Release 13 995 xW NCSS www.ncss.com Ph. 800-898-6109 Fax 801-546-3907 NCSS 2000 Call xW New Learning Systems www.newlearningsystems.com Ph. 408-867-1828 Fax 408-867-8665 Q-Skills BPI Suite Call x x x x x W,Web Norfox Software Inc. www.norfox.com Ph. 425-774-9118 Fax 425-672-4481 Calmate Call x xxxx xx xxx xxxxx x xxxxW Labmate Call x xxxx xx xxx xxxxx x xxxxW Vanmate Call x xxxx xx xxx xxxxx x xxxxW Nutek Inc. www.rkroy.com Ph. 248-540-4827 Fax 248-540-4827 Qualitek-4 1,195 x x x W Oak Software Inc. www.oaksoftware.com Ph. 727-596-0262 Oak ISO Organizer 4,995 x x W,OS/400 OMNEX Inc. www.omnex.com Ph. 734-761-4940 Fax 734-761-4966 AQuA Pro 2000 895 x xxxx x W Audit Pro 2000 1,495 x x x x x W Boss 2000 14,500 x x x x W Document Pro 2000 495 x x x x W Process Pro 2000 895 x x x x x W ORSI Group www.orsigroup.com Ph. 800-334-4526 Fax 314-298-1729 CUBE Call x x x x x x W Patton & Patton Software Corp. www.patton-patton.com Ph. 800-525-0082 Fax 520-888-2937 Flow Charting PDQ Call x x x W Pilgrim Software Inc. www.pilgrimusa.com Ph. 813-915-1663 Fax 813-915-1948 Audit/Survey Call x x x x x WU,AS/400 Calibration System Call x x x x x x x WU,AS/400 Document Control Call x x x x WU,AS/400 Internal Focus Call x x x x x xxxx x x WU,AS/400 Maintenance System Call x x x x WU,AS/400 Supplier Focus Call x x x x x x x x x x x x x WU,AS/400 Training System Call x x x x WU,AS/400 Pister Group Inc. www.pister.com Ph. 905-886-9470 Fax 905-764-6405 CA-PRO Corrective Action 395 x x W

Quality Digest/January 2001 145 Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun DC-PRO Document Control 350 x W EM-PRO Employee Training Log 385 xW PM-PRO Preventive Maintenance 495 x W QC-PRO Gage Control 475 x x W QC-PRO Statistical Process Control 495 xW QD-PRO Quality Documents 225 x W Pleiades International Inc. www.pleiadesintl.com Ph. 800-816-0110 Fax 317-867-2299 ISO to go Call x xxxx xx xxx xxxxx x xxxxW IQ-9000 Call x xxxx xx xxx xxxxx x xxxxW Powerway Inc. www.powerwayinc.com Ph. 800-964-9004 Fax 317-598-1740 Gage Manager 1,200 x W Powerway Assessor Call x xx W Powerway Audit Manager Call x x x x W Powerway Document Manager Call x x x W Powerway Instruction Writer Call x x x W Powerway Intranet Publisher Call x W Powerway Policy Writer Call x x x W Powerway Procedure Writer Call x xxxx xx xxx xxxxx x xxxxW Powerway Quality Analyst 650 x x W Powerway Quality Planner Call xxxx x W Powerway SPC 700 x x W Powerway Suite 2000 Call x xxxx xx xxx xxxxx x xxxxW PQ Systems Inc. www.pqsystems.com Ph. 800-777-3020 Fax 937-885-2252 DOE Pack 2000 795 x x W GAGEpack 2000 795 x x x x x x W Quality Workbench Professional Call x x x x x x x x x x x W R&Rpack 2000 495 x x x x x x W SQCpack for Windows 695 x x x W Process Integrity Inc. www.processintegrity.com Ph. 817-561-6600 Fax 817-315-6351 SMART Call x x x x x x x x x W ProcessModel Inc. www.processmodel.com Ph. 801-356-7165 Fax 801-356-7175 ProcessModel 2,395 x xxxx xx xxx xxxxx x xxxxW The Product Integrity Co. Ph. 860-749-8967 Fax 860-749-8967 Relpro 950 xWD STATENG 1,500 x x x WD Project Assistants Inc. www.projectassistants.com Ph. 302-477-9711 Fax 302-477-9712 TeamWork for Microsoft Project 2000 24,495 x xxxx xx x x x xx W Proquis Inc. www.proquis.com Ph. 877-876-3430 Fax 847-768-6921 Proquis 9000 Call x xxxx xx xx xxxx x xxx W Purchasing Solutions www.ps.to Ph. 503-617-1525 Fax 503-617-1629 First Rate Call x x x x x x W Q-DAS Inc. www.q-das.com Ph. 888-412-7327 Fax 248-299-4913 Procella Call xW Procella Monitoring 2,100 xW QS-STAT Call xW QISoft Ltd. www.qisoft.com Ph. 770-449-6431 Fax 770-449-8447 MQM—Materials Quality Management Call x x x x xxxx x x x W QIS Business-Wide Production, Process and Quality Management Call x x x x xxxx x x x W QSoft Solutions Corp. www.qsoftguide.com Ph. 800-669-9701 Fax 716-264-9702 SolveRight Web Based Complaint Handling System Call x x x MWUO QTech Systems Inc. www.qtech.com Ph. 888-232-6900 Fax 612-914-7768

Qualitron Systems Inc. www.qualitronsystems.com Ph. 888-569-7094 Fax 248-616-8016 InfinityQS SPC 995 x x x x x x x xxxx x xxxxW Quality America Inc. www.qualityamerica.com Ph. 800-722-6154 Fax 520-722-6705

146 Quality Digest/January 2001 Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun DOE PC IV 495 xW Q-Pulse Call x xxxx xx xxx xxxxx x xxxxW QA-Calibrate Call x x W Six Sigma Suite Call xW SPC-PC IV Call x x W Quality Calibration Service Inc. www.qualitycalibration.com Ph. 414-256-8900 Fax 414-256-8911 GAGEtrak Call x x W The Quality Group www.thequalitygroup.net Ph. 404-843-9525 Fax 404-252-4475 Real Time Quality Series Call xxW Quality Systems Integrators www.qsi-inc.com Ph. 800-458-0539 Fax 610-458-7555 Training & Document Management System (TMS) Call x x W Quality Systems International www.qualitysys.com Ph. 781-862-9002 Fax 781-862-9003 System 9000 Call x xxxx xx xxx xxxx x xxx MW Quality Technology Co. www.qtcom.com Ph. 800-680-0700 Fax 847-884-7280 QSAT-9000 199 x xxxx xx xxx xxxxx x xxxxW Relex Software Corp. www.relexsoftware.com Ph. 724-836-8800 Fax 724-836-8844 Relex Reliability Software Call x x x x x W Resampling Stats www.resample.com Ph. 703-522-2713 Fax 703-522-5846 Resampling Stats Call xMW Resource Engineering Inc. www.reseng.com Ph. 800-810-8326 Fax 860-872-2488 FMEA Investigator Call x x x W Gage Mentor Call x x x x W Mistake-Proof It! Call x x x W SPC Workout Call x x x W RFF Electronics www.rff.com Ph. 970-663-5767 Fax 970-669-4889 RFFlow Professional Flowcharting 79 x x x x x x W Rice Lake Weighing Systems www.rlws.com Ph. 715-234-9171 Fax 715-234-6967 Transact Call x W Ringwood Software Inc. www.ringwood.com Ph. 800-949-6753 Fax 603-894-4483 Trove Call x xxxx x x xx x xxx WD Roth-Donleigh Ph. 949-364-5907 Fax 949-364-5907 ISO 9000 Quality Assurance Manual 249 x xxxx xx xxx xxxxx x xxxxWD Ryan Enterprise www.ryanqc.com Ph. 760-249-5248 Fax 760-249-3538 ISO 9000 Software & Workbook 99 x xxxx xx xxx xxxxx x WD More ISO 9000 Software Combo 33 x x x x x WD S-Matrix Corp. www.s-matrix-corp.com Ph. 707-441-0404 Fax 707-441-0410 D.o.E Fusion One 349 xW D.o.E. Fusion Pro 795 xW Skymark Corp. www.skymark.com Ph. 800-826-7284 Fax 412-371-0681 PathMaker II 295 x x x x x x W Software Technology www.softwaretechnologytn.com Ph. 931-537-6181 Fax 931-537-6813 Advanced Gage Control 8.0 675 x x x W Advanced Preventive Maintenance 7.0 675 x x W Advanced Supplier Control 8.0 675 x x x x x W Stat-Ease Inc. www.statease.com Ph. 800-801-7191 Fax 612-378-2152 Design-Ease Software Call xx W Design-Expert Software 995 xxW STATPOINT LLC www.statpoint.com Ph. 800-232-7828 Fax 201-585-8589 STATGRAPHICS Plus for Windows Call xW STATLETS 295 x MWU StatSoft Inc. www.statsoft.com Ph. 918-749-1119 Fax 918-749-2217 STATISTICA Design of Experiments Call x x W STATISTICA Enterprise-Wide SPC System (SEWSS) Call x x W STATISTICA Process Analysis Call x x W STATISTICA Quality Control Charts Call x x W

Quality Digest/January 2001 147 Mac ISO 9000 Windows DOS Software Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Price 4.20 Sun Statware Inc. www.statware.com Ph. 800-478-2892 Fax 541-758-4666 Statit Call xW, Web Stephen Computer Services Inc. www.datalyzer.com Ph. 248-960-3535 Fax 248-960-3539 Datalyzer Spectrum 995 x x W SPC Quickie98 249 x x W Stochos Inc. www.stochos.com Ph. 800-426-4014 Fax 518-372-4789 Quality Management Shop-Floor Data Collection System (QMDS) Call x x x x x x x x x x x xxxx x xxxxW TAL Technologies Inc. www.taltech.com Ph. 800-722-6004 Fax 215-763-9711 B-Coder Pro 395 x x W BarCode Active X Control 695 x x W DOS Wedge Pro 295 x x x x WD SoftwareWedge Call x x x x WD TCP Wedge Call x x x x W TCP/Com 259 x x x x W WinWedge 1.2 199 x x x x W WinWedge 32 Pro 495 x x x x W Tescina Inc. www.dataget.com Ph. 510-713-8001 Fax 508-664-1257 DataGet Port 299 x x x W Pocket Log Software 795 x x x W TIP Technologies www.tiptech.com Ph. 262-781-1133 Fax 262-781-1240 TIP QA Call x x x x x x xxxx x x x W Total Quality Engineering Inc. www.tqe.com Ph. 800-664-1940 Fax 858-748-0427 Hoshin Planning 1.3 195 x x x W Trackware Inc. www.trackware.com Ph. 408-255-3058 Fax 408-343-0174 QSTracker 250 x x x x x x MW Tree-Master www.treemaster.on.ca Ph. 613-820-0410 Fax 613-820-3593 Tree-Master for Handling Logic Trees (success, fault trees) Call x x x WU, Linux Triangle Management Systems NA Inc. www.goachiever.com Ph. 888-645-4933 Fax 614-410-9044 Achiever Plus Call x xxxx xx xxx xxxxx x xxxxW, AS400 User Solutions Inc. www.usersolutions.com Ph. 800-321-8737 Fax 248-486-6376 Resource Manager 2000 for Excel 2,400 x x x W Spreadsheet QC 149 x x MWD Vantek Corp. www.vantek-corp.com Ph. 716-743-0377 Fax 716-695-1992 Calibration Control System Call x x x x x W World Class Information Systems www.wcinfo.com/eqip/ Ph. 513-232-9100 Fax 513-232-9249 EQIP Call x x x x x OS400 Zeisler Associates Inc. www.zeislerassociates.com Ph. 800-819-8035 Fax 302-234-2797 SENSEI 179 x x x W Zontec Inc. www.zontec-spc.com Ph. 800-955-0088 Fax 513-648-9007 Synergy Gold Call x x x x W

148 Quality Digest/January 2001 ISO 9000 Software Directory

3C Technologies Inc. to m i z a ble SPC softwar e for manufa c t u r - www.automation-components.com cost and simplifies the task of qualifying 6834 Spring Valley Drive, Ste. 202 in g . In addition to standard SPC, we use Aut o m a tion Components is a full-servi c e for and maintaining ISO 9000 or QS-9000 Holland, OH 43528 ad vanced proc e s s - c o n t r ol exp e r t rules for me t ro l o gy sales company with more than certification. Ph. 800-327-6583 Fax 419-868-8993 pr eventing defects in real time. Al t e gra SPC 25 ye a rs ’ ex p e ri e n c e. Our product line www.3ctech.com so f t wa r e replaces exp e n s i ve operator SPC feat u r es optical and video inspection sys- Certified Measurements Inc. Customized training, consulting, assess- tr aining with two-hour softwar e trai n i n g . t e m s , C M M s , SPC hardwa re / s o f t wa re, 510 N. Houston Lake Blvd. ments and products for ISO 9000:2000, CNC milling contro l s , and digital re a d - Centerville, GA 31028 ISO/TS 16949, QS - 9 0 0 0 , TE Supplement, out technology. Ph. 800-525-0408 Fax 912-953-2688 ISO 14000, TP M , lean manufa c t u r ing and www.cmi-labs.com Six Sigma. Top - r ated in-house and publi c Axion Corp. Ce rt i fi ed Measurements Inc. is an A2 L A - wo rkshops on implementat i o n , d o c u- 100 Mill Plain Road, Third Floor ac c r edited full-service calibration lab that m e n t ation and internal auditing (APQP, American Quality Systems Inc. Danbury, CT 06811 has been serving the Southeast for 19 F M E A ,R & M ,e t c.). Software : ISO 9000: P.O. Box 618 Ph. 888-235-9500 Fax 203-792-8005 yea r s. In addi t i o n , we have developed the 2000 Rapid Conve rt e r, ISO 9000/QS- Howell, MI 48844 www.axionsoft.com Be n ch T op Labo r ato r y Management Soft- 9000/TE Rapid Start-Up Kits,document Ph. 800-776-3090 Fax 517-545-0399 Axion Corp. provides softwar e, tra i n i n g wa re designed specific a l ly for the cali- c o n t ro l , custom digital dashboards and www.aqsinc.com and consulting services to help orga n i- bration lab. portals. P ro G AGE1 is an affo rd able ISO 9000/ za tions improve perfor mance and prod u c - QS-9000-compliant calibration manage- tiv i t y . Ax i o n ’ s 4TQ Toolkit consists of a CFM Inc. Absolute Clarity & Calibration LLC ment system. Feat u r es include customiz- se r ies of softwar e tools for documentati o n , P.O. Box 353 109 Main St. able rep o rt s , s u p p o rt for single-user or ma n a gem e n t ,d i s s e m i n a tion and analysis of Bedford, MA 01730 Terryville, CT 06786 s h a red netwo rk use, c a l i b ration lab e l business processes for a va riety of end- Ph. 800-647-1708 Fax 781-275-7008 Ph. 860-583-0502 Fax 860-314-1851 printing, and more. uses such as ISO 9000, QS - 9 0 0 0 ,A S 9 0 0 0 , www.teamflow.com www.absoluteclarity.com T Q M , ISO 14000, s a fety management Absolute Clarity & Calibration LLC spe- Applied Statistics Inc. and business process ree n gi n e e ri n g . CIMNET Inc. c i a l i zes in optical measurement and 2055 White Bear Ave. 946 W. Penn Ave. inspection equipment. ACC offe rs fie l d St. Paul, MN 55109 The Ben Graham Corp. Robesonia, PA 19551 se rv i c e , repa i r , NI S T- t ra c e a ble calibrati o n Ph. 800-207-5631 Fax 651-773-4930 6600 S. Troy Frederick Road Ph. 888-726-6638 Fax 610-693-5927 and sales of optical equipment, v i d e o www.appliedstatistics.com Tipp City, OH 45371 www.cimnetinc.com me a s u r ement softwar e, bu l b s ,D ROs and Applied Statistics Inc. provides SPC soft- Ph. 800-628-9558 Fax 937-667-8690 CIMNET is one of the leaders in softwar e related optical equipment. wa re solutions for manage m e n t , e n gi- www.worksimp.com solutions for the manu fa c t u ring and job n e e ring and operat i o n s , a dd ressing the The Ben Graham Corp. has been provid- shop industry. CIMNET’s DNC Profe s - Advanced Systems & need for enterprisewide quality manage- ing training and consulting for continu- sional is a full 32-bit multitasking soft- Designs Inc. ment tools. Applied Stats is a Microsoft- ous improvement of business pro c e s s e s ware product that can communicate with 1100 Owendale, Ste. J c e rt i fied solution that provides full ( fo rm e rly info rm ation processes and, an unlimited number of CNC machines. Troy, MI 48083 real-time data collection and SPC chart- b e fo re that , p ap e r wo rk processes) since CI M N E T ’ s Fol d e r s allows your ERP sys- Ph. 248-689-4800 Fax 248-689-8811 ing capabilities. Enterprise Monitor pro- 1953. This is the sole focus of our organ i - tem to talk to your quality and manufac- www.asdspc1.com vides netwo rked monitoring of Ap p l i e d za tion. We have trained more than 30,000 tu r ing execution system, and CIMNET’S ASD sells a complete SPC solution, whi c h St a ts work s t a tions and alarm notificat i o n . people and fac i l i t a ted improvement teams Infolink is a fully configurable manufac- consists of SPC 1+ Realtime data collec- t h rough many millions of dollars in turing execution system for the food and tion and analysis softwar e and An o va (our Applied Technology improvements. be ver age, di s c r ete and consumer packa g- Design of Experiments Tagu c hi Methods 1237 Clark Way ing goods industry. Infol i n k ’ s main func- s o f t wa re). The Smart C able Single and San Jose, CA 95125 Blue Mountain Quality tionalities are lot tra ck i n g, i nve n t o ry Ga geMux Multiple input gage interfac e s Ph. 408-266-5174 Fax 408-266-5174 Resources Inc. tra c king and downtime manage m e n t ,a n d connect any gage to any softwar e, and we www.e-at-usa.com 208 W. Hamilton Ave. it also ties to existing ERP/MRP systems. feat u r e the ShopTou c h line of industria l State College, PA 16801 t o u ch - s c reen PCs and low-cost port abl e Ph. 800-982-2388 Fax 814-234-7077 CimWorks da ta collectors. We also sell gage calibra- www.coolblue.com 11415 N.E. 128th St. tion softwar e. Designed to meet ISO 9000 and QS- Kirkland, WA 98034 AssurX.com Inc. 9000 standard s ,C a l i b ration Manager 3.0 Ph. 800-955-7100 Fax 425-820-0437 AEC Software Inc. 305 Vineyard Town Center, Ste. 374 combines powerful dat abase and rep o rt - www.cimworks.com 22611-113 Markey Court Morgan Hill, CA 95037 w riting cap abilities to assist users in Ci m Wo r ks provides fl ex i ble hardwa re, Sterling, VA 20166 Ph. 408-778-1376 Fax 408-776-1267 maintaining the full cy cle of calibrat i o n software and service products including Ph. 800-346-9413 Fax 703-450-9786 www.assurx.com m a n agement. Some fe at u res of the soft- S P C , D N C ,m a ch i n e - event monitori n g, www.aecsoft.com AssurX.com offers CATSWeb, browser- wa re include electronic signat u re, a u t o - document management and contro l , AEC Softwa re Inc. develops and pub- based Correc t i ve Action Trac king System re m i n d e r, OLE links, and satellite and i n d u s t rial PCs, p o rt able data collectors , lishes business productivity and project- s o f t wa re that helps manu fa c t u re rs tra ck c a l i b rator tie-in modules. gage interface dev i c e s , B T R s , and ma- oriented software solutions. Fortune 500 and manage nonconfo rm a n c e s ,c o rrec t i ve chi n e - c o n t r ol interfaces that enable man- companies and industry leaders use AE C a c t i o n s , customer complaints, s u p p l i e r CEBOS Ltd. u fa c t u re rs to monitor and control the S o f t wa re ’s products to schedule activ i- re t u rn s , and so on. Sophisticated cus- 24567 North we s t e r n Highway, St e . 500 p e r fo rmance of their production equip- t i e s , m a n age project info rm ation and to m i z a tion and extensibility feat u r es have Southfield, MI 48075 ment and products during the manu fa c- a ch i eve project goals. Premier pro d u c t s been designed into the core of CATS W eb. Ph. 800-653-3478 Fax 248-357-1846 turing process. include FastTrack Schedule and Details. CAT S W eb is accessible from any com- www.cebos.com pu t e r , running any operating system, an y- MQ1 quality management softwar e inter- Cincinnati Precision Altegra where in the world. weaves all 20 elements of ISO 9000 and Instruments Inc. 1035 Redtail Road QS-9000 within a single rea l - t i m e , en t e r - 253 Circle Freeway Drive Audubon, PA 19403 Automation Components Inc. pri s e wide rel a tional datab a s e . MQ1 Busi- Cincinnati, OH 45246 Ph. 888-306-8405 Fax 610-539-4225 25 Kenwood Circle, No. 15 ness utilizes Microsoft Access. MQ1 Ph. 800-686-3730 Fax 513-874-2536 www.spc4mfg.com Franklin, MA 02038 Pro f essional operates with Sequel Server www.cpi1stop.com A l t egra develops stat e - o f - t h e - a rt ,c u s- Ph. 800-854-4873 Fax 508-520-3322 7.0. Users say MQ1 saves time, reduces Ci n c i n n a ti Precision Instruments Inc. sets ISO 9000 Software Directory the standard of quality by being the most Datachem Software Inc. MA S T E R C o n t r ol document control soft- gage tooling, el e c t r onic bore plugs, tre n d - c o m p re h e n s ive, s i n g l e - s o u rc e, s a l e s , 222 Turnpike Road, Ste. 2 ware provides the best electronic routing setter and accusetter column re a d o u t s , repair and calibration company avai l a ble . Westborough, MA 01581 and approval system possible to manage CA G gaging computers, gage blo c k com- We are ISO 9002-certi fi ed and have adde d Ph. 800-377-9717 Fax 508-366-5278 and control documents, enhance corp o- p a rat o rs , ID/OD comparat o rs , and cali- electronic test equipment to our calibra- www.certistep.com rate ch a n ge pro c e s s e s , and notify those b ration services. A 2 L A - c e rt i fie d. tion services. CPI offe rs major bra n d Dat a c hem produces computer- and Web- af fected by cha n g e. MASTERControl for names such as Mitutoyo and Brown & based training to help prof essionals pre- FDA / G M P - r egu l a ted companies addre s s - Engineered Work Systems Inc. S h a rp e, as well as products such as pa r e for their CQE, C Q M ,C Q A , CQT and es the electronic signature and document 145 S. Livernois, Ste. 294 C M M s , video systems, fo rm - m e a s u ri n g CMI exams. The softwa re provides the se c u r ity req u i r ements of 21CFR part 11 of Rochester, MI 48307 equipment and standard hand-held gages user with exa m - l e vel questions, an s wer s the FDA GMP. Ph. 248-652-7588 Fax 248-652-7363 and fi xed-limit gages for solutions to and full ex p l a n ations cove ring all ex a m www.rochester-hills.com/ews many measurement problems. modules. Indiv i d u a l , site and corp o rat e Documentum Inc. license agreements are avai l a ble . 6801 Koll Center Parkway EPC Identification Systems Inc. Conmark Systems Inc. Pleasanton, CA 94566 2351 Circadian Way 1351 Oakbrook Drive, Ste. 120 Ph. 925-600-5256 Fax 925-600-5101 Santa Rosa, CA 95407 Norcross, GA 30093 www.documentum.com Ph. 707-575-3336 Fax 707-575-3337 Ph. 770-449-9416 Fax 770-449-8447 Corrective Action Manager (CAM) pro- www.epc1.com www.conmark.com vides an enterp ri s ewide system for the QIS is a high-perfo rm a n c e, bus i n e s sw i d e DataNet Quality Systems repo rt i n g , routing and resolution of poten- di s t ri b uted data management system that 24567 Northwestern Highway tial nonconfo rmances. Built on top of pr ovides a single-window view of proc e s s , Fourth Floor D o c u m e n t u m , the leading content man- pro d u c t , quality and envi r onmental data Southfield, MI 48075 agement engin e , CAM is designed specif- with ex t e n s ive facilities to cap t u re dat a Ph. 248-357-2200 Fax 248-357-4933 ic a l l y to meet ISO and FDA req u i re m e n t s . EtQ Inc. th r ough keyb o a r d entry or automati c a l l y www.winspc.com Do c u m e n t u m ’ s work fl ow is used to move 399 Conklin St., Ste. 208 with interfaces. The built-in applied sta- WinSPC is the wo rl d ’s premier enter- the rep o rts through both corre c t ive and Farmingdale, NY 11735 tistical cap abilities turn data into info r- prisewide, real-time SPC software. Win- pr even t i ve action inves t i g ations and solu- Ph. 800-354-4476 Fax 516-293-0784 m ation to provide facts for decision SPC,winner of the first ISA President’s tions. www.etq.com making at all level s . Awa rd for most innovat ive tech n o l ogy, EtQ Solutions enables employe e s ,s u p- of fer s Web-based distrib ution of all qual- DOES Institute p l i e rs and customers to cre at e, c o l l ab o- Creatively Simple Solutions Inc. ity data. WinSPC also fe at u res cl o s e d - 519 Deacon Blvd. rat e, ap p rove, m a n age and distri bu t e One Research Drive loop control,OPC and OLE automation, Winston-Salem, NC 27105 cr itical for ms and documents to achi e ve Dartmouth, NS B2Y 4M9 Canada I S O / Q S / F DA audit tra i l s , c o n c u rre n t Ph. 800-236-3637 Fax 336-723-5109 and maintain a Web- b a s e d , pap e r less sys- Ph. 888-743-8476 Fax 902-465-3841 license usage, multilingual interfa c e s ,a n d www.does.org tem for ISO 9000, QS - 9 0 0 0 , ISO 14000 www.creatively-simple.com si m ultaneous collection of multiple parts DOES Institute is a nonprofi t organ i z at i o n and similar standards for quality and envi - S i m p ly ISO 9000 provides a means fo r or processes. t h at distri butes educational and tra i n i n g ronmental management. A d m i n i s t rat o rs m a n age rs and employees to unders t a n d mat e r ials for design of ex p e ri m e n t s ,t o t a l ar e able to customize the app l i c a tion with the re q u i rements of ISO 9000. Scre e n Delcam International Inc. quality management,SPC, quality func- on l y a Web brows e r . tex t , n a rrat i o n , graphics and questions- 3270 Electricity Drive tion dep l oy m e n t , ISO 9000, s t at i s t i c a l and-answers reduce each quality system Windsor, ON N8W 5J1 Canada quality contro l , s t atistical training and Experience In Software Inc. element to its bare bones. Using real-life Ph. 519-974-8088 Fax 519-974-8170 quality management. Media include CD- 2000 Hearst Ave. case histories and a self-directed testing www.delcam.com RO M s ,v i d e o t ap e s , books and mul t i m e d i a Berkeley, CA 94709 and progres s - t ra c king mechanism makes disks. We also conduct in-house seminars Ph. 800-678-7008 Fax 510-644-3823 Simply ISO 9000 an ideal training tool. DH Instruments Inc. on statistical methods, SPC and design of www.projectkickstart.com 4765 E. Beautiful Lane experiments. Pr oject KickS t a r t is the fas t e s t , easiest way The Crosby Co. Phoenix, AZ 85044 for anyone to brai n s t o rm , plan and sche d - P.O. Box 188 Ph. 602-431-9100 Fax 602-431-9559 Dwight D.I.C. Inc. ule projects. Includes Gantt cha r t and “h o t Wedron, IL 60557 www.dhinstruments.com P.O. Box 909 l i n k s ” to Microsoft Pro j e c t , Wo rd and Ph. 888-427-6729 Fax 815-431-9276 DH Instruments was founded in 1980 Lyndhurst, NJ 07071 Excel. Use for ISO cert i fic at i o n ,c o rrec - www.qualitynews.com with one objective : to provide superi o r Ph. 800-635-2910 Fax 201-438-0594 ti ve action, pr ocess template s , and more. c a l i b ration solutions through innovat ive www.dwightdic.com te ch n o l o gy, first - r ate service and uncom- Dwight D.I.C. Inc. is an ISO 9002-certi- FARO Technologies Inc. p romising metro l ogical integri t y. Pre s- fied company that provides various cali- 125 Technology Park s u re and fl ow products and serv i c e s b ration services. Dwight D.I.C. offe rs Lake Mary, FL 32746 of fer ed include calibration standard s ,p i s- on-sight calibration as well as calibrati o n Ph. 800-736-0234 Fax 407-333-4181 CyberMetrics Corp. ton gages / d e a d weight testers ,c o n t ro l l e rs / in a controlled environment. www.faro.com 12900 Hall Road, Ste. 435 ca l i b r at o rs ,m a s s - flow standard s ,m e t ro l- Sterling Heights, MI 48313 ogy software, calibration services,train- Dynamic Soft Analysis Inc. Fluke Corp. Ph. 800-777-7020 Fax 810-726-7677 ing courses and installation services. 5001 Baum Blvd., Ste. 656 6920 Seaway Blvd. www.cybermetrics.com Pittsburgh, PA 15213 Everett, WA 98203 With more than 10,000 users worl dw i d e , Digital Quality Systems Ph. 412-683-0161 Fax 412-683-3641 Ph. 800-443-5853 Fax 425-446-5116 Cy b e r M e t r ics is the leading developer of 1582 Woodhaven St. www.betasoft-thermal.com www.fluke.com qu a l i t y - re l a ted softwar e packa ge s ,i n cl u d- Wheaton, IL 60187 Fluke calibration hardware and software ing GAG E t rak Calibration and Gage Ph. 630-510-7529 Fax 630-510-7634 Edmunds Gages products are backed by a comprehensive R & R ,c a l i b ration label kits, S C R A P t ra k www.dqsnet.com 45 Spring Lane pa ck a ge of support services that inclu d e s De f ect & Scrap A n a ly s i s ,S U P P L I E R t ra k Di g ital Quality Systems sells softwar e for Farmington, CT 06032 an online user bulletin board, 24-hour fax S Q A , m e t ro l ogy training CDs, G D & T industry. Ph. 860-677-2813 Fax 860-677-4243 li n e , e-mail access and telephone hotline. t raining CDs, GD&T symbol fonts and www.edmundsgages.com m o re. Call us today to see how we can Document Control Systems Inc. E d munds Gages provides custom gage s , Geer Mountain Software Corp. help you improve quality and reduce costs. 6322 S. 3000 E., Ste. 300 i n cluding automatic inspection and sort- 104 Geer Mountain Road Salt Lake City, UT 84121 ing mach i n e s , a u t o m atic post-pro c e s s South Kent, CT 06785 Ph. 800-825-9117 Fax 801-942-7088 gages with closed-loop fe e d b a ck ,b e n ch Ph. 860-927-4328 Fax 860-927-1614 www.mastercontrol.com gage s , also ring gage s , plug gage s , a i r www.geerms.com ISO 9000 Software Directory S t at : : Fit stat i s t i c a l ly fits your data to the Harold S. Haller & Co. ma n a gement systems and consulting. Our and quality documents—critical for ISO most useful analytical distri bution. Th e 31004 Nantucket Row suite of products and services incl u d e 9000 and QS-9000 compliance— Aut o : : F it function automati c a l l y fits con- Cleveland, OH 44140 Xspec, a specification management tool; t h rough a fl ex i bl e, re l ational dat ab a s e. t i nuous and discrete distri butions and Ph. 877-771-6597 Fax 440-871-1889 and Product Deve l o p e r ’s Wo rk b e n ch The suite, i n cluding DPACT (design), p rovides re l at ive comparisons betwe e n www.haroldhaller.com (P DW ) , an electronic res e a r ch and devel - M PACT (manu fa c t u ri n g ) , O PAC T d i s t ri bution types. The Export function Ha r old S. Haller & Co. shows manager s opment notebook. Both products elec- ( o p e rator) and A PACT 2000 (auditing), t ra n s l ates the fitted distri bution into spe- ho w to improve quality, pro d u c t iv i t y , co m - tro n i c a l l y manage info rm ation and allow p rovides a complete document manage- c i fic fo rms for simu l ation softwa re. Th e pe t i t i ve position and profit ab i l i t y . We teach n av i gation of dat a ,i m ages and text in a ment and control system that saves users di s t ri b ution viewer allows interac t i ve dis- ne w skills, in t r oduce methods to cha n g e single database. time and money while improving engi- p l ay of distri bu t i o n s ,p roviding for quick beliefs and identify pro blems and their n e e ring practices and effic i e n cy. n o - d ata rep re s e n t at i o n s . causes through statistical analyses. Our InControl Technologies Inc. as s o c i a tes deliver consulting, tr aining and 3845 F.M. 1960 W., Ste. 318 Integrated Management Global Quality Institute pro b lem solving to meet customer’s needs, Houston, TX 77068 Systems 102 Rosedale Ave. W. s u ch as the Deming tra n s fo rm at i o n , S i x Ph. 281-580-8892 Fax 281-280-8853 2250 N. Rock Road, Ste. 118-275 Brampton, ON L6X 1K1 Canada Si g m a , and ISO 9000 or QS-9000. www.incontroltech.com Wichita, KS 67226 Ph. 905-452-9788 Fax 905-452-1273 Ph. 800-788-5114 Fax 316-263-3091 www.globalquality.com Indago Corp. www.hyperdoqs.com GQI provides world-class software solu- 145 South Livernois, Ste. 294 ti o n s , consulting and trai n i n g . With its 27 Rochester Hills, MI 48307 Intelex Technologies Inc. dat ab a s e s , ISOQuest is engin e e r ed specif- Ph. 248-652-7588 Fax 248-652-7363 165 Spadina Ave., Third Floor i c a l ly to reduce the bu re a u c ra cy associ- Harpco Systems Inc. www.indagocorp.com Toronto, ON M5T 2C3 Canada ated with maintaining your quality or 28056 Oakland Oaks Court So f t wa r e products and services for com- Ph. 800-387-4019 Fax 416-599-6867 e nv i ronmental management systems. Wixom, MI 48393 p re h e n s ive compliance management and www.intelex.com ISOQuest integrates document contro l Ph. 248-374-1718 Fax 248-374-0022 quality documentation solutions in- I n t e l ex developed the ISOsoft suite of with powerful data management and pro- www.harpcosystems.com cluding ISO 9000, QS - 9 0 0 0 , ISO 14000, software products for ISO 9000 and ISO grammed fe at u res including automat i c, Ha r pco Systems provides softwar e, tra i n - A P Q P, P PAP and corre c t ive actions. 14001 implementation and managem e n t . s y s t e m - ge n e rated e-mail notifi c at i o n ing and consulting for meeting QS-9000 I n d ago ’s Compliance Assistant and Fo r- Complete with a gap analysis module, ref - when conditions require attention. re q u i rements. We cre ated Quality Plus m Vision are ava i l able in stand-alone, e rence libra ry and management section s o f t wa re, a one-stop solution for yo u r cl i e n t / s e rver and Web - e n abled ve rs i o n s . for each element of the ISO 14001 and GOAL/QPC quality system re q u i rements. Incl u d e s ISO 9000 standards,ISOsoft is the most 2 Manor Parkway D F M E A , P F M E A , c o n t rol plans , IndySoft Corp. complete product avai l a ble for your envi - Salem, NH 03079 DV P & R , p ro blem solving, t ra i n i n g, 355 Woodruff Road, Ste. 102 ronmental and quality systems. Dow n- Ph. 800-643-4316 Fax 603-870-9122 a u d i t s ,p u rch a s i n g, quality re c o rd s ,d o c- Greenville, SC 29607 load a trial version today. www.goalqpc.com ument control and mu ch more. Ph. 864-627-8858 Fax 603-754-9531 GOAL/QPC offers a number of products www.indysoft.com Interax Group and services providing people with the The Harrington Group Inc. G age InSite calibration and equipment 75 Lavinia St., Ste. 128 tools and skills needed to achi e ve organ i - 576 N. Semoran Blvd. m a n agement softwa re allows users to New Glasgow, NS B2H 1N5 Canada zational excellence. Our leading product Orlando, FL 32807 recall and calibrate equipment, di gi t a l l y Ph. 888-401-3956 Fax 902-485-6058 l i n e, the GOAL/QPC Memory Jogge r Ph. 800-476-9000 Fax 407-382-6141 s t o re calibration info rm ation and cer- www.interaxgrp.com S y s t e m , focuses on specific functional www.harrington-group.com t i fic at e s ,s t o re calibration pro c e d u re s ,p e r- ar eas such as strate gic planning, pro bl e m Founded in 1991,the Harrington Group for m studies according to AI A G st a n d a rd s , Intercim Inc. solving, project management,new prod- has gained a rep u t ation for designing and trac k accurac y and dependability. 501 E. Highway 13 uct deve l o p m e n t , ISO 9000, c re at iv i t y, s o p h i s t i c ated softwa re ap p l i c ations and Burnsville, MN 55337 total quality management and teams. providing exceptional customer service. Insite Technology Group Inc. Ph. 800-343-3734 Fax 952-894-0399 To d ay, we provide more than a doze n 7055 Engle Road, Building 5 www.intercim.com Greco Systems p roducts to our customers wo rl dw i d e. Cleveland, OH 44130 In t e rc i m ’ s Manufa c t u r ing Execution Sys- 372 Coogan Way Ha r rington Group softwar e is designed to Ph. 800-446-8665 Fax 440-826-3431 tem gat h e rs manu fa c t u ring info rm at i o n El Cajon, CA 92020 help business pro fessionals and wo rk- www.insite-inc.com e l e c t ro n i c a l ly making your enterp ri s e Ph. 800-234-7326 Fax 619-447-8982 groups organ i z e data to achi e ve maximum ready to do e-business. The system also www.grecosystems.com productivity. InTechnology Corp. improves supply chain management and Greco Systems is a leader in developing 1880 Office Club Pointe, No. 1720 shop floor process optimization. Interci m and manu fa c t u ring machine shop hard- Helm Instrument Co. Inc. Colorado Springs, CO 80920 o ffe rs a full ra n ge of pro fessional serv - war e and softwar e solutions including the 361 W. Dussel Drive Ph. 800-245-9722 Fax 719-522-0679 ices for the design and implementation of Touch Panel Computer, Enterprise DNC Maumee, OH 43537 www.intechnology.com an integrated MES system. and WinDNC software. Ph. 419-893-4356 Fax 419-893-1371 In Te ch n o l o gy provides softwar e and serv- www.helminstrument.com ice solutions directed at business per- International ISO Group Inc. H & H Servicco Corp. Helm Instrument Co. Inc. offe rs fo rc e fo rmance manage m e n t , assessment and 11405 Sebring Drive P.O. Box 9340 m e a s u rement and control systems, s e n- p e r fo rmance measurement. We offer a Cincinnati, OH 45240 North St. Paul, MN 55109 sors, and software. wide ra n ge of consulting services and Ph. 800-476-3066 Fax 513-851-5881 Ph. 651-777-0152 Fax 651-777-0152 so f t wa r e solutions to assist organ i z at i o n s www.qs-iso9000.com www.samplingplans.com Imageers Inc. in ach i eving their business perform a n c e Pr ovi d e r s of ISO 9000, QS - 9 0 0 0 , TE Sup- H&H Servicco Corp .’s softwa re allow s 14 Platt St., No. A1 ma n a gement objectives. InTech n o l o gy is plement and ISO 14001 training and con- users to easily develop statistically valid Norwalk, CT 06855 a certified reseller of SAS software solu- sulting services and softwa re solutions. sampling plans. Our Web site support s Ph. 203-624-7300 Fax 801-457-3450 tions. Our proven softwa re solutions assist potential customers with tutorials on sam- www.imageers.com clients in development of documentati o n , pling, discussion forums and “best prac- Integral Solutions Inc. document control and master list creat i o n . t i c e s ”p ages. Typical customers are quality IMAS Corp. 222 E. Fourth St. Our Container TR A CKER softwar e track s e n gi n e e rs ,a u d i t o rs , scientists and man- 675 Tollgate Road, Ste. P Royal Oak, MI 48067 re t u rn able containers and helps cl i e n t s age rs. All industries use sampling plans Elgin, IL 60123 Ph. 248-543-6040 Fax 248-543-2882 meet QS-9000’s element 4.7. for acceptance sampling, audit sampling, Ph. 800-977-3248 Fax 847-608-7848 www.integralsolutions.com su r vey sampling and rel i a bility qualifica - www.imasltd.com I S I ’s softwa re suite integrat e s / l i n k s tion sampling. IMAS Corp. specializes in info rm at i o n design and manu fa c t u ring info rm at i o n ISO 9000 Software Directory International Quality & IS O 9 . c o m ’ s turnk ey solution is customiz- the regis t ra r ’ s first visit. We offer ext e n - www.infinityqs.com Reliability Consultants able to each customer’s bus i n e s s . si ve training courses in internal auditing, Lyl e - Ke a rs l e y Systems, with a global net- P.O. Box 393 ca l i b r ation and QS-9000 req u i re m e n t s . wor k of regional offic e s ,p a rt n e rs and dis- Wharton, NJ 07885 Item Software (USA) Inc. t ri bu t o rs , p rovides wo rl d - class pro d u c t s Ph. 877-477-2776 Fax 973-989-9204 2190 Towne Centre Place, No. 314 Kidasa Software Inc. and services to all companies striving to www.iqrc.com Anaheim, CA 92806 1114 Lost Creek Blvd., Ste. 300 improve their internal quality standards. Pr ovides consulting and training in qual- Ph. 714-935-2900 Fax 714-935-2900 Austin, TX 78746 Each of our products and services takes it y , rel i a bility and safet y : ISO 9000, QS - www.itemsoft.com Ph. 800-765-0167 Fax 512-328-0247 a dva n t age of leading-edge tech n o l ogi e s 9 0 0 0 ,A S 9 1 0 0 , T Q M , quality function www.kidasa.com and methods to ensure our cl i e n t s ’c o n- dep l oy m e n t , design of ex p e ri m e n t s ,S P C , tinued success in their marketplace. MT B F , F M E C A ,F TA ,F R AC A S, su p p l i - er QA, a u d i t i n g, p rocess map p i n g / bu s i- Lynk Software Inc. ness optimization and cost-re d u c t i o n PO Box 5498 p rograms. Business management and JBL Systems Inc. Scottsdale, AZ 85261 compliance softwa re, i n cluding orga n i- 51410 Milano Krautkramer Inc. Ph. 480-998-1933 Fax 480-998-4979 za tion manage m e n t ,d o c u m e n t ation man- Macomb, MI 48042 50 Industrial Park Road www.lynksoftware.com age m e n t , q u a l i fi c ation manage m e n t , Ph. 888-525-7978 Fax 810-677-5700 Lewistown, PA 17044 Lynk Software Inc. is a leading develop- co r rec t i ve action and audit managem e n t www.jblsys.com Ph. 717-242-0327 Fax 717-242-2606 er of state - o f - t h e - a r t quality-focused CRM mo d u l e s . JBL Systems is a leading provider of qual- www.krautkramer.com ap p l i c ations that wo rk to enhance cus- ity and maintenance management soft- Kra u t k r amer manufa c t u r es nondestruc t i ve tomer relations and achieve real continu- Interspan Inc. war e. Since 1985, JBL has been provi d i n g ul t r asonic and eddy current testing equip- ous improvement. Ly n k ’s new CRM, 30 N. River Road, Ste. 102 solutions to help companies manage mul - ment. Products include fie l d, l ab o rat o ry called eVere s t , is the ultimate solution for Des Plaines, IL 60016 tiple jobs with limited res o u r ces. JBL pro- and inline production thickness gages , flaw enhancing customer re l ations wh i l e Ph. 800-235-3434 Fax 847-803-8877 vides softwa re for multiple plat fo rm s , d e t e c t o rs ,h a rdness testers ,a rea scanning achieving real continuous improvement. www.infovisioninc.com te c hnical services support ,c u s t o m i z at i o n , s y s t e m s , metal sort e rs , c ra ck detectors , data transfer, consulting and training. su r f ace pro fil e rs ,t ra n s d u c e rs and nonde- Management Software IQS Inc. st ru c t i ve testing softwar e. We also provi d e International Inc. 19706 Center Ridge Road JK Technologies Inc. NDT training program s . 92 Montvale Ave. Cleveland, OH 44116 251 N.E. Dixie Blvd. Stoneham, MA 02180 Ph. 800-635-5901 Fax 440-333-3752 Delray Beach, FL 33444 Kurt Manufacturing Co. Ph. 781-279-1919 Fax 781-279-2929 www.iqs.com Ph. 800-792-4693 Fax 561-274-2101 2130 107th Lane N.E. www.msixpert.com IQS is a highly integrated quality infor- www.jkt9000.com Minneapolis, MN 55449 ma tion system that lets you manage you r JK Te ch n o l ogies offe rs a series of ISO Ph. 800-343-9884 Fax 612-784-6055 Manageware LLC quality management system and assist in 9000 and QS-9000-compliant softwa re www.kurt.com 675 Wellingborough Court ISO 9000, QS-9000 and ISO 14001 com- pr ograms. We provide softwar e solutions Ku rt Electronics Div i s i o n ’s Ku rtSPC v. Alpharetta, GA 30005 pliance. Integrated with ERP systems to for corrective action,audit management, 6.0 SPC softwar e is Win d o ws 95, 9 8 ,N T, Ph. 800-966-9961 Fax 678-475-9255 provide a world-class solution. Includes document contro l ,c a l i b ration manage- 2000 and ME-based, providing powerful www.manageware.net document control,inspection/SPC, gage m e n t ,m a chine maintenance and incoming real-time statistics in a user-friendly for- QualityCenter 2000, i n cluding Cus- and preve n t ive maintenance, P PA P / inspection. Software from JK Technolo- m at. Ku rt also manu fa c t u res SPC dat a to m e r C e n t e r , is customer correc t i ve action APQP, FMEA/control plans,nonconfor- gies can be used by small companies (sin- collectors, gaging interface products uti- so f t wa r e. Aut o m o t i ve and nonautomotive ma n c e s / c o r rec t i ve actions, supplier man- gle-user or multiple users on a LAN) or lizing USB; modular, h a rd, in-line and ve rs i o n s , single PC and networ k vers i o n s age m e n t / rat i n g s , t ra i n i n g / s k i l l s / p ro j e c t large multisite facilities utilizing today’s closed-loop gaging solutions; and MAG- ar e avai l a ble for Win d o ws 95, 98 , NT and teams, audits and quality costs. s t at e - o f - t h e - a rt cl i e n t / s e rver and Web - num (Multiple Ap p l i c ation Gaging sys- 2000. Software includes advanced built- enabled technologies. t e m ) , combining five-axis measure m e n t in reporting and corrective action forms, ISO-ONLINE with other metrol o gy measurement tools. history search options,e-mail,customer/ 1510 S. Pope Lick Road JTI Systems Inc. i n d u s t ry-type selection, RMA and sort- Louisville, KY 40299 4020 Vassar Drive NE, Ste. B ing areas. Self-contained software elimi- Ph. 502-244-6183 Albuquerque, NM 87107 nates the need for Lotus Notes. www.isoonline.bizland.com Ph. 505-883-0030 Fax 505-883-6216 ISO 9000 implementation and tra i n i n g www.jtipmap.com Martin Instrument tools ava i l able online, all updated to In t r oducing Process Measurement As s u r - Lilly Software Associates Inc. 11965 12th Ave. S. re flect the re q u i rements of ISO 9001: ance Program (PMAP), a methodology 500 Lafayette Road Burnsville, MN 55337 2000:quality system checklist and audit to determine and control measure m e n t Hampton, NH 03842 Ph. 800-964-2102 Fax 800-987-9161 guide, process management guide, qual- error assigned to product values by your Ph. 603-926-9696 Fax 603-929-3975 www.martininstrument.com ity policy and pro c e d u re templat e s , measurement system. 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Modules incl u d e ucts, consulting and training. grated solution for today ’s demanding uc t / p r ocess designs and solve prod u c t i o n gage contro l , S P C , We i bull re l i ab i l i t y, quality control and process prob lems. We problems. document contro l , audit manage m e n t , Mesa Systems Guild Inc. of fer a complete line of electronic gagin g co r rec t i ve action, pr even t i ve maintenance 60 Quaker Lane systems and SPC pro d u c t s , as well as Oak Software Inc. and employee training log. Warwick, RI 02886 modular and custom-designed fixtures. P.O. Box 400 Ph. 800-439-7836 Fax 401-828-9550 Indian Rocks Beach, FL 33785 Pleiades International Inc. www.mesasys.com Murphy Software Ph. 727-596-0262 16535 U.S. 31 N. 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Minitab Inc. 940 Saratoga Ave., Ste. 100 Ph. 800-525-0082 Fax 520-888-2937 10468 Miamisburg-Springboro Road 3081 Enterprise Drive San Jose, CA 95129 www.patton-patton.com Miamisburg, OH 45342 State College, PA 16801 Ph. 408-615-7193 Fax 408-615-0272 Ph. 800-777-3020 Fax 937-885-2252 Ph. 800-488-3555 Fax 814-238-4383 www.nextpointsi.com www.pqsystems.com www.minitab.com For more than 15 years,PQ Systems Inc. MI N I T AB Release 13 is a compreh e n s i ve Norfox Software Inc. has been helping customers continuous- and easy-to-use statistical softwar e pack- 3400 188th St. S.W., Ste. 285 ly improve quality and comply with stand- age for data analysis and pre s e n t at i o n . Lynnwood, WA 98037 a rds. 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The ing in quality engi n e e ring and quality on for existing systems or completely product line ranges from simple desktop m a n agement to improve orga n i z at i o n a l st a n d - a l o n e , Re s o u r ce Manager adapts to