2018 Budget 1

Total Page:16

File Type:pdf, Size:1020Kb

2018 Budget 1 POUDRE FIRE AUTHORITY BUDGET 2018 A PARTNERSHIP OF THE CITY OF FORT COLLINS AND THE POUDRE VALLEY FIRE PROTECTION DISTRICT, PROUDLY SERVING FORT COLLINS, TIMNATH, LAPORTE, BELLVUE, HORSETOOTH, AND REDSTONE CANYON, IN COLORADO. Cover by Madeline Noblett PFA Public Affairs and Communications Manager TABLE OF CONTENTS SUBJECT PAGE Table of Contents i Poudre Fire Authority Board and Senior Leadership Team iii Poudre Fire Authority Values, Mission, Vision iv GFOA Budget Presentation Award and Accreditation v Resolution 17 – 22 Adopting the 2018 Budget 1 Resolution 17 – 23 Setting the 2018 Fire Prevention Bureau Fees 2 Letter of Transmittal 3 Budget Message 7 - 26 Budget Message 7 Revenues 7 Unfunded Priorities 9 Reserves and Fund Balance 9 Program Budget Goals and Alignment 12 Strategic Goals and New Strategic Plan 12 Accreditation Self-Assessment Manual 14 Funding Recommendations 14 O&M Budget 14 Ongoing Program Funding 14 New Collective Bargaining Agreement and Employee Compensation 15 Non-Bargaining Unit Management Employees 15 Civilian Employees 16 Benefits Cost Increases 17 Salary Lag Funding 17 Workers’ Compensation and Property/Casualty Insurance 18 Staffing and Employee Development Changes 19 Capital Programs and Equipment 20 Long-Range Financial Plan and Unfunded Priorities 21 PFA Fund Matrix 22 PFA O&M Allocations 24 Annual Audit and Budget Basis 24 Budget Summary 2016 – 2018 25 2018 Budget | Poudre Fire Authority Page i Program Budgets and Statements 27-108 Community Safety and Service Program Budgets 29-49 Office of Chief and Administration Program Budget 50-55 Operations Program Budgets 56-69 Support Program Budgets 70-103 PFA General Fund Comparative Budget Statement Summary 104 PFA General Fund Comparative Budget Statement by Program Area 105 PFA 2018 General Fund Program Budgets by Cost Center 106 Capital Budget and Statements 107-137 Long-Range Financial Plan 107 2018 Capital Budget 107 Apparatus Replacement 110 Burn Building 117 Facilities Maintenance 118 Major Station Remodel 119 Records Management System Replacement 120 Mobile Data Terminal Replacement 121 Hose Replacement 122 Thermal Imager Replacement 123 Staff Vehicle Replacement 124 Computer/Technology Replacement 128 Radio Replacement 129 Capital Projects Fund Comparative Budget Statement 130 Capital Projects Fund Supplemental Information 131-137 Long-Range Financial Plan 138-154 Introduction 138 Financial Environment Analysis 139 A. Current Financial Environment 139 B. Future Financial Environmental Considerations—SWOT Analysis 140 Financial Strategies 142 Financial Analysis and Projections 2015-2020 144 Identified Operations and Capital Needs 2016-2022 146 Summary of Highlights 147 Unfunded Projects/Future Issues 149 Long-Range Financial Plan Spreadsheet 154 Financial Policies Financial Policies 155-159 Appendix 160-196 Budget Preparation and Adoption Process 160 The PFA, Community, Strategic Management of Community Resources 162 PFA Stations and Boundary 164 PFA Organizational Chart 165 Revenue Projections, Historical Data, and Revenue Expenditure Comparison 166 2018 Budget | Poudre Fire Authority Page ii Keep Fort Collins Great Funding History 171 Funding Formula and Revenue Allocation Formula 174 Pay Plan 177 Bargaining Unit Employee Pay Plan 178 Non-Bargaining Unit Management Pay Plan 178 Classified Employee Pay Plan 179 PFA Personnel Schedule by Division 181 Fire Prevention Bureau Fee Schedule 184 Glossary 190 Acronyms 195 2018 Budget | Poudre Fire Authority Page iii POUDRE FIRE AUTHORITY BOARD AND STAFF: PFA BOARD OF DIRECTORS PFA SENIOR LEADERSHIP TEAM Gerry Horak Tom DeMint Chair Fire Chief Fort Collins City Council Ann Turnquist Dave Pusey Administrative Services Vice Chair Director Poudre Valley Fire Protection District Ryan McLean Division Chief Mike DiTullio Support Poudre Valley Fire Protection District Bob Poncelow Division Chief Darin Atteberry Community Safety and Service City Manager City of Fort Collins Rick Vander Velde Division Chief Kristin Stephens Operations Fort Collins City Council Kirsten Howard Finance and Budget Supervisor Ron Simms Battalion Chief Planning & Analysis 2018 Budget | Poudre Fire Authority Page iv VALUES, MISSION, VISION: 2018 Budget | Poudre Fire Authority Page v The Government Finance Officers Association of the United States and Canada (GFOA) presented a Distinguished Budget Presentation Award to Poudre Fire Authority, Colorado for its annual budget for the fiscal year beginning January 1, 2017. In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communications device. This award is valid for a period of one year only. Staff believes the current budget continues to conform to program requirements, and is being submitted to GFOA to determine its eligibility for another award. 2018 Budget | Poudre Fire Authority Page vi A COPY OF THE ANNUAL BUDGET IS AVAILABLE AT: www.poudre-fire.org 102 REMINGTON STREET FORT COLLINS, CO 80524 OR BY CALLING 970-416-2834 2018 Budget | Poudre Fire Authority Page vii LETTER OF TRANSMITTAL 2018 Budget December 12, 2017 To the communities of Fort Collins, Timnath, LaPorte, Bellvue, Horsetooth and Redstone Canyon: We are pleased to present the Poudre Fire Authority (PFA) 2018 Budget. As we plan for the 2018 Budget year, PFA will find itself in the second year of the City budget cycle with a smaller, yet still significant, increase to the City’s share of revenue compared to that which was realized in 2017 with the proceeds from a substantial property tax reassessment. The Budget for 2018 represents the fourth phase-in year of the revised Intergovernmental Agreement (IGA) and Revenue Allocation Formula (RAF) between the City of Fort Collins and the Poudre Valley Fire Protection District (PVFPD), which provides a buffer from otherwise modest revenue increases in the face of significant labor cost increases in past years. The stepped-up funding level that is being phased-in by the City has helped PFA begin to address lingering needs and funding shortfalls from previous years. In contrast to slower sales and use tax growth within the City, PFA will see revenue growth from another year of increased property tax valuations within the PVFPD and Town of Timnath Urban Renewal Authority (URA). In 2017, the implementation of the 2015 IGA with the Town of Timnath helped to secure the final phase of a restated allocation of resources from the City, the PVFPD and the Town, appropriately establishing each party’s share of the cost of providing quality fire and rescue services throughout the jurisdiction. Real growth in financial resources beginning in 2016 and projected for the near-term future has helped PFA focus its resources on meeting the community’s service level needs, addressing a backlog of capital and equipment needs and recalibrating the organization’s reserves and contingencies. With a City and District increase of 6.18%, or $2,000,271, in the proposed 2018 budget, additional progress will be made both in operational budgets and capital planning. As 2018 revenue projections were made, staff began to evaluate PFA’s highest priority funding needs to be addressed with new, available resources. Program managers were asked to submit recommendations for program changes and enhancements for consideration in the budget development process. The Senior Leadership Team began by prioritizing budget needs. Priorities support the implementation of the 2015 Strategic Plan and the revised goals which will be adopted in early 2018 as a part of the 2018-2023 Strategic Plan. High priorities for funding included addressing needs from the Accreditation Standard of Cover, enhancing Emergency Medical Services (EMS) in the 2018 Budget | Poudre Fire Authority Page 3 community, focusing on improved response time and work load within the downtown area, and further supporting long-term capital needs. These priorities were used to evaluate funding needs and evaluate items from the unfunded priorities list for possible inclusion in the 2018 Budget. As always, a significant portion of annual revenue growth is applied to ongoing operational needs, especially the support of existing staffing and services. An ongoing priority for PFA is to ensure that new funding is being aggressively allocated toward capital facilities and capital equipment needs. During the years leading up to the renegotiation of the IGA establishing PFA, funds were frequently diverted from capital needs to the maintenance of minimum staffing levels. With new revenue from the Revenue Allocation Formula, PFA has been able to correct this imbalance in funding. In 2018, 13% of new revenue will be allocated in an ongoing manner to capital programs, projects and equipment. This growth in allocation of resources is illustrated in Figure 1, below. In addition, .44% of new revenue will be allocated from one-time resources to fund capital projects. These funds, along with a portion of ongoing revenue from 2016 and 2017 which was previously allocated to one-time capital purposes ($720,091) will be available in future years for either ongoing O&M or capital funding needs. The purpose of allocating these on-going funds to one-time expenses has been to ensure that on-going resources are available in future years to fund staffing expansions or pay other O&M costs that exceed the annual revenue adjustments. For example, when a new station or company is added to the line, the Budget would then have ongoing funds available to absorb
Recommended publications
  • Internet of Things Data Foundations for First Responders Fire Service FY2020 May 6, 2020
    Internet of Things Data Foundations for First Responders Fire Service FY2020 May 6, 2020 1 Internet of Things Data Foundations for First Responders FY2020 September 30, 2020 Work performed in support of the: Department of Homeland Security Science and Technology Directorate Office for Interoperability and Compatibility U.S. Department of Commerce Public Safety Communications Research Program Contacts: Alison Kahn Personal Area Networks Project Lead [email protected] | 303-497-3523 Peter Hallenbeck Softwhere Syzygy, LLC Deputy Chief (Ret.) Efland Volunteer Fire Dept., Efland, NC [email protected] Sam L. Ray PSCR Portfolio Lead—DHS [email protected] | 303-497-3262 NIST-CTL PSCR Division 325 Broadway Boulder, CO 80305 2 TABLE OF CONTENTS Table of Contents .......................................................................................................................................... 3 Table of Figures ............................................................................................................................................. 4 1 Executive Summary ............................................................................................................................... 5 2 Introduction .......................................................................................................................................... 5 2.1 Challenges in a First responder Environment ............................................................................... 7 2.2 Other Standards and Data Sets ....................................................................................................
    [Show full text]
  • What Futuristic Technology Means for First Responders: Voices from the Field
    What Futuristic Technology Means for First Responders: Voices from the Field B Shaneé Dawkins( ) , Kerrianne Morrison , Yee-Yin Choong , and Kristen Greene National Institute of Standards and Technology, Gaithersburg, MD 20899, USA {shanee.dawkins,kerrianne.morrison,yee-yin.choong, kristen.greene}@nist.gov Abstract. The public safety communication technology landscape in the United States (U.S.) is evolving to supplement the use of land mobile radios with a broader spectrum of communication technologies for use on the newly created Nationwide Public Safety Broadband Network. The goal of the multi-phase research study presented here was to understand the use of communication technologies by the population of first responders—Communications (Comm) Center & 9-1-1 Ser- vices; Emergency Medical Services; Fire Services; and Law Enforcement. The sequential, exploratory mixed methods study consisted of an initial exploratory qualitative phase followed by a larger quantitative phase. The qualitative data collection was via in-depth interviews with 193 first responders across the U.S.; the quantitative survey was completed by 7,182 first responders across the U.S. This paper presents the results of the study related to first responders’ percep- tions about the future of public safety communication technology. Discussed are the technologies first responders think would benefit their individual user popu- lations, as well as communication technologies that would be useful across user populations within the public safety domain. Results show that first responders are open to new and exciting technologies, but their needs are utility driven; to have the biggest impact, their communication technology must be tailored to their needs and contexts.
    [Show full text]
  • NIST, Information Technology Laboratory (ITL) Public Safety
    Public Safety Survey on Communication Technology: FF Welcome to the Public Safety Survey on Communication Technology Help us get requirements for public safety technology right! This is your chance to tell us what works, what doesn't, and what technology you think would be useful for incident response communications. NIST, the National Institute of Standards and Technology, is conducting this survey. Our goals are to identify: 1. technology currently used for communication in public safety today; 2. problems experienced with this technology; 3. other kinds of technology that may be helpful for communication in public safety in the future. The survey will take about 20 minutes to complete. Please share the survey link with others you know in public safety, the more folks we hear from the better. www.XXXX.nist.gov We appreciate your time and input! Your Participation is Confidential and Voluntary All data are de-identified. No personally identifiable information (PII) is collected or associated in any way with your survey responses. Your participation is voluntary and you may choose to quit the survey at any time. This collection of information contains Paperwork Reduction Act (PRA) requirements approved by the Office of Management and Budget (OMB). Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subject to a penalty for failure to comply with, a collection of information subject to the requirements of the PRA unless that collection of information displays a currently valid OMB control number. Public reporting burden for this collection is estimated to be 20 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed and completing and reviewing the collection of information.
    [Show full text]
  • No. 412 Mobile Data Terminals & Handheld Devices
    POLICY & PROCEDURES No. 412 Subject/Title: Mobile Data Terminals & Handheld Devices Issuing Authority: Review Date: May 10, 2010 Issue Date: August 5, 2010 Effective Date: Cambridge Police Department Robert C. Haas Police Commissioner Rescinds: References/ Attachments: Accreditation Standards: 41.3.7 I. PURPOSE: The purpose of this policy is to provide police officers with guidelines for the proper use of Mobile Data Terminals (MDT’s) and handheld mobile computers. To ensure legal and proper use of this resource, all department members must have a thorough understanding of the content of this policy and the importance of it. In addition, it provides operational procedures for the proper access, use, and security of the information that can be obtained from mobile systems and handheld devices. II. POLICY: 1 It is the policy of this department that: • Employees using mobile computers and software will be trained to the appropriate level of use; • Mobile computers are to be used for legitimate police business only; • Mobile Data Computers (MDT) will be used in a manner that it does not pose a hazard while operating the cruiser; • Employees are responsible for ensuring that mobile computers are used in an effective, efficient, and lawful manner; and 1 CALEA Std.: 41.3.7 – If the agency has computerized mobile data access capabilities or other similar technologies, a written directive establishes procedures for its use, to include: a. The unauthorized introduction of software programs or other files; or b. The manipulation or alteration of current software running on agency-owned mobile, desktop or handheld computers. LAST PRINTED 2/16/2012 1:02:00 PM #412 – Mobile Data Terminals /Handheld Devices Page 2 of 8 • Random and periodic audits of MDT use and log files will be made at the department’s discretion, and compliance with guidelines wert forth by the FBI and the Criminal History Systems Board (CHSB).
    [Show full text]
  • Digital Land Mobile Systems for Dispatch Traffic
    Report ITU-R M.2014-3 (11/2016) Digital land mobile systems for dispatch traffic M Series Mobile, radiodetermination, amateur and related satellite services ii Rep. ITU-R M.2014-3 Foreword The role of the Radiocommunication Sector is to ensure the rational, equitable, efficient and economical use of the radio- frequency spectrum by all radiocommunication services, including satellite services, and carry out studies without limit of frequency range on the basis of which Recommendations are adopted. The regulatory and policy functions of the Radiocommunication Sector are performed by World and Regional Radiocommunication Conferences and Radiocommunication Assemblies supported by Study Groups. Policy on Intellectual Property Right (IPR) ITU-R policy on IPR is described in the Common Patent Policy for ITU-T/ITU-R/ISO/IEC referenced in Annex 1 of Resolution ITU-R 1. Forms to be used for the submission of patent statements and licensing declarations by patent holders are available from http://www.itu.int/ITU-R/go/patents/en where the Guidelines for Implementation of the Common Patent Policy for ITU-T/ITU-R/ISO/IEC and the ITU-R patent information database can also be found. Series of ITU-R Reports (Also available online at http://www.itu.int/publ/R-REP/en) Series Title BO Satellite delivery BR Recording for production, archival and play-out; film for television BS Broadcasting service (sound) BT Broadcasting service (television) F Fixed service M Mobile, radiodetermination, amateur and related satellite services P Radiowave propagation RA Radio astronomy RS Remote sensing systems S Fixed-satellite service SA Space applications and meteorology SF Frequency sharing and coordination between fixed-satellite and fixed service systems SM Spectrum management Note: This ITU-R Report was approved in English by the Study Group under the procedure detailed in Resolution ITU-R 1.
    [Show full text]
  • Effective Communication in Criminal Justice
    TECHNOLOGY AND COMMUNICATION 9 A New Frontier When I started my career in law enforcement LEARNING OBJECTIVES nearly 35 years ago, the only “technology” we needed was the police radio and the location of After students have completed this the nearest pay phone. Today police radios scan chapter, they will be able to do the 30 channels and officers typically have in-car following: video cameras, traffic monitoring radar units, distribute in-car computer data terminals with Internet 1. Identify and explain how criminal access, body cameras, a department issued justice agencies are using technology cellphone and, of course, personal cellphones. orto improve communication, With all this technology in the cruisers, it’s a investigation, prosecution, and wonder we don’t have more officer-involved incarceration crashes than we do.1 2. Identify types of social media, and —Brian Cain and Michael Bostic, explain how criminal justice agencies Police Magazine are employing social media in their post, communities and beyond he criminal justice field has made tremendous 3. Identify alert systems, and explain strides in the last 40 years, with the most notable T their purposes for criminal justice developments being in the area of law enforcement agencies and corrections. The process of prosecution or the application of law has undergone societal changes; 4. Describe ways in which the use of and court decisions have altered some of the protec- smartphones and other tools has tions afforded offenderscopy, and, in some cases, hindered impacted criminal justice agencies law enforcement. Technological advances in the area 5. Explain cybercrime, and identify the of crime detection, investigation, incarceration, and types of cybercrimes communication have made the greatest impact.
    [Show full text]
  • 800 Mhz Radio System Public Safety Radio System Migration
    800 MHz Radio System Public Safety Radio System Migration System Use History of system System Configuration Proposed migration plan Public Safety Radio System 2013 Activity 19,405,644 transmissions in 2013 • Sheriff’s Office 8,266,598 = 47% • Fire* and EMS 4,471,845 = 25% • County Government 2,943,209 = 17% • City of Naples 1,551,858 = 9% • City of Marco 432,088 = 2% * 5 independent, 2 County, and 2 municipal fire departments 38 Agencies and government departments System supports 4200 mobile and portable radios Public Safety Radio System History & Cost 1994 - System RFP & contract $8.3 mil 1995 - 1996 Construction & loading 1999 - City of Naples added to $100k system 2002 - Simulcast expansion rural $1.375 mil fringe 2007 - Simulcast technology Upgrade $4.5 mil 2008 - ESC including CCSO 9-1-1 $2.9 mil Included site technology upgrades 800 MHz System Configuration 12 Sites utilizing 41 channels Redundant site at the ESC System Command and Control at County Barn Site and the ESC All Sites are linked with a digital microwave network 2 911 centers with 16 dispatch consoles - CCSO and NPD Public Safety Radio System Technology Trunked Radio System • Channels are shared among all users = efficient use of available frequency spectrum • Users are divided into talk groups not assigned to specific channels • System assigns groups to available channels • System establishes communication privacy • Improves cross agency communications • Provides group/user priority for access during busy times What is Trunking ? Computerized Channel
    [Show full text]
  • National Highway Traffic Safety Administration Grant Recipients the 161 Agencies Receiving Awards from OGR to Fund Traffic Enfo
    National Highway Traffic Safety Administration Grant Recipients The 161 agencies receiving awards from OGR to fund traffic enforcement campaigns, safety equipment, and non-enforcement activities are as follows: Abington $20,000 Falmouth $25,000 Acton $25,000 Fitchburg $39,642 Agawam $24,990 Foxborough $18,990 Amesbury $19,546 Framingham $40,000 Amherst $20,383 Gardner $15,095 Arlington $20,000 Georgetown $11,995 Ashburnham $11,993 Gloucester $24,930 Athol $11,967 Grafton $19,984 Auburn $19,814 Granby $12,000 Barnstable $40,000 Great Barrington $11,955 Barre $11,989 Groton $5,832 Bedford $19,000 Groveland $11,946 Beverly $37,909 Hadley $12,000 Billerica $34,619 Hamilton $5,619 Bolton $11,748 Hanover $14,304 Boston $40,000 Hardwick $10,556 Bourne $19,909 Harvard $11,980 Braintree $25,000 Harwich $19,981 Brewster $12,000 Haverhill $39,931 Bridgewater $24,998 Hingham $24,498 Brimfield $11,742 Holbrook $8,518 Brockton $40,000 Holden $19,999 Brookline $17,980 Holland $7,162 Buckland $11,660 Holyoke $32,400 Burlington $25,000 Ipswich $20,000 Chelsea $40,000 Kingston $20,000 Chesterfield $11,978 Lakeville $11,942 Chicopee $39,790 Lancaster $11,967 Cohasset $11,973 Lawrence $39,573 Danvers $17,000 Leicester $12,000 Dartmouth $25,000 Leominster $40,000 Dedham $24,991 Leverett $11,992 Deerfield $12,000 Lowell $40,000 Douglas $11,869 Lunenburg $9,882 Dudley $12,000 Lynn $40,000 East Bridgewater $20,000 Manchester By The Sea $12,000 East Brookfield $11,948 Marlborough $25,000 East Longmeadow $20,000 Mashpee $20,000 Easthampton $19,883 Medway $20,000
    [Show full text]
  • TECH to PROTECT CHALLENGE Program Rules
    TECH TO PROTECT CHALLENGE Program Rules 1. INTRODUCTION 1.1 OVERVIEW 1.2 TIMELINE 1.3 IMPORTANT DATES 2. CONTACT INFORMATION 3. HOW TO PARTICIPATE 4. SUBMISSION PERIOD 5. CONTEST EVALUATION PROCESS 5.1 PERIODS OF EVALUATION 5.2 JUDGING PANELS 5.3 EVALUATION CRITERIA 5.4 REGIONAL CODEATHON EVALUATION 5.5 ONLINE CONTEST EVALUATION 5.6 NATIONAL AWARDS EVENT EVALUATION 6. VERIFICATION OF WINNERS 7. SUBMISSION AND ELIGIBILITY REQUIREMENTS 7.1 SUBMISSION REQUIREMENTS 7.2 PARTICIPANT ELIGIBILITY 7.3 TEAMS 7.4 SUBMISSION RIGHTS 7.5 WARRANTIES 8. ADDITIONAL TERMS AND CONDITIONS 8.1 CONTEST SUBJECT TO APPLICABLE LAW 8.2 RESOLUTION OF DISPUTES 8.3 PUBLICITY 8.4 PRIVACY, DATA OWNERSHIP AND MANAGEMENT OF PARTICIPANT INFORMATION 8.5 LIABILITY 8.6. TRADE SECRET INFORMATION 9. CONTESTS 9.1 CONTEST 1: 360-DEGREE VIEW: A MOBILE DASHBOARD FOR YOUR NETWORK SECURITY 1 9.2 CONTEST 2: NO NEED TO REPEAT: DELIVERING MISSION CRITICAL COMMUNICATIONS 9.3 CONTEST 3: LOOKING UNDER THE HOOD: USING AUGMENTED REALITY TO HELP SAVE TRAPPED PASSENGERS 9.4 CONTEST 4: GOT YOU COVERED: MAPPING LTE CAPABILITIES TO SAVE LIVES 9.5 CONTEST 5: FIRE SAFETY IN 3D: INCENTIVIZING HOMEOWNERS TO CREATE PRE- INCIDENT PLANS FOR FIREFIGHTERS 9.6 CONTEST 6: VOICE COMMANDS TO VIRTUAL ASSISTANTS: HANDS-FREE DEVICE CONTROL 9.7 CONTEST 7: SENSOR INTEGRATION: MONITORING EMERGENCY RESPONDERS’ HEALTH 9.8 CONTEST 8: NO COVERAGE: PLACING DEPLOYABLE NETWORKS IN EMERGENCIES 9.9 CONTEST 9: MAKING THE CASE: PROACTIVE IMAGE PROTECTION 9.10 CONTEST 10: ORGANIZING CHAOS: CALMING CATASTROPHE BY TRACKING PATIENT TRIAGE 9.11 CONTEST 11: NATIONAL AWARD EVENT CONTEST 2 1.
    [Show full text]
  • Mobile Data Computers Policy
    YORK-POQUOSON SHERIFF'S OFFICE GENERAL ORDERS SUBJECT: MOBILE COMPUTERS NUMBER: GO 2-54 EFFECTIVE DATE: May 30, 2019 REVIEW DATE: April 23, 2019 AMENDS/SUPERSEDES: GO 2-54, July 14, APPROVED:________________________ 2006 Sheriff VLEPSC: ADM.24.02, OPR. 01.06 1 INDEX WORDS 2 3 Mobile Data Terminals (MDT) 4 5 POLICY 6 7 The York-Poquoson Sheriff’s Office has mobile computers installed in all Sheriff’s patrol 8 Deputy’s vehicles, and selected other Sheriff’s Office vehicles. The mobile computers are 9 connected to the 911 Emergency Communications Center’s Computer-Aided Dispatch (CAD) 10 System, in order to facilitate law enforcement response to incidents and provide members with 11 access to State and Federal databases. The mobile computers are also connected to the Sheriff’s 12 Office Records Management System for the purposes of report writing. It is the policy of the 13 York-Poquoson Sheriff’s Office to utilize electronic data transmission to reduce paper 14 correspondence, and increase the efficiency of communications, messages and reporting 15 requirements. The mobile computers provide enhanced communication abilities for both routine 16 and emergency situations. The equipment, services, and technology provided to utilize electronic 17 data transmission remain at all times the property of the York-Poquoson Sheriff’s Office. 18 Electronic data transmissions using department hardware or software may be classified as public 19 documents and should not be considered private transmissions. Furthermore, electronic 20 transmissions conducted by the way of the intranet in regards to e-mail or chat functions are 21 archived and stored electronically on the 911 Emergency Communication Center’s message 22 switch server and are accessible by the Systems Administrator and any Sheriff’s Office 23 Supervisor.
    [Show full text]
  • Valley Communications Center Standard Operating
    VALLEY COMMUNICATIONS CENTER STANDARD OPERATING PROCEDURES A Compilation TABLE OF CONTENTS ADMINISTRATION ORGANIZATIONAL STRUCTURE/CHAIN OF COMMAND/AUTHORITY ................................ 2 FCC RULES AND REGULATIONS .......................................................................................... 9 MAINTAIN RESIDENCE TELEPHONE/ADDRESS ................................................................... 12 CALLS FOR SERVICE ............................................................................................................. 13 TELEPHONE PROCEDURES E911 NETWORK PROCEDURES ............................................................................................ 15 TDD/TTY ACCESSIBLITY..................................................................................................... 17 9-1-1 HANGUP CALLS & OPEN LINES.................................................................................. 23 REVERSE ALI SEARCHES & RETENTION OF SEARCH RECORDS....................................... 30 PROCESSING TELEMATIC CALLS......................................................................................... 31 CALL SCREENING/NON-EMERGENCY CALLS ..................................................................... 35 TECHNIQUES FOR HANDLING CALLERS .............................................................................. 39 LANGUAGE LINE ................................................................................................................... 40 DOWNLOADING/ADVISED INCIDENTS/ISRS.......................................................................
    [Show full text]
  • The Revolution in Emergency Communications
    CRITICAL ISSUES IN POLICING SERIES The Revolution in Emergency Communications CRITICAL ISSUES IN POLICING SERIES The Revolution in Emergency Communications November 2017 This publication was supported by the Motorola Solutions Foundation. The points of view expressed herein are the authors’ and do not necessarily represent the opinions of the Motorola Solutions Foundation or all Police Executive Research Forum members. Police Executive Research Forum, Washington, D.C. 20036 Copyright © 2017 by Police Executive Research Forum All rights reserved Printed in the United States of America ISBN: 978-1-934485-40-8 Graphic design by Dave Williams. Cover photos courtesy of First Responder Network Authority. Text page photos by Matt Harman. Contents Acknowledgments .....................................................................................................1 Executive Summary: 18 Facts that Public Safety Leaders Must Understand about the Emergency Communications Revolution of Today ................................................................... 4 Introduction: The Transformation of Emergency Communications Is Here ......................................................... 13 Technology Is Outpacing Policy ............................................................................14 Key Issues That Jurisdictions Need To Address ....................................................15 Understanding Next Generation 911 and FirstNet ................. 16 An Outdated System That Is Not Keeping Up with the Times .............................16
    [Show full text]