Being... 2016 ABANK 2016 ANNUAL REPORT
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1991 being... 2016 ABANK 2016 ANNUAL REPORT 2016 Cumhuriyet Cad. No:46 Şişli 34367 Istanbul T: +90 212 315 65 00 www.abank.com.tr 2016 ANNUAL REPORT This report has been published using recycled paper and environment-friendly technologies. CONTENTS PRESENTATION 75 Internal Audit 04 Our Vision, Mission and Strategy 75 Summary Board of Directors Report Submitted to the 06 Agenda for the Annual General Meeting General Assembly 07 Shares, if any, Held in the Bank by the Chairman and 76 Organisational Structure Members of the Board of Directors, Members of the Board 78 Explanations and Notes about the Bank’s Risk Group of Auditors, Chief Executive Officer and Executive Vice 78 Dividend Policy Presidents 79 Grants and Charitable Donations Made and Expenses 08 Capital and Shareholder Structure Incurred in Conjunction with Social Responsibility Projects 09 The Commercial Bank in Brief in 2016 10 ABank’s History & Market Position 79 Remuneration Paid to the Board of Directors and Senior 11 Financial Indicators Management 14 Milestones in the History of ABank 80 Managers of Internal Systems 18 2016 Highlights 80 Affiliated Companies Report 20 Message from the Chairman 81 Outsourced Services Pursuant to the Regulation on Banks’ 22 Message from the CEO Procurement of Support Services 28 2016 Activities 83 Annual Report Compliance Opinion 28 Corporate Banking 84 Statement of Responsibility for 2016 Annual Report 30 Commercial Banking 85 If an Ordinary General Assembly Was Held during the Year, 33 Retail Banking Information on the Assembly, Including the Date of the 36 Treasury Group Meeting, Decisions Reached, and Actions Taken in Due 38 Financial Institutions Course 41 Operations 42 Human Resources FINANCIAL INFORMATION AND RISK MANAGEMENT 46 Information Technology 85 Financial Position, Profitability and Solvency 51 ABank’s Financial Subsidiaries 86 Evaluation of the Bank’s Capital Strength and Board of MANAGEMENT AND CORPORATE GOVERNANCE Directors’ Assessments PRACTICES 86 Achievement of Targets Set in Previous Periods, Implementation of General Assembly Resolutions, 54 Corporate Governance Any Reasons for Failure to Meet Targets or Implement 59 Names, Terms of Office, Responsibilities, Educational Resolutions, and Assessments Background and Professional Experience of the Chairman 87 Information on Special and Public Audits during the Fiscal and Members of the Board of Directors, Members of the Year Board Audit Committee, Chief Executive Officer, Executive 87 Administrative or Judicial Sanctions Imposed on the Bank Vice Presidents, and Managers of International Systems and the Members of the Board of Directors due to Actions Units in Violation of Applicable Laws 61 Terms of Office and Professional Experience of Auditors 88 Lawsuits Filed against the Bank with a Potential Impact on 62 Activities of the Board Credit Committee and the the Bank’s Financial Standing and Operations, and Their Committees Reporting to, or Set Up to Assist the Board of Possible Outcomes Directors under the Risk Management Systems Pursuant to 88 Credit Ratings Assigned to ABank and Related Explanations the Regulation on the Internal Systems of Banks, Names 89 Financial Highlights and Key Ratios for the Five-Year Period and Principal Duties of the Chairmen and Members Serving 90 Contact Information for Head Office and Branches on Such Committees 65 Risk Management Policies by Risk Type 68 Senior Management 73 Regulatory and Compliance 74 Internal Control This is a special year for us; we are now 25 years old. This is where youth’s energy meets maturity, enthusiasm meets experience, and goals meet success. This is a difficult age to describe. Thinking, “25-year-old employees are best placed to talk about the age 25’’, we leave the floor to them. ABANK 2016 ANNUAL REPORT TOLGA ÜNLÜSOY Corporate Banking Sales Management Assistant Specialist Being 25 brings A SPECIAL KIND OF ENTHUSIASM AND BLISS. When I was younger, 25 was one of the milestones I was looking forward to… It is an age where you expect a lot from life. Certain things in life have become clearer for you,and this fuels your enthusiasm further. As a bank that has left behind a quarter century, we are proud to be one of the leading brands in this rather challenging industry. We are excited, because we plan to do a lot more with our focused banking approach, and make a true difference. ABANK 2016 ANNUAL REPORT Our Vision, Mission AND STRATEGY ABank achieved business success in 2016, by capitalizing on its strong mission and vision, as well as its advanced technological infrastructure and operational excellence. OUR VISION To be the Bank of choice for its customers with its world-class solutions-oriented service approach. OUR MISSION Differentiating ABank from the competition in corporate, commercial and retail banking in Turkey with an innovative vision; to be on the side of customers wherever and whenever they need with our technology infrastructure, operational excellence standards, and focused banking approach; and to generate tailored solutions to help them attain their goals and business strategies. 4 PRESENTATION Innovative Focused Business Banking Processes High Customer Operational Satisfaction Excellence Sustainable Strong Financial Technological Performance Infrastructure Sound Capital Expert Human Structure Resource OUR STRATEGY ABank is Gearing Up for the Future of Banking with Within the frame of this project that is launched in a bid to its Transformation Project. redefine sector-, customer- and product-focused banking at ABank, we based our new business plan upon operational In line with the transformation project we launched with the excellence, matching technological infrastructure, sector-, strategic road map announced in December 2014, we have customer- and product- focused banking and expert human taken firm steps towards the goal of becoming the first bank in resource. We have devised strategies keeping an eye on the all areas where our customers need assistance. realities of the world and Turkey in the next ten years. We have developed expectations for alternative delivery channels. We focused on looking to the future with a view to satisfying the We have set out to build transformation upon the selected demands of tomorrow while formulating this project, which is a differentiation sectors and segments. Our goal is to be the collaborative effort of all ABank employees and shape the future customer’s preferred bank in identified specialisation sectors of the Bank. and segments. We are confident we will achieve that on the back of our swift business processes, expert human resources and advanced technology. 5 ABANK 2016 ANNUAL REPORT Agenda for the Annual GENERAL MEETING 1. Opening and formation of the presiding Board; authorising the presiding Board to sign the minutes of the Annual General Meeting, 2. Reading out and deliberation on the Board of Directors’ Annual Report for the fiscal year, External Auditor Reports and Balance Sheet and Profit/Loss Statements for 2016 Fiscal Year; decision on their approval, 3. Deliberation and decision on the Board of Directors proposal in relation to the Profit for 2016 Fiscal Year, 4. Release of the Members of the Board of Directors who have served during the fiscal year, 5. Determination of the number, terms of office and attendance fees of Members of the Board of Directors and election of Members, 6. Designating the audit firm that will conduct the external audit of the Bank, 7. Presentation of information to shareholders regarding the premiums paid to employees, 8. Informing the shareholders about the donations made during 2016, 9. Approval of the appointment of new appointed members to the Board of Directors due to the resignation of the members of the Board of Directors appointed at the Ordinary and Extraordinary General Meeting, 10. Authorising the Board of Directors to issue bonds and/or bank bills within legal limits in order to generate funds for the Bank, and to carry out relevant steps and procedures according to the current conditions, 11. The 30th article titled “Duties and Authorities of the Board of Directors” of the Articles of Association of our Bank and the 66th article titled “Determining and Distributing Profits, Reserves and Provisions” are discussed and reconciled in accordance with the approvals received from the relevant institutions, 12. Authorsing the members of the Board of Directors, pursuant to Articles 395 and 396 of the Turkish Commercial Code no. 6102, to carry out the activities that fall under the Bank’s scope, on their own or others’ behalf, to acquire interest in the companies engaged in such fields, and to carry out other such transactions. 6 PRESENTATION Shares, if any, Held in the Bank by the Chairman and Members of the Board of Directors, Members of the Board of Auditors, CHIEF EXECUTIVE OFFICER AND EXECUTIVE VICE PRESIDENTS INDIRECT TITLE NAME AREA OF RESPONSIBILITY SHARE CAPITAL (%) Chairman of Board of Omer Hussain I. H. - - Directors Alfardan Vice-Chairlady of Board of Directors, Chairlady of Board Members of Board of Audit Committee, Member of Board Remuneration Didem Çerçi - Directors Committee and Alternate Member of Board Credit Committee Chairman of Board Credit Committee, Chairman of Joseph Abraham Board Executive Committee and Chairman of Board Remuneration Committee Fahad Abdulrahman Member of Board Credit Committee and Member of Board - Badar Executive Committee Member of Board Audit Committee and Member of Board İzzat Dajani - Remuneration Committee Mohd Ismail M. Mandani Alternate Member