Complaint Investigation Status Report
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Complaint Investigation Status Summary October 2019 This report is an overview of the complaints and investigation of complaints from citizens about the air quality in Jefferson County. Citizens can submit complaints by calling the APCD complaints line (502-574-6000) or by calling Metro 311. Closed investigations are retained by the APCD and are referenced during future investigations SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status NOEM-19- Odor 10/01/19 River Shore Apartments The complainant reported a moderate unusual The CO performed an investigation in the area but was unable to detect any 58652 odor at this location (routed from Smell MyCity). objectionable odors. The complainant has been contacted with an This investigation has been closed. update on this investigation. OBRN-19- Burn 10/02/19 2045 River Rd The complainant reported that "River Metals The CO performed an investigation around the property of River City Metals. 59211 Recycling is causing noise nuisance, air pollution, Some smoke was detected, which can result from a combination of their large water pollution, excess dust and rust clouds, and diesel fueled machinery and/or use of blowtorches. These activities are open burning." allowed by the permit as long as the smoke and odor do not leave the property. The CO observed that the smoke dissipated before leaving the The complainant has been contacted with an property and was not able to detect any objectionable odors. update on this investigation. This investigation has been closed. OBRN-19- Burn 10/02/19 23 Warren Rd The complainant reported that someone at this The CO visited the area on two occasions to perform an investigation, but was 59134 location is burning either trash or leaves. not able to locate 23 Warren Rd on either occasion. This complaint was anonymous. This investigation has been closed. NOEM-19- Odor 10/02/19 W Main St The complainant reported a very strong The CO conducted an investigation in the area around the location given by 59222 industrial chemical odor at this location (routed the complainant. A moderate sewer odor was observed at 7th and Main from Smell MyCity). Street where MSD had cut an area out of the road and were repairing pipes. No other objectionable odor were detected in the area. This complaint was anonymous. This investigation has been closed. NOEM-19- Odor 10/02/19 4518 Southcrest Dr The complainant reported a very strong sewer The CO performed an investigation around the address provided but was 59694 odor at this location (routed from Metro 311). unable to detect any objectionable odors. This complaint was anonymous. This investigation has been closed. Page 1 of 12 Complaint Investigation Status Summary October 2019 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status DUST-19- Dust 10/02/19 4574 Melton Ave The complainant reported that this business The CO observed that several businesses in the area have gravel and dirt lots 59432 runs a grinder all day causing fugitive dust. and that this, combined with the extensive dry weather lately, has caused the area to be dusty in general, and difficult to pinpoint any particular business. The complainant was contacted with an update The grinder that the complainant mentioned was not in operation at the time on this investigation. the CO was on site. An additional investigation was performed and no issues were observed. This investigation has been closed. SMKE-19- Smoke 10/03/19 412 S 4th St The complainant reported that people vaping This is not something that the APCD deals with. Electronic smoking devices 60349 outside of office buildings is unavoidable (routed are covered under the Smoke-Free Ordinance and this complaint has been from Metro 311). forwarded to Metro Health and Wellness. This complaint was anonymous. This service request has been forwarded to the correct agency. OBRN-19- Burn 10/03/19 2127 Craig Ave The complainant reported that there are a large The CO visited this address and observed a makeshift firepit made from a 60081 number of people at this residence that could be barrel, which contained an active fire, burning treated pallet wood. The CO homeless, using drugs and that they are burning instructed the resident to put the fire out, which he did, and explained the stuff in the backyard (routed from Metro 311). regulations. The CO provided the resident with a copy of the regulations, a brochure and his card. The CO performed a follow-up investigation and This complaint was anonymous. observed that the fire pit had again been filled with trash, which had not yet been burned. A warning letter has been issued. OBRN-19- Burn 10/03/19 4111 Bubbling Over Dr Captain Lee with Lake Dreamland Fire The CO visited this address and observed a large fire ring in the back yard filled 60188 Department stated that a resident at this with burnt debris, including some trash. The CO left a door hanger requesting address was using a fire pit that is larger than that the resident contact the APCD. The resident called the District and a CO allowed by the regulations. explained the regulations, asking that he reduce the size of the fire pit and only burn seasoned fire wood and the resident agreed to do so. The CO The Fire Department was contacted with an contacted the Fire Department and asked that they let us know if the problem update on the investigation. continues. This investigation has been closed. NOEM-19- Odor 10/03/19 11004 Shelbyville Rd The complainant reported sewage backup inside This complaint is outside the scope of the APCD's jurisdiction and has been 59951 their home and indoor mold issues. referred to the appropriate agency. The complainant's contact information was This service request has been forwarded to the Health Department and the forwarded to the Health Department. APCD's investigation has been closed. Page 2 of 12 Complaint Investigation Status Summary October 2019 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status DUST-19- Dust 10/03/19 4052 Crawford Ave The complainant reported dust, possibly coming The CO visited the complainants address, drove around Vogt Vault Co. and the 59858 from Vogt Vault Co. that is leaving deposits on surrounding streets and did not observe any dust issues in the area nor any her car and the roof of her house. potential for dust issues around the property of Vogt. The complainant was contacted with an update This investigation has been closed. on the investigation. OBRN-19- Burn 10/04/19 1533 Lexington Rd The complainant reported a large homeless This complaint is outside the scope of APCD's jurisdiction and has been 60874 camp in the wooded area between Beargrass referred to the appropriate agency Creek Trail and Lexington Rd with multiple illegal burns. The APCD's investigation has been closed after forwarding the relevant details to the LMPD. This complaint was anonymous. NOEM-19- Odor 10/04/19 6902 Memory Ln The complainant reported a foul odor coming The CO did not detect any objectionable odors coming from this property. 60990 from the backyard of this address. The backyard was overgrown and no potential sources of odor could be seen. This complaint was anonymous. This investigation has been referred to Codes and Regulations for the overgrown yard. NOEM-19- Odor 10/04/19 N 22nd St The complainant reported a strong rotten odor The CO performed an investigation around the location given by the 60374 at this location (routed from Smell MyCity). complainant but was unable to detect any objectionable odors. The complainant was contacted with an update This investigation has been closed. on the investigation. NOEM-19- Odor 10/07/19 2717 Grassland Dr The complainant reported an offensive burning The CO visited the area and drove around the business specified by the 61260 smell coming from the Pet Angel Memorial complainant, but was unable to detect any objectionable odors. The following Center (crematorium). day, two additional complaints were received from the same complainant (at approximately 9:20am and 9:40am). A CO arrived in the area at 9:49am and The complainant has been contacted with an observed a slight burning wood odor that appeared to be coming from a update on the investigation. private residence near the complainant's home. No other odors were observed during this investigation which ended at 10:20am. The CO contacted the crematorium and spoke with the Plant Manager, Theresa. Theresa explained that the facility had not been in operation until 10am that day and was able to confirm that all of their equipment was functioning properly. This investigation has been closed. Page 3 of 12 Complaint Investigation Status Summary October 2019 SR # Type Request Date Location Summary of Complaint Summary of Inspection Notes & Current Status DUST-19- Dust 10/07/19 263 Eiler Ave The complainant reported that they believe A CO visited this facility and performed observations but was unable to detect 61619 Riverside Paving is grinding concrete waste visible emissions of any kind. causing a haze, which they are observing from a mile away. This investigation has been closed. This complaint was anonymous. OBRN-19- Burn 10/09/19 2619 Lamborne Blvd The complainant reported that someone at this The CO visited this address and observed a burnt tree stump in the front yard. 62929 address is burning without any sort of pit/barrier No one answered the door and the CO left a door hanger requesting that the for the fire. resident contact the District. The resident called the District and the open burning regulations were explained to him.