An Ambitious Vision

Thursday 26 November 2015

New Desalination Plant in Al Ghubra - A Strategic Pillar for Water Security in the Sultanate

Plan for the Enhancement of Production Capacities 2040

Central Laboratory For Water Quality Assurance As Per International Specifications

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Mazoun Electro-Mechanical Company ٣٢٦rd Floor , ٣ .Al Wattayah, Al-Rumaylah St. Al-Rumaylah Building No Sultanate of Oman ١١٨ : Postal Code , ٥٤٥ : P.O.Box

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Call Centre: 1442, Website: www.paew.gov.om 2 An Ambitious Vision

November 18 is a epic beginning of building and development of a nation led by His Majesty Sultan Qaboos

The Public Authority for Electricity and Water is taking part in celebrating upon himself. During the past year, the people of this homeland have the achievements of our beloved Oman on the occasion of the glorious participated in realizing the vision of His Majesty and lived the epoch of 45th National Day, which descends on us amidst majestic achievements building the country in every inch of this blessed land. witnessed in all spheres of life and are the translation of the epic building As nations rejoices and clocks stop ticking to mark their glorious national and development led by His Majesty Sultan Qaboos since 1970. Paying day, Oman also celebrates this dear occasion every year and recollects its careful attention to the reality of achievements, unfolds a miracle of manifestations. Every development project launched on the Oman’s vast development realized in record time on the scale of the history of people space is a day of jubilation because of His Majesty Sultan Qaboos; Oman and it is a proof of the great sacrifices which have never been a stumbling celebrates the National Day end-to-end. The glorious November 18th is block in front of realizing. The announcement of His Majesty at the and exceptional day immersed in the hearts of Omanis to renew allegiance beginning of the blessed Renaissance, when he addressed his loyal people and loyalty to the builder of the Oman’s modern Renaissance and is an saying: “I will work as quickly as possible to make you live happily”. opportunity to reflect on the volume of achievements realized and devise These words were both an oath and a promise that His Majesty vowed plans for a broad development for the building of this homeland.

The volume of challenges has never been a stumbling block in front of realizing the miracles of development

Electricity The projects of electricity and water they are. As the water is an essential Recently, the trial operation of the reaches 99 have been present in the five-year element in the process of development plant began and it pumped 10 million development plans throughout the in the Sultanate, the Authority has gallons daily. The plant is expected to per cent of the blessed years of Renaissance. Since the implemented various water projects function in full operation by the end of Sultanate’s 70s of the past century, the Government aiming at achieving the targeted goals the year. In addition, The Desalination has been keen to give careful attention that will realize in the coverage of 98 Plant in Aseelah, South Al Sharqiyah population to these two elements which are keys per cent of the Sultanate’s Governorates Governorate which has a production with a for the development. That is, the by 2040. The coverage percentage capacity totaling 10,000 cubic metres successive development plans have reached 58 per cent last year while the per a day will begin operation in production focused on expansion, development beneficiaries of the service amount to 2016 whereas the Desalination Plant capacity and dissemination of the electricity 400,000 subscribers. Meanwhile, the in Nyabat Al Ashkharah which has a and water projects to the governorates, production capacities of desalination capacity of 80,000 cubic metres per a exceeding according to the needs of each period. plants have totaled more than 327 day will commence operation in 2019 7500 MW During the past years, efforts of the million cubic metres per annum. (phase 1) and 2020 (phase 2). Government have borne fruits in The Authority is currently implementing The PAEW exerts strenuous efforts to the field of electricity, embodied by a number of extension and establishment expand the existing wells by adding the electricity generation projects in of water networks projects and wells in the different Governorates in different Governorates of the Sultanate, desalination plants in the Sultanate’s the Sultanate for emergency situations, which have covered a large part of Governorates. These projects, which such as a desalination plant stops urban areas in the Sultanate, amounting come in the light of rapid urban growth working during periodical maintenance to 99 per cent of the population; a and the needs of the economic projects, or abrupt malfunction. The drinking Establishment satisfactory percentage comparing to aim at realizing water security. Among water wells registered with the of new the distribution of population density these ongoing projects to cover the Authority have amounted to 769 wells in the Sultanate. In 2015, the energy growing demand for water are the new with a production capacity of 55 million desalination production capacity hit 7594 MW. Al Ghubra Desalination Plant, which gallons a day. Lately, 10 wells have plants meets The Sultanate has been dependent on produces 42 million gallons per day. been dug in Wilayat Al Khaboorah natural hydrocarbon resources (gas The trial operation of the plant started which meet the demands for water in the growing and diesel) by 100 per cent to generate in July this year with 12 million gallons the Wilayat. In the Muscat Governorate, the world. The study recommended on for the implementation of the demands for electricity since the establishment of per day. The production increased 10 new wells have been prepared in Al the necessity of early implementation energy projects. The total volume of the electricity sector in the Sultanate. gradually till it reached full capacity of Khoud with a capacity totaling 10,000 water and of trial renewable energy projects. investments in this field has amounted Meanwhile, the dependency on gas to 42 million gallons daily by the end of cubic metres a day and they have been In a translation of the study’s to RO 2.6 billion (two billions and production generate electricity amounts to 95 per September 2015. linked and operated after ensuring the recommendation, a 50-MW-wind six hundred million Omani rials). The cent of the total electricity production The Qurayat Desalination Plant’s project quality of water. More wells have been hits 327 power plant has been established in the companies have offered 35 per cent of as the gas is the optimal alternative is still ongoing and by the time of its dug in Wadi Adai where 5 wells have Governorate of Dhofar and has been their stocks into the Muscat Securities million cubic than the diesel from an environmental completion in the 3rd quarter of 2017, it been dug. The new wells in Wadi Adai proven successful. Market (MSM) in 4 years since their and economic perspective. Currently, is expected to hit a production capacity are expected to boost the quantities of metres per The Authority also has conducted establishment. The percentage has the Sultanate uses diesel to generate of 44 million gallons daily. Work is also produced water to around 5000 – 6000 a number of studies related to the risen to 40 per cent in tenders of new annum electricity on small scales in rural areas. ongoing for awarding the Purification cubic metres a day. renewable energy in order to develop projects. A vivid example of such In order to ensure optimum utilization Plant at Wadi Dhaikah Dam which will The Public Authority for Electricity this technique in the future, such as projects was the Sur Plant project with and exploitation of natural resources produce around 125,000 cubic metres and Water establishes water networks Assess the Sultanate’s Readiness local investment and in partnership in the Sultanate for the generation of of water daily. It is noteworthy that the in cities and towns according to a in Renewable Energy, the Study on with the State of Qatar and Japan. energy, the PAEW has conducted a project of Purification Plant at the Wadi clear vision and in accordance with the the Installation of Solar Cells at the The plant is the largest in terms of study on the National Energy Strategy, Dhaikah Dam is considered a unique available financial resources. The water Roofs of Buildings, the Study on production capacity (2000 MW) and which aims at ascertaining the public project implemented in the region that networks have extended for 18416 Feasibility of Electricity Generation constituted 28 per cent of the current tendencies and policies necessary to will utilizes the surface water for the km long and work is continuous to from Solar power at 100-200 MW, production capacity in the electrical secure the Sultanate’s needs of energy purposes of producing drinking water. implement water networks in a number Study of Wind Atlas, Study of Solar- interconnection system. in the medium and long term through In addition, work is ongoing on two of the Sultanate’s Wilayats. Powered Desalination and Study of the On the other hand, the Public Authority the diversification of resources of other Desalination Plants in Barka In order to realize its vision to cover 98 possibility of using Hydraulic Turbines for Electricity and Water strives to energy with particular attention given to and Sohar with production capacity per cent of the Sultanate’s population for electric power generation. provide the service of water through study the best combination of resources of 281,000 cubic metres & 250,000 by the year 2040, the Public Authority For more than 20 years, the Sultanate existing and ongoing projects that to produce electricity. cubic metres respectively and are for Electricity and Water strives to has pursued financial means for the achieve the Government’s vision to The study conducted to discern the expected to be completed by the last complement the basic infrastructure and electricity projects and therefore complement the basic infrastructure quality of alternatives best suited for quarter of 2018. The existing Barka sets up strategic plants to implement partnered with the private sector; projects in different governorates of energy has concluded that the level Desalination Plant has been upgraded water projects in the light of population engaged local and international the Sultanate for the elevation of the of density of solar and wind power in and a new unit with a capacity of 12 and economic growth in the country. companies in investment relationships service offered for the citizens wherever the Sultanate is among the highest in million gallons daily has been added. 3 An Ambitious Vision

Water Projects Implemented in the Governorates of Sultanate of Oman Main Water Line Links Al Ghubra Desalination Plant with the Muscat Governorate’s Storage Tank

The Public Authority for Electricity and Water strives to realize the vision of the government which prioritizes the complement of the basic infrastructures in the Sultanate’s Governorates in order to elevate the service offered for citizens wherever they are. It greatly pays attention to water as an essential element for the process of development hailed in the Sultanate, and therefore, a number of water projects which aim to cover 98 per cent governorates are due for completion in the Sultanate by 2040.

The main water transmission line 10 years, in a preparation to award the Storage Tank, plots opposite to the linking the Al Ghubra Desalination tender in the near future. Central Slaughterhouse, areas of Falaj Plant with the Muscat Governorate’s The Public Authority for Electricity Al Sham, Al Awabi, Al Suwaidif and Storage Tank comes in top of the and Water has paid great attention Al Hamam will be supplied from the PAEW’s projects as the main replaces for including Wilayat Al Amerat upper Bausher Tank while the Ghala the currently defunct-transmission under coverage of public water Storage Tank will supply some sporadic lines. network. The 2nd phase of the water pockets at the commercial area. The underground line extends for network expansion project in Wilayat a total of (34) km and connects the Al Amerat in Muscat Governorate Network of Yati, Al Husn and Desalination Plant’s pumping station includes establishing 2nd phase of Bandar Al Jissah Resort to the Muscat city’s storage Tank. water distribution network for 180 The Main line uses a 1600-mm pipe square km for Al Mahaj (phase 5), In the Wilayat of Muscat, the Authority to carry water from the Al Ghubra Al Amerat Heights (phase 1). It is implementing a project to establish Desalination Plant to the Wadi Adai also schemes establishing vacuum water networks in Yati, Al Husn and Pumping Station for (14.3) km. relief vents in low-lying areas in Bandar Al Jissah. The projects include Another 1600mm line extends from Al Mahaj (phase 5) and Al Amerat a 20 km long distribution network for the Main tank to transmit water for Heights, supplying, and installing villages of Yati and Al Husn and 8.7 (1.9) km from the Dawhat Al Adab SCADA system in the main pumping km lines and a pump station at the Al Installation of Interjection to the Bausher’s Tank. station, carrying out electric works Wadi Al Kabir Storage Tanks. The The Wadi Adai Station is connected accompanying the project and linking station includes two pumps and their 34-km-long- to Ruwi Tank by a 4.9km pipe. the project with the main line coming accessories, a 820 cubic meter storage Transmission Offshoots for (282) meters to feed from the new Al Amerat Storage Tank. tank and a 600 cubic meter upper the Qurm Tank have been schemed, PAEW has finished expanding the distribution tank in Al Husn which will Main from in addition to (3.6) km pipe lines that water distribution network in Wilayat cover areas of Yati, Al Husn, Saraya will be extended from the Ruwi Tank Al Amerat (phase 1) which consists of Bandar Jissah Resort, Shangri-La’s Al Ghubra to Al Wadi Al kabir Tanks till the Al 240 km long network and covers areas Barr Al Jissah Resort & Spa and Yati Desalination Bustan Palace and another (6.3)km at the Wilayat (Al Atkiyah, 1, 2, 3, Resort. pipe from Al Bustan Roundabout to 4, Saih Al Tamam, Tunis, Jahlout, Al Plant to Wilayat the Muscat City. The Authority will village, a 7km water distribution station, 70,000 cubic meter water Jamood, others). In addition, the main Developing Seeb’s Network Muscat Storage also build a new pumping station at network in Al Lismo area (Mazar’I treatment concrete tank, a 4,000 water transmission lines have been In order to keep pace with the the Ruwi Tank. The Main constitutes village), 32.6km line linking the cubic meter distribution tank at connected to pumps and storage tanks. increasing demand for water in the Tank a great significance because it adds Booster Station (2) with the Deyam the ventilation station that supplies Furthermore, the SCADA system, Wilayat A’Seeb due to the rise in to the current line, which has become Tank, a booster station (2) in Quraayt villages of Mazari’ and Al Lismo and electric works, vacuum relief vent in population density, the Authority is incompetently insufficient. for Deyam Tank in Al Amerat, a water is linked with the Bausher’s SCADA, low-lying areas have been finished. implementing the second package filling station at the booster station (2), designing and implementation of for improving the water network in Wadi Dayqah Dam- Al a 3.850 cubic meter vacuum relief vent electric lines (33 kV) and linking all Bausher Water Network’s the Wilayat. The project includes for Daghmar’s Irrigation Network and sites at the network. Amerat Line Expansion introducing improvements to the water installation and linkage of SCADA A purification station (tender recently distribution network, establishing Tender for the The work on the 1st phase for with the Bausher’s SCADA are all floated) at the Wadi Dhaikhah Dam, Recently, the tender for implementing a 7000 cubic meter ground storage installing a pipe linking Wadi schemed in the project. in addition to the new Al Ghubra the 1st phase of expanding the water Implementation tank in Al Khoud, forking a 800 mm Dhaikhah Dam in Al Mazar’i in The project’s 2nd phase includes a Desalination Plant, will serve to network in Wilayat Bausher, Muscat connection from the main water to Wilayat Qurayat with the Deyam 6.6 km (untreated) water transmission supply the Deyam Storage Tank that Governorate has been floated. The of 1st Phase the entrance of the tank, making Tank in Al Amerat is ongoing. The line, a 9.7 km (treated) water feeds the water distribution network project is expected to start in 2016 another 800 mm connection from of Expanding projects includes a 30km transmission transmission line that links the in Al Amerat. Large amounts of these and will cover existing and planned the storage tank’s exit to the Main, pipe from the purification station to purification station with the villages waters will be transmitted also to feed residential areas in order to keep pace Basuher’s Water building a pumping station at the the water booster pump station (2) of Mazar’i and Al Lismo, booster the water networks in cities of Muscat with the rapid urbanization witnessed Seeb’s Storage Tank, fitting necessary Network Project in Qurayayt with offshoots to supply station (1) at the Wadi Dhaikah Dam, and Mutrah. It is noteworthy that in the Wilayat. It includes establishing pipes at the entrance and exit of the the Qurayat and villages of Hail Al designing and implementation of a the Authority is currently evaluating water distribution networks, storage Awarded pumping station, and installing and Ghaf, Al Qareib and Daghmar with purification station with a maximum the offers submitted for the tender, tanks, booster pumping stations and linking SCADA system with the main water. Furthermore, around (5)km capacity of 120 million cubic litres operation and maintenance of the water tanker filling stations. SCADA in Wilayat Bausher. long distribution network in Daghmar per day, establishment of ventilation station on the part of the contractor for The new plots adjacent to the Bausher

Establishment of Modern Network for 435 km Long in South Al Batinah Governorate Around (35) Villages Benefit The Authority is undertaking the water supplies which is still ongoing includes establishing and network in Wilayat Al Rustaq which extends expanding the water distribution networks and from the for 275 km long and reaches 53 villages in the installing transmission and distribution lines Implementation Wilayat in addition to a new residential plot. The that exceed 125 km long and feeding the areas project includes establishing water transmission of Al Sawadi, Al Siraimah, Tamatim, Al Izaibah, of Water and distribution networks, and establishing water Al Bilah, Al Wadi, Al Qiraihah, Al Faghrah, Al reservoirs, distribution tanks and booster pump Wahrah, Abu Mahar, Al Uqdah and Al Miraighat. Network in stations. The water network have been installed The project also includes establishing a pumping Wilayat Al for villages of Hay Al Nahdah, Falaj Al Sham, Al station, which consists of 4 pumps, two 15,000 Hazm, Al Shbaikah, Al Misfah and Jama. Work cubic meter underground tanks in Al Qiraihah, Rustaq is ongoing to connect remaining villages and the establishing three1300 cubic meter upper tanks City Centre. in Al Qiraihah, Al Uqdah, Al Sawadi, and the The first phase of expansion of the water supplies establishment of an upper 400 cubic meter tank networks project has been finished in the Wilayat in Al Filaij area. of Barka and work for implementing the second In the Wilayat Al Musann’ah, the PAEW is phase has commenced. implementing the project of replacing the The completed 1st phase of the project includes subscribers’ meters and shifting them to the new establishing and expanding the water distribution network in addition to linking the wells affiliated networks and installing transmission and to the Wilayat with the main storage tanks in the distribution lines. The network extends for 40 km. Wilayat in order to become ready for work in It also includes establishing a pumping station at emergency. the Al Somhan Storage Tank and includes two In Wilayat Al Awabi, the project was received pumps along with their accessories, a 1300 cubic from the investor in 2014 and the subscribers who meter upper storage tank in Al Rimais, and a exceeded 1000 subscribers were counted and the water tanker filling station that covers the areas water meters at their properties got replaced. The of South Al Rimais, South Qarai, South Abu Al Authority charges the subscribers 100 baiza per Nakheil and Mu’skar Al Sumood. The 2nd phase gallon till the network is rehabilitated. Water Storage Tanks in Wilayat Al Rustaq 4 An Ambitious Vision

Operation of Bukha Water «New Water Network in Wilayat of Sur» Station in Musandam Governorate «Establishment Exceeds 195km Long»

The Authority is currently establishing water distribution The urban expansion and population tank in Al Ghaleilah and the installation the pumping process to the networks networks in Wilayat Daba, Nyabat Lima and Al Rowdah growth witnessed in the Wilayat Sur which of SCADA (supervisory control and data immediately. ) . in Wilayat Khasab. The project includes establishing a incurred an increase in the demand for acquisition system The improvements come within the water have collectively compelled the The PAEW has recently finished linking framework of the Authority’s plans that aim transmission line for 12 km with diameters of 100 & 500 , mm in addition to 110-km-long transmission line with Public Authority for Electricity and Water the new improvements in the Wilayat to improve the pressure of water supplied to carry out project of constructing water which will contribute to increasing the to the houses through all the networks in diameters of 110 & 355 mm, which covers Wilayat Daba, distribution network for 195 km long that pressure level of water in the network - the different regions and Wilayats of the Nyabat Lima and Al Rowdah. feeds the regions of Sur city, Sur Heights, which are suffering from low pressure in Sultanate. Studies conducted to measure The project also includes establishing 2 medium- and small- Al Aijah, Shiya, Al Ghaleilah, Al Bar, Al some parts because of the rapid urbanization the pressure levels at the different networks sized booster pumping stations at the water networks, water Hasanat and Al Filaij. witnessed in the Wilayat Sur during the in the Wilayat of Sur have shown that cisterns and distribution tank with capacities of 7000 cubic The project includes the establishment last 5 years. As soon as the -2day linking improvements should be introduced to the meters in Wilayat Daba, an upper tank with a capacity of of a water distribution network that process has finished, the Public Authority pressure level in order to keep pace with 1000 cubic meters in Nyabat Lima and two water tanker exceeds 195 km long, establishment of 5 for Electricity and Water has commenced the increasing demands for water from the filling stations in Daba and Lima. pumping stations in Sur city, Al Hasanat, the pumping operation to the water networks and realize an ideal pressure in all Al Ghaleilah, and Al Aijah, construction of cisterns in the Wilayat and the process times, particularly the morning peak times Has a two ground-water cisterns the first in Sur took place excellently. It is expected to during which most networks witness huge The Bukha Desalination Plant 15000 Production The Public Authority for Electricity and Water has finished city with a capacity of cubic meters operate the new improvements within the water consumption because of using water and the second in Al Hasanat village with coming couple of weeks after finishing the in the times when citizens and residents go the construction of a desalination plant in the Wilayat Bikha a capacity of 1500 cubic meters in Sur city, laboratory examinations in order to ensure to their works and students to schools. Capacity of with a production capacity of 2000 cubic meters per a day. Sur Heights and Al Filaij, the construction the safety of water in the new storage The improvement process has taken up to The project includes establishing desalination water based- of two cisterns with a capacity of 1000 cubic tanks and matching them with the Omani two years during which pumps to boost 2000 cubic reverse osmosis approach, extending the Main for 6 km in meters in Al Hasanat and Al Aijah, the specifications as well finishing connecting pressure, upper tanks and cisterns for the order to link the tank storage in Tybat area with the water construction of a -500cubic meter storage the electric current to the pumps to start distribution of water for all regions and metres a day, network and establishing a pumping station to transmit the water from the plan to the mountain tank. A mountain Works on concrete tank with a capacity if 2000 cubic meters, a Water Project Packages Covering Villages 200-cubic meter cistern and a 1000-cubic meter desalinated the Bukha water tank have been built as well. Offices, control rooms and residence for the plant’s operators have been built. The and Residential Areas in Wilayat Al Dakhiliyah Desalination Authority also is implementing the project for rehabilitating the water network in coastal Kamzar as well a project to dig Plant Finish water wells in Wilayats Khasab and Bikha in order to boost the water extraction. It also is replacing the water storage tank in the area of Fadh’a in Wilayat Bukha. Duqm Port Water Network Boosts Basic Infrastructure Projects 274 km The Public Authority for Electricity and Water has implemented a drinking water distribution network in the Duqm Port for 25 of Water km. The project is managed by the Public Authority for Electricity and Water and sponsored by the Duqm Special Economic Zone Supply Authority (SEZAD). The project is a joint project of the State’s institutions in order to Networks realize the Sultanate’s vision for developing and organizing the zone and attracting local, regional and international investments in Wilayats and make the Duqm a modern city that provides investment atmosphere bestowed with integrated infrastructure for major of Ibri, industrial and economic projects. The PAEW has finished conducting topographic surveys, preparing engineering designs and schemes necessary for the completion of Yanqul and the project. Also, the consultancy services have been awarded to specialized companies with high performance scale and quick- Dhank after achievements of works. The project includes the establishment of a booster pump station Expansion with a capacity of 150 litres per second, the establishment of two pump stations with a capacity of 30 litres per second, the Works establishment of a storage tank with a capacity of 1000 cubic meters, and construction of two storages of a capacity of 300 cubic In Wilayat Nizwa, the PAEW has carried have been added. The implementation of capacity of 600 cubic meters and a pumping Completes meters for each. The pipes used in the project have extended for out the project of the expansion of water a few networks in residential areas in the station consists of two pumps of 190 cubic networks in the Wilayat of Nizwa for 400 Wilayat has been finished. meters per hour for each. Enhancement of km long. The project includes the extension In Wilayat Bahla, the Authority is Furthermore, the project includes the of water distribution networks to cover all implementing a water supply network establishment of two water tanker filling Production Capacity the villages, residential areas and new plots which includes the establishment of stations and the installation of SCADA in the Wilayat in addition to the Nyabat pipe lines, transmission and distribution system. The Public Authority for Electricity and Water has recently finished Birkat Al Mouz, Hay Al Turath, Hail Farq, networks for 695 km. The project covers The Authority has recently finished 400-km- the project of expanding the water supply networks in Wilayats Industrial Karsha, Khamila, Wadi Smait, the villages of Wadi Qurayat, Al Salawat, implementing the water supply network in Ibri, Yanqul and Dhank for 274 km long. The work is ongoing for Hay Al Salam, and Tanuf. Furthermore, Al Dhabi, Bisya, Al Heisha, Al Habi, Al the Wilayat which includes constructing an long Water implementing the project for digging and rehabilitation of 14 wells the Authority has constructed a booster Suwaih, Al Kabidiyah, Al Maameir, Al integrated network of water for 135 km long in Wadi Al Ain at Al Masarat Basin in Wilayat Ibri, Al Dhahira pump station and a main storage tank in Hafeir, Al Mi;aileif, Al Ghafat, Jeilah, that covers the Wilayat’s centre as well the Networks Governorate. Nyabat Birkat Al Mouz and three other Upper Wadi, Lower Wadi, Al Ayshi, Sifhim, old traditional oases and neighbourhoods, The PAEW is currently carrying out the Project of Enhancement tanks in Khamilah. It also has expanded and Al Aqeir. It also has constructed a tank a few residential areas and villages of Al in Wilayat of Production Capacity at the Well Field in Wadi Al Ain in Al the water storage tank in Syba and a tank in with a capacity of 5000 cubic meters in Al Suwaireij, Al Madarah, Hail, Al Manabik, Masarat Basin. As many as 14 wells-shaped holes connected to Kamah. The capacity of these tanks range Mamoor, a 4000 cubic meters in Bisya, Al Hoobm Al Hajir, Al Khobar, Hasas, Nizwa pipes of 150 & 600 mm that extend for 4.3 km have been dug and between 3000 to 6000 cubic meters. An 3000 cubic meters in Al Ayshi, 1500 cubic Lazgh, Suroor, Wasi, Al Awainah and rehabilitated in order to transmit water and link the new pipes with administration building and SCADA system meters in Wadi Qarayat, storage tank with a Farwah and new residential plots. the existing ones. The project includes a 1200 cubic meters Three new boosters pumps have been installed with electric storage tank whose design has taken into connections at the site of new wells and extra pumps have been consideration that the storage tank works installed. The SCADA system has been also upgraded in line with as a storage and pressure breakers for the recent improvements in Wadi Al Ain Station. beneficiaries located in the areas of the Furthermore, the PAEW has lately finished implementing the Lower Al Jarban, while the areas of Hail project for expanding the water supply networks in some areas at and Hanah located at the slopes of Al Hajr the Governorate’s Wilayats. The project includes the expansion of Al Gharbi has been equipped with booster water transmission network with a diameter of 200 mm for 9 km pump stations without the need to have staff long, and the establishment of a water distribution network with operating the station as well a subordinate a diameter of 110 & 350 mm in addition to an upper tank with a tank. An integrated administration building capacity of 400 cubic meters, a pump booster station in Al Alayah has ben added to provide service for the area and the construction of 400 cubic metre-storage tank in Al customers, follow up works related to the Dhuwaihriyah. The SCADA system has been installed also. management and operation related to the The project feeds the areas of Al Saadah, Ibri Heights, Hilat Al project and link all the project’s facilities Nahdah, Al Raybah, Al Qarein, Tan’um, Al Subaikhi, Al Tawyan, with the SCADA system. Al Sad and Al Ainain in Wilayat Ibri.

Villages Benefit from Water Network Wilayats of North Al Sharqiyah Governorate Linked with Water Distribution Network In Wilayat Ibra, the Authority has implemented a project to the Al Yahmadi station from which water is pumped to of 297 km long water distributing network in addition to pump building in al Mu’taridh station has been built as for constructing a water distribution network for 302 the areas of Laqfaifah and Al Haymah. It also includes 8 km long main lines that feed the regions of Al Mudairib, well installation of SCADA system. The storage capacity km long in addition to the main lines for 1.6 km. it has the upgrading of the Ibra tank, the construction of the two Al Qabil, Al Dirais, Izz, Al Dhafrah, Al Ma’taridh, Um Al if the Al Qabil pumping station will be boosted through installed a transmission line with a capacity of 400 & 600 pump stations at the Al Qabil Tank to pump 310 cubic Qarn, Al Dimah, and Al Qarayat to the north of A Qabil the construction of a ground tank with the capacity of mm for 1150 meters, in addition to the construction of Al meters per hour to the Ibra Khazan in addition to the where the water is pumped from the Al Qabil Tank to the 2750 cubic meters so that the total capacity of the station Haymah Storage Construction, the installation of another existing pumps so that the quantities of pumped water hit High Level Tank in Al Mudairib and then to Lower-Level hits 5500 cubic meters. Al Mudairib will also soon have transmission line with a diameter of 400 mm for 500 400 cubic meters per hour. Consequently, the Ibra Tanks’s Tank. It also includes the establishment of a network to its Higher-Level Tank with a capacity of 8000 cubic meters that connect with the upper tank in the area of Ibra capacity has been boosted after establishing a ground tank feed the areas of Al Sarm, Al Shaghi, Batein, Al Misraj, meters as well chlorination premise. The capacity of the Hospital and the installation of SCADA system. and reached 12000 cubic meters. Also, Al Haymah Tank Al Naba, Ghadeir and Al Rihaibat from the Al Sarm Tank pumping station in Al Ma’taridh has been supported with The project feeds the villages of Al Alayah, Al Sifalah, with a capacity of 4000 cubic meters has been constructed to the south of Al Qabil and then from Al Mu’taridh Tank. a 410-cubic meter ground storage tank to reach a total Al Naseeb, Al Hazm, Al Thabti, and Janoob Al Yahmadi in addition to the upper tank at the Ibra Hospital with a In addition, the old water pumps have been replaced in storage capacity of 820 cubic meters. A ground storage where the water is pumped from the Al Qabil Tank to the capacity of 1500 cubic meters and chlorination premise. Al Qabil by modern pumps with a capacity of 200 cubic tank of 4000 cubic meters and chlorination premise have main Ibra Tank in addition to pumping from the Ibra Tank In Wilayat Al Qabil, the project includes the establishment meters, which pump water to Al Mudairaib Tank. The new been added. 5 An Ambitious Vision

Establishment of 3 water networks and a transmission line from Sohar to Al Buraimi

PAEW has recently finished Al Sidaif, Al Hail, Al Rabi, Al Wasit extended as well establishing water implementing the project expanding the and the old police centre. networks to transport the desalinated water networks in Wilayat Al Buraimi, The Authority also retains future plans water to the villages of Wadi Al Hiyoul which was a necessity triggered by for the expansion of water networks in affiliated to the Wilayat Mahdah. This the increasing population density and the Wilayat and the plots included in year has witnessed commencement of the rapid urbanization in the Wilayat’s the plans are Al Ghiraifah 2 & 3, the work for linking the water transmission plots. The project has significantly new Ardh Al Jaw plot, and Al Uqdah line sprouting out from the Al Rowda’s impact and catalyzed the urbanization and Hamasah which all will serve to wells with ongoing network being where it is serving more than 3500 transport water to all the Wilayat’s implemented in the Nyabat. The project public plots. It includes establishing population. includes establishing a transmission water distribution networks for 92.2 km Nyabat Al Rowdah Water Network line for 12 km with a diameter of 200 long with a diameter 110 mm and 225 The work on the implementation of mm. Also, the project for extending 16 mm. The areas have benefited from the the drinking water network in Nyabat km long water network for Al Rimailah project include Hamasah 1, Al Ghiraifah Al Rowdah is ongoing. The network Plot in Wilayat Mahdah has been More than 1, Aradh Al Jaw 1 and Saih Al Nafahat. extends to 24 km long. It is noteworthy completed. Also, a 6.1km long transmission line that the Authority retains a future Transmission Line Links Sohar with Al 3500 Public with a diameter of 350 mm and 600 mm plan that will see desalinated water Buraimi has been installed. being transmitted from the Wilayat In Wilayat Al Sinainah, a project Plots Benefit In Wadi Al Jizi in Wilayat Al Buraimi, Sohar to Nyabat Al Rowdah in an implementing a 500 mm transmission the project to establish the Wadi Al Jizi integrated project that will cover the line from the Sohar Desalination Plant, from the Water Network has commenced. The villages located between Mahdah city which passed by the cities and villages project includes extending distribution and Nyabat Al Rowdah including: Al affiliated to the Al Buraimi Governorate Expansion lines for 26.4 km with a diameter of Khadhra, Al Juwaif, Al Sodiyah, Al such as Al Zoroob, Al Fayadh, Hafeit 110 mm and 225 mm in addition to Nawi, Hadaf and Ilfy in addition to and Al Qabil is being implemented. of Water construction of water cisterns and the villages affiliated to Mahdah. A The project includes establishing a distribution tank with a capacity of 500 pipe for desalinated water from Sohar transmission line with a diameter of Networks in cubic meters and covers the villages of to Mahdah from the south will be 100 mm and 400 mm for 117 km, in Wilayat Al Physical and Bacterial Analyses of Organic and non-Organic Substances Buraimi An International Specification-Oriented Central Laboratory For Water Quality Assurance The Public Authority for Electricity It Supervises and Water pays significant attention to water quality and safety of water over 16 produced for citizens and residents in the Sultanate as water is an essential Laboratories element, which should maintain all the health requirements. The Authority for the runs a directorate and 9 departments for water quality distributed in the Insurance Governorates. They are concerned with monitoring the quality and safety of Water of water supplied to the consumers, ascertaining the physical, chemical Quality and biological characteristics, and testing the drinking water resources Produced such as the desalination plants, premier storage tanks, public wells, water for the tank filling points, and distribution networks. The Water Quality Control Sultanate’s and other departments undertake a periodical inspection programme in Governorates order to ascertain the water quality and safety and ensure that water matches and is in accordance with the Omani standard specifications for drinking should be remotely far from the through LIMS. Muscat Governorate and connected to of the water tank once or twice water which are internationally and sources of pollution, the well’s walls Stemming from the PAEW’s keenness the SCADA system. every 6 months because the chlorine locally certified. are free of cracks and sound, the to ensure the delivery of high It is noteworthy that the Public substance is volatile and may cause The Public Authority for Electricity and well’s shat is 1 to 1.5 m high and the water quality to the consumers, the Authority for Electricity and Water microorganism to grow in the absence 80,000 Water has 16 laboratories distributed well’s shaft cover is secured to prevent Authority has installed quality control calls upon all citizens and residents on of a hygiene in the house’s storage to the Sultanate’s Governorates beside leakage of surface water to inside the instruments at all storage tanks in the the necessity to preserve the hygiene tank. Samples by the Muscat-based Central Laboratory. well in addition to wall off the well in They monitor the water quality and are order to prevent leaking into it. The the End of quipped with all analytical equipment well should also be equipped with a and devices and efficient experienced chlorine injector. Developing Employees 2015 technical cadres. Periodical Monitoring of all Water Quality Monitoring Drinking Water Resources A priority for Public Authority for Electricity and Water The Public Authority for Electricity The Public Authority for Electricity and Water has a monitoring system and Water undertakes a water quality The Public Authority for Electricity to take and analyze samples from monitoring role in the Sultanate’s and Water demonstrates keenness the drinking water resources in the Governorates. It has established 16 to administratively and technically Sultanate. Moreover, the laboratory Elevating laboratories which analyze drinking develop the national cadres. information management systems in water samples in daily basis taken Therefore, the PAEW has set training all the Sultanate’s Governorates have the PAEW’s from all water resources. The samples and development goals among the been interconnected through the World are chemically and bacteriologically strategically goals to be achieved Wide Web (internet). Monitoring Employees’ analyzed. Furthermore, a mobile so that the policy of training and the level of chlorine in the drinking laboratory is used in emergency development of employees keeps water is significant as its existence Status, 262 situations to examine the samples pace with different requirements of in water is a premier indication at their place of source in order to the Authority’s work. that the water is valid and free of Training quickly obtain results. This facilitates The Authority has organized bacterial contamination. The chlorine taken necessary measures in case of different training programmes for contamination. is monitored through field visits and Programmes its employees whether inside the as training courses, workshops and The administrative programmes The Muscat-based Central Laboratory continuous follow up of chlorine Sultanate or abroad. In the external conferences for 1138 employees. included advanced effective conducts daily chemical and injectors at the main storage tanks and Implemented level, the Authority has sent a number These programmes were in co- communication and writing bacteriological analyses for drinking individual wells in the Governorates. of employees for training outside ordination with specialized global technical, accounting and water in addition to the specimens of The Authority also endeavours to in 2015 the Sultanate. The programmes bodies. The internal trainings administrational reports. water projects arrive from the different apply the chlorine modeling system took the form of duties assigned to organized through the 1st half of As for the programmes of Governorates. which monitors the chlorine level in the employees that equipped them the year totaled 166 programmes in occupational health and safety, If a bacterial contamination is all the water networks, and the decline with knowledge and expertise and different administrative, technical, the Authority organized courses observed, the Quality Assurance and increase in the chlorine levels. The helped elevating the employees and financial, computer, legal, included handling chemical Directorate takes water samples from water flowing through the networks or ascending the career ladder. leadership and occupational health substance at stores and defensive the distribution line for bacterial by water trucking may become exposed These programmes have totaled 10 and safety aspects. driving courses. and chemical analysis to ensure to contamination which will cause scholarships and visits made to foreign As many as 86 administrative, The PAEW has paid great attention validity of water, and informs the bacterial and viral diseases parasitic factories and firms that allowed the technical, computer and to the on-the-job training and owner of property or house about particularly gastroenteritis diseases. trainees to familiarize themselves occupational health and safety that it has brought in staff from the contamination, who will have Accumulation of sand and dust at the with the experience of others and programmes have been organized other directorates affiliated to to ensure internal connections are bottom of the tank through time is a the latest modern achievements of through the 2nd half of the year. the Authority in order to train in place and wash and sterilize the leading factor for contamination of technology in addition to enrich the The technical courses held for the on-the-job-trainees on new house and storage tan, in addition to water in the storage. Authority with innovative ideas and the water operators included the programmes and work mechanism ensure the tank holes are secured and The Water Quality Control registers pave the way for executing them. Performance of Water Networks, at the Authority. protected. all data and results through the Internally, the Department of Training the Techniques and Solutions of It also has granted internal and The Authority also applies health Laboratory Information Management and Development at the PAEW Water Leakage, Calculation of external scholarships to a number of requirements to the wells to ensure System (LIMS). The Authority has organized throughout the 1st half of Water Lose, and Water Quality and employees who amounted this year they are in line with the bacteriological also introduced the PERF system the year different programmes such Laboratories. to 14 employees. specifications such as that the well which follows up the data entered 6 An Ambitious Vision

Enhancing Desalination Plants and Well Fields Formulating a future plan promoting production capabilities till 2040

The New Desalination Plant in Al Ghubra is a strategic water security pillar in the Sultanate The New Desalination Plant in Al Ghubra Governorates are witnessing stability in implemented by the PAEW is a strategic the water outputs produced at the different pillar for water security in the Sultanate. desalination plants thanks to the operation’s It aims at providing high quality drinking efficiency of the desalination plants in water for all citizens and residents in the each of the South and North Al Batinah Sultanate’s Wilayats and Governorates, Governorates and South Al Sharqiyah accelerated by the urban, and population Governorate. expansion and the economic growth As the production of new desalination witnessed by the Sultanate in all spheres of plant in Al Ghubra reached its peak, the 1st life. phase of the new transmission pipe (1600) The trial operation of the new desalination mm extending from the Al Ghubra plant to plant in Al Ghubra commenced in 2015 Al Qurm’s Storage Tank has entered into The public Authority for Electricity and 200,000 cubic meters and is expected to order to supplement the water networks July complementing the water production service. This has contributed the rise in Water has formulated and is continuing start operation in 2018, the desalination in the al Dhahirah Governorate with system in the Sultanate. The maximum the network’s effectiveness in the Muscat to update a master plan for the water plant in Wilayat Sohar at a capacity desalinated water produced at the capacity of the plant reached 42 million Governorate as planned. This pipe works sector till 2040, in order to precisely and of 250,000 cubic meters daily and is Sohar Desalination Plant. The water gallons daily two months after the trial in parallel with the other pipe (1000) mm accurately meet demands for water in expected to start functioning in 2018, lines in the Wilayats of al Dhakhilyah operation, which directly contributed to and they work to transport large amounts the light of population growth and rapid the desalination plant in Wilayat Barka Governorate are strengthened as well enhance the water levels in the Muscat of water produced at the new Al Ghubra development in the Sultanate. The PAEW in the South Al Batinah Governorate and as the governorate is witnessing the Governorate. This consequently led the Desalination Plant. They collectively hopes to realize comprehensive network is expected to start operation in 2018, the building of a number of new networks Authority to scrap decisions taken earlier contribute to minimize the interruption coverage in different governorates fall water purification plant in Wadi Dhaikah as well planning for future ones. this year such as operating the well fields to to water network because of pipe cracks. within the range of work of the Authority Dam in the Muscat Governorate at a The proposed transmission lines will enhance the desalination plants. Therefore, Though, a third 600-mm-pipe has been by the year 2040. capacity of 125,000 cubic meters and contribute to supplement these networks the Authority stopped pumping water from removed from service for limitation and is expected to enter into service in 2019 with sufficient water quantities that the well fields in Al Khoud which had a smallness after the new 1600-mm-pipe has Enhancing Production and the desalination plant in Nyabat Al meet the water demands in the Wilayats daily capacity of 60000 cubic metres and become functional, the PAEW has reserved Capabilities Ashkharah in the South Al Sharqiyah of the Governorate. In addition, it is to the Wadi Adai Well Fields with the capacity it for emergency situations. Governorate and is expected to enter into enhance the water transmission lines in of a 20000 cubic metres per a day. The strategy of water security states building The PAEW is periodically reviewing service in 2019 & 2020 in two phases. the Governorates of North and South In light of the water stability witnessed in a number of big storages for emergency in demands for water in the Governorates The Authority is also taking strenuous al Sharqiyah, with necessary water Expansion the Muscat Governorate’s Wilayats after the the different governorates of the Sultanate. that fall within its competence jurisdiction efforts to build well fields in different quantities from the Sur Desalination operation of the new desalination plant in As many as 4 storages have been completed in coordination with the Oman Power governorates to use them in exceptional Plant due to the increasing demands for of the Sur Al Ghubra, the Authority has increased the in the Muscat Governorate, while others are and Water Procurement. And, thus cases and emergency situations as the water in both governorates. pumping volume from the desalination plant ongoing in other governorates according to expanded the existing desalination wells are to supplement the networks Desalination in Barka to the Al Dhakhiliyah Governorate the plan. Two out of 4 very-high-capacity plants, including al Ghubra Desalination with water quantities when a shortage in Initial Advisory Studies which in turn has met the demands for tanks, whose capacities hit 33,000,000 Plant in the Muscat Governorate to the produced water from the desalination The PAEW also conducts initial Plant to water in the Governorate without the need million gallons which suffices to fill 50,000 reach a production capacity of 191,000 plants befalls or at times of emergency advisory studies to a number of projects to operate the Abu Kheisah Well Field and drinking water tankers with a capacity of cubic meters per day by the end of 2015, malfunction. including the water networks in each reach 48000 Izz Well Field in Wilayat Nizwa. 650 gallons, have been filled. Hopefully, the the Barka Desalination Plant to reach of Wilayats of Izki and al Hamra Meanwhile, most the Sultanate’s remaining tanks are due soon. 100,000 cubic meters daily by the end of Water Transmission Network cubic metres 2015 and the Sur Desalination Plant to Enhancement and on compensation of owners of reach a capacity of 48,000 cubic meters regions affected by the coastal road in daily by the end of 2016. A decision In order to balance water production the Governorates of North and South a day in 2016 has been taken, to build new plants and and distribution, the PAEW has al Batinah according to technical expand the existing ones to cope up with devised many plans to enhance main foundations and standard specifications the demands for water and minimize water transmission lines. Meanwhile applicable at the PAEW. In addition, dependency on groundwater extraction it is preparing preliminary studies to it has conducted the following; from wells. The targeted plants on the list strengthen water transmission lines the study of water delivery to the include; the desalination plant in Dagmar, from the Wilayat Sohar to Wilayat industrial area in Wilayat Samayil in Wilayat Qurayat in Muscat Governorate Barka in order to meet the demands on al Dhakhliayh Governorate, the Study Astability in at a capacity of 8,000 cubic meters daily water in the North and South Al Batinah for the Foundation of Desalination and is expected to start operation in as a result of rapid urbanization and Plant in Wilayat Khasab in Musandam water levels 2016, the desalination plant in Aseelah in development projects in the Sultanate Governorate, the Feasibility Study the South Al Sharqiyah Governorate at a and also to ensure expansion of water on Linking the Rimal Al Sharqiyah’s witnessed capacity of 10,000 cubic meters daily transmission the plants. The Authority well field with the North Al Shrqiyah and expected to start operation in 2016, also is installing water transmission Governorate and the study on linking in all the the desalination plant in Wilayat Qurayat lines from the Wilayat Sohar to the the Desalination Plant in the Wilayat in Muscat Governorate at a capacity of Wilayats of al Dhahirah Governorate in Qurayat with the Muscat Governorate. Wilayats In an effort to promote and realize customer satisfaction of Muscat Governorates A continuous upgrading and development is ongoing to improve quality performance of Customer Relations Management after the new The vision of the Public Authority for by 26 per cent than those received in the Electricity and Water is to ensure the same period last year. The calls varied Al Ghubra provision of high quality, sustainable between queries and reports related to and reliable potable water and power water services. The employees at the Desalination services to all people in the Sultanate Call Centre request personal data of the of Oman. To achieve this goal, the caller, the application or complaint’s Plant entered PAEW utilizes many methods and ways circumstances as well requirements proportionate with the physical, human, that help the competent staff at the operation nature and geographical capacities and Authority to fulfill their tasks quickly population density of the towns and and accurately. affiliated villages, including the water distribution networks, tanker filling E-Portal: points, water tankers and some potable water resources. In line with the e-government policy, the The work is carried through an integrated consideration a number of factor to temporary/permanent subscribers and directly refer them to the Public Authority for Electricity and Water, 36 Customer system of specialized directorates, choose the location of the customer single or multiple service, handling concerned directorates at the Authority to represented by the Directorate General departments and sections. The Authority service halls, such as the proximity applications to relocate or replace work them out. In addition to follow up of Customer Services has taken steps Service Halls seeks to introduce development to the of locations to the subscribers, the the meters, applying to change the the handling of complaints The Authority to facilitate and simplify the procedures services, especially those related to the population density and the quality of meter, filing complaints on the meter’s has facilitated the Call Centre with a for the subscribers, and thus it came up to elevate subscribers in order to ensure to access water service at these locations (water connections, the hike in bills, or that quality assurance system that ensures with e-portal which is concerned with to, organize and facilitate the best service networks, distribution points, tankers, related to the water tanker services, the subscribers’ inquiries are responded the fulfillment of government services service of drinking water to them. vessels) that would deliver service to approving well digging, building or quickly and accurately on the phone and in a way that saves times and cost. The the highest numbers of subscribers. extending permits etc. They also the complaints and notifications received portal is managed by an experienced and efficiency Customer Service Halls: It created 36 customer service halls inform and introduce the subscribers are registered on time, each according to specialized team and aims at clearing and as follows; Muscat Governorate (5), with the methods and procedures their respective categories. dealing with the subscribers’ requests in After the Public Authority for Electricity North Al Batinah Governorate (5), for providing required applications, The Call Centre works on providing the coordination with the related directorates and Water had adopted the new South Al Batinah Governorate (3), data and documents. The competent subscribers with services 24x7. in a short period. organizational structure in 2010, it built South Al Sharqiyah Governorate (3), employees at the customer service halls The Call Centre receives calls related to The portal provides many services: customer service halls in most Wilayats North Al Sharqiyah Governorate (2), follow up these applications whether quality service, cracks in water pipes, payment statements, monthly bills, in order to achieve the highest levels Al Dhakhiliyah Governorate (5), Al in the directorates concerned or the bill water leakages in networks, illegal water consumption details, water of direct communications with the Buraimi Governorate (2), Al Dhahirah collection companies. connections, or quality water which is consumption charges, report a leakage, customers, and register and organize the Governorate (3), Musandam Governorate not compliance with the Oman Drinking new connection application and online issues related to the customers’ services. (4), and Al Wusta Governorate (4) where Call Centre: Water Quality Standards no. (6/2008) or chat. The Authority seeks through the These facilities contain administrational the halls are fully equipped to elevate the those related to water tankers leased by portal to simplify the e-services for and technical equipment, supported services provided. The Public Authority for Electricity and the Authority, or complaints or queries on the individuals and companies, save by specialized, qualified, capable The customer service halls in the Water has believed in the importance of water billings. The Call Centre received the effort for governmental transitions, and experienced staff in the field of governorates provide drinking water- the Subscribers’ calls. It has established a 24,929 calls between January 2015 and provide easy multi-channels, and customer’s services. related services such as establishing a modern Call Centre to receive complaints October 2015, which represents a rise constitute a unified point to reach the The Authority has taken into and suggestions provided by the Authority’s services any time and place. 7 An Ambitious Vision

The PAEW’s Social Responsibility Carrying out Awareness Campaigns this year

As it is PAEW’s social responsibility to raise awareness among citizens and residents through optimal Gallon 5000 Main tank 1200 ways to rationalize and preserve Gallon اﻓﺤﺺ ّﺧﺰ ان اﻟﻤﺮﺣﺎض وذﻟﻚ Gallon 600 ّﺑﺈﺿﺎﻓﺔﻣﺎد ة ّﻣﻠﻮ ﻧﺔ ّﻟﻠﺨﺰ ان وإذا ﺳ ّﺮ ب اﻟﻤﺮﺣﺎض ّﻓﺎﻟﻠ ﻮن ﺳﻴﻈﻬﺮ Reserver Gallon 400 ﻓﻲ ﻗﺎﻋﻪ ﺧﻼل 30 دﻗﻴﻘﺔ consumption of water, the PAEW tank اﺳﺘﺨﺪم اﻟﺪش ﺑﺪﻻً ﻣﻦ ﺗﻌﺒﺌﺔ 1 Add food colouring to the اﻟﺒﺎﻧﻴﻮ ﺑﺎﻟﻤﺎء toilet tank. If colour appears 14 in the bowl within 30 minutes, organizes a number of awareness Use shower instead of there is a leak. Flush quickly to avoid staining. bath. ّﺗﺠﻨ ﺐ ﺳﺤ ﺐ ﻣﻘﺒﺾ اﻟﻤﺮﺣﺎض إﻻ ﻋﻨﺪ اﻟﻀﺮورة campaigns, which aim at urging 2 اﻓﺤﺺ ﻧﻈﺎم ﺗﺼﺮﻳﻒ اﻟﻤﻴﺎه 7R DYRLG H[WUD Á XVKHV GRQ·W ﻋﻠﻰ اﻟﺪوام ﻟﻜﺸﻒ أي ﺗﺴﺮب .use toilet as a trash can 15 ﻗﻢ ﺑﻔﺤﺺ وﺗﻨﻈﻴﻒ ﺧﺰان اﻟﻤﺎء ﻛﻞ all consumers to follow optimum Check sewage system for ﺳﺘﻪ أﺷﻬﺮ 3 any leaks. Check water tank every six ways of usage. This responsibility is months. اﺳﺘﺨﺪم ﺟﻬﺎز اﻟﻔﻠﺘﺮ ﻓﻲ اﺳﺘﺨﺪم اﻟﺪش ﺑﺪﻻً ﻣﻦ ﺗﻌﺒﺌﺔ ﺣﻮض اﻟﺴﺒﺎﺣﻪ اﻟﺒﺎﻧﻴﻮ ﺑﺎﻟﻤﺎء 4 Take shorter shower or install 16 reflected in the awareness campaigns 8VH D Z DWHUVDYLQJ SR RO ORZÁRZVKRZHUKHDG ÀOWHU

اﻓﺤﺺ ﺟﺪران ﺣﻮض اﻟﺴﺒﺎﺣﺔ إﻏﻠﻖ ﺻﻨﺒﻮر اﻟﻤﻴﺎه أﺛﻨﺎء ﻏﺴﻞ ﻟﻜﺸﻒ أي ﺗﺴﺮب اQﺳﻨﺎن اﺳﺘﺨﺪم ﻛﻮب ﻛﺒﻴﺮ ﺑﺪﻻً .organized by the Authority this year Water tanker 17 ﻣﻦ ﻓﺘﺢ اﻟﺼﻨﺒﻮر 5 Find leak in the swimming 'RQ·W O HW Z DWHU U XQ ZKLOH pools walls. filling point shaving, brushing teeth or First Campaign: Importance of washing face. اﻏﻠﻖ ﺧﺮﻃﻮم اﻟﻤﺎء ﻋﻨﺪ ﻋﺪم اﻟﺤﺎﺟﺔ اﻟﻴﻪ اﺳﺘﺨﺪم ﻣﻨﻈﻢ رﺷﺎش أﺛﻨﺎء 18 اﻻﺳﺘﺤﻤﺎم 6 'RQ·W OHDYH VSULQNOHU RU Installing Water Storage Tanks in 3XWDHUDWRUVZLWKÁ RZU HVWULF hoses unattended. 0067459 tors on faucets. Water meter ﺗﺄﻛﺪ ﻣﻦ اﻣﺘﻼء ﻣﺎﻛﻴﻨﺔ ﻏﺴﻴﻞ اQﻃﺒﺎق او اﻟﻤﻼﺑﺲ ﺑﺸﻜﻞ ﺗﺎم ﻳﺠﺐ ﻓﺤﺺ اQﻧﺎﺑﻴﺐ ﺑﺎﺳﺘﻤﺮار :houses ﻗﺒﻞ ﺗﺸﻐﻴﻠﻬﺎ 19 ﻻﻛﺘﺸﺎف أي ﺗﺴﺮب ﻣﺤﺘﻤﻞ ﻟﻠﻤﻴﺎه 7 Pack dishwashers and Check water pipes for any clothes washers full. An awareness campaign on the leakage. اﺳﺘﺨﺪم ﻣﻴﺎه ﻏﺴﻴﻞ اﻟﺨﻀﺮوات ﻓﻲ ري اﻟﻨﺒﺎﺗﺎت ّﻳﻔ ﻀﻞ ﻏﺴﻞ اQﻃﺒﺎق ﻓﻲ ﺣﻮض Collect the water used to 20 ﻣﻤﻠﻮء ﺑﺎﻟﻤﺎء importance of installing water 8 wash vegetables to water Fill a sink or basin to wash plants. dishes by hand. اﺻﻠﺢ ﺻﻨﺎﺑﻴﺮ اﻟﻤﻴﺎه ﻋﻨﺪ storage tanks in houses was ﺣﺪوث ﺗﺴﺮب 21 إﺳﺘﺨﺪم ﻛﻤﻴﺎت ﻣﻨﺎﺳﺒﺔ ﻣﻦ :Repair dripping faucets. Dear customer اﻟﻤﻴﺎه ﻓﻲ أﻏﺮاض إﻋﺪاد اﻟﻘﻬﻮة واﻟﺸﺎي واﻟﻤﺸﺮوﺑﺎت launched at the beginning of this 9 اﺳﺘﺨﺪم اﻟﺴﻄﻞ ﻟﺘﻨﻈﻴﻒ 8VHZDWHUZLVHO\ GULQNLQJRU اﻟﺴﻴﺎرة ﺑﺪﻻ ﻣﻦ اﻟﺨﺮﻃﻮم .making coffee & tea 22 year. It encouraged the citizens and Wash your car without a The Authority recommends all customers to install domestic water .hose ازرع اﻟﻨﺒﺎﺗﺎت اﻟﺘﻲ ﺗﺤﺘﺎج ﻛﻤﻴﺎت ﻗﻠﻴﻠﺔ ﻣﻦ اﻟﻤﺎء 10 tanks, considering the number of family members, which can meet the اﺳﺘﺨﺪم اﻟﺨﺮﻃﻮم ذو ﺧﺎﺻﻴﺔ residents in the Sultanate to install Plant native or drought اﻟﺘﺤﻜﻢ ﻋﻨﺪ اﻟﻔﺘﺢ واﻻﻏﻼق WROHUDQWSODQWV 23 8VHDVKXWRIIKRVHQR]]LH needs of the family for 48 hours to ensure availability of water during إﺳﺘﺨﺪم ﻧﻈﺎم اﻟﺮي ﺑﺎﻟﺘﻨﻘﻴﻂ ﺑﺪﻻ water storage tanks in houses, as ﻣﻦ ﺧﺮاﻃﻴﻢ اﻟﻤﻴﺎه 11 -any interruption in water supply during routine maintenance or emer اﻛﺘﺸﻒ اﻟﺘﺴﺮﻳﺒﺎت ﻋﻦ ﻃﺮﻳﻖ Use drip irrigation or soaker ﻓﺤﺺ اﻟﻌﺪاد ﻗﺒﻞ و ﺑﻌﺪ .an additional backup-storage tank, hose when possible ﺳﺎﻋﺘﻴﻦ ﻣﻦ اﻳﻘﺎف اﺳﺘﺨﺪام .gency water disruption اﻟﻤﻴﺎه 24 ﻗﻢ ﺑﺮي اﻟﺤﺪﻳﻘﺔ ﻋﻨﺪﻣﺎ ﺗﺸﻌﺮ أن Find leaks by checking اﻟﺘﺮﺑﺔ ﺟﺎﻓﺔ وﺗﺤﺘﺎج ﻟﻠﺮي which works in parallel with the meter before and after a 12 0RVWO DZQVQHHGRQHKDOIWR KRXUSHULRGRIQRZDWHU WKUHHTXDUWHUVRIDQL QFKRI use. main tank. The capacity of which ZDWHU D ZHHN 'RQ·WRYHU water. اﺳﺘﺨﺪم اﻟﻤﻜﻨﺴﺔ ﻟﺘﻨﻈﻴﻒ ﻓﻨﺎء اﻟﻤﻨﺰل ﺑﺪﻻ ﻣﻦ رﺷﻪ ﺑﺎﻟﻤﺎء 25 ﻗﻢ ﺑﺮي اﻟﺤﺪﻳﻘﺔ ﻓﻲ اﻟﺼﺒﺎح is proportionate with the number Use a broom instead of a hose to clean driveway or اﻟﺒﺎﻛﺮ او وﻗﺖ اﻟﻤﺴﺎء ﻋﻨﺪﻣﺎ .sidewalk ﺗﻨﺨﻔﺾ اﻟﺤﺮارة 13 of the family members in order to Water lawns in the early PRUQLQJWRU HGXFHHYDSRUD meet their need for a period of (48 tion from heat and wind. hours) in case of any interruption in the service of water supplies and www.paew.gov.om Call Centre to ensure the availability of water during periodical maintenance or in cases of emergency. irrigation of crops at the mosques adhesive material that put resistant to of life. Developing the water resources services for the citizens and residents. The campaign stressed on the which consequently minimizes the cost the rotation) are all violations that are has become a vital requirement to The campaign’s organizers have importance of installing the house’s and reduces the wastage as well curbing legally held accountable. ensure sustainability of development taken into consideration taking it to water storage tanks which preserve the pressure on the sanitation networks and There are consequential penalties in all spheres. This is achieved solely all communications’ channels that are continuation of water delivery to the sewage treatment plants. for tampering with the water meters, by undertaking a change in the daily highly popular with all segments of houses for 48-hour period in cases the The grey waters are treatable by including the service gets disconnected patterns and norms of consumption society, particularly social networking service of water supplies is interrupted undergoing three steps; collection of once the subscriber’s illicit conduct so that the consumer behaviour of sites as well local daily and weekly Titled “ Make for emergency reasons. grey waters in an ablution discharge is noticed, which triggers fines for individual or family is both tranquil Arabic and English publications, The campaign also highlighted that network, treatment of waters through a stopping and reconnecting the services, and balanced. billboards in streets and commercial it a Habit directly connections of the network simple purification unit as they do not imposing fines over the violation The plans also integrated awareness complexes such as the Muscat Grand to the houses would cause damages require treatment systems nor addition which varies between residential to visits to schools and participations in Mall which is frequented by families and Act of because of the network’s pressure and of chemical items and distribution to commercial premise, calculating the exhibitions and events that make for for shopping and leisure during the some of the house’s pipes cannot bear irrigation regions. The treatment of value of wastage (the quantity of highlighting efforts made to minimize weekend. The media campaign is also Worship”, a it. Furthermore, the water interruption ablution or grey waters is observed as water wasted because of the meter’s the water consumption among all available at the arrivals hall at the would occur promptly when the pumps an economic solution that significantly malfunction or the direct connection segments of society. Muscat International Airport. It also has Campaign to malfunction or for any other reasons. contributes to save up to 50 per cent of to the water line). If the violation is The idea of the contest was to draw a used the advertising service sponsored The Public Authority for Electricity the water consumed at the mosques. repeated, the subscriber then is referred simple cartoon that conceptualized the by the Oman National Transport Promote Water and Water stressed during the campaign The Public Authority for Electricity to legal competences to take legal preservation of water and minimization Company promoted through its fleets on the necessity to install a water valve and Water also organized a number of actions. of consumption and appreciable by bussing to the Sultanate’s Governorates. Rationalization outside the house, which is directly visits to schools where it introduced The awareness campaign also called all age groups. The contestant were The Authority is strenuously linked to the storage tank to facilitate the ways of rationalization of water on the necessity to safeguard the allowed a hand or computer drawing endeavouring to keep pace with recent at Mosques off-loading water to the house by water consumption at the mosques. It also water meters and not to fiddle around and the PAEW claimed the intellectual developments in the World Wide carrier truck in case of emergency. distributed awareness publications with them in order to avoid legal property rights of all works. Web (internet), particularly the social Further to it, the campaign called upon and brochures, which focused on the liability, paying fees for the process The arbitration committee composed networking sites or the new media the citizens and residents to continually campaign’s objectives and highlight of disconnecting and reconnecting the of a number of specialists from which represent a great leap for effective preserving the hygiene of the storage some unhealthy ways that lead to service. On the other hand, the period inside and outside the authority who communication with the targeted tanks to prevent the proliferation of waste large quantities of water at the during which the water service is were competent and experienced in segments especially they have become algae and keep the water consumed by mosques. Also, water-regulators were interrupted takes a time till completing evaluating the contested artworks a platform for discussing issues related Fiddling the family members clean and safe. showcased in order to conduct trials for legal procedures. It also called on the according to professional standards. to water services. The PAEW signed up the students. necessity to co-operate and report any The cartoons were innovative, creative, its account @Paew_Oman to the social around with Second Campaign: Make it a The PAEW received a number of school violation discovered to the Subscriber’s and not plagiarized of old artworks. The networking sites (twitter, facebook, Habit & an Act of Worship students at the Supervisory Control and Service Centres disseminated all over works fulfilled the competition’s idea instgram and linkedin) in order to enable Data Acquisition (SCADA) Centre to the Sultanate’s Governorates or through and objective to signify the importance the beneficiaries to communicate with Water Meters The second campaign kicked off by the familiarize them with the SCADA’s contacting the Call Centre on (1442) of water rationalization. the Authority and be updated with the Incurs Legal PAEW was entitled “Make it a Habit work of mechanism. SCADA is the which works 24/7. Consumers may also latest projects carried out the Authority & an Act of Worship”. It highlighted central management of the water post on the PAEW’s social networking The Best Radio or TV in addition to the organized conferences Liability the issue of rationalization of water transport and distribution network and accounts (facebook, twitter, instagram) Advertisement competition and events. consumption at mosques and was quality control in the Sultanate. They or through its website: www.paew.gov. The PAEW’s website www.paew. within the framework of celebrations were elaborated on the campaign of om. Within the framework of involving the gov.om which was unveiled in 2013 of the World Water Day, which falls on rationalizing water consumption at members of the community in awareness keeps pace with local and international March 22nd every year. the mosques and methods works implemented by the Authority, events and activities. It displays all The campaign promoted a number of of optimization. They also the best radio or TV advertisement information related to the projects and methods for rationalizing consumption received a number of booklets competition was announced. The policies adopted by the Authority for of water such as consuming half a litre about the importance of and competition came to encourage the implementing its operations in the The Authority of water for ablution in addition to steps of rationalization of water citizens and residents to rationalize governorates fall under its jurisdiction reduce the flow of tap water, open the consumption. water and change practices lead to the as well tasks and duties it undertakes. is Keen to faucet halfway and have little trickle wastage of water and instill the good The website also allows local and to avoid spurting out water while behaviours in society. The competition international companies to know up- Communicate doing ablution. The PAEW’s statistics Third Campaign: which was themed “I am committed” to-date tenders floated by the PAEW. showed that total consumption of water Preservation of Water was organized in last June. The website’s career section displays with all at mosques has reached more than 50 Meters The arbitration committee chose the all vacancies offered by the Authority million gallons per annum. Using flow best a radio or TV advertisement that which allow the citizens to know segments of regulators incorporated in washbasins The campaign themed the safety integrated the preservation of water the requirements and details of these community in addition to recycling, treating of the water meters and urged and minimization of consumption vacancies and apply online. It provides a and reusing water (wastewater) for the subscribers to adhere to the and which was easily appreciable by window for subscribers to water services and launch “ other purposes such as agriculture are legal connections and refrain from all age groups. to know about the optimal methods considered the most efficient ways to tampering with them as doing Media Campaign for the for rationalization in addition to the Communicate rationalize the consumption of water at so would result in interruption Introduction on Means of requirements for applying the service mosques as it minimizes wastage and of water service for owners of Communication with the Authority for a new property or disconnecting the with Us consequently alleviating the expenses properties and trigger legal liability. Within the framework of service or replacing the broken meter. if these devices are adopted. Some behaviors would make the the Authority’s keenness to The Authority is in the process of as Your The flow-regulators incorporated into meters go defunct. Such conduct is communicate with all segments of completion of the new e-service portal mosques’ tap waters, washbasins, and deemed ill-mannered and uncivilized society, a media campaign themed that provides better services to the Satisfaction is toilets save around 35 per cent of water. and triggers the water service to get “Communicate and Your Satisfaction beneficiaries. The principle on which these regulators disconnected for the subscribers. is a Priority,” was launched. The By organizing awareness campaigns, our priority” are based on is to inject air into water The campaign shed light on a number The best cartoon competition campaign which is still ongoing till the events and activities, the Public Authority stream through a small hole at the base of practices which the subscriber end of the year aims at introducing the for Electricity and Water strives to campaign should be fully aware they are illegal, Under the theme “Our Water is Our public with the channels and means of emphasize its commitment to provide of the handle. When the water and Generation’s Future,” the PAEW air mix, this mixture spins around at including piggybacking your next-door communications at their disposal. It is advice and guidance to all subscribers neighbour’s meter for the purpose of launched a contest of the best cartoon targeting beneficiaries with the Public to raise awareness about the methods of high speed causing turbulence which portraying the rationalization of increases the pressure inside the head. building, or making a connection from a Authority for Electricity and Water in rationalization and achieve reduction in service-subscribed property to adjacent water consumption in last March in different Governorates of the Sultanate. the water consumption in the future. The This forces the water out of the head commemoration of the World Water with all the power of a conventional property not linked to the network, The Authority is always keen to cope Authority also is committed to provide installing a direct connection to the Day falls on March 22nd every year. up with advancement witnessed in the and ensure availability potable water shower, but uses considerably less The contest came as part of the water. property or fitting connections to the Omani arena in spheres of means of for all members of community. Water meter. Fiddling around with the valves PAEW’s awareness plans organized communications in order to establish a is a national treasure, which should The grey(treated) water at the mosques annually in order to raise awareness constitutes 40 per cent of the wastewater and meters (crack the meter’s glass good rapport with the beneficiaries and be conserved and the citizen of this cover, attaching metal tool to the needle among the citizens and residents on make the process with the society more blessed land bears the duty to conserve used during ablution and thus recycled the importance of rationalizing the waters are an important source for that slows down the rotation or gluing accessible. It utilizes modern means of the water and effectively participate in consumption of water, which is the basis communications in order to offer lofty rationalizing its consumption. We are honored Lifting sincere congratulations and blessings for his Majesty Sultan Qaboos bin Said - May God protect him - On the occasion of the National Day of the 45

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