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IN230002 GC Report MA F7.Qxd Accountability in Action intel.com/go/responsibility Global Citizenship Report 2002 Contents Intel 2002 Global Citizenship Report CEO Statement .................................................................................... 3 Craig Barrett, Intel CEO Introduction & Strategy .............................................................. 4 Our perspective on performance Organizational Profile ..................................................................... 5 A culture and heritage of innovation Stakeholder Relationships ......................................................... 6 Accountability to many audiences Performance Scorecard .............................................................. 8 Assessing our results in 2002 2003 Goals &Targets ...................................................................... 9 A commitment to continuous improvement Corporate Governance ..................................................................10 Fostering a well-run and responsible organization Ethical Business Practices .......................................................12 Values come first Economic Performance Indicators ....................................13 Positioning for long-term strength Global Environmental Certification ...................................15 Intel’s successful ISO 14001 initiative Environment, Health & Safety .................................................16 An across-the-board commitment to leadership Social Programs & Performance ...........................................22 Addressing education, diversity, community and the workplace Corporate Giving ................................................................................33 A commitment to people and communities External Recognition ......................................................................34 Awards and acknowledgements in 2002 GRI Content Table ..............................................................................35 A cross-reference to the GRI Report scope: This report contains data from 2000 through 2002. It addresses Intel’s worldwide operations and was published in May 2003. To view the entire report on our web site, visit www.intel.com/go/responsibility. Intel’s previous report was published in 2002. A full discussion of the company’s operations, locations and financial statements is included in our Form 10-K filing with the SEC, available on our Investor Relations web site at www.intc.com. If you have questions or comments, contact us via mail or e-mail at [email protected], Intel Corporation, 5000 W. Chandler Blvd., CH7-301, Chandler, AZ 85226. CEO Statement Craig Barrett, Intel CEO While the world at large may shift its attention from the environment to workplace programs to corporate governance, at Intel, we remain focused on all aspects of corporate citizenship. Doing things right is a deeply embedded value. With this report, we continue the effort we began in 2002 to provide updates on our programs and performance in the area of corporate responsibility. We remained Accountability We met all of at world-class Our education in action: our environmental levels of health team surpassed a year of strong targets. and safety all of its goals. results. performance. On the whole, 2002 was a difficult year for the • Our education team surpassed all of its goals, high-tech industry. As much as I’d like to profess making a real educational impact in more than 50 unfettered optimism for the year ahead, I’m tak- countries. We set out to teach 500,000 teachers ing a cautious view of 2003 as well. Intel hasn’t worldwide how to incorporate technology tools and been shielded from the high-tech slowdown. resources into their curricula. By the end of 2002, Learning from the ’90s, companies today have we had exceeded that goal by 350,000 teachers. a better understanding of what technology to In addition, by the end of 2002, we had opened pursue and how to spend and invest their 62 Intel® Computer Clubhouses in 13 U.S. states money. Ultimately, this supports Intel’s goal to Craig R. Barrett and Washington, D.C., and in 10 other countries. deliver innovative products in high volume at My statements in last year’s report remain true Joining Intel in 1974, lower prices than proprietary efforts make pos- Craig was today and for the future. Corporate responsibility sible. In the short term, however, the entire elected to Intel’s isn’t a program to complete; it is a discipline we industry feels the effects of this conservative Board of Directors apply to our jobs. We are proud of what we have in 1992 and named approach to technology and investment. accomplished, and we are prepared to do more. chief operating Economic conditions aside, 2002 was a year officer in 1993. We remain focused on accountability and trans- of excellent results and challenges alike: He became Intel’s parency in our environmental, health and safety • Intel remained at world-class levels of health fourth president (EHS) reporting—and on our long-term commit- in May 1997, and safety performance. At the same time, and chief executive ment to being a good neighbor in our communities we are addressing a challenge to reverse an officer in 1998. and a great place to work for our employees. uptick we have seen in the number and sev- The skill and dedication of our employees have erity of employee injuries in the workplace. brought us through two tough years. Their continued commit- •We met all of our environmental targets, including our first ment to Intel, our mission and our values will make us even global waste recycling goals, and achieved worldwide certifi- more successful in the years ahead. I am proud to work with cation to ISO 14001 for all of our manufacturing operations. each and every one of them. Craig R. Barrett Chief Executive Officer Intel 2002 Global Citizenship Report 3 Accountability in Action Introduction & Strategy From responsibility, greater responsibility Corporate responsibility has no endpoint. Rather, we see it as an ongoing cycle of integration, translation and alignment. Here as elsewhere, our values inform our ideas and our conduct. Quality, discipline, risk-taking, a focus on customers and results, and a commitment to being a great place to work shape our framework for action and our roadmap for gauging performance. To improve our performance over time, we must identify emerging issues and trends, and translate that knowledge into strategies for our business groups. Our stakeholders play an invaluable role in this process. Engaging with customers, suppliers, shareholders, communities, legislators and employees provides the information and insight we need. Moving forward, we will continue to look for new ways to improve disclosure and communicate the information our stakeholders care about. Report profile: This year’s report is based on the Global Reporting Initiative (GRI) 2002 Sustainability Reporting Guidelines. The guide- Accountability lines have served as an outline for our reporting since they were drafted in Action in 1999. We will continue to base our report on them in the future. Global Citizenship This report presents financial data in U.S. dollars. Our EHS data Report 2002 includes widely accepted parameters and units. We discuss many of the robust management systems we have used to monitor and collect the information for this report in detail in each section. Intel is committed to continuous improvement in our performance In June 2003, we will post and to sharing the knowledge that we gain with our employees, our Corporate Business Principles on our Corporate customers, suppliers, shareholders, the communities in which we Governance and Social live and work, the scientific community, government and industry. Responsibility web site. Look for them at A GRI content table is provided on the inside back cover of this www.intel.com/go/responsibility report as a cross-reference to the report content. Intel 2002 Global Citizenship Report 4 Accountability in Action Organizational Profile Driven to innovate We believe in innovation. We live by it. We’re driven by it. And we have been since our beginning. Ireland Washington Colorado Oregon Israel China California Massachusetts New Mexico Arizona Philippines Malaysia Costa Rica Intel manufacturing, assembly and test sites Intel operates major sites in seven countries on four continents. www.intel.com/pressroom/kits/manufacturing/manufacturing_at_a_glance.pdf Innovation is our heritage. Today, Intel supplies Intel organization at a glance the computing and communications industries with component-level building blocks integral to Year founded 1968 computers, servers, and networking and commu- Year Intel created the world’s 1971 nications products. Intel’s mission is to be the first microprocessor preeminent building block supplier to the world- Number of major manufacturing, 15 wide Internet economy. assembly and test sites Intel operates The business environment continues to be tough Number of countries in which Intel operates 7* major manufacturing, assembly and test sites for technology. Even so, we feel that our success- es in 2002 position us well for future growth. We Including sales offices, number of ~50 countries in which Intel operates are confident in our long-term plans to grow both Number of corporate-level 12 revenue and profitability through our leadership divisions Intel maintains in technology, products, manufacturing and the Number of major business groups for 3 power of the Intel brand. which Intel reports income results *United States, Costa Rica,
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