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Transport Strategy HOME AND COMMUNITY CARE Transport Strategy May 1998 PREPARED BY: TBA PLANNERS PTY LTD GRIMWOOD PTY LTD PLANNING INITIATIVES AND ANDREW O’BRIEN & ASSOCIATES For the Department Of Human Services and the Department of Infrastructure Disclaimer HOME AND COMMUNITY CARE TRANSPORT STRATEGY This report has been prepared by TBA Planners jointly for the Department of Human Services and the Department of Infrastructure. One of the objectives of this independent consultant study was to investigate how the required transport services are being delivered, and how this delivery could be made more effective and efficient. The report is not constrained by government policies or other planning or community goals, but provides an independent appraisal of how the delivery of community transport services may be improved. The views expressed in the report are the opinions of the consultants and do not necessarily reflect the views of either Department. The report has not been considered by Government and has no official status. Table of Contents ACKNOWLEDGMENTS........................................................................................................................I GLOSSARY OF ABBREVIATIONS..................................................................................................II A. EXECUTIVE SUMMARY.................................................................I B. RECOMMENDATIONS..................................................................1 C. REVIEW AND ANALYSIS OF EXISTING SYSTEM............................1 1. Study Background..........................................................................................................................1 1.1 Project Aim and Objectives.........................................................................................................1 1.2 Study Area....................................................................................................................................1 1.3 Study Approach...........................................................................................................................2 1.4 HACC Transport Funding Arrangements...................................................................................4 2. Existing Regional And Local Transport Systems.......................................................................7 2.1 A Framework For Considering Transport Requirements...........................................................7 2.2 Access to Community Transport.................................................................................................9 2.3 HACC Transport Services.........................................................................................................11 2.4 Taxis and Hire Cars...................................................................................................................19 2.5 Transport Subsidies and Schemes.............................................................................................20 2.6 Public Transport Network.........................................................................................................23 2.7 Case Studies In The Loddon Mallee Region............................................................................24 3. Relevant Studies and Programs..................................................................................................31 4. Loddon Mallee Region.................................................................................................................38 4.1 Demographic Profile..................................................................................................................38 4.2 Regional Settlement Pattern......................................................................................................43 5. Summary Of Issues.......................................................................................................................45 D. TRANSPORT MODELS...............................................................51 6. Framework For Development Of Transport Models...............................................................51 6.1 User Priorities............................................................................................................................51 6.2 Markets For Local Transport.....................................................................................................51 6.3 Planning and Co-ordination at Local Level..............................................................................53 6.4 Innovative Features For Models................................................................................................56 6.5 Transport Models for Loddon Mallee Region..........................................................................60 6.6 Estimated Cost of Different Service Options/Models..............................................................65 6.7 Application of Models...............................................................................................................66 APPENDICES A:...............................................................................................................DEMOGRAPHIC TABLES B:...............................................................TRANSPORT ISSUES & OPPORTUNITIES BY L.G.A. C:...............................................................................................................................BIBLIOGRAPHY D:..........................................................................PEOPLE & ORGANISATIONS CONTACT LIST HACC Transport Strategy for Loddon-Mallee Region ACKNOWLEDGMENTS TBA Planners in association with Grimwood Pty Ltd, Planning Initiatives, Andrew O’Brien and Associates wish to thank the Steering Committee for their valuable input and contributions in the bringing together of the final report HACC Transport Strategy for Loddon Mallee Region. Steering Committee Members • Mike Butcher Department of Human Services - Loddon Mallee Region • Dellice Coultas Department of Human Services - Loddon Mallee Region • Jeff Page Department of Infrastructure – Melbourne • Paul Vl_ek Central Goldfields Shire – Maryborough • Christine Scott HACC Advocacy Project – Bendigo • John Foley Victorian Taxi Association – Bendigo • Gerard José/ Joy Campaspe Shire – Echuca O’Donnell • Joan Doolan HACC Consumer - Dingee Consultant Project Team Trevor Budge David Robb Chris Fyffe Jeff McCubbery Jenny Hogan Andrew O’Brien Prepared by TBA Planners Pty Ltd I HACC Transport Strategy for Loddon-Mallee Region GLOSSARY OF ABBREVIATIONS ADASS Adult Day Activity Support Services ABS Australian Bureau of Statistics ATSIC Aboriginal & Torres Strait Islander Commission BHCG Bendigo Health Care Group CHC Community Health Centre CRU Community Residential Unit CSO Community Services Officer CTO Community Transport Organisation DAN Disability Action Network (Loddon Mallee) DHS Department of Human Services DOI Department of Infrastructure DVA Department of Veteran Affairs HACC Home and Community Care H &CS Health and Community Services LGA Local Government Area LCOARN Loddon Campaspe Older Adults Recreation Network MPTP Multi Purpose Taxi Program NESB Non English Speaking Background PTC Public Transport Corporation SLA Statistical Local Area VPTAS Victorian Patient Transport Assistance Scheme VTD Victorian Taxi Directorate Prepared by TBA Planners Pty Ltd II HACC Transport Strategy for Loddon-Mallee Region A. Executive Summary General 1. Access to transport has been identified as a high priority in the Loddon Mallee Region in consultations undertaken for this Strategy and consultations undertaken as part of the Loddon Mallee Regional Aged Care Plan (1996). 2. Access to transport is a fundamental aspect of a sense of personal well being and independence. The HACC target group in the Loddon Mallee Region is often transport disadvantaged. Transport options may be either not available, unsuitable, not within the financial means of the HACC target group, or targeted to other priority groups as in the case of ambulances and Red Cross. Rural communities in the north of the Loddon Mallee Region are particularly disadvantaged. 3. For the purpose of this report community transport definition is about responding to the transport disadvantaged HACC target groups needs at local levels within local communities. These services need to be equitable, flexible and specialised transport services. 4. Community transport should be viewed as complementary to ‘mainstream public transport’ by catering for needs not met by public transport and providing links to public transport. The forms of community transport applicable to HACC programs include sharing of community vehicles, dedicated vehicles for specific organisations, contracting buses or taxis for specific services, and volunteer driver and support schemes. 5. HACC transport trips in the Loddon Mallee Region are predominantly for medical appointments (especially specialists) or for social and leisure activities. It can be argued that targeting transport services such as ambulances and Red Cross to other priority groups has resulted in increased use of HACC funded transport for medical appointments, which in turn is limiting the potential of the Social Support program. Policy 6. There is no central co-ordination at State level or peak transport body for community transport. The Community Transport Organisation in New South Wales warrants further investigation. It is responsible for the distribution of HACC transport resources, has good links with government
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