Boscombe West 2015 Report FINAL
Total Page:16
File Type:pdf, Size:1020Kb
Bournemouth Opinion Survey 2015 Boscombe West Results Produced by the Corporate Consultation and Research Team January 2016 Contents 1 Introduction ........................................................................................................... 1 1.1 Methodology ....................................................................................................... 1 1.2 Results................................................................................................................ 1 2 Overall satisfaction ............................................................................................... 2 3 Residents’ priorities .............................................................................................. 3 4 Satisfaction with Bournemouth Council and Dorset Police ............................... 7 5 Service satisfaction and usage ............................................................................ 8 5.1 Keeping public land clear of litter and refuse ..................................................... 10 5.2 Refuse collection .............................................................................................. 11 5.3 Doorstep recycling ............................................................................................ 12 5.4 Local transport information ................................................................................ 13 5.5 Local bus services ............................................................................................ 14 5.6 Sport & leisure facilities ..................................................................................... 15 5.7 Libraries ............................................................................................................ 16 5.8 Museums & galleries ......................................................................................... 17 5.9 Theatres & concert halls ................................................................................... 18 5.10 Parks & open spaces ........................................................................................ 19 5.11 Seafront ............................................................................................................ 20 6 Your community .................................................................................................. 21 6.1 People from different ethnic backgrounds get on well together ......................... 22 6.2 Unpaid help ...................................................................................................... 23 7 Community safety ............................................................................................... 24 7.1 Feeling safe after dark ...................................................................................... 24 7.2 Feeling safe during the day ............................................................................... 25 8 Anti-social behaviour .......................................................................................... 26 8.1 Overall perceptions of anti-social behaviour ...................................................... 26 8.2 Noisy neighbours and loud parties .................................................................... 28 8.3 Rubbish or litter lying around ............................................................................ 28 8.4 Vandalism, graffiti and other deliberate damage ............................................... 29 8.5 People using or dealing drugs ........................................................................... 29 8.6 People being drunk or rowdy in public places ................................................... 30 8.7 Groups hanging around the streets ................................................................... 30 8.8 Untidy gardens and other private land .............................................................. 31 9 Communication ................................................................................................... 32 9.1 Boscombe Regeneration Partnership ............................................................... 33 9.2 Council news and information ........................................................................... 34 10 Health and wellbeing ........................................................................................... 35 10.1 Social contact ................................................................................................... 36 10.2 Satisfaction with life .......................................................................................... 37 11 Conclusion ........................................................................................................... 38 Appendix 1: Respondent profile ..................................................................................... 39 Appendix 2: Table of figures ........................................................................................... 40 1 Introduction Bournemouth Borough Council conducted the Bournemouth Opinion Survey in September and October 2015. The results for the ward of Boscombe West are reported in this document. As part of the Backing Boscombe campaign under the Boscombe Regeneration Partnership the survey results allow the regeneration team to monitor Boscombe West resident’s perceptions about the area that they live in. The Boscombe Regeneration Team have carried out residents’ surveys since the 2008 Place Survey to ensure that the Partnership is focussing on the issues that matter most to the residents, to establish baseline figures to set targets against and to monitor changes in residents’ perceptions over time. 1.1 Methodology The Bournemouth Opinion Survey (BOS) 2015 was a paper survey and an option for online completion was offered. The survey was issued on Wednesday 2nd September with a reminder on Monday 5th October and closed on Monday 9th November. A total of 8,345 surveys were issued to a randomly selected sample of households in the borough of Bournemouth. In addition to this a further 3,210 surveys were sent to a sample of residents living in Boscombe West and West Howe. In total, 2000 surveys were sent to residents in Boscombe West. 1.2 Results In total 467 responses were received from residents in Boscombe West which equates to a response rate of 23% from that ward. The number of responses is sufficient that we can have a reasonable level of confidence in the results. On an observed statistic of 50%, the 95% confidence interval is +/-4.4%. This means that we can be reasonably confident that if we surveyed the whole population of Boscombe West the result would fall between 45.6% and 54.4%. Results have been weighted by gender, age group, disability and ethnicity. In addition, the results were weighted by ward so that the boosted samples in Boscombe West and West Howe did not unduly bias the overall results. In order to remain consistent with the results reported separately for the Borough as a whole, this weighting has been retained for this report. The ward weighting does not impact on the percentage results for Boscombe West, but where the base number of respondents is shown it will appear much smaller than the actual number of responses received. Appendix 1 shows the weighted and unweighted respondent counts for each of the demographic groups. Figures in this report are presented as a percentage of people who answered the question i.e. excluding ‘don’t know’, ‘not applicable’ and ‘no reply’. The percentages in this report will not always add up to 100% this can be because of rounding or because respondents are allowed to select more than one response. 1 Corporate Consultation & Research 2 Overall satisfaction Residents were asked “Overall, how satisfied or dissatisfied are you with your local area as a place to live.” The local area is defined as the area within 15-20 minutes’ walk from where you live. Satisfaction with the local area has increased by 6%, from 55% in 2014 to 61% in 2015 and is now 16% higher than in 2012. The proportion of residents dissatisfied with the local area has decreased from one third (33%) in 2012 to less than one quarter (22%) in 2015. Figure 1: Overall satisfaction with local area (% respondents) Boscombe West 2012 45 23 33 Boscombe West 2013 57 14 29 Boscombe West 2014 55 19 26 Boscombe West 2015 61 17 22 Bournemouth 2015 82 8 9 0% 20% 40% 60% 80% 100% Satisfied Neutral Dissatisfied BASE: All respondents Respondents aged 45 and over are more likely to be satisfied with their local area as a place to live than younger respondents. Respondents with a disability are least satisfied with their local area as a place to live. Figure 2: Satisfaction with local area (% satisfied) *BME (16) 74 45-64 years (59) 68 65+ years (28) 66 No disability (178) 63 Female (93) 63 White British (155) 61 Total (229) 61 Male (122) 59 16-34 years (97) 57 White Other (45) 55 35-44 years (37) 52 Disability (32) 51 0 10 20 30 40 50 60 70 80 BASE: Varied as labelled *Very small base 2 Corporate Consultation & Research 3 Residents’ priorities Residents were asked which things are most important in making somewhere a good place to live. They were asked to identify up to five issues from a list of twenty-one as well as having the option to tick an ‘other’ box. The list of options changed slightly since the 2014 survey with the inclusion of Care Services. As this was one of the more popular choices it is likely to have had an impact on the scores for the other options so direct comparisons to 2014 are not possible. The table