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ACRP SYNTHESIS S10-02 COMMON USE FACILITIES AND EQUIPMENT AT AIRPORTS DELIVERABLE PREPARED BY: RICK BELLIOTTI BARICH, INC. CHANDLER, ARIZONA Transportation Research Board Synthesis Studies DRAFT-FOR INTERNAL USE ONLY Preface TRB to write Forward TRB to write ACRP SYNTHESIS S10-02 DELIVERABLE Page ii OCTOBER 2007 BARICH, INC. DRAFT-FOR INTERNAL USE ONLY TABLE OF CONTENTS SUMMARY ................................................................................... SUM-1 CHAPTER 1 - INTRODUCTION ...................................................................... 6 Background .............................................................................................. 6 Purpose.................................................................................................... 6 Scope ...................................................................................................... 3 Data Collection.......................................................................................... 3 Document Organization .............................................................................. 4 CHAPTER 2 - THE COMMON USE CONTINUUM.................................................... 7 Exclusive Use Model ................................................................................. 10 Full Common Use Model............................................................................ 11 Common Use Technology.......................................................................... 12 State of Airports along the continuum......................................................... 18 CHAPTER 3 - ADVANTAGES/DISADVANTAGES OF COMMON USE ............................. 20 Advantages of Common Use...................................................................... 20 Airport Considerations for Common Use ...................................................... 25 CHAPTER 4 - AIRPORTS – IMPLEMENTING COMMON USE ..................................... 28 Technology ............................................................................................. 28 Physical plant.......................................................................................... 28 Competition Planning ............................................................................... 31 Fiscal ..................................................................................................... 31 Maintenance/Support ............................................................................... 33 CHAPTER 5 - AIRLINES – OPERATING IN COMMON USE...................................... 36 Additional Resources for Planning, Design, and Implementation ..................... 37 Airline Operations .................................................................................... 39 Common Use Hardware / Software............................................................. 39 Additional Costs ...................................................................................... 40 Branding ................................................................................................ 41 Local Support.......................................................................................... 42 ACRP SYNTHESIS S10-02 DELIVERABLE DRAFT-FOR INTERNAL USE ONLY ii OCTOBER 2007 BARICH, INC. CHAPTER 6 - REAL-WORLD EXPERIENCE...................................................... 43 Airlines................................................................................................... 43 Airports.................................................................................................. 49 CHAPTER 7 - AIRPORT CONSIDERATIONS FOR COMMON USE............................... 54 IMPLEMENTATIONS ................................................................................ 54 Political Backing ...................................................................................... 56 Business Model/Business Case................................................................... 56 Assessing Impact to Airport Operations....................................................... 58 Understanding Airline Operations ............................................................... 59 Airline Agreement Modifications ................................................................. 59 CHAPTER 8 - ANALYSIS OF DATA COLLECTION ............................................... 60 Survey ................................................................................................... 60 Literature ............................................................................................... 74 Industry sources and Experience................................................................ 74 CHAPTER 9 - SUMMARY OF FINDINGS ......................................................... 78 Conclusions ............................................................................................ 78 Recommendations for Future Research ....................................................... 80 GLOSSARY.......................................................................................... 85 REFERENCES ....................................................................................... 88 APPENDIX A – CUTE AND CUSS IMPLEMENTATIONS, WORLD-WIDE ...................A-1 APPENDIX B – CASE STUDIES ................................................................B-1 APPENDIX C – SURVEY INSTRUMENT ........................................................C-5 APPENDIX D – COMPILED SURVEY RESULTS ................................................D-5 APPENDIX E – FAA INITIATIVE SUMMARIES ................................................ E-5 ACRP SYNTHESIS S10-02 DELIVERABLE DRAFT-FOR INTERNAL USE ONLY iii OCTOBER 2007 BARICH, INC. LIST OF FIGURES FIGURE 1 - THE COMMON USE CONTINUUM ....................................................... 8 FIGURE 2 - MUFIDS ............................................................................. 13 FIGURE 3 - CUSS KIOSKS....................................................................... 17 FIGURE 4 - COMMON USE CHECK-IN DESK LAYOUT............................................ 21 FIGURE 5 - OFF-GATE PARKING.................................................................. 30 FIGURE 6 - AIRPORT ON-GATE ................................................................... 44 FIGURE 7 - JFK TERMINAL 4..................................................................... 57 FIGURE 8 - CUTE INHIBITORS RANKED BY AIRPORTS AND AIRLINES ........................ 61 FIGURE 9 - CUSS INHIBITORS RANKED BY AIRPORTS AND AIRLINES ........................ 62 FIGURE 10 - AIRLINES' REASONS TO CHOOSE TO OPERATE ON CUTE....................... 64 FIGURE 11 - AIRLINE SLA WITH COMMON USE PROVIDER.................................... 65 FIGURE 12 - CUTE EQUIPMENT PROVISIONS .................................................. 66 FIGURE 13 - AIRLINE CUTE CURRENTLY OPERATING ......................................... 67 FIGURE 14 - AIRLINE CUSS CURRENTLY OPERATING ......................................... 67 FIGURE 15 - COMMON USE SUPPORTING TECHNOLOGIES ..................................... 68 FIGURE 16 - PERCENT OF PASSENGERS USING INTERNET CHECK-IN ......................... 69 FIGURE 17 - CUTE AIRLINE APPLICATIONS, BY VENDOR...................................... 70 FIGURE 18 - CUSS AIRLINE APPLICATIONS, BY VENDOR ..................................... 70 FIGURE 19 - COSTING MODELS FOR COMMON USE ............................................ 71 FIGURE 20 - REASONS TO MOVE ALONG THE COMMON USE CONTINUUM .................... 73 LIST OF TABLES TABLE 1 - THE COMMON USE CONTINUUM ........................................................ 9 TABLE 2 - COMMON USE ENABLING SYSTEMS................................................... 22 ACRP SYNTHESIS S10-02 DELIVERABLE DRAFT-FOR INTERNAL USE ONLY iv OCTOBER 2007 BARICH, INC. ACKNOWLEDGMENTS Special thanks are extended to Dr. Robin Sobotta for her major contributions to the common use continuum table and chart. Additional thanks are extended to the Topic Panel, which consisted of Samuel Ingalls, Las Vegas McCarran Airport; Howard Kourik, San Diego Airport; Alain Maca, JFK Terminal 4; Tim McGraw, American Airlines; Gerry Alley, San Francisco Airport; Dr. Robin Sobotta, Embry- Riddle University; Gil Neumann, FAA; Gail Staba, TRB. Thanks are also extended to Frank Barich, Ted Melnik, Paul Reed, Justin Phy, Yvonne Esparza, and Theresa Belliotti for their editing and content updates. Thanks to Alexandra, Mykenzie, Courtney, Gabriella, and Lyndsee. Special thanks also to San Francisco Airport, Las Vegas Airport, and JFK Terminal 4 for providing images of their airports for inclusion in this paper. ACRP SYNTHESIS S10-02 DELIVERABLE DRAFT-FOR INTERNAL USE ONLY v OCTOBER 2007 BARICH, INC. SUMMARY Airport operators and airlines are trying to balance growth and costs. This balance has caused airlines to carefully consider how changes at airports affect the airlines’ overall expenses. It has also caused airport operators to find alternative ways to facilitate growth and competition, while keeping the overall charges to the airlines as low as possible. The entry of many new low cost carriers has also highlighted the need to keep the costs at airports down. One opportunity that airport operators around the world are realizing is to implement common use. Common use technology enables an airport operator to take space that has previously been exclusive to a single airline and make it available for use by multiple airlines and their passengers. Common use is a fundamental shift in the philosophy