Elimination Or Reduction of Baggage Recheck for Arriving International Passengers TRB
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Wayfinding at Airports
WAYFINDING AT AIRPORTS – a LAirA Project Report - LAirA is financially supported by the European Union’s Interreg Central Europe programme, which is a European cohesion policy programme that encourages cooperation beyond borders. LAirA is a 30-months project (2017-2019), with a total budget of €2.3 million. LAirA PROJECT 2019 © All images courtesy of Transporting Cities Ltd. Printed on recycled paper Print and layout: Airport Regions Conference airportregions.org info@ airportregions.org TABLE OF CONTENTS 5 INTRODUCTION 5 LAirA Project in a nutshell 5 Executive summary 7 PART 1: WHAT IS WAYFINDING AT AIRPORTS 7 1.1 Airport passenger types 7 1.2 The context of wayfinding at airports 10 1.3 Wayfinding access to public transport around the world 10 1.4 Wayfinding to deliver an exemplary journey through the airport 11 1.4.1 First step: Orientating the passenger 11 1.4.2 Promoting public transport and introducing the iconography 12 1.4.3 Making the association to the transport destination 13 1.4.4 Avoiding the moment of doubt when emerging into the public area 13 1.4.5 Using icons to lead the way through the terminal 15 1.4.6 Providing reassurance along the way 15 1.4.7 Identifying the transport destination 16 1.4.8 Draw a picture for complicated transport connections 17 PART 2: PRINCIPLES OF WAYFINDING 17 2.1 The ideal journey to public transport 17 2.2 Identifying the principles of wayfinding 20 PART 3: WAYFINDING IN LAIRA REGIONS OR FUNCTIONAL URBAN AREAS 20 3.1 LAirA partners and the principles of wayfinding 20 3.2 Partner questionnaire 20 3.3 Analysis of questionnaire responses 22 PART 4: CONCLUSION 22 4.1 Capitalising on transport investment 22 4.2 Wayfinding and access to airports 23 4.3 Conclusion and recommendation INTRODUCTION LAirA project in a nutshell Executive summary LAirA (Landside Airport Accessibility) addresses the This report considers the theme of wayfinding at specific and significant challenge of the multimodal, airports. -
\Qjjm .2 O 3J) JUN 0 2 2003 @2003 Massachusetts Institute of Technology
Reducing the Air Travel Hassle Factor Through Self-Service Check-in Process Improvements By Jared Keith Miller S.B. Chemical Engineering, Massachusetts Institute of Technology, 1998 Submitted to the Department of Civil and Environmental Engineering and the Sloan School of Management in Partial Fulfillment of the Requirements for the Degrees of Master of Science in Civil and Environmental Engineering and Master of Science in Management In Conjunction with the Leaders for Manufacturing Program at the MASSACHUSETTS INSfi iii OF Massachusetts Institute of Technology TECHNOLOGY May 2003 \QjJM .2 o 3J) JUN 0 2 2003 @2003 Massachusetts Institute of Technology. All rights reserved. LIBRARIES ... J , ,1 A / /M Signature of Author_ Departmeit of Civil and Environmental Engineering 7 MIT Sloan School of Management May 7, 2003 Certified by_ R. John Hansman, Thesis Advisor Department of Aeronautics and Astronautics Certified by_ Thomas Kochan, Thesis Advisor MIT Sloan School of Management Certified by Cynthia Barnliart, Thesis Reader Department of Civil and Environmental Engineering Accepted by Margaret Andfews, Executive irector of Master's Program /Sloan School of Management Accepted by Oral Buyukozturk, Chairman Departiental Committee on Graduate Studies Room 14-0551 77 Massachusetts Avenue Cambridge, MA 02139 Ph: 617.253.2800 MITLibraries Email: [email protected] Document Services http://Iibraries.mit.eduldocs DISCLAIMER OF QUALITY Due to the condition of the original material, there are unavoidable flaws in this reproduction. We have made every effort possible to provide you with the best copy available. If you are dissatisfied with this product and find it unusable, please contact Document Services as soon as possible. Thank you. -
Iaps2cern 2017 Geneva Survival Guide Things You Should Know
iaps2CERN 2017 Geneva survival guide Things you should know: • Book your flights as soon as possible! We suggest that you arrive in Geneva on April 27th between 12:00 and 15:00, or no later than 18:00 if you haven't booked the UN visit. After the visit of the History of Science Museum on April 30th (ending at about 12:00), participants will be welcome to leave. We suggest that you take into account that you might need to go back to the Hostel to collect your luggage (which might take one more hour). The optinal city tour will end at about 4 pm, but you are free to leave at any time. • Make sure that you have a VISA if you need it! Remember that we will be crossing the Swiss-French border at CERN. • The CERN campus offers eduroam access. Things you need to bring: • Passport or ID, and if you need it a visa (for France and Switzerland) • Enough money to buy food and other necessities during your stay. We suggest at least CHF 100 (Switzerland is not famous for its cheap shops). (1CHF is about 0.94 e ) • Rain jacket and/or umbrella • Photo camera Schedule 1 We will be leaving the hotel/ hostel at 7:50 am. Late comers will have to find the way to CERN by themselves according to the description on these pages. So plan your wake-up time accordingly to have a good breakfast which is available from 6:30 am on. A detailed program for April 28th and 29th which are spent at CERN can be seen in an additional file. -
AIRLINE REQUIREMENTS for DESIGN TENANT DEVELOPMENT GUIDELINES Copyright ©2015 by Denver International Airport
AIRLINE REQUIREMENTS FOR DESIGN TENANT DEVELOPMENT GUIDELINES Copyright ©2015 by Denver International Airport All rights reserved No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without the permission in writing from the publisher. Printed in the United States of America 2 Table of Contents The Jeppesen Terminal .................................................................................................................................................................................................................... 5 Terminal East and West Sides ...................................................................................................................................................................................................... 6 Levels of the Terminal ................................................................................................................................................................................................................. 6 Door Numbers ............................................................................................................................................................................................................................. 6 Hotel and Transit Center ................................................................................................................................................................................................................ -
Employee Travel Center in Atlanta
Delta’s Employee Travel Center in Atlanta Delta has several initiatives underway in Atlanta intended to improve customer service by adding choice, convenience, and efficiency. This includes physical changes to the Delta facilities at Atlanta’s Hartsfield- Jackson airport, designed to improve our customers’ experience, and include: • An Employee Travel Center (ETC) for Positive Space and non-rev travel which will result in more lobby space in the Atlanta airport for our customers’ use. • A redesigned portion of Delta’s international lobby area to better serve our customers. • Additional kiosks to facilitate a fast and efficient customer check-in. • Enhanced kiosks capabilities to include international check-in supporting international growth. • Additional check-in positions both inside and outside for fast and efficient check-in from wherever the customer chooses. • Additional baggage positions for added customer convenience • Programmable ‘over the counter’ signage to facilitate customer communications. This communication brief deals specifically with the Employee Travel Center in Atlanta. Details Employees will be required to use the ETC in Atlanta for all of their travel – both Positive Space and non- rev, and for all Buddy Pass travel in order to make the lobby area and lobby kiosks available to revenue passengers. The Employee Travel Center (ETC) will be located directly across from Baggage Carousel #1. The Employee Travel Center will equipped with four work stations for TravelNet access, four kiosks and a bag tag printer. This will allow NRSA travelers to list passengers, change reservations, activate stand-by and check baggage, all in one dedicated location. The center will be staffed with Delta agents for those who need further assistance. -
The Opening of Heathrow Terminal 5
House of Commons Transport Committee The opening of Heathrow Terminal 5 Twelfth Report of Session 2007–08 Report, together with formal minutes, oral and written evidence Ordered by The House of Commons to be printed 22 October 2008 HC 543 Published on 3 November 2008 by authority of the House of Commons London: The Stationery Office Limited £0.00 The Transport Committee The Transport Committee is appointed by the House of Commons to examine the expenditure, administration and policy of the Department for Transport and its associated public bodies. Current membership Mrs Louise Ellman MP (Labour/Co-operative, Liverpool Riverside) (Chairman) Mr David Clelland MP (Labour, Tyne Bridge) Clive Efford MP (Labour, Eltham) Mr Philip Hollobone MP (Conservative, Kettering) Mr John Leech MP (Liberal Democrat, Manchester, Withington) Mr Eric Martlew MP (Labour, Carlisle) Mr Mark Pritchard MP (Conservative, The Wrekin) David Simpson MP (Democratic Unionist, Upper Bann) Mr Graham Stringer MP (Labour, Manchester Blackley) Mr David Wilshire MP (Conservative, Spelthorne) The following were also members of the Committee during the period covered by this report: Mrs Gwyneth Dunwoody MP (Labour, Crewe and Nantwich) Mr Lee Scott (Conservative, Ilford North) Powers The Committee is one of the departmental select committees, the powers of which are set out in House of Commons Standing Orders, principally in SO No 152. These are available on the Internet via www.parliament.uk. Publications The Reports and evidence of the Committee are published by The Stationery Office by Order of the House. All publications of the Committee (including press notices) are on the Internet at www.parliament.uk/transcom. -
MCO International Arrivals Brochure
MCO International Arrival Wayfinding Map N SIDE Gates 1-29 Level 1 Gates 100-129 Ground Transportation & Baggage Claim (8A) Level 2 Baggage Claim Gates 10-19 Gates Ticketing Locations 20-29 Gates 100-111 A-1 A-2 Level 3 A-3 A-4 2 1 Gates Gates 1-9 112-129 Hyatt Regency - Lvl.4 Regency Hyatt Security Checkpoint To Gates 70-129 Gates To Food Court To Gates 1-59 Gates To Security Checkpoint Gates 70-79 Gates 50-59 To Parking “C” Gates 3 90-99 4 B-1 B-2 Level 3 B-3 B-4 Gates Gates 30-39 Ticketing Locations Gates 80-89 40-49 Gates 70-99 Level 2 Gates 30-59 Baggage Claim Level 1 Ground Transportation & Baggage Claim (28B) SIDE C Check-in and baggage claim locations subject to change. Please check signage on arrival. *Map not to scale Find it ALL in One Place Download the Orlando MCO App Welcome to Orlando Available for International Airport (MCO) OrlandoAirports.net /flymco @MCO @flymco International Flight Arrival Guide 05/19 After clearing customs and Upon arrival on Level 3 of Welcome to Take the escalator or stairs immigration, claim your baggage the main terminal, look for Orlando International up one level and board the from the baggage carousel then 3 5 the large illuminated letters proceed to the exit. Automated People Mover 7 indicating the A and B sides Airport (MCO) (APM) to the of the terminal. main terminal. Upon exiting the aircraft you will 1 be required to clear U.S. -
Reno – Stead Airport
Reno-Tahoe Airport Authority FY 2017-18 ANNUAL BUDGET Table of Contents SECTION 1 – Introduction and Summary Airport System Overview. ......................................................................................... 1-2 National and Regional Economic Outlook. ............................................................. 2-13 Air Service Market Update. ................................................................................... 13-17 Air Cargo Update. .................................................................................................. 17-19 Operating Environment. ........................................................................................ 19-29 Budget Process. ..................................................................................................... 29-30 Revenue Bond Resolution .......................................................................................... 30 Planning for the Future .......................................................................................... 30-32 Budget Document Structure ....................................................................................... 32 Conclusion ............................................................................................................. 32-33 Acknowledgments ...................................................................................................... 33 Distinguished Budget Presentation Award ................................................................. 34 SECTION 2 – Executive Summary -
Appendix G Baggage Handling System Study
Appendix G Baggage Handling System Study BAGGAGE HANDLING SYSTEM STUDY G TABLE OF CONTENTS EXHIBITS TABLES G.1 Inventory.................................................................................... 1 Exhibit G.1-1 | Baggage Screening Process ............................................. 2 Table G.1-1 | Overview of Terminals and Boarding Areas ..................... 2 Exhibit G.1-2 | CTX Explosives Detection System ................................... 3 Table G.1-2 | Terminal 1 Baggage Handling Systems Inventory .......... 5 G.2 Facility Requirements and Design Basis ............................. 14 Exhibit G.1-3 | SFO Overall Existing Baggage Handling System Table G.1-3 | Terminal 2 Baggage Handling Systems Inventory .......... 7 Locations ............................................................................. 4 G.3 Alternative Analysis ............................................................... 27 Table G.1-4 | Terminal 3 Baggage Handling Systems Inventory .......... 9 Exhibit G.1-4 | Terminal 1 Baggage Handling System ........................... 5 G.3.1 Project Drivers .............................................................................. 27 Table G.1-5 | International Terminal Building Boarding Areas Exhibit G.1-5 | Terminal 2 Baggage Handling System ........................... 7 A and G – Existing Baggage Handling System G.3.2 Common Themes Among Alternatives .................................... 30 Operational Capacities ...................................................... 14 Exhibit G.1-6 | Terminal 3 Baggage -
WASHINGTON AVIATION SUMMARY March 2009 EDITION
WASHINGTON AVIATION SUMMARY March 2009 EDITION CONTENTS I. REGULATORY NEWS................................................................................................ 1 II. AIRPORTS.................................................................................................................. 5 III. SECURITY AND DATA PRIVACY ……………………… ……………………….……...7 IV. E-COMMERCE AND TECHNOLOGY......................................................................... 9 V. ENERGY AND ENVIRONMENT............................................................................... 10 VI. U.S. CONGRESS...................................................................................................... 13 VII. BILATERAL AND STATE DEPARTMENT NEWS .................................................... 15 VIII. EUROPE/AFRICA..................................................................................................... 16 IX. ASIA/PACIFIC/MIDDLE EAST .................................................................................18 X. AMERICAS ............................................................................................................... 19 For further information, including documents referenced, contact: Joanne W. Young Kirstein & Young PLLC 1750 K Street NW Suite 200 Washington, D.C. 20006 Telephone: (202) 331-3348 Fax: (202) 331-3933 Email: [email protected] http://www.yklaw.com The Kirstein & Young law firm specializes in representing U.S. and foreign airlines, airports, leasing companies, financial institutions and aviation-related -
IATA Catalog of Standards, Manuals and Guidelines
Version 2.0 – December 2018 IATA Catalog of Standards, Manuals and Guidelines Cargo, Safety And Operations, Passenger, Finance And Statistics IATA offers the air transport industry a comprehensive suite of products on a multitude of topics. Ranging from regulations and standards to guidance material, these publications are designed to promote safety and optimize efficient operations. IATA Catalog of Standards, Manuals and Guidelines 1 Contents Cargo Passenger Cargo Agency Conference Resolution Manual (CACRM) 2 A4A/IATA Reservations Interline Message Cargo Claims and Loss Prevention Handbook (CCHB) 2 Procedures (AIRIMP) 10 CargoLink 2 Airline Coding Directory (ACD) 10 Cargo Services Conference Resolution Manual (CSCRM) 2 City Code Directory (CCD) 10 Cargo Tariff Coordinating Conferences Mileage Manual (MPM) 10 Resolutions Manual 2 Multilateral Interline Traffic Agreements (MITA) Cargo-XML Toolkit 2 and Bilateral Interline E-Ticketing Agreements (BIETA) 10 Dangerous Goods Regulations (DGR) 3 Passenger Fare Construction Toolkit (PFCT) 10 Infectious Substances Shipping Guidelines (ISSG) 3 Passenger Services Conference Resolutions Manual (PSCRM) 11 IATA Cargo Handling Manual 3 Passenger Tariff Coordinating Lithium Battery Shipping Guidelines (LBSG) 3 Conference Composite and Worldwide Live Animals Regulations (LAR) 4 Resolution Manual - The Composite Manual 11 Perishable Cargo Regulations (PCR) 4 Reservations Handbook (RHB) 11 Temperature Control Regulations (TCR) 4 Standard Schedules Information Manual (SSIM) 11 The Air Cargo Tariff and Rules -
Emirates Azerbaijan Oberoi Group
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