IATA Catalog of Standards, Manuals and Guidelines
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Version 2.0 – December 2018 IATA Catalog of Standards, Manuals and Guidelines Cargo, Safety And Operations, Passenger, Finance And Statistics IATA offers the air transport industry a comprehensive suite of products on a multitude of topics. Ranging from regulations and standards to guidance material, these publications are designed to promote safety and optimize efficient operations. IATA Catalog of Standards, Manuals and Guidelines 1 Contents Cargo Passenger Cargo Agency Conference Resolution Manual (CACRM) 2 A4A/IATA Reservations Interline Message Cargo Claims and Loss Prevention Handbook (CCHB) 2 Procedures (AIRIMP) 10 CargoLink 2 Airline Coding Directory (ACD) 10 Cargo Services Conference Resolution Manual (CSCRM) 2 City Code Directory (CCD) 10 Cargo Tariff Coordinating Conferences Mileage Manual (MPM) 10 Resolutions Manual 2 Multilateral Interline Traffic Agreements (MITA) Cargo-XML Toolkit 2 and Bilateral Interline E-Ticketing Agreements (BIETA) 10 Dangerous Goods Regulations (DGR) 3 Passenger Fare Construction Toolkit (PFCT) 10 Infectious Substances Shipping Guidelines (ISSG) 3 Passenger Services Conference Resolutions Manual (PSCRM) 11 IATA Cargo Handling Manual 3 Passenger Tariff Coordinating Lithium Battery Shipping Guidelines (LBSG) 3 Conference Composite and Worldwide Live Animals Regulations (LAR) 4 Resolution Manual - The Composite Manual 11 Perishable Cargo Regulations (PCR) 4 Reservations Handbook (RHB) 11 Temperature Control Regulations (TCR) 4 Standard Schedules Information Manual (SSIM) 11 The Air Cargo Tariff and Rules (TACT) 4 Ticketed Point Mileage Manual (TPM) 11 ULD Regulations (ULDR) 4 Ticketing Handbook (THB) 12 Timatic Mainframe 12 Safety, Security and Operations TimaticWeb2 and TimaticWeb2 Cobranded 12 Timatic AutoCheck 12 Airport Development Reference Manual (ADRM) 6 Timatic Mobile 12 Airport Handling Manual (AHM) 6 Baggage Identification Folders and Posters (BagID) 6 Finance, Charges and Statistics Baggage Reference Manual (BRM) 6 Emergency Response Best Practices Handbook 6 20-Year Passenger Forecast 14 IATA Ground Operations Manual (IGOM) 6 Airline Industry Freight Forecast 14 IATA Guide to Facilitation (IGF) 7 Aviation Charges Intelligence Center (ACIC) 14 IATA Load Control–XML Message Toolkit (LCXML) 7 Essential Documents on International Air Carrier Liability 14 IOSA Program Manual (IPM) 7 IATA Clearing Services Exchange Rates 14 IOSA Standards Manual (ISM) 7 IATA Consolidated Exchange Rates (ICER) 15 ISAGO Standards Manual (GOSM) 7 IATA List of Ticket and Airport Taxes and Fees (Tax List) 15 Lost and Found Property Items 8 IATA Rates of Exchange (IROE) 15 Marshalling Signals Posters 8 Integrated Risk Management Guidance Material 15 Quick Reference Guide on Marshalling Signals 8 International Aircraft Financing 15 Security Management System (SeMS) Manual 8 Monthly Statistics 16 Revenue Accounting Manual (RAM) 16 Revenue Accounting Tax Database (RATD) 16 Ticket Tax Box Service (TTBS) 16 World Air Transport Statistics (WATS) 16 IATA Catalog of Standards, Manuals and Guidelines 2 Cargo Cargo Agency Conference Resolution Cargo Services Conference Resolution Manual (CACRM) Manual (CSCRM) The relationship between member airlines and their registered The CSCRM covers broad cargo services issues and forms cargo agents is administered under a set of IATA resolutions. the basis for many other standards, including cargo handling, These government-approved rules establish the rights and documentation, procedures, rules and regulations, ULD obligations of the parties, as well as the procedures and control, ULD technical specifications, dangerous goods requirements for agents who wish to obtain and maintain regulations, live animals and perishables regulations, and industry accreditation, thus becoming part of the airlines, automation standards. global cargo distribution network. Audience: Airlines, Freight Forwarders Audience: Airlines, General Sales and Service Agencies, Language: English Agents, Freight Forwarders How to purchase: IATA Online Store or Customer Service Language: English More information: www.iata.org/cscrm How to purchase: IATA Online Store or Customer Service More information: www.iata.org/cacrm Cargo Tariff Coordinating Conferences Resolutions Manual (CTCCM) Cargo Claims and Loss Prevention Handbook (CCHB) The Cargo Tariff Coordinating Conferences Resolutions Manual provides a central reference to the texts of The CCHB provides information on the crucial legal aspects all current resolutions adopted by the Cargo Tariff of the carriage of cargo by air, with recent examples of cases Coordinating Conferences. The Manual also contains the decided by the courts. texts of government reservations that have been placed on resolutions. The CCHB incorporates input from airlines, legal experts, and freight forwarders, together with all relevant and applicable Audience: Airlines, Freight Forwarders conventions. Complete with practical information, this guide Language: English is the complete resource for all industry stakeholders who How to purchase: IATA Online Store or Customer Service are concerned with effective cargo claims handling and loss More information: www.iata.org/ctccrm prevention, and should assist cargo claims handlers on a daily basis. The CCHB includes a chapter on Principles of Loss Prevention. Cargo-XML Toolkit Audience: Airlines, Ground Handlers, Freight Forwarders This toolkit offers next-generation standards for electronic Language: English messaging in the air cargo industry. It uses XML standards How to purchase: IATA Online Store or Customer Service that bring uniformity, clarity, accuracy and economy to the More information: www.iata.org/cargo-claims electronic exchange of information in the air cargo industry. It is the go-to source for technical experts developing open CargoLink and flexible XML applications. Audience: Airlines, Freight Forwarders, Ground Handlers, IT A directory of cargo professionals for the global cargo Providers, Customs Authorities community. Language: English Audience: Cargo Professionals, Freight Forwarders, Airlines, How to purchase: Contact [email protected] Ground Handlers or anyone in the cargo supply chain More information: www.iata.org/cargoxml-toolkit Language: English How to purchase: IATA Online Store or Customer Service More information: www.iata.org/cargolink IATA Catalog of Standards, Manuals and Guidelines Dangerous Goods Regulations (DGR) IATA Cargo Handling Manual The IATA DGR is the industry-trusted source to help you The IATA Cargo Handling Manual (CHM) is a complete set prepare and document dangerous goods shipments for air of standards for everyone involved in cargo operations. It transport. Used by the world’s airlines for over 60 years, the helps airlines and cargo handlers to operate more effectively DGR is the most complete, up-to-date, and user-friendly together, in order to improve efficiency and safety in air cargo reference in the industry. operations. Audience: Airlines, Ground Handlers, Freight Forwarders, CHM collects in one place 90% of the information, which is Airports, Training Providers and Organizations, Regulators, common to individual carrier cargo handling manuals, Service Providers, Shippers and Manufacturers completing it and bringing it up to current IATA standards. The Language: English, Spanish, German, French, Russian, content for the CHM have been tailored specifically for the Chinese, Japanese cargo industry, based on an industry-wide survey. How to purchase: IATA Online Store or Customer Service Audience: Airlines, General Sales Agents, Airports, Freight More information: www.iata.org/dgr Forwarders and Shippers Language: English Infectious Substances Shipping Guidelines How to purchase: IATA Online Store or Customer Service (ISSG) More information: Full table of contents: www.iata.org/chm Everything you need to know about shipping infectious substances safely. Lithium Battery Shipping Guidelines (LBSG) Learn how to ship infectious substances by any mode of Lithium batteries are dangerous goods, and can pose a safety transport anywhere in the world. The ISSG is a convenient, risk if not prepared in compliance with transport regulations. easy-to-read manual with up-to-date information, including all The IATA LBSG has everything you need to safely and the changes to the ICAO Technical Instructions. efficiently prepare lithium battery shipments in compliance with international air transport regulations. Audience: Airlines, Ground Handlers, Freight Forwarders, Airports, Training Providers and Organizations, Regulators, Audience: Shippers, Manufacturers, Airlines and Ground Service Providers, Shippers and Manufacturers Handlers Language: English Language: English, Chinese How to purchase: IATA Online Store or Customer Service How to purchase: IATA Online Store or Customer Service More information: www.iata.org/issg More information: www.iata.org/lbsg IATA Catalog of Standards, Manuals and Guidelines 4 Live Animals Regulations (LAR) The Air Cargo Tariff and Rules (TACT) The global standard and essential guide for transporting TACT aims to simplify and speed up air cargo processes animals by air in a safe, humane and cost-effective manner. for all involved parties. For decades, TACT has been the ultimate reference guide for the air cargo industry. As such, The IATA LAR is a must for transporting animals humanely TACT provides quick access to the rules governing air cargo and in compliance with airline regulations and animal processes as well as global rates and charges information. welfare standards.