Practical perspectives Disaster 2009 management Forum on emergency Presented by

www.disasterforum.ca

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May 11-14, 2009 | Banff, Alberta |

Mitigate Prepare Respond Recover

TO TAKE ACTION! PLAN Bronze Sponsors Platinum Sponsors Thank you to all our sponsors: Contents

Platinum 03 Welcome 03 Who Should Attend 03 About Banff 04 Disaster Forum Agenda 08 Conference Session and Speakers 08 Pre-Conference Workshops Silver 09 Keynote Speakers 10 Concurrent Session A 12 Concurrent Session B 13 Concurrent Session C 14 Concurrent Session D 15 Demonstration EOC Exercise 15 The Conference After Hours 16 General Information 17 Conference Policies Bronze 18 Travel and Accommodations 19 Discover Banff 20 Conference at a Glance 21 Concurrent Sessions at a Glance 22 Map of Banff Centre 23 Delegate Registration Form 25 Session Selection Form 26 Guest Registration Form

Disaster Forum 2009 is presented by

Disaster Conferences Inc. 13127-156 Street Edmonton, AB T5V 1V2 Phone: (780) 483-4004 or 1-800-718-3762 Fax: (780) 444-6167 e-mail: [email protected] www.disasterforum.ca

2 Get Away to the Rockies!

This spring, management and emergency preparedness practitioners from

across Canada will gather in beautiful Banff, Alberta for the ninth-annual Disaster Disaster Forum. Join them for four days of professional development sessions and social activities – with a distinctively western Forum Canadian flavour.

Your conference organizers

have brought together a world- 2009 class group of speakers – ranging from experts in preventing and responding to emergencies and attacks on critical infrastructure, to seasoned professionals who have been involved in responding to some of the most significant disasters in recent history.

Who Should Attend The roster of speakers will share their insights with managers and emergency preparedness practitioners who are interested in honing their skills in Over the past eight years, conference emergency and disaster management and business continuity. Hosted at the delegates have represented a wide internationally recognized Banff Centre, Disaster Forum will also give you the range of sectors and disciplines. opportunity to expand your network of industry contacts. The common thread linking them has been their shared interest in The activity doesn’t end after the day’s professional development sessions are emergency management and/or over. The “Conference After Hours” offers a different social activity every business continuity. The following is night – from the welcome reception at the Town of Banff’s historic Fire Hall to only a partial listing of the sectors the final social event of the conference, Comedy Night – featuring Jeff Nease, that will be represented at this year’s event: one of North America’s leading stand-up comics!

• Resource extraction, resource Read on to discover everything the conference has in store for you. processing and resource manufacturing • All levels of government • First responders About Banff • Health care Spectacular mountain scenery. Four-season recreation. World-class accommodation • Telecommunications – and international flavours of culture and cuisine. All of this – and more – • Educational institutions make Banff, Alberta the ideal setting for a conference getaway. Find out more • Transportation about Banff by visiting www.discoverbanff.com or www.banfflakelouise.com • Financial institutions • All private and public sector industries • Insurance • Law enforcement • Business owners For more information, call Disaster Conferences Inc. at (780) 483-4004 (toll free at 1-800-718-3762), or visit www.disasterforum.ca

3 Disaster Forum Agenda

Please Note: all sessions will take place in the Max Bell Building at the Banff Centre. Specific rooms will be outlined in the event program, which you will receive on-site with your registration package.

Disaster Monday, May 11

9:30 am - 4:30 pm Workshop 2: Advanced Emergency Operations Centre – Bob Black and Banff Centre, Max Bell Building Joanne Sheardown, Office of Emergency Preparedness, City of Edmonton

Forum Workshop 3: Auditing Emergency Preparedness – Ed Wendlandt, CD, MSc Banff Centre, Max Bell Building Manager, Service Delivery, Emergency Response Management Consulting Ltd.

Workshop 4: Crisis Communications: Issues, Crisis & Risk – Banff Centre, Max Bell Building John Larsen, Principal, Corpen Group 2009 10:30 am - 10:50 am Coffee break (Pre-Conference workshop participants only) Banff Centre Max Bell Building Central Foyer

12:30 pm - 1:30 pm Lunch (Full Day Pre-Conference workshop participants only) Banff Centre, Dining Room

1:00 pm - 6:30 pm Registration Open Banff Centre, Professional Development Centre Lobby

1:30 pm - 4:30 pm Workshop 1: Hazardous Materials: CBRN – Mel Caprarie, Emergency Banff Centre, Max Bell Building Planning CBRN and Logistics, Vancouver Police Department, Vancouver, British Columbia

3:00 pm - 3:15 pm Coffee break (Pre-Conference workshop participants only) Banff Centre, Max Bell Building Central Foyer

4:30 pm - 7:30 pm Free Time

7:30 pm - 10:00 pm Welcome Reception at the Town of Banff Fire Hall – Town of Banff Fire Hall Sponsored by The City of Edmonton (Shuttle service provided from Banff Centre)

Please note:

Attendance at Disaster Forum earns credit towards your Certified Emergency Manager (CEM) designation through the International Association of Emergency Managers (IAEM). You will receive contact hour credits for your participation in Disaster Forum 2009. In addition, the Board of Canadian Registered Safety Professionals has awarded Disaster Forum Conference 1.0 CMPs. The CMP approval number is 09041. 4 Tuesday, May 12

7:30 am - 4:00 pm Registration Open Banff Centre, Max Bell Building Central Foyer

7:30 am - 9:00 am Breakfast – Sponsored by AIZAN Banff Centre, Main Dining Room Disaster The Honourable Ray Danyluk, Minister of Municipal Affairs and Housing, Province of Alberta

9:00 am - noon Keynote presentation – Sponsored by CAPP Banff Centre, Max Bell Building, Auditorium Crisis Communication Fundamentals: High Hazard, High Outrage Risk Communication – Dr. Peter Sandman Forum 10:30 am - 10:50 am Coffee Break – Sponsored by AEMA Banff Centre, Max Bell Building Central Foyer

Noon - 1:30 pm Lunch – Sponsored by EPCOR Banff Centre, Main Dining Room 2009 1:30 pm - 2:30 pm Concurrent Session A Banff Centre, Max Bell Building

The 9/11 Attack on the Pentagon: Unique Issues Facing a Local Response to a Major Terrorist Attack – Tom Panther, Retired Police Captain, Arlington County, Virginia

Recovery Perspectives: Learning from the Indonesia Earthquake and Tsunami Response – Jean Slick, Associate Professor, Royal Roads University, Master’s in Disaster & Emergency Management Program

Cyber Security Incidents: What’s Your Plan? – Susan Bedwell, Acting Director, Investigations and Response Information Security Branch, Province of British Columbia

Emergency Response Planning for the Petroleum Industry – Jessica Schlager, Assistant Team Leader, Energy Resources Conservation Board (ERCB), Province of Alberta

2:30 pm - 3:00 pm Coffee Break – Sponsored by AEMA Banff Centre, Max Bell Building Central Foyer

3:00 pm - 4:00 pm Concurrent Session B Banff Centre, Max Bell Building

Public Alerting: Leveraging Digital Technology & Public Demand – Doug Allport, Executive Director, Canadian Association for Public Alerting and Notification (CAPAN)

Multi Agency Response to Railroad Incidents: Keys to Success – Danny Simpson, Assistant Vice President, Safety and Environment, Network Operations, CN

Evacuation of Residents in North Saskatchewan: Shelter Planning & Conduct: Activation to Demobilization – Jeff Gill, Volunteer, Canadian Red Cross

The Richard’s Street Manhole Fire – Sheena Vivian, Manager, Corporate Emergency Programs, BC Hydro

4:00 pm - 5:00 pm Marketing Showcase – Product Demonstration: SAFER Systems Banff Centre, Max Bell Building, Auditorium (optional attendance)

5:00 pm - 6:30 pm Free Time

6:30 pm - midnight Saddle Up! Mountview Barbecue – Sponsored by CN Brewster’s Donut Tent (Shuttle service provided from Banff Centre)

5 Banff Centre, Max Bell Building Central Foyer Banff Centre, Main Dining Room Banff Centre, Max Bell Building Banff Centre, Max Bell Building Central Foyer Banff Centre, Max Bell Building Banff Centre, Main Dining Room Banff Centre Banff Centre, Max Bell Building, Auditorium Banff Centre, Main Dining Room John Hemstock, Shawn Grono, Emergency David Steele, President, SIGNAL Sponsored by ATCO Gas Mike Pintar, Fire Chief, Timmins, Ontario John Larsen, Principal, Corpen Group Bruno Cornejo, Consultant, ERMC Tony Martens, Director, Legislative and Community Services, Sponsored by AEMA Sponsored by AIZAN Sponsored by EPCOR Mountain View County, Alberta Senior Emergency Preparedness Advisor Management Officer, Office of Emergency Preparedness, Alberta Health Services (optional attendance) Free Time Finale Dinner and Comedy Night – Bill Chornyak, Deputy Director, KansasHomeland Division Security, of Division Emergency of Management, the Adjutant General’s Department Handling Media During Crisis – Triage Exercise: Push the System ‘til it breaks… – Critical Infrastructure Protection (CIP) – Lunch – Demonstration EOC Exercise Marketing Showcase: Product Demonstration – EMERGEO Principles of Exercise Design – CN Rail Quarantine in Foleyet – Mountain View County Regional Emergencya Response Major Plan Flood Reaction – to Coffee break – Concurrent Session D The Greensburg, Kansas F5 Tornado: Response and Lessons Learned – Registration Open Breakfast – Rod Knecht, Deputy Commissioner NorthwestK Region Division, and RCMP Commanding Officer, Concurrent Session C The Kaixian County (China) Sour Gas Blowout of 2003 – OmniMedia Corp Wednesday, May 13 11:30 am - 1:00 pm 1:00 pm - 4:00 pm 4:00 pm - 5:00 pm 5:00 pm - 6:30 pm 6:30 pm – midnight 10:00 am - 10:30 am 10:30 am - 11:30 am 9:00 am - 10:00 am 8:00 am - 1:00 pm 7:30 am - 9:00 am

DisasterForum 2009 6 DisasterForum 2009 7 Banff Centre, Main Dining Room Banff Centre, Max Bell Building, Auditorium Banff Centre, Max Bell Building, Central Foyer Banff Centre, Max Bell Building, Auditorium Banff Centre, Main Dining Room Colonel Ian Hope, Canadian Forces Sponsored by EPCOR Sean G Kaufman, Senior Associate & Director of Training Sponsored by AEMA Sponsored by AIZAN Keynote Presentation: Practical Business SolutionsPreparedness for – Pandemic Keynote Presentation: Lessons From Command inPreparing a the Combat Disaster Environment: Response Leader – Lunch and Closing Remarks – Adjournment Breakfast – Coffee break – Programs, Centre for Public HealthPublic Preparedness Health, & Emory Research, University Rollins School of New This Year New this year! Emergency Response(ERMC) Management together Consultants with IEAM arevalued excited at to $400 introduce each 10 that bursaries Emergency recognize Management the course completion and of attendance theForum at Certified Conference. the Please Disaster contact ERMCinformation at on 780-483-9168 how for to more apply for your bursary. Thursday, May 14 1:30 pm Noon - 1:30 pm 10:30 am - Noon 10:00 am - 10:30 am 9:00 am - 10:00 am 7:30 am - 9:00 am Joanne Sheardown, Emergency Management Officer – Training and Education, Office of Emergency Preparedness, City of Edmonton Joanne Sheardown holds a Bachelor of Arts in Criminology and recently received the Monday, May 11, 9:30 am - 4:30 pm Workshop 3 Maximum number of participants: 40 designation of Certificated Emergency ManagerInternational from Association the of Emergency Managers.experience Her in Edmonton includes emergencyfor planning the Indy Motor Racematerials and and responding fire to incidents. hazardous Joanne has been a volunteerCross with for the eight Canadian years. Red Herthe operational organization experience includes with serving asthe acting Staffing director Bureau of in Kamloopsduring British the Columbia 2003 fire seasonassignment and in a Florida three as week aassisted staffing with specialist, hurricane where relief she afterand hurricanes Jeanne. Frances Currently, Joanne isInstructor a Trainer Disaster with Services the Canadian2003, Red she Cross. was In awarded May ain National promoting Citation and for teaching her Personal work Preparedness Disaster with the Canadian Red Cross. Auditing Emergency Preparedness Why do an audit of an existing EmergencyDevelopment Plan? and implementation of anmanagement emergency and business continuity program requires a significant investment inmoney. time, Once effort developed and there isrequirement a to continuous account for thechanges influence in; of potential hazards, theenvironment, operating or meeting changing regulatory requirements. Determining whether plans, procedures and capabilities are adequatethe to needs meet of the organizationapproach. requires An a audit formalized of yourPlan existing will Emergency help ensure thatfacilities, all and your business employees, activities aremeet prepared emergency to conditions. The scaleaudit of will your depend on thechanges type to and your degree business. of Active Response: How Bob Black served with the Canadian Army from 1970 to 2002. His postings included Germany, Cyprus, Bosnia and Canada, where he participated in emergency operations in Bob Black, Director, Office of Emergency Preparedness, City of Edmonton (neighbourhood evacuation), Monday, May 11, 9:30 am - 4:30 pm Workshop 2 Maximum number of participants: 40 • Planning the initial operation• period, Activating the EOC, • Declaring a State of• Local Emergency, Planning subsequent operational periods, • Planning a specific operational activity • The logistical challenges of a long-term activation, • Briefing senior staff, • Preparing and issuing a• press release, Planning demobilization and transition. Vancouver, Winnipeg, the Kananaskis Valley andWest on Coast the of BC. Duringcoordinated the military latter support part to of civilian hisoperations emergency career, in he BC and Westernretirement Canada. from Upon the his Canadian Forces,current he position assumed with his the City of Edmonton. Bob is a Certified EmergencyBusiness Manager Continuity and Planner. Associate He isSafety co-chair and of Security the Advisory Public CommitteeGeoconnections to program the and National a memberConference of Board the of Canada CouncilManagement. on He Emergency served previously asPresident the West Vice- of the InternationalEmergency Association Managers of Canada and wasmember the of Canadian the scientific committeeInternational for WaterSide the Security first Conference, Copenhagen, August 2008. Participants will receive a copyEdmonton’s of training the video City of to Operate an EOC using ICS. Advanced Emergency Operations Centre This full-day workshop will featurepresentations a based series on of the floodingSaskatchewan of River the that North hit EdmontonWorkshop in participants 2005. will participate invignettes a that series will of expose themoperations to of the an detailed Emergency Operations(EOC) Centre during an emergency. Thealso workshop explain will how an Incidentcan Command be System used to effectively operate an EOC. Topics covered include: Claude Caprarie-Melville, Emergency Planner Officer, Vancouver Police Department Claude “Mel” Caprarie-Melville is the Emergency Planner Officer for Chemical, Biological, Radiological/Nuclear Explosive (CBRNE) incidents for the delivery means, methods of delivery, the potentialof results an indoor release, Delivery means and the long-term hazards, potential shortcomings. Maximum number of participants: 40 Sessions and Speakers Monday, May 11, 1:30 pm - 4:30 pm Workshop 1 • Biological Agents: Types of agents and • Radiological Dispersal Devices (Dirty Bombs): • First Responders: Necessary capabilities and • Chemical Agents: Types of chemicals and Vancouver Police Department. During his 36-year career withClaude the became Canadian an Forces, instructor atNuclear, the Biological, Canadian Chemical Forces (NBC) school.served He also as the Damage Controlalso Division a NBC member Officer of and thefirst National Gulf CBRNE War team. he During taught the and forces react members in how a to CBRN survive from environment. the Prior military, to he retirement wasCFB the Esquimalt Emergency in planner Victoria, for BC. He is currently working onimplementation the of development a and CBRNE awarenessVancouver program Police for Department the for theWinter 2010 Games Olympic and beyond. Hazardous Materials: CBRN Identification and response to theChemical, threat Biological, of Radiological/Nuclear Explosive Weapons. Since 2001, both governments andorganizations terrorist have identified that CBRNpresent weapons opportune ways to potentiallysociety. undermine The knowledge and potentialdestruction for is real and widespreadterrorist – groups in each fact, use thematerial Internet on to producing publish CBRN weaponsdeliver and them how on to key targets,financial including and major business areas. This session is designed forindividuals first in responders, fields and including security management, health and safety management,management, risk and emergency planning. The session will cover theconclude following with topics a and table-top exercisedemonstrates that practical applications of the theory:

DisasterForum 2009 8 DisasterForum 2009 9 Dr. Peter Sandman Peter Sandman is one ofpreeminent the risk-communication speakers and consultants in the United States. He has also worked extensively in Europe, Australia and other locations throughout the world. “The engine of risk response is motivated to act wisely. Tuesday, May 12, 9:00 am - Noon Keynote Speaker 1 • avoiding over-reassurance, • acknowledging uncertainty, • speculating responsibly, • validating fear, and • preventing denial. 1) People are upset, 2) People are right to be upset. The goals of crisis communication are: a) to help people bear their strongb) to feelings, help and them harness those feelings so they are This seminar will begin with an overall introduction to risk so communication that participants can examine crisis in communication an appropriate context. The presentation will move onkey to crisis-communication focus fundamentals, on especially several those that crisis managers oftentopics get to wrong. be The covered include: outrage,” he says. “Sometimes theoutrage problem – is people too are little apatheticoutrage and so I they help protect arouse themselves. more problem Other is times too the much outrageangry – or people frightened, are usually excessively becausehas of done things wrong. my I client helpAt find other ways times, to when calm the theabout outrage situation. a is serious justifiably risk, high thesustain job it, is and to act help on people it.” bear it, He has assisted corporate and government clients in dealing with a wide range of public that controversies threatened their – reputations from oil spills or labor/management battles to vaccine scares or finding locations for hazardous- waste These facilities. are situations where the “hazard” is low and the “outrage” is high. Dr. Sandman also works on thefor other example, side helping of activists risk arouse issues: concernserious about hazards, or persuading employees torules take seriously. safety In these situations, theadvocacy task in is a precaution high-hazard, low-outrage situation. Finally, in the event ofterrorist a attack crisis or situation—such an as epidemic—hazard a both and high. outrage This are means thatto the help goal people of bear communication their is emotions and actDr. appropriately. Sandman became a professorin at 1977, Rutgers founded University the university’s Environmental Crisis Communication Fundamentals: High Hazard, High Outrage Risk Communication From two a perspective, communication definecharacteristics disasters and other crisis situations: Sessions and Speakers John Larsen heads an independent strategic communications firm offering counsel in crisis and risk,associated and issues-management and media-relations skills. Before this, he held senior John Larsen, Principal, Corpen Group, Inc. Monday, May 11, 9:30 am - 4:30 pm Workshop 4 Maximum number of participants: 40 positions including manager of CommunicationsIssues and Management for the Cityassociate of vice-president Calgary, of and an internationaland public government affairs relations consultancy. John has a broad backgroundplanning in and crisis training. communications He hasfor served a as national spokesperson search-and-rescue coordinationcoordinated centre, communications during national disasters, worked on several national securitydrafted programs, government and crisis/risk has communications frameworks and corporate crisis communicationsJohn plans. developed and delivers crisis-communications training for the Department of National Defence. John regularly speaks about crisisindustry communications and at academic conferences, hasseveral taught colleges at and universities, andwidely has in published newspapers and professionalnumerous periodicals. accreditations His include United Nationsas status an International Permanent Observatorymajor Expert event on security. Crisis Communications: Issues, Crisis & Risk A comprehensive look at theissues, connections crisis between and risk. Thefrom presenter this will discussion move to examinecan how build organizations trust to dealperceptions with of events safety, that or threaten emergencies thatoccurred. have The session will exploreelements the needed core to build aplan crisis and communications how to auditorganization) that so plan that (and you your cancommunications. be The ready concepts, for which crisis willpresented be in the context ofwill several explore case techniques studies, for scanningprioritizing and issues, and will examinebuilding the effective process and of believable issues- communications programs. Ed Wendlandt joined ERMC in 2003 after a career thatresponsibility included for and delivery of emergency response for both the Canadian military and a Ed Wendlandt, CD, Msc, Manager, Service Delivery, Emergency Response Management Consulting Ltd. • Reason for conducting audits; • Audit procedures; • Developing the audit Checklist/Questionnaire; • Emergency Plan document review; • Conducting a site audit; • Interviewing techniques; • Audit report. major Canadian aerospace company. Ashas a worked consultant, with he clients acrossoil all and industries gas, – utilities, including chemical,government. transportation, and Ed is recognized as aindustry leader and in has the delivered emergency training response designing workshops exercises on for emergency responseemergency-management plans best and practices. He hasacross worked Canada as a developerdrill, and and facilitator full-scale of mock tabletop, exercisesindustrial for and numerous municipal clients. Otherinclude areas hazard/risk of assessment, expertise emergency planning, auditing, and incident command andoperations-centre emergency- training. A former major in theexperienced Canadian at Air planning, Force, auditing, he implementing is evaluating and emergency response actions for– the including military emergency response toand civilian air disasters shows. Ed isCollege a of graduate Canada of and the also Royaldegree holds Military in a Thermal Master Power of from Science the Cranfield UK. University in The Auditing Emergency Preparedness workshop includes the following topics: This training workshop is participatorydiscussions and and questions are encouraged.completing After the auditing workshop, participants will have gained the knowledgebe and able confidence to to develop anemergency auditing preparedness protocol and for understand the requirements for conducting a successfultheir audit own in operations. Each participant will be providedwhich a will workbook serve as aauditing guide protocol in and developing keys an to success. Tom Panther was a first responder to the 9/11 terrorist attack on the Pentagon andone was of the three command personnel chosen to serve as Thomas Panther, Captain (retired), Arlington County Police Department, Arlington, Virginia Tuesday, May 12, 1:30 pm - 2:30 pm Concurrent Session A the Incident Commander for thein subsequent Arlington. deployment In 2003, Tom was one ofexpand three Arlington individuals County’s chosen Office to of Emergency Management (OEM) from a one-person operation tomulti-disciplinary department a comprising police, fire, EMS and public health agencies. Hewith was developing also Arlington’s charged community disaster-education program, and was the lead forunder several the key county’s functions Emergency Operations Plan. In 2006, after 32 yearsDepartment, with Tom the Panther Arlington retired, County having Police rank reached of the Captain. Tom is a graduate ofAcademy both and the the Virginia FBI Forensic National Science as Academy. an He Adjunct has Instructor served inthe three National senior-level Emergency courses Response at andCenter Rescue at Training Texas A&M UniversityObserver/Controller and as in an disaster exercises throughout Texas. Tom also instructs in theEnforcement Federal Training Center’s Law First Responder’s Training Program. The 9/11 Attack onUnique the Issues Pentagon: Facing aResponse Local to a Major TerroristDelivered Attack by one of thehistoric first event, responders this to presentation this willan discuss urban how jurisdiction responded toterrorist the attack 9/11 on the Pentagon,America’s a military symbol might. of The discussiondescribe will the intertwining of themany roles of played the by responding partners,federal, including state and other local agencies. A government-funded “After Action Report” praised the response to theattributed Pentagon the attack successful and handling ofeffective the command scene and to control, relianceregional on partners for assistance, pastexercises, training and the pre-existing relationships among the major response partners. The 9-11 Commission also heraldedto the the response Pentagon attack asuse a of model Incident example Command of System, the effectiveness and of the relying on regionalfor partnerships response and mutual aid. The presentation will also discussthe outcomes response after was finished aslearned well from as the lessons incident. Ian Hope, Colonel, Canadian Forces, Director of Strategic Studies, US Army War College Colonel Hope led the soldiersthe of first Battalion Princess Patricia’s Canadian Light Infantry Battle Group (Task Force Orion) through combat in Kandahar from January to August 2006. and disaster situations, environments and how they comparefelt to by those leaders in disaster situations, extreme stress, stressful environments, for both combat and disaster response, and Thursday, May 14, 10:30 am - Noon Keynote Speaker 3 • The similarities between combat environments • The stressors on leadership in combat • The place and role of the leader in situations• of Managing fear and resilience, reinforcing • Dealing with subordinates and superiors in • Dealing with the media• in stress situations, Leadership development and leadership training • Post-combat stress and leader rehabilitation. Health Education Credentialing and is a past-trusteeProfessional for Development for the Society of Public Health Education. In 2006, he spokeCentre at of the Infectious International Diseases Business Summit for pandemic preparedness and was the plenary speakerthe for National Organization for Credentialing Agencies in emergency preparedness. He continues to provide behavioral-based preparedness consultation, risk communication, and emergency health education training for international, federal, state and local organizations. He was in immediate commandfirefights of and most became of intimately these familiarchallenges with of the high-pressured leadership situations; during such fighting his soldiersaction sustained and 19 76 killed-in- wounded-in-action. He has 28 years of servicein in leadership uniform, roles including with 17 infantry years battalions, includingWest the Nova Scotia Regiment, the First andBattalions Princess Second Patricia’s Canadian Light Infantry, the Canadian Airborne Regiment, and the British Parachute Regiment. His operational experiences include multiple tours in the Balkans, Africa, Afghanistan, andcompany as commander during a the Army’s emergency response to the Ice Storm in Quebec in 1998. As a qualified strategic planner, he has served twowith tours American Strategic Combatant Command headquarters in support of the global war onUnited terrorism – States Central at Command in Tampa Florida and at United States European Command in Stuttgart Germany. the Disaster Response Leader A Canadian Forces commander in in inenvironment Afghanistan the Hope 2006, Commander combat has the applied from learned lessons to his experiences the context of disaster-response leadership. In his presentation, he will discuss topics including: Lessons from Command inCombat a Environment: Preparing Sean Kaufman has several years Sean G Kaufman, MPH, CHES, CPH, Senior Associate and Director of Training Programs, Center for Public Health Preparedness and Research, Rollins School of Public Health, Emory University Thursday, May 14, 9:00 am - 10:00 am Keynote Speaker 2 Sessions and Speakers of experience in the fields ofbehavioral organizational management development, and modification, crisis andcommunication risk and emergency preparedness for public health and business organizations. He began his career with the SanHealth Diego Services as State Student an STD, HIV andHe pregnancy started counselor. with the Centers for DiseasePrevention Control (CDC) and in 1999 and continued tofield work of in HIV/AIDS the in underserved populations within the United States. In 2000, Sean began hiswaterborne work diseases, working with with individuals who became ill as a result of drinkingcontaminated water. or During swimming his in tenure at CDC, hewith assisted the response to the 9/11 terroristof attacks; led behavioural specialists a who worked team with New Jersey postal employees who were exposed to anthrax; and assisted businesses and employees who were affected by SARS and working at the Los Angeles Airport. International Currently, Sean directs the Emory University ScienceSafety and and Onsite BSL3 and BSL4behavioural-based High-Containment biosafety training programs. He serves on the Board of Commissioners at the National Center for for Pandemic Preparedness For far too long, pandemic preparednessfocused has on been outcomes as opposed todespite processes, the fact that the threatand of clearly a defined. pandemic While is the real businesshas community been provided with several possibleit outcomes, has not been given thesuccessfully processes reach they these need outcomes. to Building—and protecting—a resilient workforce is a strategy which is keyrisks to in minimizing the business event ofwill a attempt pandemic. to bridge This the presentation theory gap and between the strategic execution ofpreparedness pandemic activities for businesses. The presentation will begin by coveringdisease the assessment infectious strategies that arehigh-containment utilized (BSL3 in and BSL4) laboratories, which effectively minimize occupational exposures to some of the mostdiseases. dangerous The infectious assessment strategies canmodified be and implemented for useworkplace, in offering the workforce protection, increased business resiliency and decreased operational impact during a pandemic event. Practical Business Solutions Communication Research Program (ERCP), andas served its director until 1992.published During over that 80 time, articles ECRP andof books risk on communication. various In aspects 1995university Dr. and Sandman became left a the full-time consultant.

DisasterForum 2009 10 DisasterForum 2009 11 Jessica Schlager has been with the Energy Resources Conservation Board for eight years. She began her careertheir in Applications group where she audited licensees and coordinated public hearings. Jessica Schlager, Assistant Team Leader, ERCB Register online at www.disasterforum.ca From there she moved towhere the she Public is Safety now Branch theEmergency assistant Planning team and lead Assessment with Section. the Jessica heads up the EmergencyAssessment Response Program, Plan which (ERP) tests aeffectively licensee's implement ability its to ERP. She iswhich also is part creating of an a implementationwith team plan the for province’s compliance new Directiveaddition 71 to requirements. these In duties, Jessicaemergency attends response and exercises evaluates and isspecialist a providing technical knowledge and supportDirective regarding 71 requirements to otherpublic ERCB and staff, industry. the Emergency Response Planning for the Petroleum Industry Setting The Standards for Emergency Response Planning Directive 71 - Effective ApplicationAlberta’s of Regulatory Requirements Alberta’s Energy Resources Conservation Board (ERCB) regulates the safe, responsibleefficient and development of Alberta's energy resources. The board’s expertise is drawnemployees’ from many its years of fieldorganization experience. is The seen as aregulatory global requirements leader – of many ofhave their been initiatives adopted by other regulatory agencies. Directive 71 outlines the requirementsdeveloping for emergency response plans –the including identification of predetermined planningfrom zones a risk-based approach. Thisaddress session the will process of complyingdirective’s with requirements, the multiagency coordination, public consultation and ERCBH2S modeling.discussion The will also include thethe ERCB’s development plans of for a certificationprogram, training and the evolution ofprogram. the assessment Sessions and Speakers Susan Bedwell has 29 yearsincident of management Susan Bedwell CPP CISSP, Acting Director, Investigations and Response, Information Security Branch, Office of the Chief Information Officer, Province of British Columbia experience, during which she hasuse had a the number opportunity of to differentbackground response includes models. ten Her years asRCMP a and constable nineteen with years the withInformation the Security British branch Columbia as ainvestigator. security The specialist Information and Security Branchoverall provides strategic direction and policygovernment for information securing resources. The branchwith works core government and themanage broader the public risks sector to to theavailability confidentiality, of integrity government and information. Susan is the current leadresponse for management. the Province in incident The British Columbia government’s IM/IT infrastructure is comprised of more than 30,000 government desktops, 1,800 servers (Windows/Unix), 5,000+ routers, 750,000 users, and 100,000 active IP addresses. The government’s Internet Gateway provides a link between all of government, the broader public sector (schools, hospitals and pharmacies), and the public. IfGateway was the to be shut down, allwould of cease, these and linkages the estimated cost forof the loss business alone is conservatively estimated at $1 million per hour. The projected costvirus attack to on clean the up B.C. a government systems could be as high as $1 million per event. Whether an attack on IM/IT the government’s is asinfrastructure intentional, part of the wave of cyber crime today, or prevalent is the result of a natural the aredisaster, staggering. implications potentially To deal with this and challenge to reduce the to for security vulnerabilities opportunities information be the exploited, B.C. has government created the Cyber Security Incident Response Plan. In the event of agovernment's widespread electronic breach information of systems, the the Cyber Security Incident Response Planlaunched, is ensuring that IM/IT infrastructure services continue, and minimizing negative operational impact. The Information Security Branch providesstrategic overall direction and policy forgovernment securing information resources. The branch works with core government andpublic the sector broader to manage theconfidentiality, risks integrity to and the availability of government information. This presentation will provide andevelopmental overview process, of challenges, the lessons learned and future directions ofIncident the Response Cyber Program. Security Cyber Security Incidents: What’s Your Plan? Jean is moving from the Canadian Red Cross, as Director of Disaster Management for Western Canada, to a new Jean Slick, Associate Professor, Royal Road University, Masters in Disaster & Emergency Management Program position in March 2009 asRoads Associate University, Professor in at the Royal MastersEmergency in Management Disaster program. and She beganinvolvement her with disaster response followingEdmonton the Tornado , and hasexperience, extensive including response a 2 yearwhere posting she served in as Indonesia, theCanadian Country Red Representative Cross for the Indianearthquake-response Ocean programs. tsunami Working and in somemost of badly-affected the areas inteam Indonesia, of Jean more lead than a 120conditions people of to displaced improve persons, the living transitional and and to permanent provide housinghouseholds. to over 6,000 Jean is a disaster generalistwith and interests recovery in specialist, assessment,inter-agency policy coordination. and She planning, has and developeddelivered and disaster-management training programs, worked as a trainer withprotection Reach program Out, , and a developed refugee Red and Cross managed Immigration the Detention MonitoringJean’s Program. recent projects include thedevelopment facilitation of of a the new InternationalStrategy Disaster for Response the Canadian Red Cross. Recovery Perspectives: Learning from the Indonesia Earthquake and Tsunami Response The 2004 Indian Ocean earthquaketsunami and caused resulting significant loss oflivelihood life, and property, infrastructure in theforever region changing – the lives ofdisaster. those Media affected coverage by of the this eventan generated unprecedented outpouring of publicgovernment and contributions: a truly globalThe response. humanitarian needs were great,responding each organizations of had the their ownand mandate, the affected area waskilometres) vast – (spanning all 1,000 of whichprocess combined of to staging make a the coordinateddaunting response task. a This session will focus onneeds the and specific challenges recovery experienced afterIndonesian the disaster. The presenter will reflectthe on key lessons learned, andcontrast compare the and response to whatexperienced might in be a recovery operationfollowing in a Canada major or catastrophic event. Sheena joined BC Hydro inafter 2007 11 years in municipal emergency management with the City and Township of Langley, British Columbia. Sheena Vivian, Manager, Corporate Emergency Programs, BC Hydro She has extensive practical in and experience including logistics, emergency communications management serving as officer logistics at the 1998 Silver Creek Fire in Salmon Arm BC and as liaison during the communication 2004 Avian Outbreak. Influenza Sheena currently represents BC HydroInter-Agency on Emergency the Planning Provincial Committee andmember is and a past Chair forRegional the Emergency Metro, Planning Vancouver Committee.on She several serves emergency management committeesthe with Western Energy Institute andPool. the North A West member Power ofEmergency the Managers International since Association 1996, of Sheenaon has and served chaired several committeesScholarship, including International Development and Donations Management. Sheena has a Masters degreeDisaster in Management Risk, from Crisis the and University(UK) of and Leicester has instructed forCommunications the at Faculty Simon of Fraser University. The Richard’s Street Manhole Fire In July, 2008, a majorstreets fire of broke downtown out Vancouver. under Among the itsresults many was severe damage toinfrastructure BC resulting Hydro’s in a powerimpacted outage a which large area ofcity’s downtown utilities, Vancouver, including the a shutdownlarge of portions power of to Vancouver's downtown core. Presenter Sheena Vivian will discusschronology the of the event, itssubsequent many activation impacts, of and the the BCManagement Hydro System. Incident She will alsodecisions cover and the activities key that tookactivation place of after the system, theduring lessons the learned course of theused event to and make how changes they to were plans BC post-incident, Hydro’s and emergency how thethe incident development inspired of additional programs. In his role as amanagement disaster- volunteer, Jeff works as a responder, instructor, and senior member of the Disaster Response Team. He was responsible for the Jeff Gill, Disaster Management Volunteer, Canadian Red Cross management of three shelters duringcommunities the in evacuation Northern of Saskatchewan in July 2008. Apart from his volunteer workis with employed the with Red Emergency Cross, Response Jeff Consulting, Management where he specializes inemergency developing response management systems for government, non-government, and industry organizations. Prior to this, JeffDepartment served of with National the Defence aswhere an he infantry participated officer, in multipleinternational domestic operations. and Conduct: Activation to Demobilization In July 2008, over 2000communities people in from Northern aboriginal Saskatchewan were evacuated due to approaching forestshort fires. notice, the On Province wasand required staff to shelters set at up variousmunicipalities. locations in The multiple Canadian Redasked Cross to was assist. Using this event as a model, this session will discuss the key associated with considerations the complex process of setting up and operating shelters, focusing on areas of specific concern when having to set up shelters on short notice. Two additional critical andfunctions, communication between coordination agencies, willparticipating also be addressed in detail. This session is ideal formunicipalities representatives or of organizations associated with shelter planning and for industriesresponsible that for are coordinating shelter forin the the public event of an industry-related event. Evacuation of Residents inSaskatchewan: North Shelter Planning & Before coming to CN, DannyAssociation spent of 15 American years Railroads with in the on positions defining focused HAZMAT response standards,HAZMAT providing services to AAR memberimproving railroads, responder and capabilities throughout theCanada U.S., and Mexico. With theTechnology AAR’s Center, Transportation Danny has participated inwork extensive with the Department ofother Homeland federal Security agencies and in domesticand security training. preparations A former schoolteacher, fire fighter andbaseball professional player, Danny sits on severalleadership industry committees including the Transportation Research Board, National Fire Protection Association HAZMAT Committee and the AAR's Tank Car Committee. In his position with CN,provides Danny direct support to the railroad’s operations in the areas of safety, environment, operating practices, regulatory affairs and Doug drafted what has become known as the Canadian Profile (CAP-CP) for the Common Alerting Protocol (CAP) standard, Danny Simpson, Assistant Vice President, Safety and Environment, Canadian National Doug Allport, Executive Canadian Director, forAssociation Public Alerting and (CAPAN), Notification President, Allport Group Tuesday, May 12, 3:00 pm - 4:00 pm Concurrent Session B Sessions and Speakers dangerous goods. He joined CN in 2006. Prior to this, Danny heldDirector, the Dangerous position Goods, of overseeing System theemergency railroad’s preparedness and emergency response. leveraging the experience he gained as chair ofPartnership for the Public US Warning (PPW) standards committee, which sponsored the standardization of CAP. Prior to doing so, he had devisedwhich a he public licensed alerting to method a major telecommunications company, and represented a company whose system is used by many Canadian provinces to issuethrough public The alerts Weather Network. Multi-Agency Response to Railroad Incidents: Keys to Success emergency responseCoordinating today is an extremely complex process: the days of single- response are single-agency jurisdiction, over. The requirespost-9/11 environment that emergency- adoptresponse organizations an approach all-hazards to must incident Stakeholders management. be able to integrate their efforts quickly at all levels so thatsafe a and effective response can occur. Nowhere is this new approachthan more in in railroad evidence emergency response.will This address session the typical organizationala structure railroad, of the response doctrinethe of way railroads in and which railroadsother expect responding to agencies. integrate The with presenterdiscuss will the also concept of railroadthe system industry’s protection, emergency response methodology, incident command, and keys toemergency successful response. Public Alerting: Leveraging Digital Technology and Public Demand This session speaks to what isensure being that done the to entire spectrum of publicnotices, from alerts and those distributed by national agencies to those produced by even themunicipalities, smallest are of distributed as freely and efficiently as other information of general interestthe to public, such as stock prices and sports scores.

DisasterForum 2009 12 DisasterForum 2009 13 Co-presenting with Mike Demeules, Staff Sergeant, Ontario Provincial Police Before becoming chief of the Mike Pintar, Fire Chief/ Emergency Management Coordinator, City of Timmins, Ontario department, Mike was first alater volunteer a firefighter full-time and firefighter foryears. the He City was of promoted Timmins to forchief the 12 in position 2003 of and deputy assumed fire January, his 2005. current Mike position worked in asfor a a mechanical Timmins-area engineer gold minethe for mine ten included years. involvement His with rolemine areas at rescue, including surface emergency responseand and safety. health He has aand wide coaching, range working of with experience groups inminor as training sports diverse and as Hockey local CanadaCross to and the other Canadian community Red groups.joined Mike by Pintar co-presenter will Mike be Demeules,with Staff the Sergeant Ontario Provincial Police. CN Rail Quarantine in Foleyet On May 9, 2008 athe team Timmins that Fire included Department members and of emergency-response several agencies other (OPP, Cochrane District Ambulance Service, CN RailUnits) & were Health dispatched to dealoutbreak with of a an potential infectious diseasethat on was a stopped CN in train Foleyetpopulation – of a 350 town situated with approximatelywest 94 of km Timmins and 316 km north ofAboard Sudbury. the train was thewoman body and of several a passengers deceased whoexhibiting were symptoms of respiratory distress. Because of this, the incidentattention garnered – national the train waspotential seen outbreak as of the an source infectious of disease. a The presenter will review theduring events the that course transpired of thisvarious incident, challenges highlighting encountered the by responderswell as as the many positiveoutcomes. experiences The and lessons learned andapplication their to future situations willdiscussed. also be Sessions and Speakers Bruno Cornejo has over eight years of emergency preparedness and planning experience with ERMC. His experience in working with a wide range of clients gives him a broad perspective in Bruno Cornejo, Consultant, Emergency Response Management Consulting Ltd. addressing emergency response needs. He is experienced in the practical and effective delivery ofemergency services: plan audits, development, training and exercise development and delivery. He also delivers incident command and emergency operations centre training. His background in computing scienceservices adds he value provides, to as the hedeveloping is business able continuity to strategy assist and in an plans IT from perspective for customers.service His and background manufacturing in sector the augmentsunderstanding his of practical plan development,delivery service and exercise development. He is trained in ElectricalScience Engineering and and has Computer participated indevelopment ongoing in professional the Emergency ResponseJustice field Institute. at the BC Principles of Exercise Design Have you been tasked toexercise? conduct Is next this year’s going big toplanning be an your exercise? first time Doabout you how still the have last concerns exerciseis was designed run? to This build session theplanners, confidence whether of they exercise are fromindustry, a or government, non-industry background. This session will present practicalthe techniques tools and needed throughout thedesigning process an of exercise. Emphasis willsetting be exercise placed objectives, on establishing an exercise planning team, resource planning, exercise execution, and the after-action review process. Participants can expectinteractive a experience, fast which paced, will betterthem prepare to fulfill the role of an exercise planner. A chemical engineer, John began his career with emergency planning in the mid-1980s when he was asked to prepareCanada’s Gulf emergency response plans for their offshore Beaufort John Hemstock, P.Eng., M.B.A., Senior Emergency Preparedness Advisor ensa,MayWednesday, 13, 9:00 am - 10:00 am Conference Chaplain Concurrent Session C Sea operations. He was reassignedCanadian to drilling Gulf’s operations Western and preparedplans emergency until he left theconsulting company career. in 1989 Since to 1990, startof he his emergency has preparedness provided services a range togovernment industry, and resident groups, focusingappropriate primarily preparations on for sour gasoperations. or other industrial John was a founding partner ofConsultants Gecko Corporation, where Management he worked untilIn 2008. 2004 he was brought tooccasions by China on the two Chinese National separate PetroleumAlberta Company Petroleum - Centre to provide sourresponse gas training emergency for senior management andpersonnel operations in China following the fatalblowout sour in gas Kaixian well County of Southeast China. Mr. Andy Kwak currently servesincharge of as Emergency the Diaster Chaplain Services torole the for is City The that of Salvation of Abbotsford, Army Director/Pastor BC into for Fire the BC The Services city Andy Salvation of and was Army Abbotsford. is Chaplain Centre HisDepartment. for of main both Hope He the in has Edmonton Abbotsford. been Internationalmemory: involved Airport Prior Chechnya, in and to Africa, responding the moving New to St. York many Albert after of Fire 9/11, the andAs most in chaplain, traumatic New Andy events Orleans will in following be recent Hurricaneresponse, available Katrina. their to personal anyone experience who at wishesevents incidents, to affect and discuss them. wants concerns A to about separate gain emergency also meeting a available room better simply has understanding for been of a reserved how walk for or conversations aAndy with less-formal will Andy, chat. who also is be introducedbreakout at sessions the or start breaks. of To the [email protected] conference, him and confidentially you or can to look set for up him an at appointment, any email of him the at The Kaixian County (China)Gas Sour Blowout of 2003 In December, 2003, a sour gasKaixian well County blowout in in Southeast Chinauncontrolled flowed for 18 hours. The243 incident fatalities resulted among in the residentssurrounding of villages. the The session will begin with akey review characteristics. of These the will incident’s then be comparedthe to emergency response preparedness and response requirements found in Western Canada to show why a similar incident should notin be today’s current expected environment. Shawn has held various positions in the healthcare field over the span of his fifteen-year Shawn Grono R.N., BSc.N, MA.DEM(c), Emergency Management Officer - Operations, Office of Emergency Preparedness, Alberta Health Services career. In Canada, he hasYellowknife; worked his in international Edmonton experience and includes in positions in Bermuda, New Zealand,the South United America States. and Shawn has worked in managementDepartment positions of with National the Defense andWellness Alberta and Health provided and consulting serviceshealthcare to professionals a that team developed of abusiness conceptual model for a mobile medical service. The scope and dynamics ofEmergency his Management current Officer position with as AlbertaServices Health involves the development ofdesigns new and conceptual processes to furtherprofession advance of the emergency management. Handling Media During Crisis When the crisis hits, theyour media organization will will be need there to –moving be and session ready. will explore This the fast- a distinct crisis, phases what of the mediato wants handle to tough know, media and questions. how presenter Finally, will the outline how youroperations executives, and public relations stafftogether need to to effectively work deal withmedia the during pressures a of crisis. John Larsen, Principal, Corpen Group See speaker bio on page 9. Triage Exercise: Push the System ‘til it breaks… This presentation will discuss theGrono’s results work of with Shawn mobile medicaland facilities their (PICS) potential for applicationpandemic in influenza response outbreak. to Since a beginningresearch his in this area ina 2006, new Shawn community-triage-centre has system designed and coordinated two operational pilots tonew assess system’s the feasibility. Shawn will discuss this communityconcept triage (piloted centre by Capital Health2008), in explore 2007 the and known andoperational newly challenges discovered associated with its deployment, and discuss the solutionsthis that novel made system function effectively. This session will provide information onfor preparing public health emergencies, protecting critical infrastructure, addressing psychosocial responses to disasters, harnessing strengths and building capacity, and addressing emerging risks and issues Bill Chornyak has held his current position since 2006, and has managed the response to Bill Chornyak, Deputy Director, Kansas Division of Emergency Management, Homeland Security, Division of the Adjutant General’s Department ensa,May 13, 10:30 amWednesday, - 11:30 am Concurrent Session D several major disasters including aa snow/ice tornado storm, which and destroyed a town of 1600. Bill began his career inspecial federal agent/security law officer enforcement with as the a Department. U.S. He State was appointed asFederal a Bureau special of agent Investigation of in the handled 1982, Foreign where Counterintelligence he and International Terrorism. He was part ofand the worked Iran as Contra a investigation supervisorDivision in at the FBI Criminal Headquarters, Investigative workingincluding on the matters Pan Am Flight 103 bombing. He went on to holdeventually senior became positions responsible with for the oversight FBINational of and Foreign the Intelligence Program andPreparedness the Program. Domestic Before his retirementFBI, from he the was appointed Sectioninterim Chief Assistant and Director served and as Deputyof Assistant the Director Intelligence Division. Prior to assuming his currentmanager position, for he security was at training theAirport, Kansas and City security International manager infor the Coca-Cola Great Enterprises Lakes Inc. Region The Greensburg, Kansas F5 Tornado: Response and Lessons Learned Following a brief introduction which2007 will Presidential cover disasters in Kansas,Bill presenter Chornyak will move onillustrate to with describe photos and of thedevastation scene created of by the the Greensburgtornado EF-5 as it moved alongtwo-mile-wide its path. 22-mile-long, Bill will also discuss theoperations key center facts in of Greensburg, the the crisis:challenges many the and issues faced bystrategies responders, and which actions worked, andlearned the as lessons the responders worked15 to functions activate outlined the in theEmergency US Support National Function System. The presentation will conclude withgreening a of look the at Greensburg the of today. 1) (page 2 Tony Martens, Director, Legislative and Community Services, Mountain View County, Alberta Mr. Martens has been involved with the development of regional projects for the Mountain View region in Alberta, including waste management, emergency (page 20) and Conference at plan for multiple administrative units; regional Emergency Operations Center; Emergency Operations Center). Sessions and Speakers • The benefits of joint• training initiatives; Effective administration of the region via a • Transportability of response staff (via an • The efficiencies of a single emergency response medical services, and a municipalwas emergency also plan. one He of theCentral original Alberta board Economic members Partnership, of which the to has include grown more than 30municipalities. members from Alberta Further to his regular municipalbeen duties, a Mr. director Martens on had theGovernment boards Managers of and the the Society Association ofBusiness of Local Officials School of Alberta. The Mountain View County Regional Emergency Response Plan: Reaction to a MajorThis session Flood will discuss theMountain rationale View behind County’s choice toregional develop emergency-response a plan and the process of setting up the plan. The completed regional emergency responseencompasses plan the county and fiveThe urban presenter centres. will discuss thebenefits plan’s to many the region including: at a Glance Schedules Concurrent Sessions a Glance See the

DisasterForum 2009 14 Conference After Hours

Critical Infrastructure Protection (CIP) Critical infrastructure protection policies have been adopted to ensure the security of vulnerable and Conference After Hours interconnected infrastructures critical to the security of the region in question and the well- Disaster being of its citizenry. This presentation will provide an overview of the Every evening, the conference offers the opportunity to wind down, connect with colleagues concept of critical infrastructure, potential and enjoy fabulous food and entertainment. Don’t miss out on any of these events – all vulnerabilities and the importance of Critical included with your conference fee! Shuttle service will be provided from the Banff Centre to Infrastructure Protection. each off-site location so your entire evening can be worry-free!

The presenter will discuss the principles of CIP, Forum followed by a overview of a model for Critical Welcome Reception - Sponsored by The City of Edmonton Infrastructure Protection Model and examples of a Monday, May 11, 7:30 pm, Town of Banff Fire Hall CIP program. The historic home of Banff’s first responders, opens their doors again for our kick-off event! Get set for another four-alarm opening reception as you connect and re-connect with David G. Steele, CDR (ret’d), friends and colleagues over wine and hors d’oeuvres. And take advantage of the chance to 2009 CD, MA, PCIP,SCIP,President, explore the fire hall – ladder, truck, firefighters’ gear, and all! Signal Strategic Inc. David Steele is founder of Signal Saddle Up! Mountview Barbecue - Sponsored by CN Strategic Inc, a consultancy that provides services in leadership, Tuesday, May 12, 6:30 pm, Brewster’s Donut Tent strategic planning, intelligence, In the best cowboy tradition, we’ll put on our best western duds for a real country-style hoe- and critical infrastructure down! Party the night away inside the famous Brewster ‘donut’ tent, where a central bonfire protection. provides warmth and plenty of western atmosphere. Featuring a buffet-style meal that’ll Throughout his 21-year career in the Canadian Navy, include the world-famous Brewster Barbecue Hip of Beef, caricature artists and entertainment David amassed a track record of leadership, by one of Western Canada’s best trick ropers, this will be an evening to remember. management, and intergovernmental cooperation across a wide spectrum of strategic and business planning, operations, and policy development activities. He also Finale Dinner and Comedy Night - Sponsored by ATCO Gas gained practical experience and formal training in Wednesday, May 13, 6:30 pm, The Banff Centre leadership, strategic planning and policy development, which culminated in his appointment as Vice Director The conference’s evening events wrap up at The Banff Centre with a terrific meal NORAD Plans and Policy. seasoned with laughter provided by one of North American leading stand-up comics, Jeff Nease. The evening will conclude with late-night musical entertainment by Chuck Rose – After leaving the Department of National Defence, David completed a Master of Arts in leadership before back by popular demand. founding his consultancy practice in 2005. Recently, he He’s "one hilarious stand-up comic!" raves Entertainment Today Magazine. Jeff Nease is worked as an Associate Professor at the Royal Military College of Canada, and completed several strategic one of America’s top stand-up comics, having performed around the world entertaining planning and critical infrastructure protection projects audiences of all ages. He’s worked with Jim Carrey, Ellen DeGeneres and Tim Allen, and for clients including federal government departments. In has opened for entertainers including R&B legends, The Temptations. 2007 he earned his certification as a Professional in Critical Infrastructure Protection from the Critical After he became a finalist in New York’s National Lampoon’s Comedy Play-Offs, Infrastructure Institute. He is also an active member of audiences began to rave about Jeff’s unique observational and conversational comedy the Society of Competitive Intelligence Professionals. style. Jeff founded ‘The Improvables’, an improvisational acting group that gave his act the spontaneous edge audiences love and soon later, was teaching improv to professional groups and corporate officers. If Jeff looks familiar, you may recognize him Demonstration EOC Exercise from his many TV appearances or his various commercial work. Jeff performs at nightclubs and corporate events throughout the United States and Canada, and on top Wednesday, May 1:00 pm - 4:00 pm rated cruise lines around the world. DISASTER FORUM 2009 will be presenting a demonstration exercise highlighting an Emergency Operations Centre (EOC) functioning using the principles of Incident Command during a mock disaster. The exercise will be moderated for the benefit of delegates and will include demonstrations of how up to date Emergency Response Plans, trained EOC personnel and technology can effectively manage an emergency event. The Public Information Office/Joint Information Centre functioning in support of the EOC will also be highlighted.

This will be a don’t miss event for all delegates!

15 on Monday, May 11, 2009 Registration packages will be releasedthe only individual to whose name appearsbadge. on the requires written authorization on corporate letterhead. Business cards will notaccepted be as authorization. must wear their conference badgesto for all access conference functions. • On site registration at the Banff Centre begins • Delegates must register in person. • Substitution for a pre-registered attendee • Registered delegates, guests, and speakers Registration Desk Registration desk for delegates willthe be Professional located Development in Centre LobbyBanff at Centre the on Monday, MayMay 11. 12 On and Tuesday, Wednesday, Maythe 13 Central it Foyer will of relocate the to Max Bell Building. Registration Hours Monday, May 11Tuesday, May 12Wednesday, May 13 1:00 pm - 6:30 pm 7:30 8:00 am am - - 4:00 1:00On pm pm Site Registration Please note that delegates registeredpre-conference in workshops will receive their registration package at the workshop. Conference Location – The Banff Centre The conference keynote and concurrent sessions will be held at The Banff Centre, located a approximately ten minute walk from the town of Banff.final Signage conference and material will indicate specific room numbers. Conference social events take place at locations off-site; check the conference agenda for specific information. A shuttle service will be available from the Banff Centre. Directions from the Banff townsiteCentre: to The Banff Travelling westbound on the Trans-Canada Highway 1 from Calgary, take the first exit toTurn left Banff. at the base ofroad this (Banff exit Avenue) ramp. into Follow the this Continue Town of on Banff. Banff Avenue untilStreet. reaching At Wolf Wolf Street, turnroad left. until Continue you on reach this aturn T right intersection. onto At St-Julien this Road point, into which The leads Banff directly Centre Long-term parking is available inthe two underground locations: parkade on thecampus north and side the of visitor parkingend lot of on campus. the south When you arrive at theProfessional Banff Development Centre, Centre visit to the checkPlease in. also refer to the campus map on page 22. The temperature in Banff inhigh May of ranges 18 from C a toCanadian a Rockies low is of variable -3 and C.due unpredictable The to weather the in high the elevationbring and appropriate rugged outerwear. topography; Banff National Park Fees If you are travelling byapply. car, An park independent entry traveller fees day will passvehicle in is a $9.80 per dayParks per of adult. Canada A annual National passtravellers for is independent $67.70; these arethat multi-park allow passes entry to allBritish national Columbia. parks If in you Alberta choose and Airporter to shuttle take to the Banff, Banff thein park the fee price is of included the ticket. Dress code Dress code is business casualconference. throughout Business the or casual eveningrecommended attire for is the Welcome ReceptionBanff at Fire the Hall. Put onwestern your wear jeans for and the your Saddle best Barbecue, Up! and Mountview business casual orrecommended jeans for are dinner and comedyBanff night Centre. at The Weather OFF or to SILENT during all sessions. must occur outside of sessionare rooms. expecting If an you interruption, pleasethe sit door near and call theleft party the back session after room. you have both other delegates and the presenter. is very distracting to otherpresenters. delegates If and you expect toplease be sit called at away, the reardisruption. near an exit to minimize their sessions. Questions are encouragedshould but be asked within theestablished framework by the presenter. networking. Delegates are reminded thatare they representing their employer and professional behaviour is expected atUnprofessional all conduct times. may result inForum Disaster denying registration at future events. Heritage Site. Please reduce, reusewhere and appropriate. recycle General Information Conference Policies Delegate Code of Conduct Disaster Forum works hard tospeakers attract that quality are international inwork scope. at We balancing also the programEmergency between Preparedness, Emergency Management, Business Continuity and Risk Management. We also strive toindustry, arrive government, at health a care/education mix and of the not-for-profit sector, so we canprogram ensure is the attractive to adelegates. wide cross section of As part of delivering athat quality delegates program, review we and ask adoptstandards some of basic conduct to ensureconference that is the a positive learningexperience and for networking all those inincludes, attendance. but This is not limited to: 1. Cell phone and PDA devices are to be turned 2. If phone calls must be taken, conversations 3. Be on time for sessions. Latecomers distract 4. Do not leave sessions mid-way through; this 5. Allow presenters the opportunity to deliver 6. Social functions are designed to encourage 7. We are in a National Park and UNESCO World

DisasterForum 2009 16 DisasterForum 2009 17 Keynote Speaker, Disaster Forum 2007 Conference Policies Cancellation policy Requests for refunds or cancellationswriting must and be received in by Disastervia Conferences fax, Inc. e-mail or mailMay post-marked 4, on 2009. or Please before allowconference sixty for (60) refunds. days after the Cancellations received and postmarked onbefore or May 4, 2009 willadministration be fee. subject to a $75 Refund requests received after Maynot 4, be 2009 honoured. will Disaster Forum 2009 reserves theor right revise to the adjust education ornecessary. social programs as Until May 4, 2009, Disasterwritten Forum confirmation 2009 (via will e-mail) issue ofregistrations. all This confirmation is youryou receipt. register If after May 4,received 2009 written and confirmation, have please not bringof a your copy registration form with you. Make cheques payable to Disaster Conferences Inc. Mail or fax registration forms to: Disaster Forum 2009 13127 – 156 Street Edmonton, AB T5V 1V2 Phone: (780) 483-4004 or 1-800-718-3762 Fax: (780) 444-6167 E-mail: [email protected] and sessions Wednesday, May 14 and Thursday, May 14 Wednesday, May 14 and Thursday, May 14 • 2 on Tuesday, May 12 • 1 on Wednesday, May 13 • 1 on Thursday, May 14 Monday, May 11 at the TownHall of and Banff one Fire complimentary beverage social on Tuesday, May 12 atTent Brewster’s and one complimentary beverage at The Banff Centre on13 Wednesday, May and one complimentary drink ticket • Three breakfasts: Tuesday, May 12, • Three lunches: Tuesday, May 12, • Four nutrition breaks: • One ticket to the welcome reception on • One ticket to the Saddle Up! Barbecue • One ticket to the dinner and comedy night • Access to conference keynote speakers pre-conference workshops. Additional fees apply. Space is limited; please register early. delegates registered in the fulluntil conference April 20, 2009. Thoseattending interested only in the workshops canafter register April 20, 2009, spacewill permitting. be Cost $325 plus GST to attend a workshop. be strictly observed. received after May 4, 2009administration are fee subject of to $30. an 2009. additional social event tickets aresubmission due of on the registration form.not You will be officially registered untilreceived. payment is • Delegate fee does not include access to the • Pre-conference workshops are open ONLY to • End dates for early and late registration will • Registration changes or name substitutions • Final deadline for pre registration is May 4, • Student rates are available. Please inquire. Delegate fee includes: • Fees for conference registration and Registration Policy $106.00* $53.00* Airport Arrival 07:00 08:00 09:30 11:30 13:30 14:30 15:30 17:30 19:30 21:30 To Banff 11:00 12:30 14:30 15:30 16:30 17:30 18:30 20:30 22:30 00:30 Calgary to Banff - Plan on taking Child One WayChild Return $26.50* Adult Return To Canmore 10:20 11:50 13:50 14:50 15:50 16:50 17:50 19:50 21:50 23:50 From Canmore 05:40 06:40 08:10 10:10 12:10 13:10 14:10 16:10 18:10 20:10 (Child rates are for ages5 of yrs 12 and yrs under and travel under, free of charge) *GST will be added to all fares Conference Shuttle Service Please note that complimentary shuttlefrom service The Banff Centre toavailable the for event the location two will off-site be evening events. Scheduling Tips: a shuttle that departs aboutplane one is hour scheduled after to your land. Banff to Calgary - To ensureplan you on make departing Banff your about flight, 3.5prior to to 4.5 your hours scheduled flight departure.with Check your airline for suggested airport arrival times. Schedule: See Chart Below. Rates*: Adult One Way $53.00* From Airport 09:00 10:30 12:30 13:30 14:30 15:30 16:30 18:30 20:30 22:30 From Banff 05:00 06:00 07:30 09:30 11:30 12:30 13:30 15:30 17:30 19:30 Schedule - Shuttle Service Departures from Calgary International Airport to Banff andDaily Canmore Scheduled Service Upon arrival, check in atBanff the Airporter Tour desk, Area C, Main Arrivals Level, Calgary International Airport Departures from Banff and Canmore to Calgary InternationalDaily Airport Scheduled Service Local Transportation Calgary to Banff If you do not wishworry-free to drive travel to with Banff, convenient consider door-to-door shuttle service through The Banffinformation Airporter. For on reservations and schedules,www.banffairporter.com. visit To make a reservation either call (403) 762-3330 or(toll-free) 1.888.449.2901 or ext.1 book online at www.banffairporter.com. The reservations department is open6 from pm 8 MST, am 7 to days a week. Car Rentals AVIS is the official rental carForum agency 2009. for Contact Disaster AVIS 's toll1-800-331-1600 free or number book at online throughDisaster the Forum website. To take advantagespecial of rates quote The Avis Worldwide(AWD) Number: Discount J907644. Shuttle Service from Travel and Accommodations Airlines Hotel Disaster Forum is pleased tosecured announce a that special it discount has agreementWestJet with for conference delegates andwho participants are travelling to andto from May Calgary 17, from 2009 May inclusive. 9 To take advantage of thesefile discounts, number please QC#4007. quote Please submitrequest a form booking to West Jetthe to Disaster book Forum website your at flight. www.disasterforum.ca Visit Completed e-mail forms can [email protected]. sent Completed to fax forms can be sent toschedule 1-877-952-4696. information, For please flight visit www.westjet.com Room Rates Room Type Standard Room – Lloyd Hall SingleDouble $142 per night $149Superior per Room night – Professional DevelopmentSingle Centre Double $142 per night $149Superior per King night – Professional DevelopmentSingle Centre Double $222 per night $229Please per note night that all roomTourism rates Improvement are Fee, subject 4% to provincial aroom hotel 2% tax and 5% GST. For more information about theall Banff its Centre amenities, and visit www.banffcentre.ca The internationally-recognized Banff Centre willthe be location for Disaster Forumhost 2009 hotel. – A and block our offor rooms our have delegates been from reserved MayPlease 10 contact through the May Banff 14. Centrereservations. directly Reservations to can make be madetheir through on line reservation system orwww.disasterforum.ca) (for by links, calling the visit Banff Centre Reservations Department at 1-800-884-7574. When making your reservation, pleaseare indicate with you the Disaster Forumensure 2009 you Conference receive to the specialSpecial room rates rates. are only availableWednesday, until March 11, 2009. Afterrates this and date, availability of roomsguaranteed. cannot Book be early to avoid disappointment. The special rates being offereddates for will the be conference extended forthree the days three after days the prior event and your if stay. you Please wish be to aware extend to that availability; rooms if are you subject planrecommend to you extend book your your stay rooms we early.

DisasterForum 2009 18 DisasterForum 2009 19

Willow Stream Spa

Golfing – Fairmont Banff Springs Legendary for its panoramic beauty, TheBanff Fairmont Springs Golf Course offersthings just – two first, simple a breathtakingdirection view and in second, every a magnificentthrills layout every that golfer who spendsthe a actual day hole here. design From tocreated the by optical the illusions surrounding mountains,will this delight course and tempt you.Canada's Stanley master Thompson, golf course architect, designed the original 18 holes inthat 1928 winds to along create the a Bow course capped River peaks under of the Sulphur snow- MountainRundle. and In Mount 1989, 9 holes27 were holes added, of resulting championship in layout.rentals Club are and available. shoe Please noteeffect. a dress code is in The course is scheduled towant open to on get May your 15: first ifof round you Canada’s of top the courses, season call at (403)information one 762-6801 or for to book a tee time. The Stanley Thompson 18: $149The with Tunnel power 9: cart* $60 with power*price cart* may be subject to change Please note that the followingof listings the are official not conference part program.interested If in you taking are part anyplease of contact these the activities, locations directlyreservations and make on your own. Skiing Sunshine Village If skiing is more yourshades speed, and then hit grab the your slopesSunshine at Village, world-renowned Canada's premier skisnowboard and resort, located only minutesthe away Banff from townsite. Sunshine hasspread 107 over named three runs mountains —– and and two will provinces be openFor for more spring information skiing and until rates, midwww.skibanff.com visit May.

Willow Stream Spa atBanff Fairmont Springs Voted as one of the world’sLeisure best Magazine, spas the by Willow Travel Stream & awaken Spa your will inner energy. Its world-class, European-style environment sets the Willow Stream apart from the othersthe – planet very are few able spas to on provide. rival Visit the www.willowstream.com experience to they view the service offerings and prices. To makeappointment, a please spa call 1.800.404.1772. Itstrongly is recommended that you callarrival prior in to Banff your to ensureappointment availability. All bookings will be based on availability.

Discover Banff Banff Gondola You can see more mountains inmost a people moment see than in aPark. lifetime Take in a Banff gondola National ride toMountain the and top experience of a Sulphur bird'smountain eye ranges. view Located of just six fivethe minutes Town from of Banff on theMountain, shoulder the of 360-degree Sulphur view frommountain the is top the of very the bestwest. vantage Safely point seated in in the four-passenger gondola cabins, you’ll be lifted to(7,486 an ft) elevation above of sea 2,281m levelOpen – from in 8:30 just am eight to minutes. $24.95 6:00 for pm adults, daily. Cost $12.50 is childrenChildren (age under 6 6 - are 15). free.visit For www.banffgondola.com more information, Sunshine Village 1:30 pm Breakfast Coffee Break Adjournment Sean Kaufman Noon - 1:30 pm 10:30 am - noon Keynote Speaker Keynote Speaker Colonel Ian Hope 7:30 am - 9:00 am 9:00 am - 10:00 am 10:00 am - 10:30 am Lunch and closing remarks Lunch Breakfast Free time EMERGEO Banff Centre Coffee break 11:30 - 1:00 pm 7:30 am - 9:00 am 8:00 am - 1:00 pm 1:00 pm - 4:00 pm 4:00 pm - 5:00 pm 5:00 pm - 6:30 pm 6:30 pm - midnight Registration opens 9:00 am - 10:00 am 10:00 am - 10:30 am 10:30 am - 11:30 am Concurrent Session C Concurrent Session D Product Demonstration: Dinner and Comedy Night: Demonstration EOC Exercise Lunch Breakfast Free Time Coffee Break Coffee Break 9:00 am - noon Noon - 1:30 pm SAFER Systems Keynote speaker 7:30 am - 9:00 am 7:30 am - 4:00 pm 5:00 pm - 6:30 pm 1:30 pm - 2:30 pm 2:30 pm - 3:00 pm 3:00 pm - 4:00 pm 4:00 pm - 5:00 pm 6:30 pm - midnight Registration opens Dr. Peter Sandman 10:30 am - 10:50 am Concurrent Session A Concurrent Session B Tuesday, May 12 Wednesday, May 13 Thursday, May 14 Saddle Up! Mountview Product Demonstration – At a glance Barbecue Brewster’s Tent Lunch Free Time Workshop 1 Coffee Break Coffee Break Registration Open 9:30 am - 4:30 pm 3:00 pm - 3:20 pm 4:30 pm - 7:30 pm 1:00 pm - 6:30 pm 1:30 pm - 4:30 pm Workshop 2, 3, & 4 7:30 pm - 10:00 pm 12:30 pm - 1:30 pm Welcome Reception 10:30 am - 10:50 am Monday, May 11 Town of Banff Fire Hall Conference

DisasterForum 2009 20 DisasterForum 2009 21 – – Sheena Vivian John Larsen – Bill Chornyak Danny Simpson Shawn Grono Doug Allport Jeff Gill At a glance Concurrent Session D 10:30 am - 11:30 am The Greensburg, Kansas F5 Tornado: Response and Lessons Learned Handling Media During Crisis – Triage Exercise: Push the System ‘til it breaks… – Critical Infrastructure Protection David Steele Concurrent Session B 3:00 pm - 4:00 pm Public Alerting: Leveraging Digital Technology & Public Demand – Multi Agency Response to Railroad Incidents: Keys to Success – Evacuation of Residents in NorthShelter Saskatchewan: Planning & Conduct: ActivationDemobilization to – The Richard’s Street Manhole Fire – Mike Pintar Bruno Cornejo Jessica Schlager John Hemstock Tom Panther Tony Martens Jean Slick Susan Bedwell

Concurrent Session C 9:00 am - 10:00 am The Kaixian County (China) SourBlowout Gas of 2003 – Principles of Exercise Design – CN Rail Quarantine in Foleyet Mountain View County Regional Emergency Response Plan: Reaction toMajor a Flood – Concurrent Session A 1:30 pm - 2:30 pm The 9/11 Attack on theIssues Pentagon: Facing Unique a Local ResponseTerrorist to Attack a – Major Recovery Perspectives: Learning from the Indonesia Earthquake and Tsunami Response – Cyber Security Incidents: What’s Your Plan? – Emergency Response Planning for the Petroleum Industry –

ensa,My13 May Wednesday,

usa,My12 May Tuesday, Concurrent Sessions 2 3 on Banff Avenue until reaching Wolfreach Street. a At T Wolf intersection. Street, At turnCentre this left. point, Continue turn on right this onto road St-Julien until Road you which leads directly into The Banff and the visitor parking lot on the south end of campus. 1. Travelling westbound on the Trans-Canada Highway 12. from Calgary, Turn take left the at first the exit base to of Banff. this exit ramp. Follow this road (Banff Avenue) into the Town of Banff. Continue 3. Long-term parking is available in two locations: the underground parkade on4. the north When side you of arrive campus at the Banff Centre, visit the Professional Development Centre to check in. Directions from the Banff town site to The Banff Centre: 1 Main Check-in and registration desk location on Monday. Breakfast and Lunch location. Disaster Forum Conference Session location and registration desk on Tuesday and Wednesday. Professional Development Centre Dining Room Max Bell Building Map - The Banff Centre 3. 2. 1. Legend

DisasterForum 2009 22 Disaster Forum2009 Delegate Registration Form

Register & pay online at www.disasterforum.ca Delegate Information

First Name Last Name

Job Title

Company Name

Address

City

Province/State Postal/Zip Code

Telephone Fax

Delegate E-mail

First name to appear on name badge (if different from above)

Company name to appear on name badge (if different from above)

Is this your first time attending this conference? Yes No

Number of years in Emergency Management as a manager or responder?

Emergency Contact Telephone

Please complete one form per delegate and mail/fax with payment to: Special requirements for yourself or your guest (dietary, physical, etc.)

Disaster Forum 2009 13127 - 156 Street Edmonton, Alberta T5V 1V2 Fax: (780) 444-6167

Inquiries: Karen Lencucha (780) 483-4004 or Please indicate if you will be attending the following meal functions: (800) 718-3762 Monday Welcome Reception at Town of Banff Fire Hall [email protected] Tuesday Breakfast Tuesday Lunch Tuesday Mountview BBQ Mitigate Prepare Respond Recover Wednesday Breakfast PLAN Wednesday Lunch TO TAKE ACTION! Wednesday Dinner and Comedy Show at the Banff Centre May 11 - 14, 2009 Banff, Alberta Thursday Breakfast Thursday Lunch

23 Disaster Forum2009

Conference Fees (please check appropriate box(es)

Early registration (ends March 13, 2009) $875 Late registration fee (ends May 4, 2009) $1075 On Site registration (begins May 5, 2009) $1125

Pre Conference Workshop 1 – Mel Caprarie - "Hazardous Materials: CBRN" $150 * Pre conference workshops 1:30 pm - 4:30 pm are available to full conference registered delegates ONLY until Pre Conference Workshop 2 – Bob Black & Joanne Sheardown - $225 April 20, 2009. Those interested in “Advanced Emergency Operations Centre" 9:30 am - 4:30 pm (includes lunch) only attending the workshops can Pre Conference Workshop 3 – Ed Wendlant - $225 register after April 20, 2009, space "Auditing Emergency Preparedness" 9:30 am - 4:30 pm (includes lunch) permitting. Cost will be $325 plus GST to only attend a workshop. Pre Conference Workshop 4 – John Larsen - $225 "Crisis Communication" 9:30 am - 4:30 pm (includes lunch)

Conference Fees Subtotal GST (5%) / GST Exemption Number

Total

Payment Conference fee includes: • Access to conference keynotes Cheque (made payable to Disaster Conferences Inc.) and sessions (Tuesday through Thursday). Credit Card*: VISA MC Request Invoice • Breakfast, breaks and lunch on Tuesday, May 12, Wednesday, Card Number Expiry Date May 13 and Thursday, May 14. • One ticket to the welcome reception at the Town of Banff Name on card (please print) Fire Hall on Monday, May 11 and one complimentary beverage. Signature • One ticket to the Mountview Please provide the mailing address for the credit card if different than above. BBQ dinner and social on It is required for processing. Tuesday, May 12 and one complimentary beverage.

Address • One ticket to the dinner and comedy show on Wednesday, May 13 at the Banff Centre and City Postal Code one complimentary beverage.

Important Information

• End dates for early and late registration will be strictly adhered to. • Delegate fee does not include access to the pre conference • Registration changes or name substitutions received after May 4, workshops. Additional fees apply. Space is limited so register early. 2009 are subject to an administration fee of $30. • Requests for refunds or cancellations must be in writing and received • Final deadline for pre registration is May 4, 2009. by Disaster Conferences Inc. via fax, e-mail or mail post-marked on or before May 4, 2009. Please allow sixty (60) days after the conference • Student rates are available. Please inquire. for refunds. * Please note that the name Comlinks Events (conference planner) • Cancellations received and postmarked on or before May 4, 2009 will will appear on your credit card statement. be subject to a $75 administration fee. • Refund requests received after May 4, 2009 will not be honoured. Cancellation policy • Pre conference workshops are available to full conference registered • Fees for conference registration and additional social event tickets delegates ONLY until April 20, 2009. Those interested in only attending are due on submission of registration form. You will not be officially the workshops can register after April 20, 2009, space permitting. registered until payment is received. Cost will be $325 plus GST to only attend a workshop.

24 Disaster Forum2009 Session Selection Form

Delegate Name: Please indicate your preferred choice for each concurrent session and return with your registration form. Your feedback will allow us to put the most well-attended sessions in larger rooms. Please complete one form per delegate. Session Selection Form can also be completed on line. Visit www.disasterforum.ca

Tuesday, May 12

Concurrent Session A - 1:30 pm – 2:30 pm (Choose One Only) The 9/11 Attack on the Pentagon: Unique Issues Facing a Local Response to a Major Terrorist Attack – Tom Panther, Retired Police Captain, Arlington County, Virginia Recovery Perspectives: Learning from the Indonesia Earthquake & Tsunami Response – Jean Slick, Associate Professor, Royal Roads University, Master’s in Disaster & Emergency Manangement Program Cyber Security Incidents: What’s Your Plan? – Susan Bedwell, Acting Director, Investigations & Response Information Security Branch, Province of British Columbia Emergency Response Planning for the Petroleum Industry – Jessica Schlager, Assistant Team Leader, Energy Resources Conservation Board (ERCB), Province of Alberta

Concurrent Session B - 3:00 pm – 4:00 pm (Choose One Only) Public Alerting: Leveraging Digital Technology & Public Demand – Doug Allport, Executive Director, Canadian Association for Public Alerting & Notification (CAPAN) Multi Agency Response to Railroad Incidents: Keys to Success – Danny Simpson, Assistant Vice President, Safety & Environment, Network Operations, CN Evacuation of Residents in North Saskatchewan: Shelter Planning and Conduct – Jeff Gill, Volunteer, Canadian Red Cross The Richard’s Street Manhole Fire – Sheena Vivian, Manager, Corporate Emergency Programs, BC Hydro

Wednesday, May 13

Concurrent Session C - 9:00 am – 10:00 am (Choose One Only) The Kaixian Country (China) Sour Gas Blowout of 2003 – John Hemstock, Senior Preparedness Advisor Principles of Exercise Design – Bruno Cornejo, Consultant, ERMC CN Rail Quarantine in Foleyet – Mike Pintar, Fire Chief, Timmins, Ontario Mountain View County Regional Emergency Response Plan: Reaction to the Flood – Tony Marten, Director, Legislative & Community Services, MountainView County Please complete one form per delegate and mail/fax Concurrent Session D - 10:30 pm – 11:30 pm (Choose One Only) with payment to: The Greensburg, Kansas F5 Tornado: Responses and Lessons Learned – Bill Chornyak, Deputy Director, Kanas Division of Emergency Management, Homeland Security, Division of the Adjutant General’s Department Disaster Forum 2009 Handling Media During Crisis – John Larsen, Principal, Corpen Group 13127 - 156 Street Triage Exercise: Push the System ‘till it Breaks… – Shawn Grono, Emergency Management Officer, Alberta Health Services Edmonton, Alberta T5V 1V2 Critical Infrastructure Protection (CIP) – David Steele, President, SIGNAL OmniMedia Corp Fax: (780) 444-6167

Inquiries: Karen Lencucha (780) 483-4004 or (800) 718-3762 [email protected]

Mitigate Prepare Respond Recover PLAN TO TAKE ACTION! May 11 - 14, 2009 Banff, Alberta

25 Disaster Forum2009 Guest Registration Form

First Name Last Name

Address

City Province/State Postal/Zip Code

Spouse or guest of

Telephone Fax

E-mail

First name to appear on name badge (if different from above)

Cancellation Policy: Evening Events cost no. tickets • Fees for evening events are due on submission of registration form. You will not be officially Monday, May 11 - Welcome Reception $50 X = registered until payment is received. at Town of Banff Fire Hall • Requests for refunds or cancellations must be Tuesday, May 12 - $70 X = in writing and received by Disaster Conferences Mountview BBQ Inc. via fax, e-mail or mail post-marked on or before May 4, 2009. Please allow sixty (60) = Wednesday, May 13 - $70 X days after the conference for refunds. Dinner and Comedy Show at Banff Centre • Cancellations received and postmarked on or before May 4, 2009 will be subject to a 15% administration fee. • Refund requests received after May 4, 2009 Subtotal will not be honoured.

GST (5%)

Total

Please complete one form per guest and mail/fax with payment to: Payment Disaster Forum 2009 13127 - 156 Street Cheque (made payable to Disaster Conferences Inc.) Edmonton, Alberta T5V 1V2 Credit Card*: VISA MC Fax: (780) 444-6167

Inquiries: Card Number Karen Lencucha (780) 483-4004 or Expiry Date (800) 718-3762 [email protected] Name on card (please print)

Signature Mitigate Prepare Respond Recover *Please note that the name ComLinks Events (conference planner) PLAN will appear on your credit card statement. TO TAKE ACTION! May 11 - 14, 2009 Banff, Alberta

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Disaster Forum 2009 13127-156 Street, Edmonton, AB T5V 1V2 Phone: (780) 483-4004 or 1-800-718-3762 Fax: (780) 444-6167 e-mail: [email protected] www.disasterforum.ca

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