AL Warranty (Vehicles)

Warranty Policy &

Procedures

For Vehicles

ASHOK LEYLAND LIMITED Technical Service Group Marketing Division, Nandanam Chennai

September 2008

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AL Warranty (Vehicles)

FOREWORD

The Warranty policy of Ashok Leyland covering the terms of warranty offered for various models of vehicles marketed by AL in India and the procedure to be followed in administering the Policy is given in this Manual.

This manual contains the latest information on AL’s warranty policy and any further revision to the policy will be communicated to the recipients of manual for updation.

Information on Free Services offered by AL on various models of vehicles is also included in this Manual.

In this manual wherever the word ‘Dealer’ is used, it shall also include ‘Authorised Service Centre’ whether appointed AL or by a Dealer.

Ashok Leyland Limited Marketing Division Technical Service Group Chennai Dated: September 2008

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UPDATION OF AMENDMENTS

This Manual contains the updated information on warranty policy as on September 2008 .

On each page, in the left hand bottom corner the month and year of issue are printed. In this issue, all pages will show “Issue: September 08 /0”, the numeral ‘0’ denoting first issue.

Any future amendments to the policy will be issued in the form of a “Warranty Policy Amendment”. This amendment sheet bearing the Section and Page Number can be inserted in place of the relevant Section/Page that has been superseded.

For example, the first amendment to page 3-1 if done in October 2006 will show at left hand bottom corner “Issue: Oct 06/1” and will replace the page 3-1 bearing the notation “Issue: Oct 06/0”.

The Amendment Record appearing after the “Table of Contents” will be updated by the recipient.Any amendment to this manual will be issued by DGM – Technical Service

THIS MANUAL IS MEANT ONLY FOR PRIVATE CIRCULATION

FOR THE USE OF AL DEALERS / AUTHORISED SERVICE CENTRES

AND AL PERSONNEL.

Wherever the term ‘Dealer(s)’ occurs, it shall be read as Dealers / Authorised Service Centres

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TABLE OF CONTENTS

Section Title From To Warranty Terms 1 Applicable to MDV’s / ICV’s 2 4 Warranty Policy 2 Warranty Period 5 - 3 Scope of Warranty 6 - 4 Responsibility for rendering warranty attention 7 - 5 Disposal of failed components 8 - 6 Submission of Claims / Documentation 9 7 Settlement of Claims 10 8 Ancillary Claims 11 9 Spare Parts Claims 12 10 Goodwill Claims 13 14 11 Float Claims 15 12 Replacement of parts on unsold vehicles 16 13 Campaign repairs / replacement 17 Warranty Procedure 14 Sequential action in handling warranty complaints 18 20 15 Permissible Gross Vehicle Weight 21 26 Technical Guidelines 16 Criteria for acceptance of warranty claims 27 17 Criteria for acceptance of warranty claims – AL 28 46 18 Technical guidelines for warranty decision - ANC 47 50

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Section Title From To 19 Non-warranty items 51 20 Limits for acceptance of claims on ‘wear & tear’ 52 components Ancillary Claims 21 Procedure for claiming 53 54 22 List of proprietary items with warranty period varying 55 - from AL warranty period 23 Supplier Code/Identification/Destination of failed 56 76 parts Preparation of Claims 24 Time Limit for submission of claims 77 - 25 Completion of Warranty Claim – Main &Ancillary 78 89 25.1 Completion of Warranty Labour Claim 90 91 26 Product Complaint Codes & Fault codes 92 122 Labour Charges 27 Repair Operation Time schedule 123 135 28 Flat Rate schedule for machining jobs 136 138 Disposal of Failed Components 29 Despatch of failed AL items 139 Settlement of Claims 30 Mode of Settlement 140 - 31 Payments for parts replaced 141 - 32 Payments of Labour charges 142 - 33 Manhour rate 143 34 Payment of Labour Charges to Sub-dealers/ALHRCs 144 35 Payment of Incidental Expenses for services rendered 145

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Section Title From To outside the dealer workshop Free Service Policy & Procedure 36 Eligibility /Periodicity for Free Services 146 147 37 Time Limit for availing Free Services 148 38 Labour charges for Free Services payable to dlrs 149 39 Schedule of labour charges to Dealers for Free Services 150 151 40 Schedule of labour charges payable to Sub- 152 dealer/ALHRCS for Free Services 41 Oil change during PDI 153 42 Basic price of recommended Oils to be filled during 154 PDI Miscellaneous 43 Abbreviations 155 156

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WARRANTY POLICY & PROCEDURES AMENDMENT RECORD

Existing Replaced By Sl No Page No Issue Page No Issue Circular Reference

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1. ASHOK LEYLAND WARRANTY 4. The obligation under warranty Applicable To MDV Range shall be limited to either repairing or replacing free of charge such parts of the vehicle as are deemed ASHOK LEYLAND LIMITED (AL) to be defective in the opinion of AL warrants each vehicle sold by it to be and shall not extend to free from defects in material and consequential losses. The replaced workmanship subject to the following part shall become the property of terms and conditions: AL. 1. The period of warranty shall be 18 5. For proprietary parts not months from the date of sale or manufactured by AL such as Fuel 1,50,000 KMs, whichever is earlier. Injection Equipment, Electrical Equipment, Tipping Equipment, For Taurus Tipper, the period of Brake components, Instruments, warranty shall be 18 months from Batteries, Tyres and tubes the the date of sale or 3000 hours of warranty terms of the respective operation, whichever is earlier. supplier will be applicable. 2. The warranty extends to the first 6. The buyer shall have no other right registered owner of the vehicle except those expressly stated herein only or (in the absence of and have in particular no right to registration) to the first commercial repudiate the sale, or any user of the vehicle. In the event of agreement, or to claim any transfer or any alienation otherwise reduction in the purchase price of of the vehicle during the period the vehicle or to demand any mentioned in Clause 1 above, the damages or compensation for warranty shall stand terminated incidental or consequential losses unless prior written consent of such as loss of use of vehicle, loss Ashok Leyland is obtained. of time, inconvenience or damage 3. In the event of any defect being to personal property, commercial discovered within the period loss such as loss of revenue etc., mentioned in Clause 1 above, the during the period when the vehicle defective part is returned to the is undergoing service / warranty nearest AL Dealer workshop, repairs. freight paid, within 7 days 7. The customer will be responsible for

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* the cost of non-durable of the original specification materials (lubricants, fuel, given in the Operator Manual, grease, filters, etc.,), rubber if the failure of the tractor is items, liners (clutch, brake), soft due to faulty design / coupling trims, upholstry and paint of the trailer (in the case of coatings. tractor trailer combination) or if * The cost of maintenance and the vehicle is loaded beyond its lubrication operations. carrying capacity as certified by AL. * The cost of repairs made necessary by normal wear & * If the fuel injection pump calibration figures are altered or tear, accidents or improper use not authorised by AL or by the relative seals tampered improper storage or negligence. with, if unsuitable lubricants or fuels or coolants are employed * The cost of on-road repairs, or non-genuine spare parts are towing, parking and insurance. fitted. * The cost of repairs, caused by * If the Free Services are not damage due to fire, flood, carried out. earthquake or such natural calamities or by civil * If the recommended disturbance. maintenance practice is not followed. 8. The warranty shall become null and void: 9. When a part is replaced under the terms of warranty the benefits of * If the vehicle is used in ways the warranty shall apply to the not recommended by the replacement part for the reminder company, if any features of the of warranty period stated in Clause vehicle are modified, if the 1 and not beyond. vehicle is repaired or disassembled, even partially, by 10. AL reserves the right to modify the persons not belonging to AL’s technical specifications of and authorised workshop, if the introduce improvements to its vehicle is fitted with body of vehicles at any time and is under no obligation to apply such design, size, position and mounting other than what is modification or improvements to prescribed by AL, if the vehicles produced at an earlier overhang is extended in excess date.

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11. This warranty is in lieu of and excludes all conditions, warranties, liabilities expressed or implied, whether in common law statute or otherwise in relation to all vehicles, whether covered by warranty or not.

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2. WARRANTY PERIOD

The Warranty period for various models of vehicles is -

MDV/ICV 18 months from the date of sale or 1,50,000 KMs, whichever is earlier.

For Taurus Tipper 18 months from the date of sale or 3000 hours of operation, whichever is earlier.

SPECIAL VEHICLES As per contract of sale

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3. SCOPE OF WARRANTY

Warranty covers the repair/replacement of the failed parts. Both parts and labour for replacing/repairing are free of charge to the customer.

Warranty does not apply to failures due to normal wear and tear. The norms for acceptance of claims under warranty for wear and tear items like bearings, clutch discs, etc. are given in Section 19.

Warranty does not apply to spring leaves, glass, rubber, items like fan belts, hoses, etc unless specifically agreed to in the sale contract. A list of non-warranty items is given in Section 18

Warranty does not cover consequential damages, incidental expenses such as towing (special trips to recover a broken down vehicle) or any loss, monetary or otherwise claimed for the period vehicle was off road.

The customer will be liable to pay only the cost of consumables for any work carried out under the terms of warranty. However, where oil replacement is required on account of overhaul of Engine, Gearbox and Rear axle, the same shall be carried out Free of cost to customer. This will not include topping-up of ‘Oils’.

Dealer shall make available in his workshop all the tools and equipment, including Special Maintenance Tools, required to carry out repairs/replacement.

If it becomes necessary, the Dealer shall render attention at a location away from his workshop.

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AL Warranty (Vehicles)

4. RESPONSIBILITY FOR RENDERING WARRANTY ATTENTION

Warranty attention is rendered by the accredited Dealers of AL. Dealers are not authorised to make or publish any warranty on behalf of AL other than the terms offered by AL in the Warranty Card.

Dealer shall extend warranty attention to all vehicles reporting with a complaint within the terms of warranty whether or not the vehicle has been sold by him.

Dealer shall carry out warranty repairs/replacement within the shortest possible time in order to ensure that vehicle downtime is kept at the minimum. Dealer shall adhere to the time limits laid down by AL for carrying out warranty attention.

Dealer shall use parts from his stock for carrying out replacements.

No Dealer shall collect a deposit for any warranty attention unless the failure is clearly due to misuse and AL has approved the collection of deposit.

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5. RETURN OF FAILED COMPONENTS

All failed components replaced under warranty are the property of AL and have to be returned to AL.

The procedure for returning the components is given in Section 29

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6. SUBMISSION OF CLAIM/DOCUMENTATION

A Warranty Claim shall be completed for all failures accepted under warranty. All

Warranty Claims shall be prepared and submitted to AL online within 15 days from the date of completion of the warranty job.

Every dealer shall be provided a Login ID by AL. AL shall make available online the status on ‘acceptance’ or ‘return’ of the claim. For each returned claim, the Dealer shall be provided an error log pointing out the field in which the error has occurred and the nature of the error. The Dealer shall correct the errors and upload the claim again under a different file name. The 15 day time limit includes correction of errors by the Dealer.

Dealer shall maintain all the relevant records namely Vehicle inward register, Job card,

Parts Indent, Customer bill, Parts invoice for components procured locally, Labour invoice for outsourced jobs, Gate pass and these shall be presented to AL’s representative at the time of audits.

Dealer shall obtain the signature of the Customer in the job card as evidence of satisfactory completion of the job.

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7. SETTLEMENT OF CLAIM

Dealer shall be paid the cost of repairs / replacement.

Settlement will be effected in the form of cheque or ECS or book adjustment.

Please refer to Section 31 to 35 for valuation of claims, pay order details, etc.

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AL Warranty (Vehicles)

8. ANCILLARY CLAIM

AL will accept claims on account of failure of all ancillary supplies except in the case of identified suppliers (given in Section 21) who will render warranty attention directly or through their own dealer network.

Dealer shall submit a claim for the failure of any component supplied by ancillary suppliers and follow the procedure for return of failed material as given in Section 29.

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9. SPARE PARTS CLAIM

Spare parts supplied by AL Spare Parts Department that may fail after fitment to a vehicle will be covered by the provisions of AL warranty if the investigation proves that the failure is due to defective material or manufacturing process.

The period of warranty shall be six months from the date of fitment or 32,000 KMs or one year from the date of invoice for supply of parts, whichever is earlier.

The other conditions governing the eligibility for warranty attention will be the same as those for components fitted on vehicles.

Benefits of Warranty do not apply if

- The part is not fitted in the workshop of an authorised AL Dealer.

- Old or worn out allied/mating parts have been the cause of failure

- The parts are sold across the counter by Dealer/stockist and fitted by the customer

For failures accepted within warranty, Dealer shall submit a Warranty Claim as per procedure in Sections 24 to 28.

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10. GOODWILL CLAIMS

If a Dealer feels that a claim beyond the terms of warranty deserves special consideration, he should obtain the approval of AL

Goodwill is split into 2 categories Technical and Commercial.

Technical goodwill – Failure occurring due to product issues after warranty period

For failures falling between 18 months and 24 months from date of sale – parts value at

NDP and labour charges as per ROT by dealer.

Commercial goodwill : Commercial Necessity

When servicing dealer is the selling dealer

Total claim value shall be split between AL Dealer and customer (1/3 each)

Customer shall provide a letter requesting for goodwill and his consent to pay his share.

Dealer shall forward the customers letter along with his recommendation and his consent to bear his portion of expenditure.

AL , customer and dealer to share 1/3 portion of claim – Parts at MRP, relevant labour charges at 1.5 times of ROT value. – Failed materials to be preserved and sent when called for inspection. Customer to be charged at 1./3 of value of bill. Claim to AL for 1/3 portion of above value.

When servicing dealer is not the selling dealer

Servicing dealer to communicate to customer in writing cause of failure and submit an estimate for repairs. AL SE to communicate to RSE covering the territory or selling dealer who will confirm if goodwill consideration has to be extended.

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AL Warranty (Vehicles)

Customer to provide letter requesting for goodwill and his consent to pay his share to the selling dealer. Selling dealer to forward customers letter alongwith his recommendation and consent to bear his portion of the total expenditure and accept the debit note being raised by AL. The remaining 1/3 value to be borne by AL

Servicing dealer will be reimbursed the cost of repair covered under goodwill in full by

AL. labour charges wil be at 1.5 times the ROT.

AL service HQ shall raise debit notes on concerned dealers every month for the 2/3 rd value of claims to be borne by them.

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AL Warranty (Vehicles)

11. FLOAT CLAIMS

Dealers are expected to use parts from their stock for carrying out warranty repairs / replacement. However, it is possible that AL may provide an assembly or component for warranty replacement to enable quick completion of repairs.

In case AL provides the parts for replacement from out of its float stock the Dealer shall submit a Warranty Claim and will be reimbursed the labour charges only.

The Dealer shall raise a ‘F’ type warranty claim .

The Dealer shall provide suitable space for safe storage of float units / components belonging to AL. Usage of any float item shall be approved by the AL SE.

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12. REPLACEMENT OF PARTS ON UNSOLD CHASSIS

Dealer shall attend to failures if any on unsold chassis as directed by AL and submit a

‘Warranty Claim’ online. In such cases, in the pre-sale flag field, the Dealer should enter

‘Y’.

Replacements / repairs arising out of shortage or due to accidents shall not be claimed through a Warranty Claim. Such expenditure shall be claimed in the form a bill or debit note and submitted to Sales Administration .

In the case of pre-sale warranty claims, reimbursement against parts will be on the same basis as Warranty Claims and reimbursement of labour charges will be 1.75 times that of warranty labour charges.

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13. CAMPAIGN REPAIRS / REPLACEMENT OF PARTS

AL Service will identify the need for any campaign repair / replacement.

The products to be covered under the campaign will also be identified by AL and intimated to the Dealer. Each campaign will be assigned a code by AL.

It is the general practice of AL to provide the parts required to be replaced on a campaign basis. In such cases, the labour charges will be reimbursed to the Dealer at predetermined rates by AL. Dealer will submit a Warranty Claim for parts consumed and labour carried out.

In case the Dealer is directed to procure and fit any part for campaign replacement, AL will reimburse the cost on submission of a Warranty Claim supported by bills.

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14. SEQUENTIAL ACTION IN HANDLING WARRANTY COMPLAINTS

When a complaint on a vehicle is reported to the Dealer by a customer and the customer requests warranty attention. 1) The Dealer shall check the following - Name of the first registered owner - Date of Sale / Registration - Record of Free Services carried out - If the vehicle is covered under AMC - Kms / Hours run from the RC Book, Free Service Folder containing the warranty card and odometer / hourmeter to ensure whether the benefits of warranty can be extended. 2) If the vehicle is within warranty period, the following shall be ascertained - Complaint as reported exists - No unauthorised modification has been carried out - The complaint is not due to overloading, i.e., the vehicle has not been loaded beyond the permissible GVW given in Section 15.1 or due to any other abuse. - The complaint is not due to poor maintenance or the result of an accident. 3) The technical guidelines for acceptance of warranty claim are given in Section 17. The technical guidance of the AL Service Engineer/Regional Service Engineer can be got, where required. In any case, warranty attention shall not be delayed. 4) If the failure has to be attended under warranty, the dealer can view the Warranty History of the chassis through the Warranty site provided by AL. Dealer has to record on the Job card the Engine and Chassis number of the vehicle attended under Warranty. The cost of repairs shall be assessed, i.e., cost of replacement of parts and labour charges.

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5) If the cost of repairs is less than Rs. 25,000/- the Dealer shall straightaway carry out the repairs. 6) If the cost of repairs exceeds Rs. 25,000/- the Dealer shall contact the AL SE / RSE and carry out repairs on obtaining his approval. When seeking such approval, the Dealer shall submit a written estimate of the value of parts to be replaced; the estimate shall list the part numbers expected to be replaced and their Retail Price. 7) Dealer shall use parts from his stock for warranty replacement. In case, a part is not readily available with the Dealer, he must place a Vehicle Off Road (VOR) Order on the nearest Spare Parts Warehouse. It shall be the responsibility of the Dealer to ensure that parts are received and warranty repairs / replacement is carried out within the shortest possible time. 8) If repairs are carried out under warranty, the Dealer shall submit a Warranty Claim to AL within 15 days from the date of completion of repairs. Procedure for completing the Warranty Claim and the Warranty Labour Claim is given in Section 24 and 28. 10) No deposit shall be collected from any customer for attending to a complaint within Warranty 11) The failed material has to be packed and handed over to designated transport

contractor following the procedure for despatch of failed components given in

Section 29.

12) All Warranty Claims shall be submitted online and settlement will be effected by

the AL Regional Office.

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CLAIM PROCESSING SEQUENCE

Vehicle Reports to Dealer Workshop With Complaint

Record Verification

Beyond Warranty Within Repair on Warranty chargeable basis

Investigate the Cause

IF deserving If Manufacturing If not due to Recommend for Goodwill Defect Manufacturing Defect consideration to RO Assess the Cost Repair on chargeable basis

UPTO Rs.25000 /- More Than Rs.25000 / - Repair Refer to AL SE / RSE

If Accepted Prepare Claim IF Approved IF not Approved Repair under & Dispatch Repair under Repair on Warranty Failed Parts Warranty chargeable basis

Submit Claim online

Processing of Claim at RO

Payment to Dealer

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1. PERMISSIBLE GROSS VEHICLE WEIGHT

Vehicle Nomenclature GVW / GCW (Kg) PASSENGER

CHEETAH 176" WB ALPSV 4/100 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) CHEETAH 203" WB ALPSV 4/94 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) CHEETAH 210" WB ALPSV 4/95 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) CHEETAH 231" WB ALPSV 4/97 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) VIKING 193" WB ALPSV 4/90 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) VIKING 210" WB ALPSV 4/88 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) VIKING 222" WB ALPSV 4/89 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) CHEETAH 203" WB ALPSV 4/54 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) CHEETAH 210" WB ALPSV 4/55 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) CHEETAH 231" WB ALPSV 4/65 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) VIKING 193" WB ALPSV 4/62 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) VIKING 210" WB ALPSV 4/56 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR)

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Vehicle Nomenclature GVW / GCW (Kg)

VIKING 222" WB ALPSV 4/51 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) 12 M FE H Series BS II ALPSV 4/86 16200(10 R 20 Radial) 12 M FE H Series BS II ALPSV 4/106 16200(10 R 20 Radial) 12 M FE H Series BS II ALPSV 4/107 16200(10 R 20 Radial) 12 M FE H Series BS II ALPSV 4/86 16200(10 R 20 Radial) 12 M FE H Series BS II ALPSV4/114 16200(10 R 20 Radial) 12 M FE H Series BS II ALPSV4/117 16200(10 R 20 Radial) 12M R”I” Bus Luxura ALPSR 3/28 16200(22.5 – 16 PR) VIKING 210" WB ALPSV 4/82 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) VIKING 222" WB ALPSV 4/83 14660 (9.00 x 20 - 14 PR); 15430 (10.00 x 20 - 16PR) Viking SLF 222” WB ALPSV 4/85 14660 VIKING CNG BS III 222" WB ALPSV 5/8 15430- with std brakes; 16200- with uprated brakes VIKING 222" WB ALPSV 4/99 15430 CHEETAH 203" WB ALPSV 3/32 14660 Tarmac 11M coach (FE) ALPSR 5/2 13000 Enviro LF Bus ALPSR 5/2 16200 Vestibule Bus ALPSA 1/6 22000 Double Decker ALPSV 4/6 16200 12M Panther ALPSV 3/23 16200 10 R 20 12M Panther ALPSV 3/31 16200 10R 20 12M Enviro ALPSR 5/4 16200 10R 20

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Vehicle Nomenclature GVW / GCW (Kg)

Lynx ALPSV3/40 11000 Lynx ALPSV3/41 11000 Stag ALPSV3/21 7500 Stag ALPSV3/22 7500 Stag ALPSV3/25 7500 Stag ALPSV3/26 7500

Stag ALPSV3/70 7500 Stag ALPSV3/71 7500 Stag ALPSV3/72 7500 Lynx ALPSV3/45 7500 Lynx ALPSV3/46 7500 Stag CNG ALPSV3/50 7500 Stag CNG ALPSV3/51 7500 Lynx ALPSV3/52 13000 GOODS

Comet 1611 1611 16200 1613S SG1613H/1 16200 1612 170.5" WB 1612 16200 PARCEL CARRIER - 185" WB 1612/3 16200 PARCEL CARRIER - 210" WB 1612/4 16200 CG1613 - 170.5" WB CG1613H 16200 1613H 185" WB 1613H 16200 SPL GOODS / REFUELLER 210" CG1613H/1 16200 WB

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Vehicle Nomenclature GVW / GCW (Kg)

SPL GOODS - 222" WB 4/51GS 16200 1616H 185" WB Drill Rig 1616H 16200 12 m Goods 244" WB 1613 H/2 16200 SFC 1613 170.5"WB SG 1613 H 16200 1112 1112/1 11900 1112 1112/2 11900

1112 1112/3 11900 1112 1112/4 11900 1112 1112/5 11900 1112 1112/6 11900 1112 1112/7 11900 1112 tipper with cabin 1112/8 11900 912 912/1-912/5 9700 912/7-912/9 Ecomet 912 tipper with cabin 912/10 9700 Ecomet 912 tipper with cabin 912/6 9700 Ecomet 912 912E3 -912E3/3 9700 Ecomet 912 912E3/4- 912E3/7 9700 1112 1112E3, E3/1-3/3 11900 1112 1112E3/4-3/7 11900 2214 (6x2) 180" WB 2214/1S 25000 2214 (6x2) 198" WB 2214/2S 25000 2214 super (6x2) 180” WB 2214/18S 25000 2214 super (6x2) 198” WB 2214/27S 25000

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Vehicle Nomenclature GVW / GCW (Kg)

2514 (6x2) 240”WB 2514H 25000 2516H (6x2) 180" WB 2516H/2T 25000 2516H (6x2) 198" WB 2516H/3T 25000 2516H (6x4) 180" WB 2516H/2 25000 2516H (6x4) 198" WB 2516H/3 25000 2516H (6x4) 150" WB (RMC) 2516H/4C 25000

2518H (6x2) 180" WB 2518H/2 25000 2518H (6x2) 198" WB 2518H/3 25000 2516H (6x2) 180" WB 2516H3/2T 25000 2516H (6x2) 198" WB 2516H3/3T 25000 2516H (6x4) 180" WB 2516H3/2C 25000 2516H (6x4) 198" WB 2516H3/3 25000 2516H (6x4) 150" WB (RMC) 2516H3/4C 25000 3121 (8x2) 205” WB 3121 31000 TIPPER

TIPPER 115" WB CT1613H/2 16200 TIPPER 142" WB CT1613H/1 16200 TIPPER 142"WB CT1613/2S 16200 SFC TIPPER - 150"WB ST 1613H 16200 1616T – 142” WB CT 1616 16200 1616T – 115”WB CT 1616/1 16200 1616ST – 150”WB 1616ST 16200 Taurus HD 2516 Mining Tipper 2516MT/1 25000 2516H (6x4) 150" WB 2516H3/4 25000

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Vehicle Nomenclature GVW / GCW (Kg) TRACTOR

3015 TT 130” WB 3015TT 30200 3516 TT 130” WB 3516 35200 3516 TT 130” ARTIK 35.16H 3516H3 TRACTOR ARTIK 35.16H3 35200 4921H (6x4) Tractor 4921H 49000

4018H3 TRACTOR ARTIK 40.18H3 40200

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16. CRITERIA FOR ACCEPTANCE OF WARRANTY CLAIMS

Technical guidelines for acceptance of complaints under warranty for AL items – sec 17 and ancillary supplies (those that have to be referred to the suppliers directly) are separately given in Section 18

The list of non-warranty items appear in Section 19 .

Although ‘wear and tear’ components do not enjoy the benefits of warranty, on a few selected components, limits have been prescribed for acceptance of their failure within the terms of warranty. These items are listed in Section 19 alongwith the prescribed limits.

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17. GUIDELINES FOR WARRANTY CLAIM DECISION (AL)

S.No Components Nature of failure Decision Remarks 1 Engine Assembly Any major failure on Accept Replace Engine assembly and end Drive – away chassis the failed Engine assembly as it is to AL for investigation. 2 Gear Box Assembly Any major failure on Accept Replace Gearbox assembly and Drive-away chassis send failed Gear Box assembly as it is to AL for investigation. 1. ENGINE CRANKCASE Crankcase Blow hole Accept Crankcase Crack Accept 1. If the crack is along the cross hole, in the bore. 2. Provided the complaint is not due to overheating/thermal distortion. Reject 1. If the cooling system is not maintained properly ie. Thermostat/Radiator cap missing or inadequate airflow across the radiator. 2. Non –usage of anti-freeze Compound in cold weather operations. 3. If the crankcase top surface grooved / cracked due to prolonged operation after gasket blowing. Cylinder head studs Broken Accept Provided it is not due to over tightening. Cylinder Liner Crack Accept Provided the cylinder head had only the not been dismantled earlier affected liner Reject 1. If recommended oil filter element is not used. 2. If correct grade of oil is not used. 3. If Engine oil not changed at the specified intervals. 4. If a gasket of lesser thickness had been used.

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S.No Components Nature of failure Decision Remarks 5. If cylinder head nuts are found loose. 6. If Air cleaner is not maintained as specified. 7. If deposit of dust is found inside the inlet manifold. 8. If Engine found overheated. 9. If FIP seals are tampered. 10. If Injector is dribbling or having glow opening pressure. 11. If piston scuffing is found/ 12. If the liner shows excess wear. Camshaft Key Shearing due to Accept If the seizure of cam bush is not seizure of cam bush due to faulty lubrication. Flywheel housing Crack appearing near Reject If due to mounting flange 1. Loose mounting bolts 2. Improper engine mounting or whipping of propeller shaft. Crack near starter Reject 1. If due to starter hitting the motor mounting axle beam. 2. If due to loose starter mounting studs / nuts. 3. If evidence of external damage is seen. 2. CYLINDER HEAD Cylinder Head Blow hole / crack Accept 1. If the crack is not due to overheating / mishandling. 2. If the damage is due to valve seat falling off. Reject 1. If the excessive scale formation in the water passage is noticed. 2. If signs of overheating noticed. Engine Valve Breakage Accept Provided : 1. Engine was not opened earlier. 2. FIP is not tampered with. Injector was not found dribbling. 3. Not consequential to entry

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks of foreign particles. 4. No excessive carbon formation resulting in valve sticking. 5. There was no change of over-running of the vehicle. 6. Valve timing is correct. 7. No valve stamping marks noticed on piston. 8. There is no sign of seizure of tappet, rocker lever. 9. There is no sign of bent push rod, breakage of valve springs split cone etc, 10. Tappet clearance is checked and found correct on other cylinders. Push Rod Bent / Broken Accept Provided valve tappet clearance is adjusted regularly as per recommendation. Valve timing is correct Tappet Broken Accept If valve timing is OK and correct grade of oil was used. Valve spring collar and Breakage Accept Provided the tappet clearance is split cones periodically checked. Valve spring Breakage Accept If FIP is not tampered with Rocker Arm Broken Accept 1. If the FIP is not tampered with 2. IF the valve timing is correct. Ball end screw Worn / Nut working Accept loose Valve guide Broken / Cracked Accept Provided correct grade of engine oil is used. Cylinder head gasket Blown Accept Provided 1. Cylinder head has not been dismantled earlier and retorqueing of cylinder head nuts carried out during 8000 kms service. 2. All free services availed by the customer. 3. No signs of overheating due

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks to loss of coolant 4. Incorrect liner protection. Reject 1. Signs of overheating found due to maintenance factors. 2. Thermostat removed. 3. CRANKSHAFT Crankshaft Breakage and crack Reject 1. If signs of unsatisfactory lubrication (luish marks on journal, indicating oil starvation) noticed both on bearings on crankshaft 2. If FIP calibration and cutting in rpm altered. 3. If Engine is run with damaged damper pulley. 4. If the crankshaft has been reground by the customer. 5. If the thrust washer at one end found seized due to insufficient end float. Worn out / Scored Reject 1. If the improper grade . contaminated lub oil is used. 2. If due to improper filtration (non genuine oil filter element, improper assy of filter element or chocked filter element) 3. If diesel dilution with lub oil is observed. Breakage at gear end Accept Provided the front end drive alignment is OK and the recommended PTO is used. Adaptor bolt breakage Accept If the locking plate is found intact Damper pulley Rubber shearing off Accept Leaky Accept If there is no sign of any external damage Flywheel ring gear Teeth chipping off Reject If due to bad usage by continuous teeth breakage cranking. Engine rear oil seal Leak Accept For acceptance limits refer Sec. 19 4. PISTON / CON ROD Piston Breakage Accept Provided – 1. No overheating and scuffing marks on any

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks piston including failed piston. 2. No foreign material inside the cylinder. Injectors are in good condition and spray pattern is in order.

Gudgeon Pin Circlip Dislodged / Broken Accept Provided – 1. No scuffing marks on piston due to overheating. 2. No sign of seizure on corresponding small end bush Piston Ring Broken / Seizure Accept 1. If the engine has not been opened by the customer earlier. 2. If the cooling / lubrication system is in order. 3. If no excessive carbon formation, indicating faulty injectors / incorrect lubrication. Piston Ring Broken / Seizure Reject 1. If inlet manifold indicated dust entry. 2. If the liners show excess wear. Con rod SE bush Pitting / breakage Accept Provided engine oil used is of the correct grade, FIP is not tampered. Con rod Breakage / Splitting Accept Provided – through oil hole 1. The corresponding piston and con rod has not been removed earlier. 2. No hydraulic lock caused due to entry of water through inlet manifold causing con rod to bend / break.

If FIP seals have been tampered. Reject Con rod bolt Stretching and Accept If injection pump seal has not fracturing been tampered with

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks Bearing shells Rotation Reject 1. If non-genuine filter is used and filter is clogged. 2. If foreign material is found blocking the oil passage. 3. If improper grade of oil is used. 4. If oil change was not done at the specified interval. 5. If the air cleaner is not maintained as specified. 6. If injection pump seal has been tampered with. Rotation Accept 1. Provided the en gine has not been opened up earlier by the customer and has been maintained as specified. 2. If only one part of bearing has failed and condition of other bearings are good. 3. If bearing notches found broken.

5. TIMING CASE Idler Bolt Breakage / Working Accept Provided front timing cover was loose not opened earlier. 6. WATER PUMP Water Pump Water leakage Accept If due to faulty machining of impeller casing or blow hole. Bearing noise / Accept Provided bearings are lubricated breakage properly. For acceptance limits refer sec. 19

If the bearing failure is due to Reject normal wear. Key shearing Accept 1. Provided bearings have not seized due to faulty lubrication . 2. Hub nut is intact. Fan Blade Blades shearing off at Accept 1. Provided no impact with rivet holes Radiator or stay rod 2. Provided engine not cranked forcibly by using the fan blade. 3. Provided water pump

33

AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks bearing condition satisfactory. Polypropylene fan Breakage Accept 1. Provided no impact with Radiator stay rod. 2. Provided engine not cranked forcibly by using the fan blade. 3. Provided water pump bearing condition satisfactory. 7. OIL PUMP a) Oil pump drive Tongue breakage Accept Provided: shaft 1. The engine was not opened earlier. 2. Oil pump gears not sticky/jammed. 3. no entry of foreign particles observed 4. condition of oil is in order 5. binding of helical gear in the thrust housing. b) Oil pressure gauge Broken / Damaged Accept Provided clamps are in position pipe (bundy pipe) and the pipe is not fouling with another component. c) Lub. Oil delivery Crack Accept Provided the engine was not and suction pipes opened earlier. No external impact on sump bottom. 8. FUEL PUMP / INJECTORS FIP Drive Coupling plates crack Accept If the alignment is OK and not / breakage tampered with 9. FILTERS Oil filter body & Cover Leakage / Blow hole Accept If not due to mishandling 10. ENGINE MOUNTING a) Metacone Rubber material Accept If the mounting bolts are in tact. mounting getting damaged and For acceptance limits refer sec. 19 plate breaking b) Engine front Rubber shearing Accept If the mounting bolts are not mounting pad loose. For acceptance limits refer Sec. 19.

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks 11. OIL COOLER Oil Cooler Leaky Accept Crack at brazing joints or pipe 12. RADIATOR a) Radiator Leaky Accept Provided 1. Not due to any external damages. 2. Not due to loose mountings. 3. Conditions of radiator rubber mountings is ok

If repaired at unauthorised Reject workshop b) Coolant tank Crack / Leak Accept 1. If the tank mountings is tight. 2. If no external hit 13. DIPSTICK Dipstick Broken Accept If the failure is due to soldering giving way.

Reject If due to mishandling. 14. AIR CLEANER Filtration ineffective Accept Provided – Dust particles are found in inlet manifold / inlet pipings in spite of 1. Maintaining specified oil in bowl to the correct level. 2. Bowl rubber seal is in good condition 3. Rubber beading between stack pipe and wire mesh in good condition (in case of remote mtd air cleaner ) Disintegration of wire Accept If wire mesh broken pieces are mesh found in oil inspite of proper air cleaner maintenance. Leakages through air Accept Provided - cleaner The leaks are established from spot welding on top cover (in case of direct mounted air cleaner) and from spot welding / soldering in body (in case of remote mounted air cleaner). 15. CLUTCH DISC a) Clutch back Cracked / Reject 1. If the vehicle had been

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks plate face plate glazed/broken found without recommended pedal play. 2. If there are signs of overheating /slippage

Accept If the crack emanates from the slots

b) Clutch Disc Torsion spring Accept If the linings are intact and wear breakage/loose is normal. For acceptance limits refer Sec. 19.

Liner cracked / Accept 1. If there are no signs of disintegrated overheating / slippage 2. If wear and tear is normal and failure is highly premature. For acceptance limits refer sec. 19.

Hub rivets Accept If there are no signs of loose/broken overheating/slippage

c) Clutch Pressure Loss of tension / Accept If there are no signs of plate spring Permanent set overheating and slippage d) Clutch withdrawal Noisy / sticky Accept For acceptance limits refer Sec 19. bearing Reject 1. If due to inadequate lubrication. 2. If due to clutch riding 3. If due to wrong clutch pedal play adjustment. e) Diaphragm clutch Diaphragm tip Accept 1. If clutch release bearing is not breakage fouling with diaphragm tip (for mechanical actuation) 2. If no modification carried out on clutch release bearing.

Tip wear Reject 1. If clutch riding is observed. 2. If clutch rod setting is incorrect.

Accept 1. If no clutch slip is observed. Pressure plate crack 2. If cover assembly to flywheel

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks bolts are tight 3. If clutch free play is maintained.

Straps breakage Accept 16. GEAR BOX a) Main shaft Breakage Accept Provided oil condition is satisfactory. b) Pinion shaft Teeth breakage Accept Provided – 1. Gear shift lever setting is ok. 2. Pinion shaft end float adjustment is ok 3. The bearing condition is ok . c) Gear wheel Teeth breakage Accept Provided – 1. clutch system adjusted properly and gear shift mechanism is in order. 2. no evidence of crash engagement of gear 3. the vehicle has not bogged down 4. gearbox not opened earlier 5. lubrication and condition of bushes are ok. 6. Mating gear is ok.

Bush seizure Accept 1. If the oil level is maintained and there is no contamination. 2. If gearbox oil change has been done as per maintenance schedule. Provided the gearbox has not been opened earlier. d) Locking screw Loosening Accept Provided the gearbox has not of counter shaft been opened earlier. washer e) Gear casing Crack Reject 1. If due to improper engine mounting. 2. If bottom support given

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks by the customer 3. If any signs of external damage is seen.

Accept 1. If due to consequential damage to gear teeth. f) Bearing Defective / failed Accept 2. If the gearbox was not opened earlier. 3. If the level and grade of oils is in order.

Reject If the failure is due to normal wear and tear. g) Synchroniser Worn out Accept For acceptance limits refer Sec. 19 rings 1. If wrong grade of oil Reject used and oil change is not carried out as per schedule. 2. condition of clutch is bad 3. If declutching is not carried out while shifting gears. 4. If gearbox is dismantled by unauthorised workshop h) Gear shift ball Normal wear Reject If maintenance Ok. joints Premature shake Accept For acceptance limits refer sec 19. i) ZF transmatic Defective Reject 1. If the electrical Electronic unit connection to transmatic system are tampered. 17. PROPELLER 2. SHAFT a) Propeller Shaft Tube bent / twisted Accept 3. Provided vehicle not overloaded. 4. Vehicle had not got bogged down . 5. Provided flange mounting bolts are not loose. b) Prop shaft yoke and Breakage Accept 1. If the lubrication is ok stub shaft 2. IF vehicle has ot got bogged down

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks 3. Provided vehicle not overloaded. 4. Flange mounting bolts are tight If broken into two with splines in tact. c) U J Cross Breakage Accept As above Maintenance is ok and wear is normal. For acceptance limits refer Sec. 19 d) C J Bearing Pitting / noisy Accept 1. If lubrication is ok 2. If there is no misalignment / bend in prop shaft. 18. REAR AXLE Teeth pitted / broken Accept 1. If the unit was not dismantled earlier. a) Crown / Pinion 2. If oil changes as well as brand of oil are to the specification. 3. If back lash is within the limits.

4. If the vehicle not overloaded. 5. If not misused in operation.

Reject If maintenance is not satisfactory. b)Crown wheel bolts Shearing Accept Provided – 1. Free services are carried out at dealer point 2. Unit not tampered earlier 3. Vehicle not overloaded 4. Maintenance / oil change is regular 5. Tightness of bolts had been checked at 16000 kms service vehicle had not got bogged down. c) Differential bearings Rollers and races Accept Provided – pitted /broken 1. Diff. oil is not contaminated.

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks 2. differential unit is not dismantled earlier outside. 3. correct lubricant and change scheduled adopted by customer 4. Recommended Preload adjustment done at 16000 kms service

Reject If the failure was due to normal wear and if the maintenance is not satisfactory. d) Differential Cage Breakage Accept Bevel Wheels and Bevel 1. If it is due to failure of pinions or trunnion thrust washers, thrust washer locking pegs. 2. If oil condition is ok 3. IF no oil starvation 4. If no overheating If there is no evidence of wheel spinning e) Axle shaft Breakage Accept Provided – 1. Springs are not recambered 2. extra spring leaves not added. 3. No overloading on the vehicle the failure is not consequential to the vehicle getting bogged down. f) Diff input shaft Rollers and races Accept Provided – bearing pitted/ broken 1. General maintenance is ok 2. No alteration in suspension and chassis 3. Not due to oil starvation 4. Not due to normal wear and tear 5. Not overloaded.

g) Axle casing Cracked / bent Accept Provided – 1. Suspension h as not been modified with extra

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks leaves in the spring assy 2. Not dismantled earlier to carry out any modification. 1. Any modification done to Reject overload the vehicle. If general maintenance is poor. h) Wheel studs Thread chipped / stud Accept (as above) broken 1. If wheel studs are tightened to specified torque. Rotation Accept 2. If it is due to shearing of locking peg. If wheel studs are tightened to specified torque. i) Wheel bolt Rotation / Breakage Accept If bolts have not been over tightened. j) Wheel Bearings Races or rollers pitted/ Accept For acceptance limits refer Sec. 19 scored/ discoloured 1. correct grade of lub/change Reject period not maintained. 2. If hub greasing done by unauthorised workshop 3. Failure due to normal wear and tear. k) Brake drum Cracked / broken Accept 1. Examine for any external impact and make sure that the failure is not due to mishandling. 2. If drum does not show excess wear. l) Output shaft Cir clip coming out Accept If inter axle propeller shaft free snap ring (Hippo / from its groove on splines Taurus differential )

19 FRONT AXLE a) “I” Beam Cracked Accept If there is no evidence of any external impact Bent / Cracked Reject 1. If the investigations confirm that the vehicle was involved in an accident or was overloaded.

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks 2. If suspension altered to carry overload. b) King pin /bushes Premature wear Reject If due to lack of lubrication or excessive kingpin play. Breakage Accept If lub oil / adjustments are okay. c) Axle arm Crack Reject If due to accident d) Wheel bearings Races or rollers pitted Accept For acceptance limits refer Sec 19. / scored/ discoloured Reject 1. If correct grade of lub / change period not maintained. 2. If hub greasing done by unauthorised workshop 3. Failure due to normal wear and tear e) Drums Broken / crack Accept Provided – 1. not due to mishandling 2. not due to impact 3. if the wear is normal f) Wheel studs Rotation Accept Provided wheel nuts are tightened to specified torque. g) Wheel bolts Rotation / Breakage Accept ( as above ) h) Drag link /tie rod ball Work Accept If lubricants is regularly carried joint dies out For acceptance limits refer sec. 19 i) Ball pin Broken Accept 1. If not due to accident 2. If lubrication is carried out regularly. For acceptance limits refer sec. 19 20 STEERING a) Steering mounting Breakage Accept If it is not due to loose nut or due studs to any impact. b) Inner column Breakage Reject If it is due to external impact or accident c) Steering bearings Pitting Accept If it is not due to lack of lubrication /correct grade of lub oil is used. d) Rocker shaft hosur Pitting Accept 1. If not due to lack of lubricating oil / correct grade of lub oil is used. 2. If the steering box is not opened earlier. e) Cam & Roller Pitting Accept - do -

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks f) Steering wheel Crack Accept

g)Steering gear housing Blow hole Accept

21 BRAKES a) Brake liner Wear Reject If the wear is normal for the operating conditions Cracked / hardened / Accept If the operating conditions are glazed normal and there is no sign of excessive heating. For limits of acceptance refer sec, 19 b) Brake carrier Crack Accept Provided Mounting bolts are secured properly. 22 SUSPENSION AND FRAME a) Frame long member Bent / cracked Reject 1. If body / chassis mounting bolts loose 2. If body mounting not as per recommendation 3. If unauthorised welding on the side members is done 4. If unauthorised welding on the side members done 5. If unauthorised overhand extension is done 6. If spring buffer fouling /hitting the lower flange of side members due to faulty suspension . 7. If the vehicle has been overloaded. 8. If any modification done to overload the vehicle. b)Cross Member Crack Accept If not due to accident of impact. Reject If the mounting bolts were found loose c) Spring brackets Crack Reject 1. If extra leaves added and recambered.

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks 2. If due to loose bolts 3. IF due to overloading 4. If due to external hitting

5. If due to misalignment of spring assembly 6. If due to worn out shackle pin and bushes d) Spring Assy Loss of Camber / Accept For acceptance limits refer sec. 19 spring leaf breakage Reject 1. If springs have been recambered and leaves added. 2. If rubber buffer not provided 3. If due to overloading of vehicle beyond RLW 4. If spring bolts are loose 5. If shackles bushes are not lubricated or excessively worn out. 6. If shackle brackets are excessively worn out giving side play between spring eyes and bracket. 7. If due to abnormally bad terrain 8. If due to bad driving habits. e) Shcakle pin Worn out / Broken Reject 1. If due to improper lubrication. 2. If due to poor locking of shackle pin f) Bell crank lever / Tie Crack / Breakage Accept IF not due to overloading and rods unauthorised modification g)Torque stabilizers Breakage Reject 1. If due to improper maintenance. 2. If not due to external hits. h) Shock absorber Leaky / shaft broken Accept Provided springs are not tampered/modified. For acceptance limits refer sec. 19 i)Spring eye bolt Breakage Accept Provided it is not due to external hits. j) Weveller suspension Cracked Accept For acceptance limits refer

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks rubber pads sec. 19 k) Air bellows Cracked / cut Accept If the crack / cut is not due to external stone hits. For acceptance limits refer sec. 19. i) Rear spring seat Breakage Accept 1. If no extra leaves are added. (scammel suspension) 2. If mounting bolts are tight. m)Radius rod bush / Breakage Accept If all other radius rod / mounting pins/ mounting bolts are found to the specified bolts torque and split pins are intact. n) Bogie bracket Crack Accept If mounting bolts are found tightened to specified torque o) Bogie bracket bearing Seizure Accept If oil is present in the housing to the correct level p) Anti roll bar Broken Accept 1. If the suspension is not altered. 2. If it is not due to external impact 23 ACCESSORIES a) Spare wheel carrier Breakage / crack Accept If no sign of external hitting. b) Fuel tank Leakage Accept 1. If no external damage 2. If not due to loose mounting and vibration. c) Silencer flexible pipe Crack Accept If not due to loose mounting d) Wheel rims Broken / cracked Accept 1. If the wheel stud seating position is not damaged. 2. If no external impact 3. If vehicle is not overloaded. . Reject 1. If wheel mounting holes are elongated. 2. If wheel nuts are loose 3. If failure is due to over tightening e) Speedo cable / Breakage Accept If the routing / clamping of Throttle cable the cable is found in order. 24 ELECTRICALS a) Switches and gauges Defective Accept 1. If no ingress of water 2. If not tampered 3. For acceptance limits refer sec. 19 Reject If there is sign of any external damage and mishandling . b) Wiper Motor Defective Accept 1. If no fouling / loose fitments

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks found in the wiper linkages. 2. If wiper wiring connections are found tight. c) Wiring harness Burnt Accept Provided – 1. The wiring looms had been properly clamped and all connections / sockets / joints are kept tight. 2. If no part of the wiring loom is left open leading to short circuiting. d) Electronic flasher Defective Accept If the unit is already not tampered. e) Horn Not functioning Accept If the nut is already not tampered. 25 CAB / DASH BOARD a) Door glass winding Malfunctions Accept Provided it is not due to external hits b) Torsion bar Breakage Accept As above Misalignment Accept Realignment to be tried before replacement by a new one . c) CSO Lock release Breakage Accept If the cable is properly secured. cable d) CSO Lock housing Breakage Reject If the cab tilting instructions are on telescopic gear not followed. shift e) Cab tilt key housing Cracks Reject If the key is used to lift the cab f) Glove box lid Cracks Accept If no external hits are noticed g) windshield glass Crumbles Accept If not due to accident. For acceptance limits refer Sec. 19 Waviness Accept For acceptance limits refer sec 19 Vision blurred or any Accept For acceptance limits refer sec 19 manufacturing defect h) Cab front panel Not working Accept oddie fastener i) Driver seat Ratchet teeth Accept If no misuse is observed mechanism damaged or restricted movement

j) Door lock / remote Not opening or Accept For acceptance limits refer sec. 19 lock locking k) Cab painting Fading / blistering Accept Repainting of affected area only l) Dash Board panel. Cracks Accept If it is not due to misuse.

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks Seat belt. Door pads/sun visor

18. GUIDELINES FOR WARRANTY CLAIM DECISION (ANCILLARY)

S.No Components Nature of failure Decision Remarks 1 ENGINE FUEL PUMP / INJECTOR a) FIP cam box Leak / Back leak Accept Refer the claim to MICO b) Bottom end plugs Leak Accept If the failure is not due to improper – FIP handling. Refer the claim to MICO c) Injector body Leaking / crack Accept If not due to mishandling / improper tightening by customer. Refer claim to MICO d) Injector High Leaking / cracked Accept pressure pipes 2 ENGINE ACCESSORIES a) Turbocharger Seizure Accept Provided – turbine shaft 1. Lub oil specification is OK 2. Filter change and oil change has been periodical 3. Not subjected to overheating 4. The TC was not opened earlier 5. Air cleaner element is not choked 6. Starting and stopping procedure had been followed.

b) Turbocharger Oil leak and excess Accept - as above - glands engine oil being pumped through the exhaust manifold

c) Turbocharger Crack Reject If mounting bolts are loose. If body exhaust tail pipe is stressing TC body If any alteration in exhaust system. 3. REAR AXLE a) Crown / Pinion Teeth pitted / broken Accept 1. If the unit was not dismantled wear earlier. 2. If oil changes as well as brand of

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks oil are to specification 3. If pinion bearing preload is in order 4. If backlash is within limits 5. If vehicle is not overloaded 6. If not misused in operation b)Pressed/ Bend Reject 1. If overloaded. Welded axle 2. If rar suspension has been tampered with by addition of spring leaves. c) Pressed /Welded Cracking at brake Accept ….. axle carrier /mounting flange area 4. BRAKES a) Spring brake Crack Accept Provided – chamber 1. Not due to fouling 2. Not due to stone hit. In such cases refer to M/s Sundaram Clayton 3. Not due to loose mounting bolts

b) Needle Roller Worn or rotated Accept If proper lubrication schedule is bearings / Nylon provided bushes Reject In case of normal wear and tear

c) Expander unit Sticky / not working Accept Provided not tampering done by (Brakes) unauthorised persons

d) Pneumatic valves Leak / sticky Accept If regular maintenance is carried for / cylinder air filter, air compressor and draining of air tank. Only kits have to be changed. For acceptance limits refer sec. 19

5 POWER STEERING a) Power steering Steering Hard Accept If hard steering is due to Piston seal leakage ijn the gearbox b) Steering pump Seizure, pressure not Accept 1. If oil is not contaminated in the building up system 2. If correct grade of oil is used 3. If filter is not missing or

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks chocked. 6 ELECTRICALS Starter Defective Accept 1. If starter switch is found defective leading to starter failure. 2. If no loose connection found in starter terminals 3. If the failure is not due to continuous cranking or misuse For all defects refer the complaint to the concerned supplier /dealer Alternator Defective Accept If cable connections to alternator are found secure. For all defects refer the complaint to the concerned supplier / dealer . 7 A/C SYSTEM 1) Compressor Not working Accept

2) Condensor Fan Grounded / Burnt Accept Motor 3) Condensor Fan Broken / Bent Accept 1. If not due to external damage / blade mishandling 2. If it is due to loose mounting 4) Evaporator / Grounded /Burnt Accept Blower motor 5) Evaporator / Broken / bent Accept 1. If not due to loose mounting Blower wheel 6) Receiver Tank / 1. If no welding is carried out on Refriegerant the tank. Line 2. If not due to external damage. 7) Pressure switches Not working Accept (Low & High ) 8) Thermostat Not working Accept 9) Suction, Malfunctioning Accept If settings have not been tampered Discharge with Service valve Expansion Receiver Tank valves 10) Magnetic Clutch Malfunctioning Accept If settings have not been tampered with 8. TIPPING GEAR 1) PTO drive shaft Breakage from the slot Reject 1. If loaded beyond the rated load

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AL Warranty (Vehicles)

S.No Components Nature of failure Decision Remarks 2. Loose mountings

2) Swash plate Noisy Reject 1. If loaded beyond rated load. pump 2. Contaminated hydraulic fluid or incorrect / inadequate fluid used. 3. Loose mounting of the unit 3) Piston Piston crack in Ram Reject As stated above assy If any external damage to ram assy observed. Improper mounting of ram assy by body builder Improper distribution of load 4) Trunnion arm Breakage Reject If loaded beyond rated load. Loose mounting bolts

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AL Warranty (Vehicles)

19. NON-WARRANTY ITEMS

The warranty terms are a precise statement of AL’s intention to cover the replacement or repair cost, on a standardised and agreed basis, of any product failure resulting from defective material or substandard workmanship during the manufacturing process.

However, the following items will not be the subject of a warranty daim :

1. Gaskets (other than Cylinder Head Gasket)

2. Rubber components such as wiper blades, floor mats

3. Bulbs and lamp covers

4. Fuses

5. Upholstry including seat cushions and covers

6. Glass items (other than windscreen glass)

7. Suspension pins and bushes

8. Cowl

9. Fasteners except main bearing cap bolts, con rod bolts, differential bearing cap

mounting bolts

10. Parts recommended to be replaced during routine maintenance

11. Consumable items such as lub oil, grease, anti-corrosion/ anti-freeze compound etc. However, where oil replacement is required in Engine, Gearbox and Rear axle on account of overhaul under warranty, the same shall be carried out Free of cost to customer. This will not include topping-up of ‘Oils’. 12. In the case of vehicles supplied Fully Built, Warranty benefits as agreed to in the

specific sale contract will be applicable.

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AL Warranty (Vehicles)

20. GUIDELINES FOR ACCEPTANCE OF ‘WEAR & TEAR’ COMPONENTS

UNDER WARRANTY

The components listed below are of ‘wear and tear’ nature. Premature failures of these may be accepted up to the limits specified. It is to be understood that the life of these components depends on the nature of operation and duty cycle and only if the failure is premature in relation to these, warranty replacement has to be effected.

Component Limit (in Kms / Months) Clutch Facing 32,000 km / 6 months Brake Lining 16,000 km / 3 months Bearings 72,000 km / 12months Oil seals 72,000 km / 12 months Ball joints 72,000 km / 12 months Fan belt 32,000 km / 6 months UJ 72,000 km / 12 months Clutch cylinders 50,000 km / 12 months Cables 32,000 km / 6 months Plastic and rubber components 12 months Cab trim components 12 months Electricals 12 months Spring leaves 16,000 km (provided suspension not tampered) Shock absorber 32,000 km / 6 months Air suspension (bellow / leaf spring/ leveling 1,00,000 km / 12 months valve)

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AL Warranty (Vehicles)

21. PROCEDURE FOR CLAIMING – ANCILLARY SUPPLIES

Warranty offered by AL covers all the components, both Works made and supplies by ancillary manufacturers, fitted on products supplied by AL subject to variation in the warranty period in the case of specified items mentioned in Section 21.

Warranty attention on account of failure of all parts supplied by ancillary manufacturers will be rendered by AL Dealers and Warranty Claim submitted to AL.

A list of supplier codes and identification mark for various items also appears later in

Section 22.

For each supplier, a separate Warranty Claim has to be submitted and no two items shall be clubbed in one Claim.

However, in the case of the following suppliers, the Dealer will prefer a claim directly on the respective supplier or his Dealer for any warranty attention that may be required.

1. Fuel Injection Equipment supplied by MICO

2. Electrical equipment supplied by LUCAS and MICO

3. Supplies by Sundaram Clayton

4. Turbocharger of Turbo Energy Limited

5. Power Steering equipment (ZF and RANE make)

6. Supplies by Automotive Axles Ltd in case of failures relating to replacement Axle

Casing

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AL Warranty (Vehicles)

7. Tipping equipment supplied by Hyva, UT and Wipro.

8. Batteries (all OE makes)

9. Tyres (all OE makes)

The Warranty period offered by the above suppliers, where it varies from vehicle warranty, is given separately in Section 21. The decision of the above supplier on extending warranty attention shall be final.

The technical guidelines for acceptance of claims are given in Section 17.

Upon inspection of the failed material received by AL, AL reserves the right to reverse a claim if

- Defect as mentioned in the claim does not exist

- Failed material returned are found to be either non-genuine or if any component is

missing

- Parts are received in a damaged condition due to improper packing thereby not

allowing a proper investigation

- Parts are received in a rusted condition due to non-application of rust preservative

coatings

- Wrong parts are received or mating parts do not match, e.g. Crown Wheel & Pinion

- Parts are not received within 45 days from the date of claim approval.

If it becomes necessary AL will reverse the claim and recover the value of claim settled.

However, failed material sent to AL will not be returned.

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AL Warranty (Vehicles)

22. WARRANTY PERIOD FOR PROPRIETARY ITEMS VARYING FROM AL’S WARRANTY PERIOD

Sl. Component / Name of the Kms / Period Unit Supplier

1 F.I.E. MICO 12 months from date of sale of vehicle

2 Foot brake Sundaram Clayton 24 months or 200000 km with components Ltd Airdrier from date of sale of vehicle, whichever is earlier

12 months or 100000 km without Airdrier from date of sale of vehicle, whichever is earlier

3 Tipping Gear UT, WIPRO, HYVA, 18 months from date of sale of EDBRO vehicle or 3000 hrs of operation

4 Battery Various 12 months from date of sale of vehicle

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AL Warranty (Vehicles)

23 SUPPLIER’S CODE AND IDENTIFICATION

Supplier Part / Unit Supplied Supplier Name Identification Code ENGINE Air Blast Heat Exchanger 1536 Asian Radiator ASIAN Air blast oil cooler 5473 Halgona Radiators Halgona Air duct hose 3887 Sam Plastics SAM Air Filter 1712 India Filters INDIA FILTER Air Filter 2041 Luminous Autolight Luman (2041) Air Filter 2711 Southern Pressings Name Plate Air Filter P066 Fleet Guard Name sticker All Filters 0586 Lumax Industries Lumax All joints 2374 Perfect Circle Victor Ltd VICOR All joints 3957 Talbros Automotive Components TALBROS Dry Type Air Cleaner 6977 Fleet Guard Name sticker All Joints 0714 Sankar Sealing System Sankar All Joints 1559 Banco Products Banco Bottom cover 1894 Karnataka Precision Inds. 1894 Bottom Cover 3892 Unimech Industries UI Bump stop S/A 3105 Buyer’s Engineers BE Bump stop S/A 2929 Vapi Rubber Industrial VI Camshaft Bush 1309 Copper Alloy Industries C Camshaft Bush 2433 Rapsri Engg. Industries R Charge Air Cooler 6972 Young Industries CAC Charge Air Cooler 7057 Zios Charge Air Coolers P Ltd., ZIOS Pune Charge Air Cooler 5009 Alkraft P Ltd., Chennai Alkraft Cogged Belt 0477 Hilton Rubber Limited HILTON Cogged Belt 1507 Fenner India Fenner Con rod bearings 1547 Gabriel India Ltd, GB Con Rod SE Bush 1209 Bimetal Bearings BM Con Rod SE Bush 1926 Kiroloskar Oil Engines KOEL Con Rod SE Bush 1547 Gabriel India GB Con Rod Bearings 1209 Bimetal Bearing Ltd BM Con Rod Bearings 1926 Kirloskar Oil Engines Ltd KOEL Crankshaft 2556 Shardlow India Ltd., Shardlow Crankshaft Adaptor 4013 Abhijat Industries 4013 Crankshaft adaptor 1894 Karnataka Precision Inds. 1894 Cylinder Gasket 402/412 2972 Talbros Automotive TALBROS

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Cylinder Head Gasket 3957 Talbros Automotive TALBROS Cylinder Head Gasket 1559 BANCO Products India (P) BANCO Cylinder Head Gasket 2374 Perfect Circle Victor Ltd., VICTOR Cylinder Head Gasket 0714 Sankar Sealing System SANKAR Cylinder Liner 1076 Auto Liners 1076 Cylinder Liner 4086 Bharat Auto Enterprise 4086 Cylinder Liner 3091 Bharat Industries 3091 Cylinder Liner 3091 Bharat Industries 3091 Cylinder Liner 3114 Centricast Foundries 3114 Cylinder Liner 3146 Chukkappalli Auto Components 3146 Cylinder Liner 3147 Chukkappalli Finance 3147 Cylinder Liner 3155 Chukkappalli Industries 3155 Cylinder Liner 4214 Emkeyen Enterprises 4214 Cylinder Liner 0372 Engineering Marketing and 372 Inspection Cylinder Liner 1827 Instruments and Controls 1827 Cylinder Liner 2053 Machinekraft 2053 Cylinder Liner 0633 Malayil Electro Castings 633 Cylinder Liner 2293 Pearlite Liners (P) Ltd, 2293 Cylinder Liner 0685 Sleeves India 685 Cylinder Liner 2504 Sunas Engineering 2504 Cylinder Liner 2021 City liners Agencies (P) Ltd., 2021 Cylinder Liner 2038 Liners India Ltd., 2038 Damper Pulley 1077 Autolec manufacturing and A Marketing Damper Pulley 1366 Dampers India DI Dipstick 3547 Lakshmi Industrial Plastics lakshmi Driving Belt 1387 Dunlop India Ltd Dunlop Dry type air cleaner 6977 Fleet-Guard Filters I Ltd FE Engine Fail Safe System 4027 Aries Electronics ARIES Engine Mounting Pad 0650 Madras Rubber Products MRP Engine Mounting Pad 2642 Sundaram Industries SIR Engine Mounting Pad 2929 Vapi Rubber Industrial VI Engine Rear Mounting 3105 Buyer’s Engineers BE Fan Belt 0477 Roulunds Codan (I) Ltd Roulunds Fan Belt 4197 BMF Belting Limited BMF Fan Belt 1507 Fenner India Ltd FENNER Fan Belt X517 Beijing Automotives(China make) Chinese letters BJ FIP 2132 Motor Industries Co. Ltd. MICO

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code FIP & Injector 2132 Motor Industries Co. Ltd. MICO Flywheel 1580 Ghatge Patil Industries Ltd. GPI Gudgeon Pin 1456 Escorts Ltd MAHLE Gudgeon Pin 1733 India Pistons Ltd IPL(1733) Gudgeon Pin 2562 Shriram Pistons and Rings Ltd., USHA 2562 Heat Exchanger 1536 Asian Radiator ASIAN Heat Exchanger 2860 Universal Heat Exchangers UHE Impeller 2217 NF (P) Limited NF Impeller 3683 Precision Engg. Works PEW Inlet/Ex. Valves 2562 Shriram Pistons and Rings Ltd., USHA (PNo) Inlet/Ex. Valves 1913 Karmobiles Ltd. KVL (PNo) Inlet/Exhaust Valve 1450 Engine Valves Ltd, EVL Main bearing 1209 Bimetal Bearing Ltd BM Main bearing 1547 Gabriel India Ltd GB Main bearing 1926 Kirloskar Oil Engines KOEL Metacone Mounting 4610 Buyer’s Engineers, BE Metacone Mounting 1753 Industrial Rubber Products IRP Metacone Mounting 3209 Mechan Engineering P. Ltd. VIR Metacone Mounting 3105 Meenakshi Mouldings P. Ltd 3105 Metacone Mounting 2929 Vapi Rubber Industrial VI Oil Cooler 1536 Asian Radiator ASIAN Oil Cooler 2860 Universal Heat Exchangers UHE Oil Cooler 2862 Universal Radiators Ltd UR Oil Cooler 3208 Manickam Radiators MANICKAM Oil Cooler 6957 Voras Excluisve Tools Pvt. Ltd Oil Cooler - Case 4125 English Tools and Casting Pvt. Ltd. ETC Oil Filter Element 4667 Mikroflo Filters MIKROFLO Oil Filter Element 2379 Purolator India Limited 2379 Oil Filter Element 1133 Ashra Consultants (P) Ltd. 1133 (PNo.) Water Separator 5098 Engine Tech. Systems (I) Pvt. Ltd. Engine Tech Fuel Water Separator 6977 Fleet Guard Fleet Guard Oil Seal 1507 Fenner India Ltd KOS 1988 Oil Seal Gaco GACO Oil Seal 2649 Super Seals SS Oil Seal 3359 MRP Auto Rub P. Ltd MRP Piston 1456 Escorts Ltd, MAHLE Piston 1733 India Piston Ltd, IPL(1733) Piston (370/401/6.65) 2562 Shriram Pistons USHA

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Piston rings 1591 Goetze India Ltd, GOETZE Piston rings 1733 India Piston Ltd IPL(1733) Pistons/Rings 2562 Shriram Pistons and Rings Ltd., USHA 2562 Plastic Fan 4313 Govel Plastics (P) Ltd, GOVEL Plastic Fan 4005 Ampson Plastics P. Ltd AP Push Rod 3928 Ghaziabad Precision Products Ltd GPP Push Rod 4722 Pal Dahle (P) Ltd PD Push rod 1083 Autopal Manufacturing Co. AUTOPAL Radiator 1558 BANCO Products India (P) BANCO Radiator 1652 Halgona Radiators, HALGONA Radiator 1735 India Radiator Ltd, IRL Radiator 1930 Klipco private Ltd Klipco Radiator 4575 Madras Heat Transfer MHTP Radiator 5864 Premier Radiator PREMIER Radiator 2862 Universal Radiators Ltd UR Radiator (680TC) 1536 Asian Radiator ASIAN Radiator 6009 GS Radiators Limited GS Radiators Radiator 6326 Teksons Limited, Mumbai Teksons Radiators Aluminum 6244 TATA Toyo Ltd. Pune TATA TOYO Radiator 1930 Clipco Inds CLIPCO Radiator 5009 Alkraft ALKRAFT Shroud Radiator 6017 Sakthi Fiberglass & Fabricators SAKTH Radiator Mounting Bush 4902 Taylor Rubber Industry TRI Rocker Lever bush 1926 Kirloskar Oil Engines KOEL Small End bush-conrod 1926 Kirloskar Oil Engines KOEL Small end bush-conrod 1209 Bimetal Bearing Ltd BM Starter Ring 4356 Hindustan Ring Gears HRG Starter Ring 4547 Lasco Engineering Co. LASCO Starter ring 1734 India Piston Repco IRP Tappet 1077 Autolec 1077 Tappet 2350 Engine Components 2350 Tappet 4375 Han Tools 4375 Thermostat 4558 Tribology India Pvt. Ltd WAX or TRIBOLOGY Thermostat 2948 Western Thompson, WESTERN Thermostat 3157 Caltherm thermostats CALTHERM Thermostat (Hino) 2943 Wax Thermostats P Ltd, WAX or TRIBOLOGY Turbocharger 4970 Turbo Energy Ltd., TEL Valve Guide 1450 Engine Valves Ltd EVL

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Valve Guide 4689 Speed Valves Industries 4689 Valve Guide 4634 Sridhar Technocrafts 4634 Valve Guide 3611 Madhu Machine Tools 3611 Valve Guide 2293 Pearlite liners 2293 Valve Guide 3382 MASP Funktioning 3382 Valve inlet/exhaust 1913 Kar Mobiles Limited KVL Valve Seat 2381 Perfect Alloy Comp. 2381 Valve Spring 2631 Stumpp Schuele Somappa GREEN Valve Spring 4089 The Bombay Co.Ltd BROWN & WHITE BAND Viscous Clutch 3030 Amalgamations Valeo Clutch Ltd Valeo Viscous Fan Clutch 6483 Borgwarner Viscous Damper 2168 Mechnaar Engg. Pvt.Ltd. M Viscous Fan Clutch 6483 Borgwarner Cooling Systems India BW P Ltd. Viscous Fan Clutch P105 Behr India Ltd Behr Water Pump Seal 1507 Fenner India Ltd. Fenner Water Pump Seal 1085 Automotive Industrial Seals (P) Ltd. AIS AL Pump 5090 Alpump Water Pump Seal 1014 AVON AVON Air Cleaner 2041 Luman Auto Light (P) Ltd. LUMAN Air Cleaner (1312) 2711 Southern Pressings P. Ltd SPTC Air Compressor Hose 5984 Ranflex Braided Compressor Hose RANFLEX Bush - FIP Supt. 1209 Bimetal Bearings Ltd BM Bush - FIP/PS 1209 Bimetal Bearings Ltd BM Cam Gear 5324 Elforge Ltd. EFL Camshaft 1198 Bharat Forge Ltd. BFL Con Rod 1198 Bharat Forge Ltd. Pune BFL Crank Gear 5324 Elforge Ltd. EFL Damper 3368 Hodek Engineering Works H Drive Pulley 1077 Autolec Manufacturing & A Marketing Pvt. Ltd. Exhaust Manifold 3231 Eltex Pvt. Ltd. ELTEX Fan Hub 3368 Hodex Engineering Works H FIP Gear 5324 Elforge Ltd. EFL Idler Shaft 5324 Elforge Ltd EFL Inter Bush 1209 Bimetal Bearings Ltd, BM Inter Gear 5324 Elforge Ltd. EFL Nozzle Clamp 5324 Elforge Ltd. EFL Oil Cooler 2391 Poona Shims Pvt. Ltd. POSH

60

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Oil Pressure Switch 3235 MVD Auto Components FUSI OP Driven Gear 5324 Elforge Ltd EFL OP Gear 5324 Elforge Ltd EFL PMP Pulley 1077 Autolec Manufacturing and A Marketing Pvt. Ltd. Power Steering Gear 5324 Elforge Ltd. EFL Pulley 2168 Mechnarr Engs. (P) Ltd. ME Pulley Compressor 1077 Autolec manufacturing & A Marketing Pvt. Ltd. Pulley Tensioner 1077 Autolec manufacturing & A Marketing Pvt. Ltd. Radiator 6009 G S Radiators Ltd GS Ring Gear 1734 India Piston Repco IPR S. Shaft 5324 Elforge Ltd. EFL Sender Unit 2372 Premier Instruments & Controls PRICOL Thermostat 5192 Caltherm (P) Ltd. CAL Timing Case Inner 1878 Jaya Hind Ind. Ltd J Timing Case Outer 1878 Jaya Hind Ind. Ltd J Water Pump 5090 AL Pump Pvt. Ltd. ALPUMP DAT Tank 6921 Time Packaging TPL Dearation Tank 5703 Milton Plastics MILTON Deareation Tank 5098 Engine Tech. Systems (I) Pvt. Ltd. EnginTech Exhaust Pipe 5959 RAS Metal Fabricators RAS Turbocharger 4970 Turbo Energy TEL

CLUTCH Clutch disc P095 Setco Automotive SETCO Clutch Housing 1051 Ashok Iron Works AIW Clutch Plate 1031 Amalgamation Repco Ltd, AMREP Clutch Plate 2088 Mahindra & Mahindra Ltd, M & M Clutch Plate 2435 Rane Brake Linings RBL Clutch Plate 1305 Clutch Auto Limited CA Clutch Spring 0678 Nagappa Springs (P) Ltd WHITE COLOUR Clutch Spring 2631 Stumpp Schule Somappa Colour Code Clutch Spring 4600 Machs Spring Pvt. Ltd. Colour Code Cover Assembly 2435 Rane Brake Linings RBL Clutch Withdrawal Bearing 4809 Swathantra Jain SWATHANTRA Diaphragm Clutch Hindustan Composites HF Wearing Plate 2435 Rane Brake Linings RBL

61

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Clutch Withdrawal Plate 4425 Janus Auto Clutch 6422 Texpin Bearings Ltd. TEXPIN Clutch Withdrawal Brg. 5177 RMP Bearing Ltd. RMP Clutch Disc 4318 Setco SETCO Clutch booster X006 Wabco Products WABCO GEAR BOX Gearbox Casing 1051 Ashok Iron Works AIW Marine Gear Box 1580 Ghatge Patil Industries Ltd, GPI Marine PTO 4217 Easun Machine Tool Name Plate PTO Unit 1580 Ghatge Patil Industries Ltd, GPI Speed Change Casing 1051 Ashok Iron Works AIW

PROPELLER SHAFT Propeller Shaft 3773 GNA Udyog Ltd GNA Propeller Shaft, UJ Cross 2088 Mahindra Sona Ltd, MSL Propeller Shaft, UJ Cross 4981 Hindustan Hardy Spicer HHSL Prop. Shaft “T” Series 3441 Spicer India Ltd (HHSL) spicer CJ Brg. 9812 Hardy Spicer Hardy Spicer Prop. Shaft “T” Series 3441 Spicer India Ltd (HHSL) spicer

AXLES Axle Arm 1653 AM Forge Ind. Ltd. AMF Axle Beam 1653 Amforge Industries Ltd. Amforge Axle Casing 4003 Axles India Limited, AIL Axle Casing 4018 Automotive Axles Limited. AAL Axle Shaft 1616 Gurunanak Auto Enterprises GNA Thrust Bearings FA90 6422 Texspin Axle Shaft 2556 Shardlow India Ltd Shardlow CWP 1195 Bharat Gear Ltd, BGL CWP R149 / Q109 /SQR 109 4018 Automotive Axles Limited. AAL / C100 Oil Seal Rear Hub 5484 Hitech Arai Ltd HTA Thrust bearing (FA90) 6422 Texspin Bearings Ltd., Texspin Rear Axle Casing 4018 Automotive Axles Ltd AAL Rear Wheel Bolt 6840 STL STL

BRAKE Air Compressor, 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)

62

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Air Filter 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Air Hose Assembly 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Air Reservoir 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Brake Chamber 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Brake Chamber X006 Wabco Products Ltde WABCO Brake Drum 1051 Ashok Iron Works AIW Brake Drum 1137 Aqura AQ Brake Drum 5200 CPC Ltd. CPC Brake Drum 8412 Ennore Foundries EF Brake Drum 4219 Eskayaar Industries E Brake Drum 1580 Ghatge Patil Industries Ltd. 1580 Brake Drum 5655 Lamina Foundries Ltd LM Brake Drum 6736 Mak Auto (P) Ltd. M Brake Drum 3630 Mak Industries M Brake Drum 5903 PSG & Sons Charities PSG Brake Drum 0938 Rangamma Steels and Malleables 0938 Brake Drum 6812 RVS Industries (P) Ltd. RVS Brake Drum 6835 Samir Castings (P) Ltd. SAM Brake Drum 2679 Shivaji Iron Works SW Brake Drum 6842 Sandfit Foundries P Ltd SP Brake Drum 5655 Lamina Foundries LF Brake Drum 2027 Vindya Vasini VV Brake Drum Casting 8412 Ennore Foundries EF Brake Drum Casting 1210 Binny Engineering Ltd. BEL Brake Drum Casting 2747 Jaiswal Neco Auto Castings Ltd. JNL Brake Drum Casting 1421 Sandfit Foundries SF Brake Drum Casting 4648 Nelcast NC Brake Drum Casting 0776 Autocast ACL Brake Front 1223 Brakes India Ltd, BI Part No Brake Frt LH/RH 4018 Automotive Axles Limited. AAL Brake Lining 3607 Sundaram Brake Linings SB Brake Rear 1223 Brakes India Ltd, BI Part No Brake Rear LH/RH 4018 Automotive Axles Limited. AAL Double Check Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Dual Brake Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Graduated Flick Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Hand Brake Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Low Pressure Warning 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)

63

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Switch Pneumatic Wind off 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) connection Pressure Regulator Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Slack Adjuster 2035 Haldex India Lted HALDEX Slack Adjuster 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Slack Adjsuter 2035 Haldex Inds HALDEX Slack Adjuster 2077 Madras Engg Inds MEI Slack Adjuster 2733 ANG Auto (P) Ltd ANG Stop Light Switch 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) System Protection valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS) Unloader Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)

BEARINGS Bearing 1041 Antifriction Bearing Corporation ABC Bearing 2333 FAG Precision BearingsLimited NORMA Bearing 1740 HMT Bearings Limited HMT Bearing 0664 National Engineering Industries NBC Ltd Bearing 2224 Needle Roller Bearing, NRB Bearing 1064 SKF Bearing India Ltd. SKF Bearing 3854 Tata Timken TIMKEN Bearing 4505 Karnataka Ball Bearings JAY Bearing P070 Orbit bearing P070 FASTENERS Fasteners 3186 Dev Fasteners DEV Fasteners 1609 G K W Limited GKW Fasteners 0442 Gujarat Metal Form GML Fasteners 2335 Precision Fasteners Ltd UNBRACO Fasteners 4756 Right Tight Fastners RTF Fasteners 2568 Simmonds Marshall SM Fasteners 2640 Sundaram Fasteners Ltd TVS Rear Wheel Bolt 6840 Sterling Tools Ltd STL Wheel Bolt 2335 Precision Fasteners Ltd, UNBRACO Wheel Bolt 2640 Sundaram Fasteners Ltd, TVS Wheel Bolt 2703 Sterling Tools Limited STL Wheel Bolt/Nut 0550 Kuduma Fasteners KFL Wheel Cone 2150 Micro Turns

64

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code STEERING Ball Joint 0749 QH Talbros QH TALBROS Ball Joint 0817 Rane Madras (Mysore) RANE Ball Joint LH / RH 5374 Elgi Auto Parts Ltd ELGI Power Steering and steering 2430 TRW Steering Systems RANE UJ Power Steering assembly X278 Hubei Forni HF Power Steering Hydraulic 2907 Vickers Sperry of India Ltd, VICKERS Pump Steering Bevel Box 0207 APT Engineering APT Steering 2429 Rane (Madras) Limited, RANE Steering Pump 4529 Dynamatic Technologies P. Ltd. DOWTY Steering Wheel 3211 Emdet Engineers EMDET Steering Wheel 0293 Coolwels Automobile Engineers COOLWELS Steering wheel 4869 Standard Auto Industries SAI Steering Wheel 0293 Coolwels Automobile Engineers CAE Steering Wheel Cover 2075 Mahindra Sona Ltd. MSL Steering wheel for Power 1753 Industrial Rubber products IRP Steering Steering ZF 4992 ZF Steering Gear India Ltd. ZF India Track Rod 5374 Elgi Auto Parts Ltd. ELGI Wheel Assembly Steering 5850 Premium Moulding and Pressings PMP Steering Column Assy 1616 GNA Udyog Ltd. GNA

SUSPENSION Buffer 2929 Vapi Rubber Industrial VI King Pin Bush 2433 Rapsri Engg. Industries R Leaf Spring 1647 Jai Parabolic Springs Ltd JSPL Leaf Spring 5798 Madras suspensions UIE Levelling Valve X006 WABCO Wabco Rr. Spg. Buffer 3105 Buyer’s Engineers BE Shock Absorber 1455 Escorts Ltd. ESCORTS Shock absorber 1551 Gabriel India Ltd. GABRIEL Shock absorber 1679 Hydraulics Limited ARMSTRONG Shock absorber 5970 Quantitech Inds KONI Shock absorber 2164 Renowned Auto Products RAP Silent Block Bush 3926 VIR Rubber Products VIR Spring Eye Bush 0826 Patel Brass Works PBW Spring Front 1086 Auto Pins India Ltd SIROCCO or SSL

65

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Spring Leaf 1855 Jamuna Auto Industries JAI Spring Leaf 2792 Torsion Products Ltd TVS TORSION Spring Rear, Spring Front 1715 India Leaf Spring Manufacturing ISCO or ILA Co. Ltd. Spring Rear, Spring Front 1877 Jonas Woodhead and Sons (India) WOODHEAD Ltd Springs 2631 Stump Scheuele Somappa GREEN COLOUR BAND Thrust washer 2433 Rapsri Engg. Industries R Air Bellows (12 M) 5970 Resistoflex Dynamics P Ltd CONTITECH Front Spring Assy 1715 India Leaf Spring ICS Front Spring Assy. 5572 Jai Parabolic Springs Ltd JPS Rear Spring Assy 1715 India Leaf Spring ICS Rear Spring Assy. 5572 Jai Parabolic Springs Ltd JPS Stabilizer Bar 5195 Coventry Spring & Engg. CS Air Duct Hose 3887 Samplastics SAM Air Bellow 5970 Resisto Flex CONTITECH Levelling Valve X006 Wabco Inds WABCO

FES & CHASSIS Aren Control & Nylon Hose 3547 Lakshmi Industrial Plastics lakshmi Arens Control 4857 Shah Udyog 4857 Cabin Rear Buffer 3105 Buyer’s Engineers BE Control cable 4857 Shah Udyog 4857 Diesel Tank 2074 Madras Radiators andPressings MRP Diesel Tank 4836 Vijay Associates VA Diesle Tank 1451 Imperial Graphics Imperial Fuel Tank 3037 Anupama Fabricators AF Fuel Tank P083 Prabha Auto components Prabha Fuel Tank 2127 JMC Industries JMA Fuel Tank (3516) 5571 Jayalakshmi Auto Products Fuel Tank Cap 6555 Auto Engineers (India) PAVANA Fuel Tank 2074 Madras Radiator & Pressing Ltd. MRP Fuel Tank 2488 Ragam Metal Products Pvt. Ltd. RMP Fuel Tank 5950 Pallavi Metals (P) Ltd. PML Fuel Tank 6025 Standard Metal Works SM Fuel Tank 6703 Kailash Auto Builders Ltd. SEL Fuel Tank 2127 JMC Industries, New Delhi Fuel Tank 3516 5571 Jayalakshmi Auto Products, Hosur JAYA FES 2074 Madras Radiators andPressings MRP

66

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code FES 3028 Autofab Pvt. Ltd. Autofab FES 2328 Prabha Industries PI FES 2488 Ragam Metal Products Ragam FES 0617 Impipe India P. Ltd. IMPIPE Rear Cab Mounting Rubber 1753 Industrial Rubber Products IRP Rear Cab Mounting Rubber 1085 Automotive Industrial Seals AIS Reflector 2032 Lumax Industries Ltd. LUMAX Reflector RED 0586 Lumax Industries Ltd. LUMAX Silencer 1451 Imperial Graphics IG Silencer Flex Pipe 2991 Zaver Chand & Co., FLEXICAB Silencer Muffler 6579 Diamond Bucket Industries Diamond Bucket Muffler Assy 5558 ABM Tools ABM Muffler Assy. 2621 Standard Structurals SS Silencer Turbo 2621 Stnadard Structurals SS Silencer Turbo 5558 ABM Tools ABM Tyre Inflator Hose 1439 ELGI Equipments Ltd. ELGI Wind Screen 0517 Indrad Auto Components Ltd INDRAD AUTO Weather Strip 0202 Anand Nishikawa Co. Ltd. Bracket Assy RR View 6439 We Two & Co. Bracket Assy Wiper Motor 0517 Indrad Auto Components Buzzer 1480 Electron India ELECTRON Cab Lock 6872 Spot Electro Tech Cab Lock Assy 1084 Automotive Ancillary AAS Cab Lock Assy. 5220 Crystal cabs (P) Ltd. CCP Cab Lifting Pump 5387 Deccan Hydraulics (P) Ltd. Clamp Jack Stowage FT 4196 Balaa Works BW Clamp Jack Stowage RR 4196 Balaa Works BW Co-driver seat 1957 Krishna Fabrication Ltd. KFL Driver Seat 6603 Ersleln Geniuen India Col. Lower 6252 Supreme Industries Ltd. SIL Control Rod Assy 1084 Automotive Ancillary AAS Control Rod Assy 5220 Crystal cabs (P) Ltd. CCP Cover Speedo 5377 Devi Polymers (P) Ltd. DPL Cover Steering 5850 Premium Moulding & Pressings PMP Ltd Door Latch 6004 Reinz Talbros Ltd. REINZ Door Lock 6741 Monoclick Systems M Door Lock 5696 Mullgaonkar Engg. Works MULGOANKAM

67

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Door Lock 6726 Metaloid Corporation METALOID Driver Seat Krishna Fabrication Ltd. KUSHY Driver Seat 5358 Foam Products Seat Division Driver Seat 6603 Erste Ingenieure P Ltd Er Fairing FT Bumper LH 6421 VIP Industries Ltd. VIP Fairing FT Bumper RH 6421 VIP Industries Ltd. VIP Fender Cargo Cab 6118 Sun Vaccum Formers (P) Ltd. SUN Front Grill 6252 Supreme Industries Ltd. SIL Gaiter Stg Column 1753 Industrial Rubber Products IRP Glove Box Large 6252 Supreme Industries Ltd. SIL Handle Cab Release 2125 Modern General Industry MGI Handle W/S Wash 6118 Sun Vaccum Formers (P) Ltd. SUN Hing - Glove Box LH 6439 We Two & Co. WTC Hinge - Glove Box RH 6439 We Two & Co. WTC Hook Assy - Cab lock 5220 Crystal cabs (P) Ltd. CCP Hook Assy. - Cab lock 1084 Automotive Ancillary AAS Instrument Panel 6066 Saks Ancillaries (P) Ltd. SAKS Instrument Panel RH/LH 5377 Devi Polymers (P) Ltd. DPL Insulator Assy - Rad supp. 1084 Automotive Ancillary AAS LH door Regulator Assy 6004 Reinz Talbros Ltd. REINZ Lock Assy 6004 Reinz Talbros Ltd. REINZ Mirror LH 6439 We Two & Co. WTC Mirror RH 6439 We Two & Co. WTC Pad Torsion Bar Regulator 5856 Plastic Industries PI Assy Rear View Mirror 5098 Engine Tech. Systems Pvt. Ltd. Engine Tech Regulator Assy - Cab lock 5037 Autarkey Auto Prods.(P) Ltd. A Relay Head Light 5370 Fourth Generation Engg.(P) Ltd. FOURTH GEN RH door 6004 Reinz Talbros Ltd. REINZ Runner 6004 Reinz Talbros Ltd. REINZ Scuff Plate Rear LH/RH 4313 Govel Plastics (P) Ltd. GP Shroud - Steering 4313 Govel Plastics (P) Ltd. GP Shroud Steering Column 6252 Supreme Industries Ltd. SIL Upper LH/RH Spring pedal Return Brake 5006 Accurate Spring Products ASP Spring Pedal Return Clutch 5006 Accurate Spring Products Stabiliser Bar 1086 Auto Pins (P) Ltd. SIRRACCO Stack Pipe Assembly 6322 Universal Fibre Glass Ind. UFG Striker Pin 6004 Reinz Talbros Ltd. REINZ

68

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Striker Pin 0485 Index Auto Components I Striker Pin 6944 Universal Flexibles (P) Ltd UF Torsion Bar RH/LH 1086 Auto Pins (P) Ltd. SIRRACCO Torsion Bar RH/LH 5195 Coventry Spring & Engg. CS Wheel Assy Steering 5850 Premium Moulding & Pressings PMP Ltd Wind Screen 3367 Hindustan Safety Glass Works Ltd. Wind Screen Glass 2192 Sekurit Saint - Gobain India Ltd. ATUL TUF Window Winding 8603 Prince Metal Works PMW Mechanism Wiper Arm 5104 Bombay Commercial Syndicate BCS Wiper Blade 5104 Bombay Commercial Syndicate BCS

ELECTRICALS Accessory Kit 2026 Lucas TVS Ltd LUCAS TVS Air Buzzer 2698 IQ Infotech Sticker with System Alternator 2026 Lucas TVS Ltd LUCAS TVS Alternator 4094 Best & Crompton Engineering Ltd. BEACON Assy, of Air Horn 1439 ELGI Equipments Ltd ELGI Assymetric Lamp 0585 Lumax Industries Limited LUMAX Baffle Plate 1084 Automotive Ancillary Services AAS Beeper 2698 System and Dimension System & Dimension Beeper 4859 Sri Charan Enterprises Sri Charan Beeper 1480 Electron India Ltd Electron Beeper Unit 2040 Luxong Luxong Buzzer 1480 Electron India Ltd, Electron CNG DC Convertor 2054 Mekhale Electronics ME Combination Switch 4714 Perfect Electric Concern Pvt. ZEUS Combination Switch 2036 Brytax Auto BRYTEX Combination Switch 2041 Luminous Autolite Pvt.Ltd LUMAN Combination Switch 1075 Auto Electric Enterprises AEE Combination Switch 0813 Rajan Auto Ancillaries RAJAN Combination Switch 0962 Shutam Electric SHUTAM Combination Switch 0369 Electron electricals Lakshmi Dashboard gauge P063 Minda Stoneridge Minda Dynamo (IE/ME) 2026 Lucas TVS Ltd LUCAS TVS Electronic Flasher 4557 Textech Electronic Industry TEXTEK Flasher 0813 Rajan Auto Ancillaries RAJAN Flasher 2036 Brytax Auto BRYTEX

69

AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Flasher Lamp 2036 Lumax Auto Pvt.Ltd LUMAX Flasher Unit 1759 JMA Industries Ltd, HELLA Flasher Unit 2032 Lumax Industries Ltd, LUMAX Fuse Box 0369 Eltron Electricals lakshmi Hazard Warning Switch 1759 JMA Industries Ltd, HELLA Head Lamp 0585 Lumax Industries Limited LUMAX Head Lamp 1759 JMA Industries Ltd, HELLA Head lamp 2026 Lucas TVS Ltd LUCAS TVS Head Lamp - Goods 1760 JMA Industries Ltd, HELLA INDIA Head Lamp - Passenger 1760 JMA Industries Ltd, HELLA INDIA Head Lamp assy 2698 System Dimensions Sticker with System Head Lamp Assy. 3101 Batra Associates Ltd BATRA Horn 24V 1883 Roots India Limited ROOTS Horn 24V 4040 Padmini Engineering Pvt. Ltd PADMINI Horn 1759 JMA Industries Ltd, HELLA Horn 2026 Lucas TVS Ltd LUCAS TVS Horn 4615 Munchur Industries Pvt. Ltd FER Horns P037 Nikko Auto NIKKO Horns 5727 MINDA MINDA Horn 4589 Munchur Udyog, Mangalore MUNCHUR Horn P037 NIKKO Auto NIKKO Horn/Dipper Switch 1084 Automotive Ancillary Services AAS Isolator Switch 2029 IGSA Switch IGSA Junction Box 1075 Auto Electric Enterprises AEE Low Pressure Indicator 2698 IQ Infotech Sticker with System Low Pressure Indicator 4859 Sricharam Enterprises SRICHARAM Low Pressure Indicator 1480 Electron India Ltd, ELECTRON Low Pressure Warning 0323 Devi Enterprises Devi Lamp Pressure Transducer 2372 Premier Inustrument Control PIC Rear Lamp 2032 Lumax Industries Ltd. LUMAX Regulator (IE/ME) 2026 Lucas TVS Ltd LUCAS TVS Reverse Light Switch 3256 Electromags ELECTROMAG Side & Flasher lamp 1084 Automotive Ancillary Services AAS Side Lamp 2032 Lumax Industries Ltd. LUMAX Side Lamp 2036 Lumax Auto Pvt.Ltd. LUMAX Side Lamp 1759 JMA Industries Ltd. HELLA Solenoid Valve 6821 Rotex Technical Services P. Ltd. ROTED

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Solenoid Valve 1214 Blue Star PRECISION Starter Motor 4094 Best & Crompton Engineering Ltd. BEACON Starter Motor 2026 Lucas TVS Ltd LUCAS TVS Starter Relay 2062 Tyco Tyco Switch 0369 Eltron Electricals Lakshmi Tail Lamp 2032 Lumax Industries Ltd. LUMAX Tail Lamp 1759 JMA Industries HELLA Tail Lamp 2041 Luminous Auto Light LUMEN Warning Lamp 0323 Devi Industries 323 Wiper Arm Assy. 4078 Bombay Commercial Syndicate BCS Wiper Motor 2026 Lucas TVS Ltd LUCAS TVS Wiper Motor 4334 Prabha Engg. PRABHA Wiper Motor (Ecomet) 0517 Mitsubha Sical L Ltd., Mitsuba Wiper Motor Switch 4714 Perfect Electric Concern Pvt. ZEUS Wiper Motor Switch 1075 Auto Electric Enterprises AEE Wiper Switch 1158 PMP Auto Industries Ltd PMP ON/OFF(12/24 Volt) Wiring Assy - Ignition 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy - Rear lamp 6066 Saks Ancillaries (P) Ltd SAKS connection. Wiring Assy Battery 6066 Saks Ancillaries (P) Ltd. SAKS Wiring Assy Cab Catch 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy Centre- 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy Engine 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy Ingnition 6066 Saks Ancillaries (P) Ltd SAKS connection Wiring Assy Int Bunk Lamp 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy LH Instrument 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy Main-RHD 12 6066 Saks Ancillaries (P) Ltd SAKS V Wiring Assy Rear 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy RH Inst Panel 6066 Saks Ancillaries (P) Ltd SAKS Wiring Assy Roof Marker 6066 Saks Ancillaries (P) Ltd SAKS

DASHBOARD INSTRUMENTS Air Pressure gauge 1770 VDO I Ltd VDO Air Pressure gauge 2372 Premier Instruments & Controls PRICOL Ltd, Air Pressure gauge 4009 Autometers Ltd AUTOMETER

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Air Pressure gauge 2169 TAFE Accessories Ltd TAL Ammeter 2169 TAFE Accessories Ltd TAL Ampere meter 1770 VDO India VDO Ampere meter 2372 Premier Instruments & Controls PRICOL Ltd. Ampere meter 4009 Autometers Ltd. AUTOMETER Electronic Hour Meter 5052 Ayyappa Agencies GIC Flasher Switch 1084 Automotive Ancillary Services AAS Fuel Tank Indicator 4009 Autometers Limited AUTOMETER Fuel Tank Indicator 2013 Leo Machine Products LEO Fuel gauge 2169 TAFE Accessories Ltd TAL Gauges 2169 Tafe Access Ltd TAL Gauges 6653 Indication Instruments Ltd VEETHREE H.W. Switch 0369 Eltron Electricals lakshmi Hazard Warning 0369 Eltron Electricals lakshmi Switch Ignition Starter switch 1770 International Instruments Limited YENKAY Ignition Switch 4537 K.Lakshmanan KL Sticker Ignition Switch 0813 Rajan Auto Ancillaries RAJAN Ignition Switch 4714 Perfect Electric Concern Pvt. ZEUS Ignition Switch 0369 Eltron Electricals LAKSHMI Instrument Panel 0677 Phoenix Plasts Company PPC Instrument Panel 2169 TAFE Access Ltd. Chennai TAL Gauges Low Air Pressure 1770 International Instruments Ltd YENKAY switch Oil Pressure gauge 1770 VDO India VDO Oil Pressure Gauge 2372 Premier Instruments & Controls PRICOL Ltd, Oil Pressure Gauge 4009 Autometers Ltd, AUTOMETER Oil Pressure Gauge 2169 TAFE Accessories Ltd TAL Oil Pressure switch 1770 VDO India VDO Panel Light Switch 0369 Eltron Electricals Lakshmi Piano Key Switch 1075 Auto Electric Enterprises AEE Piano key switch 4714 Perfect Electric Concern Pvt. ZEUS Piano switch 1770 VDO India VDO Pilot Lamp and Holder 1480 Electron India Ltd Pull & Push Switch 1158 PMP Auto Industries Ltd PMP Pull Push Switch 0813 Rajan Auto Ancillaries RAJAN

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Pull Push Switch 4537 K.Lakshmanan KL Sticker Pull Push Switch 2036 Brytax Auto BRYTEX Push Switch 4864 Switch Auto 4864 Push switch(Starter) 2026 Lucas TVS Ltd LUCAS TVS RPM Cable 1770 VDO India VDO RPM Cable 2372 Premier Instruments & Controls PRICOL Ltd RPM Cable 4009 Autometers Ltd AUTOMETER RPM Indicator & Bulb 1770 VDO India VDO RPM Indicator & Bulb 2372 Premier Instruments & Controls PRICOL Ltd RPM Indicator & Bulb 4009 Autometers Ltd AUTOMETER Speedo cable 4009 Autometers Ltd AUTOMETER Speedo cable 2372 Premier Instruments & Controls PRICOL Ltd Speedo cable 1770 VDO India VDO Speedo cable (Lynx) 6011 Remsons Auto Industries Remson Speedometer 1770 VDO India VDO Speedometer 2372 Premier Instruments & Controls PRICOL Ltd Speedometer 4009 Autometers Ltd AUTOMETER Speedometer 1770 VDO India Limited VDO Speedometer 2169 TAFE Accessories Ltd., TAL Starter Push Switch 2036 Brytax Auto BRYTEX Starter Push Switch 3547 Lakshmi Industrial Plastics LIP Starter Switch 0369 Eltron Electricals Lakshmi Switch WS Washer 0517 Indrad Auto Components IndRad Auto Temperature gauge 2169 TAFE Accessories Ltd TAL Tail Lamp Switch 1759 JMA Industries Ltd, HELLA Temp. Sensor 2372 Premier Instruments & Controls PRICOL Ltd Temp. Sensor 2169 TAFE Accessories Ltd TAL Temp. Sensor 4009 Autometers Ltd AUTOMETER Temperature Switch 3902 RICO RICO Toggle Type Switch 4428 Essen Engg. Company ESSEN Water temp.gauge 1770 VDO India VDO Wiper motor switch 1770 VDO India VDO Bush Self Cancellation 4714 Perfect Electric Concern (P) Ltd. ZEUS Combination Switch 2041 Luman Auto Light (P) Ltd. LUMAN

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code Combination Switch 0962 Shutham India Shutham Courtesy Lamp 2032 Lumax Industries Ltd. LUMAX Flasher Unit 2041 Luman Auto Light (P) Ltd. LUMAN Front Direction 2041 Luman Auto Light (P) Ltd. LUMAN Indicator &Assy LH/RH Front Directional 2032 Lumax Industries Ltd. LUMAX Indicator Fuel Guage 4714 Perfect Electric Concern (P) Ltd. ZEUS Fuse Box 4714 Perfect Electric Concern (P) Ltd. ZEUS Hazard Warning 2036 Brytax Auto Ind. Ltd. BrytaX Switch Hazard Warning 2041 Luman Auto Light (P) Ltd. LUMAN Switch Head Lamp 2032 Lumax Industries Ltd. LUMAX Head Lamp 2041 Luman Auto Light (P) Ltd. LUMAN Head Lamp 5370 Fourth Generation Fourthgen Head Lamp Relay 2036 Brytax Auto Ind. Ltd. BrytaX HW Switch 4714 Perfect Electric Concern (P) Ltd. ZEUS Ignition Switch 2041 Luman Auto Light (P) Ltd. LUMAN Interior Lamp Assy 2032 Lumax Industries Ltd. LUMAX Lamp Assy Roof 2032 Lumax Industries Ltd. LUMAX Marker Lamp Assy Roof 2041 Luman Auto Light (P) Ltd. LUMAN Marker Lamp Assy Side Flasher 2032 Lumax Industries Ltd. LUMAX Lamp Assy Side 2041 Luman Auto Light (P) Ltd. LUMAN Marker Micro Switch 1917 Kaycee Industries Ltd KAYCEE (Hightemp) Oil Pressure Gauge 4714 Perfect Electric Concern (P) Ltd. ZEUS Oil Pressure Gauge 6653 Indication Instruments Ltd VEETHREE Pressure Transducer 4714 Perfect Electric Concern (P) Ltd. ZEUS Rear Lamp Assy. 2041 Luman Auto Light (P) Ltd. LUMAN Relay Head Light 2041 Luman Auto Light (P) Ltd. LUMAN Relay starter 2026 Lucas Indian Services LIS Reverse Light Switch 3235 MVD Auto Components FUSI Sender Unit 4714 Perfect Electric Concern (P) Ltd. ZEUS Sensor INT Gauge 4714 Perfect Electric Concern (P) Ltd. ZEUS

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Supplier Part / Unit Supplied Supplier Name Identification Code Side & Tail Lamp 2036 Brytax Auto Ind. Ltd BrytaX Switch Switch 2041 Luman Auto Light (P) Ltd. LUMAN Switch Assy 2026 Lucas Indian Services LIS Switch Assy Ignition 4714 Perfect Electric Concern (P) Ltd. ZEUS Switch Assy Steering 4714 Perfect Electric Concern (P) Ltd. ZEUS Horn Switch Bulb Test 4714 Perfect Electric Concern (P) Ltd. ZEUS Switch Cab Latch 4714 Perfect Electric Concern (P) Ltd. ZEUS Switch Cab Latch 2041 Luman Auto Light (P) Ltd. LUMAN Tail Lamp 2032 Lumax Industries Ltd. LUMAX Warning Lamp 5017 Accu Spark Engineers A Wiper Motor 0517 Indrad Auto Components MITUSUBA Wiper Motor 4334 Prabha Industries PRABHA Wiper Switch 2041 Luman Auto Light (P) Ltd. LUMAN WS Washer Unit 24V 0517 Indrad Auto Components IndRad Auto

BATTERY Battery 1032 Amco Batteries Limited AMCO Battery 1297 Chloride India Limited EXIDE Battery 4921 UB MEC Batteries Ltd MEC Battery 2305 Amara Raja Batteries Ltd AMARAN Battery (Goods) 2613 Standard Batteries STANDARD SF Battery - 12V 2230 Tudor India Ltd. Prestolite

WHEELS & TYRE Tyre 1044 Apollo Tyres Ltd APOLLO Tyre 1280 Ceat Tyre of India Ltd CEAT Tyre 1388 Dunlop India Ltd, DUNLOP Tyre 1593 Goodyear India Limited, GOODYEAR Tyre 1758 J.K. Industries, JK Tyre 2076 Madras Rubber Factory MRF Tyre 8720 Modi Rubber Limited, MODI Tyre 2346 Premier Tyres Limited, PREMIER Tyre 3941 Vikrant Tyres, VIKRANT Tyres 1215 Bombay Tyres International MODISTONE Wheel disc 2949 Wheels India Limited, WIL Wheel disc 4208 Kalyani Lammerg KLL

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AL Warranty (Vehicles)

Supplier Part / Unit Supplied Supplier Name Identification Code TIPPING UNIT Tipping gear 0473 Dantel Edbro fitment of PL Dantel Haulwell Tipping gear 2869 Usha Telehoist Ltd., UT Tipping gear WIPRO WIPRO Tipping gear P004 Hyva HYVA Tipping Hyd pump P119 Inter Pump Hydraulics India Pvt PZB Ltd ACCESSORIES Hydraulic Jacks 1769 International Industries Pvt. Ltd INTERNATIONAL Sea Water Pump 4288 Stork Pumps India Ltd. STORK Seawater Pump 2944 Water Supply Specialities WASP

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24 TIME LIMIT FOR SUBMISSION OF CLAIMS

Immediately upon completion of repairs, the dealer shall complete the relevant

Warranty details and submit the same online.

The completed claim correct in all respects must be submitted within 15 days from the date of completion of repairs. Any claim accepted beyond 15 days from the date of completion of repairs is liable for penalty at the following rates:

15 - 30 days from date of completion .. 25%

30 – 60 days from date of completion .. 50%

More than 60 days from date of completion.. 100%

AL shall provide a facility to dealers to view the status of claims online.

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24. COMPLETION OF WARRANTY CLAIM - MAIN/ANCILLARY

Warranty claims have to be submitted online by Dealers and the fields to be filled in are listed below:

Sl Field Description Filling Requirement Field Remarks Width 1 Dealer Code Mandatory 4 Servicing Dealer Code 2 Fin Year Mandatory 1 Financial Year 3 Claim Type Mandatory 1 Valid claim types are A,B,C,D,F,O,P,L,M,N or K 4 Claim Sl No Mandatory 4 Serial Number 5 Claim Date Mandatory 11 DD-MMM-YYYY 6 Customer Type Mandatory 2 01-Private; 02-STU; 03-Project; 04-Dealer; 3-PEM 7 SE Code Mandatory for Float 4 SE code against which the Claims float part belongs 8 Selling Dealer Code Mandatory 4 Selling dealer code 9 Supplier Code Mandatory for Ancillary 4 Supplier code claims 10 Chassis Number Mandatory 9 The field is not mandatory for Engine claims 11 Engine Number Mandatory 9 Field width can be 10 in case of Industrial / Marine engines 12 Regn Number Not mandatory Max allowed field width is 15 13 Complaint Code Mandatory 4 14 Fault Code Mandatory 2 15 Appl Code Mandatory 1 Valid codes are A,B,C,D,E,F,G,H,I,J,K,L,M,P,S

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16 Operating Condition Mandatory 1 Valid codes are 1,2,3,4,5,6,7 17 Load Type Mandatory 1 (P or T) The field is not mandatory for Engine claims 18 Load Carried Mandatory 2 Tons in case of Goods and No. of passengers in case of Pass. The field is not mandatory for Engine claims 19 Settle Mode Mandatory 1 Cash or Parts 20 Date Sold Mandatory 11 DD-MMM-YYYY 21 Date Commissioned Mandatory 11 DD-MMM-YYYY 22 Date Failed Mandatory 11 DD-MMM-YYYY 23 Job Card No. Mandatory 15 24 Job Card Date Mandatory 11 DD-MMM-YYYY 25 Job Compl Date Mandatory 11 DD-MMM-YYYY 26 KM / Hrs per day Mandatory 3 27 KMs / Hrs Run Mandatory 6 28 KMs / Hrs Flag Mandatory 1 K or H 29 RECEIVED_FAILED_PART Mandatory 1 Y or N S_ALONE 30 Goodwill Flag Mandatory 1 Y or N 31 Goodwill Amount Non Mandatory (To be 11 If amount is entered this will used only for Goodwill be taken as the Claim payable Claims where / expenditure amount expenditure is shared) 32 Total Claimed Value Mandatory 11 33 Total Labour Value Mandatory 11 Claimed 34 Total Parts Value Claimed Mandatory 11

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AL Warranty (Vehicles)

35 Cause of Failure Mandatory 55 36 Investigation Findings Mandatory 55 37 Action Taken Mandatory 55 38 DEFECTIVE_PARTS_SENT Not Mandatory for pure E1 - Ennore, H1 - Hosur 1, H2 _TO labour - Hosur 2 39 Unit Sl No Mandatory for Complaint codes 25, 26, 28 35, 42, 45, 47, 48 & 53 40 Complaint_Reported Mandatory 55 Complaint as reported by Customer 41 From Location Mandatory if KMs one 50 From location in case the way is filled vehicle is attended at site 42 To Location Mandatory if KMs one 50 To location in case the vehicle way is filled is attended at site 43 KMs one way Not Mandatory 3 Distance one way 44 No. of trips Mandatory if KMs one 1 No of trips made to the way is filled location 45 Service Jeep used Mandatory if KMs one 1 Y if mobile service jeep is way is filled used, else N 46 Service Tax claimed Mandatory No 47 Presale Warranty Mandatory 1 Y or N

1Dealer Code Mandatory 4 2Fin Year Mandatory 1 3Claim Type Mandatory 1 4Claim Sl No Mandatory 4 5FAILED PART NUMBER Mandatory AL Part Number (Z999999X in case of where AL does not

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service failed part numbers. The last character X can be 1 to 9) 6REPLACED PART Mandatory AL Part Number (A999999X NUMBER in case of where AL does not service replaced part numbers or where the part is locally procured. The last character X can be 1 to 9) 7QUANTITY Mandatory 8RATE CLAIMED Mandatory 9AL SPARE PART INVNO Mandatory Bill number in case of local purchase 10AL SPARE PART INVDT Mandatory DD-MMM-YYYY 11Part Description Mandatory for Z99 Failed Part number

1Dealer Code Mandatory 4 2Fin Year Mandatory 1 3Claim Type Mandatory 1 4Claim Sl No Mandatory 4 5REPAIR OPERATION Mandatory 6 CODE 6LABOUR CLAIMED Mandatory 7REPAIR DESCRIPTION Mandatory for Misc Codes (TR001A)

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AL Warranty (Vehicles)

The claim has to be submitted to AL in Comma Separated Value (.csv) format and the serial order of the fields given above should be maintained. Any number of claims can be included in one file.

The Header file should contain 47 fields, Parts file 11 fields and Labour file 7 fields.

Every claim will have a minimum of 2 files. In case of Pure labour claims, there should be 2 files viz., Header and Labour. In case of claims involving parts replacement, there should be 3 files Header file, Parts file and Labour file.

The files naming should follow the logic given below

• First character should be ‘W’ • Next four characters should be dealer code • Sixth character should be ‘H’ for header file, ‘P’ for Parts line and ‘L’ for labour line • Next six characters will be control number. This number should be same for all the three files. • Name of the file once loaded cannot be used again.

Selling Dealer:

Give the 4-character numeric code of the dealer who sold the vehicle. For direct sale obtain code from AL Regional office.

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AL Warranty (Vehicles)

Servicing Dealer Code:

The 4-character numeric code of the dealer who rendered the warranty attention.

Year Code:

For the year 2008 - 09, fill in ‘8’ as the year code. Use the same logic for subsequent years.

Claim Type:

Choose the relevant claim type, viz.,

O - Main Claim - AL material (+ Labour)

A - Spare Parts - Ancillary material (+ Labour)

B - Campaign - Ancillary material (+ Labour)

C - Ancillary Claim - Material (+ Labour)

D - Float - Ancillary material (+ Labour)

F - Float - AL material (+ Labour)

N - Campaign - AL Material (+ Labour)

P - Campaign - Dealer Material (+ Labour)

S - Spare Parts (+ Labour)

M - Main Claim – Pure Labour

L - Ancillary Claim – Pure Labour

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AL Warranty (Vehicles)

K - Campaign Claim – Pure Labour

Claim Sl. No.

Give 4-digit running claim serial number. Start with ‘0001’ for each financial year and do not repeat the same number within a financial year.

Claim Date:

The date on which the claim is prepared. For example, 5 th July 2005 should be filled as

‘05-Jul-05’.

Chassis Number:

The chassis number as punched on the identification plate.

Engine Number:

The engine number as punched on the chassis identification plate.

Unit Serial Number:

The serial number as punched on the corresponding failed unit.

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AL Warranty (Vehicles)

Complaint Code:

The 4-character complaint code relevant to the root cause of failure alone. This is a very vital information and utmost care has to be exercised in filling the correct complaint code.

Every failure will have to be attributed to the root cause and all replaced components have to be covered in one claim. In the event of replacement of AL made as well as ancillary supplies becoming necessary, all the components have to be included in one claim and the claim type shall be chosen depending on the component that is assessed to have been the root cause of the failure.

The code ‘A0’ (General) – the 3 rd and 4 th characters in the complaint code – may be used only in the extreme case where a suitable code is not available. .

The code 72A0 may be used only in case of scheduled services carried out under a maintenance contract. For Breakdown failures, the relevant complaint code has to be used.

Fault Code:

The 2-character fault code. This again is a vital information and requires utmost care in completion.

The fault codes ZA to ZL, YA to YL, XA to XL, WA to WL and VA to VL (60 codes) may be used only to denote the specific schedule service under a maintenance contract. The fault code ‘EC’ has to be used only for Ecomet models where the wear and tear

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AL Warranty (Vehicles)

components are replaced within the purview of the service. For breakdown failures, relevant fault codes has to be used.

Date of Sale:

Fill the date from the sale record or invoice produced by customer.

Date of Comm:

The date of registration as appearing in the RC Book is the date of commissioning. For off-highway vehicles, write the date based on the vehicle log maintained by customer.

Regn no:

The Vehicle Registration Number as appearing in the RC Book.

Date of Failure:

The date of failure based on information provided by the customer.

KMs/Hrs per day:

Fill in the figures elicited from customer and ensure that this is a fair indication for the type of operation.

KMs / HRs flag

Write ‘K’ to denote KMs or ‘H’ to denote Hours

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AL Warranty (Vehicles)

KMs/Hrs run:

Fill in the relevant figure and ensure that this is a fair indication for the period the vehicle has been in operation for the type of operation. If the meter is non-functional, make a reasonable estimate of the KM/hours run and do not merely mention ‘Meter non- functional’, etc.

Supplier Make/Code for complaint causing failure:

Write the name of the supplier and the supplier code of the component whose failure is the root cause of the complaint.

Customer Type:

Fill in the corresponding numeric code by referring to the legend at the bottom of the claim, viz.,

01 - Private

02 - STU

03 - Project

Application:

Fill in the relevant alpha code from the list below

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AL Warranty (Vehicles)

A - Passenger

B - Goods Haulage

C - Tipper

D - Tractor

E - Tanker

F - Container

G - Rig

M - Others

Operating Condition:

Fill in the relevant numeric code from the list below

1 - City

2 - Mofussil

3 - Project

4 - Ghat

7 - Others

Received Failed Parts alone from customer:

‘Y’ if the failed part was brought loose by the customer otherwise ‘N’.

Job Card No.:

The job Card number .

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AL Warranty (Vehicles)

Job Card Date:

The Job Card date on which it was opened.

Date of completion of job:

The date on which the vehicle was made ready after warranty attention, i.e., the date on which the Job Card was closed.

Failed Part Number:

The AL part number of the failed item.

In case an item is not serviced by AL (e.g UT) the part number should be filled as Z 99

999 99.

Replaced Part Number:

The AL part number of the ‘Leypart’ used for replacement.

If a locally purchased part is used for replacement then the part number should be filled as A 99 999 99. In case of an item not serviced by AL, the part number should be filled as

Z 99 999 99.

Quantity:

The numbers off/set of replaced part. Where a part out of a set is used for replacement, denote the actual number used.

AL Spare Parts Inv Ref/Dt:

Fill in the AL Invoice number under which the replaced component was procured. If a locally purchased part is used, fill the local supplier’s invoice number; the invoice document should be made available during audit by AL.

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AL Warranty (Vehicles)

Amount Claimed:

The value of components replaced at the retail price

Cause of Failure:

Write , cause of failure as analysed,

Investigation Findings

Symptoms noticed, analysis carried out and resultant damage

Dealer shall prepare a report on the failure. Failure analysis reports, MICO test reports

(where required) and sketches / photographs should be made available to the ALSE.

Action Taken

How the complaint was resolved.

Complaint Reported

Failure as reported by customer

Repair Operation code:

The relevant operation code from these listed in Section 29 and 30 – Repair Operation

Time Schedule – of this manual.

If the Labour actual claim relates to a job done outside the workshop, the bills of the service provider have to be made available to AL during audit.

Repair Description

Where code starting with ‘MC’ is used, provide description of the job carried out. Any other special codes specified by AL the nature of job has to be mentioned.

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AL Warranty (Vehicles)

Labour Value :

The product of the Total Time in Manhours and the approved hourly manhour rate.

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AL Warranty (Vehicles)

26. PRODUCT COMPLAINT CODE CODE PRODUCT COMPLAINT LINER CODE PRODUCT COMPLAINT 01E2 CYLINDER LINER CRACK 01 CRANKCASE VERTICAL 01A0 GENERAL 01E3 CYLINDER LINER FLAME 01B1 BLOCK CASTING DEFECT- ARRESTER BLOWHOLE/CRACK BELOW SWJ 01E4 CYLINDER LINER OTHER AREA COMPLAINTS 01B2 BLOCK CASTING DEF- 01F0 CAMSHAFT JOURNALS BLOWHOLE/CRAK BETN 01F1 CAMSHAFT LOBE SWJ&REAR COVR 01F2 CAMSHAFT BUSHES 01B3 BLOCK CASTING DEF.-BLOWHOLE 01F3 CAMSHAFT BUSH PARENT BORE ON SWJ OPNG.& BETN. SWJ 01F4 CAMSHAFT TIMING GEAR 01B4 BLOCK CASTING DEFECT- 01F5 CAMSHAFT THRUST BLOWHOLE/CRACK BELOW FIP PLATE/WASHER MTG. 01F6 CAMSHAFT GEAR MOUNTING SET 01B5 BLOCK CASTING DEF- SCREW BLOWHOL/CRAK CONNTG OIL 01F7 CAMSHAFT GEAR MOUNTING KEY GLRY&SWJ 01F8 CAMSHAFT SHIMS 01B6 BLOCK CASTING DEFECT- 01F9 CAMSHAFT REAR END PLATE/'O' BLOWHOLE/CRACK AT TAPPET RING BORE 01G0 IDLER GEAR 01B7 BLOCK CASTING DEF- 01G1 IDLER GEAR BOLT/NUT/SPLIT PIN BLOWHOLE/CRACK@TAPPET 01G2 IDLER GEAR SPINDLE COVER AREA 01G3 IDLER GEAR BUSH 01B8 BLOCK CASTING DEFECT - 01G4 IDLER GEAR THRUST BLOCKAGE IN WATER PASSAGE WASHER/PLATE 01B9 BLOCK MACHINING DEFECT 01G5 ACCESSORY DRIVE GEAR (POWER 01C3 BLOCK SURFACE CRACK STEERING) 01D0 CYLINDER PARENT BORE CRACK 01G6 ACCESSORY DRIVE GEAR BUSH 01D1 CYLINDER PARENT BORE FRONT DISTORTION 01G7 ACCESSORY DRIVE GEAR BUSH 01D2 MAIN PARENT BORE CRACK REAR 01D4 CRACKS OTHER AREAS 01G8 IDLER GEAR SPINDLE MOUNTING 01D5 BLOCK CRACK AT WATER JACKET FASTENERS WELCH PLUG AREA 01H0 PUSH ROD 01D6 BLOCK CRACK AT ENGINE 01H1 TAPPET MOUNTING AREA 01I0 MAIN BEARING 01E0 CYLINDER LINER CRACK AT 01I1 MAIN BEARING CAP COLLAR AREA 01I2 MAIN BEARING CAP BOLT 01E1 CYL. LINER CRACK 01I3 MAIN BEARING CAP BOLT AREA CIRCUMFERENTIAL - MIDDLE OF IN CRANKCASE

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 01J0 OIL RELIEF VALVE 02B3 CYL HEAD CORE PLUG/ WELCH 01K0 TIMING BACK PLATE PLUG 01K1 TIMING CASE (STANDARD)/FRONT 02C0 CYL HEAD CRACK AT VALVE COVER SEAT/INJ.HOLE 01K2 TIMING CASE OIL SEAL / GASKET 02C1 CYL HEAD ANGULAR OIL HOLE 01K3 TIMING CASE OIL SUPPLY NOZZLE CRACK 01K4 FIP GEAR 02C2 CYL.HEAD SURFACE CRACKS 01K5 FIP GEAR BUSH 02C3 CYL.HEAD CRACK OTHER AREAS 01K6 FIP GEAR SHIM 02D0 VALVE FAILURE AT STEM 01K7 TIMING CASE SUITABLE FOR 02D1 VALVE FAILURE AT HEAD/FACE POWER STEERING 02D2 VALVE FAILURE AT RADIUS 01K8 FIP FRONT SUPPORT BRG / 02D3 VALVE OTHER FAILURES SUPPORT BRKT 02E0 VALVE SEAT 01K9 TIMING CASE GASKETS 02E1 VALVE GUIDE 01L0 STUD STRIPPING ON CRANKCASE 02E2 VALVE COLLAR 01M0 STUD BREAKAGE BLOCK END 02E3 VALVE SPILT CONES 01M1 STUD BREAKAGE NUT END 02E4 VALVE SPRINGS 01M2 CYLINDER HEAD BOLTS 02E5 VALVE CAP 01N0 WATER DRAIN PLUG 02E6 VALVE STEM SEAL 01P0 SIDE WATER RAIL 02E7 VALVE SPRING SEAT 01P1 SIDE WATER RAIL DEFLECTOR BOTTOM/ABUTMENT WASHER 01P2 CRANKCASE FRONT COVER 02F0 ROCKER SHAFT 01P3 CRANKCASE REAR COVER 02F1 ROCKER BRACKET 01P4 CRANKCASE WELCH 02F2 ROCKER ARM PLUG/CLOSING BALLS 02F3 ROCKER BUSH 01P5 CRANKCASE SIDE COVER 02F4 BALL END 01Q1 ENGINE FAILURES DUE TO 02G0 VALVE COVER FOREIGN MATERIAL 02G1 CYLINDER HEAD COVER 01R0 CRANK CASE GASKETS/SEALS. 02G2 OIL FILLER CAP 01R1 CRANKCASE 'O' RINGS 02G3 CYLINDER HEAD COVER GASKET 01R2 CRANKCASE SIDE COVER GASKET 02H0 HEAD GASKET BLOWING FROM 01S0 ENGINE BREATHER CUM OIL CULOT TO RUBBER RINGS SEPARATOR 02H1 HEAD GASKET BLOWING 01T1 ALTERNATOR MOUNTING BETWEEN CYLINDERS BRACKET 02H2 HEAD GASKET BLOWING AT SIDE 01T2 ALTERNATOR ADJUSTING LINK ENDS 02 CYLINDER HEAD 02H3 HEAD GASKET BLOWING AT 02A0 GENERAL OTHER AREAS 02B1 CYL HEAD CASTING DEFECT 02I0 INJECTOR SLEEVES 02B2 CYL HEAD MACHINING DEFECT 02I1 INJECTOR COOLING JET SLEEVE

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 02J0 VALVE LEAK 04D1 VISCOUS DAMPER 02K0 INLET MANIFOLD 04D2 KEY FOR DAMPER/CRANKSHAFT 02K1 INLET MANIFOLD ELBOW PULLEY 02K2 INLET MANIFOLD MOUNTING 04D3 MOUNTING BOLTS FOR VISCOUS FASTENERS DAMPER 02K3 EXHAUST MANIFOLD MOUNTING 04D4 DAMPER/CRANKSHAFT PULLEY FASTENERS FASTENING BOLT/NUT 02K4 EXHAUST ELBOW/DISTANCE PIECE 04E0 OIL SEAL SPLIT TYPE 02L0 EXHAUST MANIFOLD 04E1 OIL SEAL FULL CIRCLE 02M0 GASKETS/ 'O' RINGS 04E2 OIL SEAL CARRIER 02M1 WELCH PLUG 04E3 SLEEVE FOR OIL SEAL ON 03 FLYWHEEL AND HOUSING CRANKSHAFT 03A0 GENERAL 04F3 OIL PLUG ON CRANK SHAFT 03B0 FLYWHEEL HOUSING IVECO 03C0 FLYWHEEL 05 PISTON AND CONNECTING ROD 03C1 FLYWHEEL MOUNTING BOLTS 05A0 GENERAL 03C2 FLYWHEEL TIMING MARK 05B4 PISTON 03C3 FLYWHEEL DRIVING PEG 05B5 PISTON COOLING NOZZLES 03D0 FLYWHEEL FACE PLATE 05C4 RINGS 03E0 ADAPTOR 05D0 GUDGEON PIN 03E1 CRANKSHAFT ADAPTOR BOLTS 05D1 CIRCLIP 03F0 FLYWHEEL SPIGOT BEARING 05E0 CONNECTING ROD BOLT 03F1 HSG - FLYWHEEL SPIGOT BRG 05E1 CONNECTING ROD NUT 03G0 RING GEAR 05E2 SPLITPIN-CONNECTING ROD NUT 04 CRANKSHAFT 05F0 CON ROD BREAKAGE AT I 04A0 GENERAL SECTION 04B0 CRANKSHAFT WITH FLANGE (FOR 05F1 CON ROD BREAKAGE THROUGH RIFLE HOLE SPLIT TYPE OIL SEAL) 04B1 CRANKSHAFT -REGULAR 3 PIECE 05F2 CON ROD BREAKAGE ACROSS BOLT HEAD SEATING STANDARD 05F3 CON ROD OTHER FAILURES 04B2 UNDERSIZE CRANKSHAFT- REGULAR 05F4 CON ROD SERRATION 3PIECE(RECONDITIONED) 05F5 CONNECTING ROD SMALL END 04C0 CRANKSHAFT GEAR BREAKAGE 04C1 CRANKSHAFT THRUST WASHER 05G0 CONNECTING ROD BEARING 04C2 GEAR OIL PUMP DRIVE ON 05H0 CONNECTING ROD BUSH CRANKSHAFT 06 WATER PUMP 04C3 KEY - CRANKSHAFT OIL PUMP 06A0 GENERAL DRIVE GEAR 06B0 THERMOSTAT HOUSING 04D0 DAMPER PULLEY 06B1 THERMOSTAT HOUSING 'O' RING

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 06C0 THERMOSTAT 07C5 TIMER OIL SEAL 06D0 IMPELLER 07C6 SLEEVE FOR TIMER OIL SEAL 06E0 INSERT 07C7 TIMER DRAIN HOSE 06F0 WATER PUMP SEAL 07C8 TIMER DRAIN HOSE 06G0 WATER PUMP SHAFT ADAPTER/CLIPS 06H2 WATER PUMP SEALED BEARING 07C9 TIMER HOUSING 06H3 WATER PUMP TAPERED ROLLER 07D1 FUEL PIPES - FEED PUMP INLET BEARING 07D2 FUEL PIPES - FEED PUMP TO FILTER 06I0 IMPELLER CASING 07D3 FULE PIPES - FILTER TO FIP 06I1 LEAK @ JOINTS-W/P AREA(EXCL. 07E0 INJECTOR PIPES LEAK FROM W/P ITSELF) 07F0 LEAK OFF PIPES 06J0 PULLEY HUB 07F1 FLEXIBLE DIESEL RETURN PIPE 06J1 PULLEY FAN HUB SPACER 07G0 FIP CAMSHAFT 06K0 PULLEY 07H0 BEARING 06L0 FAN 07I0 INTERMEDIATE BEARING 06L1 FAN CLUTCH ASSY - VISCOUS 07J0 PUMP ELEMENT 06M0 FAN BELT 07J1 DELIVERY VALVE 06N0 IDLER PULLEY 07J2 DELIVERY VALVE HOLDER 06N1 IDLER PULLEY BEARING 07J3 QUADRANT LOOSE 06N2 IDLER PULLEY MOUNTING 07J4 PLUNGER SPRING BRACKET 07J5 ROLLER TAPPET 06N3 IDLER PULLEY MOUNTING 07K0 CONTROL RACK BRACKET FASTENERS 07L0 GOVERNOR ASSEMBLY 06N4 AUTO BELT TENSIONER 07L1 SUPPLEMENTARY IDLING 06P1 REMOTE FAN DRIVE BEARING ADJUSTING SCREW 06P2 RFD FAN BELT-CRANKSHAFT TO 07L2 FIP SEALS IDLER 07M0 FEED PUMP - PIN FOLLOWER 06P3 REMOTE FAN IDLER BEARING 07M1 HAND PRIMING PUMP 06P4 RFD FAN BELT-IDLER TO FAN 07M2 FEEDPUMP OIL SEAL/'O' RING 07 FUEL PUMP AND INJECTORS - 07M3 FEED PUMP - ROLLER FOLLOWER INLINE VERSION 07N0 INJECTOR OPENING PRESSURE 07A0 GENERAL 07N1 INJECTOR DRIBBLING 07B0 BACK LEAK 07N2 INJECTOR BODY 07B1 CALIBRATION ERROR /EXCESS 07N3 INJECTOR OTHER COMPLAINTS FUEL CONS. /POOR PICK UP 07N4 NOZZLE 07C0 FUEL PUMP FLYWHEEL 07N5 NOZZLE CAP NUT 07C1 FUEL PUMP TIMING 07N6 INJECTOR SEALS/O RINGS 07C2 FUEL PUMP TIMER 07N7 INJECTOR CLAMP 07C3 FUEL PUMP TIMER BOLTS 07N8 INJECTOR MOUNTING STUDS 07C4 FIP MOUNTING BRACKET 07N9 INJECTOR WASHER

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 07P0 OFF LEVER CABLE/ARENS 09A0 GENERAL CONTROL CABLE 09B0 FUEL FILTER ELEMENT 0.5 LITRE 07P1 ENGINE SHUT OFF SOLENOID 09B1 FUEL FILTER ELEMENT 1.1 LITRE SWITCH 09B2 FUEL FILTER COVER 07P2 ENGINE SHUT-OFF CYLINDER 09B3 FEED PUMP FILTER / STRAINER 07Q0 FLEXIBLE DRIVE ASSEMBLY (BANJO TYPE) 07Q1 RESITEX PLATE – COUPLING 09B4 FUEL FILTER BOWL 07Q2 FIP BALL JOINTS 09B5 OVER FLOW VALVE 07R0 ACCELERATOR LINKAGES 09B6 FUEL FILTER MOUNTING BRACKET 07R1 ACCELERATOR CABLE 09B7 FASTENERS - FUEL FILTER 07R2 ACCELERATOR KICKDOWN MOUNTING BRACKET ARRANGEMENT 09B8 FUEL FILTER CUM WATER 07S1 OIL PIPE TO TIMER/PUMP SEPERATOR 08 OIL PUMP AND SUMP 09B9 MUD STRAINER 08A0 GENERAL 09C0 OIL FILTER ELEMENT 08B0 OIL PUMP HOUSING 09C1 OIL FILTER BOWL 08C0 OIL PUMP SHAFT BOTTOM 09C2 OIL FILTER HEAD 08C1 OIL PUMP SHAFT TOP 09C3 OIL FILTER VALVES 08C2 OIL PUMP GEAR 09C4 OIL FILTER BOTTOM CONICAL 08C3 OIL PUMP SPIRAL GEAR ON TOP SPRING SHAFT 09C5 OIL FILTER BOWL CENTRE 08C4 OIL PUMP THRUST CAP STEM/BOLT 08C5 OIL PUMP SPIRAL GEAR ON 09C6 OIL FILTER BOWL O RING CAMSHAFT 09C7 OIL FILTER BOTTOM O RING 08C6 OIL PUMP DRIVE GEAR – HINO 09D0 AIR CLEANER DRY TYPE:ENGINE 08C7 OIL PUMP SHAFT SQUARE DRIVE MOUNTED COUPLING -ANDORIA TYPE 09D1 AIR CLEANER WET TYPE 08D0 OIL PUMP DELIVERY PIPE 09D2 WIRE MESH 08E0 SUCTION BRANCH 09D3 WING SCREW 08E1 STRAINER 09D4 OUTER FELT SEAL -ENGINE 08F0 1 IN 1 PUMP DRIVE SHAFT MOUNTED AIRCLEANER 08F1 1 IN 1 PUMP SUCTION PIPE 09D5 INNER SEAL-FILT.ELEMENT TO 08F2 1 IN 1 PUMP DELIVERY PIPE TUBE-ENG MTD AIRCLEANER 08F3 1 IN 1 PUMP OTHER COMPLAINTS 09D7 PRE FILTER 08G0 SUMP 09D8 AIR CLEANER MOUNTING 08G1 SUMP GASKET FASTENERS-ENGINE MT 08G2 DRAIN PLUG - OIL SUMP 09D9 AIRCLEANER SEAL-TOPCOVR TO FILT.ELEMNT(TBLR ENTRY) 08H0 DIPSTICK 09E0 AIR INTAKE HOSE - FLEXIBLE 08H1 DIPSTICK GUIDE HOSE PVC 09 FILTERS

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 09E1 AIR INTAKE PIPES - METALLIC 10 COMPRESSOR 09F0 REMOTE MOUNTED AIR CLEANER- 10A0 GENERAL OIL BATH 10A1 CRANKCASE 09F1 REMOTE MOUNTED AIR CLEANER 10C0 CYLINDER HEAD MOUNTING BRACKET 10C1 CYLINDER HEAD GASKET 09F2 REMOTE MOUNTED AIR CLEANER 10C2 VALVES ELEMENT 10C3 CYLINDER HEAD OTHER FAILURES 09F3 REMOTE MOUNTED AIR CLEANER 10D0 CRANKSHAFT RUBBER SEAL OUTER 10D1 COMPRESSOR GEAR 09F4 REMOTE MOUNTED AIR CLEANER 10D2 COMPRESSOR GEAR MTG NUT RUBBER SEAL INNER 10D3 COMPRESSOR GEAR KEY 09F5 AIRCLEANER DRY TYPE:REMOTE 10D4 COMPRESSOR DRIVING FLANGE - MOUNTED-PRIMARY ELEMENT REAR END 09F6 AIR CLEANER DRY TYPE:REMOTE 10D5 COMPRESSOR DRIVE PULLEY MOUNTED-SAFETY ELEMENT 10D6 COMPRESSOR FRONT OIL SEAL 09F7 VACUUM INDICATOR 10E0 PISTON 09F8 HOSE CONNECTION TO VACUUM 10E1 RINGS INDICATOR 10E2 GUDEON PIN/CIRCLIP 09G0 STACK PIPE ARRANGEMENT CARGO 10F0 CONNECTING ROD 09G1 UPPER SUPPORT - STACK PIPE 10F1 CON ROD BEARING 09G2 LOWER SUPPORT- STACK PIPE 10F2 CON ROD BUSH 09G3 BELLOWS - STACK PIPE 10F3 CON ROD BOLT/NUT 09G4 ELBOW TUBE ON FENDER FOR 10G0 END COVER STACK PIPE 10H0 COMPRESSOR OUTLET PIPE 09G5 ELBOW TUBE FITMENT ON 10H1 HOSE CONNECTION FENDER 10H2 OIL FEED PIPE 09G6 HOSE - ELBOW TUBE TO 10H3 OIL RETURN PIPE AIRCLEANER 10H4 DUMMY PLUG IN INLET 09G7 HOSES - AIR CLEANER TO INLET MANIFOLD MANIFOLD 10I0 WATER INLET LINE 09G8 HOSE CLIPS - AIR INTAKE SYSTEM 10I1 WATER OUTLET LINE 09H0 CHARGE AIR COOLER 10J0 OIL COOLER NIPPLE 09H1 CHARGE AIR COOLER BELLOW 11 OIL COOLER / HEAT EXCHANGER HOSE 11A0 GENERAL 09H2 CHARGE AIR COOLER STRAIGHT 11B0 HEAT EXCHANGER – MARINE HOSE 11C0 OIL COOLER END BRAZING JOINT 09H3 CHARGE AIR COOLER MOUNTING LEAK AREA 11C1 OIL COOLER LEAK THROUGH O 09H4 HEAT SHIELD FOR CONNECTION RINGS PIPE TO INLET MANIFOLD 11C2 OIL COOLER TUBES/PLATES

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 11C3 OIL COOLER ZINC ANODES 13 ENGINE MOUNTING 11C4 OIL COOLER OTHER FAILURES 13A0 GENERAL 11D0 OIL COOLER BODY/CASING 13B0 ENGINE MOUNTING FRONT X 11E0 OIL COOLER WATER INLET LINE MEMBER (STANDARD) 11E1 OIL COOLER WATER OUTLET LINE 13B1 C 45 FRONT X MEMBER - 11F0 AIR BLAST OIL COOLER TUBES ENG.MTG.HOLE AREA 11F1 AIR BLAST OIL COOLER BODY 13B2 C 45 FRONT X MEMBER - RIVET JOINTS AREA 11F2 FLEXIBLE HOSE FOR AIR BLAST OIL 13B3 C 45 FRONT X MEMBER - END COOLER GUSSET AREA 11F3 TRANSFER BLOCK FOR OIL 13C0 ENGINE MOUNTING PAD FRONT COOLER 13D0 METACONE MOUNTING FLANGE 11G0 OIL COOLER 'O' RINGS BREAKAGE 11G1 OIL COOLER SEALING GASKET 13D1 METACONE MOUNTING RUBBER 11H0 OIL FILTER ADAPTOR -SPIN ON SEPARATION TYPE 13E0 SUPPORT BRACKET FRONT 12 TURBO CHARGER (LH/RH) 12A0 GENERAL 13E1 SUPPORT BRACKET REAR (LH/RH) 12D0 BEARINGS HOUSING 13E2 ENGINE MOUNTING BRACKET ON 12D1 TURBINE SHAFT FLYWHEEL HOUSING(LH/RH) 12D2 TURBINE HOUSING 13F0 ENGINE MOUNTING BRACKET ON CRANKCASE –IVECO 12D3 COMPRESSOR HOUSING 13F1 INSULATOR 12D4 COMPRESSOR WHEEL 13F2 FASTENERS- ENGINE MTG 12D5 BACK PLATE BRACKET ON CRANKCASE 12D6 PISTON RING 13F3 ENGINE MOUNTING FASTENER- 12D7 HEAT SHIELD BRACKET TO INSULATOR 12D8 TURBOCHARGER OTHER 13F4 FASTENER- FRAME SIDE MEMBER FAILURES TO INSULATOR 12D9 TURBINE WHEEL 14 RADIATOR 12E0 OIL FEED PIPE 14A0 GENERAL 12E1 OIL DRAIN PIPE 14B0 TOP TANK JOINT LEAK 12E2 AIR INLET PIPE 14B1 BOTTOM TANK JOINT LEAK 12E3 TURBOCHARGER INLET HOSES 14B2 CORE TUBE LEAK 12E4 BOOST PRESSURE CONTROL 14B3 TOP INLET ELBOW LEAK VALVE 14B4 BOTTOM INLET ELBOW LEAK 12E5 BOOST PRESSURE PIPE 14B5 MAKE UP LINE LEAK 12F0 THRUST BEARING 14B6 DE-AERATION LINE LEAK 12F1 OIL DEFLECTOR 14B7 DE-AERATION TANK 12G0 TURBO CHARGER WASTE GATE 14B8 RADIATOR FRAME MECHANISM 14B9 RADIATOR OTHER FAILURES

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 14C0 STAY ROD/BRACKET 15G7 TOOTHED GEAR - GOVERNOR 14C1 RADIATOR MOUNTING BRACKET DRIVE GEAR LH & RH (C45) 15G8 CROSS DISC 14D1 RADIATOR TOP HOSE 15G9 FIP DRIVE SHAFT BUSH 14D2 RADIATOR BOTTOM HOSE 15H1 VANE PUMP 14D3 HOSES OTHERS 15H2 VANE PUMP BACK PLATE 14D4 HOSE CLIPS - COOLING SYSTEM 15J1 ROLLER RING – ROLLERS 14E0 WATER PIPE ELBOW 15J2 ROLLER RING - ROLLERS SEATING 14F0 ONE WAY VALVE - NON RETURN RING VALVE 15K0 CAM PLATE 14F1 NON RETURN VALVE BRASS 15K1 K SHIM ADAPTOR 15L1 KSB UNIT 14G0 NO LOSS COOLING SYSTEM 15L2 TIMER PISTON 14H0 RADIATOR PRESSURE CAP 15L3 TIMER PISTON O RING 14H1 RADIATOR FILLER CAP 15L4 TIMER ACTUATING PIN 14I0 RADIATOR COWL 15M0 PLUNGER RETURN SPRING 14I1 RADIATOR COWL FASTENERS 15M1 DISTRIBUTOR PUMP PLUNGER 14I2 RUBBER O RING - RADIATOR 15M2 PLUNGER - FOOT WASHER COWL 15M3 DISTRIBUTOR HEAD 14I3 FAN RING 15M4 DELIVERY VALVE 14I4 JUBILEE CLIP FOR HOLDING THE 15M5 DISTRIBUTOR HEAD 'O' RING RUBBER RING 15M6 BLEEDER SCREW - TIMING CHECK 15 VE / VP FUEL INJECTION AREA EQUIPMENT 15M7 CONTROL COLLAR - PLUNGER 15A0 GENERAL ASSY 15B0 BACK LEAK 15N0 STARTING LEVER 15B1 CALIBRATION ERROR /EXCESS 15N1 TENSIONING LEVER FUEL CONS. /POOR PICK UP 15N2 STOP LEVER 15C0 FUEL PUMP TIMING 15N3 ACCELERATOR LEVER 15D0 FUEL PIPES 15N4 ACCELERATOR LEVER BUSH 15E1 INJECTOR PIPES 15N5 ACCELERATOR - O RING 15F0 LEAK OFF PIPES 15N6 SHUT OFF PLUNGER 15G0 FIP COUPLING MALE PIECE 15N7 SHUT OFF SPRING 15G1 FIP COUPLING FEMALE PIECE 15P0 OVER FLOW BANJO 15G2 FIP COUPLING INTERMEDIATE 15P1 PRESSURE RELIEF VALVE ADAPTOR 15Q0 GOVERNOR SPRING 15G3 DRIVE SHAFT SEALING RING 15Q1 FLY WEIGHT ASSY 15G4 FIP DRIVE SHAFT 15Q2 FULCRUM LEVER 15G5 FIP DRIVE SHAFT CLAW 15Q3 GOVERNOR SHAFT 15G6 FIP DRIVE SHAFT KEY 15Q4 GOVERNOR DRIVEN GEAR

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 15Q5 SLIDING SLEEVE - GOVERNOR 16D6 SPARK PLUG CABLE ASSEMBLY 16D7 DISTRIBUTOR 15V0 SHUT-OFF SOLENOID 16E0 24 V TO 12 V CONVERTOR 15W1 MPC CASING - O RING 16E1 IGNITION COIL 15W2 MPC – CASING 16E2 TRIGGER BOX 15W3 MPC- DIAPHRAGM 16E3 DISTRIBUTOR PICK UP CABLE 15W4 MPC UNIT - OTHER FAILURES 16F0 OXYGEN SENSOR 15Y0 PUMP – CASING 16F1 CATALYTIC CONVERTOR VP (BS III) FUEL INJECTION EQUIPMENT 16F2 FUEL CONTROL VALVE 15L5 TIMER SOLENOID 16F3 COMMANDER 15Q6 FUEL TEMPERATURE SENSOR 16F4 RELAY- COMMANDER 15Q7 HDK UNIT 16F5 LAMDA CONTROL SYSTEM (LCS) 16 CNG COMPLAINTS : OTHER 16F6 LCS PROGRAMME NOT HOLDING THAN ENGINE 16F7 STEPPER MOTOR 16A0 GENERAL 16G0 GAS CYLINDER 16B0 SAFETY VALVE(BURST 16G1 GAS PRESSURE GAUGE DISC/FUSIBLE ALLOY) (MANOMETER) 16B1 RECEPTACLE 16G2 POTENTIOMETER(SENSOR UNIT 16B2 GAS ON/OFF VALVE (TEL) FOR GAS PR.GG) 16B3 FIRST STAGE REGULATOR 16G3 GAS LEVEL LED INDICATOR 16B4 SECOND STAGE REGULATOR 16G4 CYLINDER STORAGE VALVE 16B5 LOW PRESSURE SOLENOID 16H0 IGNITION WIRING HARNESS 16B6 HIGH PRESSURE PIPES (GAS) 16K0 3 STAGE REGULATOR 16B7 GAS VALVE IN CYLINDER 16K1 IDLING SOLENOID (3 STAGE 16B8 GAS VENT LINE REGULATOR) 16B9 1" CNG HOSE TO CARBURRETOR 16K2 HP SOLENOID (3 STAGE 16C0 CARBURRETOR REGULATOR) 16C1 3 WAY SOLENOID 16K3 SENSITIVITY SCREW ADJUSTMENT 16C2 SPEED GOVERNOR RELAY (3 STAGE REGULATOR) 16C3 VACUUM SWITCH 16L0 3/2 VALVE 16C4 AIR - GAS MIXTURE 16L1 PE SWITCH 16C6 IGNITION COIL 16L2 PLASTIC TUBE (IGNITION KILL) 16D0 DISTRIBUTOR ROTOR 16L3 RELAY IGNITION KILL SYSTEM 16D1 DISTRIBUTOR BEARING 17 ELECTRONIC DIESEL CONTROL 16D2 DISTRIBUTOR DRIVESHAFT 17A0 GENERAL 16D3 DISTRIBUTOR MOUNTING 17A1 DC - DC CONVERTER BRACKET 17B1 ELECTRONIC CONTROL UNIT 16D4 SPARK PLUG (ECU) 16D5 HIGH TENSION CABLE(IG. COIL TO 17B2 ENGINE SPEED SENSOR DIST.) 17B3 COOLANT TEMPERATURE SENSOR

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 17B4 BOOST PRESSURE SENSOR 21G3 BUSH 17B5 INSTRUMENTED INJECTOR 21G4 PRESSURE PAD 17B6 ACCELERATOR PEDAL SENSOR 21G5 CLUTCH FINGER 17B7 VECHICLE SPEED SENSOR SETTING/LUBRICATION 17B8 BRAKE SWITCH 21G6 LEVER RETAINING SPRING 17B9 CLUTCH SWITCH 21H0 WITHDRAWAL PLATE 17D1 HOLD ON RELAY (12 V) CLUTCH DISC 17D2 MAIN RELAY (24 V) 21B0 LINER 17D3 IGNITION RELAY (24 V) 21B1 LINER / CERAMIC BUTTON RIVETS 17D4 DIODE 21C1 CUSHION SPRINGS 17E1 ELECTRICAL SHORT CIRCUIT - 5A 21C2 HUB RIVETS CIRCUIT 21C3 CLUTCH CENTRE HUB 17E2 ELECTRICAL SHORT CIRCUIT - 15A 21C4 RETAINER / CARRIER PLATE CIRCUIT 21C5 CERAMIC BUTTONS 17E3 ELECTRICAL SHORT CIRCUIT - 30A CLUTCH ACTUATION CIRCUIT MECHANISM 17E4 ELECTRICAL SHORT CIRCUIT - 21I0 WITHDRAWAL BEARING BATTERY CABLE CIRCUIT 21I1 WITHDRAWAL BEARING HOUSING 17E5 EDC WIRING HARNESS 21I2 LUB PIPE - WITHDRAWAL 17F1 FIP SOLENOID (ELAB) BEARING HOUSING 17F2 TIMER SOLENOID 21J0 WITHDRAWAL SLEEVE 17F3 FIP ACTUATOR 21J1 RETAINER SPRING - WITHDRAWAL 17G1 IDLING SPEED ADJUSTMENT SLEEVE 17G2 STARTING QUANTITY 21K0 CLUTCH ROCKING SHAFT ADJUSTMENT 21K1 CLUTCH OPERATING LEVER ON 17G3 LIMITING QUANTITY GEAR BOX ADJUSTMENT 21K2 CLUTCH OPERATING PEDAL 17G4 VEHICLE SPEED ADJUSTMENT 21K3 CLUTCH PLAY ADJUSTING ROD 21 AXIAL CLUTCH, CLUTCH DISC & 21L0 SLAVE CYLINDER CLUTCH ACTUATION 21L1 PUSH ROD - SLAVE CYLINDER MECHANISM 21M0 MASTER CYLINDER AXIAL CLUTCH 21M1 RESERVOIR 21A0 GENERAL 21M2 RESERVOIR CAP 21D0 BACK PLATE/ PRESSURE PLATE 21N1 HYDRAULIC LINE – FLEXIBLE 21E0 DRIVING PLATE ( PART OF COVER 21N2 HYDRAULIC LINE- METALLIC ASSEMBLY) 21P0 FLUID FLYWHEEL 21F0 CLUTCH SPRINGS 21Q0 AIR SYSTEM -CLUTCH ACTUATION 21G0 LEVER 22 DIAPHRAGM CLUTCH 21G1 ECCENTRIC PIN 22A0 GENERAL 21G2 BRACKET 22C0 DIAPHRAGM TIP WEAR

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 22C1 DIAPHRAGM TIP BREAKAGE 26F3 COUNTER SHAFT FRONT BEARING 22C2 DIAPHRAGM TIP RUN OUT 26F4 COUNTER SHAFT REAR BEARING 22C3 DIAPHRAGM SETTING HEIGHT 26F5 PINION SHAFT BALL BEARING 22D1 COVER HOUSING 26G0 SLIDING/FIXED DOG CLUTCH 22E0 PRESSURE PLATE 26H0 MAINSHAFT THRUST WASHER 22F0 CONNECTING RIVETS 26H1 COUNTERSHAFT THRUST WASHER 22F1 CONNECTING RIVET - PRESSURE 26I0 PINION SHAFT BRACKET PLATE 26I1 PINION SHAFT BEARING CIRCLIP 22F2 CONNECTING RIVET - COVER 26J0 OIL SEAL ASSEMBLY 26K0 MAINSHAFT REAR NUT 22G0 DRIVE STRAP KIT 26K1 COUNTERSHAFT SPECIAL 22H0 RELEASE BEARING NUT/SPLIT PIN 22I0 FULCRUM RING DIGGING 26K2 IDLER SPINDLE LOCK PLATE 26 ALGB 13 GEARBOX 26K3 COUNTERSHAFT REAR BEARING 26A0 GENERAL LOCK PLATE/BOLT 26B0 GEAR CASING 26L0 SPEED CHANGE CASING 26C0 MAIN SHAFT 26L1 TOP COVER 26C1 COUNTER SHAFT 26M0 SPEED CHANGE SPINDLE 1ST AND 26C2 REVERSE SHAFT REVERSE 26C3 PINION SHAFT 26M1 SPEED CHANGE SPINDLE 2ND 26C4 MAINSHAFT FIXED ELEMENTS AND 3RD SPEED PLAY 26M2 SPEED CHANGE SPINDLE 4TH AND 26D0 FIRST SPEED GEARS 5TH SPEED 26D1 SECOND SPEED GEARS 26N0 SPEED CHANGE FORK 1ST AND 26D2 THIRD SPEED GEARS REVERSE 26D3 FOURTH SPEED GEARS 26N1 SPEED C HANE FORK 2ND AND 3RD SPEED 26D4 REVERSE GEARS 26N2 SPEED CHANGE FORK 4TH AND 26D5 CONSTANT MESH GEAR 5TH SPEED 26E0 NEEDLE ROLLER BEARING FIRST 26N3 PINCH BOLT FOR FORKS SPEED 26N4 INTERLOCKING PIN/BALL/SPRING 26E1 SLEEVE FOR FIRST SPEED GEAR 26E2 SECOND SPEED BUSH 26P0 SPEED CHANGE LEVER HOUSING 26E3 THIRD SPEED BUSH 26P1 SPEED CHANGE LEVER BOTTOM HALF 26E4 FOURTH SPEED BUSH 26P2 GEAR LEVER TOP 26E5 NEEDLE ROLLER BEARING REVERSE GEAR 26P3 SPEED CHANGE LEVER OTHER PARTS 26E6 SLEEVE FOR REVERSE GEAR 26Q0 SPEEDO DRIVE UNIT 26F0 SPIGOT BEARING 26Q1 SPEEDO DRIVE GEAR 26F1 PINION SHAFT BEARING 26Q2 REVERSE WARNING SWITCH 26F2 MAIN SHAFT REAR BEARING

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 26R0 OVER SPEED GEAR DISTANCE 28E6 SLEEVE FOR NEEDLE ROLLER PIECE BRG.3RD GEAR 26R1 DISTANCE PIECE IN LIEU OF PTO 28E7 SLEEVE FOR NEEDLE ROLLER GEAR BRG.REVERS GEAR 26R2 PRESENCE OF FOREIGN MATERIAL 28F0 SPIGOT BEARING – MAINSHAFT 26S0 CLUTCH HOUSING 28F1 PINIONSHAFT BEARING 26S1 CLUTCH HOUSING STUD 28F2 MAINSHAFT REAR BEARING 28 ZF S5-36 AND S6-36 GEARBOX / 28F3 COUNTER SHAFT FRONT BEARING OVER DRIVE GEARBOX 28F4 COUNTER SHAFT REAR BEARING 28A0 GENERAL 28F5 SPIGOT BEARING SLEEVE 28B0 GEAR CASING – MAIN 28G1 SLIDING DOG CLUTCH 28B1 GEAR CASE – FRONT 28G4 LOCKING RING 28C1 COUNTER SHAFT 28G5 BALL PIN 28C2 REVERSE SPINDLE 28G6 SPRING 28C3 PINION SHAFT 28G7 PLUNGER/PRESSURE PIECE 28C4 MAIN SHAFT FAILURE AT OUTPUT 28H0 PINIONSHAFT COVER FLANGE END 28H1 PINIONSHAFT BRG SNAP RING 28C5 M/S CIRCLIP GROOVE @ 4&5TH 28I1 GB REAR END OIL SEAL LEAK GEAR(S6)/3&4TH GEAR(S5) 28I2 GB FRONT END OIL SEAL LEAK 28C6 MAIN SHAFT OTHER FAILURES 28J0 MAIN SHAFT REAR NUT 28D0 1ST SPEED GEARS 28J1 REVERSE SPINDLE LOCK WASHER 28D1 2ND SPEED GEARS 28K0 FORK 1ST AND REVERSE GEARS 28D2 3RD SPEED GEARS 28K1 FORK 2ND AND 3RD GEARS 28D3 4TH SPEED GEARS 28K2 FORK 4TH AND 5TH GEARS 28D4 5TH SPEED GEARS 28K3 FORK REVERSE GEAR (S636) 28D5 REVERSE GEARS 28K4 FORK 1ST AND 2ND GEARS (S636) 28D6 CONSTANT MESH GEAR 28K5 FORK 3RD AND 4TH GEARS (S636) 28D7 OVER DRIVE GEAR 28K6 FORK 5TH AND 6TH GEARS (S636) 28E0 NEEDLE ROLLER BEARING 1ST 28K7 SELECTOR PAD SPEED GEARS 28K8 PIVOT SCREW 28E1 NEEDLE ROLLER BEARING 2ND 28K9 FORK - OVERDRIVE GEAR SPEED GEARS 28L0 SELECTOR PLATE 1ST AND 28E2 NEEDLE ROLLER BEARING 3RD REVERSE SPEED GEARS 28L1 SELECTOR PLATE 2ND AND 3RD 28E3 NEEDLE ROLLER BEARING 4TH 28L2 SELECTOR PLATE 4TH AND 5 TH SPEED GEARS 28L3 SELECTOR PLATE REVERSE 28E4 NEEDLE ROLLER BEARING 5TH GEAR(S636) SPEED GEARS 28L4 SELECTOR PLATE 1ST AND 28E5 NEEDLE ROLLER BEARING 2ND(S636) REVERSE GEAR 28L5 SELECTOR PLATE 3RD AND 4 TH

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT (S636) 28L6 SELECTOR PLATE 5TH AND 6TH 28L6 SELECTOR PLATE 5TH AND 6TH (S636) (S636) 28L7 SELECTOR PLATE FOR OVERDRIVE 28L7 SELECTOR PLATE FOR OVERDRIVE GEAR GEAR 28M0 REVERSE SELECTOR SHAFT 28M0 REVERSE SELECTOR SHAFT 28N0 SELECTOR HOUSING 28N0 SELECTOR HOUSING 28N1 NEEDLE ROLLER BEARING 28N1 NEEDLE ROLLER BEARING SELECTOR HOUSING SELECTOR HOUSING 28N2 OUTER LEVER 28N2 OUTER LEVER 28N3 SELECTOR LEVER 28N3 SELECTOR LEVER 28N5 SELECTOR SHAFT 28N5 SELECTOR SHAFT 28N6 ROLLER PINS 28N6 ROLLER PINS 28N7 SELECTOR OTHER PARTS 28N7 SELECTOR OTHER PARTS 28N8 DETEND PLUNGER @ GB CASING 28N8 DETEND PLUNGER @ GB CASING FOR REVERSE GEAR FOR REVERSE GEAR 28N9 DETENT PUNGER@ GB CASING FOR 28N9 DETENT PUNGER@ GB CASING FOR REVERSE GEARS REVERSE GEARS 28Q0 REVERSE WARNING SWITCH 28Q0 REVERSE WARNING SWITCH 28Q2 SPEEDO WORM GEAR 28Q2 SPEEDO WORM GEAR 28Q3 SPEEDO PINION GEAR 28Q3 SPEEDO PINION GEAR 28Q4 SPEEDO PINION SHAFT 28Q4 SPEEDO PINION SHAFT 28R0 FILLER ELBOW 28R0 FILLER ELBOW 28R1 BREATHER 28R1 BREATHER 28S0 CLUTCH HOUSING 28S0 CLUTCH HOUSING 28S1 CLUTCH HOUSING STUD 28S1 CLUTCH HOUSING STUD 28T0 SYNCHRO RING 1&2 (S6) 1(S5) 28T0 SYNCHRO RING 1&2 (S6) 1(S5) 28T1 SYNCHRO RING 3&4(S6)2&3(S5) 28T1 SYNCHRO RING 3&4(S6)2&3(S5) 28T2 SYNCHRO RING 5&6(S6)4&5(S5) 28T2 SYNCHRO RING 5&6(S6)4&5(S5) 28T3 SYNCHRO CONE 1&2(S6)1&R(S5) 28T3 SYNCHRO CONE 1&2(S6)1&R(S5) 28T4 SYNCHRO CONE 3&4(S6)2&3(S5) 28T4 SYNCHRO CONE 3&4(S6)2&3(S5) 28T5 SYNCHRO CONE 5&6(S6)4&5(S5) 28T5 SYNCHRO CONE 5&6(S6)4&5(S5) 28T6 SYNCHRO HUB 1&2(S6)1&R(S5) 28T6 SYNCHRO HUB 1&2(S6)1&R(S5) 28T7 SYNCHRO HUB 3&4(S6)2&3(S5) 28T7 SYNCHRO HUB 3&4(S6)2&3(S5) 28T8 SYNCHRO HUB 5&6(S6)4&5(S5 28T8 SYNCHRO HUB 5&6(S6)4&5(S5 REFER TO 36 CODE SERIES FOR REFER TO 36 CODE SERIES FOR REMOTE GEAR SHIFT PARTS. REMOTE GEAR SHIFT PARTS. FOR CARGO REMOTE SHIFTING FOR CARGO REMOTE SHIFTING MECHANISM REFER 66 SERIES. MECHANISM REFER 66 SERIES. 29 ALGB4 GEAR BOX 29 ALGB4 GEAR BOX

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 29A0 GENERAL 29M3 SPEED CHANGE SPINDLE 29B0 GEAR CASING CONSTANT MESH GEARS 29C0 MAIN SHAFT 29N0 SPEED CHANGE FORK 1ST AND 29C1 COUNTER SHAFT REVERSE 29C2 REVERSE SHAFT 29N1 SPEED CHANGE FORK 2ND AND 29C3 PINION SHAFT 3RD SPEED 29D0 1ST SPEED GEARS 29N2 SPEED CHANGE FORK 4TH AND 29D1 2ND SPEED GEARS 5TH SPEED 29N3 SPEED CHANGE FORK CONSTANT 29D2 3RD SPEED GEARS MESH GEARS 29D3 4TH SPEED GEARS 29N4 SELECTOR ARM SHAFT 29D4 REVERSE GEARS 29N5 PINCH BOLT 29D5 CONSTANT MESH GEARS 29Q0 ZF LINKAGES IN LIEU OF CSO 29D6 IDLER GEAR ON REVERSE SHAFT 29R0 SPEEDO METER PINION 29E0 1ST SPEED THRUST SLEEVE 29R1 INSTRUMENT DRIVE HOUSING 29E1 2ND SPEED BEARING SLEEVE 29R2 INSTRUMENT DRIVING SPINDLE 29E2 3RD SPEED BEARING SLEEVE BRACKET 29E3 4TH SPEED BEARING SLEEVE 31 ECOMET 6HP600 GEARBOX 29E4 REVERSE GEAR BEARING SLEEVE 31A0 GENERAL 29F0 PINIONSHAFT BALL BEARING 31B0 CLUTCH DISC 29F1 PINIONSHAFT ROLLER BEARING 31C0 HYDRAULIC VALVE BODY 29F2 MAINSHAFT BEARING 31D0 SOLENOID 29F3 COUNTERSHAFT BEARING 31E0 INDUCTIVE TRANSMITTER 29G0 SLIDING/FIXED DOG CLUTCH 31F0 RELAY 29H0 MAINSHAFT THRUST WASHER 31G0 ELECTRONIC CONTROL UNIT 29H1 COUNTERSHAFT THRUST WASHER 31H0 RANGE SELECTOR 29I0 PINIONSHAFT HOUSING 31I0 ZF CABLE 29I1 PINIONSHAFT CIRCLIP 31J0 HOSUR WIRING 29I2 CLUTCH THROW OUT BEARING 31L0 PTO 29I3 CLUTCH THROW OUT SEAL 31M0 OIL LEAK 29J0 OIL SEAL 31N0 ACCELERATOR INTERLOCK 29K0 MAIN SHAFT REAR NUT 31P0 OIL TEMPERATURE GAUGE 29K1 COUNTERSHAFT SPECIAL SET 31Q1 LOAD SENSOR SCREW 32 ALLISON HT 750 DRG GEAR BOX / 29L0 SPEED CHANGE CASING MT 643 29M0 SPEED CHANGE SPINDLE 1ST AND 32A0 GENERAL REVERSE 32B0 MODULATOR 29M1 SPEED CHANGE SPINDLE 2ND 32D0 LOCKUP CLUTCH AND 3RD GEARS 32E0 TORQUE CONVERTER 29M2 SPEED CHANGE SPINDLE 4TH AND 5TH GEARS 32E1 TORQUE CONVERTER OIL SEAL

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 34 AUXILIARY GEAR BOX 35L0 TAPER ROLLER BEARINGS 34A0 GENERAL 35L1 OUTPUT SHAFT 34B0 GEAR CASING 35L2 OUTPUT GEAR 34C0 GEARS 35L3 OUTPUT SHAFT NUT 34D0 SHAFTS 35L4 DRIVE GEAR KEY 34E0 BEARINGS 35L5 BRACKET FOR INPUT SHAFT 34F0 MOUNTING 35L6 INPUT SHAFT GEAR 34G0 OIL SEALS 35L7 DISTANCE PIECE - PTO TO GEAR 34H0 OTHER COMPONENTS CASING 35 POWER TAKE OFF REAR MOUNTED PTO - ZF SIDE MOUNTED - CONSTANT 35M0 NRB FOR INPUT SHAFT MESH GEAR BOX 35M1 PTO HOUSING 35A0 GENERAL 35M2 ACTUATOR SHAFT 35B0 OPERATING LEVER INNER AL PTO 35M3 WEAR PAD 35B1 OPERATING LEVER OUTER AL PTO 35M4 COLLARED BUSH 35B2 OPERATING LINKAGES (CABIN) 35M5 ACTUATOR LEVER 35C0 HOUSING AL PTO 35M6 GEARS 35D0 GEARS AL PTO 35M7 SHAFTS 35D1 SLIDING DOG 35M8 BEARINGS 35D2 FORKS 35M9 CIRCLIP 35D3 SPINDLE PTO ACTUATION 35D4 BUSHES 35N0 CONTROL VALVE 35D5 OTHER PARTS 35N1 FLEXIBLE PIPELINES 35E0 CLUTCH DISC 35N2 METALLIC PIPELINES 35F0 SWITCH 35N3 ACTUATING CYLINDER FOR REAR 35G0 SOLENOID VALVE MOUNTED PTO 35H0 BEARINGS 35N4 EXTERNAL MECHANICAL 35I0 OIL SEALS/SEAL RINGS LINKAGE FOR ALGB13 SIDE MOUNTED - ZF PTO 36 GEAR BOX REMOTE SHIFTINGS 35K0 SHIFT CYLINDER BODY FOR CARGO REMOTE SHIFTING 35K1 SPRING SHIFT CYLINDER MECHANISM REFER 66 SERIES. 35K2 SELECTOR SHAFT 36A0 GENERAL 35K3 SELECTOR FORK 36B0 SPEED CHANGE LEVER BOTTOM 35K4 PISTON SHIFT CYLINDER HALF 35K5 O' RING 36B1 SPEED CHANGE LEVER BRACKET AT FLYWHEEL HOUSING 35K6 SHIFT CYLINDER COVER 36B2 SPEED CHANGE LEVER BRACKET 35K7 INTERMEDIATE GEAR AT FRAME 35K8 INTERMEDIATE GEAR NEEDLE 36B3 SPEED CHANGE LEVER BRACKET ROLLER BEARING AT EXHAUST MANIFOLD 35K9 INTERMEDIATE SHAFT

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 36C0 CONTROL TUBE 41G2 GREASE NIPPLE 36D0 OPERATING SHAFT 41H0 PROPELLER SHAFT INTER AXLE 36E0 BALL JOINT REACTION ROD 41I0 PROPELLER SHAFT PTO 36E1 BALL JOINT GEAR SHIFT LEVER 41J0 PROPELLER SHAFT 4 X 4 GEAR BOX 36F0 REACTION ROD TO AGB 36G0 UNIVERSAL JOINT ASSEMBLY 41J1 PROPELLER SHAFT AGB TO REAR 36H0 KNUCKLE AXLE 36I0 CONNECTION FLANGE 41J2 PROPELLER SHAFT AGB TO FRONT 36J0 BEARING HOUSING AXLE 36K0 HOUSING FOR SPEED CHANGE 41K0 LAY RUB COUPLING LEVER 42 DIFFERENTIAL GROUP 36L0 CONNECTION PIECE 42A0 GENERAL 36M0 GEAR LEVER REMOTE TYPE 42B0 AXLE TUBE LH/RH 36N0 SPHERICAL BEARING 42B1 AXLE CASING/TUBE END 36P0 SHACKLE THREADS/CHECK NUT 36Q1 GEAR SHIFT LEVER GAITER 42B2 AXLE CASING DOME WELDING 41 PROPELLER SHAFT CRACK 42B3 AXLE CASING SEAM WELDING 41A0 GENERAL CRACK 41B0 PROPELLER SHAFT TUBE FRONT 42B4 AXLE CASING BRAKE CHAMBER 41B1 PROPELLER SHAFT TUBE MIDDLE MOUNTING BRACKET CRACK 41B2 PROPELLERSHAFT TUBE REAR 42B5 AXLE CASING SPRING SEAT 41C0 YOKE WELDING 41D0 STUB SHAFT 42B6 AXLE CASING OTHER FAILURES 41E0 UNIVERSAL JOINT CROSS 42B7 AXLE CASING SPINDLE 41E1 UNIVERSAL JOINT STRAP- SIL 42B8 AXLE CASING BRAKE CARRIER VERSION FLANGE 41E2 UNIVERSAL JOINT STRAP BOLTS- 42B9 AXLE CASING INTEGRAL BOTTOM SIL VERSION CLAMPS 41F0 CENTRE JOINT BEARING 42C0 AXLE SHAFT SPLINES CHIPPING ORDINARY 42C1 AXLE SHAFT BREAKAGE AT 41F1 CENTRE JOINT BEARING RUBBER SPLINE END CUSHION TYPE 42C2 AXLE SHAFT BREAKAGE AT 41F2 CENTRE BEARING MOUNTING FLANGE END BRKT/BOLTS - PUNCHED FRAME 42C3 AXLE SHAFT BREAKAGE AT STEM 41F3 MUDFLINGER - RUBBER CUSHION AREA TYPE BEARING 42C4 SPRING DOWEL AXLE SHAFT 41F4 CENTRE BEARING HOUSING 42D0 DIFF CARRIER (NOSE BRG.AREA) 41G0 COMPANION FLANGE 42D1 DIFF CARRIER (SIDE BRG.AREA) 41G1 FASTENERS - PROPELLERSHAFT 42D2 DIFFERENTIAL BEARING FLANGE CAP/BOLT

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 42D3 DIFFERENTIAL CARRIER OTHER 42M0 PINION OIL SEAL FAILURES 42M1 COMPANION FLANGE 42D4 DIFFERENTIAL CARRIER JOINT 42M2 COMPANION FLANGE NUT LEAKAGE 42N0 OUTPUT SHAFT 42E0 CROWN WHEEL PINION 43/7 42N1 OUTPUT SHAFT BEARING 42E1 CROWN WHEEL PINION 41/7 42N2 OUTPUT SNAP RING 42E2 CROWN WHEEL PINION 35/6 42N3 OUTPUT SHAFT SEAL 42E3 CROWN WHEEL PINION 37/6 42P0 INPUT SHAFT 42E4 CROWN WHEEL PINION 37/6 (R149) 42P1 INPUT SHAFT BEARING 42E5 CROWN WHEEL PINION 37/7 (C100) 42P2 INPUT SHAFT SEAL 42E7 CWP 6.83 Q109/RS 145 42Q0 THIRD DIFFERENTIAL UNIT 42E8 CWP 6.17 Q109/ RS 145/DANA 42Q1 THIRD DIFFERENTIAL LOCK 42E9 CWP 5.83 Q109 / RS145 42Q2 MAIN DIFFERENTIAL LOCK 42F3 CROWN WHEEL PINION 38/15 42Q3 DIFFERENTIAL LOCK ACTUATING 42F4 CROWN WHEEL PINION 38/17 CYLINDER 42F5 CROWN WHEEL PINION 4.56 : 1 42R0 TWO SPEED AXLE 42F6 CROWN WHEEL PINION 5.29 : 1 42S0 RETRACTABLE AXLE 42F7 CROWN WHEEL PINION 6.14 : 1 42U0 DUMMY AXLE CASING 6 X 2 42F8 CWP 6.83 R149 VERSION 42F9 CWP R158 45 REAR AXLE HUB GROUP 42G0 CWP 6.5 : 1 DANA 45A0 GENERAL 42G1 CWP 5.57 : 1 DANA 45B0 REAR HUB 42G2 CWP SQR109 / DANA DSHO44 FIRST 45B1 REAR HUB CHECK NUT AXLE 45C0 DRIVING FLANGE 42G3 CWP SQR109 / DANA DSHO44 45D0 BRAKE DRUM CIRCUMFERENTIAL SECOND AXLE CRACK 42H0 PINION TAPER ROLLER BEARING 45D2 BRAKE DRUM CRACK ACROSS THE 42I0 CROWN WHEEL TAPER ROLLER WIDTH BRG. 45D3 BRAKE DRUM - OTHER FAILURES 42J0 PINION NOSE BRG/SPIGOT BRG 45E0 REAR WHEEL OUTER BEARING 42K0 DIFFERENTIAL CAGE LH/RH 45F0 REAR WHEEL INNER BEARING 42K1 DIFFERENTIAL CAGE BOLTS 45G0 DISTANCE PIECE 42K2 CROWN WHEEL TO CAGE BOLT 45H0 HUB OIL SEALS 42K3 BEVEL WHEEL AND PINION 45I0 REAR WHEEL STUDS 42K4 TRUNNION 45I1 WHEEL NUT - STUD VERSION 42K5 THRUST WASHER 45I2 LOCKING PEG SHEARING 42K6 ADJUSTING NUT WORKING LOOSE 45J0 REAR WHEEL BOLTS 42K7 LOCKING PLATE 45J1 WHEEL CONES DIGGING ON 42K8 THRUST BUTTON – CROWN BRAKE DRUM 42K9 RING SCREW LOCKING DOWEL 45J5 WHEEL NUT - BOLT VERSION

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 45K0 BRAKE SHOE 47A0 GENERAL 45L0 BRAKE LINING 47B0 I BEAM CRACK BETN.SPG.PAD @ 45M0 PULL OFF SPRING TOP SURFACE 45M1 BRAKE SHOE RETAINING SPRING 47B1 I BEAM CRACK BETN.SPG.PADS @ 45M2 WEARING PAD BOT.SURFACE 45N0 BRAKE CAM SHAFT 47B2 I BEAM CRACK BETN.SPRING PAD 45N1 CAMSHAFT HOUSING/BRACKET AND KP BOSS 45N2 NEEDLE ROLLER BEARING/BUSH 47B3 I-BEAM CRACK AT I BOLT MOUNTING HOLE 45N3 ABUTMENT BLOCK 47B4 I-BEAM CRACK AT KING PIN BOSS 45N4 ABUTMENT BLOCK RETAINING PLATE/BOLTS AREA 47B5 I-BEAM OTHER FAILURES 45N5 CAMSHAFT WASHER (INCLUDING BEND AND TWIST) 45N6 CAMSHAFT CIRCLIP 47C0 AXLE ARM 45N7 CAM END ROLLER 47D0 KING PIN 45N8 ANCHOR END ROLLER 47D1 KING PIN BUSHES 45N9 SHOE ROLLER RETAINER CLIP 47D2 KING PIN SEALS 45Q0 COVER TUBE 47D4 KING PIN THRUST BEARING 45R0 DUST COVER 47E0 FRONT HUB 45S0 TORQUE PLATE/BRAKE CARRIER ASSEMBLY 47F0 BRAKE DRUM - CIRCUMFERENTIAL CRACK 45S1 BRAKE CARRIER MOUNTING BOLTS 47F2 BRAKE DRUM CRACK ACROSS THE WIDTH 45S3 BRAKE EXPANDER ASSEMBLY 47F3 BRAKE DRUM - OTHER FAILURES 45S4 ANTI ROTATION CLIP 47G0 FRONT WHEEL OUTER BEARING 45S5 RUBBER BOOT FOR EXPANDER ASSEMBLY 47H0 FRONT WHEEL INNER BEARING 45U0 ANCHOR PIN 47I0 DISTANCE PIECE 45U1 ANCHOR PIN BUSH 47I1 CASTLE NUT/SPLIT PIN 47J0 HUB SEALS 45U2 GUIDED ADJUSTER BRAKE - UNIQUE PARTS 47K0 FRONT WHEEL STUDS 45V0 WHEEL CYLINDER 47K1 WHEEL NUT - STUD VERSION 45V1 MASTER CYLINDER 47K2 LOCKING PEG SHEARING 45V2 RESERVOIR 47L0 FRONT WHEEL BOLTS 45V3 HYDRAULIC PIPES/HOSES 47L1 WHEEL NUT - BOLT VERSION 45V4 BRAKE CHAMBER - MASTER 47M0 FRONT BRAKE SHOE CYLINDER ACTUATION 47N0 BRAKE LINING 45W0 HAND BRAKE CABLE 47P0 PULL OFF SPRING 45W1 BRACKET FOR HB CABLE 47P1 BRAKE SHOE RETAINING SPRING 45W2 HAND BRAKE BOOT 47P2 WEARING PAD 47 FRONT AXLE 47Q0 BRAKE CAMSHAFT

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 47Q1 CAMSHAFT HOUSING/BRACKET 48M4 OILSEAL –KINGPIN 47Q2 NEEDLE ROLLER BEARING/BUSH 48N0 FAILURES DUE FOREIGN MATL 47Q3 ABUTMENT BLOCK 48P0 BRAKE SPIDER 47Q4 ABUTMENT BLOCK RETAINING 48P1 BRAKE SHOE PLATE/BOLTS 48P2 BRAKE SHOE RETAINING SPRING 47Q5 CAMSHAFT WASHER 48P3 BRAKE GUIDE SCREW 47Q6 CAMSHAFT CIRCLIP 48P4 BRAKE SHOE RETAINING CLIP 47Q7 CAM END ROLLER 48P5 BRAKE DRUM 47Q8 ANCHOR END ROLLER 50 STEERING 47Q9 SHOE ROLLER RETAINING CLIP 50A0 GENERAL 47S0 COVER TUBE 50D0 RANE STEERING ROCKER SHAFT 47T0 DUST COVER 50D1 RANE INNER COLUMN /RIGID STG 47U0 TORQUE PLATE/BRAKE CARRIER 50D2 RANE INNER COLUMN UJ ASSEMBLY APPLICATION 47U1 BRAKE CARRIER MOUNTING 50D3 RANE STEERING BOX HOUSING BOLTS 50D4 RANE STG TAPER ROLLER BRG 47U3 BRAKE EXPANDER ASSEMBLY 50D5 RANE OUTER TUBE 47U4 ANTI ROTATION CLIP 50D6 RANE DROP ARM 47U5 BRAKE EXPANDER RUBBER BOOT 50D7 RANE STEERING COLUMN BUSHES 47V0 WHEEL CYLINDER 50D8 RANE MAIN NUT ASSEMBLY 47V1 HYDRAULIC PIPE/HOSES 50D9 RANE STEERING OTHER PARTS 47W0 ANCHOR PIN 50E0 STEERING BEVEL BOX 47W1 ANCHOR PIN BUSH 50G0 POWER STG PUMP SHAFT/GEAR 48 FRONT DRIVING AXLE (4X4) WITH (VANE TYPE) MAGIRUS ENDS 50G1 POWER STEERING PUMP (VANE) 48A0 GENERAL 50G2 POWER STEERING PUMP KEY 48E0 FRONT AXLE DIFFERENTIAL UNIT 50G3 POWER STG PUMP GEAR MTG SET 48F0 FRONT AXLE SHAFT OUTER SCREW 48F1 FRONT AXLESHAFT NEEDLE BRG 50G4 POWER STEERING UJ CROSS SHAFT 48F2 OILSEAL -FRONT AXLESHAFT 50G5 POWER STG OTHER COMPLAINTS 48H0 4X4 FRONT HUB 50G6 POWER STG PUMP DRIVE PULLEY 48H1 HUB OIL SEAL 50G7 POWER STG PUMP DRIVE BELT 48I0 FRONT AXLE CASING 50G8 POWER STEERING OIL SEAL 48I1 STUB AXLE 50H0 STEERING WHEEL 48I2 DRIVING FLANGE 50I0 STEERING LEVERS 48L1 DRIVING SHAFT 50I1 STEERING LEVER BOLTS 48L2 YOKE ASSEMBLY 50I2 TRACK ROD LEVER 48M1 STEERING ARM 50J0 DRAG LINK 48M2 TRACK ARM 50J1 TRACK ROD 48M3 KINGPIN NEEDLE ROLLER BRG 50J2 STEERING PLAY ADJUSTMENT

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 50J3 DRAG LINK SOCKET 52K0 E2 BRAKE VALVE 50J4 DRAG LINK BALL PIN 52K1 SYSTEM PROTECTION VALVE 50J5 DRAG LINK SOCKET PINCH BOLT 52K2 GRADUATED HAND CONTROL 50J6 TRACK ROD SOCKET VALVE 50J7 TRACK ROD BALL PIN 52L0 SPRING BRAKE CHAMBER REAR 50J8 TRACK ROD SOCKET PINCH BOLT 52M0 QUICK RELEASE VALVE 50K0 STEERING BOX MOUNTING STUDS 52M1 RELAY VALVE 50K1 STG.MTG BRKT-FRAME MTG TYPE 52M2 TC2 VALVE 50K2 STG.MTG BRKT-OUTRIGGER TYPE 52M3 TRAILER CONTROL VALVE 50K3 PWR STG BOX INPUT SHAFT SEAL 52N0 PALM COUPLING SERVICE LINE 50K4 POWER STG BOX ROCKER SHAFT 52N1 PALM COUPLING EMERGENCY SEAL LINE 50K5 POWER STG BOX LIMITER VALVE 52P0 LOW PRESSURE WARNING 50L0 UNIVERSAL JOINT CROSS SWITCH 50M3 POWER STEERING RESERVOIR 52Q0 EXHAUST BRAKE VALVE - SLIDING 50M4 POWER STEERING HOSES TYPE 50M5 POWER STEERING OIL FILTER 52Q1 EXHAUST BRAKE VALVE - BUTTERFLY TYPE 50M6 POWER STG.RESERVOIR MOUNTING BRACKET 52Q2 BALL JOINT FOR BUTTERFLY 50M7 POWER STEERING METALLIC PIPES VALVE LEVER 50N0 STEERING OUTER COLUMN 52Q3 EXHAUST BRAKE - SOLENOID SUPPORT BRACKET VALVE 50P0 STEERING COLUMN ASSEMBLY 52Q4 EXHAUST BRAKE FOOT OPERATED SWITCH ON FLOOR (CARGO) 52Q5 EXHAUST BRAKE FOOT OPERATED 52 BRAKES SWITCH ON PEDAL 52A0 GENERAL 52Q6 EXHAUST BRAKE OPERATING 52B0 AIR PIPES CYLINDER 52B1 AIR HOSES 52Q7 ISOLATOR SWITCH FOR EXHAUST 52C0 AIR TANK/SENSING TANK BRAKE 52C1 AUXILLARY TANK 52R0 AIR PRESSURE REDUCER VALVE 52C2 AIR TANK BRACKET 52S0 AIR DRIER 52D0 AIR INLINE FILTER 52S1 AUTO DRAIN VALVE 52F0 UNLOADER VALVE WITH TYRE 52S2 DRYING AND DISTRIBUTION UNIT INFLATOR 53 FRAME AND SUSPENSION 52G0 STOP LIGHT SWITCH 53A0 GENERAL 52H0 BRAKE CHAMBER FRONT 53A1 DIFFERENCE IN WHEEL BASE 52I0 SLACK ADJUSTER AND LINKAGES 53A2 FRAME HEIGHT VARIATION/TWIST 52I1 AUTOMATIC SLACK ADJUSTER 53B0 FRAME BEND/BUCKLING 52J0 BRAKE OPERATING PEDAL STD 53B1 SUB FRAME 52J1 BRAKE OPERATING PEDAL C45

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 53B2 TURN TABLE BEAM (ARTIC) 53E2 CROSS MEMBER OTHERS 53B3 OUTRIGGER/END GUSSETS 53E3 SOLE MEMBER 53B4 TRACTA SAURER COUPLING (VEST 53E4 REAR SPRING FRONT X MEMBER BUS) (STANDARD) 53B5 FRAME FLITCH INTERNAL 53E5 REAR SPRING FRONT X MEMBER - 53B6 FRAME FLITCH EXTERNAL FULL DEPTH 53C0 FRAME CRACK FRONT X MEMBER 53E6 REAR SPRING MIDDLE X MEMBER GUSSET AREA (2516) 53C1 FRAME CRACK 2ND X MEMBER 53E7 REAR SPRING REAR X MEMBER BOLT HOLES 53E8 FRONT CROSS MEMBER 53C2 FRAME CRACK BET. FSRB AND 2ND 53E9 SECOND CROSS MEMBER X MEMBER 53F0 U BOLT/I BOLT 53C3 FRAME CRACK CJ BRG X MEMBER 53F1 SPRING U CLAMP GUSSET AREA 53G0 FRONT SPRING MAIN LEAF 53C4 FRAME CRACK RSFB X MEMBER 53I0 REAR SPRING MAIN LEAF GUSSET AREA 53K0 HELPER SPRING 53C5 FRAME CRACK RSRB X MEMBER 53L0 SHOCK ABSORBER FRONT GUSSET AREA 53L1 SHOCK ABSORBER REAR 53C6 FRAME CRACK REAR SPRING 53M0 SHOCK ABSORBER BRACKET BUFFER AREA FRONT 53C7 FRAME CRACK AT FRONT SPRING 53M1 SHOCK ABSORBER BRACKET REAR FRONT BRACKET AREA 53N0 SPRING BRACKETS FRONT SPRING 53C8 FRAME CRACK @ HELPER 53N1 SPRING CHAIR REAR SPRING SPG.FRONT BRKT.AREA 53N2 SPRING BRACKET REAR SPRING 53C9 FRAME CRACK @ HELPER 53N3 HELPER BRACKET SPG.REAR BRKT.AREA 53N4 HELPER BRACKET WEAR PADS 53D0 FRAME CRACK STG.MOUNTING BRACKET AREA 53N5 HANGER BRACKET WEAR PADS 53D1 FRAME CRACK OUTRIGGER 53P0 SPRING BUFFERS FRONT MTG.BRACKET AREA 53P1 SPRING BUFFERS REAR 53D2 FRAME CRACK AT FUEL TANK 53Q0 SPRING SHACKLE MTG.AREA 53Q1 SHACKLE PIN 53D3 FRAME CRACK AT TRUNNION 53Q3 SPRING EYE BOLT MTG.AREA 53Q4 SPRING EYE BUSH - FRONT SPRING 53D4 FRAME CRACK AT OTHER AREA FRINT 53D5 FRAME CRACK AT CABIN REAR 53Q5 SPRING EYE BUSH - FRONT SPRING SUPPORT AREA REAR 53D6 FRAME CRACK DUE TO BODY 53Q6 SPRING EYE BUSH - REAR SPRING BUILDING DEFECT FRONT BUSH 53E0 CENTRE BEARING X MEMBER 53Q7 SPRING EYE BUSH - REAR SPRING 53E1 TUBULAR X MEMBER REAR BUSH

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 53Q8 SPRING EYE BUSH - REAR MOST 55B0 SPARE WHEEL CARRIER SPRING REAR BUSH 55B1 SPARE WHEEL CARRIER 53Q9 SHACKLE PIN - MAV REAR OPERATING CABLE 53R0 BELL CRANK LEVER 55B2 SPARE WHEEL CARRIER BRACKET 53R1 V SEAL FOR SHACKLE PIN 55C0 WHEEL DISC DEFECTS - 53S0 TIE RODS MTG.HOLES AREA 53S1 LINK ARMS 55C1 WHEEL DISC DEFECTS - FIXED 53S2 METALLASTIC BUSHES FLANGE AREA 53S3 SPHERICAL BEARINGS 55C2 WHEEL DISC DEFECTS - WELDED 53T0 TORQUE STABILIZER AREA 53T1 ANTI ROLL BAR 55C3 WHEEL DISC DEFECTS - LOCKING RING AREA 53U0 RADIUS ROD 55D0 TYRES AND TUBES 53U1 RADIUS ROD BRACKETS/BOLTS 55E0 FUEL TANK 53U2 RADIUS ROD BUSHES 53U3 SILENT BLOCK BUSH 55E1 FUEL TANK GAUGE MECHANICAL 53V0 CROSS TUBE 55E2 FUEL TANK GAUGE ELECTRICAL - AT FUEL TANK 53W0 BOGIE CROSS SHAFT 55E3 FUEL TANK MOUNTING 53W1 BOGIE BRACKET 55E4 WATER SEPARATOR - 53X0 AIR SUSPENSION BELLOW –FRONT MECHANICAL TYPE 53X1 AIR SUSPENSION BELLOW –REAR 55E5 FUEL TANK CAP 53X2 LEVELLING VALVES 55E6 FUEL TANK CAP LOCK 53X5 AIR SUSPENSION BEAM 55F0 SILENCER 53X6 REAR LOCATION LINK -AIR 55F1 SILENCER INLET/OUTLET PIPES SUSPENSION 55F2 EXHAUST PIPE MOUNTING 53X7 PANHARD ROD BRACKET(AT F/W HOUSING AREA) 53X8 CROSS BEARER -AIR SUSPENSION 55F3 SILENCER MOUNTING CLAMPS 53X9 AIR SUSPENSION PIPES 55F4 TAIL PIPE MOUNTING BRACKET 53Y0 FRAME CRACK AT FRONT SPRING 55F5 TAIL PIPE CLAMPS REAR BRACKET 55G0 EXHAUST FLEXIBLE PIPE 53Z0 WEWELLER RUBBER ELEMENTS 55G1 EXHAUST PIPE LINE CARGO 53Z1 WEWELLER SPRINGS -FRONT 4" 55H0 CAB BODY STRUCTURE CRACK 53Z2 WEWELLER SPRINGS –REAR 55H1 CAB FLOOR CRACK 53Z3 FRONT WEVELLER BRACKETS 55H2 ERGOMATIC CAB 53Z4 REAR WEVELLER BRACKETS 55H3 CAB OTHER FAILURES 53Z5 PARABOLIC SPRINGS 55H4 BONNET 53Z6 AUTOROLA FRONT SUSPENSION 55H5 BONNET INSULATION 53Z7 AUTOROLA REAR SUSPENSION 55H6 BONNET SEALING RUBBER 53Z8 WEWELLER SPRING - FRONT 3" 55I0 FRONT END STRUCTURE 55 ACCESSORIES (810/STAG) 55A0 GENERAL

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 55J0 FRONT END STRUCTURE (SFC) 55W1 G45 MARK II 55J1 SEMI FORWARD CONTROL 55W2 G45 MARK III BONNET 55X0 MUD GUARD 55J2 SEMI FORWARD CENTRE LOCK 55X1 REAR UNDER RUN PROTECTION 55J3 SEMI FORWARD CONTROL DEVICE (RUPD) BONNET HINGES 55X2 LATERAL PROTECTION DEVICE 55J4 INTEGRAL BUS BODY STRUCTURE (LPD/SUPD) 55J5 SFC CAB MOUNTING LONG 55Y0 RUBBER CONES/MOUNTING MEMBER (LH/RH) BRACKET 55J6 SEMI FORWARD CONTROL CAB 55Z0 AC DRIVE IDLER PULLEY MOUNTING BRACKET. 55Z1 AC DRIVE IDLER PULLEY 55J7 A POST – SFC MOUNTING BRACKET 55K0 TIPPING BODY TAIL GATE 55Z2 AC UNIT DRIVE IDLER PULLEY 55L0 DUMPER BODY BEARING 55M0 FULLY BUILT CABIN 55Z3 ENGINE TO IDLER PULLEY DRIVE 55N0 BUMPER AND ITS MOUNTING BELT 55P0 GRILLE 55Z4 FAN BELT TENSIONER 55P1 GRILLE HINGES ARRANGEMENT IN IDLER PULLEY 55P2 GRILLE LOCK 55Z5 AC COMPRESSOR MOUNTING 55P3 GRILL LOCKING MECHANISM BRACKET 55P4 FRONT OPENING PANEL STAY 56 CARGO CAB ROD 56A0 GENERAL 55P5 STAY ROD GROMMET 56B0 CAB PANEL FLOOR 55Q0 FRONT WINDSCREEN GLASS 56C0 CAB PANEL FRONT 55Q1 FRONT WINDSCREEN GLASS 56D0 CAB PANEL ROOF RUBBER 56E0 CAB DOOR 55Q2 FRONT WINDSCREEN GLASS 56E1 DOOR LOCK MECHANISM RUBBER 56E2 CAB LOCKING MECHANISM 55Q3 REAR VIEW MIRROR LH / RH 56E3 STRIKER PIN FOR CABLOCK 55Q4 REAR VIEW MIRROR MOUNTING 56E4 ANTIRATTLE SPRING IN CABLOCK BRACKET LH / RH 56E5 HANDLE -DOOR LOCK 55R0 CAB MOUNTING BRACKET 56E6 KEY -DOOR LOCK 55S0 PANTHER FRP FRONT PANEL 56E7 LOCK BARREL 55S1 PANTHER FES STEEL STRUCTURE 56E8 REMOT LOCK-DOOR 55T0 HYDRAULIC JACK 56F0 WIND SCREEN & VISOR 55U0 WIPER MOTOR 56F1 WIND SCREEN WASHER 55V0 DRIVERS SEAT 56G0 DOOR GLASS 55V1 DRIVER SEAT ADJUSTING 56G1 QUARTER GLASS/QUARTER GLASS MECHANISM LOCK 55W0 C45 CAB 56G2 WINDOW WINDING MECHANISM

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 56I0 TORSION BAR 57E3 ALTERNATOR BRUSHES 56I1 TORSION BAR PAD 57E4 ALTERNATOR STATOR 56J0 CAB MOUNTING BRACKET FRONT 57E5 ALTERNATOR FUSE 56J1 CAB MOUNTING BOLT - CAB TO 57E6 ALTERNATOR KEY/KEYWAY BRACKET 57E7 ALTERNATOR CHARGING 56J2 CAB MOUNTING BOLT - BRACKET 57E8 ALTERNATOR OTHER TO CHASSIS COMPLAINTS 56K0 FUSE MODULE 57F0 DYNAMO 56L0 SEATS 57G0 REGULATOR 56M0 CAB PAINT 57H0 HEAD LAMP 56M1 CAB PAINT UNDER BODY 57H1 HEAD LAMP RELAY 56N0 CAB MOUNTING BUSH FRONT 57H2 CAB INTERIOR LAMP 56N1 CAB MOUNTING BUSH REAR 57I0 TAIL LAMP 56P0 FENDER 57J0 PARKING/SIDE INDICATOR LAMP 56P1 BUMPER 57K0 PILOT LAMP 56P2 GRILLE 57L0 LAMPS OTHERS 57 ELECTRICALS 57M0 AIR CONDITIONING UNIT 57A0 GENERAL 57N0 SOLENOID 57B0 BATTERY 57P0 OIL PRESSURE TRANSDUCER 57B1 BATTERY CARRIER/FITMENT 57Q0 STARTER MOTOR SOLENOID DEFECT 58 DASH BOARDS 57B2 MAIN CABLE 58A0 GENERAL 57B3 BATTERY ISOLATOR SWITCH 58B0 COMBINATION SWITCH 57C0 WIRING 58C0 KEY TYPE SWITCH 57C1 FUSE BOX 58D0 INDICATOR SWITCH 57C2 FUSE - CAPSULE TYPE 58E0 STARTER BUTTON 57C3 FUSE - BLADE TYPE 58F0 AIR PRESSURE BUZZER 57D0 STARTER MOTOR AUXILIARY 58F1 HAZARD WARNING SWITCH FIELD COIL 58G0 FLASHER UNIT STANDARD 57D1 STARTER MOTOR COMMUTATOR 58G1 FLASHER UNIT ELECTRONIC SOLDERING 58G2 FLASHER INDICATOR ON PANEL 57D2 STARTER MOTOR CLUTCH SLIP BOARD - CARGO 57D3 STARTER MOTOR PINION END 58G3 MAIN BEAM INDICATOR CUSHIONING 58H0 HORN 57D4 STARTER MOTOR OTHER 58I0 SPEEDO METER COMPLAINTS 58J0 SPEEDO CABLE 57D5 STARTER RELAY 58K1 ELECTRICAL TEMPERATURE 57E0 ALTERNATOR REGULATOR GAUGE 57E1 ALTERNATOR ROTOR 58L0 MECHANICAL OIL PRESSURE 57E2 ALTERNATOR DIODE GUAGE

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 58L1 OIL PRESS GAUGE FLEX. PIPE 60C2 TRAILER FRAME OTHER MAKE 58L2 ELECTRICAL OIL PRESSURE 60D0 MAHINDRA OWEN 5TH GAUGE WHEEL/SUB FRAME 58L3 BUNDY PIPE OIL PRESSURE GAUGE 60D1 TRAILER INDIA 5TH WHEEL/SUB 58M0 AIR PRESSURE GAUGE FRAME 58N0 AMPERE METER 60D2 HAULWEL 5TH WHEEL/SUB 58N1 VOLTMETER FRAME 58N2 CLUSTER INST. PANEL-GLASS / 60D3 OTHER MAKE 5TH WHEEL/SUB SEALING RING / HOUSING FRAME 58P0 RPM INDICATOR DIGITAL 60E0 TURN TABLE KINGPIN 58P1 RPM INDICATOR DIAL TYPE 60E1 KINGPIN OFFSET 58Q0 ELECTRONIC HOUR METER 61 TIPPING UNIT 58R0 PULL AND PUSH SWITCH - HEAD 61A0 GENERAL LAMP 61B0 HOSES/PIPE 58R1 PULL AND PUSH SWITCH - 61C0 RAMS PISTON/RINGS IGNITION 61C1 PIVOT PINS 58S0 PIANO TYPE SWITCH 61C2 TRUNNION ARM 58T0 PARKING BRAKE WARNING LAMP 61C3 TRUNNION ARM MOUNTING X (PANEL BOARD) MEMBER 58U0 WATER SEPARATOR LEVEL 61C4 OIL SEALS WARNING LAMP 61D0 INNER/OUTER LEVERS 58V0 BULB TESTING SWITCH 61E0 PUMPS 58W0 LOW AIR PRESSURE ALARM 61F0 HYDRAULIC TANK 58X0 LOW OIL PRESSURE WARNING 61F1 BREATHER- HYDRAULIC TANK LAMP 61G0 VALVE 58X1 LOW OIL PRESSURE SWITCH 61H0 POWER TAKE OFF U/T 58X2 FUEL TANK GAUGE ON 61H1 PNEUMATIC OPERATING SWITCH - DASHBOARD PTO 58Y0 CAB SEATING WARNING LAMP 61H2 PUSH PULL CABLE 58Z1 ELECTRICAL TEMPERATURE 61H3 SOLENOID SWITCH SENSOR 61I0 PTO OPERATING LEVER (CABIN) 58Z2 REVERSE LIGHT – TIPPER 61J0 SUB-FRAME ASSEMBLY 58Z3 REVERSE BEEPER 61J1 LOAD BODY RUBBER BUFFER 60 TRAILER UNIT 61K0 FRONT END TIPPING SYSTEM 60A0 GENERAL 62 MARINE / INDUSTRIAL ENGINE 60B0 MAHINDRA OWEN AXLE 62A0 GENERAL 60B1 TRAILER INDIA AXLE 62B0 SEA WATER PUMP 60B2 TRAILER AXLE OTHER MAKE 62C0 ENGINE MOUNTING 60C0 MAHINDRA OWEN FRAMES 62D0 CLUTCH ASHOK 60C1 TRAILER INDIA FRAMES 62D1 CLUTCH KPC

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 62D2 CLUTCH GPL 62I3 SELECTOR SHAFT - ASHOK 62D3 ASHOK CLUTCH FORWARD 62I4 SELECTOR FORK - ASHOK 62D4 ASHOK CLUTCH REVERSE 62I5 SELECTOR LEVER - ASHOK 62D5 BACK PLATE 62J0 COUPLING 62D6 CLUTCH FINGER ASSEMBLY 62K0 PROPELLER 62D7 WITHDRAWAL ASSEMBLY 64 SUPER STRUCTURE FOR GOODS / 62D8 WITHDRAWAL SLEEVE DEFENCE VEHICLES 62D9 WITHDRAWAL BEARING HOUSING 64A0 SUPER STRUCTURE GENERAL 62E0 GEAR CASING ASHOK 64B0 WATER PUMP 62E1 GEAR CASING KPC 64C0 PNEUMATIC VALVES 62E2 GEAR CASING GPL 64D0 PNEUMATIC CYLINDER (ACCL. 62E3 ASHOK END COVER CONTROL) 62E4 FRONT OIL SEAL 64E0 HYDRAULIC VALVES 62E5 REAR OIL SEAL 64F0 PRIMING UNIT 62F0 GEARS ASHOK GEAR BOX 64G0 MONITOR 62F1 GEARS KPC GEAR BOX 64H0 AIR LEAK 62F2 GEARS GPL GEAR BOX 64I0 ELECTRICALS 62F3 LAYSHAFT FORWARD GEAR 64J0 CREW CABIN: BABBAR WRECKR 62F4 LAYSHAFT REVERSE GEAR LRV 62F5 IDLER GEAR 64J1 CREW CABIN: PERFECT MFR.INDUSTRIES LRV 62F6 IDLER GEAR BUSH 64K1 WINCH GEARBOX LRV 62G0 SHAFT ASHOK GEAR BOX 64K2 WINCH GEAR BOX OPERATING 62G1 SHAFT KPC GEAR BOX LINKAGES 62G2 SHAFT GPL GEAR BOX 64L1 WRECKER BOOM LRV 62G3 INPUT SHAFT FORWARD – ASHOK 64L2 BOOM/WINCH CABLE : LRV 62G4 INPUT SHAFT REVERSE – ASHOK 64M0 MEASURING GAUGES (VENDOR) 62G5 LAYSHAFT – ASHOK 64N0 WATER TANK 62G6 OUTPUT SHAFT FLANGE – ASHOK 64N1 FOAM TANK 62H0 BEARING ASHOK GEAR BOX 64N3 DEMISTER TANK/CONNECTION 62H1 BEARING KPC GEAR BOX 64O1 DOOR SHUTTER 62H2 BEARING GPL GEAR BOX 64O2 ALL PIPING AND PLUMBINGS 62H3 BEARING - FORWARD INPUT 64O3 ALL HOSES / RUBBER ITEMS IN SHAFT – ASHOK CIRCUIT 62H4 BEARING - REVERSE INPUT SHAFT 64O4 ATTACHMENTS/ACCESSORIES – ASHOK 64P0 PTO ACTUATING MECH 62H5 BEARING LAYSHAFT FRONT (MANUAL) 62H6 BEARING LAYSHAFT REAR 64P1 EXHAUST PRIMING MECH 62I0 GEAR SHIFT ASHOK 64P2 PROPELLER SHAFT FOR WATER 62I1 GEAR SHIFT KPC PUMP 62I2 GEAR SHIFT GPL

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 64P3 ACTUATING LEVERS 65C0 FLOOR STRUCTURE AT 64P4 CHAIN PASSENGER AREA 64P5 OVER LOAD CLUTCH 65C1 DRIVER SEAT PLATFORM AREA 64P6 PROPELLER SHAFT (PTO) 65C2 SIDE STRUCTURE LH / RH 64Q0 PLASTIC/RUBBER ITEM (VENDOR) 65C3 ROOF STRUCTURE 64Q1 OTHER MOUNTINGS 65C4 FRONT STRUCTURE 64Q3 FIT AND FINISH 65C5 REAR STRUCTURE 64R0 SERVICE DRUM ASSY 65C6 FOOT STEP FRONT 64R1 SERVICE DRUM RING GEAR 65C7 FOOT STEP REAR 64R3 SERVICE DRUM CABLES 65C8 WHEEL ARCH FRONT LH/ RH 64S0 TOWING HITCH ASSY 65C9 WHEEL ARCH REAR LH/ RH 64S1 STIFF LEG BLOSTER ASSY 65D0 DRIVER DOOR 64S2 OUT BOARD LEG ASSY 65D1 EMERGENCY DOOR 64S3 CABLE HOOK 65D2 PASSENGER DOOR 64T0 MAST SHEAVE YOKE ASSY 65D3 PNEUMATIC ACTUATION 64T1 BOOM SHEAVE YOKE ASSY MECHANISM FOR PASSENGER 64T2 SERVICE PINION SHAFT ASSY DOOR 64T3 IDLER SPROCKET YOKE ASSY 65D4 DOOR LOCK 64V1 BRAKE ASSCENTRIC ASSY 65D5 DOOR HINGES 64W1 OPERATING LEVER ASSY 65D6 PASSENGER OVERHEAD LUGGAGE COMPARTMENT 64X1 REAR JACK 65D7 LUGGAGE COMPARTMENT - 64Z0 WRECKER PLAT FORM BODY UNDER BODY 65 FULLY BUILT BUS 65D8 INTEGRATION BETWN 65A0 GENERAL BODY&OUTRIGGER @ REAR SUSPN AIR CONDITIONING UNIT AREA RELATED 65D9 INTEGRATION BETWEEN BODY & 65B0 SLAVE ENGINE FOR AC UNIT OUTRIGGER @ OTHER AREAS 65B1 AC DUCTING IN PASSENGER 65E0 WINDOW COMPARTMENT 65E1 WINDOW GLASS 65B2 AC UNIT COMPRESSOR 65E2 WINDOW HANDLE 65B3 AC COMPRESSOR DRIVE BELT 65E3 WINDOW LOCK 65B4 AC UNIT EVAPORATOR 65E4 REAR WINDSCREEN GLASS 65B5 AC UNIT EVAPORATOR FAN / 65E5 REAR WINDSCREEN GLASS BLOWER RUBBER 65B6 AC UNIT EXPANSION VALVE 65E6 REAR WINDSCREEN APERTURE 65B7 AC UNIT CONDENSOR 65E7 ROOF VENTILATION DOOR 65B8 AC UNIT CONTROLS (SWITCHES & 65E8 SUN VISOR - FRONT WINDSCREEN RELAYS) GLASS 65B9 AC UNIT WIRING HARNESS 65E9 ROOF TAR MAT BODY STRUCTURE RELATED

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AL Warranty (Vehicles)

CODE PRODUCT COMPLAINT CODE PRODUCT COMPLAINT 65F0 PASSENGER SEAT 66F1 SPHERICAL BEARING -FLOOR 65F1 PASSENGER SEAT ADJUSTMENT MOUNTED CSO MECHANISM 66G0 SELECTOR FORK DETENT SPRING 66 CARGO CAB TILT & GEAR SHIFT 66G1 SELECTOR FORK DETENT BALL MECHANISM 66G2 DETENT PLATE 66A0 GENERAL 66G3 SELECTOR FORK NEEDLE ROLLER 66B0 GEAR LEVER SEATING BEARING BLOCK/DISTANCE PIECE 66H1 REMOTE OPERATING DOOR 66B1 GEAR LEVER CONNECTOR CLOSING MECHANISM FLANGE 66J0 CSO BRACKET –LOWER 66B3 SEALING PAD ASSEMBLY-FOR 66J1 CSO BRACKET –UPPER FLOOR MOUNTED 66J2 GAITER FOR GEAR SHIFT LEVER 66C0 GEAR SHIFT TELESCOPE NYLON 66J3 GEAR SHIFT LEVER END BLOCK 66J4 KNUCKLE FOR GEAR SHIFT LEVER 66C1 TELESCOPIC LOCK RELEASE 66J5 BALL JOINT AND NUT FOR GEAR CABLE SHIFT LEVER 66C5 RELEASE CABLE PULLEY 66J6 CSO TUBE ASSEMBLY 66C6 RELEASE CABLE SPRING 66J7 FORK SUPPORT LEVER 66C7 RELEASE CABLE CAM 66J8 PIVOT SUPPORT BRACKET 66C8 RELEASE CABLE SPINDLE 66J9 GEARSHIFT ROD 66D0 CAB TILT KEY HOUSING 72 AMC 66D1 CAB LIFTING : GENERAL 72A0 AMC SCHEDULED SERVICE STALLION/LRV

66D2 CAB LIFTING PUMP STALLION/LRV

66D3 CAB LIFTING RAM STALLION/LRV

66E0 CONTROL ROD SUPPORT LH 66E1 CONTROL ROD SUPPORT RH 66F0 TELESCOPIC SPHERICAL BEARING

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AL Warranty (Vehicles)

26. FAULT CODE CODE FAULT DESCRIPTION BD ROTATED

CODE FAULT DESCRIPTION BE SCORED/PITTED

AA ADRIFT/LOOSE BF SCUFFED/SEIZED/STIFF/HARD

AB AIR BUBBLE BG SHORTAGE

AC AIR LEAK BH SHORT CIRCUIT

AD AIR LOCK BJ SHUDDER/JUDDER

AE BEND/DEFORMED/DISTORTED BK WATER LEAK

AF BLOCKED/CLOGGED BL WEAK

AG BROKEN/BURST/CRACKED BM UNIDENTIFIED DEFECT

AH BURNT / MELTED / DISCOLOURED BN LACK OF LUBRICATION

AJ CASTING DEFECTS / POROUS PERFORMANCE RELATED FAULT CODES

CORRODED / CONTAMINATED / To be used only when definite reasons are AK WATER INGRESS Not Available

EXCESS CLEARANCE / PLAY / CA ENGINE OIL CONSUMPTION AL WORN CB ENGINE OIL THICKENING

AM FITMENT DEFECT CC ENGINE OVERHEATING

AN FOREIGN MATERIAL CD LOW ENGINE OIL PRESSURE

AP FOULING CE EXCESS ENGINE BLOWBYE

AQ FUEL LEAK CF EXCESS FUEL CONSUMPTION

AR GAS LEAK CG POOR PICKUP

AS IMPROPER WELDING/SOLDERING ENGINE NOT TAKING AT MACHINING DEFECT CH LOAD/HUNTING

AU MAINTENANCE DEFECT CJ TRANSMISSION NOISE

AV MALADJUSTED CK EXCESS TYRE WEAR

AW MISALIGNED CL BRAKE PULLING

AX MISMATCHED FAULT CODES FOR MISCELLANEOUS ACTIVITIES AY NOISY/VIBRATION DA TRIAL FITMENT AZ OIL LEAK EC ECOCARE REPLACEMENTS BA OPEN CIRCUIT FAULT CODES FOR AMC BB PEELED OFF/CHIPPING Z0 PDI FOR AMC STU VEHICLES BC POOR CONNECTION ZA I YEAR FIRST SERVICE

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AL Warranty (Vehicles)

CODE FAULT DESCRIPTION CODE FAULT DESCRIPTION

ZB I YEAR SECOND SERVICE YK II YEAR ELEVENTH SERVICE

ZC I YEAR THIRD SERVICE YL II YEAR TWELFTH SERVICE

ZD I YEAR FOURTH SERVICE YM II YEAR THIRTEENTH SERVICE

ZE I YEAR FIFTH SERVICE YN II YEAR FOURTEENTH SERVICE

ZF I YEAR SIXTH SERVICE YO II YEAR FIFTEENTH SERVICE

ZG I YEAR SEVENTH SERVICE YP II YEAR SIXTEENTH SERVICE

ZH I YEAR EIGHTH SERVICE YQ II YEAR SEVENTEENTH SERVICE

ZI I YEAR NINTH SERVICE YR II YEAR EIGHTEENTH SERVICE

ZJ I YEAR TENTH SERVICE YS II YEAR NINETEENTH SERVICE

ZK I YEAR ELEVENTH SERVICE XA III YEAR FIRST SERVICE

ZL I YEAR TWELFTH SERVICE XB III YEAR SECOND SERVICE

ZM I YEAR THIRTEENTH SERVICE XC III YEAR THIRD SERVICE

ZN I YEAR FOURTEENTH SERVICE XD III YEAR FOURTH SERVICE

ZO I YEAR FIFTEENTH SERVICE XE III YEAR FIFTH SERVICE

ZP I YEAR SIXTEENTH SERVICE XF III YEAR SIXTH SERVICE

ZQ I YEAR SEVENTEENTH SERVICE XG III YEAR SEVENTH SERVICE

ZR I YEAR EIGHTEENTH SERVICE XH III YEAR EIGHTH SERVICE

ZS I YEAR NINETEENTH SERVICE XI III YEAR NINTH SERVICE

YA II YEAR FIRST SERVICE XJ III YEAR TENTH SERVICE

YB II YEAR SECOND SERVICE XK III YEAR ELEVENTH SERVICE

YC II YEAR THIRD SERVICE XL III YEAR TWELFTH SERVICE

YD II YEAR FOURTH SERVICE XM III YEAR THIRTEENTH SERVICE

YE II YEAR FIFTH SERVICE XN III YEAR FOURTEENTH SERVICE

YF II YEAR SIXTH SERVICE XO III YEAR FIFTEENTH SERVICE

YG II YEAR SEVENTH SERVICE XP III YEAR SIXTEENTH SERVICE

YH II YEAR EIGHTH SERVICE XQ III YEAR SEVENTEENTH SERVICE

YI II YEAR NINTH SERVICE XR III YEAR EIGHTEENTH SERVICE

YJ II YEAR TENTH SERVICE XS III YEAR NINETEENTH SERVICE

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AL Warranty (Vehicles)

CODE FAULT DESCRIPTION

WA IV YEAR FIRST SERVICE

WB IV YEAR SECOND SERVICE

WC IV YEAR THIRD SERVICE

WD IV YEAR FOURTH SERVICE

WE IV YEAR FIFTH SERVICE

WF IV YEAR SIXTH SERVICE

WG IV YEAR SEVENTH SERVICE

WH IV YEAR EIGHTH SERVICE

WI IV YEAR NINTH SERVICE

WJ IV YEAR TENTH SERVICE

WK IV YEAR ELEVENTH SERVICE

WL IV YEAR TWELFTH SERVICE

VA V YEAR FIRST SERVICE

VB V YEAR SECOND SERVICE

VC V YEAR THIRD SERVICE

VD V YEAR FOURTH SERVICE

VE V YEAR FIFTH SERVICE

VF V YEAR SIXTH SERVICE

VG V YEAR SEVENTH SERVICE

VH V YEAR EIGHTH SERVICE

VI V YEAR NINTH SERVICE

VJ V YEAR TENTH SERVICE

VK V YEAR ELEVENTH SERVICE

VL V YEAR TWELFTH SERVICE

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AL Warranty (Vehicles)

27. REPAIR OPERATION TIME SCHEDULE

CODE DESCRIPTION A B D E EN100 COMPLETE OVERHAULING OF ENGINE ASSY 42.0 43 80 31 (INCLUDES R&R, DISMANTLING, CLEANING, INSPECTION AND ASSEMBLING WITH NEW OR R/C COMPONENTS-NA ENGINE) EN105 R & R ENGINE ASSY 13.0 12 21 7 EN110 COMPLETE OVERHAUL OF SPARE/FLOAT ENGINE 29.0 31 59 24 (WITHOUT R&R) EN115 ENGINE TESTING 3.0 3 4 3 EN120 DECARBONISING CYLINDER HEAD AND 11.0 13.5 17 9 REPLACING VALVE GUIDE EN125 PRESSURE TEST CYLINDER HEAD 1.0 1 1 1 EN130 PRESSURE TESTING OF ENGINE BLOCK 1.0 1 1 1 EN135 RE-RINGING JOB 7.5 9.5 14 6.5 EN140 R & R CYLINDER HEAD GASKET 4.5 7 10 4 EN145 R & R BROKEN CYLINDER HEAD BOLT/ STUD 6.0 8 10 6 EN150 R & R ROCKER SHAFT ASSEMBLY AND ADJUST 2.0 2.5 3 1.5 VALVE CLEARANCE EN155 R & R AND OH ROCKER ARM 2.5 3 3.5 2 EN160 ADJUST VALVE CLEARANCE 2.0 1.5 2 1.5 EN161 R&R TAPPET COVER GASKET 1.0 1.0 EN165 R & R VALVE STEM OIL SEAL 3.5 4 3.5 EN170 R & R TAPPETS AND ADJUST VALVE CLEARANCE 4.5 4 5 4 EN175 R & R SINGLE CYLINDER LINER AND PISTON 9.5 10.5 12 8 EN180 R & R TWO CYLINDER LINER AND PISTON 10.0 11.5 13 8.5 EN185 R & R THREE CYLINDER LINER AND PISTON 10.5 12.5 14 9 EN190 R & R FOUR CYLINDER LINER AND PISTON 11.0 13.5 15 9.5 EN195 R & R FIVE CYLINDER LINER AND PISTON 11.5 14.5 16 EN200 R & R SIX CYLINDER LINER AND PISTON 12.0 15.5 17 EN205 R & R WATER PUMP ASSY (INCLUDING R & R 2.5 2.5 4 2 RADIATOR AND HOSES) EN210 R & R AND O/H WATER PUMP ASSY (INCLUDING R 3.5 3.5 5 3.5 AND R RADIATOR AND HOSES) EN212 R & R COOLANT TEMPERATURE SENSOR 0.5 0.5 EN215 R & R RADIATOR ASSEMBLY INCLUDING HOSES 2.0 2 3 1.5 EN217 R & R AND CLEAN AFTER COOLER 2.0 2 2 2 EN220 R & R WATER HOSE (1 NOS HOSE) 0.5 0.5 0.5 0.5 EN225 R & R FAN ASSEMBLY 2.0 2 3 1.5 EN230 R & R VIBRATION DAMPER 3.0 3 3.5 3 EN235 R & R FAN PULLEY HUB 2.5 2.5 3 2.5

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E EN240 ADJUST BELT TENSION (PER BELT) 0.5 0.5 0.5 0.5 EN242 R&R BELT TENSIONER PULLEY 0.5 0.5 EN245 REPLACE BELT (PER BELT) 0.5 0.5 0.5 0.5 EN250 R & R ALTERNATOR BRACKET 0.5 1 1 0.5 EN255 R & R OIL PUMP ASSEMBLY ALONE AND REPLACE 3.0 1.5 2 3 NECESSARY PARTS EN260 R & R OIL SUMP AND REPLACEMENT OF GASKETS 1.0 0.5 0.5 1 EN265 R & R OIL COOLER AND CHANGE ‘O’ RING 1.0 1 1 1 EN275 R & R ENGINE OIL FILTER/DRAIN AND REFILL OIL 0.5 0.5 0.5 0.5 EN280 R & R AIRCLEANER ASSY AND CLEAN/ REPLACE 0.5 0.5 0.5 0.5 ELEMENT EN290 R & R AIR INTAKE HOSE (1 NOS HOSE) 0.5 0.5 0.5 0.5 EN295 R & R THERMOSTAT ASSY AND CHECK OPENING 1.0 1 1 1 TEMPERATURE EN300 CHECK COMPRESSION IN ALL CYLINDERS 1.5 1.5 2 1.5 EN305 R & R CAMSHAFT ASSY AND REPLACE CAM 5.0 7 8 4 BUSHES (IN SITU) EN310 R & R FLYWHEEL PILOT BEARING 4.0 4 13 3 EN315 R & R FLYWHEEL 4.0 4 EN320 R & R FLYWHEEL RING GEAR 5.0 5 13 4 EN325 R & R ENGINE REAR END OIL SEAL 6.0 4 13 3.5 EN330 R & R FLYWHEEL FACE PLATE 5.0 5 5 EN335 R & R FLYWHEEL HOUSING 7.0 7 7 EN337 R & R ENGINE SPEED SENSOR 0.5 0.5 EN340 R & R TIMING CASE OIL SEAL 4.5 4.5 4.5 3.5 EN345 R & R TIMING CASE AND REPLACE GASKET 4.0 4.5 4.5 3.5 EN350 R & R TIMING BACKPLATE INCLUDING 6.0 6 9 6 REPLACEMENT OF GASKETS, TIMING GEARS/ CRANKSHAFT GEAR EN355 R & R TURBOCHARGER UNIT 3.0 3 3 2.5 EN360 CHECK AND RESET VALVE TIMING/REPLACE 6.0 6.5 7 6 BROKEN COMP. GEAR / GEAR TRAIN INSPECTION EN365 R & R SIDE WATER RAIL/ R & R OIL COOLER IN 1.5 2 2 1.5 CASE OF EN375 R & R INJECTOR 1.5 1.5 1.5 1.5 EN382 R & R INSTRUMENTED INJECTOR 0.5 0.5 EN385 R & R FIP AND RESET TIMING 3.5 2 2 3.5 EN386 R & R FIP SOLENOID (ELAB) 0.5 0.5 EN387 R & R TIMER SOLENOID 2.0 2 EN388 R & R FIP ACTUATOR 2.0 2 EN389 IDLING SPEED ADJUSTMENT 0.5 0.5

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E EN390 RESET FIP TIMING 1.0 1 1 1 EN391 STARTING QUANTITY ADJUSTMENT 0.5 0.5 EN392 LIMITING QUANTITY ADJUSTMENT 0.5 0.5 EN393 VEHICLE SPEED ADJUSTMENT 0.5 0.5 EN395 R & R FIP COUPLING (INCLUDING REPLACEMENT 4.5 3 4.5 OF FAILED PARTS) EN400 R & R INJECTOR HIGH PRESSURE PIPE 0.5 0.5 0.5 0.5 EN405 R & R FIP SHUT-OFF SOLENOID SWITCH 0.5 0.5 0.5 0.5 EN406 R&R ARENS CONTROL CABLE 0.5 0.5 EN410 R & R ACCELERATOR CABLE 0.5 0.5 0.5 EN415 R & R ACCELERATOR PEDAL 1.0 1 1 1 EN417 R & R ACCELERATOR PEDAL SENSOR 0.5 0.5 EN420 R & R TIMING CASE AND REPLACE FIP DRIVE 4.0 3.5 4 GEAR EN425 R & R FUEL FEED PUMP AND O/H INCLUDING 1.0 1 1 2 GASKET REPLACEMENT EN430 R & R FUEL TANK AND CLEAN/RANDR FUEL LINES 2.0 2 2 2 AND CLEAN / R&R FUEL FILTER EN435 BLEED FUEL SYSTEM 1.0 1 1 1 EN440 R & R FUEL LINE HOSE (1 NOS HOSE) 0.5 0.5 0.5 0.5 EN445 R & R ENGINE MOUNTING FRONT 4.0 4 4.5 3.5 EN450 R & R ENGINE MOUNTING REAR 1.5 1.5 2 1.5 EN455 R & R WATER COOLED HEAT EXCHANGER 1.5 1 2 1.5 EN460 R & R PRESSURE RELIEVE VALVE/BYPASS VALVES 1.0 0.5 0.5 1 AND INSPECT FOR PROPER SEATING EN465 R & R BREATHER PIPE INCLUDING CLEANING 0.5 0.5 0.5 0.5 EN470 R & R INLET MANIFOLD 2.5 2.5 2.5 2.5 EN472 R & R BOOST PRESSURE SENSOR 0.5 0.5 EN475 R & R EXHAUST MANIFOLD 3.5 3.5 3.5 3.5 EN477 REMOVE BROKEN EXSHAUST MANIFOLD STUD 4.0 4.0 EN480 R & R SILENCER 0.5 0.5 0.5 0.5 EN490 R & R DC - DC CONVERTER 1.0 1 EN495 R & R ELECTRONIC CONTROL UNIT (ECU) 0.5 0.5 EN500 R & R HOLD ON RELAY (12 V) 1.0 1 EN505 R & R MAIN RELAY (24 V) 1.0 1 EN510 R & R IGNITION RELAY (24 V) 1.0 1 EN515 R & R DIODE 1.0 1 EN520 TROUBLE SHOOTING & EDC LINE SETTING - 5A 3.0 3 CIRCUIT EN525 TROUBLE SHOOTING & EDC LINE SETTING - 15A 3.0 3 CIRCUIT

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E EN530 TROUBLE SHOOTING & EDC LINE SETTING - 30A 3.0 3 CIRCUIT EN535 R & R FUSE - BATTERY CABLE CIRCUIT 1.0 1 EN540 ECU - ATMOSPHERIC PRESSURE SENSOR 0.5 0.5 EN600 CNG - R&R CARBURETOR AND REPLACEMENT OF 1.0 DIAPHRAGM EN602 CNG - R&R 3 WAY SOLENOID 0.5 EN604 CNG - R&R SPEED GOVERNING RELAY 0.5 EN606 CNG - R&R DISTRIBUTOR ROTOR 0.5 EN608 CNG - R&R DISTRIBUTOR BEARING 2.0 EN610 CNG - R&R SPARK PLUG (6 PLUGS) 1.0 EN612 CNG - R&R HT CABLES 0.5 EN614 CNG - R&R 24V - 12V CONVERTOR 0.5 EN616 CNG - R&R IGNITION COIL 0.5 EN618 CNG - R&R TRIGGER BOX 0.5 EN620 CNG - R&R DISTRIBUTOR PICKUP COIL 0.5 EN622 CNG - OXYGEN SENSOR 0.5 EN624 CNG - R&R CATALYTIC CONVERTOR 2.0 EN626 CNG - R&R FCV 0.5 EN628 CNG - R&R OF COMMANDER AND RELAY VALVE 0.5 EN630 CNG - R&R OF GAS CYLINDER (PER BANK) 6.0 EN632 CNG - R&R SAFETY VALVE 0.5 EN634 CNG - R&R RECEPTACLE 1.0 EN636 CNG - R&R FILLER VALVE 1.0 EN638 CNG - FIRST STAGE REGULATOR 1.0 EN640 CNG - OVERHAUL SECOND STAGE REGULATOR 3.0 (INCL R&R) EN642 CNG - LOW PRESSURE SOLENOID 1.0 EN644 CNG - R&R HIGH PRESSURE PIPE 0.5 EN646 CNG - R&R PRESSURE GAUGE 0.5 EN648 CNG - R&R VACUUM SWITCH 0.5 EN650 R&R FOR VERTICAL DISTRIBUTOR DRIVE 2.0 EN652 R&R ACELERAT0R CABLE 1.0 EN654 R&R GAS FILTER 0.5 EN656 R&R GAS HOSE 0.5 EN658 R&R CNG IGNITION WIRING HARNESS 3.0 EN660 R & R FIXED VENTURI MIXER 1.0 EN662 R & R IDLING SOLENOID VALVE 0.5 EN664 R & R HIGH PRESSURE SOLENOID VALVE 0.5 EN666 R & R AND OH 3 STAGE REGULATOR 2.0

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E EN668 R & R OF LAMDA CONTROL SYSTEM 0.5 EN670 PROGRAMMING OF LCS 0.5 EN672 R & R OF STEPPER MOTOR 0.5 EN674 R & R DUAL MODE SELECTOR SWITCH 0.5 EN676 R & R LCS WIRING 3.0 EN678 REGULATOR SENSITIVITY ADJUSTMENT 1.0 EN680 R & R PRESSURE TRANSDUCER 1.0 EN682 GAS LEAK CHECKING 1.0 EN684 R & R CYLINDER STORAGE VALVE 1.0 EN686 R & R 3/2 VALVE 1.0 EN688 R & R PE SWITCH 0.5 EN690 R & R RELAY & WIRING (IGNITION KILL SYSTEM) 0.5 EN692 R & R PLASTIC TUBE 0.5 EN694 R & R LCS 0.5 EN695 R&R LEAK OFF PIPE 0.5 0.5 0.5 CL100 R & R CLUTCH ASSY AND REPLACE DISC (INCL 5.0 5 6 3 GB100/G110) CL110 R & R CLUTCH ASSY N O/H INCL. GB100/GB110 BUT 8.0 8 11 8 EXCL O/H OF WITHDRAWAL BRG (AXIAL & DIAPHRAGM) CL120 COMPLETE OVERHAUL OF SPARE/FLOAT CLUTCH 3.0 3 5 3 ASSEMBLY CL130 R & R CLUTCH WITHDRAWAL BRG (INCL. 4.0 4 7 3 GB100/GB110) CL140 R & R MASTER CYLINDER OVERHAUL BLEED 2.5 2.5 4 2.5 SYTEM AND ADJUST CL150 R & R SLAVE CYLINDER O/H BLEED SYSTEM AND 2.0 2 2 2 ADJUST CL160 R & R CLUTCH PEDAL 1.0 1 1 1 CL165 R & R CLUTCH SWITCH 0.5 0.5 GB100 R & R GEAR BOX ASSEMBLY-ALGB 3.0 3 5 GB110 R & R GEAR BOX ASSEMBLY-ZFGB 3.0 3 16 2.5 GB120 R & R GEAR BOX AND OVERHAUL (FOR GEAR 7.0 7 25 TEETH BREAKAGE, GEAR NOISE BUSH SEIZURE, GEAR SLIP, OIL SEAL LEAKS, SHAFT DAMAGES & END FLOAT ADJUSTMENTS) FOR ALGB GB130 R & R GEAR BOX AND OVERHAUL (FOR GEAR 7.5 7.5 28 7 TEETH BREAKAGE, GEAR NOISE BUSH SEIZURE, GEAR SLIP, OIL SEAL LEAKS, SHAFT DAMAGES & END FLOAT ADJUSTMENTS) FOR ZF GB140 OVERHAUL GEARBOX (INCLUDING SELECTOR 4.0 4 18

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E ASSEMBLY)-ALGB GB150 OVERHAUL GEARBOX (INCLUDING SELECTOR 4.5 4.5 4.5 ASSEMBLY)-ZFGB GB180 R & R CSO MECHANISM AND OVERHAUL BOTH 1.0 1 1 1 REMOTE AND DIRECT MOUNTED ARRANGEMENTS GB190 R & R AND OVERHAUL SELECTOR MECHANISM 2.0 2 4 2 GB200 R & R KNUCKLE BALL JOINTS AND ADJUST 1.0 1 1 1 LINKAGES GB210 R & R AND O/H SELECTOR TOP ASSY (BOTTOM 1.0 1 HALF) GB220 R & R GEAR LEVER 0.5 0.5 0.5 0.5 GB230 R & R REVERSE LIGHT SWITCH 0.5 0.5 0.5 0.5 GB240 R & R GEARBOX (SIDE MOUNTED) PTO AND OH 3.5 3.5 3.5 GB250 R & R GEARBOX (REAR MOUNTED) PTO AND OH 2.0 2 3.5 2 GB260 R & R SPEEDO DRIVE ASSY AND REPLACE 2.5 2.5 2.5 2.5 NECESSARY PARTS GB265 R & R VECHICLE SPEED SENSOR 0.5 0.5 GB270 R & R GB FRONT OIL SEAL 3.5 3.5 3.5 3.5 GB280 R & R FRONT/REAR OIL SEAL 2.5 2.5 2.5 2.5 GB290 R & R AUXILIARY GEARBOX AND O/H 8.0 8 8 GB300 R & R FRONT/REAR OIL SEAL IN AUXILIARY GEAR 1.5 1.5 1.5 BOX GB310 R & R AGB MOUNTINGS/BUSHES 3.0 3 3 GB340 REPLACEMENT OF FRONT COVER GASKET - S536 / 3.5 3.5 3.5 S636 GB350 DRAIN OIL IN GEARBOX AND REFILL 0.5 0.5 0.5 0.5 GB360 CLEAN BREATHER IN GEARBOX AND REAR AXLE 0.5 0.5 0.5 0.5 GB361 R & R GEARSHIFT CABLE IN PANTHER 4.0 4.0 4.0 GB370 R&R & OVERHAUL OF ZF 9S/8S 109 GEARBOX 10.0 10.0 PS100 R & R AND O/H FRONT PROP. SHAFT ASSY 2.5 2.5 3 2 PS110 R & R FRONT PROP. SHAFT ASSY 1.0 1 1 1 PS120 R & R AND O/H REAR PROP. SHAFT ASSY 2.5 2.5 3 2 PS130 R & R REAR PROP. SHAFT ASSY 1.0 1 1 1 PS140 R & R AND O/H MIDDLE PROP. SHAFT ASSY 2.5 2.5 PS150 R & R MIDDLE PROP. SHAFT ASSY 1.0 1 PS160 R & R AND O/H INTER-AXLE PROP. SHAFT ASSY 2.5 2.5 3 PS170 R & R INTER-AXLE PROP. SHAFT ASSY 1.0 1 1 PS180 R & R PROPELLER SHAFT (INCLUDING YOKE AND 2.0 2 2 FLANGE) AND CHECK FOR BEND PS190 R & R ONE CENTRE JOINT BEARING ASSY 2.0 2 2 PS200 R & R TWO (BOTH) CENTRE JOINT BEARING ASSY 4.0 4

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E PS210 R & R CENTRE JOINT BEARING RUBBER 2.0 2 2 MOUNTING (1 NOS) PS220 R & R CENTRE JOINT BEARING RUBBER 4.0 4 MOUNTING (2 NOS) PS250 R & R UJ CROSS ASSEMBLY - 1 NO. 1.5 1.5 1.5 1.5 RA100 R & R FIRST REAR AXLE CASING 8.0 8 16 7.5 RA110 R & R SECOND REAR AXLE CASING 8.0 8 16 RA120 R & R DIFF ASSY (2ND AXLE FOR TWIN-AXLE 2.0 2 4 VEHICLES RA130 R & R DIFF ASSY (1ST AXLE) 2.5 2.5 5 2 RA140 R & R DIFF ASSY N O/H (2ND AXLE FOR TWIN-AXLE 7.0 7 9 VEH.) RA150 OVERHAUL SPARE DIFFERENTIAL ASSY 5.0 5 7 4.5 RA160 R & R DIFF. ASSY N O/H FOR FORWARD REAR AXLE 7.5 7.5 12 6.5 RA170 R & R 3RD DIFF. ASSY N O/H 7.0 7 12 RA180 R & R CROWN WHEEL AND PINION AND ADJUST 5.5 5.5 5 6 BACKLASH RA190 DIFF. PINION OIL SEAL REPLACEMENT 1.0 1 1.5 1 RA200 R & R INTER-AXLE SEAL AND BEARING IN 3RD 2.5 2.5 4 DIFFERENTIAL RA210 R & R INNER/OUTER WHEEL BEARINGS (ONE SIDE) 2.5 2.5 4 2 RA220 R & R INNER/OUTER WHEEL BEARINGS (BOTH 5.0 5 8 4 SIDES) RA230 R & R WHEEL BOLTS WITHOUT ANY 3.0 3 5 2 CONSEQUENTIAL DAMAGE (ONE SIDE) RA240 R & R WHEEL BOLTS WITHOUT ANY 6.0 6 10 4 CONSEQUENTIAL DAMAGE (BOTH SIDES) RA250 R & R TORQUE PLATE ASSY (PER SIDE) 3.5 3.5 5 2 RA260 R & R TORQUE PLATE ASSY (BOTH SIDES) 7.0 7 10 5 RA270 R AND R EXPANDER UNIT (PER SIDE) 3 RA280 R AND R EXPANDER UNIT (BOTH SIDES) 6 RA290 R & R BRAKE LINING (ONE SIDE) EXCLUDING 3.0 3 4.5 2 DRUM MACHINING RA300 R & R BRAKE LINING (BOTH SIDES) EXCLUDING 6.0 6 9 4 DRUM MACHINING RA310 R & R BROKEN AXLE SHAFT (ONE SIDE) 3.0 3 5 3 RA320 R & R BROKEN AXLE SHAFT (BOTH SIDES) 6.0 6 10 6 RA330 R & R AND O/H BRAKE CAMSHAFT ASSY ONE SIDE 2.5 2.5 5 2.5 RA340 R & R BRAKE DRUM IN CASE OF CRACK 1.0 1 2 1 RA350 R & R AND O/H SLACK ADJUSTER (ONE SIDE) 1.5 1.5 2.5 1.5 RA360 R & R HUB OIL SEAL ONE SIDE 3.0 3 5 2

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E RA370 R & R HUB OIL SEAL TWO SIDES 6.0 6 10 4 RA400 DRAIN OIL IN REAR AXLE AND REFILL (PER AXLE) 0.5 0.5 0.5 0.5 FA100 R & R FRONT AXLE BEAM AND CHECK FOR BEND 12.5 12.5 20 12.5 OR TWIST (INCLUDES JOB FA110) FA110 REPLACE KING PIN AND BUSHES/ AXLE ARM (ONE 5.0 5 7 4 SIDE) FA120 REPLACE KING PIN AND BUSHES/ AXLE ARM 10.0 10 14 8 (BOTH SIDES) FA130 SHIM UP KINGPIN BOTH SIDES 1.0 1 1 1 FA140 R & R HUB OIL SEAL/ HUB BEARINGS ONE SIDE 2.5 2.5 5 2 FA150 R & R HUB OIL SEAL/ HUB BEARINGS TWO SIDES 5.0 5 10 4 FA160 R & R WHEEL BOLTS WITHOUT CONSEQUENTIAL 2.5 2.5 5 2 DAMAGE (ONE SIDE) FA170 R & R WHEEL BOLTS WITHOUT CONSEQUENTIAL 5.0 5 10 4 DAMAGE (BOTH SIDES) FA180 R & R BRAKE LINING ONE SIDE 2.5 2.5 5 2 FA190 R & R BRAKE LINING BOTH SIDES 5.0 5 10 4 FA200 R & R TORQUE PLATE ASSEMBLY (PER SIDE) 3.5 3.5 5 3 FA210 R & R TORQUE PLATE ASSEMBLY (BOTH SIDES) 7.0 7 10 6 FA220 R & R BRAKE DRUM IN CASE OF CRACK (ONE SIDE) 1.0 1 1.5 1 FA230 R & R BRAKE DRUM IN CASE OF CRACK (BOTH 2.0 2 3 2 SIDES) FA240 R AND R EXPANDER ASSY (ONE SIDE) 2 FA250E R AND R EXPANDER ASSY (BOTH SIDES) 4 FA260 CHECK AND ADJUST WHEEL ALIGNMENT 1.0 1 1 1 FA270 R & R AND O/H BRAKE CAMSHAFT ASSY ONE SIDE 2.0 2 2.5 2 FA280 R & R AND O/H BRAKE CAMSHAFT ASSY BOTH 4.0 4 5 4 SIDES FA290 R & R AND O/H SLACK ADJUSTER ONE SIDE 1.5 1.5 2 1 FA300 R & R AND O/H SLACK ADJUSTER BOTH SIDES 3.0 3 4 2 SU100 R & R FRONT SPRING ASSY INCLUDING 2.5 2.5 3 2 REPLACEMENT OF BUSHES & SHACKLE PINS SU110 R & R REAR SPRING ASSY INCLUDE 2.5 2.5 3 2 REPLACEMENT OF BUSHES AND SHACKLE PINS SU120 R & R FRONT/REAR HANGER BRACKET PER SIDE 2.0 2 2 2 SU130 R & R FRONT/REAR HANGER BRACKET BOTH 4.0 4 4 4 SIDES SU140 R & R HELPER SPRING BRACKET PER SIDE 1.0 1 2 1 SU150 R & R HELPER SPRING BRACKET BOTH SIDES 2.0 2 4 2 SU160 R & R MAIN LEAF OR ANY OTHER LEAF PER 3.0 3 4 3 SPRING

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E SU170 REPLACEMENT OF U/I CLAMPS PER SPRING ASSY 1.5 1.5 2 1 SU180 R & R SPRING BUFFER ON CHASSIS (PER BUFFER) 0.5 0.5 0.5 0.5 SU190 R & R SPRING BUFFER ON SPRING ASSY (PER 0.5 0.5 0.5 0.5 BUFFER) SU200 R & R SHOCK ABSORBER (PER SHOCK ABSORBER) 0.5 0.5 0.5 0.5 SU210 R & R SHOCK ABSORBER RUBBER BUSHES (BOTH) 1.0 1 1 SU220 R & R WEVELLER TYPE SPRING ASSY (PER SPRING) 2.0 2 SU230 R & R AIR SUSPENSION BELLOW (PER BELLOW) 3.0 3 SU240 R & R BOGIE (INCLUDING WHEEL REMOVAL) 9.0 9 SU250 R & R LEVELLING VALVE 1.0 1 SU260 R & R REAR LOCATION LINK (ONE SIDE) 7.0 7 SU270 R & R X BEARER BEAM 8.0 8 SU310 R AND R ANTI-ROLL BAR ASSEMBLY 1.0 SU330 R & R BELL CRANK LEVER 2.5 2.5 SU340 R & R TIE ROD 2.0 2 SU360 R & R LEVELVING VALVE AND OVERHAUL 2.0 ST100 R & R STEERING WHEEL 0.5 0.5 0.5 0.5 ST110 R & R STEERING BOX 2.5 2.5 2.5 2.5 ST120 R & R SECTOR SHAFT SEAL 2.0 2 2 ST130 R & R STEERING BOX AND O/H 5.5 5.5 5.5 5.5 ST140 REPLACEMENT OF STEERING COLUMN INNER 2.5 2.5 2.5 2 SHAFT/BUSHES ST150 R & R AND O/H TRACK ROD/ DRAGLINK BALL 3.0 3 3 3 JOINT AND CHECK WHEEL ALIGNMENT ST160 ADJUST STEERING CENTRE LOAD 0.5 0.5 0.5 0.5 ST170 R & R STEERING OUTRIGGER BRKT. 2.5 2.5 2.5 ST180 R & R STEERING UJ AND O/H 2.0 2 2 2 ST190 ADJUST MAX CUT SCREWS AND CHECK WHEEL 2.0 2 2 2 ALIGNMENT ST200 DRAIN AND REFILL STEERING BOX OIL 0.5 0.5 0.5 0.5 ST210 R & R STEERING PUMP ASSY 3.0 3 3 3 ST220 R & R STEERING BOX ASSY (ZF/RANE) 3.0 3 3 3 ST230 PRESSURE SETTING AND MAX CUT ADJUSTMENT 2.0 2 2 2 ST240 R & R POWER RTEERING RESERVOIR 2.0 2 2 2 ST250 R & R POWER STEERING HOSE (1 NOS) 0.5 0.5 0.5 0.5 ST260 OVERHAULING & TESTING OF SPARE STEERING 0.5 0.5 0.5 BOX - HF ST270 REPLACEMENTOF SIDE COVER SEALS (IN 0.5 VEHICLE) - HF ST280 REPLACEMENT OF TOP COVER SEALS (IN 0.5 VEHICLE) - HF

131

AL Warranty (Vehicles)

CODE DESCRIPTION A B D E ST290 REPLACEMENT OF SEALS ON SPARE STEERING 0.5 BOX - HF ST300 OVERHAUL OF SPARE PUMP - HF 0.5 ST310 TESTING OF SPARE PUMP - HF 0.5 CH100 R & R CHASSIS ASSY COMPLETE/ RANDR CHASSIS 51.0 51 51 LONG CH130 R & R FRONT CROSS MEMBER 5.5 5.5 7.5 5.5 CH140 R & R BUMPER (FRONT) 0.5 0.5 1 0.5 CH150 R & R TOW HOOK ASSY 1.0 1 1 1 CH160 R & R FLITCH BETWEEN FRONT SPRING BRACKET 2.5 2.5 3 2.5 PER SIDE CH170 R & R TUBULAR CROSS MEMBER (PER CROSS 5.0 5 2 5 MEMBER) CH180 R & R 2ND CROSS MEMBER 3.0 3 3 CH190 R & R CENTRE JOINT BEARING CROSS MEMBER 3.5 3.5 3.5 CH200 R & R REAR SPRING FRONT CROSS MEMBER 5.0 5 0.5 5 CH210 R & R REAR SPRING REAR CROSS MEMBER 5.0 5 5 CH220 R & R BOX FLITCH BETWEEN REAR SPRING 1.5 1.5 1.5 BRACKETS (PER SIDE) CH230 R & R SHOCK ABSORBER BRACKET (TOP AND 1.0 1 1 BOTTOM) CH240 R & R REAR MOST CROSS MEMBER 1.5 1.5 2.5 1.5 CH250 SERVICE WATER SEPARATOR 0.5 0.5 5 0.5 CH270 R & R SUB FRAME ASSEMBLY 30.0 30 CH280 R & R SPARE WHEEL CARRIER 0.5 0.5 0.5 0.5 CH290 R&R COUPLING BELLOW ASSY COMPLETE - 6.0 VESTIBULE CH300 R&R DIESEL TANK BRACKET 2.5 2.5 TG100 R & R HYDRAULIC RAM AND O/H-FET 16.0 16 16 TG110 R & R HYDRAULIC RAM (TWO NO) AND O/H-UBT- 16.0 16 2516/2 TG120 R & R HYDRAULIC RAM (TWO NO) AND O/H-UBT 16.0 16 CO 3/10 TG130 R & R AND O/H CONTROL VALVE-FET 3.0 3 3 3 TG140 R & R AND O/H CONTROL VALVE-UBT 3.0 3 3 TG150 R & R AND O/H RELIEF VALVE 0.5 0.5 0.5 0.5 TG160 R & R AND OVERHAUL HYD. PUMP 4.0 4 4 TG170 DRAIN AND REFILL HYDRAULIC TANK 0.5 0.5 0.5 0.5 TG180 R & R AND CLEAN HYDRAULIC TANK 2.0 2 2 2 TG190 R & R AND O/H CONTROL LEVER ASSEMBLY 1.0 1 1 1 TG210 R & R CROSS HEAD 1.0 1 1 1

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E TG220 R & R HINGE BRACKETS (PER BRKT) 1.0 1 1 1 TG230 R & R PROPELLERSHAFT ASSEMBLY 1.0 1 1 1 TG240 R & R SUBFRAME-2516/2 30.0 30 TG250 R & R SUBFRAME-CO 3/10 20.0 20 20 TG260 R & R HOSE (PER HOSE) 0.5 0.5 0.5 0.5 TG270 R & R FIFTH WHEEL COUPLING 5.0 5 TG280 R & R FIFTH WHEEL COUPLING KING PIN 1.0 1 EL100 R & R STARTER MOTOR 0.5 0.5 0.5 0.5 EL110 R & R ALTERNATOR ASSY 0.5 0.5 0.5 0.5 EL120 R & R ALTERNATOR PULLEY (INCL. RANDR 0.5 0.5 0.5 0.5 ADJUSTMENT) EL130 R & R BATTERY 0.5 0.5 0.5 0.5 EL135 R & R BATTERY ISOLATOR SWITCH 1.0 1 EL140 R & R BATTERY CARRIER 0.5 0.5 0.5 0.5 EL150 R & R HEADLIGHT ASSEMBLY 0.5 0.5 0.5 0.5 EL160 R & R HEAD LIGHT BULB (PER SIDE) 0.5 0.5 0.5 0.5 EL170 R & R HEADLIGHT RELAY 0.5 0.5 0.5 0.5 EL180 R & R COMBINATION SWITCH 0.5 0.5 0.5 0.5 EL190 R & R FLASHER UNIT 0.5 0.5 0.5 0.5 EL200 R & R HAZARD WARNING UNIT 0.5 0.5 0.5 0.5 EL210 R & R INDICATOR LAMP ASSY PER SIDE 0.5 0.5 0.5 0.5 EL220 R & R INDICATOR LAMP BULB 0.5 0.5 0.5 0.5 EL230 R & R BACK LIGHT ASSY 0.5 0.5 0.5 0.5 EL240 R & R BACK LIGHT ASSY BULB 0.5 0.5 0.5 0.5 EL250 R & R CAB INTERIOR LAMP 0.5 0.5 0.5 0.5 EL260 R & R BULB CAB INTERIOR LAMP 0.5 0.5 0.5 0.5 EL270 R & R ROOF MARKER LAMP 0.5 0.5 0.5 0.5 EL280 R & R STARTER SWITCH 0.5 0.5 0.5 0.5 EL290 R & R OTHER SWITCHES (PER SWITCH) 0.5 0.5 0.5 0.5 EL300 R & R HORN ASSY 0.5 0.5 0.5 0.5 EL310 R & R WIPER MOTOR 0.5 0.5 0.5 0.5 EL320 R & R WIPER ARM 0.5 0.5 0.5 0.5 EL330 R & R WIPER BLADE 0.5 0.5 0.5 0.5 EL340 R & R WIRING HARNESS 8.0 8 8 8 EL345 R & R EDC WIRING HARNESS 3.0 3 EL350 R & R AMMETER 0.5 0.5 0.5 0.5 EL360 R & R OIL PRESSURE GAUGE 0.5 0.5 0.5 0.5 EL370 R & R OIL PR. SWITCH (SENSOR UNIT FOR CARGO 0.5 0.5 0.5 0.5 EL380 R & R OIL PRESSURE GAUGE PIP 0.5 0.5 0.5 0.5 EL390 R & R SPEEDOMETER ASSY 0.5 0.5 0.5 0.5

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E EL400 R & R SPEEDOMETER CABLE 0.5 0.5 0.5 0.5 EL410 R & R WATER TEMPERATURE GAUGE 0.5 0.5 0.5 0.5 EL420 R & R WATER TEMPERATURE SENSOR 0.5 0.5 0.5 0.5 EL430 R & R AIR PRESSURE GAUGE 0.5 0.5 0.5 0.5 EL440 R & R AIR PRESSURE GAUGE PIPE 0.5 0.5 0.5 0.5 EL450 R & R FUEL GAUGE ON TANK/ DASHBOARD 0.5 0.5 0.5 0.5 EL460 R & R BULB OF INST. PANEL GAUGE/ WARNING 0.5 0.5 0.5 0.5 LAMPS (PER BULB) EL465 DIAGNOSTIC LAMP 0.5 0.5 EL470 R & R FUEL TANK FLOAT UNIT (SENSOR) 0.5 0.5 0.5 0.5 EL490 R & R RPM / HOURMETER 0.5 0.5 0.5 0.5 EL500 R & R RPM / HOURMETER CABLE 1.0 1 1 1 EL510 R & R OIL GAUGE FLEXIBLE HOSE 0.5 0.5 0.5 0.5 EL520 R & R AIR GAUGE FLEXIBLE HOSE 0.5 0.5 0.5 0.5 EL530 R&R REVERSE BEEPER 0.5 0.5 0.5 BR100 R & R AIR LINE (1 PIPE / HOSE) 0.5 0.5 0.5 0.5 BR110 R & R AIR TANK ASSEMBLY 1.5 1.5 1.5 1.5 BR115 R & R BRAKE PEDAL 0.5 0.5 0.5 0.5 BR200 R & R AND O/H AIR COMPRESSOR-AL ENGINE 5.0 5 5 5 BR205 R & R AND O/H AIR COMPRESSOR-HINO ENGINE 3.5 3.5 3.5 3.5 BR210 R & R COMPRESSOR ASSY (INC RADIATOR) 2.5 2.5 2.5 2.5 BR215 CHECK AIRLINE FOR LEAKS AND RECTIFY 1.5 1.5 1.5 1.5 BR220 R & R D.B. VALVE 1.0 1 1 1 BR225 R & R AND O/H D.B. VALVE 1.0 1 1 1 BR227 R & R BRAKE SWITCH 0.5 0.5 BR230 R & R SYSTEM PROTECTION VALVE 0.5 0.5 0.5 0.5 BR235 R & R AND O/H SYSTEM PROTECTION VALVE 1.0 1 1 1 BR240 R & R UNLOADER VALVE AND O/H 1.5 1.5 1.5 1.5 BR245 R & R TC2 VALVE 1.0 1 1 1 BR250 R & R AND OVERHAUL TC2 VALVE 2.0 2 2 2 BR255 R & R RELAY VALVE 0.5 0.5 0.5 0.5 BR260 R & R AND OVERHAUL RELAY VALVE 1.0 1 1 1 BR265 R & R AIRLINE FILTER AND O/H 1.0 1 1 1 BR270 R & R STOP LIGHT SWITCH AND O/H 0.5 0.5 0.5 0.5 BR280 R & R AND O/H HAND CONTROL VALVE 2.5 2.5 2.5 2.5 BR285 R & R AND O/H MASTER CYLINDER 1.5 1.5 1.5 1.5 BR290 R & R LOW PRESSURE WARNING SWITCH 0.5 0.5 0.5 0.5 BR295 R & R EXHAUST BRAKE CONTROL VALVE 0.5 0.5 0.5 0.5 BR300 R & R AND OVERHAUL EXHAUST BRAKE 1.0 1.0 1.0 1.0 CONTROL VALVE

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AL Warranty (Vehicles)

CODE DESCRIPTION A B D E BR305 R & R EXHAUST BRAKE ASSEMBLY 0.5 0.5 0.5 0.5 BR310 R & R AND OVERHAUL EXHAUST BRAKE 1.5 1.5 1.5 1.5 ASSEMBLY BR315 R & R COMPRESSOR HEAD AND OVERHAUL 2.0 2 2 2 BR320 R & R PALM COUPLING AND OVERHAUL 2.0 2 2 2 BR330 R & R DDU ASSEMBLY 0.5 0.5 0.5 0.5 BR340 OVERHAUL DDU ASSEMBLY 1.0 1.0 1.0 1.0 WL100 R & R WHEEL (ONE SIDE) 0.5 0.5 1 0.5 WL120 R & R EACH WHEEL DISC (INCL.WL100) 1.0 1 1.5 1 CB100 R & R CAB 10.0 10 10 10 CB110 R & R CAB MTG BRKT PER SIDE/ HINGE SUPPORT 1.0 1 1 BRKT CB120 R AND R GRILLE 0.5 0.5 0.5 CB130 R AND R WINDSCREEN GLASS/BEADING 1.0 1 1 CB140 R AND R CAB TORSION BAR ASSY (RH) 1.0 1 1 CB150 R AND R CAB TORSION BAR ASSY (LH) 1.0 1 1 CB160 R AND R DOOR ASSEMBLY (PER SIDE) 1.0 1 1 CB170 RECTIFY DOOR GLASS WINDING MECHANISM 0.5 0.5 0.5 (PER DOOR) CB180 RECTIFY DOOR LOCK MECHANISM (PER DOOR) 1.0 1 1 CB190 RECTIFY/REPLACE LOCK CYLINDER/KEY MECH 1.0 1 1 (PER LOCK) CB200 GLS BDNG REPLMNT (PER GLS) EXT DOOR GLS 1.0 1 1 WNDSCR GLS CB210 DOOR SLIDING GLASS/BEADING REPLACEMENT 1.0 1 1 CB220 DOOR ALIGNMENT (PER DOOR) 1.5 1.5 1.5 CB230 R AND R DRIVER SEAT 0.5 0.5 0.5 CB240 R AND R CO-DRIVER SEAT 0.5 0.5 0.5 CB250 REPLACE REARVIEW MIRROR 0.5 0.5 0.5 CB260 R&R CAB SUSPNSN (RR) BOTH SIDES FOR SLEEPR 2.0 2 2 CAB CB270 R AND R CAB LIFTING PUMP (FOR SLEEPER CAB) 1.0 1 1 CB280 R & R WINDSCREEN WASHER COMPLETE ASSY 1.5 1.5 1.5 AS001 WEEKLY INSPECTION (TO BE CLAIMED / MONTH) 4.0 4 4 4 AS002 MONTHLY INSPECTION AS PER SCHEDULE 2.5 2.5 2.5 2.5 AS003 UNDER BODY WASHING AND LUBRICATION / 4.0 4 4 4 MONTHLY

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AL Warranty (Vehicles)

28. FLAT RATE SCHEDULE FOR MACHINING JOBS In Rupees

CODE DESCRIPTION A B D E MC005 CRANKCASE LINE BORE 650.0 650 800 450 MC010 CRANKCASE MACHINE TOP SURFACE 350.0 350 400 300 MC015 CRANKSHAFT GRINDING - MAIN AND CON-ROD 900.0 900 1000 750 JOURNALS MC025 CONROD BIGEND BORING (1 NO) 150.0 150 200 125 MC030 CONROD SMALL END BORING (1 NO) 60.0 60 60 40 MC035 CONROD BEND CHECKING 120.0 120 120 100 MC040 CRANK SHAFT LAPPING 150.0 150 150 150 MC045 CAMSHAFT GRINDING 150.0 150 150 150 MC050 CYL. HEAD SURFACE GRIND 225.0 225 225 225 MC055 RADIATOR FLUSHING AND PR TESTING 250.0 250 250 250 (INCLUDE. R MC060 FIP CALIBRATION 300.0 300 300 300 MC065 INJ TESTING/ ADJUSTING OPENING PR / REPL 200.0 200 200 150 MC070 CL PR PLATE AND F/W FACING AND GRIND 100.0 100 100 100 MC075 BRAKE DRUM MACHINE TO SIZE (1 DRUM) 100.0 100 100 100 MC080 RECONDITIONING WHEEL DISC (ONE DISC) 750.0 750 750 750 MC085 SILENCER BOX CRACK REPAIR 250.0 250 250 250 MC090 SILENCER BOX MOUNTING BRACKET REPAIR 100.0 100 100 100 MC095 DIESEL TANK REPAIR 250.0 250 250 250 MC250 CRANKCASE LINE BORE 450 650 650 450 MC252 CRANKCASE MACHINE TOP SURFACE 300 350 350 400 MC254 CRANKSHAFT GRINDING – MAIN & CON ROD 900 900 1000 750 JOURNALS MC256 CRANKSHAFT RENITRADE 1500 1500 1500 1750 MC258 CON ROD BIGEND BORING 125 150 150 200 MC260 CON ROD SMALL END BORING 40 60 60 60 MC262 CON ROD BEND CHECKING 100 120 120 120 MC264 CRANKSHAFT LAPPING 150 150 150 150 MC266 CAMSHAFT GRINDING 150 150 150 150 MC268 CYL HEAD SURFACE GRIND PER HEAD 225 225 225 225 MC270 RADIATOR FLUSHING & PRESSURE TESTING (INCL 250 250 250 250 R&R) MC272 FIP CALIBRATION 300 300 300 300 MC274 INJ R&R & TESTING / ADJUSTING OPENING PRES 150 200 200 200 MC276 RADIATOR MINOR REPAIR, CORE LEAK, TANK 150 150 150 150 SOLDERING

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CODE DESCRIPTION A B D E MC290 INCIDENTAL CHARGES FOR AT SITE ATTENTION 250 250 250 250 MC291 CHARGES FOR TRANSPORTATION OF PARTS 100 100 100 100 MC300 WELDING DOME AREA CRACK IN REAR AXLE 500 500 500 500 MC301 SUB FRAME REPAIRING 5000 5000 5000 5000 MC302 CABIN FLOOR CRACK REPAIR 3000 3000 3000 3000 MC303 ALTERNATOR REPAIR 1500 1500 1500 1500 MC304 STARTER MOTOR REPAIR 5000 5000 5000 5000 MC305 CHASSIS CRACK WELD AND REPAIR 3000 3000 3000 3000 MC306 HOLE DRILLING IN CHASSIS OR CROSS MEMBER 300 300 300 300 PER SIDE MC307 FABRICATION OF BRACKETS 1000 1000 1000 1000 MC308 TURBO CHARGER REPAIR / OVERHAUL 15000 15000 15000 15000 MC309 FIP REPAIR / OVERHAUL 15000 15000 15000 15000 MC310 RADIATOR REPAIR 500 500 500 500 MC311 CAC REPAIR 500 500 500 500 MC312 1613H FRAME REPAIR INCL PARTS 4500 4500 4500 4500 MC330 BELL CRANK LVR MACHINING 7 bus fitment 275 275 275 275 MC370 DDU REPAIR 3000 3000 3000 3000 MC510 VEH WASHING LUBNE & CHECKS AS PER POLICY 550 550 550 550 MC511 HUB GREASE FOR 4X2 HAULAGE 4 HUBS 1600 1600 1600 1600 MC512 HUB GREASE FOR 6X2 HAULAGE 6 HUBS 2400 2400 2400 2400 MC513 HUB GRESE TRACTOR 1 AXLE TRAILER 8 HUBS 3200 3200 3200 3200 MC902 2513 MK 1 TO MK II CONVERSION 775 775 775 775 MC903 CAMPAIGN MODFN FOR AIR TANK POSITION 500 500 500 500 MC904 STAG FITMENT OF BIGGER BRAKE CHAMBER 150 150 150 150 MC905 FRONT AXLE FASTENER TIGHTNESS CHECK 400 400 400 400 MC906 RH FLITCH REPLACEMENT MAV CAMPAIGN 800 800 800 800 MC907 LH FLITCH REPLACEMENT MAV CAMPAIGN 800 800 800 800 MC909 CNG CHECKING GAS LEAK IN DTC / PVT SECTOR 100 100 100 100 MC910 GSRTC CNG SAFETY CAMAPAIGN STAGE 1 180 180 180 180 MC911 4026 FLUWHEEL HOUSING MODIFICATION 6650 6650 6650 6650 MC912 GSRTC CNG SAFETY CAMAPAIGN STAGE 2 125 125 125 125 MC913 NEGATIVE FUSE LINK FITMENT DIESEL BUS 50 50 50 50 MC914 ADD ON WIRING HARNESS FOR CON SUP 75 75 75 75 MC915 MICO 4 ST RELAY STARTER 75 75 75 75 MC916 IVECO CNG CYL HEAD REPLACEMENT 1050 1050 1050 1050 MC917 OIL PUMP SHAFT 70 70 70 70 MC918 TCV FITMENT 280 280 280 280 MC919 CNG ACCELERATOR CABLE BKT MODIFICATION 250 250 250 250 MC920 CNG SAFETY CHECK GAS LEAK AND ELEC. 100 100 100 100

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CODE DESCRIPTION A B D E MC921 BOTH SIDE RR LEAF ADDITION 2518 MT(JNCL - 6500 - - PARTS) MC922 CNG SAFETY CHECK GSRTC STAGE 3 80 - - - MC924 SFC FES REINFORMCEMENT INCL PARTS 7000 7000 7000 7000 MC925 R&R FIP CAMPAIGN– RETAINING BKT 300 300 300 300 MC926 R&R FIP CAMAPAIGN – PRESALE VEHICLE 171 171 171 171 MC927 REFURBISHING FLOOD AFFECTED CHASSIS – VJW 182 182 182 182 MC928 SFC FES REINFORMCENET FOR PRESALE VEHICLE 3999 3999 3999 3999

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29. DESPATCH OF FAILED ITEMS

All the failed items that are replaced under warranty have to be returned to AL, unless specifically exempt by AL. All the components that form part of claims accepted by AL will be displayed when the dealer logs in with his user name and password to enable Dealer prepare the packing list. The system will display the list of failed items to be returned to AL by the designated plant in AL, viz., Ennore, Hosur1, Hosur2, etc. In the event of a particular part not being available for returning, e.g., Anabond, quantity of such item shall be entered in the ‘Perished Quantity’ field in the packing slip. Similarly, in the case of a claim relating to fitment of a component that was not a part of the original vehicle build, quantity of the components should be entered in the ’Short fitment’ field in the packing slip.

The Dealer shall pack the failed items securely by adhering to the packing instructions provided by AL and mark the destination of the consignments clearly, e.g., E1 for Ennore. Individual components shall be tagged to identify the claim number. AL shall arrange to pick up the consignments of failed components from the Dealerships and transport them to the designated plants in AL. It shall be the responsibility of the Dealer to pack the components and load them on to the transporter’s vehicle when the transporter visits the outlet as per agreed schedule. AL has dispensed with return of failed material from dealers of the following 6 states J&K, Himachal Pradesh, Uttaranchal, Bihar, Jharkhand, and Assam. These dealers shall store the failed material for a minimum period of 45 days from the time of successful claim upload. Thereafter the material shall be defaced and scrapped. AL shall debit 5% of the parts value computed against each claim towards salvage of parts . In case AL demands return of material, dealer shall be issued a credit note for the 5% recovered in claim settlement.

Upon receipt of a consignment in the manufacturing plants of AL, the Reliability Centre in the plant will advise Dealer of shortages / damage to components.

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30 MODE OF SETTLEMENT

Claims shall be submitted within 15 days from the date of completion of repairs by the Dealer.

Claims accepted by AL will be approved for payment as soon as the failed material is packed, handed over to the Transport and the GC Note number is keyed into the AL System.

AL will prepare Pay Order for accepted Warranty Claims on the 5 th , 15 th and 25 th of every month.

Settlement to the Dealer by AL will be by way of a cheque or ECS or by book adjustment.

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31 PAYMENT FOR PARTS REPLACED

Where Leyparts are used for warranty replacement, Dealers will be reimbursed the UMRP of parts on the date of failure less dealer margin and taxes. This is the base rate to which actual taxes plus Handling Charges (HC) will be added. If a locally purchased item is used for warranty replacement, the dealer will be reimbursed the actual cost of purchase of the locally purchased item not exceeding the cost (Base Rate + Taxes + HC) of the Leypart.

Dealers will claim the UMRP as per the Parts Price List or the amendments issued from time to time vide Parts Price Bulletins.

AL will calculate the payable value.

For each Pay Order the particulars of settlement listed below will be made available in the cdb.ashokleyland.com site, which can be viewed or downloaded:

- Claim Number & date - Chassis Number - Date of Failure - Date of Sale - Type of Claim - Part Number with description - Quantity, Effective date of Price Bulletin - Discount Percentage / Base Rate / Amount Taxes - Handling Charges Percentage & Amount and - the Payable Value

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32. PAYMENT OF LABOUR CHARGES

Labour charges payable are the same for AL items as well as ancillary items.

The man-hour rate payable to various categories of Dealers is given in Section 37.

The Repair Operation Time Schedule for warranty jobs applicable to various models of vehicles is given in Section 29.

For machining jobs, flats rates will be paid as per the schedule in Section 30.

Warranty labour charges shall be claimed by the Dealers, applying the man-hour rate based on the Repair Operation Time Schedule. Where flat rates are applicable, the same shall be claimed.

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33. MANHOUR RATE APPLICABLE TO VEHICLE DEALERS

The rate per man-hour is based on the classification of Dealer workshop as ‘Metro’ or ‘Non Metro’.

The rate payable for ‘Metro’ dealers is Rs.75/- per man hour and the rate payable for ‘Non Metro’ Dealers is Rs.65/- per man hour.

Those located in the following cities are considered as ‘Metro’ Dealers and all others are treated as ‘Non Metro’ Dealers:

Region City

North Delhi, Gurgaon, Faridabad, Jaipur, Chandigarh

East Kolkata, Guwahati

West Mumbai, Ahmedabad

South Chennai, Bangalore, Secunderabad, Cochin

The rate payable to ALASCs is Rs.70 per man hour irrespective of the location of the ALASC. The labour rate for presale vehicle attention would be 75% extra.

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34. PAYMENT OF LABOUR CHARGES TO SUB-DEALERS/ALHRCS

In case sub-dealers render warranty attention, Dealers shall pay them at the following rates without waiting for settlement from AL. These are the minimum rates recommended by AL.

Dealer category Rate per man hour to be paid (Rs.)

Metro Dealer 56

Non Metro Dealer 49

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35. PAYMENT OF INCIDENTAL EXPENSES FOR SERVICE RENDERED

OUTSIDE THE DEALER WORKSHOP

Over and above the rates mentioned, in case it becomes necessary for a Dealer to carry out warranty repairs on a vehicle outside the workshop, the Dealer will be paid:

i) Premium of 50% of the warranty labour rate or Rs.150/- whichever is higher

towards incidental expenses;

ii) Travel expenses at Rs.5/- per km if a Mobile Service Vehicle

is used and Re.2/- per km otherwise

Premium of 50% is not payable towards jobs outsourced by the Dealer, i.e., where ROT codes starting with MC are used.

The relevant information with regard to location, distance, number of trips and whether

Mobile Service Vehicle was used has to be furnished by Dealer in the Warranty Claim

Header file.

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36. ELIGIBILITY/PERIODICITY OF FREE SERVICES

AL customers can avail free services offered by AL anywhere in India in any authorised dealer’s workshop on production of the Free Service Coupon Book. Eligibility and periodicity of Free Services for various products is given in the schedule appearing below.

SCHEDULE GIVING ELIGIBILITY/PERIODICITYOF FREE SERVICES FOR

VARIOUS MODELS OF VEHICLES

Model PDI 8000 Kms 16000 Kms

Private Sector

MDV 4x2 and 4x4 Models Yes Yes Yes

MDV 6x4 and 6x2 Models Yes Yes Yes

ICV and LCV Models Yes Yes Yes

STUs and Project (Non Defence)*

MDV 4x2 and 4x4 Models Yes Yes No

ICV and LCV Models Yes Yes No

Project (Defence & Para Military)

MDV 4x2 and 4x4 Models - Chassis/CBU Yes No No

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ICV and LCV Models Yes No No

* Project (Non-defence) will cover sales to Police, Municipal Corporations,Fire Service

etc.

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37. TIME LIMIT FOR AVAILING FREE SERVICES

The time limit within which Free Services must be availed is given below.

MODEL 8000 Kms 16000 Kms

Number of days from the

date of Registration

MDV Haulage and Pass Models 45 90

LCV and ICV Haulage & Pass Models 55 90

Tractor and Tipper Models 60 120

Supplies to Govt/Educational Institutions 60 120

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38. LABOUR CHARGES PAYABLE TO DEALERS

Dealer should carry out all the jobs given in the check-list appearing on the reverses of the free service coupons.

The customer’s signature with date shall be obtained on the free service coupons as evidence of having carried out the service.

Labour charges payable to Dealers for carrying out Free Services is given in the schedule referred to in Section 39.

Dealer shall submit Free Service bills online. The free service coupons after obtaining the signature of AL SE shall be submitted to the Regional Office of AL.

In case it becomes necessary for a Dealer to carry out a Free Service at the customer’s premises on Tippers a higher rate of labour charges will be allowed as mentioned in the schedule in Section 39. However the time limit specified in Section 37 for carrying out

Free Services has to be adhered to in all cases.

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39. SCHEDULE OF LABOUR CHARGES PAYABLE TO DEALERS FOR

CARRYING OUT FREE SERVICES

MODEL LABOUR CHARGES

PDI 8000 Kms 16000 Kms

Private Sector

MDV 4x2 and 4x4 Models 550 700 800

MDV 6x4 and 6x2 Models 550 700 900

LCV and. ICV Models 350 500 600

-

STUs & Project (Non-Defence)

MDV 4x2 and 4x4 Models 300 250 -

LCV and.ICV Models 200 175 -

-

Project (Defence & Para Military)

MDV 4x2 and 4x4 Models 550 - -

MDV 6x4 and 6x2 Models 550 - -

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For Free Services carried out on Tipper vehicles atsite, an additional sum of Rs 125/- per service is payable

Project (Non-defence) will cover sales to Police, Municipal Corporation, Fire Service, etc.

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40. LABOUR CHARGES PAYABLE TO SUB-DEALERS/ALHRCs FOR CARRYING

OUT FREE SERVICES

In case, sub-dealers or ALHRCs carry out free services, Dealers shall pay them at the following rates without awaiting settlement from AL.

Model PDI 8000 Kms 16000 Kms

MDV 4x2 and 4x4 Models 440 560 640

MDV 6x4 and 6x2 Models 440 560 720

LCV and ICV 4x2 Models 280 400 480

For Free Services carried out on Tipper vehicles at-site, an additional sum of Rs 100/- per service is payable

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41. OIL CHANGE DURING PDI

During PDI, the Dealer shall replace the factory filled oil as advised by AL from time to time. .

For such oil replacement, the cost of oil plus taxes (actual incidence of Sales Tax,

Surcharge thereon, and Octroi / Entry Tax) will be reimbursed to Dealers on submission of bills along with the coupons to the Regional Office.

The details of the basic price of recommended oils are given in Section 42.

ELIGIBILITY FOR FREE OIL CHANGE DURING PDI

MODEL ELIGIBLE FOR FREE OIL CHANGE DURING PDI (Yes/No) Sale to Private Sector Yes

Sale to Project (Non-Defence) Sector No

Sale to STU sector No

Sale to Project (Defence* & Para Military Sector) Yes

Project (Non-defence) sector will cover sale to Police, Municipal Corporations, Fire

Service, etc.

* applicable only to chassis / fully built vehicles.

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42. BASIC PRICE OF RECOMMENDED OILS

Sl. Unit / Application Grade / Brand Rate (Rs

No. /Lit)

1 BS 2, 3 engine Superfleet LE Max 15W-40 168.00

2 BS 1 engine Superfleet Max 15W-40 151.00

3 Gas engine Gulfco 1049 Max 156.00

4 Coolant Eurocool Max 126.00

5 Hydraulic Clutch and Brake Fluid Brake Fluid Max DOT 3 188.00

6 Gearbox oil / Steering (Gear (Manual) Gear XP Max 90 150.00

7 Rear Axle Spiral drive Gear XP Max 140 138.00

8 Rear Axle Hypoid Drive Gear DB Max 85W-140 165.00

9 Power Steering Power Steering Fluid Max 141.00

10 Long Life Wheel bearing grease Crown Max RR 3 148.00

11 Grease various applications MP Grease Max 2 141.00

12 Tipping Unit Harmony AW Max 32 115.00

Rate given is the basic price of oil and dealers will be reimbursed applicable taxes over and above the basic price.

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43. ABBREVIATIONS

AL - Ashok Leyland Limited

AL SE - Ashok Leyland Service Engineer

ALSC - Ashok Leyland Authorized Service Centre

CVCT - Comet, Viking, Cheetah, Tusker range

DGM - Deputy General Manager

GC - Goods Consignment

GVW - Gross Vehicle Weight

GTW - Gross Train Weight

HQ - Head Quarters

NDP - Net Dealer Price

O/H - Overhaul

PDI - Pre Delivery Inspection

PPR - Product Performance Report

RC - Registration Certificate

RLW - Registered Laden Weight

RO - Regional Office

ROT - Repair Operation Time

R & R - Remove & Refit

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RSE - Regional Service Engineer

STU - State Transport Undertaking

VOR - Vehicle Off Road

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