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Challenges Facing Military Organizational Cultural Reform: a Study of the 2004 Air Force Materiel Command Reorganization

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Challenges Facing Military Organizational Cultural Reform: a Study of the 2004 Air Force Materiel Command Reorganization Air Force Institute of Technology AFIT Scholar Theses and Dissertations Student Graduate Works 3-2006 Challenges Facing Military Organizational Cultural Reform: A study of the 2004 Air Force Materiel Command Reorganization Joy D. Mikulcik Follow this and additional works at: https://scholar.afit.edu/etd Part of the Industrial and Organizational Psychology Commons Recommended Citation Mikulcik, Joy D., "Challenges Facing Military Organizational Cultural Reform: A study of the 2004 Air Force Materiel Command Reorganization" (2006). Theses and Dissertations. 3417. https://scholar.afit.edu/etd/3417 This Thesis is brought to you for free and open access by the Student Graduate Works at AFIT Scholar. It has been accepted for inclusion in Theses and Dissertations by an authorized administrator of AFIT Scholar. For more information, please contact [email protected]. CHALLENGES FACING MILITARY ORGANIZATIONAL CULTURAL REFORM: A STUDY OF THE 2004 AIR FORCE MATERIEL COMMAND REORGANIZATION Joy D. Mikulcik, Captain, USAF AFIT/GRD/ENV/06M-10 DEPARTMENT OF THE AIR FORCE AIR UNIVERSITY AIR FORCE INSTITUTE OF TECHNOLOGY Wright-Patterson Air Force Base, Ohio APPROVED FOR PUBLIC RELEASE; DISTRIBUTION UNLIMITED The views expressed in this thesis are those of the author and do not reflect the official policy or position of the United States Air Force, Department of Defense, or the United States Government. AFIT/GRD/ENV/06M-10 CHALLENGES FACING MILITARY ORGANIZATIONAL CULTURAL REFORM: A STUDY OF THE 2004 AIR FORCE MATERIEL COMMAND REORGANIZATION THESIS Presented to the Faculty Department of Systems and Engineering Management Graduate School of Engineering and Management Air Force Institute of Technology Air University Air Education and Training Command In Partial Fulfillment of the Requirements for the Degree of Master of Science in Research and Development Management Joy D. Mikulcik Captain, USAF March 2006 APPROVED FOR PUBLIC RELEASE; DISTRIBUTION UNLIMITED. AFIT IGRD/ENV 106M - 10 Challenges Facing Military Organizational Cultural Reform: A Study of the 2004 Air Force Materiel Command Reorganization Joy D. Mikulcik Captain, USAF Approved: I~Rdd6 ~.c/+ ~, 7#£c6 Carolyn M. Macola, Major (Chairman) date 15Llu1JS date. .." ~ date I p AFIT/GRD/ENV/06M-10 Abstract The purpose of this research was to measure the success of the Product Center (PC) portion of the Air Force Materiel Command (AFMC) reorganization initiated in 2004. The purpose of this study is threefold, (1) to determine if the 2004 AFMC Product Center reorganization has met General Martin’s four intended objectives, (2) the reorganizations effects on AFMC employee job satisfaction and organizational commitment and (3) to gather some general opinions about the reorganization overall. The literature review consisted of a detailed look at the history of AFMC, areas of organizational culture, and gathering detailed information regarding the 2004 reorganization itself. This research measured the success of the PC portion of the reorganization to date; assistance was solicited and provided from HQ AFMC/A8M in development of the survey instrument for such measurement. Upon completion of development, electronic dissemination of the survey instrument was utilized to send it to the three AFMC PCs. Survey results were summarized and the overall conclusion reached that the AFMC PC reorganization initiated in 2004 has had little or not impact to date based on the opinions of PC employees who responded to the survey. Recommendations for further research avenues are also discussed. iv AFIT/GRD/ENV/06M-10 To my children v Acknowledgments I would like to express my sincere appreciation to my faculty advisor, Maj Carolyn Macola for her outstanding support throughout this thesis effort. She went above and beyond to provide assistance and guidance whenever needed. Her support was the key factor that guided me successfully through the thesis process. I would also like to thank the personnel at HQ AFMC/A8M for their support and guidance. Specifically, Col Dan Badger, Lt Col Kimberley Daeger, Lt Col Cynthia Shewell and Mr. Tom Bellnoski were all of great help. I am also thankful for the AFMC PC personnel who completed my survey. Without their responses this effort would not have been successful. Joy D. Mikulcik vi Table of Contents Page Abstract ......................................................................................................................iv Dedication......................................................................................................................v Acknowledgements .................................................................................................... vi Table of Contents ...................................................................................................... vii List of Tables ...............................................................................................................x I. Introduction ............................................................................................................1 Overview.................................................................................................................1 Background.............................................................................................................1 Problem Statement..................................................................................................3 Research Objective/Investigative Questions/Hypothesis .......................................4 Methodology...........................................................................................................4 Limitations ..............................................................................................................5 Preview ...................................................................................................................5 II. Literature Review...................................................................................................7 Change Management ..............................................................................................7 Organizational Culture..........................................................................................10 Organizational Culture Reform Movements.........................................................10 Organizational Theory – Job Satisfaction.............................................................12 Organizational Theory – Organizational Commitment ........................................14 Program Executive Officer Realignment..............................................................15 Historical Look at AFMC.....................................................................................18 2004 AFMC Reorganization.................................................................................19 Headquarters AFMC (2004) .................................................................................21 Transfer of Installation Commander Responsibility.............................................24 Product Centers and Air Logistics Centers...........................................................25 Drawbacks to the System Program Office Concept .............................................27 Developing the New Center Concept ...................................................................28 Nomenclature of the New Center Units................................................................31 vii Page Summary...............................................................................................................32 III. Methodology.......................................................................................................34 Development of the Investigative Questions........................................................34 Data Collection Method........................................................................................36 Data Analysis........................................................................................................37 Reliability and Validity.........................................................................................42 IV. Results and Analysis...........................................................................................44 Objective 1............................................................................................................45 Objective 2............................................................................................................46 Objective 3............................................................................................................47 Objective 4............................................................................................................48 General Questions.................................................................................................49 Four Objectives and General Questions Combined..............................................49 Job Satisfaction and Organizational Commitment ...............................................50 Correlations...........................................................................................................52 Demographics .......................................................................................................53 Open-ended Questions..........................................................................................55 Summary...............................................................................................................55 V. Discussion
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