UST Global

Agile Architecture & Design Delivering continuous stakeholder value

20 Enterprise, 4th Floor, Aliso Viejo, CA 92656 www.ust-global.com Table of Contents

UST Global Corporate Overview

Agile – Not one but many

Architecture & Design – Are they the same?

Arc Architecting in the Agile world

Mo Design in the Agile world

Mo Reality check – One size “doesn’t” fit all!

Mo What skills do we need?

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UST Global Corporate Overview

UST the organization Our Values and Culture The Colors of UST About Us UST Global Overview

 UST Global is a US based company established in 1999

 Part of the Comcraft Group, a $6 billion conglomerate with operations in 50+ countries

 Global operations spread across four continents

 Focused verticals: Healthcare, Retail & Consumer Goods, Banking & Financial Services, Media & Entertainment, Insurance, Transportation & Logistics, Manufacturing & Utilities

 8500 + associates globally with one of the best retention rates in the industry

 Fortune 500/Global 1000 clients account for over 95% of revenue

UST Global Trivandrum Campus Opening October 2012

4 Confidential & Proprietary About Us Our Values Make Us Unique

Values Culture Client Benefits  Humanity : We listen,  Openness  Innovation and Ideas for learn, and help selflessly  Learning your business in our interactions with  Passion  Everyone has a say others  Excellence  Open dialogue on issues  Humility: Through Harmony  Enabling your success business, we foster a  Ease of doing business strong sense of corporate  Flexibility  social responsibility  Fearlessness  Partnering beyond the business  Integrity: We honor our  Compassion commitments and act  Creativity with responsibility in all  Fun our relationships.

Our values and ethics drive the success of our organization.

Mr. G.A. Menon (late) Founder Chairman, UST Global

5 Confidential & Proprietary Innovation Innovation Ecosystem Vision Approach Accomplishments  Build a sustainable innovation  Crowdsourcing!  Featured in Forrester article on ecosystem!  Harnessing the creativity of Maximizing Innovation from ERP Service Providers  Key premise: Innovation is expected, USsociates not just welcome  Making USsociates innovate naturally  Innovative ideas proposed and implemented for various clients  Drive revenues & profits for both clients as well as UST Global through  Winner of the Innovation Fair ideas and solutions organized by a leading logistics company Innovation Engines in UST Global The Apple Tree Open Minds Eureka!

 Collaborate for problem solving Capture ideas  Virtual teams Bounce ideas in Test Hypotheses develop solutions this 'zone' Build prototypes The UST “Ask How” Unsolicited A Universal Virtual Global Way (Raise Business Platform of Business Proposals Make Mistakes, Break “Thinking” Challenges) Something, and Learn!!!  Discuss, debate, blog and develop  Sift the Ideas  Platform to contribute  Prioritize the “Say Why” Play with ideas, Inquisitive minds to projects thru Open Ideas (Thought Leadership) software, systems interact freely Source

The Collaboration Portal Idea Review Team  18,000+ ideas captured  700+ unsolicited business proposals

6 Confidential & Proprietary About Us Global Operations

Chicago Frankfurt London Vancouver Prague Pittsburg Calabasas New York Aliso Viejo Bentonville Bangalore Austin Philippines Cochin Trivandrum

Singapore Off Shore Development Center Near-Shore Development Center

Operations Center Europe Head Office Corporate Head Quarters

7 Confidential & Proprietary Transform Lives A Vision To Transform Lives

Corporate Social Responsibility at UST Global Quartz Quality and Speed Not Just a Responsibility...It’s a Way of Life

Indigo Integration of Processes

Purple People Satisfaction USsociates Participate in 19th Annual USsociates at the Elsie Gaches Los Angeles River Cleanup organized by Village Foundation FOLAR – Friends of LA River Rose Community Relationship

Orange Organizational Efficiency

MITRA members and volunteers USsociates clean main roads leading at UST Global’s adopted village, from the Trivandrum city to the Gold Azhinjivakkam Technopark campus Group Image and Branding

Colors of UST Green Global Organization and Career growth USsociates visiting SNV Sanskrit UP School, Employee volunteer program with the vision of giving and achieving

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Agile Methodologies Agile is not one process, but a container for many Our focus while being Scrum, will touch on some differences also Agile To be or not to be….

10 Confidential & Proprietary Agile Values & Principles Recap

Values Working Software over comprehensive documentation Customer collaboration over contract negotiation

Principles Customer satisfaction by rapid delivery of useful software Continuous attention to technical excellence and good design Simplicity Regular adaptation to changing circumstances

11 Confidential & Proprietary Agile = Methodologies

Not one, but many… No explicit reference to Architecture; refers to simple Design & XP Improvement No explicit reference to Scrum Architecture or Design FDD Explicitly refers to . Domain model & Design . Agile Methods Methods AgileAgile .

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Architecture & Design – Distinction? Are Architecting and Designing the same? We touch upon the similarity and differences Architecture / Design Similar or Different?

14 Confidential & Proprietary The Question Is there a distinction?

Architecture Organization of a system – modules, sub-modules Inter -dependencies; Relationships; Interactions with external systems; cohesive communication

Design Realization process of Architecture Technology, Platform, Set of Tools Breaks down sub-modules to technology specific definitions

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Architecting the Agile way Process of Architecting How, What and Why Architecture “paralysis” Just enough, is enough Agile Architecture Agile Architect?

17 Confidential & Proprietary Agile Architecture Agile & Architecture

What? AA not EA

How & Why? No one single perfect approach “Stakeholders” in a single room / meeting

Manage & Embrace change

Start with what you have

“Just enough” is enough

“Agile” Documentation (artifacts)

18 Confidential & Proprietary To Observe Perspectives to consider

Contemplate on: Architecture “Analysis” Paralysis / “Up front” Modeling

Ivory “Architects” & Architectures

“None is Good”

Stakeholder & Team

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Designing the Agile way Designing – more often than not How, What and Why Upfront Design Too little, is dangerous Design Simplicity….

21 Confidential & Proprietary Agile Design Good Design Principles Do Not Change …..

What? Low Level Design or Detailed Design

How or Why? Basic design principles do not change

Layered / Tiered Architecture – including data Separate the core business from its rules Loosely coupled Solve categories of problems Practice continuous change

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Reality check! One size “doesn’t” fit all Two case studies and two “distinctly separate” approaches Two Approaches One size “doesn’t” fit all!

Complex Application Simple Application Sprint -1: Modeling Sprint 0: Laying down application architecture application architecture Sprint -1: Technology (MVC) investigations Sprint 1..n: Iterative Sprint 0: Laying down design & development base architecture Sprint 1..n: Iterative design & development

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Skills Re-orientation Skills we need Architect Skills Skills in the new paradigm

Humility – Communication – Visualizing, Vocalizing,

26 Confidential & Proprietary Thank You

20 Enterprise, 4th Floor, Aliso Viejo, CA 92656 www.ust-global.com Color Palette UST Global Color Chart

73, 160, 2160, 126, 174 255, 153, 0

Fonts, borders and Diagrams & tables Timelines and Highlight or capture lines Kickers attentions in diagrams

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