Contact numbers for further information South Tyneside Specialist Palliative Care or help: Team is committed to responding to If you are in South Tyneside Hospital: feedback from patients and carers. You Hospital Macmillan Palliative Care Team may be asked to complete a questionnaire South Tyneside Hospital - Tel: 0191 about our services. We would really 2024105 appreciate your help by taking time to Monday – Friday 8.30am to 4.30pm complete it, as we will use the information to improve the services we provide for you If you are at home: and for others. South Tyneside Community Macmillan Palliative Care Team Tel: 0191 2834561(office hours) Macmillan Specialist Monday – Friday 9.00am to 5.00pm Palliative Care Team Out of Hours Macmillan Palliative Care Nurses Tel: 07768 614963 (out of hours) Monday – Sunday 4.15pm to 9.00am

Safe Care Lead of the Community and Hospital Palliative Care Team (manager) Clarendon House For information about our Trust: Windmill Way www.stft.nhs.uk Hebburn www.facebook.com/STNHSFT/ Tyne & Wear @STFTrust NE31 1AT Office Hours: Monday – Thursday 9.00am to 5.00pm Tel: 0191 283 1370 or 07717 806420 We are committed to raising the “One team supporting standard of written information for you and your family at St Clare’s Hospice patients, their carers, people who use home and in hospital” Primrose Terrace the NHS and the general public. Jarrow This information can be made available Tyne & Wear in another format or language on NE32 5HA request. For further copies of this http://www.stclareshospice.co.uk leaflet please contact on the telephone 24 hour telephone advice line for number opposite. patients and health care professionals Part of: 0191 5297108 Production date: August 2018 South Tyneside and Sunderland Author: ST Macmillan Specialist Palliative Care Team Code: 0818/526 Healthcare Group Review date: March 2021 What is Palliative Care? Our team consists of: We support community and hospital “Palliative care” describes the physical, • Safe care lead of the palliative care health care professionals to provide psychological, social care and support team (manager) personalised palliative care for you, your family or carers. They may ask us to meet given to people who have an illness or • Specialist palliative care consultants disease that cannot be cured. The goal is you and your family to discuss what your to improve quality of life for both patients • Macmillan nurses plans are and how we can support you and the family. in the care you want, according to your • End of life care facilitator needs and preferences. We can meet you • Clinical psychologist and your family in hospital or at your Macmillan Specialist Palliative Team for • Out of hours palliative care team home. Hospital and Community • Occupational therapist We can try to manage and treat any We are a team of Macmillan palliative • Social workers physical, emotional, psychological and care specialists based in South Tyneside spiritual distress. Additionally, we will • Community/hospital palliative care Hospital and in the community providing work as a team to assess any social administrator twenty four hour advice and symptom requirements and liaise with the wider management for you and your family. team of health care professionals to The team have expert knowledge and support you. skills in palliative care to support you and What can you expect from the Macmillan your family in your preferred place of care. Palliative Care Team? We can help to make sure your discharge In order to personalise your care, we work Our aim is to help you to achieve the from hospital to home, is as smooth as closely with your hospital and community best quality of life possible and we will possible. The team can arrange to visit you teams, GPs and district nurses. We also support you, your family and carers, in at home or we can give you, your family have close links with St Clare’s Hospice. the right place at the right time. We will or carers advice over the phone to help all treat you with care and compassion, resolve any problems. During the evening as an individual, with privacy, dignity and and overnight you can contact the on call respect. We will support and respect any nurses directly, if you require support for decisions you make, and we can provide example with pain or nausea. you with information to help you to make the right decisions.