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2009 group activity report 10, avenue du Stade de France 93200 Saint-Denis France Phone: +33 (0)1 58 69 40 00 www.cegelec.com strengths 01 SOLID FUNDAMENTALS €2.8 billion sales Main- Infra- tenance structures Europe €2.8 billion 28% 28% 29% well-equipped to weather the crisis orders 54% France 20% 24% 17% €159.5 million Rest of In a challenging economic environment, Cegelec successfully limited the decline in sales EBIT Service Industry the world to 5% in 2009, while maintaining operating margin above 5% with a slight increase in EBIT sector over the year. Order intake contracted by 12%, but this refl ected comparison with the particularly strong growth in 2008 and the fact that a major contract signed in Morocco 25,000 Sales Sales employees by sector by destination country at year-end 2009 was only booked in 2010. AN INTEGRAL PART OF VINCI’S ENERGIES BUSINESS LINE In April 2010, Cegelec joined VINCI, the world leader in concession and construction, to be part of the new Energies business line, a European market leader in the energy services sector. Cegelec is an international group providing technological services to companies and local DEDICATED, HIGHLY PROFESSIONAL EMPLOYEES authorities. Working in more than 65 countries, our teams can deliver support across the entire The generally positive performance for the year was led by the professionalism service cycle to the customer, from designing the project in our engineering offi ces to installing and of our teams, their disciplined approach to contract management and their thorough maintaining the equipment and infrastructure. We implement large, international projects in speciality understanding of each customer’s business and challenges. At the same time, businesses, while maintaining close, day-to-day relationships with local customers in many markets. as a responsible employer, we confi rmed in 2009 our commitment to improving our Through subsidiaries in some thirty countries, our employees offer services and solutions worksite safety performance and actively pursued our training and skills development in fi ve main areas: energy and electricity; automation, instrumentation and control; information programmes. and communication technologies; HVAC and mechanics; maintenance and services. RESPONDING TO THE CHALLENGES OF TODAY’S SOCIETY With its innovative solutions, dedicated teams and extensive technical resources, Cegelec is assertively addressing today’s major social issues, particularly environmental stewardship and, more broadly, sustainable development. A pioneer in renewable energies, we are helping to build a wide range of infrastructure to support mobility, urban ORGANISATION GSS – Global Systems & Services CBB – Cegelec Benelux Business Oil&Gas, Energy Production, Infrastructures Belgium, Netherlands and Luxembourg development and environmental services, and offer real-world solutions for improving & Mobility, Space & Defence, Maintenance- Guy Bertels, President of CBB energy effi ciency, particularly in the service sector. Handling & Sorting Systems Bernard Lemoine, Deputy General Manager CGB – Cegelec Germany Business A BALANCED BUSINESS MODEL of Cegelec and President of GSS Germany and Austria Laurent Aubron, President of CGB In 2010, Cegelec will continue to carefully manage margins and implement disciplined CFB – Cegelec France Business project management processes, supported by a business model designed to strike Six subsidiaries in France: CWB – Cegelec Worldwide Business Paris, Mid-East, South-East (including – Switzerland, Spain, Poland a balance between fl ow business and local services on the one hand and complex, overseas departments and territories), – Morocco, Bahrain, Qatar systems-driven large projects, speciality businesses and international operations on North & East, West and South-West – Indonesia, Singapore Michel Cantet, Deputy General Manager – Brazil the other. Cegelec’s integration into VINCI offers exciting new growth opportunities, of Cegelec and President of CFB Frédéric Lalanne, President of CWB which will enable us to meet the major challenges of the 21st century. 02 human resources 03 human resources DEVELOPING in January 2010 with written statements sale to VINCI in April 2010, Cegelec EMPLOYEE SKILLS from the European Works Council and securities held by the Cegelec Actionnariat the Cegelec SAS Central Works Council fund were purchased by Qatari Diar Despite the challenging economic recognising the project’s benefi ts under advantageous terms for employee environment, Cegelec maintained its and potential for improving corporate shareholders, who will continue to training commitment in 2009. During the governance and social dialogue. participate in a profi t-sharing scheme year, Cegelec Group University (CGU) The development of a constructive social through VINCI’s Castor employee stock added new courses in such areas as safety, dialogue based on mutual respect and ownership plan. project management and team sensitivity to needs and expectations management, with a particular focus on is one of the core tenets of our human leading annual performance reviews and resources policy. IMPROVING SAFETY AND managing stress. In addition, it continued PREVENTING WORK-RELATED to offer the dedicated worksite supervision ACCIDENTS programmes introduced in 2008. STRENGTHENING EMPLOYEE TRAINING To signifi cantly improve its safety Following an in-depth situation and needs SHARE OWNERSHIP performance, Cegelec introduced safety analysis, CGU also supported Cegelec A new employee share ownership training for managers in the last quarter of We’ve established a good Morocco, our largest subsidiary outside campaign implemented in 13 host 2009. Some 160 technicians and managers Europe in terms of sales, in deploying an countries in 2009 enabled nearly in the Paris area have already attended ambitious training programme to instil the rapport in sharing expertise 7,000 employees to purchase shares the courses and on-site awareness fundamentals of management across the through the FCPE corporate mutual fund, sessions, which will be extended to other entire managerial team. The programme an increase of 2,500 from the previous employee categories in 2010. In addition, and job fundamentals. is being extended in 2010 with a career campaign. The corresponding investment a number of meetings dedicated to management process and the introduction was 25% higher, at €12 million, including workplace safety and health issues were of a structured, innovative “human company contributions based on a sliding held during the year, with a focus “I fi rst started working with veterans, The goal is to teach him to be teacher and knows how to pass resources” portal. scale to encourage the participation of on getting more involved in preventing and they’re the ones who taught me operational and self managing. along his knowledge. Joël is a lower-paid employees. As part of Cegelec’s work-related psychosocial risks. my job. So for me, it’s natural to pass After nine months of training, former member of the Health, Safety along my skills and knowledge to Anthony is already working and Working Conditions Committee, IMPROVING others, as long as they really want to on certain projects; he shows so he knows all about safety! SOCIAL DIALOGUE make it, of course. Otherwise it’s not team spirit, understands his role I can ask him anything, he takes worth it; it’s a waste of time for and is starting to get the hang time for me and he’s completely As soon as the project for Cegelec to join everyone. Anthony is a Cegelec of the job.” committed to his mentoring role. the VINCI Group was announced in late electrician, who wanted to get ahead Naturally, I haven’t learned JOËL MORA, Pipefi tter, August 2009, a lengthy, yet thorough by acquiring expertise in piping everything there is to know about Cegelec Mid-East employee information and consultation Forging deeper ties with the academic community systems. He’s motivated, careful and piping systems and still have process was initiated, which well exceeded extremely observant. As his mentor, a lot to discover. But already, legal requirements. In addition to Cegelec has launched its second Energy Talent Challenge for students in engineering and my job is to show him what I know “For me, the mentoring programme this training has given me a solid and how I do things. He watches me is a real plus. I wanted to broaden base and a real feel for the job.” explaining the fi nancial aspects, the other technical programmes. The theme of this year’s contest is “Renewable Energies, and asks questions; we’ve my skills and range of capabilities. process was designed to demonstrate Sustainable Achievements”, with prizes awarded to the participants who present the best ANTHONY DUMONT, Electrician, project for improving the energy effi ciency of public lighting. In 2009, the winners were established a really good rapport. I’m lucky to be trained by someone the project’s industrial perspective and I’m teaching him not only job skills, who loves his job and wants to Cegelec Mid-East several outstanding projects to equip an existing building with photovoltaic power systems. employee signifi cance, while underscoring but also the rules and fundamentals share what he knows with others. VINCI’s desire for the alliance to create In 2009, Cegelec also signed several partnership agreements that will strengthen in areas like safety and quality. He’s open-minded, serious and value for the employees of both our ties with France’s leading engineering schools and enhance our reputation