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CHSSN Community NetLink News of the Community Health and Social Services Network Fall 2016 Volume 25 NCSA on the Podium with Gold! When they launched their new Canada and around the world in service improvement and advocacy.” project to offer patients the services a searchable data base at https:// of a liaison agent at the Sept-Îles accreditation.ca The four initiatives All projects and practices submitted hospital with Sharon Shecanapish- were Jeffery Hale Community to Accreditation Canada go through Tardif as the first agent, the leaders Partners’ SNACS and Guichet unique a peer review process that is of the North Shore Community projects, CHSSN’s Community recognized by all major health care Association (NSCA) were confident Health Education Program, as systems and institutions in Canada it was going to be a success. well as NCSA’s interpretation and as the gold standard for evaluating accompaniment agent. quality of care. “Sharon is perfect for the role of interpretation and accompaniment “I was thrilled with the result of this “It’s a major accomplishment by for Naskapi and English-speaking effort to transfer knowledge from these NPIs,” says Mylène. “Less patients and their families,” says NPIs to the rest of the country,” says than a third of all submissions are Jody Lessard, Executive Director Mylène Kosseim, the consultant evaluated as sufficiently innovative of NCSA. “We knew it was a great who worked with CHSSN on and robust to be designated as practice – we knew it right away!” this project. Mylène is a trained ‘commendable practices’. When health professional and expert NPIs come to a CISSS or CIUSSS Now that confidence in the service and advocate in health and social table with this recognition it will boost has been seconded by Accreditation services performance evaluation their credibility even higher.” Canada, the national not-for-profit and knowledge translation based In Sept-Îles, those discussions with standards and accreditation agency in Ottawa. She has worked with the health system haven’t taken place that “work(s) with health care CHSSN networks for more than two yet, but Jody says the reaction has organizations to help them improve years. quality, safety, and efficiency so they been very positive with the volunteer can offer you the best possible care “I was aware of great things leadership of the community. and service” according to its website. happening with the NPIs,” says “When the Chair of our Board, Mylène. “We think they deserve Debbie Laurie, got the news it was Accreditation Canada has just recognition, of course, but we also just after the Summer Olympics,” deemed four CHSSN NPI initiatives want to emphasize with all our remembers Jody. “She said, ‘This as “commendable practices” and local partners that building impact is a pure gold medal for us!’ We’re will now post them on its website for assessment into their work makes all a bit surprised but very proud of consultation by health professionals it that much more effective and this national recognition for a really and community advocates across powerful as a source of evidence for successful local project.” The Chronicles of Gloria “No question,” says Jim Carter, not just the thirteen years’ worth of she created across Quebec.” CHSSN’s policy and program twice annual publications about our advisor, “Gloria Ménard is part of work which have informed us and “Gloria has been an amazing mirror the founders’ group of CHSSN. She tied us together that made NetLink for our community,” agrees Jennifer built NetLink into a visible expression so important for is, but the direct Johnson, Executive Director of of what it means to be a network. It’s communication and relationships CHSSN. “She allows us to see 2 3 The Chronicles cont’d... English,’” as she reported in a recent works at the local and provincial New Digs cont’d... yoga, and scrapbooking as well as where such services are rare or profile in a Montreal newspaper. level.” programming for families, especially non-existent for English-speaking ourselves from another perspective She grew up in the Maritimes and 4 Korners’ Executive Director those with young children, that is residents.” She expresses some concern, and that’s been invaluable for me studied chemistry and physics at approached the town of Deux- designed to overcome isolation and however about where things are Last March and April, 4 Korners and as the lead staff person and for our university. But life in a lab was not Montagnes to see if the municipality reduce vulnerability. headed after the adoption of Bill 10. its John Abbott partners held half- organization as a whole.” for her and she quickly combined could help. The response was The new, more affordable home day sessions in Deux-Montagnes, her science background with a talent positive and affirming. “It’s staggering, the rate of base in the Centre Communautaire Kanesatake, Ste-Agathe, Lachute, After thirteen years of researching, for writing, working for many years disappearance of community linked de Deux-Montagnes allows these Grenville, Gore, Arundel, and Morin writing, and publishing CHSSN for Alcan before launching her own “They invited us to use space in people in the institutions,” she says. efforts to continue and gives 4 Heights. The plan for 2016-2017 NetLink, Gloria is stepping aside communications firm. the town’s community centre for “We’ve lost wonderfully talented from the task. She says it’s been a free for our office and for meeting Korners a dependable springboard is to expand to at least two more people in the administration of labour of love and an inspiration. Well-known and appreciated by rooms,” says Lisa, “Of course, that to drive programming across the communities and to hold health CHSSN members and networks establishments critical for us. The validates our mandate to serve Laurentians. and wellness sessions in these 10 “All I do is talk to angels!” she says with for her knowledge and insight into participation of the community is English-speaking residents of Deux- communities annually. For example, a new initiative this a laugh. “It’s nothing but a pleasure health and social services in Quebec, largely gone too. The foundations Montagne, but the municipality’s year in Ste-Agathe called “Kids, “Community reaction to this project working with CHSSN people – they she is equally renowned for her and owner corporations that remain support also recognizes our Let’s Talk” will adapt a successful was very good – this is hot now in take on so much, especially given environmental activism in Montreal. are all helter-skelter.” regional responsibility through program from another MRC the Laurentians!” says Lisa. “We’ve their small numbers in so many parts As a writer and broadcaster but also the Laurentians English-speaking But her confidence in CHSSN’s designed to help parents with always had great response when of the province. And they have made through her hands-on involvement Advisory Network (LESAN) and our ability to respond to changing times early language stimulation for we bring health information to local a great difference in people’s lives - in municipal politics, she became a two satellite offices in Ste-Agathe- has not flagged, thanks largely to the children under five years of age. 4 communities, as we continue to do they’re really inspiring.” founding member of Friends of the des-Monts and Lachute.” strategic ability of key leaders like Korners has a mandate to bring with our CHEP information sessions Mountain/ Les amis de la montagne, Gloria has a long-lasting involvement Jim Carter. 4 Korners focuses on family this kind of programming to isolated in Lachute. This extends our reach a powerful player in the struggle reporting on health and social life in Deux-Montagnes and the communities within its territory. and connects with many more for responsible development in “He can see forty-five moves down services for English-speaking Laurentians, working to connect people.” downtown Montreal and a critical the road,” she marvels. “It says an “Our big project now,” says Lisa, Quebecers. Along with NetLink, she young families, seniors and others to force to protect Mount Royal’s green awful lot about that organization “is a continuation and expansion “We’re still looking for some things produced the Red Feather Forum, services and programming that can spaces and historic architecture. that they have managed federal, of our partnership with nursing and in the moving boxes,” she laughs, a quarterly bulletin with a particular support and enrich English-speaking The protection of Mount Royal provincial, and local bureaucracies dental students from John Abbott “but I’m feeling good about our new focus on Montreal health and social residents’ quality of life. It sponsors remains a passionate concern of so well and built their amazing College to bring preventive health home.” services institutions that she’s written recreational activities like Tai Chi, hers as do the communities she networks in times of such change care and health information to towns and edited since 1986 and that she came to know through NetLink and and unrelenting pressure on says shares the same philosophy the work of CHSSN that helps bind English-speaking communities and as NetLink on how communications them together. institutions.” can become a vehicle for the Youth in Need of Attention creation and reinforcement of a When she reflects on the path of The admiration is reciprocal for Jim. The Government of Quebec has As a result of this openness by the the community and with the Youth network of community activism. CHSSN since its founding she points been actively developing a new youth government and the clear expression Secretariat of the Government of “She is truly our chronicler,” he says, These publications, however, are to the “fantastic diplomacy” that she policy for the province designed to of continuing interest by the English- Quebec to design a pilot project for “recording all our diverse activity and just one small element in a varied sees at the heart of its success.

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