A Singular Couple

Profi le Special The List When Robert Titus joined Section This week’s list Innovative Solutions, he The seven Rochester ranks the area’s had no idea he’d Business Ethics Awards highest-paid public become CEO. fi nalists are profi led. school offi cials. Page 10 Page 15 Pages 7, 9 VOLUME 30, NUMBER 24 WWW.RBJDAILY.COM SEPTEMBER 12, 2014 FLTG adds Yawman as A singular couple fi r m g r o w s Former Frontier executive to join Victor company By KERRY FELTNER Telecommunications veteran Philip Yawman is joining Finger Lakes Tech- nologies Group Inc. as its senior vice president of business development, effective Monday. Until July 1, Yawman was vice president and general manager of Fron- tier Communications Corp.’s Greater Rochester operations. The Victor-based FLTG needed to ex- pand its top management to handle the expansion of its business, which now includes 24 markets. The company expects 20 to 30 percent growth, largely because of its fi ber-optic network, which covers more than 2,000 miles. “Our market has grown dramatically in the last couple of years,” said Paul Griswold, president and CEO. “What’s become apparent to us is that as we open Continued on page 6 File photos by Kimberly McKinzie File photos by Awards to put spotlight on Rochester mourns loss of Glazers in crash non-profi t work A former math teacher, Jane Glazer Laurence Glazer helped revitalize built QCI Direct over three decades city with projects others shied from Fifteen individuals and eight organizations will be recognized at the 2014 By WILL ASTOR By ANDREA DECKERT Greater Rochester Awards for their contributions to the non-profi t sector. Though she was sometimes seen as the quieter half of a lo- Richard LeFrois admits he is not one to get misty-eyed, The event is presented by the Rochester cal power couple, Jane Glazer was a force in her own right. but a tribute his employees gave to the late Laurence Glazer Business Journal and the United Way of Founder, CEO and guiding force of QCI Di- last Saturday was an exception. Greater Rochester Inc. and sponsored by rect, Glazer started the locally based catalog Inside: Some of his workers—off the clock and using Bank of America Corp. and online retailer 30 years ago as a one-woman their own funds—went to the top of the Midtown operation specializing in microwave cookware. ■ Projects to move Tower last weekend and placed more than 20 Microwaves were new then, and people were forward. Page 13 fl ags there, in memory of Glazer, said LeFrois. sometimes confused about what materials were ■ Couple’s philanthropy “That speaks volumes as to what kind of guy Nominations were received in seven suitable for them, she explained in a recent in- lauded. Page 14 Larry was,” said LeFrois, who noted Glazer often categories. Honorees have been selected terview. The fi rm’s name stems from its original would chat with the workers on-site. “He would in six of those categories: designation—Microwave Magic/Quick Cook Inc. stop by and talk to everyone as if they were the president of a Board Leadership: presented to A mother of three, she was working as a middle school bank. There were no airs about Larry.” non-profit board chairmen and chair- math teacher when she started the catalog business. LeFrois is president and CEO of LeFrois Builders and women who have enhanced the mission and Continued on page 40 Continued on page 8 Continued on page 8 > 37

Start the day with news you should know. 6 To sign up: 74470 77330 WEEKLY $2.00 WEEKLY go.rbj.net/morning 0 PAGE 8 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM SEPTEMBER 12, 2014 might provide some retirement income. LARRY GLAZER Over the years, the company grew, as did Continued from page 1 Glazer’s reputation for working to revitalize downtown. He has been referred to as Developers, the construction manager on Rochester’s patron saint and some have the multimillion Midtown redevelopment dubbed parts of the city “Glazerville” be- project headed by Glazer and his partners. cause of the number of his investments there. Glazer, the CEO and managing partner Buckingham ranked fi rst on the most re- of Rochester-based Buckingham Proper- cent Rochester Business Journal list of real ties LLC, and his wife, Jane Glazer, died estate developers. The company currently last Friday when the private plane they owns and manages more than 60 properties were traveling in to Naples, Fla., crashed comprising over 10 million square feet of off the coast of Jamaica. Jane Glazer was rental space. founder and CEO of QCI Direct, a catalog Major impact and online consumer products company. Larry Glazer was inducted in 2006 into Over the past two years, Glazer had be- the Rochester Business Hall of Fame. Jane come involved in projects in the city to- Glazer was selected in July as part of the taling some $134 million, with more than hall’s 2014 class. Their deaths stunned the 600,000 square feet of offi ce and retail Rochester community. space available, as well as more than 400 While Glazer was known for his busi- residential units. ness acumen, the loss runs deeper for Le- Over the past year his downtown deals Frois. included: “From a business standpoint he will be ■ The 460,000-square-foot Bausch & missed, but I miss him as much, if not Lomb Inc. building, which he bought with more, from a personal standpoint,” said David Flaum of Flaum Management Co. LeFrois, who has done business with and Robert Morgan of Morgan Manage- Glazer for more than a decade. ment LLC for some $15 million. The two met over a business deal. The ■ The Tower at Midtown, a $59 million original deal never came to fruition, but redevelopment project with plans for 179 a friendship developed. The two talked at residential rental units and some 160,000 least a couple of times daily. square feet of commercial space on the In addition to local projects, LeFrois and fi rst three to fi ve fl oors of the 17-story tow- Glazer served as partners on a developer and the former plaza area. The project ment site in Lakeland, Fla. Over the years, is a joint venture with Morgan. ■ the two spent time in Florida, even sharing 2006 fi le photo by Kimberly McKinzie The 16-acre Alexander Park North, a house there and traveling to and from Among Larry Glazer’s projects was redevelopment of the former ArtCraft Optical Building, with a $25 million fi rst phase underway for their destination in Glazer’s plane. now Buckingham Commons. retail and residential space. Upon comple- “You do a lot of talking on those three tion within the next fi ve years, Bucking- and one-half hour plane rides,” LeFrois said. lot of mistakes,” Ken said. “But it wasn’t finance in Manhattan before marrying ham plans to have 220 residential units, Larry’s son Ken Glazer said that when about the mistakes, it was about how you Jane Lovenheim, a Brighton girl whose nearly 200,000 square feet of offi ce space, his dad’s phone rang, he would answer. dealt with them.” family owned the commercial printing retail space and a parking garage for up to “Big or small, he would take the call,” said His father taught him to always keep the fi rm Great Lakes Press. 700 cars on the site, near Monroe Avenue Ken, who also said his father had an amazing ball in the air. He would tell his son there In 1970, Glazer went to work for the and Alexander Street. ability to balance all areas of his life. is more work than you can ever get to, so printing company. He ended up as CEO, a ■ The Edge of the Wedge, a $5 million Even with his business success and do the best you can. Pick your priorities, position he held until 1983, when it was sold redevelopment of a 40,000-square-foot standing, Larry Glazer respected other put out the fi res and determine what needs to Case Hoyt Corp. for some $46 million. complex of connected buildings at 739 S. people’s opinions and encouraged them to be done immediately and what can wait, He got his start in real estate in 1970. Clinton Ave. for retail and offi ce use and to express themselves. Ken explained. Local attorney Harold Samloff, an 40 residential lofts. “He was just another guy at the offi ce,” When things did get busy at Bucking- acquaintance and sometime tennis partner, ■ Xerox Square, which Glazer bought Ken said. ham and some wondered how the firm approached him with a deal to buy into last year in a partnership among several Ken is a partner at Buckingham and would meet all its goals, Ken said his dad a fi ve-unit apartment property on Buck- owners. The group purchased the 30-sto- serves as its director of development and would say, “We’ll fi gure it out.” ingham Street. Samloff, who already had ry Xerox building in a $40 million deal. architectural services. Working at the fi rm “And we did,” Ken said. “I think our a partner in a Buckingham Street rental Xerox is the sole tenant. for past fi ve years alongside his dad was a track record shows that.” property, wanted to buy a second build- For Daniel Goldstein, president and “dream come true,” he said. Ken’s brother, Buffalo-area native ing. His partner was not interested, so he managing partner of Buckingham Net Rick, also works at Buckingham, serving called Glazer, who was game and sank Leased Properties Group, a real estate in- as corporate services director and partner. Larry Glazer grew up in modest circum- $1,000 into the deal. vestment trust formed roughly a year ago, Ken said his father’s offi ce door was al- stances in an elm-shaded North Buffalo Neither Samloff, who retired from Glazer was many things: a boss, a business ways open, noting at times people would neighborhood of unassuming two-family Buckingham nearly 11 years ago, nor partner and a mentor. line up seeking his counsel. homes. He earned an MBA from Colum- Glazer initially saw the real estate ven- “He was the fi rst to admit he’d made a bia University and worked for a while in ture as anything more than a sideline that Continued on page 14

GREATER ROCHESTER AWARDS social worker, Baby Love program, Uni- ager of programs for the youth department, The luncheon will be held at the conclu- Continued from page 1 versity of Rochester Medical Center. Community Place of Greater Rochester; sion of RBJ’s half-day Leadership Summit Community Champion: given to indi- Stefanie Szwejbka, prevention education for Non-Profi ts. The summit will feature a reputation of their agencies through viduals, volunteers or staffers whose ef- and outreach specialist, Bivona Child Ad- workshop led by Bruce Burtch on devel- effective leadership, fundraising, strate- forts with local human service non-profi ts vocacy Center; and Bradley Young, senior oping cross- and intra-sector partnerships. gic planning, community collaboration have made a signifi cant positive impact on residential supervisor, People Inc. Other speakers will be announced. and problem solving. This year’s recipi- the community. The recipients are Sergio Executive of the Year: given to an exec- Tickets are $75 for the summit; $60 for the ents are Robert Dobies, chairman, and Mi- Esteban, CEO, LaBella Associates; Jurij utive with a record of innovative leadership luncheon ($600 for a table of 10); and $100 chael Nuccitelli, vice chairman, Rochester and Marie Kushner, the YMCA of Greater in delivering services with a measurable for the summit and luncheon. They are avail- Regional Health System board; Robert Rochester Inc.; and Meghan Mundy, chief positive impact. The award will be given to able online at go.rbj.net/greaterrochester. Enright, board chairman, Ronald McDonald fashion organizer, Fashion Week of Roch- Jay Rudman, president of Trillium Health. House Charities of Rochester, N.Y. Inc.; ester. Five fi nalists have been announced for CORRECTIONS AND and Richard Yates, board chairman, Amer- Outstanding Corporate Volunteer the Bank of America Impact Award, pre- AMPLIFICATIONS ican Diabetes Association of Rochester. Group: presented to a group of co-work- sented to a program that has demonstrated Career Achievement: presented to staff ers or affi nity group members who have measurable, positive results. The fi nalists The list of highest-paid public company members not in senior management who come together in the last year to make a are the accelerated reading program at the executives published Aug. 29 contained er- exhibit innovation, leadership and cre- difference in Greater Rochester through Boys & Girls Clubs of Rochester, the pre- rors. Gary Crosby is president and CEO of ativity to help deliver positive, measur- their collective volunteerism. The award school program at Mary Cariola Children’s First Niagara Bank. John Koelmel is its for- able results. The award will be given to will be given to Genesee Regional Bank; Center, Safe Harbors of the Finger Lakes mer president and CEO. Daniel Cantara III is Kathia Casion, civil division director, Le- the associate board of Gilda’s Club Inc., St. Joseph’s Neighborhood Center First Niagara’s former chief banking offi cer. gal Aid Society of Rochester, N.Y.; Mary Rochester; and Harris Corp. and Veterans Outreach Center. He owned 338,392 shares of First Niagara Gallis, director of operations, CURE Rising Star: given to staff members The winner—slated to receive $10,000— stock, with a market value of $2,950,778 on Childhood Cancer Association; Alice who have demonstrated a fast-track re- will be announced at a ceremony recogniz- Aug. 25. Richard Barry, chief risk offi cer, McAdam, program manager of Parents cord of accomplishment and growth of ing the fi nalists and honorees, to be held owned 125,904 shares, with a market value as Teachers program at Family Resource responsibilities in delivering agency ser- Oct. 28 from noon to 1:30 p.m. at the of $1,097,883. Mark Rendulic is an execu- Center; and Nicole Spring, supervising vices. The honorees are Isaac Bliss, man- Rochester Riverside Convention Center. tive vice president with First Niagara. SEPTEMBER 12, 2014 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 13 Projects are moving forward, partners say “Larry was such a larger-than-life person Support voiced for and such a visionary. He put a very talented team in place with him at that organiza- leadership team at tion. And the partnerships that have been developed in the last few years are going to Buckingham Properties make a big difference in how things move forward. I’m far more confi dent today about By THOMAS ADAMS the ability to see things move ahead.” Robert Morgan, CEO at Morgan Man- In a statement released Monday, repre- agement LLC and half of the partnership sentatives of Buckingham said the com- involved in redeveloping the Tower at Mid- pany will need time to grieve. town, showed up as usual on Monday for “Buckingham Properties, through its a weekly construction meeting at the site. strong leadership team, is committed to So did Ken Glazer, director of develop- fulfi lling the legacy Larry Glazer began ment and architectural services at Buck- some 40 years ago. We will do so one brick ingham Properties LLC and a partner at the at a time in a manner that will continue to fi rm, Morgan said this week. Ken Glazer make our community, and Larry, proud.” showed up focused on the project despite Jane Glazer was the founder and CEO the tragedy that had occurred. of QCI Direct, a mail-order catalog com- A private plane, owned by Bucking- pany in Chili. ham CEO and managing partner Laurence “It’s very raw. And they’ve lost both Glazer, crashed Friday into the Atlantic parents. They haven’t even had a funeral,” Ocean northeast of Jamaica, killing Ken’s Zimmer-Meyer said of the Glazer family. father and his mother, Jane Glazer. “They now have two companies to con- “I talked to key (Buckingham) employ- tend with, not just Buckingham, which is ees over the weekend,” said Morgan, a a massive organization. They’ve got a lot friend of Larry Glazer for 20 years and a on their shoulders right now.” business partner for four years. “Little by The plane crash followed the fatal shoot- little, everybody’s stepping up. ing of Rochester police offi cer Daryl Pier- “The family members are stepping up. son two days before. They’ve called me as well. This (Midtown Mayor Lovely Warren—who spent much project) is their dad’s passion. This is Ken’s of this week involved with events related passion as well. So this is going to happen.” to the Pierson tragedy—and Commission- Harold Samloff, who co-founded Buck- er Delmonize Smith of the Department of ingham Properties with Larry Glazer in Neighborhood and Business Development 1970, said he thinks its current projects did not respond to requests for will move forward and succeed because comment on the future of Glaz- of the knowledge of its executive team. er’s projects. “The strength of the organization and In a statement released by the sophistication of the organization is city offi cials this week, Warren impressive,” Samloff said. called Glazer “the father and pa- The team includes Rick Glazer, anoth- Rendering courtesy of Buckingham Properties tron saint of the redevelopment er son of Larry Glazer, who is a partner Working with various partners, Glazer of downtown Rochester” and bought the Bausch & Lomb building, said Morgan had assured city of- and corporate services director. Daniel right, Xerox Square and the 17-story Goldstein is a partner who concentrates Tower at Midtown, where a mix of resi- fi cials the Midtown, Bausch & on fi nancial matters, and Richard Finley dential and commercial uses is planned. Lomb Place and Xerox Square is chief fi nancial offi cer. projects would progress. Ken Glazer, who joined his father’s Midtown and the other projects com- Partnership company in June 2009, has been Bucking- pleted,” said Richard LeFrois, presi- ham’s point man for the Midtown project. dent and CEO of LeFrois Develop- Morgan is prepared to take on Rick Glazer has been at Buckingham for ment LLC and Russell P. LeFrois greater responsibilities with the 10 years, specializing in offi ce and retail. Builder Inc. “Everyone is behind loss of his partner, he said. “Buckingham Properties has a deeper these projects.” “My role was to build the bench than it did even four or fi ve years The Henrietta firm, which does apartments and lease them up, ago,” said Heidi Zimmer-Meyer, president business as LeFrois Builders and De- together with Larry,” Morgan of the Rochester Downtown Development velopers, is managing construction at said. “Larry’s role was to lease Corp. “It’s been strengthened with some the Midtown site. up the commercial space. We’re really great talent and a lot of experience. Morgan Management and Bucking- he said. Over the past few years, Larry just going to work together with “The sons are in the business, and ham Properties are also partners on the pur- Glazer had been building a capable team of Buckingham and assist them with what- they’ve gained a tremendous amount of chase and refi nement of Xerox Square on the leaders in anticipation of his slowing down ever they need. experience. And the partnership with Mor- northeast corner of South Clinton Avenue and enjoying more time with his family. “This is not our fi rst development. We’re gan Management, with Bob Morgan and and Court Street, and Bausch & Lomb Place “This is a very tough time for the Buck- building major developments in Pittsburgh his team, at this point I’m much more op- on the northwest corner of that intersection. ingham Properties team,” Zimmer-Meyer and Canandaigua that are as big as this or timistic about the will and the ability to Both are on blocks adjacent to Midtown. said. “They are grieving in a very deep way. even bigger. We know how to do this. This move some very big projects forward.” “These projects will continue on, with It’s a very close-knit organization, so they is not hard for us to do. We’re just going to This week, a construction worker was Buckingham and with Morgan behind them need to be given time to sort things out. assist them where they need help.” hoisted atop a three-story wing on the north- all,” Morgan said. “There will not be any “But I do believe there is a tremendous Morgan considers Larry Glazer to be west side, which once connected the tower hiccups. There will not be any slowdowns. amount of support from Morgan Manage- one of the best partners he’s ever had, and to the razed Midtown Plaza, to chip away We haven’t stopped any construction. ment, and that’s a very talented group and a mentor. Glazer also tackled projects few at the section with a hydraulic jackhammer. “We’re full speed ahead at Midtown. very committed to the city.” others were willing to touch. Rebuilding that structurally defi cient sec- The B&L building is in lease-up mode. Buckingham ranked fi rst on the most re- “He was the kind of guy who would do tion was among the fi rst orders of busi- Xerox is leased. There are no issues with cent Rochester Business Journal list of real his due diligence to fi gure out how to get ness for the project, Larry Glazer said in the B&L building; there are no issues with estate developers. The company currently the project built and what it was going to a 2013 interview with the Rochester Busi- Xerox. We’re going to move forward.” owns and manages more than 60 proper- take to get it built, and he got it built,” ness Journal. David Flaum, CEO of Flaum Manage- ties with more than 10 million square feet Morgan said. Morgan Management and Buckingham ment Co. Inc., who also is involved in the of rental space. The Tower at Midtown, Bausch & Lomb Properties are equal partners on the $55 Bausch & Lomb project, concurred with It also ranked fi rst on the RBJ’s most Place and Xerox Square will be added to million project, which is designed to create Morgan’s assessment. recent list of property management fi rms Glazer’s list of accomplishments, Mor- three to fi ve fl oors of retail and offi ce space Goldstein said it was too early to talk with 9.4 million square feet of local prop- gan pledged. on lower levels and at least 179 apartments. about changes at the company this week, erty under management. “We’ve talked to the family a little bit, Renovation of the 17-story, 396,310- but Buckingham management would ad- “That empire consists of a broad range and we’re all on the same page,” he said. square-foot structure is scheduled for com- dress questions regarding company lead- of buildings and uses and service require- “This was Larry’s vision. Larry and his pletion sometime in 2015. ership and its ongoing projects shortly. ments and the like,” Zimmer-Meyer said. wife had a passion for the city of Rochester, Key projects The senior management team has been “They’ve built a very talented team in and they want to see these projects complet- meeting regularly and has also been in con- terms of management and leasing, and ed. We’re going to do this in their honor.” “The business community wants to see tact with its business partners and clients, they’ve got development people. [email protected] / 585-546-8303 PAGE 14 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM SEPTEMBER 12, 2014 Couple’s philanthropy helped many groups Silverstein noted the couple has a rela- death, most recently helping the organiza- Larry at his classic, he said, ‘Look at this, Glazers were particularly tionship with WXXI stretching back 40 tion complete a comprehensive planning right outside you’ve got Geva Theatre and active in supporting the years, when the couple fi rst worked as op- process that resulted in a new vision for Rochester Broadway Theatre League will erators for a televised auction. Jewish Senior Life, Katz noted. build on Chestnut Street. You’ve got the local Jewish community The couple were particularly active in the “There’s no one who’s had a greater Strong Museum of Play here and the East- local Jewish community, giving their time impact from a leadership and governance man Theatre fi ve minutes away. If Naza- By NATE DOUGHERTY and money to a number of Jewish organi- perspective than Larry did,” Katz said. reth were here it would be at the heart of zations. The couple, who fi rst met at Camp It was not just the size of the gifts made the entertainment and theater district.’ When WXXI Public Broadcasting was Seneca Lake through the Jewish Communi- by the Glazers that marked their philan- “He always had this vision and passion, exploring a merger with the Little Theatre, ty Center, served on many local boards and thropy, Katz noted, but also their ability and if it were someone else saying that the fi rst person Norm Silverstein called were known as generous philanthropists. to rally the community around the causes you might wonder if it was just talk, but if was Laurence Glazer. It was through Camp Seneca Lake the they supported. anyone could make it happen it was Larry Silverstein, WXXI’s president and CEO, Glazers’ philanthropy was born as well. “We’re in a big campaign raising $25 Glazer.” said he consulted often with Glazer, a In a March 2013 appearance on a WXXI million, and they were the fi rst ones to Braveman’s relationship with Glazer ex- board member and close friend. show hosted by Silverstein, Jane Glazer give,” he said. “They were always fi rst tended beyond Nazareth College. Brave- “If Larry said no, we wouldn’t have recalled how a simple request helped kick and always provided leadership, but were man and his wife were in Naples, Fla., the done it,” Silverstein said. off a lifetime of philanthropy. still very modest about it.” day before the Glazers’ plane crashed and But instead Glazer said he was behind “When we were in our 30s, the Camp Other organizations that benefi ted from had plans to go golfi ng with Larry and Jane the idea, and WXXI went forward, com- Seneca Lake where we fi rst met called us the couple’s largesse include the Center over the weekend. pleting the partnership in 2011. and said they wanted us to make a dona- for Youth and Jewish Family Service of Katz said Glazer was not only a friend, WXXI was one of many non-profi t organi- tion,” she recounted. “They wanted us to Rochester. but also an unusually supportive chairman. zations touched by Larry Glazer and his wife, buy a canoe and donate it to the camp. The vision that marked Glazer’s stat- “I can say on a personal level, I’ve never Jane, as local non-profi t leaders remember And that was our very fi rst thing we ever ure in the business world also was shared had a board chair who has been so sup- them as philanthropic giants. gave back to the community. It cost us a with the many non-profi t organizations he portive of a CEO as Larry,” Katz said. “He At the time of their death last week, thousand dollars and it was the Jane and worked with, noted Daan Braveman, Naza- was always there for me. He certainly chal- Larry and Jane Glazer were set to be an- Larry canoe. And at the time we really had reth College of Rochester president. Brave- lenged me and questioned things, but at the nounced as co-chairmen of a major capital never been involved in that way and it sort man worked with Larry Glazer through the end of the day when decisions were made campaign for WXXI. The campaign was of was the starting point for us to get in- Rochester Business Alliance Inc. while he was there to support me 100 percent.” to go public last Friday, but the shooting volved in all the different areas.” Jane Glazer served as head of the college’s The work of Larry and Jane Glazer will death of Rochester police offi cer Daryl Daniel Katz, president and CEO of Jew- institutional advancement committee. continue on after their deaths, Silverstein Pierson changed the plans. ish Senior Life, said Larry Glazer had a Shortly after Glazer’s Buckingham noted. The couple already had made a major “The morning after the shooting we were lasting impact on the organization, insti- Properties LLC purchased the Xerox tower contribution to WXXI’s campaign, helping on the phone and talking about how to pro- tuting many changes through his position downtown, Braveman joined Glazer in a it to reach 75 percent of its $17 million goal. ceed, and Larry said maybe we should re- as chairman. theater behind the tower. Silverstein said the campaign will get schedule in a few weeks,” Silverstein said, “Larry focused a lot on how the board “I told him that our music program was an offi cial public launch at a later date, noting Larry Glazer agreed WXXI should performed,” Katz said. “He really helped growing dramatically and had outgrown but WXXI will not name a new chairman. not be celebrating its campaign during a to strengthen the board committee struc- our space on campus, and that our main “We won’t be replacing them as co- time of mourning in the city. “That’s just ture to provide effective oversight and de- theater is not set up acoustically for mu- chairs,” Silverstein said. “Larry and Jane the type of people they were, always think- cision making.” sical performances,” Braveman recalled. are irreplaceable.” ing about the city fi rst.” Larry Glazer remained active until his “We were standing in the lobby, and this is [email protected] / 585-546-8303

LARRY GLAZER $10 million lake homes in Canandaigua. own ways,” Morgan said, adding the two all they had done,” Braveman said. “It was Continued from page 8 Glazer was not mocking them, Goldstein never had a dispute. “He just was a straight, impressive to see that most of it was about “He taught me the industry, grew my explained, he just did not understand the honest guy; he knew what he wanted.” their work in Rochester. Even though they real estate holdings and backed me in ev- need for so much. Former Buckingham partner Samloff did a lot in Naples, they had such a big im- erything I did,” Goldstein said. “Larry didn’t have any frills and he didn’t called the loss of Larry and Jane Glazer pact that it was big news even for them.” Goldstein has worked at Buckingham need anything fancy,” Goldstein said. incalculable. ESL Federal Credit Union CEO David Properties since 2004, starting roughly a Describing Glazer as laid back, a Samloff is amazed at Buckingham’s Fiedler’s fi rst experiences with Glazer came year after fi rst interviewing for the job. He self-made man and a strategic thinker, growth over the past decade, noting when around 2010 when ESL was looking to fi rst worked as chief fi nancial offi cer, then Goldstein said Glazer knew what people he left it was a decent-sized, competent move from Irondequoit to downtown. The went on to partner with Glazer on various wanted. He also would see the value in build- business. Since then, it has taken off, driv- credit union was considering three proper- projects before leading the REIT. ings others may not have looked at twice. en by some big opportunities that Samloff ties; one of which was owned by Glazer. Goldstein was hired on the condition “When Larry would see a building, he said were “right up Larry’s alley,” given When ESL chose another location, he would let Glazer know when he was would see an opportunity,” Goldstein said. his knowledge of physical facilities and Fiedler, who was impressed with the way wrong about a deal. But he noted Glazer was not one to go renovations. Glazer did business, went to him to ex- “Larry would say, ‘I move quickly; for buildings that were overpriced. Samloff enjoyed hearing of his friend’s plain the choice. I’m a back of the napkin kind of guy,’” “Larry never bought things at full val- accomplishments. Glazer said he understood and after he Goldstein recalled. “He said, ‘I need some- ue; his style was to create value and he “I was able to vicariously live (through) heard Fiedler’s explanation, said he prob- one to tell me when I’m making a mistake.’” did it by rolling up his sleeves and get- that growth,” Samloff said. ably would have done the same thing. When Goldstein did call him on that a ting his hands dirty,” Goldstein said. “He Andrew Gallina, president of Gallina “He was always so gracious,” Fiedler handful of times, Glazer respectfully dis- had a thing for making something out of Development Corp., was one of Glazer’s said. agreed. He went ahead with the deals and nothing.” business competitors, but the two were The two continued to see each other. they ended up being the right decisions. The number of projects he was taking also friends. He called Glazer a force in Glazer served on the credit union’s board “He wasn’t wrong,” Goldstein said. on downtown and the work involved with the business. of directors beginning in January 2013. Goldstein had known the Glazers since bringing them to fruition was not a deter- “I respect what he did and his vision for Fiedler said the term visionary exem- he was a child. He attended summer camp rent for Glazer, Goldstein noted. downtown,” Gallina said. plifi ed Glazer, who was not afraid to take with Rick Glazer and their parents were “Larry was such a down-to-earth guy Daan Braveman, Nazareth College of calculated risks. friends. he just didn’t assume something didn’t Rochester president, was impressed with “He could see development opportuni- Goldstein said he and Larry Glazer were have value just because it wasn’t pretty,” not only Glazer’s vision and his ability to ties others might not see,” Fiedler said, weekend warriors, regularly working on Goldstein said. complete that vision, but also his passion noting Glazer’s love of older buildings. Saturdays and often on Sundays. Fearless developer for Rochester. “He found joy bringing new life to build- “Not a day has gone by in the past 11 “Larry was once talking about the re- ings that were old and tired.” years that I haven’t had communication Community members—from business cent report that showed the poverty that He is also bullish on Glazer’s vision for of some kind with Larry,” Goldstein said. executives to college administrators— existed in the city and he said, ‘We need downtown, which he believes Buckingham Glazer was also a supporter of spoke of Glazer’s accomplishments. a big idea. I don’t know what it is, but will continue to drive. Goldstein’s work outside the offi ce. When “Larry was one of the most fearless and we need to plant it right north of Central “I fully subscribe to his belief that Goldstein was charged with leading a ren- confi dent developers I have ever known,” Avenue on Joseph and Clinton and St. downtown Rochester will become very ovation effort at the Jewish Community developer Flaum said. Paul. Whatever it is, let’s just plant it there vibrant again,” Fiedler said. Center, Glazer was the fi rst person he asked Morgan, CEO of Morgan Management, and build jobs,’” Braveman said. Carlos Carballada, the city’s former eco- to serve on the committee. Glazer obliged. has known Glazer for 20 years and has Braveman was in Naples, Fla., and was nomic development commissioner, fi rst A successful businessman who liked to partnered on projects with him for the past planning to golf there with Glazer over met Glazer in the 1990s through Jane buy things he and his family would enjoy, four or fi ve years. Morgan said Glazer has the weekend when he learned of the crash. Glazer. He remained friends with the Glazer was not one for senseless spend- been one of the best business partners of “We were in Naples on Saturday morn- couple and worked more intimately with ing, Goldstein said. He used to chuckle, his career. ing, and the Naples newspaper had a front for example, about people buying huge, “He was honest; he was unique in his page story about Larry and Jane Glazer, Continued on page 40 PAGE 40 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM SEPTEMBER 12, 2014

JANE GLAZER Continued from page 1

Though she intended it to be a part-time pursuit at fi rst, the business pulled her in on a nearly full-time basis from the start. When the private plane she and her husband, Buckingham Properties LLC CEO and managing partner Laurence Glazer, were fl ying went down last week on their way to Florida, she had long given up teaching to run her company. As the company progressed, she added other items, concentrating on hard-to-fi nd and unique offerings, items she thought would appeal to young homemakers like herself. It was a strategy that worked well. QCI Direct now employs approximately 112 workers. It sends out 2.5 million catalogs a month and ships scores of items daily from a 250,000-square-foot warehouse. Glazer is to be inducted into the Rochester Business Hall of Fame next month. QCI’s catalog sales are augmented by a fast-growing online business that ac- counts for 25 percent of its sales. Among the 4,000 items it offers is its own line of private label cleaning products. “I know I am behind the times,” Glazer, who was 68, wrote in a recent blog post on her company’s website. In fact, she kept a canny eye on QCI’s target demographic, noting and adjusting her product selection to accommodate any 2003 fi le photo by Kimberly McKinzie emerging trends. Jane Glazer’s QCI Direct, which employs more than 100 people, delivers 2.5 million catalogs a month. “When I started out, I was selling to my contemporaries, and we still are,” Glaz- and June Lovenheim’s three children. Jane began a teaching career at the Co- what they are,” Silverstein said. er said in a recent interview. “If we want “Our father … , co-founder and vice presi- lumbia Grammar School, a private Man- His parents made “a great team and were to keep growing, we’ve got to appeal to dent of Great Lakes Press, was a huge infl u- hattan elementary school. On their return always bouncing ideas off each other,” younger consumers. A lot of our older cus- ence on her, both in terms of approach to to the Rochester area, she taught in the Ken said. tomers prefer to order over the phone or business, sales, concern for employees and Fairport schools and the Hillel Commu- “Jane was a very successful business- by mail, and that’s all right. But younger involvement in the community,” said her nity Day School. person in her own right, though that isn’t people want to buy online.” younger brother, author Peter Lovenheim. When she started QCI in 1983, it was always appreciated. She had her own ideas “Jane knew that the future of her compa- A commercial printing fi rm that once supposed to be a hobby, but her strong about business, and they weren’t always ny was online,” wrote former QCI employ- was among the Rochester area’s largest, business side took over, said her son Ken the same as Larry’s,” said Rochester at- ee Ben Silverstein in a recently penned Great Lakes Press Corp. loomed large for Glazer, a Buckingham Properties partner. torney Robert Brown, a founding partner remembrance. the Lovenheim family. It provided a com- As a retailer, she paid close attention to her of Schatz Brown Glassman Kossow LLP. Founder and CEO of the online bus-trav- fortable living for the families of Andrew customers. To keep herself mindful of the Brown was a social acquaintance of the el website Bustripping.com, Silverstein Lovenheim and his brothers Cliff and Earl, importance of keeping customers happy, Glazers and is a volunteer on the WXXI Pub- had been hired by Glazer as a Web-savvy early 20th-century immigrants who rose she compiled a thick binder of complaints lic Broadcasting/Little Theatre capital cam- 19-year-old college student in 2008 and from poverty on the fortunes of the print- customers leveled against one of Larry’s paign, which the couple had been heading. continued to work for the catalog company ing company they founded in 1939. prominent tenants, a high-end product re- Speaking some two years ago to assem- throughout college. The fi rm, which also gave Larry Glazer tailer. She studied it as a guide on mistakes bled well-wishers at a Buckingham Prop- Seeing that her catalog customer base a start in business, “was an anchor for the to avoid. erties open house, Larry called his wife was shrinking while mailing costs were whole family,” Lovenheim said. For Jane, “it was customer service and to his side, introducing her with obvious spiraling higher, Glazer saw online sales Partners in business, the three Loven- no matter what it was, the answer was: fondness, as “the person who reins me in as the company’s future. heim brothers eventually moved to adja- ‘Sure, no problem,’” Ken recalled. when my ideas get too far out there.” “Jane knew the catalog business like the cent streets in Brighton. Each had three Rather than outsourcing customer ser- WXXI was one of several local chari- back of her hand, but she didn’t know the children. The nine Lovenheim cousins and vice, she had in-house employees answer table causes the couple supported. Active online space as well,” Silverstein wrote. their parents formed a tight-knit clan. QCI’s phones, Silverstein recalled. She in the local Jewish community, they al- “If she didn’t know how to do something, Before and since the deaths of their moth- also required all of the company’s workers so worked for Jewish Senior Life and the she would fi nd someone who did and let er in 2005 and father in 2012, he and his to spend some time picking and packaging JCC, an organization of which they were them run the show. She wasn’t threatened siblings were close “and remained close,” products in the fi rm’s warehouse. especially fond for the role it played in by changing technology and didn’t worry Lovenheim said. He and Jane took a road She wanted all workers to “see and feel bringing them together. about micromanaging her team.” trip only weeks ago to visit their older broth- the products in person and understand [email protected] / 585-546-8303 Last year, Glazer hired former insurance er Robert, a television and movie produc- executive Beth Meyer as QCI’s president, er, at the northeastern Pennsylvania home putting Meyer in charge of the company’s where he and his wife had recently moved. LARRY GLAZER new senior housing options, as well as ren- operations and giving her free rein to de- A 1963 graduate of Brighton High School, Continued from page 14 ovate an existing structure. velop QCI’s online presence. Jane attended Ohio State University. Glazer during his years with the city. “He had a very, very kind, gentle side,” Meyer said she and Glazer, “the former Meeting her husband Glazer treated everyone the same, Carbal- Katz said. middle school math teacher,” connected lada said. Even at times when meetings be- Anthony Costello, chairman and CEO of through a shared love of numbers. She met Larry Glazer, a Buffalo native, tween the city and Buckingham would get the Costello Group, knew Glazer for more Helping women while both were working as counselors at serious, Glazer remained respectful. than 30 years. The two never partnered on Camp Seneca Lake, the Jewish Commu- “There were some serious discussions a deal but had many things in common, in- As a woman and a business owner, Glaz- nity Center of Greater Rochester’s summer at times, but they always began and ended cluding real estate development and avia- er felt an obligation to give other women a camp in Penn Yan. with respect,” Carballada said. tion. More recently, the two had discus- leg up in business when she could. After meeting her future husband, “she Daniel Katz, president and CEO of Jew- sions regarding their sons taking greater “I think mostly I’m a woman. There transferred to the University of Buffalo, ish Senior Life, had known Glazer since roles in their respective businesses. aren’t that many that succeed as entrepre- to be with Larry. They were married soon Katz took the position in 2004. Costello said Glazer personifi ed the neurs, especially in Rochester,” she said after graduation,” Peter Lovenheim said. Glazer’s contributions to the organiza- three T’s of service: time, talent and trea- in a recent interview. “There are so many After Larry graduated from Columbia Uni- tion ranged from sharing his business acu- sure. intelligent women out there who have no versity in New York City, where he earned men to aiding philanthropic endeavors. “They were gifts Larry gave to the idea how capable they are. They come here an MBA, the couple returned to Rochester. Glazer led a $16 million interior renova- community,” Costello said. “And we are and they realize there is no glass ceiling He went to work at Great Lakes Press, shar- tion of the Jewish Home. forever changed for the better by Larry’s and they can move up.” ing CEO duties with Cliff Lovenheim’s son More recently, he was working with the willingness to do so.” Born in Rochester, Glazer, nee Loven- John after the founding brothers retired. organization on a long-range plan that in- [email protected] / 585-546-8303 heim, was the second-oldest of Andrew While Larry was in graduate school, cludes a $100 million project that will add PAGE 42 SEPTEMBER 12, 2014 OPINION ROCHESTER BUSINESS JOURNAL The Glazers’ legacy Laurence and Jane Glazer did not steer clear of challenges; they embraced them. He had a background in accounting and fi nance and helped lead a commercial printing business owned by his wife’s family before embarking on a real estate career that focused on properties few others wanted. She graduated from teaching math to running one of the area’s fastest-growing private businesses—but only after operating in the red for a number of years. At an age when most people are planning for—or comfortably settled into—retirement, the Glazers continued to tackle new challenges, until a plane crash last week tragically took their lives. Much has been written and said in the last few days about the mark that the Glazers left on the community, and with good reason. In particular, his passion for rei- magining industrial and warehouse space that had fall- en into disuse will benefi t the city for years to come. In recent years, as CEO and managing partner of Buck- ingham Properties LLC, Mr. Glazer took on a daunting array of big projects, from the rebirth of the former Gen- esee Hospital as Alexander Park to the just-started redevelopment of the Tower at Midtown. Few would be so bold, yet he saw potential where others saw only peril. In an interview with this newspaper a couple of years ago, Mr. Glazer refl ected on his start as a real estate developer with partner Harold Samloff. “I looked around and thought that if somebody didn’t do something like what we did, the area’s economy would go In others’ words, the tale of two remarkable lives down the tubes,” he said. “I never saw what we did as here are a number of ways to take the measure of Richard and Phyllis LeFrois, whose comments appear risky. I saw it as hard work.” someone’s life after it’s over. If they were in business, on the opposite page, had this to say: “It is diffi cult to Indeed, Mr. Glazer believed that the key to success Tyou can look at what they accomplished or how much put into words all that Larry and Jane meant to this com- is “90 percent perspiration and 10 (percent) inspira- money they made. You can also tally their philanthropy munity and to their friends and partners. Larry and Jane tion—hard work, just staying with it.” and see how much they gave back to their community. were passionate on life and lived each day to the fullest. Similarly, Mrs. Glazer believed a business owner But one of the best ways to get a good sense of some- They were treasured friends, incredible parents and dot- needed to be hands-on. No task at her catalog fi rm, one’s life is to listen to what others say about the person. ing grandparents. They were successful, humble, genuine, QCI Direct—from packing and receiving to taking or- By that yardstick, as well as the others, Larry and Jane creative, driven, caring and true visionaries, and left their ders over the phone—was beneath her. Glazer truly stand out. footprint throughout Rochester.” The Glazers rightly should be remembered for their M&T Bank regional president Dan Burns told a won- business accomplishments and civic contributions. Yet derful story about the Glazers’ generosity, and observed: the most important part of their legacy may be the in- “Kind, savvy, professional, witty, fun, visionary, charita- spiration they have given others. And for the commu- ble...the list of adjectives goes on and on. Larry and Jane nity, the most fi tting tribute to them would be to do as Glazer were simply the best.” (For more responses to this they did: dream big, work hard. week’s poll, see this page on our website: go.rbj.net/poll.) While I’d met Larry on several occasions, I can’t say

Rochester Business Journal EDITOR’S NOTES that I knew him personally; and I never had the oppor- 45 East Ave., Suite 500 • Rochester, N.Y. 14604 Paul Ericson tunity to meet Jane. But in speaking over the years with (585) 546-8303 • Fax: (585) 546-3398 E-mail: [email protected] • www.rbjdaily.com others who knew them quite well, I never heard a negative President and publisher, Susan R. Holliday For this week’s issue, we asked many people—includ- word said about either one. For any person, but especially ing those who participate in our weekly polls—to share for those who lived in the often rough-and-tumble world EDITORIAL their thoughts on the Glazers, whose lives were cut short of business, that’s a rare accomplishment. Editor and vice president Paul Ericson last week. Many of them refl ected on the impact the cou- The Glazers left the community many things including Managing editor Mike Dickinson Associate editor Smriti Jacob ple made, especially Larry’s efforts to revitalize the city the jobs they created and neighborhoods they helped to Copy editors Karen Beadling, Lisa Granite, James Leunk of Rochester while preserving much of its architectural revitalize. I have faith that the work still undone—such as Special projects editor Sally Parker Online editor Molly Cappotelli heritage. Their numerous civic and charitable efforts also the rebirth of the Tower at Midtown, which I can follow Photographer Kimberly McKinzie were noted frequently. daily outside my offi ce window—will be carried forward Research director Andrew Green What really struck me, though, were the comments of by people who have embraced their vision. Reporters Thomas Adams, Will Astor, Andrea Deckert, Nate Dougherty, Kerry Feltner those who knew Larry and Jane as friends and through busi- But the truly lucky ones, I think, are those who were Reporter/editorial assistant Velvet Spicer ness relationships. They referred to the Glazers’ kindness and left with memories of the Glazers’ friendship. ADVERTISING warmth, as well as their honesty, integrity and generosity. [email protected] / 585-546-8303 Director of advertising Jo Ann Geiger Sales administrator Teresa Cantwell LETTER TO THE EDITOR Senior account manager Linda Covington Account managers Jean Moorhouse, Frank Stamski well as regions affected by Hurricane Ike. Yet despite this Classifi ed account manager Siyani J. Fullerton Reed bill would provide key relief Special publications/contract advertising Michelle Sanfi lippo clear legislative history, Congress has failed to provide Dear Editor: similar assistance to the dozens of communities, including CIRCULATION At a time when Congress cannot agree on much, Rep. ours, hit by presidentially declared disasters over the past Director of audience development Chad Taggart Circulation sales coordinator Rebecca Spoont Tom Reed has introduced and garnered support for some- several years, despite the demonstrated continued need. thing signifi cantly important for our region in particular Rep. Reed, working across the aisle with Sen. Charles PRODUCTION and the country generally: a national disaster tax relief bill. Schumer and in partnership with the New York State As- Art/production director Edward C. Fowler Graphic designers Linda Race Buckbee, Melanie A. Watson One of the primary functions of government is to pro- sociation for Affordable Housing, has introduced legis- tect its citizens, and this is especially true in the wake of lation that would help individuals, small business and ADMINISTRATION a natural disaster. In the past, Congress has routinely pro- housing recover in our state from the devastating fl oods Controller Rebecca Donohue Administrative assistant Karen Keefer vided tax relief to communities after a natural disaster; it this spring, as well as damage sustained from Hurricane Executive assistant to the publisher Ruth German did so after Hurricane Katrina in 2005 and again in 2008 Irene and Tropical Storm Lee in 2011. The bill waives Events and special projects director Melissa Wilson to assist the Midwestern states struck by severe drought as Continued on page 24

©2014 by Rochester Business Journal Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage or retrieval system, without permission in writing from the publisher. “His style was to create value and he did it by rolling up his The ROCHESTER BUSINESS JOUNRAL RBJ (ISSN 0896-3274) is published weekly with an extra issue in October and December for $79 a year by Rochester Business Journal Inc., 45 East Ave., Suite 500, Rochester, N.Y. 14604. sleeves and getting his hands dirty. He had a thing for making Periodicals postage paid at Rochester, N.Y. Postmaster: Please send address changes to Rochester Business Journal Inc., 45 East Ave., something out of nothing.” Suite 500, Rochester, N.Y. 14604. —Daniel Goldstein, president and managing partner of Buckingham Net Leased Properties Group, on Laurence Glazer, CEO and managing partner of Buckingham Properties LLC PAGE 43 SEPTEMBER 12, 2014 SNAPPOLL ROCHESTER BUSINESS JOURNAL THELOOP Cutting edge McQuaid Jesuit Readers pay tribute to the Glazers alumnus Mininder Kocher is featured Couple lauded for business vision, dedication to Rochester community in the Sept. 8 issue of Sports Illustrated. Laurence Glazer and his wife, Jane Glaz- QCI Direct, Jane built a catalog and online But not for any er, who died last week in a plane crash, left consumer products business that ranked particular athletic a legacy of entrepreneurship and commu- among the area’s fastest-growing private prowess—though nity involvement. companies. The Glazers also were known he was on the As CEO and managing partner of Buck- for their charitable and civic efforts. basketball and track ingham Properties LLC, Larry was instru- More than 110 readers responded Sept. 8 and fi eld teams at mental in revitalizing a number of parts of and 9 to our call for readers to share their Dartmouth College. the city of Rochester, and a series of recent thoughts on the Glazers—their achieve- After he graduated in 1985 from deals had positioned him to transform the ments in business and their impact on the Brighton High School, he went on to heart of downtown. As founder and CEO of Laurence Glazer Jane Glazer community. Dartmouth, Duke University School of Medicine and Harvard School of Public COMMENTS: new leadership donors. Kind, savvy, pro- around doing good and giving back. Could Health. fessional, witty, fun, visionary, charitable our Rochester companies take a pledge to Mininder is among the nation’s top orthopedic surgeons and a professor of It is diffi cult to put into words all that …. the list of adjectives goes on and on. be more like that? Could we decide that we Larry and Jane Glazer were simply the best. are going to put formal programs in place orthopedic surgery at Harvard Medical Larry and Jane meant to this community and School. He is featured in “Cutting Edge: to their friends and partners. Larry and Jane —Dan Burns, regional president, to give back to our communities, in the vi- M&T Bank sion that the Glazers did? I am inspired. a look at Tommy John surgery and search were passionate on life and lived each day to save ligaments,” by Matt McCarthy. to the fullest. They were treasured friends, —Dawn VanDamme, NimbleUser I worked with both Larry and Jane when The article begins inside an operating incredible parents and doting grandparents. room in Waltham, Mass. they ran small businesses. I found them Larry was always a gentleman in our They were successful, humble, genuine, cre- “(Mininder) reaches for what appears to be wonderful people. I thought their dealings with him and Jane. They are true ative, driven, caring and true visionaries to be a Black & Decker drill and begins level of integrity was rare in the busi- examples of a “Life Well Lived.” I would and left their footprint throughout Roch- to burrow into the right elbow of a ness world. On one occasion Larry and I hope their legacy to be that we all stepped ester. We will miss our cherished friends 16-year-old baseball player named Matt looked at a project at the beginning, and I it up a notch to help fi ll the huge void left immensely, but their legacy will live on Ferreira. Bone dust whizzes around the told him I thought he could never make a by their tragic and sudden loss. forever in the future development of Roch- room. Dr. Kocher, who is also associate profi table go of it. How wrong I was! He —Victor E. Salerno, CEO, ester and also in Central Florida, and they director of the sports medicine division also predicted that downtown would be O’Connell Electric Co. will always be in our hearts. at Boston Children’s Hospital, is one of —Richard and Phyllis LeFrois transformed by his fi rst project in the area. the world’s leading authorities on ulnar How right he was! Hopefully his visions I didn’t know Jane, but Larry’s im- collateral ligament (UCL) reconstruction— Larry and Jane were true visionaries, a for the city will persist. I think it unlikely pact on the community will be lasting, as better known to even the most casual couple who believed in the “if you build it, another person will come along with his should be any recognition. It would be sports fans as Tommy John surgery. they will come” mentality. It is not just the creativity and vision. About Jane, she was fi tting to name the Midtown Tower after “A few moments after carving millions of square feet of space that Larry just a wonderful, caring person. I believe him. Larry, of course, would remain open into Ferreira’s elbow he reaches for and his team at Buckingham renovated and her business prospered because her cus- to another naming opportunity that would something that looks like a slimy breathed new life into—it is literally the tomers recognized her integrity and gave help the project’s fi nances. shoelace. It’s a tendon from a corpse, thousands of lives impacted and touched by her their trust. Her loss is of tremendous —Kent Gardner, and he nimbly weaves it into the his development efforts and those many ten- consequence to those who knew her and Center for Governmental Research throwing arm of his patient.” ants who in turn had the opportunity to make worked with her. (To honor them,) fund The article looks at why so many their dreams become reality. They were a a professorship chair at the UR in which I have only two suggestions, intending players—from major-league stars to couple who exemplifi ed every facet of what business and corporate ethics and customer that either one or both be selected: 1. Once teens—are having Tommy John surgery. community involvement, philanthropy and service are the focus. the Inner Loop on the East Side is replaced John, a former major-league pitcher, had giving back are all about. The greatest way —David Rubin, and reconfi gured, perhaps the new surface- his career saved by the revolutionary we can honor their lives is to ratchet up our Micro-Net Inc., retired level boulevard, parkway or whatever is procedure in 1974. The hurler notched own belief in Rochester with the idea of car- the successor right of way can be named in 288 career victories, more than half after rying forward with renewed energy. More comments their honor; 2. Once the Midtown parcels’ the surgery. —Mitchell Dannenberg, Naples, Fla. More responses to this week’s poll redevelopment is completed by Bucking- (formerly of Rochester) are at go.rbj.net/poll. ham Properties and its partners, it could Stairway to learning bear their name(s). UR’s Institute for Popular Music kicks Both Larry and Jane were truly good Jane and Larry unexpectedly left us in —David Lovenheim, CEO, off its 2014-2015 performance and people. They represented the best and the body but will always remain with us in Vital Motion Inc., Leesburg, Va. lecture series this month with a tribute to brightest both in terms of business and spirit. All one has to do is to look at our the iconic ’70s rock band Led Zeppelin. community endeavors. I am so glad that city’s landscape, and Larry’s face smiles I think it would be great to have one This year marks the 45th anniversary of I made common cause with them for the down on all of us. They had a huge ap- of the new streets in the Midtown center the group’s debut album, Led Zeppelin benefi t of so many worthy causes. petite for daunting tasks and a heart of renamed “Glazer Way.” In working with I, which was ranked by Rolling Stone as —Nathan J. Robfogel gold for the less fortunate. Tough as nails Larry for more than 30 years and knowing No. 29 on its list of the Top 500 Albums yet thoughtful to others, Larry was a most Jane, they were wonderful people who also of All Time. I had the pleasure of working with Larry humble man who loved to partner with oth- had a great way of conducting business. “Many rock historians think of Led on many of his projects. He always had the ers. We’ll miss the way he always took out —Peter E. Pape, CEO, Zeppelin as one of the fi rst heavy metal positives and negatives fi gured out well his notebook to jot down new ideas and the Riverside Group bands that helped defi ne the genre, ahead of everyone else and would work kept his endless notes. We’re left with the but it’s important to remember that their tirelessly to fi nd a way to mitigate the risks thought, “It is not the length of life, but Larry and Jane Glazer were community fi rst album received some scathing of a potential real estate deal. He had that depth of life.” We have lost a wonder- heroes, and our community suffered a huge reviews,” said John Covach, director of gift, that sixth sense. Larry could “smell” ful couple, and there are no words to ex- loss this week. They were uniquely dedicat- the institute. “Many critics said the album success when others could not, and due to press our gratitude for all they have done ed to our community’s future and uniquely wouldn’t survive, and it then went on to his efforts, businesses were created, devel- to make our community a better place. visionary in its transformation. Somehow become one of the most seminal records oped and have fl ourished. But what really What a role model for their children and an they deserve to be memorialized in some in the history of rock music.” made me think that Larry and Jane Glazer inspiration for all of us. I was lucky to call very permanent way—so that they may nev- The series starts Sept. 24 at 7 p.m. in were special people was the time I asked them my friends—they have not left us, er be forgotten, and so that their memory the Gowen Room in Wilson Commons them to chair the United Way Alexis de they are alive in the hearts of many of us. may inspire others to keep the momentum with a lecture by David Headlam, Tocqueville Society campaign last year. It —Gary Rogers, Dock Hardware of positive transformation moving forward. professor of music theory at the Eastman was during the Jewish holiday, Yom Kip- A bridge? A park? Surely something beauti- School of Music, titled “What Remains pur, when I approached them. Larry said One day each year should be named to ful and worthy of this extraordinary couple. After the Song: Led Zeppelin, Inc.” On that while he was very busy with his busi- remember them with fl ags at half-mast. —Jocelyn Goldberg-Schaible, Sept. 27 at 8 p.m. in Strong Auditorium, ness interests and working to raise funds for Such wonderful contributors to our com- Rochester Research Group there will be a concert featuring Led various other not-for-profi ts, I had called at munity should be remembered forever. Zeppelin tribute band Out on the Tiles, the perfect time. He went on to tell me that —Michelle Ashby, CEO, All public offi cials should embrace their along with faculty and students. The during Yom Kippur people of the Jewish Tipping Point Communications commitment to Rochester and work with events are free and open to the public. faith must pray, repent and give to char- their family to achieve the “Glazer vision.” Send tips, rumors, inside information or ity. Therefore, he and Jane would gladly Though I did not know the Glazers, I now Others with good fortunes and wealth can strange tales for the Loop to Managing chair the campaign. And chair it they did. know them to be a perfect example of what “belly up,” too; we know who they are. Editor Mike Dickinson at [email protected]. Their hard work led to record number of Rochester needs. More decisions to make —Ted Voll Jr.