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Tourism Management in Warm-Water Island Destinations CABI Series in Tourism Management Research

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Tourism Management in Warm-Water Island Destinations CABI Series in Tourism Management Research TOURISM MANAGEMENT IN WARM-WATER ISLAND DESTINATIONS CABI Series in Tourism Management Research General Editors: Professor Eric Laws, Professor of Tourism, Siam University, Bangkok Professor Noel Scott, Griffith Institute for Tourism, Griffith University, Australia Since the mid-20th century, modern tourism has grown rapidly in extent and diversity, be- coming increasingly competitive and volatile as it is impacted by climate change, new technolo- gies, changing distribution systems and the opening of new markets. As a result, governments, tourism destinations and businesses need to improve their management capability and adopt best practices to survive. The purpose of this series is to provide tourism managers, administra- tors, specialists and advanced students with state-of-the-art research and strategic knowledge to enable them to thrive in dynamic and unpredictable environments. Contributions are based on critical and interdisciplinary research that combines relevant theory and practice, while pla- cing case studies from specific destinations into an international context. The series presents research on the development and diffusion of best practice in business and destination man- agement that fulfils the objective of environmental, sociocultural and economic sustainability at both the local and global scale. The cover design for this series depicts a generalized mosaic composed of many tiles. Metaphorically, this illustrates our philosophies that while the various elements of tourism require specific study, it is the overall picture that is most significant, and that tourism is a very dynamic, complex and evolving industry. This series seeks to build a coherent approach to future tourism research through each individual title. Titles available 1 Tourism Crisis and Disaster Management in the Asia-Pacific Edited by Brent W. Ritchie and Kom Campiranon 2 Destination Competitiveness, the Environment and Sustainability: Challenges and Cases Edited by Andres Artal-Tur and Metin Kozak 3 Visitor Management in Tourism Destinations Edited by Julia N. Albrecht 4 Sustainable Island Tourism: Competitiveness and Quality of Life Edited by Patrizia Modica and Muzaffer Uysal 5 Visitor Experience Design Edited by Noel Scott, Jun Gao and Jianyu Ma 6 Tourism Management in Warm-water Island Destinations Edited by Michelle McLeod and Robertico Croes TOURISM MANAGEMENT IN WARM-WATER ISLAND DESTINATIONS Edited by Michelle McLeod The University of the West Indies, Mona, Jamaica and Robertico Croes University of Central Florida, Florida, United States of America CABI is a trading name of CAB International CABI CABI Nosworthy Way 745 Atlantic Avenue Wallingford 8th Floor Oxfordshire OX10 8DE Boston, MA 02111 UK USA Tel: +44 (0)1491 832111 Tel: +1 (617)682-9015 Fax: +44 (0)1491 833508 E-mail: [email protected] E-mail: [email protected] Website: www.cabi.org © CAB International 2018. All rights reserved. No part of this publication may be reproduced in any form or by any means, electronically, mechanically, by photocopying, recording or otherwise, without the prior permission of the copyright owners. A catalogue record for this book is available from the British Library, London, UK. Library of Congress Cataloging-in-Publication Data Names: McLeod, Michelle T., editor. | Croes, Robertico R., editor. Title: Tourism management in warm-water island destinations / Edited by Michelle McLeod and Robertico Croes. Description: Boston, MA : CAB International, [2018] | Series: CABI series in tourism management research | Includes bibliographical references and index. Identifiers: LCCN 2017023569 (print) | LCCN 2017055322 (ebook) | ISBN 9781786390936 (ePDF) | ISBN 9781786390950 (ePub) | ISBN 9781786390929 (hbk : alk. paper) | ISBN 9781786390936 (e-book) | ISBN 9781786390950 (e-pub) Subjects: LCSH: Tourism--Management. | Islands--Economic conditions. Classification: LCC G155.A1 (ebook) | LCC G155.A1 T5923735 2018 (print) | DDC 910.68--dc23 LC record available at https://lccn.loc.gov/2017023569 ISBN-13: 978 1 78639 092 9 (hbk) 978 1 78639 093 6 (e-book) 978 1 78639 095 0 (e-pub) Commissioning editor: Claire Parfitt Editorial assistant: Emma McCann Production editor: Marta Patiño Typeset by SPi, Pondicherry, India. Printed and bound in the UK by CPI Group (UK) Ltd, Croydon, CR0 4YY, UK. Contents Editors and Contributors vii List of Figures xi List of Tables xiii 1 Overview of Tourism in Warm-water Island Destinations 1 Michelle McLeod and Robertico Croes PART I: ISLAND TOURISM TRANSPORT AND HOSPITALITY 9 2 Island Travel Transportation 11 Vincent Vanderpool-Wallace 3 An Altruistic Behavioural Change Approach to Sustainable Tourism when Funds are Scarce: A Narrative of a Small Business Model 27 Sheree-Ann Adams 4 Tourist Motivation and Demand for Islands 44 Robertico Croes and Jorge Ridderstaat 5 Island Hospitality, Services and Businesses 63 Anne Crick PART II: ISLAND TOURISM POLICY, PLANNING AND DEVELOPMENT 75 6 A Comparative Analysis of Tourism Policy Networks 77 Michelle McLeod, Donna Chambers and David Airey 7 Planning for Growth in Islands: The Case of Cuba 95 Rachel Dodds, Frederic Dimanche and Michael Sadowski v  vi Contents 8 Subjective Well-being and Tourism Development in Small Island Destinations 108 Robertico Croes, Manuel Rivera and Kelly J. Semrad PART III: ISLAND TOURISM MARKETING AND MANAGEMENT 129 9 Tourism in the Seychelles: Trends and Experiences 131 Neelu Seetaram and Brigitte Joubert 10 Destination Management: A Network Perspective 147 Michelle McLeod and Noel Scott 11 Music Festivals in Small Island Destinations 163 Kelly J. Semrad, Manuel Rivera and Robertico Croes 12 Developing a Network Analysis Methodology for Island Tourism Research 178 Michelle McLeod Index 193 Editors and Contributors Editors Robertico Croes is a full professor who currently serves as the Associate Dean of Administration and Finance in the Rosen College of Hospitality Management at the University of Central Florida. He is also the Associate Director of the Dick Pope Sr. Institute for Tourism Studies. His fields of interest include: econometric applications in tourism, demand forecasting, economic impact, sustainable development, poverty alleviation and tourism development for de- veloping countries. He has authored three books and has more than 100 pub- lished works. His research has been presented and applied in countries such as Armenia, Malta, Netherlands, Spain, Italy, Aruba, Curacao, Barbados, the Bahamas, Bonaire, Puerto Rico, Venezuela, Nicaragua, Costa Rica, Colombia, Brazil, Ecuador, England, Mexico, South Africa, South Korea, Hong Kong, Ireland, Malaysia, Turkey, Taiwan, Cyprus and Trinidad and Tobago. He is the recipient of numerous research awards such as the 2015 Thea Sinclair Award. E-mail: [email protected] Michelle McLeod is Acting Programme Director at the Centre for Hotel and Tourism Management, University of the West Indies, Nassau, Bahamas. Her tourism industry experience spans over 25 years and she is a graduate of the University of the West Indies, the University of Surrey, and Bournemouth University where she obtained a doctorate with no corrections after her Viva. Her present research interests are in the subject areas of tourism, knowledge networks, open data eco- systems, policy networks, destination networks and service productivity. E-mail: [email protected] vii viii Editors and Contributors Contributors Sheree-Ann Adams is a PhD graduate from the International Centre for Research in Events, Tourism and Hospitality at Leeds Beckett University in the UK. She works as a consultant, researcher and trainer specialising in responsible and sus- tainable tourism development, management and marketing as well as a small business shore-excursion operator in the Caribbean region. E-mail: grenscot@ hotmail.com David Airey is Emeritus Professor at the University of Surrey in the UK. His research interests focus on tourism policy and education. E-mail: [email protected] Donna Chambers is Professor of Tourism, and Research Lead in the Department for Tourism, Hospitality and Events, University of Sunderland, UK. She is interested in how we represent peoples and places through cultural and heritage tourism, the link between heritage and national identity, postcolonial and deco- lonial epistemologies, visuality in tourism, and also in critical and innovative ap- proaches to tourism research and scholarship. She is a resource editor for Annals of Tourism Research and is on the editorial board of the journal Leisure Studies. She also serves as a regular reviewer for a range of other tourism journals. She is currently conducting research on decolonisation and tourism. E-mail: Donna. [email protected] Anne P. Crick is a senior lecturer in the Mona School of Business and Management at the University of the West Indies (UWI). She is a graduate of the UWI, Penn State University and Rutgers University. Her research interests include tourism, hospitality management, service management and emotional labour and she has published over 20 research articles and book chapters in those research areas. E-mail: [email protected] Frederic Dimanche has worked on consumer behavior and tourism marketing and development in the USA and Europe. He recently published a book on tourism management and development in Russia. E-mail: [email protected] Rachel Dodds’ work focuses on practical, applied management and marketing of tourism. Her main research focus encompasses sustainability issues in tourism. She has visited Cuba a number of times
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