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2019 ISIC Association Annual Report

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2019 ISIC Association Annual Report ISIC Association Annual Report INDEX International Student Identity Card (ISIC). ISIC and the ISIC logo are registered trademarks of the ISIC Association. Published July 2020. Click on the link to go directly to the page Published by ISIC Service Office Starine Novaka 1 ISIC Timeline 3 11000 Belgrade Republic of Serbia About the International Student Identity Card (ISIC) 4 Telephone +381 11 33 49 440 Email: [email protected] A combined message from the ISIC Association Board Chair www.isic.org and the Head of Operations at the ISO5 www.isicassociation.org Global presence 6 ISIC.GlobalOffice isicglobal Governance 7 ISIC - International Student Identity Card @ISICGlobal Global distribution: highlights and focus areas 8 ISIC in Africa 9 The ISIC Association is a non-profit organisation seated in Denmark. The operations of the ISIC Association are ISIC in Asia and Oceania 10 carried out by the ISIC Service Office d.o.o., an indepen- dent management company based in the Serbia and ISIC in Europe 11 wholly owned by the ISIC Association. ISIC in North and South America 12 The ISIC card has been endorsed by the United Nations Educational, Scientific and Cultural Organization Co-branding with ISIC 13 (UNESCO) since 1968. ISIC benefits, discounts and offers 15 The ISIC Association is proud to be an Affiliate Member of the United Nations World Tourism ISIC international recognition and endorsement 16 Organization (UNWTO). ISIC global statistics 17 The ISIC Association is honoured to be an International Association of Universities (IAU) Affiliate Member. ISIC global app and virtual ID 19 The ISIC Association is a founding member of ISIC Event and Community Awards 20 the World Youth Student and Educational (WYSE) Travel Confederation. New ISO Team 23 Financial activities 24 ISIC issuing organisations worldwide 25 Index | 2019 ISIC Association Annual Report Aboutthe International Student Identity Card (ISIC) Supporting the global student community for over 65 years What is ISIC? The International Student Identity Card (ISIC) is the only globally accepted proof of full-time student status. Created by a pioneering and innovative group of European students in 1953,o ver the years, the ISIC card has supported over 120 million students worldwide through their studies. Every year millions of students around the world use ISIC to prove their official student status and access thousands of student 1953 discounts, offers and services worldwide. The ISIC Association is the CREATED BY STUDENTS non-profit organisation behind the International Student Identity Card FOR STUDENTS (ISIC). 1968 ENDORSED BY UNESCO Additional cards Since the 1990’s, the ISIC Association has maintained three additional 129 complementary cards: The International Youth Travel Card (IYTC, for ISSUING COUNTRIES persons 30 years and younger who are not students); the International Teacher Identity Card (ITIC, for full-time teachers and professors); and 150,000+ the International Scholar Identity Card (for co-branded cards with BENEFITS, SERVICES AND DISCOUNTS primary and secondary schools). 1,500+ PARTNERSHIPS WITH ACADEMIC INSTITUTIONS Right (top): Example of ISIC card; 4 Right (bottom): Examples of ISIC Scholar, ITIC and IYTC cards. Index | 2019 ISIC Association Annual Report In 2019, we continued to focus on further developing and improving our A combined message from digital solutions. The emphasis on creating the digital ISIC has always been to provide a more user-friendly and easier access to the ISIC itself, the ISIC Association Board as well as to partners, and a much wider range of benefits and advantag- es. Evidence of the success of this is that more students now hold and Chair, and the Head of actively use a digital ISIC than ever before. Operations at the ISO In recent months, we have all had to face unprecedented challenges that 2019 marked a significant shift in our global operations, both meta- have and will continue to test us all in the ISIC community. Yet, this has phorically and in a practical sense. We began by declaring the need presented all issuers with a chance to demonstrate the resilience of the and desire to facilitate more collaboration between issuers around ISIC and how we can continue to stand strong and potentially even thrive the world during our annual ISIC Event in Thessaloniki. Practically in many circumstances. this would include sharing valuable know how, insights and best practices when coming together for regional summits, online fo- Wishing all of our community, students, partners and friends a safe and rums, and multiple bi-lateral meetings. Then, at the end of the year happy year ahead and we look forward to meeting again face to face to we took our transition quite literally by winding down our operations continue the positive impact that ISIC issuers deliver around the globe (the IGO) in the Netherlands and establishing a new service center every day of the year. (the ISO) based in Belgrade, Serbia. In doing so we took on a new team, all of whom have dedicated a massive amount of time and June 2020 effort in learning and getting up to speed with the ISIC world. Since the beginning, more than 65 years ago, the ISIC has had to constant- ly adapt to a continually changing landscape. Thanks to our ability and desire to do so, sixty-seven years later, we are still here and still relevant to millions of students each year. Typically change comes with its challenges and some will adapt a little faster, or a little slower than others. However, as in life, if an ultimate objective is shared amongst peers, what matters in the end is that everyone is working together to reach and achieve the same goal. Our community believes in making student life better, so that is what we aim to do every day. Matt East Vesna Cerroni Chair, ISIC Association Board Head of Operations, ISIC Service Office 5 Index | 2019 ISIC Association Annual Report Globalpresence Increasing access to ISIC for all students Regional distribution of ISIC issuing countries Issuance and distribution network The ISIC issuance and distribution network is made up of Exclusive Representatives (ERs), Provisional Exclusive Representatives (PERs) and Appointed Offices (AOs). ISIC issuers are appointed by the ISIC Association to distribute the ISIC card, and are responsible for the 1% 10% verification, issuance and distribution of ISIC within their territory. AFRICA AMERICAS As of 31 December 2019, the ISIC card is distributed via: • 58 territories with an established Exclusive Representative – the ISIC Association member organisations • 20 territories with a Provisional Exclusive Representative • 46 territories with 66 independent Appointed Offices 2019 Territory updates 78% 11% In 2019, two existing PER in Netherlands and United Arabic Emirates were awarded ER status based on their performance, development EUROPE ASIA AND plans and resource commitments to develop ISIC card sales. OCEANIA • Netherlands Kilory Netherlands B.V. • United Arabic Emirates GTS Alive ME DMCC Likewise, in 2019, ISIC increased its distribution in Asia, Europe and North America with the appointment of 6 newly Appointed Offices in Jamaica, Jordan, Moldova, Nepal, Qatar and Somalia. 6 Index | 2019 ISIC Association Annual Report Governance ISIC Association members are governed by the rules set out in the ISIC Constitution and Convention The Annual General Meeting The 2019 AGM took place in Thessaloniki, Greece. The AGM is held every year in May before the ISIC Event and is the main decision-making body for the ISIC Association. Amendments to the Constitution and Con- vention, the appointment of new ISIC Association members and the election of ISIC Association Board members all take place at the AGM. ISIC Association Board The role of the Board is to oversee the strategy and direction of ISIC operations on an international scale and guide the overall manage- ment of the ISIC Association. Up to ten Board members are elected by 2019/2020 ISIC Association Board the ISIC Association members during the Annual General Meeting Name Organisation name Country (AGM), each committing to a three-year term. The Chair of the Board is Matt East (Chair) GTS Alive Czech Republic appointed each year by a vote of the ISIC Association Board members. Jan Passoff Student Life China China Corey Grist Canadian Federation of Students Services Canada Jacob Strømfeldt KILROY Denmark A/S Denmark 58 4 Lilian Leclercq Global Youth & Student Community France ISIC ASSOCIATION BOARD MEETINGS MEMBERS PER YEAR Miroslaw Sikorski Almatur Association Poland Rogério Cardoso Pumpkintreasure LDA Portugal 10 6 Miloš Milenković Global Travel Group Serbia ISIC ASSOCIATION AMENDMENTS MADE TO Michal Bučko CKM SYTS Slovakia BOARD MEMBERS THE ISIC CONSTITUTION Ulf Banser STA Travel Germany Germany 7 Right: ISIC Association members at the 2019 Annual General Meeting in Thessaloniki, Greece. Index | 2019 ISIC Association Annual Report Global distribution Establishing strategic focus areas Cardholder growth Global distribution highlights The total number of cards issued and activated in 2019 was over 3.3 Highest issuance: For the fourth consecutive year, the top perform- million. Substantial annual cardholder growth was achieved by United ing market in terms of total card volume in 2019 was the UK, having Kingdom, Czech Republic and France. issued the highest volume of cards in the calendar year. Key distribution focus areas in 2019 Virtual ID issuance: ISIC UK issued the highest number of virtual only Mobile technology and virtual identity development continued to be a IDs in 2019, totalling over 60,000. focus for the ISIC Association in 2019. With the percentage of growth for virtual ID profiles created in 2018 versus 2019 significantly growing Academic co-brand issuance: For the third year, ISIC Czech Republic is by 67%. the leader in Academic co-brand issuance, issuing more than 500,000 ISIC cards through 1000+ Academic co-brand relationships. In 2019, over 81% of total card issuance was realised through a co- brand partnership.
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