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2012 Global Hotel Program Information Presentation and Contract 2012

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2012 Global Hotel Program Information Presentation and Contract 2012 2012 Global Hotel Program Information Presentation and Contract 2012 ENTER FCm Travel Solutions 1. FCm Travel Solutions Company Information Company Information FCm Travel Solutions is a leading corporate travel management consultancy Key Markets (TMC) that blends global presence with local, flexible and personal service. FCm Travel Solutions We are one of the only TMCs with management and operational 2012 Global Hotel Program structures focused on seven regions including North America, Latin America, Asia- Pacific, Western Europe, Central Europe, Middle East/India and Africa. Key Benefits for Participating Hotels Through our vast worldwide network, we create value for companies large and small, by guaranteeing time and cost efficiencies in their travel management. Participation Fee We provide end-to-end solutions that include expense management, 24/7 emergency support, traveller security, online technologies and best fares Rate Criteria of the day. FCm also offers specialist services including group travel, event Submission Process management, VIP Executive travel services and entertainment travel logistics. Our regionally focused network ensures our in-depth understanding of each Selection Process client’s local business culture and travel environment. Our local travel experts & Participation Agreement provide powerful market knowledge and on-the-ground service, supported by the negotiating strength and reach of FCm Travel Solutions worldwide. Invoicing Process & Timelines FCm is the travel manager of choice for some of the most prominent companies in the world, and a winner of many industry awards. Mandatory Questions We are the corporate travel flagship of Asia-Pacific based global travel group, General Terms and Conditions Flight Centre Limited, which has been awarded in many parts of the world of Participation for its customer service and innovative ‘people culture’. Established in the early 1980s, Flight Centre Limited is Australasia’s most successful travel group PREFERRED Partner Status servicing leisure and business travellers, with more than 13,000 staff worldwide. & Contacts FCm Travel Solutions is one of the world’s top five travel management Print companies. Our network extends to more than 75 countries and we are currently represented in over 170 business centres around the world. Our Close world-wide reach means we have a global network of experts and coordinated systems in place to provide clients with world-best prices for any travel route at any time of the year. MORE NEXT PAGE 2012 Global Hotel Program Information Presentation and Contract | CONFIDENTIAL Better travel ideas. Greater savings. 2 FCm Travel Solutions 1. FCm Travel Solutions Company Information Company Information Our Partner Network Key Markets FCm Country Partner company name The following list provides a snapshot of some of our FCm Travel Solutions Malaysia Diethelm Travel FCm Travel Solutions network partners around the globe: Malta E.C. Travel Services 2012 Global Hotel Program Mexico Koch Overseas de Mexico S.A. De C.V. FCm Country Partner company name Netherlands Terra Travel Group Key Benefits Nigeria Finch Glow Travel Agency Argentina Biblos Travel for Participating Hotels Norway Ticket Corporate Travel Austria Columbus Reisebuero Pakistan Oasis Travels Participation Fee Belgium Herfurth Travel Group Panama Allegro Tours Bolivia Turismo Balas Peru AC Tours Rate Criteria Brazil Kontik Franstur Philippines TRAVELPEOPLE LTD. INC. Cambodia Indochina Tourist & Trade Co., Ltd. Poland Travel Express Submission Process Chile Deltour Viajes Puerto Rico CT Travel Colombia Panturismo Selection Process Qatar Regency Travel & Tourist Costa Rica Times Square Travel Agency Romania Prestige Tours & Participation Agreement Croatia Adriatic BTE Russia Russian Business Travel Cyprus Amathus Invoicing Process Slovakia BTU Business Travel Czech Republic BTU Business Travel & Timelines Spain Travel Store Denmark AMA Travel Group Sudan Intercontinental Travels Ecuador Polimundo S.A. Mandatory Questions Sweden Ticket Corporate Travel Egypt Thomas Cook Switzerland First Business Travel General Terms and Conditions Finland Ticket Travel Group Taiwan Tristar Travel Service France Voyages Gallia of Participation Thailand Siam Express Germany FCm Travel Solutions DER Business Travel Tunisia Take Off Travel PREFERRED Partner Status Greece Marfin Travel Turkey 7TUR Travel & Contacts Hungary United 4 Tickets Ukraine Golden Globe Indonesia Golden Nusa Travel Services Vietnam Indochina Tourist & Trade Co., Ltd. Print Ireland Abbey Travel/Corporate Travel Partners Yemen Murjan Travel Israel LIS Ltd Travel Close Italy Sbrojavacca Viaggi FCm Travel Solutions network will continue to grow throughout 2012. Japan Kinki Nippon Tourist Jordan Dakkak Travel Our Equity Business Network Kenya Charleston Travel Korea Sharp Travel Service FCm Travel Solutions is now represented through our wholly owned Laos Trans-Express Co., Ltd. or controlled businesses in: Latvia Vanilla Travel Australia, New Zealand, Hong Kong, China, India, United Arab Emirates, Luxembourg I Travel Singapore, South Africa, UK, Canada and the USA. 2012 Global Hotel Program Information Presentation and Contract | CONFIDENTIAL Better travel ideas. Greater savings. 3 FCm Travel Solutions 2. Key Markets (based on January - December 2010 Reporting) 3. Specific Cities Where Additional Product is Required Company Information Key Markets Americas Argentina EMEA Austria Americas Atlanta, GA, USA Asia Pacific All capital cities of Australian States Brazil Czech Republic Austin, TX, USA FCm Travel Solutions Alice Springs, NT, Australia Canada Boston, MA, USA 2012 Global Hotel Program Belgium Auckland, NZ Chile Charlotte, NC, USA Denmark Cairns, QLD, Australia Key Benefits Colombia Chicago, IL, USA Gladstone, QLD, Australia for Participating Hotels Costa Rica Finland Columbus, OH, USA Gold Coast, QLD, Australia Dominican Republic France Dallas, TX, USA Hobart, TAS, Australia Participation Fee Mexico Germany Denver, CO, USA Hong Kong, China Puerto Rico Durham, NC, USA Greece Ipswich, QLD, Australia Rate Criteria USA Houston, TX, USA Ireland Jakarta, Indonesia Asia Pacific Australia Las Vegas, NV, USA Kalgoorlie, WA, Australia Submission Process China Israel Los Angeles, CA, USA Kuala Lumpur, Malaysia Hong Kong Italy Miami, FL, USA Selection Process Launceston, TAS, Australia India Netherlands New York, NY, USA & Participation Agreement Mackay, QLD, Australia Indonesia Norway Orlando, FL, USA Manila, Philippines Japan Philadelphia, PA, USA Invoicing Process Poland Newcastle, NSW, Australia Korea San Jose, CA, USA & Timelines Portugal Rockhampton, QLD, Australia Malaysia Toronto, Canada Seoul, Korea New Zealand Russia Washington, D.C., USA Mandatory Questions Singapore, Singapore Papua New Guinea Saudi Arabia Townsville, QLD, Australia General Terms and Conditions Philippines South Africa Wellington, NZ of Participation Singapore Spain EMEA Amsterdam, Netherlands Taiwan Sweden Barcelona, Spain PREFERRED Partner Status Thailand Berlin, Germany & Contacts Vietnam Switzerland Brussels, Belgium Turkey Copenhagen, Denmark Print United Arab Emirates Dublin, Ireland United Kingdom Close Helsinki, Finland Madrid, Spain Munich, Germany Oslo, Norway Paris, France Vienna, Austria Zurich, Switzerland 2012 Global Hotel Program Information Presentation and Contract | CONFIDENTIAL Better travel ideas. Greater savings. 4 FCm Travel Solutions 4. FCm Travel Solutions 2012 Global Hotel Program Company Information This 2012 solicitation process encompasses FCm Travel Solutions Worldwide, Key Markets including the following Flight Centre Limited brands: Liberty Travel, Liberty Business Travel, FCBT, Corporate Traveller, Stage and Screen Travel, Campus FCm Travel Solutions Travel and Travel Associates. 2012 Global Hotel Program Key Benefits for Participating Hotels Participation Fee Rate Criteria Submission Process Selection Process AUSTRALIA & Participation Agreement The Smart Choice Invoicing Process & Timelines The FCm Travel Solutions Global Hotel Program is a Consortia rate based commissionable hotel Program. Mandatory Questions Nett rates may be offered in addition to commissionable rates and should General Terms and Conditions reflect the full commission deduction off the FCm Travel Solutions gross rate. of Participation Hotels offering only a nett rate will not be considered. PREFERRED Partner Status The FCm Travel Solutions 2012 Global Hotel Program is open only to hotels & Contacts listed in the GDS. Print Green Policy FCm Travel Solutions is eager to support hotels implementing environmentally Close friendly initiatives and as such, hotels with a third party environmentally friendly accreditation will be flagged as “Green” hotels. Free Inclusions Hotels offering free inclusions to FCm Travel Solutions clients such as breakfast, internet, upgrades, etc. will be flagged as “Free Inclusion” Hotels. 2012 Global Hotel Program Information Presentation and Contract | CONFIDENTIAL Better travel ideas. Greater savings. 5 FCm Travel Solutions 5. Key Benefits for Participating Hotels Company Information Hotels participating in the FCm Travel Solutions 2012 Global Hotel Program Prioritisation Key Markets will receive the following opportunities to be promoted to our global consultant • It is the aim of FCm Travel Solutions and our global network to carefully FCm Travel Solutions network including over 135,000 individuals who make up FCm’s corporate tailor our Global Hotel Program. We select quality hotels in the locations 2012 Global Hotel
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