Universal Universal Service Fund Service Fund (~

5th Floot, HBL Tower, Jinnah A"""ue Blue /Vea, lslilmabad Ph:OS1-9212308·9 Fax:OS1-9214261 www.usf.af9.Pk

Directors' Report for FY 12-13

Directors' Report for FY 11-12 06-07

Directors' Report for FY 10-11 08-09

Directors' Report for FY 09-10 10-11

An overview of Universal Service Fund 14-15

Board of Directors

Programmes 26-41

Future Outlook

Financial Highlights

Participation of USF in International & National Events _j .: I • I '

Universal ~1 Service F~ / \\_( Financial Performance Directors' Report Given below are details of the subsidies committed and the disbursed amounts for the projects: for FY 2012-13 PROGRAMME Subsidy committed for project Disbursed Amount awarded in FY 12-13 (in Millions) (in Millions)

Directors' Report for FY 2012-13 With these achievements, USF has created a success story for Rural Telecom Programme the public-private partnership entities nationally and The Board of Directors of Universal Service Fund (USF) is Projects award in FY 20 12· 13 internationally. 3,952 303 pleased to present its report for t he Fina ncial Year 2012-13. (Turbat/Kech) Overview Projects award in FY 2011-1 2 (Mastung) 600 In fisca l year 2012-13, USF made vast progress in Projects award in FY 2009- 10 enhancement of e-services in rural and urban areas of t he (Nasira bad) 314 country. USF has also contributed in other fields such as establishment of Telemedicine networks and population 2 Broadband Programme living in underserved areas is significantly benefitting from such initiatives. Projects awarded in FY 2011-12 241 In Rural Telecom Program, a total number of 3,800 un­ (Southern Telecom Region V) served muzas have so far been covered w ith basic Projects awarded in FY 2009·10 telephony and data services. (Gujranwala Telecom Region & Telecom Region) In Broadband program, 260 cities/towns (second and third tier) have been provided broadband facilities whereas 474,000 broadband connections have been Projects awarded in FY 2008-09 provided along with establishment of 1000 Educational (Balochistan Package 1, Balochistan Package 2, Sind) 487 Broadband centers (EBCs) and 300 Communit y Broadband centers (CBCs). 4 Special Projects In Optic Fi ber Program, more than 4,200 KM of optic fiber cable has been laid to connect 67 un-served tehsils Projects awarded in FY 2010 -11 and towns t ill the end of FY 2012-13. (Telemedicine Project) 45 To take broadband to the villages, USF has launched another Program namely establishment of UniversaiTelecenters (UTCs). USF has also set-up telemedicine networks in and around 3 large cities (/Multan/ Rawalpindi) connected to 12 remote sites. With these achievements, USF has created a success story for the public-private partnership entities nationally and internationally. Financial Performance Directors' Report Given below are details of the subsidies committed and the disbursed amounts for the projects: for FY 2011-12 Subsidy committed for project Disbursed Amount PROGRAMME awarded in FY 11-12 (in Million) (in Million)

The Board of Directors of Universal Service Fund (USF) are tehsils and several small towns in the province. Rural Telecom Programme pleased to present its report for the Financia1Year201 1-12. b. Achieved i mpl ement ation m ilestones in Projects award in FY 2011-12 3,156 Overview Balochistan Package 2. (Mastung) 4. Special Projects In fiscal year 2011-12, USF made considerable progress. In launched following Special Projects; Broadband Programme Rural Telecom Programme, till the end of FY 2011 - 12, USF a. Establishment ofTelemedicine network. provided basic telephony and data services in more than Projects awarded in FY 2011 · 12 1,206 3,600 unserved muzas. Broadband services were provided in b. Establishment of Model ICT labs in prominent (Southern Telecom Region V) 256 new 2nd and 3rd tier cities/towns along with providing educational institutions which are otherwise in un­ Projects awarded in FY 2009· 10 more t han 440,000 broadband connections while served/under-served areas. 804 (Multan Telecom Region, Gujranwala Telecom Region & Hazara Telecom Region) establishing more than 1000 Educational Broadband centers (EBCs) and 300 community Broadband centers (CBCs). Under With all these success indicators, USF plans to go a long Projects awarded in FY 2008-09 Optic Fiber Programme, more than 4,200 kms of new optic way in achieving its objective of penetration of telecom (Multan Telecom Region- PTCL) fiber cable was laid to connect 58 un-served tehsils and services all over t he country. Business plus socio­ towns. To take broadband internet to the villages, USF economic benefits like employment opportunities, launched another Program, namely, establishment of opening avenues in healthcare and education are the by Universal Telecenters (UTCs). With these achievements, USF Projects awarded in FY 2011 · 12 products ofall these projects. 1,975 395 created a success story for the public-private partnership (Balochistan Package 4) Recognition of achievements of USF at internat ional entities nationally and internationally. level has enabled many countries to replicate USF model 4 Special Projects Given below are t he details of progress made in USF and benefit from the services referred above. programmes during FY 2011-12: Projects awarded in FY 2011-12 1. RuralTelecom Programme: (Telemedicine Project) 60 8.9 a. launched Rural Telecom Project in unserved rural areas ofMast ung lot. -establishment of ModeiiCT lab 24 b. Completed milestones in unservedareasoflarkana lot in Sind. Projects awarded in FY 2009-10 (MCT Pilot Sites) 0.2 c. Achieved project implementation milestones in . 2. Broadband Program a. launched Broadband Project in the un-served urban areas of Southern Telecom Region V. b. Achieved all project implementation milestones in Hazara Telecom Region and Southern Telecom Region 1. c. Milestones were achieved in Gujranwala Telecom Region. 3. OpticfiberProgram a. launched Optic Fiber Project Balochistan Package 4, to provide Optic fiber connectivity to un-served Financial Performance Directors' Report Given below are details of the disbursed subsidies for the projects during FY 2010-11: for FY 2010-11 PROGRAMME Subsidy committed for project Disbursed Amount awarded in FY 10-11 (in Million) (in Million)

Rural Telecom Programme The Board of Directors of Universal Service Fund (USF) is 3. Optic Fiber Programme pleased to present its report for the Financia1Year201 0-11. Achieved project implementation milestones in all optic Project awarded in FY 2009·10 315 (Nasirabad) Overview fiber projects i.e. Balochistan Package 5, Balochistan Package 3, Balochistan Package 2, Balochistan Package 1 Project awarded in FY 2008-09 Fiscal year 2010-11 was a challenging year for USF. Despite andSindh. (Mirpur Khas) 372 various internal and external issues, USF managed to make 4. Special Projects noteworthy progress in its on-going programmes. This Broadband Programme progress can be measured through figures which show that a. Achieved project implementation milestones in t he Projects awarded in FY 2009-10 basic telephony and data services are now available in almost Special Project for Conversion of Computer Centres 460 ( Multan Telecom Region, Hazara Telecom Region 3,500 villages and broadband has reached more than 237 2nd into Multi-purpose Community Telecentres at nine & Central Telecon Region) and 3rd tier towns and cities along with 754 higher-secondary sites in all four provinces. Projects awarded in FY 2008-09 schools and colleges w here broadband has been provided. ln b. Launched pilot project for the establishment of (Faisalabad Telecom Region & Southern Telecom Region-!) addition to this, 3,009 kms of optic fiber has also been laid to Universal Telecentres to provide t he benefits of ICT connect44 un-served tehsils. facilities to the people in rural areas. Given below are the details of progress made in USF Establishment of ModeiiCT Lab. c. Projects awarded in FY 2009-10 programmes during FY 2010-11: 1,096 After achieving the above, USF plans to intensify its (Balochistan Package 3 & Balochistan Package 5) 1. RuraiTelecomProgramme efforts in FY 201 1-12 with special emphasis on taking Project awarded in FY 2008-09 652 a. Completed projects in unserved rural areas of broadband to villages through establishment of (, Balochistan Package 2) Mirpur Khas lot in Sindh, Pishin lot in Balochistan UniversaiTelecentres (UTes) and telemedicine networks. and DeraGhazi Khan lot in Punjab. Not only t hat, several more projects are also in t he 4 Special Projects pipeline as far as Rural Telecom, Broadband and Optic b. Achieved project implementation milestones in Projects awarded in FY 2009-10 Fiber programmes are concerned. unserved rural areas of Mansehra lot in Khyber (Conversion of Computer Centres into MCTs) 30 Pakhtunkhwa (KPK), lot in Sindh and Internationally, popularity of USF has been on a rising Nasirabad lot in Balochistan. graph. Representation of USF at global and regional Establishment of ModeiiCT lab 24 forums was a cont ributing factor to this. ITU and World 2. Broadband Programme Bank at multiple occasions have also praised USF and Achieved project implementation milestones in un­ also called it one of the most successfully run served towns of Faisalabad Telecom Region, Multan programmes in the world. Telecom Region, Southern Telecom Region - 1 and Hazara Telecom Region. Financial Performance Directors' Report Given below are details of the subsidies committed and the disbursed amounts for the projects: for FY 2009-1 0 Subsidy Committed Disbursed Amount PROGRAMME (in Million) (in Million)

The Board of Directors of Universal Service Fund (USF) is 3. OpticFiberProgramme 1 Rural Telecom Programme pleased to present its report for t he Financial Year 2009·10. a. launched two Optic Fiber Projects to provide Project awarded in FY 2009-10 1,572 315 Overview connectivity to un-served tehsils and several small (Nasirabad) towns in Central Balochistan Project awarded-;--c:- in~=~ FY 2008·09 Fiscal year 2009· 10 was a product ive year for USF. During t his 762 b. Achieved project implementation milestones in (Dadu, Bahawalpur, Mirpur Khas & Larkana) year, USF, after successfully sustaining its rural telecom, optic Sindh, Western and Southern Balochistan. Projects awarded in FY 2007·08 fiber and broadband programmes, made the achievement of (Sukkur, DG Khan, Pishin & Mansehra) 263 launching more special projects. These achievements are 4. Special Projects evident from the statistics that basic telephony services have a. launched two Special Pilot Projects i.e. conversion now started in more than 3,100 villages, broadband has been of computer centres into Multi- purpose started in more than 190 new towns and cities and optic fiber Projects awarded in FY 2009· 10 Community Telecentres (MCTs) and establishment 2,423 ( Multan Telecom Region, Hazara Telecom Region, 435 cables are being laid to connect 53 un-served tehsils. ofnewMCTs. Gujranwala Telecom Region & Central Telecom Region) In order to achieve the objectives of USF i.e. providing b. Completed two projects to enable persons w ith Services in unserved rural areas, disabilities to use telecom services at AI·Shifa Eye increasing overall broadband penetration in the country and Trust (Rawalpindi, Kohat and Sukkar) and central Projects awarded in FY 2009·10 enhancement of e-services, following projects were initiated Audio recording facility for the Blind of ' 2,484 (Balochistan Package 4 & 5) 197 and sustained during the fiscal year 2009·1 0: Foundat ion Fighting Blindness' (Islamabad). Project awarded in FY 2008·09 1. Rural Telecom Programme Pakistan's USF program is receiving increasing attention from (Sindh & Balochistan Package I) 165 a. launched Rural Telecom Project in unserved rural different countries of the world where it is considered a areas of Nasirabad lot in Balochistan "success story·. Organizations like World Ba nk and 4 Special Projects International Telecom Union (a UN org anization) are b. Completed projects in unserved rural areas of Projects awarded in FY 2009·10 mentioning Pakistan as a"best practice"cou ntry. Bahawalpur, Sukkur and Dadu l ots in Punjab and (Conversion of Computer Centres into MCTs) 52 12 Through all these programmes, USF has been able to shift the Sindh Projects awarded in FY 2008-09 focus of the telecom operators from urban towards rural 02 c. Achieved several p roject implementatio (Special Project for persons with disabilities) population and also come a long way to provide broadband, milestones in Larkana, Mirpur Khas, Mansehra, optic fiber and e-services. Despite many obstacles, USF has Total 6.531Billion Pishinand DG Khan lots in three provinces been able to achieve so many milestones in a short period of Achievement in Khyber-Pakhtunkhwa remained minimal due time and other countries are also very keen to follow in the to challenges faced w ith respect to security situation there. footsteps of USF. USF is making it possible for citizens of 2. Broadband Programme Pakistan to get better economic opportunities, regardless of age, gender or geographical boundaries leading to poverty launched Broadband Projects in t he un-served urban alleviation and economic empowerment. Therefore, USF areas of Multan Telecom Region, Hazara Telecom Region, plans to take more initiatives in the next fiscal year for the Gujranwala Telecom Region and Central Telecom Region proliferat ion of basic telephony, broadband internet and e· in Khyber-Pakhtunkhwaand Punjab services.

Universal '"'t~1 11 SeMce Fund/\~\ Universal ~1 Service F~ / \\_( wliere telecom serviCes . . ..

that lnltktllves t.tken by J)ubilc sector in Telcos. is Implemented through USF Company The structure energy solut1ons Mr. Akhlaq Ahmad Tarar Or. Ismail Shah Mr. Mudassar Hussain Mmliterfor Seaetary, IT& Telecom Olairman PTA Member qelocom) Information Tochnoloqy Mrmstry of PakistanTe lecommunication Ministry of Chauman USF BOard Information Tedlnology Au thOiity lnf01mauon lochnology

Mr. Fan Yunjun CEO & Oire

Mr. Faisal Sattar ao Uni~l Servir:e fund

Urwersal { 17 SeMoe Food ' " Universal ~' Service F~ / \\_( CEO's Message

Universal Service Fund presents its annual reports for the this, Universal Telecentres (UTCs) program is also being Fiscal Years 2009·10, 2010· 11, 2011-12 and 2012· 13. 1t is with launched. These centres will consist of multiple computer satisfaction that I look at t he thriving entity that Universal terminals and printers/fax powered up by alternate energy Service Fund is today. solutions. These centres will be established in rural areas in all provinces. Today USF is known in the telecom industry not only for its success in facilitating rapid development of ICT in the un· Another achievement of USF is that it has made it mandatory served areas but also for its professionalism, transparency and for the telecom operators in rural areas, where USF is low-key but focused approach towards attainment of targets providing subsidies to power sites with solar energy. So far, 63 set by the Government. solar powered sites have been completed through USF projects. Thi s decision has played an important role in Despite many issues, the last 4 Fiscal Years have been great reducing the energy costs and is also a small contribution learning years for USF, during which USF completed and towards dealing with the energy crisis in Pakistan. sustained several Rural Telecom, Broadband and Optic Fiber projects. Apart from this, many new projects have also been At USF, the first emphasis in on strict adherence to Rules-USF an achievement during this period. Rules, Public Procurement Regulatory Authority Rules or any other rules of the country. At the same time, USF always tries Through Rural Telecom Program, USF is aggressively working to facilitate its partners (mainly licensed telecom operators) all over the country for providing telephony in areas where as much as the rules permit. Whenever there was a need to people have to walk kilometers to make a single phone call. The field teams faced immense hurdles in laying address the problems faced by telecom operators as to infrastructure at some of these areas. But these projects worth requirement of changes in bidding terms and conditions a consultative approach was adopted Rs. 11.3 billion have started bearing fruits and telecom to come out with workable solution and eventually getting it approved by the services have started in more than 3,800 villages. As for board. Broadband program, projects worth Rs. 7.S billion have been launched aiming at improving broadband penetration in Transparency in an organization implies visibility into the those second/third tier urban areas which are un served from functions of organization for its stake holders. USF as an the Broadband perspective. Special emphasis is on organization has been practicing transparency t hrough its educational institutions, where the subsidy winners are well defined processes. All information about USF bidding required to set up computer labs (Educational Broadband documents, procurement notices, job vacancies, Centers) with broadband connectivity in all the higher appointments of consultants/auditors, draft contracts, even secondary schools, libraries and colleges in their respective bid evaluation summaries are placed on the website. areas and Community Broadband Centers for those who USF is working all over the country for providing telephony in cannot afford their own computers. Till the end of FY 201 2 13, areas where people have to walk miles to make a single phone broadband connections have been provided in more than call, laying optic fiber cables (present day's information 256 new towns and cities. The third program aims to extend motorways) to each and every unserved Tehsil of the country, the reach of Optic Fiber Connectivity to un served Tehsils so taking broadband to smaller cities, towns and finally to that modern day information highways reach up to Tehsil villages through Telecentres. All this would not have been level. Contracts worth Rs. 6.5 billion were awarded under possible without the assistance of a very supportive Board of Optic Fiber Program to connect 56 un-served tehsils through Directors, the Ministry of Information Technology, the 6,703 kms of optic fiber cable. Under Special Projects, regulator, Pakistan Telecommunication Authority (PTA), Telemedicine Program is being executed where initially three industry stakeholders who went into difficult areas and last main hospitals in different cities are being connected to four but not the least a very professional team at US F. The credit of remote areas each. It has enabled medical professionals to whatever success USF has had so far goes entirely to the it. diagnose and trea t patients at distant geographical location, who are geographical ly at a different location. In addition to Universal) " / 23 SeMce Fund \~\ Universal service Fund has been working diligently with the focus ~~:r~~e;ts. and technology department has made its to assert ourselves as a successful public private entity. We are USF B ndlt comes to achievement of targets set by proud to declare that we have established transparent and oar of D1rectors Our · efficient principles, practices and methods of financial mechanism involves ident ifl catio np~~~~c~er::~c~:i~5n administration and management. The "financial and Accounting a comprehensive study to anal ze 0 e ' Manual" is a self speaking evidence of this accomplishment. ~;~~~~~~;oj ect launch, eval u~ti!r 0~a;r~~~~~ ~~f:~~ Our admin unit is working In complete harmony to cater to the Y the award o f contract Pr . needs of USf for better coordination and smooth functioning. I\ is &Techt nh'ology . unit consists of a very ha. rd workingOJects imperative to mention here that providing swift administrative eatm wblch IS looking after Rural Telecom, Broadband . I rOJects. I feel great pride .111 support speaks volumes of the commitment of whole team. In OP 1C F1 er and Spec'al p · • addition, our communication department is engaged in narratingobstacles haher eb that so far· USF ·m sp·ite o r so many developing innovative ways for visibility of USF in the outer world. Our publiCitY campaigns are all but a result of excellent team work. this. fact ha: b~~~ s~~~:i~l~~~~n~~n~~~~ ~ r~j ects and Moreover, our IT staff iS always ensuring seamless working Syed Asif Kamal national and mternational forums. enowned Mr. Haaris Mehmood environment in office. Simultaneously, our Human Resources ChiefTechmcal Officer (CTO) department has not left a stone unturned in order to bring Chaudhry excellence in functioning of the company. Chief financial Officer (CfO)/ In addition to this, our aim is the implementation of policies, Company Secretary procedures and processes that are proposed by the board in line

with the provisions oflaw.

Quality As suranc & Payeda · e Mon· · continueI Vital role in theltOnng (QAM) de up a ~ to evolve. r. execution of partment ha stnct . o ensure t proJect s execut' mon,toring ransparen s as USF Ou · co rt pnmary task I·S to for I accomp~~7 of technica~ethDeir ecompanycontinu ean Integral part GM quality As Wadud e samet o t1m ve mult' es to evolve positive! surance &M . eve I ded' . e. Our t I pie0 y. onltoring _-.,,____ ICatlon andd eam Plans t evotion in future. Syed Sibt-e-Hasan Gardez· - GM Law I

~ (~ 25

wmters due to cold end of FY 2012-13. first 3 implementation m1IE'stones wa~ S1benal'l currents. Total achoeved forth is proJect by covermg 364 muza~. settlements (Muzas) in this lot arc 351 with larkana lot USF has been running rural teiE'com projE'cts to provide basic Kech /Turbatlot population of Larkana Lot covers 7% of thE' arE'a and 10% of the total telephony and data services in several remote areas of approximately 0.36 Kech I Trubat Lot consists of Panjgoor, Gawadar and Turbat estomated population of Sindh. It shares borders woth two Pak1stan thus creat.ng opportumties also for the Individuals in million. Roughly 29% districts. It has 190 un-served muzas. A popuknion of around provinces- Balochistan in the West and rural areas to get equal dccess to ICTfacihties. of the muzas in these 300,000peoplewill benf'>fit from this prOJeCt. Punjab in the North. It One of the most significant achievements made in Rural districts are un served cons i sts of larkana, Furthermore Panjgoor Lot, which was advertised as a Telecom Progrdmmc during these fiscal years was USFs covering 21% ofun-served rural population of this lot. Jacobabad and Shikarpur separate lot. has also been merged in the Turbat lot. Panjgoor decision that operators will bid for all future infrastructure The contrdct for this project worth Rs. 3.15 Bollion was districts and has an un­ Lot covers 5% of the area and 5% of the total population of program in un-served areas employing renewable energy awarded to PTCL in May 2012 for providing basic telephony served population of Balochistan and is strategically located at the south western solutions. As a result of this, 63 solar powered sites have been and data services in Mas tung lot. 165,000. Living in 72 part of Balochishtan province, whereds Iran <1lso borders from completed by operators. This decision has played an muzas. important role in reducing the energy costs and is also a small the West ofPanjgoor district. Nasirabad lot USF awarded t hi s contribution towMds efficient green energy. lnspite of The contract for this project worth 3.95 billion was awarded to This project aims at providing basic telephony and data contract to PTCL on numerous security concerns. USF still went ahead and CMPAKLtd. services in Nasira bad lot which covers roughly 5% of the area May 17, 2009. A delivered rural telecom services in one of the most difficult ofBalochistan in the Central East. Generally, Nasirabad Lot has subsidy ofRs. 228 Million geographical locations in the country. Mastunglot an arid cl1mate with moist cold winters and dry summers. is being provided to PTCL for thos project for This section covers the rural telecom projects initiated during Mastung covers 6% of total population and 4% of the area of This lot comprises Bolan, Jaffarabad, Jhal Magsi and providing these services. All pro,ect implementation the FY 2009 10,2010 11, FY 2011 12 and FY 2012-13andthe Balochistan. which includes Mastung, Nushki and Ziarat Nasirabad districts of Balochistan. There are 648 un-served milestones for USF Larkana lot have been ach1eved by PTCL. overall progress of these prOJeCts during these financial years. districts. Climate ofMastung Lot is hot in summers but cold in muzas which have a population of Mirpur Khas lot around one million. ~cO~one Mirpur Khas Lot covers 28% of the area and 13% The contract for this ' ~\-.. project worth Rs. of the total estimated 1.57 Billion was population of Sind awarded to CM Pak Province. It consists of for providing basic Sangha~ Tharparka~ telephony and data Umerkot and Mirpur Khas services in Nasirabad districts and has an un lot on July 2009. fill the served popuiJt•on o+- around 1.13 million covering 218 Muza~. consr~t~ of the districts of PishinLot USF and Wand Telecom entered rn this contract on february Badin, Oadu. Hyder.1bad 07, 2008. A subsidy of Rs. 91 Million wa~ provid<'d to Warid for USF and Telenor entered into a R~. 930 Million contract to and Thatta comprismg 12 Pishin Ot COVI'rS this rural telecom project. All projl'Ct rmplementation provide bd~ic telephony and data ~ervoce~ to the population tehsils. This lot has an un­ roughly S% 1n the milestones havt> been achiPvt>d by War idTelecom. in the un-served areas of Mirpur Khas on March 13, 2009. All North Western part served populat ion of milestones for the implt>ml'ntation of this projt>ct have been around 648,361 whrch of Baluchistan SukkurLot achrevt>d. province. It lives in 427 muzas. Sukkur lot covers the Mea in comprises of the Bahawalpur Lot the North-Eastern pMt of USF and PTCL entered districts of Killa Sind provrnce, represents Ba hawa l pu r I o t into this contract on July 25,2008 Abdullah, Pishin and roughly 25% of the total covers 22% of thl' for a subsidy of Rs. 250 Million. All project . There are 312 area of Sind. It consists of area and 11%ofthe implementation milestones for USF Dadu Lot have been un served muzas in Pishin Lot having an un-served districts of Sukkur, Ghotki, tota l estimated achieved by PTCL. population of around 229.000people. Khairpur, Nawabsha h and popu l ation of Mansehra Lot USF and PTCL entered in this con trac t on May 29, 2008. A Nau shahro Froze. An un­ Punjab Provi nce and subsidy of Rs. 175 Million was provided to PTCL for this served population of inc lu des Mansehra Lot covers roughly 20% of the area of Khyber project. All project implementation milestones for USF Pishin around 658,000 people Ba h awalnagar, Pakhtunkhwa in the North-East and consists ofth e districts of Lot have been achieved by PTCL. resides in 253 muzas. Bahawal pur and Abbottabad, Batagram, Haripur, Koh1stan and Mansehra Rahim Yar Kh an comprising 12 tehs1ls. This lot has 1,479 muzas and an un DGKhanLot USF and Mobilink entered 1n th1s contract on January 15, Districts. This lot has an served population ofaround 921,000 people. 2008. A subsidy of Rs. 112 Million was provided to Mobilink for Dera Ghazi Khan is one of the most populous cities in this rural telecom project. All project implementation un-served population of around 242,144 in 888 muzas. USF and PTCL joined Southern Punjab and 11 is the largest district in Punjab in terms milestones have been achieved for this project. This contract was signed on September 22, 2008 and a hands on June 24, of area. This lot covers the extreme South· Western area of subsidy of Rs. 248 Million is being provided to for 2008 by entering into a Punjab province, covering roughly 20% of the total Punjab these projects. All projeCt implementation milestones have contract of Rs. 300 area. It covers districts of DG Khan, Rajanpur, Layyaah and been achieved m Bahawalpur lot covenng all muzas. Million. Till the end of Muzaffargarh. An un-served population of 6S1,000 people FY 2012 13, first two resides in 539 muzas. DaduLot milestones of this Dadu Lot roughly covers 14% of the total area of Sindh and project were achieved lies from South-Central regron to North-West of Sindh. It by covering 631 muzas.

USF signed a contract for prov1d1ng broadband services in un Leyyah, Lodhran, Mult.Jn. Muzaffargarh, Rah1m Yar khan, served urban area~ of HTR w1th PTCL and Wateen Telecom on Rajanpur andVehari. November 24. 2009. PTCL and Wateen Telecom together for The contracts for the project to prov1de broadband internet an amount of Rs. 266 Millton, w1ll provide broadband internet connectivity in the un served urb.m areas of MTR. were USF Broadband programme targets to deliver the social and schools, colleges and publtc services 1n HTR. Apart awarded in June and July 2009 to PTCL and World Call economic benef1t~ of ICTs to the masses through affordable libraries will get broadband from providing 10,750 respectively worth Rs. 1.95 Bdlion in total Through this broadband. thus helping to achteve Government's objective connectivity and 57 broadband connections, project, 101,500 broadband connection~ wtll be provided in of breaking the poverty cycle and eliminating the social Community Broadband 145 EBCs in higher Southern Punjab (called MTR). The project also tncludes divide. Broadb

nR Bhakkar 6 5,000 25 10 4 STR-1 Badin 10 2,500 11 5 Faisalabad 7 12,000 25 10 Dadu 10 3,500 14 6 Jhang 9 25,000 50 25 Hyderabad 12 5,000 17 7 Khushab 7 9,000 30 10 Jamshoro 4 1,250 6 2 Mianwali 8 7,000 25 10 Mirpur Khas 7 5,000 8 5 Sargodha 12 19,000 65 30 Sanghar 14 4,000 9 7 Toba Tek Singh 4 12,000 30 10 Tharparkar 3 250 2 2 Total 53 89,000 250 105 Thatta 9 1,000 9 5 Umerkot 8 1,000 6 4 2 MTR Bahawalnagar 5 14,500 39 10 77 23,500 82 Bahawalpur 5 17,000 40 13 Total 43 DGKhan 2 5,500 37 10 Abbottabad 3 6,500 66 5 Khanewal 4 13,500 28 10 Batagram 500 2 Leyyah 2 4,000 37 6 Haripur 5 1,750 40 6 Lodhran 3 5,750 20 3 Kohistan 2 500 0 2 Multan 3 2,000 7 10 Muzaffargarh 3 13,500 34 5 Rahim yar khan 4 10,000 28 2 Gujranwala 11 26,250 22 6 3 4,500 19 5 Rajan pur Gujrat 8 17,250 50 10 Vehari 3 11.250 38 11 Hafizabad 5 7,500 23 4 101,500 Total 3 7 327 85 Mandi Bahauddin 5 6,000 20 4 Kasur 9 21,000 44 13 Narowal 5 5,250 15 2 Nankana 3 5,000 4 2 10 46,250 24 8 Okara 9 22,000 42 13 44 108,500 154 M Pakpattan 8,000 4 2 23 Ghotki 5 3,500 10 4 49 Sahiwal 3 7 Jacoba bad 7 4,500 14 6 Kambar Shahdadkot 5 3,000 8 3 Kashmore 3 2,000 6 2 Khairpur 17 6,000 22 10 Larkana 6 14,000 15 7 Naushahro Feroze 9 3,500 14 5 Shaheed Benazirabad (Nawab

Overall till June 2013 Grand Total 337 491,250 1,298 400

Universal ~( SeiVice Fund / \ \( 37 ..(

Telemedicine a. Jinnah Postgraduate Medical Centre (JPMCJ Karachi Contract worth Rs. 59 mrllron W

ENT (Ear, Nosc&Throall c. Nishtar Medical Hospitai·Multan- hub Gynl'Cology Remote Sites Enabling persons with d1sabilities to usetelecom services

Following hospit.Jis were select~ in consultation with DHQVehdri JSF comp!Hcd a Specral Project Enabling persons with disabilitrcs to usc telccorn s!!rvicn'dunng fscalyear 2009 10. FederaiMin1stryofHealth. n. DHQ Khanewal Tile narn objective of th1s project worth Rs. 31 Million was to ii1. DHQ ..odhran provide ICT r£ ,rt~ equrpmnt to persons wrth visual

IV. OHQ Muzaff<~rgdrh disJbilit1es Jt AI Shifa Eye Trust iRawalpind•, Kohat and Sukkur)dnd Pakiltdn Fuul"datrun fighting Blindness. Child Protection Centre-Quetta rea lize that I can learn much more than just simple repair work at the Success Stories of special projects workshop. Apart from this, I have been shown internet websites Dr Quratulain Bakhteari in 1996 helped conceiving a learning regarding health hygiene&recreation". Conversion of Computer Centers into Multi-purpose Community space for the young people in Pakistan by forming Institute of A female student named Nazdana says "I belong to a very poor family Telecenters (MCTs)- Pilot Project Development Studies and Practice (IDSP). It is a National and I used to work as domestic help to assist my family. My main purpose Institution which opens learning spaces for the young and of visiting this center is to learn skills such as dress makingfor generating There are a number of existing "Computer Centers" in Pakistan, providing useful basic computer educa tion to the youth who are not deprived population to empower them for generating and some income. I am coming here for last six months, interested to connected w ith rest of the world. Through this Special Project, USF is providing connectivity to these Computer Centers and regenerating responses to the existing challenges of improve my skills. With the help of my teacher, I explore websites and try education, learning, livelihood, peace and pluralism. To date, convert ing them into "Multipurpose Community Te l ece n te rs~ The advantage these Centers have is that they are already operational to share our work through pictures. I want to approach international over 500 learners drawn from Pakistan have grad u organizations which can recognize our efforts and initiate thus sustainability is not an issue (which is otherwise the biggest concern). Through this project, USF is providing broadband ated from the IDSP courses and are using the business with us.· connectivity and trainings to these computer cen tres. In this project, contracts wort h Rs. 6 1 Mill ion with PTCL, World Call and Nayatel skills and tools acquired to promote community have been signed for computer centres sites to be converted into MCTs: and human development. Ten year old Saeed Ahmed who has a walking disability while sharing his experience sa id"l One of the projects of IDSP is Child Protection am unable to walk due to attack of Polio. One Mera Bhagwal Centers (CPCs) which have been developed for day my father told me about a Child the young children roaming around in the Protection Center which is educating poor and Mera Bagwal is a small town w ith an estimated population of 5000 people in suburbs of streets. Apart from providing training, needy children. He brought me to that center Islamabad where the primary source of income is agriculture and farming. lack of children are also provided eatables to and told the staff that I do not do any work and development in this area is evident from the fact that there is only one school which motivate them to visit these centres. lie at home all day. I was told that CPC has so provides education till middle level. Although Mera Bhagwal is only a few kilometers many activities for children. And to my surprise Two of such CPCs (one for boys and one for away from the Capital, but even this geographical advantage did not help in providing they have the internet facility at their premises. I girls) are located near Kasi street Double broadband or other telecom services to this town. was told that internet is like a magic which can Road on the edge of Quetta City. Each center also has a In this scenario, a local elder of Mera Bagwal, Haji Muhammad Yousaf felt the need of few PCs to teach the young children who either work in nearby teach you everything you want. Now I visit CPC modern technology for the younger generation of the area and provided space for a auto workshops, as helpers at shops or collect garbage on the daily and participate in education, knowledge and computer center. This computer centre provided basic computer training to students streets. There was no internet connectivity at the centre and it entertainment activities provided by internet. My instructor teaches me how can I learn so many including females. Along with the computer centre, Haji Yousaf also created a small was catering for a large number ofch ildren by teaching dispensary w hich provided medicines to locals. them computer basics like MS Paint and things through internet and be an active part of the society. I can see cartoons, draw paintings by When USF launched its Special Project 'Conversion of Computer Centres into Multi-purpose ComputerTelecentres (MCTs): HajiYousaf learning-by-typing alphabets. my own and also learning Islamic education came forward to avail this golden opportunity. This Project aimed at providing broadband connectivity to the existing computer When Universal Service Fund (USF) launched through internet. My life is completely changed cen tres so that they could expand their operations, broaden the work opportunities and socio-economic participation. The selection its Pilot Project "Conversion of Computer now and my parents are also giving me more of this centre for conversion into an MCT by USF turned out to be a blessing in disguise. In order to provide broadband connectivity, Cen tres into Multi-purpose Community attention."' USF also laid opticfiber cable in Mera Bhagwal which locals were demanding for a very long time. Currently, people are making full use Telecentes: these CPCs saw it as a great These CPCs are now not onlyvisited by young of high speed internet at the Mera Bhagwal MCT which helps them in preparing assignments, carrying out research and interacting opportunity for enhancing their services. Two children but even elder people are with their relatives and friends abroad. One of the biggest benefits for the students is that they have improved their typing speed to a centers were selected by USF as part of the Pilot benefitting from them. Oneofthe significant large extent and therefore can get many data entry jobs. Moreover, they are also using beneficial applications like Google Earth. Project of 11 Computer Centers to be provided benefits of broadband at such centres is on- Broadband. One of the students, Shumaila Tariq from Mera Bagwal MCT w hile sharing her experience said "This center has changed my li ne availability of forms for child-birth registration, Hajj life; I never thought that I would ever be able to learn use of in ternet so fast. When I got The provision of broadband by USF has application and NADRA CNIC forms etc. In order to ensure positive admission here I thought that it would be just like other computer centers w ith out-dated completely revamped these centres. Children work i utilization of broadband internet at these centres a set of policies has equipment and slow speed internet connection but it is the best computer center I've ever ng in auto-workshops are being provided informat-ion about been made which includes informing the children that not all the seen or heard about. High speed broadband connection here made it easy for me to the modern tools and techn iques, garage safety measures etc information on internet is good, true and helpful. Moreover, care is taken I download files, view interactive sites and send & receive data timely and swiftly. I am through the internet. Female students are benefitting by that only the beneficial, relevant and safe websites are selected for the hopeful of my career prospects now because I m getting training from here" browsing websites ofd ifferent livelihood skills such as making use ofch ildren. decoration items, knitting, stitching etc. Another student of B·Com, Amir Farooq is working as an instructor at the centre. He said Through this pilot project , USF has tried to open the doors to "After attending college in the afternoon I come to this centre for giving computer The main concept behind this is to enable girls and boys create opportunities for these children and enabled them to contribute related training to students which includes typing, MS Office and internet use. We have better value and space for their livelihood and share work with towards the society in a constructive manner. To take this project further also held typing competitions at the centre and gave away cash prizes to motivate others. These centres are also a source of entertainment for and for spread ing the socio-economic benefits, USF intends to provide students. Apart from providing training to students, I also seek lot of help for preparing these children because they get amused by accessing cartoon Broadband connectivity to most of the 300 'Computer Centers' in rural my own assignments and improving my English. Just because of this centre, I now do not have to go clips on internet. areas, that USF has"un-earthed"in the recent past in the first phase. especially to Islamabad for accessing Internet• One of the children, twelve year old Ameer Magsi who works in an auto workshop nearby says "Before coming here, I used to spend the whole day at the workshop. This centre has made me Universal) ( Service Fund \ \( 41

d. Special Projects

I of USF pro,ects plonned fort Telemedici ne Network commg fmanc al years b. Optic Fiber Programme Extension of telemedicine network is being planned to KPK Khyber Pakhtunkhwa Package 1 and Balochistan as well as the expansion of the existing KPK Pacage will connect Tehsil He lot consists of 19 effectively. These vehicles will be equipped with basic Tehsilsand 7townsof KPKprovincc. medical facilities and broadband network connectivity. These Waziristan Lot mobile vehicles will be on move in the remote areas on Waziristan lot has 846 un served muzas. A population of c. Broadband Programme regular basis. During national disas ter or emergency around 1.1 million people wtll benefit from this project. situations (floods, earthquakes etc) timely response of Northern Telecom Region -I medical teams can be ensured via this facility. Sibbilot D'stricts that fall under NTR 1 Me Buner Dtr Malakand. Swat, Establishment of Telecenters Sibbt lot includes 8orkhan. Stbt and Koh u d stricts and has Shangla Upper Dir Charsadd C a Mardan. Nowshera 30S un served muzas. A pop I t o of around 200 000 people 11 Telecenters is an initiative launched by USF to provide and and Swabi An st mated popul tton of 2 millton wtll be w I benefit fr m t 1 proJ ct expand the benefits of broadband and ICT facilities to the served n 37 towns n th s regton. The targeted number of people in rural areas. This will also help bridge the d•g tal KJtlatlot EBCs s239andCBCs s46 divide between the urban and rural areas. Baste Tclecentre Kalat lot consosts of Ka a d str c nd h s 394 un served Northern Telecom Region -II model will consist of multiple computer terminals printer fax muzas A popu atton of around 00 000 peop e w I benefit Northen Telecom Regton II compr s s of Ba nu D I Khan powered by alternate energy solut•ons. USF will a so provtde from th s pro ect Hangu, Karak, Kohat. Lakkt Marwat a d Tank dtst cts NTR II broadband to these telcccntcrs. Moreover, vanous facilities Zhoblot has 18 townsand an un served popu atton of 0 9 Mt I on. USF by NADRA and e servtCCS by provinetal government will be offered at these telecentres. Thts lot ncludes Musakh and Zhob dtstr cts t has 243 un plansto establtsh an esttmatcd 138 EBCs and 21 CBCs in NTR II served muzas. A popui.Jtton of around 260,000 people will Rawal pindi Telecom Region (RTR) benefit from thts proJ ct Rawalpindt Telecom Region comprises of Attock. Chakwal, , and Rawalpindi districts. RTR has27 towns and an un served population of 1.2 Mtllion. USF plans to estdbltsh an estimated 180 EBCsa nd 31 CBCs in RTR. Western Telecom Region 1-A (WTR 1-A) This region consists of 15 districts and 36 cities/towns. An un served population of 1.9 Million will benefit from this project. USF plans to establish around 11 1 EBCs and 47 CBCs in WTR I A.

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Programme Wise Subsidy Breakup (in Billion) 0.16 S. No. Project Subsidy (in Million) Total Estimated Project Cost (in Million)

Rural Telecom Programme 11,078 18,852

2 Broadband Programme 7,557 11,286

3 Optic Fiber Programme 6,482 7,835

4 Special Projects 165 173 • Rural Telecom • Optic Fiber Broadband • Special Projects

25,282 million 38,146 million Province Wise Subsidy Breakup (in Billion)

• PUNJAB • KHYBER PUKHTOONKHWAH SINDH • BALOCHISTAN

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KHYBER PUKHTOONKHWAH USF Subsidy and Operator's Share

20,000

USF Asia Leaders Forum 2011 whole. 15,000 This foru m, held from CEO USF delivered a presentation on·usF Pakistan: A Success June 07 08, 2011, Story• at the Seminar which was followed by an informative engaged key leaders of discussion.

10,0 00 Asia and Middle East Universal Service and Access Funds (USAFs) to e-BizTraining Program for Women sh are exper i e n ces, This training program w as held from August 04 24,2011 with 5,000 6,482 challenges and ideas, the pu rpose of incuba ting public private leaders to develop and to contribute to the businesses and policies for promoting women's economic 165 p rocess o f capac i ty abilities. The training 1,353 ~ 8 building and knowledge sh a ring o n focused on providing an USAFs t hroughout their respective countries. opport unity for a deeper Rural Telecom Optic Fiber Broadband Special Projects Programme Programme Programme CEO·USF shared the successful experience of running USF in understanding of e Biz, Pakistan and also provided an opportunity to other and t o assist policy • Operator's share • Subsidy Comitled (in Million) participants to learn from the experience. development and execution efficiency. Training covered seminars, Workshop on Universal Service practical exercises and field Obligations/ICT Funds experiences to maximize the understanding ofinstructed material. This workshop was hosted from February 15·17, 2011 by the Percentage ofTotal Subsidy Awarded by USF to Successful Bidders During the training, USF presented a country report Government of Indonesia's Ministry of Communications and (Till 30t h June 2013) comprising the fact sheet of the country, telecom statics, Information to discuss the international experiences and best ongoing telecom projects and ICT projects for women practices in using universal service obligation funds. development. CEO·USF shared Pakistan's USF experiences, and carried out • Ptcl knowledge-sharing meetings with other part icipants and • Telenor stakeholders. Asia Pacific Telecommunity (APT) Policy and • Warid Regulatory Forum & Business Dialogue • Wateen Seminar on Broadband and Universal Service • Cmpa k Obligation (USO) This Forum which took place from July 12·16, 2010, provided APT members with an update of regulatory information and • Mobilink This seminar, held from November 16· 18, 2010, aimed at techniques, focusing on a range of topics that had been • Others sharing regional knowledge and stakeholder discussions identified. 201O's event complemented with the Business • Warl dcall particularly on the broadband deployment and role of Dialogue which provided a platform for candid exchange of Universal Service Obligation. Speakers from different views between regulators and industries. countries were invited to share their country's experiences and practices thereby not only benefiting the local CEO·USF gave a presentation on USF Pakistan's success story stakeholders in Thailand, but also countries in the region as a attheevent which generated lotofinterestamong the ~ (~ 5 1 audience. lively and highly informat1ve event where achievements of Annual Report Compiled & ed ited by: USF Pakistan were explained whiCh impressed the Connect201 0 participants a lot. Nosh In Masud USF participated In Asia-Pacific Regional Forum on Malnstreaming Manager-Communications Connect 2010. 5th Information & ICT Accessibility for Persons with Disabilities Fa had lnayatullah Khan Communicat i ons The International Telecommunication Union (ITU) jointly with Assistant Manager-Communications Technology Exhibition t he United Nations Economic and Social & Conference, held Commission for Asia and Saql b Fazll from May 05 08, 2010 the Pacific (UNESCAP) Communications Officer in Karachi.Team of USF organized t he '"Asia represented t h e Pacific Regional Forum company at the stall set on Mainstreaming ICT up for the purpose. The representatives of USF Accessibility for Persons gave detailed presentation on the programmes being run by w i t h Disabili t i es·• in USF and generated great interest among the participants. Bangkok, Thailand from ITU Telecom World 2009 Geneva August 25 27,2009. USF represented Pakistan at CEO USF partiCipated in ITU ( I nternati onal the forum and delivered a Union) Telecom World 2009 Geneva, presentation on ·usF Pakistan's Special Project on ICT for held from October 05 09, 2009 as a panelist in one of the Persons with Disabilities~ Forum sessions. Senior telecommunication and ICT industry leaders and decision makers from around the world came together, to explore areas essential to the continued development of the informat1on society at the rru World 2009. CEO·USF also delivered a paper on •Meeting the challenge of climate change in developing economies, an example from Pakistan• during the event. ACMA-ITU lnternationaiTraining Program CEO-USF, also represented USF at the 2009 ACMA (Australian Communications and Media Authority)-ITU International Training Program held in Melbourne in December 2009 as a trainee as well as a guest speaker on Universal Service. With 80 delegates from a record 33 countries, it turned out to be a

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