UD Trucks Road Magazine
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The Global UD Trucks Customer Magazine #03 2013 LOOKING SHARP: VOGUE LAUNDRY IN HONG KONG P04 P10 P19 Driver training in UD Trucks’ fuel-saving Customized truck painting South Africa “rolling laboratory” in Japan Go out for a run. With tons of cargo on your back. Discover a truck with endurance like a long-distance runner. The new heavy-duty hero Quester gets the job done efficiently and reliably. With versatility and carrying capacity for any type of mission, it cuts your costs and maximises your uptime. Get ready, set and go at udtrucks.com Quester. Made to go the extra mile. 291-0053_UD_P9103_Ad_ROADS_210x297.indd 1 2013-07-11 16:24 #03 | 2 013 04 Feature Story Go out for a run. On the road with a UD driver trainer Derick Moima shows up-and-coming drivers how to save fuel in South Africa. With tons of cargo 06 Cover Story Looking sharp in Hong Kong: Putting customers first Vogue Laundry on your back. A look at the logistics of the laundry business in s customer and technical support director, I am one of the world’s busiest cities. very pleased to be able to introduce this issue A of Roads. 10 Event My team and I are chiefly responsible for solving The Tokyo Motor Show and technical issues on our customers’ trucks through The Dream Machine troubleshooting. We travel often, which puts us where Under the theme of “Going the Extra Mile,” we most want to be: in touch with our customers. Every UD Trucks aims to impress at this year’s Tokyo day on the job presents different challenges, and we Motor Show, which will include the Quon often do not know what issues will be waiting for us Fuel Demonstrator, UD’s cutting-edge testing ground for fuel-saving technology. when we arrive at the office. On the other hand, we get a close-up view of the needs Innovation of our customers in different markets, which is invaluable. 12 Being directly involved with solving problems and ensuring Quester special Roads is published uptime and customer satisfaction is what makes my job Analysis of Quester’s global and Indonesian three times per year by rewarding. launch, the power of its Fuel Coaching System, UD Trucks Corporation Based on my knowledge of UD customers, I think I can and the significance of its aftermarket offer. udtrucks.com say there is something for everyone in this issue of Roads. Publisher You’ll find a story detailing the ever-busy laundry business 16 Feature Story Per Sundström in Hong Kong, and another about the unique challenges of [email protected] Island hopping in Indonesia Tel: +81-48-726-7601 vehicle transportation in Indonesia. You can also ride along Join Parani, a freight-forwarding business, as it Editorial Production with a UD driver trainer in South Africa! moves vehicles around Indonesia’s many islands. Next Inc. A four-page special on Quester will supply everything [email protected] www.nextinc.com you need to know about its launch, Fuel Coaching System, 19 Production Tel: +81-3-6436-4270 and all-important aftermarket support. Editor-in-Chief And for people with an interest in Japan, there is a Custom coats: Life in 2900 colors Kjell Fornander look at the Japanese entrepreneurial spirit, a story about A visit to the UD Trucks’ Japanese paint shop in Executive Editor Ageo, Saitama Prefecture, reveals how high- Tyler Rothmar precision custom truck painting and news about the quality painting is achieved. Tokyo Motor Show. Art Director Koichi Asano I hope you enjoy! Tradition Production Manager 22 Kazumi Umezawa Shokon – The Japanese Printed in Japan Marielle Edgren entrepreneurial spirit Director for Technical and Customer Support An examination of the forces behind some of Japan’s greatest entrepreneurs, including UD Asia Pacific Region Trucks founder Kenzo Adachi. Contributors to this issue: Rob Gilhooly Gerhard Jörén Jette Kristiansen Rob Gilhooly is a Tokyo-based Swedish photographer Originally from Denmark, Discover a truck with endurance like a long-distance runner. writer and photographer with Gerhard Jörén has spent Jette Kristiansen is a The new heavy-duty hero Quester gets the job done efficiently 19 years experience in journalism the last 25 years in Asia freelance writer based and an MA in the subject. His covering news and features in Cape Town covering and reliably. With versatility and carrying capacity for any photos and stories have appeared across the region. He African affairs for a range of type of mission, it cuts your costs and maximises your uptime. in publications around the globe. currently lives in Bangkok. Scandinavian magazines. Get ready, set and go at udtrucks.com Quester. Made to go the extra mile. Cover photograph: Gerhard Jörén 291-0053_UD_P9103_Ad_ROADS_210x297.indd 1 2013-07-11 16:24 UD Trucks Southern Africa’s Derick Moima discusses how better driving can save large sums in fuel. On the road with a UD driver trainer Text: Jette Kristiansen Photos: Toby Selander ne of my clients used to use 75 terms of speed and load. “You litres of diesel per 100 kilometers. must always use automatic After their drivers went on a [gears]. The manual gearbox is training programme, their fuel only for driving up and down a consumption went down to 45 hill. To save fuel, you must stay “Olitres per 100 kilometers,” says driving instructor at 80 kilometers per hour,” he Derick Moima. cautions. Moima is one of UD Trucks Southern Africa’s trump Moima is an experienced cards. For 25 years, the last 13 with UD, he has taught man. He knows the trucking 02 generations of professional drivers how to drive trucks business inside out. Not only safely and economically. does he know most roads in “I have my own local driving instructors, but when it South Africa, but he also teaches in Zimbabwe, Zambia, 01. UD Driver Trainer comes to my most important clients, I turn to Derick,” Mozambique, Swaziland, Lesotho, Namibia, Angola, Derick Moima explains fuel-efficient driving. says Willie Linde, dealer principal at BB Trucks in Mauritius and Botswana. Being able to speak 12 02. BB Trucks Dealer Middelburg, Mpumalanga. languages doesn’t hurt either. Principal Willie Linde with “I’ve known Derick for five years. Our friendship “In places like Zambia and Zimbabwe, where the Derick Moima. goes back to my days as National Sales Manager at UD speed limit is higher than 80 kilometers per hour, it’s 03. Derick Moima Trucks. I know he’s very good at communicating with hard to convince them to drive slower. Also when demonstrates the finer the drivers as well as with the drivers’ managers, our they drive with a light load they want to go fast,” says points of shifting. clients,” says Linde. Moima. Moima’s training sessions usually start with a few At soft drinks manufacturer Twizza, they are hours of theoretical training in the classroom followed discussing different methods to improve driving skills by individual driving lessons that last between 30 and achieve better economic fuel consumption. minutes to four hours, depending on the driver’s “The legal speed limit for trucks in South Africa is 80, needs. This is followed up by an individual report and a so anything faster than that would be illegal anyway,” feedback meeting with the company managers. says Twizza Logistics Manager Wilhelm Lategan. Occasionally, Moima has been known to follow some “We have tracking devices installed in the trucks of his students in his own car in traffic, to see if they so we can follow every vehicle and monitor speed remember what he taught them. compliance. Since September 1 this year we’ve implemented driver briefing & debriefing for every trip, Driving skills and fuel bills where we follow up on driver behaviour. We don’t Moima’s main aim is to give his students an accept any speeding. We’ve already seen improvement understanding of the most economical way of driving in in driving patterns and I’m looking forward to seeing the savings on our fuel bill,” says Lategan. A lot has changed since Moima first started out as a driving instructor 25 years ago. The roads are better, but there is also much more traffic. The trucks are better, easier to drive and much more comfortable, but business is tough in many places, which means more pressure on the drivers. “This job keeps changing. It’s a new situation every year: new trucks, new rules, new people,” says Derick. And 01 that’s the way he likes it. 04 #03 | 2013 Feature Story “This job keeps changing. It’s a new situation every year: new trucks, new rules, new people.” Derick Moima 03 #03 | 2013 05 Roads checks in with Vogue Laundry to hear how they keep Hong Kong Looking looking good on a commercial scale. sharp in Hong Kong: Text: Tyler Rothmar Photos: Gerhard Jörén Vogue Laundry 06 #03 | 2013 Cover Story ouching down into the heart of Hong Kong’s exuberant bustle, energy is everywhere. The pulse of commerce can be felt on the street and in the city’s restaurants Tand shops. Sixteen years after its return to China, however, Hong Kong is still getting used to the influx of new people, policy and business from the mainland. The city is perennially busy, and evidence of its constant growth and change is everywhere. As the famous skyline recedes in the mirror on the way to Tuen Mun in the New Territories, many of the trucks on the road are showing their age. Earlier this year, the government announced HK$10 billion (about $1.3 billion) in subsidies to encourage owners of some 80,000 outdated commercial vehicles to update to more fuel-efficient and low- emission models.