Health and Social Service Resources for English-Speaking Communities in the East End of Montreal
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The East Island Network for English Language Services Le Réseau de l'Est de l'Île pour les services en anglais Health and Social Service Resources for English-Speaking Communities in the East End of Montreal 2016 Health and Social Service Resources for English-Speaking Communities in the East End of Montreal 2016 Updated Fall 2016 Developed by Le Réseau de l'Est de l'Île pour les services en anglais The East Island Network for English Language Services 8370 Lacordaire Boulevard, suite 312 St-Léonard, QC H1R 3Y6 Telephone: (514) 955-8370 ext. 2217 Fax: (514) 274-1325 Email: [email protected] Website: www.reisa.ca Notice of Keeping Information Current: Please note that the information contained in this document is subject to change. REISA will not be held responsible for any content that may be out of date. Do not hesitate to contact us if you have any questions or comments. MISSION REISA, a community organization, works to increase access to health and social services in English for residents of Montreal’s East end, through collaboration with public, private and community stakeholders. PROFILE According to a study by the Community Health and Social Services Network (CHSSN) and Pocock (2014), English-speaking communities in the East end of the island represent a significant 14,8% of the area’s population. However, it is common that the needs of these communities are overlooked. REISA seeks to promote the English language as a communication tool and not as the language of work, in areas where minority groups are more comfortable receiving services in English than in French. Examples of these groups include Chinese, Latino, Indian, Pakistani, Polish and Italian communities. COMMUNITY DEVELOPMENT AND OUTREACH REISA has supported community development in various fields including: addiction services, drug awareness and prevention in schools, family counselling and mediation, integration of student trainees in community projects, mental health information and support groups, prevention and management of diabetes, and seniors activity groups and community development led by seniors. 3 PORTRAIT OF ENGLISH-SPEAKING POPULATION IN MONTREAL'S EAST ISLAND CSSS de la Pointe de l’Île FOLS English 27 823 CSSS d’Ahuntsic et Montréal-Nord Total population 190 315 FOLS English 21 023 % FOLS English 14,6 Total population 157 325 % FOLS English 13,4 CSSS Lucille-Teasdale FOLS English 15 020 Total population 169 475 % FOLS English 8,9 CSSS de St-Léonard et St-Michel FOLS English 31 745 Total population 128 465 % FOLS English 24,7 FOLS English East Island 95 611 Total East Island Population 645 580 % FOLS English East Island 14,8 Legend: FOLS English: population belonging to the CSSS whose first official language spoken is English Total population: Total population of the CSSS % FOLS English: Percentage of population living in the CSSS whose first official language spoken is English Source: Community Health and Social Services Network (CHSSN)/Pocock ,J. (2014) Baseline Data Report 2013-2014Demographic Profiles of the English-speaking Communities of selected CSSS and CLSC Territories. Based on the 2011 National Household Survey. www.chssn.org REISA PARTNERS COMMUNITY ORGANIZATIONS Contact Information Description of Services Accès Bénévolat Provides individuals with a wide range of opportunities for Tel (514) 523 6599 community service and helps organizations recruit, manage [email protected] and retain volunteers. www.sbem.org Almage Senior Community Center Community meals, income tax clinic, mini bus transport, Tel (514) 355 1712 blood pressure clinic, classes, and recreational activities. [email protected] Home support services such as medical transport, transport www.almage.org errands, accompaniment, friendly visit, information & referral, and advocacy. AMI-Québec Counselling in person and over the phone, tele- Tel (514) 486 1448 workshops over the phone, roundtable discussion, [email protected] support groups and education programs on issues of www.amiquebec.org mental health, etc. Assisted Living ServicesALS Therapeutic and recreational activities and services for Tel (450) 632 7730 individuals with special needs. [email protected] Black Community Resource CentreBCRC Information and referral, conference and meeting support, Tel (514) 342 2247 anti-gang initiatives, documentation center, use of office www.bcrcmontreal.com facilities, workshops in schools and summer employability. Collective Community ServicesCCS The mission of CCS is to understand and alleviate the causes Tel (514) 937 5351 and the consequences of poverty by working directly with [email protected] individuals, primarily but not exclusively within the www.ccs-montreal.org Anglophone community, by breaking the isolation of the marginalized and alienated within Greater Montreal. Center of Dreams and HopesCDH English therapeutic and recreational activities for youth Tel (514) 327 6667 extension 200 with physical, intellectual and/or developmental disabilities Centre Leonardo Da Vinci Cultural, artistic, sporting and social activities enhancing the Tel (514) 955 8370 unity of Montreal's Italian community, nourishing [email protected] exchanges among people of all ages and strengthening www.centreleonardodavinci.com bonds between cultural communities. 5 Collectif Jeunesse de Saint-Léonard A grouping of citizens, community and public groups and Tel (514) 323 1417 institutions working toward the improvement of the well- being and welfare of youth within the Saint-Léonard community. Concertation Saint-Léonard A grouping of citizens, community and public groups and Tel (514) 323 1417 institutions working toward the improvement of the well- being and welfare of the Saint-Léonard community. Consensus Mediation Center Family mediation, counselling, parenting coordination, Tel (514) 862 0924 seminars, groups and training. [email protected] www.consensusmediation.org Don Bosco Youth Leadership CentreDBYLC Pre-kindergarten classes, dance classes, summer camp, Tel (514) 648 6421 after school in-center activities, tutoring, sports, moms and [email protected] tots, and retreats. www.dbylc.com East Foundation Therapeutic, recreational, social and leisure activities for Tel (514) 323 9950 youth and young adults (aged 0-21) with intellectual and/or [email protected] physical disabilities including autism spectrum disorder, and www.eastfoundation.ca support to their parents and caregivers. Gerald McShane Community Learning Various activities and services for the students, parents and CentreCLC the community at large. Tel (514) 374 6000 www.lauriermacdonald.ca Italian-Canadian Community Services of Free income tax clinic, free legal clinic, free flu vaccination, QuébecICCSQ translation, conferences, referral and support. Tel (514) 274 9461 [email protected] Laurier Macdonald Community Learning Various activities and services for the students, parents and CentreCLC the community at large. Tel (514) 374 6000 www.lauriermacdonald.ca Quebec Community Groups NetworkQCGN The mission of the QCGN is to identify, explore and address Tel (514) 868 9044 strategic issues affecting the development and vitality of www.qcgn.ca English-speaking Quebec and to encourage dialogue and collaboration among its member organizations, individuals, community groups, institutions and leaders. Scalabrini Centre of Montreal for Refugees Helps immigrants and refugees of Montreal to adapt, settle and Immigrants and integrate into society. This mission is based upon Tel (514) 387 4477 humane values, cooperation and the mutual respect of the [email protected] person. www.scalabrinimontreal.org Table de concertation des aînés de Citizens, community and public groups and institutions Montréal-NordTCAMN working toward the improvement of the well-being and Tel (514) 384 2000 extension 7636 welfare of the Montreal-North seniors. Toxico-Stop A charitable organization, certified by the ministry of health Tel (514) 327 6017 and social services that offers housing and treatment for [email protected] substance abusers. Their programs consist of a www.toxico-stop.com detoxification support program and a social reintegration program. HEALTH AND SOCIAL SERVICE INSTITUTIONS Institution Contact information Batshaw Youth and Family Tel (514) 989 1885 CentresBYFC www.batshaw.qc.ca CIUSSS de l'Est-de-l'Île-de-Montreal www.ciusss-estmtl.gouv.qc.ca CIUSSS du Nord-de-l'Île-de-Montreal www.ciusss-nordmtl.gouv.qc.ca Institut national de santé publique du Tel (418) 650 5115 QuébecINSPQ www.inspq.qc.ca Foster Addiction Rehabilitation Tel (514) 486 1304 Centre www.crdfoster.org EDUCATIONAL INSTITUTIONS Institution Contact information Concordia University Tel (514) 848 2424 www.concordia.ca Dawson College Tel (514) 931 8731 www.dawsoncollege.qc.ca English Montreal School BoardEMSB Tel (514) 483 7200 www.emsb.qc.ca 7 John Abbott College Tel (514) 457 6610 www.johnabbott.qc.ca McGill Centre for Studies in Aging Tel (514) 766 2010 www.aging.mcgill.ca McGill University Tel (514) 398 3654 www.mcgill.ca Vanier College Tel (514) 744 7500 www.vaniercollege.qc.ca TABLE OF CONTENTS TABLE OF CONTENTS .......................................................................................... 9 EMERGENCY NUMBERS .................................................................................... 10 CIUSSS' AND THEIR RESPECTIVE SERVICES ......................................................... 13 ADDICTION ....................................................................................................... 26 ADULT