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Health and Social Service Resources for English-Speaking Communities in the East End of Montreal

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Health and Social Service Resources for English-Speaking Communities in the East End of Montreal 2015 Le Réseau de l'Est de l'Île pour les services en anglais The East Island Network for English Language Services Health and Social Service Resources for English-Speaking Communities in the East End of Montreal 2015 Published October 2015 Developed by Le Réseau de l'Est de l'Île pour les services en anglais The East Island Network for English Language Services 8370 Lacordaire Boulevard, Suite 312 Saint-Léonard, Québec, H1R 3Y6 Telephone number: (514) 955 8370 # 2217 Fax number: (514) 274 1325 Email address: [email protected] Website: www.reisa.ca Notice of Keeping Information Current: Please note that the information contained in this document is subject to change. REISA will not be held responsible for any content that may be out of date. Do not hesitate to contact us if you have any questions or comments. 1 MISSION REISA, a community organization, works to increase access to health and social services in English for residents of Montreal’s east-end, through collaboration with public, private and community stakeholders. PROFILE According to a study by the Community Health and Social Services Network (CHSSN) and Pocock (2014), English-speaking communities in the east-end of the island represent a significant 14,8% of the area’s population. However, it is common that the needs of these communities are overlooked. REISA seeks to promote the English language as a communication tool and not as the language of work, in areas where minority groups are more comfortable receiving services in English than in French. Examples of these groups include Chinese, Latino, Indian, Pakistani, Polish and Italian communities. Initially established in 2005 by the Collective Community Services (CCS) and now an independent and incorporated non-profit organization, REISA has assisted partnership development in three main areas: expansion of local-level services, outreach to new services and community capacity-building. Keeping the English- speaking communities’ needs in mind, REISA has identified four priority development sectors: Youth, Seniors, Intellectual Deficiency and Mental Health. REISA has supported community development in various fields including addiction services, drug awareness and prevention in schools, family counselling and mediation, integration of student trainees in community projects, mental health information and support groups, prevention and management of diabetes, and seniors activity groups and community development led by seniors. We are linked to regional English-speaking communities across Quebec for the sharing of healthcare expertise. Growing membership allows us to meet more and more observed needs by developing, importing and networking services in English. OVERALL ENGLISH-SPEAKING POPULATION IN THE EAST ISLAND OF MONTREAL: CSSS de la Pointe de l’Île FOLS English 27 823 CSSS d’Ahuntsic et Montréal-Nord Total population 190 315 FOLS English 21 023 % FOLS English 14,6 Total population 157 325 % FOLS English 13,4 CSSS Lucille-Teasdale FOLS English 15 020 Total population 169 475 % FOLS English 8,9 CSSS de St-Léonard et St-Michel FOLS English 31 745 Total population 128 465 % FOLS English 24,7 FOLS English East Island 95 611 Total East Island Population 645 580 % FOLS English East Island 14,8 Legend: FOLS English: population belonging to the CSSS whose first official language spoken is English Total population: Total population of the CSSS % FOLS English: Percentage of population living in the CSSS whose first official language spoken is English Source: Community Health and Social Services Network (CHSSN)/Pocock ,J. (2014) Baseline Data Report 2013-2014Demographic Profiles of the English- speaking Communities of selected CSSS and CLSC Territories. Based on the 2011 National Household Survey. www.chssn.org 3 PUBLIC PARTNERS Institution/Website Contact information Agence de la santé et des services Tel (514) 286 6500 sociaux Fax (514) 286 5669 www.santemontreal.qc.ca Batshaw Youth & Family Centres Tel (514) 989 1885 www.batshaw.qc.ca Centre de santé et de services Centre administratif Tel (514) 384 2000 sociaux-CSSS d’Ahuntsic CLSC d’Ahuntsic Tel (514) 381 4221 et Montréal-Nord CLSC de Montréal-Nord Tel (514) 327 0400 www.csssamn.ca CSSS Lucille-Teasdale CLSC de Hochelaga- Tel (514) 253 2181 www.cssslucilleteasdale.qc.ca Maisonneuve Tel (514) 255 2365 CLSC Olivier-Guimond Tel (514) 524 3541 CLSC de Rosemont CSSS de la Pointe-de-L’Île CLSC de Mercier-Est-Anjou Tel (514) 356 2572 www.cssspointe.ca CLSC de Pointe-aux-Trembles- Tel (514) 642 4050 Montréal-Est Tel (514) 494 4924 CLSC de Rivière-des-Prairies CSSS de Saint-Léonard et Saint- Centre administratif Tel (514) 722 3000 Michel CLSC de Saint-Léonard Tel (514) 328 3460 www.csss-stleonardstmichel.qc.ca CLSC de Saint-Michel Tel (514) 374 8223 English Montreal School Board Tel (514) 483 7200 www.emsb.qc.ca McGill Centre for Studies in Aging Tel (514) 766 2010 www.aging.mcgill.ca [email protected] McGill Training and Retention of Tel (514) 398 3654 Health Professionals www.mcgill.ca/hssaccess Pavillon Foster Tel (514) 486 1304 www.pavillonfoster.org COMMUNITY PARTNERS Organization/Contact information Description of Services Accès Bénévolat Provides individuals with a wide range of Tel (514) 523 6599 opportunities for community service and helps [email protected] organizations recruit, manage and retain volunteers. www.sbem.org Almage Senior Community Centre Community meals, income tax clinic, mini bus Tel (514) 355 1712 transport, blood pressure clinic, classes, and [email protected] recreational activities. Home support services such www.almage.org as medical transport, transport errands, accompaniment, friendly visit, information & referral, and advocacy. AMI-Québec Counselling in person and over the phone, tele- Tel (514) 486 1448 workshops over the phone, roundtable discussion, [email protected] support groups and education programs on issues of www.amiquebec.org mental health, etc. Black Community Resource Centre Information and referral, conference and meeting Tel (514) 342 2247 support, anti-gang initiatives, documentation center, www.bcrcmontreal.com use of office facilities, workshops in schools and summer employability. CCS- Collective Community Services The mission of CCS is to understand and alleviate the Tel (514) 937 5351 causes and the consequences of poverty by working [email protected] directly with individuals, primarily but not www.ccs-montreal.org exclusively within the Anglophone community, by breaking the isolation of the marginalized and alienated within Greater Montreal. Center of Dreams and Hopes English therapeutic and recreational activities to Tel (514) 327 6667 youth who have been diagnosed with an intellectual/physical disability, or autism spectrum disorder. Centre Leonardo Da Vinci Cultural, artistic, sporting and social activities Tel (514) 955 8370 enhancing the unity of Montreal's Italian community, www.centreleonardodavinci.com nourishing exchanges among people of all ages and strengthening bonds between cultural communities. Concertation Saint-Léonard A grouping of citizens, community and public groups Tel (514) 323 1417 and institutions working toward the improvement of the well-being and welfare of the Saint-Léonard community. 5 Consensus Mediation Center Family mediation, counselling, parenting Tel (514) 862 0924 coordination, seminars, groups and training. [email protected] www.consensusmediation.org Don Bosco Youth Leadership Centre Pre-kindergarten classes, dance classes, summer Tel (514) 648 6421 camp, after school in-center activities, tutoring, [email protected] sports, moms and tots, and retreats. www.dbylc.com East Foundation Therapeutic, recreational, social and leisure activities Tel (514) 323 9950 for youth and young adults (aged 0-21) with [email protected] intellectual and/or physical disabilities including www.eastfoundation.ca autism spectrum disorder, and support to their parents and caregivers. Institut national de santé publique du An expertise and reference centre in public health Québec that works toward advancing knowledge and Tel (418) 650 5115 proposing cross-sectoral strategies and endeavours www.inspq.qc.ca that will improve the state of health and well-being of Quebecers. Italian-Canadian Community Services of Free income tax clinic, free legal clinic, free flu Québec vaccination, translation, conferences, referral and Tel (514) 274 9461 support. [email protected] Laurier Macdonald Community Various activities and services for the students, Learning Centre parents and the community at large. Tel (514) 374 6000 www.lauriermacdonald.ca Quebec Community Groups Network The mission of the QCGN is to identify, explore and Tel (514) 868 9044 address strategic issues affecting the development www.qcgn.ca and vitality of English-speaking Quebec and to encourage dialogue and collaboration among its member organizations, individuals, community groups, institutions and leaders. Scalabrini Centre of Montreal for The mission of the Scalabrini Center is to help the Refugees and Immigrants immigrants and refugees of Montreal to adapt, settle Tel (514) 387 4477 and integrate into society. This mission is based upon [email protected] humane values, cooperation and the mutual respect www.scalabrinimontreal.org of the person. Toxico-Stop A residential centre offering a detoxification support Tel (514) 327 6017 program along with a social reintegration program, [email protected] for adults with a substance
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