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For other uses, see Tesco (disambiguation)..

T Tesco PLC

Type Public limited company

Traded as L!:: TC" #!$:: TC"

Industry %etailing

&'&'( ') years ago Founded *ackney,, London, !ngland

Founder

+e Tesco *ouse -elamere %oad Cheshunt Headquarters *ertfordshire !+. 'L !ngland

Number of ),/.0 stores 12s of 3arch locations 45&06 1see table below66

Area served Worldide

•• ir %ichard 7roadbent Key people 1Chairman6 -ave Leis 18roup C!"6

Products upermarket *ypermarket

uperstore

Revenue 9)44.0 billion 145&;6<&=

Operating >9;/'4 billion 145&;6<&= income

Net income >9;/)) billion 145&;6<&=

Total equity 9/5/& billion 145&;6<&=

Number of ;55,555 145&;6 <4= employees

T Tesco tores Ltd Tesco 7ank Tesco 3obile Tesco #reland -obbies 8arden Centres ubsidiaries T Tesco Family -ining Ltd 8ira?e %estaurants -unnhumby

"akood -istribution Ltd

!ebsite tescocom

Tesco P"# is a 7ritish multinational grocery and general merchandise retailer head@uartered in Cheshunt,, *ertfordshire, !ngland, Anited Bingdom<= #t is the third largest retailer in the orld measured by proDts<0=<;= and second>largest retailer in the orld measured by revenues #t has stores in &4 countries across 2sia and !urope and is the grocery market leader in the AB 1here it has a market share of around 4.0E6, #reland,, *ungary,,<)= 3alaysia, and Thailand

T Tesco as founded in &'&' by Jack Cohen as a group of market stalls<'= The Tesco name Drst appeared in &'40, after Cohen purchased a shipment of tea from T. E. Stockwell and combined those initials ith the Drst to letters of his surname, <&5= and the Drst Tesco store opened in &'4' in 7urnt "ak,, 7arnet *is business epanded rapidly, and by &'' he had over &55 Tesco stores across the country <&&=

"riginally a AB>focused grocery retailer, since the early &''5s Tesco has increasingly diversiDed geographically and into areas such as the retailing of books, clothing, electronics, furniture, toys, petrol and softare( Dnancial services(( telecoms and internet services The &''5s sa TTesco reposition itself, from its perception as a donmarket Gpile Hem high, sell Hem cheapG retailer, to one hich appeals across a ide social group, from its GTGTesco IalueG 1launched &''<'=6 to its GTesco FinestG ranges This as successful, and sa the chain gro from ;55 stores in the mid> &''5s to 4,;55 stores Dfteen years later <&4=

T Tesco is listed on the London tock !change and is a constituent of the FT! &55 #nde #t had a market capitaliation of approimately 9&.& billion as of 44 2pril 45&;, the 4.th>largest of any company ith a primary listing on the London tock !change<&=

#ontents

<

•• & *istory

oo && "rigins

oo &4 !pansion

oo & -iversiDcation

oo &0 %estructuring

•• 4 "perations

oo 4& Tesco uperstores

oo 44 Tesco 3etro

oo 4 Tesco !press

oo 40 Tesco !tra

oo 4; "ne top

oo 4) Tesco *omeplus

oo 4/ #nternet retailing

oo 4.

oo 4' Petrol stations

••  ubsidiaries

oo & Tesco 7ank

oo 4 Telecoms

oo  Tesco Tech upport o 0 -obbies 8arden Centres

o ; *arris K *oole

o ) Tesco Family -ining Ltd

• 0 #nternational operations

• ; Corporate a?airs

o ;& Corporate strategy

o ;4 Financial performance

o ; 3arket share

o ;0 Corporate social responsibility

• ) 2dvertising

• / Criticism

o /& Litigation

o /4 Price>Ding

o / Corporate ta structure

o /0 "pposition to epansion

o /; *alal in AB stores

o /) *orse meat found in burgers

o // lavery in Thailand

o /. ale of goods from #srael

o /' 3othballing of ne stores

• . ee also

• ' %eferences

• &5 Further reading

• && !ternal links

History$edit%

Origins$edit% Jack Cohen, the son of Jeish migrants from Poland, founded Tesco in &'&' hen he began to sell ar>surplus groceries from a stall at Well treet 3arket, *ackney, in the !ast !nd of London<&5= The Tesco brand Drst appeared in &'40 The name came about after Jack Cohen bought a shipment of tea from Thomas Edward Stockwell *e made ne labels using the Drst three letters of the supplierHs name 1T!6, and the Drst to letters of his surname 1C"6, forming the ord T!C" <&5= The Drst Tesco store as opened in &'4' in 7urnt "ak, !dgare, 3iddlese Tesco as oated on the London tock !change in &'0/ as Tesco tores 1*oldings6 Limited <&5= The Drst self>service store opened in t 2lbans in &';) 1hich remained operational until 45&5 before relocating to a larger premises on the same street, ith a period as a Tesco 3etro6,<&0= and the Drst supermarket in 3aldon in &';)<&5= #n &')& Tesco Leicester made an appearance in the 8uinness 7ook of %ecords as the largest store in !urope<'=

&'pansion$edit%

-uring the &';5s and the &')5s Tesco gre organically, and also through ac@uisitions, until it oned more than .55 stores The company purchased /5 Williamson's stores 1&';/6, 455 Harrow Stores outlets 1&';'6, 4&4 Irwins stores 1&')5, beating !press -airiesH Premier upermarkets to the deal6, '/ harles !hilli"s stores 1&')06 and the Iictor Ialue chain 1&').6 1sold to 7eMam in &'.)6<&;=

Jack CohenHs business motto as Gpile it high and sell it cheapG,<&)= to hich he added an internal motto of GNC-7"N2G 1Nou CanHt -o 7usiness itting "n Nour 2rse6 hich he used to motivate his sales force <&)=

2 branch of Tesco built inside the *oover 7uilding in Perivale, London 1no a listed building6

#n 3ay &'./, Tesco completed its hostile takeover of the *illards chain of 05 in the +orth of !ngland for 9445 million <&/=

#n &''0, the company took over the chain William Lo, successfully Dghting o? ainsburyHs for control of the -undee>based Drm, hich operated ;/ stores This paved the ay for Tesco to epand its presence in cotland, hich as eaker than in !ngland Tesco introduced a loyalty card, branded HClubcardH, in &''; and later an #nternet shopping service #n &'') the typeface of the logo as changed to the current version ith stripe reections underneath, hilst the corporate font used for store signage as changed from the familiar GtyperiterG font that had been used since the &'/5s The same year sa the introduction of overseas operations <'= Terry Leahy assumed the role of Chief !ecutive on 4& February &''/, the appointment having been announced on 4& +ovember &''; <&.=<&'=

"n 4& 3arch &''/ Tesco announced the purchase of the arm of 2ssociated 7ritish Foods, hich consisted of the $uinnsorth, tearts and Cray Prices chains in the #reland and +orthern #reland, plus associated businesses, for 9)05 million<45= The deal as approved by the !uropean Commission on ) 3ay &''/<4&= This ac@uisition gave it both a maMor presence in 1and marked a return to6 the %epublic of #reland and a larger presence in +orthern #reland than ainsburyHs, hich had begun its move into +orthern #reland in &'';

The company as the subMect of a letter bomb campaign lasting Dve months from 2ugust 4555 to February 455& as a bomber calling himself GallyG sent letter bombs to Tesco customers and demanded Clubcards modiDed to ithdra money from cash machines<44=

(iversi)cation$edit%

The Drst ever self>service Tesco store in t 2lbans, *ertfordshire hich has since relocated

#n July 455& Tesco became involved in internet grocery retailing in the A2 hen it obtained a ;E stake in 8roceryWorks<4= #n 4554 Tesco purchased & *#T hypermarkets in Poland #t also made a maMor move into the AB convenience store market ith its purchase of T O  tores, oner of ./5 convenience stores in the "ne top, -illons and -ay O +ite chains in the AB<40=

#n June 455 Tesco purchased the C To>+etork in Japan <4;= #t also ac@uired a maMority stake in Turkish supermarket chain Bipa<4)= #n January 4550 Tesco ac@uired 2dminstore, oner of 0; Cullens, !uropa, and *arts convenience stores, in and around London<4/= #n Thailand, Tesco Lotus as a Moint venture of the Charoen Pokphand 8roup and Tesco, but facing criticism over the groth of hypermarkets CP 8roup sold its Tesco Lotus shares in 455 #n late 455; Tesco ac@uired the 4& remaining afeay7P stores after 3orrisons dissolved the afeay7P partnership<4.= #n mid>455) Tesco purchased an .5E stake in CasinoHs Leader Price supermarkets in Poland, hich ere then rebranded as small Tesco stores <4'=

"n ' February 455), Tesco announced that it planned to move into the Anited tates by opening a chain of small format grocery stores in the Western states 12riona, California and +evada6 in 455/ named Fresh O !asy <5= #t had plans for rapid groth Q after a pause in the second @uarter of 455., the opening program recommenced and over 455 stores ere opened in 2riona, California, and +evada by -ecember 45&4

#n 45&5, Tesco started funding a small Dlm studio intended to produce Tesco eclusive direct>to> Dlms The Drst Dlm as released on ) eptember called !aris onnections, based on a popular novel by Jackie Collins <&=<4=

Restructuring$edit%

Tesco conDrmed in 2pril 45& that it as pulling out of the A market 1Fresh O !asy tores6, at a reported cost of 9&4 billion <= #n eptember 45&, Tesco announced they ould sell the business to %onald 7urkleHs Nucaipa Companies for an undisclosed amount<0= Tesco retained the Fresh O !asy brand in the AB > applying it instead to certain convenience food products

#n eptember 45&, Tesco launched its Drst>ever tablet computer, a seven>inch model called *udl<;= The Tesco *udl 4 has since been released

"n & eptember 45&0, -ave Leis 1previously of Anilever6 took over as C!" <)= #n January 45&;, Leis announced plans to close the companyHs head oRce in Cheshunt in the near future, as ell as 0 loss>making stores and the cancellation of 0' ne large supermarkets hich ill not go ahead as originally intended </= The store closures are epected to mean 4,555 sta? are made redundant hile a further 94;5m of cost>cutting measures are planned <.= Tesco also conDrmed the sale of its 7linkbo on>demand video service and its Ded>line and broadband business to TalkTalk<'= Tesco sold the 7linkbo 3usic streaming service to 8uvera on 4) January 45&;,<05= and conDrmed it ould close its 7linkbo 7ooks service by the end of February 45&;<0&=

#n 2pril 45&;, Tesco announced a 9).bn loss, the orst results in its history<04=

Operations$edit%

Tesco tores Ltd is the subsidiary of Tesco PLC in the Anited Bingdom TescoHs AB operation is divided into si formats, di?erentiated by sie and the range of products sold 2s of &) 2pril 45&0, at the end of its 45&&0 Dnancial year, TescoHs AB store portfolio as as follos<&=

Total Total -ean -ean Percenta ./0 Numb Format area area *sq area area *sq ge tores er *m+, ft, *m+, ft, of space 1234/35

&,)),54 &/,)&5,55 Tesco !tra 40/ ),)40 /&,4') 04.;E '  5

Tesco &,&5,.) &0,&&5,55 0.4 4,/)& 4',4/0 0E & uperstores 4 5

Tesco 3etro &'; 45,;;& 4,&'&,555 &,500 &&,4) ;E 

Tesco !press &,;.) )5,/0 ,..,555 4&) 4,44 '0;E &4;

"ne top /44 &5),5'; &,&04,555 &0/ &,;.4 4/.E .

Tesco *omeplus &4 0.,;.. ;4,555 0,50' 0,;. &4/E 5

-obbies 0 &;4,&/; &,).,555 0,0/) 0.,&/) ''E 4

4683862 5362:762 Total 46472 36344 3163:; 322< 440 49 22

Tesco uperstores$edit%

Potters 7ar Tesco

Tesco superstores are standard large supermarkets, stocking groceries and a much smaller range of non>food goods than !tra stores The stores have alays previously been branded as simply HTescoH, but a ne store in Liverpool as the Drst to use the format brand HTesco uperstoreH above the door<0=

Tesco -etro$edit%

Tesco 3etro stores are sied beteen Tesco superstores and Tesco !press stores, ith stores averaging &,555 s@uare metres 1&&,555 s@ ft6 They are mainly located in city centres beside train stations, the inner city and on the high streets of tons The Drst Tesco 3etro opened in +eston in &'.5 ince then most Tesco branches ith a high street format, including those that opened before the Covent 8arden branch, have been rebranded from Tesco to Tesco 3etro The Tesco store in Carlisle city centre as the Dnal store to be rebranded

Tesco &'press$edit%

Tesco !press, *ilperton %oad, Trobridge, Wiltshire

Tesco !press stores are neighbourhood convenience stores averaging 455 s@uare metres 14,455 s@ ft6, stocking mainly food ith an emphasis on higher>margin products such as seets, crisps, chocolate, biscuits, Dy drinks and processed food 1due to small store sie, and the necessity to maimie revenue per s@uare foot6 alongside everyday essentials They are found in busy city centre districts, small shopping precincts in residential areas, small tons and villages and on !sso petrol station forecourts The &,555th Tesco !press site opened in July 455' Tesco have no started building Tesco !press stores ith only H2ssisted>erviceH tills, in hich the customer scans all their on shopping and packs it, ith the support of supervising sta? hen re@uired

#n 45&5, it emerged that Tesco ere operating !press pricing( ie, charging more in their !press branches than in their regular branches 2 spokesperson said that this as Gbecause of the di?erence in costs of running the smaller storesG <00=

Tesco &'tra$edit% Tesco store at Bingston Park, +ecastle upon Tyne

Tesco !tra stores are larger, mainly out>of>ton hypermarkets that stock nearly all of TescoHs product ranges, although some are in the heart of ton centres and inner> city locations The Drst !tra opened in &''/ in Pitsea The largest store in !ngland by oor space is Tesco !tra in Walkden, ith &/,45 s@uare metres 1&.;,;55 s@ ft6 of oorspace<0;= The largest in cotland is the ilverburn store The largest in Wales is at Parc Fforestfach, ansea, hich is &5,055 s@uare metres 1&&4,555 s@ ft6 constructed in 455 The 455th !tra store as opened in "ctober 45&5 in 7ishop 2uckland

"ther large stores include 7ar *ill, Cleethorpes, Coventry, +ecastle upon Tyne, 3ilton Beynes, tockton>on>Tees, lough and Watford are all in the &&,555 s@uare metres 1&45,555 s@ ft6 range +eer stores are usually on to oors, ith the ground oor mainly for food and the Drst oor for clothing, electronics and entertainment ome stores that did not have the second oor have been converted to this format in recent years 3ost Tesco !tra stores have a cafS and as of "ctober 455', all stores have a Tesco Tech upport Team

#n common ith other tons, such as Warrington,<0)= the recently opened t *elens store, hich at &,555 m4 1&05,555 s@ ft6 is one of the biggest in !ngland, as developed on the same site as the tonHs ne rugby league stadium<0/=

One top$edit%

"ne top, Trobridge, Wiltshire

"ne top, hich includes some of the smallest stores 1smaller than a Tesco !press6, is the only Tesco store format in the AB that does not include the ord Tesco in its name The brand, along ith the original stores, formed part of the TO tores business but, unlike many that ere converted to Tesco !press, these kept their old name ubse@uently, other stores bought by Tesco have been converted to the "ne top brand ome have Tesco Personal Finance branded cash machines

The business has attracted some controversy, as grocery prices in these shops, often situated in less ell>o? areas, can be higher than nearby Tesco branded stores, highlighted in The Times 44 3arch 45&5: G7ritains biggest supermarket uses its chain of )' "ne top convenience stores Q hich many customers do not realise it ons Q to charge up to &0 per cent more for goods than it does in Tesco> branded storesG

Tesco responded to the article stating G#t is a separate business ithin the Tesco 8roup, ith its on supply chain and distribution netork "ne top stores o?er a di?erent range to !press stores and its operating costs are di?erent "ne tops price strategy is to match to its nearest competitor, Costcutter, and is fre@uently cheaperG<0.= They can usually be found in smaller communities across the Anited Bingdom

Tesco Homeplus$edit%

Tesco *omeplus is not TescoHs Drst non>food only venture in the AB Antil the late &''5searly 4555s there ere several non>food Tesco stores around the country including carborough and Nate 2lthough not in a arehouse style format, the stores ere located on high streets and shopping centres, they stocked similar items to *omeplus stores #n both cases this as because another part of the shopping centre had a Tesco uperstore that stocked food items only

#n 3ay 455; Tesco announced a trial non>food only format near 3anchester and 2berdeen,<0'= and the Drst store opened in "ctober 455; The stores o?er all of TescoHs ranges ecept food in arehouse>style units in retail parks Tesco is using this format because only 45E of its customers have access to a Tesco !tra, and the company is restricted in ho many of its superstores it can convert into !tras and ho @uickly it can do so Large units for non>food retailing are much more readily available

2s of 45&0, there ere &4 *omeplus stores in the Anited Bingdom, the neest store opened in Chester in July 455' #n 45&4 it as reported that Tesco as looking to close the business to focus on groceries <;5= "n 4. January 45&;, Tesco conDrmed it ould close ) *omeplus stores on &; 3arch 45&;, <.= ith closure of the last remaining stores announced on &4 3ay 45&;<;&=

Internet retailing$edit%

#ain article$ Tesco.com

#n the Anited Bingdom Tesco operates a homeshopping service through the Tescocom ebsite

#n 3ay &'.0, in 8ateshead, !ngland, the orldHs Drst recorded online home shopper, 3rs Jane noball, purchased groceries from her local Tesco store in the orldHs Drst recorded online shopping transaction from the home <;4= Tesco has operated on the internet since &''0 and as the Drst retailer in the orld to o?er a robust home shopping service in &'') Tescocom as formally launched in 4555 8rocery sales are available ithin delivery range of selected stores, goods being hand>picked ithin each store, in contrast to the arehouse model folloed by "cado

2s of +ovember 455), Tesco as the only food retailer to make online shopping proDtable<;=

Tesco #lubcard$edit%

#ain article$ Tesco lubcard

Tesco launched its customer loyalty scheme, the Tesco Clubcard, in &''; #t has been cited as a pivotal development in TescoHs progress toards becoming the ABHs largest supermarket chain and one that fundamentally changed the countryHs supermarket business<;0= Tesco itself as cited in a Wall Street %ournal article<;;= as using the intelligence from the Clubcard to thart Wal>3artHs initiatives in the AB

Cardholders can collect one Clubcard point for every 9& 1or one point for U& in #reland and lovakia or & point for &V in Poland6 they spend in a Tesco store, or at Tescocom, and & point per 94 on fuel 1not in lovakia6 Customers can also collect points by paying ith a Tesco Credit Card, or by using Tesco 3obile, Tesco *omephone, Tesco 7roadband, selected Tesco Personal Finance products or through Clubcard partners, !"+ and 2vis !ach point e@uates to &p in store hen redeemed or up to  times their value hen used ith clubcard deals 1o?ers for holidays, day trips, etc6 Clubcard points 1AB O #!6 can also be converted to 2vios, and Iirgin 2tlantic fre@uent yer miles<;)= Cardholders receive points statements four times a year, ith their points converted into money>o? vouchers, as ell as other o?er coupons These can be spent in>store, online or on various Clubcard deals

Petrol stations$edit%

2 40>hour Tesco petrol station

Tesco Drst started selling petrol in &'/0 Tesco sells ';, '/ and '' %"+ 1a fuel developed by 8reenergy of hich Tesco is a shareholder6 petrol from forecourts at most superstore and !tra locations Tesco have recently diversiDed into biofuels, o?ering petrol>bioethanol and diesel>biodiesel blends instead of pure petrol and diesel at their petrol stations, and no o?ering 8reenergy &55E biodiesel at many stores in the southeast of the Anited Bingdom

#n &''., Tesco and !sso 1part of !onmobil6 formed a business alliance that included several petrol Dlling stations on lease from !sso, ith Tesco operating the attached stores under their !press format #n turn, !sso operates the forecourts and sells their fuel via the Tesco store<;/= 2s of 45&, there ere 455 Moint Tesco !press!sso sites in the AB<;.=

"n 4. February 455/, motorists in outh !ast !ngland reported that their cars ere breaking don This as due to petrol sold by Tesco and others being contaminated ith silicon<;'= Tesco faced criticism after claims that they had been alerted to the problem as early as &4 February 455/ "n ) 3arch 455/, Tesco o?ered to pay for any damage caused by the faulty petrol, after printing full page apologies in many national nespapers<)5=

ubsidiaries$edit%

Tesco =an>$edit%

#ain article$ Tesco &ank

#n the Anited Bingdom Tesco o?ers Dnancial services through Tesco 7ank, formerly a ;5:;5 Moint venture ith The %oyal 7ank of cotland Products on o?er include credit cards, loans, mortgages, savings accounts and several types of insurance, including car, home, life and travel They are promoted by leaets in TescoHs stores and through its ebsite The business made a proDt of 9&5 million for the ;4 eeks to 40 February 455/, of hich TescoHs share as 9)) million This move toards the Dnancial sector diversiDed the Tesco brand and provides opportunities for groth outside of the retailing sector

"n 4. July 455., Tesco announced that they ould buy out the %oyal 7ank of cotlandHs ;5E stake in the company for 9';5 million <)&= #n "ctober 455', Tesco Personal Finance as rebranded as Tesco 7ank

Telecoms$edit%

For more details on this to"ic, see Tesco #obile.

Tesco operates a mobile phone business across the Anited Bingdom, #reland, lovakia, *ungary and the Cech %epublic #t Drst launched in the AB in 455 as a Moint venture ith "4 and operates as a mobile virtual netork operator 13I+"6 using the netork of "4 ith the eception of *ungary here the netork of Iodafone *ungary is used 2s a virtual operator, Tesco 3obile does not on or operate its on netork infrastructure 7y January 45&& Tesco announced it had over 4; million AB mobile customers<)4= 2dditionally, Tesco operates Tesco Phone hops ithin its !tra stores, and by +ovember 455' had &55 shops trading ithin stores in the AB #t opened its Drst Phone hop in lovakia in 2pril 45&5 Tesco operates mobile phone, home phone and broadband businesses These are available to residential consumers in several countries and are sold via the Tesco ebsite and through Tesco stores

Tesco also operated a home telephone and broadband business #ts broadband service launched in 2ugust 4550 to complement its eisting internet service provider business, providing an 2-L>based service delivered via 7T phone lines<)= #n January 45&;, Tesco sold its home telephone and broadband business, together ith 7linkbo, to TalkTalk for around 9; million #ts customers are due to be transferred to TalkTalk during 45&;<'=

Tesco Tec? upport$edit%

Tesco ac@uired a small #T support company called The PC 8uys in 455/,<)0= and ere able to launch Tesco Tech upport in -ecember 455. <);= Teams of 2dvisors ere put into all !tra stores ith the sole Mob role of ansering technical @uestions on TescoHs range of electrical products They also are responsible for advising customers on etended arranties, electrical returns and a range of Dnance options Through their Customer ervice Centre located in Cardi? in the Anited Bingdom, Tesco Tech upport provides AB and #reland customers ith technical support via telephony system on the electrical products sold in their stores

(obbies @arden #entres$edit%

-obbies 8arden Centre in Lassade

#ain article$ obbies arden entres

Tesco announced its intention to purchase -obbies 8arden Centres for 9&;;) million on . June 455/ -obbies operates 4. garden centres, half in cotland and half in !ngland<))= The deal as conDrmed as successful by the board of directors of Tesco on &/ 2ugust 455/ hen the board announced that they had received ;&E of shares 1or ;,0&5,0;/ shares6, hich conDrmed conditions set out in the o?er made on 45 June 455/ 2lthough the deal had been conDrmed by Tesco the o?er remained open to -obbies shareholders until 45 2ugust 455/ <)/= Tesco raised its holding to );E in eptember<).= and on ; June 455.<)'= Tesco announced that it ould be compulsorily ac@uiring -obbies 8arden Centres PLC -obbies continues to trade under its on brand, from its on head oRce in 3elville, near !dinburgh

Harris . Hoole$edit%

#ain article$ Harris  Hoole

#n 45&4, Tesco invested in a ne co?ee shop chain, named *arris K *oole after co?ee>loving characters in amuel PepysH diary Tesco on up to 0'E of the company, hich is run by +ick, 2ndre and Laura Tolley ho on the maMority of shares

#n 2ugust 45&0, it as announced that si of the chainHs outlets ould be closed, leaving 0& in operation

#n 2pril 45&;, !thical Consumer ranked *arris K *oole the loest in an assessment of the social and environmental impacts of co?ee shops 2ccording to !thical Consumer the company did not provide information on any ethical, environmental or supply chain policies, and used a direct trade model of sourcing from farmers hich did not give the same kind of price support as Fairtrade #n response *arris K *oole stated that their direct trade supplier sourced high @uality co?ee and aimed to create sustainable livelihoods for small scale farmers

Tesco Family (ining "td$edit%

#ain article$ ira*e +estaurants

Tesco purchased the restaurant and cafe chain 8ira?e in 45& for 90.) million

Tesco Family -ining Ltd 1TF-L6 as set up in 45&0 as part of a ne department called Hne food eperienceH, including Core Cafes, 8irra?e, -ecks and !uphorium bakeries That year, Tesco reached an agreement to take the in>store cafes run by Compass 8roup and !lior back under its on control as to improve its dining o?ering

International operations$edit%

#ain article$ Tesco International o"erations

Tesco has epanded its operations outside the AB to && other countries in the orld The company pulled out of the A2 in 45&, but continues to see groth else here TescoHs international epansion strategy has responded to the need to be sensitive to local epectations in other countries by entering into Moint ventures ith local partners, such Charoen Pokphand in Thailand to form Tesco Lotus, and by appointing a very high proportion of local personnel to management positions #t also makes small ac@uisitions as part of its strategy: for eample, in its 455;455) Dnancial year it made ac@uisitions in outh Borea, one in Poland and one in Japan

#orporate aairs$edit%

#orporate strategy$edit%

+e Tesco *ouse, the Tesco head oRce, in Cheshunt, *ertfordshire

2ccording to Citigroup retail analyst -avid 3cCarthy, G

2 core part of the Tesco epansion strategy <.5= has been its innovative use of technology<.&= #t as one of the Drst to build self>service tills and use cameras to reduce @ueues<.4=

Financial performance$edit%

2ll Dgures belo are for the TescoHs Dnancial years, hich run for ;4 or ; eek periods to late February Ap to 4/ February 455/ period end the numbers include non>AB and #reland results for the year ended on & -ecember 455) in the accounting year The Dgures in the table belo include ;4 eeks&4 months of turnover for both sides of the business as this provides the best comparative

;1/4 Bee>s Turnover Pro)t before Pro)t for =asic earnings per ended *Cm, ta' *Cm, year *Cm, s?are *p,

44F ebruary /5,.'0 ,5;0 4,4;' 45; 45&0

4 February )0,.4) ,;0' ,0; ;'/ 45&

4; February )0,;' ,'.; 4,.&0 0'. 45&4

4) February )/,;/ ,;; 4,)/& &5 45&&

4/ February )4,;/ ,&/) 4,) &)) 45&5

4. February ;0,55 ,&4. 4,&)) 4.'4 455'

4 February 0/,4'. 4,.5 4,&5 4)'; 455.

40 February 0),)55 4,); &,.'' 44) 455/

4; February .,55 4,4&5 &,;/) &'/5 455)

4) February ,'/0 &,')4 &,)) &/00 455;

4. February 5,.&0 &,)55 &,&55 &;5; 4550

44 February 4),/ &,)& '0) &;0 455

4 February 4,); &,45& .5 &45; 4554

40 February 45,'.. &,5;0 /)/ &&4' 455&

4) February &.,/') ' )/0 &55/ 4555

4/ February &/,&;. .04 )5) '&0 &''' 4. February &),0;4 /)5 ;4 .&4 &''.

-espite being in a recession, Tesco made record proDts for a 7ritish retailer in the year to February 45&5, during hich its underlying pre>ta proDts increased by &5&E to 90 billion Tesco no plans to create &),555 ne Mobs, of hich ',555 ill be in the AB<.= #n 45&& the retailer reported its poorest si>monthly AB sales Dgures for 45 years, as a result of consumersH reduced non>food spending and a groth in budget rivals<.0=

7y 45&0, Tesco appeared to have lost some of its appeal to customers <.;= The share price lost 0' per cent of its value up to "ctober as it struggled to fend o? competition from rivals 2ldi and Lidl<.)= #n "ctober 45&0, Tesco suspended . eecutives folloing its announcement the previous month that it had previously overstated its proDts by 94;5 million The misreporting resulted in almost 944 billion being iped o? the value of the companys stock market value The suspended eecutives included former commercial director Bevin 8race and AB managing director Chris 7ush<./=<..= The proDt overstatement as subse@uently revised upards to 94) million folloing an investigation by the accountancy Drm -eloitte and it as clariDed that the inated proDt Dgure as the result of Tesco bringing forard rebates from suppliers The erious Fraud "Rce 1F"6 conDrmed on 4' "ctober 45&0 that it as carrying out a criminal investigation into the accounting irregularities but declined to give further details<.'=

-ar>et s?are$edit%

AB market share

2s of its 455)>year end Tesco as the fourth largest retailer in the orld behind Wal> 3art, Carrefour and *ome -epot Tesco moved ahead of *ome -epot during 455/, folloing the sale of *ome -epotHs professional supply division and a decline in the value of the A dollar against the 7ritish pound 3!T%" as only Must behind and might move ahead again if the euro strengthens against the pound, but 3!T%"Hs sales include many billions of holesale turnover, and its retail turnover is much less than TescoHs 2ccording to Bantar Worldpanel, TescoHs share of the AB grocery market in the &4 eeks to &. 3arch 45&4 as 54E, don from 5)E in the &4 eeks to &. 3arch 45&&<'5=

-ar>et s?are ./0 from upermar>et -arc? 1231 -arc? 1233

Tesco 54E 50E

2sda &/'E 5)E

ainsburyHs &))E 55E

3orrisons &4E 55E

The Co>operative Food )'E 50E

#n terms of the ider AB retail market, Tesco sales account for around one pound in every ten spent in 7ritish shops<'&= #n 455/ it as reported that its share as even larger, ith one pound in every seven spent going to Tesco<'4= #n 455), #nverness as branded as GTescotonG,<'=<'0= because ell over ;5p in every 9& spent on food is believed to be spent in its three Tesco stores<';= 7y 45&0 competition from other retailers led to a fall in TescoHs market share to 4./E( this as the loest level in a decade<')=

#orporate social responsibility$edit%

Tesco has made a commitment to corporate social responsibility in the form of contributions of &./E in 455) of its pre>ta proDts to charitieslocal community organiations<'/= This compares favourably ith 3arks O pencerHs &;&E but not ell ith ainsburyHs /54E<'.= Will *utton, in his role as chief eecutive of The Work Foundation recently praised Tesco for leading the debate on corporate responsibility <''= *oever Intelligent iing has criticied the company for directing all Gsta? givingG support to the companyHs Charity of the Near<&55=

Tesco in !vesham #n &''4, Tesco started a Gcomputers for schools schemeG, o?ering computers in return for schools and hospitals getting vouchers from people ho at Tesco Antil 4550, 9'4 million of e@uipment ent to these organiations The scheme has been also implemented in Poland<&5&=

tarting during the 455;Q5) football season, the company no sponsors the Tesco Cup, a football competition for young players throughout the AB

#n 455' Tesco used the phrase, GChange for 8oodG as advertising, hich is trade marked by Anicef for charity usage but not for commercial or retail use, hich prompted the agency to say, G#t is the Drst time in Anicefs history that a commercial entity has purposely set out to capitalise on one of our campaigns and subse@uently damage an income stream hich several of our programmes for children are dependent onG They ent on to call on the public Gho have childrens elfare at heart, to consider carefully ho they support hen making consumer choicesG<&54=<&5=

TescoHs on labels for personal care and household products are cruelty>free Q this means they are not tested on animals <&50=

#n June 45&&, Tesco announced that it as orking ith 4degrees +etork to create an online hub as part of its target to reduce its supply chain carbon footprint by 5E by 4545<&5;=

#n eptember 45&& a 8reenpeace report revealed that Tesco supermarkets in China ere selling vegetables that contained illegal pesticides or at levels eceeding the legal limit 2 green vegetable sample from Tesco turned up methamidophos and monocrotophos, the use of hich has been prohibited in China since the beginning of 455/<&5)=

Advertising$edit%

Prunella cales, as -otty Turnbull arguing about Tesco prices

Tesco have used many television adverts over the years #n July 455/ a -I- containing adverts from &'//Q455/ as given to all members of sta? !arly advertising stressed cheap prices and ho to keep GThe cost of living in checkG #n &'// an advert as made here a till shoed the prices to many items such as & Gbaked beans &4 4pG

2 notable &'.5s advert as GCheckout .4,G hich as made in &'.4, here a till ould have a receipt coming out of it ith the prices on This advert had synthpop music as the backing and people singing GCheck it out, check it outG

2dverts in the late H'5s had Prunella cales as -otty Turnbull, arguing about Tesco prices #n 455, adverts shoed items and shopping trolleys talking about Tesco Late 4555s adverts have included many celebrities and celebrity voice>overs such as The pice 8irls and the voice of actors James +esbitt and Jane *orrocks<&5/=

TescoHs main advertising slogan is G!very little helpsG #ts advertisements in print and on television mainly consist of product shots 1or an appropriate image, such as a car hen advertising petrol6 against a hite background, ith a price or appropriate tet 1eg, GTesco IalueG6 superimposed on a red circle "n television, voiceovers are provided by recognisable actors and presenters, such as 7arbara Windsor, James +esbitt, Jane *orrocks, Terry Wogan, -an French, %ay Winstone, +eil 3orrissey, 3artin Clunes, -avid Jason, -avid Tennant, %ichard 2itken and Bathy 7urke amongst others

TescoHs in>store magaine is one of the largest>circulation magaines in the Anited Bingdom, ith a circulation of &' million as of 45& <&5.=

#n +ovember 45&, Tesco announced they ould introduce face>scanning technology developed by 2mscreen at all of their 0;5 AB petrol stations to target advertisements to individual customers<&5'=<&&5=

#riticism$edit%

#ain article$ riticism o- Tesco

Criticism of Tesco includes allegations of stiing competition due to its undeveloped Gland bankG,<&&&= and breaching planning las<&&4=

"itigation$edit%

The Tesco supermarket chain is involved in litigation such as the Ward  Tesco Stores td and Tesco Su"ermarkets td  /attrass cases Tesco have been criticied for aggressively pursuing critics of the company in Thailand Writer and former 3P Jit iratranont faced up to to years in Mail and a 9&)0 million libel damages claim for saying that Tesco as epanding aggressively at the epense of small local retailers Tesco served him ith rits for criminal defamation and civil libel The Thai court dismissed the case, ruling that the criticism made by the defendant as Hin good faith by ay of fair comment on any person or thing subMected to public criticismH<&&= #n +ovember 455/, Tesco sued a Thai academic and a former minister for civil libel and criminal defamation, insisting that the to pay 9&) million and 9&)0 million plus to yearsH imprisonment respectively They have been alleged to have misstated that TescoHs Thai market amounts to /E of its global revenues, amongst criticism of TescoHs propensity to put small retailers out of business<&&0=

#n 2ugust 45&, Tesco as Dned 955,555 after admitting that it misled customers over the pricing of Ghalf priceG straberries<&&;=

Price0)'ing$edit%

#n 455/, Tesco as placed under investigation by the AB "Rce of Fair Trading 1"FT6 for acting as part of a cartel of Dve supermarkets 1afeay, Tesco, 2sda, 3orrisons and ainsburys6 and a number of dairy companies to D the price of milk, butter and cheese #n -ecember 455/, 2sda, ainsburys and the former afeay admitted that they acted covertly against the interests of consumers hile publicly claiming that they ere supporting ;,555 farmers recovering from the foot>and>mouth crisis They ere Dned a total of 9&&) million<&&)=

#orporate ta' structure$edit%

#n 3ay 455/, it as revealed that Tesco had moved the head oRce of its online operations to iterland This allos it to sell C-s, -I-s and electronic games through its eb site ithout charging I2T<&&/= The operation had previously been run from Jersey, but had been closed by authorities ho feared damage to the islandHs reputation<&&/= #n June 455., the government announced that it as closing a ta loophole being used by Tesco<&&.= The scheme, identiDed by 7ritish magaine !riate E0e, utilies o?shore holding companies in Luembourg and partnership agreements to reduce corporation ta liability by up to 9;5 million a year <&&.= 2nother scheme previously identiDed by Private !ye involved depositing 9& billion in a iss partnership, and then loaning out that money to overseas Tesco stores, so that proDt can be transferred indirectly through interest payments This scheme is still in operation and is estimated to be costing the AB eche@uer up to 945 million a year in corporation ta <&&.= Ta epert %ichard 3urphy has provided an analysis of this avoidance structure<&&'=

Opposition to e'pansion$edit% Tesco !press *arpenden

TescoHs epansion has not been ithout criticism and, in some cases, active opposition

• #n 3arch 455/, residents in 7ournville, 7irmingham fought to maintain the historic alcohol free status of the area, in inning a court battle ith Tesco, to prevent it selling alcohol in its local outlet +o shops are permitted to sell alcohol in the area and there are no pubs, bars or fast>food outlets in 7ournville<&45=

• Plans for a large Tesco store in t 2lbans, *ertfordshire, attracted idespread local opposition This led to the formation of the Gtop t 2lbans Tesco 8roupG #n June 455., t 2lbans Council refused planning permission for the proposed store<&4&=

• #n 2pril 45&&, longstanding opposition to a Tesco !press store in Cheltenham %oad, tokes Croft, 7ristol, evolved into a violent clash beteen opponents and police The recently opened storefront as heavily damaged, and police reported the seiure of petrol bombs<&44= "pponents have suggested that the store ould damage small shops and harm the character of the area <&4=

• #n July 45&, plans to shut don a small parade of shops on Luton %oad in *arpenden, *ertfordshire ere met by Derce opposition by local residents Locals feared that the opening of a ne Tesco !press store ould bring a large increase in congestion on Luton %oad and due to a lack of parking spaces ould mean customers ould leave their cars on the side of the road on Park 3ount, hich as already a very narro and steep hill %esidents also feared an increased the number of youths buying alcohol up until closing time at 4:55 "ther concerns ere raised such as the noise and light pollution as ell as the introduction of a large corporate company to a ton hich often supports small, independent businesses The store eventually opened as planned in the summer of 45&0

Halal in DK stores$edit% 2s of 2ugust 45&4, around 4/ AB Tesco superstores have halal meat counters<&40= The meat sold is advertised as Gstun>freeG, hich puts the meat sold in contradiction of %PC2 standards on animal elfare<&4;= The sale of such meat ould be illegal in the AB ere it not for an eemption in the la granted to Jes and 3uslims <&4)= Tesco has come under criticism for not selling stunned *alal in its stores and because stores ith *alal counters do not alays have non>*alal fresh meat counters as ell > such as the !dgbaston store in 7irmingham

Horse meat found in burgers$edit%

#ain article$ 1234 meat adulteration scandal

#n January 45&, the 7ritish media reported that had been found in some meat products sold by Tesco, along ith other retailers, particularly burgers -avid Cameron called this GunacceptableG, ith products shoing 4'&E horse meat in the GIalueG range burger, hich ere supposed to be beef<&4/=<&4.= #t as later revealed in February 45& that some of TescoHs !veryday Ialue paghetti 7olognese contained )5E horse meat <&4'= Tesco ithdre 4) of its products in response, and announced that they ere orking ith authorities and the supplier to investigate the cause of the contamination <&5=

lavery in T?ailand$edit%

#n 45&0, The uardian reported that Tesco is a client of Charoen Pokphand Foods "ver ) months The uardian traced the hole chain from slave ships in 2sian aters to leading producers and retailers<&&=

ale of goods from Israel$edit%

Tesco has been targeted by protesters complaining the supermarket chain sells goods made in #srael, ith most complaints being about products emanating from #sraeli settlements in the West 7ank Protests generally occur hen #sraeli military operations are being carried out in the 8aa trip or the West 7ank 2 protest at a store in 7irmingham on &) 2ugust 45&0 resulted in a protester being arrested <&4=

-ot?balling of neB stores$edit%

TescoHs Dnancial crisis of 45&0 <&= led to them reducing their capital ependiture on ne stores, hich led to the boarding up of ne unopened stores in Chatteris, Cambridgeshire <&0= and #mmingham, Lincolnshire<&;= The controversial Chatteris mothballing caused local criticism after the 944m proMect had re>routed a river and built a controversial roundabout and underpass, hilst the much anticipated #mmingham development demolished a local shopping centre and closed several local stores to enable its construction The impending arrival of Tesco also contributed to the Co>operative to close their store in the ton <&)= Tesco announcing the indeDnite delay in their store opening left the ton of around &;,555 inhabitants ithout a supermarket for an indeDnite period, this despite the fact Tesco ent ahead ith the opening of stores in Little Lever,<&/= -unfermline <&.= and %otherham <&'= all of hich have an eisting supermarket ithin a couple of miles of the ne stores With the indeDnite delay in opening, #mmingham is no over &5 miles from the nearest supermarket in the nearest ton of 8rimsby 1there are closer supermarkets in Bingston upon *ull, but these re@uire paying the toll on the *umber 7ridge6 The supermarket famine for the ton hoever, ill end in 3arch 45&; as 2ldi has announced they ill build a store in the shado of the empty Tesco building, and ith a direct dig at Tesco, have guaranteed it ill open on time, ith no delays Work commenced in +ovember 45&0 <&05=

ee also$edit%

Hertfordshire portal

Companies portal

Food portal

• List of supermarket chains in the Anited Bingdom

• Tesco Ton

• Tesco Ienture 7rands

References$edit%

&  Jump up to: a b c d e GTesco 2nnual %eportG 1P-F6

4 Eump up  G2bout usG 1P-F6 Tesco PLC %etrieved 4& 3arch 45&;

 Eump up  GContactsG Tesco PLC %etrieved 44 January 45&;

0 Eump up  Potter, 3ark 1&) February 45&&6 GTesco to outpace groth at global rivals Q studyG %euters %etrieved 4; February 45&&

; Eump up  G8lobal Poers of %etailing 45&5G 1P-F6 -eloitte %etrieved &. 2ugust 45&5

) Eump up  GTesco, Coop Ss C72 a Toplista SlSn > TrademagainG trademaga5in.hu %etrieved 4& 3arch 45&;

/ Eump up  G"ur businessesG Tesco PLC %etrieved 44 January 45&;

. Eump up  Finch, Julia 14 February 45&56 GTesco opens its Drst ero carbon storeG The uardian 1AB6 %etrieved & eptember 45&5 '  Jump up to: a b c d GTesco: *o one supermarket came to dominateG && /ews %etrieved &. "ctober 45&0

&5 Jump up to: a b c d e G*istoryG Tesco PLC %etrieved 44 January 45&;

&& Eump up  Gir John !dard Cohen at "ford -ictionary of +ational 7iographyG "forddnbcom %etrieved &. 2pril 45&

&4 Eump up  *akes, teve 1& January 45&46 GTesco vos shake>up as shares crash by 9;billionG London: The un %etrieved &. 2pril 45&

& Eump up  GTesco share priceG telegraphcouk %etrieved 0 2ugust 45&0

&0 Eump up  GTesco PLC: "vervieG %etrieved &/ 2ugust 455/

&; Eump up  GT!C" in 455G #CF2# %etrieved & +ovember 45&0

&) Jump up to: a b "H8rady, ean 1&) -ecember 455&6 Ghirley Porter: %ich, ashy and corrupt ith it heHs nothing like a -ameG  The Inde"endent 1London6 %etrieved & -ecember 455'

&/ Eump up  Pagano, 3argareta 1&) 3ay &'./6 Ghocked *illards attacks greed of Prudential: *artley disgusted ith institutions after Tesco ins takeover battleG The uardian 1the sun6

&. Eump up  G7usiness as usual for ir Terry after &5 years in chargeG &irmingham !ost 13idland #ndependent +espapers6 44 February 455/ p 40

&' Eump up  7uckley, +eil 144 +ovember &'';6 GPeople: Leahy rings TescoHs tillsG Financial Times 1London6 p 05

45 Eump up  Cunningham, arah 144 3arch &''/6 GTesco pays 9)5m for 27FHs #rish businessG The Times 1Times +espapers6

4& Eump up  GTescoHs #rish move approvedG Financial Times 1London6 / 3ay &''/

44 Eump up  avill, %ichard 1&4 June 455&6 GTesco bomb blackmailer is Mailed for &) yearsG The ail0 Telegra"h 1London6 %etrieved &4 2pril 45&&

4 Eump up  *elft, 3iguel 1455&6 GTesco buys stake in 8roceryWorksG The Industr0 Standard

40 Eump up  GConvenience boost for Tesco Q Tesco PLC ac@uires "ne top, -ay and +ite convenience stores from T and  tores PLCG !urofood / +ovember 4554 4; Eump up  GTesco buys Japanese retailerG 77C +es &5 June 455 %etrieved &. "ctober 45&0

4) Eump up  GTesco to buy controlling stake in BipaG

4/ Eump up  GTesco snaps up Cullens and !uropaG 77C +es 44 January 4550 %etrieved &. "ctober 45&0

4. Eump up  Tran, 3ark 14) eptember 455;6 GTesco buys 4& 3orrisons Petrol Filling tationsG The uardian 1London6

4' Eump up  GTesco in Poland 7idG

5 Eump up  GTesco to enter Anited tatesG %etrieved & 3arch 455)

& Eump up  GTesco signs Dlm>making Moint ventureG 77C +es 4; January 45&5 %etrieved &' 2pril 45&&

4 Eump up  Thorpe, Ianessa 140 January 45&56 GTesco sets up Dlm studio to adapt hit novelsG The uardian 1London6 %etrieved &' 2pril 45&&

 Eump up  GTesco proDts fall as supermarket pulls out of AG && /ews &/ 2pril 45&

0 Eump up  Pfeifer, tuart 1&5 eptember 45&6 G%on 7urkleHs Nucaipa buying Fresh O !asy stores from TescoG os 6ngeles Times %etrieved 4' 3arch 45&0

; Eump up  GTesco Launches #ts First 2ndroid Jelly 7ean Poered /in *udl 7udget TabletG C!"W"%L- 3againe 4 eptember 45& %etrieved 4 eptember 45&

) Eump up  %ankin, Jennifer 1& eptember 45&06 G+e Tesco boss -ave Leis starts ork as share price fallsG The uardian 1London6 %etrieved 44 January 45&;

/ Eump up  Wood, Xoe 1. January 45&;6 GTesco chief unveils dramatic shakeup at troubled supermarketG The uardian 1London6 %etrieved 44 January 45&;

. Jump up to: a b GTesco names 0 AB store closuresG && /ews 4. January 45&; %etrieved 4. January 45&;

' Jump up to: a b 3olloy, 2ntonia 1. January 45&;6 GTesco sells 7linkbo and broadband service to TalkTalkG The Inde"endent 1London6 %etrieved 44 January 45&; 05 Eump up  8lenday, John 14) January 45&;6 GTesco sells 7linkbo 3usic to 8uveraG The rum %etrieved 4. January 45&;

0& Eump up  2rmstrong, 2shley 14) January 45&;6 GTesco gives up on e> books as it closes 7linkbo 7ooksG The ail0 Telegra"h 1London6 %etrieved 4. January 45&;

04 Eump up  GTesco posts record 9)0bn annual lossG && /ews 44 2pril 45&;

0 Eump up  GFirst store to be branded HTesco uperstoreHG %etail Week

00 Eump up  G3ystery shop: Tesco vs Tesco !pressG Confusedcom %etrieved 4' 3ay 45&

0; Eump up  G2!W 2rchitectsG 2!W 2rchitects %etrieved &) 2ugust 45&&

0) Eump up  -ave parks  J-8 3edia 1&0 2pril 45&6 GWarrington Wolves Y *alliell Jones tadium 8round 8uideG Loverugbyleaguecom %etrieved &. 2pril 45&

0/ Eump up  G+e t *elens %ugby League tadiumG 7arr> constructioncouk 4 2ugust 45&5 %etrieved &. 2pril 45&

0. Eump up  Lerou, 3arcus 144 3arch 45&56 GTescos secret chain charges customers more Q Times "nlineG The Times 1AB6 %etrieved && +ovember 45&5

0' Eump up  GTesco announces non>food store trialsG %etrieved & 3arch 455)

;5 Eump up  GTesco Hset to ind up *ome PlusHG 67 #one0  4 January 45&4 %etrieved 44 January 45&;

;& Eump up  http:theguardiancombusiness45&;may&4tesco> homeplus>last>si>store>closures>uk>0;5>Mobs

;4 Eump up  GIideote takes 8ateshead Teleshopping into the homeG The Incor"orated Engineer, %ournal o- the IEEIE ondon : ) eptember &'.0

; Eump up  Walker, 8aelle 1&& +ovember 455)6 G"nline failing to deliverG The rocer 1William %eed Publications6 p )

;0 Eump up  Winterman, -enise 1' eptember 45&6 GTesco: *o one supermarket came to dominateG && /ews 177C6 %etrieved ' -ecember 45& ;; Eump up  Cecilie %ohedder 1) June 455)6 G%etailer in 7ritain Ases HClubcardH to Thart Wal>3artG Wall Street %ournal 7nline 2rchived from the original on & "ctober 455/ %etrieved 5 2pril 455/12bstract only is online6

;) Eump up  GTesco ClubcardG Iirgin 2tlantic %etrieved 44 January 45&;

;/ Eump up  G!sso fuels TescoHs epansionG && /ews 4& 2ugust &''. %etrieved 4 January 45&;

;. Eump up  Wood, John 145 eptember 45&6 G%oll>out of Tesco Clubcard reaches .55 !sso sitesG Forecourt Trader  %etrieved 4 January 45&;

;' Eump up  Gilicon found to be rogue element in petrolG The Inde"endent 1London6  3arch 455/

)5 Eump up  G%etailers o?er car repair refundG && /ews ) 3arch 455/

)& Eump up  Thelell, !mma( 7utterorth, 3yra 14. July 455.6 GTesco eyes mortgages and current accounts in plan to take on ABHs high street banksG The ail0 Telegra"h 1London6 %etrieved 4. July 455.

)4 Eump up  7rian, 3att 1&' January 45&&6 GTesco 3obile reaches 4; million subscribers, reminds us it has shops in outh BoreaG The /e8t Web %etrieved 4 January 45&;

) Eump up  Wray, %ichard 15 2ugust 45506 GTesco Moins broadband frayG The uardian 1London6 %etrieved 4 January 45&;

)0 Eump up  *all, James 1&0 -ecember 455/6 GTesco to tackle home #T support ith 8uysG The ail0 Telegra"h 1London6 %etrieved 4 January 45&;

); Eump up  https:tescotechsupportcomho>e>are

)) Eump up  Jordan, -earbail 1. June 455.6 GTesco soops on -obbies 8arden CentresG The Times 1London: Times +espapers6 %etrieved . June 455/

)/ Eump up  G"?er -eclared Anconditional in all %espectsG -obbies &/ 2ugust 455/ p & %etrieved &' 2ugust 455/

). Eump up  GTesco sees AB sales groth sloG &usiness 177C +es6 4 "ctober 455/ %etrieved ) January 45&5 )' Eump up  GCompulsory ac@uisition of outstanding -obbies haresG -obbies

/5 Eump up  +eate, %upert 1. 2ugust 45&46 GTescoHs co?ee shop chain to go under *arris and *oole bannerG The uardian 1London6 %etrieved &. 2pril 45&

/& Eump up  Lason, 2le 1&' 2ugust 45&06 GTesco co?ee shop *arris K *oole to shut si cafSsG The Inde"endent 1London6 %etrieved 4 January 45&;

/4 Eump up  Levitt, Tom 14& 2pril 45&;6 Gtarbucks and *arris K *oole share the dregs in ethical co?ee rankingsG The uardian 1London6

/ Eump up  GTesco buys 8ira?e restaurantsG 77C & 3arch 45& %etrieved 4 June 45&0

/0 Eump up  Craven, +eil 14' +ovember 45&06 GTesco takes back control of in>store cafes to in back customers as larger HsuperstoresH lose ground to 2ldi and LidlG #ail on Sunda0  %etrieved ' 3arch 45&;

/; Eump up  GTesco Preliminary %esults 455)G 1P-F6 Tescocorporatecom %etrieved &) 2ugust 45&&

/) Eump up  *annah Liptrot 1 June 455;6 GTesco: upermarket superpoerG 77C

// Eump up  GTescos still pushing discount products to Dght back competitorsG *ousehold O Leisure &; January 455' %etrieved & eptember 45&0

/. Eump up  GTescoHs Hteering WheelH trategyG #C3% 455;

/' Eump up  G*uman %esources Q Tesco CareersG

.5 Eump up  GTesco Q C#" &55 Company Q C#" AB 3againeG  Ciocouk %etrieved &) 2pril 45&5

.& Eump up  GTesco storm the A ith 7o o?ering Q #n>-epth Q C#" AB 3againeG Ciocouk %etrieved &) 2pril 45&5

.4 Eump up  GTechnology helps Tesco beat crunchG Ciocouk %etrieved &) 2pril 45&5

. Eump up  Wearden, 8raeme 145 2pril 45&56 GTesco rings up record proDtsG The uardian 1London6 %etrieved 45 2pril 45&5

.0 Eump up  Wood, Xoe 1; "ctober 45&&6 GTescoHs AB sales slide as consumers cut non>essential spendingG The uardian 1London6 %etrieved ; "ctober 45&& Tesco has reported its eakest si>monthly AB sales Dgures for 45 years as higher food and fuel costs contributed to stark decline in spending on non>essentials such as gadgets, C-s and games in its stores

.; Eump up  2hmed, Bamal 144 "ctober 45&06 GTesco, hat ent rongZG && /ews %etrieved 4 January 45&;

.) Eump up  GWarren 7u?ett admits Tesco investment [a huge mistakeG Financial Times 4 "ctober 45&0 %etrieved  "ctober 45&0

./ Eump up  GTesco suspends eecs as in@uiry launched into proDt overstatementG && /ews 44 eptember 45&0 %etrieved 4' "ctober 45&0

.. Eump up  GTesco suspends three more top sta?G && /ews &0 "ctober 45&0 %etrieved 4' "ctober 45&0

.' Eump up  Gerious Fraud "Rce starts Tesco criminal investigationG && /ews 4' "ctober 45&0 %etrieved 4' "ctober 45&0

'5 Eump up  G2sdas 3arket hare 2t 2ll>Time *igh( Tescos lips 2gainG Bam City

'& Eump up  -avey, James 1&. 2pril 45&46 GTesco curbs AB epansion to focus on revivalG +euters (9:) %etrieved &. 2pril 45&

'4 Eump up  Wallop, *arry 1&) 2pril 455/6 G9& in every seven no spent in TescoG The ail0 Telegra"h 1London6 %etrieved &. 2pril 45&

' Eump up  GTesco accused of Hnear monopolyHG && /ews &/ January 455)

'0 Eump up  G#nverness: TescotonG %etrieved & 3arch 455)

'; Eump up  Lorna 3artin 1& January 455)6 GThe supermarket that ate a tonG The 7bserer 1London6

') Eump up  7utler, arah GTesco timeline > the highs and los of the ABHs biggest retailerG The uardian 1London6 %etrieved 4& 3arch 45&;

'/ Eump up  GP-F of The 455) 8iving ListG 1P-F6 The uardian 1London6 %etrieved &. 3arch 455/

'. Eump up  GFT! &55 companies reduce charity givingG Third ector . +ovember 455) '' Eump up  GThe Work Foundation praises TescoG The Work Foundation 2rchived from the original on ; "ctober 455/ %etrieved &. 3arch 455/

&55 Eump up  G#ntelligent 8iving criticises TescoHs sta? giving policiesG #ntelligent 8iving %etrieved &. 3arch 455/

&5& Eump up  G7#TC Q Tesco Computers for choolsG 2rchived from the original on 0 +ovember 455; %etrieved &' January 455)

&54 Eump up  "H*alloran, 3arie 14; July 455'6 GAnicef accuses Tesco of misusing charity sloganG The Irish Times

&5 Eump up  3c7ride, Louise 14) July 455'6 GTesco in clash ith AnicefG The Irish Inde"endent 1-ublin6

&50 Eump up  GWelcomeG 8o Cruelty Free %etrieved &. 2pril 45&

&5; Eump up  GTesco gets suppliers collaborating on carbon emissions onlineG %etailtimescouk  June 45&& %etrieved 4. 2ugust 45&&

&5) Eump up  G7anned pesticides detected on vegetables in Tesco and other supermarkets in ChinaG 8reenpeace !ast 2sia . eptember 45&& %etrieved 5 eptember 45&&

&5/ Eump up  3alkin, 7onnie 1&0 +ovember 455/6 Gpice 8irls go shopping at TescoG London: The Telegraph %etrieved &' eptember 45&5

&5. Eump up  G3ag 27Cs: Full circulation round>up for the Drst half of 45&G !ress a5ette &; 2ugust 45& %etrieved &5 July 45&0

&5' Eump up  GTesco petrol stations use face>scan tech to target adsG && /ews 0 +ovember 45& %etrieved 0 +ovember 45&

&&5 Eump up  GTescoHs plan to tailor adverts via facial recognition stokes privacy fearsG The uardian Press 2ssociation 0 +ovember 45& 2rchived from the original on / +ovember 45&

&&& Eump up  GAB grocers face competition probeG 77C 44 January 455/ %etrieved 4& February 455/

&&4 Eump up  GTesco Hbreaching planning lasHG 77C &. 2ugust 455) %etrieved 4& February 455/ && Eump up  eney, 3ark 1&. June 455'6 GThai court dismisses Tesco libel case against former 3PG The uardian 1London6

&&0 Eump up  #an 3acBinnon and -avid Leigh 1. 2pril 455.6 GTesco sues critic of its epansion in Thailand for 9&)0m damagesG The uardian 1London6

&&; Eump up  GTesco Dned over Hhalf>priceH straberries claimG && /ews %etrieved 4& 3arch 45&;

&&) Eump up  GTesco threatens legal action over "FT dairy price> Ding DneG The uardian 1London6 &5 2ugust 45&& %etrieved 4/ 3arch 45&4

&&/  Jump up to: a b 2ndre Foell and Lauren 3ills 1& 3ay 455/6 GH8reenH TescoHs iss ta dodgeG 3ail on unday

&&.  Jump up to: a b c -avid Leigh 1&0 June 455.6 G8overnment outlas ta avoidance schemesG The uardian 1AB6

&&' Eump up  %ichard 3urphy 1& June 455.6 GTescos: the Xug deal is ta avoidanceG

&45 Eump up  Birby, Terry 14/ 3arch 455/6 GTeetotal 7ournville takes pledge against TescoG The Inde"endent 1London6 %etrieved &) 2pril 45&5

&4& Eump up  GTesco may appealG St 6lbans +eiew 5 June 455.

&44 Eump up  GPolice hurt in violent anti>Tesco clashes in 7ristolG 77C +es 44 2pril 45&& %etrieved 44 2pril 45&&

&4 Eump up  Jane "nyanga>"mara 144 2pril 45&&6 GChaos in 7ristolHs Hcultural @uarterHG 77C +es %etrieved 44 2pril 45&&

&40 Eump up  G+ational *alal CentreG /ational Halal Food rou" 1+ational *alal Food 8roup6 45 2ugust 45&4 %etrieved 45 2ugust 45&4

&4; Eump up  G%PC2 %eligious laughter FactsheetG +S!6 Farm 6nimals In-ormation Sheet 1%PC26 February 455' %etrieved 45 2ugust 45&4

&4) Eump up  G*alal hysteriaG /ew Statesman ' 3ay 45&4 The stunning of livestock before slaughter has been compulsory in the !A since &'/' but most member states, including the AB, grant eemptions to 3uslims and Jes &4/ Eump up  James 3eikle and *enry 3c-onald 1&) January 45&6 GCameron tells supermarkets: horsemeat burger scandal unacceptableG The uardian 1London6 %etrieved &. 2pril 45&

&4. Eump up  GIideo: *orse meat found in burgers on sale in TescoG The ail0 Telegra"h 1London6 &) January 45& %etrieved &. 2pril 45&

&4' Eump up  G*orsemeat scandal: Tesco reveals )5E content in dishG 77C +es && February 45& %etrieved && February 45&

&5 Eump up  8lot, Julia G*orse meat scandal: 4) Tesco lines ithdranG The rocer  %etrieved 44 January 45&

&& Eump up  *odal, Bate( Chris Belly( Felicity Larence 1&5 June 45&06 G%evealed: 2sian slave labour producing prans for supermarkets in A, ABG The uardian 1London6 %etrieved && June 45&0

&4 Eump up  G8aa protesters hit Tesco store in 7irminghamG &ig /ews /etwork.com &/ 2ugust 45&0 %etrieved &/ 2ugust 45&0

& Eump up  GTesco risks being famous for being brokenG #arketing Week  %etrieved &. "ctober 45&0

&0 Eump up  GTesco mothballs second big store opening as crisis leaves supermarket giant ary of epansionG This is #one0  %etrieved &. "ctober 45&0

&; Eump up  GTesco delays opening of ne #mmingham store > for second timeG rimsb0 Telegra"h %etrieved &. "ctober 45&0

&) Eump up  G-elay to ne Tesco and 2ldi supermarkets in #mmingham fuels anger among shoppersG rimsb0 Telegra"h %etrieved &. "ctober 45&0

&/ Eump up  +eil %obertson GFirst look inside ne 90 million Little Lever TescoG The &olton /ews

&. Eump up  GTesco store ready to celebrate openingG un-ermline !ress

&' Eump up  2usten, Tom G+e %otherham Tesco open for ChristmasG rothbi5.co.uk 

&05 Eump up  G2ldi starts ork on ne #mmingham store bringing 05 ne Mobs O lo prices to tonG rimsb0 Telegra"h