Highly Confidential

Home Affairs Portfolio Committee Presentation

PROVINCIAL MANAGER’S PRESENTATION

MRS IRENE MANTLHASI CAPE TOWN 06th September 2011 Highly Confidential

CONTENTS

„ Introduction and Background

„ Strategic overview

„ National Outcomes

„ Departmental Strategic Goals

„ Provincial Management – Organogram

„ North West Home Affairs Footprint

„ North West Turn-Around Times

„ Service Delivery Channels – Improving Access

„ Provincial Capacity – Filled and Unfilled Posts

„ Provincial Finances – Budget and Expenditure

„ Corruption Prevention and Prosecution

„ Challenges

„ Achievements

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INTRODUCTION

„ The North West Province is home to about 3.9 million people. The Province is also known as

the “Platinum Province’’ and it is centrally located on the subcontinent with direct road and

rail links to all Southern African countries. Agriculture is of extreme importance to the North

West.

„ About 64 000 people (1.7% of North West population) are working in the agricultural sector

and it contributes about 2.6% through value added for the economy in 2006 .

(Source: Statistics South Africa, 2007)

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INTRODUCTION CONT......

„ It is shown that the African population group is the majority group in South Africa (79.42%) as

well as in the North West (90.66 %). The total population of South Africa is 47.7 million, while

the North West has 3.9 million residents.

„ Bojanala Platinum District Municipality have the largest share of people in the North West

Province (37.57%), while the part of the City of Tshwane municipality that falls within the

boundaries of North West hosts only 13.11% of the North West population.

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STRATEGIC OVERVIEW

VISION STATEMENT A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship.

MISSION The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfil our international obligation.

VALUE STATEMENT The DHA is committed to be: •People-centred and caring, Patriotic •Professional and having integrity, •Corruption free and ethical, •Efficient and innovative.

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MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMES

The 12 National outcomes are at the heart of the strategic planning process of the Government and DHA is accounting for three as per the signed Minister`s performance agreement. The departmental relevant out comes are

NATIONAL OUTCOME 3 All People in South Africa are free and feel safe

NATIONAL OUTCOME 5 Skilled and capable workforce to support an inclusive growth path.

NATIONAL OUTCOME 12 An efficient, effective and development orientated public service and an empowered, fair and inclusive citizenship

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PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL

Acting Provincial Manager Mrs. Irene Mantlhasi Director: Finance & Support Mrs. Pulane Mojaki

Dr. Kenneth Kaunda District Bojanala District Ngaka Modiri District Dr. SR Mompati District District Manager: District Manager: District Manager: District Manager: Operations Operations Operations Operations MI Mantlhasi Mr. C. Rambuda Vacant Vacant

Office & Port Managers Office & Port Managers Office & Port Managers Office & Port Managers 3 Offices 4 Offices 6 Offices 3 Offices 0 POE 2 POE 5 POE 2 POE

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PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL Notes North West Provincial Office The post of Provincial Manager is vacant, Mrs. M.I. Mantlhasi is appointed as care taker. Dr. Kenneth Kaunda District Municipality The post of District Manager Operations is vacant, however, Ms. M,E, Dontso has been appointed as a care taker.

Ngaka Modiri Molema District Municipality Mr. M. Molamu is appointed as a care taker District Manager Operations.

Dr. Ruth Segomotsi Mompati District Municipality Mr. K. Kebotlhale is appointed as care taker for the District.

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NORTH-WEST HOME AFFAIRS FOOTPRINT

Kopfontein Derdepoort Swartkopfontein

D/O Skilpadshek Makopong Bray Mankwe D/O D/O Pilanesburg IA Ramatlabama

Makgobistad D/O R/O R/O Itsoseng D/O Mahikeng D/O D/O

Ganyesa D/O

D/O D/O R/O D/O D/O

D/O

9 Highly Confidential DHA FOOTPRINT Ngaka Modiri Local Municipality DHA Presence Mahikeng 2 Ramotshere Moiloa 1 Ditsobotla 2 Tswaing 1 Ratlou 0

As per agreement between Tribal Authority and DHA land for office construction was allocated. However, Atamelang D/O services this area (Ratlou Local Municipality) once in two weeks for both health centre and small office. Khunwana and Sanineshof - accommodation allocated to DHA. Atamelang D/O services both areas daily. An application for IT connectivity was submitted to HO during

August 2011. 10 Highly Confidential DHA FOOTPRINT

DHA Dr. Ruth Mompati Local Municipality Presence Naledi (Vryburg) 1 Kagisano/Molopo 1 Taung 1 Lekwa ‐Teemane 0 Mamusa 0 The most economically depressed district municipality in the province lacks DHA presence in two local municipalities. In all municipalities, there is a need to increase our presence through opening a large office, average offices and small offices. The District remains a developmental node in the province

11 Highly Confidential DHA FOOTPRINT Dr. Kenneth Kaunda Local Municipality DHA Presence Matlosana 1 Tlokwe 1 Ventersdorp 1‐ Small Office Maquassie Hills 1

There is a need to increase presence within Matlosana Local Municipality (Jouberton Location) Although Ventersdorp is low in population, it is constituted by many farms, Village and a big location making access a very serious challenge. DHA was offered an office for a period of 3 years by Ventersdorp Local Municipality. Three (3) dedicated staff was appointed at the beginning of August 2011 to operate from the office. Wolmarranstad Office moved to permanent structure on the 1st August 2011

12 Highly Confidential DHA FOOTPRINT Bojanala Local Municipality DHA Presence Rustenburg 1 Moses Kotane 2 Madibeng 1 Moretele (Makapansstad) 0 Kgetleng river (Swartruggens 1‐Small Office

The largest District municipality in the province with only 4 DHA offices There is a need to increase capacity within Rustenburg, Moretele and Madibeng Local Municipalities Moretele Local Municipality is affected by the new local government demarcation but the area is still serviced by Temba D/O which is in Gauteng Province. The last meeting between Moretele Local Municipality and DHA North West was held on the 25th July 2011. Kgetleng revier is constituted 100% by farms and access to DHA services is

a challenge. A small District office in Swartruggens was opened and 3 13 Highly Confidential

NW SERVICE DELIVERY TURN-AROUND TIMES

Summary of ID Application Turn-Around Time: ID Book Dispatched From BVR To Receipt At Office Of Application (Days) Month: July-2011

Day Start Week Ending: Rank Province MTD / Full month (MTD) Western Cape 1 2.07 Gauteng 2 2.37 Free State 3 2.63 North West 4 2.73 Limpopo 5 3.22 KwaZulu Natal 6 3.37 Eastern Cape 7 3.81 Northern Cape 8 5.07 Mpumalanga 9 6.33 All Provinces 3.47

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NW SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time: Application Received at Office to Application Dispatched to BVR (Days) - Applicant Month: July-2011

Day Start

Province Rank MTD / Full month (MTD) Ave Time Volume Time Northern Cape 1 1.57 93 North West 2 2.03 456 Mpumalanga 3 2.07 253 Free State 4 2.09 302 KwaZulu Natal 5 2.58 1,408 Gauteng 6 2.60 716 Eastern Cape 7 2.79 693 Western Cape 8 13.44 300 Limpopo 9 14.52 355 All Provinces 4.76 4,576

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NW SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time: Application Received at Office to Application Dispatched to BVR (Days) - Informant Month: July-2011

Day Start

Province Rank MTD / Full month (MTD) Ave Time Volume Time Northern Cape 1 1.33 49 Mpumalanga 2 1.77 142 Gauteng 3 1.79 477 Eastern Cape 4 1.82 557 North West 5 2.14 297 Free State 6 2.21 249 KwaZulu Natal 7 2.55 993 Limpopo 8 7.56 202 Western Cape 9 13.12 115 All Provinces 3.46 3,081 16 Highly Confidential

ID APPLICATIONS - STATISTICS

1ST ISSUE ID APPLICATIONS

MONTH First ID appl. 15 - 16 First ID appl 16 - 17 First ID appl. 17+ TBVC

Jan-11 891 926 2214 3

Feb-11 1454 1508 2053 41

Mar-11 1089 529 1427 7

Apr-11 492 536 709 6

May-11 361 453 750 27

Jun-11 269 306 493 1

July -11 790 1024 1516 22

TOTAL 5346 5277 9162 107

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PASSPORT APPLICATIONS – STATISTICS (January - June 2011)

NUMBER OF APPLICATIONS

PASSPORT TYPE Jan-June 2011

Tourist Passports (NORMAL) 14679

Child Passports 2498

Official Passports 191

Maxi Passports 202

TOTAL 17 570

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IMMIGRATIONS STATISTICS – 7 MONTHS PERIOD (JAN TO JUL 2011) PORT CONTROL STATISTICS PORT Arrival Departure TOTAL

RSA Foreigner RSA Foreigner

Bray 4038 6804 4148 6885 21875

Makopong 364 473 279 383 1499

Makgobistad 4000 7241 3696 6661 21598

Ramatlabama 72203 119280 74181 117879 383543

Skilpadshek 65351 63808 72992 82341 284492

Swartkopfontein 20065 35055 27484 27729 110333

Kopfontein 90419 195254 93404 202135 581212

Derdepoort 10042 16526 9810 16447 52825

Pilanesburg 930 236 926 454 2546 TOTAL 267412 444677 28692 460914 1459923

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ONLINE BIRTH REGISTRATION –– AS AT 31 JULY 2011

HEALTH CENTRES STATISTICS JANUARY 2011 1183 FEBRUARY 2011 1241 MARCH 2011 1212 APRIL 2011 1249 MAY 2011 1186 JUNE 2011 1454 JULY 2011 1347 TOTAL 8 872

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

„ Thusong Centres • Out of Ten (10) THC, Six ( 6) Centres have Full-time Staff deployed from 2011 (3 officials per centre = 18 officials)

„ Small Offices • 14 Accommodation Secured and 35 Full-time Staff deployed from 1st July 2011

„ Mobile Offices • 11 Mobile Offices allocated to NW, • 1 032 Sites Visited, 13 050 ID Applications, LRB Applications 1 307, Birth Registration 2 724, ID Distributed 3 770

„ Health Centres with maternity wards • Out of 42 Health Centres in the Province, space was provided for 14, and 4 Full-time Staff deployed (Potchefstroom : 1, Ventersdorp :1, Klerksdorp : 1 and Itsoseng : 1).

„ Matriculants Outreach Programme • 338 High Schools Visited, 2 466 ID Applications, 2 019 ID Distributed

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CLINICS VISITED

Silverkrans Clinic Visited SISTER I. NKWE AND DHA MOBILE TRUCK Sister I Nkwe OPERATOR Contact Number: 0828708122 Health Institutions are visited daily by offices within the Province to register births.

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Madikwe Clinic The Madikwe Clinic deals only with emergency cases due to the size of the clinic. Other cases are referred to Moses Kotane or Swartruggens Hospital. 23 Highly Confidential

Birth Certificate Outreach Programme to Early Learning

Centres (Crèches) 24 Highly Confidential Poifo Primary School Bonolo Primary School

Head of School - Ms M E Tshite Head of School Ms. M Lekete (Contact Number: 014 553 2245) Contact No. 014 553 2686 Cell 083 4442 936 25 Highly Confidential

Do you have a birth certificate? Put up your hand Show me your Birth Certificate Learners have access to DHA services through outreach programmes

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Proud learners showing their birth certificates 27 Highly Confidential Tlhabane High SCHOOL VISIT (Rustenburg)

Head of School - Moreosele G A

Contact number: 0839854443 28 Highly Confidential

84 Identity Documents were handed over to Grade 12 Learners on the 29th August 2011 29 Highly Confidential

Regional Office Manager – Rustenburg handing over Identity Documents 30 Highly Confidential

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BAISITSE PRIMARY SCHOOL 1 – GREATER TAUNG

BAISITSE PRIMARY SCHOOL 1 – GREATER TAUNG 32 Highly Confidential

DINOKANA MIDDLE SCHOOL – LEHURUTSHE (ZEERUST)

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MANKUROANE TECHNICAL HIGH SCHOOL – GREATER TAUNG

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MANKUROANE TECHNICAL HIGH SCHOOL - GREATER TAUNG

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RAMATU HIGH SCHOOL – LEHURUTSHE (Zeerust) 36 Highly Confidential STAFF PROFILE LEVEL MALE FEMALE TOTAL 14 0 0 0 13 1 2 3 12 2 0 2 11 0 0 0 10 7 9 16 9 1 4 5 8 30 42 72 7 19 20 39 6 130 234 364 5 9 8 17 3 34 37 71 233 356 589

37 Highly Confidential Filling of posts

Advertised and interviewed To be advetised current year 18 Posts various level 3x FOCs‐ Wolmaranstad Office Klerksdorp 1x CSS Wolmaranstad Office 1xASD Communication 1X FOC Atamelang Office 6X SAO Finance 1 Senior State Accountant 1X ASD Asset verifier 1xASD Office Manager 1x CSS Ganyesa Office TOTAL =15 TOTAL 19

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PROVINCIAL CAPACITY – FILLED AND UNFILLED POSTS

Vacant Warm bodies (Filled) Funded

589 44

NB. 57 Positions were filled during July and August 2011. Interview for a post of Asset verifier, ASD: Vryburg D O and SAO: Ganyesa conducted on the 30/08/2011.

39 Highly Confidential Acting remuneration

Acting on Monthly 6 months

Notch Level Difference Payment payment

Acting Provincial 685 200.00 14

Director Manager 830 502.00 685 200.00 69 208.50 415 251.00 Acting Director – Ngaka Modiri 13 Deputy Director Molema 519,423.00 685,200.00 165,777.00 57,100.00 342,600.00

Acting Regional 11 Assistant Director Manager 262,215.00 406,839.00 144,624.00 33,903.25 203,419.50

7 Senior Admin Clerk Acting PA to PM 122,346.00 140,208.00 17,862.00 11,684.00 70,104.00

Immigration Port Control Manager x2 Officers 115,275.00 8174,117.00 58,842.00 14,509.75 174,117.00

TOTAL 1,205,491.50

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PROVINCIAL FINANCES – BUDGET AND EXPENDITURE

YTD Actual YTD Budget Outstanding Total Budget Budget Item Expenditure Savings/ 2011/12 Commitments Projected Expendit YTD (Overspendi expenditure ure (R) ng) (%) 1 2 3 4 5 6 R' thousand (2+3) (1-4) (4÷1)

Compensation 120, 720, 000 42, 899, 162 0 42, 899 ,162 77, 820, 838 35.6% of Employees

1, 891, 046 Goods and 14, 593, 000 904, 921 2, 795, 967 11, 797, 033 19.1% Services

TOTAL 135, 313, 000 44, 790, 208 904, 921 45, 695, 129 89, 617, 817 33.7%

27 41 Highly Confidential FINANCIAL REPORTING FOR AUGUST 2011 2011 Budget Item Reasons for under expenditure / over expenditure Compensation of Employees Goods and Services Under expenditure: ¾ Budget was received in June 2011 ¾ Commitments not yet paid

Transfers & Subsidies

Capital Assets

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42 Highly Confidential Projects to improve expenditure „ Launch of Youth Brigade in September 2011

„ Women’s and Heritage’s day celebrations in September 2011

„ Public Service Week expenditure

„ NPR project to continue until March 2012 (Provincial NPRC launch)

„ Purchase of furniture for new opened office, Swartruggens and Wolmaranstad

43 Highly Confidential Measures put in place to maintain asset register

„ ASD Asset verifier has been interviewed

„ Project to perform re-verification to commence in October 2011.

„ Appointment of Asset Controllers in each office.

„ Monthly reports to Director Finance on movements of assets.

„ Request for disposal to be done by end of November 2011.

„ Regular updates of the Register to be done on monthly basis

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CORRUPTION PREVENTION AND PROSECUTION Nature of offence Status Referrals Outcome Number of employee involved False Birth Registration Finalized Employee Awaiting 1: Klerksdorp (approx. 400 births) relations sanction False registration of Internal investigation N/A N/A 1: Klerksdorp birth pending

Misuse of state vehicle Internal investigations SAPS for Pending in 1: Makopong in commission of crime completed criminal court border case Fraudulent Temporary Internal investigation Acting DDG Finalized No office Identification Certificate completed for signature implicated

Fraudulent ID issued to Internal investigation Acting DDG Finalized 1: Germiston an illegal foreigner completed for signature R/O

45 Highly Confidential Challenges ‰ Most offices in the province have no holding cells for illegal foreigners. Klerksdorp is the only one with holding cells but they are not properly equipped.

‰ There is severe shortage of vehicles for offices. Immigration section does not have Sedan vehicles and the vans/bakkies are used to transport illegal's during inspections and operations, they break down easily and poses a risk for foreigners to escape and officials been harmed..

‰Collusion of RSA Citizens aiding and abetting illegal foreigners to access enabling documents.

‰ Most Port of Entries does not have BAS Capturing machines. Those installed are not functional due to network problem

‰Due to unavailability of space at Private Hospitals and in Local Clinics the Province might not be able to achieve the targeted 19 but will be able to connect only 8 during this financial year.

46 Highly Confidential Achievements ‰ Offices within the province are having suggestion boxes which are monitored on a continual basis and respond to issues raised.

‰ Pictures with contact details of Office Management, Acting Provincial Manager and the Provincial Champion for the North West Province are displayed at all public areas.

‰ All Stakeholder Forums have been established and are maintained. ‰Four (4) officers were appointed on the 31st July 2011, to service Health centres in Potchefstroom, Ventersdorp, Geluksspan and Klerksdorp Health centres. ‰The Province has to date connected 14 hospitals out of 33 which is

the Provincial target. 47 Highly Confidential Achievement cont...... ‰The Regional Office Klerksdorp received the Vocational Award offered by the Rotary Club International and Wesvaal Chamber of Business for Excellence Service in Public Sector Award. DHA in Klerksdorp was competing with SARS and Health Department and it was reckoned the best performing Government Department, (referring to ID’s and Passports turnaround-time as well as the cleanliness of the Office).

‰Assisted SASSA in their pilot project to identify ±700 beneficiaries who had registered Child Support Grant fraudulently, either fictitious children or children belonging to another mothers.

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THANK YOU

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