DOCSLIB.ORG

DELIVERABLE D6.3 – Report on Economic and Business Impacts

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
DELIVERABLE D6.3 – Report on Economic and Business Impacts ESPRESSO systEmic Standardisation apPRoach to Empower Smart citieS and cOmmunities Co-funded by GA 691720 the Horizon 2020 Framework Programme of the European Union ! DELIVERABLE D6.3 – Report on economic and business impacts Project Acronym: ESPRESSO Grant Agreement number: 691720 Project Title: systEmic Standardisation apPRoach to Empower Smart citieS and cOmmunities Revision: Martin Fabisch, Sven Dubner Authors: Giancarlo Senatore, Giovanna Galasso, David Brunelleschi, Giorgio Farina Project co-funded by the the Horizon 2020 Framework Programme of the European Union Dissemination Level P Public X C Confidential, only for members of the consortium and the Commission Services D6.3 - Report on business impacts File: D6.3 Report on business impacts.docx Page: 1 of 61 ! ! ESPRESSO systEmic Standardisation apPRoach to Empower Smart citieS and cOmmunities Co-funded by GA 691720 the Horizon 2020 Framework Programme of the European Union ! 1.!Revision history and statement of originality 1.1.!Revision history Rev Date Author Organization Description 0.1 4/08/2017 Giorgio Farina - David PwC Initial literature analysis Brunelleschi – Francesco Mureddu - Giovanna Galasso – Giancarlo Senatore 0.2 29/09/2017 Giorgio Farina - David PwC Inclusion of survey results Brunelleschi – Francesco and drafting of chapter 4 Mureddu - Giovanna on the economic impact Galasso – Giancarlo analysis and inclusion of Senatore relevant case studies 0.3 27/10/2017 Giorgio Farina - David PwC Drafting of chapters 5,6 Brunelleschi – Francesco Mureddu - Giovanna Galasso – Giancarlo Senatore 0.4 30/11/2017 Giorgio Farina - David PwC Drafting of chapter 7 on Brunelleschi – Francesco conclusions and integration Mureddu - Giovanna of further case studies Galasso – Giancarlo Senatore 0.5 12/12/2017 Giorgio Farina - David PwC, Technische Document revision and Brunelleschi – Francesco Universität inclusion of additional Mureddu - Giovanna Kaiserslautern, information Galasso – Giancarlo Fraunhofer Senatore – Martin Fabisch – Sven Dubner 1.0 20/12/2017 Barth De Lathouwer, Irene OGC, TRILOGIS Quality Check Facchin 1.2.!Statement of originality This deliverable contains original unpublished work except where clearly indicated otherwise. Acknowledgement of previously published material and of the work of others has been made through appropriate citation, quotation or both. D6.3 - Report on business impacts File: D6.3 Report on business impacts.docx Page: 2 of 61 ! ! ESPRESSO systEmic Standardisation apPRoach to Empower Smart citieS and cOmmunities Co-funded by GA 691720 the Horizon 2020 Framework Programme of the European Union ! 2.!List of references Num Full Reference ber Accenture Strategy (2017) Smart Cities, How 5G Can Help Municipalities Become Vibrant Smart Cities. Available at [1] https://www.accenture.com/t20170222T202102__w__/us-en/_acnmedia/PDF- 43/Accenture-5G-Municipalities-Become-Smart-Cities.pdf [2] Alfino, S., (2014). “The role of standards in enabling future cities”, BSI. Arup (2014) Delivering the Smart City, Governing Cities in the Digital Age. Available [3] at https://www.ucl.ac.uk/steapp/docs/delivering-the-smart-city Batty et al (2012) Smart cities of the future. The European Physical Journal Special [4] Topics. Available at http://www.complexcity.info/files/2013/08/BATTY-EPJST- 2012.pdf BI Intelligence (2015) The Internet of Things is poised to create hundreds of billions of dollars in economic value for cities worldwide. Available at [5] http://www.businessinsider.com/internet-of-things-to-create-hundreds-of-billions- in-economic-value-for-cities-2015-7?IR=T BIS., (2013). “Smart Cities: Background paper”, Department for Business [6] Innovation & Skills.! Blind, K. & Jungmittag, A. & Mangelsdorf, A. (2011) The Economic benefits of Standardisation. DIN. Available at [7] https://www.din.de/blob/89552/68849fab0eeeaafb56c5a3ffee9959c5/economic- benefits-of-standardization-en-data.pdf BSA, The Software Alliance (2015) What’s the Big Deal With Data. Available at [8] http://data.bsa.org/wp-content/uploads/2015/12/bsadatastudy_en.pdf BT (2016) the role of ICT in reducing carbon emissions in the EU. Available at [9] https://www.btplc.com/Purposefulbusiness/Ourapproach/Ourpolicies/ICT_Carbon_R eduction_EU.pdf Cisco (2014) IoE-Driven Smart Street Lighting Project Allows Oslo to Reduce Costs, Save Energy, Provide Better Service. Available at [10] https://www.cisco.com/c/dam/m/en_us/ioe/public_sector/pdfs/jurisdictions/Oslo_Ju risdiction_Profile_051214REV.pdf City of Bremen Cuts Energy Consumption and Consolidates Building Management with Wonderware Solution (2009). Available at [11] https://smartcitiescouncil.com/resources/city-bremen-cuts-energy-consumption- and-consolidates-building-management-wonderware-solution City of Helsinki Helsinki 3D+ A New Generation of City Models. Available at [12] https://www.hel.fi/hel2/tietokeskus/data/dokumentit/HelLovesDev/Helsingin_3D- malli_Hel_Dev_09022017.pdf D6.3 - Report on business impacts File: D6.3 Report on business impacts.docx Page: 3 of 61 ! ! ESPRESSO systEmic Standardisation apPRoach to Empower Smart citieS and cOmmunities Co-funded by GA 691720 the Horizon 2020 Framework Programme of the European Union ! CITYKeys (2016) Deliverable 1.4 Smart city KPIs and related methodology – final. [13] Available at http://nws.eurocities.eu/MediaShell/media/D1.4- CITYkeys_D14_Smart_City_KPIs_Final_20160201.pdf Echelon (2014) Oslo street lighting system slashes energy use with lonworks network. Available at [14] https://www.echelon.com/assets/bltd6560c36a2c5f39f/Lighting-City-of-Oslo-Street- lighting-case-study.pdf European Commission (2003) Cohesion policy – dialogue with regional and local [15] authorities. Available at http://eur-lex.europa.eu/legal- content/EN/TXT/HTML/?uri=LEGISSUM:g24228&from=EN European Commission (2006) MEPSIR - Measuring European Public-Sector Information Resources - Final report of study on exploitation of public sector information – benchmarking of EU framework conditions - Executive summary and [16] Final report Part 1 and Part 2. Available at https://ec.europa.eu/digital-single- market/en/news/mepsir-measuring-european-public-sector-information-resources- final-report-study-exploitation-0 European Commission (2015) Creating Value through Open Data. European Data Portal. Available at [17] https://www.europeandataportal.eu/sites/default/files/edp_creating_value_through _open_data_0.pdf Eurosion (2004) Living with coastal erosion in Europe: Sediment and Space for [18] Sustainability. Available at http://www.eurosion.org/reports-online/part1.pdf Eurostat. Methodological section. Available at [19] http://ec.europa.eu/eurostat/web/maritime-policy-indicators/methodology Hammarby Sjostad Ekonomisk Forening. Available at [20] http://www.hammarbysjostad.se/energy/?lang=en Higgins, S. (2017) City Model of the Future: Helsinki 3D+. Available at [21] https://www.spar3d.com/sponsored/sponsored-software/city-model-future-helsinki- 3d/ IHS Economics & HIS Technology (2017) The 5G economy: How 5G technology will [22] contribute to the global economy. Available at https://cdn.ihs.com/www/pdf/IHS- Technology-5G-Economic-Impact-Study.pdf IPS Group (2017) L.A expands smart-parking coverage area to 3 new communities. [23] Available at http://www.ipsgroupinc.com/l-a-expands-smart-parking-coverage- area-to-3-new-communities/ Lea, R. (2017). Smart Cities: an overview of the Technology Trends Driving Smart [24] Cities. IEEE Lebeck, S. (2014), The 'smart city' movement: From experimentation to [25] standardization | GreenBiz D6.3 - Report on business impacts File: D6.3 Report on business impacts.docx Page: 4 of 61 ! ! ESPRESSO systEmic Standardisation apPRoach to Empower Smart citieS and cOmmunities Co-funded by GA 691720 the Horizon 2020 Framework Programme of the European Union ! Li, B., Xing, X., Xuan, H., & Wang, X. (2017). Zhengdong New District Smart [26] Government Application System Construction and Its Development Strategy Research. In MATEC Web of Conferences. McGarr, T., & Digby-Rogers, T., (2017), Overview of BSI and Standardization (Smart [27] Cities & Big Data), Poster presentation. Santander Smart City Plan Director de Innovaciòn. Available at [28] http://santander.es/sites/default/files/plan_director_innovacion_0.pdf SAS (2016) The Value of Big Data and the Internet of Things to the UK Economy. [29] Available at https://www.sas.com/content/dam/SAS/en_gb/doc/analystreport/cebr- value-of-big-data.pdf SCC, (2017), Smart Cities Guidance Note, Smart City Standards. Smart Cities Council, [30] Austarlia and New Zealand. Simon Joss, Matthew Cook & Youri Dayot (2017) Smart Cities: Towards a New [31] Citizenship Regime? A Discourse Analysis of the British Smart City Standard, Journal of Urban Technology. SmartEnCity, Tartu – From Hrustsovkas to Smartkovskas. Available at [32] http://smartencity.eu/about/lighthouse-cities/tartu-estonia/ Washburn, D., & Sindhu, U., (2010). Helping CIOs Understand “Smart City” [33] Initiatives. Making Leaders Successful Every Day. FORRESTER. D6.3 - Report on business impacts File: D6.3 Report on business impacts.docx Page: 5 of 61 ! ! ESPRESSO systEmic Standardisation apPRoach to Empower Smart citieS and cOmmunities Co-funded by GA 691720 the Horizon 2020 Framework Programme of the European Union ! 3.!Table of Acronyms Acronym Description CEBR Centre for Economics & Business Research EU European Union GDP Gross Domestic Product ICT Information and Communication Technologies IoT Internet of Things NGO Non-governmental organization PSI Public Sector Information SME Small and Medium
Load more

Recommended publications
  • Avoiding Greenwashing in Event Marketing: an Exploration of Concepts, Literature and Methods
    Journal of Management and Sustainability; Vol. 7, No. 4; 2017 ISSN 1925-4725 E-ISSN 1925-4733 Published by Canadian Center of Science and Education Avoiding Greenwashing in Event Marketing: An Exploration of Concepts, Literature and Methods Kai-Michael Griese1, Kim Werner1 & Johannes Hogg2 1 School of Management, University of Applied Science, Osnabrück, Germany 2 School of Management, Fresenius University of Applied Science, Hamburg, Germany Correspondence: Kai-Michael Griese, School of Management, University of Applied Science, Osnabrück, Germany, Caprivistraße 30a, Tel: 49-541-969-3880. E-mail: [email protected] Received: August 25, 2017 Accepted: September 20, 2017 Online Published: October 25, 2017 doi:10.5539/jms.v7n4p1 URL: http://doi.org/10.5539/jms.v7n4p1 Abstract Greenwashing, defined by the Oxford Dictionary as “disinformation disseminated by an organization so as to present an environmentally responsible public image” can cause multifarious problems for companies. The phenomenon of greenwashing has, however, not attracted much attention in the event marketing literature to date. The purpose of this paper is twofold. It first describes and analyses the specific characteristics and features of greenwashing in event marketing. It then seeks to identify the current fundamental approaches of how to avoid greenwashing in event marketing and to assess their potential. A two-step literature analysis with complementary search approaches served as a methodical framework. First, journals related to event marketing were screened for the keywords “greenwashing” and “greenwash”. Next, the general literature was consulted for the same keywords. The results clearly demonstrate that the subject of greenwashing has been widely neglected in the event literature.
    [Show full text]
  • Introduction to Sustainability Sustainability Essentials
    SUSTAINABILITY ESSENTIALS A SERIES OF PRACTICAL GUIDES FOR THE OLYMPIC MOVEMENT INTRODUCTION TO SUSTAINABILITY SUSTAINABILITY ESSENTIALS SUSTAINABILITY ESSENTIALS Sustainability is one of the most pressing • The IOC as an organisation: To embrace challenges of our time across a wide sustainability principles and to include spectrum of social, environmental and sustainability in its day-to-day operations. economic matters. Major issues such as climate change, economic inequality and • The IOC as owner of the Olympic social injustice are affecting people Games: To take a proactive and leadership throughout the world. These are also role on sustainability and ensure that it is pressing concerns for the sports community, included in all aspects of the planning and both for managing its day-to-day affairs and staging of the Olympic Games. for its responsibilities towards young people and future generations. We also recognise • The IOC as leader of the Olympic that sport has an unrivalled capacity to Movement: To engage and assist Olympic motivate and inspire large numbers of Movement stakeholders in integrating people. This is why we believe that the sustainability within their own organisations Olympic Movement has both a duty and an and operations. opportunity to contribute actively to global sustainability in line with our vision: “Building Following on from Olympic Agenda 2020, a better world through sport”. we issued the IOC Sustainability Strategy in December 2016. The Strategy is based on It is therefore logical that sustainability forms our three spheres of responsibility and five one of the key elements of Olympic Agenda focus areas, as illustrated below. 2020, the Olympic Movement’s strategic roadmap adopted in December 2014.
    [Show full text]
  • Implementation Plan for ISO 14001:2004 Environmental Management in Illco Factory”
    University of Azuay Faculty of Law School of International Studies “Implementation plan for ISO 14001:2004 Environmental Management in Illco Factory” Graduate work to obtain the degree of International Studies with biligual honors in Foreign Trade Author: Caroly Alexandra Beltrán Vázquez Director: Engineer Juan Manuel Maldonado Matute Cuenca-Ecuador 2015 DEDICATION This research paper is dedicated to God, the guide of my life, for giving me the opportunity to complete my studies. To my parents, for all their efforts, love and support received, without them I would not be the person I try to be every day. To my teachers for their love and dedication to educate me and help me become an excellent professional. ii ACKNOWLEDGEMENT I thank my advisor Juan Maldonado for his time and patience and for giving me guidance during the development of this study. To the owners of Illco Factory, for giving me the necessary information and trust to develop this thesis. iii INDEX OF CONTENTS DEDICATION .................................................................................................................. ii ACKNOWLEDGEMENT ...............................................................................................iii ABSTRACT .................................................................................................................... vii INTRODUCTION............................................................................................................. 1 1.1 Generalities ............................................................................................................
    [Show full text]
  • Insights Risk Resilience
    Insights Risk Resilience ISSUE 01 / APRIL 2016 When Standards MatterMatter. Insights 22 Intro ISSUE 01 / APRIL 2016 They say that there is nothing more important than being fully equipped with the right knowledge, expertise, and resources to provide your customers satisfactory products and/ or services. But what is more important is the recognition of the dedication and hard work your 28 organization invests day-in and 10 day-out to not only meet customer expectations, but also exceed them. Everyday PECB is one step closer 34 to our vision of a world where best practices are widely disseminated, accessible, affordable, known and used. Our mission to enhance the accessibility of standards, compliance and education for people and organizations by 04 Why Risk Resilience? reducing the certification costs and widening the range for education and certification programs is 06 Risk Assessment in project Management gradually being accomplished. We will continue our journey to 10 Information Security in Banks and Financial Institutions support worldwide professionals that want to differentiate themselves, and follow best 14 Replacing OHSAS 18001 what will ISO 45001 Bring? practices based on internationally recognized standards. 18 Are You Metting Customer Expectations? Eric Lachapelle 22 Social Engineering and Risk From Cyber-Attacks CEO at PECB 14 28 Risk Assessment in Different Disciplines 30 Business Continuity with Cybersecurity 32 The Weakest Link in Information Security 34 News Flash 18 35 What’s Happening on Twitter In recent years, a rapid Before entering such market, it is very important to understand the needs, rules and strategies increase in foreign which help you to grow and increase profitability.
    [Show full text]
  • Uci Sustainability Guidelines June 2021 Table of Contents
    UCI SUSTAINABILITY GUIDELINES JUNE 2021 TABLE OF CONTENTS 01 | PAGE 03 05 | PAGE 51 HOW TO USE THESE SUSTAINABLE CYCLING GUIDELINES EVENT CHECKLISTS 02 | PAGE 04 06 | PAGE 80 INTRODUCTION ADVOCACY CHECKLISTS 03 | PAGE 09 07 | PAGE 88 SUSTAINABILITY ACKNOWLEDGEMENTS OVERVIEW & REFERENCES 04 | PAGE 23 08 | PAGE 90 SUSTAINABILITY IN ABOUT CYCLING FOCUS AREAS THE UCI PAGE 2 HOW TO USE 01 THESE GUIDELINES These guidelines aim to provide simple, practical and essential information on key aspects of sustainability. It is a tool that will help National Federations, Event Organisers, Teams, and other cycling stakeholders navigate this subject’s complexities and start the journey to developing effective sustainability programmes. Introduces the UCI’s commitment to sustainability and its four pillars, Section 1 which are the foundation for transforming our sport, and outlines the role cycling can play in an increasingly challenging world. Gives a broad overview of sustainability, the United Nations Sustainable Section 2 Development Goals, the ISO 20121 management system, and where to start with taking climate action. Contains short overviews, providing a reference point for cycling’s Section 3 essential focus areas, with case studies of sustainability in practice from cycling organisations around the world. Provides checklists highlighting best practice to help organisers deliver sustainable events that maximise positive and minimise negative impacts on people and the planet. These actions are neither exhaustive nor Section 4 compulsory. Organisers must think about what is important and realistic for events according to specific local conditions and plan to address priority objectives. Contains tools and resources to advocate for cycling as a mode of Section 5 transport and encourage better inclusion within our sport.
    [Show full text]
  • Collaborative Integration, Publishing and Analysis of Distributed Scholarly Metadata
    Collaborative Integration, Publishing and Analysis of Distributed Scholarly Metadata Dissertation zur Erlangung des Doktorgrades (Dr. rer. nat.) der Mathematisch-Naturwissenschaftlichen Fakultät der Rheinischen Friedrich-Wilhelms-Universität Bonn vorgelegt von Sahar Vahdati aus dem Tabriz, Iran Bonn 2019 Angefertigt mit Genehmigung der Mathematisch-Naturwissenschaftlichen Fakultät der Rheinischen Friedrich-Wilhelms-Universität Bonn 1. Gutachter: Prof. Dr. Sören Auer 2. Gutachter: Prof. Dr. Rainer Manthey Tag der Promotion: 17.01.2019 Erscheinungsjahr: 2019 Abstract Research is becoming increasingly digital, interdisciplinary, and data-driven and affects different en- vironments in addition to academia, such as industry, and government. Research output representation, publication, mining, analysis, and visualization are taken to a new level, driven by the increased use of Web standards and digital scholarly communication initiatives. The number of scientific publications produced by new players and the increasing digital availability of scholarly artifacts, and associated metadata are other drivers of the substantial growth in scholarly communication. The heterogeneity of scholarly artifacts and their metadata spread over different Web data sources poses a major challenge for researchers with regard to search, retrieval and exploration. For example, it has become difficult to keep track of relevant scientific results, to stay up-to-date with new scientific events and running projects, as well as to find potential future collaborators. Thus, assisting researchers with a broader integration, management, and analysis of scholarly metadata can lead to new opportunities in research and to new ways of conducting research. The data integration problem has been extensively addressed by communities in the Database, Artificial Intelligence and Semantic Web fields. However, a share of the interoperability issues are domain specific and new challenges with regard to schema, structure, or domain, arise in the context of scholarly metadata integration.
    [Show full text]
  • ISO 14001: Current Status and Future Challenges Dick Hortensius NEN
    ISO 14001: current status and future challenges Dick Hortensius NEN Management Systems Titel presentatie 1 Agenda • Background and current status ISO 14000 series • Looking into the future: – ISO SAG-MSS and JTCG – Study group on future challenges for EMS and ISO 14001 • Some future challenges for ISO 14001: – Integration of management systems – Value chain management – Social responsibility • The ISO answer 2 The origin of ISO 14001 • 1990: Preparation of UNCED; The Business Council for Sustainable Development expressed a need for global standards for environmental performance • 1991-1993: ISO Strategic Advisory Group on Environment (SAGE) • 1993: Establishment of ISO/TC 207 Environmental management • 1996: 1st edition of ISO 14001 published 3 ISO 14001 is about….: Environmental policy EMS A I S M P P E A C C T T S S Environmental performance Company Environment ….managing environmental aspects 4 Scope of ISO 14001 Plan Control Act Do Influence Influence Check Environmental management system 5 Vision of ISO/TC 207 ISO/TC 207 is recognized as a leading world-forum for the development of International Standards that lead to improvements in environmental performance of organizations and their products, facilitate world trade and contribute to sustainable development 6 The ISO 14000 series 14046 14067 Water footprint 14064 Carbon footprint GHG monitoring Plan 14040 series Act Do14020 series LCA Environmental labelling Check 14062 14063 14050 14006 Ecodesign 14015 7 ISO 14000 toolbox for environmental management Description of Prioritizing env. The ISO 14040 – series aspects environmental Life Cycle Assessment performance of products ISO 14001 ISO 14001 Improvement of Integration of env. ISO 14062/14006 and 14004 Design for Environment environmental and 14004 aspects in design performance of and development products The ISO 14020 series Environmental labels and Information about Act Plan Declarations environmental ISO 14067 on carbon FP aspects of products Communicating 14046 on water FP env.
    [Show full text]
  • Document Number Title Most Recent Publication Date Scope Sector 1 Sector 2 Sector 3 Sector 4 Contents
    Document Number Title Most Recent Scope Sector 1 Sector 2 Sector 3 Sector 4 Contents Publication Date ARINC 654 ENVIRONMENTAL DESIGN 9/12/1994 Refers electromagnetic Transportation Systems 1.0 INTRODUCTION GUIDELINES FOR compatibility, shielding, 1.1 Objectives INTEGRATED MODULAR thermal management, 1.2 Scope AVIONICS PACKAGING AND vibration and shock of IMA 1.3 References INTERFACES systems. Emphasis is placed 2.0 VIBRATION AND SHOCK both on the design of IMA 2.1 Introduction components and their 2.2 Vibration and Shock Isolation electrical, optical and electro- 3.0 THERMAL CONSIDERATIONS mechanical interfaces. 3.1 Thermal Management 3.1.1 Electronic System Thermal Design Objectives 3.1.2 Design Condition Definitions 3.1.3 Air Flow 3.1.4 Fully Enclosed and Flow- Through Cooling 3.1.5 Thermal Design Conditions 3.1.6 Cooling Hole Sizes - Limit Cases 3.2 Electronic Parts Application 3.3 Ambient Temperatures 3.4 Equipment Sidewall Temperature 3.5 LRM Thermal Appraisal 3.6 Thermal Interface Information 3.7 Materials for Thermal Design 4.0 DESIGN LIFE 4.1 Operational Design Life 4.2 Failure Modes ARINC 666 ITEM 7.0 Encryption and 2002 Information Technology f l/ Authentication ATIS 0300100 IP NETWORK DISASTER 1/12/2009 Pertains to enumerate Information Technology Emergency Services RECOVERY FRAMEWORK potential proactive or automatic policy-driven network traffic management actions that should be performed prior to, during, and immediately following disaster conditions. ATIS 0300202 Internetwork Operations 1/11/2009 Describes the cooperative Information Technology Emergency Services communications Guidelines for Network network management Management of the Public actions (that may be) Telecommunications required of interconnected Networks under Disaster network operators during Conditions emergency conditions associated with disasters that threaten life or property and case congestion in the public telecommunications networks.
    [Show full text]
  • International Standard Iso 20121:2012(E)
    INTERNATIONAL ISO STANDARD 20121 First edition 2012-06-15 Event sustainability management systems — Requirements with guidance for use Systèmes de management responsable appliqués à l'activité événementielle — Exigences et recommandations de mise en œuvre Reference number ISO 20121:2012(E) Licensed to Mrs. Cavanna ISO Store order #: 10-1304363/Downloaded: 2012-11-20 Single user licence only, copying and networking prohibited © ISO 2012 ISO 20121:2012(E) COPYRIGHT PROTECTED DOCUMENT © ISO 2012 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISO's member body in the country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail [email protected] Web www.iso.org Published in Switzerland Licensed to Mrs. Cavanna ISO Store order #: 10-1304363/Downloaded: 2012-11-20 Single user licence only, copying and networking prohibited ii © ISO 2012 – All rights reserved ISO 20121:2012(E) Contents Page Foreword ............................................................................................................................................................ iv Introduction ......................................................................................................................................................... v 1 Scope .....................................................................................................................................................
    [Show full text]
  • ISO 9001, Quality Management Systems — Requirements
    Task Name [1] ISO 9001, Quality management systems — Requirements [2] ISO 9004, Quality management systems — Guidelines for performance improvements [3] ISO 10002, Quality management — Customer satisfaction — Guidelines for complaints handling in organ. [4] ISO 10005, Quality management systems — Guidelines for quality plans [5] ISO 10006, Quality management systems — Guidelines for quality management in projects [6] ISO 10007, Quality management systems — Guidelines for configuration management [7] ISO 10012, Measurement management sys — Requirements for measu. processes and measuring equipment [8] ISO/TR 10013, Guidelines for quality management system documentation [9] ISO/TR 10014, Guidelines for managing the economics of quality [10] ISO 10015, Quality management — Guidelines for training [11] ISO/TR 10017, Guidance on statistical techniques for ISO 9001:2000 [12] ISO 19011, Guidelines for quality and/or environmental management systems auditing [13] ISO/IEC Guide 62, General requirements for bodies operating assessment and certification/registration TSE ISO Guide 73 Risc Management SA 8000 Social Accountability Standard ISO 8402:1994, Quality management and quality assurance-Vocabulary. ISO 10011-1:1990, Guidelines for auditing quality system-Part 1: Auditing. ISO/IEC Guide 2:1996, Standardization and related activities-General vocabulary. ISO/IEC Guide 7:1994, Guidelines for drafting of standards suitable for use for conformity assessment. ISO/IEC Guide 23:1982, Methods of indicating conformity with standards for third-party certification systems. ISO/IEC Guide 25:1990, General requirements for the competence of calibration and testing laboratories. ISO/IEC Guide 27:1983, Guidelines for corrective action to be taken by a certification body in the event of misuse of its mark of conformity.
    [Show full text]
  • Recently Completed September October 2013
    Current Standards Activities Page 1 of 21 Browse By Group: View All New Publications | Supplements | Amendments | Errata | Endorsements | Reaffirmations | Withdrawals | Formal Interpretations | Informs & Certification Notices | Previous Reports Last updated: November 5, 2013 New Publications This section lists new standards, new editions (including adoptions), and special publications that have been recently published. Clicking on "View Detail" will display the scope of the document and other details available on CSA’s Online store. Program Standard Title Date Posted Scope Energy C900.1-13 Heat meters - Part 1: General requirements 10/31/2013 View Detail (Adopted EN 1434-1:2007, second edition, 2007-02, with Canadian deviations) Energy C900.2-13 Heat meters - Part 2: Constructional requirements 10/31/2013 View Detail (Adopted EN 1434-2:2007, second edition, 2007-02, with Canadian deviations) Energy C900.3-13 Heat meters - Part 3: Data exchange and interfaces 10/31/2013 View Detail (Adopted EN 1434-3:2008, second edition, 2008-10) Energy C900.4-13 Heat meters - Part 4: Pattern approval tests 10/31/2013 View Detail (Adopted EN 1434-4:2007, second edition, 2007-02, with Canadian deviations) http://standardsactivities.csa.ca/standardsactivities/recent_infoupdate.asp 11/5/2013 Current Standards Activities Page 2 of 21 Energy C900.5-13 Heat meters - Part 5: Initial verification tests 10/31/2013 View Detail (Adopted EN 1434-5:2007, second edition, 2007-02) Energy C900.6-13 Heat meters - Part 6: Installation, commissioning, operational 10/31/2013 View Detail monitoring and maintenance (Adopted EN 1434-6:2007, second edition, 2007-02) Electrical / C22.1HB-12 Guide explicatif du CCÉ, Explication des articles du code canadien de 10/31/2013 View Detail Electronics l'électricité, Première partie Construction W59-13 Welded steel construction (metal arc welding) 10/28/2013 View Detail Products and Materials Construction CSA B45.8-13/IAPMO Terrazzo, concrete, and natural stone plumbing fixtures 10/17/2013 View Detail Products and Z403-2013 Materials Electrical / C22.2 NO.
    [Show full text]
  • Catalogue De Formation 2020
    CATALOGUE DE FORMATION 2020 RCCM : CI-ABJ-2018-B-23937 N0CC :1846885 K Siège Social : ABIDJAN-Cocody Faya 08 BP 2423 ABIDJAN 08 Régime d’imposition : Réel Simplifié, Centre des Impôts de la Riviera Palmeraie Banque CORIS BANK : compte bancaire n° : CI 166 01017 04580324101 87 TEL : +225 22 46 90 17/74 62 25 82 E-mail : [email protected] SECURITE OPERATIONNELLE & TIC FORMATIONS CERTIFIFANTES DUREE DATES 06 au 10 Juillet EC Council - Certified Ethical Hacker (CEHv10) 05 Jours 03 au 07 Février 07 au 11 Juillet EC Council - Certified Network Defender (CND) 05 Jours 03 au 07 Février 14 au 18 Juillet EC Council - Certified Security Analyst (ECSAv10) 05 Jours 10 au 15 Février EC Council - Certified Secure Computer User 13 au 14 Juillet 02 Jours 17 au 18 Février (CSCUv2) 19 au 20 Juillet Hacking & Sécurité 02 Jours 19 au 20 Février 20 au 22 Juillet Maintenance Informatique 03 Jours 24 au 26 Février 13 au 15 Juillet Système Informatique et Réseau 03 Jours 19 au 21 Février 24 au 26 Février 22 au 24 Juillet Maîtrise des outils de sauvegarde 03 Jours 26 au 28 Février 27 au 29 Juillet Sécurité des Réseaux et Informatiques 03 Jours RCCM : CI-ABJ-2018-B-23937 N0CC :1846885 K Siège Social : ABIDJAN-Cocody Faya 08 BP 2423 ABIDJAN 08 Régime d’imposition : Réel Simplifié, Centre des Impôts de la Riviera Palmeraie Banque CORIS BANK : compte bancaire n° : CI 166 01017 04580324101 87 TEL : +225 22 46 90 17/74 62 25 82 E-mail : [email protected] MANAGEMENT DE LA SECURITE DU SYSTEME D'INFORMATION FORMATIONS CERTIFIANTES
    [Show full text]