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Liz Lanza, Director Office of Compulsive and Problem Gambling PA Gaming Control Board  Mandated by the PA Legislature in the PA Racehorse Development and Gaming Act of 2004  Regulated, administered and maintained by the PGCB’s Office of Compulsive and Problem Gambling.  A voluntary program to assist problem gamblers to be excluded from participating in legalized gaming activities under the jurisdiction of the PGCB and from receiving any gaming privileges that may be a temptation such as check cashing privileges, player club membership, complimentary goods and services, targeted mailings and promotional materials related to gaming activities.

Self-Exclusion only applies to the gaming floor of gaming facilities in Pennsylvania.

 However a licensee may ban self- excluded persons from their entire property and/or their properties in other jurisdictions.

Self-Exclusion is a tool to help problem gamblers distance themselves from the temptation of gambling. This program is also used as a gateway to treatment.  Is:  Is NOT:  A forum for the problem  A cure-all gambler to accept  A substitute for personal responsibility treatment for the problem  A program for someone  A method to provide the who occasionally gambles problem gambler with irresponsibly but is not a some isolation from the chronic or pathological temptations of gambling gambler  A deterrent to destructive behavior  The person filing the request for Self-Exclusion may request to be excluded from gaming activities for one of the following:  One Year  Five Years  Lifetime  Self-exclusions for 1 or 5 years remain in effect until the self-excluded person requests removal from the list. A person may, upon the conclusion of the period of self-exclusion, request to be removed from the list by submitting, in person, a completed request for removal.

 Self-excluded individuals identified on the gaming floor/property of a casino in PA.  Winnings are forfeited  Arrest made by PA State Police  Appear in front of District Justice  Fine  Future for PA violators- therapeutic justice There have been 5,369 voluntary requests from individuals for placement on the PGCB Self-Exclusion List

*Self-exclusions do not expire. Individuals who have requested 1 or 5 years, may, at the conclusion of the period selected, request to be removed from the self- exclusion list.

*Age at intake

• Self-excluded individuals who reported to have sought treatment: 24% or 1271 individuals.

• Self-excluded individuals who reported to be Self- excluded in other jurisdictions: 7.3% or 390 individuals.

• Self-excluded individuals who reported to have gambled in PA facilities prior to self-exclusion: 68% or 3659 individuals

• Age range of self-excluded individuals: 21-89 years* Percentage is based on voluntary answers given at time of intake *Age at intake

932 known violations of the terms of self-exclusion.  As of June 1, 2013, there have been 1,018 requests for removal.

 247 individuals who had removed themselves from the Self-Exclusion List have since voluntarily placed themselves back on the list. That is 24% of all removals.

 264 days is the average number of days before signing back up on the self-exclusion list

Of the 1,018 Removals • 402 individuals admitted to gambling in other jurisdictions while on the PA Self-Exclusion List.

• 97 individuals admitted to gambling in Pennsylvania while on the PA Self-Exclusion List.

• 128 individuals admitted to seeking treatment while on the PA Self-Exclusion List.

• 50 individuals admitted to signing up for self- exclusion in other jurisdictions while on the PA Self-Exclusion List.

Stephen L. Martino, Director and Gaming Control Agency  Authorized under Maryland Regulation (COMAR 36.01.03)

 Administered by the Maryland Lottery and Gaming Control Agency

 Operational since January 2011

 Sample application and FAQ can be found at: http://mdlottery.com/about-us/responsible-play/

 The Maryland Voluntary Exclusion Program is a tool of personal responsibility.  Applications are made in-person with a MLGCA staff member.  Individuals may elect a two-year or lifetime ban.  Prohibited from entering any Maryland gaming facility, accessing any gaming privileges (check cashing, cash advance, players club membership, comps, or direct mailings)  Violators are subject to arrest/citation for criminal trespass and forfeiture of jackpot winnings.

Enrollment by Year 120

100 104

80 81

60 56

40

20

0 2011 2012 2013

Casino openings: * September 2010 * January 2011 * June 2012 * May 2013 Enrollment by Gender

126

118

Male Female Duration*

Two year, 121 Lifetime, 123

* Voluntary exclusions do not expire. Individuals may, at the conclusion of the two year period, request to be removed from the Maryland Voluntary Exclusion Program. Duration Chosen by Gender 80

70 69 60 64 57 50 54

40

30

20

10

0 Two Year Lifetime

Male Female Age Groups 90

80 80 70

60

50 50 48 40 38 30

20 21

10 6 0 21-24 25-34 35-44 45-54 55-64 Over 65 Violations 6

5 5

4

3 3

2 2 2

1 1 1

0 2011 2012 2013

Two Year Lifetime  Traditional Lottery Voluntary Exclusion Program launched May 20, 2013.

 Maryland is the 3rd state to operate a traditional lottery program.

 As of June 27, 2013 – 9 enrollments

Self-Exclusion Program

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 31  Tribal/State Compacts authorize and require the process Section 3v(2)A-K  Arizona Department of Gaming Self-Exclusion Form  Download from www.azgaming.gov or www.problemgambling.az.gov 11/8/2007  Fill in every box; aka would be “Jim” for James  Must have a physical street address  Race/Ethnicity  Select one, five, or ten years for self ban  Patron and Notary signature dates must match  Legible

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 32  Color Photograph  Close up of the person’s head, neck, shoulders  Consistent place and pose for best lighting  Scars / Tattoos: What is visible!  Optional Information: Encourage people to mark only the truly problematic activities  All Arizona and all associated services  Restaurants  Shows  Harrah’s / Caesar’s Entertainment caveat

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 33 Self-Exclusion

Irrevocable

Consequences for Violation of Self Exclusion

 Forfeit Jackpot

 Escort Out; Citation or Arrest for Trespassing

 Additional days/months to Permanent Barr

 The State, Tribe, and/or Casino are not responsible for financial loss

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 34 Arizona Department of Gaming Self-Exclusion Form Please print clearly:

Full Name: SS #: Date of Street Address: Birth: Zip City: State: Code: Home Business Driver’s Phone: Phone License #/State

Height: Weight: Hair: Eyes: Sex:

Any other names used (a.k.a.):

Scars/Tattoos: Race: ______I request information be mailed to me describing services available to help me with my gambling problem. (Initials required; no return address will be used.) Optional Information: Gambling activities that cause the most problems (mark all that apply) Slots Poker

Blackjack Bingo Keno Horse/Dog Races Video Poker Lottery Sports Internet Stocks

I, ______, acknowledge that I am a problem gambler and voluntarily seek to exclude myself from Indian Gaming Facilities in Arizona.* With my initials, I hereby request and authorize the Arizona Department of Gaming to place my name on the list of self-excluded persons for a period of one year_____, five years_____, or ten years_____. (Initial the specific time period you are selecting.)

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 35 I have reviewed and understand the following terms and restrictions of this self- exclusion and agree to all of them: • This exclusion is valid for all Indian Gaming Facilities within the State of Arizona and all services associated with those Gaming Facilities. • I will not attempt to enter and/or use any of the services or privileges of the Gaming Facilities from which I have requested exclusion during the period of this self-exclusion. • I understand that the Tribal Gaming Office shall require the Gaming Facility Operator to take reasonable steps to identify self-excluded persons who may be in a Gaming Facility and, once identified, promptly escort the self-excluded person from the Gaming Facility. • I understand the ultimate responsibility to limit my access to all Indian Gaming Facilities within the State of Arizona and/or gaming services remains mine alone. • This self-exclusion request is irrevocable during the time period indicated above. • The Arizona Department of Gaming will treat this self-exclusion request confidentially. However, pursuant to Section 3(v)(D) of the Compact, the State Gaming Agency shall, on a monthly basis, provide the compiled information to the Tribal Gaming Office. The Tribe shall treat the information received from the State Gaming Agency under this Section as confidential and such information shall not be disclosed except to the Gaming Facility Operator and other tribal gaming offices for inclusion on their lists, or to appropriate law enforcement agencies, if needed, in the conduct of an official investigation or unless ordered by a court of competent jurisdiction.  Although the self-exclusion list is provided only to Arizona casinos, there may be casino management companies operating Arizona casinos, such as Harrah’s, which have a policy that any person excluded from one of their casinos is excluded from all of their casinos throughout the country. Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 36  Date______ Signature  State of ______ County of ______ Subscribed and sworn to (or affirmed) before me this ____ day of ______, 20___.  ______ Notary Public  [Place notary seal above] My Commission expires:______  Mail or deliver completed form, with minimum 2” x 3” original color photograph (head and shoulders) to:

Larissa T. Pixler Note: A clearly-identified digital JPEG picture may Arizona Department of Gaming be sent by e-mail to [email protected] 1110 W. Washington, Suite 450 Phoenix, Arizona 85007

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 37 2,870 Total Individuals

1600 53% 1400 1429 47% 1200 1341

1000

800

600

400 The Male/Female percentage 200 in late 2003 and 2004 was 0 49%/51% - the only time Male Female there were more females. From 05 to present, the total has been between 53 & 55%

Larissa T. Pixler NCPG SE Interstate Comparison July 19,male. 2013 38 Duration Chosen by Gender One Five Ten  2011 1200 73% Female M: 8% 25% 66% 1000 Male 63% F: 10% 30% 60% 800  2009 600 M: 8% 30% 61% 400 26% 20% F: 11% 34% 55% 11% 200 7%  2007

0 M: 14% 28% 58% One Year Five Years Ten Years F: 15% 33% 52%

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 39

Total Duration Chosen in One Five Ten Percentages One Year 2011: n = 255 9% 27% 64% 9%

2009: 10% 32% 58%

2007: 15% 30% 55% Five Years n = 652 2005: 23% 22% 27% 51% Ten Years n = 1963 68% 2003: 46% 19% 35%

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 40 Native Asian American Middle Other 8% 2% Eastern 1% 4% 5Black 4%

Hispanic 15%

Cauc. Race/Ethnicity 65%

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 41 ARIZONA DEPARTMENT OF GAMING Self Excluded Male and Female Age Groups As of May 31, 2013

450 30% 33% 400 Male 23% 350 Female 23% 23% 300 25% 250

200 14% 150 5% 9% 9% 100 5% 50 1% 0 Age 21-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Over 65

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 42 2870 3000 Violations Self-Exclusion 2500 Rescind Requests 1963 Violations and Rescind Requests 2000 SE Totals current through 1500 31 May 2013. Of the 652 1,963 Ten Year S/E’s, 1000 255 there are 788 reported Violations &

500

6 60 291 Rescind Requests. 23 291 357

0 194 788 1005 One Five Year Ten Years Totals Years

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 43 Month 2-13 2-12 2-11 2-10 2-09 2-08 2-07 2-06 2-05 2-04 2-03 Total Jan 55 47 58 50 56 53 67 28 74 48 0 434 Feb 52 45 33 35 48 56 53 80 48 41 0 394 Mar 45 35 53 57 63 62 53 44 41 45 0 418 Apr 39 39 40 52 40 51 52 56 40 54 2 385 May 44 36 44 40 57 59 50 50 38 45 23 383 Jun 36 49 64 49 50 32 39 54 37 38 374 Jul 32 36 44 51 64 83 45 55 47 38 425 Aug 69 56 44 60 74 60 85 40 43 39 462 Sep 41 32 36 50 53 67 57 64 47 22 406 Oct 49 40 45 45 38 53 41 56 48 34 366 Nov 48 37 38 39 40 42 53 32 44 35 325 Dec 39 40 34 24 27 40 27 68 41 24 301 Total 235 516 518 539 582 627 652 605 610 540 255 5444

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 44 2-13 2-12 2-11 2-10 2-09 2-08 2-07 2-06 2-05 2-04 2-03 Total

Male 106 257 276 275 279 312 343 332 333 273 125 2805

Fem 129 259 242 264 303 315 309 273 277 267 130 2639

Total 235 516 518 539 582 627 652 605 610 540 255 5444

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 45 Start SE Total Female% Male% Duration Duration% Arizona~ 2003 2,870 47% 53% 1, 5, 10 9%, 23%, 68% California~ 2007 2,464 23% 77% 1, 5, Life 31%, 22%, 46% Colorado 2010 253 54% 46% 3, 5, 10, Life 7%, 6%, 1%, 85% Delaware 2004 260 51% 49% 1, 5, Life 26%, 22%, 51% Illinois 2002 10,017 46% 54% Lifetime*** Indiana 2004 5,783 46% 54% 1, 5, Life 39%, 24%, 37% Iowa~ 2004 6,431 Lifetime Kansas 2010 255 42% 58% 2, Life 56%, 44% Maryland~ 2011 244 48% 52% 2, Life 49%, 51% Michigan~ 1997 3,197 38% 62% Lifetime Mississippi~ 2003 1,533 55% 45% 5, 10, Life 48%, 8%, 44% Missouri~ 1996 13,810 47% 53% 5, Life 57%, 43% New Jersey~ 2001 1,329 1, 5, Life 20%, 33%, 47% Pennsylvania~ 2006 5,369 43% 57% 1, 5, Life 56%, 20%, 24%

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 46 Asian Blk Cauc. Hisp. M.East Native Other UNK Arizona~ 8% 5% 65% 15% 4% 2% 1% California~ 40% 8% 22% 13% 5% 0% 11% 1% Colorado 11% 2% 75% 9% 1% 2% Delaware Illinois 9% 17% 68% 4% < 1% 2% Indiana Iowa~ Kansas 23% 5% 60% 12% < 1% < 1% Maryland~ 7% 20% 69% 1% < 1% 2% Michigan~ Mississippi~ 6% 32% 62% Missouri~ 5% 19% 69% 2% 1% 1% 1% 3% New Jersey~ Pennsylvania~ 5% 13% 78% 2% 1% 1% 1%

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 47 21-24 25-34 35-44 45-54 55-64 65 + UNK Arizona~ 91 478 765 803 541 192 California~ 41 629 825 589 304 76 Colorado 5 34 65 75 52 16 6 Delaware Illinois 659 2840 5381 1137 Indiana 103 909 1413 1691 1227 437 3 Iowa~ Kansas 9 40 82 74 35 15 Maryland~ 7 37 50 81 48 21 Michigan~ Mississippi~ 21 125 235 824 312 16 Missouri~ New Jersey~ Pennsylvania~ 208 836 1265 1436 1093 504

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 48 Start Duration Violations Rscnd.Rqst $ Seized Arizona~ 2003 1, 5, 10 23, 194, 788 6, 60, 291 727,453.66 California~ 2007 1, 5, Life 780 61 91,141.43 Colorado 2010 3, 5, 10, Life Delaware 2004 1, 5, Life Illinois 2002 Lifetime*** 3,131 1,308,260.06 Indiana 2004 1, 5, Life Iowa~ 2004 Lifetime Kansas 2010 2, Life 25 Maryland~ 2011 2, Life 14 Michigan~ 1997 Lifetime Mississippi~ 2003 5, 10, Life 988 Missouri~ 1996 5, Life New Jersey~ 2001 1, 5, Life Pennsylvania~ 2006 1, 5, Life 517, 189, 226 1018 352,818.23

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 49  If you have any questions:

Larissa T. Pixler Office of Problem Gambling Program Administrator 602.255.3813 Cell: 602.402.4887 [email protected]

Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 50