Dutch-Bangia Limited Human Resources Division

DBBL/l00/014/2020/3688 March 23, 2020

Office Order No. 45/2020

Subject: Initiative to be taken by the Bank to prevent the pandemic of "CORONA VIRUS".

Banking Regulatory & Policy Department, Bank, Head Office, vide their BRPD circular no. 5 dated March 22, 2020 (Annexure-A) has instructed to follow some instructions to prevent Corona Virus.

In this regard, the following steps have been taken by the Bank:

1. A 05 (five) members "Central Quick Response Team" (CQRT) of the following members has been be formed to combat any emergency situation:

IDNo. Name Designation Responsibility 5602 Mr. Shahidur Rahman Khan DMD-2 & CRO Convener 2089 Mr. Md. Abul Kashem Khan SEVP& era Member 4978 Mr. Md. Abdullah AI Mamun SEVP& CAM LCO Member 0464 Mr. Md. Ahteshamul Haque Khan SEVP& COO Member

0075 Mr. Md. Mosharraf Hossain SVP & Head Member Secretary

Besides, 9 (nine) different "Quick Response Teams" has been formed as per country's division- wise to handle the emergency situation list enclosed (Annexure-B). These Teams will keep close contact with the CQRT regarding Corona issues.

2. The following items have been defined the Emergency Banking Services of the bank:

• Cash Receive/ Payment (Over the Counter); • ATM/ Fast Track (FT); • Call Centre; • Internet Banking service; • Nexus Pay, e-Cornmerce, Rocket related service; • pas related Service; • Card related Service; • Agent Banking Service; • Remittance Service.

3. The bank management has given emphasize in the "On Line Banking Service" so that customers can avail banking service though Mobile/Internet Banking, Hotline/Call center. Head of ITOD, Head of ADC & Head of PA & BCD are instructed to take necessary action for ensuring following issues: • Distributing of Posters to the Branches/FTs as per contents designed by CQRT. • Send SMS notifications to the customer as per contents designed by CQRT. Continued on Page # 02

Head Office: 47, Motijheel Commercial Area, Dhaka-1000, Bangladesh Tel: 880-2-9574196-8,9590578, Fax: 880-2-9561889, SWIFT: DBBLBDDH, Web: www.dutchbanglabank.com Dutch-Bangia Bank Limited Human Resources Division

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Subject: Initiative to be taken by the Bank to prevent the pandemic of "CORONA VIRUS".

4. All officials of the Branch/ Division (except Division with roster duty, like ITOD, ADCD, FT, Call center etc) are divided into two sets. Group-Ol, officials is under concerned Branch Manager/ Divisional Head and Group-02, officials under concerned Deputy Manager/ Deputy Head. They will send the list of the officials of the group to Human Resources Division and they will remain on duty as under;

a) Group-Ol will attend office on March 24-25 & 29-31. (Group-02 will be on Roster) b) Group-02 will attend office on April 01- 02 & 05-07. (Group-Ol will be on Roster)

Moreover, those officials who are staying at home in under Rotation; they must connect to office for purpose of official work and always ready to join in the office if needed. The Deputy Manager & Deputy Head of the Division will run the branch/division in consultation with the respective Branch Manager/Divisional Head while they are on roaster duty. Branch Manager/Divisional Head will keep close contact with the Deputy Manager/Deputy Head during his/her roster period.

5. If any official or any of his family member is infected with Corona Virus/ found the symptoms of Corona Virus / come in close contact with infected person, he/she will be on mandatorily Quarantine Leave for 14 days (subject to submission of medical certificate) as pre-recommendation by the Branch Manager/Divisional Head. The list of those employees will send to HRDtime to time by concern manager/head of division.

6. Arrangement of Seminar/Meeting except emergency will be avoided as much as possible. To arrange a meeting in case of emergency, the Protocol of WHO in this regard to be followed. No one will visit other places/Offices from his own Office without proper approval of the competent authority. In this circumstances, no one will go out of the country to attend any seminar/meeting or for personal/official purpose.

7. To discourage visiting/coming of the external persons to the bank, letters /documents to be accepted / distributed through a responsible person of bank's branches/sub-branches & Head Office. Letters /documents must be received at central dispatch or at the entrance of the branch with a responsible official of the branch/division and he will distribute the same to the respective section of the branch. GSD is instructed to provide necessary logistic support in this regard.

8. Necessary equipments to be arranged in the entrance of all Offices of Branch/Division/Sub-Branch/ Agent to detect corona infected person. GSD is instructed to provide necessary support in this regard.

9. The internal paths of movement, door handles, lift & other places which will come in touch with hand of all Offices of Branch/Division/Sub-Branch/Agent to be kept neat & clean (sterilize) regularly before & after opening of the working day and after every alternate hour during the working day. GSD is instructed to provide necessary logistic support in this regard. Continued on Page # 03

Head Office: 47, Motijheel Commercial Area, Dhaka-1000, Bangladesh Tel: 880-2-9574196-8, 9590578, Fax: 880-2-9561889, SWIFT: DBBLBDDH, Web: www.dutchbanglabank.com Dutch-Bangia Bank Limited Human Resources Division

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Subject: Initiative to be taken by the Bank to prevent the pandemic of "CORONA VIRUS".

10. Adequate number of hand sanitizer, covered dustbin, Tissue Paper to be arranged in every Floor/Department of all Offices of Branch/Division/Sub-Branch/ Agent. GSD is instructed to provide necessary logistic support in this regard.

11. Branches are advised to isolate a place for exchanging money /transfer & sorting and arrange for necessary sterilization of that place.

12. Visitors not related to banking activities should be discouraged. Social distance (as per guideline of WHO) should be maintained by the officials/customers in the bank.

13. All kind of Marketing/Sales activities should be conducted using digital marketing platform.

14. To prevent Corona Virus and to increase awareness, Leaflet/Poster will be prepared accommodating the instructions of Ministry of Health, WHO & IEDCR on "Preventive Measures to combat Corona Virus" and will be set up the same in the visible place of every Floor of the Branch /Regional/Divisional/Head Office and will be monitored regularly by Branch Managers/ Divisional Heads. Head of PA&BCD is advised to take necessary action in consultation with CQRT.

15. All kind of Evening banking activities will remain suspended and bank will remain close on Friday and Saturday except the Division of Head Office with roaster duty like ITOD, ITSD, COD, ADCD, H, Call center, etc

This is for kind information of all concerned. This order will come into enforce immediately.

Sd/- SVP & Head of HRD Distribution:

i) All CXOs ii) Head of Division: All Divisions of Head Office for information. iii) Manager: All Branches. iv) PSto the Managing Director & CEO, DBBL, Head Office, Dhaka. v) PSto the Deputy Managing Director-l & 2 DBBL, Head Office, Dhaka.

Human Resources Division

Head Office: 47, Motijheel Commercial Area, Dhaka-1000, Bangladesh Tel: 880-2-9574196-8, 9590578, Fax: 880-2-9561889, SWIFT: DBBLBDDH, Web: www.dutchbanglabank.com Division Wise Quick Response Team of the Bank Annexure-B Dhaka Division

SL Name Designation Br. Code Branch Name Responsibility

1 Mr. Md. Sirajul Islam EVP & Manager 101 Local Office Convener 2 Mr. Md. Rezaul Karim SVP & Manager 105 Motijheel Fx. Branch Member 3 Mr. Md. Rashidul Islam SVP & Manager 103 Banani Branch Member 4 Mr. Md. Abdul Bari Mollah FVP & Manager 116 G Ishan Branch Member 5 Mr. Shamim Ahmed VP & Dy. Manager 101 Local Office Member

Chattogram Division

SL Name Designation Br. Code Branch Name Responsibility 1 Mr. Mohammad Sohel FVP & Manager 102 Branch Convener 2 Mr. Abul Bashar Mohammad Maruf VP & Manager 129 O.R. Nizam Road Branch Member 3 Mr. Shafayet Hassan SAVP & Manager 155 Khatunganj Branch Member 4 Mr. Mahmudur Rahman SAVP & Manager 133 Muradpur Branch Member 5 Mr. Mahmudul Hoque SAVP & Dy. Manager 102 Agrabad Branch Member

Sylhet Division

SL Name Designation Br. Code Branch Name Responsibility

1 Mr. Md. Tahmid Bakht Chowdhury SAVP & Manager 121 Sylhet Branch Convener 2 Mr. Mohammad Nozmul Haque FAVP & Manager 190 Shahjalal Uposhohor Branch Member 3 Mr. Sree Jyotilal Goswami AVP & Manager 201 Amborkhana Branch Member 4 Mr. Sushi I Kumar Dash AVP & Dy. Manager 121 Sylhet Branch Member

Rajshahi Division

SL Name Designation Br. Code Branch Name Responsibility

1 Mr. Md. Fazlul Kabir FAVP & Manager 135 Rajshahi Branch Convener

2 Mr. Md. Asadur Rahman AVP & Manager 268 Natore Branch Member 3 Mr. Md. Rashed Mamun SEa & Manager 240 Chapai Nawabganj Branch Member 4 Mr. Ferdous Ahmedullah SEa & Dy. Manager 135 Rajshahi Branch Member

Barisal Division

SL Name Designation Br. Code Branch Name Responsibility

1 Mr. Md Shahidullslam SAVP & Manager 127 Barishal Branch Convener 2 Mr. Pritam Ghosh AVP & Manager 264 Pirojpur Branch Member 3 Mr. Md. AI Mamun AVP & Dy. Manager 127 Barishal Branch Member 4 Mr. Md. Babul Akter SEa & Manager 295 Jhalakathi Branch Member

Page 1 of 2 Rangpur Division

SL Name Designation Br. Code Branch Name Responsibility 1 Mr. Apurba Roy FAVP & Manager 162 Rangpur Branch Convener 2 Mr. Md. Sharifullslam AVP & Manager 262 Kurigram Branch Member 3 Mr. Md. Jahangir Alam AVP & Manager 172 Dinajpur Branch Member 4 Mr. Ashiqur Rahman EO & Dy. Manager 162 Rangpur Branch Member

Khulna Division

SL Name Designation Br. Code Branch Name Responsibility 1 Mr. Md. Akbar Ali VP & Manager 120 Khulna Branch Convener 2 Mr. Md. Rafiqullslam SAVP & Manager 180 Satkhira Branch Member 3 Mr. Dabajit Das SEO & Manager 279 Bagerhat Branch Member 4 Mr. Md. Arifur Rahman SED & Dy.-Manager 120 Khulna Branch Member

Mymensingh Division '

SL Name Designation Br. Code Branch Name Responsibility 1 Mr. Mohammad Anwar Uddin Khan Mahmud FAVP & Manager 156 Mymensingh Branch Convener 2 Mr. Md. Rafiur Rahman SEO & Manager 206 Jamalpur Branch Member 3 Mr. Sarker Abu Muhammad Kaykobad SED & Manager 241 Netrokona Branch Member 4 Mr. Utpal Kumar Das EO & Dy. Manager 156 Mymensingh Branch Member

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