USEFUL INFO 18th JULY - 25th JULY 2018 Currency: Kuna Dial Code: +385 : BST +1 THE GARDEN RESORT TISNO Average Temp: 25° Emergency: Dial 112 ESSENTIAL INFORMATION USING YOUR FOR THE STORY OF YOUR PHONE IN CROATIA To call a Croatian number from SUMMER a UK phone, dial 00 385 then the area code and number PLEASE TAKE TIME TO READ THIS EMERGENCY CAREFULLY CONTACT Emergency: 112 Police: 192 INTRODUCTION Fire: 193 Dear SunceBeat family Ambulance: 194 Coast Guard: 195 Well here it is at last after more than a year of hard Emergency planning we are finally about to land at the fantastic Breakdown: 00 385 1 1987 setting widely spoken about that is “ Southport in Paradise “ & of course much much more. The response TISNO TOURIST this year has been nothing short of amazing smashing OFFICE all previous records by a mile - from the bottom of our Address: Istona Gomilica 1A hearts, thank you for your belief & as always we will do 22240 Tisno our best to give you the event dreams are made of. Tel: 00 385 224 38604 All the Artists on the bill are so fired up for this one & have been planning sets for weeks & weeks, it really is shaping up to be something special. We’ve put together this information document to hopefully help your Croatian experience to be that much more exciting, many of you for the first time

www.suncebeat.com USEFUL INFO R SUMMER Currency: Kuna A BIG THANK YOU Dial Code: +385 First of all we would like to say a very special welcome to Time Zone: BST +1 the thousands of you here this summer from literally all Average Temp: 25° over the world including : ENGLAND, IRELAND, Emergency: Dial 112 N IRELAND, SCOTLAND, WALES, DUBAI, AUSTRALIA BELGIUM, BULGARIA, CANADA, SWITZERLAND, CYPRUS, YOU Y OF USING YOUR CZECH REPUBLIC, GERMANY, SPAIN, FRANCE, CROATIA, PHONE IN CROATIA HUNGARY, ITALY, JERSEY, HOLLAND, NORWAY, QUATAR, To call a Croatian number from SWEDEN, SINGAPORE, SLOVENIA, SLOVAKIA, TURKEY, USA, a UK phone, dial 00 385 then KOREA, JAPAN, SOUTH AFRICA, AUSTRIA, NEW ZEALAND, the area code and number HONG KONG, LUXEMBURG, ISRAEL, PORTUGAL & we apologise if we’ve missed anyone off -

EMERGENCY WE WOULD LOVE YOU TO BRING YOUR FLAGS TO SHOW CONTACT THE INTERNATIONAL LOVE BEING GENERATED AT THIS Emergency: 112 BEAUTIFUL CORNER OF CROATIA

Police: 192 STOR FOR THE Now without further ado - THE IMPORTANT BITS Fire: 193 Ambulance: 194 Coast Guard: 195 Emergency WRISTBAND COLLECTION Breakdown: 00 385 1 1987 EVENTBRITE TICKET HOLDERS TISNO TOURIST You will all have had your tickets e-mailed to you, make sure you print this off as it will be scanned at the box

OFFICE office & your wristbands securely fastened on your wrist. FOR MATION Address: Istona Gomilica 1A No wristbands can be taken for anyone other than the 22240 Tisno actual ticket holder

Tel: 00 385 224 38604 L IN SKIDDLE, FANINC (monthly deposit tickets), RA & FESTICKET TICKET HOLDERS as above but please mention at the box office who your booking was made with as you could be on a different list on file. EVERYONE HAS TO HAVE PHOTO I-D - please be patient with our staff as it is just so much busier than ever before LOVE MUSIC TRAVEL TICKET HOLDERS ESSENTIA Again so many more than ever before - LMT will have sent you & your party a PDF to print off. The Party leader will need this & if your guests are travelling www.suncebeat.com separately make sure they have a copy too USEFUL INFO ALL NAMES & PASSPORT / I-D NUMBERS should have R SUMMER Currency: Kuna been submitted by now so all the names will be on file. Dial Code: +385 Each wristband for each guest will not be given out Time Zone: BST +1 without I-D & the PDF Average Temp: 25° BOX OFFICE OPENING TIMES Emergency: Dial 112 The Box Office can be found right at the entrance to the YOU Y OF USING YOUR site. Opening times are as follows PHONE IN CROATIA WEDNESDAY 18th JULY 12.00 til 00.00 To call a Croatian number from a UK phone, dial 00 385 then THURSDAY 19th JULY 12.00 til 00.00 the area code and number FRIDAY 20th JULY 12.00 til 00.00 EMERGENCY SATURDAY 21st JULY 12.00 til 00.00 CONTACT SUNDAY 22nd JULY 12.00 til 00.00 Emergency: 112 MONDAY 23rd JULY 12.00 til 18.00

Police: 192 STOR FOR THE Fire: 193 TUESDAY 24th JULY 12.00 til 18.00 Ambulance: 194 Coast Guard: 195 Emergency BOAT PARTIES Breakdown: 00 385 1 1987 As you all know most of the boat parties sold out in record TISNO TOURIST time, that’s more than 3000 ofe you s ttaing s il in the azure Adriatic

OFFICE FOR MATION Address: Istona Gomilica 1A We still have tickets available for boats at the moment 22240 Tisno though you can still purchase what few are left at

Tel: 00 385 224 38604 www.suncebeat.com L IN ESSENTIA

www.suncebeat.com USE FUL INFO R SUMMER Currency: Kuna TICKET EXCHANGES & Dial Code: +385 REFUND POLICY Time Zone: BST +1 Avera ge Temp: 25° (ful l & boat tickets) Emer gency: Dial 112

WHAT CAN I DO IF HAVEN’T GOT A TICKET BUT WANT YOU Y OF USING YOUR TO GET ON MY FAVOURITE BOAT? PHONE IN CROATIA Boats are boarded on the pier down by the cocktail bar - To call a Croatian number from a UK phone, dial 00 385 then There are almost always a number of tickets available on the area code and number the day for all of the boats. You will see a banner with full instructions along the boats boarding fence, just make EMERGENCY sure you get down there nice & early & our friendly staff CONTACT will be there to assist & direct you where to go in order for you to obtain a ticket - PLEASE BE PATIENT we will try to Emergency: 112 help in anyway we can, but in order to do this you need to P olice: 192 STOR FOR THE Fire: 193 take your time & wear a HUGE smile on your face Am bulance: 194 TICKETS FOR THE BOATS - all these have been issued Coast Guard: 195 & sent to you on Eventbrite please make sure you have Emer gency printed these & bring them with you - your tickets will Breakdown: 00 385 1 1987 be scanned & they are all bar coded so can only be used once - EVERYONE will get on who has a pre paid for TISNO TOURIST ticket - Just make sure you get there in good time as the

OFFICE boats have to leave on time & finish on time so if the boat FOR MATION Address: Istona Gomilica 1A is late everyone suffers & the magic won’t be as long 22240 Tisno

T el: 00 385 224 38604 Refunds for boats or full tickets are not possible under L IN any circumstances, however if for one reason or another you have to sadly cancel, we would hope that your own travel insurance would cover this ESSENTIA

www.suncebeat.com SUMMER R SUMMER USEFUL INFO BARBARELLA’S BUS Currency: Kuna Dial Code: +385 Time Zone: BST +1 Average Temp: 25° Emergency: Dial 112 YOU Y OF USING YOUR PHONE IN CROATIA To call a Croatian number from a UK phone, dial 00 385 then the area code and number

EMERGENCY CONTACT Emergency: 112

Police: 192 STOR FOR THE Fire: 193 Ambulance: 194 Coast Guard: 195 Emergency Breakdown: 00 385 1 1987

TISNO TOURIST A GUIDE TO LOCAL TAXI PRICES

OFFICE There are dozens of taxis from all around the Dalmation coast FOR MATION Address: Istona Gomilica 1A working the Festivals & you need to negotiate hard to ensure you are 22240 Tisno not charged ridiculous prices. Here is a Guide of what you should be paying - make sure you stand your ground & show them this.

Tel: 00 385 224 38604 L IN FROM - TO

TISNO - JEZERA 30,00 KN (1-4 PAX) 40,00 KN (5-8 PAX) TISNO - HOSTIN 30,00 KN (1-4 PAX) 40,00 KN (5-8 PAX) TISNO - VODICE 120,00 KN (1-4 PAX) 140,00 KN (5-8 PAX) TISNO - SIBENIK 220,00 KN (1-4 PAX) 250,00 KN (5-8 PAX) - TISNO 60.00 KN (1-4 PAX) 70,00 KN (5-8 PAX) -TISNO 45,00 KN (1-4 PAX) 55,00 KN (5-8 PAX) ESSENTIA TISNO - BARBARELLA’S 135,00 KN (1-4 PAX) 150,00 KN (5-8 PAX) HOSTIN - BARBARELLA’S 125,00 KN (1-4 PAX) 140,00 KN (5-8 PAX)

BARBARELLA’S - TISNO 95,00 KN (1-4 PAX) 115,00KN (5-8 PAX) BARBARELLA’S - HOSTIN 80,00 KN (1-4 PAX) 100,00KN (5-8 PAX) www.suncebeat.com ER MM ER R S U USEFUL INFO GETTING ABOUT IN TISNO & THE LOCAL Currency: Kuna Dial Code: +385 VILLAGES & AIRPORT TRANSFERS Time Zone: BST +1 FOR AIRPORT TRANSFERS - Please make sure you have Average Temp: 25° pre booked with Shuttle tours Emergency: Dial 112 GETTING ABOUT LOCALLY - You will see the train running on a regular basis to & from the site for a really cheap rate, Y OF YOU USING YOUR as is everything else in Croatia PHONE IN CROATIA TAXIS - We highly recommend our dear friend Mario who To call a Croatian number from operates from the infamous Burgarella’s next to the site - a UK phone, dial 00 385 then his contact details are 00385 95 5356 501 or the area code and number www.tisnotaxi.com Mario can also help with airport transfers & last minute accommodation requests. EMERGENCY WATER TAXIS - Leaving from the festival site’s pier, and CONTACT taking you directly to the town centre. Water taxis also take Emergency: 112 you direct to Barbarella’s Discotheque for late night after parties. It is literally, the only way you want to get around Police: 192 STOR FOR T HE Fire: 193 Tisno. Contact details are 00385 95 85 31000 Ambulance: 194 Coast Guard: 195 WHAT CURRENCY SHALL I BRING? LOCAL Emergency CASH POINTS Breakdown: 00 385 1 1987 The local currency is the Kuna, you will need plenty of TISNO TOURIST these to spend on the site & on all the local attractions, restaurants, bars etc. your local accommodation will

OFFICE accept Euro’s - Thankfully for us poor Brits, Croatia is a FORM ATION Address: Istona Gomilica 1A very cheap holiday destination compared to some other 22240 Tisno European Resorts so its all thankfully still good & you will Tel: 00 385 224 38604 love the hospitality of our many many dear friends in L I N Tisno. ATMS & BANKS - There are now 2 ATMs on the site 1 at reception the other in the Restaurant Magnolia & at least 8 we know off situated in Tisno. There is one small bank next door to Hotel Tisno, but check the opening times as it is limited ESSENTIA Credit / debit cards are accepted on all bars, but can be slow due to GPS signal being weak, so cash is quicker CLICK HERE TO SEE TISNO MAPS > www.suncebeat.com USEFUL INFO R SUMMER Currency: Kuna ON-SITE ACCOMMODATION Dial Code: +385 Apartments / Mobile homes / Time Zone: BST +1 Average Temp: 25° Glamping tents / Airstreams Emergency: Dial 112 Check in is easy. Once you’ve collected your wristband from the Box Office you can head straight to the YOU Y OF USING YOUR Garden reception where a member of staff will check you into your apartment and issue an onsite PHONE IN CROATIA accommodation wristband. To call a Croatian number from a UK phone, dial 00 385 then CHECK IN - 12.00HRS on the day of arrival the area code and number CHECK OUT - 10.00HRS on the day of departure A reminder of what you need to bring with you: EMERGENCY 1) Accommodation confirmation CONTACT 2) Passports for all guests. These will be kept for the Emergency: 112 duration of stay at reception, and returned

Police: 192 STOR FOR THE on check out when the tourist tax of € 1 per person, Fire: 193 per night is settled. Ambulance: 194 Coast Guard: 195 The reception is open 24 hours a day for the duration of Emergency the event for both check in and any queries. Breakdown: 00 385 1 1987

TISNO TOURIST

OFFICE PRIVATE ACCOMMODATION FOR MATION Address: Istona Gomilica 1A 22240 Tisno We’d recommend confirming the exact check in method

Tel: 00 385 224 38604 with the apartment owner before arr iving in Croatia. L IN Ensure you have the following information: 1) Contact details for the owner / agency 2) A pre-arranged Check in time and location 3) Full address of your accommodation with map printout of location

4) Print out of your booking confirmation with any ESSENTIA receipt of payment 5) A method to reach your accommodation www.suncebeat.com ER MM ER

USEFUL INFO R S U Currency: Kuna USEFUL BITS Dial Code: +385 What if I feel ill / need medical attention? Time Zone: BST +1 There is a first aid team onsite at the Garden, or Average Temp: 25° alternatively speak to any member of staff who can help. Emergency: Dial 112 There is also an emergency ambulance available in Tisno

The nearest hospital is in Sibenik town, 20km away. If Y OF YOU USING YOUR you need medical attention at the hospital then please PHONE IN CROATIA take your passport with you, as there is a reciprocal To call a Croatian number from arrangement for UK passport holders. Citizens from other a UK phone, dial 00 385 then countries should check with their embassy. the area code and number IT IS A CONDITION OF YOUR BOOKING TO HAVE A FULLY COMPREHENSIVE TRAVEL INSURANCE EMERGENCY PACKAGE. NO LIABILITY WILL BE ACCEPTED BY CONTACT SUNCEBEAT OR OUTGOING FOR ANY CUSTOMERS TRAVELLING WITHOUT INSURANCE. Emergency: 112

Police: 192 EU citizens should being their EU Health Insurance STOR FOR T HE Fire: 193 card for free medical care if needed at hospital. Ambulance: 194 What If I lose my wristband? Coast Guard: 195 We cant replace your wristband so please be careful! Emergency I have a problem with my accommodation onsite, who Breakdown: 00 385 1 1987 do I talk to? The reception is open 24/7 in the Garden, all queries can TISNO TOURIST be dealt with here.

OFFICE Is there WIFI at the festival? FORM ATION Address: Istona Gomilica 1A WIFI can be purchased from reception for a period of 22240 Tisno 1, 3 or 7 days.

Tel: 00 385 224 38604 L I N Who can I talk to about….? There is an info point at the Garden where staff will be able to assist you with any queries. The info point opening times are 14.00-22.00HRS I’ve lost my phone / wall et / passport , what do I do? Please contact the local police as something as valuable as thisa m y need a police report for insurance purposes. ESSENTIA Drugs & Alcohol Please drink responsibly. And please note that allr d ugs are looked upon very seriously by the Croatian Police. www.suncebeat.com ER MM ER R S U USEFUL INFO ON SITE FACILITIES / BARS / FOOD Currency: Kuna OUTLETS / WELL BEING -THE GARDEN Dial Code: +385 RESORT HAVE GOT IT COVERED Time Zone: BST +1 Average Temp: 25° BARS Emergency: Dial 112 • Cocktail bar

• Wine Bar Y OF YOU USING YOUR • Main Stage Bar PHONE IN CROATIA • Bucaneer Bar (beach bar) • Garden Brewery Craft Beers To call a Croatian number from a UK phone, dial 00 385 then • Olive Grove Bar (this is by the cocktails bar) NEW the area code and number • DJ Bar (this is by where the beach stage DJ booth used to be) NEW

EMERGENCY FOOD OUTLETS CONTACT • R&B Ribs and chicken wings Emergency: 112 • Magnolia Restaurant and terrace

Police: 192 • Magnolia fast food outlet STOR FOR T HE Fire: 193 • Plant Hunter (Vegan) just by the volleyball court NEW Ambulance: 194 ADDITIONAL ON SITE FACILITIES Coast Guard: 195 • Boat Party Launch/Pickup & Drop off Emergency • Massage open every day Breakdown: 00 385 1 1987 • Onsite Grocery shop • Barbarella's 3 FREE buses to event wristband holders TISNO TOURIST every night to Barbarella’s Afterparty and back (first come first served basis) OFFICE FORM ATION Address: Istona Gomilica 1A • Shuttle Tours on site stall can also book excursions & 22240 Tisno day trips for boat hire/diving/national parks with

Tel: 00 385 224 38604 waterfalls (check website of National Parks L I N www.parkovihrvatske.hr) • Speed Boat Taxis to and from the site to various destinations including to Barbarellas Nightclub (turn up to the club like James Bond) • Volley ball court • Mini golf • First Aid Tent ESSENTIA • Full Male & Female Shower/Toilet facilities • Taxis www.suncebeat.com USE FUL INFO R SUMMER Currency: Kuna TOURIST INFORMATION Dial Code: +385 Tisno is a historical and cultural delight, featuring 18th Time Zone: BST +1 century architecture and Romanesque churches, alongside Avera ge Temp: 25° some excellent restaurants serving local Mediterranean Emer gency: Dial 112 cuisine.

Some recommended restaurants are Tereza, Tic Tac, Prova , YOU Y OF USING YOUR Broscica, Toni, Ferali & Gina. PHONE IN CROATIA To call a Croatian number from a UK phone, dial 00 385 then the area code and number CAMPING

EMERGENCY Once you’ve collected your wristband from the Box Office CONTACT you must check in at reception to receive your onsite Emergency: 112 accommodation wristband.

P olice: 192 General Campsite Information STOR FOR THE Fire: 193 1) Reception is open 24 hours a day for the duration of Am bulance: 194 the event for both check in and any queries. Coast Guard: 195 2) Phone charging points are available at the info point. Emer gency Breakdown: 00 385 1 1987 Please bring your own charger. 3) Showers and toilets are available on the campsite TISNO TOURIST 4) Drinking water is available on the campsite

OFFICE FOR MATION Address: Istona Gomilica 1A 22240 Tisno T el: 00 385 224 38604 LOST PROPERTY L IN

Lost property will be handed in at the following locations: ONSITE APARTMENTS Lost property will be handed in at the main reception FESTIVAL SITE

lost property will be handed in at the info point. ESSENTIA

www.suncebeat.com ER MM ER

USEFUL INFO R S U Currency: Kuna THE GARDEN RESORT - TISNO Dial Code: +385 Time Zone: BST +1 Average Temp: 25° Emergency: Dial 112 Y OF YOU USING YOUR PHONE IN CROATIA To call a Croatian number from a UK phone, dial 00 385 then the area code and number

EMERGENCY CONTACT Emergency: 112

Police: 192 STOR FOR T HE Fire: 193 Ambulance: 194 TISNO VILLAGE Coast Guard: 195 Emergency Breakdown: 00 385 1 1987

TISNO TOURIST

OFFICE FORM ATION Address: Istona Gomilica 1A 22240 Tisno

Tel: 00 385 224 38604 L I N ESSENTIA

www.suncebeat.com TEAM SUNCEBEAT EMERGENCY CONTACTS

ALEX LOWES MANAGING DIRECTOR T: +44 7789 902615 E: [email protected]

NICK CONNOLLY DIRECTOR T: +44 7986 263032 E: [email protected]

T: +44 (0)1207 549 224 E: [email protected] 24TH JUL Y - 31ST JULY 2019 T H E G A R D E N , T I S N O SUPER EARLY BIRD TICKETS ON SALE FRIDAY 31st AUGUST 2018 1:00PM UK TIME