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Queensland Rail Annual and Financial Report 2015-16 General information This is the consolidated Annual and Financial Report 2015-16 Translation and interpreting assistance (“the report”) of Queensland Rail (ABN 68 598 268 528) and its Queensland Rail is committed to providing accessible services to subsidiaries, Queensland Rail Limited (ABN 71 132 181 090) (QRL) and Queenslanders from all culturally and linguistically diverse backgrounds. On Track Insurance Pty Ltd (ABN 18 095 032 670) (OTI). Queensland Rail is a statutory authority established under the Queensland Rail If you have difficulty in understanding the report, please contact Transit Authority Act 2013 (Qld) (QRTA Act) and is a statutory body for Queensland Rail on 13 16 17 and we will arrange an interpreter to the purposes of the Financial Accountability Act 2009 (Qld) and the share the report with you. Statutory Bodies Financial Arrangements Act 1982 (Qld). Queensland Rail’s functions are detailed in Section 9 of the QRTA Act. Queensland Rail discharges its statutory functions through its wholly owned subsidiary QRL. QRL does not employ any personnel, but owns all non-employee related assets and contracts. It performs the role of rail transport operator under the Transport (Rail Safety) Act 2010 (Qld). OTI is a wholly-owned subsidiary of QRL. It provides insurance cover for claims on Queensland Rail, QRL and the Aurizon group of companies in respect of events up until 30 June 2010. Unless the context otherwise requires, Queensland Rail together with its subsidiaries QRL and OTI, are collectively referred to as “Queensland Rail” for the purposes of the report. A general description of the nature of Queensland Rail’s operations and principal activities is included in the report. This report is available, along with other useful resources, via the Queensland Rail website: queenslandrail.com.au. For further information on Queensland Rail: Phone: 13 16 17 Mail: GPO Box 1429, Brisbane, Queensland, 4001 Registered Office Queensland Rail Level 14, Rail Centre 1 305 Edward Street Brisbane, Queensland, 4000 Queensland Rail ABN 68 598 268 528 Copyright © Queensland Rail Limited 2016. Disclaimer While all care has been taken in preparing the report, Queensland Rail accepts no responsibility for decisions or actions taken as a result of any data, information, statement or advice, expressed, implied or contained in this report. Queensland Rail is committed to minimising the impact on the environment by printing a limited numbers of copies of this report. An electronic version of this report is available at queenslandrail.com.au Page 2 | Queensland Rail Annual and Financial Report 2015-16 305 Edward Street T 07 3072 0565 GPO Box 1429 F 07 3072 0090 Brisbane QLD 4001 queenslandrail.com.au The Honourable Curtis Pitt MP Treasurer, Minister for Aboriginal and Torres Strait Islander Partnerships and Minister for Sport Member for Mulgrave Level 9, Executive Building 100 George Street BRISBANE QLD 4000 The Honourable Stirling Hinchliffe MP Minister for Transport and the Commonwealth Games Member for Sandgate Level 13, Mineral House 41 George Street BRISBANE QLD 4000 Dear Treasurer and Minister for Transport and the Commonwealth Games Queensland Rail Annual and Financial Report 2015-16 I am pleased to present the Queensland Rail Annual and Financial Report 2015-16. I certify that this annual report complies with: • the requirements prescribed by the Financial Accountability Act 2009 (Qld), the Financial and Performance Management Standard 2009 (Qld), the Queensland Rail Transit Authority Act 2013 (Qld) and the Corporations Act 2001 (Cth) • the guidelines set out in the annual report requirements for Queensland Government agencies. The report outlines Queensland Rail’s strong operational performance as well as the financial efficiencies that have been achieved during the 2015-16 financial year. The Queensland Rail Board and Executive Leadership Team are confident that the organisation can continue to sustain its operational performance in the next financial year while pursuing further opportunities for cost optimisation. As outlined in the report, a dividend of $182.2 million was declared for the year ended 30 June 2016. The Board unanimously endorses the Queensland Rail Annual and Financial Report 2015-16. Yours sincerely Michael Klug AM Chairman Queensland Rail Annual and Financial Report 2015-16 | Page 3 Table of contents Queensland Rail Annual and Financial Report 2015-16 About us 5 Chairman’s and CEO’s outlook 7 Year at a glance 9 Operational performance 11 Financial performance 12 Our safety and security 14 Our people 20 Our environment 24 Our community 28 Citytrain 32 Regional Network and Freight 36 Travel and Tourism 40 Governance structure 42 Organisational structure 43 Board 44 Executive Leadership Team 47 Corporate governance 50 Summary of the 2015-16 Operational Plan 60 Compliance checklist 61 Glossary and acronyms 63 Queensland Rail Financial Report 2015-16 65 Page 4 | Queensland Rail Annual and Financial Report 2015-16 About us Queensland Rail has a proud 151 year history of being a safe and reliable railway operator and contributing to Queensland’s economic, social and regional development. With more than 6000 employees, approximately $7 billion in fixed and Queensland Rail’s operating environment other assets, and more than 6500 kilometres of track, Queensland Rail is an integrated customer and rail infrastructure business servicing the Queensland Rail was established as a statutory authority in accordance passenger, tourism, resources and freight customer markets throughout with the QRTA Act with the objective of delivering significant benefits to Queensland. the community including improved operation and more efficient delivery of rail services for customers. The organisation aims to be the safest, highest performing and best customer focused railway in Australia. Queensland Rail performs its railway operations via the wholly owned subsidiary Queensland Rail Limited. The Queensland Rail Board is Queensland Rail’s expansive network of long distance, tourist and city ultimately responsible for setting the strategic direction of Queensland tracks has played a major part in shaping the history of Queensland and Rail and the exercise of its powers and functions. continues to connect communities. The Board has in turn appointed a Chief Executive Officer (CEO) and Executive Leadership Team (ELT) who are responsible for Queensland Queensland Rail’s vision Rail’s day-to-day operations. Members of the Queensland Rail Board are Queensland Rail’s vision is ‘Connecting Communities and Communities appointed by responsible Ministers under the QRTA Act. Connecting’, which acknowledges the essential role it plays in providing jobs, delivering passenger rail services, transporting commodities, and The Queensland Rail Board is accountable to two responsible Ministers: supporting industry across the state. • The Honourable Curtis Pitt MP, Treasurer, Minister for Aboriginal and The vision demonstrates Queensland Rail’s responsibility in delivering Torres Strait Islander Partnerships and Minister for Sport the infrastructure and services to ‘connect communities’. These products • The Honourable Stirling Hinchliffe MP, Minister for Transport and the allow Queensland Rail’s customers to connect to the things that matter – Commonwealth Games. family, friends, jobs, recreation and travel opportunities. Each year, the Board submits Operational and Strategic Plans for The vision also illustrates the organisation’s role in the tourism industry, approval by the responsible Ministers. The Queensland Rail Operational providing connection to regional Queensland and its key tourist Plan 2015-16 is a formal performance agreement between the destinations. Board and responsible Ministers with regard to service delivery and performance. The flow on effect of providing a safe, reliable and efficient transport service results in ‘communities connecting’, facilitating social outcomes Queensland Rail’s products and economic prosperity for the state. With more than 6500 kilometres of track and 216 stations across the Queensland Rail’s purpose state, Queensland Rail’s business consists of three primary products: Citytrain, Travel and Tourism, and Regional Network (including Freight). Queensland Rail is committed to providing a safe, reliable, on-time, value for money and efficient rail service that benefits the community and Citytrain supports industry. Queensland Rail’s Citytrain network is an integrated passenger and rail access service covering more than 800 kilometres of track in South East To achieve this, Queensland Rail aligns its business activity to three Queensland. The network extends from Brisbane’s Central station: strategic objectives: • south to Beenleigh and Varsity Lakes on the Gold Coast • People – improving safety outcomes and increasing productivity • north to Ferny Grove, Shorncliffe, Doomben, Caboolture and Gympie • Progress – optimising operational expenditure and targeting capital investment • east to Cleveland • Performance – sustaining operational performance. • west to Richlands, Ipswich, Springfield Central and Rosewood. Queensland Rail Annual and Financial Report 2015-16 | Page 5 Across the network, Queensland Rail has 146 Citytrain stations and Travel and Tourism carries approximately 150,000 passengers per day. Each weekday, it The Queensland Rail travel network plays an important role in operates more than 900 services on the Citytrain network. connecting regional Queensland
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