Guest Directory
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2300 Lincoln Highway East Lancaster, Pennsylvania 17602 Phone: (717) 299-5500 Fax: (717) 295-5112 www.lancasterhost.com GUEST DIRECTORY Room Copy - Please leave for Next Guest. Welcome to the Lancaster Host Resort and Conference Center Located in the Heart of Amish Country! Dear Guest, Welcome to the Lancaster Host Resort and Conference Center. We are pleased to be your host and hope that your stay will be both comfortable and enjoyable. This directory was prepared to acquaint you with our many in-house services and to answer frequently asked questions. We are at your service twenty-four hours a day, so please do not hesitate to ask if there is anything that we can do to make your visit more pleasurable. Sincerely, Lancaster Host Resort & Conference Center Staff and Management 2300 Lincoln Highway East Lancaster, Pennsylvania 17602 Phone: (717) 299-5500 Fax: (717) 295-5112 www.lancasterhost.com #10305 GUEST SERVICES BANK & ATM services For your convenience, there is an ATM located at the front entrance of the hotel. For additional bank information, please contact the Front Desk by dialing zero (0). B REAKFAST Breakfast is available from 6:30am to 11:00am Monday through Friday and 6:30am to noon on the weekends in the Vistas Cafe. Please contact the Front Desk for prices. CHECK-IN TIME Check-in time is 4:00pm. CHECK-OUT TIME Check-out time is 11:00am. If an extension of this time is necessary, please check with the Front Desk. Failure to contact the Front Desk before check-out time will obligate you to an additional charge. COMPLIMENTARY Service • Guest Welcome Complimentary newspapers are available at the Front Desk. CONFERENCE CENTER Please see Meeting Facilities section in this directory. Credit CARDS Accepted We gladly accept Visa, MasterCard, American Express and Discover. DINING Room service opens at 6:30am and can be reached by dialing 2599. Legends, located in the lobby, opens at 5:00pm and can be reached by dialing 2116. Good Spirits, located in the lobby, opens at 11:00am and can be reached by dialing 2286. Please see the Room Service Menu listed in this directory. DOIRECTI NS If you need directions to any of the listings in this directory or to another location, please see the Front Desk. EXercise ROOM Our exercise room is available from 7:00am to 11:00pm and is located by the indoor swimming pool. FAX & COPY SERVICE Fax service is available at the Front Desk for $5.30 per fax. Our fax number is (717) 295-5112. Copy service is also available at the Front Desk. H OUSEKeepiNG The quality of your stay is ensured by our fine housekeeping staff. If you have a concern with your room, contact housekeeping by dialing zero (0). Extra blankets, extra towels and cribs are available from housekeeping. Rollaway beds are available with a charge of $15.90 per night. 3 GUEST SERVICES INTERNet SERVICE We offer complimentary high-speed wireless Internet. If needed, please dial zero (0) for assistance. LAUNdry Coin-operated laundry machines are available on the premises 24 hours a day. The laundry facilities are located by the B, C and F entrances. Pets Pets are allowed with a charge of $26.50. Pets must never be left unattended in any room. P ROTECTING your VAluABLES Please help us protect your property. No hotel room is completely burglar-proof. We suggest that you do not leave any valuables such as jewelry, cash, traveler’s checks, securities, etc., in your room. We cannot assume responsibility for any stolen articles. Safe deposit boxes are available for guests. SYECURIT Your safety and security are our highest priorities. Please make sure that your door is securely locked when you leave. Do not open your door to anyone unless you know who it is. If you see any suspicious persons on the hotel property contact the Front Desk immediately. SWIMMING Pool Our indoor swimming pool is open from 7:00am to 11:00pm. Our outdoor pool is open seasonally from 9:00am to 9:00pm. The indoor pool has no lifeguard on duty. Swim at your own risk. Children under the age of 16 must be accompanied by an adult. VENdiNG & ICE MACHINES Soft drinks are located by the B, C, F and G entrances. Snack machines are located on the 100, 300 and 400 levels, lobby entrances and by the main entrance restrooms. Ice machines are located by the B, C, F and G entrances and also near the elevator on the 600 level. WAKE-UP CALL Dial zero (0) to schedule a wake-up call. Alarm clocks are also available in guest rooms. 4 GUEST SERVICES TelephoNE diALING INstructioNS Information Channel Listing • Transportation Dialing • Television Instructions ServicesGuest • Telephone Emergency ......................................................................................................................................Dial 9 + 911 Room to Room ......................................................................................................... Dial 2 + Room Number Local Calls ............................................................................................................................. Dial 9 + Number Long Distance Billed to Room .............................................................. Dial 8 + 1 + Area Code + Number Collect or Person to Person ................................................................... Dial 8 + 0 + Area Code + Number Credit Card or Calling Card ................................................................. Dial 8 + 0 + Area Code + Number Toll-Free Numbers .................................................................................................... Dial 1 + 8xx + Number International ...........................................................Dial 8 + 011 + Country Code + City Code + Number Local Information .............................................................................................Dial 8 + 1 + 717 + 555-1212 Long Distance Information ..................................................................Dial 8 + 1 + Area Code + 555-1212 For pricing, please see the information located next to your room phone. TelevisioN CHANNEL ListiNG Channel listing is subject to change. 2 ...................................... CW 12 .................................... PBS 27 .................................. CNN 3 .....................................NBC 16 ........... Hotel Information 28 ...................................A&E 4 ..................................... FOX 17 .................................. HBO 29 ................................... USA 5 .....................................NBC 20 .................................WGN 30 ..................................MTV 6 .....................................ABC 22 ...................................QVC 31 ...............TWC (Weather) 7 .....................................ABC 23 ................................... FOX 32 .................................... TBS 9 ......................................CBS 24 ........................Telemundo 33 ............................Discover 10 ....................................IND 25 ................................. ESPN 34 ...................................TNT 11 ....................WPHL (CW) 26 ............................... ESPN2 35 ...............CSN (Sportsnet) TRANsportATION INforMATION AIR Lancaster Airport - Lititz (717) 569-1221 Harrisburg International Airport - Middletown (717) 948-3900 or (888) 235-9442 Philadelphia International Airport - Philadelphia (215) 937-6937 CAR RENTAL Avis Rent-A-Car (717) 433-5866 Enterprise Rent-A-Car (717) 391-7080 Hertz Car Rental (717) 396-0000 LIMO Lifestyle Limousine (717) 291-5466 Unique Limousine (717) 892-1240 RAIL Amtrak - Lancaster (717) 291-5002 or (800) USA-RAIL TAXI Yellow Cab Company (717) 397-8100 Lancaster County Taxi Service (717) 626-8294 5 MEETING FACILITIES HERITAGE TERRACE ROOMS BA OFF LOBBY M PARADISE HOPEWELL KINDE RHOOK W SERVICE KITCHEN NEW HOL ROCK LAND BURG LIMER STRAS FOYER STAGE KITCHEN BALLROOM MARIETTA BALLROOM BALLROOM A B LANCASTER SHOWROOM PRO LANCASTER HOST SHOP EXPO CENTER VISTAS VISTAS C D VISTAS WINDOWS BUFFET W M BALCONY Names Dimensions Sq.Ft. School Room eatre Banquet Reception U-Shape Conference Marietta 41’x52’ 2,100 100 160 130 195 42 56 Strasburg 20’x24’ 480 30 45 40 60 23 28 Limerock 24’x27’ 648 35 60 40 70 28 36 New Holland 26’x28’ 728 35 55 50 70 28 36 STAGE Kinderhook 23’x30’ 690 35 55 48 70 23 28 Cornwall 28’x27’ 756 50 65 50 85 28 36 HOST Paradise 25’x16’ - 48’x28’ 1,744 90 160 130 175 40 48 ROOM B Hopewell 32’x43’ 1,376 60 75 - - - - Ballroom A 54’x72’ 3,888 230 325 290 390 62 85 Ballroom B 54’x91’ 4,914 260 410 370 495 62 85 Grandball Room 108’x86’ 9,288 550 1,000 800 1,000 100 44 HOST ROOM A Heritage A 25’x24’ 589 30 45 40 60 23 28 Heritage B 24’x23’ 533 30 45 40 60 23 28 Heritage Room 49’x45’ 2,205 93 201 140 200 38 40 Heritage Boardroom 15’x17’ 255 - - - - - 10 Showroom 100’x130’ 13,000 1,200 1,600 1,200 1,200 - - Conestoga 1 43’x45’ 1,505 80 125 - 155 37 46 Conestoga 2 28’x35’ 980 40 80 - 100 28 36 LOBBY Conestoga 3 28’x35’ 980 40 80 - 100 28 36 Exhibit Hall 128’x138’ 17,500 550 1,000 1,000 2,000 - - Expo Center 214’x110’ 23,540 1,500 3,000 1,500 2,000 - - CONESTOGA Wheatland 43’x59’ 3,984 96 190 200 225 48 - 23 1 Laurel Grove 11’x32’ 352 - - - - - 14 Vistas C 36’x21’ 745 45 65 50 60 32 20 Vistas D 36’x32’ 1,1152 80 120 90 60 32 32 Vistas Window 59’x51’ 3,000 - - 180 200 - - LAMPETER EXHIBIT HALL Host A 30’x27’ 801 35 55 40 70 28 36 Host B 39’x26’ 771 35 56 40 70 88 36 6 SAFETY & SECURITY Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge