MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

ANNUAL REPORT OF THE DIRECTOR ANNUAL REPORTS of DEPARTMENTS COMMUNITY LIBRARIES ATBENAEUM

1988.

Volume I CONTENTS

VOLUME I

ADMINISTRATION CENTRAL LIBRARY SERVICES TECHNICAL SERVICES ATHENAEUM

1988

Director of the Library. 1

Associate Director 5 Accounting Office. 12 Building Staff . 15 INFORM. 20 Interlibrary Loan. 26 Personnel Off ice 32 Public Relations Office . 37

Chief of Central Library Services 43 Subject Departments Art/Music/Films . 46 Business/Economics . 56 Children's Services. 66 Government Documents 86 Municipal Information Library. 94 History/Travel 100 Literature. 110 Sociology 118 Special Collections. 127 Technology/Science . 132 Environmental Conservation Library. 145 Shelving . 147

Chief of Technical Services 150 Acquisitions. 156 Catalog Department. 168 Circulation Department 180 Electronic Data Processing Department 185 Inventory Conversion Specialist 190 Preparations Department . 193

Athenaeum 201 ASSOCIATE DIRECTOR Annual Report 1988

Operating under the first year of the Strategic Plan 1988-1992, the Library accomplished many objectives that serve as powerful symbols of change and growth with short- and long-range benefits. These actions were representative of the Associate Director's responsibility to update and achieve greater efficiency in the delivery of library services, to provide pertinent management information for optimum accountability in administering the Library's fiscal operations, to monitor personnel administration and capital and maintenance expenditures, and to supervise the operations of the Maintenance Department, Personnel Office, Accounting Office, Public Relations Office, and INFORM/ILL.

I. Key retirements, personnel changes, staff reorganizations, and continued emphasis on making office procedures lean and efficient permeated the year. The Strategic Plan provided specific actions, guidelines and the general framework for dealing effectively with these changes. Staff Changes Considerable effort was made in restructuring the Personnel Office in anticipation of the retirements of Payroll/Personnel Services Assistant Evelyn Karsh and Personnel Officer Elizabeth Shelver, both long-term employees who contributed extensively to the well-being of staff and institution for decades. The Personnel Officer position, formerly Unclassified, was re-evaluated by Civil Service and became a Classified position as a combination personnel and training officer, to be filled in 1989 by Assistant Personnel Officer Barbara Hoosman. The positions of Assistant Personnel Officer and Payroll/Personnel Services Assistant were both reclassified to Personnel Services Assistant, and a new half-time Clerk Typist II position was created. These changes, to become effective in early 1989, will improve the Library's abilities to develop and maintain an effective and efficient work force. Planning for another retirement in the Accounting Office triggered examination and approval of an upgrade from an Account Clerk II to Account Clerk Supervisor, providing needed assistance for the Finance Manager in administering fiscal operations. Efforts to announce and fill this position were underway at the close of the year.

-5- For the first time since Central Library moved to its new site in 1961, the Maintenance Department underwent a significant reorganization, enabling to the demands of maintaining diverse facilities and new equipment brought in by technological changes. The reorganization featured the newly fashioned positions of Central Facility Supervisor, Community Facility Supervisor, and Janitorial Crew Leader, to which Dan Drebenstedt, Dave Kirk, and Mark Gallagher were appointed, respectively. It is to the credit of the Maintenace staff under the leadership of Superintendent of Buildings Alex Wakal that scheduled and emergency maintenance projects were capably accomplished, in the midst of changes brought about by retirements, promotions, transfers and resignations, as well as the enormously time-consuming and elaborate process of reorganizing the department. Strategic Planning

Published in late 1987, the Strategic Plan 1988-1992 directed much of the Library's efforts to improve services. Objectives targeted for completion in 1988 were accomplished. Four quarterly updates were published with the Official Bulletin to report on accomplishments under the plan, and supervisors were surveyed to obtain feedback on the planning process. The Executive Committee devoted a day to the annual review of the Strategic Plan, evaluating each of the Goals and Objectives for appropriateness and status of achievement and adding new Objectives for 1989. A new document, the Strategic Plan 1989-1993, was fashioned and will be implemented with the same high-caliber commitment and enthusiasm generated during the first year. Marketing The Library's interest in using a marketing approach to the design of products and services was demonstrated this year when a consortium of Central and Community Library childrens' librarians and public relations staff began planning and implementing strategies for the Year of the Young Reader--1989. The marketing planning and budgeting techniques developed through this effort can be applied to future major, system-wide campaigns and public relations projects, as well as to the design of products and services based on customer needs. Finance The Accounting Office began implementing ways to provide decision makers timely financial information. More complete and thorough financial reports were generated this year, as both Trust and Operating budget restructuring were recommended and five-year projections were created.

-6- INFORM/ILL

INFORM and Interlibrary Loan activities over the year proved to be challenging due to soaring usage rates coupled with uncharacteristic instability brought about by staff vacancies. While no additions to the staff complement were acheived, INFORM kept up with its customer demands through use of substitutes and streamlined its office operations using the personal computer.

II.

Notable achievements and accomplishments for the Personnel Office, Accounting Office, Public Relations Office, INFORM/ILL, and Maintenance and Buildings are indicated below.

Personnel

Although Elizabeth Shelver retired at the close of the year, she left a rich legacy of effective stewardship in resolving numerous personnel issues, grievances and union settlements. Her last experience with collective bargaining was memorable because it dealt with pay equity as well as contract concerns. Despite eleven months of protracted labor discussions, agreements were reached with Local 99, AFSCME, PLUM, unrepresented supervisors and chiefs. Specifically, these agreements called for a two-year contract or agreement continuing the 37 1/2-hour work week, no dental benefits, and pay equity settlement set at 96% of the Library's all class pay line.

Agreements reached with LACE, unrepresented administrative managers and the Director for a thirty-month duration featured a 40-hour work week, dental benefits, and pay equity settlements based on 96% of the City's higher all class pay line.

Back pay configuration was begun at year end and will carry into 1989. Distribution of new pay equity increases, back payments, slightly higher benefit payments and dental coverage to appropriate staff was expected to begin shortly after the new year.

Other accomplishments enriched the performance appraisal system, revised the Personnel Manual, documented the Payroll/Personnel Office procedures, initiated training through the development of a needs assessment and follow-up analysis, created a new vacation scheduling program involving supervisors, and implemented a new staff training program.

All MPLIC staff completed job analysis questionnaires as the prelude to the Mercer-Meidinger-Hanson city-wide classification study. Another remarkable milestone in the recent history of MPLIC was the Staff Development Day of 1988.

-7- Accounting Office New from the Accounting Office this year was the combined furniture and equipment budget control program. Each Chief was given an agreed upon sum of money to purchase furniture and/or equipment, and these total dollars were to be spent in either account code so long as the expenditures did not exceed the total amount provided. Budget updates were provided by cost center periodically during the year to assist the Chiefs in budget control. A specific dollar figure was set for supply requests by cost center. Equipment inventory procedures were installed at the request of the State Auditor's Office which will require additional administrative work to fully complete this coming year. Performance measurement reports sent to the Budget Office annually were revamped. As a result, these reports more effectively reflect the high degree of accomplishment of MPLIC goals and the richness of planning for the future. Laura Dahlen, Manager of Finance, assisted the Library Board's newly formed Finance Subcommittee by preparing for the first time a five-year Trust expenditure budget. Budget projections and planning of this type are highly valued by the Board, administration, and City support offices. Additional budget controls stemming from the strategic planning process shows the materials budget of $1,724,186 was 13% of the total budget and personnel costs of $9,029,583 were 69% of the total; both were well within the planning parameters of 12-13% and 73-75% respectively. Public Relations Marketing planning has left an indelible mark on operations this year. Development of a brochure spotlighting services of the Central Library, targeted to the downtown business and residential community, was the precursor of more outreach to come. Executive Committee discussion formulated a marketing model which further clarified marketing's role at MPLIC and illustrated the dynamics between the Executive Committee and marketing staff. A major project was the successful library card registration campaign designed to lead into the Year of the Young Reader. PRO also managed over four hundred publicity and print productions, dozens of exhibits, continuation of the signage work and ongoing special events coordination and community outreach activities. Notable among the many fine quality products and activities Kristi Gibson and her staff created were the "Working Together" brochure on school and library cooperation, new staff badges, publicity for Central Library coming online, Minerva staff award development, Strategic Planning updates, and assistance with the development of the legislative day folder.

-8- INFORM/ILL Under Roger Hurd's capable management, growth was dramatically evident in the number of searches increasing 31.7% to 2,293 and billed hours rising 21.6% to 2,388.25. Total yearly revenues climbed to $152,000. New additions in operations this year included the additions of a modem to conduct online searching in the INFORM office, increased use of telefacsimile, and increased use of customized telecommunications and microcomputer services to clients. Other operational changes included the preparation of a Procedures Manual, INFORM Analysis and Staffing Proposal, and Database Management Systems modifications. Interlibrary Loan records reflect an overall decrease in requests but an increase of 7% in fill rate. A total of $47,885 in revenues were generated for services extended to other libraries this past year.

Maintenance Alex Wakal Jr. artfully guided MPLIC through some turbulent times with a wide variety of repairs and projects. Key among these were the "upfitting" of both east and west staff elevators and the escalator at Central. Community Library projects included roof replacements at Hosmer, Washburn and Northeast. Exterior door replacement projects at Southeast and Sumner were completed. Heating units were replaced at Hosmer, Walker and Webber Park. Air-conditioning components were repaired at Central, Walker, East Lake, and Hosmer. A myriad of projects involving carpeting, floor covering, and storm windows are underway and are scheduled for completion in 1989.

Other One of the year's most notable achievements was the installation of the new telephone at Central and all fourteen Community Libraries. Administrative Clerk Tom Grund capably managed the entire project, including planning, staff training, and working with vendors and installers to complete the cutover to the new system on schedule. The new system, part of which was funded through a Productivity Improvement Fund grant, offers improved service and reduced telephone operating costs. Contract management is also a growing key element in the Associate Director's office. The preparation of numerous contracts was admirably handled by Lorraine Raether, who along with Laura Dahlen assisted in preparing or processing contracts encompassing such areas as:

1) Hosmer Community Library Roof Replacement 2) Southeast Community Library Door Replacement 3) Washburn Community Library Roof Replacement 4) Northeast Community Library Roof Replacement 5) Central and Community Library Telephone Upgrade 6) Purchase of 20+ Microcomputer Systems

-9- A major accomplishment of 1988 was the establishment of a new Administrative Analyst II position having responsibility for research and evaluation. This position, to be filled in early 1989, will provide needed information to help the Library better allocate its resources in the accomplishment of its mission.

III.

The accomplishments of 1988 in planning and implementation have built a strong base for future growth. Continued enhancements in the management of the Library's fiscal and human resources, maintenance and upgrading of facilities and equipment, use of new technologies to capitalize on the efficiencies afforded by automation, and improvements in collections and services based on identified needs--all within the framework of long­ range strategic planning--should continue to guide the Library on its course toward the optimal fulfillment of its mission.

Respectfully submitted, l)~~c:ff~ Dennis M. Kane Associate Director

-10- ASSOCIATE DIRECTOR

Staff C01Bpleaent

Dennis Kane Associate Director January 1 - December 31 Tom Grund Administration Clerk January 1 - December 31 Lorraine Raether Stenographer II January 1 - December 31

-11- ACCOUNTING OFFICE Annual Report 1988

As 1987 was a year of adjustments, 1988 was a year in which the Accounting Office continued to change and look for new ways to improve its effectiveness and efficiency.

Being able to supply important financial information to various Library decision-makers, to help them make more informed decisions, has become a goal of the Accounting Office. With the availability of computers, this goal became more realistic. Starting in January 1988, Executive Committee members were each given a specific budget level for furniture and equipment for their cost centers. This gave them greater flexibility in spending, while still including budget constraints. Throughout the year, the Accounting Office provided each Executive Committee member with an update on how much they had spent, and the remaining balance. A specific budget level was also set for office supplies. However, due to complications in determining which supplies belonged to which cost center, no updates were given to the Executive Committee during 1988. With new procedures in place, the Accounting Office expects to provide these updates in 1989. The equipment inventory for the Central and Community Libraries is now entered into the computer in the Accounting Office. Additions, deletions and transfers were made throughout the year, instead of only at the end of the year. This helps in preparing the audit report, which is due each January of the following year. However, new inventory procedures were announced in December 1988 and are in effect for all City Departments, at the request of the State Auditor's Office. This will increase the work load and generate new considerations for 1989. In August, for the second time, an Accounting intern was hired from the Minneapolis Business College through their Accounting Internship Honors Program. This has helped considerably with the workload, in addition to providing a service to the College and giving an accounting student experience and education in the work place. Revenues came in close to the projected amounts, except for Interlibrary Loans and Films Desk fees, which came in under budget. Some of the revenue accounts that exceeded the revised budget amounts were Housing Payments in Lieu of Taxes, Small Business Credit, LSCA Title I grant, Room Rentals, Fines and Desk Receipts, INFORM, and Jury Services Fees.

-12- During 1988, several meetings took place with the City Budget Office. They were particularly concerned about the large carryover the Library has had over the past several years. The reason for this large carryover was because of deferred projects and uncertainties, such as pay equity settlements and labor negotiations. Every year the Budget Office forecasts "hard times ahead." Upon hearing this, the Library has responded by deferring projects until the actual spending impact could be determined. This conservative approach has created larger than projected carryovers. However, in reality, projects and other expenditures were only deferred, not eliminated.

A major change involving trust funds was to merge the Leone G. Schatzkin Account into the main trust account at Norwest. This occurred in July 1988 and was the final phase of combining all trust funds into one account.

In May 1987, a Library Board Finance subcommittee was formed to discuss concerns about investment issues and the Library Board's investment guidelines. The Library Finance Manager served on this subcommittee, which met eight times in 1988. To assist in the analysis of trust funds, the Library Finance Manager prepared, for the first time, a 5-year trust expenditure budget. (See attached copy.) The revised budget for 1988 was $251,994; the actual trust expenditure for 1988 was $241,748.

In conjunction with the Long Range Plan, several goals were set for the Accounting Office. One of these goals was to keep the Books and Materials account at 13% ($1,724,186). Another goal was to keep Personnel Services at 73-75%; the revised budget for 1988 has Personnel Services at 69% ($9,029,583). (See attached copy of 12/07/88 budget sheet.)

The Accounting Office is responsible for overseeing the bidding process required for contracts and purchase orders. This process begins with a requisition originating in a department, and continuing through a variety of processes to completion. A few of the projects/items that went through this process in 1988 were: 1) Hosmer Community Library Roof Replacement 2) Southeast Community Library Door Replacement 3) Washburn Community Library Roof Replacement 4) Northeast Community Library Roof Replacement 5) Central and Community Library Telephone Upgrade 6) Purchase of 20+ Microcomputer Systems

With the end of 1988, we look forward to the reorganization of the Accounting Office and the numerous challenges that await us in 1989.

Respectfully submitted, ~th.~ Laura M. Dahlen Finance Manager

-13- ACCOUNTING OFFICE

Staff Coapleaent 1988

Laura Dahlen Finance Manager January 1 - December 31

Yvonne Dehne Account Clerk II January 1 - December 31 Kelli Mulvaney Accounting Intern August 19 - December 31 Janice Pavich Accounting Intern January 1 - September 9 Joyce Pettis Clerk Typist I January 1 - December 31

Nila Schubert Account Clerk I January 1 - December 31

-14- BUILDING STAFF Annual Report 1988

The most notable event in 1988 was the reorganization of the Building Staff Department. The plan called for merging the existing positions of Central's Chief Operating Engineer and Janitorial Supervisor into a new position, to be classified Central Facility Supervisor. In addition, two new positions were created: Community Facility Supervisor, to be responsible for daily supervision of all building staff assigned to community libraries; and, Janitorial Crew Leader, to assist the Central Facility Supervisor in supervising Central's janitorial staff. This reorganization, proposed and approved in 1987, was ready for hiring to begin in June 1988. Dan Drebenstedt was appointed Central Facility Supervisor, Dave Kirk Community Facility Supervisor, and Mark Gallagher Janitorial Crew Leader. Numerous major projects were undertaken in 1988. Upfitting public and freight elevators and replacement of Central's escalators, begun in 1987, were completed in 1988, along with upfitting both east and west staff elevators. Roofs were replaced at Hosmer, Washburn, and Northeast. Two exterior door replacement projects were completed: Southeast's original exterior entry doors and frames, with corresponding interior doors, were replaced with a design that matched the "look" of the existing building, but incorporated standard size doors with additional glass panels to brighten the entry area; and, Sumner's front and side doors were replaced with single larger doors, including glass panels on both sides and curved glass panels above. Several major heating and air-conditioning projects were also completed this year. The oil-fired boiler at Hosmer was replaced with a more energy efficient natural gas-fired boiler. The cast iron boiler at Walker was replaced with a steel, tube-type, high efficiency boiler. The undersized gas duct heater at Webber Park was replaced with a larger unit. At Northeast, a leaking heat exchanger built into the boiler was also replaced. The main heating coil of the air-handling unit at Northeast developed leaks and, after several attempts to repair, was replaced. Central's air-conditioning thermal purge system was replaced, as was the chiller's main control panel, with a unit that monitors its operation and improves operating efficiency. Air-conditioning compressors at both Walker and East Lake, and a condenser fan motor at Hosmer, were also replaced.

In February, during a period of extreme cold when Central was ordered to operate on stand-by fuel, an underground section of pipe developed a leak and fuel oil was pumped onto the garage floor. This caused a loss in pipe pressure and fuel oil could not be pumped to the boilers. We were forced to switch to natural gas at a higher penalty rate. After a by­ pass pipe was installed, we returned to the use of fuel oil.

-15- Several other projects were developed, bid, and awarded but not completed by year's end. Recarpeting Northeast was bid, but a review of the bids revealed that none were based on the carpet's specified color, so all bids were rejected and the project was rebid. New bids were received and the project awarded in mid-December, with estimated installation scheduled for April 1989. The replacement of existing storm windows at Franklin with new energy­ efficient units was awarded with estimated installation by year's end. Because the majority of these units have curved tops, causing increased manufacturing time, the installation date is now delayed to late January 1989. Delays in delivery of materials has also affected the estimated completion date for several floor covering projects. Replacement of a section of floor tile at Franklin is now scheduled for mid-January 1989. New area carpet, and carpeting for Franklin's Children's Room, is estimated to be completed in early February 1989. Carpeting for the Pop Library, the entry/exit gate areas, and an area in the Children's Department at Central have also been delayed. These projects are being rebid with an estimated completion date of April 1989. Major challenges this department faced during the past year were those of staff changes and staff shortages. When Chief Operating Engineer John Sanko retired, in December 1987, it caused a chain of openings that continued to the end of 1988. Because this position was eliminated in the department's reorganization, it was decided to handle the duties of that position by detailing an operating engineer to Chief Operating Engineer. The Chief Operating Engineer position was filled with a detail Janitor Engineer-Community, and that position filled with a detail Janitorial Worker. The Janitorial-Worker position was filled with a person on temporary permit. In January, Janitorial Supervisor Bill Brazil was injured in a car accident, and remained out-of-work until July, when he retired. A janitorial-worker was detailed to this position, which was filled later with a person on temporary permit.

Mid-year, Operating Engineer Les Shaffer retired after having surgery. Again, this position was filled by detail with a Janitor Engineer­ Community, whose position was filled by detail with a Janitor Engineer­ Central. The Janitor Engineer-Central, was filled by detail with a Janitorial Worker, and the Janitorial Worker filled with a person on temporary permit. Each of these changes caused staff shortages at Central and community libraries, and were covered by remaining staff as best they could; a task that many did beyond their normal duties. I would especially like to acknowledge Dan Drebenstedt, Gary Bohler, Dan Swenson, Vern DeKeuster, Jim Tanberg, Tom Seaman, Mark Corbecky, Sue Reynolds, Art McNaughton, Ken Shaur, and Jim Weatherly for the many extra tasks they assumed during this year.

-16- The Department's reorganization became official at the end of September with the appointment of Dan Drebenstedt, Dave Kirk and Mark Gallagher. Since their appointments, we have begun a complete review of this department's practices and procedures. To an outsider, changes may not be visible but, as we move into the coming year these changes will be noticed by improved service. A great deal of my time, as well as time for staff in these three new positions, has been spent on staff selection and training to fill the many staff changes that have occurred during this past year.

Respectfully submitted, ~ Alexander Wakal Superintendent of Buildings

-17- BUILDING STAFF Staff Complement

Alexsander Wakal Supt. of Buildings January !-December 31 Richard Payette Delivery Worker January !-December 31 Orville Heggestad Stock Clerk II January !-December 31 Thomas Seaman Janitor-Engineer January 18-0ctober 7 James Tanberg Janitor-Engineer January 3-February 1 Mark Corbecky Janitor-Engineer {detail) February !-September 2 Mark Corbecky Janitor-Engineer September 3-December 31 Susan Reynolds Janitor-Engineer November ?-December 31 Gary Bohler Janitor-Engineer September 26-0ctober 24

Central Library Dan Drebenstedt Operating Maintenance Engineer January !-January 10 Dan Drebenstedt Chief Operating Engineer (detail) January 11-September 22 Dan Drebenstedt Facility Supervisor September 23-December 31 Art McNaughton Operating Maintenance Engineer January !-December 31 Les Shaffer Operating Maintenance Engineer January 1-June 21 Ken Shaur Operating Maintenance Engineer January !-December 31 Jim Weatherly Operating Maintenance Engineer January !-December 31 Dan Swenson Operating Maintenance Engineer {detail) January 24-November 24 Vern DeKeuster Operating Maintenance Engineer {detail) May 27-November 5 Ray Blegen Operating Maintenance Engineer November 20-December 31 Ron Mobley Operating Maintenance Engineer November 21-December 31

Central Library - Janitorial Staff William Brazil Janitor Supervisor January 1-July 15 Gary Bohler Janitor Supervisor (detail) March 28-September 16 Mark Gallagher Crew Leader September 26-December 31 Ben Allenson Janitor Worker January !-December 31 Mike Anderson Janitor Worker June 22-August 12 Gary Bohler Janitor Worker January 1-March 27 Gary Crooks Janitor Worker January 1 - December 31 Mark Gallagher Janitor Worker January !-September 25 Bill Houston Janitor Worker January 1-December 31 Robert Miles Janitor Worker January !-December 31 Susan Reynolds Janitor Worker January 1-November 7 Richard Wynsteker Janitor Worker January !-February 15 Brian Blackhawk Janitor Worker September 6-December 31 Kim Brady Janitor Worker October 10-December 31

-18- Ruth Fairbanks Janitor Worker December 12-December 31 Frederick Hawkins Janitor Worker July 25-December 31 Frances Johnson Janitor Worker January 1-December 31 Lynette Sanders Janitor Worker (detail) September 15-December 31 Nancy Cerisier Janitor Worker (detail) August 8-December 19 Lois Karjala Custodial Worker January 1-May 20

C<>1111unity Libraries David Kirk Facilities Supervisor September 23-December 31 Vern DeKeuster Janitor-Engineer: EL January 1-May 26 & November 25-December 31 John Fairbanks Janitor-Engineer: EL June 6-July 5 Philip Epstein Janitor-Engineer: FR January !-December 31 John Fairbanks Janitor-Engineer: HO January 1-June 6 Jim Tanberg Janitor-Engineer: HO August !-December 31 Bob Smith Janitor-Engineer: LH January !-December 31 Kalin Neumann Janitor-Engineer: NK January !-December 31 Richard Olson Janitor-Engineer: NE January 1-December 31 Dan Swenson Janitor-Engineer: SE January !-December 31 Jim Tanberg Janitor-Engineer: SE February 2-August 1 Leo Jenkins Janitor-Engineer: SU January !-December 31 David Kirk Janitor-Engineer: WA January 1-September 23 Tom Seaman Janitor-Engineer: WA October ?-December 31 Dennis Hanson Janitor-Engineer: WN January !-December 31 Jerrold Nedry Janitor-Engineer: PB/WP January 1-June 22 John Fairbanks Janitor-Engineer: PB/WP July 5-December 14 Kim Brady Janitor-Engineer: RO (. 5) January 1-0ctober 10 Nancy Cerisier Janitor-Engineer: RO (. 5) December 19-December 31 Jose Herrera Custodial Helper: WN January 1-May 20 Mark Corbecky Janitorial Worker: NR January !-February 1 Dick Wynsteker Janitorial Worker: NR February 15-December 31

-19- INFORM Annual Report 1988

Another record-breaking service year in INFORM was highlighted by a 32% increase in search projects and a 22% increase in billed hours. The number of U.S. patents photocopied rose 72%. The relentless growth in demand for INFORM's services posed some management challenges for the department. For example, the workload was so heavy that the April invoices were not mailed to clients until June. As a consequence, there were delays and some problems with the receipt of payments. This type of problem had been anticipated in a study and report completed in February. In keeping with the strategic planning process, INFORM's mission and role were articulated. The current situation was assessed in terms of service demand, staffing and budget. The outlook for service and operations was presented and four future scenarios for INFORM were analyzed. The report concluded with the recommendation that INFORM pursue a modest growth strategy which would necessitate the addition of staff. In fact, staffing did increase somewhat over the year, although not with permanent staff as recommended in the report. Gloria Olson continued her valuable assistance as a Library Aide I substitute (.4). Kathleen Jackson also received a regular part-time substituting assignment as a Librarian II. Without her skilled help the department would not have been able to handle the tremendous growth in requests for service. Fortunately, the regular staff of Joan Murray and Susan Lair continued their consistently excellent work. For the first time in a few years INFORM received some higher visibility publicity which fueled a bit of service growth. INFORM was featured in a Dick Youngblood column in the Star Tribune, May 11, 1988, "Need to borrow information? Rent a librarian." Additional publicity came from fairly brief coverage in another newspaper article on the library and from a presentation by the INFORM Librarian at a major conference sponsored by the Minnesota Chapter of the American Marketing Association, "Changing times: The evolution of marketing research." Several applications of technology improved the effectiveness and efficiency of INFORM's service delivery. A dedicated modem line was installed to enable online searching directly from the INFORM office. A telephone answering machine now helps minimize missed calls from clients. The use of telefacsimile to communicate with clients has become increasingly popular. The microcomputer has enhanced search results in a number of ways: the results of computerized searches have been edited for attractive and understandable presentation to clients; data from computerized searches have been provided to clients on disk for easy importing into their computer systems; and information gathered from manual research has been organized and presented to clients in spreadsheet form.

-20- Efforts to further streamline operations have been continuous. Redesign of the search request form and the elimination of other forms have contributed to increased efficiency. Work was begun on a procedures manual with the assistance of a volunteer. Enhancements to the INFORM Database Management System were made to facilitate data entry.

INFORM continues to progress along a course which has been established over the last several years. The course is characterized by significant growth in service delivery, creative management of staff resources, application of technology to enhance services and operations, and continuous improvement in operational efficiency. This course has led to another record year of client service and to $152,276 in revenues.

Respectfully submitted, ?t:{!]k INFORM Librarian

-21- INFORM

Staff Complement

Roger Hurd Librarian II January 1 - December 31

Joan Murray Administrative Aide January 1 - December 31 Susan Lair Clerk-Typist II January 1 - December 31

Kathleen Jackson Librarian Substitute (. 6) June 13 - October 30 (. 8) October 31 - December 31

Gloria Olson Library Aide I Substitute (. 4) January 1 - December 31

-22- INFORM

Activities

Roger Hurd

Memberships Minnesota Online Users Group

Continuing Education Dow-Jones Online Training February 4 Began MBA program, Carlson School of Management University of Minnesota Spring Quarter Writing Performance Standards March 29

Presentations Minnesota Association of Legal Assistants February 16 Minnesota Online Users Group Expert Searchers Panel March 1 Minnesota Chapter of the American Marketing Association Conference April 13 Friends of MPLIC April 14 Cumberland High School Future Problem Solvers April 27 Silicon Valley Information Center September 6 MPLIC Staff Development Day Online Searching October 10 Activities Interviewed for Star Tribune article appearing May 11 Interviewed for Star Tribune article appearing December 16

Joan Murray

Continuing Education Personal Effectiveness on the Job May 6 Working Smarter: A Winning Strategy October 7 WordPerfect Class November 5 WordPerfect Training November 22 and 28 Activities Evaluation of Civil Service Administrative Aide Test May 6 Moderator for Retirement Planning Session at MPLIC Staff Development Day October 10

-23- IN'FOR11 Recap of Hours/Searches

Searches Hours

January 144 144.50 February 162 170.75 March 175 162.25 April 163 168.75

May 213 234.00 June 195 183.00 July 182 220.50 August 244 223.50 September 207 214.50 October 192 235.00 November 222 230.00 December 194 201.50 TOTALS 2,293 2,388.25

MOBTHLY AVERAGE 191.1 199.00

-24- IIFORII

Statistics for 1988

Clients 505 New Clients 431 Hours 2,388.25 Searches 2,293 Hours multiplied by hourly rate $105,909

Average hours per month 199.0 Average searches per month 191.1 Hours billed to each of the 7 most active clients 1) 295.00 2) 133.75 3) 114. 00 4) 100.50 5) 72. 75 6) 56.75 7) 55.75

Number of computer-assisted searches 642

U.S. Patents photocopies 1,825 Hours for patent photocopying 312.50 Patent photocopying hours multiplied by hourly rate $12,500

Hours 1,288.50 1,284.00 1,372.75 1,122.00 1,213.75 Searches 770 817 1,045 905 972

1984 1985 1986 1987 1988 Hours 1,489.25 1,372.25 1,604.00 1,965.00 2,388.25 Searches 1,197 1,369 1,481 1,742 2,243

-25- INTERLIBRARY LOAN DEPARTMENT

1988 was a difficult and challenging year for the Interlibrary Loan Department, bringing many changes in procedures, equipment, and staffing. Despite these difficulties, however, high service levels were maintained. The Information and Catalog Information desks answered more questions than in 1987 and the number of interlibrary loans provided remained approximately the same as last year's record levels, although there was an overall decrease in the number of requests made.

With the implementation of MAX in 1988, other libraries, for the first time ever, were provided essentially complete information regarding MPLIC's holdings. MELSA libraries were allowed access to the online catalog in 1988 and other libraries gained expanded access via OCLC. Increased accuracy in holdings and item availability information resulted in more efficient use of ILL resources. Over 8% fewer requests were made of MPLIC but the fill rate increased 4%. Similarly, the number of requests made of other libraries on behalf of MPLIC patrons decreased slightly, but there was a 3% increase in fill rate. Requests made of Central Library by MPLIC Community agencies also show this pattern, with a decrease in overall requests but a 7% fill rate increase. In the future this trend toward fewer, more productive requests should continue. Receipts of $47,885 were generated by ILL for service provided to other libraries in 1988.

MAX had an impact on ILL in other areas as well. Previously, interlibrary loans were charged out manually, but with the advent of online circulation at Central Library in June, it was necessary to develop new interlibrary loan circulation procedures, to integrate them with the Circulation department's procedures, and to train all ILL staff in use of the new system.

In 1990 OCLC will no longer support the 105 model terminal. Anticipating this development, a new OCLC M310 was obtained to replace ILL Department's model 105. This new terminal is powerful and versatile. With the acquisition of software it will be used to train ILL staff in use of the OCLC ILL Subsystem, and may eventually be used for other training and management applications.

Several valued staff members departed in 1988. Susan Vos and Jean Winstead left ILL for promotional opportunities elsewhere. Staff members were involved in numerous activities. Gene Robinson and Joy Wallin were members of Local 99's contract negotiation team. This responsibility, along with other union duties, necessitated their absence from the department on many occasions. As chairperson of the MELSA ILL Committee,

-26- I also found it necessary to spend a good deal of time away from the department. Each staff member attended at least one workshop or seminar related to work activities. With this high level of activity on the part of department staff, and the training needs resulting from the many changes in equipment and procedures throughout the year, it was often difficult to maintain adequate levels of staffing at the various work stations. It is a tribute to the enthusiasm and capabilities of the ILL staff that we were able to accomplish all that we did in 1988. My own departure at the end of the year is not without regret and I would like to express my appreciation to all of the ILL staff for their support during these past four years.

If past years are any precedent, then 1989 will bring many new challenges in the Interlibrary Loan Department. Increased use of automation, technological advances, proposed changes in OCLC, MELSA fee restructuring, and Public Access Catalogs are just a few innovations which will have an impact on future operations. 1988 was a year filled with accomplishment, it is to be expected that 1989 will be so, as well.

Respectfully submitted,

Glenee Salmon

-27- INTERLIBRARY LOAN DEPARTMENT

Staff Coapleaent 1988

Craig Lindquist Clerk-Typist I January 1-December 31

Cheryl Pederson Library Aide I {. 5) January 1-December 31

Gene Robinson Library Aide I January 1-June 3 August 3-December 31

Glenee Salmon Clerical Supervisor January 1-December 31

Valerie Solovjovs Library Aide I (. 5) January 1-January 22 (full time) January 25-December 31

Will Stromer Library Aide I July 6-December 31

Susan Vos Library Aide I January !-December 31

Joy Wallin Library Aide I January !-December 31

Jean Winstead Library Aide I (. 5) January 1-January 13 (full time) January 13-August 3

-28- INTERLIBRARY LOAN DEPARTMENT

Activities 1988

Craig Lindquist Continuing Education: Coping With Difficult People

Cheryl Pederson Continuing Education: Searching OCLC Dealing With the Public Coping With Difficult People

Gene Robinson Memberships: AFSCME Local 99, President State AFSCME People Committee Continuing Education: Searching OCLC Dealing With the Public Dealing With Labor-Management Crisis (AFSCME) Trying to Avoid and Handle Grievances (AFL-CIO) How to Get Better Health Care in the Public Sector (AFSCME)

Glenee Salmon Memberships: American Library Association MELSA ILL Committee, President MELSA ILL Subcommittee on Linkage Software Continuing Education: Performance Appraisal Workshop Using and Maintaining MULS Online

Valerie Solovjovs Memberships: MPLIC Staff Association AFSCME

Continuing Education: Dealing With the Public

-29- Will Strommer Continuing Education: Searching OCLC

Joy Vallin

Continuing Education: Selection and Evaluation of Materials

Jean Winstead Continuing Education: Selection and Evaluation of Materials

-30- ILLS Requested From MPLIC 1988

Requests Requests Items Sent Received Owned Loans Photocopies Total Hennepin County Library 6,026 5,817 3,332 286 3,618

MELSA 4,666 4,360 2,133 984 3,117

PLANET 4,489 3,826 2,396 132 2,528

MINITEX 16,856 13,514 3,450 5,349 8,799

Other ILL 2,750 2,439 213 323 536

Total ILL 34,787 29,956 11,524 7,074 18,598

Intra-System Loans (Community Libraries) 16,056 15,940 8,517 8,517

Total ILL & ISL 50,843 45,896 20,041 7,074 27,115

ILLs Requested by MPLIC

Requests Requests Filled Loans Photocopies Total Loans Photocopies Total

MELSA 349 151 500 237 104 341

MINITEX 1,422 l, 398 2,820 922 901 1,823

Other ILL 573 285 858 374 177 551 (Cancelled requests) 562 Total Requested by MPLIC 2,344 1,834 4,740 1,533 1,182 2,715

ILL requests placed with MPLIC by MELSA patrons living outside Mpls: 205 52 = _ill OCLC MAIL TOTAL

Telefax transmission to MELSA Libraries: 116

-31- '""--,-~--~·------

PERSONNEL OFFICE

Annual Report 1988

Personnel Office objectives for 1988 from the Long Range Plan included improving the performance appraisal system, updating the Personnel Manual, providing documentation for the staff changeover, automating records and forms and payroll procedures, completing a training needs assessment, providing Civil Service with job descriptions for Pages and Aides, suggesting a new plan for vacation scheduling, beginning development of an initial training program for new staff, and completing pay equity negotiations. The new performance appraisal forms are in use. A consultant, Barbara Hanley, provided training for supervisors in the new system and setting standards. The Assistant Personnel Officer, Barbara Hoosman, provided training in the new system for all Library staff members, as well as being available for assisting with problems and for consultation as needed. When the various agencies and cost centers have completed their joint standard­ setting, the new system will be in full operation. This objective was given priority and completed months ahead of schedule. The Personnel Manual was completely updated and is now on computer for ease of future updatings. The procedure for hiring unclassified staff was updated and letters were sent to all Librarian II applicants asking them is they wished to remain on file through July, 1989. This will allow time to consider alternate methods for hiring unclassified staff. The Affirmative Action plan was updated but not fully put into action and should receive a high priority in 1989. Job specifications for unclassified positions were not updated. The Mercer-Meidinger-Hansen classification study, currently underway, will provide updated specifications for all Library jobs. Personnel Office staffing received careful study and a new staffing pattern was developed and approved. New job descriptions for Personnel Officer, Payroll/Personnel Services Assistant (two positions), and Clerk Typist II were studied and classified by Civil Service and with the retirements of Evelyn Karsh and Elizabeth Shelver, steps were begun to fill the new jobs. Decisions and explanations for the Personnel Manual were reviewed but were too outdated to be of any current use. Other files were reviewed and weeded. Evelyn Karsh, Payroll/Personnel Services Assistant, worked with Mary Zondy, Urban Corps Intern, to produce a Library payroll manual. A card file with other miscellaneous information in Personnel Office procedures was developed.

-32- Salary schedules and an address file for Librarian II applicants as well as paycheck labels and some standard letters and memos have been entered into the computer by Lorraine Raether, Clerk Stenographer II, who also entered the Personnel Manual on her computer. The budget projection for Personnel is still being done by the EDP Department as no one in the Personnel Department had either the time or the expertise to develop this program. Investigation was begun into further payroll automation but the first information was disappointing and the project was set aside because of the pressure of other objectives.

The training needs assessment, the completion goal for which was June 30, 1988, was not completed because of intervening priorities. An enormous amount of time was spent on developing the new performance appraisal forms and system and training both supervisors and staff. Additionally, planning and preparations were begun in April to produce a staff development day in early October. The needs assessment process will be completed in 1989 and is on the second stage of development, namely, the development of a questionnaire for the staff, based upon interviews of a cross section of the staff. Page and Aide job descriptions were forwarded to Civil Service for study. By the end of the year they had only to do some observations and consult with supervisors before issuing the results. At the end of the year, a new plan for vacation scheduling had been developed and when the data on vacation balances has been received from Central Payroll, will be put into effect. The development of new employee training began in 1988 with a review of what was currently being done in the area, both at MPLIC and other metropolitan libraries. Comments from the initial needs assessment interviews were used in creating a table of contents for a training manual and written material was gathered that could be useful in drafting the text. Plans in 1989 include the completion of this manual by working closely with the Chiefs of Central and Community Libraries and Technical Services. After many months of negotiations, pay equity settlements were completed as part of the union contract settlements. With the use of the new form for annual reports, data formerly included will not be part of this report, but the usual statistics and salary schedules are attached. With this, my final report, I wish to thank all those who have worked with me, through all the years, for their assistance and support, and to wish those replacing Evelyn Karsh and me the same assistance and support, and the same enjoyment and satisfaction from their jobs. i~i\\JlWted. Elizabeth Shelver Personnel Officer

-33- PERSONNEL OFFICE

Staff Comple11ent

Elizabeth Shelver Personnel Officer January 1 - December 31 Barbara Hoosman Assistant Personnel Officer January 1 - December 31 Evelyn Karsh Payroll/Personnel Services Assistant January 1 - December 31

-34- Total Staff From Payroll of December 4 - December 17 ( 1988 Permanent Full Part-time Temporary Total Total Time Number FTE Number FTE Number FTE

Unclassified 71 11 5.9 21 7.6 103 84.5 Classified: Clerical, Technical, Super- visory 180 42 22.5 33 10.9 255 213 .4 Classified: Building 35 0 .0 2 2.0 37 37.0

TOTALS 286 53 28.4 56 20.5 395 334.9

Unclassified Staff by Services

Administration 3 0 .0 0 .0 3 3.0 Central 36 4 2.1 7 3.3 47 41.4 Technical 6 0 .0 1 .5 7 6.5 Community 24 7 3.8 13 3.8 44 31.6 Special Services 2 0 .0 0 .o 2 2.0

TOTALS 71 11 5.9 21 7.6 103 84.5

Classified Staff by Services

Administration 12 0 .o 0 .0 12 12.0 Central 62 8 4.4 11 3.5 81 69.9 Technical 57 11 5.5 4 1. 9 72 64.4 Community 38 19 10.6 17 5.0 74 53.6 Building 35 0 .0 2 2.0 37 37.0 Special Services 11 _! _b_Q _l_ .5 16 ~ TOTALS 215 42 22.5 35 12.9 292 250.4

Total Staff by Services

Administration 15 0 .o 0 .0 15 15.0 Central 98 12 6.5 18 6.8 128 111.3 Technical 63 11 5.5 5 2.4 79 70.9 Community 62 26 14.4 30 8.8 118 85.2 Building 35 0 .o 2 2.0 37 37.0 Special Services -11 _! _b_Q 1 2 ~ ~ TOTALS 286 53 28.4 56 20.5 395 334.9

*Substitute staff members are now included in these figures. Four full- time staff working two part-time jobs in different cost centers are counted in the permanent part-time columns. Vacancies are not shown. Salary schedules attached.

-35- A~~oint11ents Se~arations 1987 1988 1987 1988 Clerical, Technical, Classified Supervisory: full-time 3 1 7 14 part-time permanent 13 10 8 3 temporary 15 17 10 7

Building staff: full-time 1 5 2 5 part-time permanent 0 0 0 1 temporary 2 5 2 3

Librarian: full-time 3 2 4 0 part-time permanent 0 0 0 0 temporary 12 9 7 9

Library Assistant: full-time 0 0 0 0 part-time permanent 1 0 1 0 temporary 1 0 2 0

TOTALS 51 49 43 42

l • ! Pro11ot1ons Details i Transfers l I i I To Another \ To Another! i Total Total 1 Aqencv 1 Status ! 1987 i 1988 1987 i 1988 i 1987 I 1988 I 1987 I 198a1 I ! Classified-Clerical, I I i I Supervisory, Technical 14 9 8 4 29 31 23 ' 28 Building Staff 3 8 6 7 6 7 0 0 Ii Professional 7 5 2 3 14 I 6 I 8 0 I I ! ! I ! TOTALS 24 22 16 14 49 44 l 31 28 Reasons given for separation of full-time staff members:

Classified Unclassified Another position 3 0 Retirement 11 0 Leaving city 2 0 Discharge 0 0 Discontent 0 0 Illness 1 0 Other 2 0

TOTALS 19 0

Other transactions

Voluntary Demotions - 3, Leave Without Pay - 5, Return From Leave - 10, Suspension - 4

-36- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER Salary Schedules for the Following Promotional Lines: Accounting and Fiscal Planning, Administrative Services, Art and Related Bindery, Communications, Data Processing, Staff Assistance Effective July l, 1988 & July 1, 1989 Adopted by the Library Board November, 1988 Annual Earnings Shown are Biweekly Rates x 26

July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL LOCAL 99 ACCOUNTING & FISCAL PLANNING LINE Account Clerk I 1 619 16094 1 638 16588 (III) 2 647 16822 2 666 17316 3 707 18382 3 728 18928 4 735 19110 4 757 19682 5 762 19812 5 785 20410 6 793 20618 6 817 21242 7 823 21398 7 848 22048

Account Clerk II 1 720 18720 (V) 2 767 19942 3 852 22152 4 886 23036 5 926 24076 6 960 24960 7 1001 26026

ADMINISTRATIVE SERVICES LINE Library Page I 1 449 11674 1 462 12012 (I) 2 473 12298 2 487 12662 3 497 12922 3 512 13312 4 522 13572 4 538 13988 5 539 14014 5 555 14430 6 556 14456 6 573 14898 7 577 15002 7 594 15444 8 595 15470 8 613 15938

Clerk Typist I 1 558 14508 1 575 14950 Library Aide I 2 579 15054 2 596 15496 Clerk I 3 618 16068 3 637 16562 (II) 4 639 16614 4 658 17108 5 659 17134 5 679 17654 6 684 17784 6 705 18330 7 710 18460 7 731 19006

Page 1

-36a- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Library Aide I, Substitute 1 7.44 1 7.66 (II) 2 7.72 2 7.95 3 8.24 3 8.49 4 8.52 4 8.78 5 8.79 5 9.05 6 9.12 6 9.39 7 9.47 7 9.75

Audio Visual Aide I 1 578 15028 1 595 15470 Library Page II 2 614 15964 2 632 16432 (III) 3 672 17472 3 692 17992 4 697 18122 4 718 18668 5 720 18720 5 742 19292 6 747 19422 6 769 19994 7 779 20254 7 802 20852

Book Preparation Aide 1 641 16666 1 660 17160 Library Aide II 2 668 17368 2 688 17888 (IV) 3 728 18928 3 750 19500 4 757 19682 4 780 20280 5 784 20384 5 808 21008 6 815 21190 6 839 21814 7 845 21970 7 870 22620

Clerk Typist II 1 650 16900 1 670 17420 (IV) 2 678 17628 2 698 18148 3 737 19162 3 759 19734 4 766 19916 4 789 20514 5 793 20618 5 817 21242 6 824 21424 6 849 22074 7 854 22204 7 880 22880

Duplicating Machine Operator II 1 672 17472 1 692 17992 (IV) 2 699 18174 2 720 18720 3 759 19734 3 782 20332 4 788 20488 4 812 21112 5 815 21190 5 839 21814 6 846 21996 6 871 22646 7 876 22776 7 902 23452

Duplicating Machine Operator III 1 714 18564 1 735 19110 (V) 2 758 19708 2 781 20306 3 827 21502 3 852 22152 4 861 22386 4 887 23062 5 895 23270 5 922 23972 6 931 24206 6 959 24934 7 969 25194 7 998 25948

Page 2 -36b- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL Community Libraries Clerk 1 718 18668 1 740 19240 (V) 2 765 19890 2 788 20488 3 850 22100 3 876 22776 4 884 22984 4 911 23686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

Serials Clerk 1 754 19604 1 777 20202 (V) 2 798 20748 2 822 21372 3 867 22542 3 893 23218 4 901 23426 4 928 24128 5 935 24310 5 963 25038 6 971 25246 6 1000 26000 7 1009 26234 7 1039 27014

Audio Visual coordinator 1 735 19110 1 757 19682 (V) 2 783 20358 2 806 20956 3 867 22542 3 893 23218 4 901 23426 4 928 24128 5 941 24466 5 969 25194 6 975 25350 6 1004 26104 7 1017 26442 7 1048 27248

Circulation Department Clerk 1 760 19760 1 783 20358 (V) 2 808 21008 2 832 21632 3 892 23192 3 919 23894 4 926 24076 4 954 24804 5 966 25116 5 995 25870 6 1000 26000 6 1030 26780 7 1041 27066 7 1072 27872

Library Technician 1 796 20696 1 820 21320 (V) 2 844 21944 2 869 22594 3 928 24128 3 956 24856 4 962 25012 4 991 25766 5 1002 26052 5 1032 26832 6 1036 26936 6 1067 27742 7 1077 28002 7 1109 28834

Page 3 -36c- . ---·-···-·------·-~,------·------

July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Order Clerk 1 830 21580 1 855 22230 (V) 2 874 22724 2 900 23400 3 943 24518 3 971 25246 4 977 25402 4 1006 26156 5 1011 26286 5 1041 27066 6 1048 27248 6 1079 28054 7 1086 28236 7 1119 29094

Clerical Supervisor 1 818 21268 1 843 21918 (VI) 2 876 22776 2 902 23452 3 970 25220 3 999 25974 4 999 25974 4 1029 26754 5 1049 27274 5 1080 28080 6 1096 28496 6 1129 29354 7 1141 29666 7 1175 30550

Bibliographic Control Clerk 1 879 22854 1 905 23530 (VI) 2 936 24336 2 964 25064 3 1031 26806 3 1062 27612 4 1070 27820 4 1102 28652 5 1109 28834 5 1142 29692 6 1157 30082 6 1192 30992 7 1202 31252 7 1238 32188

ART & RELATED LINE Graphic Artist 1 739 19214 1 761 19786 (V) 2 788 20488 2 812 21112 3 838 21788 3 863 22438 4 888 23088 4 915 23790 5 940 24440 5 968 25168 6 979 25454 6 1008 26208 7 1022 26572 7 1053 27378 8 1063 27638 8 1095 28470

BINDERY LINE Bindery Processing Aide 1 558 14508 1 575 14950 (II) 2 579 15054 2 596 15496 3 618 16068 3 637 16562 4 639 16614 4 658 17108 5 659 17134 5 679 17654 6 684 17784 6 705 18330 7 710 18460 7 731 19006

Page 4 -36d- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Bindery Worker 1 748 19448 1 770 20020 (IV) 2 776 20176 2 799 20774 3 835 21710 3 860 22360 4 864 22464 4 890 23140 5 891 23166 5 918 23868 6 922 23972 6 950 24700 7 952 24752 7 981 25506

Bookbinder 1 718 18668 1 740 19240 (V) 2 765 19890 2 788 20488 3 850 22100 3 876 22776 4 884 22984 4 911 23686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

COMMUNICATIONS LINE Telephone Operator I 1 578 15028 1 595 15470 (III) 2 614 15964 2 632 16432 3 672 17472 3 692 17992 4 697 18122 4 718 18668 5 720 18720 5 742 19292 6 747 19422 6 769 19994 7 779 20254 7 802 20852

DATA PROCESSING LINE Computer Operator I 1 619 16094 1 638 16588 (IV) 2 647 16822 2 666 17316 3 707 18382 3 728 18928 4 735 19110 4 757 19682 5 762 19812 5 785 20410 6 793 20618 6 817 21242 7 823 21398 7 848 22048

Data Entry Operator II 1 629 16354 (IV) 2 670 17420 3 739 19214 4 766 19916 5 798 20748 6 830 21580 7 864 22464

Page 5 -36e- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL Computer Operator II 1 718 18668 1 740 19240 (V) 2 765 19890 2 788 20488 3 850 22100 3 876 22776 4 884 22984 4 911 23686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

Library Computer Specialist 1 942 24492 1 970 25220 (VI) 2 1011 26286 2 1041 27066 3 1054 27404 3 1086 28236 4 1101 28626 4 1134 29484 5 1148 29848 5 1182 30732 6 1197 31122 6 ·1233 32058 7 1251 32526 7 1289 33514

STAFF ASSISTANCE LINE Administrative Aide 1 718 18668 1 740 19240 (V) 2 765 19890 2 788 20488 3 850 22100 3 876 22776 4 884 22984 4 911 23686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

ADMINISTRATIVE SERVICES LINE Stock Clerk II 1 764 19864 1 787 20462 (V) 2 804 20904 2 828 21528 3 873 22698 3 899 23374 4 901 23426 4 928 24128 5 933 24258 5 961 24986 6 965 25090 6 994 25844 7 999 25974 7 1029 26754

ATTENDANT, CUSTODIAL & SERVICES LINE Custodial Helper 1 449 11674 1 462 12012 (I) 2 473 12298 2 487 12662 3 497 12922 3 512 13312 4 522 13572 4 538 13988 5 539 14014 5 555 14430 6 556 14456 6 573 14898 7 577 15002 7 594 15444 8 595 15470 8 613 15938

Page 6 -36f- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Janitorial Worker (III) 1 660 17160 1 680 17680 2 697 18122 2 718 18668 3 735 19110 3 757 19682 4 776 20176 4 799 20774 5 808 21008 5 832 21632 6 838 21788 6 863 22438 7 867 22542 7 893 23218

EQUIPMENT OPERATOR LINE Delivery Worker 1 10.01 1 10.31 (III) 2 10.72 2 11.04 3 11. 42 3 11. 76 4 12.10 4 12.46 5 12.77 5 13.15 6 13.52 6 13.93

PLANT OPERATION & MAINTENANCE LINE Janitorial Crew Leader 1 733 19058 1 755 19630 Janitorial Engineer-Central 2 779 20254 2 802 20852 (IV) 3 826 21476 3 851 22126 4 877 22802 4 903 23478 5 916 23816 5 943 24518 6 955 24830 6 984 25584 7 997 25922 7 1027 26702

Janitorial Engineer-Community 1 765 19890 1 788 20488 ( IV) 2 816 21216 2 840 21840 3 864 22464 3 890 23140 4 916 23816 4 943 24518 5 955 24830 5 984 25584 6 997 25922 6 1027 26702 7 1041 27066 7 1072 27872

Page 7 -36g- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL LOCAL 70 PLANT OPERATION & MAINTENANCE LINE Operating Maintenance Engineer 1 11.87 1 12.39 (V) 2 13.37 2 13.93 3 14.87 3 15.48

Page 8 -36h- ·····--···-···--- .. ·-----.. ---·----·---···------··------

·if> July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL LACE ADMINISTRATIVE SERVICES LINE Clerk Typist II 1 675 17550 1 695 18070 (IV) 2 702 18252 2 723 18798 3 762 19812 3 785 20410 4 791 20566 4 815 21190 5 818 21268 5 843 21918 6 849 22074 6 874 22724 7 879 22854 7 905 23530

Clerk Steno II 1 755 19630 1 778 20228 (V) 2 802 20852 2 826 21476 3 887 23062 3 914 23764 4 921 23946 4 949 24674 5 961 24986 5 990 25740 6 995 25870 6 1025 26650 7 1036 26936 7 1067 27742

Library Administration Clerk 1 846 21996 1 871 22646 (VI) 2 903 23478 2 930 24180 3 998 25948 3 1028 26728 4 1037 26962 4 1068 27768 5 1076 27976 5 1108 28808 6 1124 29224 6 1158 30108 7 1169 30394 7 1204 31304

Secretary 1 861 22386 1 887 23062 (VI) 2 919 23894 2 947 24622 3 1014 26364 3 1044 27144 4 1053 27378 4 1085 28210 5 1092 28392 5 1125 29250 6 1139 29614 6 1173 30498 7 1185 30810 7 1221 31746

Payroll/Personnel Services Ass't 1 907 23582 1 934 24284 (VI) 2 965 25090 2 994 25844 3 1060 27560 3 1092 28392 4 1099 28574 4 1132 29432 5 1138 29588 5 1172 30472 6 1186 30836 6 1222 31772 7 1231 32006 7 1268 32968

Page 9 -36i- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL NONREPRESENTED ACCOUNTING & FISCAL PLANNING Account Clerk Supervisor 1 968 25168 1 997 25922 (VII) 2., 1039 27014 2 1070 27820 .J 1080 28080 3 1112 28912 4 1128 29328 4 1162 30212 5 1175 30550 5 1210 31460 6 1224 31824 6 1261 32786 7 1279 33254 7 1317 34242

Manager, Finance 1 1396 36296 1 1438 37388 (X) 2 1449 37674 2 1492 38792 3 1504 J~ .. 0-1 3 .1549 40274 4 1563 40638 4 1610 41860 5 1622 42172 5 1671 43446 6 1685 43810 6 1736 45136 7 1750 45500 7 1803 46878

ADMINISTRATIVE SERVICES Supervisor of Shelving 1 854 22204 1 880 22880 (VI) 2 949 24674 2 977 25402 3 988 25688 3 1018 26468 4 1027 26702 4 1058 27508 5 1074 27924 5 1106 28756 6 1120 29120 6 1154 30004 7 1168 30368 7 1203 31278

Supervisor of Acquisitions 1 1041 27066 1 1072 27872 Supervisor of Circulation 2 1084 28184 2 1117 29042 (VII) 3 1131 29406 3 1165 30290 4 1179 30654 4 1214 31564 5 1230 31980 5 1267 32942 6 1284 33384 6 1323 34398 7 1338 34788 7 1378 35828

Assistant Personnel Officer 1 871 22646 (VII) 2 933 24258 3 1124 29224 4 1182 30732 5 1248 32448 6 1315 34190 7 1385 36010

Page 10 -36j- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Administrative Analyst II - 1 1099 28574 1 1132 29432 Research & Evaluation 2 1179 30654 2 1214 31564 (VIII) 3 1243 32318 3 1280 33280 4 1308 34008 4 1347 35022 5 1377 35802 5 1418 36868 6 1450 37700 6 1494 38844 7 1531 39806 7 1577 41002

Personnel Officer 1 1183 30758 1 1218 31668 2 1272 33072 2 1310 34060 3 1338 34788 3 1378 35828 4 1413 36738 4 1455 37830 5 1489 38714 5 .1534 39884 6 1568 40768 6 1615 41990 7 1649 42874 7 1698 44148

BINDERY Supervisor of Preparations 1 1041 27066 1 1072 27872 (VII) 2 1084 28184 2 1117 29042 3 1131 29406 3 1165 30290 4 1179 30654 4 1214 31564 5 1230 31980 5 1267 32942 6 1284 33384 6 1323 34398 7 1338 34788 7 1378 35828

DATA PROCESSING EDP Systems Analyst & Programmer 1 1025 26650 1 1056 27456 (VII) 2 1096 28496 2 1129 29354 3 1166 30316 3 1201 31226 4 1238 32188 4 1275 33150 5 1309 34034 5 1348 35048 6 1380 35880 6 1421 36946 7 1451 37726 7 1495 38870

PLANT OPERATION & MAINTENANCE Janitorial Supervisor 1 1113 28938 (V) 2 1158 30108 3 1204 31304

Chief Operating Engineer 1 1297 33722 ( IX) 2 1353 35178 3 1411 36686

Page 11 -36k- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Community Facilities Supervisor 1 1153 29978 1 1188 30888 (VIII) 2 1199 31174 2 1235 32110 3 1247 32422 3 1284 33384 4 1297 33722 4 1336 34736 5 1348 35048 5 1388 36088 6 1402 36452 6 1444 37544 7 1457 37882 7 1501 39026

Central Facilities Supervisor 1 1248 32448 1 1285 33410 (IX) 2 1299 33774 2 1338 34788 3 1350 35100 3 1391 36166 4 1405 36530 4 1447 37622 5 1462 38012 5 1506 39156 6 1520 39520 6 1566 40716 7 1581 41106 7 1628 42328

Supt. of Library Bldgs & Grounds 1 1419 36894 1 1462 38012 (XI) 2 1529 39754 2 1575 40950 3 1608 41808 3 1656 43056 4 1694 44044 4 1745 45370 5 1787 46462 5 1841 47866 6 1883 48958 6 1939 50414 7 1984 51584 7 2044 53144

Page 12 -361- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

PLUM Library Assistant, Substitute 1 10.45 1 10.76 2 10.87 2 11.20 3 11.31 3 11.65 4 11.76 4 12.11 5 12.24 5 12.61 6 12.72 6 13.10

Library Assistant I 1 814 21164 1 838 21788 2 848 22048 2 873 22698 *Became new top step in 3 882 22932 3 908 23608 1983, except for staff 4 918 23868 4 946 24596 who were currently on 5 954 24804 5 . 983 25558 either step 9 or 10. 6 991 25766 6 1021 26546 7 1030 26780 7 1061 27586 8 1071 27846 8 1103 28678 *9 1115 28990 9 1148 29848 10 1161 30186 10 1196 31096

Library Assistant II 1 861 22386 1 887 23062 2 896 23296 2 923 23998 3 931 24206 3 959 24934 4 969 25194 4 998 25948 5 1007 26182 5 1037 26962 6 1048 27248 6 1079 28054 7 1090 28340 7 1123 29198 8 1133 29458 8 1167 30342 9 1178 30628 9 1213 31538

Librarian II, Substitute 1 11.90 1 12.26 2 12.37 2 12.74 3 12.86 3 13.25 4 13.37 4 13.77 5 13.92 5 14.34 6 14.46 6 14.89

Librarian II 1 969 25194 1 998 25948 2 1007 26182 2 1037 26962 3 1048 27248 3 1079 28054 4 1090 28340 4 1123 29198 5 1133 29458 5 1167 30342 6 1178 30628 6 1213 31538 7 1226 31876 7 1263 32838 8 1274 33124 8 1312 34112 9 1326 34476 9 1366 35516 10 1379 35854 10 1420 36920

Page 13 -36m- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Librarian III 1 1193 31018 1 1229 31954 2 1242 32292 2 1279 33254 3 1296 33696 3 1335 34710 4 1350 35100 4 1391 36166 5 1408 36608 5 1450 37700 6 1468 38168 6 1512 39312 7 1532 39832 7 1578 41028

Librarian IV 1 1350 35100 1 1391 36166 2 1408 36608 2 1450 37700 3 1468 38168 3 1512 39312 4 1532 39832 4 1578 41028 5 1595 41470 5 1643 42718 6 1663 43238 6 1713 44538 7 1732 45032 7 1784 46384

Librarian V 1 1474 38324 1 1518 39468 2 1537 39962 2 1583 41158 3 1601 .41626 3 1649 42874 4 1670 43420 4 1720 44720 5 1740 45240 5 1792 46592 6 1814 47164 6 1868 48568 7 1888 49088 7 1945 50570

Librarian VI 1 1580 41080 1 1627 42302 2 1658 43108 2 1708 44408 3 1741 45266 3 1793 46618 4 1827 47502 4 1882 48932 5 1920 49920 5 1978 51428 6 2015 52390 6 2075 53950 7 2118 55068 7 2182 56732

Librarian VII 1 1764 45864 1 1817 47242 2 1852 48152 2 1908 49608 3 1945 50570 3 2003 52078 4 2041 53066 4 2102 54652 5 2145 55770 5 2209 57434 6 2253 58578 6 2321 60346 7 2366 61516 7 2437 63362

Page 14 -36n- July 1, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL Librarian VIII 1 1930 50180 1 1988 51688 2 2027 52702 2 2088 54288 3 2128 55328 3 2192 56992 4 2234 58084 4 2301 59826 5 2346 60996 5 2416 62816 6 2464 64064 6 2538 65988 7 2586 67236 7 2664 69264

Director 1 2843 73918 1 2928 76128

Page 15 -360- PUBLIC RELATIONS OFFICE Annual Report 1988

The Library's interest in using marketing principles was reflected in Public Relations Office activities in 1988. Prominent among PRO's objectives for the year were such projects as the production of a marketing piece emphasizing the Downtown Library's service to the business community, the development of a marketing model for the Library and the design of a marketing effort to increase the number of library card holders. These major projects were completed amidst PRO's ongoing functions of publicity, print production, exhibits, signage, special events coordination and community outreach.

The marketing piece for the Downtown Library, produced with a budget of $4,000.00 from Trustee Funds, used an inventive "scratch-off" concept to allure the Downtown audience to Library services. What made the project unique for MPLIC was the hiring of outside assistance (designer, copy writer, printer, mailing list supplier and mailing service) and the direct mailing of 7,000 copies, assuring that the piece reached its target audience of Downtown residents and business owners.

The library card campaign dominated much of PRO's efforts, with planning underway for most of the year and implementation in the fall. The Public Relations Representative wrote a marketing plan that addressed target audiences, research, evaluation and budget. It was decided to use the campaign to kick off the Library's observance of the Year of the Young Reader--1989 {YYR), so PRO worked closely with the YYR Committee in developing complementary plans and budgets. PRO secured pro bono assistance from Campbell-Mithun-Esty Advertising to assure a top quality image for the campaign and the ensuing YYR celebration. The campaign generated a 30% increase in library card registrations, built relationships between the prize donors and the Library, garnered strong visibility through a variety of promotional strategies and established a pattern for cooperation between Children's Services and PRO in continuing to promote the Year of the Young Reader. A full report of the library card campaign was attached to the Official Bulletin of November 28, 1988.

Efficiencies in PRO's writing, editing and Events calendar production tasks were effected by the addition of a micro­ computer in September. A further enhancement was the addition of a communications interface with the typesetter in the Graphic Arts/Display Shop, and accompanying training, enabling

-37- Graphic Artist Suzanne Thompson to accept documents created on a p.c. and output them in typeset quality without re­ keyboarding.

In the interest of gaining better knowledge about the use of resources, the Public Relations Representative analyzed PRO expenditures at mid-year. An analysis of total PRO expendi­ tures showed 73% for print production, 14% for signage, 10% for graphic arts production, 2% for general publicity and 1% for exhibits. About 30% of the expenditures for print production were charged back to the Friends of MPL for printing done for them. The Print Shop produced 430 different items, of which approximately 40% were forms for internal use and 60% were promotional materials such as flyers, posters, brochures, booklists, etc. A mid-year analysis of printing requests by cost center showed 5% for Administration, 4% for Community Libraries, 32% for Central Library {22% Children's Services, which also services Community Libraries, and 10% for Central Subject Departments), 4% for Technical Services, 40% for Building (mostly forms requested by Stock Room), and 15% for Special Services. The dominance of printing for Children's Services is attributable to the summer reading program and the special emphasis on children for Year of the Young Reader. Print Shop staff Gerald Anderson and Doris Peterson kept up with the demand and experimented with some new techniques.

Special events coordinated by PRO, in addition to the Year of the Young Reader kick-off, included a talk by Jack Parker on Columbus and the Early Explorers (in conjunction with an arcade exhibit), an appearance by best selling author Harvey Mackay (sponsored by the Friends), income tax seminars at Central and Community Libraries and the dedication of the Arts Commission's bus bench installed on the Hennepin side of Central Library.

Other significant projects included developing a brochure called "Working Together: a teacher's guide to school/library cooperation," publicizing the summer bookmobile in Northeast parks, redesigning the staff badge, publicizing telefacsimile service in Central and Community Libraries, informing users about the date due stickers used experimentally at two Community Libraries, redesigning the monthly Events calendar format, publicizing the completion of MAX with Central Library coming online, reforming the Library's policy regarding free distribution newspaper racks, completing most of the signage for Community Libraries (with the assistance of three interns), designing a questionnaire for supervisors' input on the strategic planning process and writing quarterly Strategic Planning Updates for the Official Bulletin.

-38- As chair of the Employee Recognition Committee, the Public Relations Representative also coordinated completion of the Minerva bookend for presentation to retirees and drafted a plan for recognizing excellence among current employees.

In her role in community outreach, Mary Forman represented the Library on five community committees dealing with youth related issues, gave Library presentations to school groups, represented the Library at the Channel 11 Health Fair, the Teen Parent Fair and the Downtown Education Expo and kept the Community Libraries' Teen Update shelves current by obtaining materials from 300 youth serving agencies.

Despite Graphic Artist Robert Williams' extended absences in the spring and winter due to health problems, the following arcade exhibits were presented in 1988: to January 6 Art from Augsburg Christmas Annuals: A Christmas Greeting to the City

Jan. 11-Feb. 24 Minneapolis Mystery March: John Phillip Sousa and the Foshay Tower (in conjunction with American Association of Music Librarians' meeting in Minneapolis)

Mar. 1-Apr. 12 Columbus and the Early American Explorers

Apr. 17-June 6 Eras of the Mall

June 13-Aug. 3 Dinosaurs

Aug. 8-Sept. 2 Guthrie Theater 25th Anniversary

Sept. 9-Nov. 4 Enemies of the Book

Nov. 10-Dec. 15 The Three R's: School books as a reflection of our changing culture

Dec. 19- Winter Books for Young Readers: Original manuscripts and illustrations from the Kerlan Collection

Several of PRO's 1988 accomplishments demonstrated the worth of marketing planning. The office looks forward to continuing to expand into marketing practices, in cooperation with the Research and Evaluation function being added in 1989.

Respectfully submitted, ~~~~ Kristi Gibson Public Relations Representative

-39- PUBLIC RELATIONS OFFICE STAFF COMPLEMENT 1988

Gerald Anderson Duplicating Machine Operator III 1/1-12/31

Mary Forman Library Technician 1/1-12/31

Margaret SanRoman Clerk Typist I (.5) 1/1-12/31

Kristi Gibson Public Relations Representative 1/1-12/31

Doris Peterson Duplicating Machine Operator II 1/1-12/31

Suzanne Thompson Graphic Artist 1/1-12/31

Robert Williams Graphic Artist (. 5) 1/1-12/31

-40- PUBLIC RELATIONS OFFICE STAFF ACTIVITIES 1988

Kristi Gibson Memberships and Committees Minnesota Library Association MLA Public Relations Committee MLA Newsletter - Co-editor Minnesota Association of Government Communicators MELSA Promotion Committee MPL Staff Association - Past President MPL Employee Recognition Committee - Chair MERF Nominating Committee Workshops, Conferences and Seminars Marketing Concepts, Principles and Trends (University of Minnesota Continuing Education) Microcomputer Workshop (MELSA) Performance Appraisal Workshop (City of Minneapolis) Word Perfect Training (City of Minneapolis) Learning from Today's News: Lessons and Challenges for Communicators (MAGC and PRSA) Leadership: You Can Make a Difference (MLA Annual Conference)

Mary Forman Community Outreach Presentations: Forest Lake High School 17 Rosemount High School 65 Channel 11 Health Fair, Pillsbury House 200 (approx.) Teen Parent Fair, Henn. United Meth. 500 {approx.) School District, Cumberland, Wisc. 6 Robins, Kaplan, Miller and Ciresi 42 Downtown Education Expo, City Center 80 {approx.) Washburn High School 52 Rosemount High School 55 South High School 20 Dunwoody 35 Webster Open School 15 Park Board "Teen Works" 64 1,155

Memberships and Committees Minneapolis Youth Coordinating Board, Adolescent Youth Action Committee City Kids: Summer '88 Management Committee Minneapolis Public Schools, Community Educational Services, Youth Development Committee Work and Family Resource Center Management Committee Work and Family Resource Center Steering Committee Jr. League of Mpls., Too Early Pregnancy Committee

-41- Mary Forman continued Minnesota Library Association Guild Press Poetry Writers Twin City Golf Club Minneapolis Park Board Golf Association Northern Lights Bowling League Minnesota Black Networking System

Margaret SanRoman Workshops, Conferences and Seminars Word Perfect Training

Suzanne Thompson Workshops, Conferences and Seminars Newsletter Design, Editing and Production Beginning 35mm Photography {Hennepin County Parks) Close Up and Nature Photography (Hennepin County Parks) Nature Photography with Craig & Nadine Blacklock Word Perfect Training

-42- CHIEF OF CENTRAL LIBRARY SERVICES ANNUAL REPORT 1988

In accordance with the strategic plan, Central Library looked inward, in 1988, and took significant steps toward creating a new efficiency of internal information and performance. Evidenced in the areas of personnel, office management and collection development, the formation of these efficiencies was both rewarding and difficult. With performance evaluation procedures well in place, Central staff began the challenging task of creating performance standards for each position held in the Central Library. Committees representing classification from Page I through Librarian IV (Department Heads) were established and charged to develop universal standards for their respective positions. Within the City's personnel procedures, such a committee approach was unique and, within the Library, the results were often surprising. Committee assignments were completed in September. All findings were to be reviewed for additions, corrections and approval by department heads and the Chief of Central Library and were to be adopted in 1989. While personnel is always fluid, 1988 provided a new department head, Jan Tapley, in the Art/Music/Films Department, a new assistant department head, Amy Ryan, in the History Department, the resignation of Toni Simmons in the Children's Services Department, and the enhancement of the Popular Library position from Page I to Page II. The retirement of Richard Zgodava and Iris Grivna from the Art/Music/Films Department was a loss of sixty-two combined years of service. From January 19 through April 18 Edythe Abrahamson was appointed Acting Chief of Central Library while Elizabeth B. Fugazzi was detailed to the study of Central Library. As internal adjustments continued, the History Department rearranged the public area; the rearrangement involved the cooperative efforts of the departmental staff and resulted in a cleaner, more streamlined access to holdings and services in the department. Both Maintenance and Shelving staffs worked diligently to make a long-awaited plan a physical reality. The Special Collections Department succeeded in bringing the 19th Century American Studies Collection (housed at North Regional Library) into Central Library where it was placed on the third floor adjacent to the Minneapolis Collection. The material is now available more hours per week and is referenced by the staff of the Special Collections Department. With the help of the Shelving staff, the Government Documents Department began an inventory of paper documents; staff agreed that there

-43- had been no such inventory since the mid 1950's. With what is thought to be a total of approximately 750,000 items, the inventory will eventually produce a tighter control on an extremely significant portion of the Central Library collection. Collection development, the raison d'etre for Central Library, manifested itself by way of both information packaging and position/policy statements. Again, as in years before, staff and administration demonstrated a commitment to changes, additions and experiments in format. In the Art/Music/Films Department the Media Center opened in April, contemporizing the Library's ability to provide public listening and viewing opportunities for film, videocassettes, slides, recordings, and compact discs at eight "user stations". The Sociology Department purchased a CD-ROM product which featured The Bible Library on laser disc and provided nine versions, two commentaries and a dictionary. InfoTrac, another CD-ROM product accessing magazines and newspapers, was installed in Technology and Science, History, Sociology and Literature; it had been placed in Business/Economics two years earlier. The Literature Department continued to expand the collection of Books on Tape, and Art/Music/Films devoted its expansion energies to the areas of videocassettes and compact discs. Simultaneous to these efforts which addressed non-book format was the drafting of "areas of excellence" position statements describing those parts of the collection through which the Library demonstrates an in-depth, constant, and extraordinary commitment to acquisitions and maintenance. These statements represented the first steps toward a final collections policy statement which is to be completed by June of 1989.

The restructuring of internal data and procedures was accomplished through the application of various technologies which included 1) the ability to order new and replacement materials on-line through MAX, 2) staff access to the circulation side of MAX, 3) a new telephone system tor Central Library, 4) the circulation of videocassettes on-site on MAX at the Films Desk and 5) the advent of personal computers tor each department. Each and all of these efficiencies required that staff members be trained in each of the new systems while maintaining an agreeable and helpful posture with the public. Much was required and much was given; the staff was outstanding in their ability to assimilate an enormous amount of change within a short period of time. In other ways, the Library reached outward to respond both to changing demographics and information trends. Responding to the Mayor's call for city-wide emphasis on children, the Children's Services Department participated in community efforts sponsored by the United Way, the Youth Coordinating Board, the Minneapolis Public Schools and the Greater Minneapolis Day Care Association. The Summer Reading Program was, again, very successful and Library plans for celebrating 1989 as the "Year of the Young Reader" were underway by September of 1988.

-44- In January the Chief of Central Library was detailed to a three month assignment to work with consultants Becker and Hayes to develop a space needs study for Central Library as a facility. The formulation of such a study required the collection of data dealing not only with the current building, staff and collection, but also with patron's current and future needs and expectations vis-a-vis a public information center. The staff work on the study was completed in April; the final draft was submitted by the consultants on October 12. Becker and Hayes identified the cost of renovation of Central Library to be in the range of $27.5-35 million; they further suggested that the cost of a new Central Library, in 1988 dollars, would be between $56.6-68.4 million. Throughout the year considerable staff energies were directed toward responding to and creating external curiosity about the future of the Central Library building. The Chief of Central Library was active with the Hennepin and Nicollet Avenue study committees and, as head of the project team, worked with consultants Walter Rockenstein (Faegre and Benson) and Russell Nelson (Braman and Nelson) in discussions with governmental agencies, with members of the development community, and with other institutions seeking physical growth opportunities in the central business district. In addition, the Project Team traveled to Chicago to work with architects, construction managers and librarians responsible for the design and construction of the new Chicago Public Library, estimated to cost an approximate $140 million. The culmination of this activity was the Library Board's November 30 decision to build a new Central Library facility and to discontinue discussion of the possibility of renovating the existing building. Further, the Board voted specifically to building the new facility at the intersection of 4th Street and the Nicollet Mall. The extreme significance of the decision cannot be overstated; 1989 will see the design of a long­ range strategic plan which will result in a new Central Library building for the citizens of Minneapolis and the greater Twin Cities metropolitan area. 1988 has been a difficult year. Staff is to be commended for their steady, unwavering dedication to their work and to their belief in the public library as an integral part of the fabric of Minneapolis. I am pleased and proud to be associated with them all. Respectfully submitted, -& L1o..1~ v5 J~117JU Elizabeth B. Fugazzi Chief of Central Library

-45- ANNUAL REPORT

Art, Music & Films Department

1988

Change and adjustment continued to be themes for Art/Music/Films during 1988. The retirements of 2 long-time members of this department, Iris Grivna and Richard Zgodava, and the voluntary stepping-down as De­ partment Head of Martita Bergendahl created some knowledge and experience gaps. However, the department has welcomed back Jan Tapley, now as De­ partment Head; and Marcelyn Sletten brought us her invaluable MAX ex­ pertise, among other assets. Andrea Markov was able to participate in a three-month staff exchange with Jane Anglin in History so that each could pursue evening classes which conflicted with their "home" department's schedule. Robert Williams was on medical leave for the last month-and­ one-half of the year, but on most occasions substitute help was available to help us out.

The Media Center opened on April 4 with seven well-equipped stations, and by the end of the year the staff had provided audio or visual access for almost 4,000 items. Over 1,500 films, videos, and slide programs were viewed; more than 2,400 audio recordings were listened to, amongst those the largest group was the library's 33-1/3 LP phonodiscs. This is interesting in light of the accelerating trend in the recording industry: 10% released on vinyl LP's, 20% on compact disc, and 70% on audiocassette. Anita Bealer researched this trend and wrote a report upon which we hope to act within the coming year or two.

To provide more immediate access to our rock and jazz LP's there was a major furniture move, courtesy of the Maintenance staff, and shift, courtesy of the Shelving staff. This also required a thorough weeding of LP's, accomplished by Mr. Zgodava. After at least two months of planning and anticipation, the move was completed December 8th.

We struggled with our growing CD circulation, which was done by hand on Special Permit in this department until October. A three-month experi­ ment, in which patrons were allowed to check-out and return the CD's just like books, showed us that the small size of our collection could not sup­ port this policy. So for two months we went back to the old labor-inten­ sive system. However, Technical Services was able to change MAX's para­ meters so that CD's checked out at Central Library would be due in one week, instead of three. We began implementing that on December 30th. Also, we were able to add to our inventory of CD's with $2,000 of LSCA funds.

Another trend detected this year was that of public libraries getting out of the 16mm film business. We bid on some Milwaukee County Federated Library Systems' films, but the whole collection was sold to one buyer. Closer to home, we bought more than 30 films from Anoka County Library, mostly holiday titles. At the National Film & Video Market, there were

-46- .... -···-..·--~-~------·------

some titles Ms. Tapley was prepared to buy on 16mm film, however, they were only available in videocassette formats. This paralled our experi­ ences with ordering titles on LP, only to find they were no longer re­ leased in that format.

To meet the growing demand for videocassettes, $4,000 was transferred from the films budget to the video budget. Near the end of the year, $1,500 of LSCA funds for 16mm film helped make up for some of that loss. An enor­ mous boost was given to our video collection by two offers from PBS. One was through a state-wide composite order, and the other was due to the generosity of the John D. and Catherine T. MacArthur Foundation. We, along with other public libraries, were able to purchase outstanding series such as Eyes on the Prize and Civilization for one-tenth of their normal costs. Patrons' responses have been exciting.

In the beginning of October, we began to circulate our videocassettes at the Films Desk using MAX. This has eliminated a lot of paperwork which had been done by hand. We are still working with Technical Services to iron out such wrinkles as getting notification when an item is long over­ due, for replacement consideration.

During the last half of the year, Martita Bergendahl weeded the Art Vertical File, so that only one-half the number of filing cabinets was re­ quired to house that collection. Before his retirement, Richard Zgodava was able to weed more than 4,000 items from the music books housed in the stacks. Darryl Barrett and Sheilah Dockman continued to make progress to­ ward completing a project to make the Collectibles Reference area more accessible.

In October a number of our art books in the stacks were discovered to have water damage and mold. Mary Kramer reported the total at 151, many of which had to be discarded. This pointed out even more clearly that MPLIC has not thoroughly thought out what it needs to be doing to train ALL staff members to protect our valuable collection, and that no disaster plan is in place.

For the first time, the National Music Library Association held its annual convention in Minneapolis in February. Anita Bealer, mostly on her own time, spent eight months before that to create a display in this build­ ing's arcade especially for these colleagues. The exhibit told the story of Wilbur B. Foshay commissioning John Philip Sousa to write a march for the dedication of the Foshay Tower. The Foshay Tower Washington Memorial March was then played by Sousa's band at that ceremony. It was just with­ in the last year the Sousa estate allowed it to be published, after J. P. refused to do so many years ago.

In conjunction with the Friends of the Library's Skyline 1990 architec­ tural discussion series, Darryl Barrett organized a display on Frank Lloyd Wright. More than thirty books, and some films and videos were available to be seen near the Media Center in May.

On Staff Development Day, Films staff members not only gave tours of

-47- the new Media Center, but also videotaped many of the programs and panels which were going on that day.

Among our new furnishings this year was a new cash register for FILMS, six new lockers so that all staff now.have theirs either in our workroom, or close by, and our Magazine Index was replaced by InfoTrac. Added to all of our other new technological changes, was a sometimes in­ comprehensible phone system.

Many of our projects are on-going. In 1989, we hope to see a new long-awaited 16mm film catalog. A personal computer is to be added to our workroom. And a difficult task lies ahead in writing a collection de­ velopment policy for this department's widely diversified collections.

Once again I must give credit to the Art/Music/Films staff members, who did the very best they could under sometimes very frustrating cir­ cumstances. We hope we can avoid this year's pattern of going from cr1s1s to crisis, and perhaps some thinking ahead and planning can prevent that in 1989.

Respectfully submitted, .~A'cT~ - Jan Tapley, Head 0 Art/Music/Films Department

-48- Meetings, Conferences, Courses, and Seminars

Barrett, Darryl Attended: ALA Midwinter Conference, Jan. 9-14, San Antonio, TX. ALA Annual Conference, July 9-14, New Orleans, LA. Local meetings of the Art Libraries Society of North America, Twin Cities Chapter. Member: Art Libraries Society of North America. Art Libraries Society of North America, Twin Cities Chapter. ALA. Association of Col­ lege and Research Libraries. Classes: WordPerfect Level I and II, College of St. Thomas, Nov., Mpls. Committees: Association of College and Research Libraries, Arts Sec­ tion, Technology in The Arts Committee. MELSA Club File Commit­ tee. MPLIC Conservation Committee. Conducted: Helped plan and organize MPLIC arcade exhibit, Enemies of The Book, Fall, 1988, and A/M/F exhibit, Frank Lloyd Wright, 1988. Offices: Secretary, Professional Librarian's Union of Minneapolis. Arts Section Liaison to Association of College and Research Li­ braries Board of Directors. Participated: Collection Conservation at MPLIC, including recommending volumes to be conserved, budget allocation proposals, continuing staff education, consultation with experts, developing Conserva­ tion Master Plan for MPLIC. Performances: Weekly musical performances as organist of Bethany Lu­ theran Church in Minneapolis, as well as special recitals and con­ certs in the Twin Cities Metropolitan Area. Volunteer: Voluntary performances in recitals at senior citizens' res­ idences in the Twin Cities Metropolitan Area. Workshops: Microcomputer Workshop, Hennepin County Library. Preserva­ tion Workshop, U of M. Other: Travel to Mexico, Netherlands, France, West Germany, Sweden, and the Soviet Union, including a private tour of the Hermitage in Leningrad.

Bealer, Anita Attended: Music Library Association Annual Meeting, February 9-13, Minneapolis. Music Library Association, Midwest Chapter Meeting, Oct., 27-29, University of Illinois, Champaigne/Urbana. Member: American Guild of Organists - Twin Cities Chapter. Music Li­ brary Association. Classes: DATATIMES - New Techniques, March 16, College of Saint Catherine, St. Paul. "Working with Difficult People", May 10, College of Saint Thomas, Minneapolis. Various classes in Book­ binding, Book Repair, and Paper Marbling, Minnesota Center for Book Arts, Minneapolis. Committees: Audio Librarians Committee. Performance Appraisal Com­ mittee - Librarian IIs. Local Arrangements Committee, Music Li­ brary Association, Annual Meeting (1988) in Minneapolis. Workshops: Minitex Preservation Awareness Day, May 17, U of M - St. Paul Campus. Preservation Principles, Strategies and Planning, November 10-11, University of Wisconsin - Madison.

-49- Bealer, Anita (con't) Other: Created and Supervised the display "Minneapolis Mystery March: John Philip Sousa and The Foshay Tower", February 1988, Central Library Arcade.

Bergendahl, Martita Member: Minnesota Library Association, Friends of MPLIC, Librarians for Nuclear Arms Control, Minnesota Center for Book Arts, Pro­ fessional Librarians Union of Minneapolis, Walker Art Center, Minneapolis Institute of Arts. Committees: In charge of March 1st Gala at Orchestra Hall honoring the Minnesota State Legislature. Offices: Chairperson:Art Libraries Society - Twin Cities Chapter. Board Member: Minnesota Citizens for The Arts. Volunteer: People for Parks.

Brunsberg, Carrie Volunteer: Volunteer Reading Tutor for the Minneapolis Literacy Project. Workshops: "A Reflection of You" - Civil Service.

Dockman, Sheilah Classes: WordPerfect Level I and II, Nov. 22 and 28, College of St. Thomas, Mpls. Committees: Clerk Typist II's - To Standardize Clerical Procedures.

Frey, James Member: Twin City Cine Club. Committees: Minneapolis Television Network - Equipment Acquisition Committee. Offices: 1988-89 Program Chairman - Twin City Cine Club. Participated: MELSA meeting of AV selectors to decide on video titles for purchase through special P.B.S. offer, March 4. Workshops: "Coping with Difficult People", March 21. "Personal Effec­ tiveness On The Job", November 2.

Kerlin, Patricia Classes: "Southwestern Art", University of Minnesota Workshops: "Reflection of You" - Civil Service. "Dealing With Diffi­ cult People" - Civil Service.

Peters, Nicholas Member: American Legion Post #1 - Mpls. La Societe des 40 Hommes Et 8 Chevaux #45. Fraternal Order of Eagles #34. Co-Commander Legion Post #1 - Minneapolis Rifle Squad.

Platow, Ron Workshops: "A Reflection of You" - Civil Service.

Sletten, Marcelyn Classes: U of M courses - Anthropology, Sociolinguistics, Geology. Committees: Chair - Community Libraries Aide II Committee (to revise and standardize Aide II duties). Civil Service interview with

-50- Sletten, Marcelyn (can't) Central Library Aide II's. Civil Service interview with Community Library Aide II's.

Tapley, Janet Attended: National Film & Video Market, October 27-30, St. Louis, MO. Member: ALA. PLUM. MPLIC Staff Association. Classes: Islamic Art and Culture - MCAD - Fall semester. Committees: Intrasystem Loan Committee. Central Library Collection Development Committee. 16mm Film Catalog Committee. Conducted: Moderator for panel discussions on Staff Development Day. "Working Relationships Between Library Cost Centers:War and Peace", October 10. Tour of History Department for St. Paul Public Li­ brarians, May 17. Offices: PLUM, Vice-President. Workshops: *Working Smarter:A Winning Strategy, January 13. Per­ formance Appraisal Training Workshop, March 15/April 5 (East Lake). DATATIMES:Intermediate/Global, March 16, College of St. Catherine's. Evaluation of Reference Services (MELSA) April 22 at Southdale. *Effective Communication Strategies for Supervisors. 1) Com­ municating Positively With Employees, April 26 and 2) Handling Difficult Supervisory Situations, April 27. AIDS Seminar, June 8, Heritage Hall. *New Supervisor/Manager Training, July 26 - Nov. 15. *Motivating Today's Employees, Dec. 7. *WordPerfect Level I and II, Nov. 29 and Dec. 1. *All held at College of St. Thomas by City of Minneapolis.

Zgodava, Richard Attended: Music Librarians National Convention, Minneapolis. Art In­ stitute of Chicago Exhibition of Paul Gauguin. Chicago Historical Society Exhibition of Frank Lloyd Wright. Chicago Opera new pro­ duction of "Tannhauser". Member: Minnesota Music Librarians Society. Performances: Under the auspices of the Minnesota Orchestra, appeared as guest pianist at the Walker Art Center, and in the Sommerfest series at Orchestra Hall. Official pianist - Metropolitan Opera Regional Opera Auditions. Other solo and collaborative musical performances in area. Choirmaster and organist, Church of St. Richard. Publications: Choral anthem, "To you O Lord, I lift up my soul", pub­ lished by Augsburg Publishing Company. Other: Judge, Schubert Club piano competition.

-51------·------

STAFF

Professional

Department Head Bergendahl, Martita (thru July 1) Librarian IV Tapley, Jan (began July 5) Librarian IV

Art/Music Zgodava, Richard (retired Dec. 30) Librarian III Barrett, Darryl Librarian II Bealer, Anita Librarian II Bergendahl, Martita (began July 5) Librarian II

Clerical

Art/Music Dockman, Sheilah Clerk Typist II Grivna, Iris (retired May 25) Library Aide II Marple, Richard Library Aide II Sletten, Marcelyn (began Sept. 19) Library Aide II Kerlin, Patricia Library Aide I Markov, Andrea Library Aide I Sandberg, Dale (thru Jan. 13) Page

Films Frey, James Audio Visual Coordinator Pickett, Lois Library Aide I Brunsberg, Carrie Audio Visual Aide I Peters, Nicholas Audio Visual Aide I Pinski, Judy (part-time perm) Audio Visual Aide I Platow, Ron Audio Visual Aide I Williams, Robert (Display Aide .5, Special Services PRO) Audio Visual Aide I

Interns, Urban Corps and Volunteers

Art/Music Berkley, Earl (to June 15; began again July 25) Urban Corps Manthis, Tula (thru Feb. 25) Volunteer

-52- STATISTICAL HIGHLIGHTS

Art/Music/Films

1988

Budget Expenditures

Books/LP's/CD's/Video/Film $ 61,651 Continuations (as of 11/1/88) 10,755 Periodicals 11,190 Gift Fund 8,400 Other 8,331

Total $100,327

Materials Received

New Titles 1,037 Duplicates Transfers-in Restored Books Gift Books Phonotapes Other

Serial Publications

Periodical Subscriptions - Total 816 - Current -- - 305- -

Continuations - Current (total) 212

- Total Current 517

- Grand Total 1,028

Service Statistics (Thru 7/88)

Reserves 294 Reserves filled 92 Reserves cancelled N/A Reserves cancelled by patron N/A Reserves not picked-up 19 (including those cancelled)

Computer Searches

MARS Searches - Dialog, Pergamon, etc. (Excluding DataTimes) 126

-53- LIBGIS Statistics

Total A/M Films

In-person reference 72,137 40,322 31,815 Telephone reference 38,325 18,983 19,342

In-person Directional A 22,874 9,995 12,879 In-person Directional B 44,231 37,650 6,581

Telephone Directional A 11,886 2,955 8,931 Telephone Directional B 6,483 6,468 15

-54- STATISTICS

Films

1987 1988

16mm films 2,840 3,119

Videocassettes - ~" VHS 1,470 2,250

Videocassettes - 3/4" 93 93

Filmstrips - sound 176 650

Slides - 2 x 2 32,371 33,349 3/4 (no longer added) 26,190 26,190 Total slides 58,561 59,539

Viewers of circulated 16mm films 401,472 341,835

New registrants for 16mm films (Mpls) 537 389 Non-residents 395 303 Total new registrants 932 692

New registrants for videocassettes (Mpls)* 1,608 1,840 Non-residents 541 497 Total new registrants 2,149 2,337

Videocassette circulation - ~" 9,919 13,898

Videocassette circulation - 3/4" 9 44

*Discontinued as of 10/5/88

-55------~ -·-"'·-·----

ANNUAL REPORT BUSINESS AND ECONOMICS DEPARTMENT 1988

During 1988, interest in business topics seemed to surge. The recovery from the stock market crash of 1987 led to renewed interest in books on personal investment and the stock market. Books on interpretation and use of technical indicators as well as those on choosing the best type of investment for the current economy seemed to head the list. Entrepreneurial books continued to be in demand; categories of particular interest were franchising, how to start a small business, and how to write a business plan. Career planning, job-hunting and resume books persisted in appeal, with perhaps more emphasis on layoffs and other career problems caused by downsizing in corporations.

We receive many requests for periodicals identifying sources of supply for consumer goods to import. Carol Van Why undertook to identify such publications and send for sample copies. As a result, we were able to begin subscribing to Trade Winds and Made in Europe. Even our drawer of sample copies has been immensely popular. Carol also tackled the project of going through Small Business Sourcebook to locate publications on starting small businesses that we might add to the collection. She similarly went through Business Rankings and Statistics Index to find statistical sources for purchase. Many of these will be added to the collection slowly as the budget allows.

The Tax Reform Act of 1986 made obsolete many books on estate planning, real estate, personal finance, and business law. The publishing industry is now catching up in this area, so we are beginning to fill in some of the gaps. We have done some aggressive weeding in these areas, so the shelves in some areas look bare although we are buying almost everything put out. Other things affecting the collection have been the increased concern with international business and trade and deregulation and technological changes affecting business. All of these factors, including a few recent business megasellers such as How to swim with the sharks, has meant a busy year of acquisitions.

One of the notable acquisitions of the year occurred in April when we started receiving Business Collection, which is a collection of microfilm editions of business periodicals to back up General Periodical Index on Infotrac. Both for those publications we receive but are unavailable for some reason, and for the many business periodicals we do not get, this has been invaluable to patrons. It has also been heavily used by INFORM­ -of the total 4,407 photocopies made in 1988, 32.4% were made by INFORM for their clients.

-56- Staff changes have occurred during the year. Mary Carr, the department's clerk-typist II, retired in March and was replaced by Betty Julin from East Lake in May. We are all really glad to have Betty in the department. Renee Reed's detail to the History Department ended, and she took a position part-time in Business and Economics and part-time in Government Documents. Fortunately, to fill out our complement, we were able to keep Nancy Corcoran as a permanent part-time employee. In December, we got some additional shelving help when Bev Anderson's hours were increased from .5 to .6. Although two staff members expressed interest in staff exchanges we were not able to work it out with the departments in which they had expressed interest.

Since tax-related questions consume much of our time from January through April, we made some decisions in 1988 which we hope will ease some of our problems. We first of all made the decision to switch from Prentice-Hall to Commerce Clearing House for our tax services. In addition to being a money saving measure, we found that the Internal Revenue Service itself cites sections in the Commerce Clearing House publications. In addition, Vern Harman surveyed some local law librarians and found that most preferred the CCH services. A problem we had been having with keeping all the superseded federal tax forms in order was solved when John Haag divided all our superseded tax forms by year.

The department's acquisition this year of a microcomputer has been greeted with enthusiasm. Five department staff members received training on WordPerfect, with three more to get training in 19 8 9. Already it has proved a great boon in preparing booklists, organizing presentations to classes, and doing reports and memos. A big goal for the coming year is to begin to use it to organize some of our card files that could be handled much more efficiently on the computer. Mike Kulka, the department's computer expert, has been instrumental in helping us all learn the basics about our new piece of equipment. When there were problems, Terry Veth was very patient in helping us figure out exactly what it was we did wrong. The Business and Economics Department has been well-used by local instructors teaching business-related classes. Staff members have given tours of the department and presentations on resources to students from St. Thomas, Brown Institute, Minnesota School of Business, and Hennepin Technical Institute. A class from Franklin Junior High School came to learn about sources of information on investments. Each year the class has a certain amount of money to invest in the stock market, and part of their grade is determined by how well their investments do. Topics most requested by classes are how to do marketing

-57- research and how to find information on companies.

Vern Harman has been providing another type of outreach by doing booklists on timely subjects and updating those that are of perennial interest, such as the one on small business. One that was especially popular was done on the stock market crash of 1987. Vern contacted local schools and other organizations that might offer business or investment classes, such as the Open U and local brokerage firms, to offer to provide multiple copies of appropriate bibliographies. The initial reaction to this was very good.

Staff meetings were held monthly throughout the year. These meetings served multiple purposes: to exchange information, to talk about new materials received, to brainstorm about problems we were having, and to discuss department procedures. In order to learn about resources available in other departments, we also toured the Literature Department and the Municipal Information Library. This will help us make better referrals. Carol Van Why and I visited the Business Reference Library and the Industrial Relations Library at the University of Minnesota, the Minnesota Trade Office, the Federal Reserve Bank Library, and the Metropolitan Council Library. Information on the resources available at these agencies was also presented at staff meetings. Meetings of librarians during the year were primarily for the purpose of hammering out the vertical file guidelines. These are now quite complete and include guidelines for both adding material to the vertical file and weeding it.

The new telephone system allowed us to make a significant change at the Directory Desk. Telephones at that desk are now answered only from 9: 00 to 5: 30, Monday through Friday. At other hours, patrons get an answering machine which asks them to contact the Reference Desk if they need information from a directory other than a telephone book or city directory. This change will allow us to better serve people during normal business hours, and will allow more time to help those patrons who have come to the library to do research.

1988 has been an exciting and productive year, with many accomplishments, both large and small. We hope for the same in the year ahead of us.

Respectfully submitted, 5,'"' ,~-- ~-. ~.1:7.i..L Susan M. Tertell Department Head

-58- STATISTICAL HIGHLIGHTS BUSINESS AND ECONOMICS DEPARTMENT 1988

Budget expenditures Books $ 40,905.00 Continuations 108,636.00 Periodicals 21,289.00 Gift funds 5,012.00

Total $ 175,842.00

Materials received

New titles 1,331 Duplicates 717 Transfers-in 25 Gift books 227

Total 2,300

Serial publications (number of titles)

Periodicals 415 Continuations 939

Total 1,354

Service statistics (does not include holds placed on MAX)

Reserves placed 246 Reserves filled 149 Reserves cancelled by patron 3 Reserves not picked up 72 (includes cancelled)

Computer searches

MARS searches {Dialog) 322 DataTimes searches 1,039

Total 1,361

-59- LIBGIS Statistics

Bus/Econ Dir. Desk 'Ibtal

In-person reference 53,660 35,123 88,783 Telephone reference 56,504 88,406 144,910

In-person directional A 12,103 6,214 18,317 In-person directional B 41,711 5,967 47,678

Telephone directional A 6,073 3,358 9,431 Telephone directional B 4,771 2,701 7,472

Special permit items issued 472

Direct mail questions 78

-60- STAFF COMPLEMENT BUSINESS AND ECONOMICS DEPARTMENT 1988

Unclassified:

Nancy Corcoran, .5 Librarian II Vern Harman Librarian II Lois Porfiri (January-September 30), .5 Librarian II, substitute Renee Reed (October 3- ) , • 5 Librarian II Irving Robbins Librarian II Susan Tertell Librarian IV Carol Van Why Librarian III

Classified:

Beverly Anderson (January-December 2), Library Page I .5; (December 5- ) , .6 Mary Carr (January-March 25) Clerk-typist II Mary Derbis, .4 Library Aide I, substitute John Haag Library Aide I Darlene Harff Library Aide I Margaret Johnson Library Aide II Betty Julin (May 2- Clerk-typist II Michael Kulka Library Aide II Mary Lou McHugh Administrative Aide Dorothy Ward Library Aide I

-61- STAFF ACTIVITIES BUSINESS AND ECONOMICS DEPARTMENT 1988

Nancy Corcoran Memberships: American Library Association Minnesota Library Association Minnesota On-Line Users' Group Classes, seminars, workshops: Predicasts training, March 22 Government Documents Information Forum, May 20 WordPerfect training, November 29, December 1

Vern Harman Memberships: American Library Association Minnesota Library Association Classes, seminars, workshops: Predicasts update, March 23 Presentations: Tour of Business and Economics Department for local brokerage firm, July 19 Tour of Business and Economics Department for staff from Carlson School of Management, December 14

-62- Betty Julin Classes, seminars, workshops: WordPerfect training, November 21 and 22 Other activities: Business and Economics Department coordinator for Charitable Fund Drive Participated in two meetings for validation of Minneapolis Civil Service Commission Clerk-typist II examination, November

Margaret Johnson

Memberships: Vice-president, Local 99 MPLIC Staff Association Other activities: Co-chair, MPLIC Charitable Fund Drive

Michael Kulka Classes, seminars, workshops: WordPerfect training, November 22 and 28

Mary Lou McBugh Classes, seminars, workshops: Introduction to Personal Computers, Dual floppy disk, March 3

-63- Renee Reed

Classes, seminars, workshops:

Coping with difficult people, May 10 Personal effectiveness, May DataTimes Retrieval/Global Search, Spring

Susan Tertell

Memberships: American Library Association Minnesota Library Association Minnesota On-Line Users' Group Public Library Association Special Libraries Association

Classes, seminars, workshops:

Dow Jones News Retrieval seminar, February 4 WordPerfect training, November 21 and 22

Presentations: Talk on business reference sources to SELCO librarians, February 23, Rochester

Carol Van Why

Memberships: MELSA Reference Committee Minnesota On-Line Users' Group PLUM Special Libraries Association

Offices held: Treasurer, PLUM Treasurer, Special Libraries Association, Minnesota Chapter

Conferences: Special Libraries Association, June 11- 16, Denver, CO

-64- Carol Van Why, continued

Classes, seminars, workshops:

Dow Jones News Retrieval seminar, February 4 MELSA Seminar on Reference Evaluation, April 22 ABI/Inform Users' seminar, April 26 INVESTEXT seminar, May 3 Predicasts update, August 24 WordPerfect training, November 29, December 1 Predicasts update, November 30

Local meetings: Citizens' League breakfast meeting on property tax relief, January Minnesota Economic and Business InformationNetwork (EBIN), Statewide kickoff meeting, May 19 Special Libraries Association meetings

Presentations: Tour of the Business and Economics Department for Hennepin County librarians from Brookdale and Ridgedale, May 10

Dorothy Ward

Memberships: American Library Association Minnesota Library Association Friends of MPLIC MPLIC Staff Association

Classes, seminars, workshops:

Coping with difficult people, May 10 A Reflection of you, June 16 Rising beyond the career plateau, November 9

-65- Children's Services Department Annual Report 1988

Overview:

The Children's Department serves a growing population of children seriously affected by changes in family structure, poverty, drugs, crime and illiteracy. Staff are working with more and more children at risk, including children and adults from a variety of shelter situations. An increasing number of minority children and families are using the department than ever before.

The department had an exceptionally busy year, reference, programming and project-wise. We waited for the traditional December lull to take a breath and catch up on behind-the­ scenes projects, but the anticipated slowdown never came.

We received and filled more large subject requests from community libraries in addition to their regular requests. In an effort to provide departmental material selectors with better information concerning questions unanswered or incompletely answered, high demand subjects and titles, or gaps in the collection, a daily reference log was implemented in the fall. Reference and reader's advisor work in general was more active with a noticeable increase in the number of parents and other adults working with children seeking advice on how best to help their children.

Community Collaboration:

The department was involved in a number of community collaborative projects. Ms. Johnson became a member of United Way's, Success by 6 Partners Committee in May. This United Way initiative in early childhood development is committed to identifying and developing approaches to remove barriers that keep our community from progressing toward a goal of fully developed young children. Ms. Johnson also continued her involvement with the Minneapolis Youth Coordinating Board's City's Children: 2007 committee.

It is exciting and challenging to organizationally and personally be part of these community-wide efforts committed to providing a better tomorrow for today's children and families. It is essential that Children's Services be an active, visible part of its community.

Ms. Bush participated in a day-long early childhood vision sharing workshop. The stated goal was to enhance the quality of all programs for young children through increased

-66- networking among current providers. The library is increasingly being recognized as a valuable partner in early childhood education and participation in such networking helps to reinforce that recognition. This collaboration takes time, but the results can mean real progress for children and their families. The more youth serving agency professionals know about each other's services, staff and resources, the more effective we can be for our users.

Children's staff were actively involved in presenting programs in cooperation with a variety of other agencies, including the Family and Children's Services Family Fest, the Child Options Fair, and Lutheran Social Services' Teen Parent Fair. Staff presented two workshops for the downtown Work & Family Spectrum division of Early Childhood and Family Education and one workshop for child care providers co-sponsored by the Greater Minneapolis Day Care Association.

Mrs. Ringquist, Mrs. Weiblen and Sandy Purdue, Linden Hills, presented booktalk/slide show workshops, "Recent Children Books Too Good To Miss," for the Minneapolis Public Schools' faculty and the Archdiocese of Minneapolis and St. Paul elementary school librarians.

An attractive brochure focusing on creating more effective school-public library cooperation was created by Susan Glenn, Washburn. They were distributed by community children's staff during fall school visits. An assignment alert form was also included.

Collection Development:

Demand for multi-ethnic/multi-cultural materials continued to increase, as have requests for Spanish language records, tapes and books. Although there were considerably more good books with black or other minority characters published in 1988 than in some years, the publishing industry still does not publish enough material reflecting the cultural and ethnic diversity of our community. The total number of juvenile books published has doubled since 1978.

Staff were involved in continuing education opportunities which increased knowledge and awareness of ethnic cultures and heritage. Mrs. Ringquist attended the ALA preconference "Going Global: Celebrating International Children's Books" and Mrs. Weiblen participated in a two-day workshop, "Cultural Diversity in Storytelling". Ms. Johnson served as an advisor to the Minneapolis Public School's Multi-Cultural Task Force which produced a selected bibliography for the Media Specialists (and public librarians} to use in strengthening their materials collection. Though overall minority

-67- population in the city of Minneapolis is still relatively low, 48% of the public school enrollment is made up of minority youth.

Responding to changing demographics, Mrs. Simmons prepared an updated bibliography of picture books dealing with single parent families and divorce to help staff provide better service to this growing segment of the population. Books on foreign countries were in heavy demand as were science books and science project information. The popularity of book/cassette kits continues unabated and the children's music scene dominated by Canadian performers Raffi and Sharon, Lois and Bram is still hot. Multiple copies of the local group The Sunshine Band's first audio cassette were added. Dayton's holiday auditorium show based on Chris Van Allsburg's The Polar Express created intense demand for this already popular title.

Several new periodicals were added this year including The New Advocate; for Those Involved with Young People and Their Literature, and Building Blocks and Totline, two publications geared for adults working with young children. Several new reference items were added including the 3rd edition of Children's Media Market Place, the Index to Collective Biographies for Young Readers and Writers for Children.

The Department received over fifty books that belonged to a former New York Public children's librarian. Staff was "giddy" to discover that included in the gift were two letters from Beatrix Potter written during World War II. Ms. Johnson, a member of the 1989 Caldecott Award committee, donated over 150 picture books she received from publishers for Caldecott consideration.

A change in policy concerning subject departments no longer having access to community library weeded items had an immediate adverse impact on the collection. We had depended on judicious selections from these "pool" books to provide much needed depth to our poetry, music, collective biography and folklore reference and circulating holdings.

Hope Porter, intern from the College of St. Catherine arrived in September to work on a special Historical Collection project. She gathered information on our holdings of children's books by Minnesota authors, illustrators, publishers and with a Minnesota setting. She used the computer to construct a selected bibliography preparatory to future printing of a catalog.

Textbooks from the Historical Collection were featured in an arcade exhibit, "The Three R's; Schoolbooks as a Reflection of

-68- Childhood Culture" in November and December.

Summer Reading and Activities:

Under the strong direction of Ms. Bush and the summer reading committee consisting of Tom Hurlburt, Walker and Joyce Cobb, Southeast, the annual program continued to become an even more efficient and effective promotion of libraries and reading. There was a 21% increase in city-wide registrations over 1987. Almost 12,000 children signed up to be "Library Kids."

Special efforts were made to reach out to at-risk elementary school children. Ms. Bush and Ms. Johnson worked with public school Media Services staff to draft a model of cooperation for direct participation by classes from the ten intervention summer school sites. We applied for and received a $450 City Kids grant from the Minneapolis Foundation which allowed us to purchase additional materials from MELSA for the project. Approximately 1,000 children participated through the intervention school sites.

Department Programming:

Programming continues to be an integral and vital part of Central Children's Services. Saturday morning and afternoon programs were lively, interactive family times. Children in latchkey groups were the main target audiences for school­ release day and holiday programs. Preschool child care groups continued to visit for story hours on a regular basis. Though Minneapolis school classes visited for tours, orientations and story hours, more frequently the requests were from schools outside the city limits.

Staff Development:

Four system-wide Children's Services meetings were held this year. Mrs.Ringquist presented a workshop at Nokomis Library in February to help staff strengthen their critical evaluative skills. The annual summer reading information meeting was held at Southeast in April. In September, a "Year of the Young Reader" informational meeting which focused on the issue of eliminating the requirement that children must be able to write their name to get a library card was held at North Regional. Discussion was heated but the consensus of the group was that the library should allow the parent or guardian to determine when his or her child should have a library card. The policy was changed and effective October 27, children who are unable to sign their name were no longer to be denied a library card. The final meeting, held at Sumner on December 20, was a morning-long review of 1988 picture books.

-69- Two children services staff exchanges were initiated. Mrs. Ringquist spent two days at Northeast Community Library, with Mrs. Alexander-Frye coming to the Children's Department. Ms. Bush and Mr. Hurlburt, Walker Library also exchanged places for two days.

All staff participated in the performance appraisal workshops. Mrs. Ringquist served on the three-member Librarian III committee and Ms. Bush on the Librarian II committee to draft performance standards for staff in those classifications.

Physical Facilities

Some small but significant changes took place concerning our physical facilities this year. The workrooms were painted and reorganized and at last, all staff had real off-desk work space. Even through the new phone system has helped, communication between the widely separate work rooms continued to be a problem.

Vertical window blinds were ordered and installed in the story hour room, greatly improving the general appearance of the area. We began to update our signage in the department. A large "Ask here for help" sign was installed above the reference desk, and new entry signage officially proclaimed the Children's Department.

We entered the computer age in late December when our department's PC was installed.

Carpeting was requisitioned for the picture book bay, as well as free-standing book display bins but they did not arrive in 1988. New Tyke-hike mini-directors chairs, rocking chairs and a low table were received, much to the delight of very young children.

Year of the Young Reader:

The Library of Congress has designated 1989 as ''The Year of the Young Reader," a national year-long campaign to focus attention on the joys and importance of books and reading for young people. In order to plan and prepare for this, a special "Year of the Young Reader" committee was convened by Mary Lawson in April. The committee consists of co-chairs, Dan Kelty, North Regional and Ginger Bush, Children's, Tom Hurlburt, Walker, Susan Glenn, Washburn, Nancy Kweik, East Lake and Mary Forman, Community Outreach. Kristi Gibson, Public Relations Office and Ms. Johnson were advisors. During the ensuing weeks, the committee developed a comprehensive marketing plan to celebrate "YYR" in Minneapolis. Children

-70- ages 3-6 and their parents, child care providers and other adults concerned with these children are the target audience. Local advertising agency Carnpbell-Mithun-Esty was contacted by Ms. Gibson and they agreed to prepare "pro bono" publicity for the project.

Staff worked with the Minneapolis Public Schools to promote public library card registration for kindergarten and first grade children for the initial part of the campaign, the "Library Card Sign-up and Drawing," held November 10-19. There were 2,088 new library card registrants during that time period, with 1,389 going to the children's areas in the libraries to enter the prize drawings. New "YYR" plastic library bags were given away to everyone checking out materials. In addition, the committee arranged special programs at all the libraries including Ronald McDonald's "Magic with Books" presentations at Central and at several of the community libraries.

A new brochure describing library services for children was produced and made available for distribution in November.

One of the key objectives of the "YYR" committee is the sponsorship of a Reading Fair to be presented in cooperation with the Parents in Community Action (PICA) Head Start Early Childhood Family Development Center in February 1989. The committee applied for and received a $3,000 Community Education Youth Development Grant which will be used to help fund the Fair.

The overall goal of MPLIC's "Year of the Young Reader" campaign is to promote the importance of reading early in life by increasing the visibility and awareness of library collections and services for young children and the adults concerned with those children. The committee has done a most commendable job!

As this year comes to an end, sincere thanks are in order to the staff members in the Children's Department. Their flexibility, humor, creativity and wonderful team s~irit have sustained me throughout the year. Their enthusiastic attitude and genuine commitment to providing library service of the highest quality is appreciated by their department head as well as by those who use the department.

-71- The Children's Department staff was gratified to learn about Administrative and Library Board support for expansion of children's services and facilities at Central. We eagerly look forward to participating in planning for new directions for MPLIC.

Respectfully submitted, ,~K?-~~~- '~ L"-,l_Q~..J Kathleen Johns6-h Head, Children's Services Department

-72- Children's Department Staff 1988

Full Time: Kathleen Johnson Librarian IV Lois Ringquist Librarian III Virginia Bush Librarian II Virginia Johnson Library Aide I Judith Pierce Clerk-Typist II, October 31-

Part Time: Katharine Weiblen Librarian II .6 Antoinette Simmons Librarian II .4 Ruth Futcher Clerk Typist II .5 Jan. 1 - Oct. 14 Tamara Colton Shelver .6

Interns:

Urban Corps: Judy Marek Feb. 29-July 1 Michael Hacker June 13-Aug. 23 Michael Mattison July 22-Sept. 2

College of St. Catherine: Hope Porter Sept. 27-

Friends Volunteers

Margaret Anderson Elizabeth Bingaman L&ura Burns-Levison Betsy Hatt Katie i!"\ t t Dorothy Rob~rtson Betty Sorensen Carole Walton

In addition, numerous disabled yvung adults from Emerson School assisted in stamping call slips thro~ghout the school year.

-73- Kathleen Johnson

Memberships: American Library Association Association for Library Service to Children Public Library Association Minnesota Library Association Twin Cities Area Reading Council Kerlan Friends Friends of Minneapolis Public Library Minneapolis Public Library Staff Association

Boards, Committees: 1989 ALSC Caldecott Award Committee 1988 ALSC Charlamae Rollins/ President's Program Committee ALSC Centennial Celebration of Children's Services Task Force MPLIC representative, MELSA Child- ren's Committee City's Children 2007 Success by 6 Minneapolis Public Schools, Multi­ cultural Task Force Advisor Friends of the Library Kidsfest II Planning Committee Conferences, Conventions: American Library Association Mid­ Winter Conference, San Antonio, TX, Jan. 8-12 American Library Association Conference, New Orleans, LA, July 8-12

Classes, Workshops: Coping With Difficult People, May 10 Making Successful Presentations, Nov. 10

Meetings, Special Events: MELSA Audition, Southdale Library, Jan. 7 Twin Cities Youth Forum "Reaching Hard to Reach Youth" University of Minnesota, St. Paul Campus, March 3 Metronet, National Library Week Campaign, WARM Gallery, March 8

-74- Michael Resnick, "The Future of Our City's Children," United Way, March 9 Tomie de Paola Art Exhibition, Woman's Club, March 10 Child Care Options Fair, Government Center, March 16 Library booth at Head Start Health Fair, March 23 Kerlan Award Luncheon for Jane Yolen, University of Minnesota, April 21 City Kids '88 Kick-Off, Nicollet Island, June 11 Senator Rudy Boschwitz, "Child Care Related Issues," United Way, July 18 Year of the Young Reader Rally, St. Catherine's, Sept. 9 Minnesota Festival of the Book, St. Paul, Sept. 10 MELSA Auditions, Brookdale Library Nov. 2 & 7 St. Catherine's Book Week program with Arthur Yorinks, Nov. 16 City's Children: 2007, Part II Kick-Off, Dec. 8 & 9

Presentations: Childcare Providers Workshop, East Lake Library, March 12 Readasaurus Kick-Off, St. Paul Science Museum, April 12 Library Board Presentation, Summer Reading and Activities" June 1 "Issues in Children's Services," Panel Discussion, Dakota County Library Staff Development Day, Eagan Library, Dec. 16

-75- Lois Ringquist

Memberships: American Library Association Association for Library Service to Children Minnesota Library Association United States Board of Books for Young People Children's Literature Association Professional Librarians Union of Minneapolis MPLIC Staff Association Kerlan Friends Gustavus Library Associates

Boards, Committees: FIVE OWLS Editorial Advisory Board Children's Literature Association 1989 Conference Papers Committee Assistant Department Heads Perfor­ mance Standards Committee Staff Development Day Storytelling Coordinator

Conferences, Children's Literature Association Conventions: Annual Conference, Charleston, May 19-22 ALA/ALSC Preconference, "Going Global," New Orleans, July 9-13 ALA Annual Conference, New Orleans, July 9-13

Classes, Workshop: MELSA workshop "Evaluating Reference Service," HCL South­ dale, April 22

Meetings, Special Events: Lucille Clifton Lecture, College of St. Catherine, February 16 Kerlan Award Luncheon for Jane Yolen, University of Minnesota, April 21 Kerlan Forum, "Fliers, Fighters and Foundlings; Versatility in 19th and 20th Century Popular Boys' Fiction," University of Minnesota, August 18 "Cultural Diversity in Storytell­ ing" Public Performance, St. Paul Technical Institute, October 15

-76- Annual Book Week Dinner, Tomie de Paola, Speaker, University of Minnesota, October 25 Kerlan Forum with Arthur Yorinks, University of Minnesota, November 15

Presentations, Projects: "Critical Skills," workshop for Children's Services Staff, MPLIC, February 2 "Northern Lights and Insights" interviewer, April 4 "The Family and the Library" panelist, Children's Literature Assoc­ iation Conference, May 22 "Recent Children's Books Too Good to Miss," Minneapolis Public Schools elementary librarians, October 6, Minneapolis-St. Paul Archdiocese elementary librarians, November 4 "The Three R's: Schoolbooks As A Reflection of Childhood Culture," Arcade display materials selector, November­ December

-77- Virginia Bush

Memberships: American Library Association Minnesota Library Association Professional Librarians Union of Minneapolis MPLIC Staff Association, Vice President

Boards, Committees: Chair, "Hooray for Library Kids" Summer Reading and Activities program, Co-chair, Year of the Young Reader Committee, Librarian II Performance Standards Evaluation Committee, City Kids: Summer '88 Advisory Committee

Conferences, Conventions: Public Library Association Conference, Pittsburgh, April 26-29 Minnesota Library Association Conference, Rochester, October 6-7 Early Childhood Education Vision Sharing Conference, Minneapolis, November 16

Meetings, Special Events: State of the City, Mayor Fraser, January 28 Child Care Options Fair, March 16 Community Education Youth Development Grant Application Meeting, South High School, June 1 "Celebrating for Mutual Benefit: Youth Serving Agencies Working Together," Thomas Berg, McKnight Foundation, Twin Cities Youth Policy Forum, University of Minnesota, June 3 City Kids Summer Parade and Celebration, June 11 "Community and Intellectual Life," Joseph Amato, Winedown, Heritage Hall, Minneapolis Public Library, September 13 "Child Care: The Need and Our

-78- Responsibility," Connie Bell, GMDCA, September 25 and "Child­ ren After School," Char Myers, League of Women Voters, Lake Nokomis Presbyterian Church, Minneapolis, October 2 Annual Book Week Program, University of Minnesota, Review of New Children's Books, dinner and speaker Tomie de Paola, October 25

Presentation "Storytelling for Young Children," Noontime Seminar Work and Family Spectrum, College of St. Thomas Center, downtown Minneapolis, April 13 "Discover Summer in the Twin Cities," WISE Workshop, YWCA Downtown, May 13 "Minneapolis Public Library YYR Plans for 1989," Metronet Year of the Young Reader Rally with John Cole, Director, Center for the Book, Library of Congress, College of St. Catherine, September 9 "Year of the Young Reader - MPL," Library Board Presentation, October 26 "Creating a Reading Appetite in Children, Infancy through Pre­ school," Noontime Seminar, Work and Family Spectrum, College of St. Thomas Center, downtown November 15

-79- Katharine Weiblen

Memberships: American Library Association Minnesota Library Association MPLIC Staff Association Professional Librarians Union of Minneapolis

Classes, Workshops: HELSA Workshop: "Helping the Library Kid," April 13 Southdale Library HELSA Workshop: "Critical Think­ ing for Librarians - the Practical Side," September 20 Southdale Library "Cultural Diversity in Story­ telling" workshop October 14 and 15, Sheraton-Midway Motor Lodge "Children's Notable Books - 1987," College of St. Catherine, October 4, 11, and 18

Meetings, Special Events: Child Care Fair, Hennepin County Government Center - HCL/MPLIC booth, March 16, Kerlan Award Luncheon and Jane Yolen lecture, April 21 Festival of Nations Kerlan Book Exhibit volunteer, St. Paul Civic Center, April 29 Minnesota Festival of the Book "Book Affair," Landmark Center Kerlan Collection Booth - volunteer, September 10

Presentations: "Importance of Reading" - Washburn Child Guidance Center Mothers and Children, January 25 "Books to Buy and Borrow," taping session for two "All About Kids" Regional Cable Channel 6 TV programs, March 2, HCL - Ridge­ dale "Books to Buy and Borrow," Kerlan Collection Summer Forum, Walter Library, University of Minnesota, July 28 "Recent Books Too Good To Miss," Book Reviews for Minneapolis Public School elementary

-80- teachers in-service training day, October 6 "Recent Books Too Good To Miss," Work and Family Spectrum, St. Thomas College, downtown November 16

Antoinette Simmons

Memberships: Northlands Storytelling Guild Black Theatre Alliance PLUM

Meetings, Special Events: Lucille Clifton Lecture, St. Catherine's College, February 16 Tomie de Paola Reception, Woman's Club, March 10 Child Care Options Fair, Hennepin County Government Center, March 15 Kerlan Award Lecture with Jane Yolen, University of Minnesota, April 21 Gisela Konopka Lecture "Raising Children Who Will Run The World" with Dr. Leon Chestang, Humphrey Institute, May 19 Cultural Diversity in Storytell­ ing, St. Paul Technical Institute, October 15 Annual Book Week Reviews, Univer­ sity of Minnesota, October 25

Presentations: Storytelling Lecture, North High School, January 26 Child Care Provider's Workshop, East Lake Library, March 12 "101 Things to Do With Children in the Twin Cities," Family Fun Fest Sponsored by Family and Children's Service, November 30

-81- Virginia Johnson

Memberships: MPLIC Staff Association Local 99

Classes, Workshops: MELSA Workshop, "Helping the Library Kid," April 5 Minneapolis Civil Service, "Working Smarter: A Winning Strategy," October 7

Judith Pierce

Memberships: MPLIC Staff Association Local 99

Classes, Workshops: MELSA Workshop, "Helping the Library Kid," April 5 Minneapolis Civil Service, "A Reflection of You," November 30 "Word Perfect 5.0" Level 1, November 30 "Word Perfect 5.0" Level 2, December 7

-82- CHILDREN'S DEPARTMENT STATISTICAL SUMMARY 1988

BUDGET

Books and other material $16,940 Continuations 1,596 Periodicals 1,171 Trust Funds 2,577

MATERIALS COLLECTION ADDED WITHDRAWN

Books: New catalogued: 2113 Hardcover books: 699 Replacements: 712 Transfers: 781 Paperbacks and Restored: 106 board books: 620 Paperbacks and board books: 1582 Total: 5294 Total: 1319

Computer Software 46 Computer Software 1

APPROXIMATE COLLECTION HOLDINGS

Catalogued books: 80,893 Audio: 2,592 Software: 125

PROGRAMS AND PRESENTATIONS

Total Programs/Presentations: 241 Total Program Attendance: 11,311

Programs for Individual Groups: 101 Attendance: 3,646

Programs Open to the Public: 140 Attendance: 7,665

LIBGIS STATISTICS

In-person reference 22,608 Telephone reference 5,234

In-person Directional A 5,397 In-person Directional B 2,738

Telephone Directional A 566 Telephone Directional B 876

CIRCULATION' 115,398

-83- HOORAY FOR LIBRARY Kl!)S

OT.HER ( e • g . ,

S1.'0H"1'.TIM1\S ,H!D ANf.MAL OTJTHE/1.CH VI ST.TS, LIBRARY OTHER STAFF- ,:LI VE" pr(0(2f:J\)'J;J iHJMA!~E NCN··HPL/r1ELSA A.GENGY---- ____;_:::-....:..:;__; FILM crncurr PPODUCE:D. . f'POGRAMS. \ff'J. .• ./rfr::'.,SA. . SPONSORED. ' SOCIETY I \TV•~ PRO".::P.AMS) TOTAL3 . --· .. -. - - Ch i.ldnm' s DN 1138 ______960 ______J___ 987 ·-----·- _____47 ___ ~---- 79 --- _ 32_1_1 ______... _..

E:: lS t Lake 753 s13 121 65 I 201R ··- ·-·---~~~------~:~------J4 -··-·i-· 289 ...... ;rnklin V36~·----- 235 . ]80 ------3;-_r--:. --~;___ ---- Ho sm~r 456 . ~ -· =f. -·- Li nden Hills 600

,1~ t')J11 i B 587 -·· - ____ 299 ----+----nl_B ------+- 48 __+ __ 27 ____ 1579 ------_, I\T'',rth Regional 28.5 --- --·- 1237 ·t J79 -t----~q ___ -+--12_66______]?_D_?__ ·-- _ _ I r,r o rtheast 423--·---- pj.err~ Bottineau 533 - _.. _ _i _ __:~_- r=~= :::===~~==---:: =t= :: ___ JJ__ ::::=--- :=~~-: Ro osevP.lt 70]. --- + n.:3.a_____ + ______7_0_c>______!_ .. ______l)~-----1-----=-- ±1=}~64 ______3o uthi::ast 528 ------___j___ 707 --1--- __ M----+----77 ---~------.- __ ___J_56~------______j )u1i!_ner 2h6 ·------I 35 I J79 , -- f -- ~80 lk::r 665 ~1------=-_705_~-=r---~ ~-=-- , 2392_=~=::=-· shburn 93q --·· --- ~----- bber P,ltk 302 ------t- l::: _----~--- -- ::: __ =1-___ :: __ j _ 2:: ---1 '-- :::: _- loo~rpobile r- 50 I 7'i -----t __ I __ • 125 ------·------

9391 73G6 ., \() 2 1988 Summer Readiric Statistics

... TOTAL ..• -• 0 .. READERS Read to He 10 BOOKS 0 Boe»: BACS LIBRARY READ-TO-ME 5 BOOKS .. .. DlSTRlBIITtD Readers ... READ ... A.GENCY Read 0 . 0 u 5 Books 10 Books If 5 Books 10 Books Registered .. .. Children's Dept. 613 482 421 308 159 109 921 641 70 530 58 443 ' ~ast Lake 444 344 273 587 402 336 1031 746 72 609 59 453 r'ranklin 98 81 68 151 95 85 249 176 71 153 61 101 fosrner 255 166 127 456 265 200 711 431 61 327 46 270

Linden Hills 229 152 108 324 264 230 553 416 75 338 61 212

~okomis 828 718 673 623 557 525 1451 1275 88 1198 83 1198 forth Regional 709 445 388 1141 896 830 1850 1341 72 1218 66 1200 lortheast 209 107 96 319 172 155 528 279 53 251 48 160

>ierre Bottineau 132 112 103 173 114 101 305 226 74 204 67 174

toosevelt 324 267 235 340 249 210 664 516 78 445 67 345

ioutheast 320 192 170 149 96 74 469 288 61 244 52 220

:umner 50 40 38 145 95 82 195 135 69 120 62 83

ralker 332 281 231 293 234 187 625 515 82 418 67 301

·ashburn 519 376 283 947 577 462 1466 953 65 7·45 51 300

ebber Park 157 116 105 323 270 253 480 386. 80 358 75 69

ookmobile 30 30 30 115 115 115 145 145 100 145 100 91 . ' OTALS 5249 3909 3349 6394 4560 3954 11643 8469 73 7303 63 5620 ·~-----· ~------

GOVERNMENT DOCUMENTS DEPARTMENT

ANNUAL REPORT

1988

Once again productivity in the Government Documents Department was affected by staffing changes. The half-time librarian position was filled by substitute Helen Burke through September, at which time librarian Renee Reed was assigned to the department half time. Library assistant Anna Hobbs took a seven week leave in the summer, and her Tuesday night was covered by substitute Lois Porfiri.

When the fall schedule at Central Library began, substitutes Helen Burke and Wendy Adamson were engaged to work in the department alternate Saturdays, providing consistent reference service and lunchtime backup for department librarians, a significant improvement. In November, Helen Burke began a regular assignment one day a week to cover the one 12-hour day in which the department does not have a library assistant. Two library aide substitutes were trained, and will be used for clerical assistance when needed.

As always, activities on the national level played a significant role in department priorities. A major contractor default and protracted lawsuit at the U.S. Government Printing Office (GPO) meant that microfiche distribution of documents all but ceased. Only a few titles continued to come on a regular basis from the GPO, and the Department of Energy fiche shipped from Oak Ridge was not affected. However, access to such disparate materials as congressional documents, foreign trade statistics, and meteorological data was completely cut off. Because of the way microfiche counts have traditionally been kept, department statistics are somewhat deceptive. Most of the sheets received reflect large volumes of fiche in a few sets of frequently superseded collections. While the legal problem has now been solved, it will be many months before all of the missing fiche are received. Small shipments began arr1v1ng in September, but the normal flow has not been reestablished.

The GPO, in an effort to convince Congress of the value of depository libraries, entered into a contract with Peter Hernon and Charles McClure to survey depository library users. MPLIC surveyed all users of documents the week of September 26 through October 1; the results are expected in the spring.

-86- The issue of access to government information in electronic format remained one of the most important concerns of the year. The GPO distributed its first CD ROM product to depositories, the Test Disk 2 from the Census Bureau, and promised that there would be more to come. Pilot projects involving other forms of electronic access have been proposed, with the encouragement of the Joint Committee on Printing and the depository library community. A publication which may help focus the decision­ making process was released in October. Informing the Nation: Federal Information Dissemination in an Electronic Age had been requested by several congressional committees, and it is hoped that Congress will study and act upon its findings in 1989.

A combination of circumstances made it possible to begin an inventory of paper documents, a project which had been a long range goal. Evidence indicates that the last partial inventory was taken in the mid 1950' s. When the Shelving Department added some extra substitute help during the summer, it became possible to free up shelving time to assist with the inventory. At the same time, the microfiche embargo at the Government Printing Office created a temporary lull in department typing. Starting July 6, Clerk-typist Sharon Ledin worked for three hours each day with members of the shelving staff, checking the department shelf list against the shelves.

In 200 hours, 51 of the 149 shelflist drawers were completed. Mis-shelved documents, some of which had been considered lost for years, were correctly shelved. In a surprising development, 431 i terns were found on the shelves which were not in the shelf list. Many duplicate copies were weeded. Preservation work was begun on documents which need acid-free envelopes or boxes, but much more work in this area will be required.

Continuation of this project will continue in 1989, although with the reappearance of GPO microfiche its pace may slow. Projects which must follow this work, class by class, will include weeding and replacement of missing documents, as well as preservation.

Other 1988 initiatives which will continue in 1989 will focus on direct access and service. At the end of the year a new CD ROM product combining all of the CIS congressional indexes through 1969 was purchased. With this and the two very useful Census test disks, it will be imperative to obtain a CD ROM reader so the public can use these resources. Improvements in the CD ROM versions of the Monthly Catalog continue to increase competition and lower prices, and a second CD product will probably be needed to replace the discontinued rollfiche Monthly Catalog from Auto-Graphics.

The emerging Minnesota Economic and Business Information

-87- Network (EBIN) may put MPLIC in more direct touch with agencies and organizations serving the business information needs of Minnesotans, and will help others acknowledge the importance of MPLIC's services to business. Because of its connection with the Census Data Center and its depository collection, the Government Documents Department is the EBIN contact for MPLIC.

Although access to federal documents continued to improve within MPLIC, with almost 1,000 documents added to the public catalog, access to state and local documents suffered significantly because of staffing problems in the Catalog Department. No new state or local documents were cataloged for the department until August. The Library has acknowledged its responsibility for creating records for local publications, and this situation should improve in the coming years.

Department librarians remained active leaders in Minnesota document activities, participating in the EBIN coordinating committee, two state documents planning groups, the local documents librarians organizations, and the highly successful documents promotion at the Minnesota Festival of the Book kickoff festival. A documents booklist prepared by Helen Burke was appended to the MPLIC Official Bulletin on August 29.

As this will be my last annual report for the Minneapolis Public Library, I would like to acknowledge the remarkable dedication of the staff with whom I have worked. The work load in this very busy department is heavy, and made more complex because most of the staff is in the department only part time. In spite of this, all staff members, temporary and permanent, including the hard-working team at the Municipal Information Library, show consistent good humor and commitment to the best service possible. This spirit will, I am sure, continue into 1989 and beyond.

Respectfully submitted, (~: -I'. /t./:uL~- ~lia F. Wallace, Department Head

-88- Statistical Highlights

GOVERNMENT DOCUMENTS DEPARTMENT

1988

Budget Expenditures

Books $ 9,403.15 Continuations 15,089.00 Periodicals 1,750.00 Gift Fund 929.94 Other (LSCA grant} 2,000.00

Totals $29,172.09

Serial Publications

Periodical Subscriptions 13 Depository Periodicals 488* Minnesota Periodicals 47* Continuations, Paid 61 Continuations, Gift ~ Totals 661

*Included in Materials Received

Service Statistics

Special permits issued 124

Computer Searches

MARS Searches - Dialog, Datanet, BLS/EDS 52

-89- Statistical Highlights

GOVERNMENT DOCUMENTS DEPARTMENT

1988

Materials Added

Federal Documents Added 48,556 Depository 45,846 Paper (172 bound) 16,308 Microfiche {sheets) 29,314 Maps 224 Non-depository 2,710 Paper 1,647 Microfiche 734 Doc Ex (paper) 329

State and Local Documents Added 1,150 Catalogued books 137 Depository microfiche 722 Other 291

Non-Document Materials Added to Catalogs 36

Total Added 49,742

Materials Withdrawn

Federal Documents Withdrawn 26,120 Depository 25,030 Paper 4,875 Microfiche 20,155 Non-depository 1,090 Paper 1,090

State and Local Documents Withdrawn 46 Paper 37 Microfiche 9

Total Withdrawn 26,166

-90- s•--·~----·-~------

GOVERNMENT DOCUMENTS DEPARTMENT

1988

Staff

Helen Burke, Librarian substitute, .5 January 1-September 30 Librarian substitute, .2 November 9-December 31

Yvonne Gaulke, Library Aide I, .6 January 1-December 31

Anna Hobbs, Library Assistant, .2 January 1-December 31

Leone Johnson, Librarian, . 6 January 1-December 31

Sharon Ledin, Clerk-typist II January 1-December 31

Judith Mosiniak, Library Assistant, .4 January 1-December 31

Renee Reed, Librarian, . 5 October 3-December 31

Julia F. Wallace, Department Head January 1-December 31

-91- GOVERNMENT DOCUMENTS DEPARTMENT

1988

Staff Activities

HELEN BURKE

Memberships American Library Association Minnesota Center for Book Arts

Meetings and Conferences "A Framework for Strategic Management: Environmental Scanning and Strategic Planning", College of St. Catherine, April 12.

LEONE JOHNSON

Memberships Minnesota Library Association METRODOCS PLUS Coordinator, Action Committee Minnesota Online Users' Group Minnesota Women's Political Caucus

Meetings and Conferences Visit to University of Minnesota Institute of Technology Libraries, February 26. Represented METRODOCS PLUS at First Annual Minnesota Government Publications Information Forum, Minneapolis, May 20. Participated in Minnesota Festival of the Book's "Book Affair", St. Paul, September 10.

Speeches and Presentations Minnesota Census Data Center Basic Census Training, St. Paul, November 14.

Education Word Perfect training, Minneapolis, November 23 and 30.

SHARON LEDIN

Education "Working Smarter: A Winning Strategy", Civil Service, Minneapolis, January 13. Word Perfect training, Minneapolis, November 22 and 28.

-92- RENEE REED

Meetings and Conferences Minnesota Census Data Center Basic Census Training, St. Paul, November 14.

JULIA WALLACE

Memberships American Library Association Citizens League METRODOCS PLUS MPLIC Intra-System Loan Committee Minnesota Association of Law Libraries Minnesota Economic and Business Information Network Coordinating Committee Minnesota Library Association Minnesota State Documents Working Group Special Libraries Association

Meetings and Conferences American Library Association midwinter conference, San Antonio, January 8-12. NASA Link Workshop, Minneapolis, February 3. Visit to University of Minnesota Institute of Technology Libraries, February 26. Depository Library Workshop, Washington, D.C., April 18-22. Minnesota Economic & Business Information Network (EBIN) Statewide Kickoff Meeting, St. Paul, May 19. Microcomputer Technology for the 90's, MELSA Workshop, Edina, June 13. Minnesota Library Association Annual Conference, Rochester, October 5-6. Scholarly Information Transfer in Academic Environments: Present and Future, Minneapolis, October 28. Minnesota Census Data Center Annual Meeting, St. Paul, November 15.

Speeches and Presentations "Government Information: You Know More Than You Think You Do", Minnesota Association of Law Libraries Spring Conference, Minneapolis, May 6. Speaker and session facilitator, First Annual Minnesota Government Publications Information Forum, Minneapolis, May 20.

-93- MUNICIPAL INFORMATION LIBRARY

ANNUAL REPORT

1988

A collection of 4035 slides of Minneapolis scenes, donated to the Municipal Information Library (MIL) by Mrs. Lawrence Irvin and the Minneapolis Planning Department, was indexed using Inmagic software by Mr. Bobb Menk under contract with the Minneapolis Public Library.

In conjunction with the slide indexing project, the City Clerk purchased a 40 megabyte hard disk personal computer (Epson Equity II+) for MIL.

Urban Corps Interns Ann Bourque and Brownie Lewis indexed the current materials file using Inmagic software, adding 519 items to the file.

Urban Corps intern Kate Jenny weeded the clippings file, narrowing the focus of the file from general urban affairs to exclusively Minneapolis urban issues.

Urban Corps intern Jim Janus produced a bibliography of Minneapolis city publications and completely reviewed and updated MIL's code of Minneapolis ordinances.

The librarian began weeding the cataloged collection and met with MPLIC technical services staff to discuss procedures to facilitate and streamline the cataloging of MIL materials. It is hoped that original cataloging of Minneapolis publications can begin in 1989, possibly with a cataloger doing some of the cataloging in MIL.

In March, MIL surveyed selected members of the six city departments that used MIL's services most in 1987 on how service to their departments could be improved. At the same time, MIL began a quarterly two week survey of all city employee clients. A simple evaluation form is attached to all information supplied during two weeks each quarter. In the eight survey weeks in 1988, 56 survey responses were received and virtually all rated MIL's services favorably.

MIL responded to approximately 8480 reference requests, including 695 requests for research from city employees. MIL accessed LOGIN for news and messages 234 times, made 54 quests for information from other cities, searched the databases 27

-94- times, and responded to 27 quests from other cities. MIL performed 180 Dialog database searches, 186 DataTimes searches, and 12 Vu-Text searches.

In November, MIL dropped its subscription to LOGIN, the Local Government Information Network produced by the National League of Cities (NLC) and Control Data Corporation, because legislative updates from the NLC will no longer be available on LOGIN. These updates will now be available on Local Exchange, a computer network for municipal governments produced by the NLC, the International City Managers Association, and Public Technology, Inc. MIL has now subscribed to Local Exchange instead of LOGIN.

Respectfully submitted, ~~il~CtJ~ Kathleen G. Woods Librarian

-95- MUNICIPAL INFORMATION LIBRARY 1988

STAFF

Kathleen G. Woods Librarian, January 1 - December 31

Jim Janus Urban Corps Intern January 1 - December 31

Kate Jenny Urban Corps Intern January 1 - May 18

Ann Bourque Urban Corps Intern June 6 - September 2

Brownie Lewis Urban Corps Intern October 5 - December 31

-96- RESEARCH REQUESTS FROM CITY DEPARTMENTS

1988

TOTAL= 695

Department Total

Coordinator (including Budget-42) 141

Public Works 37

Health Department 53

MCDA 52

Mayor's Office 47

Planning Department (including Grants-22) 69

City Council 92

Police Department 50

Other libraries 41

Miscellaneous Departments 113

-97- MUNICIPAL INFORMATION LIBRARY 1988

STAFF DEVELOPMENT

Kathleen G. Woods

Professional Memberships:

Special Libraries Association Minnesota Online Users Group

Conferences and Classes:

Introduction to PC's - Hard Disk - AmeriData Training Center

Advanced DOS - AmeriData Training Center

Critical Thinking for Librarians - OLDS workshop

A Framework for Marketing: Analyzing User Needs - College of St. Catherine

A Framework for Strategic Management: Environmental Scanning and Strategic Planning - College of St. Catherine

Word Perfect Training Seminars - Microworx, Inc.

Performance Appraisal Training - Barbara Hanley Assoc.

Evaluating Reference Services - MELSA workshop

Presentations:

MLA RASS Program on Local Documents

MPLIC Business Department

City Budget Office

City Criminal Attorneys

City Civil Attorneys

-98- Statistical Highlights

MUNICIPAL INFORMATION LIBRARY

1988

Budget Expenditures Books $ 688.51 Continuations 2,097.00 Periodicals 2.092.00 Total $4,877.51

Materials Received Current Minneapolis materials 519

Serial Publications Periodical subscriptions 36 Other periodicals received 30 Continuations H. Total 100

Service Statistics Current awareness transactions 3,231 Selective dissemination of information (SDI) 326 Special permits issued 247

MARS Searches LOGIN 342 Dialog 180 Vu-Text 12

-99- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER STAFF MEMORANDUM

TO: Elizabeth B. Fugazzi, CHIEF

FROM: R. K. Bruce/History and Travel

DATE: March 10, 1989

SUBJECT: Annual Report, 1988.

I am pleased, and a bit anxious, to submit the History and Travel Annual Report for 1988. The anxiety grows out of the realization that having been here for only three months of the year, there is much I cannot properly report. It also brings even more respect to the job Ms. Tapley had to do a year ago.

The pleasure is caused by the opportunity to loudly sing the praises of the members of this Department. For obvious reasons Ms. Williams is singled out in the body of the report. Yet there are equally obvious reasons to call your attention to all others and I wish to do that, if ever so briefly, in expressing my thanks to them: To Amy Ryan, the newly on-board Assistant Department Head whose keen intelligence, warm wit and diverse experience brings to History increased opportunities for improved service; to Audrey Canelake, whose experience and knowledge are being tested as never before as she increasingly teaches all of us to best utilize our collection, and does so in an unassuming, focused-on-the­ patron way; to Sally Munger whose tenacious eagerness for m·r~ knowledge and correct answers sets a standard that leads; tc Raymond Olson, whose eagerness to help is only surpassed by his willingness to make machines function perfectly; to Carol Rucks whose intentional focus on informational accessibility keeps us on our toes; and to Jane Anglin, who, like Ms. Ryan, has not been in the Department for a year, but who tackles work with an intensity and eagerness to provide for the patrons that gives me much pleasure. There are a variety of part-time people who also strive to serve, but who are at a disadvantage because of being part-time. Again, I am grateful to one and all - and also to you for your encouragement, leadership, and empathy.

Respectfully submitted,

Robert K. Bruce, Head History and Travel Department

-100- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ANNUAL REPORT HISTORY AND TRAVEL DEPARTMENT 1988

A year in Indonesia left me with increased personal knowledge, a greater variety of experience, and a deepened appreciation for the full range of resources and services offered by Minneapolis Public Library and Information Center. I am particularly impressed with the quality and dedication of the staff and grateful to the administration for encouraging this effort. I think change can result in turmoil; I felt this as a part of my experience.

There is, however, little evidence to suggest that 1988 was a year of turmoil in the History and Travel Department. That this is true is a tribute first to the general guidance provided by the Chief of the Central Library, second, to the specific leadership of Jan Tapley, acting department head until July 1, and Renee Reed, who served first as acting assistant department head and then for two and a half months as acting department head until my return on September 22, third, and perhaps most of all, to the contributions of the departmental staff who did much of the work. My personal thanks to all of these individuals. This department not only carried on, but made significant improvements in a variety of areas. I feel that the 'carrying on' frequently does not receive the attention it deserves considering that it is the focal point of our operation. This particularly includes 1) providing quality library service, in person and by phone, by letter and now facsimile; 2) the full range of collection development and management activities that focused on the integrity of the collection; and 3) continuing staff development that relates not only directly to the betterment of service, but also to an improvement in the quality of work life for both participants and those with whom they share. I believe it is crucial to affirm that this 'carrying on' takes 99 percent of the talent and time available, as well as the entire budget allocation, and it continues to be extraordinarily well done by the staff of the History Department.

To highlight some of the improvements about which the department has a right to feel proud: 1) The movement and rearrangement of both circulating and reference material. I judge that the goal was to make the material most accessible to both patron and staff, in an arrangement that is both inviting, understandable, and reasonably controlled; this goal took extraordinary planning and tremendous effort by all and

-101- was fully met. I have the obligation of improving on the good ideas and tying up a few loose ends in 1989. 2) The addition to the department of a personal computer. Its potential is attested to by the number of staff who want additional, and more specific instruction. The lack of actual use is a mark of the frustration felt by the staff due to the increasing demands of 'carrying on.' Whether labeled as a Humanity, or an imprecise Social Science, History has often not been seen as an area for high computer use. Were there any chance to increase the amount of time available for creative activity, the non carrying-on percent, I am convinced use would increase dramatically and projects abound. 3) The other side of the coin of personnel change. Out of this challenge, the department took advantage of new skills and energies and found time for a variety of activities that resulted in improved library service at MPLIC. Space precludes the inclusion of more than one example: Partially because of the increased use of substitute help (in the absence of regular Librarians III and IV), Betsy Williams had time to produce two superb bibliographies this year, - Understanding Glasnost and Presidential Campaign 88: The Candidates & the Issues. The quality of these has to do with the skills Ms. Williams brings to the task, but the time was an unexpected gift. I also want to commend her for her activities on several significant MPLIC committees, as well as for taking advantage of an opportunity offered by an exchange with Hennepin County Libraries. Her intellect and zest happily infect us all.

This leads me back to some details in the 'carrying on' mode, starting with more staff development/continuing education. It is not possible for me to list all of the activities of all of the people who have worked in History in 1988; the attached list gives activities for only those now in the department. Knowledge was gained but more importantly,it continues to be shared. The strong departmental tradition of 'if you don't know, ask!' continues and is one of the reasons the staff of this department has such a fine reputation not only throughout the library but among its patrons.

Before concluding, I need to say a few more words about collection management: The subjects covered by the History and Travel Department are exceptionally wide and could only be covered in depth were additional funds available. The process of selection, particularly of finding favorable reviews indicating the material fits the collection development profile being developed, and of monitoring to make sure we have sufficient copies to fill patron demand, and of attempting to measure use of the periodicals to determine what could be dropped if we respond to the request for new titles, takes much, much departmental time and energy. In addition, the ravages of time on acidic paper are increasingly felt in

-102- the books in the stacks and we are having to spend ever-more time, energy and, increasingly, money, to maintain a balance between 1) preservation and conservation and 2) access and use. Following the guidelines set by the strategic planners, we have spent additional time reassessing our responsibility as a 'reference' library to make old or scarce material accessible as long as it lasts (or, unhappily in some cases, until it disappears.)

It is also important to say that to conform with Library policy, the Department is easing out of our long-held goal of having one circulating and one reference copy of standard monographs and treatises. 1989 will see the rewriting of the weeding policy as a portion of the collection development document. Hopefully the criteria will be such that we can develop a project to address this continuing problem in a way that will avoid having librarians in the stacks making weeding decisions volume-by-volume.

We have continued to wrestle with the goal of having ''in demand and used" books on the open shelves to be circulated, rather than using publication date or some other arbitrary technique for sending material to the stacks. (There is never enough room to keep on the open shelves all we would like.) It has proven very difficult for older material because, probably due to a variety of classroom assignments and shifting world spots of interest, books in certain subject areas have a great, but momentary, demand and are then replaced by an equally valid, but different, subject. No easy solution has presented itself.

In conclusion, with the sparks of new leadership offered by the acting department heads and the efforts of all those who worked in the Department this year, the Department has continued to move toward the goals of improved service focused on: a) collections and services, b) staff development, and c) appropriate facilities. It was a challenging year with many successful responses.

Respectfully submitted,

Robert K. Bruce, Head History and Travel Department

-103- ANNUAL REPORT STAFF of the HISTORY AND TRAVEL DEPARTMENT 1988

PROFESSIONAL

Bruce, Robert Head (on leave ending 9/22) Canelake, Audrey Librarian Hobbs, Anna Library Assistant (.2) Mosiniak, Judy Library Assistant (.2) Reed, Renee Acting Assistant Head (ending 7/4) Acting Head (7/5 through 9/21) Ryan, Amy Assistant Department Head (beginning 10/10) Tapley, Jan Acting Head (ending 7/1) Williams, Betsy Librarian

NON-PROFESSIONAL Anglin, Jane Library Aide I (beginning 4/25) Blythe, Amy Library Aide I (part-time beginning 10/10) Headley, Sara Volunteer (beginning 12/88) Kirchner, Lauraine Volunteer (ending 11/88) Munger, Sally Clerk Typist II Olson, Raymond Library Aide I Penas, Howard Shelver (.5) Rucks, Carol Library Aide I Sedlak, Julia Library Aide I (3/7 - 3/25) Wenzel, Kirsten Intern (beginning 5/31, ending 8/26) Winstead, Jean Library Aide I (part-time beginning 9/10) Young, Evelyn Intern (beginning 10/25)

-104- STATISTICAL HIGHLIGHTS HISTORY DEPARTMENT

1988

Budget Expenditures

Books $29,304 Continuations 29,003 Periodicals 24,232 Gift Fund 2,011 Other Totals $84,550

Materials Received

New Titles 1,438 Duplicates Transfers-in Restored Books 240 Gift Books Phonotapes Other Totals 1,678 Serial Publications

Periodical Subscriptions 399 Continuations 884

Service Statistics*

Reserves 246 Reserves filled 163 Reserves cancelled 8 Reserves cancelled by patron 0 Reserves not picked up 21 {including those cancelled) *Statistics kept through July only

Computer Searches

MARS Searches - Dialog, Pergamon, etc.

Totals 22

-105- LIBGIS Statistics In-person reference 42,694 Telephone reference 32,518

In-person Directional A 9,556 In-person Directional B 42,103

Telephone Directional A 2,215 Telephone Directional B 3,189

-106- STAFF ACTIVITIES 1988 ANGLIN, JANE

Committees: Staff Development Day Workshops: How to cope with difficult people

BRUCE, ROBERT

Memberships: American Library Association Attended: IFLA, Sydney, Australia

CANELAKE, AUDREY

Committees: HELSA Outreach Services Attended: University of Minnesota Hap Room Tour Hennepin County Historical Society Tour Hennepin County Law Library Tour MELSA/Evaluating Reference Service Senior Options Closing the Gap

HOBBS, ANNA

Memberships: American Society of Indexers, PLUM (candidate for executive board), Minneapolis Public Library Staff Association Com:nittees: Performance standards for Library Assistants Attended: MAX training Hennepin County Law Library Tour Bakken Library and Museum Tour Workshops: MELSA/"Microcomputer technology for the 1990's" MINITEX/DOS (disk operating system) Conducted: Several demonstrations on Minneapolis Collection's database

MOSINIAK, JUDY

Memberships: Minnesota Library Association, American Society of Indexers, Minneapolis Public Library Staff Association - Director for Central Committees: Performance standards for Library Assistants

-107- MUNGER, SALLY

Committees: Clerk Typist II; Performance standards for Clerk Typist II's Attended: Advance On-line Acquisitions, 10/19 U of M Map Room Tour, 1/7 Hennepin County Law Library Tour, 6/10 Hennepin County Historical Society Tour, 2/5 Classes: Introduction to Political Analysis, University of Minnesota History of Modern Mexico, University of Minnesota Composition 1027, University of Minnesota Selection and Evaluation of Materials, St. Cloud State Cataloging, St. Cloud State Workshops: Helping the Library Kid, 4/5 Working Smarter, 1/13 Writing Better Letters and Memos, 6/17 Microcomputers, 6/13 WordPerfect, 11/29+ Other: Created Explore Minnesota display

OLSON, RAYMOND

Memberships: American Association of Retired Persons AFSCME, Local 99 American-Swedish Institute Norwegian-American Museum Solorlaget Sons of Norway Participated: Solorlaget meetings, Hudson WI, 9/17-9/18 ·

RUCKS, CAROL

Memberships: AFSCME, Local 99 The Loft Sierra Club Attended: WordPerfect training, 2 sessions Workshops: Coping with Difficult People, 3/21 Other: Performance standards for Library Aide I's committee

-108- RYAN, AMY

Memberships: Hennepin County Historical Society Minneapolis Institute of Arts YWCA; Children's Center Parents Advisory Committee (YWCA) Friends of MPL; Minneapolis Public Library Staff Association Minneapolis Book Club Attended WordPerfect training, 11/29+ Other: Travel to Arizona, New Mexico, South Carolina, Washington D.C., Chicago

WILLIAMS, BETSY

Memberships: American Library Association Committees: Conservation/Audio Group Attended: FLA, Pittsburgh, PA, 4/88 Preservation Principles, Strategies and Program Planning, 11/10-11/11 Preservation Awareness Day, U of M, 5/17 DataTimes Workshop Projects: Created two bibliographies: Understanding Glasnost 1988 Presidential Campaign Bookmark - "Preserving the Life of our Books" Arcade exhibit - Enemies of the Book Prepared "Hints for DataTimes", 23 pages Prepared background report for department heads, "Determining Areas of Excellence" Participated in Hennepin County Library staff exchange: one month assignment at HCL Southdale with follow-up report to Administration Supervised major weeding of circulating vertical file Wrote collection statement for audio collection

-109- THE LITERATURE AND LANGUAGE DEPARTMENT

As did other areas of the library, the Literature and Language Department chose and shaped many of its 1988 activities with an eye to the Library's Strategic Plan. We closed the year with the identification and description of four "Areas of Excellence," contributing to the formulation of the Collection Development Policy. (Goal IA.) The areas we identified, and we are sure there are others, are: Foreign-Language Browsing, Minnesota Authors, Short Story, and Theatre. We have addressed "accessibility," part of the Plan's mission statement, by modifying restrictions on circulation by type and number. Further, our General Essay and Literature microfiche collection is now 80% cataloged on MAX and therefore available to the public and to OCLC. The Catalog Department has also agreed to catalog those non-Roman titles which the Literature and Language staff transliterate for them according to the Library of Congress rules. Thus, al though thousands of our older foreign-language titles are not yet barcoded and on MAX, many titles formerly listed only by accession number are appearing in the catalog, and on OCLC.

In pursuance of the goals we set for ourselves at the start of the year, we have reached the following objectives: updating our procedures manual; studying reference books in order to weed our open reference effectively; training appropriate staff in the use of Datatimes; purchasing Teen paperbacks and devising a method of evaluating their circulation, both to judge loss and as a guide to selection; filling in, as far as possible, gaps in our foreign-language dictionary collection; researching and purchasing more advanced language-learning cassettes; preparing an informational release about our short story "Area of Excellence" for our community libraries, MELSA libraries and local college literature departments. Among our more rewarding objectives was the hosting of Hennepin County exchange librarian Leila Johnson from March 7 to April 1. We are well along on other projects, such as the preparation of greeting and phrase lists in foreign languages for ourselves, our community libraries and the public.

We vastly increased purchases of Books on Tape and were rewarded with a circulation increase of 58% over 1987, from 4,232 to 7,309. If we can add a printed list of Books on Tape in 1989, the ·collection should be yet more popular.

Our observations of our browsers, plus an upswing in circulation in specific languages, illustrate the influx of Far Eastern­ language-speakers into our area. At times during the year,

-110- Chinese and Korean-language titles equalled French, German and Russian in circulation. Vietnamese and Spanish remain strong. We anticipate Spanish continuing to grow in importance in the next few years.

Many of the Literature and Language Department staff were involved in Library activities ou~side the department. Three were members of the time-consuming Performance Standards Com::'ti t tees for their particular positions. One inaugurated a committee of audio selectors for the exchange of information.

Staff contacts with the community were particularly interesting this year. One of us interviewed a local author for Cable TV; another was selected as a judge of the first Minnesota Book Awards. Further, the department's staff was invited as a group to the governor's mansion, in thanks for our help to the governor's family during the year.

Increases in the provision, training and use of automation were dramatic in 1988. Our new Infotrac machine is very popular. We are using the MAX machine in the workroom for placing orders and changing location codes. With MAX also at our public desk, and Central Library now online, we are able to answer many patron questions concerning availability which we had not formerly been able to track. As 1988 closed, we were still learning which MAX functions are best for which problems, and when the COM and card catalogs may yet be preferable as searching tools.

We expect the new information we have learned to extract from MAX to enhance our capabilities this next year to evaluate our collection. We should be able to spot permanently lost titles and gaps more easily. Specific figures on circulation will better define demand.

With most of our staff trained in using WordPerfect,. our personal computer, though still very new, has already lightened our typing/copying load. We hope to acquire new and exciting capabilities to use with the computer this coming yea~ and are poised to expand our automated horizons.

We are planning this year the rearrangement of our workroom to make room for our new machines. Further, we hope early in the new year to complete the rearrangement for our open reference area to improve efficiency and accessibility.

Respectfully submitted,

~r~(f Dorothy Thews, Head Librarian Literature and Language Department

-111- STATISTICAL HIGHLIGHTS

LITERATURE AND LANGUAGE DEPARTMENT

1988

Budget Expenditures

Books* $47,277.00 Continuations 22,073.00 Periodicals 8,335.00 Gift Fund 5,156.04 Other (LSCA) 2,500.00 Totals $85,341.04

Materials Received

New Titles** 2,267 Duplicates Transfers-in Restored Books 591 Gift Books Phonotapes Other Totals 2,858

Serial Publications

Periodical Subscriptions 799 Continuations 301 Totals 1,100

Computer Searches

MARS Searches - Dialog, Pergamon, etc, (Excluding DataTimes) Totals

*This figure includes tapes and records. **This figure is for those titles coming through Book Selection Area. Does not include our orders placed later than an order from any one of the community libraries.

-112- LIBGIS Statistics In-person reference 29,602 Telephone reference 39,708

In-person Directional A 11,658 In-person Directional B 31,716

Telephone Directional A 4,274 Telephone Directional B 5,536

-113- LITERATURE AND LANGUAGE DEPARTMENT

ANNUAL REPORT

1988

PROFESSIONAL STAFF

Thews, Dorothy, Department Head Gegner, Walter, Assistant Department Head Fritschel, Linda, Librarian II Hasenstein, Virginia, Librarian II Johnson, Leila, Exchange Librarian from Hennepin County Library, March 7 - April 1

CLERICAL STAFF

Johnsen, Barbara, Clerk-typist II Preston, Lee, Library Aide I Salmon, David, Library Aide I Hunter, Patty, Library Aide I, part-time Olson, Gloria, Library Aide I, part-time

SHELVING STAFF

Johnson, Walter, Library Page I, left Aug. 9 Meyer, Annette, Library Page I, began Oct. 26

-114- Professional meetings, seminars, etc. attended by Literature's staff in 1988

Fritschel, Linda

Member: ALA MLA PLUM Attended: Robert Wright Writers Conference, Manka to State University, April Personal Effectiveness on the Job, Civil Service Skill Building Course, Minneapolis, May Minnesota Festival of the Book, Macalester College, St. Paul, September WordPerfect Training, College of St. Thomas, Minneapolis, November Interview: Interviewed author Ruth Humleker for Northern Lights & Insights (public service series on Regional Cable Channel 6)

Gegner, Walter

Member: ALA MLA PLUM Reactor panel, Evaluating Reference Services seminar, Hennepin County Library, Southdale, April Assistant Department Head Performance Standards Committee, June - December Working Relationships Panel, Staff Development Day, October Attended: Clerical Management Committee, Minneapolis Civil Service, August WordPerfect Training, College of St. Thomas, Minneapolis, November President: Professional Librarians Union of Minneapolis

-115- Hasenstein, Virginia

Member: ALA PLUM Attended: ALA, New Orleans, July Minnesota Festival of the Book, Macalester College, St. Paul, September Dealing with the Public, Civil Service Skill Building Course, Minneapolis Classes: Conversational French, Alliance Francaise

Johnsen, Barbara

Member: Clerk-typist II Committee Clerk-typist II Performance Standards Committee, June - September Cochairperson for the MPLIC City Charitable Campaign, June - October Attended: Introduction to P.C.'s, Dual Floppy Disk, College of St,. Thomas, Minneapolis, January Coping with Difficult People, Civil Service Skill Building Course, Minneapolis, March Dealing with the Public, Civil Service Skill Building Course, Minneapolis, May Evaluated Clerk-typist II Exam, Civil Service, August WordPerfect Training, College of St. Thomas, Minneapolis, November

Preston, Lee

Attended: WordPerfect Training, College of St.Thomas, Minneapolis, November Personal Effectiveness on the Job, Civil Service Skill Building Course, Minneapolis, May

Salmon, David

Attended: WordPerfect Training, College of St. Thomas, Minneapolis, November

-116- Thews, Dorothy

Member: ALA MLA PLUM Department Heads' Performance Standards Committee Minnesota Book Awards Judging Panel, August Librarian's Panel, Rereading Literature University of Minnesota, July Attended: Loft Presentations, throughout the year Metronet Eye-openers and Winedowns, throughout the year Coping with Difficult People, Civil Service Skill Building Course, Minneapolis, May WordPerfect Training, College of St. Thomas, Minneapolis, November Classes: Various French-language classes, Alliance Francaise

-117- SOCIOLOGY DEPARTMENT ANNUAL REPORT 1988

Sociology successfully accomplished most of its goals for 1988. Some of the most important of these dealt with building up and making the materials collection easier for patrons and staff to use. A concentrated effort was made to order materials to improve the collection in the areas of public relations, Christmas, sports history, Bibles in foreign languages, women and church services, the Mennonite, Mormon, and Unitarian religions, the Ras Tafari movement, folklore, cus­ toms, and traditions. Gift funds made it possible to add many expensive reference books to the materials collection. Some of the titles added were: 5000 Years of Chinese Costumes, Communism in the World Since 1945, Encyclopedia of American Religions, Religious Creeds, Encyclopedia of the National Olym- pic Conunittees, Twin Cities Connections File, Taft Directory of Nonpro- fit Organizations, American Public Opinion Index, 1986, Index to Book Reviews in Religion, The Aramaic Bible, Tyndale Old Testament Commentaries, Foreign College Collection, Drug Abuse Funding Service, World Education Encyclopedia, The Tiffany Wedding, Fund Raiser 1 s Guide to Religious Phil­ anthropy, and Dictionary of Quranic Terms and Concepts.

A five year plan to strengthen the department 1 s periodical collection was started. Our objective for the first year was to give priority to ordering magazines most often requested by patrons and magazines which would give us current coverage in certain popular subject areas. Subscrip­ tions were placed for Auto Racing Digest, Public Relations Review, ~ Care and Early Education, Black Collegian, Judaism, Amateur Wrestling News, Child Abuse and Neglect, American Baby, Skeptical Inquirer, Minnesota Chess Journal, New Age, Sail, Frontiers, Women 1 s Studies Quarterly, Tennis, The Gallup Report, Psychological Reports, and Class­ room Computer Learning. Four other projects completed during the year made the materials collection easier to use. Jerry Blue weeded the reference vertical files, Betsy Olson compiled a list of out-of-class reference books, and Ted Hathaway made a subject index to the books in the Scholarship Collection. Ted also transferred all of the Dungeon and Dragons modules and cassette albums from the workroom to the circulating vertical files on the service floor. One of our other goals was to update and inventory the Foundation Center Cooperating Collection. Lost materials were replaced and whenever possible newer editions of materials were ordered. All of the books in the 460 book service floor collection which had not previously been color coded were coded. A color code chart was then created to make the collec­ tion easier for patrons to use.

-118- Susan Redpath, the collection supervisor, distributed over 1400 collection flyers, and sent out monthly orientation notices to many non­ profit groups for inclusion in their newsletters. The success of these promotional activities seemed to be reflected in the collection statis­ tics. Use of the collection increased by 21%. 3,058 people came in or called. 210 people came to one of the twenty-four orientation talks held bi-weekly at the Library. Another 75 people attended 3 presentations at meetings outside the Library. 90 computer searches were done to find grant information for patrons. 1988 was also a year full of new technologies and training for Sociology. The department received a second MAX terminal for the service desk in January. All of the staff were trained to use the terminals to access the Circulation subsystem. This enabled us to find newer materials on nights and Saturdays when the online catalog was not available. It also allowed us to tell patrons what books were on reserve and when books were due back at the Library. All of the clerical staff were trained to order materials on the Acquisitions side of MAX. By the end of the year, almost all of the order­ ing of new and replacement materials was done in the department. The second floor got an OCLC terminal in February. All of the staff were trained to use it for getting bibliographic information. Having the terminal so close to the department proved to be a real time-saver. In September, the department got its own personal computer. Everyone got basic instructions and half of the staff received two days of training on how to use WordPerfect, a software package which was purchased for the computer. Gift funds made it possible for us to buy The Bible Library and a CD-ROM drive for use with our new computer. The Bible Library, a laser disc, gave us computerized access to nine versions of the Bible, two com- mentaries, dictionaries, and other Bible information. ~~ Besides Wilsonline which the Library purchased this year, the depart­ ment got InfoTrac/Academic Edition, another computerized magazine index. Along with InfoTrac we received a Canon reader-printer and the Magazine Collection on microfilm. The Magazine Collection made it possible for patrons to see many of the magazines cited on InfoTrac without having to go to another department. Other equipment received this year included two Vertiflex Desk Racks to hold books at the terminal table, an oscillating fan, a yellow tri­ angular book rack for the ABE Collection, a wood desk tray, a computer table for the workroom, a computer desk for InfoTrac, and two comfortable pneumatic desk stools for the service desk.

-119- Staff development was another important activity in 1988. Two mem­ bers of the staff had a chance to experience first hand how another Cen­ tral Library department works. Ted Hathaway was selected as the libra­ rian to fill a special detail to the Special Collections Department from January 4 to April 30. While Ted was away, David Benidt from Community Library Services was assigned to take his place in Sociology. Betsy Olson participated in a library aide staff exchange. For two weeks she spent 3 to 4 hours a day working at the service desk in the Technology and Science Department. Mark McHugh, a library aide from Technology and Science, took Betsy's place at the Sociology service desk. The partici­ pants were very enthusiastic about how much they had enjoyed and benefited from these exchanges. Alan Carlsborg, Pauline Yoo, and Margaret Magistad, this year's Urban Corps interns, helped us to accomplish many special projects. Margaret was able to use her work experience as an intern to fulfill a credit re­ quirement for an information science course at St. Cloud State. Thanks go to all members of the capable, hard working, and dedicated staff who made it possible to accomplish all that we did in 1988. We look forward to becoming proficient in all our new technologies in 1989.

Respectfully submitted,

t~~ Sclv_Ul.±;y£7J.,l(_f'L;

Eileen Schwartzbauer Sociology Department Head

-120- STATISTICAL HIGHLIGHTS SOCIOLOGY DEPARTMENT 1988

Budget Expenditures Books 59,499 Continuations 20,170 Periodicals 18,390 Gift Fund 7,291 Other Totals 105,350

Materials Received New Titles 2,603 Duplicates Transfers-in 143 Restored Books Gift Books Phonotapes Other Totals 2,746

Serial Publications Periodical Subscriptions 366 Continuations 341 {plus 52 gifts) Totals 707

Service Statistics (All reserves on books in MAX taken after June 1 were processed by the Circulation Department) Reserves 786 (384 ILL) Reserves Fi 11 ed 364 Reserves Cancelled 35 Reserves Cancelled by Patron 4 Reserves Not Picked-Up 39 (including those cancelled)

-121- Com~uter Searches MARS Searches - DIALOG, Pergamon, etc. 660 MARS Searches - Data Times 651 Totals 1,311

LIBGIS Statistics In-person Reference 38,423 Telephone Reference 30,074 In-person Directional A 12,706 In-person Directional B 46,429

Telephone Directi ona 1 A 4,400 Telephone Directional B 10,758 Totals 142,790

-122- SOCIOLOGY DEPARTMENT STAFF 1988

Blue, Jerry January 1 - December 31 Assistant Head

Colton , Tamara January 1 - December 31 Shelver

Hathaway, Edward January 1 - December 31 Librarian II

Moore, Mary January 1 - December 31 Cl erk-Typist II

Olson, Mrs. Elizabeth January 1 - December 31 Library Aide I

Redpath, Mrs. Susan January 1 - December 31 Librarian II

Richardson, Mrs. Ruth January 1 - May 20 Library Aide I

Roback, Sandra January 1 - December 31 Library Aide I {part-time)

Schwartzbauer, Mrs. Eileen January 1 - December 31 Head

Stokke, Terrence July 5 - December 31 Library Aide I

-123- SOCIOLOGY DEPARTMENT STAFF ACTIVITIES 1988

Jerry Blue Memberships: Professional Librarians Union of Minneapolis WISE Resource Volunteers, Historian Committees: Performance Standards, Assistant Department Heads United Way Library/Information Systems Conferences, "Greek and Roman Mythology," University of Minne­ Workshops, sota, Winter Quarter, 1988 Classes, AIDS Update Workshop, June 7, 1988 Activities: Cultural Diversity in Storytelling, October 14-15, 1988 Rising Beyond the Career Plateau, CLIME, November 9, 1988 WordPerfect Training, College of Saint Thomas, Minneapolis Campus, October 23, October 30, 1988

Edward Hathaway Memberships: Music Library Association Society for American Baseball Research Committees: MPLIC Audio Librarians Conferences, Music Library Association National Convention, Workshops, Minneapolis, February 8-10, 1988 Classes, Coping With Difficult People, College of Saint Activities: Thomas, Minneapolis Campus, March 14, 1988 AIDS Update Workshop, June 7, 1988 Society of American Baseball Research National Convention, Minneapolis, July 7-9, 1988 WordPerfect Training, College of Saint Thomas, Minneapolis Campus, November 22, November 29, 1988 Book Reviews for Minnesota Reviews and Five Owls

Mary Moore Memberships: AFSCME, Local 99 MPLIC Staff Association, Discount Committee, Chair Committees: Clerk-Typist II

-124- Conferences, AIDS Update Workshop, June 8, 1988 Workshops, Microcomputer Technology for the 90 1 s, Hennepin Classes, County Library, Southdale, June 13, 1988 Activities: Clerical Exam Project, Minneapolis Civil Service, November 2, 1988 WordPerfect Training, College of Saint Thomas, Minneapolis Campus, November 22, November 28, 1988

Elizabeth Olson Memberships: AFSCME, Local 99 MPLIC Staff Association Committees: Performance Standards, Library Aide I Conferences, AIDS Update Workshop, MPLIC, June 7, 1988 Workshops, WordPerfect Training, College of Saint Thomas, Classes, Minneapolis Campus, November 23, November 30, Activities: 1988

Susan Redpath Memberships: MPLIC Staff Association, Scholarship Committee, Chair Professional Librarians Union of Minneapolis American Library Association Committees: MPLIC Staff Development Day Minnesota Council on Foundation Research and Information Services Metronet Nonprofit Resources Network Conferences, Cults, University of Minnesota, January 19, 1988 Workshops, Women's Club of Minneapolis, January 29, 1988 Classes, DataTimes International/Global Seminar, College Activities: of Saint Catherine, March 16, 1988 60 Foundations: Intensive Course on Grants and Processes, Minnesota Council of Nonprofits, April 29, 1988 National League of Cities Conference, Minneapolis, May 19, 1988 AIDS Update Workshop, MPLIC, June 7, 1988 MPLIC Paint-a-thon, August 13, 1988 Minnesota Library Association Annual Meeting, Rochester, October 5, 1988 Celebrating Minnesota's Nonprofit Sector, College of Saint Thomas, October 28, 1988

-125- Sandra Roback Memberships: MPLIC Staff Association AFSCME, Local 99 Conferences, "Teachings in Tibetan Buddhism," Sakya Center, Workshops, September 24, 25, November 17, 1988 Classes, Activities:

Eileen Schwartzbauer Memberships: MPLIC Staff Association Professional Librarians Union of Minneapolis American Library Association Minnesota Library Association Minnesota Information and Referral Alliance, Treasurer Committees: Performance Standards, Department Heads Conferences, Evaluating Reference Services, Hennepin County Workshops, Library, Southdale, April 22, 1988 Classes, AIDS Update Workshop, June 7, 1988 Activities: Information and Referral Workshop, Mankato, June 22-23, 1988 Minnesota Information and Referral Alliance Con­ ference, August 19, 1988

Terrence Stokke Memberships: AFSCME, Local 99 MPLIC Staff Association Conferences, AIDS Update Workshop, MPLIC, June 7, 1988 Workshops, "History of France in the Age of Enlightenment," Classes, University of Minnesota, Fall Quarter, 1988 Activities: Preventing Sexual Harassment and dor orientation, December 6, 1988

-126------~~------··-

DEPARTMENT OF SPECIAL COLLECTIONS

ANNUAL REPORT

1988

On July 20, 1988 the Minneapolis Public Library Board rescinded its action of July 7, 1986 to dedicate the Leone G. Schatzkin bequest to the Special Collections Department. On November 30, 1988 the Board voted unanimously in favor of building a new downtown library. Both actions could not help but impact on a department whose materials (book) budget was cut by one third in 1988 and which maintained service, collection, exhibition and processing points on two floors.

A. Collections and Information Services The transfer of the 19th Century American Studies Collection of more than 5,000 books, manuscripts and ephemera from the Ralph Waldo Emerson Room at the North Regional Library began in March. The furniture was moved to the caged area on the third floor of Central Library used by the Maintenance Department. Most of the books filled shelves set up in Room 311. A section of more valuable books was retired to the vault.

In June several folders of correspondence and 87 books were trans­ ferred from the Adams Collections of Lincolniana into the department. Throughout the year items were transferred from other departments when mutually agreed upon, such as the complete run of the Penrose Annual from Technology and Science.

At the same time weeding played a major role in collection develop­ ment. Over 12 shelves of books were removed from the vault to the Bibli­ ography Room. These works did not fit into any of the 10 collections maintained within the department as enumerated in the 1987 annual report.

Three "areas of excellence" were identified within the department. They were the Minneapolis Collection, the 19th Century American Studies Collection, and the Kittleson World War II Collection.

Late in the year it was decided to purchase a 208-piece collection of Nazi posters for the Kittleson World War II Collection. Other items purchased in keeping with collection guidelines set forth in last year's report include the first English edition of Mark Twain's Life on the Mississippi for the Hoag Collection, a letter by James Russell Lowell and another from John Greenleaf Whittier for the 19th Century American Studies Collection plus Joseph Sturge's A Visit to the United States in 1841 for the Huttner Collection.

B. Marketing On December 15 a reception was held in the Special Collections Suite, fourth floor to celebrate the opening of the exhibit A New Department: Ten Special Collections of the Minneapolis Public Library and the Minneap­ olis Athenaeum. A three page brochure delineating the ten collections and a sixteen page annotated bibliography of the items on display were

-127- generated to accompany the show. These two publications are being dis­ tributed throughout the United States and Canada to repositories with like collections.

Promotion of the collections within the system was furthered with the Linden Hills display in May, Guthrie programs exhibited in the Arcade in July, and the Visits Behind-The Scenes on Staff Development Day in October.

Classes from the University of Minnesota, MCAD, and the St. Paul School of the Associated Arts as well as U-M librarians, the Ampersand Club, AAUW, and ADK availed themselves of our materials.

C. Staff We began the year with Ted Hathaway replacing Maggie Sloss who had in turn followed Amy Ryan. Erin Foley reported aboard on May 2 as the successor to Amy Ryan. She was off for much of the summer on maternity leave. Maggie Sloss returned to cover for the new Assistant Department Head.

Sally Jungers was ill for three months beginning in February. John Armstrong was detailed to the department in her stead.

Anna Hobbs was on vacation/dock from mid-July until September. Gary Berman was detailed to the department for about a month in her stead.

Beginning with Sally Jungers's departure in February, Stanna Wood­ bridge returned to work out of the workroom on the third floor for the rest of the year.

On September 14 with our full staff complement in place we were able to tour the Bakken Library and Museum.

The Department Head attended the Rare Books and Manuscripts Section (RBMS) pre-conference in New Orleans in July. The Assistant Department Head joined the Twin Cities Archives Round Table (TCART).

Whatever was accomplished in 1988 could not have been done without the following:

OUTSIDE THE DEPARTMENT

1. Betty Bruce Fugazzi and Edythe Abrahamson for enduring numerous telephone interviews for the Assistant Department Head position. 2. J. Harold Kittleson for helping with the 19th Century American Studies Collection and Adams Collection moves as well as giving valuable input on new acquisitions. 3. Dale Sandberg for boxing and lifting at North Regional. 4. Edward Frazier for shifting in Room 311.

-128- WITHIN THE DEPARTMENT

1. Erin Foley for her work on A New Department, including the exhibit, the brochure, the bibliography, and the reception. 2. Ted Hathaway for effecting the transfer of the items from the vault to the Bibliography Room. 3. Anna Hobbs for entering approximately 900 photos from the Minneapolis Collection into the Photos! database. 4. Judith Mosiniak for all her work on our high school yearbooks - order­ ing, getting, organizing, listing them. S. Maggie Sloss for her continued endeavors on organizing manuscript and archival materials in the vault. 6. John Armstrong for flagging and organizing materials in Room 311. 7. Gary Berman for making the Processing Room operational. 8. Sally Jungers and Stanna Woodbridge for maintaining the MC vertical files. 9. John Trulen for organizing the Biography Files. 10. Nancy Wennerstrom for collating the Audubon, Catesby and Curtis volumes.

D. Facilities After the mutilation of high school yearbooks in the Minneapolis Collection in November and the theft of two volumes from the Kittleson World War II Collection in December the furniture configuration was rear­ ranged to address these distressing problems.

Special lighting to block ultraviolet rays was installed at year's end throughout the Special Collections Department on the fourth floor.

The successful transfer of the 19th Century American Studies Col­ lection now enables all ten special collections to be referenced on site. Furthermore, weeding within the department and transferring in from with­ out will refine and solidify our holdings.

With a new Assistant Department Head aboard, we are ready to imple­ ment processing routines for books and to develop workforms and finding aids for non-printed holdings.

The completion of the vault inventory and weeding allows us to ad­ dress retrospective conversion of these materials while we repeat the process with collections on the third floor.

The establishment of the 11 MAX book location codes for Special Collections in February, their appearance in the COMCAT after April, and the decision in our September staff meeting to opt for a unified shelflist will mitigate some of the problems from operating on two floors.

~ssp~ctfully submitted, Thd..u-~ -f2. ~ Edward R. Kukla, Head Special Collections Department

-129- STATISTICAL HIGHLIGHTS

DEPARTMENT OF SPECIAL COLLECTIONS

1988

Budget Expenditures

Books $1,957.45 Continuations 1,248.77 Periodicals 927.46 Gift Fund 200.00 Other 149.51

Totals: $4,483.19

LIBGIS Statistics

In-person reference 3,883 Telephone reference 2,405 In-person Directional A 727 In-person Directional B 1,821 Telephone Directional A 524 Telephone Directional B 215

-130- DEPARTMENT OF SPECIAL COLLECTIONS

1988

UNCLASSIFIED STAFF

Foley, Erin Assistant Department Head May 2 - June l; June 2- July 8 (half time); July 9 - Aug. 28 (Maternity leave); Aug. 29-

Hathaway, Edward Librarian II Jan. 4 - April 29 (Temporary Assignment)

Hobbs, Anna Library Assistant I .6 Appointment Jan. 1 - July 17; July 18 - Sept. 1 (vacation/dock); Sept. 2-

Kukla, Edward Department Head

Mosiniak, Judith Library Assistant I .4 Appointment

Sloss, Maggie Library Assistant I July 18 - Aug. 26 (Substitute: Detail)

CLASSIFIED STAFF Armstrong, John Library Aide I March 14 - May 27 (Substitute: Detail/Part time)

Berman, Gary Library Aide I July 27 - Aug. 31 (Substitute: Detail/Part time)

Jungers, Celestine Clerk Typist II Jan. 1 - Feb. 11; Feb. 12 - May 20 (ill); May 21-

Woodbridge, Stanna Clerk Typist II

OTHER STAFF

Trulen, John Volunteer 6 hours per week Wennerstrom, Nancy Volunteer 5 hours per week

-131- ANNUAL REPORT TECHNOLOGY AND SCIENCE/ECOL DEPARTMENT 1988

The need for more science training in schools and industry has been the focus of many articles and editorials in magazines and newspapers. There is also a resurgence of interest in the environment. Is this being reflected in the depletion of books on Tee's open shelves? Tee/Sci has been doing reverse weeding from the stacks to fill the open shelves. This is in spite of an increased book budget the past two years. Even book review journals such as Science, Books and Films by AAAS are in demand and have been moved from Tee Office to the open periodical shelves. Punctuating the work of the department this year was the Strategic Plan, the Building Plan and the development of Performance Appraisal Standards. These factors caused a shift or change in emphasis of the department's initial goals. Leading off these changes in January was the temporary appointment of Edythe Abrahamson to Acting Chief of Central and Thomas Smisek to Acting Head of Technology and Science while Elizabeth Fugazzi was Project Manager for the Central Library Building Study. William Johnston, Betty Stennes, and Marilyn Gunlaugson worked on the Performance Evaluation Guideline Committees. Mary Beisel was on the Pro­ gram Development Committee for Staff Development Day. William Johnston hosted staff visitors to the patent searching area and CD ROM, during free periods on this day. In preparation for the revision of the Collection Development Policy, the staff determined areas of excellence within Technology/Science/ECOL. Tee/Sci has many, but the ones the department focused on were handicrafts, cookbooks, photography, automotive materials, consumer collection, com­ puters, horticulture, agriculture, gardening, solar energy, ECOL, patents and dictionaries. Another item on the strategic plan that had special importance for this department was the plan to utilize trust funds for the acquisition of standard library materials. With such a large subject area and one including many very expensive texts, it was very helpful to be able to plan the total department budget and not have to ask for gift funds. Tied in with this was the effect on buying patterns for popular materials. Because it was possible to monitor the department's total funds, one could duplicate popular titles immediately. Major purchases in 1988 were the following: Encyclopedia of Physical Sciences V. 1 - 15; Encyclopedia of Materials Science and Technology V. l - 8; FAO and UN Fishing Boats of the World 3 vols.; RN and WPL Ency­ clopedia; A Handbook of Succulant Plants 3 Vols.; Horowitz, Intellectual Counsel and Litigation 5 Vols.; Roberts, Encyclopedia of Historic Forts and Data Pro Reports on Communication Alternatives. Tied in with major purchases because of their expense was the updating of the Medical Refer­ ence section with new editions listed in the Medical and Health Care Books In Print. Popular titles in Tee/Sci have been: Sun Tzu, The Art of War; Hawking, A Brief History of Time; Strong, Main Stay; Siegel, Love Medicine and Miracles; Kilawans, Toscanini's Fumble; Chocron, Healing with Crystals and Gemstones; Wright, Spycatcher; Kowalski, Eight Week Cholesterol Cure; and

-132- Strieber, Transformation. Hot topics both in reference and collection development were: Desk­ top Publishing, Health Services Management, Packaging, New Ways of Measure­ ment, Quality Control, Nuclear Policy, Recording Studio How-to, Car Prices, Radon and other Toxic Substances, Depression, Abortion, Indoor Pollution, Greenhouse Effect, Bioethics and Chemical and Materials Properties. In August, 100 Suggestion-for-Purchase slips were processed. They were divided between popular and technical books. Gifts to the department included two books on birds donated by Mary Lou Mc Hugh in memory of her mother, The Bird Illustrated 1550 - 1900 and The Tanagers. One hundred dollars was given to buy books on Aids and another hundred for a video on Aids. Software gifts included How to Write Music plus earphones to use with it from a patron (Commodore) and Ventura ~sher from Xerox (IBM PC). Being the Technology Department, the staff was thrilled with the arrival of the long hoped for PC. A sign-up sheet for it will soon be needed. A very basic tutorial gave staff a few commands and examples of various types of use. It gave staff a chance to try the PC immediately without fear of damaging it. This was followed by Terry Veth's session. Four staff members have had WordPerfect training and four more will attend the session in January. Bill Johnston is in the January session, but already he has mastered enough WordPerfect to do the January ECOL News and his subject areas of excellence. Tom Smisek contacted other librar­ ians through CASSIS message in searching for good software for our use. He was able to borrow a software disk that served our needs. With this product Bill was able to produce various lists and sort them including the annual list of new books for the Environmental Quality Board. Other list­ ings and updates the staff has asked to do are: Standards, including finding lists that can be updated and a print made for patron; older auto­ mobile wanuals and the computer software which could be sorted by type and machine. When the modem is installed, patrons will be offered the PDQ portion of Grateful Medicine. Other technology in Tee/Sci was the replacement of the Commodore "64". Patrons were devastated when the old donated machine broke down. News from the patent office is that the 10 test sites for the basic patent collection on CD ROM will receive all new equipment in March. The new disk has just arrived and information is through August, 1988.

Projects and Accomplishments for 1988 The bibliography of Science Fair Project Index 1973 - 1980 and 1981 - 1984 was checked against Tee's holdings by an Urban Corps intern. Books not in MPLIC were purchased with Pooled Trust Funds. Ayalur Ramanathan of Senior Opportunity Center (on loan from Person­ nel) sorted out the serials, house organ and association files checking for latest issues, whether back issues were kept in stacks etc. A deci­ sion was made from his data as to what to keep and Marie Hanson combined it into one file and index. To the regular medical reference section, a popular medical reference section was added. It includes general lay medical texts, symptoms, medi­ cal tests and drugs. The staff finds these materials more understandable for patrons on telephone reference questions.

-133- Mary Beisel developed a new procedure for damaged books that gave most of the responsibility to an aide. This was written up for our procedures files. Staff developed a Special Permit Policy. Twenty boxes of reprints and other secondary source material from the Copper Nickel Study were sent to John Sandy of the Natural Research Insti­ tute in Duluth. This involved getting a statement of purpose, a brief his­ tory of that organization and a statement about what they plan to do with the materials. After receiving a letter of agreement from LMNR, the orig­ inal donor, the boxes were placed on the loading dock for delivery. Checked through the Dewey Books and the open shelf books, stamping some "Unavailable for Special Permit." Cathy Camper compiled a new list of software and sent copies with a poster to branches. Cathy also surveye

Staff Training and Development Tee's staff started with a basic tour of this department led by the Assistant Department Head. If there were any salient features they had missed, or ways to handle certain types of questions or materials or the philosophy behind some arrangements, they had a chance to review and question. Instead of the department's annual group visit to a library or col­ lection, each librarian visited one or two places on their own. Pat Ricci, a consultant and moderator of the Standards Roundtable for Special Libraries Association spoke to Tee and Business staff on Technical Standards. A member of the Hill Reference Library joined our staff for the talk.

Outreach Bill Johnston gaveanoralpresentation to the Environmental Quality Board in St. Paul, August 18, 1988. Betty Stennes was featured in the Winter '88 issue of LPDR Update (NRC). ECOL News will be announced in other periodicals such as Minnesota Volunteer. Bibliographies have been prepared on various environmental subjects and Pathfinders are being formulated. Bill also gave Patent Resource presentations at the Minnesota National Innovation Workshop in Minneapolis, November 4, 1988, and another at the Minnesota Inventors' Congress, in St. Paul. Other patent activ­ ities included Midwest Inventors' Congress, in Redwood Falls, June 8 - 10, where Tom Smisek answered questions. Tom also spoke on access to the Patent Literature to the St. Paul Public and Hill Reference reference staffs, June 7, 1988. Mary Beisel gave a CASSIS CD ROM demonstration for students of Webster School. Tom delivered a paper on Cooperation Between Public and Corporate Libraries, at the SLA Conference, in Denver, June 14, 1988. Edythe Abrahamson met with Twin Cities Broadcasters, in March, 1988 and with representatives of St. Paul and Hennepin County Libraries, April, 1988, both in St. Paul. Visitors to the department included John Sandy, Librarian with the Natural Resources Institute, a patent examiner from Taiwan and Dennis

-134- Kane, Associate Director, who braved several stints at the reference desk. Exhibit subjects were as follows: Community Cookbooks; Museum of Modern Technology (Trademarks); Adventures in Flight; Dinosaurs; Light Foods; Chemicals in Food; State Fair; Desktop Publishing; Hunting and Robotics. In 1989 there will be a new Department Head with new ideas and prior­ ities. Several items left over from this year should be mentioned. After ordering the mouse for the microcomputer, the Ventura Publisher should be made available on special permit to selected patrons. As mentioned pre­ viously, when the modem arrives, PDQ portion of Grateful Medicine can be offered to the public. Making use of the new micro by staff for depart­ ment files, mailing lists and finding lists as for Standards, will be a high priority. Tom Smisek was able to make our original modem and Wyse terminal operational so that as soon as our computer station arrives, we can wheel it out to the librarian's desk for quick reference searching, as needed by the librarians. This will not alter the procedures for patron search requests. Two public meetings that had been postponed from Fall, 1988 until Spring. 1989 are one on Envirofiche for librarians and public and another on patents for high school students. In the almost six years since the writer became Department Head of the "new" Technology and Science/ECOL department, the department has been able to accomplish the goals it set for itself. Statistics offer some testimony to its success. However, the biggest success is the staff, a real team with Marilyn Gunlaugson the pivot in the workroom. Thank you all! And special thanks to the Chief of Central, Elizabeth B. Fugazzi, who listens, challenges, and encourages and gets more work from staff than they thought possible.

Respectfully submitted, '·e ~ct~cJn~~. Edyt~e'Abrahamson, Head Technology and Science/ECOL Department

-135- STATISTICAL HIGHLIGHTS TECHNOLOGY AND SCIENCE/ECOL 1988

Budget Expenditures

Tee/Sci ECOL Total Books $72,300.67 $4, 788.L~6 $77,089.13 Continuations 42,070.60 6,937.00 49,007.60 Periodicals 25,785.00 1,942.00 27,727.00 Computer Software 1,438.99 1,438.99 Gift Funds 567.00 567.00

Totals $142,162.26 $13,667.46 $155,829.72

Materials Received

Tee/Sci ECOL Total New Titles 3,025 152 3,177 Duplicates - 641 - 641 Transfers-in - 212 - 212 Gift Books - 143 - 143 Phonotapes 18 - 18 Computer Software 99 - 99 Sam's Compufacts and VCR Facts (all ref.) 75 75

Totals 3,100 1,113 152 4,365

Serial Publications

Tee/Sci ECOL Total Periodical Subscriptions 504 56 560 Continuations 456 18 474

Totals 960 74 1,034

EIS and EAWs 466

Nuclear Regulatory Commission

Paper, (Monticello, Prairie Island, Nureg) 871 Fiche, (Monticello) 17

Total NRG Documents 888

-136- ~iche Added in 1988 (Other than NRC Fiche) Total

Handicraft Index, January - October, 1988 4 (Two sets issued November, 1988) Racing Forum (Central Region Tracks) Central Monthly Charts* 96 Index of Horses* 49 North American Stakes Summary* 11 U.S. Patent Classification Definitions (1988 Update) 420 Envirofiche added 1988 4,182

Total Fiche Added 4,762

Microfiche Printer (3-M 800) Copies Printed 1,553

Patent Use

Total patent cassettes received in 1988 288 Patent cassettes refiled 17,237 Copies - INFORM Patents Ufa of) 1,825 Pages Ufa of) 15,385 Total copies/patent copiers 81,510 Patrons attending patent talks 358

Total Plant Patents Received 397

Periodicals Sent to Bindery 598 Periodicals Returned from Bindery 589

Reserves Statistics** MPLIC ILL

Reserves received 364 376 Reserves filled - 685 - Reserves cancelled or not picked-up by patron 58 -

GEAC (MAX) Location Code Changes (begun 8/16/88) 197

Computer Searches MARS (databases logged onto, excluding DataTimes) 1,183 DataTimes Searches 390 Total 1,573 Public Access Computer, Commodore 64 - total users 257 (Commodore 64 was down for about six months.) * December, 1988 fiche will not be received until later in 1989. ** After June 1, reserves handled by Circulation Dept., no total.

-137- Sam's Photofacts requested 1,653 Rider's Photofacts requested 78

Total 1,731

Special Permits Software - starting June, 1988 819 Other than software 423 Total 1,242

Reference Questions (in non-service points) ILL/MELSA total reference questions received and answered 185

LIBGIS Statistics Total 1988

In-person reference 59,535 Telephone reference 48,408

In-person Directional A 19,095 In-person Directional B 50,706

Telephone Directional A 5,488 Telephone Directional B 21,196

Year-to-date combined reference and directional questions 204,428

-138- STAFF COMPLEMENT

OF THE

TECHNOLOGY AND SCIENCE/ECOL DEPARTMENT

1988

UNCLASSIFIED

Abrahamson, Edythe Librarian IV, Department Head Beisel, Mary Librarian II Camper, Cathryn Librarian II Johnston, William Librarian II Smisek, Thomas Librarian III, Assistant Department Head

CLASSIFIED

Gunlaugson, Marilyn Clerk-typist II Hanson, Marie Aide I Hotvet, Walter Shelver McHugh, Mark Aide I Magnuson, James Aide I, until 4/88 Manguson, Ronald Aide I Miske, Timothy Aide I, beginning 4/88 Stennes, Betty Aide II

URBAN CORP

Cao, Trac Until 10/18/88

-139- STAFF ACTIVITIES

Edythe Abrahamson

Classes: Geology Laboratory, Fall Quarter, U. of M. Conferences: Special Libraries Association (SLA), National Convention, Denver, Colorado, June 6 - 9, 1988. Library Visits: Denver Public Library, June, 1988. Memberships: American Library Association (ALA) Minnesota Online Users Group (MN OLUG) Patent Documentation Society Special Libraries Association (SLA) Special Projects: Acting Chief of Central January 18 to April 29 while Elizabeth Fugazzi was Project Manager for the Central Library Building Study.

Mary Beisel

Classes, Conferences, Lectures: Botanizing in Aitkin County with the Head of the Minnesota Mycological Society and the DNR Natural Heritage Preservation Botanist. June, 1988. Burrowing Owl Reintroduction Project, lecture and trip. Lac qui Parle. July, 1988. Sponsored by the Nature Conservancy. Lecture series sponsored by the Minnesota Native Plant Society, some of the lectures were on: 1. Lichen research 2. Prairie grasses 3. The Natural Heritage Preservation Program in Washington County. 4. Soil development under different vegetation types in Minnesota. Patent Conference. U.S. Patent Office, Washington, D.C. May, 1988. Population Biology. Lecture by Paul Erlich at Northrup. November, 1988. Sponsored by the College of Biological Science. Spanish I. University of Minnesota Language Center. Tropical Rainforests: The Minnesota Connection. Conference sponsored by the College of Biological Science and the Bell Museum. March, 1988. "Wildlife Art and Ecology." Lecture by Robert Bateman. November, 1988. Sponsored by the Bell Museum. Committees: Staff Development Day Committee

-140- Memberships: American Horticultural Society Audubon Society, Minneapolis Chapter Bell Museum of Natural History Minnesota Horticultural Society Minnesota Native Plant Society National Parks Protection Association Nature Conservancy Sierra Club, Northstar Chapter Waterlily Society Presentations: CASSIS CD-ROM demonstration to the students of Webster School. Talks presented on patent searching Tour Angie Norell of Brookdale Library Publications: Illustrations in the Minnesota Nature Conservancy News, Spring, 1988. Review of "Wilderness Visionaries" by Jim Vickrey in Sierra Northstar. Special Projects: Annotations for the MELSA Handicraft Index (wrote 406 annota­ tions).

Cathryn Camper

Classes: Derwent World Patent Index (WPI) training. May, 1988. WordPerfect Training, St. Thomas. November, 1988. Committees: Audiocassette Committee Lectures: Standards Talk. December, 1988. Library Visits: Marshall Law Library Wilson, University of Minnesota Special Projects: Annotations on dinosaurs for bookmark, Children's Department.

Marilyn Gunlaugson

Classes: GEAC Training, on-going. Telephone Training for the new system. November 14, 1988. WordPerfect Training, St. Thomas. November 22 and 29, 1988. Committees and Associations: AFSCME (Union) District Council #6, Local #99, Trustee Civil Service Examination Project for Clerk-typist II position and the development of new tests. Clerk-typist II Committee, MPLIC Employee Recognition Executive Committee Minneapolis Public Library Staff Association, President Performance Appraisal Standards Committee for Clerk-typist II's

-141- Memberships: Friends of the Minneapolis Institute of Arts Icelandic Women's Association (Heckla Club) Plymouth Congregational Church Library and Archives Committee Twin Cities Teddy Bear Club University of Minnesota Alumni Association

Marie Hanson

Classes: GEAC Training, on-going. Telephone Training for the new system. Novemebr, 1988. Committees: Minneapolis Public Library Staff Association, Secretary Lectures/Discussions: Attended a discussion and film concerning wood ducks at Elm Creek Park Reserve. March, 1988. Tours: Toured America's first Passive Solar Village located in Soldiers' Grove, Wisconsin. The business district was relocated after severe flooding and all businesses are required to use this feature. October, 1988. Toured the Public Library in Soldiers' Grove, Wisconsin which uses solar energy for its needs. October, 1988.

William Johnston

Committees: Performance Appraisal Standards Committee for Librarian II's. Memberships: American Library Association (ALA) Presentations: ECOL presentation to the Environmental Quality Board. August 18, 1988. Four bi-weekly talks presented on patent searching. Patent resource presentation, Minnesota National Innovation Workshop. November 4, 1988. Patent resource presentation, Minnesota Inventors' Congress Workshop. November 29, 1988. Publications: Poetry published in Wide Open Magazine and Mississippi Valley Review.

Ronald Manguson

Classes: GEAC Training, on-going. Telephone Training for the new system. November 14, 1988. Memberships: U.S. Naval Institute, Associate member

-142- Mark McHugh

Classes: GEAC Training, on-going. Telephone Training for the new system. November, 1988. WordPerfect Training, St. Thomas. November, 1988.

Thomas Smisek

Conferences, Workshops, Seminars: MELSA Seminar on Reference Evaluation. April 22, 1988. Special Library Association Annual Conference, Denver, Colorado. June 11 - 16, 1988. United States Patent and Trademark Office Patent Depository Library Conference, Washington, D.C. May 18 - 22, 1988. WordPerfect Training, St. Thomas. November 22 and 28, 1988. Special Projects: Detailed to act as Department Head January 18 through April 29, while Department Head, Edythe Abrahamson, was serving as Chief of Central. Speeches, Lectures or Workshops Given: Organized, spoke at and moderated the session, "Searching Online Databases for Patent Information," at U.S. PTO's Patent Depository Library Conference. May 26, 1988. Spoke to Hill Reference Library and St. Paul Public Library's reference staff on "Access to Patent Literature." June 7, 1988. Answered questions on patent searches at Midwest Inventors' Congress, Redwood Falls, MN. June 8 - 10, 1988. Delivered paper on cooperation between public and corporate libraries at SLA Annual Conference, Denver, Colorado. June 14, 1988. Gave Technology and Science Department's Reference Update. September 20, 1988. Tours Given and Taken: Gave tour to Ramsey County Library reference librarians. February 15, 1988. Denver Public Library and Dallas Public Library. June, 1988. Travel: Southeastern U.S., April, 1988. West and Southwestern U.S., July, 1988.

Betty Stennes

Classes and Meetings: Staff Development Day. October 10, 1988. Standards Talk. December 6, 1988. Training for new telephone system. November 14, 1988. Committees: Co-chair Social Committee for Staff Association Departmental representative for United Way/Cooperating

-143- Fund Drive Job Performance Standards for Library Aide II's Publications: Winter 19888 - featured person in LPDR Update, a newsletter published by the Nuclear Regulatory Commission.

-144- ANNUAL REPORT ENVIRONMENTAL CONSERVATION LIBRARY (ECOL) 1988

The final half of 1988 has seen continued growth in the use and resources of the Environmental Conservation Library. Visibility has improved in both the metro and outstate areas, as evidenced by increased circulation and inquiries. Especially gratifying has been the increase in requests for inclusion in the mailing of ECOL News. The results of larger allocations to collection development are also beginning to be seen.

Acquisition From July 1 to December 31, 1988, 103 books have been received and catalogued by the Environmental Conservation Library. Total expenditures for books for the period can be estimated as $2,560; this is half of the $5,120 allocated for purchase of ECOL monograph acquisition during a calendar year. Periodical and continuation budgets have run at a cost of $1,900 and $6,900 respectively. The Library subscribed to fifty-six magazines in 1988. Environmental Abstracts and Envirofiche cost $10,790 annually.

Circulation Sampling procedures for determining ECOL books indicated that an estimated 8,400 books have circulated from the ECOL collection in the period of July - December, and that approximately 3,000 questions con­ cerning environmental matters were answered. Over one hundred copies of the Environmental Quality Board's 1988 Environmental Directory have been given out since their printing in the Fall. The resumption of the school year led to increased use of vertical file and reference materials; over 300 items were used in the vertical file from July - December. Seventy-five environmental education bibliographies were sent to interested parties since July.

ECOL News The number of people on the mailing list for the Library's free news­ letter has risen to 2,432. Names are currently being added at the rate of two or three per week, but it is hoped that this will increase in the com­ ing year as more people become aware of its availability. The newsletter is now going to ten foreign countries; the July issue focused on the Antarctic ozone hole; the January, 1989 issue will cumulate the possible consequences of the greenhouse effect.

Planning and Development The Library has made some gains in 1988; taking advantage of several of the State's publications, it has announced the availability of ECOL News and the environmental education bibliographies with good results. Pathfinders to environmental literature have been formulated and will be

-145- developed as time permits on at least fourteen different environmental subjects. The acquisition of IBM-compatible microcomputers by Minneapolis Public Library has made a computer available to the Technology/Science Department and, by extension, the Environmental Conservation Library, resulting in easier production of indexes and bibliographies of environmental material. In the future, the computer may be used for other data production, such as directories, fact files, or school reading lists. In 1989, ECOL will be attempting to strengthen its ties with State agencies, increase its resource availability, and more efficiently serve the citizens of the State.

Respectfully submitted, /ti~~~ William L. ~~~~ton, Librarian Environmental Conservation Library

-146- SHELVING DEPARTMENT ANNUAL REPORT 1988

New Page II

The "Popular Library Clerk" I mentioned in my last report did materialize this year as a Page II classification. This second Page II position also includes occasional assistant supervisory responsibilities of the Shelving Department, such as making schedules, checking assignments, trouble­ shooting, training new employees, etc.

New Duties

Shelving got its first computer terminal this year. With it we record materials returned to Central and outgoing requests to community branches. This may sound like a lot of extra work, but we have been able to accommodate it nicely by a modest increase in our staff complement. And because of this increase we are now supplying Catalog Department with discarded material for barcode canceling; also we are helping the Government Documents Department do an inventory of its collection.

Shifting

We were involved in three large rearrangements this year:

a} The transfer of the North Regional Library's rare book collection to Central.

b) The History Department's open-shelf floor plan.

c) The new placement of the Music Department's open-shelf record bins.

It goes without saying that we did (had to do!) several shifts in the stacks to relieve congested areas; and more such adjustments are due for 1989 and on - and on.

New Phones

At last we got rid of those horrid grey phones! The new phone does the job of all outside and in-house calls and is definitely a benefit.

-147- This report may be short, but the year was long and very busy. Our goals and prospects for 1989 are about the same as ever: get the stuff sorted and shelved in good time, get the patrons what they want, get the collections adjusted, and adapt to changing times.

To my staff and all my colleagues - thank you for your continued cooperation.

Respectfully submitted,

/ \h ,-c) {?-nJ/ ~es Crowley .. ·· Supervisor, Shelving Department

-148- SHELVING DEPARTMENT STAFF 1988 Adams, Anne Anderson, Beverly* Araya, Mulugeta Castillo, Napoleon Cho, Anne Copeland, Jonathan Crowley, James DiAngelis, Manzie Engel, Kim Eubanks, Isabelle Frazier, Ed Howe, John Jamison, Scott* Johnson, Scott Kohanek, Jackie* Lachapelle, William Lasley, Elizabeth* Lee, Agnes Lindberg, Ruth Liss, Robert Longley, Carole Mayer, Daniel Miller, Randi Ostigaard, Chieko* Pomeroy, Bernadine Ross, Leslie* Sandberg, Dale Sjogren, Charles Townsend, William Vande Kop, Alan Weis, Ronald Wetterland, Scott Winstead, Terence Woodford, Dianne Woodling, Margaret Total: 35 *indicates separated before January, 1989

-149- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER CHIEF OF TECHNICAL SERVICES ANNUAL REPORT 1988

Technical Services staff again demonstrated its dedication to provide support for ever-growing services to the public in 1988.

Of particular note was the successful implementation of MAX circulation services at the Central Library on June 1. This event followed installation in March of a second Geac 8000 processor by Geac in order to meet the terms of the contract.

Progress toward the expansion of MAX to allow public access to the online catalog included securing CLIC funds to complete the upgrade and preparation of specifications for distribution to prospective vendors in early 1989. The necessity of a full RFP process has delayed the project by several months.

With the end of System 3 for circulation the remaining activities on that system needed new homes. A major one was periodicals information. Acquisitions prepared procedures for serials check-in on MAX and began with 1989 issues.

Comparison of file sizes at year end on MAX gives some indication of growth:

1988 1987 1986 PATRONS 183,911 99,553 30,000 TITLES 672,272 634,994 423,479 BARCODES 1,324,470 929,489 473,689 PURCHASE ORDERS 81,633 43,258 SUBSCRIPTIONS 4,089

Retrospective conversion of bibliographic records for materials classed in Dewey but not completed by OCLC in 1986/87 was more than half accomplished. Barcoding of the LC collection was completed and work began on the Dewey materials. Music continues to be a major problem area.

The materials budget increased 5.3% over 1987. A trend which continues is the purchase of more and more non-print material. In spite of this, and with significant staff turnover in both Cataloging and Preparations, large backlogs were avoided.

While MAX is serving the Library well, the failure, so far, to produce a catalog of 16mm films to meet our needs is both disappointing and frustrating.

With MAX now the primary source of information about the Library's collections a number of procedures were reviewed/added/changed to improve accuracy and efficiency in use of the system. Major areas of concern were: control of POP materials; method of date due notification; accuracy of "in library" status; holds procedures and policies; circulation of videos.

-150- We experienced nearly double the amount of system downtime in 1988 compared to 1987. While this did not exceed the maximum 2% allowed by the maintenance contract it was indeed disruptive.

EDP was assigned responsibility for microcomputer support. A major increase in these applications was anticipated and machines were purchased and installed. Primary use of the new systems to date is for word processing. Efforts to fill a systems/analyst programmer position responsible for this work will hopefully succeed in early 1989.

A growing concern about the physical condition of the Library's collections is reflected in both the Barcoding and Preparations Department reports. Improved awareness is a goal for 1989.

We provided information on our automation process and Geac system implementation to the following groups: Salt Lake City Public Library Traverse des Sioux Library System Minnegasco Minneapolis Public Schools Hennepin County Library University of Minnesota St. Cloud State University cataloging class sponsored by MELSA

I made a presentation at the LDS sponsored "Using those bibliographic records" program. I was also on the panel for the MINITEX/OCLC User's Group workshop on the "Impact of new technologies on libraries, networks, and OCLC."

The MELSA Automation Committee abandoned the project to produce a consolidated Union Titles List on microfiche for inter-library loan support. Instead, OCLC's Group Access Capability will be implemented in 1989. I was elected chair of the committee for 1989.

A challenging year was experienced by all. I look forward to 1989 with confidence that the staff of Technical Services is more than willing and very capable of providing outstanding service to a wide variety of constituencies. The contribution of each individual is appreciated.

Marsha Fralick Chief of Technical Services

-151- MEETINGS A TIENDED

"Interfacing Automated Systems" Dick Boss, sponsored by LDS

MELSA sponsored workshop on microcomputers presented by Bob Walton

ALA Preconference on artificial intelligence

ALA Annual Conference in New Orleans, LA

Geac Users Group Meeting at ALA

LIT A (Library & Information Technology Association) Conference in Boston, MA

Geac Midwest Users Group in Madison, WI

-152- TABLE 1

1988 SUMMARY OF COM CATALOG COSTS

NUMBER NUMBER OF SETS CUT-OFF OF CROSS OF CATALOG DATE TITLES REFERENCES FICHE* COST

34 12/5/87 405,598 6,497 148 $21,831.48

35 4/23/88 413,904 6,536 146 22,186.10

36 9/10/88 423,187 6,564 146 22,901.38

TOT AL EXPENDITURES FOR COM CATALOG: $66,918.96

*Includes copies for sale.

-153- TABLE Z

TECHNICAL SERVICES PERMANENT STAFF (FTE'S)

1986 1987 1988

CHIEF OF TECHNICAL SERVICES 1 1 1

ACQUISITIONS DEPARTMENT

Supervisor 1 1 1 Order Clerk 1 1 Serials Clerk 1 I 1 Library Aide II 1 I 1 Clerk Typist II 2 1 1 Library Aide I 4 4.8 5 Bindery/Processing Aide 1 1 1 DEPARTMENT TOTAL: 10 11.8 12

CATALOG DEPARTMENT

Department Head 1 1 1 Librarian II 2 2 2 Library Assistant 1 1 1 Bibliographic Control Clerk 1 1 1 Library Aide II 7 10* 10* Clerk Typist 3 3 3 Library Aide I --1 1 I DEPARTMENT TOTAL: 16 19 19

*Two added for MAX retrospective conversion project.

ELECTRONIC DATA PROCESSING DEPARTMENT

Department Head 1 1 1 Library Computer Specialist 1 1 1 Computer Operator II 1 1 1 Computer Operator I 1 2 2 Data Entry Operator II 1 1 1 Data Entry Operator I 1 1 DEPARTMENT TOTAL: 6 7 6

-154- Table Z - continued

1986 1987 1988

CIRCULATION DEPARTMENT

Supervisor 1 1 1 Circulation Department Clerk 1 1 1 Library Aide II 1 1 1 Clerk Typist I 1 1 1 Library Aide I -- full-time 9 9 9 Library Aide I -- permanent part-time 3 3 3 DEPARTMENT TOTAL: 16 16 16

PREPARATIONS DEPARTMENT

Supervisor 1 1 1 Bookbinder 1 1 1 Bindery Worker II 1 1 2 Bindery Worker I 1 1 Book Preparations Aide 1 1 1 Bindery/Processing Aide 5 5 5 DEPARTMENT TOTAL: 10 10 10

MAX BARCODING TEAM

Bibliographic Control Clerk: Inventory Conversion Specialist 1 1 1

Library Aide II 1 1 Library Aide I 12 11 7.5 DEPARTMENT TOTAL: 14 13 8.5

TOT AL TECHNICAL SERVICES STAFF: 73 76.8 71.5

-155- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

ACQUISITIONS DEPARTMENT

ANNUAL REPORT-1988

1988 was the second full year of operations using Geac's Acquisitions System. As expected, the experience of the previous year has allowed us to smooth out our procedures, consolidate our position and, now, to expand our scope.

The total materials budget, including trust and gift funds, was $1,708,129 for 1988. This was an increase of 5.3 % over the budget for 1987. Preliminary figures show that approximately 98.4% of the materials budget was spent by the end of the year.

In October invitations to bid on MPLIC's 1989 and 1990 book business were sent to eleven book vendors. After analyzing the responses Baker and Taylor's bid was judged to be slightly better than the bids from Book House, Brodart, Emery-Pratt, or Ingram. Baker and Taylor was awarded a two-year contract which commits the Library to an expenditure of $400,000.00 over the life of the contract.

The Acquisition Department's most significant commitment of time and energy in 1988 was to the investigation and set-up of our application of Geac's Serials Control System. Our goal was to begin actual serials check-in operations for the 1989 budget year and in order to accomplish that goal we needed to have a working plan in place by December of 1988. Work began in earnest during the summer months and intensified through the Fall. We received significant assistance from the University of Houston Libraries and the Library of Agriculture Canada, both having used Geac's Serials Control System for several years. But ultimately we needed to apply Geac's "generic" system to our own unique situations and we needed to do it on our own. By December our goal was met and we began using Geac's Serials System for all check-in of 1989 material. Many significant problems will need to be dealt with in the coming months but we have a good foundation on which to build.

Finally, the staff of the Acquisitions department is to be commended for their extraordinary work in 1988. The work involving the Serials System tapped an enormous amount of staff attention as well as terminal time. Nevertheless regular duties and tasks were accomplished on schedule and all deadlines were met. It may be unfair to single out any individuals because everyone performed so well this year but the contribution of three people deserves to be mentioned.

-156- First, Kathryn Ketcham bore the major responsibility for investigating the serials system. It is largely her work on which we will build in coming years. Secondly, Maxine Harris worked tirelessly to close out our old serials system and smooth the transition to our new one. And thirdly, Denise Tauer saw the work force and terminal time available for book orders gradually diminish as serials activity increased. Nevertheless, book orders flowed through the department very much like a normal year thanks to her attentiveness.

There is much to accomplish in 1989 and beyond but with such a dedicated staff there is little doubt about the certainty of success.

Respectfully submitted,

Robert N. Thompson Supervisor, Acquisitions

-157- MATERIALS BUDGET

1988 Materials Budget Allocations

Central Library Services:

Continuations Periodicals Totals Department --Books

Art/Mus/Films $ 61,565 $ 14,162 $ 10,002 $ 85,729

Business & Economics 40,905 108,636 21,289 170,830

Children's Department 16,940 1,596 1,171 19,707

Encyclopedias- Adult 2,000 2,000

Government Documents 10,330 15,089 1,750 27,169

Greenaway 2,388 2,388

History 30,576 29,003 24,232 83,811

Literature 47,277 22,073 8,335 77,685

Popular Library 48,178 493 48,671

Sociology 59,499 20,170 18,390 98,059

Software 2,000 2,000

Special Collections 2,000 1,106 780 3,886

Technology & Science 67,762 43,161 25,785 136,708

Unallocated 46,703 60 140 46,903

TOTAL $438,123 $255,549 $111,874 $805,546

LSCA $ 27,278 $ 27,278

;1ss- MATERIALS BUDGET, continued

Community Library Service:

Account Books Continuations Periodicals Totals

Community Library Office $ 2,260 $ 762 $ 795 $ 3,817

Media 665 665

Paperbacks-- Juvenile 36,181 36,181

Booking Ahead 55,720 55,720

Reference-- Adult 18,967 52,271 71,238

Current--Adult 206,871 206,871

Composite-- Adult 56,499 56,499

Disc/Tape-- Juvenile 10,400 10,400

Replacements-- Juvenile 41,713 41, 713

Current-- Juvenile 82,798 82,798

Replacements-- Adult 42,816 11,447 54,263

Disc/Tape-- Adult 22,625 22,625

Community Library Periodicals 48,652 48,652

TOTAL $577,515 $64,480 $49,447 $691,442

-159- MATERIALS BUDGET, continued

Miscellaneous:

Agency Books Continuations Periodicals Totals

Acquisitions $ 150 $ 4,172 $ 1,120 $ 5,442

Associate Director 500 5 55 560

Catalog Department 800 1,133 376 2,309

Chief of Technical Services 100 110 145 355

Circulation 50 964 42 1,056

Director's Office 700 8,639 1,487 10,826

EDP 100 176 276

ILL/Inform 150 701 239 1,090

MIL 1,000 2,097 2,092 5,189

Misc. and Unallocated 3,222 3,222

Periodicals for Binding 198 198

Public Relations 70 185 255

Replacement Periodicals 1,400 1,400

Shipping 4,397 4,397

Shipping Adjustment 1,180 1,180 $ 9,197 $ 17,821 $ 10,737 $ 37,755

MPLIC TOTAL $1,052,113 $337,850 $172,058 $1,562,021

ECOL 5,121 6,937 1,942 14,000

GRAND TOTAL $1,057,234 $344,787 $174,000 $1,576,021

-160- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISmONS DEPARTMENT

TRUST AND GIFT FUND ALLOCATIONS IN 1988 PART I - Trust Funds Allocation*

Atkinson History $1,475.97 Bommelman Central Library 2,018.17 Book-Anonymous Central Library 40,000.00 Corell Central Library 1,835.70 Countryman Central Library 181.23 Daunt History 438.68 Fraser Children's 1,316.04 Fraser Literature 663.05 Fraser Music 528.32 Friends Central Library 1,145.77 Friends Endowment Business/ Children's/ History 455.09 Gale History 164.30 Grabow Central Library 833.03 Heaton Central Library 388.18 Hinderer Art/Music/Films 5,546.55 Human Relations Central Library 516.15 Johnson Central Library 505.40 Jordan Central Library 7,584.60 Lee Central Library 879.23 19th Century Collection Central Library 459.00 Oberhoffer Art/Music/Films 746.68 Oerting Art/Music/Films 329.13 Olson Central Library 1,824.46 Patent Technology/Science 5,672.71 Pillsbury Central Library 17,357.70 Raihle Technology/Science 149.01 A. Reed Central Library 14,822.69 Shannon Memorial History/Sociology 540.04 George T. Walker Technology/Science 412.50 T. B. Walker Art/Music/Films 192.20 Walker-Hudson Central Library 14,906.76 Williams, Cedric Literature 168.69 Williams Central Library 3,498.94 Williams Community Libraries 1,071.87 $128,627.84

*The allocation for each fund is the amount of distributed income from the invested principal plus the unexpended balance from 1987. Distributed income from the combined trust funds for the acquisitions of materials in 1988 totaled $54,789.36, a decrease of $232.06.

-161- Trust and Gift Allocations in 1988--continued

PART II - Library Trustee Funds - Received in 1988 for expenditures through the Acquisitions Department

Amount

Anonymous $ 157.00

In Memory of Howard Barron By Mary Duerner 10.00 Dr. & Mrs. John F. Erickson 22.00 Donald & June Hedberg 25.00 Samuel Hokanson 5.00 Mrs. Astrid Johnson 5.00 Oreland & Arlene Johnson 20.00 Ronald & Lois Johnson 20.00 Mike & Colleen McDonald 20.00 Margaret Neff 25.00 Mr. & Mrs. Carl Nielsen 25.00 John & Catherine Waters 15.00 Charles & Judith Johnson 100.00

In Memory of Terry Blue By Elizabeth Shelver 10.00

In Memory of Martina A. Brown By Helen Garnaas 25.00 Ruth C. Johnson 100.00 Zella Shannon 25.00 Elizabeth Shelver 25.00

In Memory of Kathleen Bullman, Angela Green & Angeline Whitehead By Lee A. Burress III 15. 00 Charlene Gabler 5. 00 Eileen Schwartz bauer 10. 00 Elizabeth Shelver 10. 00 Julia Wallace 15.00

Melodie L. Cooper 10.00

In Memory of Roxanne Ginsburg By Sheila Dockman 25.00

Albert E. Good 3.00

Evelyn Herrala 10.00

Dennis R. Johnson 15.00

John & Barbara Kattner 10.00

-162- PART II - Library Trustee Fund~- continued

Amount Le Club of Minneapolis 500.00

In Honor of Susan Lesch By Sara Lesch 20.00

Ijain Meltzer 100.00

R. W. Miller 25.00

Charles E. Moore 250.00

Nancy S. Rudy 50.00

In Memory of Marien L. Scott By Alice Brunat 10.00 Ann V. Carroll 10.00 Mrs. Valborg Ciernia 5.00 Claudia Diebel 10.00 C. D. & Elizabeth Fager 50.00 Mrs. Esther Hauge 5.00 Margaret E. Hauge 10.00 Ms. Ruth E. Holden 10.00 Nina Irey 7.50 Orloine D. Jones 10.00 Evelyn S. Leannah 5.00 David & Joan Milbrath 25.00 Alice Miller 5.00 MPL Staff Association, Welfare Committee 25.00 Marie Morrissey 20.00 Esther Phillips 5.00 Mrs. Gretchen Rasheed 20.00 Margaret Slattery 25.00 Shophia E. Slind 5.00 Maralyn Stewart 15.00 Edna C. Traff 5.00 Mrs. Claire M. Twining 10.00 Elizabeth West 20.00 Mrs. Ethyl C. Winwood 10.00

In Memory of Max Shulman By Herbert L Fisher 20.00

Sons of the American Revolution, Minnesota Society By Mr. John Hallberg Jones 100.00

-163- PART II - Library Trustee Funds - continued Amount In Memory of Thomas Totushek By Betty Sullivan 50.00

In Memory of Marie L. Walker By Greta Britt 50.00

In Memory of Sarah Wallace By Phyllis Olthoff 25.00 MPLIC Staff Association 25.00 Eileen Schwartzbauer 10.00 Helen McNulty 25.00

John and Audrey Westberg 100.00

York Avenue Art Fair 45.66

Leslie and Bernice L. Zieve 1,000.00

TOTAL $3,480.16

-164- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISITIONS DEPARTMENT

STA TISTICAL ADDENDA - 1988

SERIAL DIVISION- CONTINUATIONS

New Continuation Orders 1986 1987 1988

Art/Music/Films 17 25 9 Special Collections 2 0 0 Business & Economics 44 34 19 Government Documents 1 0 1 ECOL 2 0 0 History 32 57 11 Literature 25 13 37 Sociology 27 15 8 Technology & Science 15 30 8 Central Children's Room 1 0 0 Community Libraries 23 121 29 Catalog 2 0 0 Acquisitions 2 3 0 MHC 1 0 0 MIL 2 1 1 Director 4 0 0 Miscellaneous 1 0 0

201 299 123

SERIALS DIVISION- PERIODICALS

Subscriptions Statistics Titles Subscriptions

1987 1988 1987 1988

Paid 3,895 3,949 4,020 4,089 Gifts 532 498 548 514 TOTAL 4,427 4,447 4,568 4,603

Newspapers 60 62 148 150

GRAND TOTAL 4,487 4,509 4,716 4,753

-165- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

GIFTS RECENED

January I, 1988 - December 31, 1988

General Public Star Tribune TOTAL

Books 7,157 844 8,001

Cassettes 409 409

Compact Discs 13 13

Drawings, watercolors 11 11

Films 4 4

Magazines 4,378 4,378

Maps 2 2

Paperbacks 10,185 135 10,320

Phonodiscs 410 410

Phonotapes 77 77

Reader/Printer, Microfilm, 3M 1 1

Sheet Music 58 5s·

Software 4 4

Videocassettes 23 23

Miscellaneous 24 24

TOTAL 22,756 979 23,735

-166- ACQUISmONS DEPARTMENT STAFF 1988

Robert N. Thompson Supervisor, Acquisitions

Linda Aarhus Library Aide I (.5)

Lynn Benson Library Aide I (began 5-16-88)

Thomas Brown Bindery Processing Aide I

Mary Kay Harris Library Aide I (.5)

Maxine Harris Serials Clerk

Sheryl Joines Library Aide I

Kathryn Ketcham Library Aide II (began 2.-1-88, transferred to NK 12.-30-88).

Linda Loven Library Aide I (transferred to Bindery/Prep 4-2.2-88)

Michael McCabe Library Aide I (.5) (began Sept. 12, 1988)

Beverly Marden Clerk Typist II

Aurelia Murray Library Aide I

Margaret (Garity) San Roman Library Aide I (.5)

Valerie Solovjous Library Aide I (transferred to ILL, 1-25-88)

Denise Tauer Order Clerk

-167- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER CATALOG DEPARTMENT ANNUAL REPORT 1988

11 11 In contrast to preceding years, 1988 seemed more normal • MAX was solidly in place and staff members were well versed in procedures and work routines. Several long overdue activities were resumed and the Catalog Dept. basked in the comfort of predictability, unaware that a new set of challenges lay ahead as preparations continued for an upgraded system to replace MAX. One area of traditional Catalog Dept. activity that had been suspended during the first two years of MAX implementation was the withdrawal of Central Library materials via System-3 item cards. The 11 no-fault 11 weeds policy enacted prior to the installation of MAX made the main shelflist unusable as an inventory ledger for the Central Library. Coupled with this was the knowledge that barcoded materials were being circulated through System-3 and not returned, thereby corrupting the accuracy of holdings information on MAX. Two factors led to the resumption of Central Library withdrawals via item cards and the issuance of last copy notices to the subject departments. The first was the completion of a first pass of the LC stacks by the Barcoding Team. This made it possible to assume that MAX represented with some accuracy the Central Library's LC hold­ ings. The second was Central Library going 11 live 11 with online circula- tion on June 1. This meant that no more barcoded books would be lost through System-3, and MAX's MISSING function could be utilized to mark those items potentially lost through System-3 for identification and later withdrawal. Procedures were written and implemented in October. It is projected that the backlog will be eliminated by mid- to late 1989. As the Catalog Dept. resumed work on Central withdrawals, a major function of the department was eliminated, namely Community Library to Central transfers. It was shown that less than 15% of the books sent in for trans­ fer were added to the Central Library's collection. Therefore, it was decided by the Executive Board that the amount of labor and energy that went into the sorting, reviewing, and processing of transfers wasn't worth the benefit. The only books which are now regularly reviewed and sent to the department for transfer are from the Popular Library. The number of barcoding problems did not decrease as might have been expected. This was due in large part to the backlog that had been created in prior years. A new category of problem was born as the Central Library went 11 live 11 with online circulation. Unbarcoded materials circulate via a TCT (Temporary Circulation Transaction) and are subsequently returned BNA (Barcode Not Assigned). These materials are sent to the Catalog Dept. where they are linked to existing records in MAX or are cataloged on OCLC so that a record is then available. The largest concentration of TCT's is for music scores and sound recordings, particularly those classed in the MPLIC 11 Z11 classification. When these materials are discharged and sent to the Catalog Dept., they are reviewed by the Art/Music Dept. Head before

-168- they are processed. In many cases, the materials are found to be in poor condition and are withdrawn. Those that are kept are searched on OCLC and printouts made. Jeffrey Gegner was hired on a temporary basis as Librarian II.5 to work on the retrospective conversion of music materials and to help in the original cataloging of music sound recordings for the Art/Music Dept. and the Community Libraries. The clean-up of Dewey titles flagged as problems by OCLC during the 1986/87 retrospective conversion project continued in 1988. A complete pass was made of the MPLIC 11 L11 classification (biographies), the 800 1 s and most of the 900 1 s. A partial pass was made of the 100 1 s and the 300-700's. During 1988, 12,855 of 15,749 titles were converted for a hit rate of 81.6% Of parti­ cular interest was the discovery that books were not found on the shelves for 2,532 flagged cards. When this figure is added to the total number of titles processed through 1988, the project stands at 56.4% completed. Three issues of the COM catalog were produced in 1988. While most are in agreement that the COM is still MPLIC's main catalog, it became increasingly apparent that most staff members had come to rely on MAX for access to the collections. Several years earlier, the decision had been made to keep authority control on the COM to a minimum. Most notably, changes in names due to AACR2 would not be made and duplicate files would coexist. When Dee Tvedt, Library Assistant I, assumed the authority control duties, some attempt was made to resume limited maintenance. It quickly became obvious that while little effort was required to update headings on MAX, it was extremely labor intensive to transfer those same changes to the COM. So in the interest of efficiency, and with the knowledge that a public access catalog would become a reality in the not-so-distant future, it was decided to continue and expand manual authority maintenance on MAX, and to sustain the moratorium on maintenance of the COM. It was felt, however, that hold­ ings information in the COM should continue until the PAC was operational. Several major projects influenced the work of the Catalog Dept. in 1988. In preparation for the online circulation of videocassettes, the depart­ ment cataloged all the videos that were part of the disbanded MELSA col­ lection. In addition, several large collections of PBS videos were pur­ chased by the Films Dept. and sent up for cataloging. As can be seen in the collection statistics, the number of video titles and items added in 1988 more than doubled over the previous year. The Community Libraries decided to consolidate all books on tape into one collection to be housed at North Regional. This collection would be dis­ tributed among the other branches on a rotating basis. All books on tape were sent to the Catalog Dept. where they were transferred to NR. Vi Carpenter deserves special recognition for her labor in performing all the necessary steps needed to transfer the several hundred tapes. At the close of the year, the Catalog Dept. is engaged in a major weeding project of the music 11 Z11 stacks. Prior to his retirement, Richard Zgodava, Music Librarian began weeding the 11 Z1 s 11 • His efforts have resulted in the withdrawal of thousands of items which the department will be processing we 11 into 1989.

-169- Upgrades to the MRMS/CAT software of MAX were less dramatic in 1988 than in previous years. Release 12, which was installed August 20, resulted in very few changes that were visible to users. From an access point of view, the most significant development took place on October 11, when the online building software of the author index was turned on. Up to this point, due to lack of overnight processing capacity, the author index could only be rebuilt in batch mode 2-3 times/year. Now, access to bibliographic records by author is available as soon as the records are entered into the onlin~ catalog. This also means that any changes made to headings, e.g. AACR2 changes, are virtually instantaneous. The 1988 Supplementtothe1986 edition of the Minneapolis Public Library Periodical List was published in December. This supplement contains 486 titles added since 1986, of this figure 208 were added in 1988. In addition, 229 changes (titles and holdings) and ca. 200 deletions were processed under the watchful eye of Lisa Polee. One of the major disappointments of 1988 was the inability to produce a 16mm films catalog from MAX. MPLIC served as a Beta test site for new Geac software called Reportwriter. This specialized software allows users to select records from the MRMS/CAT database according to complex criteria and to produce printed reports using those records chosen. The extract function performed well, but the report-generating facility failed to meet MPLIC's needs. We are now investigating the possibility of using Reportwriter to select records for 16mm films, write the records to tape in MARC II format, and send the tape to an outside vendor who has the expertise and experience to explode the records and produce a films catalog. This will be a major priority in 1989. Several major staff changes took place in 1988. Ruby Ward, Bibliographic Control Clerk, retired March 1st after more than 34 years of service at MPLIC. Her vast knowledge of MPLIC's catalogs and cataloging history, and her devotion to their integrity will be sorely missed. Betty Bauer, Library Aide II was detailed to the BCC position on February 15 and was permanently promoted on September 5. It took more than six months to fill the vacancy created when Constance Hill, Librarian II, transferred to the Community Libraries in November 1987. After a lengthy search, Van Houlson was hired and assumed his duties on June 1st. Besides learning the intricate details of cataloging, Van was faced with a large backlog of materials that had accumulated during the previous six months. The task of catching up is monumental, but with determination and hard work, Van will be able to accomplish it. Once again, I would like to take this opportunity to thank a skilled, knowledgeable, and hard-working staff for making the Catalog Dept. run as smoothly as it does.

.--·:~pec1{f~~1Y s~b,(~..-.i~~, I .. '~, . ,',J ., \J;;_;-Lc. _ ~. ~·.>; ·; _:v \r--C/"'---- Davi d J • ~ a i'~e --. Catalog Dep~ent Head

-170- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER CATALOG DEPARTMENT STAFF COMPLEMENT 1988

David Klaiber Librarian IV Muriel Barrie Library Aide I Betty Bauer Library Aide II Promoted to Bibliographic Control Clerk--Sept. 5 Dorothy Britton Clerk Typist I Violet Carpenter Library Ai de II Jennifer Fort Li bra ry Ai de II Jeffrey Gegner Library Aide II To Feb. 7 Librarian II.5 Feb. 8- Phyllis Gretson Library Aide II Jan Griffith Library Aide II (MAX Project) Cynthia Griggs Librarian II Pat Hengemuhle Library Aide II Gloria Hirt Clerk Typist I Van Houlson Librarian II June 1- Lisa Polee Library Aide II Julia Sedlak Library Aide II March 28- Jim Stone Library Aide II Georgianna Tiggas Library Aide II October 10- Diane Tvedt Library Assistant I

Joanne Van Hale Clerk Typist J Ruby Ward Bibliographic Control Retired March 1 Clerk Dan Wiig Library Aide II (MAX Project)

-171- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER CATALOG DEPARTMENT DEPARTMENTAL STATISTICS 1988

OCLC STATISTICS 1988 (Titles) 1987 (Titles)

FTU 1 s (First time use) 23,000 (est.) 25,562 Original cataloging 650 (est.) 1,286

TRANSFERS 1988 (Volumes) 1987 (Volumes) *Community Library to Central 3,247 4,011 Pocket to plate 296 358 Plate to pocket 843 278 Inter-departmental 572 1,316 Pop Library transfers 741 Not available

BOUND PERIODICALS 1988 (Titles) 1987 (Titles) 1,956 1,716

COM UPDATES 1988 (Fields) 1987 (Fields) 65,000 (est.) 52,219

COtltUNITY LIBRARY ITEMS LINKED 1988 (Volumes) 1987 (Volumes) 19,564 27,540

MAX BARCODING PROBLEMS 1988 (Titles) 1987 (Titles) 5,182 4,403

BARCODED WITHDRAWALS 1988 (Volumes) 1987 (Volumes) Central and Community Libraries 46,288 Not available

* 1987 figure represents transfers processed May-Dec. 1987. Community Library to Central transfers were discontinued in Summer 1988.

-172- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER CATALOG DEPARTMENT WORKSHOPS, PROFESSIONAL MEETINGS, AND PRESENTATIONS 1988

February 16 C. Griggs & D. Tvedt Online subject authorities (MINITEX) March 2 D. Tvedt Books format (MINITEX) September 1 D. Klaiber Demonstration of MAX to School Media Librarians September 28 V. Houlson Searching OCLC (MINITEX) September 29 D. Klaiber Demonstration of MAX to Hennepin Co. Library task force October 6 D. Klaiber LITA workshop on authority control (Boston, MA) October 7 D. Klaiber Geac Eastern User's Group meeting (Boston, MA) October 14 V. Houlson Basic OCLC cataloging (MINITEX) October 27 V. Houlson Books format (MINITEX) November 3 D. Klaiber Demonstration of MAX and tour of department to MELSA-sponsored Cataloging class

-173- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ANNUAL COLLECTION STATISTICS PAGE 1 BOOK COLLECTIONS 1988 CENTRAL COMMUNITY ---LIBRARY ------LIBRARIES --TOTAL JAN 1, 1988 1,367,710 439,215 1,806,925 ADDEO 1988 37,758 WITHDRAWN 1.988 12,221 JAN 1, 1989 1,393,247 ~61,402 1,854,649

ATHENAEUM ------MPl IC --TOTAL JAN l, 1988 100,768 1,706,157 1,806,925 'AOUED 1988 9 WITHDRAWN 1988 9 JAN 1, 1989 100,768 1,753,881 1,854,649

---ADULT -----JUVENILE TOTAL JAN 1, 1988 1,588,668 218,257 1,806,925-- ADDEO 1988 WITHDRAWN 1988 JAN 1, 1989 1,618,575 236,074 1,854,649

AOOITIONS ANO WITHDRAWALS fOR COMMUNITY Ll8RARIES ARE NOT INClUOEO IN THIS SUMMARY REPORT BECAUSE THE FIGURES ARE NOT AVAILABLE FOR ONLINE AGENCitS, AS EXPLAINED ON PAGE 5.

-174------··· ----···-----· -

NON-PRINT COLLECTlONS~CENTRAL LIBRAKY PAGE 2

1988

COMPACT DISCS IN Ll6RARY JAN 1. 1988 23() ADDEO 1988 440 ~[THO~AWN 1988 11 CGMPAC T 01 SCS IN LIBRARY JAN 1, 1989 ••••••• 659

CO~PUTER SOFTWARE IN LIBRARY JAN 1, 1988 2.33 ADDEO 1988 12 WITHDRAWN 1988 44 CO~PUTER SOFT~ARE IN LIBRARY JAN 1, 1989 ••••••• 201 f ILMS-16MM IN LIBRARY JAN 1, 1988 3,083 ADOEC 1988 36 WITHDRAWN 1988 2 f ILMS-l61"4M IN Ll6RARV JAN 1, 1989 ••••••• 3,119

FILMS TR CPS IS IN LIBRARY JAN 1, 1 c;a s 197 ADDEO 1988 170 WITHDRAWN 1988 FILMSTRIPS IS IN LIBRARY JAN 1, 1989 ••••••• 367 tUCR C.-BOOKS IN LIBRARY JAN 1, 1988 1,668 ADDED 1988 647 WITHDRAWN 1988 MICRO.-BOOKS IN LIBRARY JAN 1, 1989 ••••••• 2,315 HICRO.-NEWSPAPERS IN LIBRARY JAN 1, 1988 8,205 ADDEO 1988 193 WI THORAWN 19 88 MICRO.-NEWSPAPERS IN LIBRARY JAN 1, 1989 ••••••• 8,398

NICR~.-PERlGDitALS IN LIBRARY JAN 1, 1988 4,403 AODEO 1988 56 WITHDRAWN 1988 MICRO.-PERIOOICALS IN LIBRARY JAN 1, 1989 ••••••• ,,.,459

MISCELLANY*IK IN LIBRARY JAN 1, 1988 118 AODEO 1988 WITHDRAWN 1988 MISCELLANY /K IN LI BRA RY JAN 1, 1989 ••••••• 110 PHONOO I SC S IN Ll8R,\RY JA1~ 't' 1988 52,865 ADDEO 1988 1,5ft0 Wl1HO~AWN 1988 2,281 PHONOOISCS IN LIBRARY JAN 1, 1989 ••••••• 52,124 PHONOTAPES IN LIBRARY JA,~ 1, 1988 10,877 ADDEO 1988 783 WI THO~AWN 1988 519 PHONOTAPES Ir, LIBRARY JAN 1, 1989 ••••••• 11,141

SLIDES-2X2 IN LIBRARY JAi'4 1, 1983 32,371 ADDEO 1988 c;·19 WITHDRAWN 1988 SLIOES-2X2 IN llBRARV JAN 1, 1999 ••••••• 33,349

VIDEO IN LI BR ARY JAN 1, 1988 1,470 ADDED 1988 782 WITHDRAWN 1988 2 VIDEO IN LIBRARY JAN 1, 1989 ••••••• .2,250 PAGE 3

NON-PRINT ITEMS - CENTRAL ~ l BRA~ Y CO~PARATIVE STATISTICS

MEDIA ADDED wITHORAWN 1988 1987 1988 1987 COMPACT OISC 440 214 11

COMFUTER SW 12 148 44 2

FILMS-16MM 36 55 2 1 FILMSTRIPS 170

MICRO.-BOOKS 647 733 l MICRO.-NEwS 193 200

MICRO.-PER 56 37 MI SC ELL ANY*

PHONODI SCS 1,540 1,881 2,281 948

PHONOTAPES 783 1,570 519 115 ~LIDES-2X2 978 3,227

VIDEO 782 310 2

TOTALS 5,637 8,375 2,d59 1,067

*KI TS, RE Al IA, FLASH CA RDS, GAMES,. ETC.

-176- PAGE 4 BOOK COLLECTIONS BY AGENCY

COLLECT ION ADDEO WITHDRAWN CCLL EC. T ION AGENCY JAN 1, 1988 1988 1988 JAN 1, 1989 ATHENAEUM ADULT FICTION 72 72 ADULT NON-FI CT ION 100,687 9 9 100,687 JUVENILE 9 9 TOTAL 100,768 9 9 100,768 CENTRAL LIBRARY ADULT FICTION 134,192 4,394 1,133 137,453 ADULT NON-FICTION 953,230 27,295 10,605 969,920 JUVENILE 77,363 4,004 474 80,893 TOTAL 1,164,785 35,693 12,212 1,188,266 ~ EAST LAKE • AuU LT f IC T IC N 8,725 8,486 ADULT NON-FICTION 18,038 19,810 JUVENILE 12,551 1~,oat TOTAL 39,314 41,382 ~ FRANKLlt\ AOUL T FICTION 3,933 4,033 ADULT I\ON-FICTION 7,198 8,246 JUVENILE 5,878 6,863 TOTAL 17,009 19,142 ~ HOSMER ADULT FICTION 2,730 2,769 ADULT NON-FICTION 5,413 6,319 JUVENILE 4,17C 5,095 TOTAL 12,313 14,183 :c l I NO EN HI LL S ADULT FICTION 5,637 5,146 ADULT NON-FICTION 11,904 11,497 J UV Ei'4 ILE 9,673 10,808 TOTAL 27,214 27,451 :c NOKOMIS ADULT FICTION 8,904 8,529 ADULT NON-FICTION 15,490 17,558 JUVENILE 12,71~ llt,923 TOTAL 37,108 41.010 ~ NOR TH REGIONAL ADULT FICTION 21,214 21,168 ADULT NON-FICTION 37,597 38,787 JUVENILE 22,757 24,295 TOTAL 81,568 84,250 ~ NORTHEAST ADULT FICTION · 7,441 7,358 ADULT NON-FICTION 14,921 15,605 ,JUVENILE 9,583 l C, 1 76 TOTAL 31,951 33,139 ~ PIERRE BOTTINEAU AOUL T FICTION 1,632 1,617 ADULT t\CN-FICTION 2,493 2,654 JUVENILE 3,197 3,562 TOTAL 7,322 7,833 ic ROOSEVELT AO UL T F IC T I ON 5,848 5,518 PAGE 5

ADULT NON-FICTION 9w012 10,136 JUVENllE 8,073 9,020 TOTAL 22,933 24,674 SOUTHEAST AOUL T F IC TION 5,627 5,286 ADULT NCN-FICTION 10,511 11,925 JUVENILE 7,165 7,613 TOTAL 23,303 24,824 SUMNER ADULT FICTION 3,115 2,372 ADULT NON-FICTION 9,089 9,931 JUVENILE 6,293 7,162 TOTAL 1a,4c;7 19,465 WALKER ADULT FICTION 13,195 12,482 ,ADULT NON-FICTION 25,693 26,905 JUVENILE 15,123 16,436 TOTAL 54,011 55,823 WASHBURN ADULT FICTION 11,232 10,788 ADULT NCN-FICTION 22,400 22,428 JUVENILE 18,028 20,308 TOTAL 51,660 53,52ft WEBBER PARK ADULT FICTION 3,918 3,696 ADULT NOtrf ICT I ON 5,414 5,181 JU VEN I LE 5,680 5,825 TOTAL 15,012 14,702 SYSTEH TOTAlS 1,704,768 1,750,436

1/06/89 CATALOG DEPT & CHIEF Of TECHNICAL SERVICES

'.ALL COMMUNITY LIBRARIES WERE INVENTORIED IN MAX /THE MINNEAPOLIS AUTOMATED CIRCULATION CONfROL SYSTEM/ ANO BROUGHT ONLINE FOR CIRCULATION CONTROL OURir 1987. BECAUSE HAX O(ES NOT KEEP STATIST-CS OF ACOITIONS ANO WITHDRAWALS, 01 TOTAL 600K COLLECTION STATISTICS ARE SHOWN FOR THESE ONLINE AGENCIES.

-178- PAGE 6 TITLES ADDED ANO WITHDRAWN

1988

ADDED TO CATALOG WITHDRAWN FROH CATALOG KIND Of MATERIAL 1988 1987 1988 1987

MPLIC 800KS 19,908 21,727 5,375 1,472

PERIODICALS-BOUND 20 28

COMPACT OISCS 633 454 l

COMPUTER SGFT~ARE 11 121 4 2

FILMS-16MM 28 53 2

FILM STRIPS /SOUND/ 160

MICRO.-BCCKS 573 711 3

MICRO.-NEWSPAPERS l MICRO.- PERIODICALS 1"1ISCELLANY*

PHONODISCS 853 1,228 926 414

PHONOTAPES 1,586 1,86.3 70 71

VIDEO 579 259 l 1

TOTALS 24,351 .26, 445 6,379 1,963

*KITS, REALIA, FLASH CARDS, GAMES, ETC.

l /06/ 89 CATALOG DEPT

-179- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER CIRCULATION DEPARTMENT ANNUAL REPORT 1988

We had the tools. We had the talent. On June 1, 1988, the Central Library became the final Minneapolis Public library agency to go online for charge and discharge; a long anticipated, rewarding culmination to five years of effort.

The transition to full online status provided the staff of the Department with unprecedented challenge and ultimately, I believe, gratification. Although the experience gained through the successive automation of fourteen Community Libraries cannot be discounted, meeting the unique needs of the Central Library required the exercise of remarkable degrees of creativity, flexibility, resourcefulness and cooperation. To their credit, the staff of the Circulation Department took the transition in stride, adapting to many new, unproven procedures with consummate professionalism, grace, and good humor. At no time did the staff compromise the Department's proven commitment to public service. Concerns that bringing the Central Library online would prove impractical were completely unfounded, a testament to the staff's dedication and ability.

Prior to going online, the supervisory staff strove to anticipate the Department's training, equipment, and logistical needs. Procedures and forms were developed and refined. Countless concerns were addressed, ranging from determining the optimum placement of MAX charge terminals to ensure minimum electronic interaction with existing Tattle Tape security equipment, to formulating a method of dealing with large numbers of unbarcoded items at the charge desk; from finding the most efficient means of handling renewals, to developing an effective method of placing MAX reserves. I am especially grateful to the Circulation Department Clerk, Kathy Langston, and to the Circulation Department Library Aide II during the transition period, Lee Kamel, for their input during the planning stages, and for their subsequent analyses and suggestions. The formulation of procedures and refinement of techniques continue unabated, as we strive to maximize the efficiency and effectiveness of our automated circulation system.

A number of procedural and policy changes instituted system-wide during the year required my direct involvement. Resumption of the barcoding of circulating magazines necessitated the creation of new material types and the formulation of new procedures. A policy was established to deal with the expiration of MAX patron records. As unlikely as it seems, the entry of patron records into the system commenced three years ago. A long-standing desire to accurately reflect the online status of intra-system loans led to the development of a technique which allows the isolation of that class of transaction. We are now able to provide a report detailing the exact nature and extent of intra-system loan activity. Instituting circulation of videocassettes via MAX required inventiveness in defining the link between material type and circulation policy, and in formulating rules governing notice generation. A new application and card mailer were designed, and new registration procedures devised, to facilitate the elimination of the minimum age requirement for obtaining a library card. After an exploration of due date notification alternatives was conducted, it was agreed that notification will be provided via punched streamer.

-180- In June, I had the opportunity to attend a session of Geac Advanced Operator's Training in Alexandria, Virginia. Beyond the insight I gained into the complexity and flexibility of the Geac system, the chance to associate, and commiserate, with other users of Geac systems made the experience most worthwhile.

The staff complement remained essentially unchanged during 1988, in welcome contrast to the disruptions of the previous year. The exception, Mr. Kamel's departure in October, was viewed with regret by the entire staff. His replacement, Ruth Futcher, has tackled her new assignment as Circulation Department Library Aide II with enthusiasm. Ms. Futcher's experience and ability have made her an immediate asset to the Department.

Many of the changes within the Department that were a consequence of the transition to online status are obvious to even the most casual observer. Other, more subtle changes, may be apparent only to those familiar with the innermost workings of the Department. The establishment of procedures, creation of forms, enactment of policies and refinement of techniques were all undertaken with a goal in mind; to provide the highest possible level of public service, and, in accordance with established guidelines, to maximize the availability of the resources of the Minneapolis Public Library. We remain dedicated to that end, and anticipate future developments which will enhance further our ability to provide this service.

Alan Lamden Supervisor, Circulation Department

-181- CIRCULATION DEPARTMENT CENTRAL LIBRARY CIRCULATION STATISTICS: 1988

1988 1987 Gain/Loss Days Open 290 287 3 (+) Gate Count 820,239 808,994 11,245 (+) Charge Transactionsl 737,133 712,066 25,067 (+)

SYSTEM 3 OVERDUE TRANSACTIONS2

BILLS FOR OVERDUE MATERIAL: Transactions searched on Recordak film as first step in billing process 26,736 79,643 52,907 (-) Transactions for which bills were sent (includes ILL) 16,154 50,452 34,298 (-)

SHELFLIST NOTIFICATION: Items not returned (includes ILL and Reported Returned) 14,456 38,177 23,721 (-) Items lost, replacement price paid 1,439 1,304 135 (+) Items not returned and removed from inventory 13,017 36,873 23,856 (-)

I. Circulating material charged out on Circulation Department Recordaks excludes ILL, 16MM films, film strips, video and slides. Count includes ILL charges since June 1, when Central went online for charge/discharge, and video charges since October 3, the date on which videos began circulating via MAX.

2. Statistics regarding System 3 overdue transactions reflect the decreasing frequency of charges on that system. Through May 31, only Central Library materials were charged via System 3. Commencing June 1, NO material was charged via System 3.

-182- CIRCULATION DEPARTMENT REGISTRATION STA TISTICS: 1988

MPLIC APPLICATIONS PROCESSED: 1988 Applications Checked/Cards Issued I Paper Cards Free Cards N/A 15,946 Paid Cards NIA 1 Deposit Cards N/A 6 Total Paper Cards NIA 15,953

MAX Plastic Cards Free Cards 54,757 64,150 Paid Cards 5 N/A Deposit Cards 2 N/A Total Cards Issued 54,764 80,103

Applications Checked/Cards Not Issued2 Regrets Mailed N/A 177 "In-Person" Regrets N/A 68 Total Regrets N/A 245

Total MPLIC Applications Processed3 54,764 80,348 MELSA Applications Processed 8,021 8,574 TOTAL Applications Processed4 62,785 88,922

1. All applications for paper cards were checked against Circulation records. A card was not issued if there was overdue material and/or unpaid fines totalling more than $10.00. Issuance of paper cards was discontinued as of July 1, 1987. Applications for plastic cards are checked against Circulation records after issuance of the cards.

2. The "Regret" process ended with the issuance of plastic MAX cards from the Circulation Department. Instead, "stops" are placed in patrons' MAX records, as warranted, after issuance of the cards.

3. "Processing" involves: A. Entry of patron data into MAX, performed in the Circulation Department and in Community Libraries; B. Preparation for mailing of selected cards, also performed in both the Circulation department and Community Libraries; C. A check of new applications against past circulation records, performed in the Circulation Department.

4. The decline in the number of applications processed is reflective of a successful two year effort to re-register, in MAX, patrons already possessing valid MPLIC and MELSA cards.

-183- CIRCULATION DEPARTMENT STAFF COMPLEMENT 1988

Supervisor Lamden, Alan

Circulation Department Clerk Langston, Kathy

Library Aide II Kamel, Lee Tranferred to Walker Community Library October 10. Futcher, Ruth Appointed October 17.

Library Aides I (Permanent) Anderson , Iva *Jones, Jeanne Kent, Anita Lindberg, Doris Long, M. Jean MacLean, Mary Norman, Ann Ogunrinde, Olaseinde

Clerk I (Permanent) Nietz, Lorraine

Clerk Typist I (Permanent) Gunnarson, Miriam

Library Aides I (Permanent Part-time) Anderson, S. Brian Booker, Harold Croft, Barbara Grundner Andrea Roessler, Irene Tasky, Janet

Library Aides I (Temporary Part-time) Johnson, Peg McMullen, Cheryl Rosenthal, Peter

*Temporary assignment to Barcoding.

-184- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ELECTRONIC DATA PROCESSING DEPARTMENT ANNUAL REPORT 1988

January 30, 1989

-185- ELECTRONIC DATA PROCESSING DEPARTMENT

The EDP Department continued to experience rapid change during 1988. It was a year punctuated by significant accomplishments and many new challenges.

The Geac 8000 purchased in 1984/85 for circulation and bibliographic control, was unable to handle the expected circulation load for the Central Library. To meet contractual obligations and to allow MPLIC to complete its implementation, Geac installed a second 8000 processor in March. A "benchmark" evaluation determined that the dual processor arrangement would safely manage the anticipated load generated by all agencies online with "live" circulation, plus the additional functions of MARC record management, online catalog, and acquisitions. The 1st of June marked the beginning of full online circulation for all MPLIC agencies. The system performed beautifully, leaving the humans to cope with the hundreds of unregistered borrowers, unbarcoded items, and dozens of new procedures. While public agencies wrestled with these problems EDP continued with the normal overdue billing cycle on the IBM System/3, a task not completed until Fall.

As we continued the phase-out of our System/3, the volume of work on MAX intensified. It was evident that additional training would be beneficial, so Norma Brown (from EDP) and Alan Lamden (from Circulation) were sent for training in advanced operations, and Dianne Wachs for training in "GLUG", Geac's report generation language.

A significant problem during 1988 was the increase in downtime resulting from hardware difficulties, There was a total of 3 disk drive head crashes during the year, the most difficulty we had experienced since the Tecstor drives were replaced in 1986. Geac's field engineers replaced the affected drives with reasonable speed. On one occasion the needed parts were already on site and the disk was running again with minimal downtime. Persistent hardware problems with MAX-B, the MRMR/CAT/ACQ-side of the system, plagued us for much of the year, especially, the tape drive and tape processor. Even with all the problems, however, total downtime, calculated as a percentage of contracted maintenance hours, was only 1. 7%. This was an increase from the 0.9% in 1987, but still below the maximum 2% allowed by our maintenance contract.

In accordance with the strategic plan, EDP is responsible for support of microcomputer applications throughout the Library. During the year, MPLIC purchased 23 "IBM-AT clones" for staff use. Terry Veth prepared the specifications, evaluated the bids, and supervised the installation of the systems in Central, Community Libraries, Technical Services, and Administration. The requisition for a system analyst/programmer, submitted in July, was still unfilled as of January 1989.

-186- There were two notable staff changes during 1988. The data entry activity on System/3 rapidly diminished as overdue billing was completed for the last of the Community Libraries. We anticipated the elimination of the two data entry positions, and accordingly Anne Nalepka retired in February, and Jan Rogers transferred to the Community Library Book Selection Office in September.

There is great satisfaction in knowing that a job has been done well. As a department we also appreciate the efforts of all the other MPLIC people who do their part enthusiastically and faithfully.

Terry R. Veth Head, EDP Department

-187- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER EDP DEPARTMENT- ANNUAL REPORT STATISTICAL ADDENDA - 1988

MAX SYSTEM DOWNTIME SUMMARY

Downtime Downtime Equipment or Software Hours Coefficient I Total

JAN Circulation software 1.0 1.0 1.0

FEB Acquisitions software 2.8 1.0 2.8 MAX-A drive 01 crash 4.2 0.5 2.1

MAR MAX-A drive 00 crash 24.2 1.0 24.2 Tape drive 26.0 0.25 7.5

JUN Printer 33.0 0.25 8.3 MAX-B Processor 13. 5 1.0 13.5

JUL MAX-B Processor 0.7 1.0 0.7

OCT MAX-B Processor 16.0 1.0 16.0

DEC MAX-B Processor 1.1 1.0 1.1 MAX-A drive 03 crash 5.4 1.0 5.4

82.6 hrs2

1. Downtime hours are mul tip 1 ied by the downtime coefficient specified in MPLIC's contract with Geac.

2. Downtime as a percentage of contracted maintenance hours equaled 1.7% (82.6 hrs/4758.5 hrs x 100%).

-188- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER EDP DEPARTMENT STAFF 1988

Terry Veth Head, EDP Department

Norma Brown Computer Operator II

Randy Erickson Computer Operator I

Anne Nalepka Data Entry Operator I (position eliminated; retired 2-26-88)

Ahmed Omar Computer Operator I

Janet Rogers Data Entry Operator II (position eliminated; transferred to Community Library Book Selection; 9-5-88)

Dianne Wachs Computer Specialist

-189- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER 1988 ANNUAL REPORT INVENTORY CONVERSION SPECIALIST

All of the retrospective barcoding activity this year was done in the closed stacks at the Central Library. More than 280,000 items were linked to the bibliographic records on our computer system. The first pass of the L.C.-classed materials housed in the stacks was completed by late spring. By December we finished the first pass of the following Dewey sections: lOO's, 400's, SOO's, 600's, 700's and the old biography class "L". We have recently begun working on the 300's and 900's, two large sections; only the 200's have not been started.

Since the exact size of Central's collection is unknown, it is impossible to know when retrospective barcoding will be "finished." It is reasonable to assume, however, that the first pass of the Dewey-classed books could be concluded by late spring or early summer. However, there are other areas which also need barcoding: Special Collections, the reference books in the two locked cages (Art, Children's), MIL, and the old Z-classed books and phonodiscs. A second pass of all the stacks would be highly desirable. It must be remembered that all Dewey-classed non-hits were reshelved. It is quite possible that the CLIC funds awarded to do barcoding will be expended before a second pass can be attempted.

We have been disappointed and saddened by the condition of the closed stacks and the condition of the older books. Books are crammed onto shelves in crowded areas even though shelves remain empty in other places. Due to an acute lack of book ends, books have fallen over, spines are broken or misshapen. In October a Barcoder discovered several shelves of moldy art books, apparently caused by a water leak. Unfortunately many books had to be discarded. The Preparations staff cleaned the remaining books and shelves before we barcoded there.

Although we had strict instructions to link items "as is" we did receive permission to replace plasti-kleers if the barcode label is in danger of being lost. We also have new spine labels typed to replace old ones when it is difficult or impossible to read the call numbers. We are removing and discarding the plastic bags which we find on books because of the potential harm of the plastic. These crumbling books are sent to the Bindery where they are either tied up with black ribbon or boxed.

Seven Library Aides left Barcoding during 1988. One was promoted to Library Aide II, five transferred to other Library positions and one left for a job at Hennepin County. Five new Library Aides joined the project this year; two of these were for vacancies which occurred in 1987. All of these openings were filled as .5 positions. The turnover rate is not surprising because the barcoding procedure can become tedious. Also, due to the nature of this retrospective conversion, my staff is well aware that the work runs out when the funding does.

-190- Thank you to all the Barcoders who worked so diligently this year, I am especially pleased with their attitude and care when handling old, delicate books. Their interest and enthusiasm has helped me keep mine. I would like to make special mention of the extra effort and work done by Gigi Tiggas this summer when she took on the role of Lead Worker for the Barcoding Team. She did an excellent job of keeping the project on track during the two long months of my unexpected illness.

Respectfully yours,

;} ,:_cL.c'-:/(1 J~f4 bv

Judith Thompson Inventory Conversion Specialist

-191- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER MAX BARCODING TEAM 1988 STAFF COMPLEMENT

Thompson, Judith Inventory Conversion Specialist, August 1985

Ketcham, Kathryn LAII, July 7, 1986 - January 29, 1988

Anderson, Theresa LAI (.5), July 18, 1988 -

Ansari, Tahseen LAI, January 21, 1986 -

Baker, Theresa LAI (.5), July 25, 1988 -

Belgum, G. Liv LAI, October, 1985 -

Benson, Eric LAI, September 22, 1986 -

Benson, Lynn LAI (.5), April 27, 1987 - May 13, 1988

Buscovick, Susan LAI, September 29, 1986 - May 13, 1988

Eason, Charissa Marie LAI, January 27, 1986 -

Gebreyes, Kebede LAI (.5) January 4, 1988 - November 25, 1988

*Jones, Jeanne LAI, April 11, 1988 -

Lutz, Beverly LAI, December 29, 1986 - April 4, 1988

McCabe, Michael LAI, (.5), January 11, 1988 -

Pulles, LeRoy LAI, January 12, 1987 -

Stromer, Willson LAI (.5), March 30, 1987 - July 5, 1988

Tiggas, Georgianne (Gigi) LAI, October, 1985 - October 7, 1988

Zluticky, Brian LAI (.5), August 1, 1988 -

*Special assignment

-192- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER PREP ARA TIO NS DEPARTMENT ANNUAL REPORT 1988

Even 1vith the constant changes in personnel and subsequent decrease in staff over the course of 1988, the Preparations Department was able to effect a moderate increase in its output. In part, this was the result of new equipment and newly implemented time-saving techniques, and continued good relationships with outside commercial binders. A long-term goal of the department, only touched upon this year, is its participation in outside activities which include educating both staff and users on the care and handling of books, and their preservation.

The influx of staff in and out of the department kept us from operating at maximum efficiency this year. Chief among the problems was finding an adequate replacement for Evelyn Skow, our Bindery Worker II, who retired in February after thirty years of service. As a result, in April, for the more efficient flow of production, we found it necessary to upgrade the classification of Bindery Worker I from a grade III level to a grade IV (the same as Bindery Worker II) in order that the responsibilities be more equitably shared. In total, there were no less than 20 individuals who worked in the department over the course of the year in 10 different positions. On the average, this represents a 100 per cent turn­ over in the department, although it should be noted that five of the workers were employed only in part-time positions as part of the on­ going barcoding project.

New equipment included an air compressor, acquired near the end of the year, which allowed us to incorporate a number of new pneumatically operated pieces of equipment (now standard in the industry), including an A-2000 Double Fan Adhesive Binder and a Pleger Air Rollel'/BackE:~r, the latter of which we hope will live up to recently published claims of doubling the life of a book's binding.

Archival pamphlet binders designed for sheet music were put into circulation in November. Although they are initially more costly than previous methods, labor costs for processing them have decreased nearly 70 per cent. Constructed of sturdy acid-free materials, the simple design provides easy handling and maximum protection.

Binding contracts with commercial binderies were renewed with only a few minor problems, not the least of which was unsatisfactory workmanship, primarily from the Houchen Bindery. Work from the American Companies for periodical binding was greatly improved over previous years, and they continue to be our main contractors. Hertzberg New-Method has done an excellent job of permabinding at a fair price, and as a result we have increased their budget for 1989 by 40 per cent (from $2000 to $2800).

-193- The department has experienced a great increase in the need to process non-book materials, including vertical files, video tapes. computer software (both discs and manuals), and compact discs. We expect this trend to continue at an even greater rate in coming years and the department needs to address itself to this issue in the years to come. Similarly, the demand for the rush-processing of POP Library materials has steadily increased during its first full year of production, and the staff is to be congratulated for the speedy handling of these materials.

In addition to the daily routine, we implemented several notable projects outside the department, all of which centered on the preservation and conservation of library materials. In September we installed in the arcade an exhibit entitled "Enemies of the Book", which highlighted the damage that heavy use and abuse can have on books improperly cared for. The display, which received favorable reception, was later installed at Wilson Library, University of :\Hnnesota, as part of a similar awareness program. The department also hosted two tours as part of Staff Development Day, and the head of the department continues to sit on the library's Conservation Committee. It is the department's hope that future years will see continued development and awareness in the conservation field.

. , . . ~ ,;[µ~lGc- l . / -· i Mary J. "Kr airier Supervisor. Preparations Department

-194- PREPARATIONS DEPARTMENT COMPARATIVE ST A TISTICS TABLE I

BINDING ACTIVITY

1988 1987

NUMBER OF STAFF 3.8 4.53

BOOKS Rebound in Buckram 1,435 1,717 Rebound in Pressboard 902 1,029 Rebound in Velobinding 634 1,596 Reinforced Paperbacks 7,036 5,063 Restored to Covers 159 249 -- -- TOTAL 10,166 9,654

PERIODICALS Bound 58 73 Rebound 52 232 Reinforced Current Issues 60 34 TOTAL 170 339

SHEET MUSIC 454 373

COMMERCIAL BINDERY Books, Sewn Buckram 1,540 2,336 Books, Adhesive Binding 771 363 Periodicals 2,140 2,134 TOTAL 4,451 4,833

TOTAL UNITS HANDLED 15,241 15,179

UNITS OF WORK PER STAFF MEMBER 4,011 3,350.77

-195- PREPARATIONS DEPARTMENT COMPARATIVE STATISTICS TABLE II

WORK PERFORMED IN BINDERY

MANUFACTURES Padded forms, etc. 14,943 77,614 Pockets (map, music) 93 221

MENDING Books 560 631 Photograph pages 1,286 590

MOUNTINGS Illustrations, Charts 60 27

ORCHESTRATIONS & BANDSTRATIONS Wallets 42 Parts 359 34

PAPER CUTTING Hours spent 230.45 289.50

-196- PREPARATIONS DEPARTMENT COMPARATIVE STATISTICS TABLE III

PROCESSING ROOM ACTIVITY

1988 BOOKS Cataloged/Shelflisted Stamp 98,771 97,640 Reference Material 15,100 16,662 Spine Mark 1,139 1,273 Plastikleer 47,400 48,400 Items Barcoded 44,000 47,000

Uncataloged Paperbacks- Central only Stamp & Pocket 6,625 31,858

MAGAZINES Reinforce & Pocket 6,195 6,488

PHONODISCS Central Library 1,903 1,974 Community Libraries 851 1,338 Kits w/discs 65 140 TOTAL 2,819 3,452

PHONODISC CASES REFURBISHED Art/Music Department phonodiscs 100 142 Art/Music Department phonotapes 384 114 TOTAL 484 256

PHONOTAPES Central Library 1,701 2,614 Community Library 3,498 3,032 Kits w/tapes 934 1,445 TOTAL 6,133 7,091

-197- TABLE ill - continued

1988 1987

VIDEO TAPES Labeled, Stamped, Marked 718 223

COMPUTER SOFTWARE Discs 382 180 Manuals 385 185 - - TOTAL 767 365

VERTICAL FILE MATERIALS Labeled and Stamped 1,358 618

COMPACT DISCS Discs 1,167 624 Manuals 23 19 TOTAL 1,190 643

POP LIBRARY UNCAT Paperback 7,251 2,647 Hardcover 2,616 2,353 -- -- TOTAL 9,867 5,000

POP LIBRARY RELABELED 1,562

-198- PREPARATIONS DEPARTMENT

PERSONNEL 1988

Mary Kramer Supervisor

Thomas Edin Bookbinder

Evelyn Skow Bindery Worker II - retired, 2/2/88

Tamerra Wallingford Book Preparation Aide

Ross Loomis Bindery Worker I - reclassification to Bindery Worker II, 4/12/88

Linda Loven Bindery Processing Aide, started 4/25/88, Promoted to Bindery Worker II, 10/10/88

Mike Anderson Bindery Processing Aide, transferred, 1/28/88

Jane Anglin Bindery Processing Aide, transferred, 4/22/88

Mary Booth Bindery Processing Aide, transferred, 6/31/88

Maribeth Boyce Bindery Processing Aide, detailed to Bindery Worker II, 2/29/88 - 8/26/88

Kebede Gebreyes Bindery Processing Aide, started, 11/28/88

Sheila Matthews Bindery Processing Aide, started, 8/8/88

Dorothy Richter Bindery Processing Aide

Gene Robinson Bindery Processing Aide, started 6/27 /88 transferred, 8/2/88

Leslie Ross Bindery Processing Aide, started 8/8/88

Part-time MAX Substitutes Tahseen Ansari Wendy Cohen Charissa Eason J. R. Lampley Mike McCabe George Sroka Will Stromer Tim Miske Brian Zluticky David Ware

-199- PREPARATIONS DEPARTMENT

STAFF DEVELOPMENT PROGRAMS

Mary Kramer - Preservation Awareness Day, University of Minnesota - Preservation Principles, Planning and Strategies, University of Wisconsin - Effective Communication Strategies for Supervisors, St. Thomas - Performance Standards and Appraisals - B. Hanley - Preventing Sexual Harassment, St. Thomas - Performance Communications, St. Thomas - Staff Development Day, Panel Discussion

Tamerra Wallingford - A Reflection of You, St. Thomas - Working Smarter: A Winning Strategy, St. Thomas - Coping with Difficult People, St. Thomas - Staff Development Day, Conducted Tour of Processing

Ross Loomis - Coping with Difficult People, St. Thomas - Staff Development Day, Conducted Tour of Bindery

Linda Loven - Coping with Difficult People, St. Thomas

-200- REPORT OF THE MINNEAPOLIS ATHENAEUM

FOR THE YEAR 1988

To the Board of Directors:

This one hundred and twenty-ninth annual report of the Minneapolis Athenaeum marks the one hundred and third year of its association by contract with the Minneapolis Public Library and the fourth year of its first fifty year contract.

STAFF AND BOARD OF DIRECTORS During 1988 there were no changes in the staff serving the Athenaeum. The Board of Directors met on May 10 (the annual meeting) and on November 29 (the second and final meeting). The following were re-elected to the Board at the annual meeting: Sally Anson, Mrs. Benton J. Case, Thurza Cleveland, Mrs. George W.P. Heffelfinger, Bill Laird, Mrs. Frederick C. Lyman, Jack Parker, Walter Pratt, Frances C. Reid and Crane Winton. Messrs. Duff and Goetz went aff the Board while B.J. (Mrs. Richard C.) Lillehei and Bernice (Mrs. Ralph S.) Thornton came on. Ann Higgins replaced Frances Naftalin as the President of the Library Board in 1988 and thus ex officio representa­ ~ivc to the Athenaeum Board. The following slate for officers was ad 1)pted by th~ Board~ Bill Laird for President, Frances C. Reid for Vice-President, an~ Jack Parker for Secretary-Treasurer.

COLLECTIONS CO}frITTTEE

Tne Ccllec~ions Committee held its first meeting February 25. ;•::€:sent were t~,e Ab1enacum Librarian as Chair, Betty Bruce Fugazzi. frorr. ~'.entr al Library, and all four Directors currently on the committee: Hill Lahd, D.J. Lillehei, Jack Parker, and Crane Winton. Lists of Athe:~~eum tEles housed within the Special Collections Department that did not fall within the purview of the five collections to be maintained by the Athenaeum were distributed. Various members offered suggestions for items to be returned to one of these five collections. The Board President and Chair of the Collections Committee reviewed all suggestions. A compilation of items for ~etention was sent to each Collection Committee Member for review. The committee then recommended all remaining books on the master list be offered for transfer to the Minneapolis Public Library.

At its annual meeting the Board approved transfer of those items to Minneapolis Public Library (MPL). Proper care would reside with MPL. Ownership would still reside with the Athenaeum. Should any item be returned to the Athenaeum, the Collection Committee would then consider appropriate action to suggest to the Board.

The second and final meeting of the committee was held on November 15. Walter Pratt sat in for Bill Laird. Under discussion were lists of items over $500.00 for addition to the five Athenaeum collections and a review of funds available. The group directed the Athenaeum Librarian to attempt to

-201- obtain the following: With General Fund monies-- l)Giovanni Mardersteig's magnum opus The Fables of Aesop@ $2750.00; 2)Edward s. Curtis's~ North American plate #347@ $800.00; and 3)Jean Lursat's illustrations for Jean de La Fontaine's Vingt Fables@ $1,850.00; With Spencer Fund monies-- 1) Ch~rlee De~s~lines d'Orbigny's Dictionnaire Universel d'Histoire Naturelle @ $5,500.00; 2)Andrew Jackson Grayson's Birds~ the Pacific Slope @ $4,500.00; and 3)Robert Warner's Select Orchidaceous Plants@ $7,500.00. The librarian was successful except for Lurs:at' s illustrations and Warner's Select Orchidaceous Plants. The latter, a presentation copy to the Queen of Belgium, had already been sold to a Parisian bookseller. At its meeting of November 29 the Board approved all purchases.

COLLECTION DEVELOPMENT The total number·of volumes in the Athenaeum collection as of January 1, 1989 was 100,768. Purchases were confined to the five collections maintained within the Special Collections Department. Since the Spencer and Heffelfinger Collections have no equal in the Upper Midwest, expendi­ tures are being concentrated in these areas. Most of the money spent on the History of Books and Printing Collection is committed to continuations.

In addition to the new acquisitions mentioned above other important purchases include the following:

SPENCER COLLECTION l)Smith, James Edward. A Grammar of Botany. New York, 1822, With 21_ hand-colored lithographed plates executed by firm of Barnet & Doolittle. Purported to be "first lithographic house in the United States" and "first book illustrated with lithographs in the United States." 2)PhHlirs, Henry. Floral Emblems. London, 1825. With hand-colored plates by the author of Pomarium Britunnicum. 3)Bon~~arte, Charles Lucien.! Geographical~ Comparative List of the Birds of Euroee and NorthAmerica. London, 1838. This work served as the terminal point for the friendship between John James Audubon and the author.

NORTH AMERICAN INDIANS COLLECTION l)Eastman, Mary H. The Romance of Indian Life, with Other Tales. PhilA

-202- HEFFELFINGER COLLECTION l)LaFontaine, Jean de. Excerpta ~ Fables Choisies de la Fontaine. New York, 1810. First American edition of LaFontaine. Printed by the Economical School to educate children of French emigrants residing in New York.

HISTORY OF BOOKS AND PRINTING COLLECTION l)The Pentagram Press Commonplace Book. Minneapolis, 1988. Leather edition, lettered A-Z, signed by most living contributors. Includes 59 different handset types on Arches Wove paper and 112 press runs.

In addition to purchases, transfer of Athenaeum volumes back into Special Collections has augmented the five collections. Most noteworthy in 1988 was the return of the Penrose Annual volumes for 1900-1982 from the Technology and Science Department to the Athenaeum Board Room.

Furthermore, at its November meeting the Board approved a resolution to allow the Athenaeum Librarian to accept material from MPL collections at Central Library to be added to the five collections currently maintained.

GIFTS ---Mrs. Lyman, as in past years, gave the Athenaeum $500.00 at the end of the year. This amount was dedicated to assist in the purchase of plate number 347 entitled Ya 1kotlu 1 s-Quatsino to complete the Athenaeum set of The North American Indian of Edwards. Curtis@ $800.00. Whereas her contribution last year went to open a new chapter in the North American Indians Collection this year it went to close out an old and valuable one.

CONSERVATION As in 1987 the Minneapolis Public Library paid Scott Husby, hand book­ binder, $3,000.00 to restore Athenaeum books from their five collections. The following were treated in 1988: l)Aesop. Aesopi Phrygis et Aliorum Fabulae. Lugduni, 1542; 2)Aesop. Dodsley's rendition of Aesop's Fables. Philadelphia, 1789; 3)The Life and Times of Patrick Gass. 1859; 4) Schoolcraft, Henry R. The Indian in his Wigwam. Buffalo, 1848; and 5)The Botanical Register. London, 1815-17. 5 volumes.

In addition, two items were sent to the University of Minnesota Bindery for archival photocopying and binding. Incunabula Xylographica et Typographica 1455-1500, a 1910 dealer's catalog, cost $76.12 for copying, binding, custom handling, and treatment for 10 plates. w. Fletcher Johnson's Life of Sitting Bull and History of the Indian War of 1890-91 was used in the exhibit~ New Department to represent conservation activities. It cost $131.88. Both costs were picked up by MPL.

PUBLICITY The new credit line adopted by the Board at its annual meeting first appeared on the credit roll of the videotape '~bjects of Bright Pride: Northwest Coast Indian Art from the American Museum of Natural History" which ran June 11-August 14 at the Minneapolis Institute of Arts. Pictures were used from Curtis's The North American Indian.

-203- The entry for MPL as it had appeared in the American Library Directory was updated to show·more accurately the collections maintained currently by the Athenaeum. This emendation should appear in the 1990 edition.

The Heffelfinger exhibition of 1987 was transported to Carle·ton College in 1988. It ran from May 4-June 21. On May 18 the Athenaeum Librarian gave a lecture at Carleton entitled'~ Walk with Aesop, 1500- 1985."

Beginning on July 25 and approximately every nine months thereafter, a page with a listing of new acquisitions to both the Minneapolis Athenaeum and Special Collections Department will be attached to the Official Bulletin, a weekly publication distributed to library employees.

In November Dr. Norman Baker of the Orchid Society of Minnesota met with the librarian. Discussion ensued on support of acquisitions of orchid books and for preservation of same already in the collection.

On December 8 The Ampersand Club held its monthly meeting at MPL. The group toured the newly installed exhibit entitled! New Department: Ten Special Collections of the Minneapolis Public Library and the Minneapolis Athenaeum. The opening reception took place on December 15. A four page brochure delineating the ten collections and a 16 page annotated bibliog­ raphy describing every item in the show is being distributed to appropriate repositories across the United States and Canada.

The end of the year saw most non-Athenaeum materials removed fro~ the vault. The five Athenaeum collections had been divided by format (regular vs oversized), by classification (Library of Congress vs Dewey Decimal classification), and then by call number. Collation of major volumes (Audubon, Catesby, and Curtis, e.g.) had been completed.

The activities of the Collections Committee and the reciprocal transfers between the Minneapolis Athenaeum and MPL during the past year to build collections within each organization have been especially rewarding for this librarian.

Respectfully submitted,

Edward R. Kukla Athenaeum Librarian

-204- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

ANNUAL REPORT OF THE DIRECTOR ANNUAL REPORTS of DEPARTMENTS COMMUNITY LIBRARIES ATBENAEUM

1988

Volume II CONTENTS

VOLUME II

COMMUNITY LIBRARIES

1988

Chief of Community Libraries . 1 Community Libraries Book Selection Librarian. 14 Community Libraries District I. 19 North Regional. 22 Northeast 27 Pierre Bottineau. 31 Webber Park. 35

District II 39 Southeast 41 Sumner 44 Walker 47

District III 52 Hosmer 54 Linden Hills 58 Washburn. 64

District IV 70 East Lake 72 Franklin. 77 Nokomis . 82 Roosevelt 87 ~~....,..._.,.,.-,~-~~------

COMMUNITY LIBRARIES

ANNUAL REPORT

1988

The library's strategic planning retreat in the late summer of 1987 resulted in a five year strategic plan, 1988-1992, and established a participatory, cyclical planning process. The planning document reaffirmed the library's mission statement, defined 5 specific goals, and provided the framework for each cost center to determine objectives to meet the Library's goals and, ultimately, fulfill its mission. The "Community Libraries Cost Center Planning Document" for 1988 and 1989 ensued. Completed in April, it delineated role priorities for each community library, established specific objectives and action plans for Community Libraries as a whole and for each of its four districts, and provided a path and vision to the desired outcomes and accomplishments for 1988 and 1989. The vision for the year of 1988 became reality as Community Libraries' achievements progressed throughout the year. This report documents that reality.

All collection development objectives for 1988 were completed. In order to meet a newly articulated role of Community Libraries of providing "support to adults and children in their endeavors to learn," several steps were taken. To ensure materials collection support for this role, the juvenile non-fiction collection, used for school assignments and independent learning, was targeted for improvement based on an assessment of needs by agency supervisors. As a result of this collection development focus, juvenile material expenditures were up 14.8% over 1987. Adult basic education collections were initiated at North Regional, Northeast and Hosmer and continued at Franklin and Sumner. Purchase of the highly used World Book Encyclopedia was moved from a 5 year cycle to a 3 year cycle to improve patron accessibility to currency of information, and the vertical file received renewed attention as a potential resource for providing supplementary, yet inexpensive, material for school assignments and other current information needs. A "Vertical File Policy and Procedures" document was developed, outlining the nature, organization, and scope of Community Libraries' vertical files, and moving vertical file selection responsibility from the Book Selection Librarian to a rotating basis among districts. Other collection development objectives achieved in 1988 included establishment of a centralized, rotating books-on-tape collection housed at North Regional, expansion of the compact disc format for audio materials to five agencies (East Lake, Walker, Washburn, Linden Hills, Southeast), and an increased number of trade paperbacks where warranted.

-1- The Library's new performance appraisal system was introduced to all staff for implementation in 1988. It required development of written job performance standards for all classified and non-classified positions. Because 1988 marked the year that the library's automated circulation and acquisitions system were fully integrated into the worklives of Community Libraries' staff, it was perfect timing to review each job position and determine job responsibilities, tasks and expected competencies. Throughout the process, subordinates worked together to establish realistic, fair standards that reflect expectations for quality work and good library service. A Library Aide II committee was most helpful in studying aide positions in Community Libraries and providing a report that became the basis for formulating performance standards for library aide positions. By years end, performance standards had been completed for all but one job title in Community Libraries.

The examination of the job responsibilities and duties of district librarian led to a determination that this position was comparable to that of Central department head. The position of district librarian, created in January 1980, began as a Librarian III, the same job classification as an assistant department head. It was later upgraded to Librarian III A. On March 2, 1988 the Library Board approved the reclassification of district librarian from Librarian III A to Librarian IV.

In conformance with the Library's goal of applying new technology to improve service and operational efficiency, telefacsimile (FAX) machines, provided by Copy Duplicating Products, were made available for patron use at the four district libraries in April. The fax machines were also intended for staff communications from Central to the district and between district libraries. After three months of providing fax service to the public, the service was discontinued because of the inability to meet public demand. Although requests were not frequent, fully accommodating requests for long­ distance transmission was not possible without adding dedicated telephone lines. In addition, staff could not always respond quickly to requests for faxing while providing basic library services as reference and circulation.

Other technological improvements in Community Libraries in 1988 include the completed installation of a long-awaited new telephone system in all agencies plus the addition of an IBM compatible computer and NEC 7 printer in each district library and the Book Selection Office. Initially the computers were used for word processing and as back-up for the Minneapolis Automated Circulation Control System (MAX). Modems and telecommunication software will be installed early 1989 to allow North Regional and Walker the capability for online searching of Datatimes and Dialog. In addition, the computerized substitution system, developed by Polich and Associates with the assistance of the Community Libraries Clerk, was completed along with an excellent documentation manual.

Obtaining funding for the expansion and remodeling of Washburn Community Library was an objective which occupied a considerable amount of time in 1988 but effected an agreeable result. The process was not without problems. In April, a 4 million dollar building proposal was submitted to the Capital Long Range Improvement Committee (CLIC). It essentially proposed razing the existing building and rebuilding a larger, more efficient library on the current site. This building project was the result of the Library Board

-2- seeking a solution to a need for a larger library while being responsive to public concerns which emerged in 1987 and to a community task force building concept recommendation. As the CLIC committee pointed out, the proposal was impractical and costly. The Library responded by presenting a modified, 2 million dollar proposal at a CLIC hearing in August which called for a 5,000 sq. ft. expansion and major remodeling. By year's end, CLIC had approved $300,000 for design work for the modified proposal, and selection of an architectural firm for the project was underway. Meanwhile, Washburn's workroom was reorganized to increase efficient use of its congested space, and the adult side of the public service area became less crowded by moving science fiction, westerns and romance books into its courtyard.

Community Libraries achieved its three specific library service objectives, all focused on prevention of illiteracy and reading encouragement. The bookmobile, for the second summer, proved its desired presence in Northeast Minneapolis. In response to a need for improved accessibility to books for children, the vehicle visited three park locations (Waite Park, Beltrami, and Audubon) for a total of 64.5 hours, up from 48 hours last summer. Stocked primarily with children's paperbacks and staffed by one professional and one Library Aide I substitute, the bookmobile circulated 6,560 items or slightly more than 100 books per hour, a figure only second to our busiest community library, Washburn.

The second library service objective was achieved thru the continuation of the Franklin Learning Center (FLC) at Franklin Community Library. The FLC project was awarded a second LSCA Title VI grant of $25,000 from October l, 1988 thru September 30, 1989 to continue providing computer assisted instruction to adults for basic skills improvement. Designed to serve 75 students during its first year, the program reached an enrollment of 107 during this period. Over 40% of the students were American Indian, the targeted population. Several students reported attainment of their learning objectives including passing GED tests, entering college, and obtaining jobs. A proposal for a continuation of this program thru September 30, 1990 was submitted to the federal government in November.

Community Libraries' third library service objective was met thru the efforts of a committee appointed to plan and implement services to support the Library's "Year of the Young Reader" campaign in 1989. As part of the planning, a jointly conceived proposal between Central Children's Services and Community Libraries for a reading fair to be held at Minneapolis Head Start Early Childhood Family Development Center in February, 1989, was submitted to Minneapolis Public Schools Community Education Department Youth Development Grant. The $3,000 awarded to the library will directly contribute to linking approximately 500 at-risk children and their families to libraries and books. A kick off celebration for "Year of the Young Reader" was held during Children's Book Week, November 14 - 20, with children's events in each agency and a successful "Library Card Promotion Campaign." Nokomis registered the greatest number of new registrations at 206. In conjunction with the library card promotion, the library revised its policy on library card registration, allowing children of any age to sign-up for a card without the requirement of a signature.

-3- Community Libraries' circulation increased 2.55% over 1987, exceeding its stated objective of 1/2% growth. For the first time since 1961, Community Libraries has surpassed the 2 million mark, circulating 2,021,898 items! A concomitant increase in other performance measures occurred. Reference and directional questions increased almost 20%, summer reading program enrollment was the highest-ever at 10,722, and all staff presentations were up almost 8% with an audience increase of 5% over 1987. Community outreach efforts were remarkably strong. Staff gave approximately 24% more presentations in the community this year with increased attendance of slightly over 19%. These results deserve applause and celebration, evincing the ever-enthusiastic spirit, caring and commitment of staff.

The importance of community libraries to their neighborhoods was highlighted on the front cover of "Priorities 1989," the Mayor's 1989 Budget Summary, which depicts a color sketch of children reading on the lawn of Nokomis Community Library. The original drawing by Marlena Bromschwig of the City Planning Department was framed and presented to the Nokomis staff during the open house of Nokomis Library's 20th anniversary celebration on September 15. Mayor Donald Fraser commented on the drawing in his budget message, "I believe that community libraries are an important part of neighborhood livability, as the cover of this year's budget book beautifully illustrates." Indeed, the portraiture is an everyday reality for Community Libraries. Staff in all fourteen agencies work continuously to establish the library as an essential contributor and partner to improving neighborhood vitality thru provision of useful services and community networking.

Several distinctive networking initiatives were successfully accomplished in 1988, increasing neighborhood awareness and support for community libraries. East Lake cooperated with the staff of First Bank Lake in a public/private sector collaboration to present a "Read-to-me" program which emphasized the importance and joy of reading aloud to children; Sumner cooperated with U.S. West Northside Community Service Team to provide a picnic lunch and field trip to the Science Museum of Minnesota for over sixty children who completed the Library's summer reading program, "Hooray For Library Kids," by reading at least ten books; Linden Hills joined its community in celebrating the neighborhood's centennial year during the 14th annual Linden Hills Festival in May; and Northeast co-sponsored "Hooray for May Day" with Northeast Community Education and provided storytelling, musical entertainment, and other events in the library. Those who applied for a library card received a 10% discount on summer community education classes.

Daily public service, given cordially and with respect to all, is no less important than special library events, although not as often recognized as noteworthy. Catherine Sleezer, a library patron and mother, took the time to esteem one community library, Franklin, for the "magic" it created for her children thru its caring staff, a welcoming environment, and quality service. In an article, "I found the Perfect Public Library" published in Minnesota Libraries, Summer 1987, she bestowed bountiful praise on this inner city library, an honor the entire library can take pride in.

-4- Community Libraries continued its affirmative and steady efforts to foster cooperation between schools and neighborhood libraries. Spring and fall school visits by all agencies promoted the summer reading program, the November library card registration campaign, and general use of the library for pleasure reading and school assignment information. The diligent efforts of District III' s professional staff, working with the Public Relations Office, produced an attractive, useful, and hopefully enduring brochure, "Working Together," directed at school teachers and furthering communication with schools. In October, the Library's online catalog was made available to students and school personnel at Washburn High School thru a pilot project that ends early in 1989. The district librarian at Washburn provided training for use of the online catalog and on-going support to the Media Center's staff at the high school.

Several major improvements were made to the physical plants of Community Libraries this year. Washburn received a new roof, and major sections of Northeast's roof were replaced while staff provided limited service for most of December from the library's meeting room. Southeast and Sumner received new, attractive, energy-efficient, wood paneled exterior doors, improving building security and beauty. Glass panels on the sides and at the top of Sumner's new doors created a more inviting entrance and needed light. Replacement of gutters and downspouts at Sumner also improved its appearance. New boilers were installed at Walker and Hosmer, and a new compressor at Walker should improve its air conditioning system. Heat exchangers were replaced at Northeast as was the duct mounted heater at Webber Park. Painting freshened and renewed the interior appearances of Hosmer, Linden Hills, Southeast and Walker. Franklin's exterior trim was painted in preparation for new aluminum windows to be installed in early 1989. During the summer, several community library sites received help with exterior yardwork by teens thru the Library's participation in a project of the Minneapolis Park and Recreation Board called "Teen Teamworks." However, the severe drought conditions of summer 1988 limited the need for actives as lawn moving.

Community Libraries were examined to determine whether "smoking permitted" areas were allowable in staff lounges or kitchens under the Minnesota Clean Air Act. During 1988, the entire buildings of Linden Hills, East Lake and Nokomis were designated as "no smoking permitted." This examination process will continue in 1989. The Emerson Room at North Regional Library was moved and integrated into Special Collections at Central in May. Promotion, maintenance, and visibility of this collection will be greater in its new location. Although this room stands empty for now, the main service floor at North Regional bustles with activity. Steady use of its furnishings required replacement of ten adult oak chairs and juvenile furniture. Two oak tables and eight oak chairs with blue cloth upholstered backs were added for children. Also added were two end of range units with oak panels to accommodate the collection and match the decor.

-5- ______., ____ _

In April, the heavy, wrought iron sculpture in Northeast Library was disassembled, removed, and stored at Franklin in order to provide space for additional, new shelving needed for collection growth. Shelving, ordered to match Northeast's existing bookcases, was installed in the fall. All thirteen leather chairs at Northeast were sent out for reupholstery. Although the cost of recovering the chairs in leather was prohibitive, a color matching the original leather was selected in cloth.

Other major equipment and furniture purchases made in 1988 include ten folding tables for use in meeting rooms, twelve book trucks, 150 additional "weeds" bags, a new channel loading film projector for Webber Park, twelve taping system applicators, a display case for the centralized collection of books-on-tape at North Regional, and thirteen steno chairs.

Again this year professional staff as well as shelvers and aides temporarily exchanged work locations to improve their skills and knowledge and support library staffing needs. Nancy Kweik, Children's Librarian at East Lake, was detailed to Community Librarian at Linden Hills for one month when Connie Hill joined a team of 20 librarians, selected by the Citizen Ambassador Program of People to People International, and traveled to the People's Republic of Chine to share her experiences using current technologies to modernize libraries. Grace Belton, Community Librarian at Sumner, and Dan Kelty, Children's Librarian at North Regional, exchanged work locations for a 2 month period, each working half time at the other's library. Mr. Kelty also exchanged duties with Joanne Bondy at Franklin from September thru November. David Benidt provided additional professional support for District IV when he returned to Community Libraries in May after a leave of absence and a temporary assignment in the Sociology Department. Mr. Benidt served as an "extra librarian, filling in for emergencies and assisting with basic agency work while waiting for a permanent assignment. District Librarians provided many staff exchanges for library aides for training and job enrichment, and shelvers were frequently asked to assist in another agency during shortage of shelving help the last half of the year.

Commitment to public service persists in Community Libraries in the face of changing demographics of Minneapolis and the challenges they engender for libraries. Growing poverty, drugs and youth gangs, illiteracy, and latchkey children are visible problems that loom in Minneapolis neighborhoods. While each community library will continue in 1989 to serve the general educational, informational and leisure reading needs of patrons, energetic networking and community outreach must also continue so libraries, in alliance with neighborhoods, can translate unique needs of target groups into library services.

Respectfully Submitted,

/ _/~~ /. ,,<(!Z...--vt/~ /-~a;y I.y{ Lawson Chief, Community Libraries

-6- ANNUAL REPORT

STAFF OF COMMUNITY LIBRARIES 1988

Mary L. Lawson Chief, Community Libraries Daniel P. Teisberg Book Selection Librarian

David Benidt Librarian II - May 1988- Jane H. O'Brien Community Libraries Clerk

Mary Heiniger Clerk-Typist II - August 26, 1988 Janet M. Rogers Clerk-Typist II - September 12, 1988-

-7- AHHUAL REPORT

STAFF

OF THE

COHMUNITY LIBRARIES

1988

Substitutes - Librarians/Library Assistants

Adamson, Wendy Librarian II January 2 - Beccone, Jean Librarian II to August 17 Burke, Helen Librarian II Friberg, Susan Librarian II Gronbeck, Nancy Librarian II Gurstell, Carol Librarian II to July 11 Hall, Lois Librarian II Henderson, Floyd Librarian II Herbert, Dorothy Librarian II Herther, Nancy Librarian II Hurd, Carole Librarian II Jensen, Teresa Librarian II Kee, Lorna Librarian II to July 7 McConnell, Marilyn Library Assistant Mathisrud, Jane Librarian II to May 21 Pieri, Ann Librarian II to May 12 Porfiri, Lois Librarian II Ryan, Ann Librarian II April 20 - Sherfey, Bill Librarian II Siegler, Marla Librarian II Simenson, Laurie Librarian II Sorensen, Carolyn Librarian II Sterling, Janet Library Assistant Thomas, Nancy Librarian II June 14 - Thompson, Lois Library Assistant Till, Chris Librarian II Woodstrom, Roy Librarian II

-8- ANNUAL REPORT

STAFF

OF THE

COMMUNITY LIBRARIES

1988

Substitutes - Library Aide

Beckwith, Phillip September 13 - Cherne, Yvonne Christianson, Yvette Derbis, Mary Forsberg, Harriet Fuentes, Claudia October 5 - Hanson, Anne to October 4 Hanson, Richard August 23 - October 13 Hanson, Ruth Johansen, Bruce September 19 - Lampley, John to October 25 Micka, Curt May 5 - October 31 Midgett, Jerry May 4 - Milewski, Sharon Miller, Jeffrey December 5 - Miske, Timothy Mruz, Douglas to April 4 Ohnstein, Lester Paper, Elizabeth December 5 - Peterson, Marie to July 11 Pruszynski, Catherine Siemers, Mae Sroka, George Jan. - May 2, September 19 - Staubus, Yvonne Turnbull, Patricia Villars, Helen Ware, David to July 12

Substitutes - Library Page

Babineau, Jane December 5 - Berhane, Yohannes Hendler, Randy Nathanson, Mark August 25 - September 30

-9- ABHUAL REPORT

COMMUNITY LIBRARIES

STAFF ACTIVITIES

1988 Librarians

Mary Lawson

Minnesota Coalition Against Censorship: Minnesota Library Association delegate; Board of Directors Minnesota Literacy Council, Board of Directors

American Library Association Annual Conference, New Orleans

"Microcomputer Technology for the 90's," seminar by Robert Walton "How to Testify as a Witness," City of Minneapolis

Daniel Teisberg "Advanced Reading Skills," City of Minneapolis

Clerical Jane O'Brien

Employee Recognition Committee, Minneapolis Public Library and Information Center, member "Introduction to Hard Disk Personal Computers," City of Minneapolis "Coping with Difficult People," City of Minneapolis

-10- MIIOfEAPOLIS PUBLIC LIBRARY ARD IHFORMATION CEBTER COMMUNITY LIBRARIES

RANICE]) BY CIRCULATION PER FTE

1988

Agency FTE TOTAL CIRC CIRC PER FTE

East Lake 6.87 221,493 32,241

Washburn 10.74 344,733 31,878 Nokomis 6.31 196,536 31,147

Northeast 4.95 142,660 28,820

Pierre Bottineau 1.2 32,442 27,035

Linden Rills 5.10 135,416 26,552

Walker 9. 77 253,482 25,945

Roosevelt 4 103,192 25,798 Webber Park 3 69,078 23,026

North Regional 10.62 243,841 22,961

Franklin 3 67,671 22,557

Hosmer 3 65,823 22,108

Southeast 4.85 96,324 19,861

Sumner 3 41,591 13,864

-11------·------

MINNEAPOLIS PUBLIC LIBRARY AHD INFORMATION CENTER

COMMUNITY LIBRARIES

RANKED BY REFERENCE PER FTE

1988

AGENCY FTE TOTAL REF REF PER FTE

Walker 9.77 60,160 6,158

East Lake 6.87 38,034 5,536

Washburn 10.74 55,660 5,182

North Regional 10.62 53,180 5,008

Northeast 4.95 23,839 4,816

Roosevelt 4 18,850 4,713

Pierre Bottineau 1.2 4,700 3,917

Southeast 4.85 16,311 3,363

Nokomis 6.31 19,178 3,039

Franklin 3 8,927 2,976

Linden Hills 5.10 12,188 2,390

Hosmer 3 5,827 1,942

Webber Park 3 5,775 1,925

Sumner 3 3,830 1,277

-12- KIBREAPOLIS PUBLIC LIBRARY AlfD IRFORIIATIOR CENTER

COKIIUHITY LIBRARIES

RARICED BY CIRCULATION PER BOUR 1988

AGENCY CIRC HOURS OPEN* HOURLY CIRC Washburn 342,372 3,068 111.6

Bookmobile 6,560 64.5 101.7 East Lake 221,493 2,392 92.6 Walker 253,482 3,068 82.6 Nokomis 196,536 2,392 82.2 North Regional 243,841 3,068 79.5 Northeast 142,660 2,392 59.6

Linden Hills 135,416 2,392 56.6 Roosevelt 103,192 2,002 51.5 Southeast 96,324 2,392 40.3 Webber Park 69,078 2,002 34.5 Franklin 67,671 2,002 33.8 Hosmer 65,823 2,002 32.88

Pierre Bottineau 32,442 1,144 28.4 Sumner 41,591 2,002 20.8

* Hours open is based on weekly hours x 52.

-13- COMMUNITY LIBRARIES BOOK SELECTION OFFICE ANNUAL REPORT 1988

In 1988 Community Libraries circulated 2,021,398 items, passing the two million mark for the first time since 1961. This was an increase of 2.53% over 1987 circulation. Except for 1982, when a financial crisis forced us to cut our book budget 17.2% from the 1981 level, community libraries have achieved a circulation increase every year since 1979. This year we tried to reflect the high priority all agencies assigned to improving the juvenile nonfiction collections by devoting as much of the budget as possible to the current juvenile and juvenile replacement accounts. As a result, total juvenile expenditures were up 14.8% over 1987, with expenditures for juvenile replacements up 26.46% and for current juvenile titles up 22.18%. On the adult side, we tried to maintain 1987 levels of expenditure as far as possible, with the overall 3.20% increase reflecting inflation rather than new programs. Some extension of established activities was undertaken, however. While continuing the adult basic education collections at Franklin and Sumner, we established new collections at Hosmer, Northeast, and North Regional. First steps were taken to move from a five-year replacement cycle for the World Book Encyclopedia to a three-year cycle, expected to be fully in effect by 1990. The opportunity to select trade paperbacks during Bookmen buying trips, limited in 1987 to Franklin, Hosmer, Northeast, Southeast, and Sumner, was extended to all agencies and supported by the replacement quotas on a basis of two-thirds of a quota unit per trade paperback volume. Similarly, we established a procedure permitting the selection of adult remainders during Bookmen visits, supported by the replacement quotas on the same basis of two-thirds of a quota unit per volume. New compact disc collections were set up at Linden Hills and Southeast. compact disc collections have now been established at East Lake, Linden Hills, Southeast, Walker, and Washburn. In 1989 we expect to develop additional compact disc

-14- collections at Northeast, Nokomis, North Regional, and Roosevelt. Compact discs and cassette tapes have been rapidly replacing the old LPs, which will soon be as obsolete as the old 78s.

The vertical file budget was increased in 1988, and the responsibility for selecting materials was given to Jeanette Larsen at Southeast. Selecting vertical file material is very time-consuming, and we hoped a selector in one of the community libraries would be able to devote more time to the task than I could. The plan is to rotate this assignment among the districts so the burden is shared equally.

For several years we have considered centralizing our collection of books on cassette at North Regional, following the pattern of the large print collection, in the hope that each cassette would reach a wider audience and the clientele of each agency would enjoy more variety. This year a centralized collection was made a reality. All branch holdings of books on cassette were called in to be integrated into a single collection, and a separate budget was set up to buy additional cassettes. At present, the collection is inadequate, but we hope we can increase the budget next year and do some massive buying. Books on cassette have become very popular and the number of titles available for purchase has grown rapidly in recent years.

This year we weeded the large print collection and undertook a study of circulation patterns to determine whether we should eliminate any of our standing order plans. Prices of large print books have been increasing steadily, and we wanted to see if there was some place we could cut back. It turned out that none of the groups performed so poorly as to mandate cancelation of any plan, but we did find some places where cuts might be made if needed.

Similar studies were made of the circulation patterns of Avalon romances and westerns and Doubleday Crime Club titles, Double D westerns, Starlight romances, and Doubleday science fiction titles. On the basis of these studies we canceled twenty-five subscriptions.

The vacation planner collections begun in 1987 were continued again in 1988. Most of the processing was done in the branches instead of centrally in this office, but still there was a lot of work involved. More than 540 letters were produced so that each branch could make its own requests. We chose this method because so many offices would not supply the multiple copies we asked for in 1987. Very likely these collections will be continued in 1989.

-15------·------·-~~~---.. ---~-

Last year, I reported a glitch in the Geac software which caused the last-activity date to change for all attached items every time a change was made in a MRMS record. I've been assured that this problem has been corrected in Geac's Release 12, but at year's end, we were still waiting for EDP to install this new software, so we do not know for certain if this is really true.

Since our objective weeding scheme counted on the last­ activity date to delimit the shelf-time period, the lack of this date has serious consequences for the weeding program.

We are trying to continue objective weeding using other expedients, but the process is becoming increasingly cumbersome, and the reliability of the results ever more in doubt. In spite of these problems, we managed to weed twenty­ four collections this year, including adult fiction at East Lake, Hosmer, Northeast, Nokomis, North Regional, Roosevelt, Southeast, and Sumner; adult nonfiction at Northeast, Nokomis, North Regional, Pierre Bottineau, Sumner, Walker, and Washburn; the juvenile collections at East Lake, Northeast, Pierre Bottineau, Roosevelt, Southeast, Walker, Washburn, and Webber Park; and the large print collection at North Regional.

Mary Heiniger (who had been my clerk-typist II since July 1984) decided to retire in August after struggling with ill health for several months. I was very sorry to lose her services. She was a steady, conscientious worker, and I had come to depend on her to deal with much of the detail work that the Community Libraries Book Selection Office must manage.

Fortunately, Janet Rogers, whose keypunching duties in EDP were being eliminated with the phase-out of the IBM System 3, chose to transfer in as her successor, so the position was vacant for only a few weeks.

In September, a new IBM-compatible computer was added to our office equipment, so this fall we have kept busy trying to automate as many of our procedures as possible. We are now keeping track of quota use and unit costs using Lotus 1-2-3 spreadsheets.

I've developed a spreadsheet for assembling collection statistics for each branch, using item counts by material type produced by Geac, so we can now have a monthly report of community library holdings (to coincide with the statistics issued monthly for Central) to replace the quarterly reports we got in the past.

-16- I've also produced an inventory by location code for the entire system. This is useful for writing the "rules" for producing objective weeding lists, since it shows what location codes are actually in use in each library and whether the collection segment identified by a location code is large enough to warrant inclusion in the "rules".

We are still reformatting the Geac budget reports each month, inputting the data manually. We hope someone will soon come up with a way to download this data in ASCII characters so we can import it directly into our spreadsheet from a floppy disk. In the meantime, Janet Rogers usually starts inputting the data at work, and I copy the file to a floppy disc to take home and complete on my own computer in the evening.

Since we have WordPerfect on our computer as well as Lotus 1-2-3, we have put our routine memos on the hard disk and are able to edit and print them in a fraction of the time it used to take to type them. In the coming year, we hope to produce all our letters requesting catalogs from publishers on the computer. Similarly, we hope to use WordPerfect to produce the·letters requesting material for our vacation planners. The possibilities opened up by this technology are quite exciting, and in the coming year, no doubt, we will find new applications of which we currently have no inkling.

Respectfully submitted, /{}~/J~ Daniel P. Teisberg Community Libraries Book Selection Librarian

-17- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMMUNITY LIBRARIES BOOK BUDGET Annual Expenditures by library and Major Account Category, 1988-87 'I------'1 ADULT ACCOUNTS JUVENILE ACCOUNTS '------' '------~----.' ' :Juvenile ' ADULT & :Encyclo- : :0neshots,: Adult ' :pedias & : Adult Adult Booting :vF, Adult: Phono­ ADULT :Juvenile :Juvenile Phono- : JUVENILE : JWENILE :AQeney: :Reference: Current :Rep lace- Ahead : & Teen : discs & ACCOUNT Current :Replace- :Juvenile discs & ACCOUNT ACCOUNT :Symbol: Year : Books Books : nents Books :Paperbks.: Tapes TOTA~S Books : ments :Pai:,erbks.: Tapes TOTALS TOTALS I L I I I I l I I I I t I I t I 1------J ------I------1------I------I------J ------,------I------I------I------t ---- I - - I - I - t 1988 $1,194 122,943 $4,115 $6,284 $4,316 $2,252 $41,104 $8,518 $6,725 $2,694 $589 $18,526 $59,630 : EL : 1987 : $3,802 : $23,188 : $4,178 : $5,579 : $4,382 : 12,960 : 144,089 : 16,992 : $5,542 : $2.718 : $1,250 : $16,503 : $60,592 : I l f ! I t I I I I I l I I I I I------1-----, ------!------I------I------I------I------t ------1 ------I------I -- -- ! - l , -- I - l 1988 $1,026 $7,088 $2,286 12,532 $3,596 $851 $17,379 $4,488 $2,052 S2, 058 1499 $9,098 $26,476 : FR : 1987 : $589 : $7,423 : $3,400 : 12,716 : 13,662 : $822 : 118,611 : $3,725: $1,820: $1,779: $650 : $7,974 : $26,585 : I I I I I I I I I I I I I I I I ,------I------I------!------I------I------.------I------I------I------I------I------I------I- -- t ------I 1988 $1,147 17,889 : $2,510 $2,679 $3,691 1791 $18,708: $4,468 SI, 745 12,050 $455 $8,718 127,426 : HO : 1987 : $416 : 15,483 : $1,716 : $2,559 : $3,899 : $934 : $15,006 : $3,595 : $1,669 : $2,211 : $635 : $8,111 : $23,118 : I I I I I t I I I I I I ! I I I t -----!-----I------!------f ------l------I------I------t ------. ------! ------, ------, ------. ------1------I 1988 $630 $13,236 Sl,922 $3,909: $3,533 $1,569 $24,798 $5,417 12,858: $2,065: $495: 110,835: $35,633 : LH : 1987 : Sl ,361 : $12,241 : $987 : $3,569 : $3,852 : $1,532 : 123,542 : $4,466 : $1,663 : $2,015 : $983 : $9,127 : $32,669 : I t t I I I I I I I t I l I I I l ------I----- I------1------,------! ------,------I------!------t ------1------I------.------I------. ------1 1988 Sl,228 $14,643 $2,885 $4,074 $3,773 Sl,091 127,694 $5,391 $2,410 $1,775 $573 110,149 $37,842: : NE : 1987 ', $938: $12,489: $2,959: $3,878: $3,922: $1,635: 125,822: $4,350: $2,181: $1,789: mo : $9,040 : s34,862 : I I 1 I I I I I C I I I I I I I I ------I ----- t ------, ------I ------I ------I------I ------I ------, ------I------I ------I •------t ------1------l 1988 S1, 410 $20,413 $2. 761 $5,117 $4,171 $1,677 $35,548 : $7,062 $5,745 $2,519 $693 $16,020 $51,568 : NK : 1987 : $946: $21,813: $2,310: $4,634: 13,947: $1,032: $34,681 : $5,783: $3,845: $2,574: $1,127: 113,329: $48,011: I I l I I I I I I I I I I I I I I-----!-----1------I------,-----,------,------I------,------l------I------1------I------t ------. ------, 1988 $1,739 $39,114 $5,697 17,846 15,556 13,566 $63,518 $8,678 S5, 719 $2,629 $826 $17,853 181,371 : NR : 1987 : 11,545 : $36,530 : $6,324 : $7,533 : $5,687 : $2,183 : $59,803 : $7,124 : $3,524 : $2,952 : $1,208 : $14,808 : $74,611 : I 1 I I I I t t I 1 I I I I I I I------1------I------.------I------,------.-----•• 1------t ------I------.------I------I------,------,------I 1988 1813 16,007 S206 S11 $1,650 $319 $9,006 $2,284 $152 $972 $375 $3, 783 $12,789 : PB : 1987 : m : 14,633 : $90 : so : $1,529 : $562 : S6, 888 : S2, 144 : $515 : $964 : mo : $4,053 : 110,942 : I I I I I I t I I 1 I l t t t I I------1-----.. I-----... ---,------I------,------1------t ------t ------i ------,------I_.,. ______1------1------.------I 1988 1594 S13, 130 11,388 $3,293 $3,164 $867 $22,436 $5,728 $2,602 $1,673 $521 $10,524 $32,960 : RO : 1987 : Sl,073 : $11,611 : S!,385 : S3,140 : 13,516 : $840 : $21,565 : $4,668 : 11,329 : $1,872 : $880 : $8,749 : $30,313 : :----:----:------:------:-----· :------:------:------: .______:------:------:------:------:------:-.._. _____ : 1988 $701 : $13,094 $2,349 $3,613 $3,471 Sl, 877 $25,105 $5,461 $2,819 $1,813 $459 $10,553 $35,658 : : SE : 1987 : $628 : U2,087 : S2,131 : $3,340 : S3,296 : Sl,322 : 122,804 : $4,362 : Sl,828 : Sl,877 : $966 : $9,033 : S31, 838 : :------:-----:------:---.. --- :------:-----... -- :------:------: ------:------:-----:------:------:-----:------: 1988 $613 $6,864 11,674 Sl,358 $2,887 $691 $14,087 $4,502 l $1,458 $1,576 $450 : $7,987 $22,074 SU : 1987 : 1536: 17,157: Sl,888: Sl,174: S2,998: 1701 : $14,455 : $3,606 : $1,529 : Sl,593 : $558: $7,286: $21,741 : I _____ ,._ It .. _._ ___ I------I I __,. ___ I ___.,.. ____ I------I I---I .... -...-.. I------,------""I I II---•----!------I I_.,.I ____ ,..!------I 1I------It------' I 1988 $3,567 $23,928 $5,726 $7,897 $6,026 S2,626 S49, 770 18,668 ss, 035 $3,220 $697 $17,619 $67,389 : WA : 1987: $3,336: $24,316: $5,884: $7,685: $5,920: S3,432: $50,573: $7,018: $4,904: $2,903: $1,351 : $16,176: $66,749: :------:---- :---- .... ---:------:------:------:-~------:-----:------: ______... :--.... ---:------:------: ~----:------: : 1988: $1,759: $24,631 $6,208 $7,880: SS,630 $2,847 $48,955 $8,619 $6,785: $3,446 S822 $19,672 S68,627: : l.l'l : 1987: $1,868: $24,914: S4,927: $7,277: S6,594: S3,356: $48,937: $7,057: SS,743: S3,323: Sl,850: $17,973: $66,910: .I ---- I --- ,------1I I ------.I ------,------,I I ------.------.------II I I -----1------1 .------1------I I 1------l .------I I : 1988 : $330 : S6,408 $1,920 $2,740 $2,692 S613 $14,702 $4,343 Sl,503 : Sl,286 : 1487 : 17,620 $22,322 : : IJP : 1987 : S210 : $5,316 : $1,419 : $2,604 : $2,992 : $673 : $13,215 : $3,559 : Sl,553 : Sl,450 : $660 : $7,221 : $20,436 l :---:----:------:------:------:------:-----:------:------:-----:-----... --- :------:------1------:------: : COM. : I l LIB. : 1988 I $16, 751 : $219,388 $41,645 $59,2~ $54,156 $21,636 : $412,809 $83,627 $47,609 $29,778 $7,941 :1168,955 :1ss1,764 I : TOTALS: 1987 I $17, 322 : $209, 202 $39,597 $55,690 $56,196 $21,984 : S399, 991 $68,449 S37,646 130,020 m,270 :s149,385 :1549,376 :----:---:------:------:------:------:------:-----:------:------:------:------:------:----:----:

figures are actual expenditures as recorded on the Geac 8CQuisitions system. lcA'lile these l'lUl!bers heve been rounded to whole dollar 1111ounts, the U1Tounded rx.nbers were used in calculati119 totals. Consequently, the totals 1ay vary slightly fro11 those that would be yielded by the rounded runbers.

Expenditures for filmstrips end the bookmobile collection !Ind expenditures fro11 the Chief's account are not included in the table.

-18- DISTRICT I

ANNUAL REPORT

1988

District I had six goals for 1988. This report will summarize the objectives pertaining to each goal and describe how each was accomplished.

I. Collection and Information Services- Increase Circulation by 1%

All four agencies exceeded this objective with NE being the leader having a nearly 10,000 gain for the year. The action plans employed were the continued team approach for school visits, and outreach. The team concept shared resources and talents and promoted comraderie within the district. Materials were coordinated for daycare use. A district letter composed by NE children's person was sent to all daycares asking their cooperation. They responded to individual agencies. Expanded outreach and networking was accomplished by the art history and Polish paper cutting at PB, by the narrated slide show and parade participation at WP, by the income tax seminar and the spring co-sponsored program between NE and NE Community Education and by the income tax and antique seminars at NR.

II. Strategic Planning-Implement Methods

District objectives/action plans were incorporated into performance appraisals for the district. Many meetings with facilitators, like levels of staff and an all­ district meeting were held to hammer out responsibilities, tasks and eventually standards. The standards for these appraisals for all classifications were completed by year's end and will provide the basis for evaluating all performance in 1989. This time consuming detailed process, now completed should provide an atmosphere for positive communication at all levels.

III. New Technologies-Provide Machine-Assisted Reference

The action plans of offering machine-assisted reference routinely at NR had its onset in the installation of a microcomputer and printer. The modem had not yet been installed at this writing. However, these annual reports have been put on the hard disc using Word

-19- Perfect. State of the art telephone systems were installed and answering devices were in place at year's end. Telefax machines were installed in NR, later removed due to non-feasibility of this service.

IV. Staff-Increase Knowledge and Efficiency

Numerous staff exchanges were effected, usually for a day-long period. Every staff member in the district participated in these exchanges. The children's librarian at NR participated in two exchanges of some duration. He exchanged with the supervisor of SU for two months and the supervisor of FR for three months. He was acting head of NR for two months while that supervisor recuperated from hip surgery. These experiences afforded him hands-on supervisory experience in three unique circumstances. All staff attended a district-wide performance appraisal workshop and all participated in the system's Staff Development Day. Varying staff attended workshops, classes and conventions as delineated on accompanying pages.

V. Facilities-Make Efficient Use of Existing Space

NE utilized its meeting room as a "mini" library during the roofing project. NE created a viable plan for collection shift to be accomplished in 1989. NR mulled over uses for Emerson Room space. That collection was moved to Central and added to its special collections. Seniors had indicated an interest in a local community room. This will be explored further in 1989. All agencies weeded collections. Schedules and rotations were created for film strip and books on tape (TALK) collections.

VI. Services - Summer Bookmobile

Three stops were made weekly on Wednesday and Thursday in Northeast Minneapolis. Staffing was composed of NE and NR children's personnel (alternating) and a part­ time Library Aide I substitute. Paperbacks, some hardcover and adult materials were offered, as was the summer reading program. Weekly evaluations were made with a final summation written in September. Circulation was up over 1% from the previous year and the summer reading program saw more participants and finishers. The bookmobile also participated in the Northside Celebration with 100 plus circulation. Future service will occur in 1989.

-20- All agencies offered TALK cassettes on a rotating basis. NR and NE developed core collections of adult basic education materials. NE librarian coordinated and computed titles marked by District Librarian after consultation with personnel in agencies with existing ABE collections.

The Director visited all agencies in the district twice informally and once participating in staff meetings. The Chief of Community Libraries provided a Staff Recognition Breakfast, participated in the District Performance Appraisal meeting and worked a half day in each agency as well as many drop-in visits to all district agencies.

In summation, 1988 was spent using strategic planning methods, creating and laying the basis for yearly evaluations of activities, personnel, services and future planning. The year of 1989 will prove or disprove the validity of these measures.

Respectfully submitted,

District Librarian

-21- NORTH REGIONAL LIBRARY

ANNUAL REPORT

1988

This physically large, yet warm and personal agency was determined to serve two primary roles. The first was the provision and promotion of quality materials in a variety of formats for all people of all ages. The second was to provide support for adults and children in their endeavor to learn. A secondary role of supportive services for local public and other community libraries figured as well.

Addressing the first role, in-house duties involving all staff had to occur. The reference, large print and automotive reference sections were weeded extensively. Portions were discarded, sent to Central or classified and housed in the stack area of the NR workroom. Paperbacks were color coded as to genre, as were PZl's and PZS's. Current circulating magazine lists and current "freebie'' serials lists were collated. The filmstrip collection was sorted, repaired (when possible), bagged, shelf-listed and routed. Books on tape, (TALK books) were listed and sorted for fourteen agencies, scheduled for same, secondary located and routed. The resulting currency and openess of the collection with the easy access to stacks (STX), allowed for accurate immediate service. Attractive, new tables and chairs in the juvenile area, bookcase ends in the adult area and a TALK cassette stand promoted browsing and study, as did the clear blue signage throughout the agency.

The second primary role was served by extensive children's programing and an attempt at adult offerings. Live programs with clowns, snakes, jugglers, puppets and pets caused children to visit in droves. School visits led by "Mr. Bear" (Dan Kelty, NR children's librarian) enticed summer readers in overwhelming numbers. Fifty-nine percent of summer reading program participants completed the program in 1988. In November, the "new library card push" winner was NR patron, Angela Overton. Tax help, antique "show and tell" and legal information were programs offered to adults. Attendance for the tax seminars and antique program was excellent. The legal programs were offered on Thursday evenings and had sporadic attendance. The objective of a 1% rise in circulation was exceeded.

North Regional's secondary role of support service to community libraries indicated a materials fill rate of over 75%. The STX designation aided said fill rate. The

-22- intrasystern loan procedure of charging all materials sent from an agency to the receiving agency lessened the often erroneous status of "in library" designation on MAX. A welcome, new procedure. Service to community residents resulted in extensive meeting room use. Senior citizens had indicated an interest in using the Emerson Room as a Community Room. This will be looked at in 1989.

A microcomputer arrived in this agency with a printer. WordPerfect training was provided, as was Dialog training. In mid-1989, online searching will be provided at this agency.

The exemplary staff at North Regional participated on task forces, trained, exchanged, created bibliographies, attended workshops, seminars and conventions. If one were extolled, all must be, so accompanying sheet will tell the story. However, special mention must be made concerning the children's librarian. Mr. Kelty tested his supervisory skills during a two month exchange with Sumner Library and a three month exchange with Franklin Library. He also acted as head of North Regional for two months while that supervisor recuperated from hip surgery. This hands on supervisory experience broadened and benefited his library background, as well as the libraries concerned.

The year 1989 promises to continue to address primary and secondary roles of this agency with efficient, accurate service.

-23- NORTH REGIONAL

ANNUAL REPORT

STAFF OF 1988

Patricia Kaiser ...... District/Community Librarian Daniel Kelty ...... Children's Librarian Ingrid Giving ...... Library Assistant I Dorothy Smith...... Librarian Aide II Sachiko Slaughter ...... Library Aid I Loretta Walsh ...... Library Aide I Kelly Solon ...... Library Aide I Marlene Gildea ...... Library Aide I . 6 Terrence Stokke ...... Library Aide I . 6 to June 1988 Marie Peterson ...... Library Aide I . 6 June 1988- Bernard LaFerriere ...... Library Page Peter Osojniciki...... Library Page . 7, to April 1988 Jerome Cain ...... Library Page .8, April 1988- September 1988 John Duffy ...... Library Page .5, Nov. 1988- Alan VandeKop ...... Library Page .4, to Nov. 1988 Bev Anderson ...... Library Page .4, Nov. 1988- Floyd Henderson...... Sub Librarian II Nancy Herther ...... Sub Librarian, to Sept. 1988 Nancy Thomas ...... Sub Librarian II, Sept. 1988- Pat Turnbull ...... Librarian Aide I .1 Raymond Franceen ...... Janitorial Engineer Mark Corbecky ...... Janitorial Engineer, Jan.-Feb. Dick Wynsteker ...... Janitorial Engineer, Feb.-Jan. Irene Laferrier ...... Volunteer Valerie Banie ...... Volunteer Laura Wilitz ...... Volunteer

-24- NORTH REGIONAL COMMUNITY LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Patricia Kaiser Member: American Library Association; Public Library Association; Northside Agencies, Chair Northside Human Services

Convention: Public Library Association, Pittsburgh Workshops: Bookmobile Round­ table; Critical Thinking for Librarians; WordPerfect Training; Performance Appraisals

Daniel Kelty Member: Minnesota Library Association WISE Board, Special Events Chair

Convention: Minnesota Public Library Association, Rochester Year of the Young Reader Task Force Workshop: Performance Appraisals

Ingrid Giving Member: American Library Association; Minnesota Library Association

Workshops: Dialog training; Performance Appraisals

Dorothy Smith Workshops: WordPerfect Training; Performance Appraisals Civil Service Study of Pay Equity Civil Service Task Force for Large Branch Library Aide II Library Aide II Job Description Task Force

Laurie Walsh Workshops: Coping With Difficult People; Performance Appraisals; Working Smarter Civil Service Study of Pay Equity

-25- Sachiko Slaughter Workshops: Coping with Difficult People; Performance Appraisals; United Fund Orientation; MAX cleaning/care Civil Service Study of Pay Equity

Kelly Solon Workshop: Performance Appraisals Date Due Task Force Civil Service Study of Pay Equity Civil Service Task Force for Large Branch Library Aide I

Marlene Gildea Workshop: Performance Appraisals Civil Service Study of Pay Equity

Bernie LaFerrier Workshop: Performance Appraisals Civil Service Study of Pay Equity

Bev Anderson Workshop: Performance Appraisals Civil Service Study of Pay Equity

All staff, all levels, attended Staff Development Day, AIDS Seminar and Staff Recognition Breakfast.

-26- NORTHEAST LIBRARY

ANNUAL REPORT

1988

This bright, bustling agency was determined to have two primary roles, One, that of the provision and promotion of current, quality materials in a variety of formats to serve the popular interests of all ages. Secondly, to provide support to adults and children in their endeavors to learn.

To address primary role number one, the trade paperback and remainder alternative offered at Bookmen was used extensively. Public demand indicated a need for adult basic education (ABE) material. NE librarian coordinated and computed titles for an initial core order of $1,200. Vertical file needs were collated by agency head and submitted to Book Selection librarian. The space-consuming sculpture was removed and extra shelving was installed to accommodate collection shift in early 1989. The total collection was weeded in anticipation of forthcoming shift. To further accommodate patron needs, a "mini" library was created in meeting room by NE staff at instigation of agency head, when the agency was re-roofed in December. This allowed continuation of service during a difficult time. Although NE was scheduled for recarpeting in 1988, difficulties in duplicating the existing carpet color delayed the project to 1989. NE's successful meeting room "mini-library" experience will be repeated for the carpeting installation. This agency offered regular print, large print, paperback, film strips, audio and musical cassettes and phonodiscs with special areas for "Staff Suggests", "Short Stories" and "Horror". The merchandising of these quality materials attracted and resulted in one of the highest circulation gains of the fourteen community libraries - near 10,000 for the year, far more that the 1% objective.

Primary role number two was met in a variety of ways. A cooperative venture with NE community education, "Family Fun Saturday," complete with crafts, clowns and puppets was a resounding success in May. School visits, puppets, juggling and other live programs also answered this role. Summer reading program statistics were all up, as were other program statistics.

The staff in this agency was asked to do a variety of exchanges and training throughout the year. The agency head filled in for District Librarian as she recuperated from hip surgery. She collated ABE orders for NR and NE, she attended

-27- Public Library Association conference in April and she spoke to the library board in October extolling the agency's services. The Library Aide II aided in training for WP Library Aide II. The Children's Librarian did a special storytime for WP Showboat Days, drove bookmobile one day weekly June-August and was part of a staff exchange with Central Childrens' Department. She attended American Library Association in July. She also composed a letter describing library services to all day care centers in District I. Northeast has much to look forward to in 1989. Continued community involvement, new carpeting, new collection arrangement and continued staff stability.

-28- ····--·------·------

NORTHEAST COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1988

Sheila Jorgenson ...... Librarian II Sue Alexander-Fryc ••...... Library Assistant I Marlys Bates ...... Aide II Joyce Ludgate ...... Aide I Richard Olson ...... Jani tor Engineer Kay Bryant ...... Volunteer Sue Garden ...... Volunteer Opal McDonald ...... • Volunteer Margueritte Sholes ...... Volunteer Ben Polpolhamus ...... Volunteer

-29- NORTHEAST COMMUNITY LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Sheila Jorgenson Member: American Library Association; Public Library Association; Minnesota Library Association; Central Avenue Commercial Association; Eastside Area Workers

Convention: Public Library Association, Pittsburgh Workshop: Performance Appraisals

Sue Alexander-Frye Member: American Library Association; Eastside Area Workers

Convention: American Library Association, New Orleans Workshops: Problem Patrons; Performance Appraisals

Marlys Bates Workshop: Performance Appraisal Civil Service Study of Pay Equity Civil Service Task Force for Medium Branch Library Aide II Staff Development Day Planning Committee

Joyce Ludgate Workshops: Performance Appraisal United Fund Orientation; MAX cleaning/care; Problem patron Civil Service Study of Pay Equity

-30- PIERRE BOTTINEAU LIBRARY ANNUAL REPORT

1988

The primary role of this two-person, store front library was determined to be quality provision of materials and services to children and those working with children.

Communicating agency needs to the Book Selection Librarian, use of trade paperbacks, offerings of books on tape (TALK), creation of vertical file and two extensive weedings addressed the materials portion of this role. Clear signage, a cassette rack and paperback rack furthered the agency's productivity.

Adult services were promoted through extensive outreach. A volunteer provided Polish paper-cutting workshops, and the agency head presented a China slide travelogue in the library and at an elder care center.

While adult services at PB will always be limited due to agency size and accessibility, children's services thrive. Considerable progress was made in establishing good relationships with teachers and librarians of nearby schools. Class visits and subject requests ensued. The agency head offered a special program "How People Lived'', using slides and reproductions of paintings and photographs to second and third graders at Northeast Regional Catholic School. Using books and slides, the agency head offered "China: Past and Present" to fourth and fifth graders at Sheridan, Northeast Regional and Ascension schools. Other outstanding "live" programs for children included a Black History storyteller, pet and puppet shows, drama workshop and a local clown presenting "Kids Are Magic" for the December holidays. The summer reading program showed a 10% rise in registrants and a comparable number of finishers. The enthusiasm and enjoyment of reading generated was evidenced by rises in monthly statistics. The "Year of the Young Reader" kickoff resulted in a respectable (42) issuance of new library cards.

Significant progress was made in strengthening community ties by the creation of small paperback collections in recreation and child care centers. These collections were changed and delivered monthly by the agency head. The agency head and the Library Aide I are ever aware of the needs of Pierre Bottineau's community. For them, patron satisfaction is first and foremost. They attend workshops and educational seminars, often on their own time, to further their expertise.

-31------~------·------

With the advent of a second MAX terminal in the coming year, maintenance of the role of quality service and materials will continue.

-32- PIERRE BOTTINEAU LIBRARY ANNUAL REPORT

STAFF OF 1988

Betty Berman ...... Aide II .6 Sherlee Eckblad ...... Aide I .6 Jerrold Nedry ...... Janitorial Engineer, to June 10 John Fairbanks ...... Janitorial Engineer, June 27 - December Zina Baluczynski ...... Volunteer, to August Elies Thornquest ...... Volunter, August -

-33- PIERRE BOTTINEAU LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Betty Berman Workshops: Helping the Library Kid; Coping With Difficult People; Performance Appraisals Civil Service Study of Pay Equity

Sherlee Eckblad Workshops: Helping the Library Kid; Reflection of You; Working Smarter; Performance Appraisals; MAX cleaning/care Civil Service Study of Pay Equity

-34- WEBBER PARK LIBRARY

ANNUAL REPORT

1988

This intimate, inviting library in a park-like setting was determined to have two primary roles. The first to provide and promote current, high-demand and high-interest materials in a variety of formats to all ages. The second, to address the needs of community children and child care providers, to encourage reading and support classroom assignments.

To answer the first role, the agency offered a regular print browsing collection of current fiction and nonfiction. Surveys taken by the Book Selection Librarian determined that the Avalon genre and Doubleday westerns were not being read, so were dropped from this collection. Large print titles, rotated monthly and merchandised on a small truck in the lounge area, attracted use. Paperbacks, filmstrips, audio cassettes, musical cassettes, phonodiscs and vertical file materials further answered primary role number one. A crowded, cluttered ambience in paperback area was alleviated with the elimination of a Gaylord paperback rack.

Because the ratio of childrens circulation to adult use was low, this agency did an extensive weeding of its juvenile collection. The projected elimination was 1,600 books. However, almost 600 titles were discovered to be missing from the collection. After investigation, 248 of these were barcode errors or previously weeded. North Regional's children's collection was able to assimilate approximately one-half of Webber Park's weeded titles.

Webber responded to community needs by taking an active role in the Showboat Days Festival and Parade. Puppet shows and Camden History slide shows were offered both Saturday and Sunday for that event. The agency head became Goldilocks and led a local Girl Scout Troop on a parade float.

Children's and child care provider's needs were met with extensive school visits, story hours, film programs and live programs. Summer reading attendance, participation and finisher's statistics showed a rise. Film programs were continued in cooperation with the park as well as offered in-house with a new channel loading film projector.

Susan Vos, Library Aide II, was new to this agency commencing January 1988. Staff exchanges with NE and NR

-35------~------

broadened her scope. She proved her merit immediately with organization of work room files, creation of film strip and cassette title files. She and agency head attended extra­ curricular library events on their own time.

For 1989 this agency might borrow a page from Pierre Bottineau by putting paperback collections in park, day care and hi-rise centers. Further outreach with tailored services will increase patronage of all ages.

-36- WEBBER PARK STAFF

ANNUAL REPORT

STAFF OF 1988

Lorraine Bryant ...... Library Assistant Susan Vos ...... •...... •... Library Aide II January 11 - Laurize Ruof ...... Library Aide I Jerrold Nedrey ...... Janitorial Engineer to June 10 John Fairbanks ...... Janitorial Engineer June 27 - December Annie Sweeny ...... Friends of MPLIC volunteer June 20 - July 21 Delores McGrath ...... Fare Share volunteer July 19

-37- ,,~,,-.~-~---· ------

WEBBER PARK LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Lorraine Bryant Member: American Library Association; Minnesota Library Association; Camden Planning Council Workshops: Books Come Alive; Performance Appraisals; Children's Books Too Good Too Miss Civil Service Study of Pay Equity

Susan Vos Workshops: Books Come Alive; Performance Appraisals; United Fund Orientation Civil Service Study of Pay Equity Seminar: University of Minnesota Book Week Review Civil Service Task Force for small branch Library Aide !I's Civil Service Study of Pay Equity

Laurize Ruolf Workshops: Performance Appraisals; MAX cleaning/care Civil Service Study of Pay Equity

-38- DISTRICT II

ANNUAL REPORT

1988

In support of the Library's Strategic Plan, District II aides and professional staff worked hard during the first few months of 1988 to create effective action plans and a collection development document, and to establish appropriate performance standards to support the new job appraisal system. This work provided a framework for many of District II's special achievements throughout the year.

Collections and services were featured prominently among District II's goals, with special emphasis on developing particular strengths at the district level. After an informational staff exchange with Children's Services at Central, Tom Hurlburt, District Children's Librarian, has been developing a core collection of Juvenile reference materials at Walker for use throughout the district. Walker's business and employment collections have been enhanced, and an index table section has been ordered to accomodate them. Walker also used about one-third of its replacement budget each month to acquire high-interest works of classic fiction. District­ wide developments included the addition of compact discs and a rotating books-on-tape collection, both of which have proved very popular, and a start on publicizing Sumner's Black History Collection for greater access.

In support of the planning goal, which centered on incorporating district objectives and action plans into performance appraisals, professional staff worked on defining their areas of responsibility and supporting duties; district librarians pulled together the tasks and developed performance standards. As a result, areas of responsibility and the tasks and performance standards associated with these have been defined for the first time, and will be applied in 1989.

Walker's new microcomputer, and the start of training in Wordperfect for some staff, brings us closer to our goal of applying new technology to improve public services and management effectiveness. Groundwork and initial training for machine-assisted reference service has begun at Walker, anticipating a 1989 start-up.

Promotion of informational staff exchanges was also a goal for 1988; six district staff members participated in such exchanges.

-39- The commitment to public service throughout District II remains strong and continues to motivate us, and we are gratified that our patrons continue to attest to this in letters and verbal comments. Particular service plans stressed outreach and involvement in neighborhood organizations; these were enacted in activities such as Ann Livingston's participation in the Uptown Association and book talk with seniors at Walker Residence, Jeanette Larsen's involvement with Southeast Human Services and informational presentations to spouses of foreign students and Girl Scout groups, Grace Belton's membership on the Minnesota Literacy Council board and her more than 40 community presentations during Black History Month, Mr. Hurlburt's addresses to the Jefferson-Kenwood PTA and to a large audience at Bethel Lutheran Church, and Joyce Cobb's Career-Day presentations.

Respectfully submitted,

/t Ii M.. (_7 ht/t17? Im Ann C. Livingston District Librarian

-40- SOUTHEAST COMMUNITY LIBRARY

ANNUAL REPORT

1988

Southeast's year featured major new professional involvements for Community Librarian, Jeanette Larsen. She contributed considerable time and energy as a member of the committee responsible for planning Staff Development Day, which proved to be highly successful. All library employees attended the day-long event, held October 10. In July, Ms. Larsen assumed the added responsibility of ordering vertical­ file materials for the 14 community libraries, and began placing orders via MAX acquisitions after consulting with the Hennepin County Pamphlet Librarian and with staff at Central.

Southeast's collection was developed in several areas. In May, Southeast began receiving compact discs, which have circulated heavily. Four new periodical subscriptions were added, and Walker's collection of 75 videotapes was transferred to Southeast, where the videos are more in demand. The new rotating collection of books-on-tape has been popular with patrons. Southeast's entire materials collection was weeded.

Children's services draws a solid audience at Southeast. The summer reading program attracted 469 regular participants, and more than 1500 attended program events. Joyce Cobb's activities included regularly scheduled story hours, films and class visits from nearby schools, in addition to her participation in the summer reading program planning committee.

In-house use of Southeast's facilities and materials increased in 1988, with University students composing the largest service group. Reference use increased more than 27% over 1987. The small meeting room was used regularly by literacy tutors, and homebound clients increased to eight. Southeast also served as a polling place for the November elections.

Southeast benefited from new equipment and other improvements during 1988. The library's interior was painted in November, and the ceilings in the staff room and small restroom off the children's area were repaired and replastered. New directional signs are in place, and a new telephone system and answering machine have been installed. Inadequate front and rear doors were replaced with new oak­ stained paneled doors, which are quieter and smoother, in addition to providing better energy efficiency.

-41- .. ·····-···------

SOUTHEAST COMMUNITY LIBRARY ANNUAL REPORT

STAFF OF 1988

Jeanette Larsen Community Librarian

Joyce Cobb Library Assistant I

Sharon Bauck Library Aide II

Barbara Janousek Library Aide I

Yvonne Cherne Library Aide I (temporary part-time)

Helen Villars Library Aide I (temporary part-time)

Charles Sjogren Library Page I .5 to June 23

Gary Berman Library Page I . 5' August 8- Dan Swenson Janitor Engineer to January 24; November 28-

Jim Tanberg Janitor Engineer, January 25- July 29

-42- -··--·-··--·-·------

SOUTHEAST COMMUNITY LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Jeanette Larsen Meetings: Dinkytown Business Association; Southeast Human Services Committee Staff Development Day Planning Committee Staff exchanges: Walker, June 23

Joyce Cobb Member, Minnesota Library Association Minnesota Library Association Convention, October 6-7 Children's Literature Conference, November 5 Summer Reading Program Committee Staff exchanges: Walker, July 14 Minnesota Library Association Legislative Day, February 11 MELSA auditions for summer reading program performers

Barbara Janousek Staff exchanges: Walker, September 27, October 29

-43------.~-~----

SUMNER COMMUNITY LIBRARY

ANNUAL REPORT

1988

Sumner achieved a significant circulation increase in 1988. A very successful summer reading program ("Hooray for Library Kids!") contributed to the increase. With the help of a Community Relations Representative from US West, 78 summer readers enjoyed lunch at the library and a bus trip to the Minnesota Science Museum to see the film and exhibit, "Dinosaurs '88." Increased service to adult learners, always an important role for Sumner, also contributed to the circulation increase. The allotment for the adult basic education materials collection, created last year, was increased by $600 (and will be evaluated in 1989). The Northside Reading Center continues to increase the number of adult readers it serves at Sumner, including a large Southeast Asian population for whom the English as a Second Language classes are vital. As they have done for more than 20 years, the University of Minnesota's Continuing Education Program used Sumner as a classroom and resource for their students. Sumner is also used by students from the Twin Cities Opportunity Industrialization Center as a source of skill­ building and career materials.

Sumner's Black History Collection continues to support the interests of local Black Americans. Comprising 2500 titles-­ juvenile and adult, fiction and non-fiction--the collection is a unique and important resource not only for Sumner's patrons but for our whole system. A brochure outlining the scope of the holdings and an annotated bibliography are now being produced, and should promote wider use of the collection.

Grace Belton continues her involvement in literacy, and with the community. This year, she was selected to serve on the Minnesota Literacy Council's Board of Directors and attended the Council's conference at Kavanaugh's Resort. She has also served as a reader for Radio Talking Books, a member of the Bethune Elementary School Planning Committee, and a Director for Bookslinger Press. Ms. Belton was also one of ten metro­ area "Women of Courage" represented in a national traveling exhibit of portraits of contemporary and historically important Black women.

Ms. Belton and Dan Kelty of North Regional participated in a staff exchange, each working half time at the other's library for a two-month period.

-44- Several renovations of Sumner's physical plant were completed in 1988. New doors were installed in the front and side entrances, adding to the building's security as well as to its beauty. Gutters and downspouts, missing since the building was tuckpointed, were replaced. New directional signage was installed, as was the two-line telephone system and answering machine.

-45- SUMNER COMMUNITY LIBRARY ANNUAL REPORT STAFF OF 1988

Grace Belton Community Librarian David McAloney Library Aide II Emilia Bernat Library Aide I Co Luu Youth Worker, June-August Leo Jenkins Janitor Engineer

STAFF ACTIVITIES Grace Belton Chair, Affirmative Action Supervisors' Subcommittee Member, Board of Directors, Minnesota Literacy Council Minnesota Literacy Council Conference, October 20-22 Minnesota Library Association Legislative Day, February 18 Staff exchange: North Regional, .5 January 12-February 28

David McAloney MELSA workshop: Microcomputer Technology for the 1990s

-46- WALKER COMMUNITY LIBRARY

ANNUAL REPORT

1988

Walker's year included several professional activities in which the entire staff participated. The staff completed extensive job questionnaires and evaluation forms for Civil Service and the Library's Personnel Office. Walker served increasingly as a training location for new substitute aides and professionals. In October, the staff participated in a week-long American Library Association/Library Administration and Management Association national study on the comparability of reference statistics; Walker's high reference volume determined its selection for the study.

Walker's collection was developed in several areas. We have virtually discontinued buying phonograph records in favor of increased holdings of cassettes and compact discs, which continue to be very popular. We added a rotating collection of books-on-tape, also very popular, and eight new magazine subscriptions, increasing Walker's magazine holdings to 190 titles. Videocassettes, which had been circulating poorly at Walker due to heavy local commercial competition, were sent for an experimental period to Southeast, where they seem to be doing better. We reshelved music cassettes in our old shelflist cabinet, making for easier patron access and better service by the staff. Because classic fiction is in high demand at Walker, part of our fiction replacement budget was used each month to fill in classic titles missing from our holdings. Walker's entire collection was weeded. Tom Hurlburt is developing a core collection of juvenile reference materials which, when complete, will more fully and more efficiently support the library's ongoing role in assisting students with school projects and assignments.

Children's activities continue at a very high level. Mr. Hurlburt continues to rotate toddler and bedtime story-times with twice-weekly sections of preschool story hour, which have been heavily attended. Mr. Hurlburt was also active in the community, making presentations to child-care groups and schools, performing puppet shows and giving book talks. He participated in system-wide juvenile-services activities as a member of the planning committees for the summer reading program and for the Year of the Young Reader, scheduled in 1989.

Walker's facilities and collection were used extensively throughout the year. Reference statistics increased an impressive 36%. Conference room use was up to a yearly

-47- average of 72 bookings per month, more than half of these by adult learners and their tutors. Meeting-room use--by neighborhood organizations, writing groups and University of Minnesota Continuing Education classes--also increased significantly; the meeting room was also used as a polling place during the November election. In addition to these services, 38 homebound clients were provided with materials selected by our volunteer, Jane Thompson, and we filled bimonthly deposit collections for two senior residences. Walker supplied more than 20,000 tax forms, state and federal, a service which we provide for four months every year.

Two staff changes occurred this year: Claudia Fuentes, .5 Library Aide I, left to continue her studies at the University of Minnesota; Marcelyn Sletten, Library Aide II, transferred to Art/Music/Films Department. Anne Hanson was selected for the .5 Library Aide I position, and Lee Kamel transferred from Circulation to fill the Library Aide II position.

Neighborhood concerns for the past year centered again on the vandalism and petty annoyances that come with Walker's location in Uptown, which continues to attract youth from around the metro area. The punk scene has toned down somewhat, although recent conflicts between Baldies and Skinheads have generated publicity. Walker was hit with graffiti many times, and broken into once in 1988.

Maintenance of Walker included two major equipment changes: the installation of a new boiler for heat and a new compressor for the air conditioning system. Repainting improved the appearance of the work room and conference rooms, door frames and handrails. At the urging of staff members, Walker began air quality testing to determine ambient levels of dust and pollutants. Walker made technological advances with the addition of a microcomputer, printer, and three workstations (the applications of which we have only begun to actuate), and the new telephone system and answering machine.

-48- -~-=--·---~------

WALKER COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1988

Ann Livingston District/Community Librarian

Thomas Hurlburt Librarian II

Mary Ann Campbell Library Assistant I .5

Barbara Simmons Library Assistant I .5

Marla Siegler Library Assistant (temporary part-time) Lee Kamel Library Aide II, October 10-

Marcelyn Sletten Library Aide II to September 16 Claudia Fuentes Library Aide I .5 to September 24 Anne Hanson Library Aide I • 5, October 4-

Jay Holtzapple Library Aide I

Shelley Kraines Library Aide I

Patrick Long Library Aide I

Irene Taylor Library Aide I .5

Kathleen Gyro Library Page I . 5

Michael McClellan Library Page I

David Kirk Janitorial Engineer to September 23 Tom Seaman Janitorial Engineer, September 26 Jose Herrara Custodial Worker . 5 to June 13

Jane Thompson Volunteer

-49- WALKER COMMUNITY LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Ann Livingston Member: American Library Association; Uptown Association Public Library Association Conference, Pittsburgh, April 26- 29 Workshop on Libraries and Literacy sponsored by Community Alliances for Literacy and Learning Intrasystem Loan Procedures Committee, MPLIC Training: WordPerfect; Dialog Training Systems Seminar Staff exchange: Sumner, July 21

Thomas Hurlburt Member: Minnesota Library Association Minnesota Library Association Conference, October 5-7; Chair of Children's and Young Adult Section Workshops: Evaluating Reference Services; Year of the Young Reader Information Meeting; Library Card Promotion Summer Reading Program Committee, MPLIC Year of the Young Reader Committee, MPLIC WISE Resource Volunteer Book reviewer for School Library Journal Staff exchanges: East Lake, January 29; Children's Department, November 29-30

Mary Ann Campbell Member: Minnesota Library Association; Lutheran Church Library Association Minnesota Library Association Reader's Retreat, September 10 Class: Automatic Cataloging and

-50- Organization of Information for Public Libraries, St. Cloud University Workshops: Evaluating Reference Services; Making Sense of Minnesota Documents

Barbara Simmons Member: Minnesota Library Association Workshop: Evaluating Reference Services

Marla Siegler Member: American Library Association

Lee Kamel WordPerfect training

Marcelyn Sletten Chair, Community Libraries Aide II Committee, MPLIC

Shelley Kraines Civil Service Study of Aide I Job Descriptions Committee to Evaluate Date Due Notification System, MPLIC

Irene Taylor Workshop: Coping With Difficult People

Michael McClellan Civil Service Study of Page I Job Descriptions District II liason for United Way Local 99 Community Libraries Representative Staff exchange: Washburn, March 3

-51- District III

Annual Report

1988

In January and February the librarians in District III worked with Mary Lawson to determine the role of each library in its respective community. Goals and objectives were then formulated for the district. We also went through a similar process with Dan Teisberg to establish collection development objectives. One objective was to maintain 1987 circulation levels. This was achieved. Washburn had the second highest year in its history, and Linden Hills and Hosmer showed modest gains.

Another objective was for the agency heads to meet monthly to discuss replacements. This objective was achieved and many good ideas were exchanged.

At Washburn we planned to update the reference collection. We believed this would benefit the whole district. Gary Cooper met with staff in both the Literature and Sociology Departments and ordered some new tools based on their recommendations.

It was a Washburn objective to develop a pamphlet to be given to teachers promoting school/library cooperation. Susan Glenn was in charge and received advice from Charlene Gabler, Sandy Purdue, and a few school librarians. The pamphlet "Working Together" became available to all libraries in the city in September. There were other achievements in our district that, while not part of our goals and objectives, were significant.

Cooperation among the children's staff in our district occurred throughout the year. Toni Simmons and Susan Glenn met with Sandy Purdue and Charlene Gabler to help plan the summer reading program. Toni and Susan put together an entertaining video to be shown to classes that could not be visited by a children's librarian. In October there was a district wide tea for school librarians held at Washburn. In November the children's staff worked hard on the library card promotion campaign.

Gary Cooper and another district librarian worked extensively on new performance standards for library aides and shelvers.

-52------==---= ------

Gary Cooper was often busy during the year interviewing candidates for substitute librarian and aide positions.

Some in our distict were asked to serve on special library commit tees. Richard Shamp was on the Library Aide II job description committee, Connie Hill was asked in November to serve on a committee to determine microcomputer use in our libraries, and Gary Cooper and Marie Svang began work on a committee to develop a circulation training manual.

On November 9, all employees in the district met with Mary Lawson at Washburn. It was an opportunity for everyone to listen and exchange ideas.

Respectfully Submitted,

District Librarian

-53- Hosmer Community Library

Annual Report

1988

There are many children living near Hosmer, and it is important that the librarian reach out to them. Because the library is not in an area with a large population of adult readers fewer children are motivated to read through adult example than in other parts of the city.

Therefore, the traditional toddler and pre-school storytimes are especially important. The pre-school now averages 40 children, which is a lot for Hosmer. The toddler storytime is offered weekly every other month and averages around ten. A few years ago we had no toddler storytime at all. Significant to all of this is the recent opening of a large Head Start program in the Regina High School building. Charlene has established contact, but we do not know yet how Hosmer can best work with them.

Using an idea she borrowed from Washburn Charlene worked hard all year developing the monthly Super-Saturdays. A few times she invited local people to give presentations in special subject areas. One Saturday a man talked about Black artists, and another a woman demonstrated the harp. There were films, storytimes, a puppet and a magic show. Attendance ranged from a low of 10 to a high of 40. Programs may not always ''succeed" or be accepted by children but it is important that innovative approaches be tried.

Certainly the most important children's event of the year was the summer reading program. Extensive ground work was done with the school visits. When school let out in June children came to the library in large numbers. We had over 700 sign up; a 40% increase over last year. Twice as many read at least 10 books and picked up their library bags. The special live programs were well attended with an average of 45. The key to this success I believe was the special attention the staff gave to each child. Every individual was made to feel important and special. A few years ago no one would have believed we could sign up 700 at Hosmer.

Children are also served when the librarian works closely with teachers. Throughout the year Charlene was asked to set aside books on special topics or get them ready for teachers to take back to the classroom. Often Charlene had to borrow from Washburn and other libraries to fill the requests. Even teachers from Holy Angels in Richfield frequently asked Charlene

-54- to find books for them. They remember the service she provided when they taught at Regina before it closed.

Outreach for adults is also important. The librarian must maintain contact with community organizations. Charlene communicated with the Central Neighborhood Improvement Association and the Southside Interagency Council (SIC). She worked with members of SIC promoting the "Southside Walk to End Hunger" which was held on September 10. Both Charlene and Beth Underdahl worked at the local Heal th Fair held in Pillsbury House on April 12. They set up a table and displayed books on health topics.

In the library itself there were a few changes made in the arrangement of things. A reference desk was added adjacent to the circulation desk on the left side. Before this change there was no specific desk for the librarian. A PAC terminal was placed at the desk for Charlene to use with patrons. The installation of signage made it easier for the public to find their way around.

The most significant change however, was the addition of an Adult Basic Education collection. Charlene selected $1200 worth of materials this year. As they began to arrive we shelved them at the end of adult nonfiction. Patrons are using the collection and we expect its use to increase in the next year. When appropriate the staff is recommending the collection to patrons.

Hosmer also began providing "Talking Books" for the first time in November. A packet of 25 will be sent out monthly from North Regional. The "Talking Books" supplement the music cassettes that were added only last year. Charlene selected many more this year.

But certainly the most important service of all remains the reference and reader's advisory provided by Charlene and the two aides. Almost every afternoon after school one can find the staff working very hard to satisfy the needs of adults and children. This friendly attitude contributes to the success of Hosmer.

There was only one staff change during the year. Norman Cannon, Library Aide II, left suddenly in October after he was charged with criminal sexual assault. Judith Bagan was hired and began in December. Judith returns to a position she held before.

With all the hard work the staff has put in to serving adults and children it is rewarding to note that circulation showed a modest gain in 1988.

-55- HOSMER COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1988

Charlene Gabler Library Assistant II

Norman Canon Library Aide II January-October 18

Judith Bagan Library Aide II December 12-

Beth Underdahl Library Aide I

John Fairbanks Janitor Engineer January-July

James Tanberg Janitor Engineer August 1

-56- HOSMER COMMUNITY LIBRARY ANNUAL REPORTS STAFF ACTIVITIES

1988 Charlene Gabler Member: American Library Association, Minnesota Library Association, Southside Inter­ agency Council, Pillsbury House Visited Gregynog Press in Newton Wales, September Attended the following presentations authors/illustrators: Eric Hill, Red Balloon, March 27 Jane Yolen, Kerlan Speech, University of Minnesota, April 21 Sid Fleishman, Chase Lecture, Uni ver­ si ty of Minnesota, June 27 Lynda Barry, Hungary Mind Books tore, October 16 Barbara Cooney, Bookhouse, October 28 Arthur Yorinks, Red Balloon, November 13

-57- Linden Hills Community Library

Annual Report

1988

1988 was Connie Hill's first full year at Linden Hills. Because she was new to public service there was a great deal for her to learn, but she applied herself assiduously and by year's end was an excellent community librarian.

Supervisory techniques are important, therefore, in the first half of the year Connie attended a series of useful workshops offered by the city for the new supervisor. She was also one of 38 librarians in the United States invited to spend most of June in China touring libraries and exchanging ideas with Chinese librarians. She was selected because of her knowledge and experience in library technical services. Ironically, she ended up being the spokesperson for public library children's services.

During the year Connie made changes in the arrangement of the collection that made things easier for the public and the staff. All recent periodicals were placed in the newspaper room. All new fiction was moved into the reference bay. Older fiction was shifted, which created room for science fiction to be moved on to more visible shelves. The large print were removed from the truck and placed on the low shelves vacated by the science fiction. This was an appropriate move that enabled older people to sit while they looked at large print books. New paperbacks were displayed in a metal paperback rack brought up from the children's room.

The most important change, however, was procedural. Beginning December 19, all materials were discharged upstairs. Signs announcing the change were posted a week before and questionnaires were given to patrons seeking their view of the new procedure. The decision was made to try this for the following reasons: 1. Sandy Purdue, a professional, was spending far too much of her time performing clerical tasks. 2. Materials were piling up and patrons records were not being cleared quickly enough. 3. Because the downstairs terminal was used so much for discharging there was little time left to use it as a reference tool to answer patron's questions. 4. The packing of the delivery boxes was difficult with two return points in the library. In March, 1989, the change will be evaluated.

Compact discs were the only new recording format offered to

-58- the public in 1988. They were well received.

1988 was also the first full year for children's librarian, Sandy Purdue. She tried some interesting experiments that, while not always successful, were worthwhile and illustrated her creativity and dedication to the job. For example, in January she worked with school librarians to get students to enter a "Why I Love my Library Card" essay contest. Unfortunately, there was only one entry. Much more successful was her cooperative effort with Sandy Knauf, librarian at Christ the King, to produce a kick-off program for February, "I Love to Read Month." Students from the school put on a puppet show at Linden Hills on January 30, and Sandy read a story about reading. The event was a success and they hope to repeat it in 1989. During Black History Month Sandy invited Gracie Carpenter, a community resident, and Toni Simmons to tell African and Afro-American tales. Near the end of the summer she contacted local businesses for donations to be used as prizes for the summer reading program finale. They were both enthusiastic and generous. In September, working with Linden Hills Park personnel she began a book club for 4-6 graders that met twice a month through November. Five to seven children attended and, while not a resounding success, it was worthwhile and probably will be offered again along with other cooperative programs with the park.

In addition, Sandy conducted the usual children's programs; the weekly storytimes and the summer reading program were both quite successful. An important outgrowth of all these activities has been the excellent communication that has developed between the library and the schools.

Richard Shamp, Library Aide II, spent many months serving on a committee appointed by Mary Lawson to write a new job description for the Library Aide II position in the community libraries. Sandy Purdue went to a number of conferences on children's service in order to develop her knowledge and skills in working with children. Among those she attended were two Kerlan award lectures, and a Chase lecture at the University of Minnesota, a workshop at St. Cloud titled, "Let Books Make a Difference," and the Minnesota Library Association Conference in Rochester.

Fortunately, staff changes were kept to a minimum this year. The only exception was the shelving position. Al VandeKop left in July to work full-time at the main library. A replacement was not found until early November when Jamison Mahto started.

When the Linden Hills neighborhood celebrated its centennial in 1988, the library was asked to participate and ended up being an important contributor. Sandy Purdue, working with Ted

-59- Hathaway in the Minneapolis Collection, arranged to have old photographs and documents of the neighborhood sent out and placed in a table top display case. The display was quite popular. The Linden Hills Business Association sponsored a tea on Saturday, May 21, at the library. Long time area residents reminisced about old times. Approximately 100 people came. Connie Hill had a long conversation with the daughter of the library's architect. In the evening Connie and Sandy showed old films at the park to an audience of 50. On Sunday, the library set up a table at the park along with other community organizations. Sandy, Connie, and Gary Cooper were there to play "Stump the Librarian" and answer questions about the library. The library table was one of the more successful.

All in all, it was a good year at Linden Hills. At the beginning of the year circulation was dropping but by the middle of the year monthly figures were ahead of 1987. The year ended with a modest annual gain of around 300.

-60- LINDEN HILLS COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1988

Constance Hill Community Librarian

Sandra Purdue Library Assistant I

Richard Shamp Library Aide II

Alvin Bowman Library Aide I January-April 1 Michael Blanks Library Aide I April 4- Alan VandeKop Library PageI.7 January-July 29 Jamison Mahto November 2-Dec.30

Robert Smith Engineer

-61- LINDEN HILLS COMMUNITY LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Constance Hill Member: American Society of Information Science; Secretary, Minnesota Chapter, American Information Science; American Library Association

New Supervisor/Manager training sessions-10 sessions, March 1- May 24

Handling difficult supervisory situations, April 27

Delegate with People to People Inc., Citizen Ambassador Program Library Delegation to the People's Republic of China, June 9-July 1

Presented 2 sessions on libraries in China at MPLIC Staff Development Day, Oct .10

Sandra Purdue Member: Minnesota Library Association Kerlan Symposium: "International Literature--the Kerlan Collection as Teacher Resource" U. of MN, April 9 Jane Yolen, Kerlan Speech, U. of M. , April 27 Workshop, "Let Books Make a Difference," St. Cloud,MN, June 22-23 Sid Fleishman, Chase Lecture, U. of M., June 27 Minnesota Library Association Conference, Rochester,MN, Oct. 6-7 MELSA performance auditions for

-62- summer 1989, Nov. 2 Slide/talk presentation with Lois Ringquist, "Recent Children's books too Good to Miss", for Minneapolis,St.Paul Archdiocese in St. Paul, Nov.4 Richard Shamp Served on the Community Libraries Library Aide II Committee Attended meetings of the Support Staff Roundtable of the Minnesota Library Association Took part in discussion group "Automation and a Library",MLA Attended MELSA workshop organized to promote quality Children's service Took part in contract negotia­ tions between AFSME and MPLIC

-63- Washburn Community Library

Annual Report

1988

It was an important objective at Washburn in 1988 to develop cooperation between the schools and our library.

The librarians at Washburn promoted development of a pamphlet that could be given to teachers in all schools explaining how they and their students could best make use of the public library. Susan Glenn took responsibility for this project and in late September the new brochure titled "Working Together" was ready.

Gary Cooper worked closely with the principal and teachers at Washburn High School in an attempt to develop better communication. He spoke at the first faculty meeting in August and asked them to inform the library of assignments and to check with the library about the availability of materials. A few teachers even responded to his invitation to come over for a tour of Washburn. The pamphlet and the contact have brought more cooperation than we have known in years. Much the same kind of contact developed between Washburn Library and Anthony Junior High.

In addition, in October Washburn High School, through a pilot project, became the only school in the city to have access to the Library's online catalog. If the teachers and students begin to use it regularly Washburn Library will play a major role in the gathering of materials for high school assignments.

Toni Simmons and Susan Glenn, in addition to their classroom visits, attended faculty meetings in the elementary schools. All of these attempts to foster communication and cooperation culminated in an October 3 tea and reception for school librarians. Attendance was good and included the two librarians from Washburn High School.

At the library itself we reorganized the workroom and the collection to increase efficiency and create some much needed room. The shelflist was removed and a wooden bookshelf and wall shelving were added in the workroom for the sorting of adult and juvenile materials. The terminal was moved from the courtyard into the workroom. Science Fiction, Westerns, and Romance were moved into the courtyard. As a result, the adult side became less crowded and the courtyard was once again exclusively a public area.

-64- There have been some important changes in the types of materials offered to the public. Books, of course, still constituted the bulk of our circulation, but the demand for non­ print materials changed. Phonorecords, which for years had been very popular, seemed to be of less interest to our public. Compact discs and audio cassettes became the preferred form for recorded music.

"Talking Books" or books on tape were also in great demand. In September they were sent to North Regional to become part of a pool. We began receiving 25 a month from the pool in November. Patrons complained that there were fewer to choose from. As the North Regional collection grows the problem should be resolved.

Public acceptance of our video collection occurred in 1988. Before then use was minimal. In March we started displaying 1/3 to 1/2 of the collection at the circulation desk and did not charge a rental fee. The charge remained for those kept in the workroom and they circulated very little. Fifteen circulated in February, the last month we charged for all videos. By summer more than 200 were going out every month. In October we began circulating videos online.

The new technology also brought some changes to our jobs. The staff had to learn two new procedures. The first was the introduction of FAX service. In the spring we announced to the public that we had the capability to send and receive via FAX to and from anywhere in the world. We soon learned that it would work better if we had a dedicated telephone line and that there were others already providing the service more efficiently. We recommended to Mary Lawson that the service be discontinued. In August it was removed.

The other major change was the arrival of a microcomputer in October. In early December Gary Cooper and Marie Svang attended two 1/2 day sessions to learn WordPerfect. We're just beginning to use it. In 1989 it should become an important part of the library's daily functioning.

With all these technical changes happening we were fortunate to not have many staff changes. One of our Library Aide I positions changed hands three times. Michael Blanks switched with Al Bowman in November, 1987. The exchange continued through March, 1988, when Al returned to Washburn and Michael to Linden Hills. In May Al Bowman left us to become Library Aide II at East Lake. Lila Shurson, Library Aide I at Nokomis, was hired to replace him and began on June 27. We lost our long term substitute librarian, Jean Beccone, in September to the Macalester College Library. The only other change we had was in

-65- our shelving staff. In September Jim Tollefson went to East Lake. He was replaced by Jerome Cain who began September 12.

As always, public use of Washburn was extensive. Circulation did decline over 1987 especially in the early months of the year(a 3700 drop in January). However, in the fall monthly figures were actually higher than the 1987 figures. Annual circulation dropped from 344,000 in 1987 to 342,000 in 1988 which is not significant. In fact, 1988 was the second highest year in Washburn's history. Because of the heavy use the collection received weeding was difficult. We weeded the adult and juvenile collections early in the year and began weeding the adult again in November.

Because of the space problems there have been discussions for the last two years of either expanding or building a new library. 1988 was the year in which a plan acceptable to the community and the library was put together. Architects were interviewed in December and the chances of money becoming available for construction in 1989 looked very good. The new roof installed in December is a small beginning towards the new improved Washburn.

Through all of this the Washburn staff worked together superbly to serve our diverse and large public. Without the cooperative and friendly spirit of the staff Washburn could not function.

-66- WASHBURN COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1988

Gary Cooper District/Com.Librarian

Susan Glenn Children' s Librarian. 5

Antoinette Simmons Children' s Librarian. 6 Jean Beccone Librarian temporary part-time January-August 17 Carole Hurd Librarian, temporary, part-time Charlotte Wilmot Library Assistant .6

Audrey McClellan Library Assistant .6

Marie Svang Library Aide II

Michael Blanks Library Aide I January-April 1 David Lowe Library Aide I Mary Babineau Library Aide I Mary Ann Conlon Library Aide I .5 Pamela Nelson Library Aide I .5 Alvin Bowman Library Aide I April 4-May 21 Lila Shurson Library Aide I June 27- Donald Witthans Library Page I James Tollefson Library Page I January-August 26 Jerome Cain Library Page I September 12-

Dennis Hanson Janitorial Engineer

-67- WASHBURN COMMUNITY LIBRARY

ANNUAL REPORT

STAFF ACTIVITIES

1988

Gary Cooper Member: American Library Assoc. MELSA Workshop,HCL,Southdale, "Evaluating Reference Services" April American Library Association Conference, New Orleans, July 8-12 WordPerfect Training,December

Toni Simmons Member: Black Theatre Alliance, Northlands Storytelling Presentations given: Storytelling Lecture, North High, Jan. 26 Child Care Provider's Work­ shop, East Lake, March 12 "101 "Things to do with Child­ ren in the Twin Cities,Family Fun Fest by Children' s&Family Services, Nov.20 Non-Library Storytelling: OlsonElementary,Bloomington, Jan.18 St.Croix Valley Girl Scouts, Jan. 18 Community Church Preschool, Feb.16 Golden Valley Library,Feb.27 Penn Lake Library,March 26 The Loft, April 9 Widstrom School,Wayzata,Apr.18 Bringing Up Baby Fair, Calhoun Square, May 14 Southeast Festival,Holmes Park, June 4 Lynnhurst Park, June 13 Ridgedale Library,June 16 Rosefete, June 19 Riverview Library,St.Paul, June 21 St.Paul Library,Mc Dunna Book-

-68- St.Paul Library.Mc Dunna Book­ mobile Stop, June 24 Stillwater Library, June 30 Chanhassen Library, July 7 Lynnhurst Park, July 18 Chaska Library, July 26 Bancroft School, Oct. 17 Attended: Lucille Clifton Lecture,St. Catherine's, Feb. 16 Tomie DePaola Reception, Women's Club, March 10 Child Care Options Fair, Hennepin Cty Gov Center, March 15 Kerlan Award Lecture,Jane Yolen, U.of MN,April 21 Humphrey Institute Lecture, "Raising Children Who Will Run the World",May 19 Cultural Diversity in Storytelling,St.Paul Tech. Inst. ,Oct. 15 Annual Book Week Reviews, U. of M., Oct. 25 Susan Glenn Presented: Child Care Provider's Workshop, East Lake, March 12 Year of the Young Reader Committee meetings,Apr-Dec "Books Come Alive" Conference, Mankato State University, Nov.10 Charlotte Wilmot Member: Minnesota Library Assn. Attended: Child Care Provider's Workshop, East Lake, Mar. 12 MELSA Workshop, Southdale, "Evaluating Reference Services", April Minnesota Library Assn. Conference, Rochester, Oct.5-7 Marie Svang WordPerfect Training, Dec. Mary Babineau Seminar: Children's Books Series, St.Catherine's, Nov. Class: Selection and Eval­ uation of materials,StCloud March-May

-69- District IV

Annual Report

1988

During 1988, all agencies in District IV increased their circulation statistics and even recouped the losses incurred in 1987. Those losses happened while patrons and staff were adjusting to MAX. There were also qains in the numbers of new patron registrations with the library card registration campaign that was the November kick-off to the "Year of the Younq Reader." Nokomis and East Lake came in first and third respectively in the total number of new registrants. Major equipment additions included PAC terminals for East Lake, Nokomis and Franklin as well as the new telephone system installed in all agencies in December. The district library, East Lake, received a microcomputer and printer to be used as a MAX backup and for report and memo writing. These reports were prepared using WordPerfect on the new microcomputer.

As in years past the major reading requests of the patrons centered on the bestsellers. A brief overview of the year includes such fiction titles as: Steel's ?.:.s>Y

The signage project has, for the most part, been completed in all of the agencies. There are a few signs which have not yet been received.

All of the District IV agencies appreciated the extra help provided by David Benidt, Librarian II. He returned to community libraries after a leave of absence and a temporary assignment in the Sociology Department. Mr. Benidt began working in the district at the beginning of May while he waited for a permanent position to become available in the system. He has very willingly worked at all the district agencies doing reference work, inputting replacements, doing storytimes and filling in during emergencies when substitutes were not available.

-70- One of District IV's major goals in 1988 and 1989 is to target replacement quotas to areas in the collections which have a high loss rate. This has been difficult to accomplish without knowing what is actually missing. We are all looking forward to receiving printouts, as promised, of our missing and long­ overdue items.

Respectfully submitted,

Gregor Henrikson, District Librarian

-71- East Lake Community Library

Annual Report

1988

The year was a very busy one for the staff at East Lake. Starting in March, circulation statistics increased and continued to increase each month after that. By the end of the year the losses, which had been incurred in 1987, were made up and the 1986 figures surpassed. As the patrons became more accustomed to MAX and what it could do for them, they started checking out more books and other materials. This was also reflected in the staff workload. The librarians were able to spend more time at the reference desks and needed to spend less time at the circulation desk; the work settled into more normal patterns.

Weeding was a major activity during the year. Because of MAX there are greater numbers of items on the shelves at any one time and consequently unused i terns need to be removed more quickly than was necessary in the past. The entire adult and juvenile collections were weeded objectively. In addition, there was the ongoing effort to remove unneeded duplicates and materials in a deteriorated or shabby condition. This is an activity which takes a great deal of time away from helping patrons. Perhaps there is some better way of handling this procedure.

There was a great deal of activity in the children's area during the year. Nancy Kweik, Children's Librarian, worked with volunteers from First Bank Lake for a "Read-to-Me" series of Saturday mornings in April. The volunteers read to children on an individual basis. There were three, six-week series of Bedtime Storytimes in addition to the regular Wednesday preschool story hours. The summer reading program "Hooray for Library Kids" brought a record registration of 1,031. That was 29% over 1987 registrations. The "Year of the Young Reader" library card registration campaign was a success and East Lake placed third of fifteen agencies in the total number of entries. Four puppet shows were presented during the year in cooperation with Tom Hurlburt, Walker Children's Librarian. Attendance for these events averaged 30-40. For some of the special events, attendance was much higher, i.e. 170 present to see Ronald McDonald receive his library card. In the midst of all of this activity, Nancy Kweik was detailed to Linden Hills as the Community Librarian during June while Constance Hill was on a tour of China. This was an excellent opportunity for professional growth and experience for both staff members. During her absence she was ably replaced by Roy Woodstrom,

-72- librarian substitute, who worked well with the patrons and staff. The agency meeting room was used frequently by neighborhood groups. Council Member Scallon used it twice for informational meetings for the ward. There was even a celebrity at a meeting. "Benchwarmer" Bob Lurtsema attended a meeting of the Minneapolis Horseshoe Club held at East Lake in October.

The building remains in good repair. There have been some problems with the sidewalks settling and becoming uneven. The areas have been filled and no one has reported tripping or falling recently. There were problems with various parts of the air conditioning system and with the compressor for the boiler. They have been fixed.

Furniture and equipment additions during the year included a telefax machine which arrived in February. After a period of time, it was decided that it should be removed because it did not meet the needs of patrons and it took too much staff time to operate. A PAC terminal was installed, making reference and ordering much more convenient, on the adult reference desk. The COM reader was removed from the desk. The shelflist was also removed and sent downtown for storage. A "crash-bar" alarm was installed on one of the workroom doors to prevent people from sneaking into the staff area. Two ergonomic desk chairs were received for the reference desks. Two book trucks were received in June. One was for shelving and the second was a display truck which has proven very successful for marketing books on special topics. A microcomputer and printer arrived in September. It has been difficult to find the necessary practice time to learn how to use it, but after training in late November, Alvin Bowman and Gregor Henrikson have been trying to make more use of the machine. The new telephone system was installed in December and is working well for the staff. Al though there has not been time as yet to learn all of the functions, the basics were quickly mastered. The new signage installed this year adds to the efficient appearance of East Lake and has made using the agency easier for patrons.

As the staff of East Lake moves into the next year, they are looking forward to providing the same efficient and friendly service they have provided in the past.

-73- East Lake Community Library

Annual Report Staff of 1988

Gregor Henrikson District IV Librarian/ Community Librarian

Nancy Kweik Librarian II January-June 7, July 4-

Betty Julin Library Aide II January-April 29

Alvin Bowman Library Aide II May 23-

Patricia Pedersen Library Aide I

Cynthia Smith Library Aide I .7

Joanne Zimmerman Library Aide I .5

Sheila Matthews Library Page I January-August 5

James Tollefson Library Page I August 29-

Peter Osojnicki Library Page I .2 January 14

Jerome Cain Library Page I .2 February 23-September 6

Todd Franceen Library Page I .2 September 22-

David Benidt Librarian II, Mondays, alternate Fridays & Saturdays May 2-

Roy Woodstrom Librarian Substitute (Temporary Part-Time)

Laurie Simenson Librarian Substitute (Temporary Part-Time)

Vern DeKeuster Janitorial Engineer

-74- East Lake Community Library

Annual Report

Staff Activities

1988

Gregor Henrikson Member: American Library Association American Library Association Conference, New Orleans, July 8- 13 Two day seminar on Communication Roles for Supervisors sponsored by Office of Library Development Services/Library Administration and Management Association Intrasystem Loan Procedures Committee, MPLIC Working Relationships Panel for Staff Development Day Training: WordPerfect

Nancy Kweik Member: Minnesota Library Association Detail: Linden Hills Community Librarian, June 8-July 1 Seminars: New Woman Supervisor; Cultural Diversity in Storytelling; New Manager Year of the Young Reader Planning Committee, MPLIC Book reviewer for School Library Journal Interviewed author Lyn Lacy for Northern Lights and Insights telecast on cable Channel 6 Storyteller for Staff Development Day Staff exchanges: one day each at Franklin; Nokomis; North Regional; Roosevelt; Walker; Washburn

Alvin Bowman Staff Development Day Planning Committee Training: WordPerfect

-75- Patricia Pedersen Workshop: Coping With Difficult People Staff exchange: Nokomis, October 19-20

Cynthia Smith Staff exchange: Nokomis, October 12

Joanne Zimmerman Staff exchange: Nokomis, October 17-18, 20

-76- Franklin Community Library

Annual Report

1988

As in the past, 1988 seemed to be a year of contrasts. New building construction on 14th and Franklin Avenue contrasted with the liquor store across the street. The new townhouse development behind the library contrasted with the condemned buildings. The drunks and troublemakers who have to be thrown out of the library contrasted with the use of the library by adult education students working to improve their lives. This is what provides some of the fascination for the staff working at Franklin. The people who do not care contrasted with the people who will donate hours of their time making literacy programs for children and adults work.

Use of the American Indian Collection continued to be an important service of Franklin Library. Patrons have been referred to the library from other libraries in Minneapolis and even from Metropolitan Library Service Aqency system libraries. Questions ranged from sand painting to Hopi symbols and from how to make a feather headdress to wild rice harvesting methods. There have been some problems with missing materials, but the staff is working to replace those as they are discovered. The staff is also working with the Book Selection Librarian to determine appropriate additions to the collection.

The excellent children's proqramminq done by Joanne Bondy is reflected in the excitement and enthusiasm her young audiences take home from the library. Special events such as the outdoor "Teddy Bear Picnic" storytime in June, the Pinata Party in December and craft activities that tie in with the selected stories create a unique experience for Franklin's young patrons. She also continued to visit Andersen School each month to talk with the children about a special "Author of the Month." During the summer, volunteers from Bethlehem Baptist Church sponsored a phonics program at the library to help children in the first through the fifth grades. The program was so effective and popular that there was a waiting list. The Franklin staff is always concerned for the people in neighborhood and wants to work with them to improve their conditions.

The Franklin Learning Center, which is housed in the lower level of the library, has been a very important addition to the services the library provides to the neighborhood. It works with people to improve their literacy skills. The center is headed by Dr. Amy Hunt and she has cooperated with the library

-77- staff to make the best possible use of the library's resources. The staff has made many referrals to the center and Dr. Hunt and her volunteers have referred their students to the library for the Adult Basic Education Collection and other appropriate materials. Joanne Bondy continued to work with the neighborhood by serving on the Andersen Community Education Board and by hosting "Miss Bondy's Book Club," which is one of its offerings. She worked with neighborhood groups and planned the childrens events for the "Taste of Phillips" festival held on a very hot Sunday in June. Joan Fitzpatrick staffed the library information booth and Beverly Lutz brought a cake for the cakewalk and helped set up that booth. All of this took a great deal of their own time and demonstrates their commitment to the area.

Franklin Library was featured in an article "I Found the Perfect Public Library" published in Minnesota Libraries, Volume XXVIII number 10. A mother described her search for a library that would give her sons the same feeling for libraries that she remembered from her childhood. After searching all over the metropolitan area she found it at an inner city library without a lot of flash, but with a staff that cared about children and made them welcome.

Dan Kelty, North Regional Children's Librarian, spent the months of September through November at Franklin exchanging duties with Joanne Bondy. The opportunity gave both of them a chance to explore the ways that other libraries work and gave them a broader range of experiences. Dan also continued the staff's outreach efforts. Through his contacts with the community, the Indian Health Board is now bringing in an after school group for a visit each week.

Carolyn Buckheim retired in March after ten years of service at Franklin. She was replaced by Beverly Lutz, who came from the barcoding team.

During the year, the building was scheduled to receive some major maintenance. The exterior trim was painted and aluminum storm windows were ordered, but due to contractor delays they had not been installed by the end of the year. The tile floor in the annex was scheduled to be torn out and replaced in December, but this work, too, was postponed and is now scheduled for early 1989. When this work is completed the annex will be safer and more attractive. The furniture and equipment received during the year included a PAC terminal for the Reference Desk and four ergonomic chairs for the desks. The terminal has made reference work and book ordering easier, because the librarian no longer needs to use one of the cirulation terminals. The new signage was installed and is nearly complete. The new telephone

-78- system was installed in December. The two lines that are now available to the staff make their work more convenient. Unfortunately, on the 30th when they were going to turn on the new answering machine they discovered that someone had stolen it out of the office.

The staff at Franklin looks forward to 1989 with the hope of providing another year of excellent service to their patrons. Perhaps this is best illustrated by something that happened in December. An American Indian woman came in to thank Joan Fitzpatrick. She said that because of the help that Joan had given her, she had received an "A" for the course she was taking and that she would be back in 1989!

-79- Franklin Community Library

Annual Report

Staff of 1988

Joanne Bondy Library Assistant II January-September 2, December 1-

Dan Kelty Librarian II, staff exchange September 6-November 30

Joan Fitzpatrick Library Aide II

Carolyn Buckheim Library Aide I January-March 11

Beverly Lutz Library Aide I April 5-

David Benidt Librarian II, Wednesdays May 6-

Philip Epstein Janitorial Engineer

-80- Franklin Community Library

Annual Report

Staff Activities

1988

Joanne Bondy Member: Andersen Community Education Board Presenter: Read Aloud Workshop for Family Festival Conference: Books Come Alive Miss Bondy's Book Club Year of the Young Reader Planninq Committee Workinq Relationships Panel for Staff Development Day Storyteller for Staff Development Day Storyteller for Britannica Taste of Phillips Planninq Committee Staff Exchanqe: North Reqional, September-November

Joan Fitzpatrick Workshop: Helping the Library Kid

Beverly Lutz Civil Service Study of Aide I Job Descriptions

-81- ~-,--,-·------~------

Nokomis Community Library

Annual Report

1988

September brought the twentieth anniversary of Nokomis Community Library with an open house celebration on Thursday the 15th. Several events were planned for the day. There was an afternoon program for children with a clown, Steven Smith, and an evening program including the Nokomis Community history slide show and the Honeywell Swing Band. Refreshments were served by staff and volunteers throughout the day. The Nokomis Library building is also featured on the cover of the proposed 1989 city budget which was published in September. The oriqinal drawing was framed and presented to the library durinq the open house.

The staff and volunteers at Nokomis participated in the "Crazy Days" sponsored by the local merchants on August 5th. Mary Hanft made arrangements with the Friends of the Library to sell used books at tables set up on 34th Avenue. It was a very popular attraction and the library's participation was much appreciated by the members of the Nokomis Village Association. During October the Longfellow House Restoration Committee sponsored a display of a model of a Longfellow House done by Dallas Jensen. This was particularly appropriate for Nokomis, as it replaced the Longfellow Branch Library which had been housed in the local "Longfellow House" the committee is seeking to restore.

A picture of Nokomis' volunteers Irene Sobotka and Mary Ellen Morris appeared on the cover of the 1987 Annual R.§P~t of the Friends of the Minneapolis Public Library. They have worked hard for the agency during the year, giving their time to sell books at "Crazy Days, 11 serve refreshments at the open house, sort books for the shelvers, pack discards and qifts and perform countless other tasks. Their help is greatly appreciated by the Nokomis staff.

There were many classified staff changes during the year. Adrienne Jackson, Library Aide II, left the system in April. She was replaced in May by Judith Bagan, who returned to the system after a leave of absence. Ms. Bagan transferred to Hosmer Community Library in December. Terrance Blue, Library Aide I . 7, died in February after a brief illness. He was replaced by Douglas Mruz in April. Lila Shurson, Library Aide I, transferred to Washburn Community Library in June and she was replaced in July by Mary Booth. Linda Askew, Library Page I .5 was terminated in February and she was replaced in March by Karla Akerson. Gary Berman, Library Page I .5 transferred to

-82- Southeast Community Library in August. He was replaced in October by Stephanie Gray. She left in November on a maternity leave and was replaced on a temporary substitute basis by Jane Babineau. This might have created some problems, but the staff managed, in spite of the newness and unfamiliarity with MAX, to increase circulation over 1987 and even make up the losses incurred in 1987. The Nokomis staff will go out of their way to help their patrons.

The children's area at Nokomis is always very busy. Nokomis posted the greatest number of entries, 206, in the library card registration campaign which was the kickoff for the "Year of the Young Reader" festivities planned for 1989. This was ahead of larger agencies and ahead of the Central Library. It was the wholehearted participation of everyone on the staff that made this possible. The summer reading program events were all well attended, as were the "Bedtime Storytimes" during October. Nokomis also hosted the District IV Children's Librarians breakfast to inform the district staff of summer reading procedures and programs.

Weeding of the collections was a priority during the year that will continue into 1989. The adult and juvenile fiction collections were weeded, as were the one shots. Adult nonfiction is planned to be weeded early in 1989.

The building remains in good repair. The eight globe lights in the parking lot that were broken were replaced the week before Halloween, and a beehive was removed from a tree near the lot. Furniture and equipment receipts for the year included a tape applicator for processing books and magazines, two stamp trees and four tables for the meeting room. Two ergonomic chairs were received for the reference desks. These have been very comfortable for the staff and have proven to be less damaging to the carpeting than the old chairs. A terminal was installed at the reference desk. Copy Duplicating Products had to replace the photocopier. The old machine was wearing out and required too many service calls.

One of the design features at Nokomis has become a problem during the year. The "Teen Loft" has always been rather noisy whenever young people are up there. It is difficult for the staff to keep an eye on what is happening and people bump their heads on the ceiling. It has also caused problems when children, headed towards the children's area, run into the stairway corners and hit their heads. At least one toddler has become stuck in a cutout where the stairway turns. In addition to these problems the low ceiling of the circulation desk, which is under the loft, has been bumped into by taller staff members. The area is frequently too warm when the lights are on, but it is too dark and unfriendly looking when they are turned off.

-83- --·--·---·--·-·-- ,______

This report reflects only some of the myriad activities at Nokomis Community Library. The staff looks forward to increased service and increased circulation in 1989.

-84- Nokomis Community Library

Annual Report

Staff of 1988

Mary Hanft Community Librarian

Lucy Selander Library Assistant I

Adrienne Jackson Library Aide II January-April 8

Judith Bagan Library Aide II May 9-December 9

Lila Shurson Library Aide I January-June 27

Mary Booth Library Aide I July 5-

Terrance Blue Library Aide I .7 January-February 28

Douglas Mruz Library Aide I .7 April 11-

Gary Berman Library Page I .5 January-August 8

Linda Askew Library Page I .5 January-February 11

Karla Akerson Library Page I .5 March 16- Stephanie Gray Library Page I .5 October 4-November 5

Jane Babineau Library Page Substitute (Temporary Part-Time)

David Benidt Librarian II, Thursdays May 5-

Kalin Neumann Janitorial Engineer

-85- Nokomis Community Library

Annual Report

Staff Activities

1988

Mary Hanft Member: Nokomis Village Association Workshop: Canadian Women Writers

Lucy Selander Member: South Minneapolis Business Women's Group

-86- Roosevelt Community Library

Annual Report

1988

On November 2, Roosevelt completed its first year online. The agency was the last in the district, and the next to the last community library to go online. The staff has adapted well and it hardly seems possible that the agency operated for so long without all of the convenience and control that MAX offers. The agency's patrons have accepted the new system as well and there have been very few problems. Everyone quickly realizes how dependent we have all become on those infrequent occasions when the system goes down.

In the area of collection development, weeding was a continual priority. The juvenile collection, adult fiction and Avalon romances were weeded. The shelves are now less crowded and the appearance of the aqency is improved. It is planned that the adult nonfiction will be weeded early in 1989. The vertical file was also weeded. This was done in preparation for the new vertical file subject headings and guidelines which are expected to be ready in January. Many Roosevelt patrons have asked about the availability of compact discs, especially since the arrival of the printout of the system's compact disc holdings. The staff looks forward to improving their service to the community with the addition of this material type in 1989.

Attendance at children's programs given by Gloria Busch, Library Assistant .5, has been remarkable. She performs regularly scheduled storytimes on Monday evenings and twice on Wednesday mornings. During the summer, there are frequently as many as 100 for the morning stories. Even in the winter she may have 60-70 eager young attendees. When Santa visited a Monday evening storyhour there were 100 children and parents who enjoyed the stories and received small gifts which had been donated by a generous Roosevelt patron. For the grand finale of the summer reading program there were 275 children and parents. All of this activity demonstrates the care and planning which Ms. Busch puts into these programs and keeps Roosevelt's patrons coming back for more. It must also be remembered that the agency does not have a meeting room and that programs and parties must be held in the main room with the rest of the library's daily activities. The entire staff is to be commended for keeping things running smoothly.

Roosevelt Community Education held an afternoon class on journal writing at Roosevelt one day a week during the Fall quarter. It proved to be such a successful match that a second

-87- session will be offered starting in January, 1989. The YMCA discontinued its after school project so their groups are no longer visiting the library three times per week. Normakay Marthinson, Community Librarian, continues to serve on the Community Education Council at Roosevelt High School. She and Darlene Nordes, Library Aide II, also regularly attend the meetings of the South Minneapolis Business Women's Group. The staff has continued to have many contacts with the area schools and Ms. Marthinson was asked by the police liason officer to attend a faculty meeting on drugs and gang activity at Roosevelt High School. The officer also met with the staff at the agency to discuss activities which might occur on library property.

There were some problems with the furnace in December, but they have been fixed. The staff is looking forward to having a replacement for the maintenance engineer who was transferred in September. The substitute staff does a good job, but the building is never as clean as when there is a regularly assigned person. The new signage looks very good and has proven very helpful for Roosevelt's pa trans. They look forward to the completion of the project. New equipment and furniture at Roosevelt included a clock for the staff room, the old one was knocked out by lightning. There was also a tape machine which made magazine and paperback reinforcing easier. Two new paperback racks improved the looks of the agency by replacing several book dumps and flimsy wire racks. The agency was also the last to receive the new telephone system. This was due to wiring difficulties caused by the layout of the building. The Children's Librarian's desk had to be moved near the windows in order to get the wires up from the crawlspace. The new arrangement has proven to be workable and the staff likes the new telephones.

1989 should prove to be a very interesting and challenging year for the staff at Roosevelt Community Library. There are many strengths and a loyal patronage to build upon.

-88- Roosevelt Community Library

Annual Report

Staff Activities

1988

Normakay Marthinson Member: Roosevelt Community Education Council; South Minneapolis Business Women's Group Workshop: Evaluating Reference Services

Gloria Busch Conference: Books Come Alive

Darlene Nordes Member: South Minneapolis Business Women's Group Workshops: Helping the Library Kid; A Reflection of You, Being the Best You Can Be

Brian Pankow Workshop: Helping the Library Kid

-89- Roosevelt Community Library

Annual Report

Staff of 1988

Normakay Marthinson Community Librarian

Gloria Busch Library Assistant I .5

Darlene Nordes Library Aide II

Brian Pankow Library Aide I

Todd Franceen Library Page I .5

David Benidt Librarian II, Tuesdays May 3-

Kimberly Brady Janitorial Engineer .5 January-September

-90-