MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

ANNUAL REPORT OF THE DIRECTOR

ANNUAL REPORTS of DEPARTMENTS COMMUNITY LIBRARIES ATHENAEUM

1989

Volume I CONTENTS

VOLUME I

ADMINISTRATION CENTRAL LIBRARY SERVICES TECHNICAL SERVICES ATHENAEUM

1989

Director of the Library. 1

Associate Director 5 Accounting Office 14 Building Staff . 24 INFORM. 28 Interlibrary Loan . 35 Personnel Office 40 Public Relations Office . 60 Research and Evaluation. 67

Chief of Central Library Services 71 Subject Departments Art/Music/Films . 81 Business/Economics 92 Children's Services. 99 Government Documents 117 Municipal Information Library. 128 History/Travel 132 Literature. 139 Sociology . 146 Special Collections. 154 Technology/Science 162 Shelving . 169

Chief of Technical Services 172 Acquisitions. 178 Catalog Department. 190 Circulation Department 203 Electronic Data Processing Department 207 MAX Barcoding Project. 212 Preparations Department . 215

Athenaeum 222 ASSOCIATE DIRECTOR Annual Report

1989

The Minneapolis Public Library and Information Center (MPLIC) is a vibrant, changing, and enormously rich cultural resource. This report briefly traces some of the staff energies, accomplishments, and institutional vision that mark MPLIC as a valued contributor to the continued success of Minneapolis and the Twin City metropolitan area.

The framework for this report stems from the Associate Director's responsibility to direct improved services in administering the budget, personnel services, capital and building maintenance, public relations, research and evaluation, and INFORM/ILL. Harnessing and directing all of these activities helps MPLIC fulfill its mission as the Board and staff strive together to serve the community.

I. Staff Changes

Yvonne Dehne retired as Account Clerk II and her position was reclassified as Account Clerk Supervisor and assigned to Frank Pomeroy. Reorganization followed, with the Account Clerk I and Clerk Typist I now reporting directly to the Account Clerk Supervisor instead of the Library Finance Manager. This enables the Finance Manager to use her time more productively in dealing with the financial matters of the Library.

Elizabeth Shelver and Evelyn Karsh retired from the Personnel Office. They not only contributed many years of productive, high quality service but left a lasting impact on personnel office standards. Following this turnover, a complete office reorganization occurred. Barbara Hoosman was named Personnel Officer, Glenee Salmon and Judith Thompson were appointed as Personnel Services Assistants, and Theresa Anderson became the Clerk Typist II .5.

Bob Smith retired from the Buildings staff. Newly hired maintenance staff included Jerrold Kortas, Michael Manion, Lynnette Sanders, Scott Tilseth, and Robert Wallingford.

The Research and Evaluation office was established early in January. Luis Siojo was hired as Administrative Analyst and Sally Munger was appointed to the Clerk Typist II .5 position.

INFORM staff welcomed Maribeth Bacig as the appointed Librarian II in a newly created position. Roger Hurd changed to .7 hours to accommodate his schedule as graduate student in the MBA program at the University of Minnesota. Jim Magnuson joined the INFORM team as part~time clerical substitute in a position previously held by Gloria Olson.

New Interlibrary Loan staff included Kathy Langston, Eric Benson, and Tahseen Ansari.

-5- II. Accomplishments

Finance

New inventory procedures were installed in compliance with state auditor directives, augmenting staff's efforts to continually upgrade management of the equipment inventory of Central and Community Libraries. For the second year, the combined furniture and equipment budget has assisted the Chiefs by providing greater flexibility in decision making for more effective cost center management.

The book budget was maintained at 12.3%, personnel costs were held to 68.8%, and other operating costs ran 18.8%. Revenue projections were extremely close to actual amounts. Expenditures were well managed but the carryover was higher than expected due to a variety of deferred projects and operational uncertainties such as pay equity and labor negotiations.

Eight major contracts processed during the year were:

· Purchasing a new Library vehicle. · Purchasing storm windows for Hosmer and Roosevelt. Contracting for binding of periodicals. Acquiring carpeting for Northeast. · Establishing purchase orders for general office supplies. Purchasing bookbinding equipment for Preparations Department. • Replacing arcade doors at Central Library. Processing the contract for Geac computer upgrade.

Personnel

The year started off with the proverbial "bang" and continued at a mad dash pace. Personnel office staff were hired and trained. More than a dozen major projects were completed in 1989 in concert with administrative discussion and approval. These include:

· Initiating a system-wide performance appraisal structure. · Developing and utilizing a recruitment and selection plan for unclassified positions. Identifying and evaluating improvements in payroll and personnel budget projections. Planning orientation and ongoing training programs. · Reviewing Mercer-Meidinger-Hansen job evaluations. · Placing Library Aide I barcoders in vacant positions. · Refocusing affirmative action planning and confirming affirmative action data involving existing staff. · Enhancing recruitment of protected class and handicapped staff. · Evaluating and recommending ways to make reasonable accommodations for staff identified as handicapped. · Clarifying changes in hiring Library Page I and Aide I substitutes. · Assisting with Union Local 70 contract negotiations. • Processing pay equity and retroactive salary increases following union agreements. · Assisting the Board and Acting Director Zella Shannon in hiring MDA, Inc. as consultants and initiating the new Director search process.

-6- In addition, assisting the Associate Director in handling grievances and discipline actions resulting in suspension or terminations consumed great amounts of time.

Buildings

The Building staff was heavily involved in assisting with the Central Library Study conducted by Ellerbe Becket and the Community Library Facilities Study undertaken by HBW. Both required enormous commitment of time and energy in providing needed information and building plans. Planning for the renovation of Washburn Community Library required maintaining close coordination with Leonard Parker Architects and MPLIC administration.

In addition, Central Library building activities included:

· Assisting Research and Evaluation in studying the delivery of library materials between agencies. Preparing for the installation of public access catalog (PAC) terminals in all agencies. Installing a new air compressor and additional equipment. Completing major repairs to Central'& air-conditioning system. • Replacing the garage door.

Some of the projects completed in the Community Libraries were:

• Replacing carpeting at Northeast. · Installing a boiler condensate return tank and pump at Roosevelt. Repairing air handling and air-compressor units at Walker and Webber Park. · Installing new storm windows at Hosmer and Roosevelt. Restoring lawns, trees, and landscape to good condition following the 1988 drought.

General upgrades included installing additional electrical service and outlets, completing several painting projects, repairing sidewalks and fences, fixing leaking roofs, instituting floor and carpet cleaning systems, and dozens of other similar activities. All of these activities were accomplished to maintain the buildings and grounds in the best possible conditions for the safety and comfort of staff and library users.

Public Relations

Highly energized staff in the Community Libraries, at Central, and in the Public Relations Office devoted themselves to accomplishing an incredible success story with the "Year of the Young Reader - 1989" (YYR). Public Relations staff assisted the YYR committee by devising a marketing plan to focus the planning and organizing of promotional activities. This planning effort serves as the model for future institution-wide, joint venture outreach activities.

-7- The Public Relations Office coordinated many media releases and production and dissemination of events calendars, posters, flyers, and brochures. This year's print production involved 450 different items representing 280 promotional pieces. This past year also featured the following major external public relations activities:

· Promoting the successful Reading Fair, an outreach to child care providers, the "Library Kidfest II," and "Tons of Fun" summer reading and activities program. The Minnesota Library Association selected the Reading Fair and related packaged material as the fmalist for MIA's 1989 Public Relations Award. Promoting the AIA touring exhibition of "Printing and the French Revolution." , Promoting the Loring-Nicollet Alternative School student art exhibition. · Promoting the "Erase Illiteracy" billboard campaign sponsored by Naegele Outdoor Sign Company and other literacy concerns addressed by the Franklin Leaming Center. · Promoting the "Skyline 2000" lecture series on downtown architectural projects cosponsored with the Downtown Council. , Promoting the summer bookmobile funded through a Minneapolis Foundation grant. Designing and staffmg a library booth at the Convention Center Open House. Assisting with the preparation of the exhibit and catalog on "The Book and Its Conservation" cosponsored by Carleton College. Assisting with the completion of a user study and pin map survey for Community Libraries. · Completing the balloting for the Minnesota Book Awards. Promoting the public access computers at Hosmer and Sumner. · Designing and implementing nine exhibits for the Central Library arcade involving a wide variety of topics. · Publicizing the public meeting involving the Washburn renovation. • Assisting in preparing graphics, narrative, and visual aid material for MPLIC's budget presentation and State of the City report.

The major internal public relations activities included:

Issuing an updated Stock Room Supply Catalog. · Assisting with standardizing the annual report format. Assisting in devising the employee "Award of Excellence" recognition program. Producing and distributing the Videocassette Catalog and supplements. · Editing and preparing the Collection Development Policy for production. · Assisting in the development of Automation Task Force recommendations as part of the Strategic Plan.

The Strategic Plan completed its third year of a five-year cycle, and with the able assistance of Public Relations Office staff the plan and quarterly updates were effectively communicated to staff.

-8- Research and Evaluation

Four major projects were accomplished during the year:

The first of these was the extended orientation program the Administrative Analyst began early in the year. Through extensive interviews with key administrators and union representatives he met individuals, assessed institutional issues, problems, opportunities, and uncovered challenges. Preliminary reports were produced but after several attempts to resolve a final document and process acceptable to all, the effort was aborted.

· The second research project was a survey of Central and North Regional staff opinions on the smoking policy. Based on the research data provided, the Board rescinded an earlier action and delayed making MPLIC smoke-free until December 1991.

A third study completed a Community Libraries survey in conjunction with the HBW study. User profiles indicated frequency of visits, reasons for visit, mode of visit, and other pertinent information. Analysis involved manually tabulating 2,784 completed responses from all 14 community libraries. Valuable information on facilities, location, collection, and service became available in a uniform format for the first time in recent history.

The fourth project analyzed the delivery system at Central and later in the Community Libraries. While the purpose was to evaluate the delivery of "holds" or reserves in order to assure a 48-hour turnaround, additional operational concerns quickly became of interest. The delivery packing, processing, and repacking operations became important as key elements in this research effort. These evaluations were ongoing at the close of the year and were expected to carry over into the new year.

Substantive efforts were required to establish the Research and Evaluation Office including recruiting, hiring, and training staff. The Administrative Analyst carefully coordinated ordering and installing furniture and equipment with the Accounting Office and Building staff.

INFORM/ILL

INFORM's growth continues to soar with approximately 30% increase in both search projects and billable staff search time. The client base rose 44% to an all time high of 729 clients. Revenues posted a record breaking $186,181. INFORM growth shows an overall pattern of 120% increase in search projects and 105% increase in billed hours over the past four years. Since marketing or promotional activity is nonexistent, growth is primarily fostered by clients who are pleased with the service and refer others.

-9- Interlibrary Loan operations fell behind during the year because of a number of staff vacancies and changes in search operations. Interlibrary loan requests made of MPLIC by Hennepin County Library, Planet, and MELSA increased by 1,970, or 11 %. The fill rate increased by 1,398, or 14%. Intra-system loans (from Community Libraries) decreased by 2,909, or 18%, but the fill rate increased by 416, or 5%. Outgoing requests for MPLIC decreased by 600, or 14%. However, the fill rate for items requested increased by 184, or 4% over 1988.

Administrative Support Activity

Thomas Grund, Administrative Clerk completed the following reports and projects as part of the activities this past year. The reports included the following:

· Completing the 85-page State Library Annual Report. Providing statistical information and mailing list for the Director's Annual Report. Completing the Annual Detailed Circulation Report. Completing four MPLIC Quarterly Reference Statistics reports. · Completing the American Library Directory Update. Completing the Public Library Data Service Update. Completing the INTAMEL Survey. · Completing the MELSA Manual Update.

The projects included the following:

· Assisting with the daily management of MPLIC telephone system. · Conducting annual City Public Library Circulation Survey from 60 largest U.S. cities. Assisting in evaluating MPLIC's delivery system study. Producing microcomputer-based Monthly Meeting and Program Statistics reports. Assisting with the completion of back pay calculations. Attending 48 Library Board meetings. · Serving as MPLIC's representative on MELSA Statistics Task Force. · Attending Word Perfect and Management Techniques class and seminar.

-10- III. FUTURE VISION

MPLIC staff helped influence the lives of a quarter million registered borrowers and other users during 1989. Special Services, Administrative, and Building staff are pledged to supporting others in public service roles. As a personal commitment in 1988, I visited all of Central Library's public service departments; in 1989 I visited all of the community library agencies; and, in 1990 I plan to visit MIL, Technical Services, and all other closed departments in Central Library in order to familiarize myself with each agency, its staff, its public service desk, and its uniqueness.

In addition, this support effort must remain open to change and challenges of the future. The Washburn renovation, the Community Library Facilities Study, and the Central Library building issues represent large capital improvement opportunities that will carry well into the 21st century. Important also is the support provided the institution on the day-to-day basis that sustains a collection of 1.8 million item, staff of over 400, and system of 15 well managed facilities of different sizes, ages, and types.

All staff can take pride in reaching a circulation of over three million items for the first time in the past thirty years, while sustaining reference services at an impressive 2.3 million mark. These are indicators of how MPLIC's audiences benefit and how hard staff must work to achieve the desired standard of quality public library service.

Respectfully submitted,

17..s:2-r-/fi/0- /Jvt q~nnis M. Kane Associate Director

-11- STAFF COMPLEMENT

Thomas Grund Library Administration Clerk January 1 - December 31

Dennis Kane Associate Director January 1 - December 31

Lorraine Raether Clerk Stenographer II January 1 - December 31

-12- STAFF ACTMTIES

Memberships/Committees/Presentations

Dennis Kane Membership, American Library Association. Membership, Minnesota Library Association. Membership, Friends of Minneapolis Public Library. Member of Minnesota Library Association Legislative Committee. Member of MELSA Education Committee. Member of Metronet Advisory Committee. Member of MPL Staff Association.

Thomas Grund Member of MELSA Statistics Task Force. Member of Central Library Statistics Committee. President, LACE (Library Administration Confidential Employees Union). Member of Administrative Office Committee.

Lorraine Raether Member of LACE (Library Administration Confidential Employees Union). Member of MPL Staff Association.

Workshops/Conferences

Dennis Kane Library Legislative Day, St. Paul, MN. American Library Association Annual Conference, Dallas, Texas. Leadership and the Effective Use of Power, City Coordinator's Office, Minneapolis.

Thomas Grund Managerial Techniques for Secretaries and Administrative Assistants, Dun & Bradstreet & Nation's Business, Bloomington, MN. Introduction to WordPerfect 5.0, St. Thomas, Minneapolis.

Lorraine Raether Managerial Techniques for Secretaries and Administrative Assistants, Dun & Bradstreet & Nation's Business, Bloomington, MN.

-13- ACCOUNTING Annual Report

1989

1989 was a year of challenge and excitement as changes transpired in the Accounting Office. While some significant changes had already occurred, we continued to look for new ways of improving our effectiveness and efficiency.

Upon the retirement of our Account Clerk II in February 1989, this position was reclassified to an Account Clerk Supervisor. This reorganized the Accounting Office so that the Account Clerk I and Clerk Typist I reported directly to the Account Clerk Supervisor instead of the Library Finance Manager. That enabled the Finance Manager to use her time more productively in dealing with the financial matters of the Library.

The Accounting Office continued its goal of supplying the necessary financial information to the various decisionmakers in order for them to make more informed decisions. We look foiward to finding new procedures and better formats to provide this pertinent budget information to the Executive Committee.

For the second year, the Executive Committee was given a specific budget level for furniture and equipment. This process worked quite well and gave them greater flexibility in their spending, and still allowed for budget monitoring. Throughout the year, the Accounting Office provided each Executive Committee member with an update on how much they had spent, along with their remaining balance.

Although a similar arrangement was in place for office supplies, the Executive Committee did not receive updates because of the long list of small dollar office supplies. However, the Accounting Office still monitored the account codes and informed Executive Committee members if it appeared that they might go over their budget.

At the request of the State Auditor's Office, new inventory procedures went into effect during 1989. We have already received new inventory procedures that are going to be in effect for 1990. Of course, all of these changes will cause more work in the Accounting Office, and new policies will need to be created. It is important to note that many changes occurred in the equipment inventory for Central and Community Libraries in the past few years. Therefore, we are in the process of developing new procedures and looking for improvements within our own computer programs.

Revenues came in close to the projected amounts, except for housing payments in lieu of taxes, Video Revenues and Films Desk Receipts, which came in under budget. Some of the revenue accounts that exceeded the revised budget amounts were: Disaster Assistance, Fines-Desk Receipts, Patron Service Charges, Interlibrary Loans, INFORM and Sale of Used Equipment.

-14- Once again in 1989, the Accounting Office projected a higher than anticipated carryover. The Budget Office was particularly concerned about large carryovers that the Library has had over the past few years. The reason for these large carryovers has been because of deferred projects and various uncertainties, such as pay equity and labor negotiations. Other uncertainties were the outcome of the Central Library Building Study and the Community Libraries Building Study.

On April 19, 1989, the Library Board directed the Finance Manager to submit bi-monthly reports of expenditures in connection with Central Library building project. The expenditures summary covering the period from July 21, 1987 to November 30, 1989 is attached.

During 1989, the Library was fortunate to receive two new trust funds: The Braswell and Hardaway estates. As of December 31, 1989, the market value of the Library's trust funds at N orwest was $2,334,390. (See attached).

In conjunction with the Strategic Plan, various goals were set for the Accounting Office. One goal was to keep the Books and Materials budget at 12.3% of the total budget. I am pleased to report that the 1989 revised budget for Books and Materials was 12.3% ($1,803,406). Another goal was to keep Personnel Services at no more than 75% of the total budget; the revised budget for 1989 shows this figure at 68.8%, or $10,073,348 (see attached).

The Accounting office was responsible for overseeing the bidding process that is required the City for contracts and purchase orders. The process begins with a requisition originating from a department and continues through a variety of steps until completed. A few of the projects/contracts that went through this process in 1989 were:

1) Purchase of a 1989 Dodge Caravan. 2) Installation of storm windows at Hosmer and Roosevelt Community Libraries. 3) Contract for binding of periodicals. 4) Installation of carpeting at Northeast Community Library. 5) Purchase order for general office supplies. 6) Bookbinding equipment for the Preparations Department. 7) Replacement of arcade doors at Central Library. 8) Contract for providing public access to the online catalog.

With the end of 1989, we are looking forward to exciting changes in 1990 with the continuation of the Central Library Building Study, the Community Libraries Building Study and the hiring of a new Library director. All of these changes will impact the Accounting Office.

Respectfully submitted, ~ II. (k__

Laura M. Dahlen Finance Manager

-15- STAFF COMPLEMENT

Laura Dahlen Finance Manager January 1 - December 31

Yvonne Dehne Account Clerk II January 1 - February 3

Kelli Mulvaney Accounting Intern January 1 - December 5

Kelli Mulvaney Library Aide I (Sub) December 6 - December 31

Joyce Pettis Clerk Typist I January 1 - December 31

Frank Pomeroy Account Clerk Supervisor April 17 - December 31

Nila Schubert Account Clerk I January 1 - December 31

-16- IIIIIIIIIIPDI IS l'IIIII IC tmARV tufD lhfDRilRIIDN CFNT£1 Cl NIIIIII LIHlllll!Y BUIIDING STI/DY fxpenditure Su11arr Pf1iud fro• Julr 21, 1'181 lo Nuveabcr lD, 1909

Ope, J t lli!I Fund Jrusl funds ------I und Ill llalker BldtJ. Saith Schatzlin ------·------l'rt!VIOU<.ly PICVIOUSlf l'rcv1ously Prev1ouslr l Xfll!ndctl lxpend1!d txpended Expended as of Current as of Cur,ent as of Current as of Current Vendor/NJ•e Descnplion 9 lO 8'1 [xpend. 9 :!0-89 (ApcnJ_ 9-l0-89 Expend_ 'I-J0-8'1 Expend. Jolal ------flcrsonncl- l. Shannon ~Jla1r mo sm $.180

E. F11ga111 Sal arr 47,l'JH 421 42,820 fringe Benefits 1,£l2 16 1,108

D. flleifer Sal arr 1,608 II 1,699 I Fringe Ben~flls 304 2 l06 .....,.... I D. Str111rk Salary 1,441 1,443 Fnnge Denefi ts 2(.0 260

J. Grund SJ I arr 414 414 r, 1119e Benefi ls 14 14

Other Personnel Sal arr UH 08 Fringe Benefits 1'1 19

Fac91 e & len~;oq Consultants 114,811 118 l'I, '114 2,Sll llB,110

Beder I Hares Consultants ( 12/81 to 10/88) 61,225 61,22S

[llerbee Beckett Consultants (FeasabilitJ Stud;) 1,841 l2,l~'J 40,000

Scant icon Board lletreat (11-30-BB) 1,240 1,240

herything for the Office Notebooks (Becker Study) 211 211

Pr int Shop (HPL IC) Covers (Becker Study) 55 55

Beckw1 th, Inc. Engineering docu1ents 2,m 2,m ------·------lolol S5/ ,6H $66J 1177,292 17/8 S77,B15 $H,6'10 so $0 1798,8115 ------. ------. --- --.. ------.. ------n, '·'"' II t 111·1 n, t 11 I: I I I I';/ II'/ library Board of the City of "pis Individual Jrust funds at Nor1est Bank financial Status Update as of Der.e1ber JI, 198'1 narket Additions Allocation of Disburse1enl narkel Value to n,t. used Allocation Net Increase to library Value fund Principal 12/01/89 Principal for Rllo. of Jnco1e in Principal Board 12/ll/R'I ------AOinson 19,838 111,861 so 111,861 S54 SIJ4 (1256 Sil, 199 B011el11n 13,889 20,305 0 20,305 61 152 17,0 20,228 Corel I 16,52'1 24,005 0 24,005 72 180 JU 23,714 Countryaan I, 161 2,185 0 2,185 8 21 2,114 Daunt 2,952 4,255 0 4,255 13 32 161•o 4,23'1 fnser 24,041 33,486 750 34,236 102 258 470 Jt,106 Friends 9, 12'1 ll,863 0 13,863 41 105 fno IJ,811 Gale I, 138 1,680 0 l ,680 5 II 1,612 Grabo1 5,000 1,946 0 1,'146 24 61 12·14 , •917 Heaton 4,838 6,916 0 6,'116 21 52 100 6,'149 Hinderer 48,661 6'1,312 0 6'1,312 208 519 'I'll 69,106 tfuaan Relations 6,JOO 9,087 0 '1,081 21 68 IJO '1,052 Johnson 5,000 7,212 0 1,212 22 52 103 1,183 Jordan 35,291 69,018 0 6'1,018 207 518 '181 68,814 I lee 5,000 7,215 0 7,215 22 54 JOJ 1,188 lonrtaff 700 I ,OJO 0 1,010 J 8 1,008 00 I'll Century 4,163 1u -I 5,218 0 5,218 16 40 16 5,258 Dberhoffer 9,031 I J, 02'1 0 ll,027 39 '11 ( 186 12,91'1 Derting 3,125 5,585 0 5,585 17 4l (RO 5,565 Olson 11,298 16,830 0 16,830 50 126 16,165 Patent 0 22,023 0 22,023 66 165 f241315 21,939 Pillsbury 110,499 200,346 0 200,346 601 1,501 (2,866 19'1,582 laihle 1,056 1,355 0 1,355 4 10 (18 l,J51 leed '11, 1JO 156,281 0 156,281 46'1 I, 112 (2,731 155,6'11 Shannon 3,525 4,281 0 4,281 12 J2 4,210 laUer, Ii. f. 3,225 4,651 0 4,651 14 35 16161 4,Ul laUer. I. II. I, 910 3,142 0 3,142 10 24 45 J,lll laUer-lludson Ill ,852 216,852 0 216,852 650 1,676 (l,IOJ 216,025 Nilliats, Cedric 1,296 1,52'1 0 1,529 5 II (22 1,523 lilliats, C. 25,000 43, 94'1 0 U,'149 132 327 1629 U,781 Jrustee 15,856 56, IOO 0 56,100 16'1 421 801 55,883 ------Subtotal t604 ,311 tl,041,385 S,50 SI , 048, I 35 '5,144 S1 ,851 (Sl5,000) SI ,OU, 136 ------8raswel I 49,849 54,980 0 54,980 166 413 0 55,559 Book Anony1ous 40,000 39,938 0 39,938 119 2'11 0 40,356 Hardaway 81,370 86,6]] 0 86,633 260 649 0 87,542 Schalzkin 189,986 980,851 0 980,851 2,942 1,352 0 991,145 S11 th IOI, 910 96,350 0 96,350 289 722 0 9/,361 llaHer Hldg 51,215 IS,834 2,167 18, IOI 54 136 0 IR,291 ------Sub tota I SI, 730,647 SZ,321,971 SJ,011 S2 ,374, 988 $6,974 Sl7,428 (S Vi, 000) S7 ,,134 ,no ------... -···------.------·------I ~ r !ff 11111 10 lfl'l/'HJ P1·1~ 71 Minneapolis Public Library and. Information Center Revised 1989 Operating Blrlget and liooget lsstinnte for 1990 Finance Coomi ttee June 7, 1989 1989 Revised 1989 Revised Btrlget Btrlget 1990 Bldget Estimate Estimate Request (on 4/05/89) 1'ax----- Revenue 3002 Real Estate Tuxes $5,770,900 $5,770,900 3003 Personal·Property Tux 115,600 115,600 3004 Hanestead Credit 1,048,300 1,048,300 3005 Fiscal Di~ities 858,400 858,400 3007 Disparity i.ction Aid 52,800 52,800 Subtotal $7,846,000 $7,846,000 $8,394,160 other Tuxes 3016 State Hwy-Lieu of Tuxes ,5,500 ,5,500 ,5,500 3017 Tux Incr.-Lieu of Tuxes 9,900 9,900 9,900 3018 Housing Pymt-Lieu of Tux 4,067 4,067 4,067 3019 Gravel '!'ax 100 100 100 3020 Metro Council-Lieu of Tx 2,020 2,020 2,020 3021 Enterprise Zone Credit 200 200 200 3026 Delin~t ~rty Tux 90,000 90,000 90,000 3303 State Aid to Local Govt 4,132,800 4,132,800 4,517,900 Subtotal $4,284,587 $4,284,587 $4,669,687 other Government Unit Grant.s 3319 Disaster Assistance $0 $2,545 $0 3325 Youth Develo~t Grant 2,250 2,250 0 3390 U.S. Nuclear Reg. Coom. 5,660 5,404 5,404 3407 l.SCA - Title II 3,981 3,981 0 3408 LSCA - Title VI 25,000 25,000 25,000 3432 State Grant Jn>L 50 000 50 000 50,000 3433 MEI.SA Contract 415:200 470:000 415,200 Subtotal $502,091 $559,180 $495,604 Fund Transfers 3604 Pension Ftmd (MERA) $450,000 $450,000 $450,000 3911 MIL 34,692 34,692 38,012 Subtotal $484,692 $484,692 $488,012 Miscellaneous Revenue 3241 Telertione Coomission $2,800 $2,600 $2,800 3570 Room Rental 7,600 8 000 8,000 3571 Fines-Desk ReceiE;: 142,000 152:455 159,545 3572 Li.hr. Materials t-N. 18,000 15,000 16,000 3573 Fil.ms Desk Receipt.s 25,000 8 000 8,000 3574 Film catalog 1,000 1:000 1,000 3575 CXl'1 catalog 2,100 2,100 2,100 3576 Patron Service Charge 5,500 5,000 5,500 3577 Vend Machine Coomission 50,000 53,000 53,000 3579 Video Revenue 5,000 500 500 3582 Interlibrary l.Dan 15,000 13,000 15,000 3583 INFtH1 135,000 160,000 160,000 3636 Jury Service Fees 500 500 500 3677 Miscellaneous Revenue 8,000 7,000 8,000 3812 ~ Meter Fees 46,000 50 000 50,000 3849 Sale o Used Eq~i:t=t 1,500 1:500 1,500 3853 Refund of Bxperni ures 1,500 1,500 1,500 SUbtotal $466,500 $481,155 $492,945 Total CUrrent Revenue $13,583,870 $13,655,614 $14,540~408 Balance Prior Year 1,452,633 * 1,467,057 '* 469,742 us Total Available Revenue $15,036,503 $15,122,671 $15,010,150 , Unau:lited Balance for 1988------n Au:lited Balance for 1988 **' Estimated Balance for 1989

-19- Minneapolis Public Library and Informe.tion Center Revised 1989 Operating Budget and Budget .Estimate for 1990 Finance Calllnittee June 7, 1989 1989 Revised 1989 Revised Budget Budget 1990 Budget Estimate .Estimate Request (on 4/05/89) Total Available Revenue $15,036,503 $15,122,671 $15,010,150

EXPENDI'IURES

Personnel Service-18 52 - Administration $575,951 $581,951 $542,423 54 - Central LibZ1U"Y 2,915,721 2,921,721 3,037,987 55 - CooBR.mic!f Libraries 2,194,411 2,203,411 2,204,157 56 - Techni Services 1,464,807 1,470,807 1,541,352 57 - Building Maintenance 1,048,216 1,054,216 1,052,341 58 - Special Services 356,342 365,342 ------418,703 SUbtotal $8,555,448 ------$8,597,448 $8,796,963 Fringe Benefits 1,433,000 1,475,900 1,530,800 ------Total Personnel Service $9,988,448 ------$10,073,348 ------$10,327,763 other than Persormel Service ------Contractual Service $1,417,043 $1,460,993 $1,441,475 Other ~rating Costs 605,733 622,433 654,300 Capital ~ts 372,000 374,000 252,500 .Equipnent 2,123,155 2,122,155 ------1,931,567 Total Of.PS ------$4,517,931 ------$4,579,581 ------$4,279,842 'I.Ul'AL OPERATING CXE'l'S $14,506,379 $14,652,929 $14,607,605 ------BALANL"H $530,124 $469,742 $402,545 ------

-20- ~lis Public Library and Inf0:ra1.tion Center Revised 198 Operating Btdget and Btdget Estimate for 1990 Finance Coomittee June 7, 1989 1989 Revised 1989 Revised Btdget Btdget 1990 Btdget Estimate Estimate ------Request ------(on 4/05/89) ------Contractual Service ------5040 State Aulitors $10,000 $10,000 $10,000 5070 =isal Service 5090 rt/Consult. Service 5~:888 5~:888 5~:888 5093 Security 70 000 70 000 75 000 5132 Data Processing (MIS) 24:788 24:788 25:500 5210 Pos~e 45 000 60,000 60,000 5220 Tele one 75:500 90,000 90,000 5222 U.S. ~int 10,000 8 000 5240 Alarm rvice 10,000 6:500 ~:ggg 5410 Ad-Publh!E 5,000 5,000 5,000 5411 outside Printing 3,000 3,000 3,000 5412 Film. Catalog/Periodical 7 500 12,000 30,000 5413 aM Catalog 85:ooo 85,000 55,000 5421 Book Binding 11 000 11,000 11,000 5422 Periodical Binding 15:000 15,000 15,000 5430 Photo Prints 4,000 4 000 4 000 5510 Office ~t Rental 9 000 9'000 11:000 5560 Building tal 8:500 8'5oo 9,600 5610 Laundry-Linen Service 2,000 2:000 2,000 5630 Pest Control 450 450 450 5650 Waste Ren>val 8,500 8,500 9,500 5710 water-Sewage 35,000 35 000 35,000 5730 Electricity 270,000 210:000 280,000 5750 Gas Utilit~ 130,000 130,000 130,000 5810 Office Bqui.Ct Repair 40,000 40,000 40,000 5811 ~it.er ~r 2,500 2 500 2,625 5812 Service tract 170,000 110:000 160,000 5820 Bui~ Re ir 146,000 150,000 150,000 5840 Si Repair 15,500 20,000 1,000 5850 Plant ~p ~r 47,000 50,000 50,000 5860 Underground irinkler 5,000 5,000 5,000 5870 Lands&. 9,000 2,500 5880 flbbile F.

-21- Minnea~lis Public Library and Information Center Revised 198 Operat~ Btdget and Btdget Estimate for 1990 Finance Coomittee Jl.llle 7, 1989 1989 Revised 1989 Revised Btdget Btdget 1990 Bwget Estimate Estimate Request ------(on 4/05/89) ------other Operating Costs ------6010 Office Supplies $60,000 $60,000 $60,000 6011 Data Processing ~lies 17,000 17 000 10,660 6012 Vend. Machine Supp ies 23,000 23:000 26,000 6013 IN.FCEH Supplies 9,000 9 000 6014 Publicity 40,000 45•388 40:000 6019 ~r SUJJplies 15,000 22'000 22,000 6020 1 Tools 2,500 2:500 2,500 6030 Plant & Shop ~lies 12,000 12,000 12,200 6040 ~tion ~ ies 60,000 63,000 65,000 6041 Cbarges(Data BankJ 84,000 84,000 90,340 6042 MARS(Ref Data Bank Ch. 80,000 80,000 83,000 6050 Fire Fighting S!Jpplies 500 700 700 6090 Visual Aid ~lies 5,000 5,000 5,000 6091~~lies 2 000 2 000 2,000 6092 Training Supplies 8:333 8:333 8,000 6093 Franklin l..earning Center 25,000 25,000 25 000 6210 Cleaning Supplies 7,000 10,000 10:000 6250 Housekeeging Supplies 25,000 25,000 25,000 6270 Hee.ting il 7,000 7,000 7,000 6410 Lubricants 1,000 1,000 1,000 6420 Gasoline 5,000 5,000 5,000 6440 Auto Materials 3,500 3,500 6450 Plant Sho~ft:t Mat. 1~:888 15,000 15,000 6530 Plllllhing ies 3,500 3 500 3,500 6540 Paint Materials 1,000 1:000 1,000 6550 Electrical Materials 6,000 6,000 6560 Carpenter Materials 1,200 f:~ 1,200 6590 other Buildi.J)g Materials 1 000 6640 Fill-Dirt-Sod 1:500 l:ggg l:ggg 6680 Salt for Ice Control 600 600 600 7055 I.a~t Charge 200 200 200 7110 Pe Injury Awards 2 000 2 000 25,000 7320 ~r;r .lnsm'ance 45:ooo 45:ooo 45,000 7410 Offici Fees 3 000 3 000 7510 Travel~ 11:000 1~;888 11:000 7530 Auto-Bus lowance 2,100 2,100 2,100 7532 Travel - Recruitment 0 2,000 3,000 7710 Reg/Tuition Fees 15,500 15,500 15,500 7725 Food and Beverage 600 600 600 7770 Uncollectible Accounts ------200 200 200 SUbtotal $605,733 ------$622,433 ------$654,300 ------

-22- Mi.nneaJX>lis Public Library and Inforn&tion Center .Revised 1989 Operat~ Bl.dget and Bl.dget Estimate for 1990 Flll811Ce Calllnittee Jtme 7, 1989 1989 Revised 1989 Revised Bl.dget Bl.dget 1990 Bl.dget Estimate Estimate Request (on 4/05/89) Fringe Benefits ------7811 MERF Basic $450,000 $450,000 $450,000 7812 PERA Coord. 167,000 185,000 193 000 7813 FICA 295,000 315,000 339:000 7814 Police Relief 1,000 1,000 7816 PERA - Police & Fire 1 000 1·888 1 000 7821 Medicare Insurance 2'500 3:400 3:800 7827 Delta Dental 5:500 5,500 5,500 7831 Medcenter Health Plan 45 000 45 000 48 000 7832 ~ Health 205:000 205:000 211:000 7837 Share Health Plan 95,000 95,000 98,000 7838 1H) Gold 25,000 25,000 25,000 7839 Aware Gold Limited 45,000 45,000 45 000 7840 Severance 52,000 56,000 60:000 7850 ~loyment 10 000 10,000 10 000 7860 Life Insurance 12:000 12,000 12:500 7880 Work caopensation ------22,000 ------22,000 ------22,000 Subtotal $1,433,000 $1,475,900 $1,530,800 ------Capital Improvements ------8101 Bldg/Bldg. Equipnent $5,000 $5,000 $5,000 8120 Bldg. ConsU"\Et1on 80,000 82,000 80,000 8140 Heat & Air Conditioning 84,000 84,000 45,000 8150 ~· Jllectrical 6,000 6,000 6,000 8340 fie & Street Signs 2,000 2,000 2,000 8392 Improvements 195,000 195,000 114,500 ------Subtotal ------$372,000 ------$374,000 $252,500 F.quipnent Purchases ------8510 Plant ~pnent $10,000 $10,000 $10,000 8520 Househo d 3,000 3,000 3 000 8570 Lawn Mower/Snow 3,000 3,000 10:400 8620 Trucks/Vehicles 10 000 12 000 0 8710 Office Furniture 11:1s2 11:1s2 60,000 8720 Office F.quipnent 184,367 184,367 85,000 8810 Books 1,789,499 1,786,499 1,740,567 8811 Book Trans. ~t 3 000 3 000 3,000 8830 Au:lio Visual pnent 32:200 32'200 5,600 8840 FXX>L Materials 16,907 ------16:907 14,000 ~'ubtotal ------$2,123,155 ------$2,122,155 $1,931,567

-23- BUILDING STAFF Annual Report

1989

During 1989, Building Staff were involved in numerous activities to maintain our present facilities and also to begin looking our needs twenty years from now.

Facility studies for Central Library as well as for the 14 community libraries were undertaken to determine if the present facilities could handle the addition of new technology. Both of these studies required that building staff provide consultants with updated structural, mechanical, and electrical plans, along with numerous other types of information. Several meetings with consultants were held to review current as well as future needs of Central and Community Libraries. The Central Library study was completed and presented to the Library Board with a recommendation to build a new building on a new site. The community libraries study was terminated.

With Board approval for remodeling W ashbum Community Library, Building staff were again required to provide a variety of information, including updated structural, electrical and mechanical plans and specifications for the current buildings. Meetings with architects for this project were necessary to review developing plans and specifications. This project will continue well in 1990.

A study of Central's in-house delivery system was conducted from October 10-21 to examine the daily delivery of library materials between agencies. The building staff assisted Research and Evaluation in completing this study. A similar study involving community libraries will take place in 1990.

Numerous meetings and discussions took place between building staff and Chiefs of Central and Community Libraries in preparation for public access (PAC) terminals. This project is ongoing, with placement of terminals expected in early 1991.

Some of the projects for Central Library that were completed in 1989 were: upgrading of electrical service to Planetarium to allow for addition of equipment for laser light shows, which began in October and will continue into early 1990; installation of new air compressor in mechanical penthouse and piped to Bindery to provide air to operate two new pieces of equipment; major repairs to air-conditioning chiller to correct an internal problem; replacement of garage door; replacement of three corroded manual main control valves with electric valves for lawn sprinkling system; installation of new electrical power in print shop to operate large paper cutter moved from Bindery; and, installation of additional electrical receptacles in Bindery, ILL, and Friends.

Dan Drebenstedt represented the Building Staff as part of Central's newly created Disaster Committee. In addition to assisting with the drafting of a disaster plan, Dan was asked to identify and order disaster clean-up supplies and equipment. Storage of these supplies will be in the old telephone equipment room on 4th floor.

-24- Numerous and varied projects were completed at Community Libraries. The following is a list of some of those projects:

· Preparation work for PAC terminals at Northeast. Replacement of carpet at Northeast. Installation of boiler condensate return tank and pump at Roosevelt. Replacement of blower shaft and bearings on main air handling unit at Walker. Replacement of air compressor for pneumatic HVAC controls at Webber Park. Replacement of exterior sign faces at North Regional. Repair of fences at Sumner, Franklin, Hosmer and Southeast. Replacement of leaking section of water main at East Lake. Repair of broken section of main pipe in lawn sprinkler system at East Lake. · Replacement of entry/exit hardware at North Regional, Washburn and Walker. Installation of new electrical receptacles at Sumner for public-use PC. Installation of new storm windows at Hosmer and Roosevelt. Replacement of sections of sidewalk at East Lake, Sumner and Roosevelt (involved transplanting three trees). Installation of energy efficient light fixtures at Walker. Replacement of staff lounge and kitchen carpet at Sumner. Patching of roof at East Lake. Repair of air supply duct to Children's area at Sumner. · Designation of one parking stall at Sumner as handicapped parking. · Planting of flowers at Walker. Repair of all exterior lights at Northeast. · Installation of electrical receptacle at Franklin and Hosmer. · Replacement of five ungrounded receptacles at Sumner.

The drought of 1988 caused multiple problems with lawns, hedges, and trees. 25% of the hedges at Central died and were replaced by transplanting existing plants. All community library lawns were cleaned and reseeded. Dead trees at Central, Nokomis and Washburn were removed. Junipers at Nokomis and North Regional were trimmed and dead branches removed. Shrubs at East Lake, Hosmer, Walker, and Sumner were cleaned and trimmed. Again, 1989 was dryer than normal so watering and restoration of lawns, plants and trees continued during the summer, and most lawns were restored to good condition.

Dan Drebenstedt, in charge of Central, and Dave Kirk, in charge of Community Libraries, developed new floor and carpet care programs to improve the appearance of buildings. New floor buffers, carpet cleaning machines and vacuum cleaners were purchased to supplement existing equipment. All of this was done without increasing personnel or staff time.

An extensive painting program continued in 1989 at the following locations: men's rest room at East Lake, following a minor fire; staff room, public and rear hallways at Roosevelt; upper level and front entry at Franklin; Administration Clerk's Office at Central; pillars in public areas at Central; walls in Children's department; Chief of Central's Office, and the Accounting Office.

-25- Several projects were developed, specifications written, and bid in 1989, but were not scheduled to begin until early 1990. Some of these projects were: replacement of the east and west exterior doors at North Regional; replacement of public exterior doors and installation of new frames and doors to create a vestibule at Northeast; replacement of arcade doors at Central; installation of new window shades at Pierre Bottineau, Franklin, Hosmer, Linden Hills and Sumner; and, installation of carpet in the Children's Room and public areas at Southeast.

This past year set the course for many changes that will affect operational activities at Central as well as in the Community Libraries, and Building Staff look forward to an involved and exciting new decade.

Respectfully submitted,

Alexsander Wakal Superintendent of Buildings

-26- STAFF COMPLEMENT

Alexsander W akal Superintendent of Buildings January 1-December 31 Richard Payette Delivery Worker January 1-December 31 Orville Heggestad Stock Clerk II January 1-December 31 Mark Corbecky Janitor-Engineer: Central January 1-February 19 Susan Reynolds Janitor-Engineer: Central January 1-December 31 Mark Gallagher Janitor-Engineer: Central February 20-December 31

Central Facility Staff Daniel Drebenstedt Central Facility Supervisor January 1-December 31 Arthur McNaughton Operating Maintenance Engineer January 1-December 31 Kenneth Shaur Operating Maintenance Engineer January 1-December 31 James Weatherly Operating Maintenance Engineer January 1-December 31 Raymond Blegen Operating Maintenance Engineer January 1-December 31 Ronald Mobley Operating Maintenance Engineer January 1-December 31

Gary Crooks Janitorial Crew Leader January 23-December 31 Mark Gallagher Janitorial Crew Leader January 1-February 19 Frances Johnson Janitorial Worker January 1-December 31 Gary Bohler Janitorial Worker January 1-December 31 Billy Houston Janitorial Worker January 1-December 12 Robert Miles Janitorial Worker January 1-December 31 Frederick Hawkins Janitorial Worker January 1-December 31 Ruth Fairbanks Janitorial Worker January 1-December 31 Robert Wallingford Janitorial Worker January 1-December 31 Lynnette Sanders Janitorial Worker January 23-December 31 Scott Tilseth Janitorial Worker April 2-December J 1 Jerrold Kortus Janitorial Worker April 4-December 31 Michael Manion Janitorial Worker July 10-December 31

Community Facility Staff David Kirk Community Facility Supervisor January ! -December J 1 Vern DeKeuster Janitor-Eng: Community, EL January 1-December 31 Philip Epstein Janitor-Eng: Community, FR January 1-December J 1 James Tanberg Janitor-Eng: Community, HO January 1-December 31 Robert Smith Janitor-Eng: Community, LH January 1-December 31 Kalin Neumann Janitor-Eng: Community, NK January 1-December 31 Richard Olson Janitor-Eng: Community, NE January 1-December 31 Daniel Swenson Janitor-Eng: Community, SE January 1-December 31 Richard Wynsteker Janitor-Eng: Community, SU January 1-December 31 Thomas Seaman Janitor-Eng: Community, WA January 1-December 31 Dennis Hanson Janitor-Eng: Community, WN January 1-December 31 Mark Corbecky Janitor-Eng: Community, WP/PB February 20-December 31 Nancy Cerisier Janitor-Eng: Community, RO (.5) January 17-December 31 Kimberly Brady Janitorial Worker January 1-December 31

-27- INFORM Annual Report

1989

INFORM posted another impressive growth year in 1989 marked by a 31% increase in search projects and a 30% increase in billings for staff search time. The number of clients served rose 44% to 729. In the absence of overt marketing efforts, the burgeoning number of clients can be attributed to referrals from satisfied clients and from a network of other information service agencies. The expansion is all the more noteworthy in light of a fee increase from $45 to $50 per hour.

The year saw a few staffing changes. First, and most significantly, Maribeth Bacig remedied a nearly desperate staffing situation by joining us as a full-time librarian--a new position for the department. This was the culmination of a year and a half effort to obtain staffing to handle the 120% increase in search projects and 105% increase in billed hours that INFORM has experienced over the last four years. Second, Roger Hurd temporarily moved to a . 7 time assignment to enable him to more rapidly obtain his masters degree in business administration. Third, Jim Magnuson assumed the part-time clerical substitute position formerly held by Gloria Olson. INFORM's most valuable resource is its staff who consistently have provided high quality service and have contributed to the department's phenomenal success. Joan Murray and Sue Lair are to be commended along with Maribeth and Jim for their superior performance.

INFORM continued to advance in applying technology to improve service delivery and operations. New telecommunications software was installed that reduces the amount of online time required for computer-assisted searching. This saves the client money which either lowers their total bill or allows the department to allocate more of the client's budget to staff time. In either case, clients receive more service for their money. The software also saves several hours of office time each billing cycle by automating what was a lengthy record­ keeping process. In addition, a new photocopy machine was installed. It reliably performs a greater variety of copying tasks and provides better quality copies for clients.

In the area of operations, the invoicing process is complex and time consuming and, consequently, is the focus of continuous efforts toward improvement. Refining forms and streamlining procedures have produced some benefits, but even greater improvements are in store for 1990. The addition of a librarian is necessitating larger changes in departmental procedures and information systems to provide coordination and to help achieve a new economy of scale.

-28- Many new peaks of service levels were attained in 1989 as evidenced by the reported statistics. Not the least of these is the record $186,181 in revenues. Despite prospects of a slowed down economy in 1990, it is difficult to bridle optimism about the year ahead. Now INFORM's staff complement is appropriate to meet the current demands for service and to develop means of responding to the challenges facing the department in the future.

Respectfully submitted,

Roger A. Hurd Librarian [INFORM]

-29- STAFF COMPLEMENT

Roger Hurd Librarian [INFORM] (1.0) January 1 - September 24 (.7) September 25 - December 31

Mary Elizabeth Bacig Librarian II August 28 - December 31

Joan Murray Administrative Aide January 1 - December 31

Susan Lair Clerk - Typist II January 1 - December 31

Kathleen Jackson Librarian Substitute (.8) January 1 - May 12

Wendy Adamson Librarian Substitute (.2) October 27 - December 31

Gloria Olson Library Aide Substitute (.4) January 1 - February 10 Jim Magnuson Library Aide Substitute (.4) November 6 - December 31

-30- STAFF ACTIVITIES

Roger Hurd

Memberships Minnesota Online Users Group Minneapolis Public Library Staff Association

Classes, Workshops MBA Program, Carlson School of Management, University of Minnesota Affirmative Action Workshop, September 21 DataTimes Advanced User Training, September 22

Presentations Minnesota Star Cities Spring Quarterly Meeting, "Using the Library for Business Development," Minneapolis Marriott Bloomington, March 16 Cumberland High School Future Problem Solvers, MPLIC, April 19 Minnesota Technology Corridor Group, Minnesota Super Computer Center, May 11 Minnesota Project Innovation, MPLI C, July 13 Honeywell Job Service Center, "Library Research: A Powerful Job Seeking Tool If You Know How to Use It," September 5 3M Business Library, MPLIC, September 28 Minnesota Online Users Group, "The INFORM Database Management System and Beyond," College of St. Catherine, October 4 Career Dynamics, Inc., "The Library as a Resource for Job Seekers," MPLIC, October 10 Friends of the Minneapolis Public Library, "The Interlibrary Loan Department," October 12

Mary Elizabeth Bacig

Memberships American Library Association Special Libraries Association

Boards, Committees Machine Assisted Reference Service Advisory Committee

Classes, Workshops Predicasts Terminal System Training, St. Paul Public Library, August 23 DataTimes Advanced User Training, September 22 Dialog Update '89 Refresher, Sheraton Midway, November 30

-31- Joan Murray

Memberships Minneapolis Public Library Staff Association

Classes, Workshops DOS Training, December 19 & 27

-32- SUMMARY STATISTICS

Change 1989 Data from 1988

Clients 729 44% New clients 507 18%

Billed Hours Regular searches 2,466.25 19% Patent photocopying 347.25 11% Total 2,813.50 18% Monthly average 234.50

Billings for Hours Regular searches $123,312.50 32% Patent photocopying $13,890.00 11% Total $137,202.50 30%

Search Requests Regular searches 2,416 32% Patent photocopying 590 29% Total 3,006 31% Monthly average 250

Computer-assisted searches 828 29%

U.S. Patents photocopied 2,132 17%

1980 1981 1982 1983 1984

Billed Hours 1,284.00 1,372.75 1,122.00 1,213.75 1,489.25 Search Requests 817 1,045 905 972 1,197

1985 1986 1987 1988 1989

Billed Hours 1,372.25 1,604.00 1,965.00 2,388.25 2,466.25 Search Requests 1,369 1,481 1,742 2,243 2,416

-33- MONTHLY STATISTICS

Search Requests Billed Hours

Regular Patent Total Regular --Patent Total

January 190 53 243 200.75 27.25 228.00

February 213 38 251 233.00 16.75 249.75

March 205 53 258 202.50 26.75 229.25

April 211 59 270 222.00 44.50 266.50

May 202 42 244 197.25 28.75 266.00

June 209 62 271 213.75 41.00 254.75

July 199 47 246 184.00 22.00 206.00

August 211 52 263 205.75 41.75 247.50

September 193 45 238 191.50 20.75 212.25

October 221 51 272 218.25 27.25 245.50

November 187 47 234 204.50 28.25 232.75

December 175 41 216 193.00 22.25 215.25

Totals 2,416 590 3,006 2,466.25 347.25 2,813.50

Monthly Average 201 49 251 205.5 28.9 234.5

-34- INTERLIBRARY LOAN Annual Report

1989

The Interlibrary Loan Department experienced the most challenging year in its history in 1989. A major reason for this was staffing difficulties which beleaguered the department throughout the year. Glenee Salmon received a promotion and abruptly left her position as clerical supervisor at year's end in 1988. Kathleen Langston was not hired as the new supervisor until nearly five months later. Although Susan Vos served admirably in a supervisory detail assignment for some of that time, the leadership of a regular supervisor was missed. Four aides were lost to promotion, transfer, resignation, and retirement. An additional aide was unavailable for work most of the year due to medical reasons. Consequently, the department suffered persistent staff shortages as substitutes often were not available.

When massive turnover and staff shortages occur, training of new staff can be expected to be problematic. Having a situation with many new, hurriedly-trained staff working shorthanded in a stressful environment can threaten the provision of quality service. Therefore, it was an impressive accomplishment to have sustained one day turnaround service for an 11 % increase in interlibrary loan requests received from other libraries. Processing these requests produced receipts of more than $50,000 for the library. Furthermore, this work could only be performed after staffing the information and catalog information desks.

Over the past few years, new technology has developed to deliver interlibrary loan services to MPLIC patrons. ILL has received new hardware and software and has begun using new onllne systems for its work. Other libraries have made their catalogs open to dial-in computer access. As the number of options for verifying and transmitting interlibrary loan requests has increased, so has our potential to fill patron requests. Fill rates for all types of interlibrary loan activity rose in 1989. At the same time, however, the complexity of multiple systems also can be a stumbling block because each system has its own requirements and procedures. In short, ILL's ability to fill patron requests is increasing, but to do so requires more knowledge, effort, and time than in the past. Furthermore, this trend is expected to continue in the future.

In light of departmental staffing difficulties and the increasing demands of interlibrary loan work, it is not surprising that a backlog of requests for MPLIC patrons developed in 1989. An unfortunate consequence of the design of the department is that processing these requests has the lowest priority of the major departmental tasks.

-35- As the new year begins, ILL is encouraged to face the future with optimism despite the serious challenges that remain. Hopefully, the staffing situation is stabilizing. Training is an ongoing priority. Interlibrary loan procedures are being overhauled and streamlined. The backlog has been processed. The predominant challenge is to manage the department to balance the provision of high quality public information and interlibrary loan services.

Respectfully submitted, &~ Librarian [INFORM]

-36- STAFF COMPLEMENT

Kathleen Langston Clerical Supervisor May 17 - December 31

Tahseenuddin Ansari Library Aide I September 11 - December 31

Eric Benson Library Aide I June 26 - December 31

Mary Kay Harris Library Aide I October 16 - December 4

Craig Lindquist Clerk-Typist I January 1 - December 31

Cheryl Pederson Library Aide I (.5) January 1 - December 31

Eugene Robinson Library Aide I January 1 - June 12

Valerie Solovjovs Library Aide I January 1 - September 1 Detail as Library Aide II May 3 - June 3

Willson Stromer Library Aide I January 1 - December 31

Joy Wallin Library Aide I January 1 - May 11

Susan Vos Detail as Clerical Supervisor January 12 - April 27

-37- STAFF ACTIVITIES

Kathleen Langston

Boards, Committees MELSA Interlibrary Loan Committee

Classes, Workshops DOS Training, December 19 & 27 Serving Library Patrons with Developmental Disabilities, MELSA Workshop, May 9

Tahseenuddin Ansari

Classes, Workshops The Role of the Public Library in Society, St. Cloud State University, Fall quarter

Cheryl Pederson

Classes, Workshops Understanding Yourself and Others with the Myers-Briggs Type Indicator, Civil Service Workshop, August 9 Working Smarter, Civil Service Workshop, June 8 Serving Library Patrons with Developmental Disabilities, MELSA Workshop, May 9

Valerle Solovjovs

Classes, Workshops Save-It Software Workshop

-38- ILLs Requested From MPLIC

Requests Requests Items Sent Received Owned Loans PhotOCOQies Total Hennepin County Library* 6,570 6,149 3,814 243 4,057

MELSA 5,460 4,984 2,505 955 3,460

PLANET 5,352 4,922 2,922 122 3,034

MINITEX 17,244 15,337 4,611 5,767 10,378

Other ILL 2,519 2,087 _ill 477 ~ Total ILL 37,145 33,479 14,021 7,554 21,575 Intra-System Loans ( Community Libraries) 13,147 13,146 8,933 8,933 Total ILL & ISL 50,292 46,675 22,954 7,554 30,508

*Includes 540 telephone requests from Hennepin County Library patrons.

ILLs Requested by MPLIC

ReQuests ReQuests filled Loans PhotocoQies Total Loans PhotOCOQies Total MELSA 413 117 530 262 73 335

MINITEX 1,530 1,143 2,673 844 905 1,749

Other ILL 495 223 718 324 123 447

(Cancelled requests) 219 Total Requested by MPLIC 2,344 1,834 4,740 1,533 1,182 2,715

ILL requests placed with MPLIC by MELSA patrons living outside Mpls: 91 _ll 122 OCLC MAIL TOTAL

Telefax transmission to MELSA Libraries: 114

-39- PERSONNEL Annual Report

1989

Personnel Office objectives for 1989 included implementing the reorganization of the Personnel Office; implementing the new performance appraisal system; developing and utilizing a new recruitment and selection plan for unclassified positions; identifying and evaluating efficiencies to improve the payroll and the budget projection system; and developing a training program for permanent and temporary staff, both orientation and on-going training.

In addition to the above-stated objectives; the Personnel Staff contributed the library's participation in the Mercer-Meidinger-Hanson job evaluation study; implemented the placement of Library Aide I barcoders in vacant positions in anticipation of their lay-off; re-activated affirmative action efforts, including conducting an affirmative action census of all library staff and attending a minority job fair; contributed to major policy changes in the hiring and transfers of Library Page I and Library Aide I substitutes; participated in meetings to complete contract negotiations with Union Local 70; implemented pay equity and retroactive salary increases which resulted from these and Local 99 negotiations; and worked with the Acting Director and Library Board in developing procedures for the selection of a professional firm to search for a new Director.

Personnel Office staff also participated in making decisions regarding reasonable accommodations for staff identified as handicapped.

Two valued long-term personnel staff members, Elizabeth Shelver and Evelyn Karsh, retired early in 1989. The Personnel Office staff complement was reorganized, resulting in redistribution of many duties and responsibilities and the addition of a half-time Clerk Typist IL These changes have insured adequate trained backup for essential procedures and lessen reliance on other Administrative Office staff.

Much of the first months of the year were spent training the new staff members in their duties. This was accomplished during a time when end-of-the-year reports needed to be done and a large number of staff vacancies were occurring. It is to the credit of the abilities and commitment of the new Personnel Services Assistants, Glenee Salmon and Judith Thompson and the new Clerk Typist II, Theresa Anderson, that the transition to a completely new staffing arrangement was managed smoothly under such adverse conditions. Invaluable assistance was provided by former staff members Elizabeth Shelver and Evelyn Karsh.

Performance Standards for Central Library staff were drafted and developed by working with committees created by the Central Library Chief over a period of several months of regularly scheduled meetings. The standards will be implemented on a trial basis during 1990 with adjustments to be made as needed. The Community Library Chief worked with her staff to create a set of standards for community library positions, which was implemented during 1989 with adjustments to be made as needed.

A new recruitment and selection plan for unclassified positions was developed and adopted by the Executive Committee. This plan was used to fill four librarian vacancies in 1989.

Personnel Office staff worked with the newly hired Systems Analyst Programmer II and the Library Finance Manager to develop a computer application for payroll budget projections. Because of the complexity of the project, we expect that a new system will be in place during 1990. Because of the enormous effort required in training new staff to become competent in all aspects of payroll, benefits, personnel transactions and filling vacancies, the objective of automating the human resource functions of the office have been deferred until 1990.

-40- Training activities of the Personnel Office included developing and coordinating a series of training sessions on WordPerfect, DOS, Myers-Briggs Type Indicator; providing individualized training for the Interlibrary Loan Clerical Supervisor; providing a refresher course for supervisors on filling out time sheets; individual orientation sessions for new employees; and planning an orientation tour which will be conducted early in 1990. The Personnel Office also acquired a VCR and monitor for training purposes and is establishing a small library of training videocassettes.

Due to the diligent efforts of Judith Thompson, a pamphlet was developed entitled "Interviewing Successfully" to be distributed to staff who apply to be interviewed for internal positions.

1989 was a difficult yet rewarding year with many unexpected challenges and opportunities. We wish to thank the entire MPLIC staff for their patience and understanding as we adjusted to our new responsibilities. We look forward to the new challenges of 1990.

Respectfully submitted,

...... , ~ ~~/L' / ~~ . ~"-

Barbara J. Hoosman Personnel Officer

-41- Total Staff From Payroll of December 17 - December 30, 1989 Permanent Full Part-time Temporary Total Total Time Number FTE Number FTE Number FTE

Unclassified 61 11 5.7 28 11.1 108 85.8

Classified: Clerical, Technical, Super- visory 178 34 18.7 42 14.1 254 210.8 Classified: Building 36 1 .6 1 .7 38 37.3

TOTALS 283 46 25. 71 25.9 400 333.9

Unclassified Staff by Services

Administration 2 0 .0 1 .7 3 2.7 Central 35 4 2.1 10 4.3 49 41.4 Technical 6 0 .o 1 .6 7 6.6 Community 24 6 3.6 16 4.8 46 32.4 Special Services 2 0 .o 1 .7 3 2.7

TOTALS 69 10 5.7 29 11.1 108 85.8

Classified Staff by Services

Administration 13 1 .59 1 .7 15 14.3 Central 63 6 3.4 17 8. 86 74.4 Technical 51 5 2.6 3 .8 59 54.4 Community 39 19 10.5 20 4.4 78 53.9 Building 36 1 .6 1 .7 38 37.3 Special Services 12 3 1.6 1 .2 _li ~ TOTALS 214 35 19.3 43 14.8 292 248.1

Total Staff by Services

Administration 15 1 .59 2 1.4 18 17. Central 98 10 5.5 27 12.3 135 115.8 Technical 57 5 2.6 4 1.4 66 61. Community 63 25 14.1 36 9.2 124 83.3 Building 36 1 .6 1 .7 38 37.3 Special Services 14 3 1.6 2 ~ 19 16.5 TOTALS 283 45 25. 72 25.9 400 333.9

*Substitute staff members are now included in these figures. Vacancies are not shown. Salary schedules attached.

-42- A~~ointments Se~arations 1988 1989 1988 1989 Clerical, Technical, Classified Supervisory: full-time 1 4 14 15 part-time permanent 10 10 3 6 temporary 17 32 7 23

Building staff: full-time 5 4 5 5 part-time permanent 0 2 1 0 temporary 5 5 3 4

Librarian: full-time 2 3 0 8 part-time permanent 0 2 0 0 temporary 9 17 9 7

Library Assistant: full-time 0 0 0 0 part-time permanent 0 0 0 0 temporary 0 1 0 0

TOTALS 49 80 42 68

Promotions Details Transfers To Another To Another Total Total Aqencv Status il.988 1989 1988 1989 1988 1989 1988 1989

Classified-Clerical, Supervisory, Technical 9 16 4 20 31 21 28 10 Building Staff 8 4 7 4 7 I 1 0 1 Professional 5 5 3 2 6 I 3 0 3 . ' i I I ! i ! TOTALS 14 26 44 25 28 114

Reasons given for separation of full-time staff members:

Classified Unclassified Another position 3 2 Retirement 8 4 Leaving city 2 2 Discharge 1 0 Discontent 1 0 Illness 0 0 Other 11 1

TOTALS 26 9

Other transactions

Voluntary Demotions - 2, Leave Without Pay - 15, Return From Leave - 11, Suspension - 2, Reclassification - 4.

-43- PERSONNEL OFFICE

Staff Complement

Barbara Hoosman Personnel Officer January 12 - December 31

Glenee Salmon Payroll/Personnel Services Assistant January 1 - December 31

Judith Thompson Payroll/Personnel Services Assistant January 30 - December 31

Theresa Anderson Clerk Typist II July 17 - December 31

-44- MINNEAPOLIS PUBLIC LIBRARY ANO INFORMATION C!NT!R Salary Schedules for the Followinq Promotional Lines: Accountinq and Fiscal Planninq, Administrative Services, Art and Related Bindery, Communications, Data Processing, Staff Assistance Effective July l, 1988 & July l, 1989 Adopted by the Library Board November, 1988 Annual Earninqs Shown are Biweekly Rates x 26

July l. 1988 July l, 1989 TITLE STEP BIWICLY ANNUAL STEP BIWICLY ANNUAL LOCAL 99 ACCOUNTING & FISCAL PLANNING LINE Account Clerk I l 619 16094 l 638 16588 {III) 2 647 1682:? 2 666 17316 3 707 18382 3 728 18928 4 735 19110 4 757 19682 5 762 19812 .5 785 20410 6 793 20618 6 817 21242 7 823 :1398 7 848 22048

Account Clerk II 1., 1:0 1s1:o (Vl ... 767 .!.9942 gc:; '"I 3 ~~ ::1s2 4 886 23036 5 926 24076 6 960 24960 7 1001 26026 ADMINISTRATIVE SERVICES LINE Library Page I l 449 11574 1 462 12012 ( I) 2 473 12298 2 487 12662 3 497 12922 3 512 13312 4 522 13572 4 538 13988 5 539 14014 5 555 14430 6 556 14456 6 573 14898 7 577 15002 7 594 15444 8 595 15470 8 613 15938

Clerk Typist I 1 558 14508 l 575 14950 Library Aide I 2 579 15054 2 596 15496 Clerk I 3 618 16068 3 637 16562 CII) 4 639 16614 4 658 17108 5 659 17134 5 679 17654 6 684 17784 6 705 18330 7 710 18460 7 731 19006

-45- July l, 1988 July l. 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Library Aide I, Substitute l 7.44 l 7.66 (IIl 2 7.72 2 7.95 3 8.24 3 8.49 4 8.52 4 8. 78 5 8.79 s 9.05 6 9.12 6 9.39 7 9.47 1 9.75

Audio Visual Aide I l 578 15028 l.., 595 15470 Library Page II 2 614 15964 .. 632 16432 (III) 3 672 17472 3 692 17992 4 697 13122 4 718 18668 5 1:::0 13720 5 742 19292 6 747 19422 6 769 19994 1 779 20254 7 802 20852

Book Preparation Aide l 641 16666 l 660 17160 Library Aide II 2 668 17368 2 688 17888 (IV) 3 728 13928 3 750 19500 4 757 19682 4 730 20280 5 784 20384 5 308 21008 6 315 :1:190 6 8J9 21814 7 345 21970 7 370 22620

Clerk Typist II 650 l 16900 l.., 670 17420 (IV) 2 673 17628 .. 698 18148 3 737 19162 J 759 19734 4 766 19916 4 789 20514 5 79J 20618 5 817 21242 6 324 21424 6 849 22074 7 854 22204 7 880 22880

Duplicating Machine Operator !I 1.., 672 17472 ..,1 692 17992 (IV) ... 699 18174 • 720 18720 3 759 19734 3 732 20332 4 788 20488 4 812 21112 5 815 21190 5 839 21814 6 846 21996 6 871 22646 7 876 22776 7 902 23452

Duplicating Machine Operator III l 714 18564 1 735 19110 (V) 2 758 19708 2 781 20306 3 827 21502 3 852 22152 4 861 22386 4 887 23062 5 895 23210 5 922 23972 6 931 24206 6 959 24934 7 969 25194 7 998 25948

-46- July 1. 1988 July 1. 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL Community Libraries Clerk 1 718 18668 1 740 19240 (V) 2 765 19890 2 788 20488 J 850 22100 J 876 22776 4 884 22984 4 911 2J686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

Serials Clerk 1 754 19604 1 777 20202 (VJ 2 798 20748 2 822 21J72 J 867 22542 3 893 23218 4 901 23426 4 928 24128 5 935 24310 5 96J 25038 6 971 25246 6 1000 26000 7 1009 26234 7 1039 27014

Audio Vi.sual Coordinator 1 7J5 19110 1., 757 19682 (V) 2 783 20358 ... 806 20956 J 367 22542 J 393 2J218 4 90:!.. 23426 4 928 24128 5 94:!.. 24466 5 969 25194 6 975 25350 6 1004 26104 7 1017 26442 7 1048 27248

Circulation Depart::nent: Clerk 1 760 19760 l 783 20358 (VJ 2 308 21008 2 332 21632 J 392 23192 J 919 23894 4 926 24076 4 954 24804 5 966 25116 5 995 25870 6 1000 26000 6 1030 26730 7 1041 27066 7 1072 27872

Library Technician 1 796 20696 l 320 21320 (VJ 2 844 21944 2 369 22594 3 928 24128 3 956 24856 4 962 25012 4 991 25766 5 1002 26052 5 1032 26832 6 1036 26936 6 1067 27742 7 1077 28002 7 1109 28834

-47- July 1. 1988 July l, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Order Clerk 1 830 21580 l 855 22230 (V) 2 874 22724 2 900 23400 3 943 24518 3 971 25246 4 977 25402 4 1006 26156 5 1011 26286 5 1041 27066 6 1048 27248 6 1079 28054 7 1086 28236 7 1119 29094

Clerical Supervisor 1 818 21268 1 843 21918 (VI) 2 876 22776 2 902 23452 3 970 25220 3 999 25974 4 999 25974 4 1029 26754 5 1049 27274 5 1080 28080 6 1096 28496 6 1129 29354 7 1141 29666 7 1175 30550

Bibliographic: Control Clerk 1 879 22854 1 905 23530 (VI) 2 936 24336 2 964 25064 3 1031 26806 3 1062 27612 4 1070 27820 4 1102 28652 5 1109 23834 5 ll-l2 29692 6 1157 30082 6 ll92 30992 7 1202 31252 7 1238 32188

ART & RELATED LINE Graphic: Artist l 739 19214 1 761 19786 (Vl 2 788 20488 2 812 21112 3 838 21788 3 863 22438 4 888 23088 4 915 23790 5 940 24440 5 968 25168 6 979 25454 6 1008 26208 7 1022 26572 7 1053 27378 8 1063 27638 8 1095 28470

BINDERY LINE Bindery Processing Aide l 558 14508 l 575 14950 (II) 2 579 15054 2 596 15496 3 618 16068 3 637 16562 4 639 16614 4 658 17108 5 659 17134 5 679 17654 6 684 17784 6 705 18330 7 710 18460 7 731 19006

-48- July l, 1988 July l, 1989 TITLE STEP BIW!:LY ANNUAL ST!P BIW!:LY ANNUAL Bindery Worker l 748 19448 l 770 20020 (IV) 2 776 20176 2 799 20774 3 835 21710 3 860 22360 4 864 22464 4 890 23140 5 891 23166 !5 918 23868 6 922 23972 6 950 24700 7 952 247!52 7 981 25506

Bookbinder 1 718 18668 1 740 19240 (Vl 2 765 19890 2 788 20488 3 850 22100 3 876 22776 4 884 22984 4 911 23686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

COMMUNICATIONS LINE Telephone Operator I l 578 15028 l 595 15470 (III) 2 614 15964 2 632 16432 3 67: 17472 3 692 17992 4 697 18122 4 718 18668 5 720 18720 s 742 19292 6 747 19422 6 769 19994 7 779 20254 7 802 20852

DATA PROCESSING LINE Computer Operator I l 619 16094 l 638 l658S (IV) 2 647 16822 2 666 17316 3 707 18382 3 723 18928 4 735 19110 4 757 19682 5 762 19812 s 785 20410 6 793 20618 6 817 21242 7 823 21398 7 848 22048

Data Entry Operator II l 629 16354 (IV) 2 670 17420 3 739 19214 4 766 19916 5 798 20748 6 830 21580 7 864 22464

-49- July l, 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Computer Operator II 1 718 18668 1 740 19240 (V) 2 765 19890 2 788 20488 3 850 22100 3 876 22776 4 884 22984 4 911 23686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

Library Computer Specialist 1 942 24492 1 970 25220 (VI) 2 1011 26286 2 1041 27066 3 1054 27404 3 1086 28236 4 1101 28626 4 1134 29484 5 1148 29848 5 1182 30732 6 1197 31122 6 1233 32058 7 1251 32526 7 1289 33514

STAFF ASSISTANCS LINE Administ:::ative Aide 1 713 13668 1 740 19240 (V) 2 765 19890 2 733 20488 3 350 22100 J 875 22776 4 884 22984 4 911 23686 5 924 24024 5 952 24752 6 958 24908 6 987 25662 7 999 25974 7 1029 26754

ADMINISTRATIVE SERVICES LINE Stock Clerk II 1 764 19864 1 787 20462 (V) 2 804 20904 2 828 21528 3 873 22698 3 899 23374 4 901 23426 4 928 24128 5 933 24258 5 961 24986 6 965 25090 6 994 25844 7 999 25974 7 1029 26754

ATTENDANT, CUSTODIAL & SERVICES LINE Custodial Helper l 449 11674 l 462 12012 (I) 2 473 12298 2 487 12662 3 497 12922 3 512 13312 4 522 13572 4 538 13988 5 539 14014 5 555 14430 6 556 14456 6 573 14898 7 577 15002 7 594 15444 8 595 15470 8 613 15938

-so- July 1. 1988 July 1. 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL

Janitorial Worker (III) 1 660 17160 1 680 17680 2 697 18122 2 718 18668 3 735 19110 3 757 19682 4 776 20176 4 799 20774 5 808 21008 5 832 21632 6 838 21788 6 863 22438 7 867 22542 7 893 23218 EQUIPMENT OPERATOR LINE Delivery Worker 1 10.01 1 10 .31 (III) 2 10.72 2 11.04 3 11. 42 3 11. 76 4 12.10 4 12.46 5 12.77 5 13.15 6 13.52 6 lJ. 93

PLANT OPERATION & MAINTENANCE LINE Janitorial Crew Leader 1 73] 19058 1 755 19630 Janitorial Engineer-Central 2 779 20254 2 802 20852 (IV) 3 326 21476 3 351 22126 4 877 22802 4 903 23478 5 916 23816 5 943 24518 6 955 24830 6 984 25584 7 997 25922 7 1027 26702

Janitorial Engineer-Community l 765 19890 1 788 20488 (IV) 2 816 21216 2 840 21840 3 864 22464 J 890 23140 4 916 23816 4 943 24518 5 955 24830 5 984 25584 6 997 25922 6 1027 26702 7 1041 27066 7 1072 27872

-51- July 1, 1988 July 1, 1989 TI'l'LB STEP BIWKLY ABHUAL STEP BIWICLY ANNUAL LOCAL 70 PLANT OP!ltATIOH, MAINTENANCE LINB Operatinq Maintenance !nqineer 1 11.87 1 12.39 (V) 2 13.37 2 13.93 3 14.87 3 15.48

..

-52- July 1. 1988 July 1. 1989 TITLE STEP SIWKI."l ANNUAL STEP SIWKI."l ANNUAL

LACE ADMINISTRATIVE SIR.VICES LINE Clerk 'l'ypist II l 675 17550 l 695 18070 ( IV) 2 702 18252 2 723 18798 3 762 19812 3 785 20410 4 791 20566 4 815 21190 5 818 21268 5 843 21918 6 849 22074 6 874 22724 7 879 22854 7 905 23530

Clerk Steno II l 755 19630 1 778 20228 {V) 2 302 20852 2 326 21476 3 887 23062 J 914 23764 4 921 23946 4 949 24674 5 961 24986 5 990 25740 6 995 25870 6 1025 26650 7 1036 26936 7 1067 27742

Library Administration Clerk 1 846 21996 1 871 22646 {VI) 2 903 23478 2 930 24180 J 998 25948 J 1028 26728 4 1037 26962 4 1068 27768 5 1076 27975 5 1108 28308 6 11.24 29224 6 1158 30108 7 1169 30394 7 1204 31304

Secretary 1 861 22386 1 887 23062 (VI) 2 919 23894 2 947 24622 3 1014 26364 3 1044 27144 4 1053 27378 4 1085 28210 5 1092 28392 5 1125 29250 6 1139 29614 6 1173 30498 7 1185 30810 7 1221 31746

Payroll/Personnel Services Ass't 1 907 23582 1 934 24284 (VI) 2 965 25090 2 994 25844 3 1060 27560 3 1092 28392 4 1099 28574 4 1132 29432 5 1138 29588 5 1172 30472 6 1186 30836 6 1222 31772 7 1231 32006 7 1268 32968

-53- July 1. 1988 July 1, 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL NONREPRESENTED ACCOUNTING & FISCAL PLANNING Account Clerk Supervisor 1 968 25168 1 997 25922 (VII) 2 1039 27014 2 1070 27820 3 1080 28080 3 1112 28912 4 1128 29328 4 1162 30212 5 1175 30550 5 1210 31460 6 1224 31824 6 1261 32786 7 1279 33254 7 1317 34242

Manager, Finance 1 1396 36296 1 1438 37388 (X) 2 1449 37674 2 1492 38792 3 1504 39104 3 1549 40274 4 1563 40638 4 1610 41860 5 1622 42172 5 1671 43446 6 1685 43810 6 1736 45136 7 1750 45500 1 1803 46878

ADMINISTRATIVE SERVICES Supervisor of Shelving 1 854 22204 1 880 22380 (VI) 2 949 24674 2 977 25402 3 983 25688 3 1018 26468 4 1027 26702 4 1058 27508 5 1074 27924 5 1106 28756 6 U.20 29120 6 1154 30004 7 1163 30368 7 1203 31278

Supervisor of Acquisitions 1 1041 27066 1 1072 27872 Supervisor of Circulation 2 1084 28184 2 1117 29042 (VII) 3 11.31 29406 3 1155 30290 4 1179 30654 4 1214 31564 5 1230 31980 5 1267 32942 6 1284 33384 6 1323 34398 7 1338 34788 7 1378 35828

Assistant Personnel Officer 1 871 22646 (VII) 2 933 24258 3 1124 29224 4 11.82 30732 5 1248 32448 6 1315 34190 7 1385 36010

-54- July l. 1988 July l, 1989 TITLE STEP BIWKLi" ANNUAL STEP BIWKLi" ANNUAL

Administrative Analyst II - l 1099 28574 l llJ2 29432 Reserach & Evaluation 2 1179 30654 2 1214 31564 (VIII) 3 1243 32318 3 1280 33280 4 1308 34008 4 1347 35022 5 lJ77 35802 5 1418 36868 6 1450 37700 6 1494 38844 7 1531 39806 7 1577 41002

Personnel Officer 1 1183 30758 l 1218 31668 2 1272 33072 2 1310 34060 3 1338 34788 3 lJ78 35828 4 1413 36738 4 1455 37830 5 1489 38714 5 1534 39884 6 1568 40768 6 1615 41990 7 1649 42874 7 1698 44148 BINDERY Supervisor of Preparations l 1041 27066 l 1072 27872 (VII) 2 1084 28184 2 lll 7 29042 3 1131 29406 3 1165 30290 4 1179 30654 4 1214 31564 5 1:Jo 31980 5 1267 32942 6 1:34 3J384 6 1323 34398 7 1338 34788 7 1378 35828 DATA PROCESSING EDP Systems Analyst & Programmer l 1025 26650 1 1056 27456 (VII) 2 1096 28496 2 1129 29354 3 1166 30316 3 1201 31226 4 1238 32188 4 1275 33150 5 1309 34034 5 1348 35048 6 1380 35880 6 1421 36946 7 1451 37726 7 1495 38870

PLANT OPERATION & MAINTENANCE Janitorial Supervisor 1 lllJ 28938 (VJ 2 1158 30108 3 1204 31304

Chief Operatinq Enqineer l 1297 33722 (IX) 2 1353 35178 3 1411 36686

-55- July l, 1988 July l, 1989 TITLE ST!P BIWJCLY ANNUAL ST!P BIWJCLY ANNUAL

Community Facilities Supervisor l 1153 29978 l 1188 30888 (VIII) 2 1199 31174 2 1235 32110 3 1247 32422 3 1284 33384 4 1297 33722 4 1336 34736 5 1348 35048 5 1388 36088 6 1402 36452 6 1444 37544 7 1457 37882 7 1501 39026

Central Facilities Supervisor l 1248 32448 l 1285 33410 (IX) 2 1299 33774 2 1338 34788 3 1350 35100 3 1.391 36166 4 1405 36530 4 1447 37622 5 1462 38012 5 1506 39156 6 1520 39520 6 1566 40716 7 1581 41106 7 1628 42328

Supt. ot. Library Sldqs & Grounds l 1419 36894 l 1462 38012 (XI) 2 1529 39754 2 1575 40950 3 1608 41808 3 1656 43056 4 1694 44044 4 1745 45370 5 1787 46462 5 1341 47866 6 1883 48958 6 1939 50414 7 1984 51584 7 2044 53144

-56- July l, 1988 Julv l. 1989 TITLE STEP BIWKL'i ANNUAL STEP BIWKLY ANNUAL PLUM Li.brary Assistant, Substitute l 10.45 l 10.76 2 10.87 2 ll.20 3 11. 31 3 ll.65 4 ll. 76 4 12.11 5 12.24 5 12.61 6 12. 72 6 13.10

Li.brary Assistant I l 814 21164 l 838 21788 2 848 22048 2 873 22698 •Became new top steg in 3 882 22932 J 908 23608 1983, excagt tor statt 4 918 23868 4 946 24596 who ware currently on 5 954 24804 5 983 25558 either steg 9 or 10. 6 991 25766 6 1021 26546 7 1030 26780 7 1061 27586 8 1071 27846 8 1103 28678 •9 1115 28990 9 1148 29848 10 1161 30136 10 1196 31096

Li.brary Assistant II 1 861 22386 l 387 23062 2 396 23296 ..") 923 23998 3 931 24206 J 959 24934 4 969 25194 4 998 25948 5 !.007 26182 5 1037 26962 6 1048 27248 6 1079 28054 7 1090 28340 7 1123 29198 8 1133 29458 s 1167 30342 9 ll 78 30628 9 1213 31538

Li.brarian II. Substitute l 11. 90 1 12.26 2 12.37 2 12.74 3 12.86 3 13.25 4 13. 37 4 13.77 5 lJ. 92 5 14.34 6 l4. 46 6 14.39

Li.brarian II l 969 25194 l 998 25948 2 1007 26182 2 1037 26962 3 1048 27248 3 1079 28054 4 1090 28340 4 11.23 29198 5 1133 29458 5 1167 30342 6 1178 30628 6 1213 31538 7 1226 31876 7 1263 32838 8 l.274 33124 8 1312 34112 9 1326 34476 9 1366 35516 10 1379 35854 10 1420 36920

-57- July l. 1988 July l. 1989 TITLE STEP BIWKLY ANNUAL STEP BIWKLY ANNUAL Librarian III l 1193 31018 l 1229 31954 2 1242 32292 2 1279 33254 3 1296 33696 3 1335 34710 4 1350 35100 4 1391 36166 5 1408 36608 5 1450 37700 6 1468 38168 6 1512 39312 7 1532 39832 7 1578 41028

Librarian IV l 1350 35100 l 1391 36166 2 1408 36608 2 1450 37700 3 1468 38168 3 1512 39312 4 15 32 39832 4 1573 41028 5 1595 41470 5 1643 42718 6 1663 43238 6 1713 44538 7 1732 45032 7 1784 46384

Librarian V l 1474 38324 l 1518 39468 2 1537 39962 2 1583 41158 3 1601 41626 3 1649 42374 4 1670 43420 4 1720 44720 5 1740 45240 5 1792 46592 6 1814 47164 6 1368 48568 7 1833 49088 7 1945 50570

Librarian VI l 1580 41080 l 1627 42302 2 1658 43108 2 1708 44408 3 1741 45266 3 1793 46618 4 1327 47502 4 1832 48932 5 1920 49920 5 1978 51428 6 2015 52390 6 2075 53950 7 2113 55068 7 2132 56732

Librarian VII l 1764 45864 l l317 47242 49608 " 1352 48152 2 1908 3 1945 50570 3 2003 52078 4 2041 53066 4 2102 54652 5 2145 55770 5 2209 57434 6 2253 58578 6 2321 60346 7 2366 61516 7 2437 63362

-58- July 1, 1988 July 1, 1989 TITLE ST'!P BIWKI,Y AHWAL ST'!P BIWKI.Y AHWAL Lil>rarian VIII l 1930 50180 1 1988 51688 2 2027 52702 2 2088 54288 3 2128 55328 3 2192 !56992 4 2234 58084 4 2301 !59826 !5 2346 60996 5 2416 62816 6 2464 64064 6 2538 65988 7 2586 67236 7 2664 69264 Director l 2843 73918 1 2928 76128

-59- PUBLIC REIATIONS OFFICE Annual Report

1989

The Public Relations Office coordinates internal and external public relations to pro­ mote library use and support through such activities as media releases and the produc­ tion and dissemination of informational pieces such as Events calendars, posters, flyers, and brochures. The office oversees publication and graphic design functions, including print production, displays, and signage, and community outreach functions, including representation at community events, tours, and presentations to groups about library services.

Promotion of The Year of the Young Reader-1989 (YYR) was the focus of PRO activ­ ity throughout the year. Following a marketing plan devised in 1988, PRO staff assisted the YYR committee in planning and promoting numerous events, including the Febru­ ary Reading Fair, an outreach to child care providers, the "Library Kidfest II," the "Tons of Fun" Summer Reading and Activities Program, an appearance by read-aloud expert Jim Trelease, and Children's Book Week celebrations. These events met or exceeded the goals of reaching target audiences with the message of the joys and importance of reading in children's lives. The Reading Fair and accompanying promotional materials were chosen as a finalist for the Minnesota Library Association's Public Relations Award.

PRO cooperated with Library staff and community groups in the planning and promo­ tion of a variety of other events and outreaches, including the ALA touring exhibition on "Printing and the French Revolution," an art exhibition by students from the Loring Nicollet Alternative School, a billboard campaign on "Erase Illiteracy" sponsored by Naegele Outdoor and other literacy efforts through the Franklin Learning Center, the "Skyline 2000" lecture series on Downtown architectural projects cosponsored with the Downtown Council, the summer bookmobile provided through a grant from the Min­ neapolis Foundation, a Library booth at the Grand Opening of the Minneapolis Conven­ tion Center, the exhibit and catalog on "The Book and Its Conservation" cosponsored with Carleton College, the user study and pin map survey for Community Libraries Facilities Study, balloting for the Minnesota Book Awards, public access computers at Hosmer and Sumner, the public meeting regarding expansion of Washburn, and an­ nouncements of fine increases effective in 1990. The Public Relations Representative also assisted in preparing graphics, narrative, and visual aids for budget presentations to City officials and the State of the City report.

In internal public relations activities, the Public Relations Representative prepared quarterly updates on the Strategic Plan, revised internal supply ordering procedures and

-60- issued an updated Stock Room Supply Catalog, worked with the Clerk Typist II commit­ tee to standardize Annual Report formats, devised the "Award of Excellence" employee recognition program, developed procedures for production and distribution of the Videocassette Catalog and supplements, completed the major share of editing and preparation for production of the Collection Development Policy, and represented the Special Services Cost Center on the Automation Task Force, developing recommenda­ tions and formatting them to fit them into the Strategic Plan.

Several changes were made in PRO during the year to maximize use of staff and in­ crease capabilities through new equipment. In the spring, the Community Outreach Technician was relocated from the INFORM office area into PRO space, making her more accessible for answering calls and doing back-up work for other PRO staff mem­ bers. In the fall, the office acquired hardware, software and training to begin making use of desktop publishing technologies for greater efficiency and flexibility in the preparation of pages for publication. In the winter, the Print Shop acquired a power cutter from the Bindery in order to be able to handle the cutting of publications after printing, rather than relying on Preparations Department staff to do so. Print Shop staff was able to take on this extra work partly because the production of Date Due slips, formerly an ex­ tremely time-consuming task with our limited equipment, was given to an outside ven­ dor. Staff also prepared a Productivity Improvement Fund grant proposal for a stat camera that will further enhance in-house capabilities, and made plans for further expansion into desktop publishing in 1990.

Print production output remained high in 1989, with a total of 450 different pieces pro­ duced, of which about 280 were promotional materials. PRO staff and interns also completed the bulk of the fabrication and installation of signage for Community Librar­ ies during 1989. Nine exhibits were presented in the Central Library arcade during the year, featuring the following topics ( cosponsoring organizations noted in parentheses): to January 30: Winter Books for Young Readers (Minnesota Center for Book Arts and U of M Kerlan Collection)

Feb. 1 - Feb. 27: Public Art Possibilities (Minneapolis Arts Commission)

Mar. 1 - April 3: Art by Young Readers (Minneapolis Public Schools and Very Special Arts Minnesota)

April 5 - May 10: Revolution in Print (University of Minnesota Special Collections)

May 12 - June 30: Library Kids Have Tons of Fun (ten youth-serving organizations and institutions)

-61- July 5 - Aug. 22: 20th Anniversary of the Moon Landing

Aug. 25 - Oct. 18: Reading Aloud

Oct. 23 - Nov. 10: Minneapolis Neighborhood Newspapers (Neighborhood Press Association)

Nov. 13 - : Minnesota Showcase: Minneapolis Public Library Children's Historical Collection

The recurring themes of planning, networking and cooperation with community groups, evaluation, and outreach to target audiences are healthy signs that MPLIC is moving toward a marketing orientation. The Public Relations Office looks forward to furthering this goal in the new decade.

Respectfully submitted,

Kristi Gibson Public Relations Representative

-62- PUBLIC RELATIONS OFFICE STAFF COMPLEMENT 1989

Gerald Anderson Duplicating Machine Operator III 1/1-12/31

Mary Forman Library Technician 1/1-12/31

Margaret SanRoman Clerk Typist I (.5) 1/1-12/31

Kristi Gibson Public Relations Representative 1/1-12/31

Doris Peterson Duplicating Machine Operator II 1/1-12/31

Suzanne Thompson Graphic Artist 1/1-12/31

Robert Williams Graphic Artist (.5) 1/1-12/31

Kim Lock Urban Corps Intern (signage) 3/20-6/9

-63- PUBLIC RELATIONS OFFICE STAFF ACTIVITIES 1989

Kristi Gibson

Memberships American Library Association Minnesota Library Association Minnesota Association of Government Communicators

Boards, Committees Library Public Relations Council - L.PeRCy Awards Chair Library Kidfest II Planning Committee MELSA Promotion Committee MLA Public Relations Committee MLA Newsletter - Co-editor MPLIC Automation Task Force MPLIC Employee Recognition Committee - Chair MPLIC Management Advisory Committee MPL Staff Association - Membership Chair MERF Nominating Committee Midwest Federation of Library Associations 1991 Conference - Publicity Chair

Workshops, Conferences and Seminars Libraries in the 21st Century, MELSA, April 5 American Library A-;sociation Conference, Dallas, Texas, June 24-28 Personal Computing, Minnesota Department of Administration, June 20 Affirmative Action Workshop, City of Minneapolis, September 21 PageMaker software training, AmeriData, October 2-3 Minnesota Library Association Conference, Mankato, October 11 Presenting Your Library, MELSA, October 24 DOS Training, MPLIC, November 8 and 14 Library Board retreat, Scanticon, November 17 Communications Skills Workshop: Prepare for the '90s, Minnesota Association of Government Communicators, November 30

Awards Library Public Relations Council Certificate of Merit (brochures "Working Together," "You are about to discover some of the best kept secrets in Downtown Minneapolis") Finalist for MLA Public Relations Award (for Year of the Young Reader Reading Fair)

-64- Gerald Anderson Workshops, Conferences and Seminars Presenting Your Library, MELSA, October 24

Mary Forman Community Outreach Presentations Attendance N.E. Regional Catholic School 32 Coon Rapids Senior High School 65 Apple Valley Senior High School 211 Anderson School 15 Cumberland High School (Cumberland, Wisconsin) 15 Blind, Inc. 18 North High School 21 Rosemount High School 98 Minneapolis College of Art and Design 36 Northdale Junior High School 70 Division of Indian Work, Youth Program 10 Lerner Publications 6 Trinity High School 11 Riverwood Center (Preston, Wisconsin) 10 Coon Rapids High School 30 Willard Elementary School 32 Forest Lake High School 41 Dunwoody Institute 481 1,202 Additional group presentations: 7th Annual Teen Parent Fair, Adolescent Parent Network MPLIC bookmobile at Head Start Center, YYR Reading Fair

Memberships Minnesota Black Networking System MPL Staff Association Minnesota Library Association Guild Press Poetry Writers

Boards, Committees Year of the Young Reader Committee Work and Family Spectrum, Management and Steering Committees, Minority Focus Group

-65- Minneapolis Public Schools Community Education, Community Youth Services Development Grant City Children 2007

Workshops, Conferences and Seminars Presenting Your Library, MELSA, October 24 Family Resource Centers, Mayor's Office and Minneapolis Youth Coordinating Board, April 13 Stressful Influences That Affect the African American Family, National Association of Black Social Workers, November 2

Doris Peterson Workshops, Conferences and Seminars Presenting Your Library, MELSA, October 24

Suzanne Thompson Workshops, Conferences and Seminars Presenting Your Library, MELSA, October 24

Robert Williams Workshops, Conferences and Seminars Presenting Your Library, MELSA, October 24

-66- RESEARCH AND EVALUATION Annual Report

1989

Establishment and Purpose of the Department

The new Office of Research and Evaluation officially became an operational department of MPLIC in January of 1989. For the record. former MPLIC Director Joseph Kimbrough, wrote succinctly about the development of events and operational plans leading to the creation of the Office:

Need for this Office was articulated during the Strategic Planning process of 1987 and creation of the Office became the first priority of the Planning and Executive Committees and was subsequently supported by the Library Board when it adopted the Strategic Plan on \'ovember 12, 1987. Consequently, the R & E Office, composed initially of a full-time Administrative Analyst II (Civil Service designation) and a half-time Clerk Typist II. became the Board's first priority from among 15 Decision Packages in our 1989 budget request. Of the fifteen, this was the only one to win a recommendation for funding from the Mayor during the budget process .... The R & E Officer will report to the Associate Director. The Friends of the Library have generously donated $15,000 toward the creation of the Office .... (The) mission of (R & Eis to help the Librar;-' make better decisions about where to place its finite resources ... chiefly, ... through survevs and community analvses .... The R & E Office will give us a more scientific approach to decisions about our future and it ... will more than pay for itself in the increased efficiencies it cvill help us discover. (Attachment to Official Bulletin, ~ovember 7, 1988: italics added).

Major Projects

..\s the newly hired Research Officer started employment on February 6, the orientation session extended beyond the normal, procedural-type of personnel orientation to include a plan of action that would involve interview meetings with several ke)- staff of the '\1:PLIC organization. The primary purpose for this was two­ fold: ( 1) to allow the Office of R & E the opportunity to meet personally wi1 h the Executive Committee members, Central Library supervisors, district librarians, and union representatives, and gain broad familiarity with their respective organizational and operational areas; and (2) to ask their opinions, assessment of major departmental as well as institutional issues, problems, challenges anrl opportunities. The interviewees included the Director, the three Chiefs. ten Central subject department heads, five Technical Services supervisors, five Special Sen-ices supervisors. the four district librarians, and two union presidents. The interviews were conducted during the months of Februar;y - April. Preliminary findings were presented, on separate occasions, before the Executive Committee and the quarterly meeting of central subject department heads and district librarians in April.

-67- A final report was issued in July, '.rhich identified O\'er twenty (20) significant -­ albeit some contro,:ersial-- topics issues discussed by the interviev,0 ees, e.g., managing.; planning, strategic plan ( ning), staff/staffing, leadership, systems, training, decision making, user studies, users, job (re-)classification, executive management, collection development policy, communications, organizational culture eonflict. library board, central-community library relations, public image, etc. Working summaries, conclusions, and recommendations were also included therein. During the months of July and August, the Research Officer worked with the Executive Committee in clarifying and finalizing the forty-one working conclusions of the report. In order to determine their accuracy or validity, these statements were reconstructed into questionnaireiopinion survey format and subsequentl~- administered to the original interviewees in September, with an explanatory. directive memo of Acting Director Zella Shannon. While t\venty-three eompleted questionnnaires were returned eventually, questions had been raised b~· twelve respondents as to the timeliness. usefulness, and technical integrity/reliability of the smTey method(s) and contents. In a written response, '.\fa. Shannon declared the process "over and finished," with a note substantiating the methodology used in the survey (and a formal announcement of the formation of the new Management Ad\·isory Committee that will "inform, discuss. and make decisions" on issues).

In May, the Library Board, as per approved motion to declare Central a smoke-free building effective July 1, 1989 and after hearing objections raised by union representatives, agreed to direct (R & E) staff "to implement a study to obtain staff opinions on the smoking policy .... " (Board minutes. 5-3-89). The R & E Office surveyed Central and North Regional staff and presented its findings to the Board on June 14 (which resulted in the Board rescinding its original motion and extending a decision to year-end).

In July, the community library survey project was conducted in conjunction with the HBW communit)· librar:,r building study. Information requested by said consulting firm included: community library user profile relative to education level, profession, ethnic group. frequency of visits to own community and outside libraries, reasons for library visit, mode of visit, and other demographic factors. Ratings of Importance were also determined on major factors such as convenience of location, service given by staff, size and layout of facility, collecti.on of books and other materials, and hours of service; as well as on selected services, materials and other items (e.g., books for adults, meeting rooms, videocassettes, quiet study and reading areas, programs for adults, etc.). All 14 community branches were surveyed during the week of July 31 - August 5, and generated a total of 2,784 completed responses. The Friends of the MPLIC provided 58 volunteers to tabulate the returned forms. An interim report was circulated to the Executive Committee and a final report submitted to the Chief of Community Libraries in November.

In October, the delivery system operational study was conducted at Central. Phase I of the study, focusing on Central Library, consisted of experimental observation of driver delivery activities and operations as well as delivery system-related operations performed by assigned Shelving Department staff. Pertinent data collection was completed on time- and volume-related items. Planning for the

-68- study had begun as early as :way beti\ een the Associate Director, the Administration Clerk, and the Research Officer, with the subsequent involvement of the Chief of Central Library, Shelving Department supervisor and assistant supervisor, Chief of Community Libraries, Building and Maintenance supervisor, district librarians, and Chief of Technical Services. Following the experimental observation.1 trial run, the final study was conducted during the weeks of October 10-16 and 16-21. Notable findings and statistics. which may bear on future recommendations on system and turnaround time efficiencies. are highlighted in a final report released in December. In the meantime, planning and preparatory forms development and finalization for Phase II of the study (focusing on community library operations) were completed, with the involvement of the four district librarians. Chief of Community Libraries, ,\dministration Clerk, assistant supervisor of Shelving, and the Research Officer.

Administrative Projects

For the new office, the Research Officer provided space planning and management by identifying office equipment, furniture and supplies; monitoring their timely purchase ordering and delivery by June, 1989; identifying and reviewing specifications with the Accounting Office; coordinating with Buildings and Maintenance Department on delivery and installation of items: and resolving problems then~to. By August, all basic furniture, equipment and office items had been delivered and/or installed.

The Research Officer was also responsible for the recruitment., hiring and training of .5 Clerk Typist II. Specific responsibilities included coordination with the Personnel Officer in reviewing eligibility requirements for the position. developing job description requirements, scheduling interviews and determining best qualified candidates. By October, a new Clerk Typist II, Sally Munger, had been hired. Her official date of emplo~·ment was October 2:3.

Professional Development/:'Jetworking

The Research Officer attended a 1-day· conference on demographics ("Demographics for Public Policymakers") in February at the Humphrey Institute. l:"niversity of '\iinnesota; a 2-day (morning) session on wordprocessin~ training; and in-house MS-DOS training. Professional networking and/or meetings were initiated with several professionals, institutions, and groups (e.g., Professional George D'Elia of the University of \1innesota Management Information Science, concerning surveys. methodologies. and strategic research areas; St. Paul Public Library :\1arketing 'Public Relations Office on desktop publishing; Cniversity of Minnesota Survey Research Center, concerning survey design and development, statistical and \·arious methodologies; Public Library Association and Minnesota Library Association, concerning research roundtables, topics, and issues; summary presentation made -- through the Research Roundtable Coordinator -- on MPLIC research issues/projects at the October Minnesota Library Association conference: the Humphrey Institute Center for Urban and Regional Affairs, concerning student internship assistance/grants for MPLIC research projects; Planning Department of the City of Minneapolis, concerning demographic and pertinent data available for use in }1PLIC community analyses and projects; various authors/researchers who have published recent studies in library journals and special publications).

-69- Projected Plans for 1990

.'\.s a new department, the Office of Rest~arch and Evaluation is attempting to formalize or stabilize a more definitive plan of action or set of standards and procedures (than it has operated by in 1989) relative to the projects (and prjorities thereof) it undertakes for the institution. This will be done with the assistance of the Exeeutive Committee and the Associate Director as well as recommendations of the Research Officer. Administrative. supervisory.1 reporting, cost-related logistics, staff assistance, timetables, and other accountability requirements. will be laid in advance in order to ensure project efficiency.

Already in place for the first part of 1990 is the community library delivr~ry system Phase II stud')·, with completion expected in February; an institution-wide delivery system study is in order thereafter. A major multi-phase long-range community analysis project is being planned. under the direction of the Chief of Community Libraries, for R & E to develop demographic-related data and statistics. Other project requests have been submitted and are being reviewed by the Executive Committee and the Associate Director.

Summary of 1989 Expenditures

The following items were purchased through the Friends Trust Funds. These do not include office supplies purchased through General Funds.

Furniture $2,256.00 Equipment 300.00 Modem1phone line 82.00 Office supplies 3:31.00 SoftwarelGV Stat 178.00 Books 193.00 $3,340.00

Respectfully submitted.

;,/,{ pO ',,­ l~Sioj o, (f Adminislrati ve Analyst II

-70- CHIEF OF CENTRAL LIBRARY SERVICES Annual Report

1989

It would be difficult to identify a year in recent memory in which Central Library staff, at all levels, had been any busier. Attention directed to collection management, complex personnel issues, patron's needs and additional technologies resulted in phenomenal increases in circulation and behind the scenes activity. No department was exempt from this frenetic level of business and all staff members experienced both the pleasure and the fatigue associated with our successes.

Staff changes at Central Library were many and varied. 1989 was no exception. Edythe Abrahamson retired as head of the Technology and Science Department, Julia Wallace resigned as the head of the Government Documents Department and became the head of the Regional Government Documents Depository Collection at the University of Minnesota. Tom Smisek and Carol Van Why were promoted from assistant department head positions to that of department head in Technology and Science and Government Documents. Bill Johnston became the assistant department head in Technology and Science while Betsy Williams was awarded that position in Art/Music/Films. Helen Burke and Jennifer Nelson joined the Central staff as Librarian II's. Amy Ryan (History) and Jerry Blue (Sociology) exchanged positions as assistant department heads for a month in the fall and Virginia Hasenstein (Literature) and Nancy Kweik (East Lake) exchanged their Librarian II positions from September 18 - October 14. Anita Bealer, Librarian II, (Art/Music/Films), was detailed to the Business and Economics Department from November 13 - December 15. These exchanges and details were made available for staff who sought a change of experience or for those whom the administration selected for a variety of experiences.

New internal data indicated a 21 % increase in circulation of materials from Central Library in 1989. Adult materials accounted for 87.4% of the total circulation while juvenile materials represent 12.6% of the total. Of the adult materials circulated, 10.6% were videocassettes, fiction and non-fiction (books) totalled 54% of Central's circulation and non-fiction exceeded fiction by a ratio of three to one. These figures confirmed and supported earlier hypotheses that Central is used mainly by the adult patron in search of information and that its secondary role, that of a popular collection, is being met through fiction collections, videocassettes and other audio visual formats (i.e., compact discs and books on tape). In concert with city-wide efforts, the Library worked through the Children's Services Department to provide intellectual stimulation and socialization to the young people of the community. The department was responsible for over 10% of circulation in an area where adult residents and corporate headquarters predominate.

With such data available to them, department heads were able to apply collection development policies, completed in November, 1989, to the increasingly difficult task of collection management. The individual department reports identify specific accessioning and de-accessioning efforts which can be supported by the

-71- policies now in place. Most notable among those activities in 1989 were 1) transfer of the Hinderer artifacts (Art/Music/Films) and the Minneapolis Daglig Tidende newspaper (History) to the Minnesota Historical Society, 2) donation of approximately 1200 duplicate items to the University of Minnesota's Technology and Government Documents Libraries (Government Documents), 3) cancellation of the subscription to the Journal of the Franklin Institute (Technology and Science), and 4) identification of some 2,000 titles housed in the Special Collections Department which no longer fit the collection profile.

On the other side of collection management, however, that of acquiring and accessing, department heads were even more imaginative and aggressive. With the availability of the microcomputers and appropriate software programs (Pro Cite and In Magic) staff in the Business and Economics Department developed an efficient index to the telephone directories, reconfigured the TOPS file into a database, and entered Directory Desk holdings to create a database which would facilitate ordering those titles. The Art/Music/Films Department standardized and entered the subject headings for the Picture File, thus creating a database with greater accessibility and reliability, subject bibliographies were generated in the Technology and Science Department, and all departments were able to utilize WORDPERFECT for internal and external communication needs. CD-ROM products in both Literature and Government Documents (Books in Print and CIS Masterfile I and II respectively) provided staff and, ultimately, the public with almost instantaneous recall of previously elusive data.

All subject departments had workroom access, via the microcomputer, to holdings of the University of Minnesota through LUMINA, and to databases through DIALOG and DATATIMES. On-line searching of DATATIMES at Central increased by 20% in 1989; the Business and Economics Department alone conducted 1,249 searches on that database, while Central as a whole accessed DataTimes a total of 3,626 times. All other databases combined were utilized 2,430 times, reflecting no significant increase over 1988. The preponderance of activity in the areas of business information underscored the emphasis placed on those subjects by the user community and, of course, by the local media.

In a progressive mode the Sociology Department continued a project to bring the periodical collection more in line with Central's goals and mission statement and simultaneously strengthened monographs and serials in the field of anthropology,

Of equal importance, the Acquisitions Department implemented the "9 COM" rule whereby whenever nine copies of a title were ordered for the Library by the Community Library Book Selection Officer, a tenth copy would automatically be added for the appropriate subject department at Central. The efficiency is obvious.

Perpetual and specific access problems, i.e., the holdings of the Municipal Information Library, retrospective cataloging of the music collection and the production of a Films Catalog were yet to be resolved.

-72- Among the many achievements of Central Library department heads in 1989, two must be singled out as unique and exciting. They were 1) the establishment of performance standards for all positions within Central's cost center and 2) Central Library Advanced Subject Seminar (CLASS). Each of these projects was conceived of and drafted by a committee structure, each was time consuming, and each was intended to reap positive benefits for the Library.

A committee composed of Susan Tertell, Robert Bruce, Eileen Schwartzbauer, Betty Bruce Fugazzi and Personnel Officer Barbara Hoosman convened on February 2 and spent the following eight months designing specific performance standards based on earlier staff input provided for each job classification. The project was both trying and laborious as difficult and complex issues were involved. The end product, however, was a set of understandable performance expectations upon which there was full staff agreement. Consequently, the Central-wide performance measurement procedures were expected to be put in place as the new year opens.

Second among the group's achievements is the establishment of CLASS. Recognizing a) a need for continuing education opportunities within the staff and b) a staff-wide reference need to work within the Central Library as a whole, and c) a lack of staff awareness (of each other and of the collection), the department heads created a program designed to address these problems. Susan Tertell, Robert Bruce, Tom Smisek and Betty Bruce Fugazzi, as a committee, developed a year long learning opportunity for librarians in the subject departments. Once the format was loosely designed, all other sub.lect department heads created their own similar programs. The result was the design of a ten month program of subject department seminars which will be made available to nine participants in 1990. The seminars will be conducted by each department head; participants will receive continuing education credits from St. Catherine's College.

From January through July the Chief of Central Library continued in the role of Project Manager for the Central Library Building Project. In February the Library released a Request for Proposal (RFP) to 27 local architectural firms; the document requested architectural assistance to review the earlier Becker Hayes report of 1988, to develop a preliminary architectural program, including space standards, for a new building, and to also develop schematic plans and site-fit analyses once the space standards were determined. The firm of Ellerbe Becket was selected by the Library Board on March 9 and work began on March 23. The Project Manager and Ellerbe staff met with each Central Library subject department head to review and revise the Becker Hayes figures and by August the preliminary figures were in place. Ellerbe submitted its final report to the Board on schedule and on November 9, the Project Team recommended that the library support the option of "a new building on a new site" at an estimated cost of $100 million. The recommendation was accepted.

-73- The Central Library is an immeasurable asset to this community and it is the staff that makes it so. They are to be commended, and I gratefully extend my thanks to each of them.

Respectfully submitted,

Elizabeth B. Fugazzi Chief of Central Library Services

-74- APPROXIMATE ANNUAL CIRCULATION• Central Library Subject Departments

1989

Art/Music /Films 186,622

Business and Economics 37,881

Children's Services 79,648

History and Travel 53,783

Literature 135,967

Popular Library 38,527

Sociology 78,360

Technology and Science 81.219

TOTAL 692,007

• This report does not represent circulation from the Central Library Q!Jl.y. The circulation of an item belonging to a Subject Department, but charged at a Community Library, is counted here.

Transactions which involve items circulated generically - uncataloged paperbacks, magazines issued prior to 1989 - are not counted.

Intra-system loan transactions - items charged to other agencies, rather than to individuals - are counted, and cannot, for the purpose of this report, be isolated or suppressed.

The limitations noted are consequences of the means by which circulation statistics, by Subject Department, must be derived. This report should, however, provide a reasonably accurate comparison between the annual circulation count of one Subject Department, and that of another.

-75- FACSIMILE TRANSMISSIONS - CROSSOVER ACTIVITY Central Libra~

1989

ANOKA COUNTY LIBRARY 12

CARVER COUNTY LIBRARY 8

DAKOTA COUNTY LIBRARY 5

HENNEPIN COUNTY LIBRARY 34

MINNEAPOLIS PUBLIC LIBRARY

RAMSEY COUNTY PUBLIC LIBRARY 5

ST. PAUL PUBLIC LIBRARY 21

SCOTT COUNTY LIBRARY 10

WASHINGTON COUNTY LIBRARY 14

TOTAL 109

-76- ON-LINE SEARCH ACTIVITY Central Library Subject Departments

1989

Art and Music DataTimes 86 Other 108

Business and Economics DataTimes 1,249 Other 247

Government Documents DataTimes 2 Other 69

History and Travel DataTimes 817 Other 82

Literature DataTimes 89 Other 93

Municipal Information Library DataTimes 133 Other 120

Sociology DataTimes 854 Other 847

Special Collections DataTimes 13 Other 0

Technology and Science DataTimes 383 Other 864

Total DataTim.es: 3,626 Total Other: 2,430 Yearly Searches: 6,066

-77- MPLIC REFERENCE AND DIRECT!ONAL QUEST!ONS ESTIMATED TOTALS

COMBINED -4TH QUARTER 1989 /OCTOBER-DECEMBER/

4TH QTR 4TH QTR % QTRLY Y-T-0 Y'-T-D % Y-T-0 AGENCY 1989 1988 CHANGE 1989 19S8 C!i.ANGE: CENTRAL SUBJ DEPTS ART/MUSIC 33,312 26,093 27.9% 122,860 116,371 5.6% BUS/ECON 47,610 37,940 25.5% 180,514 174,822 3.3% BUS DIR 38,273 33,031 15.8% 133,762 141,766 -5.6% CHILDREN'S 10.463 8,433 24.1% 38,151 37,420 2.0% FILM/VIDEO 24.379 19,783 23.2% 98.8i9 79,562 :4.3% GOV DOCS l0.38i 14.417 -28.0'& 44,903 48,843 -8.1% n!STORY 34.l:4 35,716 -4. 5% 136,197 132,:74 3.0% L:TERJ..TUR.E 27.:96 33,422 -17.4% 118,403 122.493 -3.3% MPLS COLL 2.027 1,692 19.3% 8.649 7,989 8.3% M!L l. 752 2,057 -14.8% 7,896 8,306 -4.9% SOCIOLOGY 37.243 33,417 11. 5% 141,933 142.790 -0.6% S?EC COLL 31.9 -15.3% 1,028 1. 586 -35.2% TEC:i/SCIENCE 51. :92 45,091 11.3% 22s.eg9 :04.423 11. 0% SUB-TOT Jl8,7S: 292,417 9.0% 1.:53,075 1.218,648 2.8%

OTHER CENTRAL DE?TS c.;.T.A.LOG !NFC 13,0-37 23.015 -21.6% 84.155 101.559 -17.1% c:RCULATION 16,839 l0.900 54.9% 73,291 51.117 43.4% :r.iL 4.143 -4,441 -6.6% 19,361 17.931 8.0% :NFO DESK 21.204 29;833 -29.0% 104.753 125,158 -16.3% SUB-TOT 60, :;a 68,241 -ll. 7% 231,537 295.765 -4.3%

CN':'RL ':'OT 379,07: 360,657 1. 3%

COM.."'1UN:::'Y L!.9 S ::.:;,,sT L~KE :J .-889 21. 453 11. 3% 34.733 99. 446 -14.7% F?~~KLIN 6,983 2. 9-8 5 133. 9% 24.357 17,084 42.6% ~OSMER 4,245 4.846 -12. ,a 20,571 20,601 -0.1% LIND~ H!LLS 6.384 6,725 -5.1% 29,725 :J.317 :7.5% NOKOMIS 11.560 9.-900 16.8% 45,716 44,836 2.0% NORTH REG. 44,604 40,067 ll. 3% 206,419 160,026 29.0% NORTR~ST 12,836 15.300 -15.8% 56.337 61.356 -8.2% P. BOT':':NEI..U 1.752 2,029 -lJ. 7% 8,231 8,339 -l. 3% ?. 00 S EVE:. T 8,521 9.176 -6.1% 34,923 34,279 1. 9% SOUTHEAST 11. 814 9.150 29.1% 58,818 36,223 62.4% SUMNER 2.948 1,178 150.3% 9,300 5,799 60.4% W;.,l,KER 40,348 43,050 -6.3% 145,264 156,093 -6.9% WASHBURN 34,352 45,059 -23.8% 151,572 143,753 5. 4% WE:SBER PARK 5,796 3,375 71.7% 32,038 14,744 117.3%

COMM TOT 216,181 214,297 0.9% 908,052 825,890 9.9%

SYSTEM TOTAL 595,252 574,954 3.5% 2,442,685 2,340,300 4. 4%

-78- ~?L:c ?..!::~c::: .AND o:P.EC':'!ON.:..:. Qtr::s:-:ous ES":.":M.:,.':'ED TO':' .:J..S IN-?ERSON - 4'!'H QUA.R.'!'ER 1989 /OC'!'O!E~-DECEMBER

% Q':P.~ '! % Y':'!J .ACENC":." .R ;.:-­ D!R B QTP.. G/L G/L

C~'lTP~ SUBJ DE?'!'S AP.T/MTJSIC l2.l4J J,597 10,513 26,254 2.5.9% 89 • .340 l. 6% BrJS/ECON 16 .180 4,036 12,844 3.J,060 29.2% 118.743 10.5% BUS OI?. 7.245 2.J84 l.376 ll.004 -8.5% JS.,U2 -18.8% C~!LDR.E:?l' S 6.::.: l.951 768 8,94.J 36.0% Jo.o,s -0 • .3% ::uuv:::i::o s . .:o: 4.:.:9 J.462 15.994 :.: • SJ!as 65.:ss 27.3% GOV DOCS 4. c:s -"' ...... 2,S6.: e.:10 -:o . .:1is J:.693 -i.5% E:S:'OP..Y l0.~~5 J.:10 10,iSO :.:.860 -i.i\ 9~.114 5.0% .i..: :' ER.;.. ':'~P.E 7,o,o :.5!5 11.J.:o -15. '"' il..668 -l..8% ~P:OS COLL 1. Oi: 144 l.~H :2.9% 0.1:s 16.!.% M:L 708 60 96 864 4.7.9% J.053 -17.7% SOCIOLOGY 10,Qi.; J. :?00 ll.696 24.9i0 10.n 95.JSo -Z.3% , - 0 S?::: COL:. :J li 59 -0- -30.3% o- .."'., _ -46.1% :-::::~; s:::::~rc::: ::.::J : .5.:5 :.:.ss.: :5.0>s :J,.::1- o.Ji:i - , ... "°II .. "':', ....0 "", 0 C: ...... ~ Q .,; -. ~-- =. .355 _ J.:%

r-..-t:':-":, -~,. .. -":! .. • --.-:--=-~ --··-·"' ~--•-- ...., .... --· -- ~c- 0 --- .; . OJ .; • I w • I ~:) -? . 9'5 Ji.9C9 -1~.1~ . - - ~. ., - - -- c:?.cu:.;,:::cN - c =·~ -=. =>""- ;38 _:,, :>O':' 5-;-.: ~ 72.031 52.55i§ ___ __...... _ .... • ? • C ~ • • 0 0 ~. :-! s -:.5% - •• .1 0 - s. Qi; • ..., ._ A " •,. : 0 0 !N:O DES~ 3.i:o 5:s -- , ...... -J 6. :"S o-.,. - .... -:O.~% ~o~ ooo 0. JS; s~:-:-~:- ::.sac l.J60 -.:: • 5 "S -- -, .... ""'~

r'"'! ..... '::)? "'"""'"" • ,""'IC. ::""' -- C" 41\ - -·--· .. ------II,""'•:)

i.::.o J. 5-:i ::;:!.: :.o, -:J.7% :?.JJ:.F:!.:N .: • 8.: 6 :.220 63 4.7es :J.:.0% JJ.9% HOSME?. :.OOJ :.i64 .:Si J. :s..: -.:. e, -1.:% L:NOE:N F.::..i..S J • .::l ac·•• o :11 4,459 ::.140 19.8% ?.J'OF:Ot!!S J,403 :.905 l.!.99 7,507 7.6% Jl.272 .'3. 0% NOF..':H R.E:v • -', Qlllt--- .. 13.!.14 6,857 :1,a9.: :. ..: .:, 1.:J.1.36 13.5% ~10R ':':!~S':' .3. =:i <:,6Si 900: 9,5l7 -:.: • ..:% 4.0,iS2 -!l.6% ? • .SO':":':NE.;U iOS 60 a·.o 864 -.:6.9% s.1.:s -:L ~% ?. 00 S :::-::::. :' :.SJ8 iJS 6, .3.32 -8.4% 2~.999 -0.45§ S0t.:':'RE;..S:' :.4Si 2,052 i,4Jl 18.7% 36,438 43.5% St.i"MNE?. 1.:0 --c:. 0"1.. 378 2.218 166.2% 6,860 72.4% 'loi';..r..F:::::.R 9,804 10,040 s.,21 25,266 2.3% 92,846 -.3.1% WA.S H:S t1R.N 9,669 ~.880 4,290 23,839 -2l.5Ss 106,70.3 .3. 9% WE::3 BER P;..P..K l-225 2.281 668 4,234 7S.7Ss :2,121 115.1%

COMM TO'!' 59.l!.: 57,150 26,Bii 1.2% 602.870 7.0%

S?S7!M TO':'AL l6e,i0i !lS,139 104,703 JSl,548 4.7% 1,585,356 4.2%

-79- M~~=c R~:!~.!.~C~ .u/0 c:~~C~!ONAl. ~tn:s~:ONS S:ST!!'U TE:O TO'!' .\I.. S

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-80- ART, MUSIC AND FILMS DEPARTMENT Annual Report

1989

In this year dominated by "video madness", the staff at the Films Desk circulated 9-1,829 videocassettes, a 580 per cent increase over 1988, and contributed 49.-l per cent to the Central Librar_y's increase in circulation. This was a direct result of" the Library Board's vote to drop the fee for borrowing videocassettes. Much time and effort was spent adjusUng to this phenomenon, which began January :1. By January 19, the limit was lowered from five to three videocassettes per library card. Regular substitutes' hours were added to the schedule. An additional staff member was requested for l 990. The first printing of an annual title list of \iideocassettes with quarterly supplements ·,vas issued. \Ie1,1,· signage, due date slips, rules and stickers were printed as well. A committee was formed in the Department to recommend solutions to problems that mounted with the intensity of increased circulation. And in December, a committee of managers system-wide was convened to deal with the larger issues.

The most impressive objective accomplished was to "move current furniture and purchase equipment to more efficientlv promote circulation of videocasser.tes". On September l l, the colorful cardboard boxes, protected by plastic sleeves, which represented videocass<;ttes available for circulation, were placed in new sheJvjng in the public area. This change eliminated the need for the card system previously in use, which niquired constant attention, and resulted in patrons waiting and vying for the bo~es of cards. This improvement led to an even greater increase jn videocassette circulation. The removal of the old public address system from the Films ·workroom in July made possible some much needed changes later in the fall; thanks to Maintenance staff and Terry Veth, the films workroom was rearranged and a second 'v!AX circulation terminal was installed.

Library Journal Hotline reported that in 1988, 15,000 new home videos were released. \Jational statistics report 61 per cent of L'..S. homes now have VCR's. When a WCCO radio announcer inaccurately announced in March that :\iPLIC was discontinuing its videocassette service, there was a flurry of phone calls to the Department. Demand for this popular format has outstripped our abilities to provide a large enough collection and the staff nr~eded to make it accessible. In an effort to respond to patrons' requests for videocassettes. money from the art book budget was spent.

Another popular circulating collection to which much energy was devoted was the compact discs. Compact disc mania was illustrated by the six changes in the circulation policy this year. CD's accounted for 11.8 per cent of Central Library's increase in circulation. There continued to be problems with theft, and one enterprising patron was jailed in connection with selling our CD's to record stores.

Just 13 per cent of U.S. homes owned CD players in 1988, but predictions were that by the end of 1989 sales of CDP's would climb 30 per cent, and by 1990's end they would rise another 32 per cent. While LP sales were down by 60 per cent, CD sales rose and accounted for 35-40 per cent of recorded music purchases. By October of

-81- 1989. all CD pressing facilities were running at maximum capability and turning do .vn :Jrd ers.

~\nita Bealer was assigned the responsibility of keeping up with the demand for musical recordings. A ne\\ method of purchasing these items was begun by building relationships with local stores who acted as our jobbers. They were faster and more responsi\ e than traditional library jobbers.

In :'l.pril it was decided to no longer attempt to replace LP's with LP's, except in the Department's future areas of excellence, musicals and film soundtracks. This decision V./as evaluated in October: classical music and mainstream pop, rock and jazz were Ec,asil~· replaced on CD. But some older popular music albums were not yet available on CD, and sometimes neitl1er LP's nor CD's of musicals and soundtracks were a\·ailablc for purchase. For new releases of recorded music, both formats v.;ere ordered. \\hen possible.

The most frequent question at the Art and Music dP.sk. after "Where are the \ ideos?''. \ras "'Yhere an_, your tapes'?" Although some have rung the death knell for the LP, this Department has made a commitrnent to provide that format, and also the CD format. The budget cannot support three formats of recorded music. Just to meet demc1.nds for LP's and CD's, money from the music book budget was used .

.-\nother t:vpe of "d:,:ing'' audiovisual material •Nhich continued to be supported 1,ras l(Smm film. Hennepin County Library. along with many others across the country, closed its Film Librar~ to the public at the end of June. HCL retained only those titles used for in-house programming. This Department purchased the balance of the collection, and received over 600 films at the end of .Tuly. over half of which were ne\\. titles to the 1\1PLIC collection. The Films staff added them to the collection as patrons requested those titles.

The number of registrants to borrow films continued to decline: 571 were neK borrowers, and --ll O renewed their privileges. The number of viewers of 16mm fi !ms also fe:l to 265,360. The 16mm collection was weeded in .January in anticipation of a printed catalog, but unfo:·tunately plans for this goal continued to be delayed.

The Films staff participated in the Library-sponsored Prench Revolution Bicentennial exhibit in the spring. Videocassettes of titles suggested by rlH~ Literature Department ,rere ordered, and five feature length 16mm films were rented and projected in Heritage Hall. Staff members were also responsible for a c:,ntinuously running videocassette which was part of the exhibit.

Ron Plato\\' awl James Frey videotaped events at the Head Start Reading Fair on February 15. James edited the tape which \Vas then viewed at a Library Board meet in~';.

:-\ major accomplishment ,;.:as the completion of a collection development policy for this Department, but re\'isions are already needed. Areas of excellence could not be precisely determirn~d in 1989, however possible subjects have been identified and 'crill be studied in 1990.

-82- In further refining the collection, many books which had been designated reference or "special permit" \,ere changed to regularl:-· circulating materials. Additionally, the Department Head began a project in .\pril 1Nith the Catalog Department to make most of the reference LP's circulating.

Three indexes to children's songs were transferred to Children's Sen, ices in June 1) Helen Grant Cushing's Children's Song Index, 2) Carolyn Sue P(!terson's Index to Children's Songs, and :3) 1\l.arp,ery Closely Quigle: 's Index to Kindergarten Songs.

Also de-accessioned were eight boxes of selected letters, papers and artifacts from the Hinderer collection which had been given to MPLIC. The public will have better access to them at the 'vlinnesota Historical Society, which received them in September.

At the end of .July the c\linneapolis Institute of Arts' "Art Resource Information Center/Visitor Information Center" changed its focus. It had been compiling art­ related job listings, but that responsibility was taken O\ er by the Cnited Arts Resources and Counseling. UARC then provided a copy in St. Paul for the public to read, and this Department agreed to house a duplicate s~?t of listings for Minneapolis residents' use. Updates were sent from UARC on a weekly basis.

A two-volume work. T.M. Cleland's A Grammar of Color, was lent to the Walker ;\rt Center for a travellir,g exhibition, "Graphic Design in America". It will return to the Department after ha,·ing been displaved in !\1inrieapolis. '.\!ew York, Phoenix and London.

With very knowledgeable librarians interested in conservation and preservation, this Department placed a particular emphasis on these areas. Martita Bergendahl began a study of the popular sheet music collect.ion. New procedures for repair and binding of monographs gave uur open shelves a cleaner look. The Chief approved the use of trust f1rnds to purchase Billboard on microfilm for the years 1894-1948. \o library in Minnesota or a bordering state held these issues previously. The S()Cond water spill in t\VO years into the third floor stacks re-emphasized the need for a disaster plan, which Betsy Williams worked on diligently.

All librarians participated in tl:e e\'aluation of the placement of reference tools for the best provision of service. An auction records nook was creat0d, the antiquE~s and collectibles section was streamlined and given some much-needed signage, the popular song books and piano-voeal scores for musicals were moved closer to the Art and Music servic(~ desk, and many out -of-date materials \Vere sent to the closed stacks, or weeded from the collection completely. This project will be continued in 1990.

Additions to the collection worthy of mention included The Xew Grove Dictionarv of Jazz, A Prairie Home Companion Folk Song Book, Videolog, Elvis A to Z, an autographed portrait of Vice President Dan Quayle and the auction catalogs for the late Andy Warhol's collections which were for sale. Notable gifts included operas on LP's from librarians, The Faces of Japan videocassette series from Telejapan U.S.A., sign language instruction tapes from the Quota Club of Minneapolis and many documentaries produced by KARE television station.

-83- ln January. a personal computer was installed, and a workstation set up. Librari:lns began searchin):'; databases once the modem was in place. During the summer an Lrban Corps worker produced a list of all the subject categories in the an~iqucs and collei:tibles section using the pi''rsonal computer. /\lso this summer, ,Nork ·sas begun or1 the Pi\'ture File's subject headings. Previously iliese had only been a\·ailable in card drawers at the Art. and :\1usic: desk. Darryl Barrett ber,an editing the headings and cross-references, and he train(!d all of th() aidf!S :rnd two lrban I orps ,.rnrkers to enter this data into the personal computer. The end product \\ill be a cleaner database with better accessibility, and print-outs throu?,h v:hich patrons can browse.

Among our new furnishings this year was a new dry mount press, sign-out hoards for location of staff members, a LP browsing bin for new LP's, new display racks for the CD's, and thanks to Ron and '\1artita, a new pot for the tree in the piano room. The opaque projector ·.ras transferred to the 1\1aintenance Department, no longer availabl() for patron use.

The :\Iedia Center ·,~as wired for cable television in January. A report()!' for Minnesota '11onthlv described the Media Center as ''a distracting place to listen to records". but that ·.vas bt:fore comfortable chairs were received in June. Staff members m:1de 4,668 audiovisual items. most from \fPLIC's collections, available to the public. Almost 2,000 films, slides and videoc;.issettes were viewed, and close ro '.2.700 audiorecordings were played.

The Department as a ·Nhole met four timc~s, and smaller groups concerned with various areas of the collection met at least ten times. Betsy arranged a joint field trip with the History Department to the 'v1innesota Historical Society Library in Octcber for the staff members of this Department.

During 1989 the .\rt, 'viusic and Films staff members achieved many goals and acquired numerous skills. I am grateful for their dedication to serving the public, sometimes under unimaginably trying situations.

Respectfully submittf~d, (~/~---- Janet Tapley U U Department Hf~ad

-84- ART, MUSIC AND FILMS DEPARTMENT Staff Complement

Department Head Tapley, Janet A.ssistant Department Head Williams, Betsy (began February 6, 1989) Librarian II Barrett, Darryl Librarian II Bealer. Anita (detailed to Business and Economics '.\ovember 13-December 15, 1989) Librnrian II Bergendahl, 'vlartita (detailed to Literature April 1 7-June 23, 1989) Audio Visual Coordinator Frey, James Clerk Typist II Dockman, Sheilah (on leave October 16-December :31, 1989) Li brar:, Aide II Marple, Richard Library Aide II Sletten, Marcelyn (detailed to Clerk Typist II '.\ovemher 6-necemher 31, 1989) Audio \'isual Aide I Brunsberg. Carrie .-\udio Visual :\ide I ::VIcClellan, :vrichael (began August 21. 1989) Audio \dsual Aide I Peters, .\"icholas (terminated }fay 12, 1989) Audio Visual Aide I Platow, Ron _.'\udio Visual Aide I .5 Pinski, Judy ( part-time permanent) Audio Visual Aide I .5 Williams, Robert (Display Aide .5, Special Services PRO) Library Aide I Kerlin, Patricia Librar~- Aide I Markov, Andrea (detailed to Library Aide II \o'i:ember 6-December 31, 1989) Library Aide I Pickett, Lois

INTERNS, URBAN CORPS AND VOLUNTEERS

Lrban Corps (through .June 30, 1989) Berkley, Earl Lr ban Corps (began October 11, 1989) Chipurdia, Kristi Volunteer (January 17, 1989) Hix, Dennis Urban Corps (June 12-August 30, 1989) Peterson, Karen Volunteer (began January 26, 1989) Solomon, Evlyn Volunteer (began October 12, 1989) Wright, Marie

-85- ART, MUSIC AND FILMS DEPARTMENT Staff Activities

1989

Darryl Barrett

Memberships American Library Association, Association of College and Research Libraries Art Libraries Society of '\orth America (ARLIS) ,\rt Libraries Society of :North America. Twin Cities Chapter

Boards, Committees ALA, ACRL, Arts Section, Technology in the Arts Committee ARL1S. Professional De\'elopment Committee MPLIC Conservation Committee (through 2/89) ~v'L-'\ RS Committee

Conferences, Conventions ,\LA, ACRL Annual Conference, Cincinnati, OH, April 5-8, 1989

Classes, Workshops ,\LA, ACRL, Micnicomputer Workshop, April 1989 \T-TE~T Database Training, October 2, 1989

.\/Ieetings, Special E\·ents ARI.IS, Twin Cities Chapter (local meetings)

Presentaticns Reference Tools in the Fields of Art and ,,\rchitecture, Art and Music Staff :\Teeting, July 14, 1989

Publications, Performances Organist, Bethany Lutheran Church. 'viinneapolis, MN Special recitals and concerts, Twin Cities metropolitan area

Volunteer Recitals at senior citizens' residences, Twin Cities metropolitan area

Anita Bealer

Memberships Music Library Association Minnesota Center for Book Arts American Guild of Organists

Boards, Committees Preservation Committee. '.'vfusic Library Association, :.Vlidwest Chapter

-86- Conferences, Conventions Music Library Association Annual Meeting, Cleveland, OH, March 14-18, 1989 Symposium: Music Librarianship in America, Cambridge, MA, October 5-7, 1989 Music Library Association, Midwest Chapter Meeting, Iowa City, IA, October 26-28. 1989

Classes, Workshops Preservation Management, University of Wisconsin, :Vladison, April 24-25, 1989 Managing Special Collections, University of Wisconsin, Madison, April 27-28, 1989 Grants Development, University of Wisconsin, Madison, May 1-2, 1989 Understanding Yourself and Others (Myers-Briggs), July 11. 1989 American Sign Language, Level I, St. Paul Technical College, September­ November 1989 VU-TEXT Database Training, October 2, 1989 Archives and Manuscripts: Arrangement and Description. University of Wisconsin, Madison, October 19-20, 1989 Preservation Treatment Decision-Making, University of Wisconsin, Madison. November 16-17, 1989

Presentations "Basic Survival" Music Reference Sources, Art and Music Staff Meeting, June 30, 1989

Martita Bergendahl

Memberships Art Libraries Society of North America (ARLIS) Art Libraries Society of North America, Twin Cities Chapter Librarians for Nuclear Arms Control Minnesota Center for Rook Arts Professional Librarians Un ion of Minneapolis Minnesota Citizens for the Arts Walker Art Center Minneapolis Institute of Art

Boards, Committees ARLIS, Twin Cities Chapter (Chair) Minnesota Citizens for the Arts Pre-White House Conference on Library and Information Services (Ex-officio member)

Conferences, Conventions ARLIS Annual Conference. Phoenix, AZ, March 24-28, 1989

Carrie Brunsberg

Boards, Committees Art, Music and Films Videocassette Committee

-87- Classes, Workshops Role of the Public Library in Society, St. Cloud State University, September 7- '\'.ovember l 6, 1989 Serving Library Patrons with Developmental Disabilities. MELSA, May 11, 1989

Sheilah Dockman

Boards. Committees A.rt, .'11Iusic and Films Social Committee Clerk Typist II Committee

Classes, Workshops Serving Library Patrons with Developmental Disabilities, MELSA, May 11, 1989

James Frey

Memberships Twin City Cine Club

Boards, Committees Art. :VIusic and Films Videocassette Committee M0'.11. Online Procedures Committee

Classes, Workshops Handling Difficult Supeniisory Situations, College of St. Thomas, .January 1 :3, 1989 Supervisory Training, DOR & Associates, April 20, 1989 How to Work ~;lore Effectively With Others, DOR & Associates, April 27, 1989

Michael McClellan

Boards, Committees 1989 :vIOM Update Committee KBE'l1-F:\1 Advisory Committee Local 99 Union Executive Board Member Local 99 Cnion Steward

Andrea Markov

Boards, Committees Art, Music and Films Videocassette Committee

Classes, Workshops Understanding Yourself and Others (Myers-Briggs), June 28, 1989 A.sserti veness Workshop, December 19, 1989 Serving Library Patrons with Developmental Disabilities, MELSA, May 9, 1989

-88- Nicholas Peters

Classes, Workshops Hov: to Work :\ifore Effectively With Others, DOR & Associates, April 27, 1989

Lois Pickett

Boards, Committees Art. \:Jusic and Films Social Committee

Judy Pinski

Boards, Committees Art. Music and Films Videocassette Committee

Classes, Workshops Serving Library Patrons With Developmental Disabilities, MELSA, May 9, 1989

Volunteer Falcon Heights Elementary School Library

Ron Platow

Classes, Workshops Serving Library Patrons With Developmental Disabilities, MELSA, May 9, 1989

Marcelyn Sletten

Boards, Committees Vice President of MPLIC Staff Association

Janet Tapley

'.vlemberships American Library Association Public Library Association Art Libraries Society of l\:orth America, Twin Cities Chapter MPLIC Staff Association Professional Librarians Union of Minneapolis Walker Art Center ::'vlinneapolis Institute of Art

Conferences. Conventions National Film and Video .'.1arket, Mesa, AZ, October '.26-'.29, 1989

-89- Classes, Worl(shops New Supervisor/Manager Training, March 9, 1989 Affirmative Action Presentation, September 21, 1989 VU-TEXT Database Training, October 2, 1989 Pro-Cite Software Demonstration, October 23, 1989

1/leetings, Special Events OCLC Update, Southdale Hennepin Area Library, lvlarch 3, 1989 Planning meeting for Public Art and Design Resouree Center, St. Paul, August 23, 1989 Library Staff Role in Successful Conservation Programs, Sally Roggia, April 6, 1989 Planning meeting for MLA Media Round Table Workshop in 1990, Ridgedale Library, December 20. 1989

Presentations MLA Media Round Table. Workshop Panelist, " Video -- Policy and Procedure", Southdale Hennepin Area Library, April 21, 1989 Tour of the Art, Music and Films Department for the Friends of the Library, April 6. 1989 Guest lecturer for the History Department on Genealogy, August 4, 1989 MLA Annual Conference, Workshop Panelist," Compact Disc Collections", Mankato, M:'J, October 11, 1989

Betsy Williams

Memberships American Library Association

Boards, Committees MPLIC Preservation Committee MPLIC Disaster Committee (Chair) Art, Music and Films Videocassette Committee

Classes, Workshops Preservation Management, University of Wisconsin, Madison, April 24-25, 1989 Preservation Treatment Decision-Making Workshop, Wisconsin Plan for Preservation, Eau Claire, WI, May 17, 1989 Preservation Treatment Decision-Making Class, University of Wisconsin, Madison, WI, November 16-17, 1989 VU-TEXT Database Training, October 2, 1989

Meetings, Special Events Library Staff Role in Successful Conservation Programs, Sally Roggia, April 6, 1989

Pre sen ta tions Cooperative Preservation Program, Disaster Planning, Panelist. MPLIC, May 18, 1989

-90- Robert Williams

Classes. Workshops Serving Library Patrons with Developmental Disabilities, MELSA, May 9, 1989

-91- BUSINESS AND ECONOMICS DEPARTMENT Annual Report

1989

As expected, 1989 was a year of challenge and learning for the Business and Economics Department. A number of staff changes meant that some job duties shifted--some temporarily and some more permanently. Mary Lou McHugh's retirement after 44 years at the library left the administrative aide position vacant. Michael Kulka was promoted to that position in May; the resulting aide II vacancy was filled by Jay Holtzapple in July. The clerk-typist II position left vacant by Betty Julin's promotion was filled temporarily by Peggy Johnson for two months, and was filled permanently by Valerie Solovjovs in September. Walter Gegner joined the staff as assistant department head in April (after tax season was over!) to fill the vacancy left by Carol Van Why's promotion. Dan Pederson was hired in September to fill the librarian II position vacant since March when Renee Reed transferred to History. The staffing situation was complicated by Dorothy Ward's leave of absence for more than two months at the beginning of the year for health reasons. It is nice that so many vacancies were due to promotions. Although we were sorry to lose people, we gained in experience and enthusiasm with the new people who came to the department.

The collection development policy for the department was completed during the year. Having this document has provided focus for our examination of the collection, both from the point of view of acquisitions and weeding. Vern Harman is involved in a long-term project, possibly to be completed in 1990, to evaluate our periodical holdings. Based on his findings, we plan to modify our subscriptions to better fit the needs of our patrons. The deaccessioning guidelines have also been useful in beginning the extensive weeding which needs to be done.

Using the department's microcomputer, we have begun construction of some databases that will aid access to the department's collections and allow us better control. John Haag has developed an index to the telephone directory collection using R:base. Once the initial entry for all the books is completed, updating the holdings list and cross-reference index will be very quick. Also, the new index allowed us to get rid of the card file for public use and gave us some much needed floor space. The department's TOPS file has also been entered into a database using ProCite. As the librarians scan department periodicals for rankings information, this is entered into ProCite and can be printed out; thus other departments and community libraries can have access to this information. Mike Kulka has entered information on all the Directory Desk holdings into ProCite; this is facilitating ordering of new directories and tracking those on continuation.

As a feather in our cap, the department was contacted by Gale Research, a major publisher of business directories and indexes, to ask us to be the indexers for a proposed new publication, the "Small Business How-to Index". Although we had to decline, it was flattering to be considered for the project.

Several booklists were developed during the year to aid patron access in areas of popular interest. ~ancy Corcoran put together a guide, "Doing Business with the

-92- Federal cion)rnment", and compiled and edited several informal lists into one on "Marketing Research". Vern Harman updated the booklists "Small Business" and "Invc'stmcnts". All of these are very useful and popular.

Some business topics seem to be perennially popular--small business is certainly one of those. A decision was made to purchase all 227 of the Entrepreneur books on starting various types of businesses. Although they will not be received in the department until 1990, we anticipate their being a very popular addition to the collection. Books on writing business plans and foreign trade (particularly importing from other countries) are also in steady demand. The business community is anticipating the single financial market in Europe in 1992, and a number of questions were received on the implications of this major change. As much as possible was purchased in this area as materials began to be published. A change was made at the beginning of 1989 from Prentice-Hall to Commerce Clearing House for the tax services the department receives. The librarians are still becoming accustomed to the new service and we hope it will work out well for the department. InfoTrac continues to be heavily used, and in spite of some of the equipment difficulties both staff and patrons are glad to have it. Copies from the Business Collection on microfilm doubled in 1989; over 8,800 copies were made. Having access to this has really been invaluable for the additional journals it contains which we do not have in hard copy. The one most popular single resourcE~ in the department continues to be the Minnesota Industries File. As the Twin Cities become a more active business center, there is much more to be added to the file and its use increases. Darlene Harff has done an admirable job in name changes and changes in ownership, as well as doing all the clipping of both the Star Tribune and the St. Paul Pioneer Press Dispatch. The major Twin Cities companies that have been in the news--Northwest Airlines, Control Data, Honeywell, and Pillsbury, for instance--are an indication of how much work has been involved in maintenance of this resource.

The volume of online searching increased over 1988 by 9%. The total number of online searches for the year was 1,485. 84% of these, or 1,246 searches, were Data Times searches. All of the increase for the year was due to the incnJase in the number of DataTimes searches; the number of Dialog and other searches showed a slight decrease. Most of the DataTimes searches done are on Minnesota companies or local business people.

Three local business libraries came to tour our collection during the year. The entire staff of the 3M Business Reference Service visited, as did the librarians from the University of Minnesota Business Library and the James J. Hill Referencf~ Library. Presentations were given for classes from St. Thomas and the Hennepin Technical Institute. Usage of the business collection by the local schools with business programs (the University of Minnesota, St. Thomas, and Augsburg) remains high.

The department staff went on a tour of the Grain Exchange in November. For those of us who had never seen an exchange in operation, it was a chance to learn a little more about how one works. Eight staff meetings were held during the year for information exchange and discussion of department problem areas, and several librarians meetings were held as well. A workroom reorganization in December, coordinated and masterrnindE!d by Walter Gegner, allows for better traffic flow

-93- ______-~- ______-_---·r _""'c,.-,.---

through the department and has freed up space for our second microcomputer, expected (and anxiously awaited) for early in 1990. All the staff learned to place holds on MAX early in the year, and it has now become a routine matter to do that. As another part of staff development, the Library Aides I and II, the Administrative Aide, and the Clerk-typist II each spent at least one shift at the Reference Desk with the department head to learn more about the resources and reference work in that area of the department. Another type of staff development occurred when Anita Bealer from Art and Music spent a month in the department to learn a little more about business reference. We also learned from her and it was an enjoyable experience having her in the department.

Tax season, as usual, was a very busy four months for us. On Saturdays we got an additional four hours of Aide I help during the period from January through April 15 to help with the heaviest period of business. Mary Derbis worked many of those hours and we are grateful to her. Each year it comes as a surprise to find how busy it can get!

All in all, it has been a very productive year. We hope for an equally challenging and rewarding year in 1990.

Respectfully submitted,

Susan M. Tertell Department Head

-94- BUSINESS AND ECONOMICS DEPARTMENT Staff Complement

Department Head Tertell, Susan Assistant Department Head Gegner, Walter (began April 17, 1989) Assistant Department Head Van Why, Carol (January 1-March 4, 1989) Librarian II (detail) Bealer, Anita (November 17-December 15, 1989) Librarian II .5 Corcoran, Nancy (part-time permanent) Librarian II Harman, Vern Librarian II .5 Pederson, Dan (part-time permanent began September 6, 1989) Librarian II .5 Reed, Renee (part-time permanent January 1-March 24, 1989) Librarian II Robbins, Irving Administrative Aide Kulka, Michael (began May 22, 1989) Administrative Aide McHugh, Mary Lou (January 1-February 10, 1989) Clerk-typist II Johnson, Margaret (May 30-July 14, 1989) (detail, July 18-September 1, 1989) Clerk-typist II Julin, Betty (January 1-May 5, 1989) Clerk-typist II Solovjovs, Valerie (began September 5, 1989) Library Aide II Holtzapple, Jay (began July 17, 1989) Library Aide II Kulka, Michael (January 1-May 19, 1989) Library Aide II Johnson, Margaret (January 1-May 27, 1989, July 17, September 5, 1989 on) Library Aide I .4 Derbis, Mary Library Aide I Haag, John Library Aide I Harff, Darlene Library Aide I Ward, Dorothy Library Page I .6 Anderson, Beverly (January I-September 25, 1989, October 9, 1989 on)

-95- BUSINESS AND ECONOMICS DEPARTMENT Staff activities

1989

Nancy Corcoran

Memberships:

Special Libraries Association MPLIC Staff Association Social Committee co~chair

Classes, seminars, workshops:

Emerging Technologies Seminar: From the research lab to the marketplace, October 11

Presentations:

Seminar on market research for Minnesota Project Innovation annual conference, October 26

Walter Gegner

Memberships:

Profossional Librarians Union of Minneapolis (PLUM), President American Library Association

Classes, seminars, workshops:

Vu/Text training, November 3 Economic census workshop, November 28

Other activities:

Assistant department head performance standards committee Employee recognition committee

John Haag

Classes, seminars, workshops:

WordPerfect training, March 6 and 7 Advanced DataTimes training, February 8

-96- Vern Harman

Memberships:

American Library Association Minnesota Library Association

Classes, seminars, workshops:

Advanced DataTimes training, February 8 WordPerfect training, March 6 and 7 Predicasts update, March 29 Dun & Bradstreet seminar, July 19

Other activities:

MPLIC MARS Committee

Jay Holtzapple

Classes, seminars, workshops:

MELSA workshop, Dealing with change in the workplace

Margaret Johnson

Memberships:

AFSCME Local 99, executive board

Classes, seminars, workshops:

WordPerfect training Writing better letters and memos, May 9, 16, 23 Taking care of your back, March 4 Career and life planning for women, Metropolitan State University, Spring quarter MELSA workshop, Future of work and workers, April 3

Dan Pederson

Memberships:

American Library Association

-97- Valerie Solovjovs

Classes, seminars, workshops:

DOS training, November 8 and 17 WordPerfect training, December 11 and 12

Susan Tertell

Memberships:

American Library Association American Society of Indexers Minnesota Library Association Minnesota On-Line Users' Group Special Libraries Association

Classes, seminars, workshops:

DOS training, November 8 and 1 7

Pres en ta tions:

"Special services for business at MPLIC", presentation at Supercomputer Institute, May 11 "Business Index and other CD-ROMs at MPLIC", Upper Midwest Microcomputers in Libraries Conference, August 17

Publications:

Reviewer for Library Software Review, Laserdisk Professional

Other activities:

Colloquium of Library and Information Professionals, Governor's Pre­ White House Conference on Library and Information Services, September 18 Central Library Performance Standards Committee

Dorothy Ward

Memberships:

American Library Association Minnesota Library Association Friends of MPLIC

-98- CHILDREN'S SJ<:RVICES DEPARTMENT Annual Report

1989

With the loss of two librarians, 1989 might well have been a year when maintaining status quo would have been a reasonable expectation. Instead. it was one of the most dynamic, high energy, high output years yet for the department and for Children's Services systemwide. 1989, designated by The Library of Congress as "The Year of the Young Reader" bep:an on a high note. and its momentum continued to build throughout the year.

In early January, Ms. Johnson and the fourteen other members of the Caldecott Award Committee selected Minnesotan Stephen Gammell as the recipient of the prestigious Caldecott Award for his illustrations in SONG AND DANCE MAN. Being on the Caldecott Committee is an honor in its own right. but being on the committee that selected the first Minnesotan to receive the award made the whole experience an even more memorable one. The year was off to a special start!

YEAR OF THE YOUNG READER/OUTREACH

February brought the Year of the Young Reader committee's months of planning to fruition as the weeklong Head Start Reading Fair became a reality. The full Year of the Young Reader committee's report is appended to this report.

The Reading Fair made a strong statement that this library is concerned and committed to serving all children and especially at-risk children and their families. In a continuing commitrrwnt to reach high-risk children, Children's Services Department and Community Library children's services staff participated in the Inner City Child Care Consortium's Holiday Fair in December. They provided a library information booth, took library card applications, presented a bookmaking craft as well as library storvtimes and distributed "Read-to-Me" folders which included a free paperback book to 110 families. Among additional outreach efforts to the target audience were participation in the St. Joseph's Reading Fair b.v Ms. Bush and Ms. Johnson and in the Teen Parent Fair by Mrs. Weiblen, Mrs. Mary Forman, Community Outreach, and Ms. Nanc.Y Kweik, East Lake. Ms. Johnson visited with the director of the 410 Shelter, Inc. Learning Center and will explore cooperative efforts with staff of this homeless family shelter in 1990.

The Revised Strategic Plan offers a ray of hope for stronger systemwide children's services with its statement concerning the reallocation of resources to deliver services in order to meet users demand and community need. The growing need to reach out creatively and collaboratively to children and families considered at­ risk will continue to provide a host of exciting challen~es and choices for the Library in the next decade.

-99- "SUCCESS BY SIX"

:VIs. Johnson has been a member of the United Way's community-wide Success By Six committee since 1988 and was appointed \'ice-chair of the "Tools" committee this year. $250,000 was allocated for competitive grants to reach at-risk families with low reading skills with a variety of child development messages. It was important that Children's Services Department be a part of this initiative and with Ms. Bush as project manager, a collaborative project with the Public Health Department was developed. and a $15,000 ''Tools for Success by Six" request submitted in :\fay.

In August. word was officially received that the Library's request had been funded. Serious planning was soon underway to determine the best way to reach 1500 at­ risk families with the library message through anticipatory guidance visits at the Public Health Department and community clinics. The project will be underway early in 1990 and will run for one full year. It is another untraditional approach, sharing our basic message that books and reading aloud are essential elements in helping parents help their children reach full and healthy development.

With this increased amount of outreach library service, it might be anticipated that the Children's Services Department itself was in a holding pattern but the opposite was true. 1989 saw increases in most areas of service. There was increased registration and participation in the summer reading program, annual circulation was up and the department's material budget was at an all-time high. Over 7,700 items were added to the department this year. Reference questions. in­ person and telephone combined, showed a 2% increase.

Sl'MMER I:\"ITIATIVES

In June, the Friends of the Library co-sponsored Library Kidfest II, a full day and evening celebration to kick-off the 1989 Summer Reading and Activities program, ''Library Kids Have Tons of Fun". Over 1500 people attended a wide variety of programs including two Heritage Hall appearances by author!poet Jack Prelutsky. The summer reading program and activities is the library's single biggest reading promotional effort. Months of planning and extensive evaluation and reporting afterwards make it almost a year-round undertaking. The Summer Reading Program committee's e\'aluation and statistical sheets are appended to this report.

The Summer Reading Program was promoted to over 90 Minneapolis Park and Recreation staff members at three "Reading Recreation" presentations by Mrs. Ringquist. Mr. Dan Kelty, North Regional, Ms. Joanne Bondy, Franklin, as well as Ms. Bobbi Gale, Minneapolis Public Schools Language Arts Department. This new reading project was one of the outcomes of a series of spring meetings attended by park, school and various youth organization staff, (Ms. Johnson represented the library) that explored ways to provide enriching community-wide experiences for the city's children when it appeared there would be no summer school.

-100- With leadership provided by the Youth Coordinating Board and its executive director Dick Mammen. a major initiative called 1989 Summer Youth Initiatives brought diverse community funders together and almost $1.000,000 was found for new and expanded programs. Ms. Johnson and Ms. Mary Lawson wrote and submitted two grant requests and one, (Mrs. Lawson's) providing for a major expansion of the summer bookmobile. was funded. Ms. Johnson's proposal to provide "read-aloud" collections of books for the park and recreation centers as part of "Reading Recreation" was not funded. The bookmobile and library information/activity booth were centers of attention at the City KidsiFamily Fair Summer Kick-Off held on Nicollet Island on June 4th. Minneapolis Public Library, Minneapolis Public Schools' Chapter One office, the Park and Recreation Department and the Youth Coordinating Board among others developed and produced this day-long celebration of Minneapolis families and the agencies that serve them.

Under the direction of Mr. Kelty, the bookmobile visited 16 park and recreation center sites a week during July and August. There were over 5200 visitors to the bookmobile and more than 800 children participated in the summer reading program through the bookmobile. During 191 hours of service almost 19,000 items circulated. It was an extremely well-received extension of library service into the community.

COLLECTION DEVELOPMENT

Responding to changing community needs, the Children's Services Department at Central continued to strengthen its multicultural materials collection. In addition, Mrs. Ringquist made a videotaped presentation "Recent and Readable Multicultural Books" with the Minneapolis Public Schools Media Department. The videotape was also viewed by Archdiocese librarians and teachers at an in-service meeting. Responding to needs of the city's new immigrants and a stronger emphasis on foreign languages in the schools, more foreign language materials were purchased. It was sheer delight that crossed the face of a young Chinese mother when she was shown picture books in Chinese that she could share with her son.

Audiotapes continued to dominate the children's recordings market. Far fewer records were purchased. The Children's Services Department added its first children's compact dises this vear. Over $1000 of computer software programs including numerous titles for middle and upper elementary age children were purchased. According to PUBLISHER'S WEEKLY, over 4,700 new children's books were published. Paperback series continued to proliferate including a SWEET VALLEY HIGH/SWEET VALLEY TWINS spin-off for younger children called SWEET VALLEY KIDS. There were more simple chapter books like Judy Delton's PEE WEE SCOUTS published for children beyond the beginning reader level. Children's books continut~d to reflect societal concerns such as AIDS and homelessness. There was significantly increased demand for multicultural books and information books about countries. Several new periodicals were added including CREATIVE KIDS, SPORTS ILLUSTRATED FOR KIDS, KID CITY and SKIPPING STONES.

-101- Ma.ior reference purchases this year were THE >JEW BOOK OF K:\"OWLEDGE encyclopedia. a set of CHILDCRAFT encyclopedias as well as a circulating and reference set of the newest edition of the multi-\'Olumed LANDS A'.\D PEOPLES. There was a third edition added of A TO ZOO, perhaps the most frequenth' used children's reference book.

Ms. Johnson wrote and submitted the department's Collection Development Policy to Ms. Fugazzi in the fall.

FACILITIES

In order to provide increased accessibility and visibility for materials, three "face-out" paperback shelving units and two custom units for easy paperbacks were obtained. Two books bins were purchased which allow face-out shelving of picture books and easy fairy and folk tales. Acquisition of a new three-tiered unit for displaying the books/cassette kits made selection much easier for the public.

In addition, the entire Children's Services Department was painted in December, bringing a clean and sunny new look to the room.

SPECIAL GUESTS

In addition to children's author Jack Prelutsky's appearances at Kidfcst II. British author.'illustrator Jane Hissey visited the department in April and presented a preschool story time, and Caldecott Award winner Stephen Gammell appeared at a special "meet and greet" program during Children's Book Week in November. One of the year's highlights was the September Heritage Hall appearance by Jim Trelease, author of THE NEW READ ALOCD HA;'JDBOOK, who spoke to an audience of over 300. It was a dvnamic evening and an ideal kick-off to the library's fall Year of the Young Reader activities. A reception sponsored b.v the Friends followed. The September/October arcade display focused on good books to "Read Aloud".

SPECIAL COLLECTIONS

Books from the Children's Services Department's Historical Collection were featured in the arcade display, "Showcase Minnesota: Minnesota Authors and Illustrators", in November and December. Under Mrs. Ringquist's direction, St. Catherine's intern Hope Porter. and volunteer Leslie Benson worked diligently to further identify and develop access to this significant part of the collection. Special loans from the Historical Collection were made to Kenwood School for their Centennial and to Cooper School for use with the University of Minnesota children's literature exhibit, "Pictures From Home".

-102- STAFF AND VOLUNTEERS

With the departure of librarian Ms. Simmons in early January and the promotion of librarian Mrs. Weiblen to the assistant head of Literature in June, the department opern ted most of the year under a staff shortage. It was a difficult year staff­ wise, with a variety of substitutes assisting at the reference desk. Mr. David Benidt. former children's librarian at North Regional, was welcomed to the Department in mid-May. Support staff Ms. Virginia Johnson and Ms. Judith Pierce willingly accepted an extra amount of systemwide projects in connection with Year of the Young Reader and still managed to process a record number of children's services department materials and maintain regular departmental work flow. Lack of sufficient shelving help continued to be a major concern. The proposed full time shelving position for the department in 1990 will make a significant impact on accessibility of materials for staff and public alike.

The work of the department was enhanced by contributions of volunteers. High school student, Ms. Katie Hatt assisted Ms. Bush at many of the summer programs as well as Saturday specials and Saturday matinee programs throughout the year. Friends volunteers made Kidfest II a reality and helped with the Summer Reading Finale as well as the Trelease and Gammell programs. lnder the direction of Ms. Bush, Urban Corps Intern Ms. Jennifer Boehman helped make the Summer Reading Program a positive experience for children and staff alike.

CONCLUSION

Children's librarians, convinced of the necessity of breaking the cycle of illiteracy, have taken a pro-active stand to further address the library's role in meeting the needs of a changing community. 1989 was a year of increased visibility for children's services systemwide and Children's Services Department librarians were leaders in developing new collaborations with other youth serving professionals. We shared our expertise concerning how to provide positive early reading experiences with children in a variety of settings. We shared our knowledge of developmentally appropriate books, of multicultural books which open up richness of diversity to readers and listeners and we shared the information finding process with adults and children alike.

The Children's Services Department librarians deserve a special mention for their exemplar.v professionalism, their integrity, initiative and creativity. Their phenomenal spirit and commitment to providing quality children's library service never lagged. Their positive public relations and their competency in providing reference and reader's advisory work drew frequent kudos from the public.

-103- __ : ... ' . '"'- ~ ~,.. - .. _._

For department staff, every :vear is the Year of thf? Young Reader but it vrns thrilling to participate in this designated "Year of the Young Reader" in such a variety of ways. Helping diverse elements of the community to come together to focus on the joys and importance of books and reading in children's lives, from the Head Start Reading Fair in February to the Inner City Childcare Consortium Holiday Fair in December and all the other projects in between, made 1989 a year to truly celebrate. Capping off this memorable year was the December funding by the Ezra Jack Keats Foundation of our grant request to provide a series of multicultural programs at Central Children's Services Department and in selected community libraries during early 1990, International Literacy Year.

Respectfully submitted,

Kathleen Johnson Department Head

-104- - .':.. ___ - - - ._.. - -- . --

CHILDRE:\'S SER\"ICES DEPc\RT1.IE~T StaJisl_i_cal surnman:

1989

MATERIALS COLLECTION - - . ~ . ·- -- - ·---· ·--- - -

Books: \{ev; catalogued: '.?. -±6 6 ~- e ~.r d u pl i cat o s : 1.001 Replacements: 6-J g Tta:1 sf'.~ rs: 859 Restond: l -± Pa pcrbw:ks and board books: Tote!l: 7 .8 91

6-IJDIQ/SOf'TW ARE

Cassettes: 20:3 Book cassette kits: 155 Phonodiscs: 51 Compact discs: ·) Computer sofnrare: 12 Total: 4'.23

_QB.CJJJ.i\_'IJQ_:~f 116.755 --- 12.6°·0 of Total Central Circulation

PROGRAMS_AND PRESENTATIONS:

In-library: •) ') •) i\ ttendance: 10.057 Outreach: 13 Approxim:He atv·ndance:

Total Programs Presentations: '..:35 1 .-, I -1 Total .·\ tton da n cc: ..L..:...~' .J._

-105- - -

- - -;::

- I;I::2: ~~] --... - J~~_... _

..- i

-106- Kianeapolis Public Library

LIBEARY KIDS HAVE TONS OF PUN

19&9 SUK~ER PROGRAM STATISTICS OTHER (e.g., STORYTil!ES AND mKAL OUTREACH VISITS, OTHE£ STAFF­ 'LIVE' PROGRAMS HUl!UE NOH-KPL/KELSA FILM mcUIT PlODUCED PROGRAMS KPL/HELSA SPONSORED SOCIETY LIVE PF.OGU!!Sl TOTALS ,, Children's D~ 768 1093 676 39 1500 ,, 4076 ------:------:------:------:------:------::------: East La~e 1109 m 7 36 6G '' 2m ------;------:------:------:------:------::------:'' Franklin m m m 49 396 ,,'' 106 ------:------;------:------:------:------::------: Hosier m 273 180 ,,'' ------:------:------'------:------:------: :------i Linder. H1lls 755 502 350 95 ,,'' 1732 ------:------:------:------:------:,, :------: ea9 142 720 90 150 '' m1 ------:------:------:------:------:,, :------; ~ortri f,eg1onal ]66 W9 921 134 ]5 ,, ------:------:------,------:------:------:,, :------: Northeast 290 85 314 51 ,, m ------\------\------:------:------:------:~------:,, Pierre Bottineau m 118 263 35 167 ,, 895 ------:------:------1------:------:------1:------: Roosevelt 591 1260 753 '' ------:------;------:------:------:------\~------:~ Southeast 497 306 m 73 ,,'' 1222 ,,'' ------:------:------:------:------:------: :------:: 5) '' Surner 238 199 '' '' ------:------:------:------:------:------::------::,, ~aH:er 984 849 793 70 ,, 2701 '',, ------:------:------:------:------:------::------:: ~ashburn 356 12& ,,'' 1914 ,,'' ------:------1------l------:------:------::------:: Vebber Park : 80 : 310 : 198 : 36 : o :: 624 : : ------:------:------:------:------1------::------:: B0ok1ob1le 2521 233 1: 2754 I:

'!'oms 7673 ll948 7337 827 2447 30232

-107- CHILDREN'S SERVICES DEPARTMENT Staff Complement

1989

Department Head Johnson, Kathleen Assistant Department Head Ringquist, Lois Librarian Bush, Ginger Librarian .4 Benidt, David Librarian .6 Weiblen, Katie (Jan. - June 1, 1989) Librarian .4 (Jan. 1-5, 1989) Simmons, Antoinette Clerk Typist II Pierce, Judith Library Aide I Johnson, Virginia Library Page I .6 Colton, Tamara

INTERNS, URBAN CORPS AND VOLUNTEERS

Urban Corps (Feb. 7 - 8, 1989) Benedict, Jill Volunteer Benson, Leslie Urban Corps (June 12 - Sept. 13, 1989) Boehman, Jennifer Urban Corps (Apr. 3 - 12, 1989) Cass,LeShaunda Urban Corps (Oct. 23 - 26, 1989) Drews, Sharon Volunteer Hatt, Katie Volunteer Kauffman, Keni St. Catherine's (Jan.- Feb. 1989) Porter, Hope Volunteer Sorensen, Betty

-108- Kathleen Johnson

Membershios American Library Association Association for Library Service to Children Public Library Association Minnesota Library Association Kerlan Friends Cooperative Children's Book Center, Madison, Wisconsin Friends of Minneapolis Public Library Minneapolis Public Library Staff Association

Boards. Committees 1989 ALSC Caldecott Award ALSC Centennial Celebration of Children's Services MPLIC representative, MELSA Children's Committee MPLIC Central Subject Department Budget Committee Success By Six. United Way ~Tools for Success By Six," Vice-Chairperson City's Children 2007 City Kids 1989 Kidfest fl Summer Youth Initiatives MPLIC Management Advisory Committee

Conferences. Conventions American Library Association, Mid Winter Conference, Washington, D.C. Januar; 6-10 American Librar; Association Conference, Dallas, TX, June 23-27

Classes. Workshoos MELSA Workshop ... How to Introduce Books to Children, age 9-11," Eagan Library; DCL. April 27 Introduction to DOS, MPL!C, December 7 - 8

Meetings. Soecial Events Reception for Caldecott Award Winner Stephen Gammell, Red Balloon Book Shop, Januar; 15 State of the City, Youth Issues, January 26 PICA/Head Start Reading Fair, February 1 5 Caoitol for a Day, Governor Perpich at Pilot City, February 22 Child Care Options Fair, Hennepin County Government Center, March 27 Recognition lunch, Plymouth Youth Center, April 1 0 "The African-American Family," Humphrey Institute, May 11 City Kids/Family Fair, Nicollet Island, June 4 Reception for author/illustrator Nancy Carlson, Swedish Institute, July 27 Metronet Winedown, MPLIC, August 22 Jim Trelease Lecture, MPLIC, September 25 "Early Interventions That Work,. Lisabeth Schorr, Westminster Town Hall Forum, October 5 St. Joseph's Home for Children, ·Festival of Adventures,· October 7

-109- Lerner Publishing Company - 30th Anniversary Open House, November 2 "Valuing Diversity," Twin City Youth Forum, University of Minnesota, December 8 MELSA SRP audition, Southdale Library, December 1 2 "School America." Kick-off Delta Gamma Sorority with Mayor Fraser, Sumner Library, December 1 4

Presentations. etc. Child Care Providers Workshops, North Regional Library, April 29; East Lake Library, May 4 "Read Together,... Arcade display materials selector, September - October

Lois Ringquist

Memberships American Library Association Association for Library Service to Children Minnesota Library Association United States Board of Books for Young People Children's Literature Association Professional Librarians Union of Minneapolis MPL!C Staff Association Kerlan Friends Gustavus Library Associates

Boards. Committees FIVE OWLS Editorial Advisory Board Children's Literature Association, 1989 Conference Papers Committee USBBY /IBBY Asahi Reading Promotion 1990 Award Committee Kerlan 1990 Award Committee Assistant Department Heads Performance Standards Committee Preservation Committee Staff and Users Education Subcommittee

Conferences. Conventions Year of the Young Reader conference "In the Distance, Inside Me," University of Wisconsin-Madison, March 31 - April 1 International Children's literature Association Annual Conference, Mankato, MN May11-14

Classes. Workshoos Word Perfect Training, College of St. Thomas, March 6 & 7 "How to Introduce Books to Children," MELSA workshop, Lexington Branch, SPPL. April 26 "Licks. Lollipops and Loon Calls," Minnesota Association for Childhood Education Workshop, St. Charles School, October 28 "Storytelling and Literacy..

Meetinas. Special Events Minnesota Library Legislative Day, St. Paul, February 21 "Libraries in the 21st Century," lecture by Herbert S. White, April 4 "Family Resource Centers: What Are They? Who Needs Them?'" Lutheran Brotherhood, April 13

-110- -:-_------'--~~ -

Jim Trelease lecture. MPLIC. September 25 Minnesota Book Awards, Riverplace, October 7 Annual Book Week Program, University of Minnesota, October 1 7

Presentations .. All About Kids .. HCL/MELSA Regional Channel 6 videos, "Recent Children's Books Too Good to Miss," Ridgedale Library, March 22 and April 6 .. Wild Things, Nightmares and Fears," workshop panelist and section leader, College of St. Catherine, May 6 International Children's Literature Association, conference panel moderator, Mankato, May 14 "Northern Lights and Insights." HCL/MELSA Regional Channel 6 cable video interview with Barbara Esbensen, May 24 .. Reading Recreation:· Minneapolis Parks: Fowell, Powderhorn, Van Cleve; June 6 & 8 .. Treasures of MPL!C' s Children's Historical Collection," Western Illinois University Tour, June 22 .. Festival of the Book· storyteller. Minnesota Center for Book Arts, October 7 "Recent and Readaole Multicultural Children's Books .. video reviews, Minneapolis Public Sc:iools. Cctober 16 ''Book on Stage: 6abar" oanelist. The Children's Theatre, October 29

Publicatio~s. etc. Booklists: "Here We Grow, Books fer 3, 4 and 5 year olds." "Read Me a Star;" "Celebrate Minnesota Authors" (juvenile selector). "Minnesota Showcase: MPL Children's Historical Collection .. Arcade display mater:als selector, November - December

Virginia Bush

Membershios American Library Association Minnesota Library Association Professional Librarians Union of Minneapolis MPLIC Staff Association, President

Boards. Committees Chair, Summer Reading and Activities Program Co-chair, Year of the Young Reader Committee Librarian II Performance Standards Evaluation Committee City Kids: Summer '89 Committee Head Start Advisory Committee United Way Success by Six ·Tools for At-risk Families,• project manager

Conferences. Conventions "Books, Babies and Libraries: Making the Connection/ University of New York, New York City, April 13-15 Minnesota Library Association Conference, Mankato, October 11-13

-111- ---- ____ -- '"'' __ ----.·------~-- ,~. -~-·-~

Classes. Workshoos "How to Introduce Books to Children, ages 9 -11." MELSA Workshop, Dakota County Library, April 27 Child Care Providers Workshop, East Lake Library, May 4 "SIP Plus", Dorothy Thews, Literature Department, November 21

Meetings. Special E'lents Year of the Young Reader (YYR) Reading Fair, Head Start Center, February 13-17 Child Care Options Fair, Hennepin County Government Center, March 8 Head Start Center Building Dedication, May 18 City Kids Family Fair. Nicollet Island, June 4 Kidfest II, Downtown Library, June 12 Grand Opening, Minneapolis Convention Center, June 1 7 Ker1an Collection Reception, Tamie dePaola, University of Minnesota, July 26 Jim Trelease, author, The Read-Aloud Handbook, Heritage Hall, September 25 Minneapolis Public Schools, Multicultural Fair, Andersen School, October 4 "Early Interventions That Work," Lisabeth Schorr, Westminster Town Hall Forum, October 5 St. Joseph's Home for Children. "Festival of Adventures," October 7 Lerner Publications Comoany, 30th year Celebration. November 2 "Meet and Greet" Stephen Gammell. Downtown Children's Department. November 18 MELSA SAP Auditions. Southdale HCL. November 30 and December 12 Inner City Child Care Consonium Holiday Fair. YYR. December 6

Presentations MPUC Library Board Meeting "YYR Reading Fair," March 15 "Creating a Reading Appetite": Plymouth Youth Center Teen mothers, May 1 O; Washburn Child Guidance Center families, March 1 7 and July 12: Centro Cultural Chicano families, July 19 Tools Grant Committee Reviewat. July 1 3 Minneaoolis Health De~anment Nurses Training for Tools Project. December 1 4

Publications. etc. United Way Success by Six "Tools for At-risk Families" grant submitted June 9 Interview, "Magazine for Kids"' Minnesota Parent, November Booklist: "'What Turns Kids on To Reading?"

Katharine Weilblen

Membershios American Library Association Minnesota Library Association Professional Librarians Union of Minneapolis

Conferences. Conventions American Library Association Conference, Dallas, TX, June 23-1 7

Classes. Workshoos Adolescent Literature Symposium, sponsored by the Kerlan Collection, Coffman Union, University of Minnesota, April 8

-112------"·"'"" -~~--• --~·-- ---~' -- n - --·----==-=-- -· • • -~-- _·.-~-- ~

·How to Introduce Books to Children,• MELSA workshop, Lexington Branch, SPPL, April 26

Meetings, Special Events Child Care Options Fair, Hennepin County Government Center, March 8 Teen Parent Fair, Hennepin Avenue Methodist ·Church, April 25 City Kids Family Fair, Nicollet Island, June 4 Newberry-Caldecott Award Dinner, Dallas, TX., June 25

Presentations "All About Kids· HCL/MELSA Regional Channel 6 videos, "Recent Children's Books Too Good to Miss,• Ridgedale Library, March 22 and April 6

David Benidt

Classes. Workshops ""Reading Readiness,· College of St. Catherine, November 15 Book Week dinner, Jose Aruego, College of St. Catherine, November 15 "Personal Effectiveness on the Job," Public Health Center, December 13

Meetings. Soeciai Events Holiday Fair sponsored by the Inner City Child Care Consortium, Central High School Gymnasium, December 6

Virginia Johnson

Memberships MPLIC Staff Association Local 99

Jud:th Pierce

Membershios MPL!C Staff Association Local 99 The Future of Work and Workers MELSA Workshop, April 3 Hands-on DOS Session, MPLIC, December 7-8

-113- . -~-- ---' - -·

YEAR OF THE YOUNG READER READING FAIR "Read Together" and "Visit the Library Often" were the main messages of the February 15 Year of the Young Reader Reading Fair sponsored by the Minneapolis Public Library and Information Center (MPLIC) and Parents in Community Action (PICA) with partial funding from a Community Education Youth Development Grant. Through strong cooperative efforts, these positive messages were conveyed to an important target audience: at-risk children and their .parents. The Fair was presented at the Minneapolis Head Start Center, 4225 Third Av. S., on Wednesday evening, February 15, 1989, from 5:30 to 8:30 p.m. It was attended by a spectacular audience of over 700, including Head Start kids 'and their parents and older brothers and sisters, families whose children are on the Head Start waiting list, staff of the Library and Head Start Center and special guests. · 1 Key elements of the evening included a box supper provided by Head Start. mini-workshops on Reading Together experiences presented by Library staff and Black Theatre Alliance members, a film showing of "Corduroy," information booths from the Library and fifteen youth-serving community agencies, the Library bookmobile, a Read Together area, and a Black Theatre Alliance performance. The emphasis was on sharing information and providing interactive, enjoyable experiences that could be replicated at home. Agency partnership with families in these efforts was an underlying theme. Nearly 100 library card applications were taken that evening. Evaluations were received from 137 attending families. Nearly all (134) rated the Fair good to excellent. The parts that the adults enjoyed the most included: workshops (39), information booths (26). Black Theatre Alliance performance (24). dinner (2). Thirty-three per cent of the responding families (45) chose more than one aspect of the Fair as "most enjoyable." The film showing of "Corduroy" was a write-in favorite (1). A self-assessment query about the usefulness of the workshops drew an affirmative response from 107 out of 110 adults. Workshops that were the most popular, with 75-150 peorle attending two sessions, included "Puppets at Home," "Songs & Fingerplays" and "Act it Out!" The "Family Storytelling," "Library Storytime" and "Read To Me" workshops also drew good responses. The children, as evaluated by accompanying adults, enjoyed the film "Corduroy" (approximately 200 adults and children watched the movie). Reading Bear (a.k.a. Dan Kelty), the clowns (who gave "Library Kids" buttons), the Playhouse (in the Read Together area), making a book (at the Library information booth), workshops (especially puppets, library storyt1me and fingerplays) Black Theatre Alliance show, box supper, bookmobile, information booths and stickers. Almost everyone (136 out of 137 families) indicated they would come again next year. The comments offered by those attending the Fair reflected the two main messages: reading together makes a significant contribution to children's early childhood development and the Library is an accessible resource. The Fair ... gave me "encouragement to read to the children and use my imagination," "more ideas on reading to my child," "a lot of information about what's happening in the public library and in our community." "explained exactly how children enjoy what is read to them ... information like this needs to be made available to parents and children of all ages." "I am extremely pleased that the library brought books to the children in the community. Thank you." "I enjoyed everything. It helped me to help my child." "I learned how to use the library more often." "Thank you for caring. I mean that'" The Head Start staff is to be commended for the grand effort made to serve box suppers to the overwhelmingly large number of Fair participants. Head Start also contributed mailing labels for Fair invitations and follow-up reminders, transportation where needed, set-up and decorations (including the children's decorating the boxes for the supper), Fair registration and the project site. Ninety Head Start staff members also attended the Fair and helped staff key places. The evening Fair celebration was part of a week-long effort as Head Start classes visited the Library bookmobile to browse and borrow books for classroom use (approximately 900 books were loaned) and participate in storytimes about libraries and books conducted by Library staff. Follow-up activities will include class visits to the public library for storytimes and book borrowing. Publicity pieces produced for the evening celebration with the support of the MPLIC Public Relations Office included a Fair invitation and a "Read To Me" packet composed of a brochure promoting reading together, a booklist of easy-to-read titles, a sticker activity sheet for parent and child to do together and an updated version of MPLIC's "Here We Grow" bookl1st recommending books for children ages 3 to 5. Workshop handouts. evaluations, program sheets and coupons were also printed. -114- A coupon incentive redeemable at any Minneapolis Public library through May 1989 for a free children's paperback book encourages a follow-up visit to the library by families. Over 600 coupons were distributed at the evening celebration and through the classrooms. New library users will be encouraged to get library cards for the whole family, borrow books and attend library programs. This incentive was made possible by the Community Education Youth Development Grant. The success of the Fair is due in large measure to the cooperative efforts of many people, including fifty library staff members. A special thanks to the Reading Fair team: Project Co-manager Dan Kelty and library staff Susan Glenn, Tom Hurlburt. Sandy Purdue, Joanne Bondy, Nancy Kweik, Mary Forman, Kristi Gibson, Kathleen Johnson, Lois Ringquist, AlexWakal and Jim Frey and Head Start staff Alyce Dillon, Gretchen Hengemuhle, Lucia Rangel and Tom Eckblad. The front page of the Star Tribune Community Section on Thursday, February 23, featured a large, colored photo of Reading Bear hugging some of the youthful reading enthusiasts at the Fair. For a further look into the excitement generated by the Fair, a brief video of the evening's activities 1s available for viewing. Submitted by Ginger Bush MPLIC Project Co-manager YEAR OF THE YOUNG READER READING FAIR Sponsoring Agencies: Minneapolis Public Library and Information Center Parents in Community Action Community Education. Minneapolis Public Schools Part1cipat1ng Community Organizations; Centro Cultural Chicano Child Care Resource Center Early Childhood Family Education, Minneapolis Public Schools Minneapolis Park and Recreation Board Minnesota Literacy Council Southside Community Clinic YMCA YWCA Minnesota Indian Women's Resource Center Literacy Program, Sabathani Community Center Smart Start, Sabathani Community Center Franklin Learning Center. Minneapolis Public library Norths1de Reading Center M.S. Society WISE. Minneapolis Public Schools Friends of the Minneapolis Public Library Guests: Pat Scott. Minneapolis School Board Ken Nelson. State Representative Mary Birmingham. Metronet Jean Greener. Minneapolis Library Board Diane Hofstede, Minneapolis Library Board Dennis Kane, MPLIC Associate Director

-115- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER SUMMER READING AND ACTIVITIES PROGRAM, 1989 EVALUATION Library Kids had "Tons of Fun" during the 1989 Summer Reading and Activities Program conducted at 14 community libraries and the downtown Children's Department. The record-breaking registration of 12,036 children represents a 3% increase over 1988. Program attendance figures of 30,232 refiect a 7% increase from 1988. The reading program attracted 6.848 independent readers which comprised 57% of the total children registered. Registered children who had books read to them (Read-To-Me's) totaled 5,188. Sixty-five to seventy percent of those registered were elementary-aged children, with high concentrations of 6. 7, and 8 year olds. All age groups from 0-12 years old were represented in the program. Twenty-five percent (3,079) of the registered children cam~ to the library in a child care group. The incentive package (reading record, buttons, I-shirt transfers. posters, bookmarks, activity sheets, stickers) was designed by Caldecott Honor Award winning illustrator. James Marshall. creator of the summer program's popular hippo mascots. George and Martha. Most of the package was produced through MELSA Children's Committee efforts; Kathleen Johnson represented MPLIC on the committee. Seventy-two percent (8,649) of registered children read five books and received Library Kids buttons. Fifty-eight percent (7,020) read ten books or more and received Library Kids t-slmt transfers. Forty-two percent (5,112) received a Year of the Young Reader book bag by visiting the library in August. Recognition certificates. signed by Governor Rudy Perp1ch, were distributed in August to those who had read ten books or more. As one Webber Park parent said, "I think we've infected them (the children) with the reading virus." Kick-off programs sponsored by the Friends of the Library and held in all fifteen libraries helped publicize the library's summer act1v1t1es. Library Kidfest II, an all-day, c1ty-w1de event held downtown to focus public attention on the summer offerings, Jttracted over 1,500 Library Kids and adults. MELSA and MPLIC sponsored an add1t1onal forty-five professional performances throughout the summer m our fifteen libraries. Storyt1mes, film programs and Animal Humane Society programs completed the summer program complement which drew a grand total of 30.232 people. One fourth-grade Washburn child said. as he checked out magic books (after watching a mag1c1an perform), "I didn't know you had programs like this here!" The summer program was aggressively promoted in the public. parochial and private elementary schools by community library children's service staff. In addition. a ma1or collaborative pro1ect between the library and the public schools resulted in the prod uct1on of a promotional video that was viewed in the schools as a reinforcement to the school v1s1ts. Based on comparisons with K-6 grade school populations reported by public, private and parochial schools and factoring in home school students. we are registering close to thirty percent of the elementary school-aged children in our city. Stat1st1cal grids of the children registered by school and grade have been produced by this year's committee. forming the basis of future analysis for promotion and recognition of the program in the schools. Other grids were produced as Jeff Hotchkiss. EDP. worked with Children's Department staff to prepare statistics and create a program that will allow us to input data using Lotus on a PC in the future. The following staff observations have been made concerning this year's program; we had: *strong staff support in promoting the program, including positive attitudes towards children *high completion rates with a rich diversity of Library Kids participating *parent appreciation of how the program helped their children's reading *a city grant for extended bookmobile service at selected parks; there was a phenomenal community response to this effort. under Dan Kelty's leadership. MPLIC staff also teamed up with Minneapolis Public School staff to present three programs about sharing books with kids to the Minneapolis Parks staff. Evaluations of the summer programs were completed not oniy by library staff, but also by the public. Over 400 adults and 579 children filled out patron survey forms in the fifteen library agencies during August. A tally of the patron evaluations indicates that almost all of the responding adults would register their children again in 1990. Many of the responding children (400) had been library Kids in previous years; fifty percent (292) visit the library once a week or more, with thirty-two percent (185) visiting once or twice a month. The top choices for what kids liked about the summer program are reading and books, with programs and prizes/incentives following in importance. Adult observations about the program can be summed up with the following parental statement: "Whoever thought of this summer reading program is a great help to many families, for without it. I know we wouldn't be reading this summer. I didn't know how fun reading together can really be." Conclusion This was a high-energy summer with tremendous staff dedication that had a strong impact on children's lives-with parents. youth-serving agencies, child care groups and other in the community recognizing and supporting these efforts. Submitted by Summer Reading Committee, 1989 Ginger Bush, Chair; Sandy Purdue; Joanne Bondy Attachment to the Official Bulletin, November 6, 1989 -116- GOVERNMENT DOCUMENTS DEPARTMENT Annual Report

1989

The Government Documents Department is somewhat unique among the Central library departments because of its Depository Library status. The department not only must evaluate its performance based upon its own operational plans and MPLIC's Strategic Plan, but must also measure its performance against policies and standards established for the entire Depository Library Program.

Once again in 1989 major staff vacancies threatened to disrupt the quality and quantity of service, an area in which the Government Documents Department won high marks when the department was last inspected in 1986. Instead service levels were maintained only through individual productivity increases made by the small core of dedicated staff members which remained stable during this period. The most notable 1989 departure was that of Julia Wallace who left the department after 6 years to become Head of the Government Documents Department at the University of Minnesota. In March Carol Van Why joined MPLIC's Government Documents Department as its new Head. Also in March, Renee Reed left her shared Government Documents/Business and Economics position to take a position in the History Department. In August Helen Burke was selected to fill the vacancy resulting from Renee's transfer. Finally, since the Municipal Information Library (MIL) reports to the Head of Government Documents, it should be noted that Kathleen Woods resigned her position as MIL librarian in August. Lois Porfiri was assigned as Librarian substitute until the position could be filled permanently in early 1990.

In late 1989 temporary relief of the Government Documents substandard professional staffing complement came in the form of regular substitute help necessary to reduce the Department Head's on-desk time to 20 hours per week. While appreciated, this assistance still does not bring the department's professional staffing up to Depository Library Program standards. Nor does it fully compensate a department which must perform, without the service of an assistant department head, the same service and management functions as other Central Library departments and at the same time process nearly 40,000 new documents annually. In addition, clerical staff insufficient to process the increasing numbers of documents arriving annually has meant that a shelflist typing project has had to be undertaken every three years or so. By mid-1989 an estimated 25,000 cards needed to be typed. A temporary typist was hired in August and funds were allocated to complete a fraction of the job. At year's end over half of the funds have been used and 6,545 cards have been typed. In 1990 the department will receive commercially produced, typed shelflist cards. If the service proves acceptable it should mean that once the existing backlog of temporary shelflist cards is typed, the department might never again have to undertake a retrospective typing project. When MPLIC's public access catalogs are in place

-117- Government Documents intends to load the GPO tapes into the catalog and thereby substantially reduce its dependence on manual shelflist maintenance.

Space is another area in which the department falls short of depository guidelines. In November with the addition of the former online room to its space complement the department now has more adequate space for its computer and processing operations. However lack of workroom and public space may limit or possibly prohibit electronic database use and development, automation of processing activities and the aggressive marketing of the department's wealth of government information.

Despite the staffing and space shortcomings the department continues to achieve in areas of collection, service, outreach and interlibrary cooperation. Access to federal information has improved slightly over 1988, inasmuch as the microfiche contracting problems have been resolved by the Government Printing Office and the flow of microfiche has resumed. Unfortunately the disruption in flow of materials from Congress, NASA and major executive agencies was so severe that there are still major gaps in department holdings of these important collections. With the time that staff was not using to process thousands of microfiche in 1988, and with the assistance of staff from the Shelving Department, a long overdue inventory of the federal documents paper collection was undertaken. That effort continued in 1989 and 93 of the 149 shelflist drawers have now been inventoried. Lost and unshelflisted documents continue to be identified and side benefits of the project continue to be space gained in the stacks by weeding duplicate documents, and the identification of materials requiring immediate preservation. Where possible brief documents have been photocopied in-house on acid free paper. Lengthier documents requiring preservation were sent to the University of Minnesota through the MPLIC's brittle book program. With a new collection development policy in place, anticipated completion of the inventory, and a stable staff in 1990 the department will be well positioned to begin another long overdue project -- a systematic weeding of outdated and ephemeral materials and those not conforming to the collection development policy. Another space gaining effort on hold for several years due to lack of staff has been nearly completed in 1989 under the direction of Helen Burke. Over 700 deteriorating congressional hearings published between 1920 and 1946 have been weeded from the collection and replaced by their Congressional Information Service microfiche counterparts.

While the federal government provides the collection to a depository library it is solely the library's responsibility to provide access to the collection and service to the community. This effort is often assisted by the acquisition of important commercial products. In 1989 the department obtained a CD-ROM reader and loaded Congressional Information Service's CD-ROM product -- Masterfile I and II onto the office computer. These products will provide staff and patrons with dramatically increased access to the important body of information contained in MPLIC's collection of Congressional publications. Current use of this valuable product, however, is drastically limited because the department's only computer is by necessity, quite remote from the public service area.

-118- As in previous years departmental staff have supplemented direct public service with a variety of outreach activities. Tours of the department, representing the Census Data Center and depository libraries at booths at the State Fair, the St. Paul Book Affair and the Minnesota Library Association's annual convention are just a few of the ways that staff have attempted to get the government documents message out. Leone Johnson continued her leadership role on the local documents scene by being involved with the Minnesota Library Association's Government Documents Roundtable (GODORT) sponsorship of a first annual "State Document of the Year" competition. A committee narrowed the field to 11 documents and MLA convention attendees selected Minnesota's Endangered Flora and Fauna as the winning doucment. At the same conference Leone represented MPLIC in another unique and well received GODORT program entitled "Meet Your Depository Librarian" which enabled librarians throughout Minnesota to officially connect with their own Congressional district's depository librarian and learn more about access to government information. Leone's reward for her 1989 efforts was to be elected MLA's GODORT Chair for 1990. MPLIC staff were also regular speakers and active participants at METRODOCS PLUS meetings which provide Twin Cities area depository librarians with a forum for information sharing and interlibrary cooperation.

In another cooperative effort MPLIC was able to assist the U of M's Technology Libraries by supplying them with duplicate copies of over 400 important NASA documents not in the U of M's collection. 1989 weeding efforts also allowed MPLIC to donate 894 duplicate items to the U of M's Government Documents Department and other libraries around the country to help them fill gaps in their collections. In December 1989 the department began to experiment with software that would enable it to automate its document weeding process. System bugs should be worked out early in 1990 and after that the software will be used regularly for weeding and discarding.

Ironically the same computer technologies that enable the department to streamline its operations and provide better service have created issues at the national level that threaten the very access to government information that the Depository Library Program was established to ensure. The issues center around government information in electronic format, whether or not the federal government has a responsibility to disseminate these products and which federal agency should be in charge of national information policy and management. Throughout Congressional debate on these issues the depository library community has remained the voice on the side of public access to government information, to the extent that on two occasions the Office of Management and Budget's policies that would restrict access were withdrawn and revised. Legal experts in this area indicate that information policy debate will continue until at least the mid-1990s.

In the meantime the depository libraries have won major victories which will have an impact on MPLIC's Government Documents Department as early as 1990. Through their lobbying efforts important government data such as the "Economic Censuses," Survey of Current Business and the "Toxic Chemical Release Inventory

-119- {TRI)" will be available on CD-ROM through the Depository Library Program. Because of the information storage capacity of CD-ROM more data will become available to library users than is available in the print counterparts of these data sources. Unfortunately at first glance these products do not appear to be end-user friendly. The challenge for the Government Documents Department will be to obtain funding for and develop CD-ROM workstations that enable the library user to access this array of CD-ROM products and at the same time minimize staff time involved in the service of these products.

A 1989 disappointment was the apparent 8.1 % decrease in reference and directional transactions handled by the department in 1989. This drop in service can be attributed to a combination of factors. The first is that demand for the 1980 Census of Popultation and the 1982 Economic Censuses data is very low this late in the decade. In addition personnel changes and the frequent use of substitutes who are relatively unfamiliar with both the collection and data gathering procedures may have resulted in the drop in departmental statistics. Happily, rather than representing a downward trend in activity, the State Demographer and state planners predict at least a four-fold increase in data requests for themselves and libraries in the first half of the next decade once the new Census products are released. The staff looks forward to the challenge of the 1990s as an opportunity to experiment with the new data sources in whatever format and to continue to offer its clientele access to the widest possible range of government information.

Respectfully submitted,

Carol Van Why Department Head Government Documents

-120- Statistical Highlights

GOVERNMENT DOCUMENTS DEPARTMENT

1989

Budget Expenditures

Books $18,119.21 Continuations 16,897.43 Periodicals 960.49 Gift Funds 2,249.11

Totals $38,226.24

Serial Publications

Periodical Subscriptions 16 Depository Periodicals 538 Minnesota Periodicals 47 Continuations, Paid 57 Continuations, Gift 14

Totals 672

Serivce Statistics

Special Permits issued 91 Computer Searches Totals are included in Annual Report for Central Library.

-121- Statistical Highlights

GOVERNMENT DOCUMENTS DEPARTMENT

1989

Materials Added

Federal Documents Added 57,512 Depository 47,993 Paper ( 190 Bound) 17,036 Microfiche (Sheets) 30,822 Maps 135 Non-Depository 9,519 Paper 1,438 Microfiche 7,662 Doc Ex (Paper) 419

State and Local Documents Added 1,199 Cataloged books 257 Depository microfiche (Sheets) 552 Other 390

Non-Document Materials Added to Catalogs 52

Total Added 58,763

Materials Withdrawn

Federal Documents Withdrawn 18,749 Depository 18,014 Paper 6,813 Microfiche (Sheets) 11,201 Non-Depository 735 Paper 735

State and Local Documents Withdrawn 21 Paper 21 Microfiche (Sheets) 0

Total Withdrawn 18,770

-122- GOVERNMENT DOCUMENTS DEPARTMENT Staff Complement

Department Head Van Why, Carol (began March 6) Department Head Wallace, Julia (resigned February 11) Librarian II .5 Burke, Helen (began August 28) Librarian II .6 Johnson, Leone Librarian II .5 Reed, Renee (transferred to History March 26) Librarian II [MIL] Woods, Kathleen (resigned August 28) Library Assistant .2 Hobbs, Anna Library Assistant .4 Mosiniak, Judith Clerk Typist II Ledin, Sharon Aide I Gaulke, Yvonne

INTERNS, URBAN CORPS AND VOLUNTEERS

Permit Worker - Typing Project Ali, Rasheedah (began August 14) Temporary Worker Ramanathan, Ayalur (March 13 - June 7) Volunteer Watschke, Barbara

-123- GOVERNMENT DOCUMENTS DEPARTMENT

1989

STAFF ACTIVITIES

Helen Burke

Memberships American Library Association ALA, Government Documents Roundtable Minnesota Library Association Minnesota Center for Book Arts

Classes. Workshops Census Data Center Workshop and Conference, October 30, Economic Censuses User Workshop, November 28, DIALOG System Seminar: The Basics, December 4

Presentations Junior Great Books Discussion Leader, January - March Tour of Government Documents Department for Minnesota Non-Profit Organizations, October 26

Yvonne Gaulke

Memberships Minneapolis Public Library Staff Association

Classes, Workshops In-house Preservation Photocopying Training, December 14

Anna Hobbs

Memberships American Society of Indexers Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis (PLUM)

-124- Boards, Committees MPLIC Library Assistant Performance Standards Committee History Dept. Committee to Investigate Computer Application to Periodical Indexing Professional Librarians Union of Minneapolis, (PLUM), Executive Board

Meetings, Special Events Minnesota Historical Society Tour, October 18 WN Orientation/Training for 1990 Staff Exchange, December 21 and 29 HO Orientation/Training for 1990 Staff Exchange, December 27

Pres en ta tions Demonstration of InMagic database for MIL Substitute Librarian Demonstration of Minneapolis Collection's Photosl database to Federal Reserve Bank librarians, Lerner Publications employees and Hennepin County Librarian Tours of MPLIC to educators from the Soviet Union

Leone Johnson

Memberships Minnesota Library Association Minnesota Online Users Group METRODOCS PLUS, Chair/January - June 1989 Professional Librarians Union of Minneapolis (PLUM)

Conferences, Conventions Minnesota Library Assoicaion Conference, Mankato, October 11-13

Classes, Workshops Networking for Documents, May 5

Meetings, Special Events Minnesota State Data Center Census Booth, State Fair, August 31 St. Paul Book Affair, September 30

Presentations Presentation on Legislative Histories to the Government Documents Department, May 31 Tour of the Government Documents Department to 3M Business Librarians, September 28 "Meet Your Depository Librarian," MLA, October 13

-125- Sharon Ledin

Memberships Minneapolis Public Library Staff Association

Boards, Committees Minneapolis Public Library Clerk Typist II Committee

Classes, Workshops The Future of Work and Workers, March 2 Networking for Documents, May 5 In-house DOS Training, December 7 and 19 In-house Preservation Photocopying Training, December 14

Meetings. Special Events Visit to the Regional Depository Library, U of M, December 13

Judith Mosiniak

Memberships Minneapolis Public Library Staff Association

Boards, Committees Minneapolis Public Library Staff Association - Reading Committee

Classes, Workshops Serving Patrons with Developmental Disabilities, May 9 Economic Censuses User Workshop, November 28

Carol Van Why

Memberships American Library Association ALA Government Documents Roundtable Special Libraries Association Special Libraries Association, MN Chapter, Treasurer Minnesota Library Association Minnesota Association of Law Libraries METRODOCS PLUS Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis (PLUM), Treasurer

-126- Boards, Committees MPLIC Representative to the MELSA Reference Committee MPLIC Automation Task Force Special Libraries Association, MN Chapter, Long Range Planning Committee

Conferences, Conventions American Library Association Conference, Dallas, TX, June 1989

Classes, Workshops Export Seminar, U.S. Dept. of Commerce, April 28 Networking for Documents, May 5 Census Data Center Workshop and Conference, October 30 -31 Minitex Fax Forum, November 20 Economic Censuses User Workshop, November 28 In -house DOS Training, December 7 and 19

Meetings, Special Events Special Libraries Association, MN Chapter, Monthly Meetings METRODOCS PLUS, Quarterly Meetings Tested TRI Database for the EPA and NLM, May - June Visit to Regional Depository Library, U of M, November 10 Visit to Washington County Depository Library, November 17 Visit to Hennepin County Depository Library, December 20

Presentations Presentation and Demonstration of the Toxic Chemical Release Inventory (TRI) Database at "Networking for Documents," May 5 Tour of Government Documents Department for the Executive Staff of Minnesota Project Innovation, August 9 Tour of the Government Documents Department for the Friends of the Minneapolis Public Library, November 9 Presentation on the MELSA Telefacsimile Program at the MINITEX Fax Forum, November 20 Tour of the Library for Head of Information Services, Washington County Library, December 3

-127- MUNICIPAL INFORMATION LIBRARY Annual Report

1989

Staff turnover in 1989 had a major impact on Municipal Information Library (MIL) operations and productivity during the year. Julia Wallace, Head of the Minneapolis Public Library's Government Documents Department resigned in February and Carol Van Why became head in early March. MIL librarian Kathleen Woods took a leave of absence from June 12 through July 14 and was replaced during that period by substitute librarian, Dan Pederson. On August 28 both Kathleen Woods and Urban Corps intern Brownie Lewis resigned their positions. Lois Porfiri was assigned as substitute librarian and Scott Thompson was hired as an intern. Throughout this year of transition senior Urban Corps intern Jim Janus provided the necessary stability that kept basic library services such as materials processing and document delivery available to City Hall officials and employees.

Despite employee turnover MIL continued its mission of obtaining documents published by and for the various city departments. While 128 documents were identified and acquired in 1989 none were added to MPLIC's catalog because of continuing staffing shortages in its Catalog Department. Because of this MIL's own computerized database of current city publications assumes a significant role in access to information. It was therefore disappointing to learn that system documentation was inadequate to enable new MIL personnel to easily begin adding records to this database. By year's end, though, staff did become more familiar with the system and were again adding publication records to the database. While this database provided access to city publications issued in 1988 and 1989 there is still no formal access to the hundreds of city documents that are neither in MIL's own database nor on MPLIC's catalog. When MPLIC's barcoding team was working in MIL this summer, it was even more disturbing to learn that 50% of MIL's cataloged collection will not be on MPLIC's own online catalog because records were not in OCLC.

MIL's problem of access to its own materials continues to be the major obstacle to the provision of reference and research services by the staff. Year in and year out MIL staff circumvents these obstacles and continues to provide service to city officials and employees by cultivating a wide network of information contacts, by knowing and exploiting the resources of area libraries and by regularly searching an array of commercially produced, sophisticated databases on behalf of its clientele. During the past year MIL staff have become familiar with Local Exchange, an electronic bulletin board connecting cities around the country. Through this service staff have been able to request and share information on specific issues and receive up to the minute status reports on bills in Congress. Other 1989 goals accomplished by MIL staff were: the revision of the MIL service brochure progress on the MIL procedures manual update; and collection weeding. Finally, though not budgeted by the City a decision package was written to add a permanent Library Assistant I position to MIL's staff complement.

-128- 1990 promises to be another year of change for the Municipal Information Library. Recent municipal elections mean that several new council members are in place. Lois Porfiri has already had the opportunity to introduce them and their staff members to MIL's services during an orientation day. The position vacated by Kathleen Woods will be filled permanently in early 1990 and the new librarian will have to quickly make and renew contacts with City Hall officials and employees, deal creatively with the problems of access to materials and develop strategies to deal with any effects that the closing of the Hennepin County Government Center Library may have on service requests received by the Municipal Information Library.

Respectfully submitted,

Carol Van Why Department Head Government Documents

-129- Statistical Highlights

MUNICIPAL INFORMATION LIBRARY

1989

Budget Expenditures Books $851.66 Continuations 2,519.84 Periodicals 2,280.97 Total 5,652.47

Materials Received Current Minneapolis materials 128

Serial Publications Periodical subscriptions 35 Other periodicals received 30 Continuations 32 Total 97

Service Statistics Current awareness transactions 2,473 Selective dissemination of information (SDI) 160 Special permits issued 164

Computer Searches Local Excahnge 188 DIALOG 147 Data times 15 Vu-Text 5 Total 491

-130- MUNICIPAL INFORMATION LIBRARY Staff Complement

Librarian II Woods, Kathleen (resigned August 28)

INTERNS, URBAN CORPS AND VOLUNTEERS

Urban Corps Janus, James Urban Corps Lewis, Brownie (through August 28) Urban Corps Thompson, Scott (began August 28) TWIP Intern Fears, Terire D. (February 1 - November 22)

-131- HISTORY AND TRAVEL DEPARTMENT Anriual Repo_r-!

1989

What does it say about the world and about this department that far and awa.v the most popular book. measured b:v number of resen·es. was David He.vmann 's .~_W9man \:amed Jackie? What does it say that in 1979 the department received 2,257 new titles and in 1989 received 1. 916? Perhaps most importantly. what does it mean that all members of the staff are stretched to the limit. feeling that the department is doing more than can possibly be done well'.'

This report must note the accomplishment of a number of elements called for b.v the Library's Plan: I. Collection and Services: .\) the completed Collection Maintenance Policv was accepted by the Chief: B) the reference collection project was completed (see ~umman· report b>'· :\!Is. R.van in department) that includc~d placement and evaluation of each title. with loC'ation codes being tightened: C) the completion of the ma.iorin· of the planning. orde>ring and placement of signs to ease patron location of material: D) the impro\·ement of the shelving guidelines for open shelf access which included some weedin;-,:. shifting and identif_vin;>. of older material to be kept on these sheh·es: and E) 1\1s. R.v:rn de\•elopcd and initiated an election project to help us have the material p:1trons need for iden Ufica tion of ballot issues and individuals. II. Staff: A) trained anci supervised thrcC' new staff memb(,rs and a variety of substitutes: B) undertook a variety of suiff dc\'elopmcnt that included regular staff meetings. one field trip (to the Minnesota Historical Society), and special workshop attendance that 0.mphasized database searchin;~ skills. III. Facilities: A) signage: B) shelving: and C) reference pro.iec't (see above).

This brief summary does not do justice to the efforts necessary to undertal

There are several additional bits and pieces that deser\'e to be included in this brief report: a) thirteen duplicate copies of Minneapolis and Minneapolis Suburban Cit:v Directories were transferred to the Hennepin County Historical Societ:v. and nineteen years of the newspaper 11inneapolis Daglig Tid,9nde (1915-1935) were transferred to the Minnesota Historical Society for eventual microfilming, (of which we will recei\'e a copv); b) the Department is continuing to examine our process of selective magazine indexing - it is anticipated both to use computer software and to tighten criteria: c) '.\1s. R:van was Chair of the select committee which has resulted in the cleaning up of Central's statistical reporting; d) }Is. Reed is the new chair of the \1ARS committee. of which Ms. R.van is the advisor: and

-132- e) Mr. Blue. Assistant Department Hea

It would be well to conclude with enhancing answers to the questions raised in the initial paragraph; unfortunately, I do not have them. This department does have occasional popular books. and the travel collection seems to be increasingly popular even if the economy is not robust. On the other hand, clearly the department provides thP. kind of collection, and the reference expertise to gain best access to it. that would bEi expected of a good academic library; people desiring to better understand the course of civilization, and the sweeping tides of change. come to the department to find both specific titles and subjects that might be considered esoteric to a strictly popular collection. Being able to purchase fewer volumes. it requires even more staff knowledge and energy to try to select the titles that prove to be essential over time. Part of this user demand. including some genealogical searches, requires even more microform readers and printers - and the concomitant service by staff. Having primary access to local, and other newspapers, only through computer accessed databases, calls on new skills and practices.

1989 has been a year of struggle to keep up, a year of increased change (in both staff and in materials, especially demand for database information) and one that leaves the department facing a new decade with some trepidation for wtiat will come.

Respectfully submitted,

Robert K. Bruce Department Head

-133- HISTORY AND TRAVEL DEPARTMENT Staff Complement

1989

Department Head Bruce, Robert "Assistant Department Head Ryan, Amy Librarian Blue, Jerry (in department during November on an exchange basis) Librarian Canelake, Audrey Librarian Reed. Renee (beginning March 1989) Librarian Williams, Betsy (ending Februar:v 1989) Library Assistant I .2 Hobbs, Anna Librar:v Assistant I .2 :\1osiniak, Judith Clerk Typist II Hards, Mary Ka~.· (beginning December 1989) Clerl< Typist II Munger, Sally (ending October 1989) Library Aide I .\nglin,Jane (ending December 1989) Librar>' Aide I Belgum, G.Liv (beginning December 1989) Library Aide I Olson, Raymond Li brar.v Aide I Rucks, Carol Library Page I .5 Miller. Annice (part-time beginning April 1989) Shelver Penas, Howard (ending February 1989)

INTERNS, URBA:'>i CORPS AND VOLUNTEERS

Intern (began December 1989) Brown, William Volunteer Headley, Sara Intern Young, Evelyn

-134- HISTORY AND TRAVEL DEPARTMENT Staff Activities

1989

Robert Bruce

Memberships American Library Association Minnesota Library Association

------Committees MLA, Continuing Education Committee Central Performance Standards CLASS Task Force

Conferences MLA, Annual Conference

Classes, Workshops MPLIC, DOS training MLA, :'Jeeds assessment training, 10/89 METRONET, various functions MLA, International Round Table, "Overseas Experience." 8/89 WordPerfect training, 3/89

Amy Ryan

Memberships Hennepin County Historical Society Minnesota Historical Society Friends of the Minneapolis Public Library

----Committees Committee for Central Library Statistics/Chair Committee for Machine Assisted Reference Service/ Advisor MPLIC Conservation Committee

Conferences SU\, "Corporate Library Excellence"

Classes, Wor~~h~ VuText training DataTimes training DIALOG training DOS training

-135- WordPerfect training, 3/89 Cooperative Preservation Programs on "The Book and Its Conservation" and "Disaster Preparedness" MELSA lecture, "Libraries in the 21st Century"

Audrey Canelake

---~--~~Committees MELSA Outreach Services Cornmi ttee

Classes, Workshop~ '.\IIELSA workshop "Serving Library Patrons with Developmental Disabilities," 5/89 "Getting People to Work with You." 6/89 "Senior Options," 9/89 "Closing the Gap," 10/89 DataTirnes update. 2/89 VuText training, 10/89

Renee Reed

Committees Committee to investigate computer application to periodical indexing in History Department Newly formulated MARS Committee/Chair

Classes, Workshops Great Decisions Seminars, 7 /89

Anna Hobbs

Membershi_p§ American Society of Indexers MPLIC Staff Association PLUM (on executive board)

·-··--·-·---··-----~-Committees Performance standards for Librar:v Assistants Committee to investigate computer application to periodieal indexing in History Department

Classes, Workshops "Taking Care of Your Back," 4/89 Training at Washburn Community Library, 12/89 Training at Hosmer Community Library, 12/89

-136- Judith Mosiniak

Membershi_pJ> MPLIC Staff Association

------···Committees ------· MPLIC Staff Association Reading Committee Performance standards for Library Assistants Committee to investigate computer application to periodical indexing in Historv Department

Classes, Wor~s MELSA workshop "Serving Library Patrons with Developmental Disabilities." 5/89

Sally Munger

Committees Clerk Typist II MPLIC Staff Association/Ways and Means Chair Charitable Fund Drive!Co-chair

Classes, Worl

Jane Anglin

Classes, Workshops WordPerfect training, 3189

Raymond Olson

Memberships AFSCME. Local 99

Carol Rucks

Memberships AFSCME, Local 99

-137- Committees Committee to write l)erformance standards for the subject department Aide I Committee to improve the Aide I written test, 2/89

Classes, Workshops MELSA workshop "Serving Library Patrons with Developmental Disabilities," 5.1 89 Vu Text training, 10139

-138- THE LITERATURE AND LANGUAGE DEPARTMENT Annual Report

1989

The Literature Department, in common with other Central Subject Departments, completed the formulation of its Collection Development Policy in 1989. In the process Fiction was added to the four already-identified "Areas of Excellence" (Foreign-language Browsing, Theater, Short Story and Minnesota Authors). Literature's responsibilities in the collection of popular materials for junior high through adult and in differing formats were also delineated.

In order to make our shelf space more manageable and the collection ultimately more accessible, the Department Head has begun weeding down to no more than two copies of most Dewey- and Library of Congress-class titles. This task should be completed early in 1990. Other assignments we had set ourselves were carried out in 1989. Our foreign-language greetings and phrase lists are ready for typing and duplicating. The reference vertical file has been weeded to provide more space in the workroom. The Film Review file has been placed in catalog drawers for easier accessibility. Our expanded collection of Books on Tape is now identified as such on MAX; we hope this will lead in 1990 to the printed list so often requested by the public.

In 1989 we identified the responsibilities of the Literature and Special Collections Departments for reference and purchasing in the fields of 19th-Century American Studies, publishing history and small press. The new parameters are reflected in the Collection Development Policies of both departments.

From February through April all departmental staff helped to coordinate our library's participation in the New York Public Library's "Revolution in Print" traveling exhibit celebrating the bicentennial of the French Revolution. Working closely with the Public Relations Department, the Films Department and the Friends of the Library, the Literature arranged and hosted a well-attended exhibit opening with a knowledgeable speaker and books, tracts and laws from the appropriate period displayed in the arcade windows. We also prepared a bibliography and filmography to accompany our exhibit. We continued our observance with the filming in Heritage Hall of five classic motion pictures dealing with the French Revolutionary period.

As a member of the Twin Cities Bicentennial Committee, the Library, through the Literature Department, worked closely with community groups such as the Alliance Francaise and institutions such as Macalester College and the Walker Art Center. The Department Head represented the Library at bicentennial meetings and events taking place throughout the Metro area.

-139- Staff members participated individually in other areas in the Library and in the community. One is active on the Preservation and MARS Committees. One was a member of the 2nd Annual Minnesota Book Awards Selection Committee, and because of her expertise spoke to a Cooperative Older Adult Ministry group on recent Minnesota authors. Reacting to the enthusiastic response, we are preparing a Minnesota Authors bibliography for wider distribution in 1990. Also being distributed, mainly to colleges and libraries, is information about the Literature Department's reference short story collection.

Of particular interest during 1989 was the second exchange of one of Literature's staff, this time Virginia Hasenstein, with a staff member of a community library, Nancy Kweik of East Lake. The experience was again valuable both for the two agencies and for the librarians involved.

We are noting growing numbers of Spanish- and Russian-speaking immigrants who have no knowledge of English. There appears to be a small wave of new Vietnamese immigrants to the Twin Cities as well. To accommodate increasing demand, we duplicated hundreds of English-language tapes shortly before the end of the year.

Far Eastern-language titles continue the brisk circulation of 1988, with Chinese and Japanese again outpacing French and German in some months.

Among English-language titles most asked for were Rushdie's Satanic Verses, Eco's Foucault's Pendulum, Tan's Joy Luck Club, Steele's Daddy and anything by Anne Rice With few exceptions Books-on-Tape circulated very briskly. Before all long holidays, the shelves were bare.

Our most notable print acquisition was the 20-volume second edition of the Oxford English Dictionary, purchased for Literature with discretionary funds.

The Department as a whole is increasingly proficient in the use of the personal computer. We continue to enjoy Wordperfect for correspondence and now have workroom access to Lumina, Datatimes and Dialog as well. Our most recent addition, on CD-ROM, is Books in Print, which we use both for ordering and for answering reference questions regarding publishing. Because of proximity and their more limited need, we are sharing this new tool with the History Department. We are planning to add Pro-Cite to our computer menu in 1990 and to use it in innovative, work-saving ways.

With MAX at our reference desk we are able to answer many more patron questions about title availability than previously was possible. While this capability enhances our service, it is also, because of the popularity of fiction titles, particularly time-consuming for Literature's desk staff. Filling out MAX missing reports, while helpful for us and the Catalog Department for the control of inventory, and placing reserves, are also staff-intensive. The growing circulation at Central Library also impacts disproportionately on Literature, with our book circulation twice that of any other Central Subject Department. We are having to reshelve many more books. The Department hopes that the sheer volume of books that it handles will be recognized in the coming year, and that a reallocation of staff will bring us more help.

-140- In 1989 the Department Head initiated an exchange for 1990/91 with the Hamburg, West Germany, Public Library. If all goes as expected she will be leaving MPLIC for a year on April 1, 1990. The Department's capable, dedicated staff will continue to progress in her absence.

Respectfully submitted,

Dorothy D. Thews, Department Head

-141- LITERATURE AND LANGUAGE DEPARTMENT Staff Complement

Department Head Thews, Dorothy Assistant Department Head Gegner, Walter (left April 17, 1989) Assistant Department Head Weiblen, Katharyn (began June 5, 1989) Librarian II Fritsche!, Linda Librarian II Hasenstein, Virginia Librarian II Bergendahl, Martita (detailed to Literature April 17-June 23, 1989) Librarian II Kweik, Nancy (staff exchange from East Lake September 18-0ctober 14, 1989) Clerk Typist II Johnsen, Barbara Library Aide I Preston, Lee Library Aide I Salmon, David Library Aide I Hunter, Patty (part-time) Library Aide I Olson, Gloria (part-time) Shelver Meyer, Annette (left September 11, 1989) Shelver Sexton, LaNae (began November 13, 1989)

INTERNS, URBAN CORPS AND VOLUNTEERS

Urban Corps Bodin, Laurie {January to February 7, 1989) Urban Corps Mattison, Michael {June 12 to September 17, 1989) Urban Corps Smith, Mark (October 16 to December 8, 1989)

-142- STAFF ACTIVITIES

Fritsche}, Linda

Memberships American Library Association Minnesota Library Association PLUM Minneapolis Public Library Staff Association

Committees MPLIC Staff Association Blood Donors Club, Chair

Conferences Publishers/Writers Conference, Minnesota Press Club, May

Classes, Workshops Preparing for Leadership: Yours and Others, November Introductory Russian, University SpeakEasy

Meetings, Special r~vents Minnesota Festival of the Book, Landmark Center, St. Paul, November Metronet Eye-openers, attended two during the year Friends of the Library Minnesota Authors presentations

Presentations Recent Books by Minnesota Authors, Cooperative Older Adult Ministry, November

Hasenstein, Virginia

Memberships American Library Association PLUM Minneapolis Public Library Staff Association

Committees Disaster Prevention and Planning Committee MARS (Machine Assisted Reference Service) Committee

Conferences Upper Midwest Microcomputers in Libraries Conference, St. Paul, August

Special Events Staff exchange at East Lake Community Library, September/October

Classes Intermediate French, Alliance Francaise

-143- Johnsen, Barbara

Memberships Minneapolis Public Library Staff Association AFSCME Local 99

Committees Clerk-typist II Committee MPLIC Staff Association Treasurer Co-chairperson for the MPLIC City Charitable Campaign, June-November

Classes/Workshops In-House dos training, November

Preston, Lee

Memberships Minneapolis Public Library Staff Association AFSCME Local 99

Salmon, David

Memberships Minneapolis Public Library Staff Association AFSCME Local 99, President

Thews, Dorothy

Memberships American Library Association Minnesota Library Association PLUM Minneapolis Public Library Staff Association

Committees Twin Cities Committee for the Bicentennial of the French Revolution, January through April

Conferences IFLA, Paris, August

Meetings, Special Events Metronet Eye-openers, attended three during the year Friends of the Library Minnesota Authors presentations

-144- Coordinated Revolution in Print, exhibit in celebration of the Bicentennial of the French Revolution, January through April

Classes German-language, International Institute and University SpeakEasy

Weiblen, Katharine

Memberships American Library Association Minnesota Library Association PLUM Minneapolis Public Library Staff Association

Committees MPLIC Staff Association Welfare, Chair

Conferences, Conventions American Library Association Pre Conference "Librarians as Supervisors", Dallas, TX, June American Library Association Conference, Dallas, TX, June

Meetings, Special Events Retirement Dinner for Dr. Noride Odland, Professor, College of Education, University of Minnesota, September Metronet Eye-Openers, attended one during the year

-145- SOCIOLOGY DEPARTMENT Ann1:1cal Report

1989

Probabl.v the most significant goal accomplished in Sociolog:v this vear was the formulation and writing of a new department collection development policy, This document. plus the Central Librarv's development pol in'. will help to guide us in the selection and weeding of materials. It will cPrtainl.v pla.v a largp part in shaping the department in the l 990's.

As a 1989 collection development goal. se\'eral sub.iect areas were identified as needing to be strengthened or updated. The greatest effort was put into ordering materials in the subject area of anthropolog.v. Appropriate old and new titles listed in the latest edition of Rooks for College Librn.ries and other bibliographies ,.~ere ordered. We no\\. have the start of a good basic public librarv anthropo]og_v co 11 ect ion.

Other subject areas that were built up were animal rights. criminal investigatinn. the minor religions. snorts histor',. and public affairs directories. New editions of reference books for the sPrvice desk referPnce collection were also ordered.

For the first time the Catalog Department generated lists of books missing from the collection. Gift funds became more important to us this vear as we used them to replace seminal titles that appeared on these lists. Resides these replacements. some of the expensive books purchased with gift fnnds were: The Ho!;-.. Koran. yogue History of 20th Century F_~shion, 13od.v l\fov~ment. Fund Raising for \1useums ..A,,lllerican. 0n

Another gift from \Tollie Ruder for literacv materials enabled us to order new titles for the -\dult Basic Education Collection. This collection circulated 603 items in ] 989.

In the second .vear of our five vear plan to build up and strengthen the department's periodical collection . the staff read re\'iews. looked at sample copies. and made recommendations on which magazines. if ordered. would best serve the information needs of both the public and the staff. Subscriptions were placed for AA Grapevine. Black Belt. CB.nae. Capitol BulleUn. c'7h11rches Speak. Comp11tin~ Teacher. Criminal Justice and Behavior, Poorball DiE;est. Pull-Court Press. Gambling Times, Inside Sports. Journal of Homosex11alit.v. Journal of Research in Crime and Delinquency. Journal of Sey Research. Journal of Sport Wstor.\". Justice Quarterly. Law and Order. Leq:islative Reporter. Mlf. NS'WA Jo11rn::tl. The Olympian. PaE;eants and Talent. Police. Police Studies .. Preschool Perspectrves. Ps:vcholoR.V and AeinE;. Reviews in Anthropoloe.v. Sex Roles. Sport Ps:vcholoeist. Teacher MaE;azine. Track and Field News, Wind Rider. and Women's Watch.

-146- Consistent with the Library's goal of making materials more accessible to the public, we unlocked our cassette racks and moved all of the sets of cassettes from the workroom to the service floor. Patrons liked having this free access to the cassettes: staff liked not having to unlock the racks each time someone wanted a cassette.

Last vear the Foundation Center Cooperating Collection was designated as one of the Library's Areas of Excellence---a collection aimed at a particular user group. to fill a particular information need, and noted for its breadth and depth. This year. :3.102 patrons used the collection. Another 287 people attended one of the 22 basic orientation presentations or 3 seminar programs. l J 9 romputer searches were done for users needing grant information.

Susan Redpath. the collection supervisor. revised the orientation tape and transcript. and supervised an inventor:-, of collection materials.

Susan and other librarians from the ME'TRONET Resollrces for Nonprofits Committee inaugurated a workshop for nonprofit groups which was held at ~1PLIC on October 26. The purpose of this workshop was to show nonprofits how to make maximum use of librar:,: resources for their information needs. Hopeful!.•,. this workshop will become an annual event.

Ted Hathaway served as the department's book presen;ation representative. Ted selected books from the stacks which were brittle and out-of-print. but still important to keep in the permanent collection. These books were sent to the Universit~' of Minnesota Bindery to be photocopied and. if necessan', to have plates encapsulated. The $798.86 preservation budget allowed us to have nine valuable books restored.

To make preservation work easier in the future, Ted also started compiling a list of books in the stacks which need to be rebound, replaced. restored. or, because of their too brittle condition. discarded. We now have a fairh· complete list of such books in the Dewey 1 OO's and 200's.

One of the long standing goals of the department has been to produce a work procedures manua I. Most of the work on this manual was completed this :vear. Ted Hathaway finished collecting data on how each of the professional and derical duties are done. He put all the d:na on our PC hard disc where it will he checked. edited. and then printed out into a manual in J 990.

Ll:MINA. the catalog of the Cniversit:v of Minnesota Libraries and cue. the library catalogs of the other colleges in the Metro Area were a

Susan Redpath and Ted Hathaway accomplished our marketing goals for the year. Susan compiled a pathfinder on the New Age, one of the department's most popular subjects. The graphics for this attractive pathfinder were created by Sandra Roback. Ted sent letters to all the members of the Society for American Baseball Research introducing them to our baseball collection and its unique items. He also

-147- sent letters to local college and seminarv libraries. churches, and other religious groups telling them about the Bible Libran· and its potential for helping them .

.Jerry Blue and Am:,l Rvan. the Assistant Department Heads in Sociology ::ind Histor.',·. paf'ticipated in a successful staff exr.hange during the month of l\io\·ember. Both departments benefited from an exchange of ideas and from being introctuce

Special staff development activities for 1989 includPd a g11ictPd tour of the Luther 1\forthwestern Theological Seminan- Librar_v; \·isiting First Call For Help where we were shown how questions are received, referrect. and tracked: viewing the film "SloK Fires: On the Preservation of the Human Record."

New furniture and equipmPnt purchased for the department include

The hard working, enthusiastic staff who made all of this ye::i.r's accomplishments possible are already looking forward to the challen~.es of 1990.

Respectful]\' submitted.

F.ileen Schwartzhauer Department Head. Sociology

-148- SOCIOLOGY DEPARTMENT ~t~ff (;Qf!lJ!Jeinertt

Department Head Schwartzbauer, Eileen Assistant Department Head Blue, Jerry Librarian II Hathaway, Edward Librarian II Redpath, Susan Clerk Typist II Moore, Mary Library Aide I Olson, Elizabeth Library Aide I Stokke. Terrance Library Page I .4 Colton, Tamara Library Aide I Roback.Sandra (part-time)

INTERNSLURBAN_ CORPS ANDVOLUNTEERS

Urban Corps (June 19 - September 5) Korman, Jeffrey Urban Corps (September 25 - December 9) Mathison, Arlene Urban Corps {January 17 - April 6) Ross, Kaiva

-149- S'I'AFF ACT[Y!TIE~

Jerry Blue

Memberships Professional Librarians Union of Minneapolis

Boards. Committees .-\ssistant Department Heads' Performance Evaluation Committee tnited Wav Librar:v Committee WISE Board. MPLIC ReprPsentative

C' 1?_ ~~ e ~LW_o_r K!? hops World Religions. Minneapolis Community College. Spring Quarter Dealing With the Public, 1\1arch 28 Serving Librarv Patrons with Developmental Disabilities, Mav 16

Presentati_ons \Torth High School Hlad:: Historv -:vronth Career Pair. Fehr1rn.rv 8

Edward Hathaway

Memberships Minneapolis Public Library Staff Association Music Librar:-- Association

Boards, Committees Preservation Committee, Staff and User Education Subcommittee Societ:-· of American Baseball Research. Bibliographic Committee

Conferences, Conventions Online '89. Chicago. '.'Jovember 7-9

glasses. w_or_l_<~h_Qp~ BRS Training, April 4

Meeti!JK§.1 S--12ecial Events Library Staff Role in Successful Preservation Programs. April 6 Societ:-' of American Baseball Research. Mpls/St. Paul Chapter. Semi-annual meeting. April 1989

-~-Presentations-···-~----·- Au th or of "Developing a State Archive of Local Music Materials," publishe

-150- :\1ary R. '.\1oore

Memberships AFSCME, Local 99 Minneapolis Public Library Staff Association

Boards. Committees Clerk Typist II Committee. Chair

~las_§~_~orkshQll.§ Japanese Language and Culture I, Metropolitan State University, Fall quarter MS-DOS Training, December 19, 27

Elizabeth Olson

Mem_l;>ershw.~ AFSCME, Local 99

Boards._Committees Library Aide I Performance Evaluation Committee

Meetirigs, Spe9ial Ever_i_t;~ Library Services to Nonprofits, October 26

Susan Redpath

Mem bershi12..s Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis American Library Association

Boards, Committees Minnesota Council on Foundations Research Committee Metronet Nonprofit Resources Committee Minneapolis Public Library Staff Association, Scholarship Committee Minneapolis Public Library Staff Association, Central Libran' Representati\-e

Conferences .LConventions Council on Foundations Annual Conference, Toronto, April 10-12 glasses, Wo_rkshops Dealing With the Public, March 6 WordPerfect Training, March 9-1 O Introduction to Philosophy, University of Minnesota. Winter quarter BRS Training, April 5

-151- \Jeetin~_§_pecial Events .vlinnesota Council on Foundations Heckman Lecture. April 27 Librarv Resources to Nonprofits Workshop. October 26

Presentations ------· ---·· -· Orientation to the Foundation Center Collection for Metro State classes. November 4, .\fay 13 Orientation to the Foundation Center Collection for University of 1\1innesota classes. Februan· 10. '\1ay 3 Li brarv booth at united Way's Nonprofit Expo, April 21

Sandra Roback

Memberships AFSCMF.. Local 99 '.vfinneapolis Public Library Staff Association

Classes. Worksho12.§ The Future of Work and Workers. April 3 How to Work More Effectively With Others, April 27

Eileen Schwartzbauer

MembershlPs ',1inneapolis Public Library Staff Association Professional Librarians Union of Minneapolis Friends of the Minneapolis Public Library American Library Association Minnesota Li brarv Association Minnesota Information and Referral Alliance, Treasurer

Boards. _Committees Performance Standards for the Central Library Committee Management Advison' Committee

Cgnf~rences_,___ Conventions Minnesota Information and Referral Allianf'e, Annual Conference. April 27-28

Classes. _Worksho_l)s WordPerfect Training, March 6-7 dor 'vivers-Briggs Inventorv Seminar. November 2 i\1S- DOS Training, December 7, 13

-152- \1emberships :-\FSC'.v1F.. Local 99 "\Ii n nea polis Public Library Staff As sod at ion c las .sf5 ,_ wQr k ~ri_o2s Histon: 395.5. Tntroduction to Historical Research. Universitv of lV!innP.sota. Spring Quarter Basic Reference Service in the Public Librarv. St. Cloud State flnin~rsitv. Spring Quarter Futnre of Work anct Workers. :-\pril :3 Historv :3961. ~1ajor paper. Universit;v of Minnesot::i., Fall Quarter

-153- SPECIAL COLLECTIONS DEPARTMENT Annual Report

1989

During the fourth quarter a proposal was written to seek an appraisal of materials collected in Room 417 and on shelves outside the Bibliography Room for transfer, sale, trade, retention, or other suitable action, A sizable amount of our staff time and effort went into reviewing, shifting, ordering, and inventorying these transfer candidates. Other subject department heads and their staff spent many hours in surveying items appropriate or not for their collections. A terminal outside of Room 417 was set aside for searching. It is hoped that monies from the Leone G. Schatzkin bequest can be applied to hire a professional appraiser to address this type of material systematically and periodically.

A sixteen page collection development policy was formulated by the end of the year with 7-1/2 pages given over to the three areas of excellence identified in the 1988 report.

Monies from the Brittle Books Program, an expenditure to deacidify and to encapsulate the Nazi posters cited in last year's report, and acid free supplies for archives, books, pamphlets, photographs and manuscripts were forthcoming to address the preservation of a small part of what is viewed, in large measure, as a permanent collection "providing specialized and in-depth resources in selected areas to assist the general public, researchers and scholars."

The integration of appropriate collections continues. Ready reference and open shelf materials for the Hoag, Huttner, Kittleson, and 19th Century Collections have joined the Minneapolis Collection in Room 312. Current periodicals from all these collections together with the History of Books and Printing Collection are shelved in the magazine rack installed in 1989 in Room 312. The Hoag and Huttner Collections have been weeded and have joined the other major nineteenth century collection in Room 311.

A draft of a transfer policy is under review to assist department heads in particular and other staff at Central in general in evaluating potential candidates to be transferred in, not transferred in, or transferred out of Special Collections.

A draft of clipping guidelines for the Minneapolis Collection vertical file is under review.

The exhibit A New Department (V. 1988 report) was replaced in July by The Book and its Conservation prepared by Soren Carlsen and Mark Greene of Carleton College and Cynthia Lund of St. Olaf College. This was the first time a poster was generated and distributed throughout the metropolitan area highlighting a display on the fourth floor in the new department, Tours were offered twice a week for over four months. Attendance reached 162,

-154- During November and December 23 books from the Christmas Collection were on display in the Guthrie Theater lobby during the 15th annual production of A Christmas Carol. During the first weekend the original 1843 first edition of the Charles Dickens classic was also exhibited.

Visits and consultations with our two major benefactors continued throughout the year, Messrs. Hoag and Kittleson.

A sign was placed on the door to Room 311 announcing the union of the three collections. New acquisitions signs highlighted the two flatbed cases placed in the corridor outside of Room 312.

Items from our collections were loaned for display to many local institutions, including the Hennepin County Historical Society, the Minneapolis Institute of Arts, the Minnesota Center for Book Arts, and the Walker Art Center.

The section on Special Collections was heavily reworked for the 1989 Tour Guide Manual.

Barcoding in earnest began in May with Brian Zluticky. After a hiatus of several months Guri Liv Belgum and Charissa Eason resumed this activity in November. During this time protective, clear dust jackets began to replace velcro coins. A new MAX book location was generated: SCCC for the Christmas Collection.

The following collections were almost completely barcoded: Christmas (SCCC), History of Books and Printing (SCBKS), Hoag (SCHOAG), and Huttner (SCHUTT). On 6-30-89 the inventory of barcoded material by location at Central Library showed the following listings: 1) SCCC, O; 2) SCBKS, 212; 3) SCHOAG, 1; and 4) SCHUTT, 18. By 12-26-89 the numbers had grown to 1) 99; 2) 888; 3) 217; and 4) 441, respectively.

In April a Panasonic 7P-3007 photocopier replaced our wet copier. The new machine has a photograph enhancement button, gradations for light and dark, and the capacity to use ledger paper. Although the staff spends more time assisting the public (we await more kids on the block to add to familiarity), patron and staff alike are pleased with the final product.

The staff has been trained on Word Perfect. Our system was upgraded from 4,2 to 5.0, but not without some trade-offs. We can use the computer now for Data Times, Lumina, and reports, such as this one and our monthly staff meetings. However, CROSSTALK with MIL's photograph collection was not to be and loss of RAM space has slowed down cataloging in Photosl.

It was indeed a pleasure to have a full staff complement for the whole year. It made our demands on the dwindling substitute list few. But demands on the staff grow. They have responded admirably. I must acknowledge their special achievements in the following areas: 1. Erin Foley for her work on exhibits, be it in the Athenaeum Board Room, on World War II, or in the cases for new acquisitions. 2. Anna Hobbs for her dedicated, ever-improving Photosl cataloging,

-155- 3. Judith Mosiniak for the order she has brought to collections in the vault as well as those barcoded in the caged area and Room 311. 4. Celestine Jungers for being our expert on photograph ordering. 5. Stanna Woodbridge for returning to the fourth floor at least one day a week by the end of the year to tackle processing in general and the Periodical List in October in particular. 6. John Trulen for persevering to near the end of the alphabet in the Biography Files and for his commendation in the October 3 issue of the Skyway News. 7. Nancy Wennerstrom for seeing the light at the end of the tunnel with the dealers' catalogues.

On March 9 Betty Bruce Fugazzi formally notified Mary Lawson that the "Emerson Room was free of any remnants of Special Collections activity."

The computer was moved out of the Assistant Department Head's office. A work station was set up in the Minneapolis Collection stacks.

Three wooden bookcases from the Emerson Room were installed in Room 311 for the Hoag and Huttner Collections. The fourth bookcase was placed where the computer formerly sat for use by the Assistant Department Head.

Emergency Manual procedures for the entire third floor as well as the Special Collections area on the fourth floor were reviewed and revised in April. By the end of the year the Bibliography Room (Room 417) was open Monday­ Friday from 8:30-5:00.

A wall phone was installed near the computer in its new setting. The Department Head was given his own number.

The formalization of a collection development policy, the major commitment to barcoding in the smaller collections, the continuing integration of the special collections on the third floor, and the processing patterns established in 1989 will assist us in preparing for the Rare Books and Manuscripts Preconference in the Twin Cities June 19-22, 1990. By then a transfer policy may be in place; exhibits in the arcade and on both floors will have been installed. This consolidation of collections and enhanced bibliographical control help to dilute the problems from operating on two floors with which we shall doubtless have to live until we move to new quarters in a new building on a new site.

Respectfully submitted,

Edward R. Kukla Department Head

-156- SPECIAL COLLECTIONS DEPARTMENT Staff Complement

1989

Department Head Kukla, Edward Assistant Department Head Foley, Erin Library Assistant I .6 Hobbs, Anna Library Assistant I .4 Mosiniak, Judith Clerk Typist II Jungers, Celestine Clerk Typist II Woodbridge, Stanna

VOLUNTEERS

Volunteer Trulen, John Volunteer Wennerstrom, Nancy

-157- SPECIAL COLLECTIONS DEPARTMENT Staff Activities

1989

STAFF

Kukla, Edward R. Department Head

Memberships American Library Association (ALA) Association of College and Research Libraries (ACRL) Rare Books and Manuscripts Section (RBMS) Resources and Technical Services Division (RTSD) Ampersand Club Beta Phi Mu MPLIC Friends of the Library MPLIC Staff Association Minnesota Library Association University of Michigan School of Library Science Alumni Association, Life Member

Committees Conservation Committee, Chair Cooperative Preservation Program (CPP), August + Local Arrangements Committee (LAC) for Thirty-First ACRL Rare Books and Manuscripts Preconference June 19-22, 1990 Materials Budget Committee

Conferences Thirtieth ACRL Rare Books and Manuscripts Preconference, Dallas, TX, June 22-23 Title -- Local History, Global Village: Regional Collecting, Regional Collections International Conference sponsored by RBMS/ ACRL, Cambridge, England, September 5-8 Title -- Markets for Books and Manuscripts: The Trade in Antiquarian Materials Past and Present

Classes Word Perfect training, March 9 Myers-Briggs training, November

Local Meetings Trip to Hill Monastic Manuscript Library, Collegeville, March 28 Cooperative Preservation Program general meetings, May 18 and November 14

Presentations Numberous tours and presentations to various individuals and groups, including the following: Ann Borman, MCBA Printer-in-Residence Advanced Workshop Class, February 23

-158- Rebecca Alm and MCAD papermaking class, March 30 Richard Abel, History, Travel, and Genealogy Department at Cincinnati Public Library and Judith Austin, General Reading Room and Genealogy Collection at the Library of Congress, May 18 Soren Carlsen, Danish Conservator, July 14 Dave Petersen and staff from 3M, July 27 Ellen Wells, Special Collections librarian from the Smithsonian Institution Libraries, August 10 George Roberts and Writing as Performance Class from North High School, October 16

Publications Quoted in "Library acquires rare 233-year-old book," Macalester Today, January 1989 "Preservation Activities at Minneapolis Public Library," Minnesota Library Association Newsletter, May 1989

Awards Guest at A Salute to Elmer L. Andersen on His Eightieth Birthday, June 17 Who's Who in the Midwest, 22nd edition, 1989-1990

Foley, Erin E. Assistant Department Head

Memberships Society of American Archivists (SAA) Midwest Archives Conference (MAC) Twin Cities Archives Roundtable (TCART) American Library Association (ALA) Association of College and Research Libraries (ACRL) Rare Books and Manuscripts Section (RBMS) MPLIC Staff Association Beta Phi Mu

Conferences MAC Spring Conference in Chicago, May SAA Annual Meeting in St. Louis, October

Local Meetings TCART Winter Conference in St. Paul, January

Presentations Lecture to historic preservation class from the University of Minnesota, May

Publications Co-author of paper on Robert E. Lee's death accepted for April 1990 issue of Virginia Magazine of History and Biography

-159- Hobbs, Anna L. Library Assistant I .6 Appointment Memberships American Society of Indexers MPLIC Staff Association PLUM

Committees Committee to investigate computer application to periodical indexing in History Department Library Assistant Performance Standards Committee PLUM, Executive Board

Classes Taking Care of Your Back, April 25

Local Meetings Minnesota Historical Society Tour, October 18

Presentations Demonstrated Photosl Database to Federal Reserve Bank librarians, Hennepin County librarian Mildred Masters, and Lerner Publications employees, among others Gave several tours of library to one librarian and two teachers from the Soviet Union Tutored MIL Librarian re In Magic Database

Mosiniak, Judith A. Library Assistant I .4 Appointment

Memberships MPLIC Staff Association

Committees Committee to investigate computer application to periodical indexing in History Department Library Assistant Performance Standards Committee MPLIC Staff Association Reading Committee

Classes Serving Library Patrons with Developmental Disabilities, May 9 Economic Censuses-Users Conference, November 28

Jungers, Celestine A. Clerk Typist II

Memberships MPLIC Staff Association Local 99

-160- Committees Clerk Typist II Committee Classes The Future of Work and Workers, April 3

Woodbridge, Stanna H. Clerk Typist II

Memberships MPLIC Staff Association Local 99

Committees Clerk Typist II Committee

Classes The Future of Work and Workers, April 3 Taking Care of Your Back, April 25

VOLUNTEERS

Trulen, John Volunteer 6 hours per week

Wennerstrom, Nancy Volunteer 5 hours per week

-161- TECHNOLOGY AND SCIENCE DEPARTMENT ANNUAL REPORT

1989

1989 was a year that saw major changes in the department's professional staff. Early in the year, Edythe Abrahamson retired as Department Head and was replaced by Thomas Smisek, formerly Assistant Department Head. He was replaced by William Johnston, formerly a Reference Librarian in the department. To complete the chain, he was replaced by Jennifer Nelson, who brings fresh blood to the system. These personnel changes did not result in any dramatic shift in the focus of what is essentially a young and well organized department.

The major changes of the year occurred in the area of collection development. The newly completed Collection Development Policy provided a basis for selection and deselection decisions. The same document also defined the three areas of excellence in the department's collection. They are: the Automobile Shop Manual Collection, the Environmental Collection, and the Patent Collection. The first of these three areas was broadened in scope based on the information provided by the Collection Development Policy. Formerly the shop manual collection included multiple copies of manufacturers manuals for domestic vehicles but only the less detailed works of commercial publishers for imported vehicles. In 1989 a three to five year back file of single reference copies was purchased for the popular Japanese makes Honda, Mazda, Nissan, and Toyota. Aggressive collection continued on environmental topics. The Patent collection was strengthened with the purchase of additional copies of popular "how to do it" titles and new works on international patent law.

At the other end of the collection development spectrum was the deselection of multiple copies in the Dewey Decimal collection. Under the direction of the Chief of Central Library the Department Head weeded this group of materials down to approximately one copy per edition. No last copies were discarded.

Another major change in the area of collection development occurred in the way monographs were selected. Formerly all were selected by the department head with input from the professional staff. This year the collection was divided into five general subject areas: pure science, applied science, natural science, medicine, and the environment. Each of the librarians in Tech./Sci. was given direct responsibility for purchases and budgets in one of these areas. The practice of subdividing the collection and giving each librarian responsibility for a segment had been in place for several years, but only for difficult reference questions and purchase recommendations. Thus, the new practice takes advantage of experience built over several years and results in the selection decisions being made by the individuals with the most subject knowledge. The Department Head reviewed all selections and had only praise for the outcome. The budget came within one per cent of being exactly a hundred per cent expended.

As well as taking responsibility for purchasing circulating titles, the librarians also selected for their respective areas of the reference collection. This did not result in the selection of any costly multi-volume sets, but it did result in the strengthening of almost all areas of the collection. A sample of items purchased

-162- includes: The American Chiropractic Association Directory, the RR Bowker Encyclopedia of Computer Software, the Sweets Catalog File: General Building and Renovation, and the 7th ed. of Van Nostrand's Scientific Encyclopedia. Many new or new editions of standard handbooks and dictionaries were also purchased. Perhaps the most notable addition of the year was also one of the least expensive. Second and third subscriptions to the NADA automobile price guides were added. These are used almost hourly at both of the department's service points. The additional copies greatly facilitated service to both telephone and in person patrons.

As in previous years many of the department's monograph titles appeared on national best seller lists. There were even two titles that were "blockbuster" carry overs from the previous years lists, Hawkings' Brief History Of Time, a best seller for eighty weeks and Kowalski's The Eight Week Cholesterol Diet, a best seller for a hundred weeks. Other popular titles included: Atkinson's The Long Gray Line; Katahn's The T Factor Diet; Macaulay's The Way Things Work; Paulo's Innumeracy: Mathematical Illiteracy and It's Consequences; Radner's posthumous It's Always Something; and Smith's The Frugal Gourmet Cooks American.

In the area of periodicals, tallies provided by the online circulation system allowed the identification and cancellation of unpopular circulating periodical titles. This same data also allowed the identification of popular areas of the collection where additional titles were necessary. The longtime subscription to the Journal of the Franklin Institute was canceled. It was little used, available at the University of Minnesota where it supports their Mechanical Engineering Program, and had the cost had gone up 250% in the last 10 years.

The year also saw some notable changes in the way the collection was managed and handled. The Catalog Department earned the heart felt thanks of the Tech/Sci. Department when it was able to clear its backlog of software. This also allowed the materials to be checked out through standard circulation procedure rather than the labor intensive hand charged, special permit procedure. The over all result was a 66% decrease in the number of special permits written. Changes were also made to increase service to patrons wishing short term holds of reference materials. Additionally, the librarians reference area was reconfigured, doubling the ready reference space and increasing the efficiency of physical access to these materials. The department was also able to begin having the twelve year run of patent Official Gazettes from 1977 to date back bound. These materials which, although they were bound from 1872 and are used many times a day, had ceased to be bound in 1977.

A boom in the department's tangible products was fostered by the late 1988 addition of an office microcomputer. Foremost were the two highly successful editions of ECOL News written in WordPerfect by Bill Johnston. ECOL News posted an annual circulation increase of 29% and now reaches over 3,000 readers. Bill also used the microcomputer to take over from EDP Department the task of producing the newsletter's mailing labels. The PROCITE bibliography generating software package was used to produce several items. Among them, a subject list of the department's periodicals compiled by Bill. He also produced environmental education bibliographies and pathfinders on acid rain and global warming. Mary Beisel complied an endangered species pathfinder. Cathy Camper produced a subject list of the circulating microcomputer software. Jennifer Nelson produced an

-163- access tool for the department's industrial standards holdings and, along with Marie Hanson, a control list of periodical binding titles. Lastly, Tom Smisek rewrote the Patent Collection flyer, taking the opportunity to thank the Minnesota Intellectual Property Law Association for their ongoing support of that collection.

Whereas the addition of an office computer increased behind the scenes efficiency, the replacement of the old CASSIS CD-ROM computer with a new IBM PC AT and dual CD-ROM drives greatly increased the utility of the public access patent search system. It also reduced the material that needed to be searched online in commercial databases. The department's other public access computer, the Commodore 64, continued to be very popular. Its use statistics almost doubled.

In the area of outreach the department had, as it has become accustomed, a busy year. The bi-weekly "How To Do a Patent Search" lectures continued to draw Increasingly larger groups. Attendance this year was 10% more than last year. Additional presentations on access to patent information were done by Tom Smisek for a variety of outside groups including: the Midwest Inventors Congress, the Minnesota Inventors Club, the Metro Educational Cooperative Service Unit, and the Minnesota High Technology Business Corridor Group. At the Northern Farm Show the department's librarians spent two days answering patent related questions. Bill Johnston made a presentation on the Environmental Conservation Library and its budget to the Environmental Quality Board, taking the opportunity to personalize and strengthen ties with the Minnesota state agency that manages ECOL's funding. Materials promoting ECOL were disseminated at the Environmental Education Fair. Cathy Camper created over a dozen promotional displays within the department. The titles included: "Animal, Vegetable or Mineral"; "Community Cookbooks"; "Crazy Crafts"; "Fun In the Sun"; "Heart & Sole" (hint-nutrition & fish); "It's In the Stars"; "Trick Or Treat"; and "Tune Up Time". Field trips to the ECOL Library and the Patent Collection were arranged for several area schools. The ECOL Library six month report which had been appended to this report for the past few years is not included. It is intended to justify the last half years activities and expenditures to the Environmental Quality Board and consequently has a different focus than this document. The ECOL Library's events and achievements have been included in this report.

It was an exciting and challenging year full of objectives accomplished and goals met. This was made possible through the dedication and hard work of the best staff this writer has ever had the pleasure to work with. Here's to an even better 1990. Thank you all.

Respectfully submitted,

Thomas Smisek Department Head

-164- TECHNOLOGY AND SCIENCE DEPARTMENT Staff Complement

Department Head Abrahamson,Edythe (retired February 4, 1989) Department Head Smisek, Thomas (began February 27, 1989) Assistant Department Head Johnston, William (began April 10, 1989 Librarian II Beisel, Mary Librarian II Camper, Cathryn Librarian II Nelson, Jennifer (began August 29, 1989) Clerk Typist II Gunlaugson, Marilyn Library Aide II Stennes, Betty Aide I Hanson, Marie Aide I McHugh, Mark Aide I Manguson, Ronald Aide I Magnuson, James (part-time) Aide I Miske, Timothy (part-time) Shelver Hotvet, Walter

-165- STAFF ACTIVITIES

Mary Beisel

Classes WordPerfect Training, March 6 and 7

Conferences Forum on Disaster Planning, Minneapolis Public Library, April 6

Memberships Professional Librarians' Union of Minneapolis

Outreach Northern Farm Show, St. Paul, November 29

Professional Committees Disaster Planning Committee, MPLIC MELSA Index Advisory Committee

Cathryn Camper

Committees MARS Committee, MPLIC

Conferences United States Patent and Trademark Office, Patent Depository Library Conference Washington, D.C., May 15 - 19

Memberships Professional Librarians' Union of Minneapolis (PLUM), Vice President

Outreach Northern Farm Show, St. Paul, November 29

Marilyn Gunlaugson

Classes DOS Training, MPLIC, December 7 and 12

Committees Awards Committee, MPLIC Clerk-typist II Committee, MPLIC Job Performance Appraisal Clerk-typist II Committee

-166- Memberships AFSCME, Local #99, Trustee Minneapolis Public Library Staff Association, Past President

Marie Hanson

Classes WordPerfect Training, March 6 and 7

William Johnston

Committees Earth Day Planning Committee, December 28

Conferences Midwestern Microcomputers in Libraries Conference, October 5 & 6

Memberships American Library Association Professional Librarians' Union of Minneapolis

Outreach Northern Farm Show, St. Paul, November 30

Presentations ECOL presentation to the Environmental Quality Board, St. Paul, June 22

Ron Manguson

Memberships U.S. Naval Institute, Associate Member

Jennifer Nelson

Classes Dialog System Seminar, St. Paul, September 6 Trademarkscan Training Seminar, St. Paul, October 11

Memberships American Library Association Minnesota Library Association

Outreach Northern Farm Show, November 30 Twin Cities Co-op Standards Meeting, St. Paul, October 16

-167- Thomas Smisek

Classes VuText Training, October 2 MS-Dos Training, December 12

Conferences, Conventions United States Patent and Trademark Office, Patent Depository Library Conference, Washington, D.C., May 15 - 19 Mid-West Inventors Congress, Redwood Falls, MN, June 8 - 11 American Library Association Annual Conference, Dallas, TX, June 24 - 29

Memberships American Library Association Patent Depository Library Association Patent Documentation Society Professional Librarians' Union of Minneapolis

Outreach Midwest Inventors Congress, Redwood Falls, MN, June 8 - 11 Northern Farm Show, St. Paul, November 29

Presentations and Lectures Minnesota High Technology Corridor Businessmen, Minneapolis, May 11 Minnesota Inventors' Club, Minneapolis, October 17 Metro ECSU, St. Paul, October 25

Tours Dallas Public Library, Dallas, TX, June 25 University of Minnesota Engineering Library, Minneapolis, July 14 Minnesota Supercomputer Center, Minneapolis, September 12 Linda Hall Library, Kansas City, MO, November 24

Betty Stennes

Committees Job Performance Committee for Library Aide II

Conferences.Seminars I Workshops I Classes "Future of Work and Workers," MELSA, March

Memberships MPLIC Staff Association Local #99

-168- SHELVING DEPARTMENT Annual Report

1989

:Meyers-B~

This year the department heads were asked to take a kind of personality appraisal called Meyers-Briggs. The form took about an hour to complete. Later, each department head was to arrange a personal one-hour interview with a psychologist to discuss his/her Meyers-Briggs profile. Later still, the department heads were asked to convene for a three-hour meeting to hear and discuss Meyers-Briggs ad nauseam. This is one example of the ominous preoccupation that management has adopted toward personnel. In 1990 and every year thereafter department heads and supervisors are expected to evaluate formally each staff member and assign rigid guidelines for performance. We are being coerced to appear at meetings where attendance is taken. Being on committees, signing up for workshops, holding and attending regularly-scheduled meetings is greatly promoted or demanded. When will this vogue ever end? It would be so refreshing if management would drop its dominating posture by working with rather than over the employee. Just let us do our work!

I'm sure these thoughts will be bound up nicely in a book and ignored. At this point there is still no readiness to get down to common sense; following the high­ paid experts is more fashionable.

Delivery Survey

For the first time ever we did a statistical analysis of our branch delivery routine. The purpose of the study is to explore the possibilities of faster service.

Early in 1989 or late 1988 we began a procedure of labeling boxes "HOLD" when they contain requests, mail and other special materials. So, long before the survey we had done something to expedite matters. The analysis is therefore concerned with the ordinary type of material. The branches are going to assemble their own findings in 1990; at this point everything is a big question mark.

Special gratitude to my assistant, Bernadine Pomeroy, who monitored the Shelving Department's part of the survey (two long weeks!). Our tally sheets were submitted to Mr. Luis Siojo for computer analysis.

-169- Shifting_ - Weeding - Space Prot:Jlems

This year we shifted the entire music collection in the stacks and all the Art '.\1usic stack magazines. This shift was an expansion type, with plent:-· of room to spread the collection. In fact, then~ was room to spare, so we did an unorthodox maneuver by bringing up Technology and Science's Rand Reports and Solar collection from the subbasement to the third floor. This makes these collections less accessible, but they are little-used and the space created in the subbasement was important to acquire.

Another way to create space is weeding. But the weeding program is goin;c~ deplorably slowly and is partially tying up our supply of empty trucks - much needed for our regular work.

And another way of getting space is building a new library. There is much planning going on in this area, but even so, we need space l'{_Q~. One thing we expect to do in 1990 is find ways to get that space now. There is a lot of space in the present building, but it is in the more inaccessible areas. It will be interesting to see what we come up with.

To my staff and associates - thank you for :vour patience. At times our performance may fall below desired levels, but generally speaking, we all work well together.

Respectfully submitted.

;11 ,;--1. .,({~ 7 7 -)-e~

l, / James Crowley SupPrvisor

-170- SHELVING DEPARTMENT Staff CQIItplem~nt

1989

Supervisor Crowle\·, James Library Page II Longley. Carole Library Page II Pomeroy. Bernadine Library Page I Adams. Anne Library Page T Ara.\'a. 1\1ului:~eta Li bran' Page I Castillo. Napoleon Librarv Page I Cho. Ann Library Page I Copel3.nd. Jon Li bran· Page I DiAngelis, !\1anzic Li brarv Page I Duffy. John Librar.\· Page I Engel. Kimberl\ Librar:v Page I Eubanks. Isabi~llc Library Page I Frazier. Edward Librarv Page I .Johnson, Scott Librar:-,- Page I Lindberg. Rurh Libran: Pa~~c I Liss. Robert Librarv Page I '\1avr>r. Daniel Library Page I :'.! i lier. Randi Librar,· Page I Sar:dberg. Dale Library Page I Townsend. William Librar': Pa?;e I Vandc Kop. Alan Librarv Page I Woodford. Dianne' Library Page I .5 Howe. John Library Page I . 5 Lee. Agnes Librar.v Page I .6 Woodling, Margaret Library Page I .7 Sjogren. Cliarles

--VOLUNTEE~RS·- -

Volunteer (began Dec. 26, 1989) Halsted. George* Volunteer (Jan. 30-Mar. 29. l 989) Rodriguez, Julie· Volunteer (began Nov. 1. 1989) Watschke. Barbara· Volunteer (Jan. 1-Dec. 31. 1989) Wetterland. Scott

'indicates separated before .Tanuan', 1990

-171- TECHNICAL SERVICES ANNUAL REPORT 1989

The major accomplishment for Technical Services in 1989 was publication of a Request for Bid, evaluation of three responses, and selection of Geac to expand MAX to provide public access to the online catalog.

Productivity exceeded recent memory in the Acquisitions, Catalog, and Preparations Departments. An increase of I I.I% in the materials budget over 1988 resulted in cataloging 10.4% more titles and processing 9% more items. Minimal temporary staff was requested to achieve this. MAX file growth points this out: 1987 1988 1989

PA TRON RECORDS 99,553 183,911 244,342 TITLES 634,994 672,272 702,293 BARCODES 929,489 1,324,470 1,522,579 PURCHASE ORDERS 43,258 81,633 126,808 SUBSCRIPTIONS 4,098 4,537

The barcoding project ended with the placement of staff on capital funds into operating fund positions. The efforts of all who participated resulted in the successful implementation of MAX and a highly visible inventory.

Significant progress was made in the collection information reports available from MAX. Of note are: circulation by subject department, long overdues (6 months), purchase alert for holds, lost and paid items, missing status. In addition, a title catalog of video cassettes was published. Unfortunately, we are as yet unable to produce in-house a 16mm film catalog to meet our needs.

A task force was appointed to develop a long-range automation plan. Recommended objectives were submitted to the Executive Committee and subsequently incorporated into the strategic plan. Of major interest are the expansion of the online catalog beyond its cutTent local database and a network of microcomputers for a variety of applications, e.g. CD-ROM access.

Minneapolis Public Schools support a dial-access line to the online catalog for the senior high school media centers. Installation costs were shared in this cooperative effort.

-172- Trends to watch include the need for technical computer terminal hardware skills on staff as we expand the system. Another is the increasing variety of media combinations being added to the collections causing supply problems for processing containers. The impact of increasing periodical subscriptions on the Acquisitions check-in staff will be monitored. And, the demands on the Bindery staff to support growing preservation efforts will need consideration.

Toward the end of the year I was asked to study the Inter-library Loan Department to determine short-term and longer-range needs and reorganization possibilities. That study is on-going.

The MELSA Automation Committee, which I chair, worked toward a combined database for loading to OCLC or other union catalog formats. A Last Copy Depository Task Force recommended that MELSA not pursue the project.

The successes of 1989 in providing services could be achieved only with the contribution of each individual in the Technical Services departments. Their efforts attest to their competence and dedication.

Respectfully submitted,

Marsha Fralick Chief of Technical Services

-173- ACTIVITIES

COMMITTEES

MELSA Automation Committe, Chair MELSA Last Copy Depository Task Force MINITEX Search Committee for OCLC Consultant

MEMBERSHIPS

American Library Association Library and Information Technology Association Association of Library Collections and Technical Services (RTSD) Minnesota Library Association

MEETINGS AND WORKSHOPS

OCLC Update MINITEX/OCLC Users Group American Library Association, Dallas Geac Users Group, Dallas Herbert White on Automation, MELSA Al Trezza on Public Libraries, HCL Cooperative Preservation Program STARS forum Leadership and the Effective Use of Power, Civil Service

PRESENTATIONS

HCL Professional Staff Minneapolis Public Schools High School Media Specialists Winnipeg Public Library Representatives

-174- TABLE 1

1989 SUMMARY OF COM CATALOG COSTS

NUMBER NUMBER OF SETS CUT-OFF OF CROSS OF CATALOG DATE TITLES REFERENCES FICHE* COST

7 1/28/89 431,850 6,576 146 $23,399.75

8 6/17 /89 441,234 6,608 125 22,182.50

9 11/4/89 451,167 6,651 124 22,604.66

TOT AL EXPENDITURES FOR COM CATALOG: $68,186.91

*Includes copies for sale.

-175- TABLE 2

TECHNICAL SERVICES PERMANENT STAFF (FTE'S)

1987 1988 1989

CHIEF OF TECHNICAL SERVICES 1 1 1

ACQUISITIONS DEPARTMENT

Supervisor 1 1 1 Order Clerk 1 1 1 Serials Clerk 1 1 1 Library Aide II 1 1 1 Clerk Typist II 1 1 1 Library Aide I 4.8 5 5 Bindery/Processing Aide 1 1 1 DEPARTMENT TOTAL: 10.8 11 11

CATALOG DEPARTMENT

Department Head 1 1 1 Librarian II 2 2 2 Lib1·ary Assistant 1 1 1 Bibliographic Control Clerk 1 1 1 Library Aide II 10* 10* 8 Clerk Typist 3 3 3 Library Aide I 1 1 1 DEPARTMENT TOTAL: 19 19 17

*Two added for MAX retrospective conversion project.

ELECTRONIC DATA PROCESSING DEPARTMENT

Department Head 1 1 1 Library Computer Specialist 1 1 1 Computer Operator III 1 1 1 Computer Operator II 2 2 2 Data Entry Operator II 1 1 Data Entry Operator I 1 Systems Analyst/Programmer I 1 DEPARTMENT TOTAL: 7 6 6

-176- Table 2. - continued

1987 1988 1989

CIRCULATION DEPARTMENT

Supervisor I 1 1 Circulation Department Clerk 1 1 1 Library Aide II 1 1 1 Clerk Typist I 1 1 1 Library Aide I -- full-time 9 9 9 Library Aide I -- permanent part-time 3 3 3 DEPARTMENT TOTAL: 16 16 16

PREPARATIONS DEPARTMENT

Supervisor 1 1 1 Bookbinder 1 1 1 Bindery Worker II 1 2 2 Bindery Worker I 1 Book Preparations Aide 1 1 1 Bindery/Processing Aide 5 5 5 DEPARTMENT TOTAL: 10 10 10

MAX BARCODING TEAM

Bibliographic Control Clerk: Inventory Conversion Specialist 1 1

Library Aide II 1 Library Aide I 11 7.5 8 DEPARTMENT TOT AL: 13 8.5 8

TOT AL TECHNICAL SERVICES STAFF: 76.8 71.5 69

-177- ACQUISITIONS DEPARTMENT ANNUAL REPORT 1989

1989 was another year of unique challenges and unusual growth for the Acquisitions Department.

One new challenge of 1989 was the year-long use of Geac's Serials Acquisitions System for ordering, check-in, claiming and invoicing of periodical and continuations material. The renewal procedure was explored and severe problems were discovered so the procedure had not been implemented as of year's end. On the whole the daily serials activities are proceeding smoothly but the transfer from pen, pencil and paper records to on-line data has created some problems. Slow response time and computer down time create problems which defy solutions. A greater number of Acquisitions workers are trained in serials than in past years but several workers are used on an II as needed 11 basis only. Keeping everyone's skills fresh is proving to be difficult and training new workers has become much more complex. The Department, and the Library as a whole will be affected by the fact that journals and periodicals have become more prolific and more significant as the primary source of current, up to date information in many fields. This proliferation of serials in print and electronic formats coupled with the rapidly escalating costs of procurment presents a serious challenge to Library resources. This will be a significant problem for the 1990's.

Our other great challenge in 1989 was the significant increase in the materials budget for the year. The total budget available for materials, including trust and gift funds, was $1,897,962. This was an increase of 11.1% over 1988's budget. The dollar amount of the increase, $189,833, represents nearly two average months of billing for Acquisition's book orders. The impact of this additional money is reflected in the fact that Acquisitions created over 5,600 more orders for material in 1989 than we did in 1988. In spite of this tremendous increase Acquisitions was able to expend 99.8% of the budget.

The credit for such increased productivity must go to the dedicated workers of Acquisitions who never fail to meet the challenges and exceed the expectations made of them. The accomplishments described above could not be claimed without the full cooperation of everyone involved.

-178- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISITIONS DEPARTMENT

STA TISTICAL ADDENDA - 1989 SERIALS SUBSCRIPTIONS

I Central Library Services

Department Continuations Periodicals Total

Art/Music/Films 191 297 488 Business 1,575 379 1,954 Children's 21 61 82 Government Documents 91 17 108 History 595 562 1,157 Literature 234 284 518 Popular Library 3 3 Sociology 335 434 769 Special Collections 9 31 40 Technology 321 623 944 Unallocated 4 -- 7 11 Total 3,379 2,695 6,074

II Community Library Services

Agency

EL 118 156 274 FR 60 85 145 HO 60 82 142 LH 81 120 201 NE 88 118 206 NK 94 135 229 NR 139 156 295 PB 30 35 65 RO 80 121 201 SE 83 118 201 SU 62 83 145 WA 132 169 301 WN 137 170 307 WP 51 83 134 Unallocated 8 32 40 Microform ---1..2. ---1..2. Total 1,242 1,663 2,905

-179- Serials Subscriptions - continued m Misce 11 aneous Departments

Department Continuations Periodicals Total

Acquisitons 28 14 42 Assoc. Director 5 4 9 Bindery 3 3 Catalog 6 6 12 Chief Tech. Svcs. 1 4 5 Circulation 7 7 Director 27 36 63 Electron. Data Process. 4 4 Interlibrary Loan 1 2 3 Inform 1 1 Municipal Inform. Lib. 35 34 69 Pub. Relations Off. 7 7 Replacements 3 3 Total 110 118 83

Ecol 22 61 83

MPLIC TOTALS 4,753 4,537 9,290

-180- MINNEAPOLIS PUBLIC LIBRARY AND INFORMA110N CENTER

ACQUISffiONS DEPARTMENT

1989 FINAL REPORT SUMMARY - MATERIALS BUDGET

BOOKS CONTINUATIONS PERIODICALS TOTALS

Budget Amt. Exp. % Exp. Budget Amt. Exp. % Exp. Budget Amt. Exp. %E~. Budget Amt. Exp. % Exp. Central $ 498,012 $ 507,616 101.9 $284,088 $295,419 104.0 $117,444 $120,431 102.5 $ 899,544 $ 923,466 102.7

CLS 653,557 646,379 98.9 82,809 90,921 109.8 57,322 43,004 75.0 793,688 780,304 98.3

I -~ Misc. 6,500 3,559 54.8 20,739 13,021 62.8 9,607 6,691 68.9 36,846 23,271 63.0 I

TOTAL $1,158,069 $1,157,554 99.9 $387,636 $399,361 103.0 $184,373 $170,054 92.2 $1,730,078 $1,726,969 99.8

ECOL $ 8,142 $ 6,659 81.8 $ 7,225 $ 6,861 95.0 $ 1,540 $ 1,414 91.8 $ 16,907 $ 14,934 88.3

LSCA $ 28,116 $ 28,036 99.7

Totals may vary due to rounding. MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISmONS DEPARTMENT 1989 MATERIALS BUDGET CENTRAL LIBRARY

BOOKS CONTINUATIONS MAGAZINES TOTAL Department Budget Spent Budget Spent Budget Spent Budget Spent

Art/Mus/Films: $ 78,458 $ 76,294 $16,798 $16,189 $10,249 $ 10,744 $105,505 $103,227 Business: 53,648 64,107 111,137 121,695 18,301 19,009 183,086 204,811 Children's: 24,908 28,931 1,738 1,857 986 1,035 27,632 31,823 Gov. Docs: 9,560 18,119 15,960 16,897 1,622 960 27,142 35,976 History: 41,271 38,968 24,789 24,784 30,549 30,339 96,609 94,091 ....I Literature: 61,312 54,912 24,009 26,277 9,092 9,284 94,413 90,473 00 ""I Pop. Lib.: 55,000 59,090 495 525 55,495 59,615 Sociology: 74,934 70,027 20,649 20,856 19,707 20,494 115,290 111,377 Spec. Coll.: 6,980 7,356 1,176 1,204 810 613 8,966 9,173 Technology: 85,894 86,910 42,726 40,565 26,073 27,877 154,693 155,352 Unallocated: 6,047 2,902 24,602 24,571 55 77 30,704 27,550 LSCA: 14,058 13,902 14,058 13,902

TOTAL:* $512,070 $521,518 $284,079 $295,419 $117,444 $120,431 $913,593 $937,370

*Totals may vary due to rounding. MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISITIONS DEPARTMENT 1989 MATERIALS BUDGET COMMUNITY LIBRARY

BOOKS CONTINUATIONS MAGAZINES TOTAL Department Budget Spent Budget Spent Budget Spent Budget Spent

Community Library Off.: $ 4,938 $ 2,990 $ 1,928 $ 1,001 $ 4,382 $ 865 $ 11,248 $ 4,856 Media: 150 124 150 124 Paperbacks-Juvenile: 46,770 44,835 46,770 44,835 Booking Ahead: 60,400 57,378 60,400 57,378 Reference-Adult: 24,305 20,737 69,840 79,553 94,145 100,290

I !-' CUITent-Adult: 225,648 245,718 225,648 245,718 00 w I Composite-Adult 57,120 57,109 57,120 57,109 Disc/Tape-Juvenile: 14,343 10,851 14,343 10,851 Replacements-Juvenile: 55,378 45,646 55,378 45,646 CUITent-Juvenile: 90,170 92,200 90,170 92,200 Replacements-Adult: 41,844 37,527 11,041 10,367 52,885 47,894 Disc/Tape-Adult: 32,491 31,264 32,491 31,264 Com. Library Periodicals: 52,940 42,139 52,940 42,139 LSCA 14,058 14,134 14,058 14,134

TOTAL $667,615 $660,513 $ 82,809 $ 90,921 $ 57,332 $43,004 $807,746 $794,438 MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISITIONS DEPARTMENT 1989 MISCELLANEOUS BUDGET

BOOKS CONTINUATIONS MAGAZINES TOTAL Department Budget Spent Budget Spent Budget Spent Budget Spent

Acquisitions: $ 150 $ 81 $ 3,830 $ 4,385 $ 1,200 $ 1,132 $ 5,180 $ 5,598 Associate Director: 650 777 660 660 256 288 1,566 1,725 Bindery: 195 133 195 133 Catalog: 775 213 1,265 1,115 340 216 2,380 1,544 Circulation: 50 15 980 630 50 1,080 645 Chief, Technical Services: 100 98 110 100 140 128 350 326 .....I CXl Director's Office: 660 507 10,737 3,437 1,553 1,634 12,950 5,578 ~ I EDP: 65 77 215 186 280 263 ILL: 150 75 770 175 218 187 1,138 437 INFORM: 75 69 75 69 MIL: 1,000 852 2,387 2,520 2,487 2,281 5,874 5,653 Miscellaneous: 635 635 Public Relations Office: 50 243 217 293 217 Replacement: 2,000 221 2,000 221 Shipping Adjustments: 2,850 865 2,850 865

SUBTOTAL $6,500 $3,560 $Z0,789 $13 ,OZZ $9,607 $ 6,692 $36,846 $Z3,Z74 Ecol: 8,142 6,659 7,225 6,861 1,540 1,414 16,907 14,934 TOTAL $14,64Z $10,ZI9 $27,964 $19,883 $11,147 $ 8,106 $53,753 $38,208 MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER ACQUISITIONS DEPARTMENT

TRUST AND GIFT FUND ALLOCATIONS IN 1989

PART I - Trust Funds Allocation*

Atkinson History $1,827.34 Bommelman Central Library 1,136.93 Book-Anonymous Central Library 40,000.00 Corell Central Library 1,346.11 Countryman Central Library 159.76 Daunt History 413 .13 Fraser Children's 1,062.09 Fraser Literature 531. 04 Fraser Music 531.04 Friends Central Library 849.51 Friends Endowment Business/Children's/History 455.09 Gale History 164.22 Grabow Central Library 445. 79 Heaton Central Library 395.32 Hinderer Art/Music/Films 5,077.89 Human Relations Central Library 982.78 Johnson Central Library 407.55 Jordan Central Library 3,876.60 Lee Central Library 405.53 19th Century Collection Special Collections 423.29 Oberhoffer Art/Music/Films 809.45 Oerting Art/Music/Films 441. 63 Olson Central Library 942.88 Patent Technology/Science 5,294.07 Pillsbury Central Library 14,436.02 Raible Technology/Science 109. 70 A. Reed Central Library 8,781.80 Shannon Memorial History/Sociology 502.74 George T. Walker Technology/Science 541. 28 T. B. Walker Art/Music/Films 231.75 Walker-Hudson Central Library 23,783.67 Williams, Cedric Literature 254.35 Williams Central Library 1,297.76 Williams Community Libraries 1,462.64

$119,380.75

*The allocation for each fund is the amount of distributed income from the invested principal plus the unexpended balance from 1987. Distributed income from the combined trust funds for the acquisitions of materials in 1988 totaled $55,334.27, an increase of $544.91.

-185- Trust and Gift Allocations in 1989--continued

PART II - Library Trustee Funds - Received in 1989 for expenditures through the Acquisitions Department

Amount

Anonymous $ 300.00

In Memory of Dorothy E. Aimone By Mary Jane Rogers 15.00

Joseph Bator 20.00

In Memory of Georgette Boies By Maria Mancuso & Gary Marin 20.00

In Memory of Martina Brown By MPL Staff Association 25.00

Joyce C. Baumgardner 5.00

In Memory of Margaret Cutler By MPL Staff Association 25.00

Ed's Bicycle Repair 10.00

In Memory of Robert Heinzen By Mildred Masters 50.00

Inez M. Kelland Estate 81.83

In Memory of Mabel McCarty By Dianne Rugio 25.00 Neil V. McCarty 230.00

Ijain Meltzer 100.00

Mary E. Newkirk 50.00

Mabel (Mae) Pavela 10.00

Michael B. Penfield 60.00

In Memory of Leo J. Reif el By Irv and Roz Steinfeldt 15.00

-186- PART II - Library Trustee Funds- continued

In Memory of Molly Ruder By Mrs. Jane E. Holly 10.00 Clifford Gottlies 25.00 Mr. & Mrs. H. Lynn Levine 5.00 M.E. & Annette Newman 10.00 Melvin & Ruth Ruder 20.00 Raymond & Theodora Sackter 5.00 Abel Sadowsky 5.00 Elizabeth Saltzman 5.00 Dr. I.E. Sanderson 15.00 Beatrice Auerbach 5.00 Sylvia Braunstein 5.00 Dorothy Burton 5.00 Vera Lyons 5.00 Karl & Sophie Streitman 5.00 Dr. & Mrs. Cecil Warren 10.00 Mr. & Mrs. Burton Kees 10.00 Anne S. Kurz 25.00 Selma & Sherman Garnett 5.00 Mrs. Esther Rosenberg 5.00 Saul & Arlyne Lansburg 5.00

In Memory of Minnie A. Schmidt By Art/Music/Films Dept. 40.00

Sons of the American Revolution, Minnesota Society 100. 00

Dr. John V. Thomas 3.00

York A venue Art Fair 68.25

Leslie & Bernice L. Zieve 1,000.00

TOTAL $2,438.08

-187- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

GIFTS RECEIVED

January 1, 1989 - December 31, 1989

General Public Star Tribune TOTAL

Books 5,389 661 6,050

Cassettes 103 103

Compact Discs 48 48

Films 50 50

Magazines 3,376 3,376

Maps 1 1

Pamphlets 147 147

Paperbacks 9,993 51 10,044

Phonodiscs 573 573

Sheet Music 1 1

Slides 80 80

Software 19 19

Videocassettes 50 50

Miscellaneous 24 24

TOTAL 19,854 712 20,566

-188- ACQUISITIONS DEPARTMENT STAFF 1989

Robert N. Thompson Supervisor, Acquisitions

Linda Aarhus Library Aide I (.5) (detail full-time to Clerk-Typist II, Feb. 21 to Dec. 4)

Iva Anderson Library Aide I (.5) (began Oct. 30)

Lynn Benson Library Aide I (until Dec. 4, promoted to Clerk-Typist II)

Thomas Brown Bindery Processing Aide I

Mary Kay Harris Library Aide I (.5) (transfer to ILL, Oct. 16)

Maxine Harris Order Clerk

Sheryl Joines Library Aide I

Michael McCabe Library Aide I (.5)

Beverly Marden Clerk Typist II (detail to Order Clerk Feb. 21 to Nov. 17, promoted to Order Clerk Nov. 19)

Aurelia Murray Library Aide I

Margaret San Roman Library Aide I (.5)

Denise Tauer Order Clerk (resigned following maternity leave Aug. 2)

Daniel Wiig Library Aide II (began Jan. 9)

-189- CATALOG DEPARTMENT Annual Report 1989

1989 was an extremely productive year for the Catalog Dept. A large budget carryover from 1988 was funnelled into the 1989 book budget translating into more materials to be cataloged. A record 26,705 new titles were added to MPLIC's collections in 1989. This represents an increase of 10.4% over 1988 and the most number of new titles added since 1973. To accomodate this increased workload, funds were allo­ cated for temporary staff and an additional OCLC M310 terminal was installed. A number of reorganization projects on the part of the subject depart­ ments kept the Catalog Dept. busier than usual with collection main­ tenance activities. REF to CIRC transfers increased over 80% over the previous year. This increase was largely due to the transfer of sound recordings within the Art/Music Dept. The Children's Services Dept. transferred a large number of books into its Folklore and His­ torical Collections accounting for much of the increase in CIRC to REF transfers. At the direction of the Chief of Central Library, the Dewey stacks were heavily weeded to ease the overcrowding situation that existed. This activity resulted in a 30% increase in Central withdrawals over 1988. The Catalog Dept. has been able to accomodate this increased load, but it was unfortunate that this project couldn't have been authorized before materials were barcoded and withdrawal would have been simpler and more cost effective. Work begun in 1988 to eliminate the bac~:o:~ of System-3 item cards developed into an entirely new set of procedures for the identification and withdrawal of missing materials throughout the Library system. In the Central Library, a new form was created for use by the Subject Depts. in notifying the Catalog Dept. that a barcoded item could not be located. These items are marked missing in MAX, and six months later a report is generated that is taken to the stacks so that another search can be made. The cleared report is forwarded to the departments for the purpose of reordering materials. One year after an item is marked missing, it is withdrawn. The Community Libraries mark materials missing often as the result of weeding projects within the agencies. Objective weeding lists based on circulation activity are generated from MAX and sent to the Community Library. Materials not found on the shelves are marked missing. The combination of weeding lists and missing reports is providing the Community Libraries with effective tools for collection maintenance and development. In 1989, the Minnesota Union List of Serials (MULS) was finally loaded into the OCLC Serials Control subsystem. Loading of MPLIC's holdings was particulary complicated because of the extent of its collection and the sublocations, or departments, that needed to be incorporated

-190- into each Local Data Record (LDR). After the existing MULS records were loaded, the MINITEX staff used the 1987 Periodical List working printout as the basis for updating MPLIC's LDRs. After this work was completed and after training by MINITEX staff, MPLIC assumed responsibility for maintaining its own periodical holdings on MULS. To our horror, the first thing we discovered was that the original MULS data base was never updated to reflect the fact that the Busi­ ness and Technology Departments had been split in 1983. Most Technology periodicals had a Business Dept. location code! In addition to the routine duties of maintaining MPLIC's holdings, both in-house and on MULS, Lisa Polee spent a considerable number of hours identifying and correcting the erroneous locations on MULS. As a by-product of her labor, the 1989 edition of the MPLIC Periodical List has benefitted greatly as corrections are made to titles and holding statements based on information extracted from the national records in OCLC. One of the shining accomplishments of 1989 was the production of the MPLIC Videocassette Catalog. It represents the first attempt to produce a catalog based on bibliographic data contained in MAX. The records were extracted and partially formatted using Geac's Report Writer software. The records were then transferred to a microcomputer where they were further formatted using Lotus 1-2-3 and Wordperfect 5.0. Production of this catalog was a cooperative venture between the Catalog and EDP departments and serves as the prototype for other catalogs to follow. One of the major projects I was involved in during the year with the other Technical Services Dept. Heads was writing the Request for Bid (RFB) for the expansion of the currect online system to support a public access catalog. My responsibility was to formulate the specifications for the online catalog and bibliographic maintenance components of the new system. The RFB was completed and distributed to vendors on September 19. Upon receipt of the bids in November, the Tech Heads analyzed the bids for compliance with the specifications and recommended the Geac's bid be accepted. While this was a lengthy and arduous process, it made us think and define what we really wanted to see in a new system. This was one of the busiest years for the Catalog Dept. and I am deeply grateful for the quality staff which I supervise. 1990 will present even greater challenges for us as we prepare for and implement a new online system. Already we've begun massive database cleanup projects such as deleting unbarcoded 966 fields and upgrading name, subject, and uniform title headings. Their hardwork is at the core of the department's success in meeting the demands placed upon it. Respectful 1v s1,1b_mitted, \ 1 \ i - . ., ;' \ 1)I ., ' I ) ),;1 °':i-· \ \ (,, -Id/~-- ·- ·.· ~-\ .l---'~-''' - David J. K i er Catalog Dept. ead

-191- CATALOG DEPARTMENT Departmental Statistics

1989 OCLC STATISTICS 1989 (Titles} 1988 (Titles) FTU's (First time use} 27,000 (est} 22,813 Original cataloging 875 (est} 661

TRANSFERS 1989 (Volumes} 1988 (Volumes) CIRC to REF 523 296 REF to CIRC 1,543 843 Inter-departmental 236 572 Pop Library transfers 1,709 741

BOUND PERIODICALS 1989 (Titles} 1988 (Titles} 1,863 1,956

COM UPDATES 1989 (Titles} 1988 (Titles} 64,000 (est) 65,000 (est)

COMMUNITY LIBRARY ITEMS LINKED 1989 (Volumes} 1988 (Volumes) 22,746 19,554

MAX BARCODING PROBLEMS 1989 (Volumes) 1988 (Volumes} 3,992 5,182

BARCODED WITHDRAWALS 1989 (Volumes} 1988 (Volumes) Central and Community Libraries 48,527 46,288

-192- CATALOG DEPARTMENT Staff Com~lement

1989 Pennanent Staff David Klaiber Librarian IV Cynthia Griggs Librarian II Van Houlson Librarian II Diane Tvedt Library Assistant I Betty Bauer Bibliographic Control Clerk Violet Carpenter Library Aide II

Jennifer Fort Library Aide II Phyllis Gretson Library Aide II Pat Hengemuhle Library Aide II

Lisa Polee Library Aide II Julia Sedlak Library Aide II James Stone Library Aide II Georgianna Tiggas Library Aide II Dorothy Britton Clerk Typist I

Gloria Hirt Clerk Typist I

Joanne Van Hale Clerk Typist I Muriel Barrie Library Aide I

-193- Max Retrospective Conversion Project

Jan Griffith Library Aide II To Jan 12 Dan Wiig Library Aide II To Jan 6

Temporary Staff

Jeffrey Gegner Librarian I I.5 To March 10

Frank Hennessy Librarian I I. 5 July 13-Aug. 11 Philip Youngholm Librarian I I. 5 Aug. 3- Cynthia Friday Library Aide I.5 Oct 16-Nov. 23 Kimberly Trulove Library Aide I.5 Oct 25-Dec. 31

-194- CATALOG DEPARTMENT Staff Activities 1989 David Klaiber Memberships American Library Association. Resources and Technical Services Division American Library Association. Library and Information Technology Assn. Music Library Association Committees MELSA Metro Area Catalog Task Force Conferences, conventions Music Library Association Annual Meeting, Cleveland, OH, March 15-18 Classes, workshops MINITEX Maintaining MULS workshop, Univ. of Minnesota, February 9 Meetings MINITEX/OCLC User Group Meeting, Earle Brown Center, May 12 Presentations MAX Online Catalog prsentation to Minneapolis Media Specialists, Washburn High School, October 10

Cynthia Griggs Memberships American Library Association Minnesota Library Association Committees MPLIC Conservation Committee. Disaster Subcommittee

Van Houlson Memberships American Library Association. Machine-assisted Reference Services Section

Diane Tvedt Classes, workshops The future of work and workers, April 3

-195- Jennifer Fort Classes, workshops The future of work and workers, March 8 Understanding yourself and others, July 11

Lisa Polee Classes, workshops MINITEX Maintaining MULS workshop, Univ. of Minnesota, March 14 The future of work and workers, April 3

Julia Sedlak Classes, workshops The future of work and workers, April 3 Understanding yourself and others, August 9 Assertiveness workshop, December 15

-196- ML~11iEAPOLIS PUBLIC LldRARY A~O INFO RMA TI or~ CE NT ER A,rnUAL CCLL·EC TIO N STATISTICS PAGE 1

BOOK CJL L EC TI IJ,\JS 1989

CENTRAL COMMUNITY LIBRARY LIBRARIES TOTAL ------~------JAN 1 ' 1989 l, 39 3, 2ft 7 461,402 1,854,649 AiJOED 1c;1:39 41,706 1./l THDR~WN 19 89 l l,125 JAN 1, lSSO 1,417,828 it 71,106 l,88P,,914

A TH E 1\J A EU "1 1"1PL IC TOTAL ------JAN l t 1939 l O O, 7 bo 1,75_j,881 1,854,64':I AJuEC l 9cH 2 :·! i T I-< DR A ~ 1~ 1999 132 JAN 1 ' 1990 lC)0,588 1,788,346 1,888,934

A1)J LT JUVENILE.: TCTAL ------JAN l ' 1989 l, 61d,575 236,074 1,854,649 AD JED 19 89 WI THlJRA'.oJN l 989 JAN 1, 1 9 S 0 l, 6 ft2, 9 7 8 245,956 1,888,934

;\LJulfldNS AND WITHDRAWALS FOR cor~MJNITY LI6RARIES AfZE iJUT 1 1\JCLUD:::LJ Ir< THIS SuMMARY REPORT BECAUSE THt FIGURES ARE NOT AVAILABLE FOR ONLINE AGl~CIES, AS ~XPLAINEU ON PAGc 5.

-197- ., ··-"-"--~~.,_,,. __ .~..,_,---,- .. -,-~---<,"------'"""'"'~~...,.,--

NON-PRINT CCLLECT IONS--Cf.:l~TQ,AL Ll BRA RY P/-1G[' 2

1989

CLJMP.4C T DISCS IN LI l::lRAR Y JAN 1, 1989 65S ADDt:U 1939 508 rilTHORAWN 1989 23 CdMP~C T orscs IN LIBRARY JA l'~ l' l 990 ••••••• 1, Ut 4

C01"1 P UTE R SCFTi'iARE IN LIBRARY JA;~ 1' 19 89 20 l ADDED 1939 26 7 t'-IITHORAWN 198S 46 LOMPJTER SOFTWARE IN LIBRARY JA ,'4 1, 19 90 ••••••• lt22

Fl LMS- l 6i~M IN LIB R Af{ Y J Ai\J 1 ' 1989 3,119 ADDED 1989 53 l'I I THORA WN 198S FI LMS-16MM I N Llt>RARY JAN l ' 1990 ••••••• 3,172 f-ILMSTR[PS IN L!t>RARY JAN 1 ' l

MI CRO.-BOUKS Ii~ Lil::lRARY J A,~ 1 ' 1989 2 ,3lS ADDED 1989 660 ., vi I THDRAWN 1989 t:.. MI CR u.-BOOKS IN LIBRARY JAN 1, 199 0 ••••••• 2,973

MICRO.-NE~SPAPERS IN L 11::lRARY JAi~ 1, 1989 8,398 AD0ED 1989 195 l'IITHDRAWN 198S MICRJ.-NE~SPAPERS IN LIBRARY JAN 1, 199 0 ••••••• 8,593

MICRJ.-PERIDOICALS I~ LIBRARY JA:~ 1, 19 89 4,45<; ADDEO 19d9 141 WITHuRAwN 19 89 MICRJ.-PERIOOICALS IN LIBRARY JA,~ 1 ' 1990 ••••••• 4,600

MISCcLLANY* IN LIBRARY JAN 1' 19 89 1 U3 ADOE D l 9d9 WITHDRAWN 1989 MI SCt:LLAi'.JY If~ LI Bi

PHONuDISCS IN LlbRAqy J Ai'J 1, 1989 52, lt:'.4 AODt:O 1989 1,038 wl THDRAWl~ 1989 2,290 PHONOLJISCS IN LJBqARY JAN 1' 1 990 ••••••• so, 8 7 2

PHONGTAPES IN LIBRARY JA1~ l ' 1989 11,141 ADDED 1989 1,410 WITHDRAWN 1989 291 PHONJTAPES IN LIBRARY JAN 1 , 1990 ••••••• 12,260

SLIDES-2X2 IN LIBRARY JAN 1, 1989 33,349 ADDEC 1989 WITHDRAWN 19 89 SLIO~S-2X2 IN LIBRARY JA1~ 1, 1990 ••••••• 33,349

V IDEC IN LIBRARY JAi~ 1, 1989 2,250 ADDED l 9d9 779 l'iITHDRAWN 1989 17 I,\j VJ. Oi: J LIB~ARY JAN 1' l 99C) ••••••• 3,012 PAG F. 3

N01~-PR!NT ITEMS - ~E:'JlRAL LI BR ARY CCMPARATIVE STArtSTICS

Mi:::iJIA ADDED WI THDRAl-'.N l S 8 9 l'i 88 1989 198d

COMPACT DI SC 508 't40 i3 11

CCMPLJTER SW 267 12 46 44 f I U-1 S-16MM 53 36 2 FILMSTRIP~ 17 ,')

MICKG.-BUJKS 660 047 2

MICRC.-NEVIS l 9 5 193

MICRG.-PER 141 56

MISCELLANY*

PHtJNJDISCS 1,038 1,540 2,290 2,281

PHONJTAPt:S 1,410 7 BJ 291 519

SLIDES-2X.2 973

VIOEJ 7 7 9 782 17 2

TOTALS 5,0:l 5,637 2,669 2, 85':I

*r<.ITS, RtALIA, FLASH LAF<-OS, GA:~ES, FTC.

-199- PAGf 4

c3CJOK COLLECTIONS '3 y AGENCY

C0LLECTI0f\J ,\ DD tO WITHDRAWN COLL FC TI GN Alit: NC Y JAN l ' l 989 1989 1989 JAN l ' 1990 rlt:NAt: uM ADULT FICTIO·~ 72 72 ADULT NON-FICTION 100,687 2 182 100,507 JU VEN I LE 9 9 TUT Al lJ0,768 2 1!)2 100,588 1HRAL L IBr<.ARY ttU ULT FICTION 137,453 5,3.37 917 141,923 ADULT NUN- FI CT I ON 969,920 30,J72 15,142 934, 851) JUVENILE 80,893 4,023 88 4 84,032 i'Jt: WSPAPERS-3uLJND 2,799 2,799 Pt:RILlOICALS-tiOUND l.Jl,414 2,2L2 103,6:?6 TOT AL 1,292,479 41,704 16,943 1,317,240 ;') T Uu

clOOK COLLECTIONS BY AGENCY

COLLECTICN ADDEO ~~ I THDRAWi~ COLLE C Tl 0:'J AGENCY JAN 1, 1 crn9 1989 1989 JA1"4 l , 1990

,O::iEVELT AOUL T FICTIGJ 5, S18 5,506 AIJULT /\ON-FICTION l O, 136 9,694 JLJ VEN I LE 9,020 9,385 TOT Al 24,674 24,585 IJTHEA ST ADULT F IC TI 0,IJ 5,286 5, 7 3;z AOUL T /\ON-F IC TI UN 11,925 111836 JU VEi-.J I LE 7,613 7, '•'~4 TOTAL 24,824 25,062 J,'1NER AJULT FI CT I 1N 2,372 2,766 ADULT f\ UN-FI CT I ON S,931 10,646 JUVENILE 7,162 7,885 TOTAL 19,4t:5 21,297 \Li<. ER /\UUL T FILflCN 12,482 12,445 .A Du LT NO/\ - F I C T I O1~ 26,905 26,906 JUVENILE 16,436 17,642 ro TAL 55,323 56, 993 .\S HBURN AUULT FICTION 10,788 10,681 AU ULT NOf\-FICTION 22,428 23,25E J lJ VEN ILE 20,3C8 21,010 TO TA L 53,524 51+' 949 =tH3 I: R. PARK AuULT FI CT IC,IJ 3,69(: 3,647 AL.JULI i\1.JN-F ICTION s,1a1 '-t,579 JUVENILE 5,825 5,793 Tur AL 14,702 14,019

SYS T l::M TOTALS 1,85't,649 1, 8R8, 934

1/17/90 CATALUG DEPT & CHIEF OF TECHNICAL SERVICES

LL CCMMUNITY LIBRARIES WERE INVENTURIEO I,~ MAX /THE MINI\EAPOLIS AUTOMATED {RCULATICN CONTROL SYSTEM/ AND BROJGrlT ONLINE FOR CIRCULATION CONTROL DUPING 987. BECAUSE MAX DCES NOT KEEP STATISTICS OF ADDITIONS AND WITHDRAWALS, ONLY OTAL BOCK CCLLECTION STATISTICS ARE SHO~N FOR THESE ONLINE AGENCIES.

-201- PAGE

TITLES AUD ED AND WlTHORA'tlN

1 qa 9

~ODED TO CATALOG WITHDRAWN FROM CATALOG KIND UF 1~AT1:RIAL 1989 1988 1989 1988

'LI C t30CKS 2 2, 049 19,90,::l 1t, 15G 5,375

Kl OD IC ALS- BOU1'W 18 20

li'1PACT DISCS 926 633 l 1

J;"iPUfER SLJ Ff ~ARE 248 11 25 '-t

lLMS-lofJM 49 28 2

iLM.'.>TRlPS / SC U,'W/ 160

~ Ck.O.-t3CCKS 625 573 J

1CRO.-NEwSPAPERS

ICRu.-PERIODICALS

ISCELLANY* diJNOOl SCS 433 853 1,44i 926

'1JNOTAPES 1,786 1, 586 87 70 lOE:O 578 579 3 l

TCTALS 26,712 24,351 5,719 6,379

*KITS, REALIA, FLASt-'. CARDS, GAMES, ETC.

1/17/90 CATALOG DEPT

-202- CIRCULATION DEPARTMENT ANNUAL REPORT 1989

1988 was a year of unprecedented accomplishment within the Circulation Department as we completed the transition to on-line status. Was 1989 destined to be a year of stasis - indeed anticlimax? Destiny notwithstanding, the answer to that question was no. The dynamism of the department once again provided full measures of challenge and reward.

In 1989, we began assessing the requirements and responsibilities of a department re-defining its role in an era of decentralized circulation. Community Libraries operated with relative autonomy, routinely determining the disposition of overdue accounts pertaining to locally generated transactions. The staff of the Circulation Department performed that function relative to activity which occurred in the Central Library. The immediacy of the MAX overdue notification process led to unprecedented patron response to overdue billing. That, along with patron data entry, notice preparation and mailing, activity generated by the telephone renewal process, "holds" related activity, and continued maintenance of System- 3 records, occupied staff members not working in public service areas.

It has become increasingly clear that automated circulation will not substantially affect Department staffing requirements. The optimal number of staff must be determined by the need to adequately cover all public service points. While MAX facilitates decentralized circulation and provides access to an unprecedented quantity and quality of information, it cannot allow a staff member to be in two places at once. Patrons require, and deserve, a level of service which only adequate staffing allows.

A number of personnel changes occurred during 1989. The era of staff complement supplementation by members of the barcoding team came to an end. The departure in July of Circulation Department Clerk Kathy Langston was viewed with regret by all. Detailed as her replacement, Library Aide II Ruth Mazza ably provided transitional support. Barb Croft, upon becoming permanent Department Clerk, immediately demonstrated her commitment to serving the needs of the Circulation Department. I must express my appreciation for the efforts of Ann Norman, who handled a temporary detail to the Department's Aide II position with expected aplomb. It is a tribute to the entire staff that the personnel transitions caused no diminution of effectiveness.

-203- In spite of the decentralization of circulation, or perhaps because of it, Community Library staffs depended upon the availability of authorities to whom they and their patrons could appeal when confronted with non-routine, circulation related concerns. The Circulation Department Supervisor and Department Clerk continued to fill those roles. In an effort to maximize their effectiveness, the Supervisor and Clerk embarked upon a "Grand Tour" of the Community Libraries. During a four month period each Community Library was visited once, and valuable information was exchanged. The success of that effort suggests that it should be made an annual endeavor. During the course of the year, four MOP (MAX On-line ~rocedures) meetings brought representatives of the Community Libraries together with the Chief of Technical Services and the heads of Technical Services Departments. The meetings were focused, relevant, well-organized events in which opinions were solicited, views expressed, and procedures clarified. MOP meetings certainly will continue through 1990 and beyond.

Throughout the year, the Department Supervisor, in collaboration with Dianne Wachs of EDP, refined the production of circulation related reports. Ms. Wachs applied the GLUG programming language to our insights into the structure and inter-relationship of MAX data files. The result was the production of useful, customized reports, culminating in December with the long awaited, eagerly anticipated MAX long overdue report. Distributed among Community Libraries and Central Library Subject Departments, it was well received. The coming year will see continued effort to provide reports which are responsive to the demands of staff throughout the Minneapolis Public Library system.

The procedures and policies implemented in the Department during 1988 continued to demonstrate their merit during 1989. The Department staff became increasingly adept at dealing with the complexities of, and taking advantage of the utility offered by, an on-line circulation system. Despite a dramatic rise in circulation, as fewer unbarcoded items were encountered and more patrons were found to have been previously entered into the system, service became more efficient. June 12, 1989 provided a true test of every aspect of the circulation system. It was a "double day", courtesy of Library Kidfest II. Circulation was twice that of a normally busy day, and staff and equipment performed flawlessly.

The primary focus of 1990 will be the installation of the Geac 9000 system and the implementation of the public access catalog. The effects of these activities on the Circulation Department cannot be fully anticipated. I am confident that the staff will enthusiastically meet the challenges associated with these events. We remain dedicated to the provision of public service, and welcome any development which promises to enhance our ability in that regard.

Respectfully submitted, ~~~ Alan Lamden Supervisor, Circulation Department

-204- CIRCULATION DEPARTMENT STAFF COMPLEMENT 1989

Supervisor Lamden, Alan

Circulation Department Clerk Croft, Barbara: Appointed Sep. 5 (from Perm. Part-time) Langston, Kathy: Promoted, ILL Clerical Supervisor, May 17. Mazza, Ruth: Detailed May 17 to Sep.I.

Library Aide II Mazza, Ruth: Resigned Nov. 30. Norman, Ann: Detailed May 22 to Sep. 1.

Library Aides I (Permanent) Baker, Theresa: Appointed Sep.25 (from Perm. Part-time, Appointed Jul.IO) Booker, Harold: Appointed Feb. 13 (from Perm. Part-time). Jones, Jeanne: Transferred to Barcoding Team Feb. 13. Kent, Anita Lindberg, Doris: Retired Jan. 14. Long, M. Jean MacLean, Mary Norman, Ann Ogunrinde, Olaseinde Smith, Cynthia: Appointed Mar. 6.

Clerk I (Permanent) Nietz, Lorraine

Clerk Typist I (Permanent) Gunnarson, Miriam

Library Aides I (Permanent Part-time) Anderson, Iva: Appointed Oct. 30 (from Perm. F. T., Gire. to .5 Circ.,.5 Acq.) Anderson, S. Brian Anglin, Jane: Appointed Dec. 4. Grundner Andrea: Transferred to Walker Community Library Jun. 19. McCabe, Michael: Appointed Mar. 20 (.5 Gire., .5 Acq) Roessler, Irene Tasky, Janet

Library Aides I (Temporary Part-time) Johnson, Peg McMullen, Cheryl Rosenthal, Peter

-205- CIRCULATION DEPARTMENT CENTRAL LIBRARY CIRCULATION STATISTICS: 1989

1989 1988 Gain/Loss Days Open 290 290 Gate Count 815,091 820,239 5,148 (-) Adult Charge Transactions 806,6981 Juvenile Charge Transactions 116,755 Total Charge Transactions2 923,453 737,133 186,320 (+)

Estimated Value of Items Lost in Circulation: 1989 $473,000.003

REGISTRATION STA TISTICS: 1989 1988 Free Cards 39,982 54,757 Paid Cards 8 5 Deposit Card 2 2 Total Cards Issued 39,992 54,764 Total MPLIC Applications Processed4 39,992 54,764 MELSA Applications Processed 7,566 8,021 Total Applications Processed5 47,558 62,785

Reserves Placed in Central Library: 1989 12,1826

1. A means of providing a precise breakdown of circulation into adult and juvenile transactions was not available prior to 1989. 2. Includes ILL charges (included in 1988 statistics only after May 31 of that year) and video charges (included in 1988 statistics only after Oct. 2). Excluded are 16mm films, film strips, and slides 3. Value of items which became long (six months) overdue during 1989. 4. "Processing" involves: A. Entry of patron data into MAX, performed in the Circulation Department: and in Community Libraries; B. Preparation for mailing of selected cards, also performed in both the Circulation department and Community Libraries; C. A check of new applications against past circulation records, performed in the Circulation Department. 5. The decline in the number of registrations processed reflects the success of efforts to re-register, in MAX, patrons already possessing MPLIC and MELSA cards. 6. 1989 is the first year for which this information is available.

-206- ELECTRONIC DATA PROCFSSINO DEPARTMENT Annual Report

1989

It has been a satisfying and productive year for the Electronic Data Processing Department as we refined some of our operational procedures and prepared for monumental changes in 1990.

Within the goals and objectives of Technical Services, the EDP Department supports the use of computer technology to meet the information needs of the public and staff. Specific support functions in 1989 included the development and support of microcomputer applications, online MAX operations (circulation, Marc record management, catalog and acquisitions), statistical reports of library activities, and bibliographic reports on the Library's collection.

The growth in the use of microcomputers continued the trend begun in 1988. A new position of systems analyst/programmer-I was filled in February when Jeffrey Hotchkiss joined the staff. With his expertise in microcomputer programming and applications software, we were able to give far better technical support to the growing number of microcomputer users. In addition to user support activities (assisting with hardware and software problems) Jeff helped develop a catalog of video cassettes by transferring data extracted from the MAX database to the PC and preparing the data for printing on the PC using Lotus 1-2-3 and Wordperfect. Other jobs, such as the monthly activity report, personnel salary projection, and others, have been or are in the process of being transferred to MAX or to PCs. As with the video cassette catalog, Dianne Wachs and Jeff Hotchkiss are both working directly on these projects.

A significant personnel change this past year was the reclassification of our department's computer operator positions. After classification studies performed by the City's Personnel Department, the computer operator-I and computer operator-II positions were upgraded to CO-II and CO-III. These changes recognized the complexity of the positions and experience gained by the EDP staff. Norma Brown now carries out much of the MAX file management activities and shares "on-call" duties with Terry Veth and Dianne Wachs. Randen Erickson and Ahmed Omar are becoming more involved with the Geac system software and microcomputer applications.

MAX (the Geac 8000) completed its fifth year of operation at MPLIC with an astounding decrease in system downtime, most unusual for a computer system approaching the end of its expected life-span. Measured as a percentage of contracted maintenance hours, downtime was 1.5% in 1989, an improvement from the 1.7% in 1988. With capital funding secured, Terry Veth wrote the technical specifications for the "Request for Bid" for the expansion or replacement of MAX. The bids were opened November 21, and upon staff recommendation the Library Board accepted the most responsive bid of Geac for supplying hardware and software to implement an online public access catalog. At year-end, contract discussions with Geac were undeiway. Other MAX-related developments in 1989 included the testing and use of microbackup (to support circulation during periods of system downtime), the installation of Release 12.0 for all modules, and the expansion of the acquisitions system to support serials control. The management of computer operations was improved by compiling an EDP Supervisor's Emergency Manual for the on-call operators, and the Problem Escalation and Resolution Guide.

EDP staff is excited about the prospect of a new computer system being installed in 1990, not only for the challenge of a new system, but for the expanded service that an online public

-207- catalog will provide. The past year was tremendously successful; 1990 presents new challenges and opportunities.

Respectfully submitted,

Teny R. Veth Head, EDP Department

-208- ELECTRONIC DATA PROCF.SSING DEPARTMENT Annual Report - Addenda

MAX SYSTEM DOWNTIME SUMMARY - 1989

Downtime Downtime Equipment or Software Hours Coeff icient1 Total FEB MAX-B memory boards 1.0 1.0 1.0

MAR MAX-B memory boards 17.7 1.0 17. 7

JUNE Dual system software 2.6 1.0 2.6 JULY Printer 7.8 .25 2.0

AUG System software 1.0 1.0 1.0 Disk drive A-02 crash 11. 5 1.0 11.5

OCT MAX-B shared memory 3.9 1.0 3.9 Tape drive 18.5 .25 4.6

NOV Printer 2.0 .25 0.5 Printer 12.0 .25 3.0 MAX-B processor 2.5 1.0 2.5

Dual hardware 13.5 1.0 13.5

DEC MAX-A processor 8.0 1.0 8.0

71.8 hrs'

1Downtime hours are multiplied by the downtime coefficients specified in MPLIC's maintenance contract with GEAC.

1 Downtime as a percentage of contractual maintenance hours equaled l.5o/o (i.e., 71.8 hrs/ 4723.5 X 100%).

-209- ELECTRONIC DATA PROCF.SSING DEPARTMENT

STAFF COMPLEMENT AND ACTMTIF.S

Teny R Veth Deparbnent Head

Memberships American Library Association Library and Information Technology Association

Boards, Committees MPLIC Disaster Planning Subcommittee (ConseIVation) MPLIC Long Range Automation Task Force MPLIC Management Advisory Committee

Classes, Workshops Affirmative Action, Sept.21

Meetings, Special Events Geac Mid-Western/Eastern Users' Group, Wayne, MI, Oct.12-13

Presentations Library Board, Bid evaluations, Dec.20

Norma J. Brown Computer Operator-III, as of Aug.10, 1989

Classes, Workshops Introduction to Wordperfect, July 27-28 Understanding Yourself and Others, Aug.9 PC-DOS Training, Nov.8-9

Rand.en Erickson Computer Operator-II, as of Aug.IO, 1989

Classes, Workshops PC-DOS Training, Nov.8-9

Jeffrey Hotchkiss Systems Analyst/Programmer-I, began Feb.27

Conferences, Conventions Upper Midwest Microcomputers in Libraries Conference, Aug.17-18

-210- HLBCTR.ONIC DATA PROCF.SSINO DEPARTMENT

STAFF COMPLBMBNT AND ACTIVITIES

Jeffrey Hotchtias - Cont'd

Classes, Workshops SOFTTOUR '89, Egghead Software Inc., May 25 PC Trouble-Shooting and Repair, Datatech, Inc., Oct. l 0-11

Ahmed Omar Computer Operator-II, aa of Aug.10, 1989

Classes, Workshops PC-DOS Training, Nov.21-22

Dianne Wachs Computer Spec1aliat Classes, Workshops PC-DOS Training, Nov.21-22

-211- MAX BARCODING PROJECT Annual Report 1989 On January 27, 1989, with the transfer of Judith Thompson, Barcoding Project Supervisor, to the Personnel Ofnce, I assumed responsibility for the barcod­ ing project. I can report the following areas of the Central Library were completed: 2 passes of the open shelves in all departments, including videocassettes, 16mm films, and music sound recordings. 1 pass of departmental reference materials 1 pass of LC-classed books in the stacks 1 pass of Dewey-classed books in the stacks 1 pass of fiction books 1 pass of all materials in the juvenile stacks 1 pass of MPLIC L-classed books (biographies) 1 pass of the Municipal Information Library 1 pass of the Children's Dept. Folklore Collection 1 pass of the automobile shop manuals 1 pass of MPLIC Z-classed music biographies 1 pass of LC-classed books in the Special Collections' vault The following areas were begun, but not completed: Other areas of Special Collections, including the 19th Century American Studies Collection. Children's Dept. Historical Collection The following areas have not been barcoded: Art Dept. Reference Cage MPLIC *Ag, Age, V, and Z-classed materials, except as noted above. Several large sets were put on hold because of system-imposed limita­ tions on the number of 966 fields (item records) that could be attached to a single bibliographic record.

-212- With the existing complement of Barcoders, funds for the MAX Project were forecast to be depleted before the end of 1989. Discussions with the Associate Director's Office and the Personnel Office began in April on the placement of the Barcoders after the MAX funds ran out. It was de- cided by the Executive Board that beginning in June, Library Aide I vacancies throughout the Library system would be first offered to the Barcoders, in order of seniority, before being opened up for transfer or promotion. The first Barcoder was placed on June 26 and the last on January 2, 1990. The action taken by the Administration provided for the completion of barcoding of several key collections while at the same time enabling a smooth phase out of the project. Under the skillful planning and supervision of Judy Thompson all the Community Libraries and most of the Central Library are barcoded. It was a joy to work with Judy when she was in charge of the Barcoding Project and the preparations she made prior to leaving made my assumption of leadership of the Barcoding Project effortless. The Library will benefit for years to come from her unwavering dedication to the Barcoding Project.

R. : e~pecvu;y.l '-.,)·, SU~Uli.cd, \) :;,. '.) \ / -- ,, ' ,•, ' ·,·· ·' /,·-..( -, __,., '- ', ' / ' .. - \' /'_ David J. K~i~er ·- Catalog Dep~~ead

-213- MAX BARCODING TEAM Staff Complement

1989

Theresa Anderson Library Aide I To July 17

Tahseen An'.sari Library Aide I To September 11 Theresa Baker Library Ai de I To July 10 Liv Belgum Library Aide I To December 4 Eric Benson Library Aide I To June 26 Charissa Eason Library Aide I To Jan 2, 1990

Jeanne Jones Library Aide I To June 30

Mike McCabe Library Ai de I To March 30

Leroy Pulles Library Aide I To July 18 Brian Zluticky Library Aide I To July 31

-214- PREPARATIONS DEPARTMENT ANNUAL REPORT 1989

In February, a preservation specialist came to the library to speak on the basics of preservation and recommended we convert a small free standing guillotine cutter to a creaser by rounding the blade. This was accomplished with an expenditure of a mere $12.00. A new machine of comparable design costs several thousand dollars. We can now make quality enclosures for books in all states of disrepair.

In April, the bindery installed a new roller-backer, and like the double-fan adhesive binder it is pneumatically controlled. The two machines allow us to provide archival binding services, thus adding to the longevity of library materials.

Following the department head's participation in a workshop in July at Johns Hopkins University, the bindery initiated a training program for the bindery staff. This included various book and paper repairs, and the construction of enclosures. Bindery staff also attended a workshop on treatment decision­ making, enabling them to better evaluate materials and implement appropriate preservation techniques.

Over the course of the year the bindery staff undertook a major clean-up and reorganization of the bindery, which facilitated production and improved output.

Our contract for bookbinding with Houchen Bindery was not renewed for 1990 because of poor quality workmanship and a high percentage of errors on work accomplished. Our other two commercial binding contracts with American Bindery and Hertzberg New-Method remain in force. Both continue to provide us with acceptable levels of service.

Since the introduction of the online system, there has been no review of procedures in the processing area. The packaging of certain multi-piece items (i.e. books accompanied by cassettes), has become a problem because of a lack of material to house the varying sizes. A reevaluation in the upcoming year will help streamline procedures.

The Diamond power cutter was moved in December from the bindery to the print shop. This opened up valuable space, and eliminated our responsibility for cutting paper and printed forms. This will save the Preparations Department staff over 230 work hours per year.

-215- At various intervals during the year the bindery monitored the humidity and temperature of the Central Library Building using a hygrothermograph. We found that the humidity in the building is largely dependent on the quality of air brought in from the outside. For example, rainy weather resulted in an increase in humidity inside the building. It was also found that in off hours climatic changes were allowed to take place (i.e. air conditioning turned off in the summer, heat turned down in the winter), thus causing undue stress on library materials.

Preparations teamwork was exceptional and we experienced no backlogs in the bindery or processing units, even though there was a substantial increase in requests for our services. I fully appreciate their efforts and extend my gratitude for their cooperation. Jlt~7R~.•. s.··p·~i-u~ly ,~yours, Mary · an Su.pervi_$or, Preparations Department L/'

-216- PREPARATIONS DEPARTMENT

PERSONNEL 1989

Mary Kramer Supervisor

Thomas Edin Bookbinder (retired 1/13/89)

Ross Loomis Bindery Worker Bookbinder (detail 1/17 /89-3/10/89 permanent 3/12/89)

Linda Loven Bindery Worker

Betty Julin Bindery Worker (started 5/8/89)

Tamerra Wallingford Book Preparation Aide (leave of absence 6/17 /89-8/7 /89)

Maribeth Boyce Bindery/Processing Aide

Kebede Gebreyes Bindery/Processing Aide

Sheila Matthews Bindery/Processing Aide, (detail to Book Preparation Aide 6/17 /89-8/7 /89)

Dorothy Richter Bindery/Processing Aide

Leslie Ross Bindery/Processing Aide

Charissa Eason Bindery/Processing Aide, part-time, MAX Project

Tahseen Ansari Bindery/Processing Aide, part-time, MAX Project (transferred 9/8/89)

-217- PREPARATIONS DEPARTMENT

STAFF ACTIVITY 1989

Mary Kramer - Preservation and Conservation Workshop, Johns Hopkins University, Baltimore, MD - Preservation Management, - April - Preservation Treatment Decision-Making, - Nov. University of Wisconsin, Madison, WI - Preservation Treatment Decision-Making, WISPPR, Eau Claire, WI - Disaster Preparedness - The Book and Its Conservation: Practical Preservation Decisions, Cooperative Preservation program, hosted by the Minneapolis Public Library - Library Staff Role in Successful Preservation Programs, presentation by Sally Roggia, University of Wisconsin Minneapolis Public Library - Supervisory Training, dor and associates - Preservation Committee, permanent seat

Ross Loomis - Preservation Treatment Decision-Making WISPPR, Eau Claire, WI - Working Smarter: A Winning Strategy, Civil Service - Personal Effectiveness on the Job, Civil Service - Assertiveness Workshop, Civil Service

-218- Staff Activity - continued

Linda Loven - Preservation Treatment Decision-Making, WISPPR, Eau Claire, WI - The Book and Its Conservation: Practical Preservation Decisions, Cooperative Preservation Program, hosted by the Minneapolis Public Library - How to Work More Effectively With Others, dor and associates - Preventing Sexual Harassment, Civil Service

Kebede Gebreyes - Preventing Sexual Harassment, Civil Service

Leslie Ross - The Book and Its Conservation: Practical Preservation Decisions, Cooperative Preservation Program, hosted by the Minneapolis Public Library

-219- PREPARATIONS DEPARTMENT STA TISTICS

1989

IN - HOUSE BINDERY

Books Rebound - Hardcover 1,389 Books Rebound - Other 1,483 Paperbacks handled for treatment decision making 11,137 Music Bound 149 Enclosures/Boxes 134 Encapsulated Pages/Posters 52 Pockets 114 Pages Replaced 359 Minor Book Repair 798 Paper Cutting (hours) 233.5

COMMERCIAL BINDERY

Books - Houchen Bindery 1,765 Periodicals - American Bindery 2,226 Permabinding - Hertzberg 1,836 Central (1,236) Community (600)

PROCESSING 1989 1988

BOOKS Cataloged 109, 771 98,771 Reference 19,042 15,100 Spine Mark 1,139 1,590 Plastikleer 49,200 47,400

PHONODISCS Central 1,365 1,903 Community Libraries 397 851 Kits w/discs 275 65 2,037 2,819

PHONODISC CASES REFURBISHED Art/Music phonodiscs 1,246 100 Art/Music phonotapes 117 384 1,363 484

-220- PROCESSING - continued 1989 1988

PHONOTAPES Central Library 3,476 1,701 Community Library 4,401 3,498 Kits w /tapes 1,476 934 9,353 6,133

VIDEO TAPES labeled, stamped, linked 633 718

COMPUTER SOFTWARE Discs 315 382 Manuals 264 385 579 767

VERTICAL FILE MATERIALS labeled and stamped 627 1,358

COMPACT DISCS Discs 2,110 1,167 Manuals 53 23 2,163 1,190

MICROFORM Microfilm (Patents) 328 Microfische 454 782

CIRC DISCHARGES Number discharged 6,663 Holds 201

POP LIBRARY Paperback (uncat) 6,175 7,251 Hardcover 1,957 2,616 8,132 9,867

REPAIRS(Plastikleer) 1,623

UNCAT PAPER (Central only) 6,379 6,625

MAGAZINES REINFORCED (Central only) 2,996

ITEMS BARCODED 112,000 102,000

-221- REPORT OF THE MINNEAPOLIS ATHENAEUM

FOR THE YEAR 1989

I To the Board of Directors:

This one hundred thirtieth annual report of the Minneapolis Athenaeum marks the one hundred fourth year of its association by contract with the Minneapolis Public Library and Information Center and the fifth year of its first fifty year contract.

STAFF AND BOARD OF DIRECTORS During 1989 there were no changes in the staff serving the Athenaeum. The Board of Directors met on April 10 (the first meeting), May 16 (the second and annual meeting), and November 16 (the third and final meeting). The following were re-elected to the Board at the annual meeting: Mrs. Benton J. Case, Thurza Cleveland, Mrs. George W. P. Heffelfinger, Bill Laird, B.J. Lillehei, Mrs. Frederick C. Lyman, Jack Parker, Walter Pratt, Frances Reid, Bernice Thornton, and Crane Winton. Sally Anson went off the Board while Kay (Mrs. Gerald A.) Erickson and Charles Hann came on. Ann Higgins continued as President of the Library Board in 1988 and thus ex officio representative to the Athenaeum Board. The officers elected at the May 10, 1988 annual meeting were returned to office in 1989.

COLLECTIONS COMMITTEE The Collections Committee held itq firR~ meeting May 24. Present were the Athenaeum Librarian as Chair, Betty ~ruce Fugazzi from Central Library, President Laird, B.J. Lillehei, and Jack Parker. Crane Winton was absent. The main items for evaluation were items from the H. Bradley Martin sales of June 6 and June 7 at Sotheby's in New York. The Athenaeum Librarian felt the Athenaeum should attempt to get one of the letters by Audubon in which he discusses work on obtaining subscribers in Great Britain for his new work (items 25, 27-29 at the June 6 sale). He also felt any of the following four items (nos. 125, 127, 138, 233) would be worthy additions to the Spencer Collection. He also presented an 1861 mixed set of Audubon, Bateman's~ Monograph of Odontoglossum from 1874, and Dard Hunter's Papermaking ~Handin America for consideration.

After some discussion, the committee decided on the following course of action: Bid to a maximum of $8,000 (excluding 207. premiums) at the sale of June 6 on items 25, 27-29 to obtain one, and only one, Audubon letter. Bid to a maximum of $10,000 (excluding 207. premiums) at the sale of June 7 on items 125, 127, 138 and 233 to obtain as many examples as possible. In addition, attempt to obtain the Bateman work.

The following were obtained: l)at the Jane 6 sale item 25, a letter to Lucy Bakewell Audubon by John J. Audubon trom London dated 28 May 1827, 3 pages, for $3,500; 2)at the June 7 sale item 127, Howard E. Jones, Illustrations of the Nests and~ of Birds of Ohio. Circleville, Ohio (1879) - 1886, one of thirty-five handcolored subscribers' copies of one of the rarest American bird books, for $11,000 -- total on two items,

-222- - 2 - including premiums, postage, and handling: $17,427.66; and 3) Bateman's monograph.

The second and final meeting of the connnittee was held December 5. Present were the same members as at the May 24 meeting. Again it was items from two upcoming H. Bradley Martin sales, this time of December 12 and 13 at Sotheby's in New York. The Athenaeum Librarian submitted 17 items for consideration for the Spencer Collection. Guidelines to be considered in selections and prioritization of same were then discussed. Some topics reviewed included the following: condition, association, scarcity, "famous firsts", handcolored plates, content, price, artists/illustrators, geography, and relationship to the collection assembled,

The committee voted to bid to a maximum of $15,000 (excluding 20% premiums) at sales of December 12 and 13 on 15 items. The Athenaeum was successful on numbers 1368, 1387, 1516, 1527, 1900 and 1938 (see below for further description) for a total of $17,985.00, including premiums, postage, and handling.

The total number of volumes in the Athenaeum collections throughout Central Library as of January 1, 1990 was 100,588, Purchases continue to be confined to the five collections maintained within the Special Collections Department. Expenditures continue to be concentrated in the Heffelfinger and Spencer Collections, Continuations continue to absorb a good deAl of the money dedicated to the History of Books and Printing Collection.

Supplementing new acquisitions mentioned in detail above are the following purchases of note: SPENCER COLLECTION Ex libris H. Bradley Martin l)Itern 1368. Bechstein, Johann Matthaeus. Gerneinnutzige Naturgeschichte Deutschlands nach allen Reichen. Leipzig, 1801-1809. 4 volumes with 105 handcolored and 11 uncolored engraved plates. Famous naturalist specializing in ornithology. Major work, Contains variant title and rare supplement.

2)1 tern 1387. Bewick, Thomas. British Land Birds (accompanied by:) British Water Birds. Newcastle, 1825.~ ~~- ~~-2 volumes with 315 wood-engraved plates by Bewick with 6 extra wood-engraved plates by same, mounted. Some plates with pencilled captions. One of 100 copies on large paper, presented by Bewick's daughters to J, F. M. Dovaaton.

3) Item 1516. Donovan, Edward. The Natural Histori of the Nests and~ of British Birds. London, 1826. First edition of "very scarce" work, with unusual, imaginatively colored plates,

-223- - 3 -

4)Item 1527. Edwards, George. Advertisement. London, 17 January 1751. One leaf small folio prospectus for Edward's Natural History of Uncommon Birds.

S)ltem 1900. Swainson, William. Zoological Illustrations. London, 1820-1823. 3 volumes with 180 fine handcolored lithographed plates. Fine copy of first edition of first English bird book illustrated by lithography.

6)Item 1938. Viellot, Louis Jean Pierre, et al. Faune Franxaise. Paris, 1820-1830. 12 volumes with 287 handcolored engravings. All published and quite rare.

NORTH AMERICAN INDIANS COLLECTION l)Exchange of duplicate plate (Folio I. Plate No. 17) for plate in three states (Van Gelder, Tissue, and Vellum), Publisher's Prospectus, and Subscription Agreement •

. HEFFELFINGER COLLECTION J)LaFnnt~ine, Jean de. Fables Choisies. Amsterdam, 1728. SeLund illustrated edition of 18th century, executed by Ecr~ar~ Picart, called by one critic "the outstanding professional illustrator of the first third of the eighteenth century".

2)LaFontaine, Jean de, Fables Choisies. Bouillon, 1776. Adorned with 247 full page copper engravings, some with English translation penciled beneath.

GIFTS ~~Mrs. Lyman, as in past years, gave the Athenaeum $500.00 at the end of the year. A suitable addition to the North American Indians Collection is still being sought. In December Mrs. Heffelfinger donated copy 775 of 1450 numbered copies signed by Arthur Rackham of Aesop's Fables published in 1912 to be added to the Heffelfinger Collection. This volume had been richly bound by Bayntun (Riviere) at Bath, England.

CONSERVATION After &,me discussion the Minneapolis Public Library agreed to allocate again 207. of its conservation budget to address Athenaeum books from their five collections. The following were restored by Scott Husby for $3,000.00 in 1989: !)Sowerby, James. English Botany. 8 volumes; 2)The ~ of Common Praxer. Hamilton, 1842. Bishop Whipple presentation copy; 3)Events in ~~ Histori. Lancaster, 1841; 4)Featherstonhaugh, G.W. ~ Canoe Vo~age ~~ The Minna~ Sotor. London, 1847; and S)Aesop. ~ Fables of Aesoe, London, 185 7.

-224- - 4 -

In addition, the following three items were sent to the University of Minnesota Bindery for archival photocopying and binding: l)George Catli~'s The Lifted and Subsided Rocks of America. London, 1870; 2)The Indians' Revenge; or, Days of Horror. San Francisco, 1891; and 3)E.G-.~ Lindsey's Marie, or, Fort Beauharnois. Minneapolis, ~1893. The cost of $150.65 was absorbed in the Brittle Books Program administered by the Conservation Connnittee for the Minneapolis Public Library.

PUBLICITY The History of Books and Printing Collection continued to be mined by audiences not served by similar repositories in the Twin Cities metropolitan area. A Minnesota Center for the Books Arts (MCBA) class in February and a Minneapolis College of Art and Design (MCAD) class in Merch were but two beneficiaries.

A great deal of cooperation between the James Ford Bell Museum of Natural History and Minneapolis Athenaeum transpired in 1989. In February Ian Dudley, conservator, and Don Luce, curator, made contact to review the Athenaeum 1 s copy of Audubon's Birds of America and Mark Catesby's The Natural Histo:Er of Carolina, FTorfcia and the Bahama Islands. Perusal of the first title assisted them in deciding how to handle their double elephant folio (they decided to disbind their folios). Perusal of the second convinced them that they wished to borrow the Athenaeum's 1771 two volume set (they did).

In August Don Luce returned to photograph Catesby in preparation for the exhibition now prepared to open in December. The opening reception to the show entitled "Pioneers of Bird Illustration" was set for December 2. Members of the Board and executives from both the Minneapolis Athenaeum and Minneapolis Public Library were invited. The Minneapolis Athenaeum Librarian and Head of the Special Collections Department represented both groups that night.

Later that month the Athenaeum was cited in the Bell's Natural History Leaflet Number 10. Furthermore, a presentation copy of a Bewick work accompanying this exhibition was given to the Athenaeum Librarian for his assistance. (This item is to be added to the Spencer Collection.)

The Athenaeum benefited from the preservation article penned in April by the Athenaeum Librarian for the Minnesota Library Association Newsletter and from the appointment of same in the same month to the Local Arrange­ ments Committee for the 1990 Rare Books and Manuscripts Section Preconfer­ ence to be held in the Twin Cities June 19-22. At their annual meeting in May the Board went on record to support an evening re~eption during that meeting.

By mid-year benefits began to accrue from the cosponsorship of the Carleton College show on Conservation installed in the exhibit cases on the fourth floor and from the ~ppearance of new Athenaeum acquisitions in a

-225- - 5 -

display case outside Room 312 and of current periodicals from the History of Books and Printing Collection filed in a magazine rack inside Room 312.

In October the Athenaeum Librarian supplied the Minneapolis Public Library with a Collection Development Policy for the Minneapolis Athenaeum which included sections on scope, limitations, and de-accessioning.

By November the Athenaeum Librarian had supplied Dr. Norman Baker with information for a publication to appear in 1990 entitled Bibliography of Orchid Literature in the Twin Cities Metropolitan Area.

Two changes initiated by President Laird during the year were "change of venue" for Board meetings and the initiation of an annual Christmas reception. The former was to enable Board members to see how other repositories function in the Twin Cities area. In November we met at the Elmer L. Andersen Horticultural Library at the University of Minnesota Arboretum. A luncheon preceded the meeting, while a tour by Richard Isaacson, librarian at the arboretum, followed it. At this meeting the Board supported a separate bookplate for the Heffelfinger Collection and received a copy of an RFP submitted by the Head of Special Collections to the Chief of the Central Library on the question of transfers.

The first, annual Athenaeum Christmas party occurred December 8. President Laird hoped by means of this activity to be able to draw together all present and paot membe::.s of the Board of Directors annually. With assistance from the Friends of the Library, President Laird and the Athenaeum Librarian greeted Elizabeth Crosby, Marion Cross, Kay Erickson, Betty Bruce Fugazzi, Ann Higgins, and Jack Parker on that date.

By the end of the year a new flier entitled "The Minneapolis Athenaeum" appeared in the public racks at the Information Desk on the first floor.

The highlight in 1989 for this librarian was the opportunity to suggest, to have bids placed, and to obtain jewels from the H. Bradley Martin sales in June and December for the Spencer Collection. Such acquisitions move the Spencer Natural History Collection ever closer to becoming an "area of excellence".

Respectfully submitted, ~-R.~

Edward R. Kukla ,".tL~naeum Librarian

-226- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

ANNUAL REPORT OF THE DIRECTOR ANNUAL REPORTS of DEPARTMENTS COMMUNITY LIBRARIES ATBENAEUM

1989

Volume II CONTENTS

VOLUME II

COMMUNITY LIBRARIES

1989

Chief of Community Libraries . 1 Community Libraries Book Selection Office 14

Community Libraries District I. 26 North Regional. 29 Northeast 36 Pierre Bottineau. 41 Webber Park. 45

District II 50 Southeast 52 Sumner 55 Walker 58

District III • 66 Hosmer 68 Linden Hills 72 Washburn. 76

District IV 81 East Lake 83 Franklin. 88 Nokomis . 92 Roosevelt 97 COMMUNITY LIBRARIES

ANNUAL REPORT

1989

Community Libraries experienced a high-energy year resulting in solid accomplishments, attainment of objectives, and continued growth in the use of community libraries without increases to the staff complement. Community Libraries continued to strengthen its partnership role in supporting efforts to prepare children for school-readiness, to celebrate the cultural diversity of Minneapolis, to encourage adult literacy, and to provide a cultural, educational, informational and recreational resource for neighborhoods.

Circulation gains in 1989 contributed to this high-energy year. Circulation reached 2,068,173, representinga 2.3% increase over 1988, and the highest circulation in 28 years! Although ten of the fourteen agencies gained circulation, Washburn Community Library increased an outstanding 20,542, almost half of the Community Libraries' overall gain. Data provided by the Library's automated circulation system for 1989 and an estimate from 1988 show that the gain in circulation was in juvenile materials. While adult circulation decreased 9.3%,juvenile circulation jumped a remarkable 27%, comprising 40% of Community Libraries' total circulation.

This increase in juvenile circulation is partially attributable to assiduous staff programming and community networking and outreach. The summer reading program, "Library Kids Have Tons of Fun," reached record-breaking registration and program attendance records. Over 11,000 children, a 3% increase over 1988, registered to read, and over 26,000, a 4.6% gain over last year, attended summer programs of puppetry, storyhours, live animal shows, juggling, films and more. Community Libraries' staff working with children provided approximately 40% of the summer programming. They also collaborated with the Media Department at Minneapolis Public Schools and Donna Erickson, children's activities expert for the television show, "Good Company," to create a ten minute promotional video for the summer reading program which was used in Minneapolis Public School classrooms. Although the summer reading program was coordinated by the Children's Department at Central Library with the assistance of representatives from Community Libraries, 92% of registrations and 86% of the program attendance happened in community libraries.

The summer bookmobile made a solid contribution to increases in juvenile circulation and to spreading the joy of reading to children. Stocked almost exclusively with children's paperbacks and partially funded by the Minneapolis Foundation through the City's 1989 Summer Youth Initiative Fund, the bookmobile provided 191 hours of library service, June 14 through August 25, to children in 16 City parks. Seven of these parks operated all day childcare programs. The Minneapolis Park Board's support of and cooperation with this project helped to yield the ex·cellent results of 569 new library cards, 883 summer reading program registrations, and 18,919 circulations or 99 books per hour, a rate second only to Washburn Library's 119 items per hour.

-1- The Library joined a national effort to encourage children to read by engaging in "Year of the Young Reader" (YYR) programming throughout the year. As an objective of Community Libraries, a joint YYR committee was established with representatives from Community Libraries, the Children's Department and the Public Relations Department. The committee did a superb job of planning and implementing their creative ideas. The YYR theme was interwoven into children's programs and services by creation of special publicity including a YYR brochure promoting reading and use of the library which was distributed to all kindergarten and first grade students in Minneapolis Public Schools. A highlight of YYR was a "Reading Fair" held on February 15 at Minneapolis Head Start Center, co-sponsored by Parents in Community Action and partially funded by a Community Education Youth Development Grant. Sixteen community organizations participated in the fair, and approximately 700 attended, may of whom were at-risk children and their parents. During that same week, the Library's bookmobile was stationed at Head Start Center for use by classes. Subsequently, a deposit collection of children's paperbacks was placed at Head Start Center because it has no library. A video of this well-received fair was created with the assistance of the Film Department, and over 50 library staff helped to make this event a success. It was widely recognized when nominated for the Minnesota Library Association's Public Relations Award (the "Reading Fair" came in second). A description of the YYR fair was published in the July 1989 issue of School Library Journal and in the Minnesota Library Association Newsletter. Special events in all community libraries during Children's Book Week in November served as a YYR finale.

Community Libraries participated in other efforts to encourage reading readiness in children. In December, the 1990 reading program "School America" was officially launched at Sumner Library where Mayor Donald Fraser was present to pledge his support. The program, sponsored by the Minneapolis-St. Paul Alumni Chapter of Delta Sigma Theta Public Service Sorority, promotes literacy among children and aims to recruit and register adults who promise to read a story a week to a child. Mayor Fraser began the registration by reading to a child on his lap. A "School America" table was also featured at the Linden Hills "Fun Fair" in November during Children's Book Week.

Also during 1989, Joanne Bondy from Franklin Library appeared on the program "All About Kids" on Regional Cable Channel 6 along with librarians from Hennepin County Library to discuss ways to provide library materials and services to children in racially and culturally mixed communities. Children's staff provided training for Plymouth Christian Youth Center's "Rocking Reading" program, helping to introduce children to books, and three workshops were given to staff of Minneapolis Parks and Recreation to prepare them for their "Recreational Reading" program.

Community Library staff provided an average of 31 in-library presentations a week this year or slightly more than 2 programs per agency each week. The bulk of the presentations were aimed at children. Overall, in-library programming increased 4% to 1,606 with audience attendance of 50,524, a 6.5% increase over 1988.

Staff workloads were also affected by increased reference activity. While not as intensive as in the Central Library, reference inquires continued to climb in

-2- Community Libraries by 6% over last year. North Regional was particularly busy, answering 9,692 more reference inquiries this year. This 18% gain for North Regional placed it ahead of Walker for the first time as the agency answering the most reference questions.

Community Libraries continued to contribute to efforts to improve adult literacy in Minneapolis. The Franklin Learning Center (FLC) in its second year of operation at Franklin Library was successful in enrolling 376 students, a more than 200% increase over the first year. Native American Indians represented the largest ethnic group served, comprising 35.5% of those enrolled. Students completed GED tests, began full-time jobs, enrolled in college, and met their our personal learning goals as a result of computer-assisted, individualized learning programs. Referrals from a variety of agencies such as Smart Start and Twin Cities International Program Basic Skills Hotline plus 2,650 hours of volunteer assistance have enabled the Center to assist growing numbers of students. The Minnesota Literacy Council provided 16 volunteers, and the Friends of the Minneapolis Public Library provided 10. FLC also served as an associate site for the Minnesota Literacy Council's Laubach and English as a Second Language tutoring programs. In addition, three life skill workshops on resume writing, interviewing skills, and introduction to computers were held at FLC with the assistance of the Franklin Library staff.

Community Libraries cooperated with the Minneapolis Employment & Training Program's Transitional Work Internship Program (TWIP) to place three interns at agencies. The TWIP program was established to provide high school dropouts below age 22 with a meaningful work experience while they completed their GED. Northeast, Hosmer and The Franklin Learning Center provided worksite placements for this program. The intern placed at Franklin Learning Center assisted in the Center's work and used the computers to improve his basic skills for GED completion.

The Northside Reading Center continued to use space at Sumner Library for training of literacy tutors and instruction of adult learners including a growing Southeast Asian population for which it provided English as a Second language classes. Sumner also provided classroom space for the University of Minnesota. In November, Currie Neighborhood Center, a service of Pillsbury United Neighborhood Services, Inc., began providing job counseling assistance Monday afternoons at East Lake. Overall, meeting room use increased in Community Libraries for the third consecutive year with a 9.3% increase in 1989. Walker Library's meeting rooms were used more than any other agency with an average of 30 meetings per month. Walker's conference rooms were used continuously.

Sumner Library served as the kick-off location to "Erase Illiteracy," a joint public service campaign of the Library and Naegle Outdoor Advertising, Inc. Naegle billboards with the "Erase Illiteracy" slogan and the Library's name were placed in locations throughout Minneapolis. The September 1989 issue of American Libraries pictures staff from Franklin Library and the Franklin Learning Center, students of FLC, and former Library Board member Rip Rapson standing before an "Erase Illiteracy" billboard near Franklin Library.

-3- Franklin Community Library also drew attention when it celebrated its 75th anniversary on September 21. Over 400 people attended the event which featured an oral history slide show, A Scandinavian theme reflecting the library's early history, and a juggling and magic act by Vons the Yuggler. Invitations for the anniversary party depicted the architect's sketch of the library as it was constructed in 1914.

Community Libraries contributed to the Library's goal of applying new technology to improve service and operational efficiency. Modems and telecommunication software were added to computers at North Regional and Walker, providing the capability for online searching. In September, access to Datatimes was made available to the public. Walker and North Regional were also connected to LUMINA, the University of Minnesota's catalog and CLIC, the College Libraries In Consortium's catalog. The Minnesota Career Information System (MCIS) developed by the Minnesota Department of Education was installed on the hard drive of an IBM compatible computer with printer at Walker Library to provide interactive computerized career guidance software to the public. Walker is the only public library among approximately 250 sites in Minnesota that offers MCIS. InfoTrak, a CD-ROM database, was added to the four district libraries to improve bibliographic access to periodical articles. The microfilmed Magazine Index was transferred from the district libraries to Nokomis, Northeast, Linden Hills and Southeast. Sumner and Hosmer each received an Apple II GS computer with a color monitor for public use. On December l, a variety of educational software was made available for children and adults for in-library use. The public may also bring their own software for use on the computer. This program will be evaluated in mid-1990.

The use of technology and computers continued to serve as a collection development tool for meeting the informational and educational needs of the neighborhoods. Other collection development objectives for 1989 were met by expanding the adult basic education collections to six agencies, switching to new large print standing orders with more reader appeal, enlarging the collection of talking books and compact discs, reorganizing and rebuilding the vertical file collections.and increasing dollars to enhance juvenile nonfiction collections and the Native American Indian collection at Franklin Library. Use of the "Black History" Collection at Sumner was promoted by creation of an attractive brochure with illustrations from African Designs from Traditional Sources by Geoffrey Williams. Money for materials was again received by the Library through LSCA Title I funds. This was the first year Community Libraries received half of the grant amount. These extra funds allowed purchase of additional reference books for community libraries. "Missing lists" provided to agencies from Technical Services for the first time since conversion to the automated circulation system improved inventory control and information for replacement of materials. The Book Selection Librarian, Daniel Teisberg, completed development of detailed circulation and collection inventory reports using files from the GEAC automated system and importing them to a Lotus 1-2-3 spreadsheet. The data provided by these reports is helpful for determining budget allocations and collection development strategies.

The long-awaited Collection Development Policy was completed by year's end subject to Library Board approval in January 1990. The revised policy for Community

-4- Libraries articulated each agency's service roles, the level of collection development intensity, and the scope and purpose of community library collections. Support for elementary and secondary students as well as the adult independent learner was affirmed in the new policy.

Community Libraries' facilities were given focused attention this year. In order to meet the objective of completing a long-range comprehensive facilities study, consultant Richard Waters from HBW Associates, Inc. Library Planners and Consultants was hired to determine needed future capital projects for an improved branch system. HBW Associates subcontracted with Bernard Jacob Architects to assist with the study which began in July. Although Phase I of the study was satisfactorily completed in August, additional work was not acceptable. The Library Board terminated its contract with HBW Associates, Inc. in December for failure to meet the contract's terms. Early next year a recommendation to complete the facilities study in 1990 will be presented to the Library Board.

In conjunction with HBW's Phase I work, Community Libraries administered a user survey in all agencies with the assistance of the Research and Evaluation Department. The results of the survey portray a library user profile similar to that found in other public library user studies. The typical patron was described as a female, between 35 - 49, college educated, Caucasian, and a professional. Almost 60% of library users lived within a mile of the library. A pin map survey was also administered in each agency, adding information on community library service areas.

Leonard Parker Associates Architects was hired in early spring for the Washburn expansion and remodeling project. Long meetings with the architects, the Chief of Community Libraries, the Superintendent of Buildings, and staff from Washburn Library resulted in a schematic design approved by the Library Board in September. A community meeting was held that same month at Washburn to present the design and distribute a "Fact Sheet" brochure on the project. In December, the City Council approved a resolution for the "quick taking" of the adjacent site by eminent domain for the public purpose of expanding Washburn. Questions from the Mayor's office on the resolution resulted in the Library agreeing to strike the "quick take" to assure an orderly relocation process for Southwest Internists, P.A., the doctor's clinic which leases the site from the property owner HOLM Partnership. In early 1990, condemnation papers will be filed by the City, and the Library's relocation specialist, Conworth, Inc. will provide assistance to the doctor's clinic on relocation. Construction is scheduled to begin August 1990.

Northeast Community Library was closed for eighteen days, May 15 through June 3, for electrical work and new carpet installation. Although an attempt was made to match the original lively green color, the new carpet appears less bright. A "stack mover" rented from MELSA eased the process of moving book shelving. Northeast staff created a more logical arrangement of books when reshelving materials after the carpet installation. Northeast was the first community library to receive the required electrical work for future public access terminal installations. Preparation for installations of the terminals will continue in all community libraries in 1990.

-5- Franklin Community Library was recognized by Councilmember Brian Coyle for the physical improvements made to this facility during the year. The entire first level was repainted in blues and tawny-yellow. A sponged process applied to the walls in the entryway added elegance to the Italian renaissance architecture of the building. New bronze anodized aluminum storm windows promoted the library's exterior beauty, and new tile flooring was placed in its north annex. The problem of buckling tile will hopefully be prevented by a "bridge" which now covers the expansion joint.

The air quality in community libraries will be improving as a result of a Library Board decision in July. A policy was approved requiring all library facilities to be in compliance with the Minnesota Clean Air Act. As a result of this policy decision, only North Regional and Central are allowed smoking areas in their staff lounges.

Other events were also noteworthy. An endowment of $600 given to North Regional in 1988 was used for a companion art object to the sculpture "Girl with a Balloon." The sculpture's artist, Malcolm Moran of California, was asked to create a complementary piece. In April, a presentation was held at North Regional to receive the artist's new sculpture, "Boy With a Kite." The companion sculptures sit on oak bases, protected by lucite cubes, on bookcases at North Regional. A Viet Nam memorial plaque, honoring Nokomis Junior High School graduates who died in the Vietnamese Conflict was found at Nokomis Library and returned to the Minneapolis Public School system for inclusion in Roosevelt High School's "War Memorial" display in May.

The Community Libraries Clerk provided the first complete year of substitution reports using R:BASE System V. Three monthly reports were generated and distributed to the Executive Committee and the Personnel Office: total substitution hours; substitution hours by reason for vacancy; and total percentages of substitution requests filled. Each report was broken down by cost center and department or community library. Total substitution and fill rate reports were also broken down by job classification. Sixty percent of the 11,488 telephone calls made in connection with substitution for the Library were for Community Libraries.

Several significant personnel changes occurred with the professional staff this year. The Chief of Community Libraries was on sick leave from January 11 through March 1 as a result of surgery. Patricia Kaiser, District Librarian for District I, was detailed to a Librarian V as the Chief's replacement, and Sheila Jorgenson from Northeast was detailed to District Librarian at North Regional. These changes also provided an opportunity for Children's Librarian Nancy Kweik to work as Northeast's Community Librarian. David Benidt, an extra to the Community Libraries' staff complement as a result of a return from a lengthy leave of absence, replaced Ms. Kweik at East Lake during this time period. Community Libraries lost two talented Children's Librarians, Tom Hurlburt from Walker and Antoinette Simmons from Washburn because of family moves to other states. David Benidt was assigned to Ms. Simmons position in the spring, and Roy Woodstrom, a librarian substitute, replaced Mr. Hulburt at Walker. A professional staff exchange provided successful learning experiences for Virginia Hasenstein from Literature and Nancy Kweik from East Lake who exchanged job

-6- assignments this fall.

This year's substantial level of activity in Community Libraries reflects a significant contribution to neighborhood livability. The dedicated and hard-working staff who serve the public daily deserve the highest praise for their efforts. The City's Twenty Year Neighborhood Revitalization Plan adopted in 1989 will magnify the importance of library service to neighborhoods in the future. Necessary staffing must be provided to meet the continued growth experienced in 1989 and to meet the challenges of the next few years.

Respectfully submitted,

Mary . Lawson Chi , Community Libraries

-7- ANNUAL REPORT

STAFF OF COMMUNITY LIBRARIES

1989

Mary L. Lawson Chief, Community Libraries

Patricia Kaiser Chief, Community Libraries Detail January 11 - March 1

Daniel P. Teisberg Book Selection Librarian

David Benidt Librarian II to May 14

Jane H. O'Brien Community Libraries Clerk

Janet M. Rogers Clerk-Typist II

-8- ANNUAL REPORT

STAFF

OF THE

COMMUNITY LIBRARIES

1989

Substitutes - Librarians/Library Assistants

Adamson, Wendy Librarian II De Grand, Paula Librarian II September 18 - Friborg, Susan Librarian II Gronbeck, Nancy Librarian II Hall, Lois Librarian II Henderson, Floyd Librarian II Herbert, Dorothy Librarian II Herther, Nancy Librarian II Hurd, Carole Librarian II Jensen, Teresa Librarian II Mansheim, Donna Librarian II March 9 - June 19 McConnell, Marilyn Library Assistant McLaughlin, Denis Librarian II May 12 - McLaughlin, Mary Lee Librarian II May 12 - Munger, Sally Library Assistant October 25 - Ryan.Ann Librarian II Schult, Julia Librarian II June 1 - Sherfey, Bill Librarian II Siegler, Marla Librarian II Simenson, Laurie Librarian II Sorensen, Carolyn Librarian II Southward, Carol Librarian II March 3 - Sterling, Janet Library Assistant Thomas.Nancy Librarian II Thompson, Lois Library Assistant Till, Chris Librarian II to August 20 Westwood, Karen Librarian II December 22 - Woodstrom, Roy Librarian II to November 4

-9- ANNUAL REPORT

STAFF

OF THE

COMMUNITY LIBRARIES

1989

Substitutes - Library Aide

Akerson, Karla January 31 - Badman.Jeanne June 9 - November 2 Beckwith, Phillip to May 22 - Cherne, Yvonne Christianson, Yvette Duren, Brian June 19 - December 23 Forsberg, Harriet Fuentes, Claudia Granger, Linda January 31 - Gulla, Robert April 18 - Gunsallus, David June 13 - September 5 Hanson, Ruth to April 19 Lundquist, Karen April 20 - Midgett, Jerry Milewski, Sharon Ohnstein, Lester Pruszynski, Catherine Siemers, Mae Sroka, George Staubus, Yvonne Turnbull, Patricia Villars, Helen Wilson, Elizabeth May 18 - Wilson, John to November 25 Wood, Rebecca February 1 -

Substitutes - Library Page

Babineau, Jane to March 27, September 2 - Berhane, Yohannes to April 21 Hendler, Randy to June 17 Mccarron, Michaelynn March 7 - October 30 Remus, Brenda March 10 -

-10- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES

RANKED BY CIRCULATION PER FTE

1989

Agency FTE TOTAL CIRC CIRC PER FTE

Washburn 10.74 365,275 34,010

East Lake 6.87 227,602 33,130

Nokomis 6.31 201,446 31,925

Pierre Bottineau 1.2 34,319 28,599

Linden Hills 5.10 139,439 27,340

Northeast* 4.95 133,524 26,975

Walker 9.77 251,733 25,766

Roosevelt 4 101,162 25,291

North Regional 10.62 252,970 23,820

Webber Park 3 69,204 23,068

Hosmer 3 66,588 22,196

Franklin 3 63,774 21,258

Southeast 4.85 99,309 20,476

Sumner 3 42,840 14,280

Total 76.41 2,049,254 26,819

* Northeast closed 18 days for recarpeting

ML/jo

-11- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES

RANKED BY CIRCULATION PER HOUR

1989

AGENCY CIRC HOURS OPEN* HOURLY CIRC

Washburn 365,275 3,068 119.1

Bookmobile 18,988 191 99.9

East Lake 227,602 2,392 95.2

Nokomis 201,446 3,068 84.2

North Regional 252,970 3,068 82.5

Walker 251,733 3,068 82.1

Northeast+ 133,524 2,257 59.2

Linden Hills 139,439 2,392 58.3

Roosevelt 101,162 2,002 50.5

Southeast 99,309 2,392 41.5

Webber Park 69,204 2,002 34.6

Hosmer 66,588 2,002 33.3

Franklin 63,774 2,002 31.9

Pierre Bottineau 34,319 1,144 30.0

Sumner 42,840 2.002 21.4

Total 2,068,173 32,374 63.88

* Hours open is based on weekly hours x 52.

+ Northeast closed 18 days for recarpeting

ML/jo

-12- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES

RANKED BY REFERENCE* PER FTE

1989

AGENCY FTE TOTAL REF REF PER FTE

Walker 9.77 57,901 5,926

North Regional 10.62 62,872 5,920

Roosevelt 4 20,114 5,029

Washburn 10.74 53,742 5,004

East Lake 6.87 31,751 4,622

Northeast+ 4.95 21,799 4,404

Southeast 4.85 19,780 4,078

Franklin 3 11,763 3,921

Pierre Bottineau 1.2 4,643 3,869

Linden Hills 5.10 19,286 3,782

Webber Park 3 10,223 3,408

Nokomis 6.31 19,931 3,159

Hosmer 3 6,815 2,272

Sumner ..L 5,789 1.930

Total 76.41 346,409 4,534

• Excludes Directional A & B

+ Northeast closed 18 days for recarpeting

ML/jo

-13- COMMUNITY LIBRARIES BOOK SELECTION OFFICE Annual Report

1989

Community Libraries circulated 2,068.173 items in 1989, an increase of 2.31 % over 1988. Adult circulation was 1,240,563 (59.98%) and juvenile 827,610 (40.02%).

The 40.02% juvenile circulation share is up substantially from the 32.36% estimated for 1988. The 1989 figures are quite solid, representing actual circulation counts for the last eleven months of the year, with January circulation distributed in proportion to the distribution of circulation in the other eleven months.

Whether this substantial increase in juvenile circulation actually occurred in 1989, or whether the juvenile circulation in 1988 was underestimated, would be hard to determine. In any case, it appears that in the future we will need to devote a larger portion of our book budget to the purchase of juvenile materials than we have in the past.

Actual overall expenditures for juvenile materials were up 6.07% in 1989, but that was less than we had intended. We would like to increase these expenditures in 1990, but that may be difficult if the book budget is reduced from the 1989 level, as is anticipated.

Although this year saw some innovation, much of our activity consisted of continuing or expanding projects begun in the past.

We established a new adult basic education collection at East Lake and continued to maintain those already established at Franklin, Hosmer, Northeast, North Regional, and Sumner. In June we requested EDP to give us a printout of all the barcoded materials in the system which had been assigned the adult basic education location code. This printout was used as a selection tool. Since it showed the circulation of each item, it was possible to determine which titles had been used most by our clientele. In 1990 I hope to do a detailed study of the use of these collections to aid in future budgeting.

This year we discontinued several of the less popular large print standing order plans and added several new ones which we thought offered titles with greater appeal to our readers. In 1990 I intend to develop both circulation-per-volume figures and expenditure/circulation ratios for our large print collections as aids to collection development and budgeting.

The option to purchase trade paperbacks and remainders during buying visits to Bookmen, Inc. was extended to include juvenile materials as well as adult. This move was not entirely successful, and if we continue this option next year, we may need to set forth clearer guidelines.

We continued to expand the talking book collection, increasing the inventory from 62 7 in December 1988 to 1,401 in December 198 9.

We continued the new encyclopedia replacement schedule begun in 1988. World Book Encyclopedia is now on a three-year replacement schedule, and Encyclopaedia Britannica is on a five-year replacement cycle.

-14- New compact disc collections were started this year at Nokomis, Northeast, North Regional, and Roosevelt. Compact disc collections are now in place in the nine larger libraries and will be added in the other five branches in 1990 if there is sufficient demand.

Jeanette Larsen from Southeast continued rebuilding the vertical file collections. Circulation seems to be improving, but it is still not at a level commensurate with the money and effort currently devoted to this collection. It is difficult to change the use patterns established during years of neglect, but we hope to see increased circulation next year.

A significant innovation was the installation of InfoTrac at the four district libraries as part of an effort to improve the bibliographical access to branch periodical literature. At the same time, the subscriptions to the microfilmed Magazine Index were transferred to Linden Hills, Nokomis, Northeast, and Southeast. These additions were welcomed enthusiastically by all, but the district libraries were sorry to see the Magazine Index go. It's too bad these indexes are so expensive!

Some other newer technologies were also added in community libraries. The Minnesota Career Information System, a computerized career information and educational guidance program, was added at Walker and is in constant use; and Apple II computers were purchased for Hosmer and Sumner, together with a variety of educational software bought with gift funds.

Vacation planners continue to be popular, so this year we once again prepared letters for the branches so they could send individualized requests for tourist and travel information to the tourist bureaus in the fifty states, American Samoa, Puerto Rico, District of Columbia, the Virgin Islands, and the Northern Mariana Islands.

Janet Rogers carried out this project using WordPerfect's document assembly. At the time, no one in the Library knew how to do this, but by using several different instruction manuals (which often appeared to be in disagreement) she was able, in the end, to master the intricacies of this complicated technique. A total of 657 letters were prepared, each one customized for a particular library and tourist bureau.

We also requested and received vacation and travel materials for the Canadian provinces from the local Canadian Consulate General. Janet Rogers processed these in our office before sending them out to the branches.

In October we received an LSCA grant of $14,058 which we used to augment our reference collections through the addition of titles which our regular budget could not accommodate.

This grant enabled us to place the International Wildlife Encyclopedia in eleven branches, the ninth edition of the Public Library Catalog in twelve branches, and the Masterplots II American fiction series, World fiction series, and British and Commonwealth fiction series in six branches, as well as add a number of less expensive titles to various branch reference collections.

-15- We also received, in October, a budget increase of $2,000 for the purpose of strengthening Franklin's American Indian collection. These materials are sometimes hard to locate, but Joanne Bondy, Franklin Community Librarian, was able to find an excellent source locally in the NAES College Bookstore, making it possible to make the acquisitions before the end of the budget year.

Objective weeding continued in 1989, although our inability to limit the circulation count to the shelf-time period made writing the rules establishing the parameters for producing the lists more complicated and has undoubtedly diminished the quality of the weeding.

As the year ended, twenty-seven weeding projects had been completed or were underway, including adult fiction at East Lake, Franklin, Hosmer, Linden Hills, Northeast, Pierre Bottineau, Roosevelt, Walker, Washburn, and Webber Park; adult nonfiction at East Lake, Franklin, Linden Hills, North Regional, Northeast, Pierre Bottineau, Roosevelt, Southeast, and Webber Park; the juvenile collections at East Lake, Linden Hills, Northeast, Southeast, and Washburn; the large print collections at North Regional; and the adult and juvenile phonodisc and phonotape collections at East Lake and Roosevelt. Since most of these collections are composed of a number of smaller collections, the actual number of collections weeded is 144.

In my last annual report I mentioned the glitch in the Geac software that caused the last-item-activity date to change for all attached items every time a change was made in a MRMS record. This was corrected in Geac's Release 12. The part of this software that corrected the glitch was installed April 18-19, so as the year ended I began to incorporate the last-item-activity date into the rules devised to extract the objective weeding lists.

The addition of the last-item-activity date to the rule should eventually improve the objective weeding considerably, but it adds another benefit which I had not realized earlier when the objective weeding plan was devised. It makes possible the continuing correction of errors in the inventory caused by the loss of items outside the circulation system.

In the past, items lost in circulation could be removed from the inventory, but items missing as the result of theft or other unrecorded loss were carried on the inventory indefinitely, causing the recorded inventory gradually to diverge on the upper side of the true inventory.

The use of the last-item-activity date in the rule for extracting the objective weeding lists insures that unrecorded lost items will eventually appear on a weeding list.

When these items are not found on the shelf and prove not to be in circulation, the library marks them missing, using the code for the current month. The Catalog Department has a formalized system under which items are removed from the inventory if they do not turn up within a year after they were marked missing.

This means that all lost items should normally be discovered and removed from our inventory within three years of their disappearance (allowing for a two-year shelf-time period and the Catalog Department's one-year waiting period). The huge discrepancies between actual and recorded inventory that we saw in the past should never recur.

-16- As an additional dividend, it may eventually be possible to calculate a "loss rate" factor for individual branches for use in determining replacement budgets.

In my last annual report I expressed the hope that a way would be found to download the book budget report from Geac in ASCII characters so it could be imported to a Lotus 1-2-3 spreadsheet. This has been accomplished, but we have found that the imported data requires so much editing that it is easier to input the data manually from the printout. This is because page breaks, headings, and added accounts change the location of the cells into which particular budget accounts are imported. No doubt there is way to standardize the format, but that remains to be worked out.

One of my 1989 collection development objectives was to request EDP to preserve the .. AGEN files on tape to be used to derive statistical data on circulation at times when the central processing unit was in less demand than is usually the case at month-end. I made the request and they agreed to it, but not before the January data had been erased. In order to obtain year-to-date figures, I apportioned the January circulation according to the distribution of circulation in the other eleven months. EDP provided much detailed circulation data for these eleven months, developing programs to extract even more detailed category breakdowns from the preserved • • AGEN files than had been originally planned.

During 1989 I produced monthly reports giving detailed circulation statistics for each of the fourteen branches in eighteen categories of material type aggregations. Each report includes a table showing the circulation of each branch in each category for the current month, a table showing the cumulated year-to-date circulation of each branch in each category, a table showing the percentage of the circulation in each category contributed by each agency, a table showing the percentage of the circulation of each agency contributed by each category, and a table showing circulation-per-volume rates for seven separate inventoried collections. Toward the end of the year, I also included a table showing expenditure/circulation ratios for ten selected circulation categories.

Early in 1990 I intend to use the additional data EDP extracted from the **AGEN files late in the year to do an expanded detailed analysis of the 1989 circulation using thirty-seven categories. These same categories will be used in the 1990 detailed circulation reports.

We now have detailed data on budget expenditures, inventories, and circulation far exceeding anything available in previous years and are in a position to examine our operations with precision and in detail never before possible. I hope this will help us serve our public better in the future.

Respectfully submitted,

Daniel P. Teisberg Community Services Book Selection Librarian

-17- MINNEAPOLIS PUBLIC LIBRARY AN[ 1 INFORM TION CENTER

COMMMUNITY LIBfiAli!ES B001, BUDGET Annu~l Expenditures by L1brerr end Mejor Account Category, 19t9-B8 ' ------. ADJL T ACCOUNTS JUVENILE ACCOUNTS

'------i 'Encycl0- : : One shots, : Adu! t : Juvenile ADULT & ,pej1~, & Adu] t : Adult Booking :VF, Adult: Phono- ADULT :Juvenile :Juvenile Fhono- :JUVENILE : JUVENILE

,Agere,: SC S & ACCOUNT Current : Rep I ace- : Juveni J e discs & ACCOUNT l ACCOU~T :Reference: Current : FeoJace- Aheed : & Teen : di : ' : ' Boo, s : feperbks.: Tapes l TOTALS TOTALS : SH,cn, leer : Be o,s Books : 1ents Books :Peperbks.: Teoes TOTALS : : tents ' '------: ------'.------:------'.------:------:------:------:------:------:------;------:------: : )QE'< 11,819 : 127,4E9 , h,393 : $6,442 : $4,398 : 12,381 : $46,922 : 19,341 : 16,558 : 12,944 : 11.011 : 119,854 : 166,775 : EL 1~C: 11.194 : Vi2.9•/ : H.11'., : 16,284 : 14,316 : 12,252 : 141,104 : 18,518 : lt,725 ', 12,694 : 1589 : $18,526 : S59,o30 :

i ! I I I I I > I ! T I ,------,------,------, ------,------,------,------, - -- ,---- I I < t 19EC. : 1:2t 11.m: 12.541: 13,m: IW : 117,040 : 15,137 : 12,Q9B : 11.9G3 : ss69 : 19, ?os : s26, m :

s1 t o:ti 17.0iE : 12.2to : IL.532 : 13,596 : 1851 : 117,379 : $4,488 : 12,0~2 : 12,052 : 1499 : S9,09E : 126,06 : t 1 1 , 1 t l I , • I I j ------,------, ------!------, ------,------, --- .-- I -- ,- l I I I 19~ ~ : $ 5.0:. 17,472 : 11.913 : 12.553 : 13,470 ; $860 : 116.772 : 14,993 : 11,811 : 11,972 : 1574 ; 19,350 : 126,122 : HO , 19t: : I'., 147 1Ui'1 : 12,510 : 12,679 : 13,691 : 1791: 11E,70E: S4,4tit: 11,745: 12,050: 1455 : $8,718 : 127,426 :

1 I I I , I I I - ' - I ------, --- ,------I -, - • • I I t : 1929 : 11,2:3 : 115,t05 11.708 ; $3,523 : $3,696 : $1,694 : 127,510 : 15,874 : 12,665 : 12,162 : 1723 : 111,424 : 138,934 : LH : 19[! ; lt30 113,,36 ' 11.922 : $3,909 : 13,533 : 11,569 ; $24,798 : 15,417 : $2,858 : 12,065 : $495 : 110,835 : 135,633 : : ------' ------: ------:------:------' ------:------:------:------:------:------:------:------:------:------: : 1939 : 11.903 : 123.&~t n,337 $5,043: 13,876: 12,641: $40,096: 17,731: 14,561: 12,761: 11.051: 116.104: 156,800: N• 19SS : ll.4:0 : 120.413 : 12,701 15,117 : 14,171 : 11.677 : $35,548 : 17,062 : 15,745 : 12,519 : 1693 : 116,020 : 151,5~8 : ------:------:------:------:------:------'.------:------:------:------:------:------' 11.22[ : 140.461 : $4,349 t7,37E : 15,%0 ; 19,139 : 168,512 : $9,442; $5,752 : 12.729 : 11,043 : W,%6 : 187,478 : NF. II. 739 m, 114 : 15.6Si 17,B4t : 15,556 : $3,566 : 163,518 : 18.678 : 15. 719 : 12.629 : 1826 : 117,853 : 181.371 : I------:------l ------' ------; ------:------:------1______:------:------:------:------: 11.344 : 116,2;0 : 12,609 $3.854 ; 14,381 : 12.500 : 1}1,468 : $5,581 : 12,b68 : 12,067 : 1640 : $11,276 : $42,744 : NE 11,2,S : 114.bO : 12,885 14,074; 13.773: 11,091 : 127,694: 15,391: 12,410: 11.775: 1m : 110,149 : rn,so ; , , l t , ! I I I I ! I I ------, ------I ---- I --- -- 1 -- < - - -- I --- - 1-- --- l - t -- --1 -- I l 9Ss 1137 : St.522 : m2: S16 : 11,655 : 16.10 : IQ,028 : S3,090 : 1707 : 11,011 : 14E6 : 15,294 ; 114,322 : PB i,se , 1:13 lt,OC7 : 12ot : 111 ; 11,650 : 1319 : 19,006 ', 12.284 : 1152 : 1972 : 1m : 13, 7E3 : 112. m : ------1------I ------,---l -- -- - 1---t -,I -- l---I I l1 - l' l! I! 11,751 115,53:. 1951 : SU36: 13,614: 12,091 : 126,680: 16,139: 11,e57: 11.304: 1717 : 110,017 : 136,697 : 15~4 113.130 : 11.382 : 13,293 : 13,164 : 1867 : 122,436 : 15,728 : 12.602 : 11,03 : 1521 : 110,524 : $32,%0 ;

i < , , • I , 1 I I I ------,------, -- I - ---, - • - I • - I - t - • I I I 1439 : 12.335 1!5,4t5 : 12,044 : 13.371 : 13,394 : 11,743 : 12E.,371 : 15,883 : 12.191 : 11.418 : 1736 : 110,235 : SJe,606 ; SE : l 95S : 1701 $13,094 12,349 : $3,613 : 13,471 : 11,877 : 125.105 : 15,461 : 12.819 : 11.E13 : 1459 : 110,553 : 135,658 : ------,------,------,1 ------,I ---- ,---I --.I ---- -.-- ---, -- ,--I --tI -- : l"i" : 11.1:1 18.0,G : 11.129 : 11,305 : 12,532 : 1628 : 114,746 : 15,063 : 11,445 : 11,380 ; 1485 : 18,373 : 123.119 : SU : 1938 lt13 ', 16.864 ; 11,674 : 11,358 ; 12,887 : IE91 : 114,087 : H,502 : 11,458 : 11,576 : 1450 : 17,987 : $22,074 :

, I I ' 1 ! I , < I j I t ! • I - I l ! f O O .. • - I --- -- I - --- - ! - -- ' t I ' 1029 : IL,455 , 127,llt , 15,319; $5,133 : $6,394 : 12,550 ; S52,296 : 19,425 : 14,479 : 13,271 : S9t2 : 118,138 : 170,435 ; IU6 7 : 12c, 922 : $5,726 ; 17,897 : 16,026 : 12,626 : s.9, 770 : 16,668 : S5. 035 : 13,220 : lb97 ; 117,619 ; 167,3£9 :

1 I l I l I I I I j ! ' I I------I------,------l ------'------I------! ------t ------! ------0------I -- --- I - I 1 I , 1;:9 S3,!4S: 126,tGl; 15,878: l&,152: 17,381: 13,186; 154,547: $9,478: 17,059: 14.105: 11,323: $21,965; 176,512: ~N : 19:2 : 11,750 : 124,6;1 : lt,208 : 17,880 : 15,630 : 12.847 : 148,955 : 18,619 : 16,785 : 13,446 : 1822 : 119.672 : 168,627 : . ------:------:------:------'.------'.------:------:------:------:------:------:------:------:------:------: , 19t9 1785: 16,742; Sl.879: $2,330: 12,952: 145&: 115,145: 14,721: ll,76t: 11,4P: 1531 : H,508 : 123,t52 : i;c : I SEE ; 1330 : $6,4C5 : 11.9,0 : 12,740 : $2,692 : 1613 : 114,702 : 14,343 : 11,503 : 11,286 : 1487 : 17,620 : 122,322 :

I l I l < I I I I I I ( I I I ------, ------, ------, ------l------1------i------t------. ------1 ·------. ------, ------1 ------1------t ------, co~. L:B. : 1w1: 120.m :1m.m: 137,527: m.378: ss1,109: 1J1.2u :1449,734: 192,200: 145,646: 130,515: s10,ss1 :sm.212 :162£,946: TO:A~S: 1%8 : 116,751 :1219,3Be: 141.MS: 159,233: $54,156: 121,636 :1412,809: 183,627: $47,609: 129,778: $7,941 :1168,955 :isn,764: t 1 , I I I I l I t ------,------,------.------.. ••-• I - ----•-1•--• ••-•1- ---- ...... - ----, --- ,------1 -----

F1,ures are actuel exoenditures as recorded on the Geac acquisitions syste1. While these nu1bers have been rounded to whole dollar amounts, tr,e unrou"1ded nu1bers were used in calculating totals. Conseauently, the totals 1ay vary slightly fro• those that would be yielded by the rounded nu1bers.

Expenditures for iilsstrips end the bock1obile collection and expenditures fro, the Chief's account are not included in the table.

FigJres for 1989 do not inciude the cost of the Minnesota Career Intor1etion Service at Welker or the specie! allocation for Franklin's A1erican lndiar, c0Jlective1.

-18- "INNEAPOLIS PUBLIC LIBRARY AND INFOR"ATION CENTER - co""UNITY LIBRARIES - INVENTORY Of BARCODED "ATERIALS BY AGENCY AND CATEGORY - DECE"BER 1989

EL FR HO LH NK NR NE PB RO SE SU WA IIN WP : (Inv. Date) (Inv. Date) (Inv. Date) (Inv. Date) (Inv. D11te) (Inv. Date) (Inv. D11tel (Inv. D11tel (Inv. D11te) {Inv. Date) (Inv. D11te) (Inv. D11te) {Inv. D11tel (Inv. Date): :CATEGORY 12/25/89 12/25/89 12/25/89 12/25/89 12/25/89 12/25/89 12/25/89 12/25/89 12/25/89 12/25/89 12/26/89 12/26/89 12/26/89 12/26/89: TOTALS : I I I I I ------.. ---- I - - - - .. ------...... ----...... "' ...... I ...... "" ...... I I I I :Adult I I I :Fiction 7,907 4,044 2,949 4,516 9,528 22,599 6,891 1,598 5,506 5,782 2,766 12,445 10,681 3,647 100,859

:Adult : Nonfiction 21,008 8,249 7,244 10,906 17,981 36,976 16,247 2,802 9,694 11,836 10,646 26,906 23,258 4,579 208,332

:Juvenile :Books 12,720 7,679 5,793 10,506 16,000 26,020 10,217 3,821 9,385 7,4'4 7,885 17,642 21,010 5,793 161,915

:Adult :rhonodhcs 521 247 390 172 542 692 756 137 470 664 530 1,162 971 381 7,635

: Juvenile : Phonodiscs 193 138 158 175 450 454 205 196 368 243 508 m 205 4,080

:Adult I ..... :Phonotapes 667 369 481 569 2,158 467 124 367 206 940 926 82 7,918 '°I :Juvenile :Phonotepes 513 272 239 319 478 557 352 282 391 378 192 585 711 201 5,470

:Adult : CotPact Discs: 318 0 0 194 109 102 114 0 93 247 336 331 19 1,864

: Juvenile : Co1p11ct Discs: 2 0 0 0 0 0 0 0 0 0 0 0 0

:one-Shots 310 314 262 208 332 633 329 91 283 265 233 440 554 217 4,471

: Adult Sinole : Periodicals 2,173 1,183 1,197 1,718 2,067 2,687 1,833 433 1,529 1,651 1,173 2,866 2,589 1,068 24,167

:Juv. Sinole : Periodicals 125 57 54 117 103 112 89 36 112 106 59 108 149 75 1,302

I !Adult I !"iscellaneous: 5 0 0 11 0 0 0 3 0 28

: Juvenile : rlisce lleneous: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ------... ------.. ------.. :rot11ls 46,462 22,552 18,610 29,313 48,163 93,001 37,501 9,520 28,199 28,924 23,934 63,941 61,657 16,267 : 528,044 : ------.. ------... ------NI/fOl'OLIS PWLIC LIBRARY 00 INfCffl.\ TION CENTER - C(ffl.WITY LIBRARIES

:DETAILED CIRClUTION STATISTICS - JAM.IARY-DEC018ER 1989 (Revise

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------: : JUVENILE VS ADULT CIRCULATION - ALL BRANCHES - 1989 : :------: : Adult Juvenile : Combined : :Month: Circulation Circulation :circulation: .-----.------.------,------,I I I I t JAN 103,606 60.76%: 66,898 39.24%: 170,504. FEB 97,947 61. 55%: 61,199 38.45%: 159,14.6 MAR 111,94.0 60.93%: 71,781 39.07%: 183,721 APR 104,258 62.25%: 63,219 37.75%: 167,4.77 MAY 99,4.19 62.82%: 58,850 37.18%: 158,269 JUN 107,4.37 56.98%: 81,124. 43.02%: 188,561 JUL 112,631 57.60%: 82,893 42.40%: 195,524. AUG 117,84.8 58.60%: 83,249 41. 4.0%: 201,097 SEP 97,915 61. 14.%: 62,24.2 38.86%: 160,157 OCT 102,654 59.48%: 69,935 40.52%: 172,589 NOV 98,386 60.53%: 64.,159 39.47%: 162,54.5 DEC 86,522 66.76%: 43,073 33.24%: 129,595

AVE 103,380 60.54%: 67,385 39.46%: 170,765 : -----:------,------:------: :rotal:1,240,563 60.54%: 808,622 39.46%: 2,049,185 :-----:------:------:------:------:------:

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AVERAGE MONTHLY CIRCULATION - JUVENILE VS ADULT - 1989 :------: Adult : Juvenile : Combined Circulation Circulation :circulation: ,------.------,------,------,I I I I I I I I I EL I 11,637 I 61. 35%: 7,330 I 38.65%: 18,967 I I I FR 3,701 69.63%: 1,614 I ' 30.37%: 5,315 HO 2,874 't 51. 79%: 2,675 48.21%: 5,549 I LH 5,959 I 51. 29%: 5,661 48. 71!t: 11,620 NK 9,154 54.53%: 7,633 45.47%: 16,787 NR 13,750 65.22%: 7,331 34.78%: 21,081 NE 7,309 65.69%: 3,818 34.31%: 11,127 PB 1,400 48.94%: 1,460 51. 06%: 2,860 RO 4,295 50.95%: 4,135 49.05%: 8,430 SE 5,628 68.01%: 2,648 31. 99%: 8,276 SU 1,529 42.83%: 2,041 57.17%: 3,570 WA 14,540 69.31%: 6,438 30.69%: 20,978 WN 17,906 58.82%: 12,534 41.18%: 30,440 WP 3,699 64.14%: 2,068 35.86%: 5,767

I :AVE ALL : 7,384 60.54%: 4,813 I 39.46%: 12,198 ,------.------' I ------,------,------,------,I I I I

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CATALOGED BOOK CIRCULATION - ALL BRANCHES - 1989 :------.I Adult : Adult : Juvenile : Month Fiction : Nonfiction ' Books Total : ------:------:------: I JAN 27,313 26.36%: 35,446 34.21% 40,843 39.42%: 103,602 I I FEB 24,741 25.08%: 36,236 I 36.73% 37,671 38.19%: 98,648 I MAR 28,578 25.82%: 38,789 35. 04% 43,320 39.1n: 110,687 APR 26,591 25.79%: 37,141 36.03% 39,362 38.18%' 103,094 MAY 25,487 26.43%: 34, 729 36.02% 36,206 37.55% 96,422 JUN 29,323 26.40%: 34,373 30.95% 47,367 42.65% 111,063 JUL 31,005 26.56%: 36,112 30. 94% I 49,607 I 42.50% 116, 724 AUG 32,266 27.38%: 37,969 I 32.22%: 47,622 40.41% 117,857 SEP 26,599 I 26.92%: 32,917 33.31%: 39,298 39. 77% 98,814 OCT 27,105 25.76%: 35,563 33.80%' 42,557 40.44% 105,225 NOV 25,178 24.90%: 34,610 34.22% 41, 347 40.88% 101,135 I DEC 22,184 29.03%: 28,072 36. 74% 26,156 34.23% 76,412

AVE : 27,198 26.33%: 35,163 34.04% 40,946 39.64% 103,307 ------,------I ------,------,------I I ------,------1------I I Total : 326,370 26.33%:421,957 : 34.04%,491,356 : 39.64%:1,239,683 ------:------:------:------:------:------:------:------

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I I AVERAGE MONTHLY CIRCULATION - CATALOGED BOOKS - 1989 :------: : Adult : Adult Juvenile Agency : Fiction : Nonfiction Books Total ------,------I ------,------.------I I ------.I EL : 2,756 23.43%: 4,360 37.on: 4,646 39.50% 11, 762 : FR : 941 30.61%: 942 30.65%: 1,190 I 38. 74% 3,073 HO 664 22.66% 949 32.38%: 1,317 44. 96% 2,929 LH 2,007 27.60% 1,924 26.46%: 3,341 45. 94% 7,272 NK 2,838 26.03% 3,303 30.29%: 4,763 43.68% 10,905 NR 3,486 27.67% 4,493 35.67%: 4,618 36.66% 12,596 NE 1,696 28.43% 2,183 36.61%: 2,085 34.96% 5,964 PB 350 26.37% 364 27.42%: 613 46.22%: 1,327 RO 1,067 25.13% 1,109 26.11%: 2,070 48.76%: 4,247 SE 1,441 I 29.17% 1,969 39.84%: 1,531 30.99%: 4,942 SU 288 15. 21% 571 30.15%: 1,034 54. 64%: 1,893 WA 3,856 27.63% 5,933 42.51%: 4,168 29.86%: 13,957 WN 4,921 25.09% 6,336 32.31%: 8,356 I 42.60%: 19,613 WP 887 31. 36% I 729 25.76%: 1,213 42.88%: 2,830

AVE ALL 1,943 26.33%: 2,512 34.04%: 2,925 : 39.64%: 7,379 ------,------,------,------,------,------,------I I I I I I

-24- STAFF ACTIVITIES

Daniel P. Teisberg

Memberships American Library Association Minnesota Library Association Minneapolis Public Library Staff Association PLUM Local 300

Boards, Committees Management Advisory Committee, Subcommittee on AV

Classes, Workshops In-House MS-DOS Training, November 8 & 9

Janet Rogers

Memberships A.F.S.C.M.E. Local 99 Minneapolis Public Library Staff Association

Committees Clerk Typist II Committee Local 99 - Health and Welfare Committee, Chair

Classes, Workshops MELSA Workshop: "The Future of Work and Workers," April 3 In-House MS-DOS Training, November 8 & 9

Presentations How to do a merge and document assembly using WordPerfect at the Clerk Typist II meeting, May 9

-25- DISTRICT I Annual Report

District I had six goals for 1989. This report will summarize the objectives pertaining to each goal and describe how each was accomplished.

I. Collection and Information Services

Objective A: Increase circulation by 1% The team approach was utilized for school visits promoting summer reading and other library services. Summer reading participation was increased district wide.

Informational programs were offered in District I agencies and included: tax information, antiques, origami, art history, slide and puppet shows.

Although circulation increases were enjoyed by Webber Park (WP), Pierre Bottineau (PB) and North Regional (NR), they fell short of ensuring the goal of 1 % increase for 1989. Northeast {NE) had a decrease due to the re-roofing and re-carpeting closures. The circulation decrease, a short term defect, was well worth the new functional efficiency of NE.

Objective B: The evaluation of Adult Basic Education (ABE) collection was postponed to 1990.

Objective C: Core Compact Disc (CD) collections at NE and NR. Monies were spent quarterly. Selections were determined by demand and use of existing CD list.

II. Strategic Planning

District objectives/action plans were incorporated into performance appraisals and annual reports throughout the district. Preliminary evaluations (3) were conducted utilizing standards determined. Yearly evaluations will commence in 1990. A monthly management advisory committee was called by the Acting Director. Its composition included cost center chiefs, department heads, district librarians and pertinent personnel from all cost centers. Positive communication, understanding and system unification were its hoped for goals.

III. New Technologies

The action plan of offering machine assisted reference routinely at NR commenced in the fall of 1989. Datatimes, College Libraries in Consortium (CLIC) and Lumina were the databases offered. The demand from the public proved sporadic and the use minimal. This action plan will be re-evaluated in 1990.

InfoTrac, a reference database for periodicals, enticed users at NR and proved valuable. Magazine Index at NE had the same success. The photocopier at PB enjoyed moderate use.

-26- IV. Staff - Increase knowledge and efficiency

Three district staff members were detailed to higher positions at the onset of 1989. The surgical leave for Chief of Community Libraries prompted the detail of District I Librarian to Acting Chief and the NE Community Librarian was detailed to District I Librarian. Due to an Aide II resignation at WP, an NR Aide I was detailed to Aide II at that agency. The NR Library Assistant and Children's Librarian had full day staff exchanges with the WP Library Assistant. Exemplary remaining staff made these details viable learning experiences for all concerned. All district staff attended at least one seminar/workshop/convention to enhance their work-a-day world. All staff attended mandatory library meetings.

V. Facilities

The objective of making efficient use of existing space was accomplished in varying ways. Space was made at PB for a photo copier by eliminating all book dumps and two book trucks. Furniture was rearranged and the agency looked almost spacious. WP eliminated a paperback rack, added a table to the reference area, tidied up the workroom and reference desk and moved microfiche readers (Comcats) to a central area to facilitate ease of use. NE utilized a shelf mover when it was carpeted. The total collection was shifted facilitating a logical traffic pattern. Comcats were moved to a central location. Drapes were cleaned, furniture reupholstered and shelving added. This agency exemplifies efficient use of existing space. NR presented ideas for uses for Emerson Room but no decision will be made until 1990. The room suffered extensive damage when the 19th Century American Literature collection was transferred to Central. The gaping holes will have to be repaired and walls painted before its ultimate use is determined. PZ8's were moved from Fairy Tales back to juvenile nonfiction (J/NF), eliminating an area of search in NR children's area. The fantasy section was eliminated and those volumes re-shelved in regular juvenile section for the same reason. The Library of Congress classification has never answered the needs of children's collections.

VI. Goals - Services

The bookmobile objective, that of serving isolated pockets of citizenry, was accomplished in cooperation with the Minneapolis City Parks and Recreation resources. A city-wide schedule of sixteen park stops was implemented using the NR Children's Librarian as driver of bookmobile, and purveyor of services. He truly became "Mr. Bookmobile". He was ably assisted by a bevy of substitute Library Aides I's. The venture was well received and added over 18,000 to MPLIC circulation as well as answering a proven need. Weekly evaluations were made with a final summation presented in September. District I Librarian also spoke to the Minneapolis Park Board extolling the summer project.

Agency heads attended local meetings and participated in two community outreach projects. WP and PB provided rotating paperback collections for local parks, high rises and education centers. All agencies attempted to become focal points in their communities.

-27- District I agencies participated in a user survey and a pin map survey requested by the community library facilities study. Branch profiles were updated for this same study.

The Director paid farewell visits to all agencies. The Associate Director visited agencies in District I as did the Chief of Technical Services. The Chief of Community Libraries provided a Staff Recognition Breakfast and made numerous drop-in-visits to all agencies.

The completion of the community library facilities study and the advent of a new Director portend a year of change for 1990. The year of 1989 proved the validity of strategic planning methods and should prove invaluable with the forthcoming changes of 1990.

Respectfully submitted, Q-~~-~1;~ .~ ~~·· Patricia Kaiser District/Community Librarian

-28- NORTH REGIONAL Annual Report

1989

This imposing, yet warm and personal agency was determined to serve two primary roles. The first was the provision and promotion of quality materials in a variety of formats for people of all ages. The second was to provide support for adults and children in their endeavor to learn. A secondary role of supportive services for local public and other community libraries figured as well.

To address the first role, a core collection of compact discs was selected in response to patron demand. Further monies enriched the Adult Basic Education collection used by tutors and adult learners alike. A comprehensive vertical file collection was put in Library of Congress (LC) subject heading order and circulated extensively. Library Services and Construction Act (LSCA) Title I funds provided monies for additional reference tools to answer both primary roles. An inventory and weeding of the reference collection will occur in early 1990. Current and popular fiction and non-fiction, phonotapes and discs, TALK (audio cassettes) and large print books (LP) were ordered on a monthly basis. The collection was supplemented with judicious monthly replacements. Current paperbacks and magazines enjoyed a high circulation.

Thirteen new periodical titles were added for 1990. The five years of magazines kept in the workroom were re-boxed and labeled for easier access. A current magazine list was produced on the microcomputer for public and staff use. The nonfiction and large print collections were weeded subjectively as well as objectively.

Addressing both primary roles were two technological adjuncts, InfoTrac and a microcomputer. InfoTrac replaced the Magazine Index and proved to be very user enticing and friendly. The North Regional (NR) Library Assistant I was trained in Dialog, Datatimes, Lumina and College Libraries in Consortium (CLIC) on line searching using the micro computer. The agency head was trained in all but the Dialog function. Both were eager to provide online service; however the demand for same was sporadic at best. The online services at this agency will be looked at in 1990.

Extensive children's programing and selective adult offerings served the second primary role. Team school visits were made promoting the summer reading program and daily library services. The Children's Librarian offered story hours, Rocking Reader workshops, numerous puppet shows both in agency and out of agency. This massive outreach effort occasioned a significant rise in children's circulation and a summer reading enrollment of 2,060 youngsters. Latch keys, daycares and local schools visited the library regularly. Speaking to the secondary role of supportive services for the local public was the participation of the Children's Librarian as "Reading Bear" in Camden Showboat Days Parade, Year of the Young Reader, Head Start Book Fair and promotion of bookmobile to parks and recreation groups. The agency head spoke to a Northside Kiwanis group and conducted "Know Your Library" tours for numerous Girl Scout Troops. An antique "Show and Tell" program

-29- plus State/Federal Tax help workshops were well attended adult programs. An agency circulation rise of 9,000+ was the end result of the above efforts.

Local groups used the agency's meeting rooms regularly. The Emerson Room was dismantled to the point of wreckage. Its repair will be looked at in 1990. Area club meetings have used this room on a weekly basis.

Support services to community and other libraries included rotating large print (LP) and TALK (audio cassettes) on a monthly schedule. Agencies' requests enjoyed a fill rate of over 80%. Intra system loan statistics indicated the heavy usage of this agency by other community libraries. An NR Library Aide I programmed the speed dial function of agency's phones - a real time saver.

The summer use of the bookmobile must be acknowledged as an adjunct of this agency and certainly a support service to the community. The NR Children's Librarian took on the challenge of becoming "Mr. Bookmobile" of 1989. A city-wide schedule of bookmobile stops was created by the agency head, involving service at sixteen city parks. "Mr. Bookmobile" stocked and drove the truck, conducted story hours and circulated primarily paperback materials Monday through Friday for the months of July and August. The final statistics of 5,271 patrons served, 569 registrations and 18,919 circulation speak to the exemplary efforts of Mr. Kelty in this venture. The agency head spoke to the Minneapolis Park Board extolling said service.

The exemplary staff at North Regional conducted surveys, participated on task forces, trained, exchanged, were detailed, created materials lists, attended workshops, seminars and conventions throughout the year. The agency head began the year as the detailed acting Chief of Community Libraries. This experience allowed her to participate actively in the administration of Community Libraries. It enabled her to see the problems from another angle. It enabled her literally to "walk in another's shoes" and finally it provided a true appreciation of the position she regularly employs, that of District Librarian.

The completion of the community libraries facilities study and the advent of a new Director suggest 1990 will be a year of change. What will not change will be the continuance of top drawer services ensuring public satisfaction.

-30- STAFF ACTIVITIES

Patricia Kaiser

Memberships American Library Association Professional Librarians Union of Minneapolis Northside Agencies Northside Human Services

Boards, Committees Management Advisory Committee

Classes, Workshops Reference Update on Datatimes and Infotrack, NR Datatimes Training, NR MS DOS Training, NR, Central "Working Smarter", Civil Service "Getting People to Work With You", Civil Service

Meetings. Special Events Collection Development, NR Recognition Breakfast, NR Online Meeting, Jeff Hotchkiss All-Staff Meetings

Presentation Northside Kiwanis Minneapolis Park and Recreation Board Camden Historical Slide Show

Dan Kelty

Memberships Minnesota Library Association Professional Librarians Union of Minneapolis

Boards. Committees MPLIC Year of the Young Reader WISE/Special Events Chair Twin Cities Ministry Commission/President PUNSY/4th Precinct Goofy Olympics Minnesota Library Association/Legislative Committee Minnesota Coalition Against Censorship

Conferences. Conventions Minnesota Library Association, Mankato, MN, Oct. 11-13

-31- Classes, Workshops Learning Word Perfect, March 9, 10 Memo Writing, May 9, 16, 23 Handling Difficult Situations, Jan. 13

Meetings, Special Events City Departments Breakfast, North Regional Library, Jan. 6 Bookmobile at Headstart, Feb. 13-17 Legislative Day at St. Paul, Feb. 21 WISE Recognization Event, Hennepin Methodist, May 18 City Kids Kick Off, 1989, Nicollet Island, June 4 Pilot City booth, Pilot City, April 29

Presentations Ramsey Pre-school visit by Reading Bear, March 31 Parks & Rec workshop, Folwell, Powderhorn Park, and Vancleve Park, June 6 and 8 Summer Reading Kick Off, Downtown Library, June 12 Child Care Providers Workshop, North Regional and East Lake Showboat Days Parade, Camden, July 20 Finding the Sheep Workshop, Iowa State University, Cedar Falls, IA, Oct. 14 North Star Open House, North Star School, Oct. 5 Children's Book Week Party, Northeast Library, Nov. 9 Library Board Presentations Year of the Young Reader Spring Meeting Child Care Providers Workshop, North Regional and East Lake Libraries, April 27 and May 4

Ingrid Giving

Memberships American Library Association Minnesota Library Association MPL Staff Association Professional Librarians Union of Minneapolis

Classes, Workshops Reference Update on Datatimes and InfoTrac at NR, Dec 5 Datatimes Training at NR, Aug. 29 "The Public Library", University of Wisconsin, Jan. 27-May 5

Meetings. Special Events Collection Development at NR, Feb. 7 Recognition Breakfast (NR), Mar. 7 On-line meeting with Jeff Hotchkiss, July 21 All-Staff Meeting, Oct. 24 MARS Meeting, Dec. 5

-32- Dorothy Cooper

Memberships Local Union 99

Classes, Workshops "The Future of the Workplace", April 3 Hewlett Packard Workshop, Sept. 19 Reference Update at NR, Dec. 5 MS DOS Training, Dec. 19, 20

Meetings, Special Events All-Staff Meeting

Laurie Walsh

Classes. Workshops "The Future of the Workplace", April 3 Reference Update at NR, Dec. 5

Meetings. Special Events All-Staff Meeting

Kelly Solon

Classes, Workshops Reference Update at NR, Dec. 5

Meetings, Special Events All-Staff Meeting

Marlene Gildea

Memberships AFSCME

Classes, Workshops "The Future of the Workplace"

Meetings, Special Events Staff Recognition Breakfast

Bev Anderson

Memberships Local Union 99

-33- Marie Peterson

Memberships Local Union 99

Classes, Workshops "Future of the Workplace" Reference update, NR

Sachiko Slaughter

Classes, Workshops Reference Update at NR, Dec. 5

Meetings, Special Events All-Staff Meeting United Fund Meeting

Bernard LaFerriere

Memberships Local Union 99

Classes, Workshops "Dealing With the Public", March 6 "A Reflection of You" "Best You Can Be", May 23

-34- NORTH REGIONAL Annual Report

Staff of 1989

Patricia Kaiser ...... District/Community Librarian Dan Dan Kelty ...... Children's Librarian Ingrid Giving ...... Library Assistant I Dorothy Cooper...... Library Aide I I Sachiko Slaughter ...... Library Aide I Loretta Walsh ...... Library Aide I Kelly Solon ...... Library Aide I Marlene Gildea...... Library Aide I . 6 Marie Peterson...... • . . . Library Aide I . 6 Bernard LaFerriere ...... Library Page John Duffy ...... •...... Library Page . 5, -Sept 89 Bev Anderson ...... Library Page .4, Michaelynn Mccarron ...... Library Page .5, Oct. 89 Floyd Henderson ...... Sub Librarian II Nancy Thomas ...... Sub Librarian II Pat Turnbull ...... Librarian Aide I .1 Raymond Franceen ...... Janitorial Engineer Dick Wynstecker ...... , .. Janitorial Engineer, -Jan 17, 1989 Kim Brady ...... Janitorial Engineer, Jan 1989- Irene Laferrier ...... Volunteer Val Bania ...... Volunteer, Jan. 1989-Mar. 28, 1989

-35- NORTHEAST LIBRARY Annual Report

This inviting, busy agency was determined to have two primary roles. One, that of provision and promotion of current quality materials in a variety of formats to serve the popular interest of all ages. The second role is to provide support to adults and children in their endeavor to learn.

To address primary role one, the agency head selected a core collection of compact discs in response to patron demand. The trade paperback and remainder section at Bookman's was heavily used as an adjunct to the replacement allowance. An additional $600 was designated for Adult Basic Education (AEB) materials to bolster the original collection. This collection was used by the English as a Second Language (ESL) classes from Edison High School (both day and evening), ESL tutors, literacy tutors and by patrons themselves needing this type of basic information. Weeding, upgrading and housing vertical file (VF) materials in new labeled hanging folders provided patrons with an attractive, functional arrangement of pamphlet materials. Library Services and Construction Act (LSCA) funds provided monies for adding needed reference materials. Magazine Index provided user-friendly periodical reference. Northeast (NE) offered regular print, paperback, film strips, musical cassettes, media bag materials, compact discs (CDs), phonodiscs, Adult Basic Education (ABE) and vertical file (VF) materials. Large print (LP) books and talking (TALK) books on audio cassettes provided in rotating collections, were widely circulated.

To house the collection in an efficient manner, the physical plant needed to be in good operating condition. During 1989, NE was closed a total of 18 days to bring the building up to adequate standards. The 1988 re-roofing project took longer than projected and lapsed over into the first week of January 1989. From May 15 through June 6, the library was closed to install new floor electrical outlets and data cabling outlets in anticipation of the installation of public PAC terminals in 1990. New carpeting was installed throughout the building at this time. Before reopening, the bulk of the book collection was shifted - juvenile books located in the adult nonfiction area were relocated back to the juvenile shelves, adult nonfiction was shifted to the east side of the building and the adult fiction to the west side. This logical arrangement allowed patron and staff alike to find materials with ease. Northeast accessed a freestanding bookcase from Popular Library. This case answered a vital need as it was able to house three popular collections - "Large Print", "Horror" and "Terror". The top of the case displayed "Staff Suggestions", a heavily read area of this library. Appropriate signage was requested for shelves and stacks upon completion of collection shift and annual weeding. Bids went out at year's end for new inside and outside glass doors. The short term result of the necessary closed time was a substantial decrease in circulation, to be rectified in 1990.

Primary role number two was met in a variety of ways. The librarians, on a consistent three week basis, provided Edison ELS classes with very elementary print materials not available at the high school. Two very well attended evening family programs were put on by Northeast staff at Halloween and Christmas.

-36- School visits, library student art exhibits and storytelling in the elementary schools by the Children's Librarian also answered this role. The Summer Reading Program (SRP) enjoyed its highest registration ever, in spite of the fact that there were three area bookmobile stops during this time span at Waite Park, Audubon and Beltrami. As part of the Year of the Young Reader (YYR), a tea was held at Northeast for area elementary media specialists and the final YYR program for families featured folksinger, Charlie Maguire.

The staff in this agency met and surmounted several challenges during the course of the year. The agency head was at North Regional during January and February as acting District Librarian. Nancy Kweik, East Lake, replaced the agency head during this period. All staff members worked at various agencies during the recarpeting project. NE staff was involved in the community user survey and the pin map survey, both generated by the HBW consultant study on facilities of community libraries.

The completion of the community libraries facilities study and the advent of a new Director suggest 1990 will be a year of change. The challenge for Northeast will be an attempt to recoup 1989 circulation loss with innovative marketing methods designed to attract the new patron and retain the old. Proven methods of involvement in area groups and staff availability for community projects will be maintained to reach said goal.

-37- STAFF ACTIVITIES

Sheila Jorgenson

Memberships American Library Association Minneapolis Public Library Staff Association Central Avenue Commercial Association Eastside Area Workers

Classes, Workshops "Getting People to Work With You" "Working Smarter, A Winning Strategy" WordPerfect Training Search procedures on DataTimes and InfoTrac

Meetings, Special Events Central Avenue Commercial Association meetings Eastside Area Workers meetings Planning committee meetings for Central Avenue Fair (CACA) Library booth at "The Senior Health and Information Fair" Assessment meeting at Court House on Transitional Work Internship Program Aide I, Aide II Classification meeting with Civil Service

Sue Alexander-Frye

Memberships Professional Librarians Union of Minneapolis

Classes, Workshops ALA Notable Books "Personal Effectiveness on the Job" Jim Trelease program MELSA Children's Workshop at Westcott Branch, Dakota County Library Search procedures on DataTimes and InfoTrac

Presentations Songfest at Friendship Center Lead Central A venue Commercial Association Christmas carolers "Year of the Young Reader Book Fair" Chemical Dependency talk at Lyndale School

Marlys Bates

Memberships AFSCME Minneapolis Public Library Staff Association

-38- Classes, Workshops "Future of Work and the Worker" Search procedures on DataTimes and Infotrac

Meetings. Special Events Northeast Library Representative for the United Fund Appeal

Joyce Ludgate

Memberships AFSCME

Classes. Workshops "Future of Work and the Worker" Search procedures on DataTimes and InfoTrac

-39- NORTHEAST COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1988

Sheila Jorgenson ...... Librarian II Sue Alexander-Fryc ...... Library Assistant I Marlys Bates ...... Aide II Joyce Ludgate ...... Aide I Ann Jorgenson ...... Shelver, .3 Sharon Milewski ...... Sub Aide I, Fri/Sat Richard Olson ...... Janitor Engineer Kay Bryant ...... Volunteer Opal McDonald ...... Volunteer Margueritte Sholes ...... Volunteer Linda Hutchinson ...... Volunteer

-40- PIERRE BOTTINEAU LIBRARY Annual Report

The primary role of this two-person, compact store-front library was determined to be quality provision of materials and services to children and those working with children.

The provision of materials was addressed in a variety of ways. Agency needs were communicated to the Book Selection Librarian on a monthly basis. Paperbacks and phonotapes were purchased with the public in mind. A vertical file was created replete with material pertinent to public needs. Audio books (TALK) and large print (LP) book collections were rotated on a monthly basis. Deposit collections of paperbacks to four neighborhood parks, Northeast Child Development Center and Sheridan Community Education provided materials to those unable to visit the library itself. In-house materials were weeded subjectively as well as objectively.

Adult services were promoted through extensive outreach and in-house workshops. The agency head conducted family tours at the Minneapolis Institute of Arts for members of the Pierre Bottineau (PB) community on her own time. A program on Art and Religion was offered to Beltrami Park seniors. The "HOLD" function on the automated circulation system (MAX) and utilization of Interlibrary Loan provided convincing testimony to the effectiveness of service in this smallest of all Minneapolis' community libraries.

Children's programs and services were resoundingly successful. The small scale and intimacy of this library were the supreme lures for preschoolers and school­ age youngsters. Their response was heartwarming. Some of the outstanding children's programs offered were: Charlie Maguire (three separate performances), Black History stories with Jerry Blue, origami and drama workshops, summer reading programs offered by Metropolitan Library Service Agency (MELSA), programs on French, African and Native American Art.

Preceding the summer reading program, team school visits were made promoting that program as well as all library services. These visits prompted a greater use of the agency by teachers and librarians from Holland, Sheridan and Webster schools and continuing use of Northeast Regional Catholic schools. Class visits to check out books, hear a story, and participate in book discussions took place throughout the year.

A 15% increase in summer reading participants (350) was enjoyed by this agency.

A new service at PB this year was the advent of a photocopier. Patrons utilized and were appreciative of this service. A second terminal was installed making the operations of this agency more efficient.

In response to public need, this agency's hours will be changed in 1990. The total number of open hours will remain the same; however, the agency will be open Monday evenings until 8:00 p.m. Working parents will now have access to Pierre Bottineau.

-41- Innovative programming, extensive outreach, awareness of community needs and provision of patron satisfaction were the prime factors in this agency's circulation and reference statistics increase. The agency head and Library Aide I put patron satisfaction first. They attended workshops, classes, educational and community seminars, often on their own time, to further their expertise and promote MPLIC services.

The completion of the community libraries facilities study and the advent of a new Director suggest 1990 will be a year of change; however continued patron satisfaction will remain the number one goal for this agency.

-42- STAFF ACTIVITIES

Betty Berman

Membership Library Staff Association

Boards. Committees Library Staff Association

Classes, Workshops "How the Introduce Books to Children Ages 9 to 11" "Notable Books for Children" 1989 "Role of Public Libraries in Society" "Year of the Young Reader" Jim Trelease Program "Year of the Young Reader" Headstart Program Reference Update on InfoTrac and DataTimes, NR

Presentations Northeast Community Festival Sheridan School Prence Art at MIA for Sheridan 5th Graders Art and Religion at MIA for Beltrami Park Seniors African and Precolumbian Art at MIA for Beltrami Latchkey

Sherlee Eckblad

Membership Library Staff Association

Classes, Workshops "How to Introduce Books to Children Ages 9 to 11" Reference Update on InfoTrac and Datatimes, NR

Pres en ta tions Northeast Community Festival

-43- PIERRE BOTTINEAU LIBRARY Annual Report

Staff of 1988

Betty Berrnan ...... •...... Aide II .6 Sherlee Eckblad ...... Aide I .6 Mark Corbecky ...... Janitorial Engineer, (part-time) detailed Feb. 20- Margaret Brand ...... Volunteer Elies Thornquest ...... •..... Volunteer

-44- WEBBER PARK COMMUNITY LIBRARY Annual Report

1989

This cozy browsing library in its park-like setting was determined to have two primary roles. The first, to provide and promote current, high demand and high interest materials in a variety of formats to all ages. The second, to address the needs of community children and child care providers, to encourage reading and support classroom assignments.

To answer the first role, the agency offered a browsing collection of current and popular fiction and nonfiction, as well as rotating collections of large print books (LP) and of audio cassettes (TALK). Popular magazines, paperbacks, phonotapes, phonodiscs and vertical file materials further responded to the first primary role. Patron utilization of TALK and LP was comparatively low and will be examined in 1990. The agency was weeded objectively and subjectively and all duplicates removed to attempt to loosen shelves. Another radical weeding is planned, as the shelves remained full. Library Services and Construction Act (LSCA) Title I funds provided monies for needed reference tools in this agency. A table was taken from the workroom and added to the reference area, creating a college/career table for public use, and an area conducive to study.

To answer the second primary role, monthly paperback deposit collections for Webber, Folwell, and Creek View Parks were started. The storyhour day was changed from Wednesday to Tuesday to reach more daycares and preschools. Attendance was low, but higher than last year. The agency head's storyhours were critiqued and coached by the District Children's Librarian.

Children's and child care providers' needs were met with extensive team school visits, storytimes at Olson Elementary and Olson community schools, film programs and live entertainer programs. Film programs were continued in cooperation with the park and shown in the park building.

Summer reading attendance, participation and completion statistics showed a rise and was deemed successful.

Webber responded to community needs by taking an active role in the Showboat Days Festival. The agency was open from noon to 4:00 p.m. on Saturday and Sunday, offering teddy bear picnic stories, a historical slide show, a summer puppet show and a film program. All enjoyed high attendance.

The Library Aide II position was one of musical chairs for much of the year. A detail Library Aide II was in place from January through March. Substitutes were employed for the month of April. In May the Library Aide II from Linden Hills transferred to Webber Park and found a niche.

Circulation statistics did not reflect the extensive outreach efforts, remaining at or a bit above last year's figures. Reference statistics showed an alarming rise. The cause was determined to be a human variance of the recording of these statistics and 1990 should show a stabilization of same.

-45- The completion of the community libraries facilities study and the advent of a new Director suggest 1990 will be a year of change; however, continued outreach to entice new patronage will remain the number one goal of this agency.

-46- STAFF ACTIVITIES

Lorraine Bryant

Memberships American Library Association Association for Library Service to Children Minnesota Library Association Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis Friends of MPLIC Camden Planning Council

Classes, Workshops Role of the Public Library in Society Notable Children's Books MELSA Children's Workshop Jim Trelease Best Books for Children Reference on DataTimes and InfoTrack

Meeting, Special Events Library Legislative Day Summer Youth Employment Program Workshop City Kids Family Fest UMBA Author Breakfast Jose Aruego dinner

Presentations Picture Book Stories at Head Start Reading Fair Puppet show with Dan Kelty at "A Book Affair" Minnesota Festival of the Book

Richard Shamp

Memberships American Federation of State, County and Municipal Employees (Steward) Twin City Personal Computer User Group The New Pictorialists; the National WordPerfect User Group Minnesota Library Association

Conferences, Conventions The Annual Conference of the Minnesota Library Association

Classes, Workshops The Future of Work and Workers Working Smarter - A Winning Strategy Reference on DataTimes and InfoTrack at NR

Meetings, Special Events The Minnesota Festival of the Book

-47- Laurize Ruof

Classes, Workshops Future of Work and Workers Reference on DataTimes, InfoTrack at NR Summer Youth Employment Program United Fund Orientation Safe Driving

-48- WEBBER PARK Annual Report

Staff of 1989

Lorraine Bryant ...... Library Assistant II Kelly Solon ...... •...... Library Aide II, (detail) Jan-Mar. Richard Shamp ...... Library Aide II, May- Laurize Ruof ...... •...... Library Aide I Mark Corbecky ...... Janitorial Engineer, Feb20 Elizabeth Bingamin .•...... Volunteer Agnes Field ...... Volunteer Betty Vorpahl ...... Volunteer Brian Wallenberg ...... Summer Youth Employment Program

-49- DISTRICT II Annual report

1989

In this second year of the Library's Strategic Plan, District II staff report continuing progress on stated goals and objectives. Under the collections and information services goal, Tom Hurlburt, District Children's Librarian, developed a core collection of juvenile reference materials for use throughout the district by utilizing a percentage of his replacement budget. The adult reference collection was shifted to make room for these new materials. Approximately 30% of Walker's adult replacement allotment was spent to acquire high-interest works of classic fiction in response to patron demand. District-wide developments included expanding collections of compact discs at Southeast and Walker, and reorganizing vertical files. Jeanette Larsen, Southeast Community Librarian, was responsible for selecting and ordering vertical file materials for all community libraries. Updated vertical file subject heading lists were sent out to guide agencies in organizing their new materials. In addition, a brochure describing the scope of Sumner's Black History Collection came out in time for Black History month, and was useful in promoting that underutilized collection.

In support of the planning goal which focused on incorporating district objectives and action plans into performance evaluations, staff defined their individual areas of responsibility with stated performance standards. Community librarians completed performance appraisals of their staff members and the district librarian wrote appraisals of agency heads, which will be applied in 1990.

Expanded use of Walker's microcomputer supported the goal of applying new technologies to improve public services and management effectiveness. Additional staff training in DOS took place, as did the inauguration of machine-assisted reference service--Datatimes--in September. To provide greater access to expanding periodical collections InfoTrac, a subject guide in CD-ROM format, was installed at Walker, and Southeast received Magazine Index on microfilm.

Commitment to public service throughout District II included participation in community activities and outreach events. These activities include Ann Livingston's membership in the Uptown Association, book review columns for the HILL & LAKE PRESS, and senior citizen book talks; Jeanette Larsen's involvements with the Dinkytown Business Association, Eastside Human Services Committee, and meetings with colleagues from

-50- Wilson Library; Grace Belton's membershp on the Minnesota Literacy Council Board of Directors and outreach efforts with Bethune Elementary School parent-child groups; Joyce Cobb's participation in the Martin Luther King Park bookfair; and Roy Woodstrom's involvement with the Inner City Child Care Consortium holiday fair.

Respectfully submitted, l?ui1- (i l!t;r,IJ:)lnl Ann C. LivingstonV District/Community Librarian IV

-51- SOUTHEAST COMMUNITY LIBRARY

Annual Report

1989

The staff at Southeast was involved in many ongoing projects. Barbara Janousek, Library Aide I, regularly attended meetings to update the MAX Online Procedures Manual. It is a long, detailed and arduous process. Jeanette Larsen, Community Librarian, continued to order vertical file materials for the fourteen community libraries, spending the $5000 allocated for that purpose. Southeast also contributed to the community libraries facilities study by participating in surveys, compiling information for their area community profile, and being interviewed by consultants.

Southeast's collection was developed in several ways. A decision was made to discontinue selecting phonodiscs. Only compact discs and phonotapes are being purchased. Four new periodical subscriptions were added, and a microfilm subject guide to periodicals, Magazine Index, was transferred from Walker Community Library. The entire materials collection was weeded in 1989.

Children's services continued at a high level, drawing large numbers of children from area day care centers. Weekly story hours and films average well over 100 children in attendance. The summer reading program attracted 518 regular participants­ -the largest number ever--while 1222 attended program events. Joyce Cobb continued her active outreach efforts with area schools and child care centers.

In-house use of Southeast's facilities and materials again grew in 1989, with students from the University community the largest service group. Use of the meeting rooms increased greatly. The meeting room and small conference room were scheduled on an average of two to three times per week. Both telephone and in-person reference statistics increased over 1988. Southeast also served at a polling place in the November election.

Southeast received some new equipment in 1989. An electronic typewriter for staff use was delivered in June, a new topographical globe was purchased and a drill press to stamp date due slips was received.

-52- SOUTHEAST COMMUNITY LIBRARY

Annual Report

Staff of 1989

Jeanette Larsen Community Librarian Joyce Cobb Library Assistant I

Sharon Bauck Library Aide II

Barbara Janousek Library Aide I

Yvonne Cherne Library Aide I (temporary part-time)

Helen Villars Library Aide I (temporary part-time)

Gary Berman Library Page I .5

Dan Swenson Janitorial Engineer

-53- STAFF ACTIVITIES

Jeanette Larsen Memberships Professional Librarians Union of Minneapolis

Boards, Committees Dinkytown Business Association Eastside Human Services Committee

Meetings, Special Events Presentation to Library Board, October 18

Joyce Cobb

Memberships Minnesota Library Association

Conferences, Conventions Minnesota Library Association Conference, Mankato, Oct 12-13

Classes, Workshops Ways to Better Serve 9-11 Year Old Patrons, April 27

Meetings, Special Events Head Start Reading Fair, February 15 Kerlan Collection Symposium, March 18 Martin Luther King Park Bookfair, November 28

Presentations Heart of the Earth School staff meeting

Sharon Bauck

Memberships Local 99

Staff Exchanges Sumner Community Library, February 8

Barbara Janousek

Boards, Committees MAX Online Manual Update Committee

Staff Exchanges Walker Community Library, January 23

-54- SUMNER COMMUNITY LIBRARY

Annual Report

1989

Sumner showed a significant increase in activity in 1989. Included was a dramatic rise of over 60% in reference statistics. Service to adult learners, always an important role for Sumner, contributed to the increases. Service was expanded considerably with the addition of a public access computer. Purchased primarily as an tool to help adult learners, an Apple IIGS with printer was installed in late September with a variety of software packages available for in-house use. Staff received basic training on the Apple and worked with others to set up guidelines and procedures for its use. Even though it was made available for the public only in December, log sheets show steady use by adult learners, by computer literate children and by individuals who bring their own software to the library.

Children's services continued to be an important component for Sumner. Over 57% of Sumner's circulation is juvenile materials. This was assisted by another successful summer reading program: "Library Kids Are Tons of Fun!" with record turnouts, especially among the Southeast Asian children, who for the first time attended program events in large numbers.

Sumner maintained its involvement with literacy and the community. Throughout the year, the Northside Reading Center held staff training and workshops for literacy tutors in the library as well as serving the adult learner and growing Southeast Asian population by providing English as a Second Language classes. Sumner also served as a kickoff point for Erase Illiteracy, a joint public service campaign with the Northside Reading Center and Naegle Outdoor Advertising Incorporated. Grace Belton served on the board of the Minnesota Literacy Council, participated on the planning committee for the Minnesota Festival of the Book celebrating Black writers, and received the Mary Kate Riley Award in Education which recognizes the contributions of Black women to the Twin Cities.

Maintenance of Sumner included filling potholes in the parking lot, adding a handicapped parking slot, and regrading and replacing sidewalks. The new sidewalks eliminated steps at the front entrance, and eliminated flooding from parking lot runoff at the Emerson entrance. New equipment included an electronic typewriter for office use and a globe.

-55- SUMNER COMMUNITY LIBRARY

Annual Report

Staff of 1989

Grace Belton Community Librarian

David McAloney Library Aide II

Emilia Bernat Library Aide I

Nhia Vang Summer Youth Worker

Richard Wynsteker Janitorial Engineer, January 23-

-56- STAFF ACTIVITIES

Grace Belton

Memberships Minnesota Library Association Professional Librarians Union of Minneapolis WISE Resource Volunteer

Boards, Committees Minnesota Literacy Council Bethune Elementary School Planning Board Bookslinger Press Minnesota Festival of the Book/Celebrating Black Writers

Conferences, Conventions Minnesota Library Association Conference, Mankato, Oct. 12-13 Minnesota Literacy Council on Long Range Planning, January 7

Classes, Workshops Serving Library Patrons with Developmental Disabilities, May 9

Meetings, Special Events Library Booth at Head Start Health Fair, March 23 Planning committee for public access computers Library Booth at Minnesota Festival of the Book

Awards Mary Kate Riley Award in Education, February 26

David McAloney

Classes, Workshops Future of Work and Workers, April 12 Computer training: Park Avenue Methodist Learning Center Computer training: Franklin Learning Center

-57- WALKER COMMUNITY LIBRARY

Annual Report

1989

Walker's year included several professional activities involving the whole staff and linked to the community libraries facilities study. These encompassed compiling a detailed profile of our service area, a week-long poll of users' perceptions of library collections, services and facilities, and an elaborate pin-map survey denoting where users live. As part of the facilities study, Walker was visited three times by consultants who interviewed various staff members.

Reference service was improved in several ways. In February, Walker became the first public library to offer the Minnesota Career Information System to its patrons. A microcomputer dedicated to this program includes information about local and national colleges, courses of study and helps for job seekers and entrepreneurs. It is used heavily. Another new resource is InfoTrac, a CD-ROM product which replaced our microfilm Magazine Index. In September, Walker began offering Datatimes searches to its patrons, who were eager for the service. We now average between one and two searches per day. We also added access to the University of Minnesota libraries through LUMINA, and to area small college libraries through CLIC. Both are available on our workroom PC. A popular service used heavily by Walker patrons is the free reserves on library materials through the MAX hold function. We average 40 items per day.

Children's activities continue at a very high level. Tom Hurlburt, Children's Librarian, rotated toddler and bedtime story times with twice-weekly sections of preschool story hours, all with heavy attendance. Mr. Hurlburt maintained his activity in the community, making presentations to schools and day cares, giving book talks and puppet shows. He participated in system-wide juvenile services activities as a member of the planning committee for the Year of the Young Reader. After Mr. Hurlburt's departure in September, Mary Ann Campbell ably filled in for him during story times.

Walker's facilities and collection were used extensively throughout the year. Circulation and reference statistics were steady while use of the facility increased. Based on week-long room count surveys Walker, of all the community libraries, had the highest number of people through the building on a daily basis--over 330. Meeting room use jumped

-58- to an average of thirty bookings per month while our conference room use was consistent. Walker was also used as a polling place for the primary and city-wide elections in November. In addition to these services, 36 homebound clients were provided with materials selected by our volunteer, and we filled bi-monthly deposit collections for two senior residences and one child care. Over 20,000 tax forms were supplied to the public, a service which now continues throughout the year.

Five staff changes occurred this year. Jay Holtzapple was promoted to Library Aide II and accepted a position in the Business Department; Patrick Long, Library Aide I, left to take a job in the private sector; Michael McClellan, Page I, was promoted to Audio Visual Aide I in the Art/Music/Film Department; Kathleen Gyro, .5 Page I, took a leave of absence to have a baby; and Tom Hurlburt moved to Albuquerque, New Mexico. In their places were selected: Andrea Grundner from the Circulation Department, Brian Zluticky from Acquisitions, Annette Meyer from Literature, Heidi Johnson, who was a new hire, and Roy Woodstrom, who had been a long-time substitute librarian in our system.

Neighborhood concerns centered on air quality (the poorest in the state is at the intersection of Hennepin and Lake Streets), road construction and the moratorium on development in the Uptown area. Every street west of Hennepin was repaved this past summer with the resulting rerouting of traffic which did affect access to the library. Walker continued to be hit by graffiti and the exterior of the building had to be sandblasted eight times.

Maintenance of Walker included installation of a new air conditioning unit, additional lighting in the foyer at library level, and replacement of the door closers, locks and panic bars on the exterior doors. Additional equipment included a modem for our workroom microcomputer, a newer coin-operated copy machine and a drill press for marking date due slips.

-59- WALKER COMMUNITY LIBRARY

Annual Report

Staff of 1989

Ann C. Livingston District/Community Librarian IV

Thomas Hurlburt Librarian II, to October 5

Roy Woodstrom Librarian II, November 6-

Mary Ann Campbell Library Assistant I .5

Barbara Simmons Library Assistant I .5

Marla Siegler Library Assistant (temporary part-time)

Lee Kamel Library Aide II

Andrea Grundner Library Aide I, June 19-

Anne Hanson Library Aide I .5

Jay Holtzapple Library Aide I to July 14

Shelley Kraines Library Aide I

Patrick Long Library Aide I to June 2

Irene Taylor Library Aide I .5

Brian Zluticky Library Aide I, July 31- Kathleen Gyro Library Page I .5 to February 24

Heidi Johnson Library Page I .5, July 10-

Michael McClellan Library Page I to August 18

Annette Meyer Library Page I, September 11-

Tom Seaman Janitorial Engineer

Lynette Sanders Custodial Worker .5, January 3-31

Rita Ormsby Volunteer, January 12-

-60- Jane Thompson Volunteer to May 20

Donalee Varns Volunteer, June 1-December 1

-61- STAFF ACTIVITIES

Ann C. Livingston

Memberships American Library Association Public Library Association Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis

Boards, Committees Automation Planning Task Force Intrasystem Loan Committee Materials Delivery System Committee Management Advisory Committee MARS Committee Training Manual Task Force Uptown Association

Classes, Workshops DOS Update, December 19, 20 DOS Class, Metropolitan Community College Minnesota Career Information System Workshop, November 3 Datatimes Training, August 29

Meetings, Special Events Supervisors discussion of Page, Aide I and Aide II positions, December 1 Libraries in the 21st Century, April 5

Presentations Seniors Book Club, YWCA, February 18, December 12

Thomas Hurlburt

Memberships Minnesota Library Association WISE Resource Volunteer

Boards, Committees 1989 Chair, Children's and Young People's Section, MLA Year of the Young Reader Planning Committee

Classes, Workshops WordPerfect Training, March 6, 7

Meetings, Special Events Child Care Options Fair, Government Center, March 16 Head Start Reading Fair, March 23 Roy Woodstrom

Memberships WISE Resource Volunteer

Meetings, Special Events Inner City Child Care Consortium Holiday Fair, December 20

Mary Ann Campbell

Memberships Minnesota Library Association Professional Librarians Union of Minneapolis

Conferences, Conventions MLA Reader's Retreat, September 23

Classes, Workshops Datatimes Training, August 29 Libraries in the 21st Century, April 5 Minnesota Career Information System Workshop, October 23 Role of Public Libraries in Society, St. Cloud State University Serving Library Patrons with Developmental Disabilities, May 9

Barbara Simmons

Memberships Minnesota Library Association Professional Librarians Union of Minneapolis

Conferences, Conventions SLA: Corporate Library Excellence, April 21

Classes. Workshops Datatimes Training, August 29 Libraries in the 21st Century, April 5 Minnesota Career Information System Workshop, October 17 Serving Library Patrons with Developmental Disabilities, May 9

Marla Siegler

Memberships American Library Association

Meetings, Special Events Headstart Reading Fair, March 23 Lee Kamel

Memberships Local 99

Classes, Workshops Basic Reference Sources, St. Cloud State University DOS Update, December 19, 20 Future of Work and Workers, April 12

Anne Hanson

Classes, Workshops Role of the Public Library in Society, St. Cloud State University Basic Reference Sources, St. Cloud State University

Jay Holtzapple

Classes, Workshops Future of Work and Workers, April 12

Shelley Kraines

Memberships Local 99

Classes. Workshops Future of Work and Workers, April 12

Patrick Long

Classes, Workshops Future of Work and Workers, April 12 Serving Library Patrons with Developmental Disabilities, May 9

Irene Taylor

Memberships Local 99

Classes, Workshops Future of Work and Workers, April 12

Michael McClellan

Memberships Vice-President, Local 99

Boards, Committees MAX Online Manual Update Project

-64- Annette Meyer

Memberships Local 99

-65- District III Annual Report

1989 Public service was improved with the introduction of new technologies. In June·,.. InfoTrac was installed at Washburn and Magazine Index at Linden Hills. Both services were accepted quickly by public and staff. At Hosmer we added an Apple IIGS computer; patrons began using it on December 1. Because we had never done anything like this before we needed time to plan and prepare. Software had to be selected and it took time to determine how the service would be made available to the public. We had to answer such questions as, would we seek out volunteers to help, what kind of control would the staff have over the hardware and software, and how much would patrons be expected to learn on their own? The service has been heavily used. We learned very quickly that we need more software and that the staff needs to know more.

We implemented the new performance appraisal system. At Washburn and Hosmer Gary Cooper met with each employee to go over the standards established for the position and to set up an evaluation plan for the next calendar year. Connie Hill did the same with the Linden Hills staff. We hope this will develop into a fair and objective method for evaluating employees.

An objective in 1989 was to strive for more cooperation and coordination between professional staffs in the district. Staff providing children's services got together monthly in the spring and early summer to discuss replacements and summer reading plans. They also did some programs together. In the fall they discussed plans for the special programs for the finale of the Year of the Young Reader in November.

Adult services people met monthly in the spring to discuss replacements. These meetings are always useful but they were not held the rest of the year because of pressures from other responsibilities. It ls something we need to reestablish in 1990.

There was one all-staff meeting in June at Washburn with Mary Lawson.

District III worked with Washburn High School on a pilot project using the Minneapolis Public Library onllne catalog in the school library. We anticipated that the Hosmer and Washburn collections might receive increased use by high school students. Because the telephone lines were usually busy they did not have access to the catalog often enough to know how much use it would get. In the fall, however, all the high schools were hooked up to the MPL catalog and with their own telephone line were able to get in more easily. We have not noticed any change in use by high school students.

Throughout the year Gary Cooper interviewed and selected substitute librarians and aides for the community libraries. Most of them were trained at Washburn. He developed a MAX training manual that will be part of a larger training manual to be used with all new employees in the community libraries. It should be ready sometime in the spring of 1990.

-66- For many months Hosmer and Linden Hills had to contend with a very difficult patron. The employees conducted themselves professionally at all times. However, they did find it helpful to meet with a counselor from dor associates to discuss the problem.

The Washburn expansion plans were of interest to everyone in the district. When the new Washburn opens it will no doubt have some effect on Hosmer and Linden Hills. During the year Washburn staff had many meeting with the architects. The architectural plans evolved through these meetings. By October a final plan was agreed to by everyone. The public ls aware of and supports the expansion. Construction will begin in the summer of 1990.

It's been a busy year for everyone. The increased circulation at all three libraries and the changes we have experienced have contributed to an interesting and challenging year.

Respectfully submitted,

District/Community Librarian

-67- Hosmer Annual Report

1989

There were many things that contributed to a busy and difficult year for the Hosmer staff. The most obvious was the circulation gain of the first ten months. The last two months brought the total amount down significantly, probably because of bad weather. During most of the year, however, the staff found themselves busy keeping up with daily circulation demands.

Children's service is a major part of the work week at Hosmer. The preschool and toddler storytimes attracted large numbers with attendance at some storytimes over 60.

The Year of the Young Reader Fair was held in February at the Headstart School which is near Hosmer. Charlene worked at the Fair as did other children's staff. We had hoped that the contact with the school and parents would benefit Hosmer more than it has. A few teachers have come in but otherwise use has been minimal.

The summer reading program, however, was again an important event in the Hosmer community. Charlene Gabler's hard work in preparing for and conducting the program is what made it work so well. 750 children participated in 1989. The children take it very seriously and occupy a lot of the staff's time seeking help for books to read and adding titles to their reading record. The staff has noticed a large increase in Asian children in the last few years. The regular and special programs were all well attended with an average of 70.

Reference and readers' advisory are always important at Hosmer. Adults and children ask many questions. Often these are basic library usage questions, while at other times the staff is called upon to handle rather difficult reference questions. The staff has learned to be resourceful in using its small reference collection.

Many patrons in the last year have asked for videos and a few for compact discs. Books on tape, which became a part of the collection in 1988, are not in great demand as they are in other parts of the city.

In April a second circulation terminal was added to the circulation desk. This made charging and discharging easier for the staff and the public, but it doesn't solve the basic problem of a small and poorly designed circulation desk

An Apple IIGS computer was made available to the public on December 1. Hosmer and Sumner are the only two libraries in the city to offer this service. So far it has been very popular with children and adults. We already know that we need to order more software. The staff received training from David Weisser at the Park Avenue Learning Center and Amy Hunt at the Franklin Avenue Learning Center. They still have much to learn but are excited by the possibilities of this new service.

-68- Compounding the pressures of attempting to perform the many duties asked of the Hosmer staff was a problem patron who made life difficult for many months.

All in all, the staff has performed well under the pressure and demands of a busy Hosmer. With the addition of the computer service much was asked of the staff this year. Also, the increased duties because of MAX(added circulation responsibilities, acquisitions, etc.) are noticed more at a small library. Through all of this the employees have shown themselves to be strong and resourceful.

-69- HOSMER COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1989

Charlene Gabler Library Assistant II

Nancy Thomas Librarian, temporary, part-time Judith Bagan Library Aide II

Beth Underdahl Library Aide I

Lester Ohnstein Library Aide I, temporary, part-time James Tanberg Engineer

-70- STAFF ACTIVITIES

Charlene Gabler

Memberships American Library Association Minnesota Library Association Southside Interagency Council Pillsbury House

Classes, Workshops Educational Symposium on Young Adults, Coffman Union, April 8 Supervisory Training Workshop, dor associates, April 30 Twin Cities Youth Policy Forum, "Valuing Diversity," St. Paul Student Center, December 8

Meetings, Special Events

Reading and Presentation by Kate Green, First Universalist Church, February, 10 Year of the Young Reader Reading Fair, Headstart School, February 15, and February 17 City Kids Family Fair, Nicollet Island, June 4 Jack Prelutsky Presentation, Red Balloon, June 11 Jim Latimer, Kerlan Library, July 6 Affirmative Action Meeting for Supervisors, East Lake, September 19 Book Week Dinner with Jose Aruego, St. Catherine's, November 15 Inner City Day Care Consortium Holiday Fair, Central Gym, December 6

-71- Linden Hills Annual Report 1989

In 1989 circulation increased almost every month at Linden Hills. At the end of the year there was a gain of over 4000. While this is welcome news it does compound an already existing problem A two story library requires that library materials be moved upstairs and downstairs constantly. Without an elevator this ls hard work. As more materials are checked out more are returned and there are more items to be transported. One major procedural change made in 1989 helps to offset this problem. After a three month experiment, which began in December, 1988, we decided that all materials would be returned upstairs. Now almost everything is discharged upstairs and that helps us control the process better. It also frees up the children's librarian to spend more time on professional duties. We still need to transport children's books downstairs but items to be sent to other libraries are now returned upstairs.

An objective at Linden Hills this year has been to study all the clerical procedures to see where we can streamline and simplify. Connie Hill and Kate Ketcham have examined the workflow and made some significant improvements. In addition, Connie has met with each employee to discuss performance standards.

These improvements were made even though staff changes were numerous this year. Richard Shamp, Library Aide II, transferred to Webber Park in April. Kate Ketcham replaced him in mid-May. Randy Hendler became the permanent shelver in February and left in June. Jackye Whitner replaced her beginning in July. Most noteworthy of all was Bob Smith's retirement which marked the end of an era. He was the Linden Hills maintenance man for 25 years.

Both the adult and children's collections were weeded during the year using objective weeding lists. Many books were also removed through subjective weeding. Both forms of weeding are essential at Linden Hills because shelf space is limited.

The basic services provided changed little during the year. The most significant change was that the Magazine Index was transferred from Washburn to Linden Hills. The public and the staff took to it immediately. It ls much faster and efficient to use than the Readers' Gulde. The vertical file was moved out of the workroom into the nonfiction wing, and Connie and Carol Southward totally reorganized it using the new MPL vertical file subject headings list. Because of these two changes the public and the librarians are more likely to think of using it. Recent circulation figures indicate that use ls increasing.

Patron demand for recordings remains high, but the preferred formats are now cassettes and compact discs. More than half the adult phonodiscs were weeded for condition or because they had not circulated. The collection is now the smallest it has been in years and no one has complained. Books on tape have also become very popular, but especially in the summer when people listen to them on long trips. It's good that the quota will be increased in 1990.

-72- Videos too, are a non-book format the Linden Hills community wants. All year long the staff was asked if the library had any. Many patrons buy the catalog and are ordering videos from Central or going to other libraries.

Children's services are important at Linden Hills and Sandy Purdue was busy promoting them. She was on two committees; the Reading Fair held at Headstart in February and the summer reading program. With Susan Glenn and Donna Erikson of Channel 5's "Good Company," Sandy worked on a video to be used in the public schools to publicize the summer reading program. They wrote the script together and, using their George and Martha puppets, taped it at the Minneapolis Public School Administration Building. In November a Fun Fair was held at Linden Hills as part of the Year of the Young Reader finale. Over 200 people attended. In the Fall Sandy worked with the Linden Hills Park to organize a library club. Ten children signed up and came every Wednesday afternoon in September and October.

Sandy maintains good contact with the schools. She not only promotes Linden Hills for the summer reading program during her spring visits, but also during the rest of the year. For example, she works with them during Black History Month and Children's Book Week. Her contacts with Christ the King and Sandy Knauff, the school librarian, have been extensive.

The preschool storytimes are always well attended. They averaged 45 children. The toddler storytimes were offered every other week except during the summer, and averaged around 20.

The library board met at Linden Hills in July. This was their first meeting at the library in many years. Connie Hill spoke to them about library services at Linden Hills and gave them a brief tour. As usual in recent years, in May the library staff was involved ln the Linden Hills Festival. They enjoyed themselves and the public seemed interested in library service judging by the number of people who stopped at the booth to ask questions.

The public support of their community library also became evident when lt was learned that Linden Hills, along with the whole community library system, was being analyzed by an outside consultant. Local people expressed a lively interest in the library and its future.

-73- STAFF ACTIVITIES

Constance Hill

Memberships American Library Association Library Information and Technology Association Resources and Technical Services Division American Society for Information Science Minneapolis Public Library Staff Association

Sandra Purdue

Memberships Minnesota Library Association

Boards, Committees MPLIC Year of the Young Reader, Jan./Feb., 1989 MPLIC Summer Reading Committee, Dec., 1988-0ct., 1989 Delegate Selection Subcommittee for Minnesota's Governor's Pre-White House Conference on Library and Information Service, Dec., 1989

Conferences, Conventions Minnesota Library Association Conference, Oct., 1989

Meetings, Special Events ALA notable Bookllst for children presentation, June, 1989 Jim Trelease talk, Sept., 1989 Jose Aruego, author/illustrator Book Week presentation, Nov., 1989

Presentations Two presentations of MPLIC's Partners Raising Readers Workshop, April/May, 1989

Kathryn Ketcham

Memberships Minneapolis Public Library Staff Association Elected Community Libraries Director

Boards. Committees Pre-viewer, Five Owls magazine

-74- LINDEN HILLS COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1989

Constance Hill Community Librarian

Sandra Purdue Library Assistant I

Chris Till Librarian, temporary, part-time -August 18 Carol Southward Librarian, temporary, part-time June 3- Simenson, Laurie Librarian, temporary, part-time -May 20 Richard Shamp Library Aide II -April 29 Kate Ketcham Library Aide II May 22- Michael Blanks Library Aide I

Anne Hanson Library Aide I temporary, part-time -March 11 Catherine Pruszynski Library Aide I temporary, part-time Randy Hendler Library Page I Feb. 13-June 19 Jacquelynne Whitner Library Page I July 12- Robert Smith Engineer

-75- Washburn Annual Report

1989

1989 was the busiest year Washburn has ever had. Circulation was 365,275 for a total gain of 22,903. Without good employees such a large circulation volume would have caused serious problems, but Washburn operated quite smoothly throughout the year. The staff was, however, working at full capacity and can probably do no more. If there is a significant increase next year we need to consider raising the staff complement.

In the last few years the increasing use of the library has brought about much discussion of possible expansion. This year plans became definite. Leonard Parker Associates, architects, was hired. After many meetings with Mary Lawson, Alex Wakal, and Gary Cooper and additional meetings with the Washburn staff, the architects came up with a plan that pleases us all. The shelves and seating space will be more than doubled. To do this the library needs to acquire the property of Southwest Internists P.A., which is southwest of the library. A public meeting was held at Washburn on September 26, to present the plans, and no major objections were raised. If everything goes well construction will begin sometime near the end of the summer in 1990.

A library as busy as Washburn works best if there are few or no staff changes. Fortunately, that was the case in 1989, with one major exception. Toni Simmons, children's librarian, left in January and was replaced in mid-May by David Benidt. From January through May, Charlotte Wilmot went from .6 time to full-time to fill in for Toni until a replacement was found.

In 1989 the staff was introduced to the new performance appraisal standards. In 1990 the previous year will be evaluated according to these new standards. There will be more uniformity of expectation within a job class and this should be fairer for everyone.

The IBM microcomputer that was installed near the end of 1988 became an accepted part of our equipment during 1989. Marie Svang and Gary Cooper grew more and more comfortable with it during the year. It is now used for all reports. Mary Babineau uses it to create posters and announcements for upcoming events.

The Washburn community values its children, and it is important to the parents that their children receive good library service. This year in addition to the traditional Wednesday morning pre-school storytime, we offered a toddler storytime in February/March with Charlotte Wilmot and a Friday afternoon preschool storytime October through mid-December with David Benidt. These sessions were popular, especially those for the toddlers.

Susan Glenn was very active in planning the Reading Fair for Year of the Young Reader held in February at the Head Start Center. She also presented two workshops during the Fair. The program was of benefit to the whole city. In the

-76- Fall she coordinated programs held in all the community libraries to mark the end of the Year of the Young Reader. At Washburn we had a Hmong storyteller and a Jewish Rabbi present music and stories from their respective cultures.

As always summer reading was a big event at Washburn. 200 fewer children signed up this year but it was still a very busy time for all of us. Without the help of our dozen volunteers(ages 9-14) it would have been a trying three months for the staff. The special programs were well attended, and all summer long children, accompanied by their parents, enjoyed coming in to add more titles to their reading llsts. It would be very difficult to ellminate this cultural event of the summer.

The adults value the library just as much as the children but do not need special programs to draw them in. They appreciate the collection and only wish there were more of it. Audrey McClellan, Charlotte Wilmot, and Gary Cooper are constantly ordering materials they believe will interest the patrons. They've become very good at selecting the right materials.

The basic services provided to adults have changed very little in the past year. InfoTrac has been added as the major source for subject searches of magazines and is used all day long by adults and high school students. Magazine Index which was also very popular was taken out when InfoTrac arrived. Readers' Guide is the only other way to search and is used only when InfoTrac is not available, which happens often because only one person can use it at a time.

The non-book formats are no longer new. The videos, compact discs, books on tape, and cassettes which not long ago seemed innovative are now an expected part of library service at Washburn.

The Washburn vertical file is used more than any other in the community libraries. Much of this can be attributed to Carole Hurd's excellent revision of the file using the new MPLIC vertical file subject headings. The public and the staff find it easier to use now.

With all of the above to offer our public we still need to request materials from Central and the other branches constantly.

It was a busy year at Washburn. All of the activity during the year and the many demands of the patrons indicate that we truly do need a larger, better equipped library.

-77- STAFF ACTIVITIES

Gary Cooper

Memberships Minnesota Library Association

Classes, Workshops Selective Interviewing, Offered by City of Minneapolis, July 25-26

Susan Glenn

Boards, Committees MPLIC Year of the Young Reader Committee, 1989

Classes, Workshops MELSA workshop "Role of Literature in Adolescent Psychology and Development, University of Mn., April 8

Meetings, Special Events Child Care Options Fair, March 7, Hennepin Co. Govt Center Jim Trelease, MPLIC Heritage Hall, Sept., 25

Presentations Year of the Young Reader Reading Fair, "Puppets at Home," Head Start Center, Feb. 15, 1989 "Raising Readers," Bethlehem Lutheran, March 4, 1989 "Partners Raising Readers," North Regional Library, April 29, May 4 "George and Martha Puppet Show," videotaping, Mpls Public Schools, May 22

David Benldt

Classes, Workshops Reading Readiness Workshop, College of St. Catherine, Nov., 15 Holiday Fair, sponsored by Inner City Child Care Consortium, Central High School Gym, Dec., 6 Personal Effectiveness on the Job, Mpls Civil Service, Dec., 13

Charlotte Wilmot

Memberships Minnesota Library Association Minneapolis Public Library Staff Association, Co-chair Social Committee

Conferences, Conventions Minnesota Library Association Conference, Mankato, Oct., 5

Classes.Workshops MELSA Workshop, Serving library patrons with developmental disabilities, May 9

-78- Mary Babineau

Classes.Workshops St. Cloud State U., Basic Reference Service in the Public Library, March 17-May 25 College of St. Catherine, Best Children's Books of 1988, Feb., 7, l 4,21 Upper Midwest Computer Fair, University of Mn., Aug., 17-18 Minneapolis Public Schools, Adult Education, Typing refresher course, Oct., 4- Nov ., 22 Essential IBM and beginning MS-DOS, Science Museum of Minnesota, Nov., 11 Marie Svang

Conferences, Conventions American Library Association Conference, Dallas, Texas, June Minnesota Library Association Conference, Mankato, Oct., 6

-79- WASHBURN COMMUNITY LIBRARY

ANNUAL REPORT

STAFF OF 1989

Gary Cooper District/Com.Librarian

Susan Glenn Children's Librarian .6

Antoinette Simmons Children's Librarian .6 -January 6 David Benidt Children's Librarian .6 May 15- Carole Hurd Librarian, temporary, part-time Charlotte Wilmot Library Assistant .6

Audrey McClellan Library Assistant .6

Marie Svang Library Aide II

David Lowe Library Aide I

Mary Babineau Library Aide I

Mary Ann Conlon Library Aide I .6

Pamela Nelson Library Aide I .6

Lila Shurson Library Aide

Donald Witthans Library Page I

Jerome Cain Library Page I

Dennis Hanson Engineer

-80- DISTRICT IV Annual Report

1989

This year all agencies were better able to target their replacement quotas to their actual, rather than perceived, needs because they began receiving the items missing reports. The objective weeding lists also helped in this inventory control process. If an item is to be weeded because it has not circulated and it cannot be found on the shelf it is marked missing. The first long overdues report, for items six months overdue, arrived in December. These reports greatly aid the librarians in the goal of targeting replacement quotas to the areas of greatest loss.

The major trends in reference continue to revolve around school assignments. The areas of countries, states, Black history and biography, drug abuse, alcoholism and abortion continued to rank high. With the increasing emphasis on multi-cultural education in the public schools the agencies are more frequently receiving requests for information on a wider range of ethnic groups, especially American Indians. Adult patrons continued to need materials for work and personal study and relaxation. Requests for tax forms and tax help were frequent through April and even continued throughout the year. Starting in March there was a flurry of requests for information on Salman Rushdie's Satanic Verses. Although it was a popular hold title most of the questions were in the nature of "do you have?" and "what do you think?" rather than the patron wanting to place a hold.

The popular reading requests followed the bestseller lists and requests for a particular title frequently followed the author's appearance on a television or radio talk show. Among the year's most requested titles were, Satanic Verses, Heymann's A Woman Named Jackie, Hillerman's Talking God, Clark's While~ Pretty One Sleeps, Steel's Daddy, Clancy's Clear and Present Danger and Eco's Foucault's Pendulum. Compact disc holdings were added to Nokomis and Roosevelt. The free videocassettes circulated very well at East Lake and all three of the other District IV libraries look forward to the possible expansion of the collection to them in 1990.

All District IV agencies received compact disc cleaners in anticipation of the addition of compact discs to their collections. Franklin, Nokomis and Roosevelt received frames and hanging file folders to enhance the use of their vertical file cabinets. East Lake, Franklin and Nokomis added drill presses for the new date due slips. Roosevelt is using a hand held paper punch because there was neither space nor a secure area to put a drill press.

On May 8, David Benidt, Librarian II, completed a year long detail to the District IV libraries. He accepted the Children's Librarian position shared between Washburn Community Library and the Children's Department. All of the District IV agencies appreciated his help in storytimes, inputting replacements, reference work and filling in during emergency absences.

All of the agencies were visited by Richard Waters of HBW Associates during the first phase of the library consultant's study. The librarians were very pleased to be able to share their knowledge of their agencies with Bernard Jacobs and Carol

-81- Morphew, the study's architectural consultants, during phase two. The library user survey in August and the pin map survey in September of where patrons live were enthusiastically supported by the staff. It was difficult to get patrons to respond to the user survey, but they were very interested in the pin map and asked questions about it. It proved to be an excellent public relations tool.

All the agencies of District IV are looking forward to the addition of public access terminals for the catalog in 1990. They are hoping to be able to continue to improve and adapt their libraries' services to the new electronic formats as they are added during the next decade.

Respectfully submitted,

Gregor C. Henrikson District/Community Librarian

-82- EAST LAKE COMMUNITY LIBRARY Annual Report

1989

It was a another busy year for the staff at East Lake. The total circulation figures increased, as they had the year before. Compact discs continued to increase in popularity and the videocassettes were in very high demand. The patrons appreciated being able to check out the videos for free. Of the seventy-five titles, in the deposit collection from the Films Desk, over half of them were in circulation at any given time. On some weekends there were fewer than ten titles left for patrons to choose from. There were also many requests for how-to-do-it videocassettes and for more children's titles.

The Year of the Young Reader was an active one for the children's area. In addition to the extra programming and outside presentations, Nancy Kweik, Children's Librarian, signed up 948 "Library Kids" for the summer reading program. Nearly sixty one percent of the readers completed ten or more books. The juvenile collections were weeded objectively and for conditions. All of the juvenile replacement quotas were used. In addition to replacing the missing items, special needs were identified for materials to cover school assignments.

The major addition to the collection for the year was the acquisition of InfoTrac, a CD-ROM computerized periodical index, in June. It has been well used by the patrons, who no longer even look at the Readers' Guide. The usefulness of InfoTrac was further enhanced in November when the titles that East Lake subscribes to were marked so that citations now indicate the "LIBRARY SUBSCRIBES TO JOURNAL." The East Lake periodical title list was also updated in June and put into WordPerfect so that it will be simple to modify the list in the future. The entire adult collection was weeded objectively during the year. During the weeding process, many books had to be marked missing because they were on the list but could not be found on the shelves. Seven hundred seventeen adult nonfiction books were marked missing because they had not circulated in the last two years. The agency was made more aware of the problem in March when a man, who had been hired to clean out a garage, came in with several boxes of books he had found. After being examined for condition, ninety-nine hardcovers were restored to the collection. Most of the titles were from 1984 through 1989 and were still marked "NEW." This situation represented a serious loss to both the collection and to the agency's circulation. The phonodiscs were weeded for condition and two hundred were removed. They will not be replaced. A selection of adult basic education books were added to the collection with an allotment of $1200.

In February the agency had a fire of suspicious origin in the men's restroom which caused minor smoke damage to the room. The ceiling was quickly sealed and repainted by the painting contractor and Vern DeKeuster, Janitorial Engineer, removed all traces of smoke from the tile walls and floor. In March, melting snow and ice, and in May, heavy rains leaked through the roof of the meeting room and over the children's area. The ceillngs were damaged and stained. The roof was patched in August after it had dried out. Also in August the sidewalks leading up to both entrances were replaced because they had become uneven. At the same time, workers from the Minneapolis Park Board moved three of the trees from the

-83- public sidewalk in front of East Lake around to the lawn on the east side of the meeting room. In addition to the InfoTrac computer already mentioned, the agency added a three tiered floor rack for hanging media bags, two ergonomic desk chairs for the workroom, book display holders, a tabletop cassette display for juvenile cassettes and a portable tape player for storytimes. Three study carrel seats were reupholstered. The agency also added five, 5-tiered carrousel style paperback racks. The agency's used Gaylord paperback racks were transferred to other community libraries.

Staffing at East Lake remained very fluid during the year. Nancy Kweik, Librarian II, was detailed to Northeast Community Librarian in January and February. Her place was taken by David Benidt, Librarian II. From January 23rd through April 21st, Beverly Lutz, Aide I, from Franklin came to the agency on a staff exchange. Patricia Pedersen, Aide I, Cynthia Smith, Aide I .6 and Joanne Zimmerman, Aide I .5 alternated in the exchange at Franklin. In February, Cynthia Smith transferred to a full time Library Aide I position in the Circulation Department. She was replaced in April by Ruth Hanson. David Benidt ended his detail at the agency on May 8. Patricia Pedersen was promoted to the Aide II position at Nokomis in June. She was replaced in July by Leroy Pulles, who transferred from the barcoding team. In September and October Nancy Kweik participated in a month long staff exchange with Virginia Hasenstein, Librarian II, Literature Department. Mary Huttner, substitute Library Aide I, provided eighteen and a half hours per week of much needed extra staffing September through November. James Tollefson, Library Page I, announced his resignation in December.

Everyone at East Lake is looking forward to the 1990s with the anticipation of further enhancements to the Library's electronic capabilities. Many of the patrons have been asking when they will have access to catalog terminals. It is also hoped that online searching will be added, in the near future, to the services offered by East Lake. The staff envisions a decade with expanded hours of service, increasing circulation and new electronic services for East Lake's patrons.

-84- STAFF COMPLEMENT

Gregor Henrikson District/Community Librarian

Nancy Kweik Librarian II January 1-10, March 1- September 16, October 16-

Virginia Hasenstein Librarian II, staff exchange September 18-0ctober 14

Alvin Bowman Library Aide II

Patricia Pedersen Library Aide I January-February 10, April 24- June 23

Cynthia Smith Library Aide I .6 January 1-21

Joanne Zimmerman Library Aide I .5 January 1-20, April 24-

Ruth Hanson Library Aide I .6 April 19-

Beverly Lutz Library Aide I, staff exchange January 23-April 21

James Tollefson Library Page I

Todd Franceen Library Page I .2

David Benidt Librarian II, detail, Mondays, al tern a ting Fridays/Saturdays January-May 8, full-time January 11-February 28

Mary Huttner Library Aide I, part-time September 11-December 2

Doris Robinson Volunteer

Vern DeKeuster Janitorial Engineer

-85- STAFF ACTIVITIES

Gregor Henrikson

Memberships American Library Association Friends of the Minneapolis Public Library

Nancy Kweik

Detail Northeast Community Librarian, January I I-February 28

Staff Exchange Literature Department, September IS-October 14

Memberships Minneapolis Public Library Staff Association

Board. Committees Year of the Young Reader Committee

Meetings, Special Events African-American Families at Risk Lecture, University of Minnesota, May 11 Jim Trelease Program, September 25

Presentations Early Childhood Family Education Teen Mom Group, Aprll 13 Hennepin Avenue Methodist Teen Parent Fair, MPLIC Information Booth, April 25 Cooper Elementary School, Chapter I Parents Group, May 11 City Kids Family Fair, MPLIC Information Booth, June 4 Convention Center Opening, MPLIC Information Booth, June 1 7 Seward Child Care Coop, November 16 Martin Luther King Park, At-Risk Families, November 28 Fresh Force Volunteers Meeting, December 7

Patricia Pedersen

Staff Exchange Franklin Community Library, alternate weeks February 13-April 21

Cynthia Smith

Staff Exchange Franklin Community Library, alternate weeks January 25-March 2

-86- Joanne Zimmerman

Staff Exchange Franklin Community Library, alternate weeks January 23-April 21

-87- FRANKLIN COMMUNITY LIBRARY Annual Report

1989

The seventy-fifth anniversary year for Franklin Community Library was marked by major improvements in the physical appearance of the building. Exterior work began early in 1989 with the addition of bronze anodized aluminum storm windows which highlight the beautiful detailing of the exterior windows. While that work was being completed, workers removed and replaced the old tile flooring in the north annex where the adult nonfiction collection is housed. A "bridge" now covers the expansion joint and will prevent the previous problem of buckling tile. A fresh coat of yellow, light blue and white paint brightened the library level at the end of 1989. The majority of the painting has been completed and the remaining work will be finished by mid-January, 1990. Dark blue upholstery replaced bright orange to compliment the blue signage and the unique woodwork of this Carnegie Library. The staff hopes the new color will show fewer signs of wear from the heavy use by patrons. The agency welcomed the addition of a bulletin board kiosk, two leaves for the cassette rack and two new vertical file cabinets. The finishing touch was the gift of two large potted plants from a library patron.

The Franklin Library staff worked very hard during the year to increase the visibility of the agency in the community. Joanne Bondy, Library Assistant II, met with Ann Plnada, Even Start, members of the Franklin Avenue Businessmen's Association and the Andersen School Advisory Board. Joanne Bondy also continued her "Author of the Month" booktalks at Andersen School, but the challenge of the year occurred when 140 Andersen schoolchildren visited Franklin on a single day. "Miss Bondy's Bookclub," a cooperative program with Andersen Community Education, continued to encourage people to read and to use the Franklin Library. The annual Holiday Open House brought 290 guests who enjoyed the decorations and refreshments including a kransekake, an almond paste confection, donated by a patron who made two of them because the first one broke. These people came out to enjoy a visit with the staff at Franklin despite an unseasonably cold December with temperatures approaching minus 25 degrees.

The development of the book collection remained a high priority during the year. Joan Fitzpatrick, Library Aide II, weeded the adult fiction and nonfiction collections according to the objective weeding printouts provided by Dan Teisberg. The American Indian collection received a boost with a special allotment of $2000. Joanne Bondy used the money to buy books, including much needed duplicates, at Bookmen and at the Nazena' Migan Bookstore. The books have been received at the agency and are being utilized by students, neighborhood residents, and by other Minneapolis and MELSA libraries. The Adult Basic Education collection continued to be well used during the year.

Security issues plagued the staff during the year. The staff received obscene phone calls, threats of physical violence and continued to deal with people who were under the influence of drugs or alcohol. Stolen materials are a continuing problem. The staff is meeting with the Associate Director, the Chief of Community Libraries and the District Librarian to determine what can be done to meet these challenges.

-88- The 75th Anniversary Party, held on September 21st, reflected the early history of the neighborhood with a scandinavian theme and with an oral history slide show prepared by Joanne Bondy. The highlight of the oral history presentation occured when a 98 year old guest rose to say that she had lived in a house on the site where the Library now stands and that she and her family were living across the street while the Library was being built. She and her family still live in the Phillips neighborhood. The evening's entertainment featured Yons the Yuggler, a magic and juggling act. Over 400 people came to visit the Library on that day.

With a 75 year history of service to the neighborhood behind them, the staff at Franklin Community Library looks forward to the challenges and opportunities that the 1990's have to offer them with improvements in technology and a changing community.

-89- STAFF COMPLEMENT

Joanne Bondy Library Assistant II

Joan Fitzpatrick Library Aide II

Beverly Lutz Library Aide I January 1-23, April 24-

Patricia Pedersen Library Aide I, staff exchange February 13-April 14

Cynthia Smith Library Aide I . 7, staff exchange January 25-February 20

Joanne Zimmerman Library Aide I .5, staff exchange January 23-April 21

David Benidt Librarian II, detail, Wednesdays January-May 6

Philip Epstein Janitorial Engineer

-90- STAFF ACTIVITIES

Joanne Bondy

Boards, Committees Andersen Advisory Board, Chairperson January-September Year of the Young Reader Committee Summer Reading Program Committee

Classes, Workshops Public Library Administration, University of Wisconsin Library School, January-May Role of Literature in Adolescent Psychology, University of Minnesota, April 5 Communicating Across Cultures, Twin City Youth Forum, December 8

Meetings, Special Events MELSA Auditions, Ridgedale Library, January 12 Recognition Evening, Andersen School, April 25 Because We Care, Robert Ferrera, the Board of Education and the American Indian Community, May 17 Multi-Cultural-Gender Fair, Andersen School, October 4 75th Anniversary, September 21

Presentations Year of the Young Reader, Reading Fair with Head Start Early Childhood Family Development Center, February 15 Raising Readers, Andersen School, February 28 YMCA, Blaisdell Branch, March 12, November 18 Storytelling at Southdale, March 25 Early Childhood and Family Education, May 23 Minneapolis Parks Tiny Tots, April 22 Reading Recreation, Folwell, Powderhorn and Van Cleve Parks, June 6 & 8 Quality Picture Books, Loring Nicollet Center, June 16 Readasaurus, Andersen School, June 22 & 28, July 6, 13, 20 & 27 Books for Children, Cooper PTA, September 14 Michael Kauper, Family Daycare Show, KFAI Radio, November 15 Just for Kids, Hennepin County Library Cable Television, November 28 Gift Books, Cooper PT A, December 14

Joan Fitzpatrick

Classes.Workshops Future of Work and Workers, April 3

Beverly Lutz

Staff Exchange East Lake Community Library, January 23-April 21

-91- NOKOMIS COMMUNITY LIBRARY Annual Report

1989

Nokomis received its first compact discs in August and they quickly circulated after signs were posted on the entrance doors alerting patrons to their availability. They proved to be a very popular addition. The weeding of the adult nonfiction collection, begun in late 1988, was completed in April. Fourteen hundred books were withdrawn from the collection. The adult collection was continually weeded of duplicate titles and other books no longer essential to the collection. This action was necessary due to a lack of space. The vertical file was weeded when the new frames and hanging folders were installed. The children's collection will be weeded early in 1990.

The user survey indicated that a top priority of Nokomis' patrons was a quiet library. They want a quiet place to study and select materials. In August, the Chief of Community Libraries, the Community Librarian and the Library Aide II met with two mothers to discuss the problems that the library staff was having with their children. With consistent effort by three staff members, assigned to monitor inappropriate activity in the library, the problem with noisy young people seemed to be settled. Several patrons later commented on the improved situation. They found Nokomis quieter and felt more comfortable using the library.

In addition to the weekly preschool storytimes, Lucy Selander, Library Assistant I, held bedtime storytime series in April and October. Her storytimes and film programs always draw a large number of children. Nine hundred eighty four children registered for the summer reading program. During "Children's Book Week" a special "Year of the Young Reader" program of Paul Bunyan stories was presented by Bob Gasch. In December, Emily Croford, a local author, brought her two new juvenile books in for Mrs. Selander to read.

There were several incidences of vandalism during the year. Some of the signage was defaced in the children's area and the teen loft. Signs were written on with marking pen and letters were removed. In the teen loft, bookcases and a table were written on and some of the worst damage could only be blacked out with more marking pen. The lock on the bookdrop was broken and had to be replaced. In October, a smoke bomb was placed in the bookdrop. All of this activity was very unusual for Nokomis.

The loft and the fountain pool continued to present special hazards, especially to small children, during the year. In May a child fell into the pool and her jacket became hooked on a wire. She was pulled from the pool by a patron. A decorative cutout in the floor of the stairs leading to the loft was filled in after two toddlers became stuck in the opening. The pool also presented a maintenance problem because the fountain pipe fell apart three times during the year.

The exhibit case featured many fine displays during the year, including items from the collections of staff members. Mary Booth, Library Aide I, brought her collections of gnomes, foreign country dolls and British Royalty. Doug Mruz, Library Aide I . 7, displayed baseball memorabelia from his large collection.

-92- As in 1988, Nokomis had a number of classified staff changes during the year. In May, Kathryn Ketchum, Library Aide II, transferred to Linden Hills. She was replaced in June by Patricia Pedersen. Karla Akerson resigned from her Library Page I .5 position and began working as a substitute Library Aide I. Jane Babineau, Library Page I .5, resigned on September 1st and Jennifer Winters, who began work as a Library Page I .5 in June, resigned on October 27th. Glen Giefer and Janelle Pankow began working as Library Pages I in December.

There were a number of repairs to the building including replacement of the glass in the 34th Avenue entrance door. The record player in the lounge area was removed because it could not be repaired. A section of fence along the parking lot fell down and was set up again. Several items of equipment were received during the year including an electronic typewriter and two ergonomic desk chairs for the workroom. A paperback rack was transferred from East Lake and placed in the children's area. The Magazine Index on microfilm was also transferred from East Lake. A folding table was transferred to East Lake. The memorial plaque, honoring Nokomis Junior High graduates who died in the Vietnamese Conflict, was sent to Roosevelt High School to be included in their memorial display.

The Nokomis staff looks forward to the 1990s with an increasing circulation and with anticipation of improved service to the community through changes in technology.

-93- STAFF COMPLEMENT

Mary Hanft Community Librarian

Lucy Selander Library Assistant I

Lois Hall Library Assistant I, part-time

Marilyn McConnell Library Assistant I, part-time

Kathryn Ketchum Library Aide II January 5-May 11

Patricia Pedersen Library Aide II June 26-

Mary Booth Library Aide I

Douglas Mruz Library Aide I . 7

Harriet Forsberg Library Aide I, part-time

Jane Babineau Library Page I .5 March 7-September 1

Karla Akerson Library Page I .5 January-April 24

Jennifer Winters Library Page I .5 June 27-0ctober 27

Glen Giefer Library Page I .5 December 12-

Janelle Pankow Library Page I .5 December 26-

David Benidt Librarian II, detail, Thursdays January-May 7

Irene Sobotka Volunteer

Kalin Neumann Janitorial Engineer

-94- STAFF ACTIVITIES

Mary Hanft

Boards, Committees Morris Park Community School Council MPLIC Conservation Committee

Classes, Workshops How to Introduce Books to Children, April 26

Meetings. Special Events Ireland Through Children's Eyes, lecture by Patricia Donlon, Director, Irish National Library, November 18

Lucy Selander

Memberships American Library Association Minnesota Library Association Minneapolis Public Library Staff Association Friends of the Minneapolis Public Library South Minneapolis Business Women's Group

Boards, Committees MELSA Summer Reading Program Auditions, November 30

Conferences, Conventions American Library Association Conference, Dallas, TX, June 23-26 Minnesota Library Association Conference, Mankato, MN, October 13

Classes, Workshops How to Introduce Books to Children, April 27

Meetings, Special Events Year of the Young Reader, Reading Fair with Head Start Early Childhood Family Development Center, February 15 Norinne Odland, Children's Literature Professor, University of Minnesota, Retirement Dinner, September 18 Jim Trelease Program, September 25

Presentations Hale School PTA, November 28

-95- Lois Hall

Memberships American Library Association Minnesota Library Association Minnesota Reading Association Friends of the Minneapolis Public Library Friends of the Saint Paul Public Library Minneapolis Public Library Staff Association Minnesota Friends of the Library

Conferences, Conventions Minnesota Library AssQc1ation Conference, Mankato, MN, October 12

Classes, Workshops Public Library and Adult Education, University of Minnesota, Fall Quarter Story Telling Training Workshop, Hennepin County Library, July 19 Upper Midwest Microcomputers in Libraries Workshop, Earle Brown Center, August 17

Douglas Mruz

Classes, Workshops Personal Effectiveness on the Job, December 13

-96- ROOSEVELT COMMUNITY LIBRARY Annual Report

1989

The Year of the Young Reader was observed at Roosevelt with many special events and programs. Attendance at children's programs given by Gloria Busch, Library Assistant .5, was remarkable. She performed regularly scheduled storytimes on Monday evenings and twice on Wednesday mornings. During the summer there were as many as a total of 100 for the morning storytimes and even in the winter there are large numbers, including daycare groups. Of the 644 children who signed up for for the summer reading program, over three-fourths completed reading at least ten books. All of this demonstrates the care and planning that Mrs. Busch puts into these programs. It should also be remembered that the agency does not have a meeting room, so that all of the programs and children's parties must be held in the main room with the rest of the library's daily activities.

In the area of collection development, the lack of shelf space made weeding a constant imperative. The adult fiction and nonfiction collections were weeded objectively during 1989 as were the phonotapes and phonodisc collections which were weeded both objectively and for condition. The vertical file was weeded and one cabinet eliminated when hanging files and frames were installed. The agency's patrons were very happy about the addition of compact discs to the collection and immediately began checking them out and making requests for other titles. The rotating collections of talking books and large print books were very popular. Paperback and magazines continued to be popular and circulated well.

Community contacts were well maintained during the year. Roosevelt Community Education held a Journal writing class for the second year in a row. Even though the class must meet in the main room the students enjoyed themselves. Normakay Marthinson, Community Librarian, continued to serve on the Roosevelt Adult Education Council and has been doing some volunteer homebound deliveries. She and Darlene Nordos, Library Aide II, were active in the South Minneapolis Business Women's Group. Both Miss Marthinson and Mrs. Busch continued to have extensive contacts with the area schools. In the case of Roosevelt High School there have been some problems involving violence in the neighborhood and Miss Marthinson met with other representatives from the neighborhood and school administrators to discuss the issue of the school's open campus policy.

Many improvements were made to the building, grounds and equipment during the year. Bronze anodized aluminum storm windows were installed and the building is now much less drafty. The staff room, halls and public restroom were painted. New front and rear cement steps and sidewalks were poured. The old ones were crumbling and becoming unsafe. Two new paperback racks replaced the old wire rack. The two lounge chairs were reupholstered and colorful new cushions were added to the children's area for storytimes. The reference area around the community librarian's desk was rearranged to eliminate the hazards caused by equipment cords running across the floor. The area is now safer, but no longer quite as convenient for the librarian.

-97- 1989 marked the completion of Roosevelt's second year online. The staff has become more and more comfortable with all of the different functions and the agency's patrons appreciate the ability to renew materials over the telephone and to place holds. The portions of the library study, done by HBW Associates, which were prepared during the year indicated that most of the library's patrons live in the neighborhood and that the library had outgrown the building. The Roosevelt staff looks forward to the 1990s with the hope that the building will be replaced by one more suited to the needs of the neighborhood and capable of meeting the ever changing needs of the library system.

-98- STAFF COMPLEMENT

Normakay Marthinson Community Librarian

Gloria Busch Library Assistant I .5

Darlene Nordos Library Aide II

Brian Pankow Library Aide I

Todd Franceen Library Page I .5

David Benidt Librarian II, detail, Tuesdays January-May 5

Nancy Cerisier Janitorial Engineer .5

-99- STAFF ACTIVITIES

Nonnakay Marthinson

Memberships American Library Association Minneapolis Public Library Staff Association Friends of the Minneapolis Public Library, Homebound Volunteer South Minneapolis Business Women's Group

Boards. Committees Roosevelt Community Education Council

Conferences, Conventions American Library Association Conference, Dallas, TX, June 23-28

Classes, Workshops How to Work More Effectively With Others, April 26

Pres en ta tions Morris Park Parents' Group, May 5

Gloria Busch

Classes, Workshops Best Books for Children, College of St. Catherine, October 3, 10 & 17 Role of Literature in Adolescent Psychology and Development, April 8

Meetings, Special Events Upper Midwest Booksellers' Association Children's Book and Author Breakfast, September 16 Jim Trelease Program, September 25

Darlene Nordos

Memberships South Minneapolis Business Women's Group

Classes.Workshops Working Smarter, June Future of Work and Workers, April 3 How to Introduce Books to Children, April 27

-100-