MINNEAPOLIS PUBLIC LIBRARY

ANNUAL REPORT OF THE DIRECTOR

ANNUAL REPORTS OF DEPARTMENTS, COMMUNITY LIBRARIES, ATHENAEUM

1996

Volume I MINNEAPOLIS PUBLIC LIBRARY

ANNUAL REPORT

VOLUME I

ADMINISTRATION CENTRAL LIBRARY SERVICES TECHNICAL SERVICES ATHENAEUM

1996

Director's Annual Report Director's Office ...... I Accounting Office ...... 15 Building Staff ...... 20 Personnel Office ...... 27 Public Relations Office ...... 34

Chief of Central Library Seivices ...... 39 Art/MusicNideo ...... 46 Business/Economics ...... 55 InfoLine ...... 63 Children's Services ...... 70 Collections Maintenance ...... 90 Humanities ...... 96 INFORM ...... 109 Interlibrary Loan ...... 122 Sociology ...... 129 Special Collections ...... 136 Technology/Science/Government Documents ...... 147 MIL ...... 156

Chief of Technical Services...... 160 Acquisitions...... 164 Catalog/Processing ...... 172 Circulation...... 183 Electronic Data Processing ...... 187

Minneapolis Athenaeum ...... 190 DIRECTOR'S OFFICE Annual Report

1996

1996 was an "interim" period with the search for a new Director dominating the Library Board meeting agendas. "Interim" however does not mean stagnant. Planning efforts throughout the year resulted in the development of a 1996 Operational Plan and the Board adoption of Strategic Goals:

• Technology: Ensure customer access to digital information and improve internal operations by expanding technological capability. • Services: Design services and programs in response to needs resulting from demographic and societal changes in Minneapolis. • Collection: Ensure the integrity of MPL's collection as a major community investment. • Information Services: Enhance information services that contribute to a strong Minneapolis economy. • Funding: Secure new funding sources to augment basic, tax-supported library service. • Facilities: Ensure library facilities that contribute to the civic pride of Minneapolis and are designed to be a community focus for education, information and culture.

For the first time in several years, membership of the Library Board remained constant with only a change in Officers: Charlotte Anderson was elected President and Marilyn Borea Secretary for 1996. Board meetings throughout the year focused on the Director search (which began in early 1995), continued planning for a new Central Library facility and the Hosmer Community Library construction project. The hiring freeze, established in February 1995, remained in effect throughout 1996.

In the Fall of 1996 the Minneapolis Heritage Preservation Commission (HPC) proposed to designate selected Minneapolis Public Library community libraries and place the facilities on the City's Historic Register: Franklin, Hosmer, Linden Hills, Roosevelt and Sumner. (The HPC also proposed designation of the old East Lake library as well as the old Walker library building currently owned by the Minneapolis Junior League.) On November 6, 1996, the Library Board went on record to oppose the proposed designation, primarily as a matter of process. Prior to informing the Library Board that it was considering libraries as part of its designation process, the HPC voted to proceed with designation and scheduled a public hearing. This issue was unresolved at the end of the year.

1 Tue most significant action of the Library Board during 1996 was the appointment of the new Director. In April, the Library Board offered the position to Mary Lawson with terms to be negotiated. The two-year search process culminated on November 6, 1996, with the Board approval of the employment contract and the appointment of Mary Lawson as the Director of the Minneapolis Public Library.

There were no significant staffing changes in the Administrative Office. One change in the Director's Office staff was an upgrade of the Clerk Typist I position to a Clerk Typist II. This upgrade will allow greater flexibility and cross training as other changes, primarily technological, impact the Office and as the Office moves toward an administrative clerical pool structure in 1997.

Throughout the year, staff worked diligently, continuously learning new skills, and managed to meet all necessary deadlines. With increasing demands on the Office clerical staff, processes and methods were reviewed in order to streamline job duties and functions. The first project focused on mail. With the cooperation of Central Library departments, the volume of junk mail was significantly reduced by requesting deletion of numerous individuals from the same mailing lists and eliminating previous employees from lists. Other minor changes were made to publications so they would be directed to the appropriate department or agency without being handled several times by the mail clerk. The process and route for internal mail delivery were also reviewed and written procedures developed by the end of the year. This will form a basis for further streamlining if possible. Written procedures will also help in training any new staff.

Drafting and finalizing contracts took a significant portion of time and numerous discussions with the City Attorney's Office. Several large projects bid in 1996 required detailed contracts and insurance coverage. Contracts entered into in 1996 included:

• Director's Employment contract with Mary L. Lawson; • Haigh, Todd and Associates for consulting services to plan for a new telephone system; • RMG Consultants, Inc., for consulting services for planning for a new integrated library system to replace the Library's GEAC system; • Minneapolis Community Development Agency for assistance with the acquisition of property and relocation of residents for the Hosmer Community Library expansion; • City of Minneapolis for Community Development Block Grant funds for ADA accessibility improvements at Central Library, the Franklin Leaming Center and for Hosmer Community Library expansion and improvements; • Shaw Lundquist Associates, Inc., for the expansion and remodeling of the Hosmer Community Library; • North State Advisers & Associates, Inc., for lobbyist services;

2 • Copy Duplicating Products for operation of the copy center at the Central Library and copiers at community libraries; • Leonard Parker Associates, Architects, Inc., for a functional and design feasibility analysis of Linden Hills Community Library; • John A. Dalsin & Son, Inc., for the Central Library roof replacement; • Baker & Taylor for books in 1997 and 1998; • Dell-Comm Inc., for installation of voice and data cabling (in preparation for a new telephone system and the integrated library system); • Andrea Myklebust as artist for the Walker Community Library art project; • Neighborhood Revitalization Program Funding Agreements: Prospect Park and East River Road Neighborhoods for the bookmobile and the Standish-Ericsson Neighborhood for computers at the Roosevelt Community Library; and a • Youth Coordinating Board funding agreement for the Step Up to Success program at the Franklin Community Library.

Progress was made on the records retention program. Starting with the Director's Office files, each item was reviewed and coded for retention. Acid free folders were labeled for vital and historic records for permanent retention. Limited retention documents were placed into color coded, reinforced files. Articles and news clippings were copied onto acid free paper and other documents encapsulated. Original bound Board minutes were sent to the University of Minnesota for preservation. Loose original minutes were placed in Hollinger boxes and stored in the "archives" upon their return from the University. The newly bound preserved Board minutes are kept in the Administrative Offices for daily use. While there was definite progress on weeding and organizing files, it will take years to review the documents, determine their retention and file them for proper handling. Some progress is planned in the next year as the Administration Office moves to centralized files.

With regulatory changes by the Pollution Control Agency, as of March 1, 1996, the Library was no longer able to bum documents destroyed according to the Records Retention Program. This impacted the destruction of old INFORM records and meant that 12.25 cubic feet of records (2 four-drawer file cabinets) of 1991 client searches had to be destroyed by other means, primarily shredded. This was a labor-intensive project that has not been completed as of the writing of this report. The bulk of the shredding was done with the assistance of four girls who came to MPL and worked in the Administrative Offices as part of "Bring Your Daughters to Work Day" on April 25, 1996. The girls spent most of the day separating client information sheets from the searches. The client information sheets were then shredded and the searches tossed in the regular waste. This ensured that the client information and search could not be linked in any manner. The bulk of the project was completed while the Personnel Office shredder lasted. The girls managed to destroy half of the records - about 6.25 cubic feet. The machine would often overheat so pages were separated and other projects done while the shredder "cooled." This process will need to be done for several years until INFORM client records are automated and no longer kept with the actual searches. INFORM began separating client records from the searches with their

3 1996 files. With that change, the manual shredding process will be ongoing for many years in accordance with the current records retention guidelines. INFORM records are not required to be retained under the State Requirements or Library's Record Retention Schedule. They should be reviewed to determine whether retention could be shortened to three years with two years in inactive storage and the current year kept in INFORM.

Retention requirements apply regardless of the method of storage -- whether paper or computerized records. This means that the Board minutes need to be permanently retained or a mechanism for destruction of the automated minutes be approved by the State and added to the Library's retention program. If the automated minutes are no longer maintained, some printed index mechanism will need to be created in order to locate prior Board actions and minutes on specific items. The labor-intensive card index file has not been used since 1990 and the only method of searching for past Board action is limited to one computer. The access issue will be addressed early in 1997 by maintaining duplicate copies on a second computer in the Office area.

As mentioned earlier, four girls helped as part of Bring Your Daughters to Work Day. Three were daughters of employee Rochelle Henry -- Renee Wells, Phoebe Henry, and Christina Henry -- and a friend, Elease McElroy. When the girls were not working on shredding documents, they were collating the Teen Booklist for the Public Relations Office and filing in both the Personnel Office and the Accounting Office. Their assistance with these projects was greatly appreciated. Projects for next year have already been identified.

With the transition to the new financial system (Financial Information System - City of Lakes, "FISCOL") in 1996, the Library needed to maintain a dual financial system and FISCOL required more detailed data entry for payment of vouchers, particularly book invoices. This created a demand for additional clerical assistance in the Accounting Office. Over a two month period, Rochelle Henry helped the Accounting Office staff with the keyboard entry of book invoices for a total of 105 hours or approximately fourteen days. During the Stock Clerk's absence, Rochelle also spent one week keyboarding Stock Room inventory records into FISCOL. While this project helped Accounting and the Stock Room, assistance such as this meant that daily projects for the Chiefs and the Director were delayed.

Administrative Office staff also provided assistance with other events. Theresa Baker's creativity and artistic talents were requested on several occasions to help with face-painting. She helped at the Children's Department Ezra Jack Keats Week Program, the Walker Community Library reopening, the Hosmer Community Library groundbreaking and the Friends event (November 23, 1996) in honor of National Children's Book Week.

In a continual effort at work simplification and streamlining efforts, the endless task of photocopying was monitored for a period of three months. As anticipated, the largest volume of Director's Office copying is for the Library Board meeting agendas and packets. Over 7,000 copies (7,344) were for this task alone. Other non-Board related photocopying

4 was over 5,100 copies. This volume is significantly less than earlier in the year as copying the Board-approved minutes, distributed to more than seventy-five individuals twice a month, was transferred to the Print Shop Risograph. With the volume of use by the Director's Office as well as by the Personnel Office and other administrative staff, the photocopier should be replaced or upgraded at least every five years. The 1997 budget request includes a request for a new Office photocopier.

The Director's Office and several subject departments again requested assistance through the Greater Minneapolis Chamber of Commerce Youth Work Internship Program. Because corporate sponsors pay youths placed through this program, the Library was only able to secure two students in 1996. They worked in the Sociology and Business and Economics Departments. The Director's Office was unable to obtain assistance for the summer through this program, which was in its last year. This additional assistance with projects will be sorely missed as the work demands increase.

A significant technological improvement for the office, and for the Library this year, was Internet access and the migration to Microsoft Office and MS Word for word-processing. Several computers had to be upgraded to 486s and Pentiums and new software installed. This required that staff obtain training in the new software and spreadsheet functions. While the migration was an improvement in terms of automation capabilities, the change caused significant problems with access to old computer files and, of special importance, to Board minutes and automated indexing. The computer software utilized by the Director's Assistant had been previously upgraded to WordPerfect 6.1. This version was not automatically converted by MS Word and required downloading a special conversion package off the Internet. Committee minutes from 1990 to the present were individually converted to provide access. Conversion of the Board minutes has been done as time permits but not all had been completed by the writing of this report. While the computer does the process, it requires an extensive amount of time dedicated to that particular function. It is hoped that the conversion, including "indexing" of the minutes, will be done by the end of 1997. Because the Office computers are not yet networked, access to Board minutes has been limited to the Administrative Assistant's computer. A duplicate copy of the minutes will be transferred to the Clerk Typist H's computer in order to provide other access to the minutes and to have a back up system. A local area network to link the Office computers would broaden the access. This is another goal for 1997.

Throughout the year, the Director's Office receives requests from other libraries and organizations as well as from individuals. The majority of requests from other libraries tend to deal with policies. In 1997, the policies requested included issues as Internet, Rules of Conduct, Unattended Children, Reference Guidelines and Fees and Charges. Requests for the Minneapolis Public Library Foundation Articles of Incorporation and Bylaws were also received. Unique requests included information and material for the Florida Atlantic University "Libraries around the World" exhibit. MPL Annual Reports and The Library Book were sent for the exhibit.

5 Other requests from the public and from staff are not so easily and readily answered. One patron called to ask what year Minneapolis Public Library had the microfilm punch card circulation system. Checking through various reports kept in the archives the answer was located in Minneapolis Public Library - Growth 1962-1972: "Circulation control was moved from manually operated McBee Keysort System to IBM Unit Record Equipment in 1966 and also IBM EDP equipment." Staff requests generally focus on donations and contributions to the Library as the Oberhoffer music, or a unique gift as Hummel figurines ( donated by Ruth Stebbing to the Library in 1980). Many times there is no Board action or record of the gift and the paper records need to be examined. With the records management program in place, these and other requests can be responded to more quickly and with less effort to locate a single document.

The closing of the year brought the end of the "Interim" phase that began February 1995. A reorganization plan was already under discussion with changes to be implemented in 1997.

Resp tfully submitted,

6 Director's Office Staff Complement 1996

Mary L. Lawson Interim Director January- November 5 Director November 6 - December 31

Deborah J. Struzyk Administrative Assistant January - December

Thomas Grund Administration Clerk January- December

Rochelle Henry Clerk Typist I January- September 11 Clerk Typist II September 12 - December

Scott Johnson Telephone Operator January - December

Theresa Baker Clerk I January - December

7 Staff Involvements/Activities 1996

Mary L. Lawson Memberships American Library Association Services to Multicultural Populations Section Greater Minneapolis Chamber of Commerce Twin Cities Technology in the Schools Task Force Metropolitan Library Service Agency Advisory Board Minnesota Library Association Neighborhood Revitalization Program Management Group Public Library Association

Conference, Programs, Classes American Library Association Annual Conference Midwinter Conference How to Be a Better Communicator, CareerTrack Seminar In or Out-- In-House Innovation and Outsourcing: Technical Services Alternatives for the 90's, ALA Preconference Minneapolis Public Library All staff meeting All staff training day Minnesota Continuing Legal Education The Minnesota Legislative Process II Minnesota Library Association Annual Conference Legislative Planning Forum Minnesota Library Directors' Retreat Playing for Keeps: The Values-Driven Path to Productivity, Profitability, and Growth, American Management Association Briefing Public Library Association Conference Urban Libraries Council Leadership Retreat

Presentations American Association of University Women Barnes & Nobles Bookstore, Intellectual Freedom in Minnesota, as part of Banned Books Week Minnesota Council for Social Studies Fall Forum Panel Informing Citizens: Today and Tomorrow

8 Deborah J. Struzyk Memberships American Library Association American Society for Public Administration Judge, 1995-96 Chapter Newsletter National Awards Program Minnesota Chapter: Board Member; Newsletter Editor Minnesota Center for Women in Government Minnesota Library Association Library Support Staff Round Table Newsletter People and Places column Nominating Committee Public Libraries Division Public Library Association Bylaws and Policy Committee

Conferences, Classes, Workshops Building Your Skills in Microsoft Excel, SkillPath Seminar Civil Service Workshops Microsoft Access - Introduction; Intermediate; Advanced Microsoft Excel - Introduction; Intermediate; Advanced Microsoft Word- Introduction; Intermediate; Advanced Financial Information System City of Lakes (FISCOL) Performance Management Minneapolis Public Library All-staff meeting, May All staff training day: Using the Internet, SkillPath Seminar Peer Mediation Supervisor's Information Meeting Minnesota Library Association Annual Conference, St. Cloud Public Library Association Conference, Portland, Oregon Using Microsoft Office, SkillPath Seminar

Theresa Baker Conferences, Classes, Workshops Civil Service Workshops Respect and Positive Interaction in the Workplace Staying Service Motivated Minneapolis Public Library All staff training day Peer Mediation Information Session

9 Thomas Grund Memberships Library Administration Confidential Employees Union Minneapolis Public Library Ergonomics Committee Staff Association Statistics and Measurements Task Force Minnesota Library Association Library Support Staff Round Table, 1996 Chair

Conferences, Classes, Workshops Branch Out 1996, Minnesota Library Support Staff Conference Civil Service Workshops Introduction to Windows Microsoft Word - Introduction; Intermediate Conference on Library Technicians (COLT) Conference, Portland, Oregon Enhancing Quality Staff, University of Minnesota Symposium Minneapolis Public Library All staff meeting All staff training day: Using the Internet, SkillPath Seminar Peer Mediation Information Session Minnesota Library Association Annual Conference, St. Cloud Network Express Seminar - ISDN and Frame Relay Solutions

Rochelle Henry Memberships Minneapolis Public Library Clerk Typist II Committee

Conferences, Classes, Workshops Civil Service Workshops Introduction to Windows Microsoft Access - Introduction Microsoft Word - Introduction; Intermediate Practical Business Writing Minneapolis Public Library All staff training day: Using the Internet, SkillPath Seminar Peer Mediation Information Session

Scott Johnson Conferences, Classes, Workshops Minneapolis Public Library All staff training day (name of non-Internet session?) Peer Mediation Information Session

10 Contributions to the Minneapolis Public Library 1996

GENERAL CONTRIBUTIONS Donor Purpose (if any specified) Amount

American Association of University Young Adult Services $ 50.00 Women, Minneapolis Branch Anonymous Business & Economics 5.00

Anonymous Paperback classics for Southeast and 100.00 Walker Community Libraries

Anonymous Stickers for children for Webber Park 15.00 Community Library

Robert Armsberger • Franklin Community Library 75.00 • Franklin Learning Center 75.00

"The Birthday Girls" In honor of Susan Gray 50.00

Warren C. Bowles 15.00

Wayne D. Calhoun Humanities Division history material 5.00

Ann Calvert In honor of Charlene Raise 25.00

Daughters of the American Revo- Gift subscription to the DAR Magazine 1ution, John Witherspoon Chapter

Steven Dent INFORM 5.00

John & Jean Ervin Franklin Learning Center 240.00

Earl S. & Barbara Flanagan Sanford Preservation of the Flanagan papers in the 1,000.00 Fund of The Minneapolis Special Collections Department Foundation

Friends of :MPL • Franklin Learning Center 10,000.00 • North Regional in honor of 100.00 Representative James I. Rice • New immigrant collections for 3,000.00 Community Libraries and the Bookmobile • Young Adult Services Read Team 1,250.00 program support

11 GENERAL CONTRIBUTIONS Donor Purpose (if any specified) Amount

Dr. Aaron and Marlene Gimpel Franklin Learning Center 75.00

Andrew and Linda Hovanec Special Collections 10.00

International Correspondence Sociology Department for proctoring an 40.00 Schools Learning Systems examination

Lexan, Inc. Linden Hills Community Library 15.00

Joan P. McTeer 75.00

Chrissie and Brian Mahaffy Walker Community Library 25.00

Samantha Matson 44.00

Nancy Matzen Special Collections 25.00

Charles E. Moore 275.00

Overeaters Anonymous Use of Walker Community Library 65.00 meeting room

Baiba Peele Art/MusicNideo 50.00

Norene Roberts Special Collections 20.00

Dorothy Robertson Estate Large print mystery books 500.00

Donald C. Savelkoul 150.00

Ruth A. Schreibeis Estate Special projects and technology-related 54,549.07 purchases

Sons of the American Revolution, Humanities Division, genealogy 100.00 Minneapolis Chapter # 1 collection, for material relating to the Revolutionary War

York A venue Art Fair Linden Hills Community Library for 121.30 children's material

Total of General Contributions: $72,149.37

12 MEMORIAL GIFTS

In Memory Of: Donor

Emelia Bernat's mother Patricia Parker $ 20.00

James Blue Patricia Parker 20.00 Eileen Schwartzbauer 15.00

Joan Demueles for the Art/Music/ Linda Harger and Richard Rizzo 18.95 Video Department

Patricia Kaiser, former MPL Betty Bauer 25.00 employee Ann Christensen 25.00

Louis Levinson Irving and Roslyn Steinfeldt 15.00

Betty Ortendahl Eileen Schwartzbauer 15.00

Mary Ellen Preston for the Women of the Moose, Fridley Children's Services Department Chapter 390 30.00

Christine Rees Lower Girard Monthly Book Club: John and Sandra Becker 25.00 Philip Calvit and Shannon Foulkes 5.00 R. W. and Nancy DeGroot 5.00 Dr. Vincent and Kathleen Garry 5.00 Douglas and Kristin White 10.00 Elizabeth Wurm 5.00

Robert H. Simonds, former MPL Michael and Rosemary Benke 10.00 employee, for Minnesota history Elizabeth Bingaman 10.00 Alyce Cranston 25.00 Ruth Johnson 25.00 Minneapolis Public Library Staff Association 25.00 Phyllis Olthoff 100.00 Erwin and Clara Peterson 25.00 Jeanne Popovich 10.00 Zella Shannon 50.00 Mary M. Simonds 1,000.00

TOTAL OF MEMORIALS: $1,488.95

13 CONTRIBUTIONS TO SPECIAL FUNDS:

Anne & Lois Fraser Memorial Driftwood Properties $ 326.00 Fund Donald and Arvonne Fraser 500.00 Thomas Fraser 150.00 Bonnie Skelton 30.00

Friends Endowment Fund Friends ofMPL 577.23

Peripatetic Fund The Peripatetics 200.00 In memory of Nancy Baltins 25.00

Dorothy B. A. Rood Fund The Minneapolis Foundation for maintenance of the scroll and 677.76 fountain

Floyd A. Shannon Memorial Zella Shannon 500.00 Fund

Robert N. Thompson Gilbert and Frances Krause 25.00 Memorial Fund Greg Krause 20.00 Judith Thompson 1,000.00 Carol Van Why 25.00

TOTAL GIFTS TO DESIGNATED FUNDS: $4,055.99

14 ACCOUNTING OFFICE Annual Report

1996

1996 has been a challenging year with the Accounting Office using a new on-line financial system. Beginning January 1, 1996, the conversion from the out-dated FIRMS financial system to the new FISCOL (Financial Information System City of Lakes) system took place. This new system has created changes in some of our accounting policies and procedures. Also, as with any new system, problems with the program surface as the system is put into production.

Although the FISCOL system has potential, some of the expectations have not been achieved as of yet. However, there is hope that with the Data Warehouse improvements will be seen. One expectation was that the Accounting Office would be able to eliminate most of its "shadow systems". However, at this point, not one "shadow system" has been eliminated. It was also planned to have FISCOL prepare the monthly Financial Statement, but that is still done through a shadow system. It is hoped that through the use of the Data Warehouse, FISCOL will eventually be able to prepare the monthly Financial Statement. Formal training on the FISCOL system continued for the first few months of 1996.

During 1996, FISCOL was used for 1997 budget preparation. The budget data needed to be entered into FISCOL by September 15th. However, because of certain limitations of the FISCOL system, the revenue budget had to be entered by the City Budget Office. The Library's 1997 budget meeting with the Mayor was held on October 7. The Library Board approved the 1997 budget for a total amount of $17,759,913 on December 12.

The Accounting Office is continuing the process of reevaluating its current procedures to determine which procedures will need to be changed to conform to the new FISCOL system. With transactions being performed on-line, this has a major impact on the processing of approvals, filing and record-keeping.

Revenues came in close to anticipated amounts at 99% of the budget. Some of the revenue accounts that exceeded the revised budget were library materials - lost and paid, tax increment payment in lieu of taxes, room rental, telephone commissions and vending commissions.

The finance manager continued to submit reports of expenditures in connection with the proposed Central Library building project. The summary of expenditures covering the period of time from July 21, 1987 to March 31, 1996 totaled $391,797.

In 1996, a new capital project fund entitled "Central Library Roof Replacement" was set up in the amount of $317,000. This project should be completed in 1997.

15 As part of the 1997 CLIC process, the Library Board submitted 5 proposals totally $3,782,400. The following 3 projects were approved: 1) Hosmer Community Library expansion and remodeling project for $1,875,000. This amount was approved using net debt bonds and CDBG funds; 2) Walker Community Library Parking Deck in the amount of $136,000 was approved to be paid from the old Walker Library CD funds; 3) Library Information System in the amount $820,000 was approved from a variety of sources.

In conjunction with the long range plan, various goals were set for the Accounting Office. One of these goals was to keep the books and materials at approximately 12% of the total operating budget. The 1996 revised budget for books and materials was 11.8%, or $2,133,326. Another goal was to keep personnel services to no more than 75% of the total operating budget. The revised budget for 1996 for personnel services was 70.95%, or $12,845,488.

The Accounting Office is pleased to announce that for the seventh consecutive year the Library's annual fmancial report was submitted to the Government Finance Officers Association's Certificate of Achievement program. As a result the component unit fmancial report for the Library Board of the City of Minneapolis for the fiscal year ended December 31, 1995 has qualified for a Certificate of Achievement for Excellence in Financial Reporting. This Certificate of Achievement is considered to be the highest form of recognition in governmental accounting and financial reporting.

In 1996, the Library's Finance Manager obtained the designation of Certified Government Financial Manager by the Professional Certification Board of the Association of Government Accountants.

During 1996, a new trust fund was established entitled "Ruth A. Schreibeis Trust Fund". This fund was initiated with a $114,232 donation from the estate for special projects. As of December 31, 1996, the market value of the Library's total trust funds was $4,752,868.

In April 1996, a request for proposals was sent out for Investment Management Services. Seven responses were received in June. After much discussion and analysis, the Library Board voted to continue to use Norwest Investment Management Services to manage the Library's trust fund investments.

On August 21, 1996, the Library Board approved the 1997 Financial Policy. Under this new policy, the Library Board is to maintain a tax operating fund budget reserve at 4% of budgeted expenditures. Another major change was for the Library to purchase liability insurance instead of creating a self-insurance pool.

The Accounting Office is responsible for overseeing the bidding process that is required by the City for contracts and purchase orders. The process begins with a requisition that

16 originates from a department, and follows a variety of steps until the process is completed. Some of the projects/contracts that were processed this year were:

1. Self Checkout System 2. Theft Detection System 3. Telephone Consultant 4. Lobbyist Contract 5. Technology Consultant 6. Software Maintenance Agreement 7. Labor Consultant 8. Central Library Entrance Remodeling 9. Hosmer Community Library Contractor 10. Central Library Roof

The Accounting Office is anticipating 1997 to be a very busy and challenging year as changes continue with FISCOL and other procedural changes that are associated with FISCOL.

Respectfully submitted,

~;71~ Laura M. Dahlen, CGFM, CPA Finance Manager

17 ACCOUNTING OFFICE

Staff Complement 1996

Laura Dahlen Finance Manager January 1 - December 31

Frank Pomeroy Account Clerk Supervisor January 1 - December 31

Michaelynn Mccarron Account Clerk I (0.5) January 1 - December 31

Joyce Pettis Account Clerk I January 1 - December 31

Nila Schubert Account Clerk I January 1 - December 31

18 ACCOUNTING OFFICE

Staff Activities 1996

Laura Dahlen Memberships American fustitute of Certified Public Accountants Government Finance Officers Association (GFOA)

Conferences, Classes, Workshops 1996 Governmental Accounting & Auditing Conference, November MEGA Conference and Expo (MN Society of CP As), May Excel for Windows, November Access, futroduction, September Time Management, December Stress Management, November

Committees FISCOL User Group Audit Management Committee

Frank Pomeroy Committees FISCOL User Group FISCOL fuventory Managers

Michaelynn McCarron Conferences, Classes, Workshops MLA Conference, Mankato Accounting I and II futro. to Business Time Management, December

Committees Staff Association Blood Drive, Chair Customer Service Committee Pride Fair, Committee member

19 BUILDING STAFF Annual Report

1996

Tue beginning of the renovation/expansion of Hosmer Community Library was the foremost project of the year. I was a member of the team involved in the development of the specifications for the project, which was completed and the project sent out for bids in June. Tue project was awarded to Shaw-Lundquist Associates Inc. and on-site work began in August, with completed scheduled for the fall of 1997.

Tue renovation/expansion of Hosmer required that the Library prepare the site for the start of it. That involved abating asbestos at Hosmer and the three residential properties scheduled for demolition, the demolish of those three properties to clear the site, the removal of an underground fuel storage tank at Hosmer, and the removal and disposal of contaminated soil discovered around the fuel tank. That work was not part of the contact with Shaw-Lundquist and was the Library's responsibility. Actual property acquisition did cause some delays of the demolition dates of the adjoining properties, but those delays did not greatly affect the overall construction timeline for the Hosmer project.

To accomplish the site preparation I developed the specifications, over-saw the bidding and award of, and coordinated the following work that was not included in the main project specifications:

- Selected and coordinated a moving contractor to move all boxed library materials and furniture from the building. - Selected a contractor to test existing building materials for the possible presents of asbestos in Hosmer and all three acquired properties. - Developed specifications, bid, and coordinated the removal of all building materials containing asbestos from all sites prior to the start of the main project. - Developed specifications, selected a contractor, and coordinated the demolition of the three acquired properties. - Developed specifications, selected a contractor, and coordinated removal of the existing underground fuel oil tank at Hosmer and the removal and disposal of all contaminated soil at the site.

Once construction was underway, Dave Kirk and I attended weekly meetings with the contractor, subcontractors, and architect to review work in progress and discuss construction issues. Additional meetings or on-site reviews occurred as needed if other issues occurred that needed immediate review.

Dan Drebenstedt and I continued the development of specifications for the Library's participation in Northern States Power Company's Government Rebate Program. That

20 program, which Dan and I have been involved in the development of with other City departments since 1994, allows government agencies to work with Northern States Power Company to first identify a building's electrical energy use by having an electrical energy audit completed for each building to be entered into the program. Based on the information collected during the audit, the auditing company would also include in the report areas and types of possible retrofits that would save electrical energy within a reasonable payback period. The government agency would than contract to have all or part of the retrofits done with NSP paying the auditors and contractors directly after the work was completed. NSP's costs would be repaid to them, at no interest, as a monthly payment added to the monthly electrical bill at a rate calculated to be the amount of savings realized by doing the retrofits.

Audits were completed of the Central Library, North Regional, and Northeast and I have begun developing the specifications for this project, with an estimated completion in 1997.

Another project I was involved in was the feasibility study of possible renovation of Linden Hills. I attended regular meetings with a design team from Leonard Parker Associates to review the possibility of expanding and renovating the building without taking any adjoining property. The result of the meetings was that a concept design was developed and approved by the Linden Hills Neighborhood Advisory Committee. Funding for the renovation will be requested using future capital long range funding.

Dave Kirk was also had a great deal of his time committed to his membership in the PEERS Committee. This group was the oversight committee of library staff given the task of establishing an alternative dispute process for all staff. The group developed a process of Peer Meditation and, with the help of an outside consultant, trained staff to be the mediators.

The following were other major projects that were completed at Central:

- Completed the specifications, bid and awarded a project to replace the main roof sections. The contractor began work but weather caused a delay of the major of the work until the spring of 1997. - Remodeled the Circulation and Information desks to provide better access of those services to children and the handicapped. - Installed new bicycle racks on both the Hennepin and Nicollet sides of the building.

The following are major unscheduled projects completed at Central:

- Assisted City of Minneapolis staff to install cabling and equipment for a Local Area Network (LAN), which will be used to provide Internet access. - Made repairs to areas of the roof over Accounting and EDP. - Installed a new thrust bearing in the compressor of the 500 ton air conditioning cooling unit. - Installed a new gearbox, control assembly, and loop detector on the garage/loading dock door.

21 - Installed a new cooling coil in A.H.V. unit #6. - Repaired the granite around the decorative pool and repaired large cracks in the marble walls in the Arcade. - Rebuilt the generator of the east side elevator. - Drilled holes in the floors at all locations of new LAN terminals. Also installed 2" PVC pipe sleeves through walls and across difficult to reach areas for future cabling needs. - Replaced a check valve and 6' of feed water pipe on boiler #2. - Replaced a 3" drain trap and service sink in the 1st floor janitor closet. - Disconnected and removed all of the old 3M entry/exit gate system which was replaced with new by 3M. - Painted the lines and curbs in the parking lot. - Organized, prepared, and conducted a sale of surplus furniture. - Set up the "Books are Bridges" exhibit on the 2nd floor in June. - Installed wiring and receptacle in the Arcade for a new phone card machine. - Removed old ceiling mounted signage from the entry/exit area. - Completed 484 "Building Staff Service Requests" received in 1995.

The following are other major scheduled projects that were completed at the community libraries:

- Repair of the underside of the bridge at North Regional. - Installed new window blinds at Franklin, North Regional and Nokomis. - Replaced front entry door way and side service door at Franklin. - Installed new hail guard on roof mounted air conditioning unit at Washburn.

The following are other major unscheduled projects that were completed at the community libraries.

- Installed new exterior sign at Washbum to replace damaged sign. - Worked with Walker remodeling contractor to identify and correct noise problem with air supply to the library area that occurred after the Walker renovations. - Replaced air conditioning compressor at Sumner. - Replaced domestic water heater at Sumner. - Repaired broken water main at Southeast. - Repaired areas of roof damage at Nokomis, Sumner and Roosevelt. - Installed window type air conditioning unit in the meeting room at Franklin. - Repaired shorted wiring in staff room at Linden Hills. - Installed window type air conditioning unit in the meeting room at Linden Hills. - Replaced leaking pipes at condensate pumps Nokomis. - Repaired two sections of iron fence damaged by motor vehicle at Roosevelt. - Patched parking lot at Sumner. - Repaired windows (7) broken by vandals at Sumner.

22 - Drilled holes through 14" thick concrete floors at Sumner to prepare sites for new computer wiring. - Worked with contractor to completed unfinished punchlist work after Walker renovation. - Repaired broken heating vent pipe in wall at Washburn.

Staffing and weather were two areas that caused a great many problems this past year.

Prior to an extended period of extreme cold and above average snowfall in January an ice storm hit on January 14 and 15 which coated the sidewalks and parking lots with approximately an inch of ice. This was followed with two weeks of record cold temperatures (-44 degrees F. reported as the coldest one). The cold temperatures continued throughout February, but March brought with it near normal temperature and winter seemed to have ended until March 25, when a late snow storm dropped 10 inches of snow with 35 mph winds. With the rest of the City shut-down the following day, the staff of this cost center had the buildings ready to open by noon.

Freezing rain again hit at the end of the year with storms in both November and December.

The ice and freezing rain not only caused safety problems with sidewalks and roads, but also roofing problems. The ice and freezing rain plugged roof drains at many locations causing water to back-up and leak into the buildings. Staff had to not only clear ice from the sidewalks and parking lots, but from roofs as well. At several locations staff had to set-up pumps to run off excess water from the roofs before it froze, and also had to pour ice melter into roof drains to open them.

Staffing has always posed a challenge to this cost center, as it does not have substitutes on­ call to fill-in when a staff member is absent. Instead available staff are used to cover the duties of the person absent, which results in increased work loads and additional hours.

This year Ron Mobley, Operating Engineer at Central, who is a sergeant with the Minnesota National Guard, had his unit mobilized for duty in Sarajevo, Bosnia. He reported for military duty on August 16 and will be gone for up to 270 days. To temporarily fill that position Ray Franceen was detailed from Janitor-Engineer, Community to Operating Engineer Central. Ray's position was filled by detailing another, and that position filled by detailing another and fmally the last position was temporarily filled by a permit worker. Each position had to be filled before it was known what the next open position would be and the whole process took many weeks before all positions were temporarily filled.

In-addition another Operating Engineer experienced some problems at the end of 1995 that resulted in his absence until the end of February of 1996. During his absence, because he was still on the payroll, we could not temporarily fill his position by detail so the other four Operating Engineers had to cover his hours on overtime. This created some 12 hour shifts and six day work weeks.

23 With all the problems with staff shortages and extreme weather the members of this cost center still were able to get the buildings ready and open on time. I would like to end this report with a special thanks to all my staff for their efforts and achievements. :i4:r;;, Alexsander W akal Superintendent of Library Buildings

24 BUILDING STAFF Staff Complement

Alexsander W akal Superintendent of Buildings January I-December 31 Daniel Drebenstedt Central Facility Supervisor January I-December 31 David Kirk Community Facility Supervisor January I-December 31 Marjorie Turnbull Stock Clerk II January I-December 31 Richard Payette Delivery Worker January I-December 31 Edward Ramsey Janitor-Engineer: Central (detail) August 18-December 31 Thomas Seaman Janitor-Engineer: Central January I-August 18 Robert Wallingford Janitor-Engineer: Central January I-December 31 Victor Anderson Security: Central January I-December 31 Robert Armsberger Security: Central/FR (.5) January I-December 31 Paul Miller Security: Central (.5) January I -December 31 Terry Nelson Security: Community. FRINR January I-December 31 Scott Zimmerman Security: Community, WA January I -December 31

Central Facility Staff Raymond Blegen Operating Maintenance Engineer January I -December 31 Philip Epstein Operating Maintenance Engineer January I-December 31 Ray Franceen Operating Maintenance Engineer August 18-December 31 (detail) Ronald Mobley Operating Maintenance Engineer January I -December 31 Kenneth Shaur Operating Maintenance Engineer January I-December 31 James Weatherly Operating Maintenance Engineer January I-December 31 Gary Crooks Janitorial Crew Leader January I -December 31 Gary Bohler Janitorial Worker January I -December 31 Marvin Grubbs Janitorial Worker (.5 permit) September 3-December 31 Frances Johnson Janitorial Worker January I-December 31 Ruth Purkapile Janitorial Worker January I-December 31 Jerrold Kortus Janitorial Worker January I-December 31 Michael Manion Janitorial Worker January I -December 31 Robert Miles Janitorial Worker January I -December 31 Edward Ramsey Janitorial Worker (.5) January I-August 15 Julie Roeder Janitorial Worker January I -December 31 Lynnette Sanders Janitorial Worker January I -December 31 Gregory Schroeder Janitorial Worker January I -December 31 Scott Tilseth Janitorial Worker January I -December 31

25 Community Facility Staff Nancy Cerisier Janitor-Eng: Community, RO (.5) January 1-December 31 Mark Corbecky Janitor-Eng: Community, NR January 1-December 31 Vern DeKeuster Janitor-Eng: Community, EL January 1-December 31 Raymond Franceen Janitor-Eng: Community, SE January 1-August 15 Mark Gallagher Janitor-Eng: Community, SU January 1-December 31 Dennis Hanson Janitor-Eng: Community, FR January 1-December 31 Fred Hawkins Janitor-Eng: Community, WN January I -December 31 Kalin Neumann Janitor-Eng: Community, NK January 1-December 31 Richard Olson Janitor-Eng: Community, NE January I -December 31 Susan Reynolds Janitor-Eng: Community, WA January 1-December 31 Thomas Seaman Janitor-Eng: Community, WP/PB August 15-December 31 ( detail) Daniel Swenson Janitor-Eng: Community, LH January I-December 31 James Tanberg Janitor-Eng: Community, HO January I-June 30 James Tanberg Janitor-Eng: Community, SE July I-December 31 Richard Wynsteker Janitor-Eng: Community, WP/PB January 1-May 13 Kimberly Brady Janitorial Worker: NR January 1-December 31 Cynthia Miller Janitorial Worker: WA (.5) September 12 - December 31 Edward Ramsey Janitorial Worker: WN (.5) January I-August 15 Greg Voigt Janitorial Worker: WA (.5) January 1-May 4

26 PERSONNEL OFFICE Annual Report

1996

The Personnel Office staff provide support to the Minneapolis Public Library through the functions of payroll, benefits, workers' compensation, training, labor relations, filling staff vacancies and human resources consultation. The major activities of the Personnel Office staff during 1996, included payroll, training, staffing, labor relations and workplace environment.

PAYROLL: Several major challenges were met successfully by payroll staff during 1996. As a result of salary negotiations with A.F.S.C.M.E. Local Union 99, a very unique salary schedule was established for the position of Library Page I. Three temporary pay progression steps were added to the bottom of the Library Aide I salary schedule. This then became the new Library Page I salary schedule. These temporary steps will be eliminated as the last then-current Library Page I leaves the step. All others on the step that is eliminated will be moved up to the next existing step. When the last of the three temporary steps have been eliminated, the Library Page I salary schedule will be identical to the Library Aide I salary schedule. Management of this agreement continues.

With support from the Minneapolis Youth Coordinating Board, the Library incorporated the compensation of the homework helper tutors into the Library's payroll process. Homework Help Centers in community libraries were established to assist school children with homework after school. Fifteen tutors were hired by the Library in 1996. In order for the Library to receive reimbursement from MYCB, for salaries and benefits, the Personnel Office staff met the challenge of designing and producing detailed biweekly cost reports to be forwarded to the Accounting Office.

During 1996, the part time employees who were represented by the Professional Librarian Union of Minneapolis became eligible for a pro-rated Library contribution toward their medical insurance. This necessitated working out the details with the City of Minneapolis Benefits Office and sending out enrollment information and forms to all eligible union employees.

The process to implement the City of Minneapolis HRIS process continued in 1996 as the project staff began to gather and update information for the new system. This required Personnel Office staff to review and summarize salary and benefits information contained in all labor agreements, the Personnel Manual and Civil Service Policies.

TRAINING: Personnel staff planned and coordinated the delivery of an all day staff training event in February. The topics were customer service, internet access, and ergonomics. The Library was declared closed to the public on February 19th and the

27 Central Library facility was used to host staff from the Central and Community libraries. Personnel Office staff worked under short timelines to select and coordinate the efforts of three outside trainers who presented the information.

A rare training opportunity was provided to the engineer and janitorial staff as a result of a suggestion forwarded by the president of Local 99. A training program was developed by Personnel Office staff who worked with a consultant to deliver three sessions which covered boiler theory. The topics included boiler licensure, definition and description of boilers, explanation of the operation of boilers and preparation of boilers for inspection.

New employee training received much attention during the year in order to schedule all new and recent employees for introductory sessions with the Director and Executive Committee members. Sessions were schedule throughout the year and tours of the Central Library were included for the last few groups of employees. Two all-staff meetings were coordinated by the Personnel Office staff this year. All-staff meetings are scheduled for two hours and duplicated on two days to allow employees to attend in shifts.

A leadership training program was planned together with Hennepin County administrators on behalf of managers from both libraries. Topics planned for delivery are scheduled to be delivered quarterly in 1997. They include planning and visioning, communication, problem solving, time management and coaching & mentoring.

STAFFING: After much discussion with employees, union representatives and staff of the Minneapolis Civil Service Commission, a one-time arrangement was agreed upon to allow on-call substitute employees of the library to apply to be on the Civil Service eligible list for a permanent position without waiting until the list was open to the general public. After 1996, this option is not available and on-call substitute staff will apply to the eligible list when it is open to all job seekers.

On November 15th, Judith Thompson, Payroll/Personnel Assistant, was promoted to Software Coordinator, a newly created position in the Technical Services cost center. Her position will be filled in early 1997, after a review of personnel functions and staffing requirements.

Certain positions changed during the year. The Clerk Typist I position in the Administration Office was reclassified to Clerk Typist II, the Administrative Aide position in the Business/Economics Department was re-titled to Library Aide III, two Library Page II positions in the Collection Maintenance Department were reclassified to Library Aide II, one Library Page II position in the Collection Maintenance Department was reclassified to Administrative Aide, one Library Aide II position in the Catalog Department was abolished and a Librarian II position was created, a Software Training Coordinator position was established and the Librarian III position in the Special Collections Department was reclassified to a Librarian II. In all cases where an incumbent held the position, the

28 incumbent's status changed concurrently with the reclassification or re-naming of the position.

AFFIRMATIVE ACTION: The Library reconfirmed its commitment to hire affirmatively as opportunities became available. It continues to be the Library's goal to reach parity in all job groups where under-representation exists. Beginning in 1996, the Library acknowledged under-utilization of people of color, women and persons with disabilities in six job groups. Those groups were janitor and janitor-engineer, operating maintenance engineer, clerk typist, supervisor, library assistant, and librarian. The fourth quarterly report for 1996 reflected that parity had not been achieved, but progress toward the goal of parity had been made.

LABOR RELATIONS: An issue was raised by Local Union 99 regarding the Library's policy prohibiting employee bikes in library buildings. For several reasons, employees who ride their bikes to work are not allowed to store their bikes in the buildings. The Library Executive Committee delegated a review and recommendation regarding this policy to the Labor/Management committee. Part of the information to be used in the review will be the results of a system transportation survey being conducted by the Downtown Minneapolis Transportation Management Organization. A report and recommendation will be presented to the Executive Committee.

A.F.S.C.M.E. Council 14 and some Employers were charged by the EEOC with employment discrimination because of labor contracts which provide for and require the election of remedy on the part of union members. The EEOC took the position that any contract that prohibits an employee from the use of a contractual grievance procedure, if a remedy is sought through applicable federal, state or local law is discriminatory and retaliatory under the Age Discrimination in Employment Act of 1967. The Library and its unions agreed to not invoke that provision in the contracts and to remove it when contracts expired.

The Professional Librarian Union of Minneapolis filed a petition with the Bureau of Mediation Services for Clarification or Amendment of the unit. The purpose was to include in the unit, previously underrepresented job titles. Local Union 99 became an interested party as well as the Library. The process resulted in an agreement that P.L.U.M. would represent the positions with titles of: System Analyst I & II, Software Training Coordinator, Literacy Coordinator. Local 99 would represent the positions with titles of: Programmer Analyst, Instructor -Literacy & Software. Documentation and formal recognition of the agreement by the Bureau of Mediation Services is expected to occur in early 1997.

In response to union and employee interest, a committee was formed to begin the process of establishing a program that would allow employees to donate sick leave benefits to fellow employees in need. The committee formed is representative of union groups and administration. This is a significant endeavor by the library and staff and we are all hopeful that such a program will be possible.

29 WORKPLACE ENVIRONMENT: A committee was created by the Director and chaired by Personnel Office staff to plan and implement a pilot project for peer mediation at the Library. The first meeting was held in April, and in August, a draft of a peer mediation program had been completed. Information/discussion meetings were held with all employee groups for input. Mediators were selected by library employees, trained by a consultant and the peer mediation program was made available in December, 1996. The very process of creating this program is as significant as the program itself. The principles of defming and addressing the interests of others, resolving conflict and agreeing on a solution guided the committee members through complex issues as they developed the program. They were nominated to be recognized at the employee A ward of Excellent ceremonies scheduled for early 1997.

The Library ended its contract with dor and associates who provided an employee assistance program to library employees. In their place, each employee's health care provider added employee assistance to their benefit package. Health Partners agreed to provide employee assistance to employees who do not have health care coverage through the library. The new programs have several enhancements over our previous program. The Library and the new EAP providers conducted several informational meetings at the Library so that employees could become more familiar with the benefits.

This was a year of concentrated individual and team effort. I commend and appreciate the continuing commitment of the women of the Personnel Office staff.

30 PERSONNEL OFFICE Staff Complement

1996

Barbara Sanders Personnel Officer January I - December 31

Florence Zaragoza Schueller Assistant Personnel Officer January I - December 31

Glenee Salmon Payroll/Personnel Services January I - December 31 Assistant

Judith Thompson Payroll/Personnel Services Janu:;iry I - November 15 Assistant

Jori White Clerk Typist II January I - December 31

31 Personnel Office Staff Activities

1996 Barbara Sanders ADA, FMLA and Workers Compensation Discipline and Discharge Just Enough to be Dangerous Peer Mediation Training Violence in the Workplace

Florence Zaragoza Schueller ADA Training A Complete Guide to Performance Management American Indians: The Answer to Your Cultural Diversity Needs Conducting Job Analysis & Writing Job Descriptions Conducting Lawful, Effective Interviews Customer Service Introduction to Labor Relations Polish your Interview Skills Stress Management Worker and Unemployment Compensation Workplace Investigations

Glenee Salmon Peer Mediation Training

Judith Thompson Branch Out 1996 Conducting one-on-one Training Intermediate Word Introduction to Word

Jori White Advanced Word Intermediate Word Introduction to Word Practical Business Writing Time Management

32 33 PUBLIC RELATIONS OFFICE Annual Report

1996

The Public Relations Office (PRO) coordinates internal and external public relations to promote more and better use of the library. Messages are conveyed through the production and dissemination of media releases and informational pieces such as Events calendars, posters, flyers, and brochures; through exhibits and signage; through internal communication vehicles such as the Official Bulletin; and through representation at community events. Public Relations staff performs desktop publishing, graphic design functions, print production, and programming and outreach activities.

Several library initiatives required significant public relations efforts in 1996: the introduction of public access World Wide Web workstations, the Swedish children's book exhibition "Books Are Bridges," the start of the Hosmer Library renovation and expansion, and the inauguration of "TALK-Teen Advisors Lettings us Know."

The introduction of public Internet access was a major focus for PRO, not only in publicizing the new service through press releases, brochures, signage, and newsletter articles, but also in working with staff to develop usage policies and sign-up procedures and to create the MPL home page, including MPL's "Guide to the World Wide Web" and the electronic version of the library "Events" calendar. What began as a pilot project in February evolved into a continuing and expanding service; the home page also began to evolve from a tool for staff and in-library patron use toward a Web site that can be useful to information seekers anywhere. The Public Relations Representative served on the Webmaster Subcommittee of the Internet Team and later on the Web Management Team to address how MPL can manage this major new aspect of library service in the digital age.

The "Books Are Bridges" exhibition involved PRO in the planning of accompanying programs and a complementary arcade display, in publishing the related the "Journeys of Hope" children's booklist, and in publicizing the exhibition and events through invitations, program schedules, press releases, posters, and newsletters. A third significant promotional focus of the year was the Hosmer Library project. PRO worked to publicize closing and to promote the August 6 groundbreaking with banners, posters, flyers, and news releases, and special promotional items including a key chain and a commemorative "bibliopad" designed and manufactured by PRO staff.

The TALK program provided the opportunity for PRO to work closely with Young Adult Services to shape the development of the program and its strong graphic image. PRO and YA staff worked together on developing promotional plans, guidelines for participation and publishing, and participation incentives, and on designing the colorful TALK logo for use on T-shirts and promotional materials. For the first time, PRO used electronic design tools to

34 create a bold, colorful logo entirely with computer applications. Posters were produced as direct color output from a computer file, bypassing the restrictions of our traditional two­ color offset printing process. Other print materials were designed and printed in-house with one or two colors from the TALK "palette." After a flurry of initial promotional efforts to kick off the program in September, PRO and YA staff were planning ways to give the program a promotional boost at year end in order to increase participation levels.

PRO initiated or took lead responsibility for several programs and service enhancements in 1996, including designing and purchasing uniform acrylic holders for call slips, pencils, and brochures by each public terminal; publishing and distributing a new Stock Room Supply Catalog; working with the Smithsonian Institution and the local chapter of the Japanese American Citizens League to plan for hosting the "Whispered Silences" traveling exhibition; and publicizing and organizing programs including a Shakespeare lecture, an F. Scott Fitzgerald lecture series at several branches, and a family-oriented computer expo, Intel Corporation's "Cyber Safari," presented on the second floor of Central in October.

Other events requiring special publicity emphasis during the year included new policies on meeting room capacity limits, National Library Week events ("Log on@ the Library" Day and Family Reading Night), National Youth Service Day, the introduction of Self Service Checkout at Walker Library and Central, the appointment of Mary L. Lawson as Director, the 25th anniversary of North Regional Library, and the Children's Book Week exhibit and special events, including the Family Day cosponsored with the Minnesota Center for Book Arts and the Friends ofMPL.

PRO works closely with the Friends in promotional efforts. For the second year, the Friends and the library combined forces to publish companion annual reports, which were distributed together to both organizations' mailing lists. The joint newsletter, "Speaking Volumes," continued on a monthly basis in 1996.

PRO capabilities were enhanced with new equipment in 1996 including a Duplo collator, a useful complement to the Risograph duplicator added in 1995. Using these two machines, Print Shop staff has taken over production of several large jobs that were formerly done on a photocopier, effecting a cost saving and, hopefully, extending the life of over-used photocopiers. The eight-year-old copier located across the hall from the Public Relations Office was replaced with a more reliable reconditioned machine that is similar to other staff copiers. PRO computer equipment was upgraded and software was converted to the Windows 95 operating environment. New graphics software was purchased to enhance both desktop publishing and World Wide Web publishing capabilities, and a new color inkjet printer proved useful for creating color proofs of print jobs as well as for posters and display materials.

The PRO staff complement was reduced by .5 FTE as the vacancy created by the death of Clerk Typist I .5 Margaret San Roman in September 1995 was not filled in 1996. Despite this reduction, staff productivity was high, with a record number of print jobs for the year:

35 Public Relations Office Staff Complement

1996

Gerald Anderson Duplicating Machine Operator III January I-December 31

Kristi Gibson Public Affairs Coordinator January I-December 31

Doris Peterson Duplicating Machine Operator II January I-December 31

Suzanne Thompson Graphic Artist January I -December 31

Robert Williams Graphic Artist (.5) January I-December 31

37 Public Relations Office Staff Activities

1996

Kristi Gibson Memberships Minnesota Library Association (MLA)

Awards MPL publications selected for Library Public Relations Council "Share the Wealth" competition: "Jazz" booklist, "Rainbow Collection: Multicultural Books for Children," and MPL/FMPL joint 1994 Annual Report

Boards, Committees Communications Council, City of Minneapolis "Cyberspace Rangers," City of Minneapolis Friends of MPL Program Committee MELSA Promotions Team Minneapolis Public Library New Technology Training Model Team Webmaster Subcommittee, Internet Team Web Management Team Minnesota Library Association Public Relations Committee Newsletter and Publications Committee, Chair

Training, Workshops, Conferences, and Seminars "Web Tech," Minneapolis Convention Center Minnesota Library Association Conference, St. Cloud Adobe Product Roll-Out, Minneapolis Convention Center MPL Peer Mediation Training

Suzanne Thompson Training, Workshops, Conferences, and Seminars Desktop to Print Series II, Fall 1996 Microsoft Word Scanning Tips & Techniques

38 CIDEF OF CENTRAL LIBRARY SERVICES Annual Report

1996

The effort to secure a new telephone system for the Library was a consuming project for this office throughout the year. The creation of InfoLine in 1994 highlighted the limitations of the current system including the inability to place callers in queue if all lines are busy, to allow callers to opt for recorded information such as hours if lines are busy, and to adjust call flow to a department based on the number and availability of staff to take calls. Along with the intention of strengthening and making more flexible the service provided to telephone callers to the Central Library, there was the notion that with a new telephone system the Library could begin to put together an infrastructure to enable it to benefit functionally and financially as uses and applications of voice and data communications converge, and also create a library-wide telecommunications network to enable the Community Libraries to take advantage of all the features of the new system.

As the project began, it was unknown if this was all doable, or at what cost. It was also acknowledged that if it was not doable or affordable immediately, it would be desirable to have a structure that would enable the network to be phased in over time.

A staff committee of Mary Frances Cooper, Tom Grund, Susan Carr Brown, InfoLine and Greg Henrikson, North Regional, selected Mike Haigh, of Haigh, Todd & Associates as consultant to the project. Mr. Haigh's responsibilities included the creation of a needs assessment document, preparation of wiring and cabling specifications for voice and data for all buildings, preparation of the specifications for the telephone system, evaluation of the bids, contract negotiation assistance, and installation and implementation assistance with the new system. By year's end the Library Board had agreed to accept the services of Dell Com Inc., as low bidder for the wiring portion of the project. The Telephone Committee, with the assistance of Roger Hurd, spent an afternoon with each of the three vendors who had submitted bids for the telephone piece. From the presentations, it was apparent that the solution proposed by Apollo Communications, Inc., would offer all the desired features, and have the added benefit of creating the infrastructure for the data network as well, including the new automated system the Library intends to install by year end 1998. Conversations with Pat McClintock of RMG Associates, the Library's automated system consultant, confirmed this and by year's end staff was preparing to recommend acceptance of Apollo's bid to the Library Board. This project has taken longer than originally projected to reach completion; the complexity of both the bid and purchasing requirements and of the solution selected required a very thorough, very careful process.

In 1996 the Library's contract with CDP, Inc., for photocopy services, including the Copy Center, was renegotiated. The Library has had a long-standing relationship with CDP, and has received a significant commission from the photocopy machines in past contracts. Over

39 the years, CDP has expanded their service to libraries throughout the country based upon the model developed at MPL. Because of this, and because of changes in their corporate structure, the contract proposed this time included a lower commission, but some additional services such as new equipment, copy card dispensers, and dollar bill acceptors on all machines. In an effort to determine if it would be worthwhile going out to bid for these services and thus securing a better arrangement with another company, staff had several telephone conversations with libraries throughout the country with recent bid experience. All confirmed that CDP was the only company to submit a viable bid, and so it was determined that a bid phase, not required by City Purchasing, would not be productive. A five year contract with CDP for photocopy services was effective November 1.

In January of the year the Library Board approved the sale of 2377 paper volumes of Minneapolis Newspapers, 412 wrapped in acid free paper, the rest bound, dated January 1888 through December 1994 to M-C Associates/Gateway Books for the sum of $5136. The conditions of the sale were that the buyer would provide for packing and shipping of materials. These newspapers were quickly deteriorating, took up a tremendous amount of much needed space on the mezzanine and in the subbasement, and are available and most often used by the public on microfilm, so this sale was prudent. In June, Mr. R. L. Mooers, of Hebron, MD, arrived with his son-in-law, and a rented tractor trailer truck, to remove the newspapers. With the assistance of help secured from a temporary agency, the cooperation of the Buildings Staff and the coordination of the Collections Maintenance Staff, the newspapers were loaded on the truck, and Mr. Mooers was on his way in a day and a half to his warehouse in New Jersey from whence he provides paper copies of newspapers and magazines of all kinds to researchers, scholars and other interested folks. The proceeds from the sale were used by the Humanities Division to purchase additional CD ROM workstations for the public to use.

The introduction of public access to the world wide web at the Central Library began in February with a pilot project consisting of designated computers in the Sociology and Art & Music Departments, a Minneapolis Public Library home page created by Sociology Librarian Terry Stokke, and a cadre of volunteer tutors recruited by the Friends of the Library. Staff in the two pilot departments are to be commended for their efforts to work through problems and procedures in such a way as to ensure that this important service could be extended to a total of seven public locations on the first and second floors by year's end. Staff in all public service departments were committed to learning and using the Internet as an integral part of reference service. A combination of formal instruction, volunteer tutoring, individual practice sessions, and peer coaching and mentoring were used successfully in most instances to bring staff along.

The ongoing analysis of staffing patterns and substitute usage led this year to the expansion of a half-time aide II position in Business & Economics to a .6 position and the creation of a .6 aide II position in the Children's Services Department. These positions were funded by debiting the substitute budget. The Children's position bolstered a small, though dedicated, paraprofessional staff, and enabled greater flexibility in that aide II substitutes could be

40 trained and assigned in that department. In the Collections Maintenance Department the newly created administrative aide position, intended to play a strong leadership role in the Shelving side of that operation, was filled by Peggy Woodling. As is the pattern every year, there was sufficient staff turnover, vacations, illnesses and leaves to make coverage of the public service points a daily challenge. This was further compounded by the continuance throughout the year of a hiring freeze that meant each vacancy had to be approved by the Library Board before it could be filled, thus adding additional time to the process.

In preparation for the construction of a microcomputer training lab and a reconfiguration of some fourth floor office space, materials resting for several years on bookcases and shelving outside the Accounting Office were reviewed. Bibliographies and other resources were shifted to the third floor stacks as part of the Special Collections Department. Some materials were deemed appropriate to be returned to the Athenaeum Collection. Space in the fourth floor Athenaeum was reconfigured to accommodate these books as well as books being pulled from the stacks as part of the Athenaeum's ongoing project to secure in that area all the materials they own that are relevant to their collecting areas. Subject Department Heads examined the remaining materials outside Accounting in their subject areas. Those they wanted to keep were reassigned to their departments. Those they did not want to keep were reviewed by the Head of Special Collections. Some of these materials were assigned to space on the third floor for possible future sale; the remainder were sent to the Friends of the Library for the bookstore. A similar review and shifting of materials occurred for a collection of neglected, unbarcoded books on the third floor.

Special events taking place this year included the hosting of the exhibit Books are Bridges, relating to Swedish children's books, from June 10 through July 10 on the second floor. On October 26, in conjunction with the Smithsonian Institute's traveling exhibit in St. Paul, Intel Corporation sponsored a Cyber Safari complete with stuffed animals, fake jungle plans, big-screened computer terminals for Internet searching, and the PC Dads as safari guides, again on the second floor. The Friends of the Library sponsored tours of the History of Books and Printing Collection in March, the MPL Bindery in April, and the Athenaeum' s Heffelfinger Fables Collection in November as part of a series on rare book and special collections located in the Twin Cities. Word was received that the Library had been selected to host the ALAINEH traveling exhibit The Frontier in American Culture April 17 through May 27, 1997. Wendy Adamson of the Humanities Division was given the assignment of coordinating programs, displays and booklists for that event. The Library was also awarded a Microsoft Libraries Online! grant to provide access to digital information, including Internet access, to individuals with impaired vision. This service is intended to be operational in the Spring of 1997.

At the very end of 1996 the Circulation Department's checkout lanes were removed from the entry way, and self-checkout stations and new security gates were installed. This opened up significant space in the Popular Library area, and it became very apparent that a priority for 1997 is to determine how to use this space most effectively. Other priorities for 1997 include the installation of the new telephone system, continued, and accelerated, integration

41 of information technology into our services, and the ongoing reexamination and evaluation of collections and services in light of the changing demographics of our city and the region, and changing patterns of library use. Talk of a new stadium in downtown Minneapolis for the Minnesota Twins has also brought renewed interest in the construction of a new Central Library for the city, a further focus of attention in 1997.

The dedication and the diligence of the Central Library Staff, of indeed all Library staff, has enabled the many exciting and important accomplishments of 1996 and years past. We look forward to similarly worthwhile achievements in 1997.

Respectfully submitted,

Mary ranees Cooper Chief, Central Library

42 CENTRAL LIBRARY Staff Complement

1996

Mary Frances Cooper Chief, Central Library January I-December 31

Diane Pfeifer Clerk Typist II January I -December 31

43 CENTRAL LIBRARY Staff Activities

1996

Mary Frances Cooper Memberships American Library Association Reference and Adult Services Division Public Library Association Downtown Council Gateway Committee Downtown NRP, Arts, Culture and Education Team MELSA Baselines Committee Metronet Advisory Council MINITEX Criteria For Participation Team Minnesota Library Association Neighborhood Revitalization Program (NRP) Leadership Training Committee

Classes, Workshops, Conferences University of Minnesota Collection Development Symposium, "Acquisitions and Access" May 20 Minnesota Library Association, Annual Conference, October 11 University of Minnesota, Leadership Breakfasts, November 1, December 13 Downtown Council, Monthly Membership Breakfasts

Diane Pfeifer Memberships AFSCME Local 99 Minnesota Library Association Support Staff Roundtable MPL Clerk Typist II Committee MPL Bibliographic Instruction Committee MPL Staff Association

Classes, Workshops, Conferences MLA Support StaffRoundtable Meetings: Red Wing, April 23; Brooklyn Park, June 27; Litchfield, July 11 Minnesota Library Association Annual Conference, St. Cloud, October 9-11 Civil Service Workshops: Introduction to Word, March 21; Word for Windows Introduction, September 17 Delivering Quality Customer Service, October 29 Stress Management, November 20 University of Minnesota Symposium, May 21

44 ON-LINE SEARCH ACTIVITY Central Library Subject Departments

1996

Art/MusicNideo 44

Business and Economics 999

Humanities 572

Municipal Information Library 419

Sociology 426

Technology/Science/Documents 232

Total: 2,692

45 ART/MUSICNIDEO DEPARTMENT Annual Report

1996

The single most important addition to the Art/MusicNideo department in 1996 was the arrival of the public-access Internet workstation in February. As part of a pilot project, AMV and the Sociology departments were the first two Central Library departments to offer this service, and the staff found that their way of providing public service began to change at once. As with any new and unfamiliar service there were many initial frustrations and problems. These included the staff's general unfamiliarity with the hardware and with the Netscape web-browsing software, as well as policy questions dealing with fair and reasonable use of the workstation by library users. Through training and experience, however, Art/MusicNideo staff has largely resolved most of those issues and the Internet has quickly become both a popular public service and a potent new reference source.

Collections:

16mm Films: Slow progress continued throughout 1996 on resolving the status of the 16mm film collection. Before much definite action could be taken to physically remove the films from l\1PL, the Catalog Department had to systematically withdraw each film title from the on-line catalog. This was a laborious process begun in March 1995 and fmally completed in May 1996. FilmsNideo staff also completed tracing the addresses and locations of the 16mm producers and distributors from whom we had originally purchased the films and began to enter this information into a mail-list database. Once completed, they will be contacted to obtain permission to transfer the films no longer needed by the library to other institutions or individuals.

Videos: Circulation of videos at Central Library continued to drop significantly during 1996, ending the year at 75,692. This is about half the circulation activity videos reached in 1992 (139,155). Circulation has declined on average by about 16.5% each year since videos were placed on the open shelves for the first time in September 1994. We believe that most of the decline can be directly attributed to substantial losses due to overdue and stolen videos.

Videos are reported long overdue (and assumed to be gone for good) at a rate of about 22 per month, or about 264 per year. In July, the Catalog Department ran an extract from the on-line circulation system; it identified videos and compact discs which showed an "in library" status, but which in fact had not circulated in more than six months. Videos appearing in this report numbered 364 items. These items were checked against the shelf to verify that they were really missing and subsequently withdrawn from the catalog. Taken together these losses ( about 628) exceed the new videos that were purchased or received as donations in 1996 (588). This is a disturbing trend which, if it were to continue, would seriously erode the collection; we would lose more videos than we could afford to replace at

46 the current budget levels. The videos that are being lost, however, tend to be those that are most popular and generate the highest circulation activity (i.e., feature films). Our new collection development policy de-emphasizes feature films in favor of children's and informational videos. Therefore, as feature film videos continue to decline in the collection, they are replaced by titles that are less likely to have high circulation, but are also less desirable for theft or non-return. Ultimately, we hope the loss rate will level off and assume a more stable relationship with new additions to the collection. Changes in video circulation policies scheduled for 1997 (no limit on the number of videos that one patron may borrow, the ability to provide interlibrary loan of videos to Hennepin County library users), may affect our ability to actually reach that equilibrium soon.

Important additions to the video collection included Ken Burns' new historical documentary series The West, as well as many new adult and juvenile titles in foreign language and English as second language instruction. How-to videos continue to be very popular and cover the gamut from dancing to household repairs to ventriloquism. Other series added to the collection for the first time included: the BBC's Memory Skills, Connections, Death: The Trip of a Lifetime, and Shock of the New.

Art and Music Books: We noticed some interesting new trends in subjects this year. Especially popular were books on so-called "outsider art," that is, artwork created by individuals outside and unschooled in the traditional disciplines of the visual arts. This subject extends to artistic endeavors in fringe elements of society, including the design of tattoos, graffiti and sideshow banner art. Several important national exhibits, including one at the Walker Art Center, have revived interest in the Beat poets and their lifestyles in the 1950's; exhibition catalogs, new CD recordings of poetry and music, and even CD-ROM products were published in 1996. The Vermeer and Monet shows in Washington and Chicago were accompanied by a sudden surge in publications and requests from the public. In both cases, staff began to find out how useful the Internet could be in tracking exhibit and other background information.

Important new catalogues raisonne were added during the year. The most important of these is the new Picasso Catalogue, published by the Picasso Project. Projected to be approximately 30 volumes when finally completed many years from now, we received the first four volumes in 1996. This is a significant publishing project that will attempt to provide the first completely comprehensive catalogue of the works of Picasso since the catalogue of Christian Zervos was published over the years 1932-1978. Also added were catalogues raisonne for Paul Cezanne and Emil Nolde.

Another important acquisition was the arrival of Grove's Dictionary of Art in November. At 34 volumes this is the first comprehensive dictionary of art in the English language and allows us to provide a level of art reference previously available only through the Thieme­ Becker Kunstlerlexikon (in German) or Benezit's Dictionnaire des Peintres, Sculpteurs, Dessinateurs, et Graveurs (in French). It was purchased during a pre-publication period in

47 1994 at a substantial 25% savings. Its production was delayed repeatedly for two years, so its arrival last fall was a matter of some excitement.

Reference Collections: We continue the slow process of inventorying, weeding and re­ organizing the second floor reference collections. In April, the biographical and open reference areas were shifted and consolidated. Weeding and re-organization of the collectibles reference area continued, with the ultimate goal of condensing it into a collection only about half its present size.

Periodicals: Also in April, Cathy Camper and Barb Johnsen completed the inventory of Art/Music periodicals. Old runs of circulating issues for many titles were discarded and a new retention schedule was put in place. Many loose and incomplete runs of periodicals, or those tied in bundles, were either withdrawn or finally bound. The next phase will begin next year, that is to identify crumbling or acidic periodicals and either replacing or submitting them to be preservation photocopied.

CD-ROMs: Our collection of reference CD-ROM products was expanded in August with the addition of the Avery Architectural Index, which brings our architectural indexes completely up-to-date. The public workstation, however, was no longer large enough to contain the expanded MUZE-PRO recorded music database. This product had to be shifted to the workroom PC until the public computer can be upgraded.

New circulating CD-ROMs added in 1996 included Escher Interactive, The Ultimate Frank Lloyd Wright, the Complete Illustrated Catalogue of the National Gallery, Great paintings Renaissance to Impressionism in the Frick Collection, Le Louvre: the Palace and its Paintings, and Passion for Art: Renoir, Cezanne, Matisse and Dr. Barnes. Also added were several new clip art CD-ROM titles.

Image Collections

Staff continued to expand and enhance the image collections of the department. Pictures were added to the picture collection in several new subject categories. Eighty-two books were clipped, as well as hundreds of calendars, pamphlets, and magazines. Archaic subject headings were identified and changed.

The slide collection saw the greatest improvement. When the FilmsNideo Desk closed in 1994, the slide collection was a hodgepodge that included old, outdated individual slides, boxes of donated travel photography, carousels of slide sets, and old educational series. Over a two year period the FilmsNideo Aides from lnfoLine ( especially Jackye Whitner, Heidi Johnson, Judy Pinski, and Deb Pieczonka) gradually weeded and re-organized the collection using newly standardized subject headings. Old series and carousel sets were broken up and slides from them were either discarded or individually classified. Among the sets to be withdrawn were the carousels of MASEC (Mid-America Solar Energy Complex)

48 slides that had been donated to MPL in the late 1970's and had not been used by the public for about 15 years.

The slides were also moved from a difficult-to-find storage cabinet near the old FilmsNideo Desk to a set of newly re-furbished vertical files placed near the rest of the Image Collection materials in Art/Music. Bindery staff (Linda Loven and Andrea Markov) fabricated special inserts for the file drawers that enabled the slides to be held securely and in order. In all, this was a major undertaking and FilmsNideo and Bindery staff deserve recognition for the initiative and energy they showed in completing it.

Special efforts were undertaken to expand the Images Reference and Clip Art book collections, especially by adding more circulating copies for these popular materials. New circulating CD-ROM clip art packages were added and will probably come to replace books as the principal medium in which these products are available in the future.

Respectfully submitted, C{u~ der--- Walter Gegner Department Head

49 ART/MUSIC/VIDEO DEPARTMENT

Staff Complement

1996

Walter Gegner Department Head January 1 - December 31

Anita Bealer Assistant Department Head January 1 - December 31

Cathy Camper Librarian II January 1 - December 31

Jonathan Copeland Librarian II January 1 - December 31

Barbara Johnsen Clerk Typist II January 1 - December 31

Patricia Kerlin Library Aide II January 1 - December 31

Carol Rucks Library Aide II January 1 - December 31

Jeffrey Rosales Library Aide II April 15 - December 31

Sarah Mack Library Page January 1 - June 21

50 ART/MUSICNIDEO DEPARTMENT

Staff Activities

1996

Anita Bealer Memberships Minnesota Music Library Society Minnesota Opera Music Library Association (National and Midwest Chapter) Professional Librarians Union of Minneapolis St. Paul Chamber Orchestra

Classes, Workshops, Seminars New Supervisor/Manager Training -- "The Value of Differences," January 7 New Supervisor/Manager Training -- "Labor Relations," January 16 New Supervisor/Manager Training -- "Discipline, Grievance and Arbitration," January 16 New Supervisor/Manager Training -- "Safety, Employee Right-to-know, Workers Compensation, Return-to-work, Managed Care," January 31 New Supervisor/Manager Training -- "City Policies on Equal Opportunity, Affirmative Action, Employee Benefits," February 8 New Supervisor/Manager Training -- "Ethics Code, Data Practices Act, Finance Policies, Human Resources," April 10 New Supervisor/Manager Training -- "Preventing Sexual Harassment," April 10 New Supervisor/Manager Training -- "Managing the Human Resource," April 24 Stress Management, Minneapolis, November 20 Introduction to Windows, February 6 Introduction to Word, September 9 Worldwide Web/Netscape tutorial, MPL, September 9

Conventions, Conferences, Meetings, Special Events Minnesota Music Library Society, U. of St. Thomas, May 30 Minnesota Music Library Society, Minneapolis Public Library, December 16

Cathy Camper Memberships American Society of Children's Authors Minnesota Library Association MSRRT (Minnesota Social Responsibilities Round Table), MLA National Writers Union Professional Librarians Union of Minneapolis

51 Boards. Committees Ergonomics Committee, MPL "Webmaster" Task Force, MPL

Classes, Workshops, Seminars DB Textworks Database workshop, Minneapolis, October 23 Worldwide Web/Netscape tutorial, MPL, September 24 Ethnic Newswatch Database presentation, MPL, March 21 Practical Business Writing, Minneapolis, July 10

Conventions, Conferences, Meetings, Special Events "Strictly Business/ Web Tech" conference, Minneapolis, May 22

Activities and Presentations "Artistic Business Identity: Trademark and Copyright," MPL ( co-sponsored with Resources and Counseling for the Arts), April 9 Bibliographic instruction presentations to school groups, throughout the year Provided emergency Internet workstation tutorial for members of the public when volunteer tutors were unable to keep their appointments, throughout the year Seed art class, Children's Dept., MPL, November 26 Co-authored Minneapolis Public Library "Guide to the Worldwide Web" manual for public Internet workstations Co-wrote MPL Young Adult booklist Image Collection coordination, Art/MusicNideo

Jonathan Copeland Memberships American Library Association Professional Librarians Union of Minneapolis (Union Steward) MPL Staff Association

Board, Committees Alternative Dispute Resolution Committee, MPL (Peer Mediation) Automation Team, MELSA (MPL representative) Reference Services Project Team, MELSA (MPL representative)

Classes, Workshops, Seminars Dow Jones News Retrieval training, Minneapolis, January 17 & February 7 Introduction to Windows, Minneapolis, February 13 Alternative Dispute Resolution Mediator training, MPL, December 5, 6, and 9 Worldwide Web/Netscape tutorial, MPL, September 24 Ethnic Newswatch Database presentation, MPL, March 21

52 Conventions. Conferences, Meetings, Special Events American Library Association Conference, New York City, July 5-9 MELSA Automation Team, St. Paul, May 13

Activities and Presentations Bibliographic instruction presentations to school groups, throughout the year Basic Netscape instruction to staff of Art/MusicNideo, January-February Provided emergency Internet workstation tutorial for members of the public when volunteer tutors were unable to keep their appointments, throughout the year MARS Resources and Activities Coordinator, MPL, September to present Coordinator, Audiovisual Special Orders, MPL Staff Association

Walter Gegner Memberships Art Libraries Society of North America (ARLIS) Art Libraries Society, Minneapolis Chapter Librarian Supervisors Union of Minneapolis Music Libraries Association (National) Walker Art Center University Film Society MPL Staff Association Ordway Music Theater

Boards, Committees Minneapolis Employees Retirement Association, Executive Board On-line Public Access Catalog team, Automation Review

Classes, Workshops, Seminars Introduction to Word, September 17 Dow Jones News Retrieval training, Minneapolis, November 14 Worldwide Web/Netscape tutorial, MPL, September 4

Barbara Johnsen Memberships AFSCME, Local 99 MPL Staff Association

Boards, Committees MPL Clerk-Typist II Committee

Classes, Workshops, Seminars Introduction to Word, September 17 Worldwide Web/Netscape tutorial, AMV September 26 Ethnic Newswatch Database presentation, MPL, March 21

53 Patricia Kerlin Memberships AFSCME Local 99 MPL Staff Association

Classes, Workshops, Seminars Worldwide Web/Netscape tutorial, AMV, September 9

Sarah Mack Classes, Workshops, Seminars Introduction to Windows, February 27

Jeffrey Rosales Classes, Workshops, Seminars Alternative Dispute Resolution Mediator Training, December 5, 6, and 9 Worldwide Web/Netscape tutorial, MPL, September 4

Activities and Presentations MPL Charitable Campaign, Co-Chair

Carol Rucks Memberships AFSCME Local 99 (Trustee) University Film Society

Classes, Workshops, Seminars Internet Workshop, All-staff Day, February 19 Worldwide Web/Netscape tutorial, AMV, September 26 Ethnic Newswatch Database presentation, MPL, March 21

Activities and Presentations Suzuki International Student Performances, Stevens Point, WI, August 11 Imperial China Art show, Art Institute of Chicago, August Minnesota Book Awards (Judge in poetry section), St. Paul, April

54 BUSINESS AND ECONOMICS DEPARTMENT Annual Report

1996

This was an active year for new technology and technology changes, and thus a year that meant a lot of learning for both staff and patrons.

To begin with, both of our workroom computers were upgraded early in the year, so we got one new Pentium and one 486 from another location. The increased processing speed was wonderful, and it also brought us into a "Windows environment", with all the changes that implies. All the staff spent time learning the basics about Windows, while some individuals learned about the new Microsoft applications - Word, Excel, and Access. The new computers also allowed us to access the Internet, and we cautiously began using some Web sites to answer reference questions. The acquisition of Netscape later in the year also made it easier to search for information. Natalie Hart became our local Internet expert since her recent library school experience made her more "technology literate" than some of the rest of us. During the year she developed a list of business-related Web sites, which she made into a notebook with copies at both reference desks. When the library installed public access Internet terminals, and especially when the Business Department received one in November, this annotated list was very useful.

With the need for the staff to be able to help patrons with Internet questions, Linda Fritsche! worked with Janet Urbanowicz of the Friends office to set up tutorials for all of the department staff. Janet found volunteer tutors who came for six evenings in total, and each evening tutored two staff members. Thanks to Janet and the volunteers, Peter Opitz, Kathy Marjanen, Leslie Kallas and Mike Kaericher, who gave up their own time to help us get gomg.

Our most exciting technology change came on September 23, when Deo Sioco from Technical Support got the CD-ROM network for the department operational. To begin with, only staff terminals were on the network: at Directories, the Reference Desk, and in the workroom. Within a month, two public access terminals were added to the network, and a third followed later. A shortage of printers meant that only two of the public access terminals have printers. Neither the public Internet workstation nor the computers at the reference desks have printers. The initial networked products were NewsBank's Star Tribune, Dun's Business Locator, and American Business Disc. The plan was to network products that would allow us to decrease our collection of print materials and increase patron access to business information. There were several more candidates for the network, most notably PhoneDisc, but those purchases needed to be postponed until 1997, when the second network server would be operational and the budget would allow the expenditures.

55 Planning for the addition of PhoneDisc to the network, the department canceled one set of telephone directories. John Haag printed out one final telephone book index and then discontinued the indexing of the telephone book collection. As new telephone directories are received, they will be shelved in the public area and the Directory Desk copies will be weeded, adding needed space for the directory collection and for circulating materials.

Several publications were canceled in anticipation of changing materials needs. Notable were Predicasts Forecasts, one set of the Thomas Register, and Books in Print Supplement. One criterion for cancellations was whether the information could be accessed either at another location or another format, such as on-line.

Also on the technology front, Commerce Clearing House and Research Institute of America both decided that they would discontinue publishing state tax forms in print; they would only be available on CD-ROM. This meant a major change in how the department would handle the tax forms. John Haag developed a plan for printing out copies of the forms used most often. These would be readily available for photocopying, so that printing out forms and instructions on demand would be less frequent. It was decided not to have the CD­ ROM accessible at public terminals because of the need for a laser printer and our lack of familiarity with the product. After trying this for one tax season, the procedures can be reevaluated if it seems necessary. To aid people who want to use the Internet to access tax forms, Jennifer Nelson developed a list of state web sites.

The year brought one staff change. Jeff Rosales left to become an aide in the Art and Music Department, and miraculously managed to have his last day in the department on April 13, two days before the deadline for filing taxes! Shawn Lewis was hired in July to replace Jeff. Shawn brought with him experience in the University of Minnesota library system, and a fresh perspective that we were glad to acquire. Vern Harman was on leave from October through December 18 during his father's final illness. His expertise with the banking and finance questions was sorely missed.

The library closed on February 19 for a day-long staff meeting at which the major presentation was an introduction to the Internet. Other sessions were available for staff members not wishing to attend the Internet presentation. All library staff members attended peer mediation training sessions scheduled in November, and also attended Mary Lawson's presentation on the "State of the Library". Other all-staff meetings were held on May 21 and 22, and in July there were optional sessions on the new employee assistance program. Susan Carr Brown served on the committee developing specifications for a new telephone system. John Haag, Mike Kulka, and Susan Tertell were members of committees working on different aspects of planning for a new automation system.

Stephanie Prevost, our delightful intern from France, worked her last day with us on January 19. One of her projects was to develop an annotated booklist of international business resources. Thanks to some quick work by Kristi Gibson and her team, "The business world: a resource guide" was delivered to the department on Stephanie's last day so

56 she was able to take copies back with her. Other brochures were also updated during the year. Vern Harman revised the "Investments" booklist, and Natalie Hart revised and updated the vocations booklist with the new title of "Jobs and careers." Jennifer Nelson and Kristi Gibson rewrote an old publication "Your business is our business," which covers the various business services and resources at the Central Library. According to Kristi, this was also the first brochure to include the library's Internet home page address. Jennifer also compiled a list for staff of the Moody's and Standard and Poor's publications which class in Dewey and are not included in the online catalog.

Several different groups were given tours of the department's collections during the year. All requests for tours were honored, although sometimes they could not be scheduled for the group's first choice date. WomenVenture was one organization that used the library extensively for a class they offer on starting a small business, with a focus on writing a business plan and doing market research. Several of the classes were for immigrants for whom English is a second language; it was both challenging and rewarding to help them find information. Nancy Corcoran, Linda Fritsche! and Jennifer Nelson were all involved during the year in doing these presentations. Natalie Hart also did twelve presentations as a member of the bibliographic instruction committee, and in addition gave tours of the department for groups from the Brown Institute, Skills for Tomorrow, and the American Indian Occupational Industrial Center.

The March 20 issue of Minnesota Women's Press contained an article "Mad for money: investment clubs take stock in the future". As a part of the article, MPL was highlighted as an area library with a strong investment collection. As a result, several investment clubs contacted the department for tours. A group of fifteen people from Schwan' s came in October as part of a company management-training program. The group toured the department and then focused on doing market research, developing prospect lists, and planning new product development.

To learn more about local resources for small business, we invited Barbara Allivato from the Minneapolis Community Development Agency to come to our February staff meeting to talk about Business Link, the service the MCDA provides for local business owners and entrepreneurs. She also provided us with information on some other area resources.

Acquisitions was one problem area during the year, primarily because that department was very short staffed. This resulted in some batch ordering, which meant that duplicate copies of some items were ordered, and also that some orders that went up during the year did not get processed. On the flip side of Acquisitions, weeding, there was some progress. Vern Harman spent some time during the spring and summer weeding the closed stacks in the Library of Congress classification. He weeded approximately fifteen trucks of materials to free up much needed space in the mezzanine. In the fall the open shelves were weeded; since normally Vern does this and he was not here shelves had gotten pretty tight. Seven trucks were sent to storage and three trucks were weeded from the collection.

57 As always, the department was busy doing on-line searches for patrons, many of which were to locate articles in the Star Tribune. Even with the Star Tribune available on CD-ROM, many patrons are looking for articles that are more current than that product covers. Over 850 on-line searches were done in the department during the year.

In 1996, there were enough new computers and network events to satisfy even the department's computer mavens. We would all like to give a heartfelt thanks to the Technical Support staff - Jeff Hotchkiss, Deo Sioco, and Tom Roe - who were always pleasant and helpful no matter how busy they were. It was a rewarding year, albeit one of larger changes than usual, thanks to all of the committed staff who put in time and energy to keep things afloat. We look forward with anticipation to the coming year and what it will bring.

Respectfully submitted,

J~

Susan M. Tertell Division Manager

58 BUSINESS AND ECONOMICS DEPARTMENT Staff Complement

1996

Nancy Corcoran Librarian II, .5 January 1 - December 31

Linda Fritsche! Librarian III January 1 - December 31

John Haag Library Aide III January 1 - December 31

Darlene Harff Library Aide II January 1 - December 31

Vern Harman Librarian II January 1 - December 31

Natalie Hart Librarian II January 1 - December 31

Margaret Johnson Library Aide III January 1 - December 31

Michael Kulka Library Aide III January 1 - December 31

Shawn Lewis Library Aide II, .6 July 22 - December 31

Randi Miller Library Aide II January 1 - December 31

Jennifer Nelson Librarian II, .5 January 1 - December 31

Pamela Nelson Clerk Typist II January 1 - December 31

Jeffry Rosales Library Aide II, .5 January 1 - April 13

Odell Sumpter III Library Page I, .6 January 1 - December 31

Susan Tertell Librarian V January 1 - December 31

Stephanie Prevost Intern January 1 - January 19

Aaron Goff Volunteer January 1 - December 31

59 BUSINESS AND ECONOMICS DEPARTMENT Staff Activities

1996

Nancy Corcoran Memberships MPL Staff Association

Presentations Women Venture orientation, February 15, May 9, July 30

Classes, Workshops Introduction to Windows, May 6 Dow Jones training, May 20

Linda Fritsche) Memberships American Library Association Friends of the Minneapolis Public Library MPL Staff Association Professional Librarians Union of Minneapolis Special Libraries Association

Presentations Urban League Street Academy orientation, October 25 WomenVenture orientation, February 15

Classes, Workshops Dow Jones training, January 18, November 14 Mining the Internet, March 19

Vern Harman Classes, Workshops Dialog training, April 18 Dow Jones training, January 16, May 20 Responsive Database Services training, January 18

Natalie Hart Memberships Special Libraries Association

60 Presentations Bibliographic Instruction Committee presentations to Apple Valley High School, Brown Institute, Skills for Tomorrow, Minnesota Institute for Talented Youth, Dunwoody, American Indian Occupational Industrial Center, and Lincoln Elementary School

Classes, Workshops Dialog Market Intelligence, April 24 Dow Jones training, January 17, February 7 IAC business and technical searching, April 17 Introduction to Windows, February 27 Mining the Internet, March 19 l\fargaretJohnson Memberships AFSCME Local 99

Classes, Workshops Introduction to Windows, February 13 l\fichael Kulka Classes, Workshops Introduction to Windows, April 1

Jennifer Nelson Memberships Professional Librarians Union of Minneapolis

Presentations Northwestern College orientation, September 24 WomenVenture, October 9, November 13

Classes, Workshops Dow Jones, November 14 IAC Industry Specific Databases, April 18 Responsive Data Systems, May 23

Pamela Nelson Classes, Workshops Introduction to Windows, February 13 Introduction to Word for Windows, October 30

61 Susan Tertell Memberships American Library Association MPL Staff Association Special Libraries Association

Classes, \Vorkshops Introduction to \Vindows, March 20 Introduction to \Vord for \Vindows, October 30

62 INFOLINE Annual Report

1996

InfoLine's second full year of operation was notable for its introduction to the Internet as an additional resource for answering quick reference requests. Most staff first learned about the information highway at the February all-staff development day workshop on the Internet. InfoLine's Internet connection was up and running by June; soon after that each staff member had individual hands-on tutorials to learn about how to use the Internet and how to explore the World Wide Web sites that are helpful for quick reference questions. lnfoLiners quickly learned how to use the Internet to find items such as addresses and phone numbers for people and businesses throughout the country, recipes for mulled wine and cinnamon dough ornaments, immediate access to the latest sports and political election results, and answers to Olympic trivia questions and the McDonald's trivia contest about Walt Disney and Disney films.

Staff also experienced the frustrations of using the Internet, such as the inability to access Web sites on occasion, or the tendency for these sites to change their procedure for getting at the necessary information. Overall, however, InfoLine staff willingly adapted to learning this new tool, and soon individuals were helping fellow staff with Internet difficulties, or were suggesting tips for Internet searching and new Web sites to use. lnfoLine also became adept at handling the many calls we received about setting up modems to access the Library's on-line catalog, or accessing the catalog through the Internet. This was yet another indicator of the impact this technology has had on what we do and how we do it.

While InfoLine experienced another busy year, calls were down from 1995. Gigi Tiggas again tabulated all calls taken this year from the hourly logs, and calculated a total of 132,000 questions taken during the year. January, February, and April showed gains, while the statistics for other months showed a decrease. Gigi also tabulated hour-by-hour statistics which showed that the greatest decrease in calls from the previous year occurred in the afternoons and evenings. The busiest hour of the day continued to be from 4:00 to 5:00 p.m., with 11:00 a.m. to 12:00 noon a close second. InfoLine's busiest day since its inception on August 1, 1994, took place this year on March 18: a record 755 questions.

Car price requests and reverse directory assistance once again were the most frequent requests from patrons. The summer Olympics, polling locations and other election questions, and the McDonald's Disney contest were seasonal heavyweights. Some of the more unusual requests taken at InfoLine included a patron, who after living in Minneapolis for 30 years, bought her first lutefisk and wanted to know what to do with it. Other sample questions included a caller wondering how to triage a patient on the battlefield, a request for a support group in Minneapolis for people who have been abducted by aliens, someone

63 wanting to know just what did the old woman swallow after the spider, a request for the weight on one gallon of com syrup, and a patron wondering if Harrison Ford ever appeared on "Leave it to Beaver."

Obviously staff had to be on their toes and all their efforts to answer or transfer questions were greatly appreciated. InfoLine staff continued to be helpful to patrons by keeping up to date about current events and trivia contests, as well as the ever evolving collection of print and electronic resources. Staff's ongoing friendliness to patrons, even after what must feel like the millionth car price or library hours request, really exemplifies the best about what InfoLine has to offer.

One unusual service that lnfoLine provided this year occurred on July 23, when a group of children from North Branch Community Education suddenly found themselves without their lunches, and without transportation, as their bus (with lunches aboard) broke down in Fridley. Heidi Johnson, Gigi Tiggas, and Jackye Whitner acted quickly to ensure that a potentially bad experience became a memorable one. Jackye convinced the nearby McDonald's to donate and deliver lunches for all the children. Gigi, meanwhile, inquired about a vacant meeting room and found one available for the group, while Heidi set up a film projector in the room and showed films. Both the children and the accompanying adults were extremely grateful!

Staff efforts to assist in other parts of the library were also greatly appreciated. In February, Annette Meyer and Dan Wiig spent their time away from lnfoLine helping out in Acquisitions. Annette spent most of her time from June 24 to mid-September assisting there as well. She was missed at lnfoLine, but Acquisitions appreciated the needed assistance. Staff also on occasion found themselves pulled from Interlibrary Loan or a subject department to work on the phones or the Information Desk due to staff shortages or work pileups, and sometimes left InfoLine to help out those other departments. Overall these last­ minute changes helped things run more smoothly for the Library, but only because staff was willing and able to change tasks as needed. Kudos goes out to Kathy Langston for again masterfully devising the complicated schedules. Thanks also to substitutes Janet Anderson, Christine Cundall, George Fairbanks, Patty Hunter, Sophia Kiheri, Liz Richards, Jeffrey Rosales, and Sheila Reiser for filling in so admirably during staff shortages.

One unique staffing configuration this year was devised by Susan Tertell. An arrangement with Interlibrary Loan allowed lnfoLine to accommodate Bev Anderson's lifting restrictions by having Bev spend more time in ILL, while Sue Voss from ILL spent some time each week staffing phones at InfoLine. Sue has been a wonderful addition to Info Line, and we were pleased that this arrangement was successful.

The department had a few personnel changes this year. Dan Wiig went from full-time to part-time in January, as he became a full-time student at the University of Minnesota. Deb Pieczonka was selected to replace Dan's full-time position, and quickly became a valuable

64 part of InfoLine. When Deb began in April, InfoLine for the first time in its history experienced a full staff complement.

InfoLine also welcomed Friends volunteer Barbara Balkman Ruddick, who was available on a regular basis to teach patrons wanting to learn how to use the adaptive equipment located near the Information Desk. This equipment allows people with visual impairments to read materials and use the library's on-line catalog. Her involvement was gratefully acknowledged by staff working at the Information Desk, as she was able to give in-depth one-on-one help to these patrons. This equipment has been used much more frequently because of her tutoring.

The year ends with an optimistic look at the year ahead, as we await a new telephone system, an additional adaptive futemet workstation for patrons, and perhaps new technologies for fufoLine staff as well. Thanks to all fufoLine staff for their suggestions, innovations, and hard work.

Respectfully submitted,

Susan Carr Brown Librarian III

65 INFOLINE Staff Complement

1996

Susan Carr Brown Librarian III January 1 - December 31

Kathleen Langston Clerical Supervisor January 1 - December 31

Beverly Anderson Library Aide II January 1 - December 31

Heidi Johnson Library Aide II January 1 - December 31

Annette Meyer Library Aide II January 1 - December 31

Deborah Pieczonka Library Aide II April 22 - December 31

James Proctor Library Aide II January 1 - December 31

Julie Sedlak Library Aide II January 1 - December 31

LaNae Warren Sexton Library Aide II January 1 - December 31

Jackye Whitner Library Aide II January 1 - December 31

Daniel Wiig Library Aide II January 1 - January 7 Library Aide II, .5 January 8 - December 31

Emilia Bernat Library Aide II, .5 January 1 - December 31

Carrie Brunsberg Library Aide II, .5 January 1 - December 31

Gloria Olson Library Aide II, .5 January 1 - December 31

Judy Pinski Library Aide II, .5 January 1 - December 31

Georgianna Tiggas Library Aide II, .5 January 1 - December 31

66 INFOLINE Staff Activities

1996

Beverly Anderson Memberships AFSC:ME Local 99

Classes, Workshops Delivering Quality Customer Service, City of Minneapolis, October 29

Emilia Bernat Memberships AFSCME Local 99 Election Judge Steward MPL Staff Association Chair, Ways and Means Committee Minneapolis Retirement Association Legislative Committee, Chair

Classes, Workshops Staying Service Motivated, City of Minneapolis, September 25

Susan Carr Brown Memberships Professional Librarians Union of Minneapolis Minneapolis Public Library New Telephone System Committee

Presentations Tour ofMPL for Friends of the Library Tour Guides, October 3

Carrie Brunsberg Memberships AFSCME Local 99 MPL Staff Association

Conferences, Classes, Workshops Minnesota Library Association Reference and Bibliography, College of St. Catherine, Winter term Selection and Acquisition of Materials, College of St. Catherine, Fall term

67 Heidi Johnson Memberships AFSCME Local 99

Classes, \Vorkshops Delivering Quality Customer Service, City of Minneapolis, October 29 Time Management, City of Minneapolis, September 25

Kathleen Langston Memberships AFSCME Local 99 MPL Staff Association

Annette Meyer Memberships AFSCME Local 99 MPL Staff Association

Gloria Olson Memberships AFSCME Local 99 MPL Staff Association

Deborah Pieczonka Memberships AFSCME Local 99 MPL Staff Association

Judy Pinski Memberships AFSCME Local 99 MPL Staff Association

Jim Proctor Memberships AFSCME Local 99

Julie Sedlak Memberships AFSCME Local 99 MPL Staff Association; Director for Central Library

Classes, \Vorkshops Time Management, City of Minneapolis, September 25

68 Delivering Quality Customer Service, City of Minneapolis, October 29

LaN ae Warren Sexton Memberships AFSCME Local 99

Gigi Tiggas Memberships AFSCME Local 99 MPL Staff Association

Classes, Workshops Delivering Quality Customer Service, City of Minneapolis, October 29

Jackye Whitner Memberships AFL-CIO State Convention, Delegate AFSCME Local 99 Steward Vice President Peer Mediation Committee, Co-coordinator Technology Development Committee

Classes, Workshops Advanced Stewardships Training, AFSCME, January 29 Internet Training, Metro State, May 3 Microsoft Works, Word, Word Perfect 6, Metro State, July 11 Staying Service Motivated, City of Minneapolis, September 25 Windows 3 .1, Metro State, May 10 Windows 95, Metro State, May 17 Writing Effective Grievances, AFSCME, March 8

Daniel Wiig Memberships AFSCME Local 99

69 CIDLDREN'S SERVICES DEPARTMENT Annual Report

1996

The Children's Department became a new destination spot for hundreds of families and multitudes of children in groups, all eager to explore the selections on our new multimedia CD-ROM workstations. Staff were busier than ever, the room was often filled to overflowing, the in-library use of materials was high, but circulation of library materials dropped by 15,000 from the previous year. (Our reference and directional questions count was up 4.5% ). This decline in the traditional practice of borrowing library materials was a real cause for concern and it certainly reinforced the urgent need to develop, gather and use more than circulation figures as indicators of library use.

Disappointing as the circulation loss was, it was not a true reflection of what transpired in 1996 in the Children's Department.

Use of our world language collection has been growing, and participation in the February arcade exhibit which focused attention on the library's world languages collection provided the incentive for Ginger Bush and Connie Zemlicka to reorganize our collection, identify all the languages we had, pullout the popular bilingual books, and add new signage which improved accessibility.

In January, Kathleen Johnson received the news that a grant she wrote in late 1995 to create a Spanish language collection on the bookmobile and to expand collections at several community libraries, along with increasing the bilingual storytimes, was .partially funded. $1200 was granted for the bookmobile and an additional $500 for storytimes. This helped extend the "jLeamos/Let's Read!" project working with Spanish-speaking families at Franklin Library. The staff from the Minneapolis Public School's Interagency EiC committee who spearheaded the grants also provided translation services for the library. Publications including the bookmobile schedule, bilingual storytime flyers, and the Summer Reading Program information bookmark were translated into Spanish as part of the grant. The networking and participation in this project helped extend awareness of the library's growing collection of materials in Spanish. In addition, for the first time, the library allocated money for staffing of bilingual storytimes.

The third edition of The Rainbow Collection which was published in 1995 received a certificate of merit from the Library Public Relations Council and was in continual demand both locally and nationally. In the spring, Ginger Bush's first supplement, Journeys of Hope: The Immigrant Experience in Children's Books, was published as part of a larger project called "Books are Bridges." Minneapolis Public Library was selected as one of a dozen or so libraries and museums to host a major traveling exhibit of children's books from

70 Sweden as part of an international celebration honoring the 150th anniversary of Swedish settlement in the United States.

To extend the Swedish exhibit which was on display from June 10 to July 10 on the second floor, Mary Beisel and Robert Williams, PRO display artist, mounted an impressive related exhibit in the arcade windows. Items from our display collection as well as artifacts borrowed from a variety of individuals focused attention on the dual themes of children's books about the immigration experience as well as world folklore. In July, Kathleen Johnson presented copies of Ms. Bush's booklist to staff at Ellis Island, when in New York City for the American Library Association Conference.

School classes consume a great deal of staff time and energies each year, and under the direction of Carol Edwards, more than 160 school groups were introduced to the library and its resources. With no library/media center of their own, the downtown schools were the most frequent visitors, but dozens of Minneapolis Public schools including two weekly groups of developmentally challenged young adults from Edison High School, as well as schools from the suburbs and beyond, come to experience a "big library." Many of these groups do not borrow library materials during their visits for a variety of reasons. Throughout the year, Ms. Edwards has assembled deposit collections to help schools to augment their limited classroom collections. Her leadership working with the schools has helped us toward achieving our goal of improved communication and coordination of groups.

David Benidt continued to manage the Summer Reading Program, this year called "The Colorful World of Library Kids" with art created by illustrator/author Patricia Polacco. Once again, he obtained the support/sponsorship of Barnes and Noble who contributed a $3.00 gift certificate for each child who completed the program. A summary of his report and statistics are appended to the annual report.

Mary Beisel delighted and amazed her colleagues as well as the public with more than a dozen eye-catching, creative window displays. Especially notable was one created for Chinese New Year, the Year of the Rat! In addition to the arcade display previously mentioned, she scoured our cabinets for just the right items to accompany the Newbery Award winning titles featured in another major display in November, the 75th anniversary of this prestigious children's literature award, and with Robert Williams, produced a strikingly simple display.

A new position of Library Aide II .6 was added to our staff complement in 1996, and Kathleen Johnson and Ginger Bush interviewed seven people, selecting Paul McHugh, Library Aide I at Pierre Bottineau Library who started in the department in early September. Though we were glad to have this additional help, we were saddened to say good-bye to long-term substitute Carole Lang.

71 In advance of Paul's arrival, our clerk-typist Ruthia Jones analyzed our workspace and drew up plans to accommodate a third desk in our already crowded workroom. With the Chief of Central's approval, we relocated two file cabinets to the MINITEX work area. With the addition of a set of wall shelves between two of the desks, we were able to eliminate most of the book trucks that have cluttered the workroom. This new arrangement created a more open feeling that also permitted a clearer path for other staff who use the workroom as a route to the elevator. All the support staff, Virginia Johnson, Connie Zemlicka and Ruthia Jones are to be congratulated for pitching in so eagerly and recreating our workroom.

During Ruthia Jones' extended medical leave which began in December, Mr. McHugh began working one additional day each week as he took over many of Ms. Jones' duties. During this period, Ms. Johnson and Ms. Bush developed new streamlined procedures for processing that helped eliminate the backlog.

COLLECTION/INFORMATION SERVICES

Over 6,000 catalogued books were added this year, of which approximately 1700 were publishers' review copies. Our world language collection was enhanced by $2,000 from MELSA. Additional bilingual Somali/English books were purchased for our growing Somali population as were others including Hmong and other Asian languages. Also, we ordered new French and German titles to refresh a tired collection. Our Swedish language collection was supplemented with books purchased at the Swedish Institute. We also received some excellent books from Sweden as a part of the "Books are Bridges" exhibition. Spanish continued to be our most requested "other" language, especially during the frequent visits of young people from Emerson School, a Spanish immersion program that is in the downtown area.

Other frequently requested materials this year included the Olympics, the fall elections and related subjects. Phonics materials are in constant demand and we are actively looking for materials which will be suitable for circulation. Perhaps our most hectic information requests came as a result of a Walt Disney movie trivia contest sponsored by McDonald's. For over a month it seemed that every second question was for some often-obscure movie fact. We found some World Wide Web sites that helped with many of the questions, but were glad to see the game end.

Our ever-expanding reference collection was surveyed, revised and rearranged to permit more space for general children's reference books. After a six month survey, seldom used title were shifted to the stacks, transferred to the circulating collection, or weeded. Shelver Connie Zemlicka moved all the PZlO's to the stacks, and assisted by Mr. McHugh, Ms. Bush weeded the section. With these books off the open stacks, Ms. Zemlicka shifted the Q­ Z books making room for more of these heavily used subjects and an additional section of reference books. Connie Zemlicka also completed a review of the "readers" and found that 10% of the collection that says "check shelves" is likely missing. Large numbers of long overdue items continue to discourage us. Over 1,100 items were not returned. Though only

72 a small part of our total collection, these items represent in-demand items, the replacement of which strains the budget.

This year's Newbery Award, The Midwife's Apprentice was a heavily requested title as was the 1994 winner, The Giver. Other "hot" items were the books that were made into movies, including James and the Giant Peach, Matilda, Harriet the Spy and 101 Dalmatians. Television shows on PBS including Marc Brown's Arthur, The Magic Schoolbus titles, and a new series, Wishbone which featured a new approach to the "classics" generated lots of requests for the books. Goosebumps remained a high demand item and there were lots of publishers putting out Goosebumps "wannabes," but the kids were amazingly brand loyal to the original.

Lilly's Purple Plastic Purse by Kevin Henkes and My Very First Mother Goose, a collaboration between Rosemary Wells and Iona Opie were the two standouts among the hundreds of picture books. Local illustrators Steve Johnson and his wife Lou Fancher did the art work for a new Dr. Seuss book called My Many Colored Days. Surprisingly, there were two new well-reviewed versions of the long controversial Little Black Sambo. Children's books about the Internet and World Wide Web proliferated. Dayton's holiday show featuring The Christmas Carol, generated lots of requests, primarily for picturebook versions of the classic.

We added several new magazine titles this year including Muslim Kaleidoscope as well as a gift subscription to Guidepost for Kids, Web Ink, a print magazine about the Internet and The Children's Book Review Quarterly. Two new multi-volumed sets about states and countries were added to the reference collection.

We purchased a variety of CD ROM's for in-house use including Cartopedia, The History of the World, Math Workshop and Explorapedia, as well a lots of interactive storybooks including Sheila Rae the Brave, Arthur's Birthday, The Berenstain Bears get in a Fight, Green Eggs and Ham and others. We also added some titles for circulation, joining the "Mac" CD ROM's that were given to us last year. We began to receive more requests for circulating CD ROM's and will no doubt expand the collection next year.

A major Historical Collection project was completed and we now have a reference copy of every Caldecott Honor book. Thanks to Paul McHugh, Virginia Johnson and Connie Zemlicka who helped to accomplish this.

Kathleen Johnson continued as selector of new books for all the community libraries. With the proliferation of non-reviewed series books, it has become increasingly difficult to select these for community libraries. A process was established so twice a year, community children's librarians have the opportunity to select from among the hundreds of series information books for their libraries. In addition, a pilot project which involved community library staff developing combined order replacement lists of popular subjects had mixed results.

73 TECHNOLOGY

To say the addition of the multimedia PC's had a big impact on the Children's Department would be an understatement! Without a doubt, it was a genuine magnet both for regular library users and for those who were not attracted to more tradition library offerings. One father commented, "You need 50 computers to keep everyone happy!" The interactive storybook PC with bilingual and even one tri-lingual title was constantly in use. It was thrilling to see the faces of a Japanese family discovering a story in Japanese (Just Grandma and Me). Throughout the year we tried various titles for ease of use and popularity, and we will continue to rotate old favorites as we add new selections.

In October, we received a dedicated terminal for the CD-ROM version of Bookbrain/ Bookwiz which we had had available for several years in its earlier form. Though we had hoped it would lead kids to create their own reading lists like the old one did, it can't compete with the more lively CD-ROM's available on the other workstations.

We received our public Internet terminal in late November but as yet it is used more by teens than children. In preparation for the Internet, Ginger Bush had been designated to learn all she could about web resources for children's services staff and children's use, and share her expertise in a variety of ways. She attended an ALSC/ALTA National Leadership Conference in Milwaukee and found the day-long program "Connectivity: Kids, Librarians and the Electronic World" valuable. On her return, she lead a Children's Services meeting on the topic of the Internet assisted by Northeast librarian/Internet guru, Connie Hill. The handouts Ms. Bush prepared for that meeting have become the core of our Internet manual for both staff and public. She worked with Janet Urbanowicz, Friends' Volunteer Coordinator and with the help of two young adult volunteers, started informal tutoring sessions on some Saturdays.

In October, Intel sponsored an afternoon long PC Dads Cyber-Safari in the elaborately reconfigured to look like a jungle, second floor area. People were invited to "explore the wonders of the Internet and get hands-on experience with personal instruction" from the PC Dads. Glitches occurred, but some people got a better feel for the possibilities of the net.

Carol Edwards jumped into the Internet by signing up for a class "Make the Links" which gave some history of the Web, taught search strategies and the techniques of "html" language. In addition, both she and Ginger were on committees to select a new integrated library system.

While most of the parents and children were delighted with the opportunity to learn more about the world of technology at the library, not everyone shared that feeling. We have had several complaints about the noise and activity surrounding the terminals including one woman who said this was attacking children and were we aware of how polluting it was? At

74 times the noise levels have been high, but use of headphones did not work. We have just received speakers with a volume control so we hope that might alleviate some of the noise.

Technology may seem to us a tool to use in our reference work. ..or as a threat to our peace of mind, however to most of the public, the parents and kids, computers and access to technology are real enticements ...cutting across most barriers and giving them a new reason to come to the library. What we as staff do at that point will make all the difference. If we have the ability to help make sense of the resources on the net, we will continue to be a connector of people and the information they need to become knowledgeable and creative members of the community.

PROGRAMS/SPECIAL EVENTS

The Children's Department provided 365 programs/presentations reaching over 11,300 people this year. In March, a new strict enforcement of the meeting room capacity became official policy and more of our large events were moved to Heritage Hall Auditorium. While far from an ideal venue for young children, it did allow us to continue to accommodate large numbers at some programs. The Summer Reading kickoff and the finale were both held there and attracted several hundred people. In October, almost 450 attended a program by Leo and Kathy Lara featuring music and traditions of Latin America in celebration of Hispanic Heritage Month.

Though we did not apply for an Ezra Jack Keats grant for this year, unexpectedly we received a check for $250 in recognition of past achievements. We planned a week-long celebration of the life and work of Mr. Keats during spring break. A freak snowstorm that closed the library until noon on Monday forced the cancellation of the first program. The other programs that week included a well-received collage activity program presented by Mary Beisel, a puppet show by the Star Company, storytelling by Regina Laroche, and films and stories written by Ezra Jack Keats and brought pleasure to hundred of kids as did the spectacular face painting done by Theresa Baker, mail delivery clerk.

In April and May, Mary Beisel prepared and presented a series of highly successful toddler storytimes. Though other demands did not permit a fall series of this popular program, we hope to make it a regular offering in '97.

Special guests, Disney's Belle from Beauty and the Beast and the son of Paul Galdone who was accepting the Kerlan A ward for his late father each read stories to kids as did Miss National Minnesota Preteen.

Christine Till continued to team with Carol Edwards as well as Franklin's Sally Munger to provide monthly storytimes in English and Spanish.

The "Books are Bridges" exhibit was showcased by a full slate of related programs including an opening reception featuring special international guest, Birgitta Fransson, co-

75 curator of the exhibit from Stockholm, Sweden. About 75 people attended this reception sponsored by the Friends of the Library, including Bruce Karstadt, executive director of the Swedish Institute and Roger Baumann, executive director of the Swedish Council of America. A group of young fiddlers entertained the crowd and while the speeches were taking place, managed to consume most of the cheese and crackers that had been set out for the reception in the Library Board Room!

Other programs featured Swedish-American author/illustrator Nancy Carlson, Swedish stories and activities presented by staff from the Institute's Svenska Skolan (Swedish School), and a "Meet Kirsten" program featuring Mary Beisel dressed as Kirsten from the popular American Girl series. Films including a full length Pippi Longstocking and Linnea in Monet's Garden were shown, as were video from Swedish children's books. Professor Eva Metcalf shared information about Sweden's most famous author of children's books, Astrid Lindgren. A rousing program by musician Ross Sutter, attended by 300 people, brought the exhibit to a joyous conclusion as afterwards, he led dozens of children through the library in a musical Swedish version "conga" line to the delight of most public and staff. It was a festive finale to a major initiative that had occupied much of Kathleen Johnson's time and energies. Many thanks to Kristi Gibson, PRO, and the Maintenance Department staff who played major roles in assembling the exhibit!

The summer was a crazy, busy time with the regular activities combined with the Swedish events. Though SRP participation was down from last year's 1000+, the 823 children including 488 in groups kept staff hopping. A variety of teen Read Team volunteers helped with the program.

The Friends of the Library, the Minnesota Center for Book Arts and the Children's Department collaborated on a second annual event for Children's Book Week. Former MPL children's librarian and author of numerous books, Megan McDonald was a featured presenter at the event, as well as at programs in five community libraries. Hmong storyteller Tou Ger Xiong attracted a large crowd with his lively and dramatic stories. A variety of other activities at the library, the Planetarium and at the Book Arts Center attracted smaller crowds than last year.

Bringing a busy year of programming at the downtown library to an end was a Kwanzaa program presented by Nothondo Zulu and her husband. The receptive audience of over fifty parents and kids enjoyed themselves immensely as they learned more about this growing African-American holiday celebration.

Five new films were purchased from the Williams Fund for use in children's programs throughout the system.

76 FACILITIES/EQUIPMENT

Frequent breakdowns and other snafus with the tube and conveyor bucket system were sources of frustration as we tried to provide efficient and effective service to our customers. As our collection grew, and space in the middle bay became a multimedia center, things really got crowded and we often had lots of books on book carts which made for more places to check for titles. We rearranged the area to make room for the four computer workstations and moved one round table out to meet ADA requirements. We scrounged two face-out wooden display units to better display some of our books and repositioned our four paperback spinners.

We purchased a portable CD boombox for the Storyhour Room, and late in the year, received a VCR and monitor from the Art, Music and Video Department. The filmstrips became more self-service, and staff were freed from constantly running into the workroom to retrieve requested titles. Use remained high and problems were minimal.

We continued to have a variety of unsettling experiences with men who behaved suspiciously around children. The security staff were quick to respond but nonetheless we were troubled by these events that threaten the safety of both children and staff as well as the reputation of the library.

LOOKING AHEAD

An exciting new early childhood and family literacy outreach project called "Stepping Stones," will take shape under the management of Washburn children's librarian, Susan Glenn, who will work out of the Central Library two days a week until at least July. Collaborating with community partners including the Minneapolis Public Schools, Way to Grow and ECFE to reach parents with young children will take the librarians out of the library as they share their expertise with families about the importance of providing children with language-rich environments from the time the children are born. Toddler storytimes will be provided at more libraries and baby/lapsits will be inaugurated at several sites. Specially dedicated funds will provide substitutes to allow expanded outreach and in­ library programs especially at the one librarian libraries.

Ginger Bush will prepare a new booklist called A World of Families, the second supplement to The Rainbow Collection booklist, and will present a series of workshops funded by our most recent Ezra Jack Keats grant. She will also be a presenter at a March Family Literacy conference. These events will be exciting ways to share our expertise with the community at large.

With the 1997 National Library Week theme, "Kids Connect@ the Library," technology will continue to provide new challenges as we explore how to use it effectively. We hope to develop a more creative Children's Services presence, perhaps with our own home page on

77 the Web, offering more and better links to the best places for children and children's services staff.

Under the leadership of new library director, Mary Lawson, we anticipate renewed support for stronger youth services at MPL. Our community is very different than it was only a decade ago, and we need new strategies to better reach and serve new populations.

As our community changes so must we, but one thing will remain constant. Children's Services staff will continue to provide top quality service as they share their enthusiasm for the possibilities that new technologies, combined with the best of over one hundred years of traditional library service to children and families, will bring. I am in awe of the dedication, the advocacy for excellence, and the unceasing striving to provide more and better services and materials that my colleagues in the Children's Department display on a daily basis.

Respectfully submitted

Kathleen Johnson Department Head

78 CIDLDREN'S SERVICES DEPARTMENT

Staff Complement 1996

Kathleen Johnson Librarian IV January I -December 31

Virginia Bush Librarian Ill January I-December 31

Mary Beisel Librarian II .6 January I-December 31

David Benidt Librarian II .4 January I -December 31

Carol Edwards Librarian II January I-December 31

Ruthia Jones Clerk-Typist II January I-December 31

Paul McHugh Library Aide II .6 September 3-December 31

Virginia Johnson Library Aide I January I-December 31

Carole Lang Library Aide I .1 January I-August 27

Constance Zemlicka Page I January I -December 31

VOLUNTEERS

Andy Borne Internet Tutor Volunteer December Tracy Cason Read Team Volunteer June-August Amber Johnson Minneapolis Youth Diversion July-August Katie Kilbride Minneapolis Youth Diversion July Shari Osborn Read Team Volunteer June-August Lexi Rabago Read Team Volunteer June-August Sheena Sood Read Team Volunteer June-August Karen Stennes Read Team Volunteer June-August Kyle Stennes Read Team Volunteer June-August Molly Swanson Internet Tutor Volunteer December Chris Zemlicka Read Team Volunteer June-August Jessica Zemlicka Read Team Volunteer June-August

79 CIDLDREN'S SERVICES DEPARTMENT Staff Activities 1996

Kathleen Johnson Memberships American Library Association Association for Library Services for Children MPL Staff Association Friends of the Library Friends of the Kerlan Collection Library Supervisors Union

Committees District Children's Librarians Early Childhood project team MELSA Children's Project Team Minneapolis Early Intervention-Spanish Speaking Family Network Success by Six Partners, United Way

Classes/Workshops E-mail Training, Metro State University, Minneapolis, January 24 "At Risk Does Not Mean Doomed," Dr. Craig Ramey, Crystal, September 26-27

Conferences American Library Association, New York, NY, July 4-9

Meetings/Special Events Author Bebe Moore-Campbell, Friends of the Library, February 24 Author breakfast Upper Midwest Booksellers Association, Minneapolis, October 12 Author lunch with creators of "I Spy" books, Jean Marzallo and Walter Wick, Minneapolis, October 24 "Books are Bridges," Swedish Exhibit Reception, June 10 Children's Collection Development, Central Library, February 20 Children's Services meeting; "The Internet for Children," Northeast Library, November 5 Dr. Eva Metcalf on Astrid Lindgren, Friends Board Room, June 13 Early Childhood project team, Central Library, October 14, 30 Employee Assistance Plans, Central Library, August 15 Friends' Book Lovers Tour, Library Board Room, Special Collections, November 19 Friends of the Library Holiday Tea, December 6 HCL/MPL Managers, Southdale Library, October 1

80 Hennepin County Librarians visit to Children's Department's reference collection, March 19 "Introduction to the Internet" Staff Development Day, Central Library, February 19 La Befana, Heart of the Beast Theatre, Minneapolis, January 5 Latino Fall Festival; Resource Center of the Americas, Minneapolis, November 9 "jLeamos/Let's Read!" Andersen School, December 5 Library Managers, Northeast Library, March 13 MELSA, St. Paul, Children's Museum, April 18 MELSA, St. Paul, January 9, February 20, September 6, December 6 MPL/HCL Managers, Walker Library, May 14 North Regional 25th Anniversary, October 26 Patti Baskin, literary project consultant with Health Partners, July 31 Peer Mediation, Central Library, October 15 "Pippi Longstocking and her creator Astrid Lindgren," Kerlan Collection, Minneapolis, January 11 Scholastic author lunch with Bruce Degen, Minneapolis, May 16 Spanish speaking family network, RiverWest School, Minneapolis, January 25, March 7, May 2 Success by Six, Dr. Martha Erickson, Director Children, Youth and Families, Sabathani, Minneapolis, November 20 Success by Six, May 15 Success by Six, Northeast Neighborhood Center, February 28 Swedish Exhibit committee, Swedish Institute, May 13

Special Projects/Presentations. etc. "Books are Bridges"; Swedish Children's Books Exhibit, June 10-July 10 Friends' Book Lovers Tour, "Children's Historical Collection," November 19 Received $1700.00 grant for bilingual and Spanish books for Bookmobile, programs for community libraries, Minneapolis Public Schools Early Childhood Special Education grant, January

Publications Various photos, Minneapolis St. Paul Magazine, September

Virginia Bush Memberships American Library Association Public Library Association PLUM

Committees Central Village Way to Grow Partners Early Childhood Project Team Integrated Library System-Acquisitions Team

81 Kerlan Arbuthnot Lecture proposal

Conference/ Classes/ Workshops ALSC National Institute, "Kids, Libraries, and the Electronic World," Milwaukee, Wisconsin, October 25-26 Intellectual Freedom Workshop, Fran McDonald, HCL, November 7 Internet Training for Children, Ali Turner, HCL, December 31 Internet Training for MPL staff, February 19 Public Library Association Conference, Portland, Oregon, March 26-30

Meetings/ Special Events 1996 Children's Literature Books and Breakfast, The Tree House, Minneapolis, January 27 Children's Services Meeting, "Meeting Room Capacity and Implications for Programming," February 5 Kerlan Arbuthnot Lecture proposal committee meeting, February 12; also May 8 Juvenile Collection Development meeting, February 20 Hennepin County Librarians meeting on Children's Reference Collections, March 19 Son of Paul Gal done, Kerlan awardee, reading stories to school group, May 7 Scholastic luncheon with Bruce Degen, May 16 Swedish Exhibit and reception, MPL, June 10 "Astrid Lindgren" lecture by Dr. Eva-Marie Metcalf, Friends of the Library, June 13 Central Village Way to Grow Partners meeting, July 23; also November 19 John Coy, author, Night Journey, Hungry Mind Bookstore, September 7 Early Childhood Project development, Children's Services, October 14; October 30, December 12 Family Fun Festival, Central Village Way to Grow, Elliott Park, October 19 Peer Mediation, Central Library, November 11 Integrated Library system-Acquisitions Team meeting, November 18, 25, December 2, 19 DRA demonstration, November 21; CARL demo, December 5; Geac demo, December 18 "Storylines," an Exhibit by the Children's book Illustrators Guild of Minnesota, Hennepin County Government Center, December 22

Presentations, etc. "Library Use and Resources," Minneapolis Technical College, Children's Literature class, April 15 "Library Use and Resources," Central Village Way to Grow Partners, April 16 Substitute Librarian training, Kathleen Rickert, August Department Aide II training, Paul McHugh, September "Kids, Technology and the Internet," Children's Services librarians meeting, November 5

82 Publications, etc. "Journeys of Hope: The Immigrant Experience in Children's Books," booklist and arcade display, June Ezra Jack Keats Grant awarded in December for parent-child workshops to be conducted in 1997 Arcade Exhibit, World Languages, February

Carol Edwards Memberships American Library Association Social Responsibilities Round Table Association for Library Services to Children Friends of the Kerlan Collection Minnesota Library Association Children's and Young People's Section PLUM

Committees 1996-97 Kerlan A ward Committee, MLA Representative Bibliographic Instruction Committee, Central Library Constitution Committee of PLUM Hungry Mind Books of Distinction for Young Adults Panel Minnesota Book A ward Selector in children's categories Online Public Access Catalog Team for RFP

Classes/Workshops Windows Training, February 13 Internet Training for All MPL Staff, February 19 Internet Training, December 9 Peer Mediation Training for all MPL Staff, November 14 Make the Links Internet class from T. Copley, Arlington, Va. Sept.-Oct.

Meetings/Special Events Author presentation by Naomi Shihab Nye, Kerlan Collection, Minneapolis, July 26 Author Presentation of Susan Straight, Hungry Mind Bookstore, July 12 Continuation Ceremony of Mill City Montessori School, June 6 Kerlan Awards Dinner, May 7 MELSA Summer Reading Program performer auditions, Southdale Library, November 19 Read Team Party, August 27 Conferences Using Children's Books in the Classroom St. Louis Park, February 23 MLA Annual Conference, St. Cloud, October 9-11

83 Publications, etc. Book Reviewer for School Library Journal

David Benidt Memberships PLUM

Boards/Committees MELSA Summer Reading Program Project Team PLUM Vice President

Meetings/Special Events MELSA Summer Reading Committee, MELSA, St. Paul, March 18

Presentations, etc. Summer Reading Program information meeting, Northeast, May 7

Mary Beisel Memberships Minnesota Library Association PLUM

Workshops/Conferences Windows Training, Minneapolis, February 13 Internet Training, Central Library, February 19 Children's Book Week, Review of New Children's Books, Univ. of MN, October 15 Peer Mediation Training, Central Library, November 19 Internet Training, Central Library, December 9

Special Projects Judge for Minnesota Book Awards category "The Illustrated Book" "Books are Bridges," Children's Books on Immigration and World Folklore, Arcade Displays, June-July 75th Anniversary of the Newbery Award, Arcade Displays, November

Virginia Johnson Memberships MPL Staff Association AFSCME, Local 99

Ruthia Jones Memberships MPL Staff Association AFSCME, Local 99

84 Classes/Workshops Internet Training, Central Library, February 19 Intermediate Excel Training, City of Lakes Bldg., Minneapolis, September 25 Children's Book Week, Review ofNew Children's Books, Univ. of MN, October 15 Advanced Microsoft Word Training, City of Lakes Bldg. Minneapolis, October 23

PaulMcHugh Memberships AFSCME, Local 99

Classes/Workshops Internet Training, Central Library, February 19 Quality Customer Service, Central Library, October 29 Peer Mediation Training, Central Library, November 14

Constance Zemlicka Memberships AFSCME, Local 99

85 SUMMER SUMMARY

Much-acclaimed children's author and illustrator Patricia Polacco did the artwork for our COLORFUL WORLD OF LIBRARY KIDS SUMMER READING PROGRAM. And while technically well done, her work didn't seem to set anyone's heart aflutter. A total of 11,509 children (170 more than last year) signed up for the program. The numbers of children receiving the various prizes were also higher than last year, but since the requirements were lowered, anything less than these gains would have been very disappointing. We had 8,184 children who received a button for reading or having read to them at least five books; 5,606 children who received a planetarium coupon for reading or having read to them 10 books; and 5,124 children who read or had read to them at least fifteen books and who received, thanks to the generosity of Barnes & Noble, a $3.00 gift certificate to use at any of their eleven Minneapolis-St. Paul area stores. Those that qualified with 15 books also received a color-your-own book bag. Of the 5,606 children who received a planetarium coupon, 626 (11 %) actually attended a show. Unfortunately, we do not know how many of the 5,124 children who received a Barnes & Noble gift certificate actually used them, since Barnes & Noble has not given us those figures.

The MELSA (and other paid) performers entertained over 5700 people, an average of about 65 per performance. These numbers were lower than in past summers because this was the first summer when our meeting room capacity was strictly enforced. Magician Norm Barnhart, musicians Kit and Kaboodle and the Splatter Sisters, and Tou Ger Xiong, a Hmong storyteller, were among the most popular acts at our libraries. After a year's absence, the Animal Humane Society put on programs about pet responsibility for eleven of our libraries, and both our film and storyhour programs were well-attended. A total of over 19,000 people attended our various programs this past summer.

The Hosmer library closed for approximately sixteen months on July 1, which meant that for the second year in a row (Walker in 1995) one of our libraries did not take part in the summer reading program. After many years without one, the city of Minneapolis was blessed with a new bookmobile in 1996. A small number of kids that used the bookmobile took part in the SUMMER READING PROGRAM, and a huge number of kids attended the frequent bookmobile storyhours. While the total number of summer participants again fell a couple thousand below those halcyon days of 1990-1994, we should all be very proud that our SUMMER READING PROGRAM continued to motivate and inspire thousands of kids in our city to keep on reading.

David Benidt

86 1996 SUMMER READING PROGRAM SYSTEM-WIDE STATISTICS

I. NUMBER OF CIDLDREN REGISTERED. 11,509

II. NUMBER OF CIDLDREN WHO RECEIVED A BUTTON FOR READING OR HA YING READ TO THEM AT LEAST 5 BOOKS. 8,184

III. NUMBER OF CIDLDREN WHO RECEIVED A PLANETARIUM COUPON FOR READING OR HAYING READ TO THEM 10 BOOKS. 5,606

IV. NUMBER OF CIDLDREN WHO RECEIVED A $3.00 BARNES & NOBLE GIFT CERTIFICATE AND A COLOR-YOUR-OWN BOOK BAG FOR READING OR HA YING READ TO THEM AT LEAST 15 BOOKS. 5,124

87 MINNEAPOLIS PUBLIC LIBRARY SUMMER READING PROGRAM ATTENDANCE JUNE 10- AUGUST 10, 1996

STORYTIME LIBRARY FILM AND OTHER "LIVE" ANIMAL TOTAL AGENCY PROGRAMS STAFF PROGRAMS HUMANE ATTENDANCE PRODUCED MPL/MELSA SOCIETY PROGRAMS SPONSORED

CHILDREN'S 476 699 993 62 2230

EASTLAKE 690 80 626 175 1571

FRANKLIN 416 131 516 0 1063

LINDEN HILLS 545 218 361 50 1174

NOKOMIS 400 0 325 76 801

NORTH REGIONAL 246 1179 495 165 2085

NORTHEAST 265 93 378 55 791

PIERRE BOTTINEAU 31 115 178 36 360

ROOSEVELT 459 782 330 33 1604

SOUTHEAST 572 574 351 58 1555

SUMNER 15 3 136 35 189

WALKER 77 950 302 0 1329

WASHBURN 518 285 491 75 1369

WEBBER PARK 151 1153 235 0 1539

BOOKMOBILE 0 1349 59 0 1408

TOTAL 4861 7611 5776 820 19,068

88 MINNEAPOLIS PUBLIC LIBRARY THE COLORFUL WORLD OF LIBRARY KIDS 1996 SUMMER READING STATISTICS

NUMBER PLANE- BARNES #OF TOTAL# REGIS- BUTTONS TARIUM AND GROUPS ALL GROUP TERED COUPONS NOBLE PARTICIPANTS

CHILDREN'S 823 602 556 485 28 488

EASTLAKE 1230 710 652 569 10 197

FRANKLIN 621 319 265 240 14 214

LINDEN HILLS 535 300 265 241 0 0

NOKOMIS 975 650 400 375 8 65

NORTH REGIONAL 2621 2500 1091 1021 58 1671

NORTHEAST 729 452 429 414 9 262

PIERRE BOTTINEAU 184 85 70 59 2 35

ROOSEVELT 457 349 296 264 3 53

SOUTHEAST 463 287 179 164 7 113

SUMNER 172 130 94 79 I 9

WALKER 401 227 206 192 3 60

WASHBURN 1503 978 846 787 0 0

WEBBER PARK 721 541 206 187 3 160

BOOKMOBILE 74 54 51 47 0 0

11,509 8,184 5,606 5,124 146 3,327

89 COLLECTIONS MAINTENANCE DEPARTMENT Annual Report

1996

This year the Collections Maintenance Department focused on staff training, continued efforts to coordinate a more effective, user-driven preservation program, and maintained overall improvements in our public service responsibilities. Significant events included a program for the Friends of the Library, revised binding specifications, and staff upgrades. To improve access to the collections, we implemented procedures for shelf-reading assignments in the stack areas of the Library.

After two years of continuous vacancies in the Bindery, we now have a complete staff compliment. Andrea Markov was promoted to Bookbinder in March and Sheila Elliott was appointed to the Commercial Binding Clerk position in July. Linda Loven, Conservation Technician, continues to be the driving force behind those activities associated with the binding and preservation of the collections. This year these individuals were able to complete projects that had been delayed, such as clamshell boxes, (increasing the number from 80 in 1995 to 244 in 1996), the encapsulation of rare, fragile sheet music, and documents and items for various displays. They also maintained a strong commercial binding program, doubling the number of items bound or rebound in 1995, and the repair of high-usage items identified as part of the user-driven preservation program increased by 700 items over the previous year. Sixty volumes of the NEW YORK TIMES INDEX were rebound throughout the year, stabilizing the structure of these frequently used volumes and improving the appearance of the open shelf area in the Humanities Division, and sixty telescoping slide boxes were constructed for the Art/MusicNideo Department.

In April, the Bindery organized and presented the program "Bookbinding and Preservation" sponsored by the Friends of the Minneapolis Public Library as part of the on-going series, "Look Inside Rare Books: Hands-on Tours for Book Lovers." We spent numerous hours in preparation for the program, including the design of a display window on the second floor of the Library. In appreciation, the Friends graciously presented us with a new dictionary, which is used daily by all Bindery staff. It was a pleasure to work with the Friends and we found the program to be a rewarding experience.

A revision of the binding specifications for periodicals and book rebinding was completed in early November and bids were sent to potential vendors. Houchen Bindery submitted the low bid but was rejected because of sub-standard quality and overall poor workmanship as evidenced by their samples. The contract was awarded to American Companies for a contract period of January 1, 1997 through December 31, 1999. With the addition of a new PC in the Bindery in December, binding software scheduled to be installed early in 1997 will eventually eliminate duplication of effort and streamline the workflow of periodicals throughout the Central Library.

90 Staff continued with the mezzanine periodical project as time permitted. By year's end we have completed titles A-J and S-Z. With vacancies in the department, we were unable to devote as much time to this project as we had planned. Discrepancies between physical holdings and the Periodical List will be submitted to the Catalog Department upon completion of the project. These updates will more accurately reflect our holdings when serial titles are accessible through the on-line catalog.

The Technology/Science/Government Documents and Sociology Departments open shelf areas were shifted in March and September, reversing the order from left to right, easing patron and staff use. The Technology/Science reference books, previously interfiled with the circulating collection were pulled and shelved separately in preparation for self check­ out. Both shifts were completed in less than three days under the competent direction of Dan Mayer. More Special Collections materials were moved from the fourth floor to the third floor, while other items were moved into a more secure area within the Athenaeum. This project was on-going throughout 1996 and as of this writing, planning continues for finalization.

Books stored on the third floor that were bibliographic problems during the initial barcoding project were sorted by subject area and reviewed by the subject department heads. Items not wanted were withdrawn from the collection and remaining materials will be added to the collection as time permits. Gift books, (also stored on the third floor) will be handled in a similar manner in the approaching year. The space currently occupied by these items is needed for a long overdue Sociology shift. As of the end of this year available space in the stacks has reached a crisis point. Revising collection guidelines and retention policies is essential if we are to continue with our current level of service.

The new employee training program has come a long way over the past two years. In July, the training mentors met to discuss problems and successes related to the training program. Mentor guidelines and expectations were added as well as a mentor checklist and training evaluation forms. These forms have proven invaluable to staff in lead worker positions by allowing better follow-up and identification of areas in need of more specific training or review. A particular effort to include all current staff in training is in progress.

Shelf-reading assignments were implemented in late November. Each staff member is responsible for a specific call number range at each paging station. It is the goal of the department to include stack shelving, identification of damaged materials, shifting, and limited weeding (based on subject department and collection guidelines) with these assignments. Staff accountability for these duties will be reflected in individual performance appraisals. This new program will greatly affect our find rate for materials requested by Subject Departments and Community Libraries as well as Inform and Inter­ Library Loan.

91 After a lengthy review process by the Civil Service Commission, the upgrade of Page positions was completed and approved by the Library Board. Library Page II, Grade 3, was upgraded to Library Aide II, Grade IV, and Library Page I, Grade I, was upgraded to Library Page I, Grade II. The upgrade will allow Page I staff to apply for transfer to other agencies of the Library such as Technical Services or the Community Libraries. Previously, this was possible only through promotional opportunities, many times competing with staff outside the Library system. These upgrades were well deserved and more accurately reflect the duties of the positions.

We were very pleased to add the position of Administrative Aide to our staff complement this year. (We combined a Library Page II position and a Library Page I, .5 position in order to make this possible.) Part of the original proposal when the Bindery and Shelving Departments were combined to form the Collections Maintenance Department in 1993, this position was created to assist with the supervision and daily operations of the Shelving Unit of the department. The position was filled by Peggy Woodling in September. Peggy has done a superb job and we are pleased to have her in the position of Administrative Aide.

The goal of the Collections Maintenance Department is to support the choice for self­ responsibility, encourage creativity and instill continuous improvement in our work environment. Despite numerous staff vacancies, overcrowded shelves and the difficulties that faced us daily, the staff moved forward, working hard to achieve these goals.

Respectfully submitted,

92 COLLECTIONS MAINTENANCE DEPARTMENT Staff Complement

1996

Mary Rathman Supervisor January 1-December 31

Linda Loven Conservation Technician January I -December 31

Andrea Markov Commercial Binding Clerk January I-March 3 Bookbinder March 4-December 31

Margaret Woodling Library Page II, .5 ( detail) January I-March 31 Library Page I April 1-September 1 Administrative Aide September 2-December 31

Sheila Elliott Commercial Binding Clerk July 22-December 31

Carole Longley Library Aide II January I-December 31

Daniel Mayer Library Aide II January I -December 31

Anne Adams Library Page I January I -December 31

Mary Barrett Library Page I, .5 January 1-July 7 Library Page I July 8-December 31

Napoleon Castillo Library Page I January I-December 31

Anne Cho Library Page I January I-December 31

Manzie DiAngelis Library Page I January I -December 31

Edward Frazier Library Page I January I -December 31

Marcus Gant Library Page I July 8-December 3

John Howe Library Page I January I -December 31

Ruth Lindberg Library Page I January I -December 31

Sarah Mack Library Page I June 24-December 31

93 Antonia Miller Library Page I July 8-December 31

Michael Mills Library Page I January 1-December 31

Traci Purifoy Library Page I January 1-December 31

Jeffery Radford Library Page I January I-April 1

John Sharp Library Page I January I-September 6

Charles Sjogren Library Page I January I -December 31

William Solomon Library Page I January I-December 31

David Stenshoel Library Page I January I-December 31

Michael Tiffany Library Page I January 1-April 28

Mary White Library Page I January I-May 4

Leo Winstead Substitute January I-June 23 Library Page I June 24-August 29 Substitute August 30-December 31

Terence Winstead Library Page I January I-May 12

Jennifer Anderson Substitute January 1-December 31

Diana Brawley Substitute January I -December 31

Chad Christofferson Substitute January 1-December 31

DeAnn DuBois Substitute January I-May 4

Deb Eddy Substitute January I-March 27

Teresa Rudolph Substitute January I -December 31

Beverly Sweet Substitute January I-July 18

Ronald Weis Substitute January I -December 31

Mark Wilcox Substitute January I-April 29

94 COLLECTIONS MAINTENANCE DEPARTMENT Bindery Statistics

1996

Commercial Binding

Periodicals ...... 2,365 Books ...... 2,060 Permabind ...... 3,010 Rush Binding ...... 279

Brittle Books

Preservation Photocopy ...... 110 Phased Box ...... 22 Withdrawn ...... 344 Reprint Received ...... 12 Original Retained (repaired or rebound) ...... 42

Total Volumes ...... 530

In-House Binding

Hardcover Binding ...... 22 Velo and Spiral Binding ...... 1,290 Rush Repairs ...... 7 54 Encapsulation ...... 413 Pockets ...... 180 Requisitions ...... 194 Boxes ...... 244 Repairs ...... 3,441 (Includes tip-ins, spine mounts, new endsheets, reglue, paper repair, magazine mending, picture covers, recasing)

Total Items Handled ...... 14,782

95 HUMANITIES DIVISION Annual Report

1996

This has been another year of impressive accomplishments for the Humanities Division. The combined activities of the History and Travel Department and the Literature and Language Department, the two departments that make up the Humanities Division, reflect a staff and collection that provide a range of services and information noteworthy for both their quality and diversity.

While the work of the division was directed in part by the Library's Operational Plan for the year, a review of activities for '96 also shows a willingness to develop our own initiatives and add those to an already full plate. More than anything else, the staff of this division deserves to be acknowledged for their intelligence, hard work, commitment to excellence and loyalty to the institution. It is because they consistently bring such qualities to their work that we are able to accomplish all that we do.

The priorities for the year centered around several key areas: technology initiatives, primarily in the form of equipment upgrades and training, ESL and world language collections and space utilization in the closed stacks. These were all tied to institutional priorities as articulated in the '96 Operational Plan. Apart from these commitments, the division was also heavily involved in several collection management issues: completing inventories of high-use collections, weeding older collections in the closed stacks and strengthening existing collections to better serve the public's varied demands.

Technology Advances

First and foremost, throughout the year, was our preoccupation with technology. With the proceeds of a sale in 1996 of bound Minneapolis newspapers, we were able to purchase two new CD-ROM workstations -- one for the History Department and one for the Literature Department. Jeff Hotchkiss and Deo Sioco were most helpful, as always, in ordering and installing equipment. With the addition of these two workstations, we were able to add several new and important CD-ROM titles to our reference collection for public use. These include in the History Department, America: History and Life, DISCovering Multicultural America, and Current Biography, and in the Literature Department, Columbia Granger's World of Poetry, Discovering Authors, Discovering Shakespeare and Exploring Poetry. These titles add considerable weight to an already strong print reference collection in humanities-related fields.

The Humanities staff were diligent in the extreme in improving their skills with the numerous new technologies and online services that seem to have grown in the past year by leaps and bounds. Throughout the year, many staff members took advantage of day-long classes offered through the City of Minneapolis on Introductions to Windows and Word.

96 We are fast achieving a critical mass of knowledge in using this new software and not surprisingly find the two Windows-based PC's in nearly constant use. (We hope over the next year to add two PC's to avoid the waiting lines that form around the existing PC's and allow everyone ample opportunity to apply new skills.) With the addition of Netscape software in '96 the staff spent many hours honing new skills in Internet searching. Two staff members, in particular, deserve special recognition for their commitment to both polishing their own search skills and making themselves available to teach other Humanities staff. Helen Burke and Wendy Adamson were always willing to help staff members struggling to improve their computer skills, whether it was new software, a new CD-ROM title, or "surfing the Net." In early June, Helen presented two staff training workshops on searching new CD-ROM titles in the division. In the fall, Wendy developed an introductory training program that provided practical exercises for searching the Internet. She spent considerable time training staff in small groups of two and has since been available to answer questions about this impressive new resource. This last initiative was partly in preparation for the additional public Internet terminals that were installed later in the fall and that have proven to be popular with patrons throughout the Central Library.

While the demand for online searches of the StarTribune has dropped with the advent of Newsbank, which provides full-text articles of the StarTribune from 1986, we continue to see a fairly constant demand for current articles not yet available on the CD-ROM database, as well as an ever-growing demand for access to newspaper articles from around the country. During the year, all librarians attended training sessions to learn the searching software from Dow Jones, the new online vendor for the StarTribune. The division completed 597 searches during the year, an increase of 70 searches over the previous year. For the second year, Helen Burke expertly coordinated online services, procedures, training and information for the division.

ESL and World Language Collections

The Literature Department made enormous strides in strengthening the ESL collection during the year, thanks especially to an allocation of MELSA collection development funds of $2,000 and the efforts of Helen Burke to identify new titles for this collection. The infusion of money from MELSA allowed us to add over 150 new ESL titles to a collection which, however strong, seems never to meet the demand. Special emphasis was given to ESL audio material, basic grammar instruction books and English-language dictionaries.

Because of growing staff concern over our inability to properly serve the new immigrant communities' need for ESL titles, a committee -- comprised of Helen Burke, Katie Weiblen Mike McCabe and Sandra Burgeson -- was formed in October. In two months time, this committee achieved all of its objectives: (1) identify ESL-related materials and services in other Central Library subject departments and make certain all Humanities staff are aware of these collections; (2) identify and describe all relevant ESL materials in the division and note subject areas with insufficient copies and titles; (3) identify relevant handouts, community contacts and local ESL classes. Sandra and Helen made site visits to the Brian

97 Coyle Center and Somali Center of Minneapolis and the offices of the Muslim Community of Minnesota in Fridley, to identify their ESL classes and other special services provided to new immigrants. Mike contacted over a dozen local organizations and schools to identify ESL classes in the Twin Cities area, and Katie worked with Jonathan Copeland to identify relevant video titles. The results of their efforts will be compiled and printed in a brochure that we can then distribute to patrons in need of ESL-related information both within the Central Library and the community at large. Even with this effort, the staff struggles with the issue of how best to serve these special-needs patrons. Again and again, we come back to the suggestion that ESL collections and services need to be better coordinated and managed library-wide -- not an easy undertaking when the collection and decision-making is so dispersed throughout the system -- and that the institution as a whole needs to be more proactive in its efforts to reach out to new immigrants through a targeted library instruction program, as well as stronger contacts with relevant community groups.

The world language collection continued to be heavily used by many of our non-native­ English-speaking patrons. While circulation decreased to 7,310 in the last year ( down from 9,850 in 1995), the percentage of use by languages remained constant. The combined circulation for the top three languages - Vietnamese, Russian, and Spanish - accounts for 73 percent of the total circulation, with other Asian languages - Chinese, Japanese and Korean - accounting for another 15 percent. During the year we added 115 new titles in 17 languages. In 1996 we proposed -- and continue to recommend -- a thorough weeding of the old "Y"- classed world language material in the closed stacks. Some of this collection includes languages we no longer collect and for which there is little or no demand, for example, Yiddish and Latin, and which will almost certainly never be included in an online catalog.

Collection Maintenance & Retention Issues

In our 1995 report, we reviewed several major weeding projects in both the open and closed stacks. During this year, we continued to give priority to collection and retention issues, setting consistent guidelines for what we must keep and what we can consider for weeding. Nancy Kweik, who ably directs our various collection maintenance projects, developed weeding guidelines early in the year for several of the closed-stack collections in both departments. These include all the Dewey-classed materials and "Y's" (world languages), "Ag's" (collected works) and "L's" (biographies). Because we were not able to get additional staff support for Nancy's time, she was only able to work on this project in small bits. Given that limitation, she made great strides, weeding over 3,900 volumes during the year. Early in '97, Nancy assigned each librarian sections of the History closed stacks with the goal of weeding all "L's" and 900's during the year. This will provide us additional shelving space for our burgeoning LC-classed collection. These weeding projects are a good example of the cooperation that must take place among departments and cost centers for any real progress to be made. We have had to rely on both the Catalog Department and the Collection Maintenance Department to help us with this undertaking and greatly appreciate their cooperation and support.

98 Periodical retention issues also received some much needed attention, though we have barely scratched the surface and hope to do much more in the coming year. We established a new retention schedule for circulating periodicals in both departments and added several new popular titles to the small collection of circulating periodicals in the Literature Department. Marie Hanson and Mike McCabe were dogged in their attempts to track and claim missing or never received periodicals and worked closely with David Salmon in the Acquisitions Department to ensure the integrity of this very important part of our overall collection.

Julie Sedlak and Gloria Olson, on loan to the Literature Department during their off-desk time in InfoLine, completed important inventory projects with collections in the closed stacks. With help from Emily Peabody, Julie corrected location codes for the entire oversize reference collection in Literature and in the process identified some rare gems in need of repair which we sent to the Bindery Department. Gloria completed an inventory of the collected works classed in AG and AGC, most of which are not listed on the online catalog. In addition to bibliographic information, she was able to note duplicate copies and paper and binding condition. This will serve as the first step in a complete inventory of collected works for the Literature Department.

In late spring, Judy Mosiniak completed dismantling the Adams Collection, a small book and ephemera collection ofLincolniana. Most of the books were transferred into the general collection and the ephemera was sent to the Illinois State Historical Library in Springfield.

Mark McHugh completed a subject list of periodicals for the Literature Department similar in style and format to the one he compiled for the History Department years ago and which we use constantly to identify periodicals by a given subject. Mark also put in long hours on the never-ending task of indexing local magazines for MNMag, our in-house index of Minnesota publications.

Sandra Burgeson completed an inventory of the language learning audio collection during the summer. This is one of our most heavily used collections in the Literature Department and one that constantly needs replacement because of missing or damaged cassettes. Sandra identified multi-cassette titles that needed to be replaced in part or in full and provided bibliographic information for the replacement orders. She and Helen Burke, who has responsibility for the division's audio collection, worked hand in hand to improve display and shelving of audio material, especially the audiobook collection. Over 1,418 audio titles were added to the Literature Department's collection. Of those, 823 were audiobooks, which represents about one-third of the total audiobook collection at the Central Library. Needless to say, many of the audiobook titles received were replacement orders for high-demand titles.

The cost issue for replacement orders, whatever the format, is one that is of increasing concern. Over the last several months, Joyce Cobb has done an outstanding job monitoring

99 missing and long-overdue titles and submitting replacement orders, but because the volume of missing and overdue titles is so staggering, especially for the fiction collection, we find more and more that we have to be very selective in what we chose to replace. One wonders if this problem will only get worse with the new self-checkout and security systems installed in late 1996. We will continue to monitor this problem in 1997.

The Popular Library fiction collection continues to be an important adjunct to the Literature Department's more wide-ranging fiction collection. Joyce Cobb has assumed primary responsibility for ordering Popular Library materials and Julie Sedlak does the lion's share of the collection maintenance work, including weeding and transferring dated materials. In 1997 we will make recommendations for a better arrangement for shelving new fiction at the Central Library.

Marcelyn Sletten, who has responsibility for our heavily used travel collection, did a great job of evaluating the collection, weeding and ordering new travel titles, including CD­ ROM's, and dealing with the heavy influx of summer travel material that inundates the History Department every spring. She also patiently dealt with a severe problem of inadequate shelving for travel books, a problem we hope will be greatly alleviated with the addition of new shelving that has been requested for '97.

These are all examples of fairly labor-intensive projects that, while sometimes of a tedious nature, greatly improve our ability to identify weak spots and strengthen collection areas, especially popular and heavily used titles, as needed. The fact that so many of our staff members can take on these extra projects, in addition to their day-to-day responsibilities, speaks volumes about their willingness to go the extra mile.

Reference Activities

Because we made such a concerted effort in '95 to weed and reorganize our reference collections, we were able to enjoy the results in '96 and tum our attentions elsewhere. We did, however, have a few projects which helped to improve our all-important reference activities.

Wendy Adamson did an outstanding job tracking and pulling together election materials during this presidential election year. She was able to effectively tie in her enthusiasm for the Internet by providing wonderful examples -- and sample pages -- from the plethora of election-related sites. She provided all of us a good opportunity to test the Internet waters by exposing us to these relevant new sources.

Wendy also completed a project begun in '95 -- reference procedures notebooks for both departments. Their purpose is to quickly lead us to the right procedural information related to our reference work and to instill some consistency in carrying out these procedures.

100 Assistant department heads Katie Weiblen and Nancy Kweik monitored reference collections and services and dealt with the myriad details of scheduling a staff of 17. On so many occasions throughout the year I have relied on their sound judgment and good observations related to day-to-day departmental operations. They also supported me in many important supervisory responsibilities.

Nancy, Katie and Wendy compiled a lengthy bibliography of reference sources on Multicultural Resources in the Humanities Division which will be printed in early '97 for public distribution. In March we sponsored two presentations for public service staff to preview Ethnic Newswatch. Our purpose was to highlight and increase staff awareness of what is surely the single best, full-text access to the ethnic and minority press in this country and around the world. The sessions were well attended and enthusiasm for this important source of multicultural information was high. We hope this product will be on the list of CD-ROM titles considered for the proposed systemwide network, once that new technology is in place.

Staff Changes and Appreciation

We had surprising stability in our staff complement this year. Marta Mersereau departed in August to assume a new job as "town librarian" in Gilbert, Minnesota, on the Mesabi Iron Range. We miss her wonderful enthusiasm and energy. Her replacement, Joyce Cobb, arrived in September and in that short time has impressed all of us with her quiet, thoughtful manner, both with her colleagues and the public. Because of a year-long librarian vacancy in the Literature Department, we relied heavily on a pool of reliable substitute reference librarians: Lois Porfiri, Maggie Sloss, Ailene Fairbanks, Dennis McLaughlin, Brian Mulhern, and Ruth Ann Ovenshire.

There are no doubt some small projects that I have overlooked. The Humanities Division staff are all such go-getters -- I honestly have a hard time keeping up with some of them. But I do hope my admiration and respect for all of them shines through in this report.

Respectfully submitted, ~MJ~~ Betsy M.1Jilliams Interim Division Manager

101 HUMANITIES DIVISION Staff Activities

1996

Wendy Adamson Memberships Minnesota Historical Society Professional Librarians Union of Minneapolis Seward Neighborhood Group

Classes, \Vorkshops Dow Jones Training, 1/18 and 11/14 Minneapolis Public Library Internet \Vorkshop, Staff Development Day, 2/19 MPL Peer Mediation Meeting, 11/96 Using \Vindows 2/13

Sandra Burgeson Memberships AFSCME Local 99 Union Humanities ESL (English as a Second Language) Committee

Classes, \Vorkshops Delivering Quality Customer Service, 10/29 Minneapolis Public Library Internet \Vorkshop, Staff Development Day 2/19 MPL Peer Mediation Meeting, 11 /96 Introduction to \Vindows, 11/5

Helen Burke Memberships American Library Association Friends of the Minneapolis Public Library Professional Librarians Union of Minneapolis (PLUM), President Twin Cities Research Group

Classes, \V orkshops Dow Jones Training, Mpls, 1/18 and 11/14 Novel Approaches to Technology Teaching & Training, Arlington, VA, 3/1 Introduction to \Vord for \Vindows, City ofMpls, 11/25 MPL's Peer Mediation Training for Mediators, 12/5,6,9

Conferences, Meetings. Special Events Computers in Libraries, Arlington, VA, 2/27-29 \Veb Tech, Mpls. Convention Center, 5/23

102 Guthrie Theater Global Voices presentation: Seamus Heaney poetry reading, 9/9 Humanities ESL (English as a Second Language) Committee Minneapolis Public Library Global Technology Training Team Internet Team Peer Mediation Meeting, 11/96 Webmaster Team Visit to Somali Center of Minnesota, Mpls, 8/22

Joyce Cobb Memberships American Library Association Professional Librarians Union of Minneapolis

Classes, Workshops Dialog Training Dow Jones Training

Conferences, Meetings, Special Events Black Mystery Writers Luncheon and Panel Discussion, 10/12 and 13 Peer Mediation Meeting, 11 /96

Marie Hanson Memberships AFSC:ME Local 99 Union

Classes, Workshops Minneapolis Public Library Internet Workshop, Staff Development Day 2/19

Conferences, Meetings, Special Events CARL and GEAC Demonstrations on Acquisitions and Serials 12/5 and 12/18 Friends Committee on Pride Featured Author Program Minneapolis Public Library Pride Fair Committee Peer Mediation Meeting, 11/96

Wayne Kamletz Memberships AFSCME Local 99 Union

Conferences, Meetings, Special Events Minneapolis Public Library Peer Mediation Meeting, 11/96

103 NancyKweik Memberships Professional Librarians Union of Minneapolis

Classes, Workshops Dow Jones Training, 2/7 and 11/14 Introduction to new Dow Jones software, 5/21 Introduction to Word for Windows, 10/15 Minneapolis Public Library Internet Training, Staff Development Day, 2/19 Peer Mediation Meeting, 11 /96 Using Windows, 2/6

Conferences, Meetings, Special Events Library presentation for Circle interns, 2/96 and 8/96 Minneapolis Public Library Planned Humanities Staff Attendance at Play, "Grand Opening," 9/27 Planning Committee for Pride Festival, 1/96-6/96 Minnesota Book Awards Judge, 4/96 Planning Committee for Doris Grumbach program, 6/21

Robert Liss Memberships AFSCME Local 99 Union

Classes, Workshops Minneapolis Public Library Internet Training, Staff Development Day, 2/19 Peer Mediation Meeting, 11/96

Mike McCabe Memberships AFSCME Local 99 Union MPL Staff Association

Classes, Workshops Introduction to Word for Windows, 11/25 Minneapolis Public Library Peer Mediation Meeting, 11/96 Time Management, 12/10

104 MarkMcHugh Memberships AFSCME Local 99 Union

Classes, Workshops Introduction to Word for Windows, 11/12 Minneapolis Public Library Internet Workshop, Staff Development Day, 2/19 Peer Mediation Meeting, 11 /96

Mary Moore Memberships AFSCME Local 99 Union MPL Staff Association

Classes, Workshops Introduction to Word for Windows, 10/30 Minneapolis Public Library Internet Training, Staff Development Day, 2/19 Peer Mediation Meeting, 11/96 Using Windows, 2/96 ' Judy Mosiniak Memberships MPL Staff Association, Chair, Reading Committee Minnesota Library Association Professional Librarians Union of Minneapolis

Classes, Workshops Minneapolis Public Library Internet Training, Staff Development Day, 2/19 MPL Peer Mediation Meeting, 11/96

Conferences, Meetings, Special Events Tour of the American Swedish Institute, Friends ofMPL, 6/26

Raymond Olson Memberships AFSCME Local 99 Union MPL Staff Association

Classes, Workshops Minneapolis Public Library Peer Mediation Meeting, 11/11 MPL Stress Management, 11/20

105 Janis Emily Peabody Memberships AFSCME Local 99 Union MPL Staff Association

Classes, Workshops Minneapolis Public Library Internet Training, Staff Development Day, 2/19 Peer Mediation Meeting, 11/96

Marcelyn Sletten Memberships Minnesota Library Association MPL Staff Association

Classes, Conference, Workshops Dow Jones Workshops, Summer and Fall Minneapolis Public Library Internet Training, Staff Development Day, 2/19 Peer Mediation Meeting, 11/96 Minnesota Library Association Annual Conference, St. Cloud, I 0/9 Using Windows, 3/29

Katie Weiblen Memberships American Library Association Friends of the Minneapolis Public Library Friends of the Kerlan Collection, University of Minnesota Jane Austen Society of North America, Minnesota Chapter Literary Salon Book Club MPL Staff Association Professional Librarians Union of Minneapolis

Classes, Workshops Dow Jones Workshop, Fall 1996 Using Windows, 5/96 Writers Live at the Library, ALA Workshop, 4/16

Conferences, Meetings, Special Events Annie Proulx, Author reading at Macalester College, 6/23 International IMPAC Dublin Literary Award, MPL Representative Kerlan A ward Banquet, Chair Selection Committee, Chair

106 Links to Literacy, Baxter's Books, Literacy Council Benefit, 9/27 Minneapolis Public Library Peer Mediation Meeting, 11/96 Minnesota Book Awards Selector in Fiction Judge in Fiction Seamus Heaney, Poet reading at Guthrie Theatre, 9/9 Shakespeare Oxford Society Annual Conference Assisted coordinating exhibit and program at the Central Library

Betsy Williams Memberships American Library Association Librarian Supervisors Union of Minneapolis Minneapolis Public Library Automation Review Committee Public Library Association

Classes, Workshops Minneapolis Public Library Internet Training, Staff Development Day, 2/19 Peer Mediation for Supervisors, MPL, 9/17 Using Windows, 2/5

Conferences, Meetings, Special Events Forum on Z39.50, MINITEX, University of Minnesota, 6/26

Robert Williams Memberships AFSCME Local 99 Union

Classes, Workshops Minneapolis Public Library Internet Training, Staff Development Day, 2/19 Peer Mediation Meeting, 11 /96

107 HUMANITIES DIVISION Staff Com~lement 1996

Betsy Williams Librarian V January 1 - December 31

NancyKweik Librarian III January 1 - December 31

Katharine Weiblen Librarian III January 1 - December 31

Wendy Adamson Librarian II January 1 - December 31

Helen Burke Librarian II January 1 - December 31

Joyce Cobb Librarian II September 16 - December 31

Marta Mersereau Librarian II January 1 - August 3

Marcelyn Sletten Librarian II January 1 - December 31

Judith Mosiniak Library Assistant .2 January 1 - December 31

Mary Moore Clerk Typist II January 1 - December 31

Sandra Burgeson Library Aide II January 1 - December 31

Marie Hanson Library Aide II January 1 - December 31

Michael McCabe Library Aide II January 1 - December 31

MarkMcHugh Library Aide II January 1 - December 31

Raymond Olson Library Aide II January 1 - December 31

Janis Emily Peabody Library Aide II .5 January 1 - December 31

Wayne Kamletz Library Page January 1 - December 31

Robert Liss Library Page January 1 - December 31

Robert Williams Library Aide II .5 January 1 - December 31

Sara Headley Volunteer January 1 - December 31

108 INFORM Annual Report

1996

For many years, this report has been organized in terms of INFORM's services, staff and operations with a focus on how all three support clients. Last year's report acknowledged the increasing importance of changes in the external environment. These changes have gained momentum and influence during the year. Beginning with a discussion of these changes is appropriate to set the context for the rest of the report.

Changes in INFORM' s external environment can be understood in terms of three interrelated things: 1) technology; 2) client demand and expectations; and 3) competition. Advances in technology affect client demand and expectations which, in turn, give rise to new competition from other service providers attempting to meet the demand and expectations. Many of the competing services themselves make use of new technology creating a spiral of effects.

The technology underlying much of this change, of course, is the Internet and the World Wide Web. Many businesses have a presence on the Web and nearly all have access. The enormous marketing push of the Web as an entertainment medium has brought it into a significant and growing percentage of homes, as well. The Web is being positioned, among other things, as a "do it yourself' tool for meeting information needs. This trend dovetails with the efforts of online database producers and vendors to broaden their market by reaching end-users directly rather than through intermediaries such as librarians.

As a result, information consumers are getting the marketing message that any and all of the information they might need is available on the Internet-quickly and at no or low cost. The fact that there is, indeed, a wealth of information on the net makes it more difficult for consumers to put the marketing hype in perspective. INFORM clients tend to be savvy consumers of information and they are beginning to try the Web first to meet their information needs. After all, if they can fmd what they need immediately and for free, why should they use INFORM? In many cases, they are finding enough information to satisfy them. When they are frustrated by not finding what they need, they may want to learn how to be more effective at searching or they may prefer to have someone else conduct the search for them. Even those who do not search themselves may expect us to find what they need quickly and inexpensively. At the same time, information consumers are becoming more aware of the quality and breadth of information that is available to help them. In short, client demand and expectations are shifting.

This demand is spawning all kinds of competing services on the Web to address it. Closer to home, INFORM is increasingly aware of competition for clients from HillSearch at the James J. Hill Reference Library in St. Paul. The Hill Library is managing HillSearch as a

109 significant revenue source and as the key to positioning the library as the preeminent business reference library in the region. To this end, they have hired a marketing consultant and undertaken a variety of high-profile marketing initiatives. In their commitment to grow, they have added staff and have changed their pricing to target larger clients with higher margin projects. Hi11Search now has five librarians on a staff of seven and they readily pull more staff from the reference desk as needed. Prospective clients are now asking INFORM more frequently to make competitive project bids as they are shopping around for a research service provider.

HillSearch has been successful in growing its service rapidly, but this should not be particularly troubling. Growth has never been a major objective of INFORM-we have chosen not to pursue growth by not adding staff. INFORM is not the preeminent service of the Minneapolis Public Library-free reference and circulation services are more central to the role of a public library. INFORM serves as another access point for the public to the library's resources and helps people learn how to best take advantage of library resources­ even if it means by not using INFORM. The role of INFORM has been to be "just so big"-to do as much as it can with its available resources-and to set the standard for providing high-quality, customized, client-centered and timely research services. However, the time has come to reevaluate the role of INFORM in light of changing technology, client demand and expectations, and competition. This can be done better after reviewing INFORM's services, staff and operations for the year.

Services to clients include research, document delivery, patent copying, obituary searching and access to the Automated Patent System database. The number of research hours continued to fluctuate within the narrow range it has occupied for five years, dipping less than 4% from last year. The average amount of time spent on a research project increased, but the number of research requests decreased. The total number of online research projects dropped, but only because there were fewer requests. The percentage of research requests assisted by online research actually increased by nearly 4%. This is notable in light of the proliferation of Internet full-text resources to complement the databases available on CD­ ROM. Clearly, we are making increased use of electronic resources to provide research services.

As predicted in the 1995 report, patent copying is becoming a service that is no longer viable. The number of patents copied has steadily declined and is now little more than half of the volume in 1992. IBM recently put the full text and images of all U.S. patents since 1971 on a Web site where they can be downloaded for free or ordered for $2.50 per patent. Except for clients with special requirements or those seeking older patents, INFORM's patent copy service will soon not be needed.

The number of document delivery items provided dropped 19% from the all-time high of last year to better than 1994 levels. This result is an interaction of three market segments within document delivery service: 1) corporate libraries; 2) other corporate clients; and 3) individuals. As described in the 1995 report, corporate library clients are finding high-

110 technology commercial vendors to meet most of their document delivery needs. Their usage of INFORM is decreasing. Document delivery remains a vital service to other corporate clients, however, because it provides copies of useful articles identified in the research process. Here, document delivery supports research service. The demand for copies from individuals is increasing, but their willingness to pay for them is limited. At the same time, new options for obtaining copies are evolving on the World Wide Web. Ideally, the library would support a service to provide free or low-cost copies to individuals via fax, mail and email. Such a service would supplement reference services. Until that occurs, we expect requests from individuals for document delivery service to slowly decline.

A new service was added in 1996 specifically for individuals. The obituary search service offers a free search of the newspaper for four days following a date of death. A copy is provided for $10 only if the obituary is found. This service was conceived by Jim Magnuson after he noticed that we were responding to many letters requesting obituary searches, but that our former prices discouraged people from following through. We were taking the time to write back, but the requesters were disappointed and we were generating no revenue. The service has been successful. The obituaries usually are found and the searching can be done during less busy times.

Providing self-service access to the Automated Patent System (APS) database has also been a successful service. APS offers a flexible and powerful means of searching for U.S. patents. In 1996, self-service search time increased 35%. One client travels from Duluth to use the database. This should continue to be a popular service for those with such needs until APS or a database with similar capabilities is available on the Internet.

For the first time in five years, RUSH service did not show a double digit percentage increase, but decreased by 23%. INFORM has used RUSH fees to allow clients to place a monetary value on the urgency of their request. Often "as soon as possible" becomes "tomorrow is fine" once RUSH fees are mentioned. RUSH fees serve the joint purpose of identifying projects that are truly priorities and helping staff manage their schedules without artificial deadlines. To this end, these fees have escalated over the years culminating in the adoption in 1996 of a "drop everything RUSH" fee that was double the RUSH surcharge. It may be that the specter of "drop everything RUSH" made clients leery of requesting RUSH services in general. Further, because INFORM has always been noted for providing quick turnaround on a non-RUSH basis, the distinctions between "drop everything RUSH," RUSH and regular turnaround sometimes became difficult to articulate. In any event, the "drop everything RUSH" fee has been dropped for 1997.

A discussion of services would be incomplete without mentioning the influence of three levels of new technology: 1) the Internet and World Wide Web; 2) the Central Library local area network; and 3) Microsoft Office Professional desktop applications software for Windows 95. The power of this technology is most evident when it is seamlessly integrated into operations. The following scenario will serve to illustrate.

111 A request for a trademark search is received by Internet email. Several trademark databases are searched simultaneously via an online vendor. With five keystrokes the results are copied and pasted into a formatted Word template consisting of a fax cover sheet, the INFORM trademark search disclaimer and a page header identifying the results as from INFORM on the current date. The results are quickly edited to highlight the source files and findings of particular interest. One mouse click opens a database on the LAN which is searched for company names. These results are dumped into a Word document where a macro reformats them and they are added to the online results. If needed, a search of the World Wide Web is launched with another click and the results are appended. The cover sheet on the final results is filled in with a personal note to the requesting client. Clicking a "send" icon loads the faxing program and presents the address book from which the client's name is selected. Another click sends the fax on its way and yet another returns to the email utility on the Internet browser. An email message is composed and sent to the client's partner on the west coast along with the search results in an attached, fully formatted Word file. After a few more clicks, the printer produces a summary of the online charges, a receipt confirming the delivery of the fax, and documentation that the email was sent successfully. This is technology-assisted service.

The quality of INFORM' s service and performance is the quality of the staff. In short, Dan Pederson, Joan Murray, Sue Lair and Jim Magnuson are INFORM's excellence. Janet Anderson's flexibility and resourcefulness were appreciated as she was our only substitute for most of the year. In November, Debbie Mole was hired as a temporary librarian substitute and has already become an asset to the department. Congratulations to Jim Magnuson who took some time off under the Family Medical Leave Act to travel to Poland and adopt his son, Adam.

Staff training is an essential requirement for integrating new technology into daily operations. On Saturday, October 5, the entire INFORM staff had a computer training day to learn how the Windows 95 operating system and Microsoft Word would be used in INFORM. Judy Thompson lent her expertise with Word to help make the day a success. The reason for implementing new technology is to take advantage of the additional capabilities of the technology to better perform the functions of the department. In order to do this fully, however, it is usually necessary to customize the software and to redesign the work. Fortunately, there was the opportunity to begin optimizing the software to departmental demands. The training outline, exercises, sample files, templates and macros were all designed around INFORM operations.

Arguably, learning what new technology can do and figuring out how to take advantage of it is the survival skill of the next decade-for institutions as well as individuals. This learning must be continuous, however, because new technology is continuously being introduced. Initiatives in "learning how to learn" about technology are a good investment.

The discussion of technology training segues easily into the topic of operations and INFORM's new technological infrastructure. The changes in the external environment that

112 were described above are precipitating a need for INFORM to create new roles and services. Further, it is expected that these may continue to evolve for a while. A solid technological infrastructure will provide the foundation to support whatever roles and services are developed. The first piece of the infrastructure was the acquisition of new microcomputers running Windows 95 and Microsoft Office Professional. This was to bring powerful and flexible multitasking to the desktop. The second piece was linking INFORM' s local area network to the Central Library LAN. This is to bring LAN resources such as databases and future applications to the desktop. The third piece is the new INFORM Online Network (ION) which will be described below. The fourth piece of the infrastructure is a new telephone system that may be in place by mid-1997. A later piece will be the integrated library system. This infrastructure will need to be upgraded, but it should provide a good base for some time to come.

The INFORM Online Network is the crowning piece in the technology infrastructure. It will issue in a new era of technology and bring the greatest changes in operations since invoicing was first computerized in 1984. ION will replace the INFORM Database Management System and will support all aspects of our relationships with clients including collecting client information, taking requests, estimating project costs, recording services delivered, invoicing, handling accounts receivable and managing credit. In addition to streamlining operations, ION will report a variety of statistical information on clients, services delivered and finances. These capabilities will enable ION to function as a management information system and a marketing intelligence tool.

The greatest difference between ION and the current system is that ION will be a tool to assist INFORM staff while they actually are interacting with a client. Currently, staff interact with clients aided only by pen and paper. With ION, staff will use the computer system to support conversations with clients. It will display information the staff member needs to know and prompt for information the staff member needs to find out from the client. Integrating this tool into daily operations is expected to be a challenging transition for staff. It can be made easier by a well-designed application, appropriate training, a supportive and collaborative work group, and an enthusiastic willingness to try something new. I believe we will be successful.

The ION multi-user application is being developed in Microsoft Access 7.0 and is expected to be implemented on the LAN by mid-year 1997. The application design and development work is being done in the department aided by the consulting services of Bernice Lantz of FreeLantz Solutions. This approach has several benefits. It takes advantage of the in-house knowledge gained from designing and developing the current system. It takes advantage of the in-house knowledge of INFORM functions and operational procedures. It flattens and shortens the learning curve for a new and complex development tool as it applies to the ION application. Finally, it brings this expertise in-house to be available for system maintenance, upgrades and other projects using the same software. Order-taking and invoicing are the two functions being developed first with the immediate benefit that invoices can be generated immediately upon project completion. In sum, ION is an exciting new

113 infrastructure tool to improve service, operations and management today and to support INFORM however it evolves in the future.

A final operational item of note is the dramatic increase in credit card payments. Originally instituted as a credit management device primarily for out-of-town individuals, credit card payments have become routine with more corporate clients. The value of credit card receipts rose 127% to $23,178. On the plus side, this is money in the bank that begins earning interest immediately. On the other hand, however, processing credit card transactions is labor intensive and a percentage of the receipts goes to the card companies. After ION goes online, credit card policies and procedures will be reexamined.

This review of services, staff and operations leads back to the task of reassessing the role of INFORM in light of the changing technology, client demand and expectations, and competition described above. A good place to start is to consider our distinctive competencies.

The distinctive competence of librarians and researchers is in being able to navigate through massive quantities of information to find that which is being sought. Certainly, there now exist more pieces of information, more places to look for them, and more ways of obtaining them than ever before in history. Library staff must cultivate these skills within the information bazaar that is the Internet. We are trying to learn what kinds of things can be found on the Internet and how best to find them. This is an ongoing challenge because the Internet is changing every second. Our job is to eagerly accept the challenge and keep discovering new ways to mine the riches of this tool while constantly evaluating how it complements our other tools of manual, database and interview research.

The distinctive competence of INFORM is in providing customized service. What we can do better than any automated resource is become involved personally with the issues and concerns of our clients. Partnership is the essence of customization. Customization is based on the concept of a behavioral need.

When prospective INFORM clients seek information they have a reason. Usually, that reason is more than merely to increase their abstract understanding of something-usually, they want to feel more confident in actually doing something. This is their underlying behavioral need. It might be to solve a problem, make a decision, undertake a plan of action, accomplish a task or prepare for an upcoming event or situation.

The role of INFORM in the future is a reaffirmation of the role that has served so well in the past-to add value as an intermediary between a client and the knowledge that would best inform the client's behavioral need. An intermediary is needed when a client lacks the time, interest or expertise to obtain the knowledge independently. The functions of the role can be broadened and deepened to reflect the changes being experienced. INFORM is able to add value for clients in the following ways:

114 • Fully understanding the underlying behavioral need of the client who has requested information.

• Consulting with the client to identify the knowledge that would best inform the behavioral need. This may involve helping the client restructure his or her view of the knowledge acquisition problem in such a way that secondary research will be maximally useful.

• Developing an understanding of the client's particular style of learning and preferred methods of information processing to identify the form and formats of information which would enable the client to acquire the knowledge most effectively.

• Identifying and advising the client as to the best sources of this knowledge, even if they are items in the collection, staff at the reference desk, sites on the World Wide Web, or other information providers that specialize in the type of information needed.

• Coaching the client on strategies to best obtain the needed knowledge from these sources when he or she wants to pursue it independently. This includes explaining how to best work within the system at MPL, how to access an electronic source, professional association or trade journal, and how to best search or extract the needed knowledge from the identified sources.

• Given the nature and requirements of a given research request, knowing where to look first, knowing how to select the optimum mix of search tools, and knowing how to search each one effectively to find the most valuable information at the lowest cost.

• Analyzing, editing and synthesizing the knowledge results, as appropriate, to tailor them to the client's particular style of learning and preferred methods of information process mg.

• Packaging the knowledge results in media formats maximally useful to the client and using appropriate technology to deliver them within the turnaround time required to meet the client's needs.

• Following through with the client to ensure that the knowledge was what was needed and that the client could make effective use of it. Ultimately, this means discovering how well the knowledge helped with the problem, decision, action, task, event or situation that precipitated the request. This enables INFORM to identify other opportunities to help the client and to learn from the experience, thereby gaining more expertise for the benefit of future clients.

INFORM, in many ways, is a microcosm of the library as a whole and, as such, can serve as a testing laboratory for ideas. Due to its business clientele, INFORM tends to feel certain environmental changes early. Due to its smaller size, it can be easier for INFORM to

115 experiment with how to respond to them. MPL, like INFORM, is seeing users beginning to tum to the World Wide Web for some information previously sought here. MPL, like INFORM, is making a substantial investment in technological infrastructure to position itself to evolve the roles and services needed to be a vital institution in the years ahead. MPL, like INFORM, will have to wrestle with how to customize the technology and redesign the work to fully exploit technological capabilities for better achieving its purpose. MPL, like INFORM, will have to address the changing demands and expectations of the public and refocus on where it can best add value in relation to competing sources of information. It is an exciting time and INFORM is on its way to making the most of it for clients.

Respectfully submitted,

Roger A. Hurd INFORM Librarian

116 INFORM Staff Complement 1996

Roger Hurd INFORM Librarian January 1 - December 31

Daniel Pederson Librarian II January 1 - December 31

Joan Murray Administrative Aide January 1 - December 31

Susan Lair Clerk-Typist II (.5) January 1 - December 31

Jim Magnuson Library Aide II (.5) January 1 - December 31

117 INFORM Staff Activities 1996

Roger Hurd Memberships, Committees MPL Staff Association Telephone Subcommittee Vendor Interviewing Team

Classes, Workshops, Activities "Business and Industry Database Training Seminar," College of St. Catherine, January 18 "Dow Jones News/Retrieval Training," Linda Arnoldi of Dow Jones, January 19 "PC\Windows Training," Firstaff, April 16 "Challenges and Opportunities in Interlibrary Loan," Earle Brown Center, May 10 "Introduction to Access," Firstaff, May 20 "Trademarkscan-Power Search Strategies," College of St. Catherine, May 30 "Internet Nosh," ad hoc staff group meeting on lunch hour to share Internet lore, began June 9 "Dow Jones News/Retrieval-New Search Software," West Publishing, June 20 "Employee Assistance Program as a Management Tool," MPL, August 15 "Peer Mediation," John Conbere, October 15 "INFORM Online Network Application Development," consultation with Bernadette Lantz ofFreeLantz Solutions, began November 12

Presentations, Interviews "What's New at INFORM," presentation to Cargill Information Center staff, April 30 "Fee-Based Services in a Public Library," interview with Marilyn Jackson, Hennepin County Library Board, May 13 "INFORM-Fee-Based Research in a Public Library," interview with Aud Lamvik, Norwegian University of Science and Technology, June 17 "INFORM Staff Computer Training Day," with Judy Thompson, October 5 "Information Triage," panelist for ASIS-SLA Meeting, November 12

Daniel Pederson Memberships, Committees Minnesota Libraries Association MPL Staff Association

Classes, Workshops, Activities "Dialog Market Intelligence," College of St. Catherine, April 24 "Dialog Company Intelligence," College of St. Catherine, April 24 "Trademarkscan-Power Search Strategies," College of St. Catherine, May 30 "Trademarkscan-Tracking Trademarks," College of St. Catherine, May 30 "Providing Information for Change," Urban Coalition Conference, October 3-4

118 "INFORM Staff Computer Training Day," MPL, October 5 "Online '96," Washington, DC, October 28-30

Joan Murray Memberships MPL Staff Association

Classes, Workshops, Activities "Windows Training," Civil Service, April I "EAR Program Orientation," June 13 "INFORM Staff Computer Training Day," MPL, October 5 "Peer Negotiation Training," MPL, December 5, 6 and 9

Susan Lair Classes, Workshops, Activities "INFORM Staff Computer Training Day," MPL, October 5

Jim Magnuson Classes, Workshops, Activities "INFORM Staff Computer Training Day," MPL, October 5

119 INFORM Summary Statistics 1996

Change 1995 1996 from 1995

Clients Served 1,505 1,451 -4%

Services Provided Research hours 2,098.00 2,020.50 -4% Online research projects (1) 910 821 -10% Document delivery items copied 3,287 2,657 -19% Patents copied 1,702 1,449 -15% Obituaries copied DNA 65 Self-service online patent search hours 99.3 134.3 35%

Total Requests 4,332 3,947 -9% Research requests 2,268 1,976 -13% Document delivery item requests 1,497 1,378 -8% Patent copy requests 482 463 -4% Obituary copy requests DNA 51 Self-service online patent search invoices 85 79 -7%

Billings for Staff-Provided Services $173,296 $185,229 7% Research time 125,865 141,435 12% Patent copying 16,497 14,675 -11% Document delivery item copying 19,379 19,515 0% Obituary copying DNA 654 RUSH service 11,555 8,950 -23%

Credit Card Receipts $10,233 $23,178 127% Percentage of invoices paid by credit card 11% 17% 50%

Total Billings $236,726 $228,341 -4%

Note: (1) Excludes "free" databases accessed via CD-ROM, the LAN or the Internet.

120 INFORM Monthly Statistics 1996

Research Document Requests Hours Items Copied Patents

January 321 145.50 289 98

February 342 186.75 218 190

March 335 178.50 151 123

April 330 163.75 171 134

May 352 212.25 208 156

June 330 202.25 255 102

July 306 153.25 192 126

August 331 154.00 178 95

September 276 127.00 154 59

October 333 157.75 459 75

November 286 201.25 217 83

December 275 138.25 165 208

Totals ~ 2,020.50 bill lM2

Monthly Average 318 168 221 121

Notes: Data exclude 51 requests for a total of 65 obituaries. Data exclude 79 invoices for 134. 3 hours of self-service online patent research.

121 INTERLIBRARY LOAN Annual Report

1996

The Interlibrary Loan Department supplied nearly 7% fewer items to other libraries in 1996. This was in spite of increased "patron direct" service to Hennepin County patrons. This service allows them to bypass their interlibrary loan department and to telephone MPL directly to request loans. The number of these requests continues to grow and is larger than the complementary decrease in traditional requests from the Hennepin County ILL Department.

The decrease in loans to other MELSA libraries may be due to their using one another more. Several of them are able to make requests directly on each other's catalogs. This method is efficient and we are eagerly awaiting the new integrated library system which will provide us this capability, as well. Loan requests via PLANET from Minnesota libraries outside the metropolitan area were also down, however.

The demand for photocopies from the MPL collection decreased by 10%. This trend is expected to continue because of the variety of other methods patrons can use that provide faster service. More CD-ROM products, online database vendors and sites on the World Wide Web are offering the full text of journal articles. In addition, commercial document delivery suppliers are becoming better known by patrons who need this service.

Loans and photocopies provided to other libraries around the country increased by 13%. These are requests received via the OCLC online system and reflect one part of the department's increasing use of this system.

Staff from MINITEX at the University of Minnesota draw upon the MPL collection to fill requests for loans and photocopies from member libraries. MINITEX supplied nearly 7% fewer items in 1996, mirroring the totals for the ILL Department. The demand for MPL to supply interlibrary loan items seems to be declining.

The other side of interlibrary loan activity is acquiring materials for MPL patrons. Nearly twice as many loans were obtained via OCLC as in 1995. This reflects a preference for using OCLC as a "one stop shop." With no union catalog available for MELSA libraries, the only way to check them all is to dial into each individually. This adds an enormous amount of processing time. OCLC lists the holdings of St. Paul Public Library, Ramsey County Library and Dakota County Library, as well as part of Hennepin County Library's collection and many MINITEX libraries. When requests are verified on OCLC, staff have the options of going to the MELSA locations, MINITEX locations or any location on the OCLC system. OCLC also enables staff to designate up to five libraries to receive the request. If the first library does not respond within a few days, the request is automatically forwarded to the next library on the list. This tends to result in quicker turnaround times.

122 Another advantage of using OCLC is the Interlibrary Financial Management (IFM) service. Many libraries charge fees for requests filled via OCLC. For example, MPL charges non­ Minnesota libraries $15 per loan. IFM obviates the need for libraries to send small payments to each other for each transaction by accumulating system totals. OCLC sends participating libraries either a payment or an invoice each month depending on whether they are net lenders or borrowers. The disadvantage of OCLC is that it costs more to use. Because we charge our $15, other libraries charge our patrons, as well. In addition, there are fees associated with searching OCLC and displaying the libraries that own a particular item. As a consequence of using OCLC more, we are seeing these expenses increase.

Using OCLC more often meant that MELSA was used less frequently. MINITEX loans, however, increased nearly 15%. In total, 277 more loans were obtained for MPL patrons in 1996, an increase of more than 14%. This is encouraging in light of decreasing requests from other libraries. We do not mind decreasing our role as a supplier if we can bolster our role in acquiring items for our patrons.

The number of photocopies acquired is declining as is the number supplied-and for the same reasons. In most cases, there simply are better ways to obtain copies than through interlibrary loan services. The statistics do not reflect this trend, however, because of a one­ time order for several hundred copies from an INFORM client. A significant amount of the processing for these requests was done by INFORM staff.

A major change on the horizon for interlibrary loan service is the proposed redesign of the Minnesota public library interlibrary loan system. In essence, it relies on library catalogs being accessible on the Internet and will allow direct borrowing between libraries anywhere in the state after regional libraries have been checked. MELSA is working on policies and procedures to coordinate with this effort. MPL has four concerns in relation to this proposal. First, our current online system cannot accept requests from other libraries. We will have to continue to receive requests in more labor-intensive ways until the new integrated library system is implemented. Second, direct borrowing will entail a shift away from intermediaries such as MINITEX and PLANET. MINITEX staff verify, retrieve and process about 20,000 requests per year. We are not equipped to handle these requests ourselves if they would come to us directly.

Third, the requirement to search local and regional resources first is only viable if the catalogs can be searched simultaneously. A sequential search of all regional libraries would be so time consuming as to be prohibitive. The operational appeal of the "one stop shop" approach can be expected to lead more libraries to MPL as a supplier. Fourth, the current regional delivery system has woeful performance problems. If it is difficult to ship materials expeditiously at the local and regional level, it is difficult to be confident about how well it would work at the state level.

These concerns are largely a matter of technology catching up with ideas. Hopefully, in the near future, MPL will have an integrated library system, we will be able to search many catalogs simultaneously, and we will find solutions to the delivery problems. If the plan is

123 implemented too soon, however, MPL could be swamped with requests and be without the resources to handle them.

A final note about interlibrary loan services is that videos, compact disks, talking books and other audio-visual format media will be available for interlibrary loan within the MELSA system. This advance in resource sharing is expected to be implemented in Spring of 1997.

The permanent staff in the department remained constant during 1997. Jim Frey, Sue Vos and Jim Magnuson met a variety of challenges and kept the requests, both incoming and outgoing, flowing. Emilia Bernat, Jim Proctor and Julie Sedlak provided ongoing support during their off-desk assignments from lnfoLine. Bev Anderson, another lnfoLine staff member, developed some physical limitations that made it difficult to perform her work in lnfoLine. To accommodate these limitations an exchange was arranged whereby Bev would work half-time in ILL and Sue Vos would work half-time in InfoLine.

There were many changes in operations during the year in the continuing effort to improve efficiency and effectiveness. For example, all the forms and procedures associated with processing items acquired for MPL patrons were redesigned. The redesigned items included a streamer for circulating items, a streamer for non-circulating books, a card and box for microfilm, a red card and white envelope to hold the patron's ID, a gold card in a sticker pocket on a gold envelope to hold money collected, and a notification postcard. Kristi Gibson was helpful with design suggestions and in producing many of the items.

MELSA established a prototype application on the World Wide Web for member libraries to use in transmitting and receiving interlibrary loan requests. Outgoing requests can be entered into an online form and incoming requests from other libraries can be downloaded and printed. Although there are a few problems with the application, it represents an effort to use technology to improve interlibrary loan processing. The department now can take advantage of a daily United Parcel Service pick-up at the library to provide greater speed for deliveries when needed.

The changes in interlibrary loan keep corning, sometimes faster than can be anticipated. Unfortunately, this can keep the department in a reactive mode much of the time while processing the ceaseless flow of incoming and outgoing requests. Because interlibrary loan service is a collaborative and systemic effort, there is limited flexibility for any single library on its own. Often, timing is critical for initiatives to be successful. In addition to constantly improving operations, we are looking ahead and attempting to position ourselves to reap the greatest benefits for our patrons as interlibrary loan continues to evolve in the future.

Respectfully submitted, 1?~04 Roger A. Hurd James Frey INFORM Librarian Interlibrary Loan Clerk

124 INTERLIBRARY LOAN Staff Complement 1996

James Frey Interlibrary Loan Clerk January 1 - December 31

Susan Vos Library Aide II January 1 - December 31

Jim Magnuson Library Aide II (.5) January 1 - December 31

Beverly Anderson Library Aide II (Info Line) January 1 - December 31

Emilia Bernat Library Aide II (lnfoLine) May 14 - December 31

James Proctor Library Aide II (lnfoLine) January 1 - December 31

Julia Sedlak Library Aide II (lnfoLine) January 1 - December 31

125 INTERLIBRARY LOAN Staff Activities

1996

James Frey Memberships, Committees Integrated Library System RFP Committee - Circulation Team MAX Online Procedures Group MELSA Interlibrary Loan Interest Group

Classes, Workshops, Activities "Staff Development Day," MPL, February 10 "Challenges and Opportunities in Interlibrary Loan," Earle Brown Center, May 10 "Strictly Business Computer and Graphics Show," Minneapolis Convention Center, May22 "Public Library Interlibrary Loan Node Update Meeting," Minnesota Historical Society, September 6 "Peer Mediation Informational Session," MPL, November 11

Susan Vos Classes, Workshops, Activities "Staff Development Day," MPL, February 10 "PC\Windows Training," Firstaff, April 16 "Peer Mediation Informational Session," MPL, November 14

James Magnuson (see INFORM report)

126 INTERLIBRARY LOAN Statistics 1996

MPL as Supplying Library

Re9uests Items Sent Received Owned Loans Photocopies Total 1996 Change 1996 Change 1996 Change 1996 Change 1996 Change HCLILL 1,265 -9.6% 1,091 -14.3% 678 -10.8% 140 -38.1% 818 -17.0% HCL Patron Direct 2,004 5.4% 2,004 5.4% 2,004 5.4% 2,004 5.4% OtherMELSA 3,718 -7.4% 3,381 -7.4% 2,002 -8.5% 651 -0.3% 2,653 -6.7% PLANET 5,359 -9.6% 4,471 -13.2% 2,703 -11.5% 108 -22.3% 2,811 -12.0% OCLC 609 -40.0% 62 -79.2% 120 15.8% 69 8.4% 189 12.8% ALA 96 77 19 21 40 Total MPL 13,051 -9.5% 11,086 -12.3% 7,526 -6.2% 989 -10.2% 8,515 -6.7% Unit Change -1,369 -1,558 -498 -112 -610

MINITEX 15,737 18.9% 12,360 -6.6% 4,506 -0.1% 6,052 -11.4% 10,558 -6.9% Total ILL 28,788 4.1% 23,446 -9.4% 12,032 -4.0% 7,041 -11.2% 19,073 -6.8% Unit Change 1,138 -2,428 -503 -890 -1,393

127 INIERUBRARYIDAN SUt&tics 19')6

MPL as A,;quiringlibraty

RapDts Itetm Rauvul Loans 8totooopie; Total Loam 8totooopie; Total 19')6 Oiange 1996 Oiange 19')6 Oiange 19')6 Oiange 19')6 Oiange 1996 Oiange :tvHBA 489 -18.S°/o 79 -31.9% 568 -20./o 303 -15.6% 44 -120% 347 -15.2% MN1EX 1,704 4.o>lo l,(JJ7 64.2% 2,801 21.4% 1,419 14.7% l,OCJ6 87.o>/o 2,485 37.5% /o 6 100.o>/o 6 100.o>/o 6 100.o>/o (Carrelled) 225 -34.S°/o TotalMPL 3,016 3.4% 1,338 34.2% 4,579 7.5% 2,196 14.4% 1,177 67./o 3,373 28.7°/o

128 SOCIOLOGY DEPARTMENT Annual Report

1996

As we approach the next millennium and the world contemplates the commencement of what some have termed a New World Order, we of the Sociology Department prepare ourselves for the inevitable. We see evidence of a rapid evolution in technology which is forcing a revolution in the manner in which we deliver information. We witness significant demographic changes which have visibly altered the composition of the community we serve. At a more subtle level we sense that an internal transformation is occurring in a growing segment of society. From a philosophical, psychological, educational, and religious standpoint, we perceive among many individuals, a desire to venture forth into unexplored realms of thought and consciousness in pursuit of answers to some of the age-old questions of humankind.

Some seek solace in the reexamination of the religions and philosophies of ancient civilizations such as Egypt, China or India, while others embrace the notion that technological advancements will prove to be our only hope of overcoming some of the monumental problems of this age. As our lives become increasingly complicated we draw upon the wisdom of the sages as well as the deft, electronically-sophisticated youth; in order to traverse the precarious paths which will lead us into the future.

These paths must first be tread by pioneers. We were fortunate to have such a pioneer in our midst. Terry Stokke played an invaluable role in introducing the Internet to the staff and patrons of Minneapolis Public Library. The Sociology Department was one of the two departments in the Central Library to participate in the Internet Pilot Project which began early in the year. Terry trained the volunteer tutors who were recruited through the Friends of Minneapolis Public Library. He worked with a colleague on the writing of Minneapolis Public Library: Guide to the World Wide Web. He also created and maintained the Library's Web pages for which he received commendation from many Internet users and information providers who appreciated the benefit of this useful and elucidating tool. Terry's contributions have been laudable and we are grateful for his efforts to enhance our knowledge of the Internet.

While many patrons strive to increase their computer literacy, there are those at the other end of the spectrum who struggle with functional illiteracy. They will neither be forgotten nor neglected. During 1996 we purchased many new materials for the Adult Basic Education Collection, under the able supervision of Assistant Department Head, Ted Hathaway. Ted fortified the collection and made it more easily accessible and appealing to its users. In order to supplement the print material Ted has ordered many new items in an audio cassette format, and we have begun to collect circulating CD-ROM products as well. Both have been enjoyed by individuals with or without learning disabilities. These multimedia materials are quite popular among our users.

129 Perhaps the most popular collection within the Department is the Foundation Center Cooperating Collection. This year the collection underwent both subtle and significant modifications as we attempted to provide a clearer definition of its purpose and scope while strengthening its content. Mary Kay Harris, the Foundation Librarian, endeavored to sharpen the focus of the entire collection.

The separate vertical files containing annual reports were merged into one alphabetical arrangement in which color-coding distinguished the foundations from the nonprofits. The collection of annual reports was aggressively weeded with the intention of retaining materials from only those foundations which awarded grants in Minnesota.

As a result of the rising cost of state foundation directories and the difficulty in obtaining current editions, it was decided that we would reduce the number acquired to the ten most frequently requested states in addition to Minnesota. The remaining states are California, Florida, Illinois, Iowa, New York, North Dakota, South Dakota, Texas, Washington D.C., and Wisconsin.

Carol Williams, Angela Fiero, and Rico Washington, our summer intern from the Minneapolis Youth Work Internship Program, all participated in various aspects of the project. Their efforts enabled us to make a smooth and efficient transition without creating a serious disruption for patrons. In 1996 Mary Kay delivered 22 talks to 275 individuals. These statistics verify the fact that there is an ongoing desire for information relevant to this subject.

Mary Kay displayed considerable initiative when she began to update and correct the departmental Club File and reexamine the subject heading designations for the Scholarship Collection. Under Mary Kay's direction these departmental subdivisions are now more appealing and orderly.

With regard to order: Mary Derbis, Carol Williams, Angela Fiero and Karla Akerson have willingly provided aid in furthering our goals to create a more organized environment in the workroom, at the reference desk, and among the reference and circulating periodicals.

This year several changes were made in the periodical collection which we hope will increase popularity, facilitate access to materials, and reflect prudent decision-making regarding our fixed materials budget. Fourteen new titles were added and second copies of twenty-seven subscriptions were ordered so that circulating issues might be made available to our patrons.

After many years in the Department, it was decided that we would cancel our subscription to Dissertation Abstracts International due to the costly nature of the publication, the fact that identical information is available online and because it would be advantageous to the Department to be more conservative when space is a very serious consideration.

Concerns for space provided the impetus to attempt to secure some vacant shelving units on the third floor. Our request was granted and we have been authorized to expand our storage space

130 by approximately 150 shelves. In 1997 an enormous shifting project will take place with the help of the staff of the Collections Maintenance Department.

We are indebted to this department for its commitment to helping us conform to the Library's standards regarding the arrangement of circulating books on the open shelves. At the behest of our shelver, Ted Winstead, we agreed to undergo this adjustment. On September 25th and 26th the Collections Maintenance Department shifted our circulating materials so that all shelves are read from left to right.

Later in the year they again came to our aid and shelved books when Ted Winstead was out of the office after undergoing major surgery. On each account the staff members of this department and the Sociology Department exhibited the admirable qualities of flexibility and camaraderie as we worked together to reduce a sizable burden of responsibility. Both departments made every effort to adjust to a somewhat stressful situation and all showed a willingness to be accommodating and to graciously cooperate during a delicate period of transition.

So it is with transition, change and exposure to diversity. When one approaches differences of any kind with an open heart and an open mind, the beauty of a new way of seeing, thinking and behaving may be the source of unexpected pleasure and delight. I have been pleased and proud of the manner in which my colleagues have welcomed change and new ideas. It is in the same vein that they have been able to embrace with dignity, respect and poise those individuals who are different from ourselves. While these differences may appear striking at first, we must see in each human being something of our own humanity, and feel a sense of oneness as we face the challenges of tomorrow together. The extent to which we succeed in expressing true concern, compassion and a desire to be united with one another, will determine the extent to which we will be able to enjoy a future of harmony and peace, or experience painful separateness and alienation.

It has been the source of great satisfaction to work with individuals who are cooperative and united in their efforts, who value excellence in every area of performance, and who value one another. In the final analysis it is qualities such as these that will enable us to look to the future with.joy, confidence and optimism. Respectfully submitted, ~ d. q.il-,[J_ Renee S. Reed, Department Head

131 SOCIOLOGY DEPARTMENT Staff Complement

1996

Renee Reed Department Head January 1 - December 31

Ted Hathaway Assistant Department January 1 - December 31

Head

Mary Kay Harris Librarian II January 1 - December 31

Terrence Stokke Librarian II January 1 - December 31

Karla Akerson Library Aide II (.5) January 1 - December 31

MaryDerbis Library Aide II January 1 - December 31

Angela Fiero Library Aide II January 1 - December 31

Carol Williams Clerk Typist II January 1 - December 31

Ted Winstead Library Page I July 31 - December 31

Rico Washington Minneapolis Youth Work June 10 - August 22 Internship Program

132 SOCIOLOGY DEPARTMENT Staff Activities

1996

Karla Akerson Memberships AFSCME, Local 99

MaryDerbis Memberships AFSCME, Local 99

Classes, Workshops: Internet: Pilot Tutorial Project, January 23

Angela Fiero Memberships AFSCME, Local 99

Classes, Workshops Internet: Pilot Tutorial Project, January 23

Mary Kay Harris Memberships Minneapolis Public Library Automation Review Group - Acquisition Team Bibliographic Instruction Team - Coordinator Suggestion Committee Professional Librarians Union of Minneapolis Treasurer

Conferences, Conventions Dow Jones Training Session, February 7 Foundation Data Center Seminar, Women's Club of Minneapolis, March 14 Fundraising for Nonprofits on the Internet, Minneapolis Telecommunications Network, March 21 Microsoft Access Training Session, City of Minneapolis, November 7 Dow Jones Training Session, November 14 Minnesota Career Training System Training Workshop, State of Minnesota, Department of Children, Families and Learning, November 25

133 Ted Hathaway Memberships Metropolitan Library Service Agency New Technologies Team Minneapolis Public Library Automation Review Group - Circulation Team Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis Negotiating Committee Steward

Conferences, Classes, Workshops Adult Basic Education, Level A Training, November 18 Dow Jones News Retrieval, Spring 1996 Multiple Intelligences, November 18 Online World, Washington, D.C., October 28 - October 30

Renee Reed Memberships American Library Association Black Caucus of the American Library Association Recorder for the 1997 Conference Planning Committee Friends of the Minneapolis Public Library Librarian Supervisors Union Minneapolis Public Library Web Management Committee Minneapolis Public Library Staff Association Vice President, President-Elect Minnesota Civil Liberties Union Minnesota Coalition Against Censorship National Association of Human Rights Workers, Minnesota Chapter

Conferences, Classes, Workshops American Library Association Annual Conference, New York, New York, July 5 - 9 Midwinter Meeting, San Antonio, Texas, January 19 - 25 "Gift of Differences: Discovering Diversity in Ourselves and Those We Serve," CE Day XVI, Sponsored by the Continuing Library Information Education Committee and the Office of Library Development and Services, November 8 Dow Jones Training Session, November 14 "Stress Management: Techniques for Understanding & Controlling Pressures in Your Life," Civil Service Workshop, November 20 Training for Peer Mediators, December 5, 6 & 9

134 Terrence Stokke Memberships American Society for Information Science Beta Phi Mu - Beta Rho Chapter Metropolitan Library Service Agency Internet Team Minneapolis Public Library Internet Team Internet Public Access Work Group Webmaster Subcommittee Minnesota Library Association Affiliate member Professional Librarians Union of Minneapolis

Classes, Workshops Dow Jones Training, February 7, 1996 WebTech, May 23, 1996

Presentations Minneapolis Public Library Friends Internet Volunteer Tutor Training Group Sessions, January 1996 (2 sessions) Individual Sessions for newly recruited tutors ( 4 sessions) Minneapolis Public Library World Wide Web Presentation to the Minneapolis City Council DFL Caucus, April 22, 1996 Presentations for Trustees Diane Hofstede and Laurie Savran Presentation for City Council Member Pat Scott

Carol Williams Memberships AFSCME, Local 99 Minneapolis Public Library Clerk Typist II Committee

Classes, Workshops Word for Windows Introduction, December 3, 1996 Word for Windows Intermediate, December 11, 1996

Ted Winstead Memberships AFSCME, Local 99

135 SPECIAL COLLECTIONS DEPARTMENT

Annual Report

1996

Although the Special Collections Department had no staff changes in 1996, various substitutes were needed throughout the year to fill the position vacated by Erin Foley on June 30, 1995 and to fill in for Audrey Aye, who was on maternity leave from January 10 until March 6. The hiring freeze imposed by the Library Board in February 1995 and a subsequent case-by-case review of open positions later in the year remained in effect throughout 1996.

Gary Berman returned to his voluntary .5 appointment as noted in the 1994 and 1995 annual reports during the absence of the Clerk Typist II. Margaret (Maggie) Sloss worked usually five days a week throughout 1996. This included her assignment of alternate Saturdays first begun in September 1991 after the departure of Anna Hobbs in May. Of the many accolades she received in print and in person for her invaluable reference work, perhaps one of the most memorable came from Paul Clifford Larson in his work Minnesota Architect: The Life and Work of Clarence H. Johnston: "Maggie Sloss of the Minneapolis Collection of the Minneapolis Public Library showed a perseverance in searching out my requests that Johnston himself would have admired."

To fill the gap on those occasions when Ms. Sloss was unavailable, two new substitutes were trained in 1996. On August 14 Rodney Lipp, substitute librarian, began his training. On September 19 George Fair banks became the second substitute library aide to work in the department.

After some confusion developed when William Solomon substituted for Jeffrey Radford in January, it was decided that each would alternate in Special Collections. This system continued until the latter began a new job in Technology and Science on April 15. Mr. Radford, in turn, was replaced by Mary Barrett on August 20.

The Society for American Baseball Research (SABR) was first noted in the 1992 annual report. Ted Hathaway, who had been temporarily assigned to Special Collections in 1988, was empowered to review and to forward non-Minneapolis material from the Times Morgue to SABR. On July 17 Ken Ottoson and he met to tackle that objective.

A bright star appeared in Special Collections on June 17 with Gretchen Terhaar, a library science student at the University of North Carolina at Chapel Hill and volunteer through August 6. She prepared a catalogue for the Howard Edward M. Smyth World War II Poster Collection. Terhaar translated 208 World War II Nazi propaganda posters into English. In addition to the translation, she wrote an introduction about the collection, gave a brief

136 biography for each of the 36 different people quoted on the posters, and supplied indexes for artist, author, and subject. Furthermore, she compiled an annotated list of 23 books in German in the Kittleson World War II Collection. Both of these works, together with an 8- page brochure on the Louis L. Dodge Autograph Collection completed by former volunteers Jane George and Michele McGraw (first noted in the 1993 annual report), are being prepared for publication.

The resignation of Ruth Angell on March 13 and the imminent departure of Doris Skalstad have dimmed the light coming from processing the Times Morgue File and weeding the Minneapolis Collection vertical files. They will be sorely missed.

In May the Library Board approved filling the vacancy left by Erin Foley in 1995 with a Librarian II. A transfer/promotional notice appeared in the May 20 Official Bulletin. Two internal candidates were interviewed in July.

In the September issue of American Libraries an article entitled "Job Opportunities Glitter for Librarians Who Surf the Net" appeared. The September 15 issue of Library Journal offered "Riley's Guided Tour: Job Searching on the Net." The Minneapolis Public Library placed its first job notice on the net on July 30 when it went to exlibris @ berkeley to post the Librarian II vacancy in Special Collections. On October 22 JoEllen Haugo was interviewed. By November she had accepted the position and was to begin January 6, 1997. Her new chair arrived September 11.

One of the goals in the 1996 Operational Plan was programs and public relations. One objective was to plan and implement Special Collections tours with Friends of the Library (FOL). On March 21 a talk, a display, and a brochure on the History of Books and Printing (SCBKS) Collection were presented to initiate the Look Inside Rare Books series of the FOL. On November 19 a talk, a display, and a brochure on the Heffelfinger Aesop's and Others' Fables (SCAHEF) Collection were presented as part of the Hands-on Tours for Book Lovers series of the FOL. These events were intended to heighten the awareness of the depth and diversity of this area's unique public and private libraries.

Robert Williams assisted in the installation of the displays on both the fourth floor and in the case at the head of the escalator on the second floor. Linda Loven was instrumental in supplying encapsulated items for suitable display. Audrey Aye in Special Collections and the people in Public Relations and Design and Display were indispensable in producing the brochures and posters which accompanied both shows.

The FOL presented the SCBKS Collection with an annotated copy of A Gentle Madness by Nicholas Basbanes. They presented the SCAHEF Collection with an annotated copy of The Fables of La Fontaine illustrated by Simonne Baudoin.

Guided tours to the former display were offered June - November and to the latter November - March 1997. A special, one hour tour of the Heffelfinger show was offered

137 during the Staff Holiday Tea on December 6. Patricia Parker from the Library Board and Barbara Kaerwer from the Athenaeum Board attended the November 19 presentation, while former Library Director Joseph Kimbrough appeared December 6.

On December 6 an arcade display of twenty-nine unique editions of Charles Dickens' A Christmas Carol opened. Included were the first English and first American editions of the work, a miniature book, and the sumptuous rendering by the Arion Press. The display was dismantled January 17, 1997.

On May 17 Margy Ligon asked Dan Drebenstedt to install one table-top glass display case by the end of the month on a permanent basis for changing book displays in the FOL reception area. We hope to be able to avail ourselves of this space from time to time with the arrival of our new librarian.

Two major acquisitions in 1996 in addition to the allocation from the Materials Budget were the gift of records from Northern States Power Company (NSP) on February 26 and the purchase of the James G. Smith Collection approved by the Library Board on July 24.

In April 1994 Erin Foley and this Department Head perused seven truckloads of NSP archives for potential disposal. We were interested in adding seven ledgers of the Minneapolis Mill Company and the two ledgers of the St. Anthony Falls Water Power Company to the corporate archives of the Minneapolis Collection. On February 21 Mary Lawson signed a donation agreement with the NSP agent. On February 26 we received 13 boxes from the company.

On July 24 the Library Board authorized the purchase of the James G. Smith Collection from the Books Anonymous Trust Fund. This was the first use of the fund since it was established in 1981. The collection consists of 316 handwritten letters dated 1942-1945 written by Technical Sergeant Smith to his family in Minneapolis during World War II. The material relates to both the Kittleson and Minneapolis Collections.

Another priority in the 1996 Operational Plan was to develop a preservation plan for preserving valuable and unique collections. One objective was to reconfigure space and additional shelving in the Athenaeum to accommodate additions from the general collection. If I had to sum up 1996 in one phrase, it well might be the year of the big shift.

Beginning with the shift of Ulrich's and Ayer's (noted in the 1995 report), the shift to accommodate weeds, transfers and new additions accelerated in 1996. Vast numbers of players were involved from Audrey Aye, Beverly Anderson, detailed shelvers, and volunteers in Special Collections through numerous members of Collection Maintenance, Building Maintenance, Catalog Maintenance, Department Heads and the Chief of Central Library.

138 On January 3 three standards outside the cage (on the third floor) were installed. On January 4 city directories were moved and folios from beyond the Accounting Office were retired to room 417 A. On January 8 national bibliographies were moved to the third floor. On January 11 the prepared volumes of Ulrich's and Ayer's were ready to be shelved; American Book Publishing Record was withdrawn from Special Collections. On January 16 Doris Skalstad and Nancy Wennerstrom organized dealers' catalogs to be moved down. On January 19 evaluation guides, continuations, and antiquarian dealers' catalogs were being moved. Some 73 volumes of the Dictionary Catalog of the National Agricultural Library, 1862 : 1965 were moved in from another area on the third floor. Two lists ( one for January 8 and the other for January 19) were supplied to Mary Rathman to expedite the shift. That work was done by February 21. By the end of February a new streamer was being used for Athenaeum volumes pulled from the stacks and shelved in Room 417 A. SCA TH appeared on the streamer and on the secondary location on MAX.

On March 22 Mary Frances Cooper issued a memorandum to Department Heads that the Head of Special Collections would be finished reviewing and pulling items to be returned to Special Collections and the Athenaeum by April 1. In April Beverly Anderson began to process some 16 shelves of books to be returned to the department. On May 3 book quotas were discussed with the Head of Cataloging. On May 6 more shelving sections were installed on the third floor. On May 10 furniture was moved into the old Athenaeum Board Room and two wooden bookcases into the ell of Room 412.

On May 16 dozens of weeds from Dewey numbers O10-014 in Literature were marked for transfer to SCBKS or SCBIB collections. In June members of the Collection Maintenance staff moved down the remainder of the SCBKS holdings. Lemon (for MPL) and Lime (for MA) steamers for items to be withdrawn but to be stored on the third floor awaiting future disposition were created by the Head of Cataloging. In July a two week moratorium was placed on the new books from Special Collections to address, in part, the rising numbers of weeds and transfers passing through Cataloging. In August stack location signs were installed on the third floor for the SCBKS/SCBIB collections. By September 10 only one range of weeds remained outside the Accounting Office. On September 10 the Special Collections quota of new titles was reduced to five (5) titles per week until sometime in 1997. New roller shelves and shelving installed in September in the ell of Room 412 enabled two trucks and two storage centers to be emptied in October.

The growth of the collections over the last ten years was addressed as possible. In July William Solomon shifted items in the Hoag Collection out of the wooden cases to shelves formerly given over to periodicals in the Nineteenth Century Collection. The Huttner Collection was then distributed throughout all three wooden bookcases. He also expanded the school yearbooks collection in the Minneapolis Collection. In August a second box for more miniature books was supplied and two legal file cabinets from the Administration Archives were moved in for expansion of the biography files in the Minneapolis Collection vertical files.

139 Jeff Hotchkiss, Deo Sioco, and Tom Roe were invaluable in helping the department to move forward in the world of automation. They helped the Clerk Typist II, Gretchen Terhaar, and the Department Head to enter, retrieve, save, and print records and were ever ready troubleshooters.

Three events in 1996 in particular stand out. On July 29 a micron computer with a Pentium processor was installed for staff use. On August 2 the laser printer from the public terminal replaced the dot matrix printer tied to the computer received July 29. On September 8 the IBM computer behind the reference desk was removed while the work station was retired to the stacks.

Another objective tied to the preservation plan for preserving valuable and umque collections in the 1996 Operational Plan was to review preservation needs of the Minneapolis Collection and to identify action plans and costs. On January 25 the Preservation Committee toured the Minneapolis Collection and heard the Department Head express his staff needs to address the various tasks that cannot be undertaken at this time. Judith Mosiniak has been systematically addressing issues, such as backfill binding, document/folder/Hollinger box enclosures, new candidates for both in-house and out-of­ house treatments, removing acidic materials from books, collating holdings, reviewing duplicates, etc. Although her work remains highly commendable, she is in the department only two days a week. She also is responsible for our heavily used school yearbooks collection. The processing of business and personal archives as well as the library's archive needs the attention of a full time librarian.

To preserve and process special collections, special supplies are oftentimes needed. With $1,000 from the Materials Preservation Committee and $200 from the Chief of Central Library the department was able to purchase some of the needed binders, envelopes, and folders to store or process photographs, paper ephemera, trade catalogues, pamphlets, postcards, archives, etc. With the arrival of the new librarian in 1997 we hope to be able to develop some action plans and costs. The cost of non-traditional supplies to accomplish some of the objectives will doubtless need to be addressed along the way.

Two preservation procedures introduced in 1996 included the use of two mylar wraparounds per week for new books when processed as appropriate beginning in March and the interleaving of books with acid-free paper to protect the text block of valuable books rebound over fifty years ago with highly acidic endpapers beginning in December.

Overflowing drip pans due to fluctuating temperatures and humidity (noted in the 1995 annual report) still plague us. It is rather vexing when the carpet in the old Board Room on the fourth floor becomes soaked as it did in early February and again on August 7. Maybe a way can be devised to check these drip pans in particular on a more regular basis?

The key to the Kittleson Collection was reported missing June 17. Before the remembrance of the breach of security reported in the 1992 annual report had time to sink in, the key was

140 returned June 20. Plastic signs measuring 3" x 3" were ordered for the Kittleson, Huttner, and fourth floor keys and attached June 24.

The first batch of SCMC books to be bookplated retrospectively was taken up to the Bindery by Audrey Aye May 8. She continues to take up one truck weekly. We are following up on Ruth Thompson's wish in her 1942 annual report: "A suitable bookplate for the Collection will soon be created, I hope."

On July 12 Hopf & Hopf Printing delivered 2,000 Minneapolis Collection and 2,000 Special Collections bookplates.

By the end of the year all encapsulated atlas pages had been marked by Audrey Aye.

How were we viewed and how were we used in 1996?

On January 13 we were able to supply a colleague in History with the answer to the question of who relieved Wilhelm Ritter von Leeb on January 14, 1942 in the Russian Campaign. On January 22 we informed MIL when garbage collection began in Minneapolis. On January 25 we took a Bromley photograph to the Minnesota Historical Society to be shot for a KTCA program of March 5 on Peg Meier's Bring Warm Clothes.

On March 1 several people came in to read The Philadelphia Experiment in the Kittleson Collection as a result of a February 28 special on Channel 11 dealing with paranormal phenomena.

On June 5 Marda Woodbury was videotaped in Special Collections during an interview she gave to Tom Gasparoli. She has written a book about her father, Walter Liggett, murdered in Minneapolis in 193 5. She, as well as Special Collections, appeared in the "Dimension" segment of WCCO-TV's 10:00 p.m. news broadcast on Sunday, July 27. On June 10 we made a presentation of T. B. Walker memorabilia in the Minneapolis Collection to both local and national members of the family. On July 19 we received a call from Foxborough, MA from a user inquiring about his 1897 house designed by Minneapolis architect, Walter J. Keith.

From a student who came in with a class from Windom Open School on September 18: "Thanks Audrey! Thanks for finding all that stuff on the rose garden. I didn't think there was much around but you proved me wrong! Now I've got to go there and get a brochure."

From a student who came in with a class from St. Paul College of Visual Arts on September 27: "The collection was awesome! Being able to see a page from The Dances of Death and an actual leaf from the Gutenberg Bible was incredible. It was also interesting to find out where the phrase 'little goody two shoes' came from."

141 On December 6 District Court Judge LaJune Thomas Lange came in to review the Huttner Collection as a possible future resource for classes she teaches.

Even one of our colleagues used us for their own amusement when they came in to review our miniature books collection in September.

My favorite Latin assist for 1996 goes to the graphic artist who was devising an heraldic symbol of a heart buried in the moon and wanted a Latin emblem: cors lunae. We continued to supply Public Relations with a watchful eye over Spanish translations. This year it was the brochure on the bookmobile and The Colorful World of Library Kids.

It was mind-expanding to end the year with two of our colleagues discussing the occupational hazard of working in Special Collections. They supplied us with photocopies of an article from Lingua Franca for September/October 1996 and an FYI column from the New York Times News Service which appeared in a December issue of the Star Tribune. A dermatologist writing in the British journal The Lancet reports that the fungi that grow on moldy books release tiny airborne spores that have the power to induce powerful hallucinations.

The December 1995 issue of American Libraries had an article entitled "12 Ways Libraries Are Good For the Country." Number 12 was "Libraries Preserve the Past." In her 1942 annual report, Ruth Thompson, founder and first head of the Minneapolis Collection, noted the following: Dr. Edward Duffield Neill, in an address before the first annual meeting of the Minnesota Historical Society January 1, 1850, said: "Write your history as you go along, and you will confer a favor upon the future inhabitants of Minnesota for which they will ever be grateful." I make this into a motto for the Minneapolis Public Library by substituting only two words. "COLLECT your history as you go along, and you will confer a favor upon the future inhabitants of MINNEAPOLIS for which they will ever be grateful." This founder and first head of the Special Collections Department, having recently passed his first decade, shares Ms. Thompson's sentiments voiced over half a century ago.

Respectfully submitted,

Edward R. Kukla Librarian IV

142 SPECIAL COLLECTIONS DEPARTMENT

Staff Complement

1996

Kukla, Edward Librarian N January 1 - December 31

Mosiniak, Judith Library Assistant I ( .4) January 1 - December 31

Aye, Audrey Clerk Typist II January 1 - December 31

Barrett, Mary Library Page I (.5) August 20 - December 31

Solomon, William Library Page I ( .5) April 15 - December 31

Radford, Jeffrey Library Page I ( .1) January 1 - April 13

Angell, Ruth Volunteer January 1 - March 14

Dickson, Stephanie Volunteer February 27

Jones, Linda Volunteer January 1 - June 3

Keller, Margaret Volunteer October 24 - December 31

Nellis, Timothy Volunteer January 1 - December 31

Ottoson, Kenneth Volunteer January 1 - December 31

Rapson, Mary Volunteer August 28 - December 31

Sargent, Kimberly Volunteer January 1 - May 6

Skalstad, Doris Volunteer January 1 - December 31

Terhaar, Gretchen Volunteer June 17 - August 6

Wennerstrom, Nancy Volunteer January 1 - December 31

143 SPECIAL COLLECTIONS DEPARTMENT

Staff Activities

1996

Audrey Aye Memberships AFSCME, Local 99 Clerk Typist II Committee

Classes, Workshops Peer Mediation Informational Session, November 15

Edward Kukla Memberships American Library Association (ALA) Association for Library Collections and Technical Services (ALCTS) Association of College and Research Libraries (ACRL) Preservation of Library Materials Section (PLMS) Rare Books and Manuscripts Section (RBMS) Ampersand Club Beta Phi Mu Book Club of Washington Friends of the Minneapolis Public Library Librarian Supervisors Union of Minneapolis (LSUM) Minneapolis Public Library Materials Preservation Committee Minneapolis Public Library Staff Association Minnesota Library Association University of Michigan School of Library Science Alumni Association, Life Member

Classes, Workshops Peer Mediation Pilot Project Workshop; John Conbere of John Conbere and Associates, September l 7

Presentations The History of Books and Printing presentation; The Friends of the Minneapolis Public Library Look Inside Rare Books series, March 21 Presentation of Walker material in the Minneapolis Collection to members of the Walker family, June 10 St. Paul College of Visual Arts; Intermediate typography class of Douglas Powell, September 12

144 Windom Open School, Minneapolis Public School; Renae Driskell and Maureen Trepp, September 18 (2 separate classes) St. Paul College of Visual Arts; History of Graphic Design class ofKolean Pitner, September 27 Heffelfinger Aesop's and Others' Fables Collection presentation; Friends of the Minneapolis Public Library Hands-on Tours for Book Lovers, November 19

Conferences/Meetings/Special Events/Tours Ampersand Club, annual meeting and banquet, May 20 Follow the Drinking Gourd; Minneapolis Planetarium Show, February 3 Friends of the Minneapolis Public Library annual meeting and dinner, May 16 Joint Management Team meeting with Hennepin County Library, May 14 Meeting and tour with Gloria Matsuura for Class 502 (Collections and Acquisitions) from College of St. Catherine library program, March 22 Meeting with John and Robin Heyeck of the Heyeck Press, August 12 Meeting/tour for Charlotte Anderson and coworkers of Huttner Collection, January 29 Meeting/tour for Louise Merriam, September 25 Meeting/tour for Preservation Committee of Minneapolis Collection, January 25 Meeting/tour with Charlotte Anderson and Judge LaJune Thomas Lange ofHuttner Collection, December 6 Minneapolis Public Library All staff meetings; May 22, December 11 Managers Group Meetings; Redesign issues meeting at Northeast Library, March 13 and Update meeting at Central Library, September 25 Monthly meeting and talk of Arizona Chapter of Association of Records Managers and Administrators (ARMA) in Phoenix; "Contingency Planning for Records Management" by Michael Herrera, February 13 Sixth Midwest Bookhunters Twin Cities Bookfair; Minnesota State Fair Grounds, July 13 Staff tours of Heffelfinger Aesop's and Others' Fables Collection display, November 1996 - March 1997 Staff tours of History of Books and Printing Collection display, June - November Thirty-Seventh ACRL Rare Books and Manuscripts Preconference, Ithaca, New York; Getting There From Here: Setting the Agenda for Special Collections in the 21st Century, July 2 - 5 Tours for Humanities staff, May 17, 30

Displays A Christmas Carol; Central Library arcade, December 6, 1996 - January 15, 1997 Heffelfinger Collection: A display of items from the Collection; Fourth floor, Central Library, Fall 1996 - Spring 1997 History of Books and Printing Collection: A display of items from the Collection; Fourth floor, Central Library, Spring - Fall 1996

145 Publications Heffelfinger Collection: A display of items from the Collection; Fall 1996 History ofBooks and Printing Collection: A display of items from the Collection; Spring 1996 MPL Official Bulletin, August 12, 1996, "Special Collections Projects" Speaking Volumes, September 1996, "Special Collections Enhanced by Volunteer Support" Who's Who in the World, 14th Edition, 1997

Judith Mosiniak Memberships Minnesota Library Association Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association Chair, Reading Committee

Classes, Workshops Peer Mediation Informational Session, November 15

Conferences/Meetings/Special Events/Tours Tour of the American Swedish Institute Friends of the Minneapolis Public Library Look Inside Rare Books series, June 26

146 TECHNOLOGY AND SCIENCE/ GOVERNMENT DOCUMENTS DIVISION Annual Report

1996

While not a year for major changes in the division, 1996 was a very busy year for both Technology and Documents, especially in the areas of collection maintenance and electronic information. From a technology collection standpoint, the year's major, non-routine activity was the shifting of the entire Technology and Science open-stack Library of Congress collection.

The shifting was the end of an experiment started in 1982 when Technology and Science was split off the old Business and Science Department. At that time, the open-stack circulating and reference books were interfiled, hopefully easing the task of searching the collection. While this proved valid, for example, in finding circulating and reference materi­ als together when attempting to quickly answer a reference question, the convenience was outweighed by the constant confusion for patrons of finding reference works in with the circulating ones and attempting to check them out. Open-stack maintenance was also more complicated. When the shift was completed, the reference materials from the open-stack general collection and several of the small reference material groupings were consolidated into a public reference area.

Another problem, dating from the same time, was the open-stack Library of Congress alphabet ran from right to left, defying standard western logical order and leaving patrons routinely turning the wrong way at the end of the stack and needing to ask for help. The shift fixed this problem as well, with circulating materials now running in the much more obvious left to right order. After an initial period of, "it's not where it used to be," the new arrangement has worked very well. None of this could have been done without the willing and generous help of the Collections Maintenance Department. Thank you.

Another collection change was the weeding of the MASEC, Mid-American Solar Energy Complex collection. This was a group of solar-energy reports dating primarily from the l 970's. There had been virtually no use of the materials in over ten years and upon recent inspection they were found to be well over ninety-five per cent from NTIS, the National Technical Information Service and thus still available. As the range of stack space they occupied was needed for other materials, the collection was heavily weeded. While a small number of materials were added to the regular collection, the majority were discarded.

For most of the last decade these annual reports have contained news about difficulties over receiving the State of Minnesota funds for ECOL, the Environmental Conservation Library. Primarily through the efforts of Senator Lawrence Pogemiller, funding was secured for the 1995/96 year. However, the ongoing struggle finally ended in 1996. After years of reduced dollar amounts, or no dollars at all, it was decided that funds would not be sought for 1997.

147 This year's funds were used to continue materials purchases, answer reference questions and to research and create environmental links on MPL's world wide web site.

Twenty-five years of collecting environmental materials has left Minneapolis Public Library with one of the strongest collections of this type in the country. The library will, because of strong public interest and the importance of its natural resources to a state like Minnesota, continue to maintain as strong an environmental collection as the budget allows. The collections of Minnesota Environmental Impact Statements and the Nuclear Regulatory Commission documents relating to the state's nuclear power plants will be maintained.

As stated above, it was an extremely active year on the electronic-information front. The new computer and CD-ROM drives finally arrived to run MDX Health Index, a consumer health-information database. New Information Handling Service CD-ROM indexes to the library's industrial standards collection were added. Also, the Mitchell On-Demand CD­ ROM index to automotive shop manuals was updated and converted to Windows format.

Although many of the division's staff members have used the Internet extensively for several years, 1996 was really the beginning of an explosive growth in patron use. Seemingly hourly requests were received either for information about or from the net, with some resulting competition for access. Public PC search stations were installed on the Government Documents and Technology & Science sides. Helping patrons with end-user Internet searching has been a new and exciting challenge, though the main service problems have tended to be in dealing with aging printers and other equipment.

From the Government Documents side of the division, 1996 was also a year for new technology. As much of the federal government's publication is now done on the Internet, access to it must be provided in depository libraries. A major glitch in the provision of this service occurred when the installed terminal turned out to be defective. Because of the Zeos computer company buyout, it took four extra months to get a working public Internet termi­ nal. With the terminal finally up and running, its use has been restricted primarily to patrons searching federal databases. General Internet searchers also use the terminal with the understanding that government information users have priority. Many government sites are difficult to search and some require that the staff provide the user with a password, thus it is most advantageous to have an available terminal close to the reference desk. As more network stations become available throughout the system, the above-mentioned competition for access should ease.

Other electronic-information activities included training the Technology librarians on GPO Access and other government sites. Additionally, the staff continues daily monitoring of the Govdoc-L listserv, the division's link to the Government Printing Office and to other depositories. One of the public 286 CD-ROM computers was replaced with a 486 to run some of the current CDs. In 1997, a group of the previously unusable Windows CDs will be installed as computer upgrades continue. Thanks go to Jeff Hotchkiss, Deo Sioco and Tom Roe from EDP for what seems like constant hardware and software help.

148 Major non-electronic Government Document activities involved preservation and accessibil­ ity. Twelve volumes of the Statutes at Large were preserved by the Brittle Books program. War Department documents were subject-headed and put in acid-free envelopes as needed. The Subject File, the library's access point for pre-1976 government documents, was edited and weeded, a project started in 1991. Virginia Hasenstein compiled an excellent "Findit" on law that will help patrons and staff doing legislative histories. Electronic and traditional sources were also included in this guide. Pre-1991 Department of Energy microfiche have been weeded as well. This collection, to which there was inadequate bibliographic access, will be electronic in the future.

The direction the Federal Depository Program will take in the years ahead is still unclear. Often the Government Printing Office is unaware of documents that have been privatized or migrated to the Internet. Future preservation of government information is a very unsettled issue. The next few years will be challenging, requiring the library to keep up with technology in order to continue serving its public. Hardware replacements and Internet access in 1996 have definitely enhanced our ability to function as a depository.

Outreach continues to be an important part of the division's activities. All five of the Technology & Science librarians, including the newest librarian Nina Biddle, continued presenting the biweekly "How To Do a Patent Search" lectures to highly appreciative groups. Other patent information presentations were done for inventor groups and Univer­ sity of Minnesota Engineering School students. Further presentations on science reference were conducted for the College of St. Catherine's. A United Way group also received information on doing demographic research.

As with most years, 1996 saw some staff turnover. Betty Julin retired the first week of the year. She was replaced by Jeff Radford, a former Shelver and current library school student, who brings a broad past work experience and a fresh perspective to the job. Not long after Betty retired Daniel Wong resigned to return to his native Hong Kong. He was replaced by Nina, a veteran of several subject departments as well as the Catalog Department. She brings a highly advantageous breath of knowledge and experience to the position. Both are extremely welcome additions to the division's staff.

It was an interesting, challenging and rewarding year, spent continuing to learn new subjects and rushing to become more familiar with the rapidly changing technologies that are shaping our information future. Once again thank you to the committed and dedicated staff of the Technology and Science/Government Documents Division.

Respectfully submitted,

Thomas Smisek Division Manager

149 TECHNOLOGY AND SCIENCE/GOVERNMENT DOCUMENTS DIVISION Staff Complement 1996

Thomas Smisek Librarian V January 1 - December 31

Leone Johnson Librarian III January 1 - December 31

William Johnston Librarian III January 1 - December 31

Nina Biddle Librarian II April 29 - December 31

VanHoulson Librarian II January 1 - December 31

Walter Johnson Librarian II January 1 - December 31

Mary Jo Laakso Librarian II January 1 - December 31

Virginia Hasenstein Librarian II January 1 - December 31

Daniel Wong Librarian II January 1 - January 17

Anna Hobbs Library Assistant January 1 - December 31

Judy Mosiniak Library Assistant .4 January 1 - December 31

Marilyn Gunlaugson Clerk Typist II January 1 - December 31

Sharon Ledin Clerk Typist II January 1 - December 31

Betty Julin Library Aide II January 1 - January 5

Ron Manguson Library Aide II January 1 - December 31

Jeffrey Radford Library Aide II April 15 - December 31

Cynthia Smith Library Aide II January 1 - December 31

Betty Stennes Library Aide II January 1 - December 31

Walter Hotvet Library Page I January 1 - December 31

150 TECHNOLOGY & SCIENCE/ GOVERNMENT DOCUMENTS DIVISION

Staff Activities 1996

Nina Biddle Classes, Workshops "Beginning Internet," Metro State University, January 17 "Presentation Skills," October 8

Committees Library Automation Strategy Team - Scoping Subcommittee ( a statewide committee) January-April Minneapolis Public Library Automation Review Group - OPAC Subcommittee

Meetings Metronet Eye Opener, John Gunyou, Minnesota Technology Office, October 24

Marilyn Gunlaugson Memberships Minneapolis Public Library Staff Association

Classes, Workshops Introduction To Windows, February 13

Committees Minneapolis Public Library Clerk Typists II Committee

Virginia Hasenstein Memberships American Library Association Minneapolis Public Library Staff Association Minnesota Library Association/GODORT Professional Librarians Union of Minneapolis

Conferences, Classes, Workshops Public Library Association National Conference, Portland, OR, March 26-30 Ninth Annual Government Publications Information Forum, Collegeville, May 20 Minnesota Library Association Annual Conference, St. Cloud, October 10 "Staying Service Motivated", September 25

Meetings Metrodocs meetings

151 Publications "Findlt: Law - A Guide to Legal Materials in the Government Documents Collection at Minneapolis Public Library" Contributed to "Best Minnesota State Documents of 1995"

Tours Tour of Municipal Information Library, Minneapolis, May 2

Anna Hobbs Memberships Metrodocs Plus Minneapolis Public Library Staff Association Minneapolis/St. Paul INMAGIC User Group Minnesota Library Association/GODORT Professional Librarians Union of Minneapolis

Classes, Workshops Dow Jones News/Retrieval training, June 20

Conferences Ninth Annual Government Publications Information Forum, Collegeville, May 20

Meetings, Special Events "Metamorphosis of Government Information", March 7 Assisted editing the Library's World Wide Web Home Page INMAGIC User Group meetings Metrodocs Plus meetings

Tours Tour of Municipal Information Library, May 2

Van Houlson Memberships American Library Association Cyberspace Rangers Minneapolis Public Library Staff Association Minnesota Library Association Professional Librarians Union of Minneapolis

Classes, Workshops Microsoft Word training, April 25 Introduction to DB/Textworks, May 8 Microsoft Access I training, October 9 Microsoft Access II training, November 13

152 Meetings City Clerk's monthly meeting

Leone Johnson Memberships Metrodocs Plus Minneapolis Public Library Staff Association Minnesota Library Association/GODORT Professional Librarians Union of Minneapolis

Conferences Federal Depository Conference, Arlington, VA, April 15-18 Ninth Annual Government Publications Information Forum, Collegeville, May 20-21 Minnesota Library Association Annual Conference, St. Cloud, October 9

Meetings "Metamorphosis of Government Information", March 7 Metrodocs Plus meetings

Presentations "Research and Special Library Collections, Making Your Case ... Nonprofit Research in the 90's", United Way, St. Paul, June 5

Publications Revised sections of the GPO Superseded List, January-September

Walt Johnson Memberships American Library Association Social Responsibilities Round Table Minneapolis Public Library Staff Association Pride Festival, March-June Special Libraries Association

Classes, Workshops Introduction to Windows, February 27

Meetings MPL booth at the 1996 Pride Festival, June 22-23

Publications The Flame of Liberation, 1996 MPL G/L/B/T booklist Contributed book abstracts to The Book Scene ... Especially for Teens

153 William Johnston Memberships American Library Association Professional Librarians Union of Minneapolis

Classes, Workshops "Dow Jones News/Retrieval training", January 17

Conferences United States Department of Commerce, Patent & Trademark Depository Conference, Washington, D.C., March 17-23

Mary Jo Laakso Memberships American Library Association Minnesota Library Association

Bibliographic Instruction Dunwoody Institute, October 2 & December 10 Eagan High School, March 27 Lincoln Elementary School, October 25 St. Charles Borromeo Elementary School, October 15 University of St. Thomas, "Bridge to Success", May 6

Classes, Workshops "Dow Jones News/Retrieval training", January 17

Conferences Minnesota Library Association Annual Conference, St. Cloud, October 10

Presentation College of St. Catherine Library Science Program, Dec. 7

Sharon Ledin Memberships AFSCME, Local 99 Clerk Typists II Committee Minneapolis Public Library Staff Association

Ron Manguson Memberships Armored Fighting Vehicles Association U.S. Naval Institute

154 Judy Mosiniak Memberships Minneapolis Public Library Staff Association Chair, Reading Committee Minnesota Library Association Professional Librarians Union of Minneapolis

Conferences. Meetings Tour American Swedish Institute, June 26

Thomas Smisek Memberships American Library Association Patent and Trademark Depository Library Association

Classes, Workshops Introduction To Windows, February 13 Dow Jones News/Retrieval training, November 14

Presentations University of Minnesota Engineering School, April 2 College of St. Catherine, Library Reference Class, St. Paul, November 7

Tours Tucson Public Library, January 4 San Diego Public Library, December 11

Betty Stennes Memberships AFSCME, Local 99 Minneapolis Public Library Staff Association

Classes, Workshops "Enhancing Quality Staff', May 21 "Delivering Quality Customer Service", October 29 "Stress Management", November 20 "Time Management", December 10

155 MUNICIPAL INFORMATION LIBRARY Annual Report

1996

For 42 1/2 business hours a week, MIL staff juggled many responsibilities as they served the public and provided research and document delivery to our City employees and officials. This year the increased presence of electronic information technology and the new Micron computer greatly helped in the performance of these duties, as well as made an exciting year of raised expectations for both users and staff.

The World Wide Web (WWW) is now a major resource for assisting City employees with their research. During 1996 Internet applications were used to contact organizations for research questions, publications, software, and technical support. The availability of Minneapolis resources on the WWW, such as City Ordinances and census information, has significantly improved reference service. Delivery of electronic information via City Mail has also been a great innovation with Lotus Notes now the standard for communicating with City employees. Since Internet access was not readily available for City departments, MIL provided time on its workstations. While this often resulted in competition for terminal time, it has been good for outreach. The migration of City publications to the Internet is just beginning and staying involved with City staff that maintain the City of Minneapolis's home page will continue to be of strategic importance.

Throughout the year the digital revolution demanded greater microcomputer skills from MIL staff, most of whom are part-time employees with good exposure to information technologies, but hired on a temporary basis. Thus, ongoing training and experience continued to be essential for staff to effectively assist MIL users with its collections.

While MIL staff and patrons continued to find greatly expanding amounts of important information on the WWW, it has not replaced online databases that are still essential for searching published literature. Firstsearch use increased because it is a cost effective alternative and can be used by MIL assistants or even some City employees.

Technology was the big story of the year, but effort and time was still spent maintaining collections and operations. The periodical collection, which remained stable, with a few titles being added and removed each year, continued to make up the largest portion of the current awareness service to 120 City employees. In addition, an increased book budget over the past two years has strengthened our collection and allowed MIL to purchase more materials that focus on the changing priorities for the City of Minneapolis, from telecommunications to parking ramp maintenance. These publications attract users from the entire metro area and are rarely available from any local library.

156 The migration of some City publications to electronic formats is just beginning, but collecting and providing public access to local government documents will remain a unique service of MIL. The INMAGIC database used to maintain much of this file went through a surprisingly labor intensive upgrade to the new Window based DBTextworks that was used to index and create reports for the 2412 included titles. Fewer transfers of documents were received from City departments, which has allowed staff to work on other maintenance projects such as weeding the map collection, retrospective conversion and other quality control projects.

MIL also received large quantities of newspaper clippings from other City departments, which added to the backlog of older clippings that have yet to be indexed into the Vertical File. Although less material is now added to the Vertical File, MIL will continue indexing a realistic number of historically important clippings.

It was another challenging year in MIL, balancing the needs to train temporary staff, continue maintaining and building traditional library collections, and mastering explosively growing new information technologies.

Respectfully submitted,

VanHoulson Librarian II

157 MUNICIPAL INFORMATION LIBRARY Staff Complement 1996

Van Houlson Librarian II January 1 - December 31

Andrea Herman Clerk I September 4 - December 31

Carol Landis Clerk I January 1 - February 28

Talia Nadir Clerk I January 1 - September 12

John Roggenkamp Clerk I September 30 - December 31

Ann Schroder Clerk I January 1 - February 8

158 MUNICIPAL INFORMATION LIBRARY 1996 Statistical Summary

Materials Ex~enditures Online Searches Books $3,000 Dialog 303 Continuations & Periodicals $4,150 Firstsearch 185 TOTAL $7,150 Other commercial services 141 Alert service offline searches 117 World Wide Web 290 TOTAL 1,036 Reference & Research Reference and directional Acguisitions questions 6,280 Local government documents 342 Research requests filled for Other books, continuations, City employees 986 documents 889 Vertical file additions 527 Periodical Issues 1,472 TOTAL 3,230 Hours of Research performed for City employees 1,161 544 (Librarian hours) Weeding 617 (Clerk hours) Transfers and duplicates 594 Classed collection discards 68 Periodical collection 265 Vertical file items 170 Document Delivery TOTAL 1,097 Interlibrary loans 143 Special permit loans from MIL 503 From other sources 3,188 Inven ton: TOTAL 3,834 Total classed, with barcodes 13,890 Total classed, no barcodes 3,324 Total INMAGIC items 265 Total book and document collection 20,232

159 CIDEF OF TECHNICAL SERVICES Annual Report

1996

Growth in the availability of technology to access information was evident in 1996. Implementing the decisions from the Technical Initiatives planning effort from 1995 gave focus to information service delivery. Most notable were staff and public access to the World Wide Web and networked CD-ROM resources.

RMG Consultants, Inc. were selected to assist in securing funds and preparing a Request for Proposal (RFP) for an integrated library system to replace the Geac system. Teams were formed in the fall to review draft requirements and first year funds are available. The project will provide graphical interfaces to staff and public users via a TCP/IP network. Demonstrations by library system vendors showed promise that products will meet our needs.

Data cabling plans were made jointly with the telephone system project and a vendor selected. This will result in a wide area network (WAN) for both voice and data with video capability.

The updated security system and self-checkout were installed at Walker and Central. Ongoing issues with older materials which cannot be desensitized and with audiovisual materials will present challenges next year. Remodeling the Central entry is partially complete.

Training was identified as a major focus in the Technical Initiatives planning. A Software Training Coordinator position was created and filled. Plans are underway for an eight­ workstation computer training lab to be constructed on the fourth floor at Central.

The vacancy created by Robert Thompson's death resulted in a new description for the position which was filled by Louise Merriam in September. In EDP, following Terry Veth's retirement, Greg Olson became the temporary supervisor of Operations in February. Planning is progressing well toward reorganizing both Technical Support and Operations to improve support of the new networked environment to be completed in 1998. An additional cataloger position was approved in order to incorporate periodicals records in the new integrated system.

My participation in the informal Library Automation Strategy Team (LAST) was formalized when the group became the RFP Subcommittee of the Library Planning Task Force which is appointed by the Legislature. Work is progressing for state funding for System X for higher education institutions and other interested participants and for gateways to create a statewide library information system. Respectfully submitted, ~&~ Marsha Fralick Chief, Technical Services

160 CHIEF OF TECHNICAL SERVICES

Activities 1996

Conferences and Workshops Communication workshop - CareerTrack

239.50 workshop - MINITEX

Outsourcing - ALA preconference

American Library Association Annual Conference - New York

MINITEX/OCLC Users Web Z workshop

LITA/LAMA Joint conference - Pittsburgh

System Security Symposium - Urban Libraries Council

Memberships American Library Association

Library and Information Technology Association

Association of Library Collections and Technical SeIVices

Minnesota Library Association

161 TECHNICAL SERVICES

PERMANENT STAFF (FTE'S) 1996

1994 1995 1996

CIDEF OF TECHNICAL SERVICES 1 1 1

ACQUISITIONS DEPARTMENT Supervisor l l 1

Order Clerk I 1 1 Serials Clerk 1 1 1 Library Aide II 1 1 1.5 Clerk Typist II 1 1 1 Library Aide I 5 5 4.1 Clerk I 1 1 DEPARTMENT TOTAL 11 11 10.6

CATALOG/PROCESSING DEPARTMENT Department Head 1 1 1

Librarian II 3 3 4 Library Assistant I l l Bibliographic Control Clerk l l 1 Library Aide II 7 7 6 Library Aide I 3 3 3 Processing Clerk 1 1 1 Bindery Processing Aide 6 6 6 DEPARTMENT TOTAL 23 23 23

ELECTRONIC DATA PROCESSING DEPARTMENT Department Head 1 1 1

Programmer/Analyst 1 1 1 Computer Operator III 1 1 l Computer Operator II 2 2 1.5 Systems Analyst/Programmer I 1 1 Systems Analyst/Programmer II 1 1 1 Computer Technician 1 1 1 Software Training Coordinator 1 DEPARTMENT TOTAL 7 8 8.5

162 1994 1995 1996 cmCULATION DEPARTMENT Supervisor 1 1 1

Circulation Department Clerk 1 1 1 Library Aide II 1 1 1 Library Aide I-full time 10 10 9 Library Aide I-Permanent part-time ~ ~ 3.5 DEPARTMENT TOTAL 17 17 15.5

TOTAL TECHNICAL SERVICES STAFF 59 60 58.6

163 ACQUISITIONS DEPARTMENT Annual Report

1996

1996 was another busy year for the Acquisitions Department. Staff generated approximately 32,000 purchase orders for library materials that included books, sound recordings, videos, magazines, and CD-ROMs. They accomplished this despite several long term vacancies in the staff complement.

To address the staffing shortage, the Acquisitions Department gratefully accepted help from employees in other departments. Acquisitions staff provided cross-training to personnel from Circulation and lnfoLine. These staff were detailed to this department, approved for extra hours, or assigned to Acquisitions regularly when the work demand of their home department allowed. Staff in the Community Libraries have also received training, and frequently assist Acquisitions Department staff by inputting requests for library materials. We appreciate the help we receive from other departments and agencies.

Several changes in the department made our work easier. All departmental staff now have PC's, improving our workflow. All mail sorting activities, including branch mail sorting, now take place in the Acquisitions Department. This efficiency means we receive and send mail faster than before.

Our primary book vendor for 1995-96 was Brodart. This fall we completed the bid process by which Baker & Taylor (B&T) emerged the winner. B&T will be the main book jobber for MPL through 1998, with the option to renew for a third year. The discounts and services provided by B&T were superior to those of the other two bidders, Brodart and Ingram. All Acquisitions Department staff is hopeful that our new relationship with B&T will allow us to spend collection monies effectively.

At different times, Beverly Marden and David Salmon were detailed to the position of supervisor in 1996. By the end of the year, all staff vacancies, including the position of department head, were filled. Acquisitions staff is looking forward to a stable and productive 1997.

Respectively submitted. d 6'-U__L,u a. rr~; _ Louise A. Merriam Department Head

164 ACQUISITIONS DEPARTMENT

Staff Complement

1996

Louise A. Merriam Head, Acquisitions September 9 - December 31

Beverly Marden Supervisor (Detail) January 1 - January 19 Order Clerk January 22 - December 31

David Salmon Order Clerk January 1 - January 22 Supervisor (Detail) January 24 - September 6 Order Clerk September 9 - December 31

Lynn Picquet Clerk-Typist II January 1 - December 31

Christine Cundell Library Aide II (.5) July 16 - December 12

Kim Trulove Library Aide II January 1 - December 31

Thomas Brown Library Clerk I January 1 - December 31

Jacqueline Healan Library Aide I (.6) October 14 - December 31

Sheryl Joines Library Aide I January 1 - December 31

Michaelynn Mccarron Library Aide I (.5) January 1 - December 31

Annice Miller Library Aide I January I - December 31

Antonia Miller Library Aide I (.6) January 1 - August 16

Aurelia Murray Library Aide I January 1 - December 31

Jillmarie Stich Permit Worker January 1 - April 5

165 ACQUISITIONS DEPARTMENT

Staff Activities

1996

Tom Brown Classes, Committees and Workshops AFSCME, Local Union 99 Steward Minneapolis Public Library Committee on Health, Ergonomics, Wellness and Safety (CHEWS); Fire Safety Sub-Committee. Oversight Committee for Peer Mediation. Resigned from Committee to become a Peer Mediator.

Beverly Marden Classes, Committees and Workshops Minneapolis Public Library Automation RFP Committee (Acquisitions functional team).

Michaelynn Mccarron Classes, Committees and Workshops AFSCME Local Union 99 Executive Committee Minneapolis Public Library Gay Pride Committee. Customer Service/Diversity Committee . Staff Association Blood Bank Chair.

Louise A. Merriam Classes, Committees and Workshops City of Minneapolis "New Supervisors Workshops." Minneapolis Public Library Automation RFP Committee (Acquisitions functional team). Automation RFP Committee (Catalog functional team). Reviewer for the "Children's Video Report."

Lynn Picquet Classes, Committees and Workshops Introduction to Excel Introduction to Word Introduction, Intermediate and Advanced Access classes.

166 David Salmon Classes, Committees and Workshops Minneapolis Public Library RFP Committee (Acquisitions functional team).

Kim Trulove Classes, Committees and Workshops AFSCME, Local Union 99, Steward

167 Books Continuations Magazines

Budget Expended Budget Expended Budget Expended

Central Library $477,346.00 $475,372.00 $440,650.00 $451,795.00 $162,200.00 $159,735.00

Community Libraries 732,531.00 734,282.00 166,100.00 162,002.00 62,600.00 64,756.00

Miscellaneous 13,268.00 10,210.00 21,935.00 19,999.00 15,275.00 9,813.00

Budgeted $1,223,145.00 $1,219,864.00 $628,685.00 $633,796.00 $240,075.00 $234,304.00

LSCA/NRP/LDS 82,050.00 30,939.00

Gifts & Trust Funds 124,106.00 72,535.00

Totals $1,429,301.00 $1,323,338.00 $628,685.00 $633,796.00 $240,075.00 $234,304.00

TOTAL BUDGETED $2,298,061.00

TOTAL EXPENDED $2,191,438.00

168 ACQUISITIONS DEPARTMENT

Trust Fund Allocations

1996

Trust Fund Allocation *Atkinson History $ 1,065.13 Bomberg Music 2,949.50 Bommelman Central Library 1,043.03 Corell Central Library 2,373.24 Countryman Central Library 284.40 Daunt History 289.47 Fraser Children's 2,345.48 Fraser Literature 1,172.73 Fraser Music 1,172.73 Friends Community Libraries 1,225.28 Friends Endowment Business/Children's/History 1,046.79 Gale History 329.88 Grabow Central Library 921.07 Hardaway Large Print 6,162.83 Heaton Community Libraries 993.07 Hinderer Art/Music/Films 4,548.97 Human Relations Central Library 899.63 Johnson Central Library 709.83 Jordan Central Library 4,648.62 Lee Central Library 753.45 McGowan Central Library 1,808.00 MNDFL-LGC Sociology 120.00 19th Century Collection Special Collections 264.00 Oberhoffer Art/Music/Films 1,306.58 Oerting Art/Music/Films 408.04 Olson Central Library 1,147.63 Patent Technology/Science 4,037.66 Peripatetics Women Studies 75.47 Pillsbury Central Library 10,592.09 Raihle Technology/Science 374.41 A. Reed Central Library 17,927.52 Shannon Memorial History/Sociology 562.82 Robert Thompson Technology/Science 32.00 George T. Walker Technology/Science 2,106.20 T. B. Walker Art/Music/Films 227.29

169 Trust Fund Allocation Walker-Hudson Community Libraries 13,515.71 Williams, Cedric Literature 162.11 Williams Central Library 1,523.84 Williams Community Libraries 1,523.84 Zieve Community/Central Libraries 4,952.98 $97,603.32

*The allocation for each fund is the amount of distributed income from the invested principal ($63,087) plus the unexpended balance from 1995.

170 ACQUISITIONS DEPARTMENT

Gifts Received

1996

TOTAL BOOKS 665 CASSETTES 0 COMPACT DISCS 46 MAGAZINES 111 PAPERBACKS 324 PHONODISCS 150 SHEET MUSIC 0 SOFTWARE 0 VIDEOCASSETTES 49 MISCELLANEOUS 2 ( slides, maps)

TOTAL 1,347

Note: This gift listing does not include publisher's gifts of Children's books.

171 CATALOG/PROCESSING DEPARTMENT Annual Report

1996

The 1996 annual statistics evidence a solid return to pre-1995 cataloging levels. The total number of new titles cataloged increased 5.7%, while audiovisual cataloging (compact discs, videocassettes, and phonotapes) increased 36.6% over 1995. This increase is linked directly to restoration of funds for purchasing community libraries' AV materials. October was a particularly productive month during which 2,899 new titles were cataloged. This represented the greatest number of new titles cataloged in a single month in over 20 years.

In addition to routine departmental activities, two projects begun in previous years were completed and two special inventory maintenance projects were undertaken. They included:

Completion of the 16mm films deaccessioning project (May 20)

Completion of the /Z (sheet music) barcoding project (August 27)

Withdrawal of missing/stolen Central Library compact discs based on no circulation activity since July 1, 1995 (1,325 discs)

Withdrawal of missing/stolen Central Library fiction videocassettes based on circulation activity since July 1, 1995 (190 cassettes)

The annual statistics give the misleading impression that Central Library withdrawal and transfer levels were consistent with previous years while, in fact, projects undertaken by two subject departments substantially increased the department's efforts in these areas. The Literature Department undertook a major weeding project of its Dewey books. Dewey withdrawals are inherently more time consuming because the work must be performed both in MAX and the Dewey shelflist. This is necessary because the inventory of Dewey books in MAX is still incomplete. As part of this project, all books being weeded were reviewed for possible transfer to the Special Collections Department. Consequently, there was a corresponding increase in the number of transfers as many of the books being withdrawn were specialized bibliographies that the Special Collections Department Head felt were appropriate for the Bibliographies Collection. As with Dewey withdrawals, transfers into Special Collections require additional processing -- including furnishing a shelflist card for each title transferred.

Just as there were significant numbers of transfers into the Special Collections Department, there were just as many books being transferred out of the department. Several years ago, under the leadership of the current department head, the collections of Special Collections became more focused and materials that did not fit into those collections were removed and placed on

172 shelving outside the Accounting Office on the 4th floor. They remained there for several years until it became necessary to reclaim the space for other purposes. During the spring, these books were reviewed for possible transfer into other subject departments or to be sold. After the department heads made their decisions, the books were placed on book trucks and brought to the Catalog Department for processing. Many of the books that were kept did not have records in MAX thus requiring retrospective conversion. At this writing, there are still four trucks of books waiting to be processed.

In August, the department launched a limited program to catalog more mass-market paperbacks. Up to this time, cataloged mass-market paperbacks were permabound to identify them as such or left uncataloged. Neither approach was acceptable for filling the growing demand and importance of these materials. Working in conjunction with the Community Libraries' Collection Development Manager, quotas and selection criteria for cataloging more mass-market paperbacks were implemented. The application of a new label identifying cataloged mass-market paperbacks reduced the need for permabinding. In addition, new material types were created to track the circulation patterns of the books and to generate bills for replacement that more realistically reflected their price.

In June, Trang Truong, an intern hired under the auspices of the Greater Minneapolis Chamber of Commerce Youth Work Internship Program, began work on a project to reattach loose barcodes to books housed in the Central Library's closed stacks. During the initial barcoding project, two shipments of barcodes were supplied to MPL with a non-acrylic adhesive. This adhesive did not hold up well when applied to certain types of bindings or surfaces-­ specifically cloth-covered and some buckram-bound books and vinyl phonodisc covers. On books, the adhesive dried out and the barcodes fell off the books. On vinyl containers, the adhesive interacted with the vinyl and created a gooey mess. Trang began in the subbasement, checking the barcode on each book for secureness and reattaching loose barcodes using a combination of 3M double- and single-sided tape. Assisted by Gloria Hirt and several of the Processing Aides, barcodes on Dewey-classed books assigned to the Art/Music, History, and Sociology Departments were checked and reattached; work was begun in the Business Department.

There were few changes to the department's staff complement during the year. Most significant was the elimination of a Library Aide II position and the creation of a Librarian II position. The Aide II position had been left vacant since October 1995 when Annette Meyer transferred to lnfoLine. Nina Biddle's transfer to the Technology/Science/Government Documents Department combined with Lisa Polec's promotion from Library Aide II to Librarian II provided the necessary savings to make the upgrade financially viable. The additional Librarian II position will be dedicated to serials cataloging--a position much needed by the department and the Library.

While 1996 lacked the dramatic events or changes of previous years, it was a year typified by hard work. The staff of the Catalog and Processing Units deserve high marks for their

173 continued dedication to their work and to meeting the rising demands placed upon the department.

bmitted,

.~

g Division Manager

174 CATALOG/PROCESSING DEPARTMENT STATISTICS

CATALOG UNIT

1996 CATALOGING New titles 25,422 24,046 Retrospective conversion 575 986 Reclassified 261 418 Original Cataloging 1,123 1,054 Records enhanced 313 95 Titles withdrawn 13,426 14,604 Tape-loaded GPO records 4,865 11,447

TRANSFERS CIR.CtoREF 307 337 REF to CIRC 934 1,090 Inter-departmental 1,427 1,159 Pop Library 1,913 3,849 Total 4,581 6,435

PERIODICAL LIST Additions 229 209 Changes 441 342 Deletions 225 194 Cross-references 33 64 Total 928 809

DATABASE BIBLIOGRAPHIC UPDATES 16,838 26,282

BARCODED WITHDRAWALS 72,386 73,498

175 CATALOG/PROCESSING DEPARTMENT STATISTICS

PROCESSING UNIT

1996 1995 BOOKS Cataloged (Total) 97,665 88,994 Reference only 17,537 16,331 Pastiklear 43,300 51,600

MASS-MARKET PAPERBACKS 1,472 NIA

UNCATALOGEDPAPERBACKS 4,582 5,285

VERTICAL FILE MATERIALS Labeled and stamped 262 1,259

MAGAZINES REINFORCED Reinforced 1,091 1,094 Circulating 2,418 2,319 Total 3,509 3,415

SHEET MUSIC 401 698

PAMPHLETS 3,042 2,321

PHONODISCS Central Library 44 34 Community Libraries 0 0 Kits w/discs 3 7 Refurbished 6 49 Barcode Replacement Project 1,069 1,349 Total 1,122 1,449

PHONOTAPES Central Library 2,815 1,415 Community Libraries 3,901 3,309 Tapes w/books 866 1,305 Refurbished 4,493 1,688 Total 12,075 7,717

176 1996 1995 COl\1PACT DISCS Discs 3,417 2,106 Manuals 37 43 Refurbished 1,153 1,159 Total 4,607 3,308

CD-ROMS Discs 65 26 Manuals 59 27

VIDEOCASSETIES Central Library 676 745 Community Libraries 650 520 Kits w/books 78 55 Refurbished 115 115 Total 1,519 1,435

MICROFILM 752 540

REPAIRS Plastiklear, relabel, etc. 2,160 2,565

MUNIC~ALINFORMATIONLIBRARY 859 708

CIRCULATION DISCHARGE Books discharged 4,296 NIA Books trapped for holds 163 NIA

MISCELLANEOUS Tattle-tape: Retrospective audiovisual 372 NIA Tattle-tape: Hosmer books 2,230 NIA Retrospective mass-market paperbacks 141 NIA Special Collections mylar wrap 25 NIA

177 CATALOG/PROCESSING DEPARTMENT Staff Complement

1996

CATALOG UNIT

David Klaiber Librarian V January 1 - December 31 Darryl Barrett Librarian II January 1 - December 31 Nina Biddle Librarian II January 1 - April 26 Scott Markham Librarian II January 1 - December 21 Lisa Polee Library Aide II January 1 - June 9 Librarian II1 June 10 - December 31 Diane Tvedt Library Assistant I January 1 - December 31 Betty Bauer Bibliographic Control Clerk January 1 - December 31 Nicholas Banitt Library Aide II October 28 - December 31 Eric Benson Library Aide II January 1 - December 31 Carrie Brunsberg Library Aide II .5 January 1 - December 31 Violet Carpenter Library Aide II January 1 - December 31 Pat Hengemuhle Library Aide II January 1 - December 31 Jay Holtzapple Library Aide II January 1 - December 31 Georgianna Tiggas Library Aide II .5 January 1 - December 31 Library Aide II2 January 1 - August 7 Guri Belgum Library Aide I January 1 - December 31 Gloria Hirt Library Aide I January 1 - December 31 Joanne Van Hale Library Aide I January 1 - December 31 Trang Truong Intern June 21 - August 7

1Position created by Library Board action 2Position eliminated by Library Board action

178 PROCESSING UNIT

Staff Complement 1996

Tamerra Wallingford Processing Clerk January 1 - December 31 Kebede Belay Processing Aide January 1 - December 31 Leo Bond III Processing Aide January 1 - December 31 Tracy Brown Processing Aide January 1 - December 31 Carolyn McNeil Processing Aide January 1 - February 15 Abdulahi Mohamoud Processing Aide January 1 - December 31 Dorothy Richter Processing Aide January 1 - December 31 Terence Winstead Processing Aide May 13 - December 31

179 CATALOG/PROCESSING DEPARTMENT Staff Activities

1996

David Klaiber Memberships American Library Association --Association for Library Collections and Technical Services (ALCTS) Music Library Association Music OCLC Users Group

Conferences, meetings MINITEX/OCLC Users Group Meeting, St. Paul, October 4

Classes, \Vorkshops MINITEX/OCLC Format Integration Phase 2, February 26 MINITEX/OCLC Passport for Windo\Vs Training Session, October 17

Committees MELSA Cataloging Interest Group MPL Automation Revie\V Group Chair, MPL Cataloging Functional Revie\V Team Co-chair, MPL Online Catalog Functional Revie\V Team MPL Web Management Team

Darryl Barrett Memberships American Library Association --Association of College and Research Libraries Art Libraries Society of North America (ARLIS) Art Libraries Society of North America. T\Vin Cities Chapter Music Library Association MPL Staff Association

Conferences, meetings ALA Annual Conference, Ne\V York, NY, July 4-10

Classes, \Vorkshops MINITEX/OCLC Format Integration Phase 2, March 1

180 Betty Bauer Memberships MPL Staff Association

Vi Carpenter Memberships MPL Staff Association

Jay Holtzapple Memberships MPL Staff Association

Scott Markham Memberships American Library Association --Association for Library Collections and Technical Services (ALCTS) --Public Library Association --Social Responsibilities Round Table Minnesota Library Association --Technical Services Division --Social Responsibilities Round Table Online Audiovisual Catalogers, Inc. MPL Staff Association --Association Treasurer: 1996-1997

Committees MPL New Technology Training Model Subcommittee MPL/Friends of MPL Committee on Pride Festival Event for 1996

Conferences, meetings Online Audiovisual Catalogers Conferences, Denton, TX, October 2-5

Classes, Workshops MINITEX/OCLC Format Integration Phase 2, February 26

Lisa Polee Memberships American Library Association Beta Phi Mu (International Library and Information Science Honor Society) MPL Cataloging Functional Review Team

Gigi Tiggas Committees MPL Cataloging Functional Review Team

181 Dee Tvedt Memberships MPL Staff Association

Joanne Van Hale Memberships MPL Staff Association

182 CIRCULATION DEPARTMENT Annual Report

1996

The year was dominated by the most significant change to the department since the arrival of the automated system: the replacement of our pass around security system with a system where staff desensitize the tattletape at check out and resensitize the tattletape when items are returned. The present system had been in place since the early 1970's and was clearly showing signs of age. A change was also necessary to take advantage of the self check out terminals where patrons can check out their books without staff assistance. The advantages offered by the self check out were not the only reason why the security system was replaced. The old security system required staff to pass material around the alarm system after check out. This repetitive motion was found to be physically stressful to staff. The system required a separate entrance and exit gate system which staff had to enforce when patrons attempted to exit the building through the entrance gates. The layout required the physical separation of the three major circulation functions of charge, registration and returns. This was quite inconvenient for patrons and cumbersome when scheduling staff.

After the Library closed on December 17, construction workers demolished the old charge lanes. A 3M technician installed the new security system and the self check out terminals the next day. Patron reaction to the selfcheck out machines has been positive. Staff reaction to the new security system was mixed and 1997 will be a year of trail and error as we become used to the new system. The major problem is how to deal with material that has the old tattletape strips that can not be turned off and with media that has strips incorrectly placed.

The new library cards proved to be as popular as last year, to the point where we ran out of them early in the year. A change in vendors and an increase in usage resulted in a shortage that forced us to create a temporary paper card until more cards could be delivered. The paper card was then exchanged for the regular plastic card.

The library experienced a major problem with the delivery service that is used to ship our material that is returned at MELSA libraries. Delays in receiving material and incorrect routing were solved by a restructuring by the delivery service.

The year also featured a number of success stories. As part of the Tech Initiatives program the department's 286 personal computer was replaced with a new Pentium PC. The new machine features the Microsoft office suite and a CD ROM drive. Staff have found the new software very easy to use and several statistical reports were modified in order to take full advantage of the improvements. Baker and Taylor's B & T Link software was also installed as an aid to finding replacement prices. This CD-ROM product is a major

183 improvement over text sources because of its faster search time and the inclusion of out of print titles.

We continue to try to improve our bills to help clarify that the amount owing is for the replacement of the material and not a fine. By using narrower paper and a change in how the EDP staff cut and burst the notices, we gained additional space for explanatory text and eliminated the need for staff to further trim the notices so they would fit in a standard envelope. Our telephone renewal system was also updated with new messages that give patrons additional information about how to renew material.

Several major changes in circulation policy and procedures were made in 1996: Video cassettes can now be returned at any MELSA library and videos and compact discs can now be renewed. A 15% service fee is now added when patrons are paying for lost material. The service fee is an attempt to recoup some of the costs inherent in replacing material. The City Attorney has been asked to review our data privacy policy in the wake of changes in state law. We hope to gain a more flexible approach to an issue that frustrates staff and patrons alike. We also saw the first circulation of bar-coded mass market paperbacks. Identification labels were affixed to the front of the book indicating that they are bar-coded and subject to fines if returned late. Circulation staff took over from Collections Maintenance the task of searching for items that patrons have reported returned. Finally a new missing type MS:PRRPO was developed to indicate when a replacement tape or booklet has been ordered for a multi tape set.

1996 was a year of major changes for the circulation department and in the coming year we will continue to evolve as we take full advantage of selfcheck out and the new service layout. The Library also has plans to replace our integrated library system. Circulation Department staff are represented on the teams drafting the circulation requirements for the RFP. The new system holds the promise of resolving some long standing issues with renewals, holds and improvements in our hold notification system. Along with training staff on the circulation functions of the new system, we will also include a new focus on customer service. Respectfully submitted,

Michael C. McClellan Jr. Circulation Department Supervisor

184 CIRCULATION DEPARTMENT

Staff Complement 1996

Michael McClellan Supervisor, Circulation January 1 - December 31 Barbara Croftl Circulation Department Clerk January 1 - December 31 LeRoy Pulles Library Aide II January 1 - December 31 Mulugeta Araya Library Aide I January 1 - December 31 Michael Blanks Library Aide I January 1 - September 1 Harold Booker Library Aide I January 1 - December 31 Laura D'Antonio Library Aide I January 1 - March 3 Joyce Johnson Library Aide I January 1 - December 31 Anita Kent Library Aide I January 8 - March 16 Mary MacLean Library Aide I January 1 - December 31 Olaseinde Ogunrinde Library Aide I January 1 - December 31 Dale Sandberg Library Aide I January 1 - December 31 Rebecca South Library Aide I April 29 - December 31 Michael Tiffany Library Aide I April 29 - December 31 Jacqueline Wade Library Aide I January 1 - December 31 Barbara Wuomos Library Aide I January 1 - December 31 Iva Anderson Library Aide I .5 January 1 - September 17 Emilia Bernat Library Aide I .5 January 1 - December 31 Teresa Mercier Library Aide I .5 February 26 - December 31 Mohamed Noor Library Aide I .5 March 11 - December 31 Robyn Pal-Freeman Library Aide I .5 February 26 - December 31 Alesia Schuth Library Aide I .5 January 1 - December 31 Peg Johnson Library Aide I .5, Temporary January 1 - December 31 Irene Roessler Library Aide I .5, Temporary January 1 - November 22 Peter Rosenthal Library Aide I .5, Temporary January 1 - December 31

185 CIRCULATION DEPARTMENT

Central Library Circulation Statistics

1996

1996 1995 Gain/(Loss) Days Open 304 305 1 Gate Count 726,127 787,062 (60,935) Total Charge Transactions 835,906 921,400 (85,494)

Registration Statistics 1996 1995 Gain/(Loss) Free Cards 23,328 22,689 639 Paid Cards 12 13 (1) Applications for MELSA Cards 5,480 5,285 195

186 ELECTRONIC DATA PROCESSING DEPARTMENT

Annual Report 1996

EDP staff experienced increased demand for support as the Technical Initiatives plans were implemented. Pentium PCs were installed as the standard for Windows applications.

A local area network (LAN) using Windows NT was begun at Central. Networked services include access to CD-ROM reference products, our home page and the World Wide Web.

Operational changes resulted in reductions in printer paper use and in Circulation Department labor. Changes in mid-week processing allow new items to be available to patrons more frequently.

The Geac system was up 97.9% of contracted maintenance hours. This exceeds our expectations for an aging system.

Implementing self-checkout presented many challenges which ultimately were overcome and the systems installed.

Training was a focus in 1996. Windows 3.11 and Microsoft Office are quickly becoming standard, replacing WordPerfect. A computer lab for staff is planned and a software training coordinator has been hired.

Respectfully submitted,

Marsha Fralick Chief, Technical Services

187 ELECTRONIC DATA PROCESSING DEPARTMENT

Staff Complement 1996

Greg Olson Supervisor Operations (permit) February 26 - December 31

Norma Brown Computer Operator-III January 1 - December 31

Randen Erickson Program Analyst January 1 - December 31

Jeffrey Hotchkiss Systems Analyst/Programmer-II January 1 - December 31

Ahmed Omar Computer Operator-II January 1 - December 31

Thomas Roe Computer Technician January 1 - December 31

Degracias Sioco Systems Analyst/Programmer-I January 1 - December 31

Judith Thompson Software Training Coordinator November 18 - December 31

Dennie Williams Computer Operator II. 5 March 19 - December 31

188 ELECTRONIC DATA PROCESSING DEPARTMENT

Staff Activities 1996

Norma Brown Classes, Committees and Workshops Soaring to Excellence II.

Jeff Hotchkiss Classes, Committees and Workshops Microsoft NT.

189 REPORT OF THE MINNEAPOLIS ATHENAEUM FOR THE YEAR 1996

To the Board of Directors:

This one hundred thirty-seventh annual report of the Minneapolis Athenaeum marks the one hundred eleventh year of its association by contract with the Minneapolis Public Library and the twelfth year of its first fifty year contract.

STAFF AND BOARD OF DIRECTORS Audrey Aye continued to perform secretarial and bookkeeping functions on behalf of the Athenaeum throughout most of 1996. During her maternity leave of January 10 - March 6, Gary Berman and Diane Pfeifer assisted with Athenaeum business.

The Board of Directors met six times in 1996. Three regular meetings took place on March 5, June 11 (the annual meeting), and November 5. Three executive sessions convened on January 11, July 18, and October 3.

During 1996 with the exception of the almost two month hiatus noted above there were no changes in the staff, the Board of Directors, or the officers serving the Athenaeum.

At the meeting of March 5 the President gave a progress report on the survey of some approximately 110,000 titles purchased by the Athenaeum. The restoration of volumes transferred back into the rare book collections from the general collections will need to be addressed in the future. The Athenaeum Librarian spoke of the brochure, handout, and display of items from the History of Books and Printing Collection envisioned for the March 21, 1996 opening of a monthly series of private tours to rare book collections in the Twin Cities, inaugurated by the Friends of the Minneapolis Public Library under Margy Ligon. The Board approved the following resolution drawn up by Raymond Reister:

Resolution

Whereas, on November 1, 1994, John Parker was elected President of the Minneapolis Athenaeum and during the ensuing year he has performed the duties of that office in an extraordinarily able and diplomatic manner demonstrating:

1. thorough knowledge of the strengths and weaknesses of the Athenaeum;

2. a brilliant and well thought out vision for our future;

190 3. the ability to establish wise priorities, and in his ever quiet, pleasant, yet committed manner, insure that those objectives are being met;

4. an ability to work well with, and inspire the confidence of the Board of the Athenaeum and all of those who perform professional services for us;

5. an ability to work with the Minneapolis Library Board and its staff, doing so with a sense of understanding, mutual respect and cooperation; and

6. a willingness to give of himself, his experience, and his time far beyond what should be expected.

Now Therefore, the Board of the Athenaeum acknowledges John's extraordinary leadership during the last year, and thanks him sincerely for his contributions to this organization.

At the meeting of June 11 B. J. Lillehei and the Athenaeum Librarian reported on their recommendations for the reupholstery of the thirteen chairs in the board room. The Board passed a motion to show appreciation to the Minneapolis Public Library for all they had done to expedite the shift of Athenaeum holdings from the general collections back to the rare book collections.

At the meeting of November 5 the Athenaeum Librarian reported on the seventh in a series of tours of rare book collections sponsored by The Friends of the Minneapolis Public Library. It took place November 19 and highlighted the Heffelfinger Aesop's and Others' Fables Collection. He also proposed a separate fund be created to honor Mrs. Heffelfinger. The Board passed a motion to have the Minneapolis Athenaeum Librarian write an article of 50 - 100 words in each issue of Speaking Volumes on any current acquisition or activity of the Minneapolis Athenaeum. The library assumed total responsibility for the reupholstery of the thirteen chairs in the board room. The Board approved the following resolution presented by the Treasurer:

Resolution

Resolved, that the Board authorize the Treasurer and Independent Auditor to review the accounts, assets and liabilities of the Athenaeum with the objective of determining the feasibility and cost of conforming the financial reporting of the corporation to pronouncements issued by the Financial Accounting Standards Board that are applicable to the Athenaeum, and, if determined to be feasible and cost effective, to develop a recommendation

191 and implementation plan for consideration by the Board at a meeting to be called by the President prior to January 31, 1997.

COLLECTION DEVELOPMENT According to the Catalog Department the total number of volumes in the Athenaeum general and rare book collections as of January 1, 1997 was 99,309. During 1996 there were 651 withdrawals and 117 additions. A report from the Catalog Department showed that on January 2, 1997 the Spencer Collection had 1,533 barcoded items; the Exploration and Travel Collection, 724; the Indians of North America Collection, 442; and the Heffelfinger Collection, 319. The total for these four collections is 3,018. Barcoded items in the History of Books and Printing and Bibliography Collections are currently lumped with the holdings in the Special Collections Department. Unbarcoded monographs or sets and periodicals together with some 1906 volumes as of November 5 transferred back into room 412 and 41 7A are also excluded.

The monies which had accumulated in the checking accounts from 1991 until 1995 were spent down to current allocations in 1996. If expenditures for continuations, periodicals, reference materials, and non-book costs are excluded, $6,902.50 and £250.00 were spent from the Spencer Fund and $7,867.50 and £700.00 were spent from the General Fund for rare books in 1996. $8,069.00 was spent on the Heffelfinger Collection; $6,656.00, and £950.00, on the Spencer Collection. Three books totaling $281.00 were purchased as a result of attendance at the Sixth Midwest Bookhunters Twin Cities Bookfair on July 13.

Rather than listing noteworthy additions from 1996 in this report, the Athenaeum Librarian refers the reader to the retained lists of annotations accompanying all monographs purchased in 1996. Beginning in October 1997 selected acquisitions will also appear in the one page insert on the Minneapolis Athenaeum/Special Collections Department to appear semi­ annually in Speaking Volumes, a monthly newsletter published jointly by the Minneapolis Public Library and The Friends of the Minneapolis Public Library.

Much time was spent in 1996 executing the move of materials back from the general collections in the stacks to the rare book collections in Rooms 412 and 417 A and on the third floor. In January materials were moved to the third floor to free space. Furniture was moved into the old Board Room in May while bookcases were repositioned in the new Board Room to accommodate more History of Books and Printing Collection books. Two wooden bookcases were moved into the ell. In the summer roller shelves were installed in Room 412 to hold flat folios while shifting in the vault took place with all collections left after the removal of History of Books and Printing Collection items. Slips were created expressly for barcoded items being returned from the general stacks and withdrawn items being returned from the general stacks for potential sale. The designation SCA TH was resurrected to tag the former items in the computer catalog.

192 GIFTS In March Voyageur Press presented the Athenaeum with a copy of Loons: Song of the Wild in appreciation for photographs taken from books in the Spencer Collection and used in the 1996 publication. Also in March eight miniature books of the Arcadian Press in Racine, Wisconsin were given in honorem Barbara Kaerwer. These items will be added to the Spencer Natural History and History of Books and Printing Collections. In April Raymond Reister gave $50.00 for the History of Books and Printing Collection in honorem Carol Heckman Morrison. In June another check for $700.00 was received to facilitate the transfer project.

CONSERVATION Rising temperatures in February and August caused damp carpeting and wet floors from overloaded drip pans in Room 412. In November retarring of the roof over the vault began. At the November 5 meeting the Board authorized a special case be made to house a book which had been pulled from the stacks. It was printed in 1840 and bore a Minneapolis Athenaeum bookplate dated October 14, 1861. The Preservation Committee of the Minneapolis Public Library committed $3,000.00 in 1996 to restore books in the Athenaeum rare book collections. With the departure of Scott Husby for a full-time appointment at Princeton University, for the first time since February 1974, the major preservation of the rare book collections passed to a new hand-bookbinder, Valerie Lien. She was responsible for treating the following:

1. Swainson, William, 1789 - 1855. Zoological Illustrations. London: Baldwin, 1820- 1823. Vol. 3. 2. Dodsley, Robert, 1703 - 1764. Select Fables of Esop and Other Fabulists. Philadelphia: Joseph James, [1790?]. Newed. 3. Gosse, Philip Henry, 1810 - 1888. A Naturalist's Sojourn in Jamaica. London: Longmans, 1851. 4. The Phrygian Fabulist. London: Printed by W. D., 1650. 5. Bigelow, Jacob, 1786 - 1879. Florula Bostoniensis. Boston: Cummings, Hilliard, & Co., 1824. 6. Nuttall, Thomas, 1786 - 1859. An Introduction to Systematic and Physiological Botany: Cambridge, MA: Hilliard and Brown, 1830. 2nd ed. 7. Maund, Benjamin, 1790 - 1863. The Botanic Garden. London: Simpkin and Marshall, 1825 -. Vol. 6. 8. Godman, John Davidson, 1794 - 1830. American Natural History. Philadelphia: Hunt & Son, 1846. 3rd ed. 2 vols. in 1. 9. Brown, Thomas, 1785 - 1862. Popular Natural History. London, Edinburgh & Dublin: A. Fullarton & Co., [1848]. Vol. 2.

193 10. Sudre, Leopold Maurice Pierre, 1855 -. Les Sources du Roman de Renart. Paris: E. Bouillon, 1893. 11. Koehler, Johann David, 1684 - 1755. Descriptio Orbis Antigui in XLIV Tabulis. Nuremberg: [1720?]. 12. Aesop. Aesop's Fables. Ithaca, NY: 1950. 13. La Fontaine, Jean de, 1621 - 1695. Fables Choisies. A. Bouillon: Societe typographique, 1776. Vol. 1.

PUBLICITY The President penned the lead article entitled "Renewal at the Minneapolis Athenaeum" for the August 1996 issue of The Forum: Newsletter of the Minnesota Independent Scholars' Forum. Perhaps the greatest exposure of the collections in 1996 resulted from two exhibitions/presentations/publications and posters tied to a series of tours of rare book collections in the Twin Cities sponsored by The Friends of the Minneapolis Public Library. A tour of the History of Books and Printing Collection on March 21 inaugurated the series. On November 19, the 94th birthday of Mrs. Heffelfinger, once again the Friends turned to the Athenaeum and the Aesop Collection bearing Mrs. Heffelfinger's name. Although the talk on each night may already have been forgotten, the two posters framed and installed on the third floor, together with two brochures citing all items on display for each show, are lasting testaments to the visibility of these two Athenaeum collections in 1996.

Respectfully submitted,

Edward R. Kukla Athenaeum Librarian

194 MINNEAPOLIS PUBLIC LIBRARY

ANNUAL REPORT OF THE DIRECTOR

ANNUAL REPORTS OF DEPARTMENTS, COMMUNITY LIBRARIES, ATHENAEUM

1996

Volume II MINNEAPOLIS PUBLIC LIBRARY

ANNUAL REPORT

VOLUME II

COMMUNITY LIBRARIES

1996

Chier of Community Libraries ...... I Community Libraries Collection Development Office ...... l l Young Adult Services ...... 79

Community Lihraries l)istrict I ...... 89 Bookmobile ...... 91 North Regional ...... 96 Northeast ...... I 04 Su1nncr ...... 11 l Webber Park ...... 117

District 11 ...... 122 franklin ...... 125 Franklin Learning Center ...... 130 Linden 1Iills ...... 135 Walker...... 14 l

District III ...... 14 7 II0sn1er ...... l49 Nokon1is ...... 153 Washburn ...... 158

District JV ...... 166 East Lake ...... 167 Pierre Bottineau ...... 171 Roosevelt ...... 175 Southeast ...... 179 CHIEF OF COMMUNITY LIBRARIES Annual Report

1996

During 1996, the fourteen community libraries contributed to Minneapolis Public Library's goal to be the City's "key symbol of the importance of education, lifelong learning, and intellectual freedom." Community Libraries continued to respond to changing communities by recognizing emerging information needs and developing customer-driven programs and services to strengthen neighborhoods and serve all people of Minneapolis. Staff kept up their tradition of dedicated, intelligent and spirited service to the community. From bilingual story times for children to introducing public Internet access, Community Libraries service stretched and grew as staff reached out to new users while providing service to our traditional clientele.

Statistics illustrate the changing nature of service. Whereas circulation decreased 4% in 1996 compared to the previous year, reference and directional questions increased 4%. Indeed, staff members report that despite decreases in circulation, they feel busier than ever. In the 1996 collection surveys, over half the community librarians reported that their libraries' roles had become more informational since 1990.

The fact that 36,000 people visited Walker Library just in the last three months of the year illustrates the dynamic and essential role Community Libraries play, now more than ever, in the life of the City. These days, the neighborhood library is transforming itself from a place where people just read and check out books to something more. Today, libraries throughout the City are lively gathering places for adults using computer information resources, teens seeking homework assistance, children attending story hours, leisure readers browsing magazines and newspapers, and new immigrants learning English. So, along with providing a top notch collection of books and other library materials, libraries continue to rise to the challenges of community demand with programs and services as well as books.

Key accomplishments in 1996 encompassed new and strengthened collaborations with neighborhoods and agencies; a vigorous and proactive commitment to children and youth; advances in nontraditional services like Franklin Leaming Center and the Bookmobile; hosting successful and fun community celebrations; increased use of technological resources for the public and staff; and implementation of capital projects and facility improvements. As always, the popular, appealing, up-to-date book and non-print collections in the community libraries proved to be one of Minneapolis's greatest assets.

Collaborative efforts reached a new high as staff worked with agencies and neighborhoods to improve the quality of life for children and young adults through stronger libraries. Community Libraries received three significant grants from the Minnesota Department of Children, Families and Learning. Hosmer Library's children's collection will be boosted by a $25,000

1 award to support purchase of academically enriching library materials. Teens and younger school-age children will find an expanded Homework Helper service at Franklin thanks to a $30,300 grant. The money also will be used to purchase computers, educational software and materials to assist youth with their school work. The third grant, for $10,000, will allow MPL's six Homework Helper Centers to expand into evening hours and school break periods, and to purchase educational skills-building CD-ROM software for each Center. These grants were awarded as a result of the efforts and foresight of the Community and District Librarians and Youth Services Coordinator who were commended for their successful collaboration.

Community Librarians also worked their local Neighborhood Revitalization Programs (NRP) throughout the City. Roosevelt Library's partnership with the Standish/Ericcson Neighborhood Association (SENA) resulted in a $5,000 grant to the library for the purchase of a computer workstation with software for children and young adults. SENA also underscored the importance of the library as a primary information resource with a $2,500 NRP grant to purchase library materials on the subject of home improvement. In Northeast Minneapolis, one of Pierre Bottineau's adjacent neighborhood groups, Saint Anthony West Organization, designated $10,000 to "make Pierre Bottineau a more user friendly library." An advisory committee is consulting with Pierre Bottineau staff as plans are underway to purchase a family computer workstation and new furnishings for staff and public.

Community Libraries' long-standing commitment to children and youth becomes ever more meaningful as the City's youth population grows in numbers and in challenges. Library service to children forged ahead to respond to the diverse needs of children, including youngsters from other countries. "A mini-United Nations," is how one community librarian described a day in the life of her library. Thanks to a Children's Library Services Collaborative Grant, Franklin Library now provides a collection of Spanish children's books and bilingual Spanish/English books. The grant was supplemented in 1996 with a Minneapolis Public Schools grant for programming and outreach to families of Spanish-speaking children. Another MPL initiative launched in late 1996 will foster youth literacy. Called "Stepping Stones," the program will focus on literacy in families with children from birth to five years old.

More than 11,500 preschool and school-age children joined "The Colorful World of Library Kids" summer reading and activities program in 1996, almost 200 more than last year. Nearly half of the youngsters read at least ten books and more than 5,000 went on to read 15 or more books over the summer. In addition to experiencing books and building their reading skills, nearly 20,000 children attended a variety of free programs at all the libraries. Assisting with this successful program were 101 "Read Team" volunteers ages 10-15, each of whom contributed 12 or more hours to help the children and library staff.

Now in its fourth year, Young Adult Services continues to enrich the lives of many young people throughout the community. One of the Library's most sought after services is the Homework Helper Center program, which provides after school tutoring at six community libraries. Funded with a $40,000 grant from the Youth in Minneapolis After School Program

2 (Y-MAP), the Homework Helper Centers offer valuable, ongoing educational support for students. A new teen initiative funded by a $20,000 grant from the Minneapolis Youth Coordinating Board was launched in the fall. T.A.L.K., "Teen Advisors Letting us Know," is a program for teens to meet in community libraries and become actively involved in developing library services and programs.

For the first time, Young Adult Services worked with adjudicated teens at the Hennepin County Home School juvenile corrections facility, a pilot offshoot of a unique collaborative venture with Hennepin County Library. Known as "Great Transitions: Struggle, Change, Achieve," the program's positive results have paved the way for a long-range collaborative partnership between the two library systems, the school and three family services partnerships.

Another important program designed to respond to community needs is the Franklin Learning Center (FLC) which continued to rise to the challenges and opportunities of providing basic skills instruction to adults. FLC served about 450 learners from twenty-nine countries, 79% of whom enrolled to receive English as a Second Language instruction. The success of the Center would not have been possible without the dedication and commitment of the Literacy Coordinator and Instructor, and 86 volunteers who contributed nearly 5000 hours of time and energy. In 1997, thanks to a Community Development Block Grant and funds from the NRP, the Phillips Community Computer Center will open and provide area residents access to a staffed computing lab. Macintosh computers, Windows software and adaptive computers will be available to the public at no charge.

Bookmobile service experienced its first full year of operation in 1996. Whereas the prior year had been devoted to managing construction of the vehicle and building the new service, this year focused on launching, evaluating and marketing the "traveling library." Despite the growing pains, the Bookmobile has succeeded in its goal of reaching hundreds of people in Minneapolis who otherwise would not be in reach of library materials and services. As one patron commented, the Bookmobile "has allowed many people in our neighborhood to have their first real access to libraries. The bookmobile is a key component of the educational opportunities in this neighborhood for adults and children alike."

Several events and celebrations in 1996 helped raise public awareness of library services. A community celebration at North Regional marked the Library's twenty-five year anniversary with a reading by author Jon Hassler and tributes to retiring legislators, Senator Carl Kroening and, posthumously, Representative James Rice. In Uptown, Walker Library marked 85 years of library service with readings by Council Members, stories and activities for youngsters, and presentations by noted experts on library architecture, early transportation in Minneapolis, and the history of library service.

A festive groundbreaking held August 6 marked the start of the expansion and renovation for Hosmer Library. About one hundred people of all ages were on hand to celebrate and cheer as

3 the first shovel of earth was turned by Mayor Sharon Sayles Belton, Council Member Brian Herron and Library Board President Charlotte Anderson.

Recognizing that the journey to knowledge increasingly depends on computerized connections that bring new worlds of information into reach, Community Libraries played an integral role in providing the public with technological resources. In February, Northeast and Southeast Libraries entered a new chapter of library service when public access to the Internet and the World Wide Web was introduced on personal computers dedicated for self service Web browsing. For people with little or no experience using a computer, free tutoring sessions taught by volunteers were offered several times a week at each location.

Several capital projects were underway in 1996 to improve library facilities. The most notable project of the year was the Hosmer Library renovation and expansion. Early in the year, with the building plans underway, Hosmer became a focus of neighborhood attention. Numerous well-attended meetings held both at Hosmer and in the community demonstrated the area's interest and commitment to shaping their local library. Staff and neighborhood representatives also collaborated on the focus and resources for the addition of the Technology Learning Center, funded by the Neighborhood Revitalization Program through Central and Bryant neighborhoods.

As the plans, design and specifications progressed under the direction of project architects, Meyer, Scherer & Rockcastle, Library administration was also engaged in acquiring three adjacent properties scheduled for demolition. The Library worked with Central Neighborhood Improvement Association (CNIA) on exploring the feasibility of moving one of the houses to another location. After extensive study and discussion, the costs of moving the house and making it code-compliant proved to be prohibitive for the neighborhood to proceed. After Hosmer closed June 29th, site preparation began in earnest with asbestos abatement of the houses and library, and removal of a fuel tank and contaminated soil. Shaw-Lundquist Associates was awarded the construction contract and work began on schedule in September. The library is expected to reopen in the fall of 1997.

Other capital projects included Linden Hills Library, a subject of ongoing study and community collaboration. Library administration responded to the Linden Hills Library Advisory Committee's 1995 recommendations in a report to the Library Board in March. The Board authorized a feasibility study for remodeling and expanding the Library in accordance with the Committee's recommendation to consider only improvements within current lot lines. The feasibility study was conducted by The Leonard Parker Associates who presented a design option which met all program requirements, including the most important caveat of preserving the historic architecture and character of the building. The Board approved the feasibility study design, thus laying to rest the option to acquire property for expansion. This project will be part of the Board's 1997 annual review of funding requests to the Capital Long-Range Improvements Committee.

4 As a result of Walker Library's major capital improvements in 1995, planning began in the fall for public artwork as part of MPL' s commitment to earmark 1% of the project's total budget for art in the library. Seventy-five artists responded to the Library's call to present ideas for artwork that would appeal to people entering the Library, provide an image harmonious with the Library's interior and exterior plaza and surrounding neighborhood, and express the library's role in the community. The art jury selected a local artist who had visited the old Walker Library as a child and now uses the current facility with her own children. Unveiling of the artwork is scheduled for Spring of 1997.

In November, the Library Board named Mary Lawson to the position of Library Director. At year's end, the interim status of the Chief of Community Libraries still continues pending a reorganization of management.

Highlighting the accomplishments of 1995, one is again struck by the extraordinary talent, energy, intelligence and dedication demonstrated by the staff. Community Libraries staff has every right to feel proud that its efforts make a significant difference to thousands of Minneapolis citizens, young and old, every day.

Respectfully Submitted, 12f, Co:C~es

5 CHIEF OF COMMUNITY LIBRARIES Staff Complement

1996

Amy Ryan Interim Chief January- December Jane O'Brien Administrative Aide I January- December

6 COMMUNITY LIBRARIES

Staff Complement 1996

Substitutes - Librarians/Library Assistants

Bradshaw, Laurel Librarian II January 1 - December 31 Clark, Patrick Librarian II January 1 - December 31 De Grand, Paula Librarian II January 1 - August 31 Fawcett, Nancy Librarian II January 1 - December 31 Fogelson, Mechelle Librarian II November 12 - December 31 Guginio, Janice Librarian II January 1 - April 1 Hall, Lois Librarian II January 1 - December 31 Hanson, Anne Library Assistant January 1 - January 17 Heideman, Eric Librarian II January 1 - December 31 Henderson, Floyd Librarian II January 1 - December 31 Holte, Virginia Librarian II January 1 - December 31 Hurd, Carole Librarian II January 1 - December 31 Jensen, Teresa Librarian II January 1 - December 31 Long, Jennifer Librarian II January 1 - December 31 McConnell, Marilyn Library Assistant January 1 - December 31 McLaughlin, Denis Librarian II January 1 - December 31 McLaughlin, Mary Lee Librarian II January 1 - December 31 Millea Smith, Maureen Librarian II January 1 - December 31 Musumeci, Jo Ann Librarian II January 1 - December 31 O'Connell, Mary Pat Librarian II January 1 - December 31 Pederson, Eleanore Librarian II November 8 - December 31 Peterson, Joan Librarian II January 1 - December 31 Siegler, Marla Librarian II January 1 - December 31 Simenson, Laurie Librarian II January 1 - December 31 Spaulding, Douglas Librarian II November 8 - December 31 Till, Chris Librarian II January 1 - December 31 Winstead, Jean Library Assistant January 1- December 31

7 COMMUNITY LIBRARIES

Staff Complement 1996

Substitutes - Library Aides

Barrett, Thomas Library Aide January 1 - January 11 Bryant, Fredric Library Aide January 2 - December 31 Clapham, Katherine Library Aide January 1 - December 31 Conlon, Mary Ann Library Aide January 1 - December 31 De Oliveira, Elisabeth Library Aide January 1 - April 22 Elg, Barbara Library Aide January 1 December 31 Foley, Carla Library Aide January 1 December 31 Furth, Joanne Library Aide March 23 - December 31 Gilbert, Ann Library Aide January 1 - December 31 Granger, Linda Library Aide January 1 December 31 Griffith, Jan Library Aide January 1 - January 17 Gulla, Robert Library Aide January 1 - December 31 Hoopman, Joseph Library Aide November 18 - December 31 Lewis, Angela Library Aide January 1 - January 17 Lundquist, Karen Library Aide January 1 - December 31 Milewski, Sharon Library Aide January 1 - December 31 Nicholson, General Library Aide January 1 - July 8 Orr, Cathryn Library Aide January 1 - April 1 Passi, Jon Library Aide January 1 - December 31 Pruszynski, Catherine Library Aide January 1 - December 31 Remus, Brenda Library Aide January 1 - December 31 Robinson, Ronald Library Aide January 1 - December 31 Ruffin, Ellen Library Aide January 1 - December 31 Russell, Jerry Library Aide November 19 - December 31 Sroka, George Library Aide January 1 - December 31 Staubus, Yvonne Library Aide January 1 - December 31 Stephens, Vanessa Library Aide January 1 - December 31 Turnbull, Patricia Library Aide January 1 - December 31 Winstead, Lawrence Library Aide January 1 - December 31 Wood, Rebecca Library Aide January 1 - December 31 Zimmerman, Joanne Library Aide January 1 - October 20

8 CHIEF OF COMMUNITY LIBRARIES Staff Involvements

1996

Amy Ryan Memberships American Library Association Friends of the Minneapolis Public Library Leadership Minneapolis, Greater Minneapolis Chamber of Commerce Minnesota Center for Book Arts

Conferences, Classes, Workshops American Institute of Architects, Minnesota, Products Exhibition American Library Association, Annual Convention, New York City Friends ofMPL, Annual Meeting Hennepin County Library, Visioning Retreat for Future Library Services Hosmer Library Groundbreaking Celebration Hosmer Technology Leaming Center, Library/Community Advisory Team Linden Hills Library/Community Advisory Committee, Chair MPL Community Libraries Recognition Event MPL/HCL Joint Management Team Planning Committee Minneapolis Downtown Council, Membership Breakfasts Minneapolis Youth Coordinating Board, "Day of Listening" Minnesota Center for the Book, "Books in Minnesota's Future" Minnesota Citizens for the Arts, Awards Ceremony for Representative James Rice Neighborhood Revitalization Program, Conflict Resolution Work Team Neighborhood Revitalization Program, Management Review Team North Regional Library Twenty Fifth Anniversary Celebration Pierre Bottineau Library/Community Advisory Team University of Minnesota, Employer Education Service: "Breakfast with the Experts" Uptown Association's Annual Membership Meeting

Presentations Linden Hills Neighborhood Revitalization Program, "Working with Government"

Jane O'Brien Memberships Minneapolis Public Library Staff Association AFSCME Local 99

9 Boards, Committees Minneapolis Public Library - Ergonomic Committee/CHEWS.

Workshops Introduction to Windows, Civil Service Workshop

10 COMMUNITY LIBRARIES COLLECTION DEVELOPMENT OFFICE (CLCDO) Annual Report

1996

In contrast to the previous year 1996 was a much better one for the community library system (CLS) collection activities. Owing primarily to a carry over of periodical funds from 1995, the opening book budget of $651,765 was 16% greater than it was in 1995. Also restored to its 1994 level was the POP Rush budget, up 25% over 1995 to $100,000.

Adding the community library portion of the POP Rush budget - $60,000 - to the book budget boosted total available funds to $711,765. This figure does not include the community libraries' portion of the MELSA and LSCA funds. After factoring in the impact of POP Rush funds on the adult budget, the portion of the book budget allocated to adult materials was $389,687 or 60% of the total; the portion allocated to juvenile materials was $233,607 or 36% of the total; and the portion allocated to teen materials was $28,471 or 4% of the total.

The favorable 1996 budget meant that 1995 spending freezes placed on adult paperbacks, audio books, adult videos and recordings could be lifted. $19,026 was spent on adult audiobooks; Sally Munger and Mary Anne Campbell selected $4,801 worth of adult videos and Charlene Gabler and Sue Alexander-Frye selected $4,766 worth of juvenile videos in 1996. Demand for both videos and audiobooks has remained strong.

In late November it became apparent that selections representing $25,000 in committed funds were not going to arrive by year's end. This provided an opportunity to spend significant sums on reference titles, additional adult audiobooks and CD-ROM reference sources. Washburn was able to acquire Phonedisc; Washburn and Walker were able to acquire Street Atlas USA; and the district libraries and Southeast were able to obtain the first installment of their continuation to Contemporary Authors on CD. This last item is an exciting acquisition not only for its sophisticated searching capabilities but for the potential shelf space that it will free up in agencies which will no longer have to find space for the printed volumes of Contemporary Authors.

Funds from a variety of external sources once again extended community libraries' purchasing power. Hardaway funds totaling $3,720 were spent on westerns, mysteries and true adventure stories in large print format bringing the total amount spent for large print materials in 1996 to $23,286. $7,500 in LSCA funds allowed us to boost the total amount spent on teen materials to $27,083, 8% more than in 1995. An additional $3,512 in LSCA funds were spent on materials for adult learners throughout the community libraries, with Franklin, Hosmer, Sumner and North Regional being the primary recipients. In August MELSA collection management funds totaling $12,156 were added to the various current adult accounts. $1,047

11 from Heaton and Friends trust funds were spent on reference materials for agencies experiencing heavy in-house use of materials. Funds from the Walker-Hudson trust were designated to build Hosmer's opening day collection. Unfortunately the Acquisitions Department was not informed of the designation and a portion of these funds was mistakenly used for materials for other community libraries. When this was discovered late in the year uncommitted CLS book budget funds were redistributed to Hosmer replacement accounts to compensate for the misdirection of the trust funds. A gift of $3,000 from the Friends earmarked for strengthening collections of interest to new immigrants arrived in November. A grant of $20,000 in NRP funds from the Prospect Park and East River Road neighborhoods was received on behalf of the Bookmobile early in the year. Five hundred dollars of the amount was to fund the production of lawn signs announcing Bookmobile stop days in the Prospect Park and East River Road neighborhoods. The remaining $19,500 was earmarked for Bookmobile materials of particular interest to Prospect Park patrons. Through the efforts of Roy Woodstrom, Ann Christensen and Adela Peskorz $25,000 of special state money was obtained to support after school needs of Homer's juvenile and young adult patrons. This money will make a significant difference in the quality of Hosmer's collection and services when the doors reopen in 1997.

Even though the 1996 budget picture was relatively good, needs continued to outstrip available resources. The 1996 MPL operational plan as well as input from collection surveys, collection meetings and annual visits provided direction for the year's collection activities. $7,951 was spent on rebuilding ABE/ESL collections in seven agencies including Franklin where special attention was focused on obtaining duplicate copies of curriculum materials used in the Franklin Learning Center. Funds were earmarked to continue obtaining Spanish language materials for Franklin Library and materials of interest to Southeast Asian patrons at Sumner. Adult replacement budgets were increased somewhat in an effort to rebuild nonfiction collections.

Unfortunately the slight increases in replacement budgets were not enough to replenish collections increasingly affected by losses. In an effort to help adult selectors effectively spend their replacement budgets, coordinated orders were offered for books on art, automobile repair, pets and recovery. As usual collection development lists and bibliographies on popular topics were routinely annotated and distributed to community librarians for use in their individual replacement processes.

Once again book budget funds were stretched by transferring still useful reference books from InfoLine and the Central subject departments to the community libraries. The practice of transferring discarded but still current Popular Library titles was expanded. Previously devised as a means to supplement the Bookmobile's opening day collection, copies are now transferred to Hosmer or to other community libraries which might be missing copies of particular titles. Juvenile material weeds in excellent condition are routinely being transferred into Hosmer's collection.

12 Technological improvements continue to be made in the CLCDO. Both Carol Van Why and Jan Rogers received new Pentium PCs loaded with Microsoft (MS) Office software. Jan Rogers has begun to learn Word, has increased her Access skills and is currently experimenting with MS Network scheduling software to organize her routines. Internet access and the Pegasus e-mail package is now available on Carol Van Why's computer. Work on the publishers database has continued this year and Jan Rogers and Adela Peskorz have had initial discussions regarding addition of Adela's publishers catalogs to the CLCDO's existing database and files. The book budget database has been upgraded so that the monthly Bookmen quota reports can now be automatically generated from this database with just a few mouse clicks.

During the year Jan Rogers completed the final phase of the vacation planner streamlining project. In an effort to eliminate generating letters and stuffing envelopes Jan worked with Kristi Gibson to obtain pre-printed postcards to send to the various tourism agencies on behalf of the community libraries. Now all that remains to do each year is to update the address list and create and affix address labels to the postcards.

While the budget picture was somewhat rosy in 1996 a number of factors conspired to make the year seem less than successful from a collection development standpoint. Once again weed list production was abysmal. The number of lists produced was very low and the time between list request and production was frequently an unacceptable five months.

Staff vacancies in Acquisitions remained a concern, and it was not until September when Louise Merriam assumed the Acquisitions department head position. Again in 1996 acquisitions related concerns seemed to arise less from insufficient staffing than from Brodart performance. High demand titles ordered three and four months in advance of publication were frequently late in arriving. Replacement orders were consistently late in arriving and orders were frequently canceled by the vendor. These performance patterns were partially responsible for the need to spend $25,000 between late November and the end of the year in order to spend 100% of the budget.

While the grants of money described earlier in the report are certainly highlights of the year, the funds themselves are not transformed into responsive collections without significant additional effort. Retrospective collection building is the most time consuming type of collection work there is. Even with Hilary Posner assisting with the Prospect Park materials selection and Roy Woodstrom doing the lion's share of the Hosmer retrospective collection development, overseeing these activities and integrating them into the CLCDO work flow has been challenging. Even more challenging has been juggling unusually heavy committee responsibilities involving the new integrated library system, the CLS video collection reassignment and MPL web management with routine collection activities.

Access and security issues continued to frustrate staff and impact collections and circulation. Through the cooperation of the Catalog Department a small improvement in access was made. At present the Catalog Department is cataloging and processing a limited number of adult and

13 teen mass market paperbacks per month. These paperback are primarily fiction items which are published in original edition in paperback or which are no longer available in a standard hardcover edition. Unfortunately this effort represents only a small fraction of the $67,745 that was spent on all community library paperbacks in 1996.

Along with CDs paperbacks continue to be the most vulnerable to loss in the community libraries. This became more apparent in 1996 when it was found that an individual patron of many of the community libraries was checking out large quantities of uncataloged paperbacks, using a belt sander to remove library identification on the top and bottom edges of the books, and selling them to local used book dealers. Only an incompletely removed stamp on one of Roosevelt's science fiction titles alerted a concerned Uncle Hugo's employee to the practice. Fortunately for MPL he brought it to the attention of the CLCDO and since then stamping and circulation practices have been changed in an attempt to prevent this activity. While it may not have an impact on paperback losses the new materials security system installed at Walker in late 1996 may reduce the loss rate of the cataloged collection.

Overall community library circulation totaled 1,815,814 for 1996, down 4% from the 1995 figure of 1,887,749. Over the same period Central's overall circulation was down approximately 9%. 1996 adult circulation at 1,055,815 and juvenile circulation at 759,999 were down 3% and 5% respectively from 1995. In contrast to the downward trend Franklin and Pierre Bottineau both had overall circulation increases in 1996. While Walker Library was opened all of 1996 Hosmer Library was closed from July through December.

Categories of materials experiencing modest increases in the community libraries over 1995 were: adult cataloged fiction; adult cataloged non-fiction; teen cataloged non-fiction; adult videos; juvenile cataloged books and juvenile compact discs. Categories of materials experiencing the largest decreases over 1995 were: uncataloged adult, teen and juvenile paperbacks and juvenile cassettes.

Community library staff members report that despite decreases in circulation they feel busier than ever. In the 1996 collection surveys over half of the community librarians reported that their agencies' roles had become more informational since the "Collection Development Policy" had last been revised in 1990. If that is indeed the case it should not be surprising that circulation has declined somewhat. Informational materials are much more likely to be used in house as opposed to picture books and bestsellers which are normally checked out for use in the home. The availability of CD-ROM and Internet in homes in the more affluent neighborhoods has probably also had a limited impact on the use of the library for informational and homework purposes.

However, for citizens in the majority of Minneapolis neighborhoods libraries remain primary sources of information and educational support. Probably the most accurate indicator of widespread community support for library services has been the extent to which agencies throughout the city have sought to partner with MPL in 1996. Initiatives such as the

14 technology centers at Franklin and Hosmer and grants of collection money all reaffirm the value ofMPL and its services in the lives of the citizens of Minneapolis.

Respectfully submitted,

Carol Van Why Community Libraries Collection Development Manager

15 COMMUNITY LIBRARIES COLLECTION DEVELOPMENT OFFICE

Staff Complement

1996

Carol Van Why Librarian V January 1 - December 31 Janet Rogers Administrative Aide January 1 - December 31

16 COMMUNITY LIBRARIES COLLECTION DEVELOPMENT OFFICE

Staff Activities 1996

Carol B. Van Why Memberships American Library Association Librarian Supervisors Union of Minneapolis, Treasurer MELSA Collection Management Team Minneapolis Public Library Acquisitions T earn, Chair Automation Review Committee Preservation Committee Statistics and Measurements Task Force Minneapolis Public Library Staff Association Public Library Association

Conferences, Classes/Workshops Introduction to Access, Civil Service Workshop Staff Development Day 2/19 Children's Collection Development meeting 2/20 Prospect Park NRP Meeting 2/28 Young Adult Collection Development meeting 3/5 Adult Collection Development meeting 3/12 MPL Organizational Redesign meeting 3/13 HCL/MPL Manager's Meeting, Southdale 4/14 Community Libraries Recognition Breakfast 4/30 North Regional annual collection visit 5/7 Webber Park annual collection visit 5/8 Sumner annual collection visit 5/8 Northeast annual collection visit 5/9 Bookmobile annual collection visit 5/10 Southeast annual collection visit 5/15 Pierre Bottineau annual collection visit 5/16 Acquisitions and Access, U of M 5/20 MPL All Staff meeting 5/21 Nokomis annual collection visit 5/22 Washburn annual collection visit 5/23 Linden Hills annual collection visit 5/29 Walker annual collection visit 5/30 Franklin annual collection visit 5/31

17 Hosmer annual collection visit 6/11 Minneapolis Public Schools, visit with ABE Specialist Ann Ellen Kerr 6/11 Roosevelt annual collection visit 6/13 East Lake annual collection visit 6/18 MINITEX Seminar on Z39.50 6/26 Employee Assistance Programs meeting 9/17 DRA demonstration 11/21 State of the Library Meeting 12/2 Gaylord Demonstration 12/3 GEAC Demonstration 12/18 Various Web Management Team meetings, December 1996 Various vendor meetings throughout 1996 -A.RT. Press, Brodart, Cambridge, Contemporary, Demeo-Turtleback, Durkin Hayes, Econoclad, Ethnic News Watch, Facts on File, Globe Fearon, IAC, Macmillan, Marshall Cavendish, Newsbank, PBS Video, Permabound, Recorded Books, Thorndike Press, World Book

Janet Rogers Memberships AFSCME Local 99 Health and Welfare Committee, Chair - Local 99 (January through mid-April) Minneapolis Public Library Staff Association Welfare Committee, Chair Co-editor ofMPL staff "Gardening Newsletter"

Conference, Classes, Workshops The Exceptional Assistant 7/11 Introduction to Access 9/23 Introduction to Word/or Windows 10/2 Community Libraries Recognition Breakfast 4/30 Minneapolis Public Library All Staff meeting 5/22 Peer Mediation meeting 11/15 State of the Library meeting 12/11

18 MINNEAPOLIS PUBLIC LIBRARY - DETAILED CIRCULATION STATISTICS - 1996

:CIRCULATION BY MAJOR CATEGORIES ,------,I I :Adult :Adult :Teen :uncat. : Un cat. : Adult :Adult :Adult :Teen :Adult : Adult :Juv :uncat. :Juv :Juv :Juv : Cat. :cat. :cat. :Adult :Teen :one­ :vF :Period-:Period-:RDs CSs :Adult :Mice!- : ADULT : Cat. :Juv :vF :Period-:Ros css:Juv :Juv :JUVEN!LE:COMBINED :A;ency:Fic. :Nonfict. :Nonfict:Pbks. :Pbks. :shots :items :icals :ic!ls :cos :video :1aneous: TOTAL : Bool<.s : Pbk s. :Items:icals :cos :video :Misc.: TOTAL : TOTAL

!Bkmbl : 2,025 : 1,753 : 9 : 607 : 178 : 8 : 8 : 488 ! 57 : 127 : 19 ! 15 : 5, 29' : 8,184 : 1,248 : 0 : 87 ! 122 : 13 : 0 : 9,654 : 14,948 :

El 37,099 ! 51,156 ! 567 : 16,832 : 2,572 : 409 ! 378 ! 7,120 ! 442 : 8,680 ! 4,570 ! 217 : 130,042 ! 59,769 : 31,026 ! 0 : 684 ! 4,292 : 2,083 : 0 ! 97,854 ! 227,896 :

FR 8,855 : 9,911 : 127 : 4, S9 S : 588 ! lH: 101 : 1,720 l 257 ! 2,813 : 1,320 ! 90 : 30,521 l 16,250: 6,173 i 0 : 36 ! 1,343 : 1,021 : 0 : H, 823 : 55,3H : :------:------:------:------:------:------·------·------:------·------'------:------:------:------:------:------:-----:------:------:------:-----:------:------: HO ,, 135 ! 4,254 ! 71 ! 1,053 ! 157 ! 45 ! 16 ! 1,366 : 179 ! 949 : 352 ! 26 ! 12,603 ! 5,453 : 2,982 ! 0 : 77 ! 650 : 256 ! 0 : 9,418 : 22,021 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------: LH 25,510 ! 22,422 : 93 ! 6,596 ! 1,257 : 434 ! 236 : 4,130 : 558 ! 11,233 i 1,829 ! 266 ! 74,564 : 43,762 : 20,335 ! 0 : 991 ! 3,700 ! 653 ! 0 ! 69,441 : 144,005 : :------:------:------:------~------~------:------~------:------:------:------:------!------:------:------:------:-----:------:------:------~-----!------~------~ NK 32,487 : 35,677 : 166 : 14,428 : 3,198 ! 527 : 452 : 6,288 : 513 i 5,623 ! 908 ! 205 : 100,472 : 48,311 : 21,596 ! 1 : 1,143 : 4,292 : 1,077 ! 0 ! 76,420 ! 176,892 : :------·------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------: NR 31,292 ! 36,787 : 455 : 19,587 ! 2,158 ! 304 : 293 l 6,493 ! 766 : 13,535 : 1,223 : 102 : 112,995 : 44,213 ! 17,151 ! 0 : 587 ! 1,435 ! 722 : 0 ! 64,108 ! 177,103: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------: NE ! 28,896 : 30,745 ! 129 ! 20,368 ! 1,185 ! 428 ! 224 : 5,249 ! 306 : 6,284 ! 949 i 167 : 94,930 : 24,969 ! 15,875 ! 0 : 191 ! 1,263 l 1,002 l O i 43,300: 138,230 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------: ! PS : 3,404 : 3,344 : 100 : 2,584 ! 415 ! 127 : 7 : 953 ! 403 : 539 ! 60 : 9 ! 11,945 : 5,604 : 5,177 ! 0 ! 291 : 518 ! 422 : 0 ! 12,012 ! 23,957 : :------:------:------!------:------:------:------:------:------f------:------1------:------:------:------:------:-----:------:------:------:-----!------:------RO i 11,918 : 10,541 i 99 ! 8,365 ! 1,354 ! 318 ! 98 : 4,463 : 223 ! 2,047 : 760 : 70 : 40,256 : 21,590 ! 15,732 ! 0 : 889 ! 2,027 : 613 ! 0 ! 40,851 ! 81,107 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------SE 16,053 : 18,389 : 84 : 4,726 ! 611 : 112 ! 146 : 3,942 : 321 : 6,542 ! 889 ! 130 : 51,945 : 15,679 ! 4,805 : 0 : 541 : 2,052 : 715 ! 0: 23,792: 75,737 : :------:------:------:------:------:------r------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------SU ,,932 ! 6,736 : 341 ! 1,357 ! 1,429 : 129 ! 55 ! 1,823 ! 482 ! 816 ! 416 : 24 ! 18,540 ! 12,881 : 6,059 ! 0 : 520 : 974 ! 296 : 0 ! 20,730 : 39,270 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------W4 37,281 ! 53,132 : 358 ! 10,217 i 419 : 276 ! 240 ! 9,273 ! 557 : 13,641 : 1,618 ! 299 ! 127,311 ! 40,608 : 11,844 ! 0 ! 589 ! 3,146 : 392 : 0 ! 56,579: 183,890 :------:------:------:---- .--:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------1------:-----:------:------: WN 71,323 : 81,893 : 701 ! 26,332 : 2,965 ! 1,078 ! 584 :10,463 : 739 ! 16,655 : 1,086 : 386 ! 214,205 ! 125,436 ! 51,101 ! 0 : 1,379 ! 8,008 : 755 ! 0 i186,679 : 400,884 :------:------:------:------:------:------1------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------WP 9,832 : 6 I 418 : 97 : 6,762 ! 948 ! 226 : 56 : 3,239 : 324 : 1,600 ! 392 ! 298 : 30,192 i 15,613 ! 7,340 ! 0 : 347 ! 579 ! 459 : 0 : 24,338 : 54,530 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------! All 'I '0 !BiiNCHs: 325,042 ! 373,158: 3,397 : lH,409 :19,434: 4,565: 2,894 :67,010 l 6,127: 91,084 l16,391 : 2,304 :1,055,815 ! 468,322: 218,1.44 8,352 !34,401 :10,479 0 !759,999 :1,815,814 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------!Centrl: 128,785: 374,670: 76: 11,809: 1,353: 745 : 1,761 : 13,085 ! 62: 93,870 i69,854 :15,662: 711,732 : 91,476: 18,149: 15 ! 1,290 i 7,392 i 5,838 : 0 :124,160 ! 835,892 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------:------:-----:------:------1 I I I !GRANO I I I I :TOTAL : 453,827 : 747,828 : 3,473 : 156,218 :20,787 : 5,310 : 4,655 :80,095 : 6,189 ! 184,954 :86,245 :17,966 :1,767,547 : 579,798 : 236,593 : 16 : 9,642 :41,793 :16,317 ! o :884, 159 :2,651, 106 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:-- ,------:------:-----:------:------!------:-----:------:------MPLIC • DETAILED CIRCULATION STATISTICS· 1996

:CATA~OG:D ADULT F'.CTION CATEGORIES :PHONO?.ECORDING CATEGORIES

:Adult :Adult :Adult :Adult :Adult :Adult :Adult :TOTAL :Adult :other :All :ADULT :Juv :JUVENILE: !General :Mystery :Romance!Science:Teen :~estern:Foreign:Lrg Prt:ADULT : :Adult :Talkin;:Adult :Adult :Adult :RDCSCD :Juv :Talkin;:Juv :Juv :Ro,cs,co:coMBINED: :A;ency:Fiction :Fiction :Fiction:Fiction:Fiction:Fiction:Fiction:Fiction:FICTION :A;encr:Ro's :sook :cs's :cs's :co's :TOTAL :RD's :Books :cs's :co's : TOTAL : TOTAL : .------1··-----i·------,------I I I I ,------1··-----,------,------,------,----I I I I I I --1··--I .----I --.---I ---1I :Bkmbl : 854 : 540 : 143 : 117 : 56 : 2 : 0 : 313 : 2,025 : EL 0 : 96 : 24 : 120 : 7 : 127 : 0 : 47 : 74 : 1 : 122 : H9 :

EL 15,778 : 13,705 : 2,562 ! 2,217 : 1,055 : 522 : 0 : 1,260 : 37,099 : EL 52 : 2,028 : 1,354 : 3,382 : 5,246 : 8,680 : 5 : 200: 3,262: 825 : 4,292 : 12,972 : :------:------:------:------:------:------:------:------:------:------:------:------:------: FR 2,950 : 1,976 : 715 : 548 : 218 : 221 : 3:2,224: 8,855 : FR 8 : 709 : 986: 1,695: 1,110: 2,813 : 0 : 151 : 1,030: 162: 1,343: 4,156: :------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------: HO 1,667 : 1,311 : 319 : 158 : 122 : 29 : 0 : S29 : 4, 135 : : HO 1 : 191 : 289 : 480 : 468 : 9'9 : 0 : 26 : 569 : 55 : 650 : 1,599 : ~------:------:------~------:------:------:------:------:------:------: !------:--- ·---~------:------~------:------:------:------:------:------:------:---·-·--!------: LH 10,413 : 12,087 : 985 : 626 : S98 : 80 : 0 : 721 : 25,510 : LH 61 : 4,138 : 2,262 : 6,400 : 4,772 : 11,233 : 1 : 186 : 3,337 : 176 : 3,700 : 14,933 : :------:------:------:------:------:------:------:------:------:------: :------:------:------:------!------:------:------:------:------:------:------:----···-:------: : NK 13,766 : 11,787 : 2,529 : 1,321 : 628 ! 437 : 1 : 2,018 : 32,487 : NK : 24 : 1,731 : 1,201 : 2,932 : 2,667 : 5,623 I 59 : 86 : 3,500: 647 : 4,292: 9,915 : :------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------: NR : 10,547 : 10,485 : 2,232 : 1,294 : 633: 595: 0: 5,506 : 31,292 : NR 15 : 9,669 : 1.265 :10,934 : 2,586 : 13,535 : 4 : 1:0 : !,065: 256 : 1,435: 14,970 : :------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------: NE 11,096 : 11,062 : 2,195 l 1,655 : 472 l 1,067 : 3: 1,346 : 28,896 : NE I 22 : 2,605 : 1,624 : 4,229 : 2,033 : 6,284 : 10 : 110 : 970: 173 : 1,263: 7,547 : :------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------: PB 1,301 : 1,305 : 423 : 145 : 86 : 35 : 0 : 109 : 3,404 : : PB : 1 : 156 : 181 : 337 : 201 : 539 : 1 : 29 : 460 : 28 : 518 : 1,057 :------:------:------:------:------:------!------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------RO 4,995 : 4,489 : 1,272 : 446 : 398 : 112 : 0 : 206 : 11,918 : RO 26 : 708 : 388 : 1,096 : 925 : 2,047 : 14 : 51 : 1,765: 197 : 2,027 : 4,074 :------:------:------:------:------:------:------:------:------:------: :--- .--:------:------:------:------:------!------:------:------:------:------:------:------SE 7,436 : 5,790 ! 809 : 1,544 : 176 : 89 : 0 : 209 : 16,053 : SE 47 : 1,223 : 617 : 1,840 : 4,655: 6,542 : 3 : 99 ! 1,628 : 322 : 2,052 : 8,594 :------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------SU : 2,252: 1,145 l 692: 108: 315: 25: 0: 395: 4,932: : su 31: 280: 283: 563: 222: 816: ,: 36: 915: 19: 974: 1,190 :------!------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------WA 19,136: 11,776: 1,741 : 2,463: 663 : 156 : 5: 1,341 : 37,281 : : YA : 87 : 3,210 : 3,035 : 6,245 : 7,309 : 13,641 : 6 : 117 : 2,328 : 695 : 3,146: 16,787 :------:------:------:------:------:------:------:------:------:------: ,------,------·1·------,------,------,------·1·------.------,------,------.------,------1··------,I I I I I I I I I I I I I WN 33,776 : 24,696 : 4,154 : 3,373 : 2,201 : 387 : l: 2,735: 71,323: : WN : 114 : 7,348 : 2,401 : 9,749 : 6,792 : 16,655 : 0 : 395 : 6,997 : 616 : 8,008: 24,663 : :------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------: WP 3,330 : 4,029 : 1,330 : 26' : 149 : 63 : 0 : 667 : 9,832 : ! yp 2: 1,088 : 173: 1,261 : 337: 1,600: 1 : 86: 442: 50: 579: 2,179: :------:------1------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------:------:------:------:------:------:------: ~ ALL ~ : : : ALL :BRNCHS: 139,297: 116,183 :22,101 :16,279: 7,770: 3,820: 13 :19,579: 325,042: :BRNCHS: 491 :35,lBO :16,083 :sl,263 :39,330: 91,084: 108: 1,729 :28,342: 4,222: 34,401 :125,485: I t I I I I I I I I I I I l :------:------:------:------:------:------:------:------:------:------: I l I I I I • l •-•• 1•••-•••1-•• -,•••••••1•••••••1••• •1••• I :centr1: 66,592 : 34,377 : 5,167 : 9,526 : 1,273 : 1,099 : 1,910 : 8,841 : 128,785 : :centrl: 7,934 :26,524 :19,116 :45,640 :,o,296 : 93,870 : 278 \ 9U : 5,228 : 962 : 7,392 :101,262 : :------:------:------:------:------:------:------:------:------:------: :------:------:------:------·:------:------:------:------:------:------:------:---·----:------: :GRAND : :GRAND . ' I ' :TOTAL 205,889 : 150,560 :27,268 :25,805 : 9,043 : 4,919 : 1,923 :28,420 : 453,827 : :TOTAL 8,425 :61,704 :35,199 :96,903 :79,626: 184,954 386 2,653 :33,570 5,184 41,793 :226,747 I I I I I I I I I I t I I I :------:------:------:------:------:------:------:------:------:------: I •• 1• .... I • I I •• 1•••••••1•••••••••1•••• ••1••• I •• ••,••• •••1••••••••,••••• I

I N 0 I MPLIC · DETAILED CIRCULATION STATISTICS· 1996

:MISCELLANEOUS CATEGORIES :LARGE PRINT CATAGORIES :------: :------: :Inter- : !TOTAL :Juv. :Juve- ! TOTAL :Adult :Adult :Total :Pie· :Musicel:Sheet :Adult :Librarr:16mm !Adult :ADULT :Juvenile:R-T·M :nile :Juv. : TOTAL !Large P!Large P:Juvenil:Large P! :Agencr:tures !Scores !Music :cD-ROM's:Loan !Films :slides :other :MISC. :cD-ROM's:Peckets:other !MISC. :MISC. :Agencr:Fiction:Nonfict:Lerge P:Circula' :------:------:------:------:------:------:------!------:------:------:------:------:------:------:------:------: :------:------:------:------:------:Bkmbl : 0 : 0 : 0 : 0 : 0 : 15 : 0 : 0 : 0 : 15 : 0 : 0 : 0 : 0 : 15 : EL ! 313 : 37 : 1 ! 351 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: ,------1------,------,------,------I I I I I EL 2 : 0 : u: 18 : 11 : 141 : 0 : 0 : 0 : 216 : 1 : 0 : 0 : 1 : 217 ! : EL ! 1,260 : 294 ! 1 ! 1,555 :------:------:------:------:------:------:------:------:------:------:------!------:------:------:------:------: :------:------:------:------:------FR 0 : 0 : 13 : 3 : 0 : 74 ! 0 : 0 : 0 : 90 : 0 : 0 : 0 : 0 : 90 ! FR ! 2,224 ! 218 ! 1 ! 2,443 !------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------' I,------i------.------1------,------I I I I : HO ! 0 ! 0 : 13 ! 1 : 0 ! 12 : 0 : 0. ! 0 ! 26 : 0 ! 0 : 0 ! 0 : 26 : HO ! 529 ! 94 ! 0 ! 623 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------. LH : 3 ! 0 ! 99 : 18 ! 1 : 144 ! 0 ! 1 ! 0 ! 265 ! 0 : 0 ! 0 ! 0 : 26S LH 721 ! 89 : 1 : 811 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : NK ! 4 ! 0 : 60 : 0 ! 0 ! 141 ! 0 ! 0 ! 0 ! 205 ! 0 ! 0 ! 0 : 0 ! 20S NK ! 2,018 ! 151 ! 0 ! 2,169 ! ;------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : NR : 6 ! 0 : 19 ! 21 ! 19 ! 37 : 0 ! 0 ! 0 ! 102 ! 0 ! 0 : 0 ! 0 ! 102 NR : 5,506 ! 287 : 55 ! 5,848 ! I N...... :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------!------: I : NE ! 14 : 0 ! 48 : 6 : 0 : 99 : 0 ! 0 ! 0 ! 167 ! 0 ! 0 ! 0 : 0 ! 167 NE ! 1, 3H : 158 : 6 : 1,510 ! :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: PB : 0 ! 0 ! 4 ! 0 ! 1 ! 4 ! 0 : 0 ! 0 ! 9 ! 0 ! 0 ! 0 ! 0 ! 9 , PB ! 109 ! 27 : 0 ! 136 ! :------!------:------:------:------:------:------:------:------: ! RO O ! 0 ! 34 : 18 ! 0 ! 18 ! 0 ! 0 ! 0 ! 70 : 0 ! 0 ! 0 ! 0 ! 70 ! RO ! 206 ! H : 0 : 250 ! :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: SE 7 : 0 : 35 ! 22 ! 0 : 65 ! 0 : 1 : 0 : 129 ! 0 : 0 : 0 : 0 : 129 ! ! SE ! 209 : 42 ! 1 ! 252 ! :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: SU O ! 0 : 2 : 2 : 0 ! 20 ! 0 ! 0 ! 0 : H ! 0 : 0 ! 0 ! 0 ! 24 ! ! SU 395 ! 65 ! 1 ! 461 ! :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: WA 3 : 0 ! 77 ! 16 : 1 ! 202 : 0 : 0 ! 0 ! 299 ! 0 ! 0 ! 0 : 0 : 299 ! IIA : 1,341 ! 251 ! 1 ! 1,593 ! !------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: ! WN ! 9 ! 0 : 132 ! 22 : 3 ! 220 : 0 : 0 : 0 : 386 : 0 : 0 : 0 ! 0 ! 386 ! IIN ! 2,735 ! 431 ! 2 ! 3,168 ! :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: IIP 5 : 0 : 189 ! 7 : 0 : 96 : 0 : 0 : 0 : 297 : 1 : 0 : 0 : 1 : 298 : : IIP : 667 : 36 : 0 : 703 ! :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: I I : ALL I : ALL I :BRNCHS: 53 : 0 : 769 ! 154 : 36 ! 1,273 : 0 : 2 : 0 : 2,285 : 2 : 0 : 0 : 2 ! 2,287 : :BRNCHS:19,579 2,224 70 :21,873 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: :centrl: 3,080 : 0 : 8,420 ! 2,528 ! 215: 1,141: 0 : 241 ! 0 !15,625 : 35 : 0 : 0 : 35 :15,660 : :centrl: 8,841 : 1,387 : 99 :10,327 ! :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: I I I I I I I I :GRAND I I I I I I I !GRAND I :TOTAL : 3,133 ! 0 : 9,189 : 2,682 : 251 ! 2,414 : 0 : 243 ! 0 !17,910 : 37 ! 0 : 0 : 37 !17,947 ! :TOTAL :28,420 : 3,611 : 169 !32,200 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: :------:------:------:------: MINNEAPOLIS PUBLIC LIBRARY - DETAILED CIRCULATION STATISTICS - 1996 ------:CATALOGED JUVENILE BOOK CATAGORIES .------,I I :Juvenile:Juvenile:Juvenile :COMBINED: :Juvenile: :Juvenile:Juvenile :Juvenile:coMBINED !JUVENILE :Juvenile:Easy :Foreign :Large Print:JUVENILE:Juvenile:Easy :Juvenile:Foreign :Large Print:Encyclo-:JUVENILE :CATALOGED : :Agency:Fiction :Fiction :Fiction :Fiction :FICTION :Nonfict. :Nonfict. :Readers :Nonfict. :Nonfiction :oedias :NONFICTION:BOOK TOTAL: :------:------:------:------:------:------:------:------:------:------:------:------:------:------! :Bkmbl : 1,040 : 2,930 : 0 : l : 3,971 l 2,585 l 1,243 : 298 : 87 : 0 : 0 : 4,213 l 8 t 184 I I,------.------,------,------,------,------i------,------,------,------,------,------,------1------I I I I I I I I I I I I I : El 7,038: 19,856 l O: 0: 26,894: 21.130: 6,979: 4,123: H3: 1: 199: 32,875: 59,769 I.------.------,------,------,------,------i------,------,------.------1------,------.------,------I I I I I I I I I I I I I : FR 1,196: 5,930: 0: 1: 7,127: 5,319: 2,357 l 601: 846: 0: 0 l 9,123: 16,250 :------!------:------:------:------:------:------:------:------:------:------:------:------:------: HO : 497: 1,871 l O: 0: 2,368: 1,890: 771: 314: 58 l O: 52: 3,085: 5,453 :------:------:------:------:------:------:------:------:------:------:------:------!------:------: LH 4,716 : 17,635 l O : 1 l 22,352 : 13,394 : 5,173 : 2,530 : 226 : 0 l 87 : 21,410 : 43,762 :------:------:------:------:------:------:------:------:------:------:------:------:------:------: NK 5,201: 18,913: o_: 0: 2',114: 14,361: 5,409: 4,063: 91: 0: 273: 24,197: 48,311' :------:------:------:------:------:------:------:------:------:------:------:------:------:------I : NR : 5,058: 14,412: 0: 51: 19,521: 17,110: 5,795: 1,482: 253 l 4: 48: 24,692: 44,213 N N I :------:------:------:------:------:------:------:------:------:------:------:------:------:------: NE : 2,652 : 7,722 : 0 : 6: 10,380: 9,832: 2,919 : 1,620 : 218 : 0 l O l 14,589 : 24,969 :------:------:------:------:------:------:------:------:------:------:------:------:------:------: PB 386 : 2,001 : 0 l O l 2,387 : 2,132 l 898 : 176: 11 : 0: 0: 3,217: 5,604 :------:------:------:------:------:------:------:------:------:------:------:------:------:------: : RO : 1,978 : 9,528: 0 : 0 l 11,506: 4,434: 4,069 : 1,393: 117 : 0: 71 l 10,084 : 21,590: :------:------:------:------:------:------:------:------:------:------:------:------:- ·------:------: SE : 1,260: 7,487 l O l 1: 8,748: 5,288: 588: 962: 60: 0: 33: 6,931: 15,679 l :------:------:------:------:------:------:------:------:------:------:------:------:------:------! SU 1,349 : ,,170: 1 : 1 : 5,521 : 4,529 l 1,488 : 878 : 371 l 0 : 7,360 l - 12,881 l ,------1------.------,------,------.------,------.------,------,------.------.------.------,------.I I I I I I I 1 I 1 I I I I I l WA : 4,893: 15,248 l O l 1: 20,142: 13,455: 4,670: 2,113: 228: 0: 0: 20,466: 40,608: :------:------:------:------:------:------:------:------:------:------:------:------:------:------: IJN : 11,944 : 53,041 : 15 : 2 : 65,002 : 39,920 : 14,400 : 5,698 : 250 : 0 : 166 : 60,434 : 125,436 l :------:------:------:------:------:------:------:------!------:------:------:------:------:------IJP : l, 162 : 6,500 : 0 : 0 : 7, 662 : 51 169 : 2,073 : 654 : 55 : 0 : 0 : 7, 951 : 15,613 :------:------:------:------:------:------:------:------:------:------:------:------:------:------1 I I : All I I I :BRNCHS: 50,370 :187,244 : 16 : 65 :237,695 !160,548 : 58,832 : 26,905 : 3,3H : 5 : 1,023 l 250,627 : 488,322 1·---·-1·------,------.------,------,------.------,------.------,------,------.------,------,------I I I I I I I I I I I I I I :centrl: 9,463 : 25,608 : 6 : 91 l 35,168 l 37,485: 13,610: 1,901 l 3,288: 8 : 16 : 56,308 : 91,476 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:GRAND : : : :TOTAL 59,833 :212,852 22 156 :272,863 :198,033 : 72,442 : 28,806 : 6,602 : 13 : 1,039 : 306,935 l 579,798 _I_ _1 ______1 ______1 ______1 ______1••------~----•--•I•------'••••••••-- 1996 BOOK BUDGET REPORT - COMMUNITY LIBRARIES - December 1996

Account Budgetted Committed Spent Balance % Spent

lXX-000000 $31,244.57 $7,442.94 $34,724.06 ($10,922.43) lll.14% lXX-ENCYOO $600.00 $0.00 $644.00 ($44.00) 107.33% lXX-HNCLB $1,456.00 $615.31 $839.22 $1.47 57.64% lXX-PERIOO $0.00 $0.00 $0.00 $0.00 0.00% 1:XXTOTAL $33,300.57 $8,058.25 $36,207.28 ($10,964.96) 108.73% 2XX-OOOOOO $209,943.29 $39,653.00 $214,360.60 ($44,070.31) 102.10% 2XX-ABEOOO $8,772.00 $1,175.65 $7,951.40 ($355.05) 90.65% ---··---- 2XXTOTAL $218,715.29 $40,828.65 $222,312.00 ($44,425.36) 101.64% 3XX-1SHTOO $2,716.00 $124.57 $2,726.95 ($135.52) 100.40% 3XX-APABKM $30,547.64 $0.00 $30,554.65 ($7.01) 100.02% 3XX-VFOOOO $1,130.81 $66.06 $1,062.92 $1.83 94.00% 3:XXTOTAL $34,394.45 $190.63 $34,344.52 ($140.70) 99.85% 4XX-OOOOOO $7,595.94 $407.42 $7,295.77 ($107.25) 96.05% 4XX-CLBS00 $827.00 $0.00 $794.76 $32.24 96.10% 4XX-JTOOOO $0.00 $0.00 $0.00 $0.00 0.00% ------·- --- 4XX TOTAL $8,422.94 $407.42 $8,090.53 ($75.01) 96.05% SXX-000000 $44,343.63 $3,020.46 $41,997.97 ($674.80) 94.71 % ------·- SXXTOTAL $44,343.63 $3,020.46 $41,997.97 ($674.80) 94.71% 6XX-OOOOOO $129,lll.OO $26,652.30 $131,225.59 ($28,766.89) 101.64% ----·---·- 6:XXTOTAL $129,111.00 $26,652.30 $131,225.59 ($28, 766.89) 101.64% 7XX-TFOOOO $5,992.00 $259.77 $5,816.47 ($84.24) 97.07% 7XX-TNFOOO $10,201.00 $930.76 $9,338.40 ($68.16) 91.54% 7XX-TPABKM $6,664.31 $0.00 $6,807.46 ($143.15) 102.15% 7XX-TPACLB $500.00 $0.00 $269.98 $230.02 54.00% 7XX-1REPOO $1,539.97 $80.25 $1,499.38 ($39.66) 97.36% 7XXTOTAL $24,897.28 $1,270.78 $23,731.69 ($105.19) 95.32% 8XX-OOOOOO $38,286.85 $5,205.03 $34,850.18 ($1,768.36) 91.02 % 8XX-GED000 $0.00 $0.00 $0.00 $0.00 0.00% 8XX-TRDPAO $0.00 $0.00 $0.00 $0.00 0.00% 8:XXTOTAL $38,286.85 $5,205.03 $34,850.18 ($1,768.36) 91.02% 9XX-OOOOOO $24,157.56 $93.79 $24,205.84 ($142.07) 100.20% 9:XXTOTAL $24,157.56 $93.79 $24,205.84 ($142.07) 100.20% BAT-XXOOOO $33,472.67 $13,296.70 $28,156.18 ($7,980.21) 84.12% --·------BAT-XX TOT. $33,472.67 $13,296.70 $28,156.18 ($7,980.21) 84.12% JPA-XXBKMO $28,406.41 $13.42 $28,496.01 ($103.02) 100.32% JPA-XXBWIO $700.00 $0.00 $413.92 $286.08 59.13% JPA-XXCLBS $1,215.00 $461.85 $1,202.80 ($449.65) 99.00% -----··--· JPA-XX TOT. $30,321.41 $475.27 $30,112.73 ($266.59) 99.31% XX Total: $619,423.65 $99,499.28 $615,234.Sl ($95,310.14) 99.32% BKM-ADULTO $198.08 $5.00 $193.08 $0.00 97.48% BKM-JUVOOO $29.72 $0.00 $29.72 $0.00 100.00% BKM-JUVPAP $6.37 $0.00 $6.37 $0.00 100.00% CLS-000000 $300.19 $70.00 $236.84 ($6.65) 78.90% CLS-FLCOOO $500.00 $85.08 $608.92 ($194.00) 121.78% CLS-LTOOOO $17,000.00 $1,533.60 $19,565.61 ($4,099.21) 115.09% CLS-UNALLO $174.75 $39.95 $241.09 ($106.29) 137.96% CLS-YADREF $147.00 $0.00 $147.70 ($0.70) 100.48% MED-AUDBKO $15,479.52 $2,617.29 $19,026.48 ($6,164.25) 122.91 % MED-JAlJDBO $1,742.00 $422.92 $878.19 $440.89 50.41 % MED-SOFTOO $40.00 $10.00 $25.00 $5.00 62.50% MED-VIDEAD $5,350.00 $551.15 $4,801.02 ($2.17) 89.74% MED-VIDEJV $4,139.25 $138.85 $4,765.54 ($765.14) llS.13% ----- One-liner Total: $45,106.88 $5,473.84 $50,525.56 ($10,892.52) 112.01% ·-----·- TOTAL BUDGE $664,530.53 $104,973.12 $665,760.07 ($106,202.66) 100.19%

-23- 1996 BOOK BUDGET REPORT - COMMUNITY LIBRARIES - December 1996

--~-- -~- Account Budgetted Committed Spent Balance % Spent ~---~~-- ADULT. CIRC. $387,094.42 $64,331.84 $387.479.91 ($64,717.33) JOO.IO% ADlJI :r. REF. $31.844.57 $7,442.94 $35,368.06 ($10,966.43) 111.06%

$418,938.99 $71,774.78 $422,847.97 ($75,683.76) 100.93%

HJV. CIRC. $218.116.32 $31,117.22 $217,106.64 ($30,107.54) 99.54%

HN. REF. $1,456.00 $615.31 $839.22 $1.47 57.64% -~--~--~------$219,572.32 $31,732.53 $217,945.86 ($30,106.117) 99.26%

OTHER $1,121.94 $195.03 $1.234.55 ($307.64) 110.04%

$1,121.94 $195.03 $1,234.55 ($307.64) 110.04%

TEEN CIRC. $24,897.28 $1,270.78 $23,731.69 ($105.19) 95.32%

$24,897.28 $1,270.78 $23,731.69 ($105.19) 95.32%

·------·---• COMBINED $664,530.53 $104,973.12 $665,760.07 ($106,202.66) 100.19%

-24- BOOKMOBILE - Book Budget Report - December 1996 Page I of

Account Budgctted Committftl Spent Balance % Speut IBK-000000 $44.00 $19.95 $43.50 ($19.45) 98.86% ------lBK TOTAL $44.00 $19.95 $43.50 ($19.45) 98.86% 2BK-OOOOOO $3,502.29 $235.56 $3,288.68 ($21. 95) 93.90% ------·------2RK TOTAL $3,502.29 $235.56 $3,288.68 ($21.95) 93.90%

3BK-ISIITOO $0.00 $0.00 $0.00 $().00 0.00% 3BK-J\PJ\BKM $1.082.71 $0.00 $1,082.92 ($0.21) 100.02% 3UK TOTAL $1,082.71 $0.00 $1,082.92 ($0.21) 100.02% 4BK-OOOOOO $191.93 $24.00 $167.93 $0.00 87.50% 4HK-CI.BS0() $0.00 $0.00 $0.00 $0.00 0.00% ------·------·------·------4BK TOTAL $191.93 $24.()() $167.93 $().00 0.00%

5HK-OOO()()O $261.12 $0.()() $263.08 ($1. 96) 100.75% ------·----- SRK TOTAL $261.12 $0.()0 $263.08 ($1.96) 100.75%

6BK-OOO(Xl0 $4,034.00 $762.50 $3,620.09 ($348.59) 89.74% 6RK TOTAL $4,034.00 $762.50 $3,620.09 ($348.59) 89.74% 7BK-TNFOOO $11.88 $0.00 $10.96 $0.92 92.26% 7BK-TPABKM $593.00 $0.00 $590.84 $2.16 99.64% 7BK-TPJ\CIJl $20.()() $0.00 $9.30 $10.70 46.50% 7BK-TREPOO $107.69 $0.()0 $107.69 $0.(Xl 100.00% 7BK-'f'F()()(Xl $().()0 $0.00 $0.()() $0.00 0.00% ------7BK TOTAL $732.57 $0.00 $718.79 $13.78 98.12% 8BK-0()()(X)O $0.00 $0.00 $0.(Xl $0.00 0.00% -----· 8UK TOTAL $0.00 $(1.00 $0.00 $().00 0.()(1%

JPA-BKCLBS $75.00 $30.79 $40.77 $3.44 54.36% JPJ\-BKBKMO $1,758.

------UK TOTAL $11,711.62 $1,072.80 $11,(Hl6. 79 ($367.97) 93.98%

-25- Book Budget Report - December 1996

------Account Budgettcd Committed Spent Balance % Spent ------Bookmobile

ADULT CIRC. $4,585.00 $235.56 $4,371.60 ($22.16) 95.35%

ADULT REF. $44.00 $19.95 $43.50 ($19.45) 98.86%

------$4,629.00 $255.51 $4,415.10 ($41.61) 95.38%

JlJV CIRC. $6,350.05 $817.29 $5,872.90 ($340.14) 92.49% ------$6,350.05 $817.29 $5,872.90 ($340.14) 92.49%

TEEN CIRC. $732.57 $0.00 $718.79 $13.78 98.12%

---· $732.57 $(1.00 $718.79 $13.78 98.12%

------·--- COMBINED $11,711.62 $1,072.80 $11,006.79 ($367.97) 93.98%

-26- EAST LAKE ~- Book Budget Report - December· 1996 Page of 14

Account Budgcttcd Committed Spent Balance % Spent IEL-ENCYOO $0.00 $0.00 $0.00 $0.00 . 0.00% IEL-JUVCLB $196.00 $114.00 $103.19 ($21.19) 52.65% IEL-000000 $4,370.02 $706.95 $4,319.90 ($656.83) 98.85% ------·------lEL TOTAL $4,566.02 $820.9S $4,423.09 ($678.02) 96.87% 2EL-OOOOOO $26,803.00 $5,172.58 $27,398.14 ($5,767.72) 102.22% 2EL-ABEOOO $500.00 $24.01 $476.00 ($0.01) 95.20% ------2EL TOTAL $27,303.00 $5,196.59 $27,874.14 ($5,767.73) 102.09% 3EL-1SHTOO $242.00 $10.68 $241.21 ($9.89) 99.67% 3EL-APARKM $2,341.00 $0.00 $2,340.57 $0.43 99.98% 3EL-VFOOOO $110.17 $4.70 $105.47 $0.00 95.73% 31<:L TOTAL $2,693.17 $15.38 $2,687.25 ($9.46) 99.78% 4EI .-000000 $1,108.98 $31.23 $1,107.94 ($30. l 9) 99. 91 % 4EL-CLRSOO $100.00 $0.00 $96.38 $3.62 96.38% ------4EL TOTAL $1,208.98 $31.23 $1,204.32 ($26.57) 99.61 % SEL-000000 $3,353.10 $198.60 $3,156.44 ($1.94) 94.13% SEL TOTAL $3,353.10 $198.60 $3,156.44 ($1.94) 94.13% 6EL-(lO(JO(JO $13,246.00 $3,254.57 $16,176.58 ($6,185.15) 122.12% ------·------6EL TOTAL $13,246.00 $3,254.57 $16,176.58 ($6,185.15) 122.12% 7ET.-TREPOO $61.00 $0.00 $60.43 $0.57 99.07% 7EL-TPACLB $150.00 $0.00 $69.66 $80.34 46.44% 7EL-TPABKM $824.00 $0.00 $860.30 ($36.30) 104.41 % 7EL-TFOOOO $722.75 $29.10 $694.49 ($0.84) 96.09% 7EL-TNFOOO $1,433.12 $147.69 $1,286.30 ($0.87) 89.76% -- - 7EL TOTAL $3,190.87 $176.79 $2,971.18 $42.90 93.12% 8EL-OOOOOO $2,672.00 $746.20 $1,926.55 ($0.75) 72.10% 8EL TOTAL $2,672.00 $746.20 $1,926.55 ($0.75) 72.10% 9EL-OOOOOO $2.579.00 $0.00 $2,596.65 ($17.65) 100.68% ------9EL TOTAL $2,579.00 $11.00 $2,596.65 ($17.65) 100.68% BAT-ELOOOO $3,219.(XJ $1,109.47 $2,822.92 ($713.39) 87.70% - -- UAT-EL TOT. $3,219.00 $1,109.47 $2,822.92 ($713.39) 87.70% JPA-ELCLRS $104.00 $30.79 $91.58 ($18.37) 88.06% JPA-ELBWIO $105.00 $0.00 $67.87 $37.13 64.64% JPA-ELI3KMO $3,015.02 $0.00 $3,014.90 $0.12 100.00% ------JPA-EL TOT. $3,224.02 $30.79 $3,174.35 $18.88 98.46%

------EL TOTAL $67,255.16 $11,580.57 $69,013.47 ($13,338.88) 102.61%

-27- Book Budget Report - December 1996

-- -- Ac-rount Budgcttcd Committed Spent Balance % Spent

East Lake

ADUITCIRC. $38,466.17 $7,067.64 $37,907.51 ($6,508.98) 98.55%

ADULT REF. $4,370.02 $706.95 $4,319.90 ($656.83) 98.85% ------· ------$42,836.19 $7,774.59 $42,227.41 ($7,165.81) 98.58%

JUV. CIRC. $21,032.10 $3,515.19 $23,711.69 ($6.194. 78) 112.74%

HIV. REF. $196.00 $114.00 $103.19 ($21. 19) 52.65'!1,

$21,228.10 $3,629.19 $23,814.88 ($6,215.97) 112.19%

TEEN CIRC. $3,190.87 $176. 79 $2,971.18 $42. 9() 93.12%

------$3,190.87 $176.79 $2,971.18 $42.90 93.12%

COMIUNED $67,255.16 $11,580.57 $69,013.47 ($13,338.88) 102.61%

-28- Page 2 of -14

------Account Budgetted Committed Spent Halance % Spent ---·· ------··-·- lFR-ENCYOO $0.00 $0~00 $0.00 $0.00 0.00% lFR-JlJVCLB $130.00 $40.00 $73.52 $16.48 56.55% 1FR-PER JOO $0.00 ~00 w.oo w.oo 0.00% IFR-000000 $2,182.54 $574.15 $2,261.26 ($652.87) 103.61 % ------lFR TOT AL $2,312.54 $614.15 $2,334.78 ($636.39) 100.96% 2FR-OOOOOO $9,414.00 $1,430.25 $8,652.93 ($669.18) 91.92% 2FR-ABEOOO $3,103.00 $516.58 $2,622.50 ($36.08) 84.51 % 2FR TOTAL $12,517.00 $1,946.83 $11,275.43 ($705.26) 90.08% 3FR-1SHTOO $124.00 $8.00 $134.03 ($18.03) 108.09% 3PR-APABKM $1,803.43 $0.00 $1,803.43 $0.00 100.00% 31"R-VFOOOO $125.01 $4.70 $120.31 $0.00 96.24% 3FR TOTAL $2,052.44 $12.70 $2,057.77 ($18.03) 100.26% 4FR-OOOOOO $522.00 $43.03 $479.13 ($0.16) 91.79% 4FR-CLBSOO $50.00 $0.00 $41.68 $8.32 83.36% ------4FR TOTAL $572.00 $43.03 $520.81 $8.16 91.05% SFR-000000 $2,837.20 $99.57 $2,736.56 $1.07 96.45% ----- SFR TOTAL $2,837.20 $99.57 $2,736.56 $1.07 96.45% 6FR-OOOOOO $7,500.00 $1,611.63 $9,245.19 ($3,356.82) 123.27% 6J<'R TOTAL $7,500.00 $1,611.63 $9,245.19 ($3,356.82) 123.27% 7FR-TFOOOO $315.00 $0.00 $358. 99 ($43. 99) 113. 97% 7FR-TNFOOO $1,010.43 $89.79 $921.60 ($0.96) 91.21 % 7FR-TPABKM $327. 70 $0.()() $327.70 $0.00 100.00% 7tR-TPACLB $41.00 $0.00 $29.12 $11.88 71.02% 7FR-'IREPOO $12. 76 $0.00 $12.76 $0.00 100.00% ------7FR TOTAL $1,706.89 $89.79 $1,650.17 ($33.07) 96.68% 8FR-OOOOOO $1,444.00 $160.22 $1,284.66 ($0 88) 88.97% SJ<'R TOTAL $1,444.00 $160.22 $1,284.66 ($0.88) 88.97% 9FR-OOOOOO $1,100.00 $10.83 $1,107.48 ($18.31) 100.68% ------91<'R TOTAL $1,llKJ.OO $10.83 $1,107.48 ($18.31) 100.68% BAT-FROOOO $1,744.00 $756.20 $1,465.40 ($477.60) 84.03% ------UAT-FRTOT. $1,744.00 $756.20 $1,465.40 ($477.60) 84.03% JPA-FRBKMO $1,581.00 $0.00 $1,580.16 $0.84 99.95% JPA-FRHWIO $64.00 $0.()() $0.00 $64.00 0.00% JPA-FRCLBS $75.00 $30.79 $82.96 ($38. 75) 110.61 % .JPA-J<'R TOT. $1,720.00 $30.79 $1,663.12 $26.09 96.69%

------FR TOTAL $35,506.07 $5,375.74 $35,341.37 ($5,211.04) 99.54%

-29- Book Budget Report - December 1996

-~~------Account IJudgetted Couuuittcd Spent Halancc % Spent

Franklin

ADULT CIRC. $18,857.44 $2,886.78 $17,190.74 ($1,220.08) 91.16% ADULT REF. $2,182.54 $574.15 $2,261.26 ($652.87) 103.61 %

$21,039.98 $3,460.93 $19,452.00 ($1,872.95) 92.45%

JlJV. ClRC. $12,629.20 $1,785.02 $14,165.68 ($3,321.50) 112.17%

JlJV. REF. $130.00 $40.00 $73.52 $16.48 56.55%

$12,759.20 $1,825.02 $14,239.20 ($3,305.02) 111.60%

TEEN CIRC. $1,706.89 $89.79 $1,650.17 ($33.07) 96.68%

$1,706.89 $89.79 $1,650.17 ($33.07) 96.68%

COMHINRD $35,506.07 $5,375.74 $35,341.37 ($5,211.04) 99.54%

-30- HOS.MER- Book Budget Report - December 1996 Page 3 of 14

Account Budgetted Committed Spent Balance % Spent ------IH0-000000 $1,184.00 $385.20 $1,769.94 ($971.14) 149.49% lHO-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% IHO-JUVCLB S115.00 $64.95 $33.31 $16.74 28.97% lHO-PERIOO $0.00 $0.00 $0.00 $0.00 0.00% lHO TOTAL $1,299.00 $450.15 $1,803.25 ($954.40) 138.82% 2HO-ABEOOO $0.00 $0.00 $0.00 $0.00 0.00% 2HO-OOOOOO $5,464.00 $1,170.53 $6,554.74 ($2,261.27) 119.96% 2HO TOTAL $5,464.00 $1,170.53 $6,554.74 ($2,261.27) 119.96% 3HO-VFOOOO Sll .00 $4.70 $4.47 $1.83 40.64% 3H0-1SHTOO $129.00 $8.00 $134.03 ($13.03) 103.90% 3HO-APABKM $500.00 $0.00 $516.79 ($16.79) 103.36% ---- ~--~ 3HO TOTAL $640.00 $12.70 $655.29 ($27 .99) 102.39% 4HO-OOOOOO $179.99 $24.00 $155.99 $0.00 86.67% 4HO-CLBS00 $10.00 $0.00 $8.71 $1.29 87.10% 4HO TOTAL $189.99 $24.00 $164.70 $1.29 86.69% SH0-000000 $4,745.45 $659.30 $4,085.89 $0.26 86.10% SHO TOTAL $4,745.45 $659.30 $4,085.89 $0.26 86.10% 6HO-OOOOOO 56,500.00 $1,689.56 $8,556.35 ($3,745.91) 131.64% 6HO TOTAL $6,500.00 $1,689.56 $8,556.35 ($3,745.91) 131.64% 7HO-TPABKM $200.00 $0.00 $203.18 ($3.18) 101.59% 7HO-TPACLB $0.00 $0.00 $0.00 $0.00 0.00% 7110-TFOOOO $267.50 $19.50 $241.75 $6.25 90.37% 7HO-TNFOOO $387.00 $57.79 $363.54 ($34.33) 93.94% 7HO-TREPOO $160.00 $0.00 $129.58 $30.42 80.99% 7HO TOTAL $1,014.50 $77.29 $938.05 ($0.84) 92.46% 8HO-OOOOOO S8.473.21 S!,146.07 $7,696.28 ($369.14) 90.83% 8HO-GED000 S0.00 $0.00 $0.00 $0.00 0.00% 8HO-TRDPAO S0.00 $0.00 $0.00 $0.00 0.00% 8HO TOTAL $8,473.21 $1,146.07 $7,696.28 ($369.14) 90.83% 9HO-OOOOOO Sl,002.00 $0.00 $1,001.85 $0.15 99.99% 9HO TOTAL $1,002.00 $0.00 $1,001.85 $0.15 99.99% BAT-HOOOOO $1,680.00 $770.40 $1,412.14 ($502.54) 84.06% BAT-HO TOT. $1,680.00 $770.40 $1,412.14 ($502.54) 84.06% JPA-HOCLBS $48.00 $30.79 $75.72 ($58.51) 157.75% JPA-HOBKMO $700.00 $0.00 $758.93 ($58. 93) 108.42% JPA-HOBWIO $0.00 $0.00 $0.00 $0.00 0.00% JPA-HO TOT. $748.00 $30.79 $834.65 ($117.44) 111.58%

HO TOTAL $31,756.15 $6,030.79 $33,703.19 ($7,977 .83) 106.13%

-31- Book Budget Report - December 1996

Account Budgetted Committed Spent Balance % Speut -··--· Hosmer

ADULTCIRC. $17,259.21 $3,099.70 $17,320.30 ($3,160.79) 100.35%

ADULT REF. $1,184.00 $385.20 $1,769.94 ($971.14) 149.49%

$18,443.21 $3,484.90 $19,090.24 ($4,131.93) 103.51%

JUV. CIRC. $12,183.44 $2.403.65 $13,641.59 ($3,861.80) 111.97% JUV. REF. $115.00 $64.95 $33.31 $16.74 28.97%

$12,298.44 $2,468.6() $13,674.90 ($3,845.(16) 111.19%

TEEN CIRC. $1,014.50 $77.29 $938.05 ($0.84) 92.46%

$1,014.50 $77.29 $938.05 ($0.84) 92.46%

COMBINtm $31,756.15 $6,030.79 $33,703.19 ($7,977.83) 106.13%

-32- LINDEN HILLS - Book Budget Report - December 1996 Page 4 of 14--··

Account Budgettcd Committed Spent Halance % Spent ·---· 1LH-PERI00 $0.00 $0.00 $0.00 $0.00 0.00% 1LII-HNCLB $50.00 $0.00 $33.31 $16.69 66.62% l Lil-000000 $1,406.56 $512.10 $1,388.14 ($493.68) 98.69% lLH-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% tLH TOTAL $1,456.56 $512.10 $1,421.45 ($476.99) 97.59% 2LH-OOOOOO $13,206.00 $2,591.97 $13,505.26 ($2,891.23) 102.27% ·- ··- 2LH TOTAL $13,206.00 $2,591.97 $13,505.26 ($2,891.23) 102.27% 3Lil-1SHTOO $215.00 $10.68 $214.53 ($10.21) 99.78% 3L1I-APABKM $2,044.00 $0.00 $2.043.54 $0.46 99.98% 3LH-VFOOOO $115.81 $4.70 $111.11 $0.00 95.94% 3LH TOTAL $2,374.81 $15.38 $2,369.18 ($9.75) 99.76% 4LH-CLBS00 $63.00 $0.00 $62.79 $0.21 99.67% 4LI1-000000 $634.00 $24.73 $609.76 96.18% 4LH TOTAL $697.00 $24.73 $672.55 ($0.28) 96.49% 5LII-OOOOOO $2,774.46 $107.25 $2,665.68 $1.53 96.08% ---· 5LH TOTAL $2,774.46 $107.25 $2,665.68 $1.53 96.08% 61 JI-000000 $8,422.00 $1,501.75 $6,910.49 $9.76 82.05% 6LH TOTAL $8,422.00 $1,501.75 $6,910.49 $9.76 82.05% 7LII-TFOOOO $384.43 $19.50 $365.11 ($0.18) 94.97% 7Lll-TNrOOO $289.88 $43.59 $246.52 ($0.23) 85.04% 7LH-TPABKM $562.00 $0.00 $576.26 ($14.26) 102.54% 7LH-TPACLB $0.00 $0.00 $0.00 $0.00 0.00% 7LII-TREPOO $45.34 $0.00 $45.34 $0.00 100.00% ------·------·--·------7LH TOTAL $1,281.65 $63.09 $1,233.23 ($14.67) 96.22% 81JI-OOOOOO $1,960.10 $426.75 $1,744.45 ($211.10) 89.00% 8LH TOTAL $1,960.10 $426.75 $1,744.45 ($211.10) 89.00% 9UI-OOOOOO $2,524.00 $5.27 $2,516.08 $2.65 99.69% 9LH TOTAL $2,524.00 $5.27 $2,516.08 $2.65 99.69% RAT-LHOOOO $2,312.00 $817.59 $2,015.55 ($521.14) 87.18% ------·-- .---~ -----·----·------BAT-LU TOT. $2,312.00 $817.59 $2,015.55 ($521.14) 87.18% JPA LIIBKMO $1,923.00 $5.44 $1.917.19 $0.37 99.70% JPA-LHRWIO $0.00 $0.00 $0.00 $0.00 0.00% JPA-LHCLRS $75 00 $30. 79 $84.73 ($40.52) 112.97% ·------JPA-LH TOT. $1,998.IIO $36.23 $2,001.92 ($40.15) HHl.20%

------LH TOTAL $39,006.58 $6,102.11 $37,055.84 ($4,151.37) 95.00%

-33------Book Budget Report - December 1996

------An-ount Bndgetted Committed Spent Balance % Spent

Linden Hills

ADlJI ;r CIRC $22,376_91 $3,856.96 $22,150.52 ($3,630.57) 98.99%

ADUI:r REI'. $1,406.56 $512.10 $1,388.14 ($493.68) 98.69% -- --- $23,783.47 $4,369.06 $23,538.66 ($4,124.25) 98.97%

JlJV. CIRC $13,891.46 $1,669.96 $12,250.64 ($29.14) 88.19% JlJV. REF. $50.(Xl $0.(Xl $33.31 $16.69 66.62%

------$13,941.46 $1,669.96 $12,283.95 ($12.45) 88.11%

TEEN CIRC. $1,281.65 $63 ()') $1,233.23 ($14.67) 96.22%

------$1,281.65 $63.09 $1,233.23 ($14.67) 96.22%

-- -- COMHINIW $39,006.58 $6,102.11 $37,055.84 ($4, 151.37) 95.00%

-34- NOKOMIS~ook Budget Report - December 1996 Page 6 of 14

------Account Budgetted Committed Spent Balance % Spent lNK-JUVCLB $50.00 $0.00 $33.31 $16.69 66.62% lNK-PERIOO $0.00 $0.00 $0.00 $0.00 0.00% lNK-000000 $1,905.00 $512.10 $1,661.57 ($268.67) 87.22% lNK-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% ------lNK TOTAL $1,955.00 $512.10 $1,694.88 ($251.98) 86.69% 2NK-OOOOOO $16,151.00 $3,045.33 $15,911.12 ($2,805.45) 98.51 % ------21'.l( TOTAL $16,151.00 $3,045.33 $15,911.12 ($2,805.45) 98.51% 3NK-1SHTOO $228.00 $10.68 $214.53 $2.79 94.09% 3NK-APABKM $2,266.53 $0.00 $2,264.29 $2.24 99.90% 3NK-VFOOOO S79.0l $4.70 $74.31 $0.00 94.05% ------3\:K TOTAL $2,573.54 $15.38 $2,553.13 $5.03 99.21% 4NK-OOOOOO S830.00 $24.97 $805.17 ($0.14) 97.01 % 4NK-CLBSOO $74.00 $0.00 $73.50 $0.50 99.32% 4\:K TOTAL $904.00 $24.97 $878.67 $0.36 97.20% SNK-000000 $3,461.46 $125.37 $3,335.27 $0.82 96.35% 5\:K TOTAL $3,461.46 $125.37 $3,335.27 $0.82 96.35% 6NK-OOOOOO $10,292.00 $1,965.52 $9,317.04 ($990.56) 90.53% 6."n( TOT AL $10,292.00 $1,965.52 $9,317.04 ($990.56) 90.53% 7NK-TNFOOO $528.57 $21. 94 $507.32 ($0.69) 95.98% 7NK-TREPOO $42.01 $0.00 $42.01 $0.00 100.00% 7NK-TPABKM $388.64 $0.00 $429.64 ($41.00) 110.55% 7NK-TFOOOO $445.57 $19.50 $424.59 $1.48 95.29% 7NK-TPACLB S0.00 $0.00 $0.00 $0.00 0.00% ------~K TOTAL $1,404.79 $41.44 $1,403.56 ($40.21) 99.91% SNK-000000 52,774.15 $570.58 $2,571.79 ($368.22) 92.71 % 8."n( TOT AL $2,774.15 $570.58 $2,571.79 ($368.22) 92.71% 9NK-OOOOOO Sl.626.00 $0.00 $1,626.29 ($0.29) 100.02% 9NK TOTAL $1,626.00 $0.00 $1,626.29 ($0.29) 100.02%

BAT-NKOOOO $2,610.67 $800.20 $2,129.79 ($319.32) 81.58% BAT-."n( TOT. $2,610.67 $800.20 $2,129.79 ($319.32) 81.58% JPA-NKCLI3S $100.00 $30.79 $90.52 ($21.31) 90.52% JPA-NKBKMO $2,398.00 $3.99 $2,393.74 $0.27 99.82% JPA-NKBWIO $54.00 $0.00 $50.29 $3.71 93.13% JPA-!',l( TOT. $2,552.00 $34.78 $2,534.55 ($17.33) 99.32%

NK TOTAL $46,304.61 $7,135.67 $43,956.09 ($4,787.15) 94.93%

-35- Book Budget Report - December 1996

An-ount Budgcttcd CommittL'II Spent Halancc % St>cnt Nokomis

ADULT CIRC. $25,735.36 $4,431.49 $24,792.12 ($3,488.25) 96.33% ADU LT REF. $1,905.00 $512.10 $1,661.57 ($268.67) 87.22%

$27,640.36 $4,943.59 $26,453.69 ($3,756.92) 95.71 %

JUV. CIRC. $17,209.46 $2,150.64 $16,065.53 ($1,006.71) 93.35% JlJV. REF. $50.00 $0.00 $33.31 $16.69 66.62%

$17,259.46 $2,150.64 $16,098.84 ($990.02) 93.28%

TEEN CIRC. $1,404.79 $41.44 $1,403.56 ($40.21) 99.91 %

- -- $1,404.79 $41.44 $1,403.56 ($40.21) 99.91%

------COMHINED $46,304.61 $7,135.67 $43,956.09 ($4,787.15) 94.93%

-36- NORTH REGIONAL - Book.Budget Report - December 1996 Page 7 of 14

Account Budgetted Committed Spent Balance % Spent ·---~()() lNR-PERIOO $0.00 $0.00 $0.00 0.00% INR-JUVCLB $130.00 $74_00 $62.98 ($6.98) 48.45% lNR-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% !NR-000000 $4,814.91 $648.90 $4,453.93 ($287.92) 92.50% lNRTOTAL $4,944.91 $722.90 $4,516.91 ($294.90) 91.34% 2NR-OOOOOO $27,730.00 $5,378.41 $29,307.64 ($6,956.05) 105.69% 2NR-ABEOOO $1,721.00 $277.88 $1,445.21 83.98% 2NR TOTAL $29,451.00 $5,656.29 $30,752.85 ($6,958.14) 104.42%

3NR-1SHTOO $277.00 $10.68 $284.99 ($18. 67) 102.88% 3NR-APABKM $4,386.39 $0.00 $4,384.29 $2.10 99.95% 3NR-Vf0000 $102.93 $4.70 $98.23 $0.00 95.43 % 3NR TOTAL $4,766.32 $15.38 $4,767.51 ($16.57) 100.02% 4NR-OOOOOO $492.43 $24.00 $468.13 $0.30 95.07% 4NR-CLBS00 $100.00 $0.00 $96.38 $3.62 96.38% 4NR TOTAL $592.43 $24.00 $564.51 $3.92 95.29% SNR. 000000 $5.028.24 $459.61 $4,885.30 ($316.67) 97.16% 5NR TOTAL $5,028.24 $459.61 $4,885.30 ($316.67) 97.16% 6NR-OOOOOO $13,446.00 $2,764.19 $14,300.10 ($3,618.29) 106.35% - - - -· ------·------·----· 6NR TOTAL $13,446.00 $2,764.19 $14,300.10 ($3,618.29) 106.35% 7NR-TNPOOO $1.421.29 $127.20 $1,293.30 $0.79 90.99% 7NR-TPABKM $667.41 $0.00 $667.41 $0.00 100.00% 7NR-Tl'ACLB $82.00 $0.00 $44.27 $37. 73 53.99% 7NR-TREPOO $291.00 $0.00 $296.49 ($5.49) 101.89% 7NR-TFOOOO $748.00 $28.19 $740.84 ($21.03) 99.04% 7NR TOTAL $3,209.70 $155.39 $3,042.31 $12.00 94.78% SNR-000000 $3,047.00 $138. 73 $3,440.88 ($532.61) 112.93% 8NR TOTAL $3,047.00 $138.73 $3,440.88 ($532.61) 112.93% 9NR 000000 $3,610.56 $12.49 $3,598.07 $0.00 99.65% --· -· 9NR TOTAL $3,610.56 $12.49 $3,598.07 $(1.00 99.65% HAT-NROOOO $4.016.(Xl $1,775.88 $3,280.36 ($1,040.24) 81.68% -·-·-·- UAT-NR TOT. $4,016.00 $1,775.88 $3,280.36 ($1,040.24) 81.68% JPA-NRBWIO $73.00 $0.00 $67.86 $5.14 92.96% JPA-NRCLBS $104.00 $36.74 $91.58 ($24.32) 88.06% JPA-NRBKMO $2,657.00 $3.99 $2.651. 99 $1.02 99.81 % --- .JPA-NR TOT. $2,834.00 $40.73 $2,811.43 ($18.16) 99.20%

NR TOTAL $74,946.16 $11,765.59 $75,960.23 ($12,779.66) 101.35%

-37- Book Budget Report - December 1996

------Affount Budgcttcd Committed Spcut Balance % Spent

North Regional

ADULT CIRC. $44,890.88 $7.59877 $45,839.67 ($8,547.56) 102.11 % ADULT REF $4.814.91 $648.90 $4,453.93 ($287. 92) 92.50%

------$49,705.79 $8,247.67 $50,293.60 ($8,835.48) 101.18%

JlN. CIRC. $21.900.67 $3,288.53 $22,561.34 ($3. 949.20) 103.02% HJV. REF. $130.00 $74.00 $62.98 ($6. 98) 48.45%

------$22,030.67 $3,362.53 $22,624.32 ($3,956.18) 102.69%

TEEN CIRC. $3,209.70 $155.39 $3,042.31 $12.00 94.78%

- -- $3,209.70 $155.39 $3,(142.31 $12.00 94.78%

---- COMIHNED $74,946.16 $11,765.59 $75,960.23 ($12,779.66) 101.35%

-38- NORTHEAST- Book Budget Report - December 1996 Page 5 of 14

Account Budgetted Committed Spent Balance % Spent ------lNE-000000 $2.053.00 $582.04 $3,005.62 ($1,534.66) 146.40% lNE-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% lNE-JUVCLB $70.00 $14.99 $49.37 $5.64 70.53% lNE-PERIOO $0.00 $0.00 $0.00 $0.00 0.00% ------lNE TOTAL $2,123.00 $597.03 $3,054.99 ($1,529.02) 143.90% 2NE-OOOOOO $15,362.00 $2,986.02 $15,773.78 ($3,397.80) 102.68% 2NE-ABEOOO $1,234.00 $92.06 $1,143.73 ($1.79) 92.68% 2:\'E TOTAL $16,596.00 $3,078.08 $16,917.51 ($3,399.59) 101.94% 3NE-vroooo $64.17 $4.70 $59.47 $0.00 92.68% 3NE-APABKM $4,042.49 $0.00 $4,042.04 $0.45 99.99% 3NE-1SHTOO $228.00 $10.68 $214.53 $2.79 94.09% ------3'.'IE TOT AL $4,334.66 $15.38 $4,316.04 $3.24 99.57% 4NE-CLBS00 $75.00 $0.00 $71.78 $3.22 95.71 % 4NE-JTOOOO $0.00 $0.00 $0.00 $0.00 0.00% 4NE-OOOOOO S638. 75 $24.73 $639.99 ($25.97) 100.19% ----- 4NE TOTAL $713.75 $24.73 $711.77 ($22.75) 99.72% SNE-000000 S2,475.17 $107.63 $2,364.48 $3.06 95.53% --- - 5NE TOTAL $2,475.17 $107.63 $2,364.48 $3.06 95.53% 6NE-OOOOOO $7,980.00 $1,785.23 $8,285.31 ($2,090.54) 103.83% 6NE TOTAL $7,980.00 $1,785.23 $8,285.31 ($2,090.54) 103.83% 7NE-TPACLB S91.00 $0.00 $61.06 $29.94 67.10% 7NE-TREPOO S0.00 $0.00 $0.00 $0.00 0.00% 7NE-TPAB!Ovi $378.00 $0.00 $377.29 $0.71 99.81 % 7NE-TNFOOO $796.00 $54.49 $755.39 ($13.88) 94.90% 7NE-TFOOOO $403.92 $28.19 $375.85 ($0.12) 93.05% 7'.'1E TOT AL $1,668.92 $82.68 $1,569.59 $16.65 94.05%

8NE-OOOOOO $2,077.69 $231.38 $1,846.62 ($0.31) 88.88% ------·------8NE TOTAL $2,077.69 $231.38 $1,846.62 ($0.31) 88.88% 9NE-OOOOOO Sl,500.00 $0.65 $1,524.87 ($25.52) 101.66% ------9NE TOTAL $1,500.00 $0.65 $1,524.87 ($25.52) 101.66% BAT-NEOOOO $2,860.00 $1,214.56 $2,328.03 ($682.59) 81.40% BAT-NE TOT. $2,860.00 $1,214.56 $2,328.03 ($682.59) 81.40% JPA-NEBKMO $2,189.02 $0.00 $2,187.56 $1.46 99.93% JPA-NEBWIO $58.00 $0.00 $46.42 $11.58 80.03% JPA-NECLI3S $75.00 $24.84 $84.73 ($34.57) 112.97% JPA-NE TOT. $2,322.02 $24.84 $2,318.71 ($21.53) 99.86%

----- ;"1,'E TOTAL $44,651.21 $7,162.19 $45,237.92 ($7,748.90) 101.31%

-39- Book Budget Report - December 1996

Account Budgcttcd Committed Spent Balance % Spent

Northeast

ADULTCIRC. $27,368.35 $4,540.05 $26,933.07 ($4, I 04. 77) 98.41 % ADULT REF $2,053.00 $582.04 $3,005.62 ($1.534.66) 146.40%

$29,421.35 $5,122.09 $29,938.69 ($5,639.43) 101.76%

JlJV. CIRC. $13,490.94 $1,942.43 $13.680.27 ($2,131.76) 101.40% HJV. REF. $70.00 $14.99 $49.37 $5.64 70.53%

---- $13,560.94 $1,957.42 $13,729.64 ($2,126.12) 101.24%

TEEN CIRC. $1,668.92 $82.68 $1,569.59 $16.65 94.05%

$1,668.92 $82.68 $1,569.59 $16.65 94.05%

---- COMHINED $44,651.21 $7,162.19 $45,237.92 ($7,748.90) 101.31%

-40- PIERRE BOTTINEAU - Book Budget Report - December 1996 Page 8 of 14

-~~- Account Budgetted Committed Spent Balance % Spent ~- -~- lPB-000000 $437.00 $69. 95 $556.73 ($189. 68) 127.40% IPB-ENCYOO S0.00 $0.00 $0.00 $0.00 0.00% lPB-JUVCLB $15.00 $0.00 $11.54 $3.46 76.93% IPB-PERIOO S0.00 $0.00 $0.00 $0.00 0.00% - ~--~- lPB TOTAL $452.00 $69.95 $568.27 ($186.22) 125.72% 2PB-OOOOOO $2,912.00 $393.57 $2,700.01 ($181.58) 92.72% ~-~--~ 2PB TOTAL $2,912.00 $393.57 $2,700.01 ($181.58) 92.72% 3PB-APABKM $977.04 $0.00 $976.94 $0.10 99.99% 3PB-VFOOOO $76.88 $4.70 $72.18 $0.00 93.89% 3PB-1SHTOO $61.00 $0.00 $61. 99 ($0.99) 101.62% 3PB TOTAL $1,114.92 $4.70 $1,111.11 ($0.89) 99.66% 4PB-CLBS00 $0.00 $0.00 $0.00 $0.00 0.00% 4PB-OOOOOO $210.00 $24.00 $203.53 ($17.53) 96.92% 4PB TOTAL $210.00 $24.00 $203.53 ($17.53) 96.92% SPB-000000 $936.10 $73.14 $863.24 ($0.28) 92.22% 5PB TOTAL $936.10 $73.14 $863.24 ($0.28) 92.22% 6PB-OOOOOO $4.000.00 $855.55 $3,621.38 ($476.93) 90.53% 6PB TOTAL $4,000.00 $855.55 $3,621.38 ($476.93) 90.53% 7PB-TREPOO $20.17 $0.00 $19.11 $1.06 94.74% 7PB-TFOOOO $215.00 $19.50 $215.35 ($19.85) 100.16% 7PB-TNFOOO $175.72 $5.99 $169.91 ($0.18) 96.69% 7PB-TPABKM $314.79 $0.00 $316.08 ($1.29) 100.41 % 7PB-TPACLB $18.00 $0.00 $0.00 $18.00 0.00% 7PB TOTAL $743.68 $25.49 $720.45 ($2.26) 96.88% 8PB-OOOOOO $261.00 $0.32 $260.74 ($0.06) 99.90% 8PB TOTAL $261.00 $0.32 $260.74 ($0.06) 99.90% 9PB-OOOOOO $500.00 $0.87 $520.31 ($21.18) 104.06% 9PB TOTAL $500.00 $0.87 $520.31 ($21.18) 104.06% BAT-PBOOOO $0.00 $0.00 $0.00 $0.00 0.00% BAT-PB TOT. $0.00 $0.00 $0.00 $0.00 0.00% JPA-PBBKMO $1,353.00 $0.00 $1,351.60 $1.40 99.90% JPA-PBBWIO $35.00 $0.00 $23.44 $11.56 66.97% JPA-PBCLBS $50.00 $30.79 $60.14 ($40.93) 120.28% JPA-PB TOT. $1,438.00 $30.79 $1,435.18 ($27.97) 99.80%

PB TOTAL $12,567.70 $1,478.38 $12,004.22 ($914.90) 95.52%

-41- Book Budget Report - December 1996

Account Budgetted Committed Spent Balance % Spent

Pierre Bottineau

ADULTCIRC. $4,787.92 $399.46 $4,592.17 ($203. 71) 95.91 % ADULT REF. $437.00 $69. 95 $556. 73 ($189.68) 127.40%

$5,224.92 $469.41 $5,148.90 ($393.39) 98.55% rnv. CIRC. $6,584.10 $983.48 $6,123.33 ($522. 71) 93.()()% mv. REF. $15.00 $0.00 $11.54 $3.46 76.93%

$6,599.10 $983.48 $6,134.87 ($519.25) 92.97%

TEEN CIRC. $743.68 $25.49 $720.45 ($2.26) 96.88%

$743.68 $25.49 $720.45 ($2.26) 96.88%

--~-- --· ------COMBINED $12,567.70 $1,478.38 $12,0(14.22 ($914.90) 95.52%

-42- ROOSEVELT ~ook-Budget Report - December 1996 Page 9 of 14

Account Budgetted Committed Spent Balance % Spent lR0-000000 $914.00 $492.15 $1,191.37 ($769.52) 130.35% lRO-ENCYOO $600.00 $0.00 $644.00 ($44.00) 107.33% IRO-JUVCLB $50.00 $0.00 $33.31 $16.69 66.62% IRO-PER.100 $0.00 $0.00 $0.00 $0.00 0.00% lRO TOTAL $1,564.00 $492.15 $1,868.68 ($796.83) 119.48% 2RO-OOOOOO $9,057.00 $1,392.19 $8,019.88 ($355.07) 88.55% 2RO TOTAL $9,057.00 $1,392.19 $8,019.88 ($355.07) 88.55% 3RO-VFOOOO $64.17 $4.70 $59.47 $0.00 92.68% 3R0-1SHTOO $225.00 $10.68 $212.09 $2.23 94.26% 3RO-APAllKM $1,509.00 $0.00 $1,507.00 $2.00 99.87% 3RO TOTAL $1,798.17 $15.38 $1,778.56 $4.23 98.91% 4RO-OOOOOO $397.00 $24.()() $373.51 ($0.51) 94.08% 4R0-CLBSOO $57.00 $0.00 $56.31 $0.69 98.79% 4RO TOTAL $454.00 $24.00 $429.82 $0.18 94.67% SR0-000000 $2,060.80 $63.14 $1,998.32 ($0.66) 96.97% SRO TOTAL $2,060.80 $63.14 $1,998.32 ($0.66) 96.97% 6R0-()()00()() $7,260.00 $1,459.66 $6,281.30 ($480. 96) 86.52% 6RO TOTAL $7,260.00 $1,459.66 $6,281.30 ($480.96) 86.52% 7RO-TRFP()(J $0.00 $0.00 $0.()() $0.00 0.00% 7RO-TPACJ.B $18.00 $0.00 $0.()() $18.00 (J.00% 7RO-TPABKM $509.00 $0.00 $524.14 ($15.14) 102.97% 7RO-TNF()(JO $688.00 $74.94 $630.13 ($17.07) 91.59% 7R0-TFOOOO $458.50 $19.50 $439.73 ($0. 73) 95.91 % 7RO TOTAL $1,673.50 $94.44 $1,594.00 ($14.94) 95.25% 8R0-0000()(l $1,026.00 $142.14 $957.40 ($73.54) 93.31 % ·-· ------SRO TOTAL $1,026.00 $142.14 $957.40 ($73.54) 93.31% 9RO-OOOOOO $786.00 $0.21 $786.17 ($0.38) 100.02% ------9RO TOTAL $786.00 $0.21 $786.17 ($0.38) 1()().02% BAT-ROOOOO $1,679.00 $534.50 $1,527.65 ($383.15) 90. 99% ------·--· RAT-RO TOT. $1,679.00 $534.50 $1,527.65 ($383.15) 90.99% JPA-ROBKMO $2,023.00 $0.00 $2.021.09 $1.91 99.91 % JPA-ROBWIO $0 00 $0.00 $0.00 $0.00 0.00% JPA-ROCLBS $100.00 $30.79 $81.84 ($12.63) 81.84% ------.JPA-RO TOT. $2,123.(H) $30.79 $2,102.93 ($10.72) 99.05%

RO TOTAL $29,481.47 $4,248.6() $27,344.71 ($2,111.84) 92.75%

-43- Book Budget Report - December 1996

--~- ~------ACfOUllt Budgetted Committl'd Spent Balance % Spent

Roosevelt

J\DIJLT cmc. $14,346.17 $2,084.42 $13,069.66 ($807. 91) 91.IO% J\DULT REF $1,514.00 $492.15 $1,835.37 ($813. 52) 121.23%

$15,860.17 $2,576.57 $14,905.03 ($1,621.43) 93.98%

HN. CIRC. $11,897.80 $1,577.59 $10,812.37 ($492.16) 90.88% JUV. REP. $50.()() $0.00 $33.31 $16.69 66.62%

-- -- $11,947.80 $1,577.59 $!0,845.68 ($475.47) 90.78%

TEEN CIRC. $1.673.50 $94.44 $1,594.00 ($14.94) 95.25%

$1,673.50 $94.44 $1,594.00 ($14.94) 95.25%

-- - COMBINIW $29,481.47 $4,248.60 $27,344.71 ($2,111.84) 92.75%

-44- SOUTHEAST- Book Budget Report - December 19~ Page 10 of 14

------Account Budgetted Committed Spent Balance % Spent 1SE-PERJOO S0.00 $0.00 -~-~ $0.00 0.00% lSE-000000 $1,812.00 $561.60 $3,319.97 ($2,069.57) 183.22% 1SE-ENCYOO S0.00 $0.00 $0.00 $0.00 0.00% 1SE-JUVCLB $70.00 $14.99 $49.37 $5.64 70.53% ------lSE TOTAL $1,882.00 $576.59 $3,369.34 ($2,063.93) 179.03% 2SE-OOOOOO $13,076.00 $2,676.37 $13,596.49 ($3,196.86) 103.98% - -- 2SE TOTAL $13,076.00 $2,676.37 $13,596.49 ($3,196.86) 103.98% 3SE-APABKM $1,157.00 $0.00 $1,156.37 $0.63 99.95% 3SE-Vf0000 $79.01 $4.70 $74.31 $0.00 94.05% 3SE-1SHTOO $228.00 $10.68 $214.53 $2.79 94.09% ------3SE TOTAL $1,464.01 $15.38 $1,445.21 $3.42 98.72% 4SE-OOOOOO $249.00 $24.24 $247.35 ($22.59) 99.34% 4SE-CLBSOO $42.00 $0.00 $41.68 $0.32 99.24% 4SE TOTAL $291.00 $24.24 $289.03 ($22.27) 99.32% SSE-000000 $1.741.89 $53.28 $1,688.30 $0.31 96.92% SSE TOTAL $1,741.89 $53.28 $1,688.30 $0.31 96.92% 6SE-OOOOOO $7,080.00 $1,160.06 $6,006.76 ($86.82) 84.84% ------6SE TOTAL $7,080.00 $1,160.06 $6,006.76 ($86.82) 84.84% 7SE-TFOOOO Sl 75.00 $0.00 $178.66 ($3.66) 102.09% 7SE-TREPOO $11.00 $0.00 $11.57 ($0.57) 105.18% 7SE-TPACLB $17.00 $0.00 $11.31 $5.69 66.53% 7SE-TPABKM $263.00 $0.00 $282.59 ($19.59) 107.45% 7SE-TNFOOO $119.50 $5.99 $113.86 ($0.35) 95.28% 7SE TOTAL $585.50 $5.99 $597.99 ($18.48) 102.13% 8SE-OOOOOO $1,106.00 $118.75 $988.04 ($0.79) 89.33% SSE TOTAL $1,1(16.00 $118.75 $988.04 ($0.79) 89.33% 9SE-OOOOOO $1,757.00 $0.00 $1,781.37 ($24.37) 101.39% 9SE TOTAL $1,757.00 $0.00 $1,781.37 ($24.37) 101.39% BAT-SEOOOO $2,280.00 $875.31 $1,944.41 ($539.72) 85.28% ------BAT-SE TOT. $2,280.00 $875.31 $1,944.41 ($539.72) 85.28% JPA-SEBKMO $860.70 $0.00 $860.70 $0.00 100.00% JPA-SEBWIO $62.00 $0.00 $26.22 $35.78 42.29% JPA-SECLBS $75.00 $30.79 $84.73 ($40.52) 112.97% JPA-SE TOT. $997.70 $30.79 $971.65 ($4.74) 97.39%

SE TOTAL $32,261.10 $5,536.76 $32,678.59 ($5,954.25) 101.29%

-45------Book Budget Report - December 1996

------Account Budgetted Committed Spent Balance % Spent ------Southeast

ADULTCIRC. $19,683.01 $3,685.81 $19,755.52 ($3,758.32) 100.37% ADULT REF. $1,812.00 $561.60 $3,319.97 ($2,069.57) 183.22%

$21,495.01 $4,247.41 $23,075.49 ($5,827.89) 107.35%

HJV. crn.c. $10,110.59 $1,268.37 $8,955.74 ($113.52) 88.58% JUV. REF. $70.00 $14.99 $49.37 $5.64 70.53%

$10,180.59 $1,283.36 $9,005.11 ($107.88) 88.45%

TEEN CIRC. $585.50 $5.99 $597.99 ($18.48) 102.13%

$585.50 $5.99 $597.99 ($18.48) 102.13%

COMBINED $32,261.10 $5,536.76 $32,678.59 ($5,954.25) 101.29%

-46- SUMNER- Book Budget Report - December 1996 Page 11 of 14

------Account Budgetted Committed Spent Balance % Spent $~--- lSU-ENCYOO $0.00 $0.00 $0.00 0.00% lSU-JUVCLB $90.00 $40.00 $33.31 $16.69 37.01 % lSU-000000 SU31.00 $463.20 $1,589.82 ($522.02) 103.84% lSU-PERIOO S0.00 $0.00 $0.00 $0.00 0.00% ------lSU TOTAL $1,621.00 $503.20 $1,623.13 ($505.33) 100.13% 2SU-OOOOOO S7,023.00 $1,342.34 $6,791.45 ($1,110.79) 96.70% 2SU-ABEOOO Sl,000.00 $165.05 $1,023.00 ($188.05) 102.30% 2SU TOTAL $8,023.00 $1,507.39 $7,814.45 ($1,298.84) 97.40% 3SU-1SHTOO $124.00 $8.00 $133. 93 ($17. 93) 108.01 % 3SU-APABKM $780.00 $0.00 $779.89 $0.11 99.99% 3SU-VFOOOO $79.01 $4.70 $74.31 $0.00 94.05% 3SU TOTAL $983.01 $12.70 $988.13 ($17.82) 100.52% 4SU-CLBSOO S42.00 $0.00 $41.68 $0.32 99.24% 4SU-OOOOOO $601.00 $24.97 $578.44 ($2.41) 96.25% 4SC TOTAL $643.00 $24.97 $620.12 ($2.09) 96.44% SSU-000000 S 1.387.12 $73.44 $1,346.95 ($33.27) 97.10% SSC TOTAL $1,387.12 $73.44 $1,346.95 ($33.27) 97.10% 6SU-OOOOOO $7,459.00 $1,476.81 $7,506.14 ($1,523.95) 100.63% 6SC TOTAL $7,459.00 $1,476.81 $7,506.14 ($1,523.95) 100.63% 7SU-TFOOOO $311.08 $19.50 $292.31 ($0. 73) 93.97% 7SU-TNFOOO $953.71 $65.44 $889.03 ($0.76) 93.22% 7SU-TPABK11,f $321.00 $0.00 $334.12 ($13.12) 104.09% 7SU-TPACLB $32.00 $0.00 $21.26 $10.74 66.44% 7SU-TREPOO $79.00 $31.90 $47.70 ($0.60) 60.38% 7SL TOTAL $1,696.79 $116.84 $1,584.42 ($4.47) 93.38% 8SU-OOOOOO $3,977.70 $666.38 $3,313.03 ($1.71) 83.29% SSt: TOTAL $3,977.70 $666.38 $3,313.03 ($1.71) 83.29% 9SU-OOOOOO $672.00 $1.53 $670.97 ($0.50) 99.85% ------9SC TOTAL $672.00 $1.53 $670.97 ($0.50) 99.85% BAT-SUOOOO Sl,744.00 $1,042.65 $1,295.56 ($594.21) 74.29% BAT-SC TOT. $1,744.00 $1,042.65 $1,295.56 ($594.21) 74.29% JPA-SUBWIO $179.00 $0.00 $109.02 $69.98 60.91 % JPA-SUCLBS $75.00 $30.79 $73.61 ($29.40) 98.15% JPA-SUBKMO $1,307.00 $0.00 $1,306.15 $0.85 99.93% JPA-SC TOT. $1,561.00 $30.79 $1,488.78 $41.43 95.37%

SU TOTAL $29,767.62 $5,456.70 $28,251.68 ($3,940.76) 94.91%

-47- Book Budget Report - December 1996

Account Budgetted Committed Spent Halancc % Spent

Sumner

ADULT CIRC. $15,399.71 $3,230.65 $14,082.14 ($1,913.08) 91.44% ADULT REP. $1,531.00 $463.20 $1,589.82 ($522.02) 103.84%

$16,930.71 $3,693.85 $15,671.96 ($2,435.10) 92.57% rnv. CTRC. $11,050.12 $1,606.01 $10,961.99 ($1,517.88) 99.20% JTN. REP. $90.00 $40.00 $33.31 $16.69 37.01 %

$11,140.12 $1,646.01 $10,995.30 ($1,501.19) 98.70%

TEEN CIRC. $1,696.79 $116.84 $1,584.42 ($4.47) 93.38%

$1,696.79 $116.84 $1,584.42 ($4.47) 93.38%

COMBINED $29,767.62 $5,456.70 $28,251.68 ($3,940.76) 94.91%

-48------WALKER- Book Budget Report - December 1996 Page 12 of 14

------Account Budgetted Committed Spent Balance % Spent ------lWA-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% IWA-JUVCLB S210.00 $88.99 $156.74 ($35.73) 74.64% IWA-PERIOO $0.00 $0.00 $0.00 $0.00 0.00% !WA-000000 $4,203.54 $817.90 $4,151.94 ($766.30) 98.77% --- - - IWA TOTAL $4,413.54 $906.89 $4,308.68 ($802.03) 97.62% 2WA-000000 $26,832.00 $5,376.07 $28,204.22 ($6,748.29) 105.11 % 2WA-ABEOOO Sl,214.00 $100.07 $1,240.96 ($127.03) 102.22% 2WA TOTAL $28,046.00 $5,476.14 $29,445.18 ($6,875.32) 104.99% 3WA-VFOOOO $82.62 $4.70 $77.92 $0.00 94.31 % 3WA-ISHTOO $262.00 $10.68 $258.31 ($6. 99) 98.59% 3WA-APABKM $3,343.00 $0.00 $3,342.20 $0.80 99.98% ------··-- 3WA TOTAL $3,687.62 $15.38 $3,678.43 ($6.19) 99.75% 4WA-CLBSOO $89.00 $0.00 $88.74 $0.26 99.71 % 4WA-000000 $540.00 $24.00 $516.45 ($0.45) 95.64% 4WATOTAL $629.00 $24.00 $605.19 ($0.19) 96.21% 5WA-OOOOOO $4,008.28 $543.85 $3,485.18 ($20.75) 86.95% SWA TOTAL $4,008.28 $543.85 $3,485.18 ($20.75) 86.95% 6WA-OOOOOO $12,686.00 $2,379.03 $11,798.93 ($1,491.96) 93.01 % 6WA TOTAL $12,686.00 $2,379.03 $11,798.93 ($1,491.96) 93.01% 7WA-TFOOOO $541.00 $0.00 $541.18 ($0.18) 100.03% 7WA-TNFOOO $596.28 $30.89 $565.49 ($0.10) 94.84% 7WA-TPABK11,1 $277.33 $0.00 $277.33 $0.00 100.00% 7WA-TPACLB $0.00 $0.00 $0.00 $0.00 0.00% 7WA-TREPOO $510.00 $39.80 $529.16 ($58.96) 103.76% 7WA TOTAL $1,924.61 $70.69 $1,913.16 ($59.24) 99.41% 8WA-000000 $3.500.00 $443.50 $3,157.37 ($100.87) 90.21 % SWA TOTAL $3,500.00 $443.50 $3,157.37 ($100.87) 90.21% 9WA-OOOOOO $2,801.00 $3.82 $2,797.61 ($0.43) 99.88% ------9WA TOTAL $2,801.00 $3.82 $2,797.61 ($0.43) 99.88% BAT-WAOOOO $3,148.00 $650.06 $2,990.34 ($492.40) 94.99% ------BAT-WA TOT. $3,148.00 $650.06 $2,990.34 ($492.40) 94.99% JPA-WABWIO $0.00 $0.00 $0.00 $0.00 0.00% JPA-WACLBS S75.00 $30.79 $91.58 ($47.37) 122.11% JPA-WABKl\,10 S 1.133.13 $0.00 $1,133.13 $0.00 100.00% JPA-WA TOT. $1,208.13 $30.79 $1,224.71 ($47.37) 101.37%

WA TOTAL $66,052.18 $10,544.15 $65,404.78 ($9,896.75) 99.02%

-49- Book Budget Report - December 1996- ·--

Account Budgetted Committed Spent Balance % Spent

Walker

ADULTCIRC. $41,182.62 $6,588.90 $42,068.93 ($7,475.21) 102.15% ADULT REP. $4,203.54 $817.90 $4,151.94 ($766.30) 98.77%

$45,386.16 $7,406.80 $46,220.87 ($8,241.51) 101.84%

JlJV. CJRC. $18,531.41 $2,977.67 $17,114.0] ($1,560.27) 92.35%

HN. REF. $210.00 $88. 99 $156.74 ($35.73) 74.64%

$18,741.41 $3,066.66 $17,270.75 ($1,596.00) 92.15%

TEEN CIRC. $1,924.61 $70.69 $1,913.16 ($59.24) 99.41 %

$1,924.61 $70.69 $1,913.16 ($59.24) 99.41%

- ---·-··-·- COMBINED $66,052.18 $10,544.15 $65,404.78 ($9,896.75) 99.02%

-so- WASHBURN- Book Budget Report ---=--necember 1996 Page 13 of 14

Account Budgetted Committed Spent Balance % Spent !WN-000000 $3,787.00 $729.00 --$4,190.08 ($1,132.08) 110.64% IWN-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% I WN-JUVCI ,B $230.00 $163.39 $132.65 ($66.04) 57.67% lWN TOTAL $4,017.00 $892.39 $4,322.73 ($1,198.12) 107.61% 2WN-OOOOOO $28,618.00 $5,704.56 $30,218.01 ($7,304.57) 105.59% ------2WN TOTAL $28,618.00 $5,704.56 $30,218.01 ($7,304.57) 105.59% 3WN-ISHTOO $275.00 $10.68 $283.94 ($19.62) 103.25% 3WN-VFOOOO $64.05 $4.70 $59.35 $0.00 92.66% 3WN-APABKM $3,098.00 $0.00 $3,097.33 $0.67 99.98% 3WNTOTAL $3,437.05 $15.38 $3,440.62 ($18.95) 100.10% 4WN-OOOOOO $661.86 $41.52 $626. 76 ($6.42) 94.70% 4WN-CLBSOO $85.00 $0.00 $82.32 $2.68 96.85% 4WN TOTAL $746.86 $41.52 $709.08 ($3.74) 94.94% 5WN-OOOOOO $7,639.12 $348.38 $7,585.85 ($295.11) 99.30% 5WN TOTAL $7,639.12 $348.38 $7,585.85 ($295.11) 99.30% 6WN-OOOOOO $13,246.00 $2,982.15 $14,499.62 ($4,235.77) 109.46% 6WN TOTAL $13,246.00 $2,982.15 $14,499.62 ($4,235.77) 109.46% 7WN-TREPOO $200.00 $8.55 $197.54 ($6.09) 98.77% 7WN-TFOOOO $816.00 $37. 79 $778.94 ($0.73) 95.46% 7WN-TNFOOO $ I ,555.55 $174.13 $1,381.68 ($0.26) 88.82% 7WN-TPABKM $52/1.24 $0.()0 $527.39 $0.85 99.84% 7WN-TPACLB $26.00 $().00 $24.00 $2.00 92.31 % ------7WN TOTAL $3,125.79 $220.47 $2,909.55 ($4.23) 93.08% SWN-000000 $5,500.00 $380.08 $5,228.08 ($108.16) 95.06% ------8WN TOTAL $5,500.00 $380.08 $5,228.08 ($108.16) 95.06% 9WN-OOOO(XJ $2,900.00 $56. 73 $2,880.17 ($36. 90) 99.32% 9WN TOTAL $2,9(Ml.OO $56.73 $2,880.17 ($36.90) 99.32% BAT-WNOOOO $4,757.00 $2,289.08 $3,813.47 ($1,345.55) 80.17% BAT-WN TOT. $4,757.00 $2,289.08 $3,813.47 ($1,345.55) 80.17% JPA-WNBKMO $4,204.76 $0.00 $4,220.66 ($15.90) 100.38% Jl'A-WNBWIO $23.00 $0.00 $0.00 $23.00 0.00% JPA-WNCLRS $!09.00 $30.79 $91.48 ($13.27) 83.93% ------JPA-WN TOT. $4,336.76 $30.79 $4,312.14 ($6.17) 99.43%

------WN TOTAL $78,323.58 $12,961.53 $79,919.32 ($14,557.27) 102.04%

-51- Book Budget Report - December 1996

Account BudgettL'tl Connuittcd Spent Balance % Spent

Washburn

ADULT CIRC. $45,212.05 $8,445.83 $45,580.35 ($8,814.13) 100.81% ADULT REF. $3,787.00 $729.00 $4,190.08 ($1,132.08) 110.64%

$48,999.05 $9,174.83 $49,770.43 ($9,946.21) 101.57%

JUV. CJRC. $25,968.74 $3,402.84 $27,106.69 ($4,540.79) 104.38% JUV. REf. $230.00 $163.39 $132.65 ($66.04) 57.67%

$26,198.74 $3,566.23 $27,239.34 ($4,606.83) 103.97%

TEEN CIRC. $3,125.79 $220.47 $2,9()9.55 ($4.23) 93.08%

------$3,125.79 $220.47 $2,909.55 ($4.23) 93.08%

COMBINED $78,323.58 $12,961.53 $79,919.32 ($14,557.27) 102.04%

-52- WEBBER PARK - Book Budget Report - December 1996 ---Page 14 of 14

Account Budgetted Committed Spent Balance % Spent !WP-PERIOD $0.00 ·-·--$0.00 $0.00 $0.00 0.00% IWP-000000 $600.00 $367.75 $820.29 ($588.04) 136.72% IWP-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% !WP-JUVCLB $50.00 $0.00 $33.31 $16.69 66.62% lWP TOTAL $650.00 $367.75 $853.60 ($571.35) 131.32% 2WP-OOOOOO $4,793.00 $757.25 $4,438.25 ($402.50) 92.60% 2WPTOTAL $4,793.00 $757.25 $4,438.25 ($402.50) 92.60% 3WP-APABKM $1.217.05 $0.00 $1,217.05 $0.00 100.00% 3WP-VFOOOO $76.97 $4.96 $72.01 $0.00 93.56% 3WP-ISIITOO $98.00 $4.45 $124.31 ($30.76) 126.85% 3WP TOTAL $1,392.02 $9.41 $1,413.37 ($30.76) 101.53% 4WP-OOOOOO $339.00 $24.00 $315.69 ($0.69) 93.12 % 4Wl'-CUISOO $40.00 $0.00 $32.81 $7.19 82.03% ------· 4WP TOTAL $379.(HI $24.00 $348.50 $6.50 91.95% SWP-000000 $1,634.12 $107. 90 $1,537.43 ($11.21) 94.08% SWP TOTAL $1,634.12 $107.90 $1,537.43 ($11.21) 94.08% 6WP-OOOOOO $5,960.00 $1,004.09 $5,100.31 ($144.40) 85.58% 6WP TOTAL $5,960.00 $1,004.09 $5,100.31 ($144.40) 85.58% 7Wl'-TNHJOO $234.07 $30.89 $203.37 ($0.19) 86.88% 7WP-TREPOO $0.00 $0.00 $0.00 $0.00 0.00% 7WP-TPABKM $510.20 $0.00 $513.19 ($2.99) 100.59% 7WP-TflXlOO $188.25 $19.50 $168.68 $0.07 89.60% 7WP-TPACIJl $5.00 $0.00 $0.00 $5.00 0.00% 7WP TOTAL $937.52 $50.39 $885.24 $1.89 94.42% 8WP-O(XJOOO $468.00 $33.93 $434.29 ($0.22) 92.80% ------8Wl' TOTAL $468.(Hl $33.93 $434.29 ($0.22) 92.80% 9WP-0()(J()(JO $800.00 $1.39 $797. 95 $0.66 99.74% ------·---- 9WP TOTAL $8()().(Hl $1.39 $797.95 $0.66 99.74% BAT-WPOO()() $1,423.00 $660.80 $1,130.56 ($368.36) 79.45% ------UAT-WPTOT. $1,423.IHI $660.80 $1,130.56 ($368.36) 79.45% JPA-WPCUlS $75.00 $30.79 $76.83 ($32 62) 102.44% JPA-WPBKMO $1,303.78 $0.00 $1,339.98 ($36.20) 102.78% JPA-WPBWIO $17.00 $0.00 $0.00 $17.00 0.00% .IPA-WP TOT. $1,395.78 $30.79 $1,416.81 ($51.82) 101.51%

------WP TOTAL $19,832.44 $3,047.70 $18,356.31 ($1,571.57) 92.56%

-53- Book Budget Report - December 1996

Account Budgetted Committed Spent Balance % Spent ·----··--- Webber Park

ADULTCIRC. $8,876.02 $1,462.78 $8,214.42 ($801.18) 92.55% Arnn:r REF $600.00 $367. 75 $820.29 ($588.04) 136.72%

,_ -- --- ______$9,476.02 $1,830.53 $9,034.71 ($1,389.22) 95.34%

HN. CIRC. $9,368.90 $1,166.78 $8,403.05 ($200. 93) 89.69% JlJV. REP. $50.00 $0.00 $33.31 $16.69 66.62%

------·------~- - $9,418.90 $1,166.78 $8,436.36 ($184.24) 89.57%

TEEN CIRC. $937.52 $50.39 $885.24 $1.89 94.42 %

--·-- $937.52 $50.39 $885.24 $1.89 94.42%

------·--·-- COMBINED $19,832.44 $3,047.70 $18,356.31 ($1,571.57) 92.56%

-54- Book Budget Report - All Accounts summed by Branch 1/8/97 11:30:15 AM

1996 BOOK BUDGET REPORT All Accounts - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

BK-ALL ACCTS $11,711.62 $834.26 $11,006.79 ($129.43) 93.98% -1.11%-

EL-ALL ACCTS $67,255.16 $8,143.13 $69,013.47 ($9,901.44) 102.61% -14.72%-

FR-ALL ACCTS $35,506.07 $4,016.14 $35,341.37 ($3,851.44) 99.54% -10.85%-

HO-ALL ACCTS $31,756.15 $4,261.13 $33,703.19 ($6,208.17) 106.13% -19.55%-

LH-ALL ACCTS $39,006.58 $4,264.12 $37,055.84 ($2,313.38) 95.00% -5.93%-

NE-ALL ACCTS $44,651.21 $5,019.98 $45,237.92 ($5,606.69) 101. 31%- -12.56%-

NK-ALL ACCTS $46,304.61 $5,003.92 $43,956.09 ($2,655.40) 94.93% -5.73%- I Tl Tl NR-ALL ACCTS $74,946.16 $8,243.92 $75,960.23 I ($9,257.99) 101.35% -12.35%-

PB-ALL ACCTS $12,567.70 $1,116.45 $12,004.22 ($552.97) 95.52% -4.40%-

RO-ALL ACCTS $29,481.47 $3,059.22 $27,344.71 ($922.46) 92.75% -3.13%-

SE-ALL ACCTS $32,261.10 $3,843.99 $32,678.59 ($4,261.48) 101.29% -13 .21%-

SU-ALL ACCTS $29,767.62 $3,882.79 $28,251.68 ($2,366.85) 94.91% -7.95%-

WA-ALL ACCTS $66,052.18 $7,413.09 $65,404.78 ($6,765.69) 99.02% -10.24%-

WN-ALL ACCTS $78,323.58 $8,977.78 $79,919.32 ($10,573.52) 102.04% -13.50%-

WP-ALL ACCTS $19,832.44 $2,181.19 $18,356.31 ($705.06) 92.56% -3.56% ------·--· --·------TOTALS: $619,423.65 $70,261.10 $615,234.51 ($66,071.96) 99.32% -10.67% Book Budget Report - by Account 1/8/97 11:23:32 AM

1996 BOOK BUDGET REPORT lXX-000000 - December 1996

ACCOUNT NO. BUDGET ORD. (- 18%) SPENT BALANCE % SPENT % UNENCUMBERED

lBK-000000 $44.00 $16.36 $43.50 ($15.86) 98.86% -36.04%

lEL-000000 $4,370.02 $579.70 $4,319.90 ($529.58) 98.85% -12.12%

lFR-000000 $2,182.54 $470.80 $2,261.26 ($549.52) 103.61% -25.18%

lH0-000000 $1,184.00 $315.86 $1,769.94 ( $901. 80) 149.49% -76.17%

lLH-000000 $1,406.56 $419.92 $1,388.14 ($401.50) 98.69%' -28.54%

lNE-000000 $2,053.00 $477. 27 $3,005.62 ($1,429.89) 146.40% -69.65%

lNK-000000 $1,905.00 $419.92 $1,661.57 ($176.49) 87.22% -9.26%

lNR-000000 $4,814.91 $532.10 $4,453.93 ($171.12) 92.50% -3.55%

lPB-000000 $437.00 $57.36 $556.73 ($177.09) 127.40% -40.52%

lR0-000000 $914.00 $403.56 $1,191.37 ($680.93) 130. 35% -74.50%

lSE-000000 $1,812.00 $460.51 $3,319.97 ($1,968.48) 183.22% -108.64%

lSU-000000 $1,531.00 $379.82 $1,589.82 ($438.64) 103.84% -28 ..65%

lWA-000000 $4,203.54 $670.68 $4,151.94 ($619.08) 98.77% -14.73%

lWN-000000 $3,787.00 $597.78 $4,190.08 ($1,000.86) 110.64% -26.43%

lWP-000000 $600.00 $301. 56 $820.29 {$521.85) 136. 72% -86.97%

TOTALS: $31,244.57 $6,103.21 $34,724.06 ($9,582.70) 111.14% -30.67%

I (.11 °'I 1996 BOOK BUDGET REPORT lXX-ENCYOO - December 1996

--~-~ ~~-~ ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

lEL-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lFR-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lHO-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lLH-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lNE-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lNK-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lNR-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lPB-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lRO-ENCYOO $600.00 $0.00 $644.00 ($44.00) 107.33% -7.33%

lSE-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lSU-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lWA-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lWN-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

lWP-ENCYOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

TOTALS: $600.00 $0.00 $644.00 ($44.00} 107.33% -7.33%

I 0, -J I 1996 BOOK BUDGET REPORT 1XX-JUVCLB - December 1996

ACCOUNT NO. BUDGET ORD. (- 18%) SPENT BALANCE % SPENT % UNENCUMBERED -~--· -~------· ~-

lEL-JUVCLB $196. 00 $93.48 $103.19 ($0.67) 52.65% -0.34%"

lFR-JUVCLB $130. 00 $32.80 $73.52 $23.68 56.55% 18.22%

lHO-JUVCLB $115. 00 $53.26 $33.31 $28.43 28.97% 24. 72%

lLH-JUVCLB $50.00 $0.00 $33.31 $16.69 66.62% 33.38%

lNE-JUVCLB $70.00 $12.29 $49.37 $8.34 70.53% 11. 91%

lNK-JUVCLB $50.00 $0.00 $33.31 $16.69 66.62% 33.38%

lNR-JUVCLB $130.00 $60.68 $62.98 $6.34 48.45% 4.88%

lPB-JUVCLB $15.00 $0.00 $11. 54 $3.46 76.93% 23.07%

lRO-JUVCLB $50.00 $0.00 $33.31 $16.69 66.62% 33.38%

lSE-JUVCLB $70.00 $12.29 $49.37 $8.34 70.53% 11. 91%

lSU-JUVCLB $90.00 $32.80 $33.31 $23.89 37.01% 26.54%

lWA-JUVCLB $210.00 $72.97 $156.74 ($19.71) 74.64% -9.39%

lWN-JUVCLB $230.00 $133. 98 $132.65 ($36.63) 57. 67% -15.93%

lWP-JUVCLB $50.00 $0.00 $33.31 $16.69 66.62% 33.38%

TOTALS: $1,456.00 $504.55 $839.22 $112.23 57.64% 7.71%

I n ~ I 1996 BOOK BUDGET REPORT 2XX-000000 - December 1996

- --~------~- ---~-~---- ACCOUNT NO. BUDGET ORD. (- 35%) SPENT BALANCE % SPENT % UNENCUMBERED ~--~-

2BK-OOOOOO $3,502.29 $153 .11 $3,288.68 $60.50 93.90%- 1.73%-

2EL-OOOOOO $26,803.00 $3,362.18 $27,398.14 ($3,957.32) 102.22%- -14.76%-

2FR-OOOOOO $9,414.00 $929. 66 $8,652.93 ($168.59) 91. 92%- -1.79%-

2HO-OOOOOO $5,464.00 $760.84 $6,554.74 ($1,851.58) 119.96%- -33.89%-

2LH-OOOOOO $13,206.00 $1,684.78 $13,505.26 ($1,984.04) 102. 27%- -15.02%-

2NE-OOOOOO $15,362.00 $1,940.91 $15,773.78 ($2,352.69) 102.68%- -15.32%-

2NK-OOOOOO $16,151.00 $1,979.46 $15,911.12 ($1,739.58) 98. 51%- -10.77%-

2NR-OOOOOO $27,730.00 $3,495.97 $29,307.64 ($5,073.61) 105.69%- -18.30%-

2PB-000000 $2,912.00 $255.82 $2,700.01 ($43.83) 92.72%- -1.51%-

2RO-OOOOOO $9,057.00 $904.92 $8,019.88 $132 .20 88.55%- 1.46%-

2SE-OOOOOO $13,076.00 $1,739.64 $13,596.49 ($2,260.13) 103.98%- -17.28%-

2SU-OOOOOO $7,023.00 $872.52 $6 I 791. 45 ($640.97) 96. 70%- -9.13%-

2WA-OOOOOO $26,832.00 $3,494.45 $28,204.22 ($4,866.67) 105.11%- -18.14%-

2WN-OOOOOO $28,618.00 $3,707.96 $30,218.01 ($5,307.97) 105.59%- -18.55%-

2WP-OOOOOO $4,793.00 $492.21 $4,438.25 ($137.46) 92.60%- -2.87%-

TOTALS: $209,943.29 $25,774.45 $214,360.60 ($30,191.76) 102.10% -14.38%

I 0, "°I 1996 BOOK BUDGET REPORT 2XX-ABE000 - December 1996

·-- ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED -~-----

2EL-ABEOOO $500.00 $24.01 $476.00 ($0.01) 95.20%- 0. 0 0%-

2FR-ABEOOO $3,103.00 $516.58 $2,622.50 ($36.08) 84.51%- -1.16%-

2HO-ABEOOO $0.00 $0.00 $0.00 $0.00 0.00%- 0.00%-

2NE-ABEOOO $1,234.00 $92.06 $1,143.73 ( $1. 79) 92.68%- -0.15%-

2NR-ABEOOO $1,721.00 $277.88 $1,445.21 ($2.09) 83.98%- -0.12%-

2SU-ABEOOO $1,000.00 $165.05 $1,023.00 ($188.05) 102.30%- -18.8H

2WA-ABEOOO $1,214.00 $100.07 $1,240.96 ($127.03) 102.22%- -10.46%-

TOTALS: $8,772.00 $1,175.65 $7,951.40 ($355.05) 90.65% -4.05%

I 0 °'I 1996 BOOK BUDGET REPORT 3XX-1SHT00 - December 1996

------~~------ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

3BK-1SHTOO $0.00 $0.00 $0.00 $0.00 0.00%' 0.00%'

3EL-1SHTOO $242.00 $10.68 $241.21 ($9.89) 99. 67%' -4.09%

3FR-1SHTOO $124.00 $8.00 $134.03 ($18.03) 108.09%' -14.54%

3H0-1SHTOO $129.00 $8.00 $134. 03 ($13.03) 103.90%' -10.10%

3LH-1SHTOO $215.00 $10.68 $214.53 ($10.21) 99.78%' -4.75%

3NE-1SHTOO $228.00 $10.68 $214.53 $2.79 94. 09% 1.22%'

3NK-1SHTOO $228.00 $10.68 $214.53 $2.79 94.09%' 1.22%'

3NR-1SHTOO $277. 00 $10.68 $284.99 ($18.67) 102.88%' -6.74%

3PB-1SHTOO $61.00 $0.00 $61. 99 ($0.99) 101.62%' -1.62%

3R0-1SHTOO $225.00 $10.68 $212.09 $2.23 94.26%' 0. 99%'

3SE-1SHTOO $228.00 $10.68 $214.53 $2.79 94.09%' 1.22%'

3SU-1SHTOO $124.00 $8.00 $133. 93 ($17.93) 108. OH -14.46%

3WA-1SHTOO $262.00 $10.68 $258.31 ($6. 99) 98. 59%' -2.67%

3WN-1SHTOO $275.00 $10.68 $283.94 ($19.62) 103.25%' -7 .13%

3WP-1SHTOO $98.00 $4.45 $124.31 ($30.76) 126.85%' -31.39%

TOTALS: $2,716.00 $124.57 $2,726.95 ($135.52) 100.40% -4.99%

I 0-­.... I 1996 BOOK BUDGET REPORT 3XX-APABKM - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED -----.. -- 3BK-APABKM $1,082.71 $0.00 $1,082.92 ($0.21) 100.02% -0.02%

3EL-APABKM $2,341.00 $0.00 $2,340.57 $0.43 99.98% 0.02%

3FR-APABKM $1,803.43 $0.00 $1,803.43 $0.00 0.00% 0.00%

3HO-APABKM $500.00 $0.00 $516.79 ($16.79) 103.36% -3.36%

3LH-APABKM $2,044.00 $0.00 $2,043.54 $0.46 99.98% 0.02%

3NE-APABKM $4,042.49 $0.00 $4,042.04 $0.45 99.99% 0.01%

3NK-APABKM $2,266.53 $0.00 $2,264.29 $2.24 99.90% 0.10%

3NR-APABKM $4,386.39 $0.00 $4,384.29 $2.10 99.95% 0.05%

3PB-APABKM $977.04 $0.00 $976.94 $0.10 99.99%' 0.01%

3RO-APABKM $1,509.00 $0.00 $1,507.00 $2.00 99.8796 0.13%

3SE-APABKM $1,157.00 $0.00 $1,156.37 $0.63 99.95% 0.05%

3SU-APABKM $780.00 $0.00 $779.89 $0 .11 99.99% 0. 01%

3WA-APABKM $3,343.00 $0.00 $3,342.20 $0.80 99.98% 0. 02%

3WN-APABKM $3,098.00 $0.00 $3,097.33 $0.67 99.98% 0. 02%

3WP-APABKM $1,217.05 $0.00 $1,217.05 $0.00 0.00% 0.00%

-- ~~ --~---- TOTALS: $30,547.64 $0.00 $30,554.65 ($7. 01) 100.02% -0.02%

I )' sJ I 1996 BOOK BUDGET REPORT 3XX-VFOOOO - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

3EL-VFOOOO $110.17 $4.70 $105.47 $0.00 95.73% 0.00%

3FR-VFOOOO $125.01 $4.70 $120.31 $0.00 96.24% 0.00%

3HO-VFOOOO $11. 00 $4.70 $4.47 $1. 83 40.64% 16.64%

3LH-VFOOOO $115. 81 $4.70 $111.11 $0.00 95.94% 0.00%

3NE-VFOOOO $64.17 $4.70 $59.47 $0.00 92.68% 0.00%

3NK-VFOOOO $79.01 $4.70 $74.31 $0.00 94.05% 0.00%

3NR-VFOOOO $102.93 $4.70 $98.23 $0.00 95.43% 0.00%

3PB-VFOOOO $76.88 $4.70 $72 .18 $0.00 93.89% 0.00%

3RO-VFOOOO $64.17 $4.70 $59.47 $0.00 92. 68% 0.00%

3SE-VFOOOO $79.01 $4.70 $74.31 $0.00 94.05% 0.00%

3SU-VFOOOO $79.01 $4.70 $74.31 $0.00 94.05% 0.00%

3WA-VFOOOO $82.62 $4.70 $77.92 $0.00 94.31% 0.00%

3WN-VFOOOO $64.05 $4.70 $59.35 $0.00 92.66% 0.00%

3WP-VFOOOO $76.97 $4. 96 $72.01 $0.00 93.56% 0.00%

TOTALS: $1,130.81 $66.06 $1,062.92 $1.83 94.00% 0.16%

I 0' w I 1996 BOOK BUDGET REPORT 4XX-OOOOOO - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

4BK-000000 $191.93 $24.00 $167.93 $0.00 0.00% 0.00%

4EL-000000 $1,108.98 $31. 23 $1,107.94 ($30.19) 99. 91% -2.72%

4FR-OOOOOO $522.00 $43.03 $479.13 ($0.16) 91. 79% -0.03%

4HO-OOOOOO $179.99 $24.00 $155.99 $0.00 0.00% 0.00%

4LH-000000 $634.00 $24.73 $609.76 ($0.49) 96 .18% -0.08%

4NE-000000 $638.75 $24.73 $639.99 ($25.97) 100.19% -4.07%

4NK-OOOOOO $830.00 $24.97 $805.17 ($0.14) 97.01% -0.02%

4NR-OOOOOO $492 .43 $24.00 $468.13 $0.30 95. 07% 0.06%

4PB-000000 $210.00 $24.00 $203.53 ($17.53) 96. 92% -8.35%

4RO-OOOOOO $397.00 $24.00 $373.51 ($0.51) 94.08% -0.13%

4SE-000000 $249.00 $24.24 $247.35 ($22.59) 99.34% -9.07%

4SU-OOOOOO $601.00 $24.97 $578.44 ( $2 . 41) 96 .25% -0.40%

4WA-OOOOOO $540.00 $24.00 $516.45 ($0.45) 95.64% -0.08%

4WN-OOOOOO $661.86 $41. 52 $626.76 ($6.42) 94.70% -0.97%

4WP-OOOOOO $339.00 $24.00 $315.69 ($0.69) 93.12% -0.20%

TOTALS: $7,595.94 $407.42 $7,295.77 ($107.25) 96.05% -1.41%

I O' ,i:. I 1996 BOOK BUDGET REPORT 4:XX-CLBSOO - December 1996

-~--- --·------~----~- ACCOUNT NO. BUDGET ORD. (- 18%) SPENT BALANCE % SPENT % UNENCUMBERED ~---~---~-- -~---~

4BK-CLBSOO $0.00 $0.00 $0.00 $0.00 0.00%" 0.00%"

4EL-CLBS00 $100.00 $0.00 $96. 38 $3.62 96. 38%- 3.62%"

4FR-CLBS00 $50.00 $0.00 $41. 68 $8.32 83.36%" 16.64%"

4HO-CLBS00 $10.00 $0.00 $8.71 $1.29 87.10%" 12.90%"

4LH-CLBS00 $63.00 $0.00 $62.79 $0.21 99.67%" 0.33%"

4NE-CLBS00 $75.00 $0.00 $71. 78 $3.22 95.71%" 4.29%"

4NK-CLBS00 $74.00 $0.00 $73.50 $0.50 99.32%" 0.68%"

4NR-CLBS00 $100.00 $0.00 $96. 38 $3.62 96.38%" 3.62%"

4PB-CLBS00 $0.00 $0.00 $0.00 $0.00 0.00%" 0.00%"

4RO-CLBS00 $57.00 $0.00 $56.31 $0.69 98.79%" 1.21%"

4SE-CLBSOO $42.00 $0.00 $41. 68 $0.32 99.24%" 0.76%"

4SU-CLBSOO $42.00 $0.00 $41. 68 $0.32 99.24%" 0.76%"

4WA-CLBS00 $89.00 $0.00 $88.74 $0.26 99. 71%- 0.29%"

4WN-CLBS00 $85.00 $0.00 $82.32 $2.68 96. 85%- 3.15%"

4WP-CLBS00 $40.00 $0.00 $32.81 $7.19 82.03%" 17.97%

TOTALS: $827.00 $0.00 $794.76 $32.24 96.10% 3.90% 1996 BOOK BUDGET REPORT SXX-000000 - December 1996

----~- ACCOUNT NO. BUDGET ORD. (- 30%) SPENT BALANCE % SPENT % UNENCUMBERED

5BK-000000 $261.12 $0.00 $263.08 ($1. 96) 100.75% -0.75%

5EL-000000 $3,353.10 $139.02 $3,156.44 $57.64 94.13% 1.72%

5FR-OOOOOO $2,837.20 $69.70 $2,736.56 $30.94 96.45% 1.09%

5HO-OOOOOO $4,745.45 $461.51 $4,085.89 $198.05 86.10% 4.17%

5LH-OOOOOO $2,774.46 $75.08 $2,665.68 $33. 71 96.08% 1.21%'

5NE-OOOOOO $2,475.17 $75.34 $2,364.48 $35.35 95.53% 1.43%

5NK-OOOOOO $3 t 461. 46 $87.76 $3,335.27 $38.43 96. 35% 1.11%

5NR-000000 $5,028.24 $321. 73 $4,885.30 ($178.79) 97.16% -3.56%

5PB-OOOOOO $936.10 $51. 20 $863.24 $21. 66 92.22% 2.31%

5RO-OOOOOO $2,060.80 $44.20 $1,998.32 $18.28 96. 97% 0.89%

5SE-000000 $1,741.89 $37.30 $1,688.30 $16.29 96. 92% 0.94%

5SU-OOOOOO $1,387 .12 $51.41 $1,346.95 ($11.24) 97.10% -0.81%

5WA-OOOOOO $4,008.28 $380.70 $3,485.18 $142.41 86.95% 3.55%

5WN-OOOOOO $7,639.12 $243.87 $7,585.85 ( $190. 60) 99.30% -2.49%

5WP-OOOOOO $1,634.12 $75.53 $1,537.43 $21. 16 94.08% 1.29%

TOTALS: $44,343.63 $2,114.32 $41,997.97 $231.34 94.71% 0.52%

I O' O' I 1996 BOOK BUDGET REPORT 6XX-OOOOOO - December 1996

----- ACCOUNT NO. BUDGET ORD. (- 20%) SPENT BALANCE % SPENT % UNENCUMBERED ----- 6BK-OOOOOO $4,034.00 $610.00 $3,620.09 ($196. 09) 89.74% -4.86%

6EL-OOOOOO $13,246.00 $2,603.66 $16,176.58 ($5,534.24) 122.12% -41.78%

6FR-OOOOOO $7,500.00 $1,289.30 $9,245.19 ($3,034.49) 123.27% -40.46%

6HO-OOOOOO $6,500.00 $1,351.65 $8,556.35 ($3,408.00) 131. 64% -52.43%

6LH-OOOOOO $8,422.00 $1,201.40 $6,910.49 $310 .11 82.05% 3.68%

6NE-OOOOOO $7,980.00 $1,428.18 $8,285.31 ($1,733.49) 103.83% -21. 72%

6NK-OOOOOO $10,292.00 $1,572.42 $9,317.04 ($597.46) 90.53% -5.81%

6NR-000000 $13,446.00 $2,211.35 $14,300.10 ($3,065.45) 106.35% -22.80%

6PB-OOOOOO $4,000.00 $684.44 $3,621.38 ($305.82) 90.53% -7.65%

6RO-OOOOOO $7,260.00 $1,167.73 $6,281.30 ($189.03) 86.52% -2.60%

6SE-OOOOOO $7,080.00 $928.05 $6,006.76 $145.19 84.84% 2.05%

6SU-OOOOOO $7,459.00 $1,181.45 $7,506.14 ($1,228.59) 100.63% -16.47%

6WA-OOOOOO $12,686.00 $1,903.22 $11,798.93 ($1,016.15) 93.01% -8.01%

6WN-OOOOOO $13,246.00 $2,385.72 $14,499.62 ($3,639.34) 109.46% -27.48%

6WP-OOOOOO $5,960.00 $803.27 $5,100.31 $56.42 85.58% 0.95%

TOTALS: $129,111.00 $21,321.84 $131,225.59 ($23,436.43) 101.64% -18.15%

I ~ --.J I 1996 BOOK BUDGET REPORT 7XX-TFOOOO - December 1996

--~--~- -~- ACCOUNT NO. BUDGET ORD. (- 30%) SPENT BALANCE % SPENT % UNENCUMBERED ~---~-

7BK-TFOOOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

7EL-TFOOOO $722.75 $20.37 $694.49 $7.89 96. 09% 1.09%

7FR-TFOOOO $315.00 $0.00 $358.99 ($43.99) 113. 97% -13.97%

7HO-TFOOOO $267.50 $13.65 $241. 75 $12.10 90.37% 4 .52%

7LH-TFOOOO $384.43 $13. 65 $365 .11 $5.67 94. 97% 1.47%

7NE-TFOOOO $403.92 $19.73 $375.85 $8.34 93.05% 2.06%

7NK-TFOOOO $445.57 $13.65 $424.59 $7.33 95.29% 1.65%

7NR-TFOOOO $748.00 $19.73 $740.84 ($12.57) 99.04% -1.68%

7PB-TFOOOO $215.00 $13. 65 $215.35 ($14.00) 100.16% -6.51%

7RO-TFOOOO $458.50 $13. 65 $439.73 $5.12 95. 91% 1.12%

7SE-TFOOOO $175.00 $0.00 $178.66 ($3.66) 102.09% -2. 09%

7SU-TFOOOO $311. 08 $13. 65 $292.31 $5.12 93. 97% 1.65%

7WA-TFOOOO $541. 00 $0.00 $541.18 ($0.18) 100.03% -0.03%

7WN-TFOOOO $816.00 $26.45 $778.94 $10.61 95.46% 1. 30%

7WP-TFOOOO $188.25 $13.65 $168.68 $5.92 89.60% 3.14%

TOTALS: $5,992.00 $181.84 $5,816.47 ($6.31) 97.07% -0 .11%

I 0--- 00 I 1996 BOOK BUDGET REPORT 7XX-TNFOOO - December 1996

------· ACCOUNT NO. BUDGET ORD. (- 30%) SPENT BALANCE % SPENT % UNENCUMBERED

7BK-TNFOOO $11. 88 $0.00 $10. 96 $0.92 92.26% 7.74%

7EL-TNFOOO $1,433.12 $103.38 $1,286.30 $43.44 89.76% 3.03%

7FR-TNFOOO $1,010.43 $62.85 $921.60 $25.98 91.21% 2.57%

7HO-TNFOOO $387.00 $40.45 $363.54 ($16.99) 93.94% -4. 39%

7LH-TNFOOO $289.88 $30.51 $246.52 $12.85 85.04% 4.43%

7NE-TNFOOO $796. 00 $38.14 $755.39 $2.47 94.90% 0 .31%

7NK-TNFOOO $528.57 $15.36 $507.32 $5.89 95.98% 1.11%

7NR-TNFOOO $1,421.29 $89.04 $1,293.30 $38.95 90.99% 2.74%

7PB-TNFOOO $175.72 $4.19 $169.91 $1.62 96. 69% 0.92%

7RO-TNFOOO $688.00 $52.46 $630.13 $5.41 91. 59% 0.79%

7SE-TNFOOO $119 .50 $4.19 $113. 86 $1.45 95.28% 1.21%

7SU-TNFOOO $953. 71 $45.81 $889.03 $18.87 93.22% 1.98%

7WA-TNFOOO $596 .28 $21. 62 $565.49 $9.17 94.84% 1.54%

7WN-TNFOOO $1,555.55 $121.89 $1,381.68 $51.98 88.82% 3.34%

7WP-TNFOOO $234.07 $21.62 $203.37 $9.08 86.88% 3.88%

--··---~------TOTALS: $10,201.00 $651.53 $9,338.40 $211. 07 91.54% 2.07%

I O' -0 I 1996 BOOK BUDGET REPORT 7XX-TPABKM - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED ---~--

7BK-TPABKM $593.00 $0.00 $590.84 $2.16 99.64% 0.36%

7EL-TPABKM $824.00 $0.00 $860.30 ($36. 30) 104.41% -4 .41%

7FR-TPABKM $327.70 $0.00 $327.70 $0.00 0.00% 0.00%

7HO-TPABKM $200.00 $0.00 $203.18 ($3.18) 101.59% -1.59%

7LH-TPABKM $562.00 $0.00 $576.26 ($14.26) 102.54% -2.54%

7NE-TPABKM $378.00 $0.00 $377.29 $0. 71 99. 81% 0.19%

7NK-TPABKM $388.64 $0.00 $429.64 ($41. 00) 110.55% -10.55%

7NR-TPABKM $667.41 $0.00 $667.41 $0.00 0.00% 0.00%

7PB-TPABKM $314.79 $0.00 $316.08 ($1.29) 100. 41% -0.41%

7RO-TPABKM $509.00 $0.00 $524.14 ($15.14) 102.97% -2.97%

7SE-TPABKM $263.00 $0.00 $282.59 ($19.59) 107.45% -7.45%

7SU-TPABKM $321. 00 $0.00 $334.12 ($13.12) 104. 09% -4. 09%

7WA-TPABKM $277.33 $0.00 $277.33 $0.00 0.00% 0.00%

7WN-TPABKM $528.24 $0.00 $527.39 $0.85 99.84% 0.16%

7WP-TPABKM $510.20 $0.00 $513 .19 ($2.99) 100. 59% -0.59% ----·· TOTALS: $6,664.31 $0.00 $6,807.46 ($143.15} 102.15% -2.15%

I --.I 0 I 1996 BOOK BUDGET REPORT 7XX-TPACLB - December 1996

---~ --- ~---- ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

7BK-TPACLB $20.00 $0.00 $9.30 $10.70 46.50% 53.50%

7EL-TPACLB $150.00 $0.00 $69.66 $80.34 46.44% 53. 56%

7FR-TPACLB $41. 00 $0.00 $29 .12 $11.88 71. 02% 28.98%

7HO-TPACLB $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

7LH-TPACLB $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

7NE-TPACLB $91. 00 $0.00 $61.06 $29.94 67.10% 32.90%

7NK-TPACLB $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

7NR-TPACLB $82.00 $0.00 $44.27 $37.73 53.99% 46.01%

7PB-TPACLB $18.00 $0.00 $0.00 $18.00 0.00% 100.00%

7RO-TPACLB $18.00 $0.00 $0.00 $18.00 0.00% 100.00%

7SE-TPACLB $17.00 $0.00 $11. 31 $5.69 66.53% 33. 47%'

7SU-TPACLB $32.00 $0.00 $21.26 $10.74 66.44% 33.56%

7WA-TPACLB $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

7WN-TPACLB $26.00 $0.00 $24.00 $2.00 92. 31% 7.69%

7WP-TPACLB $5.00 $0.00 $0.00 $5.00 0.00% 100.00%

TOTALS: $500.00 $0.00 $269.98 $230.02 54.00% 46.00%

I -.J..... I 1996 BOOK BUDGET REPORT 7XX-TREP00 - December 1996

------~-~ ACCOUNT NO. BUDGET ORD. (- 30%) SPENT BALANCE % SPENT % UNENCUMBERED ------7BK-TREPOO $107.69 $0.00 $107.69 $0.00 0.00% 0.00%

7EL-TREPOO $61.00 $0.00 $60.43 $0.57 99.07% 0.93%

7FR-TREPOO $12.76 $0.00 $12.76 $0.00 0.00% 0.00%

7HO-TREPOO $160. 00 $0.00 $129.58 $30.42 80.99% 19.01%

7LH-TREPOO $45.34 $0.00 $45.34 $0.00 0.00% 0.00%

7NE-TREPOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

7NK-TREPOO $42.01 $0.00 $42.01 $0.00 0.00% 0.00%

7NR-TREPOO $291.00 $0.00 $296.49 ($5. 49) 101.89% -1. 89%

7PB-TREPOO $20.17 $0.00 $19 .11 $1. 06 94.74% 5.26%

7RO-TREPOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

7SE-TREPOO $11. 00 $0.00 $11. 57 ($0. 57) 105.18% -5.18%

7SU-TREPOO $79.00 $22.33 $47.70 $8.97 60.38% 11. 35%

7WA-TREPOO $510.00 $27.86 $529.16 ($47.02) 103.76% -9.22%

7WN-TREPOO $200.00 $5.99 $197.54 ($3.52) 98. 77% -1.76%

7WP-TREPOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00% -- ~-~-- TOTALS: $1,539.97 $56.18 $1,499.38 ($15 .58) 97.36% -1.01%

I --J N I 1996 BOOK BUDGET REPORT SXX-000000 - December 1996

ACCOUNT NO. BUDGET ORD. (- 35%) SPENT BALANCE % SPENT % UNENCUMBERED

8BK-000000 $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

8EL-OOOOOO $2,672.00 $485. 03 $1,926.55 $260.42 72.10% 9.75%

8FR-OOOOOO $1,444.00 $104.14 $1,284.66 $55.20 88.97% 3.82%

8HO-OOOOOO $8,473.21 $744.95 $7,696.28 $31.98 90.83% 0.38%

8LH-OOOOOO $1,960.10 $277.39 $1,744.45 ($61.74) 89.00% -3.15%

8NE-000000 $2,077.69 $150.40 $1,846.62 $80.67 88.88% 3.88%

8NK-OOOOOO $2,774.15 $370.88 $2,571. 79 ($168.52) 92. 71% -6.07%

8NR-OOOOOO $3,047.00 $90.17 $3,440.88 ($484.05) 112.93% -15.89%

8PB-OOOOOO $261.00 $0.21 $260.74 $0.05 99.90% 0.02%

8RO-OOOOOO $1,026.00 $92.39 $957.40 ($23.79) 93.31% -2.32%

8SE-OOOOOO $1,106.00 $77.19 $988.04 $40.77 89.33% 3.69%

8SU-OOOOOO $3,977.70 $433.15 $3,313.03 $231. 52 83.29% 5.82%

8WA-OOOOOO $3,500.00 $288.28 $3,157.37 $54.36 90 .21% 1.55%

8WN-OOOOOO $5,500.00 $247.05 $5,228.08 $24.87 95.06% 0.45%

8WP-OOOOOO $468.00 $22.05 $434.29 $11. 66 92.80% 2.49%

TOTALS: $38,286.85 $3,383.27 $34,850.18 $53.40 91.02% 0.14%

I ---1 w I 1996 BOOK BUDGET REPORT 9XX-000000 - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED --- 9EL-OOOOOO $2,579.00 $0.00 $2,596.65 ($17.65) 100.68% -0.68%

9FR-000000 $1,100.00 $10.83 $1,107.48 ($18. 31) 100.68% -1.66%

9HO-OOOOOO $1,002.00 $0.00 $1,001.85 $0.15 99.99% 0. 01%

9LH-000000 $2,524.00 $5.27 $2,516.08 $2.65 99. 69% 0.10%

9NE-OOOOOO $1,500.00 $0.65 $1,524.87 ($25.52) 101.66% -1.70%

9NK-OOOOOO $1,626.00 $0.00 $1,626.29 ($0.29) 100.02% -0.02%

9NR-000000 $3,610.56 $12.49 $3,598.07 $0.00 99.65% 0.00%

9PB-OOOOOO $500.00 $0.87 $520.31 ($21.18) 104.06% -4.24%

9RO-OOOOOO $786.00 $0.21 $786.17 ($0.38) 100. 02% -0.05%

9SE-OOOOOO $1,757.00 $0.00 $1,781.37 ($24.37) 101.39% -1.39%

9SU-OOOOOO $672. 00 $1.53 $670.97 ($0. 50) 99.85% -0.07%

9WA-000000 $2,801.00 $3.82 $2,797.61 ($0. 43) 99.88% -0.02%

9WN-OOOOOO $2,900.00 $56.73 $2,880.17 ($36.90) 99.32% -1.27%

9WP-OOOOOO $800.00 $1.39 $797.95 $0.66 99.74% 0.08%

TOTALS: $24,157.56 $93.79 $24,205.84 ($142.07) 100.20% -0.59%

I --J >+" I 1996 BOOK BUDGET REPORT BAT-XXOOOO - December 1996

ACCOUNT NO. BUDGET ORD. (- 40%) SPENT BALANCE % SPENT % UNENCUMBERED --~--

BAT-ELOOOO $3,219.00 $665.68 $2,822.92 ($935.28) 87.70% -29.06%

BAT-FROOOO $1,744.00 $453.72 $1,465.40 ($628.84) 84.03% -36.06%

BAT-HOOOOO $1,680.00 $462.24 $1,412.14 ($656.62) 84.06% -39.08%

BAT-LHOOOO $2,312.00 $490.55 $2,015.55 ($684.66) 87.18% -29. 61%

BAT-NEOOOO $2,860.00 $728. 74 $2,328.03 ($925.50) 81.40% -32.36%

BAT-NKOOOO $2,610.67 $480.12 $2,129.79 ($479.36) 81.58% -18.36%

BAT-NROOOO $4,016.00 $1,065.53 $3,280.36 ($1,395.42) 81. 68% -34.75%

BAT-PBOOOO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

BAT-ROOOOO $1,679.00 $320.70 $1,527.65 ($490.05) 90.99%- -29.19%

BAT-SEOOOO $2,280.00 $525.19 $1,944.41 ($714.78) 85.28% -31. 35%

BAT-SUOOOO $1,744.00 $625.59 $1,295.56 ($802.74) 74.29%- -46.03%-

BAT-WAOOOO $3,148.00 $390.04 $2,990.34 ($622.41) 94.99% -19.77%

BAT-WNOOOO $4,757.00 $1,373.45 $3,813.47 ($1,803.37) 80.17%- -37. 91%

BAT-WPOOOO $1,423.00 $396.48 $1,130.56 ($500.52) 79.45% -35.17%

TOTALS: $33,472.67 $7,978.02 $28,156.18 ($2,661.53) 84.12% -7.95%

08-Jan-97

I ---J u, I 1996 BOOK BUDGET REPORT JPA-XXBKMO - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

JPA-BKBKMO $1,758.00 $0.00 $1,758.23 ($0.23) 100.01% -0.01%

JPA-ELBKMO $3,015.02 $0.00 $3,014.90 $0.12 100.00%" 0.00%"

JPA-FRBKMO $1,581.00 $0.00 $1,580.16 $0.84 99.95%" 0.05%"

JPA-HOBKMO $700.00 $0.00 $758.93 ($58.93) 108.42% -8.42%-

JPA-LHBKMO $1,923.00 $5.44 $1,917.19 $0.37 99.70% 0.02%

JPA-NEBKMO $2,189.02 $0.00 $2,187.56 $1.46 99.93% 0.07%"

JPA-NKBKMO $2,398.00 $3.99 $2,393.74 $0.27 99.82%" 0. 01%

JPA-NRBKMO $2,657.00 $3.99 $2,651.99 $1.02 99.81% 0.04%"

JPA-PBBKMO $1,353.00 $0.00 $1,351.60 $1.40 99.90%" 0.10%

JPA-ROBKMO $2,023.00 $0.00 $2,021.09 $1. 91 99. 91% 0.09%

JPA-SEBKMO $860.70 $0.00 $860.70 $0.00 0.00% 0.00%

JPA-SUBKMO $1,307.00 $0.00 $1,306.15 $0.85 99.93% 0. 07%

JPA-WABKMO $1,133.13 $0.00 $1,133.13 $0.00 0.00% 0.00%

JPA-WNBKMO $4,204.76 $0.00 $4,220.66 ($15.90) 100.38% -0.38%"

JPA-WPBKMO $1,303.78 $0.00 $1,339.98 ($36 .20) 102.78% -2.78% ------TOTALS: $28,406.41 $13.42 $28,496.01 ($103.02) 100.32% -0.36%

08-Jan-97

I -.J a­ l 1996 BOOK BUDGET REPORT JPA-XXBWIO - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

JPA-BKBWIO $30.00 $0.00 $22.80 $7.20 76.00% 24.00%

JPA-ELBWIO $105.00 $0.00 $67.87 $37 .13 64.64% 35.36%

JPA-FRBWIO $64.00 $0.00 $0.00 $64.00 0.00% 100.00%

JPA-HOBWIO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

JPA-LHBWIO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

JPA-NEBWIO $58.00 $0.00 $46.42 $11. 58 80.03% 19.97%

JPA-NKBWIO $54.00 $0.00 $50.29 $3. 71 93 .13% 6 .87%

JPA-NRBWIO $73.00 $0.00 $67.86 $5.14 92. 96% 7.04%

JPA-PBBWIO $35.00 $0.00 $23.44 $11. 56 66.97% 33.03%

JPA-ROBWIO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

JPA-SEBWIO $62.00 $0.00 $26.22 $35.78 42.29% 57. 71%

JPA-SUBWIO $179.00 $0.00 $109.02 $69.98 60. 91% 39.09%

JPA-WABWIO $0.00 $0.00 $0.00 $0.00 0.00% 0.00%

JPA-WNBWIO $23.00 $0.00 $0.00 $23.00 0.00% 100.00%

JPA-WPBWIO $17.00 $0.00 $0.00 $17.00 0.00% 100.00%

TOTALS: $700.00 $0.00 $413.92 $286.08 59.13% 40.87%

08-Jan-Y7

I -.J -.J I 1996 BOOK BUDGET REPORT JPA-XXCLBS - December 1996

ACCOUNT NO. BUDGET ON ORDER SPENT BALANCE % SPENT % UNENCUMBERED

JPA-BKCLBS $75.00 $30.79 $40.77 $3.44 54.36% 4.59%

JPA-ELCLBS $104.00 $20.01 $91. 58 ($7.59) 88.06% -7.30%

JPA-FRCLBS $75.00 $20.01 $82. 96 ($27.97) 110.61% -37.30%

JPA-HOCLBS $48.00 $20.01 $75.72 ($47.73) 157.75% -99.44%

JPA-LHCLBS $75.00 $20.01 $84.73 ($29.74) 112. 97% -39.66%

JPA-NECLBS $75.00 $16.15 $84.73 ($25.88) 112. 97% -34.50%

JPA-NKCLBS $100.00 $20.01 $90.52 ($10.53) 90.52% -10.53%

JPA-NRCLBS $104.00 $23.88 $91. 58 ($11.46) 88.06% -11.02%

JPA-PBCLBS $50.00 $20.01 $60 .14 ($30.15) 120.28% -60.31%

JPA-ROCLBS $100.00 $20.01 $81. 84 ($1. 85) 81. 84% -1. 85%

JPA-SECLBS $75.00 $20.01 $84.73 ($29.74) 112. 97% -39.66%

JPA-SUCLBS $75.00 $20.01 $73.61 ($18.62) 98.15% -24.83%

JPA-WACLBS $75.00 $20.01 $91. 58 ($36.59) 122 .11% -48.79%

JPA-WNCLBS $109.00 $20.01 $91.48 ($2.49) 83.93% -2.29%

JPA-WPCLBS $75.00 $20.01 $76.83 ( $21. 84) 102.44% -29.12%

TOTALS: $1,215.00 $310.98 $1,202.80 ($298. 78) 99.00% -24.59%

08-Jan-97

I -.J 00 I YOUNG ADULT SERVICES Annual Report

1996

The Young Adult Services Department has taken some major leaps in 1996, with many glorious successes and achievements to report, along with the real world reminders of obstacles that can and do arise in the life of any department's progress. With our department's fifth year anniversary approaching in 1997, it is a time to reflect upon its evolution over the years, and its emergence from a shaky toddler's legs stage during its start­ up period to a thriving, vital service highly regarded and respected by the citizenry it serves, as well as the larger professional community throughout the state and nation. This stability has fostered some remarkable collaborative ventures, as well as some watershed moments of achievement in areas of service that have been steadily cultivated and nurtured over the years. As our materials circulation continues its progressive rise, and the demographic wave of adolescents continues its surging pattern (not expected to abate for another decade), we are uniquely poised and ready to address the needs of this community with a stable of core services. This definition marks the solid foundation from which the next generation of programs and service refinements for young adults can springboard.

If I had to select one overall defining theme for the department over the past year, it would have to be "collaboration." Although always a key component of our service philosophy, never before has involvement been so diverse, productive, and wide reaching. From enhanced academic support and enrichment programming, to innovative partnerships in violence prevention and juvenile diversion, the year's opportunities have further enhanced the department's potential to enrich the lives of the many young people in its community.

For the first time, the department has been actively involved in working with adjudicated teens at the Hennepin County Home School juvenile corrections facility, a pilot offshoot of a unique new collaborative venture with the Hennepin County Public Library known as Great Transitions: Struggle, Change, Achieve. Since March, I have been visiting students in the school's Epsilon Program each month, soliciting their input as my local "Quick Picks" committee of teen readers representing Minnesota and the Midwest. As one of the 11 voting members of the American Library Association's 1997 "Quick Picks for Reluctant Young Adult Readers" Committee (now completing my third and final year of this assignment), I have brought students hundreds of publisher gift books for review and feedback, deriving the majority of my nominations from students response and delivering their comments verbatim to the committee discussion process at the American Library Association conferences.

This project has been so successful (the overwhelming consensus among teachers is that students are now reading more than ever before, according to Char Myklebust, the school's Education Coordinator) that it has become a cornerstone component of a long-range

79 collaborative partnership between the two library systems, the school, and three family service collaboratives. This vision, defined in a 1997 Family Services Collaborative/ Children's Library Services grant proposal for $30,000 from the Minnesota Department of Children, Families, and Learning, represents a groundbreaking step in the rehabilitative process.

If approved (recipient award announcements are expected in the early part of 1997), this grant will fund on-going support workshops and resource collections at libraries in both systems for students transitioning back into their home communities (70% of which are in the city of Minneapolis), as well as continued involvement with students at the school. By developing this continuum of service, linking the positive diversionary efforts begun at the school site with a library-based support structure, we hope to both positively impact the high rate of recidivism among juvenile offenders and fully exploit the library's critical role in fostering personal empowerment. This pioneering collaborative marks the first attempt to defuse negative environmental factors in the home environment (often fueling entry into criminal activity in the first place), with a structured, neighborhood based support network, working in tandem with the probationary system. By playing a proactive role in the diversionary process, the library becomes a beacon of hope in the lives of these participating students, representing a range of positive alternatives and options, for the immediate as well as the long-range future.

Issues of juvenile criminal diversion and intervention were also targeted by Minneapolis Mayor Sharon Sayles Belton, who initiated yet another pioneering collaborative known as The Violence Prevention Project. A series of workshops developed and facilitated by the Minneapolis Department of Health spawned a spectrum of committees charged with creating an array of community-based initiatives aimed at stemming the rising tide of juvenile violence plaguing the city in recent years. As a member of the Education committee, I developed the breakout booklist, Victory over Violence, which has been in heavy demand since its publication in June. Not only have numerous schools, agencies, and businesses requested this resource for use in their conflict mediation programs, but Mayor Sayles Belton also suggested its inclusion in community information packets distributed to the Windom neighborhood immediately following a shattering triple murder. The inclusion of this list as a tool in the healing process underscores the library's critical role in supporting and serving the information needs of its community.

The department's recurring collaborative partnership with Y-MAP (Youth in Minneapolis After-school Program), which last year provided more than $40,000 in program funds for our popular Homework Helper Centers, allowed us to continue this important adjunct to academic enrichment and skills building, made all the more timely this year in light of the poor performance patterns indicated among Minneapolis students by the State's first mandatory basic skills testing process. Coupled with our complementary library-funded Saturday and Summer Step Ahead programs, the library was able to offer valuable, on-going educational support services to students throughout the city, despite a number of challenging

80 transitions, which included shifting Hosmer's allocation midyear to a new site at Sumner when Hosmer closed for an 18-month renovation. In all, our programs were visited 4,408 times through the year, and continued to be heavily used by new immigrants transitioning through the difficult assimilation process into our school system and culture. As one student reported in her evaluation form submitted at our Sumner site, "English is not my native language ... without tutor here I probley [sic] fail all ofmy class [sic]".

The merit of our academic support programs were additionally recognized this year through a number of substantial grant awards, some of which were again collaborative in nature. One of these, a Technology Enhancement in After School Program grant from the Minnesota Department of Children, Families, and Learning, awarded the library $10,000.00 to extend hours into the evening two days a week at each site, offer continuous service through the major school break periods (restricted by Y-MAP funding guidelines), and purchase academic enrichment software packages to maximize the support potential of our CD-ROM computers. Commentary among the review committee was particularly enthusiastic, calling this a "Great project!" and specifically citing the "high number of children/youth served for large periods of time, [and that it was] especially valuable for new immigrants."

An additional funding boon came through the Governor's neighborhood-based Pilot After School Enrichment Grant opportunities which targeted three Minneapolis neighborhood and challenged community residents and agencies to collaboratively develop a broad range of after school services for all 9-13 year olds within their borders. Franklin Library, in the heart of the Phillips neighborhood ( one of the selected areas), already had an active Homework Helper program running, so an expansion of this service seemed a natural fit.

Sally Munger, Franklin's Branch Manager, who was deeply committed to this process and worked extraordinarily hard on developing the grant proposal, teamed with me to develop a "Step Up to Success" component of after school academic programming. Our plan to expand Homework Helper service with more tutors, computers, academic skills building software, Internet access and training, and expanded hours, was developed and refined within the framework of neighborhood partnership and exemplified the highest ideals of the collaborative process. Franklin Library ultimately received $30,300 to effect this service enhancement, with a projected timeline of program implementation set for early 1997.

In addition, this collaborative youth programming process extended to the Whittier, Central/Powderhorn, and Near North neighborhoods, and David Coward of Walker Library, Roy Woodstrom and Ann Christensen (who, together, labored long and hard to secure $25,000.00 for collection building at the renovated Hosmer site), and Greg Henrikson and Grace Belton, teamed for the North side area, should all be commended for their diligence, commitment, and hard work in a process that constantly tested their collaborative skills in numerous meetings and negotiations.

81 One surprising turn of events in the larger collaborative picture did occur this year when an evaluation of Y-MAP, implemented through a Search Institute study, prompted the Mayor to mandate a program redesign process to be facilitated and managed by the Minneapolis Youth Coordinating Board. As a member of the Redesign Committee, I have been very much involved in this process and feel confident about the long-range future of this partnership.

This is only one aspect of our strong association with the Minneapolis Youth Coordinating Board, which provided the funding, through a $20,000 grant award, to create our much anticipated T.A.L.K. (Teen Advisers Letting us Know) program, for which we have great hopes in the future. Ironically, a series of unexpected hurdles, made the actual launching of this service a rocky process of fits and starts. When our first selected candidate for the Project Coordinator position chose a different opportunity, we had to initiate a second recruitment process. In May, Maureen Millea Smith, was hired to coordinate the program and did a magnificent job laying the groundwork and structure for program development. However, an unexpected professional opportunity arose that was an offer too good to refuse, and she left the position in early August. Since late August, Mali Schroeder has been performing the Herculean task of developing and facilitating participating groups in the individual library and has been deeply committed to this process, which officially kicked off in late September. She is a wonderful addition to the department, and is working hard to make the program strong and viable.

Although actual attendance has been sporadic and varied (as few as zero at some sites, and up to eight or nine coming for regular monthly meetings at others), we are coordinating a renewed promotional campaign and have seen gradual incremental growth during this early period. Promising opportunities on the horizon for Internet activities and local cable television programming make us very hopeful for the program's ultimate success.

Of course, the groundwork for active youth participating was already laid with our annual Summer Read Team program, which again produced inspiring examples of commitment. Of the 121 teens who signed up to participate in the Read Team program, 101 completed 12 or more hours of service to library. In all, they donated 1,850 hours of their time to make our annual Children's Summer Reading Program a success for its more than 11,000 participants, a figure that roughly translates into 49 full work weeks, or just three weeks shy of a full work year.

And what talents they contributed to make the summer fun for all those children! In addition to the all-important tasks of registering children for sign-up, maintaining accurate records, and distributing prizes, these library ambassadors also performed original story hour programs and puppet shows, created displays, read stories to young children, wrote books reviews, and, in one case, even presented violin performances. Their energy and enthusiasm were abundantly evident and rewarded at our annual end-of-summer recognition pizza party on August 27th at the Central Library, where their achievements were recognized with

82 personalized certificates and individual commendations, a great show by Stevie Ray's Comedy Improv Troupe (back by demand for a second year), a giant free book giveaway, and of course, that staple of all successful teen parties: lots and lots of pizza. No one left empty handed and or without a smile on their face, a clear indication that a good time was indeed had by all.

This year some Read Teamers got to start their activities a little earlier than others as part of National Youth Services Day on April 24. Young volunteers presented story hours and puppet shows at our Nokomis, North Regional, and Northeast Libraries, and a class from St. Thomas the Apostle/Christ the King school performed their version of Anansi the Spider at our Washburn library for groups of young children. A follow-up article, entitled Examples of Youth Service and Public Libraries, appeared in the Spring issue of the Library Advocate, the newsletter of the national Libraries for the Future organization, highlighting several of our Young Adult programs along with other innovative initiatives around the county. This was a massive coordination project, with little advance preparatory time available, and had not Lucy Selander, Sue Alexander-Frye, Dan Kelty, and Sandy Purdue, and others risen magnificently to this task, could not have been accomplished at all. My heartfelt thanks are extended to them.

Another aspect of youth participation was highlighted through the Minneapolis Youth Coordinating Board's annual Day of Listening, a day of youth mentoring and performances presented at the Children's Theater on October 25th. Once again, as in years past, I was a member of the core Planning Committee, this year working on Event Planning. The day was marked by inspiring partnerships and powerful, sometimes wrenching, testimonials; the depth of feeling and conviction among participants made a deep and lasting impression upon the many who attended.

Some young people prefer to express themselves through the visual arts, and were again given the opportunity to compete in our annual cover design contest for The Book Scene ... Especially for Teens list produced by this department with the help of Cathy Camper, a librarian in our Art, Music, and Video Department, who did her usual magnificent job, and this year with additional assistance from Walt Johnson, a librarian in our Technology, Science, and Government Documents department who also made some wonderful contributions. This year's cover design winner was Jacob Stoltz, a 10th grader at Minneapolis South High School and a resident of Northeast Minneapolis. Runner-up and Honorable Mention recipients were, respectively, Luke Helling-Christie, an 11th grader at Minnetonka High School whose submission graced the cover of our Victory over Violence booklist, and Joe Nixon, an 8th grader at Folwell Middle School. They all were honored at a special awards ceremony presented at the Central Library on May 8th.

The Book Scene continues to be a popular resource, though this year's delayed publication in July decreased the number of orders to 156 thus far. However, recent promotional

83 announcements in the December issues of Booklist and School Library Journal have sparked a heavy stream of recent requests with show no sign of abating.

Of course, The Book Scene also serves as an excellent reflection of our strong materials collection for young adult readers, which this year continued its pattern of heavy usage and increased circulation that has progressively risen since the department's inception in 1992. This year's circulation statistics show a rise in Teen Fiction from 8,013 last year to 9,043 in 1996, and Teen Non-Fiction from 2,947 in 1995 to 3,473 this past year. This steady increase is indicative of both the growing audience for these materials ( a demographic trend expected to continue through the first decade of the upcoming new millennium), and the community expectation of a diverse range of materials cultivated through collection development efforts made over the last four years. This has indeed been a fulfillment of the "If you build it, they will come" philosophy I envisioned at the very beginning of my tenure.

In looking back, and one cannot help but do so when so many sweeping changes have taken place over such a relatively short period, it is very rewarding to realize the multi-faceted ways the department has grown to reach to the wide and diverse needs of Minneapolis youth. Our department truly embodies, in its commitment to a proactive philosophy, the realization of the library's potential to serve its community. From the many school visits that introduced us to 1,558 students this past year, to the variety of cable television programming opportunities, including a revival of The Book Scene for Teens program, this year filmed in March at our East Lake library and broadcast throughout the month of April on the Minneapolis Public Schools cable channel, and a number of Metro Cable All About Kids guest appearances, our active outreach efforts had a far-reaching impact on the community as a whole.

Certainly, the steadily mounting demands placed on the department have made additional staffing essential. Originally, a half-time Youth Program Specialist position was designated for the department. Omar Salas was hired in March, but his departure in August made apparent the need for a full-time professional assistant. In October, a full time Library Assistant I position was approved by the Minneapolis Public Library Board of Trustees, with the official hiring process eagerly anticipated for the early part of 1997.

In the interim, Laura Boeringa, a permanent part-time employee at the East Lake Library, has been detailed to the department on a half-time basis, and has been a wonderful addition to the staff. Her ability to quickly adapt to the many demands of this position in a very short period of time has been a tremendous boon, and her broad range of skills have made a vital difference for the department. Her development of a much-needed Homework Helper Tutor Training Manual is an excellent piece of work, and she deserves high praise for her professionalism and expertise.

All in all, the past year, though in some respects a roller coaster of challenging events and opportunities, has underscored the vital role the department plays in addressing critical

84 community concerns. We have accomplished a great deal in establishing important services for young people and eagerly anticipate the promise of an even broader impact in the years ahead.

R~spectfully st1bmitted, ( '------

85 YOUNG ADULT SERVICES

Staff Complement 1996

Adela Peskorz Librarian II January - December 31 Judith Bagan Library Aide III January Laura Boeringa Youth Program Specialist September - December 31 (Detail) Omar Salas Youth Program Specialist March - August Mali Schroeder T.A.L.K. Project Coordinator August - December 31 Maureen Millea Smith T.A.L.K. Project Coordinator May-August

Homework Hel~er Tutors Heather Baumbach On-Call December Diane Beers Northeast Community Library January - March Deb Carlson Hosmer and Sumner Community March - June; September - Libraries December Amanda Chang Hosmer Community Library January- February Jinous Hamidi Hosmer Community Library January - February Leah Herzog Washburn Community Library December Emily Hofher Franklin Community Library January - December Charles Langer North Regional Library September - December Josh Mack Northeast Community Library April - June Shayla Manthei East Lake Community Library April - May Kaelyn Morrison East Lake Community Library September - December Andy Pederson Franklin Community Library February - June; September - December Myron Sherva Northeast Community Library September - December Jeff Temple Franklin Community Library January - February Joanna Thuente January- May Horner Venters Washburn Community Library January - June; September - November Don Weber North Regional Library January - June

86 YOUNG ADULT SERVICES

Staff Activities 1996

Adela Peskorz Memberships American Library Association Y ALSA (Young Adult Library Services Association)

Boards/Committees MELSA Young Adult Interest Group "Day of Listening '96" Planning Committee, Event Coordination Committee Co-Chair "Great Transitions" (Hennepin County Library/Minneapolis Public Library Collaborative) Advisory Board Y-MAP Steering Committee Y-MAP Citywide Advisory Board Y-MAP Redesign Committee "Violence Prevention Project," Education Committee American Library Association's "Quick Picks for Reluctant Young Adult Readers" Committee

Conferences and Workshops American Library Association Annual Conference, New York, NY Midwinter Conference, San Antonio, TX "Violence Prevention Project" Workshops, Minneapolis, "Conflict Resolution and Confrontation Skills" Minneapolis Public Library Peer Mediation Staff Development Day (Internet Training) "Successful Strategies for Youth Involvement," Minneapolis "New Supervisors Training," City of Minneapolis

Special Events "What's Up?" Hotline Kickoff, Minneapolis, June 30 "Day of Listening, '96," Minneapolis, October 25

Presentations Host, "The Book Scene for Teens," Minneapolis Public Schools Regional Cable Television, April

87 Guest, "All About Kids: Nurturing the Lives of Young Adults" Metro Cable Regional Cable Television Program, with Guest, Washburn Read Team Member, Adam Holzschuh, Minneapolis, July 16 Guest Commentator, "All About Kids: Interviewing Pete Hautman" Metro Cable Regional Cable Television Program, Minneapolis, December 2 "Redefining 'Best' Books for Young Adults," Class, College of St. Catherine's

Publications Booklists: The Book Scene ... Especially for Teens, July Victory Over Violence, June

Awards Minneapolis Youth Coordinating Board's "Certificate of Appreciation" ("Day of Listening, '96") "Who's Who ofAmerican Women," 20th edition

88 DISTRICT I Annual Report 1996

The year presented many challenges to the staffs of District I libraries. Circulation figures fell at each of the agencies. This is probably the result of many factors including a changing population in the neighborhoods. Security issues in the libraries and in the neighborhoods have become more prominent in the minds of many patrons. Many of the older users are retiring and moving away and many of the newer residents have not been regular library users in the past. The agencies report many new users whose first language is not English. The staffs do not report that they are any less busy, in fact many of the patrons need more help in finding the answers to their questions. There is an increasing demand for practical information on how to repair a car or maintain plumbing or complete a school assignment. On the whole there is less demand for leisure type reading or best sellers.

That being said everyone was surprised by the power of television and especially the Oprah Winfrey Show. When she began in the fall to devote one show a month to the discussion of a book publishers, booksellers and librarians were inundated with the demand for the title selected for the book club. The first book Jacquelyn Mitchard's The Deep End of the Ocean took off like a rocket, followed the next month by one of Toni Morrison's older titles The Song of Solomon. Everyone reported hearing the television on in the background while they were taking the patrons' requests for the announced title. The staff at Northeast Community Library reported they had three staff members looking for a title at the same time. Of course only one request was filled and holds had to be placed for the other patrons.

Other popular fiction titles requested during the year included Lavyrle Spencer's That Camden Summer, Danielle Steel's Malice, Terry McMillan's How Stella Got Her Groove Back, John Sandford's Sudden Prey, John Grisham's The Runaway Jury, and Patricia Comwell's Cause of Death. The much requested nonfiction titles included Dennis Rodman's Bad As I Wanna Be, Christopher Darden's In Contempt and Vincent Bugliosi's Outrage.

As mentioned earlier security issues continued to play a factor in the operations of the agencies. At North Regional Library the District Librarian had three car windows smashed in a one month period. Northeast Community Library had several incidences of vandalism and increasing problems with unsupervised juveniles at the agency. Webber Park Community Library noted an increasing number of bike thefts and physical confrontations between groups of youths both inside and outside the library. Sumner Community Library sustained the greatest property damage when the agency was burglarized three times in November. Gregor Henrikson, District Librarian, met twice during the year with the Library Police Liaison Officer for the 4th Precinct Sergeant Chris Hildreth to discuss issues at North Regional, Webber Park and Sumner. Mr. Henrikson also met with the staff of Northeast and the 2nd Precinct Liaison Officer Sergeant Gail Cronquist.

89 Plans were made in the late fall to change the way videos are handled in the community libraries. A committee made up of Mr. Henrikson; Carol Van Why, Community Libraries Collection Development Manager; David Klaiber, Cataloging Department Head; and David Benidt, Librarian II Washburn/Children's Room met to decide how to handle the project. Early in 1997 all community library videos will be removed from circulation, weeded for condition and reassigned to permanent locations at each of the community libraries. North Regional Library will no longer have sole responsibility for the collection.

A number of District I staff participated during the year on committees to plan for changes in how the Library goes about doing its' job of providing information to patrons. Constance Hill, Northeast Librarian II served on the Internet Committee. Mr. Henrikson served on the Telephone Advisory Committee to select a consultant and then to recommend vendors for wiring and a new telephone system. Ms. Hill, Mr. Henrikson and Ingrid Giving, North Regional Library Assistant l are serving on committees to select the new, integrated library system. Dan Kelty, North Regional Librarian II is serving on a committee to develop the "Stepping Stones" initiative to work with early childhood family education providers.

The staffs at each of the District I libraries look forward to a new year filled with challenges and the promise of improved delivery of service. With planning underway for a new and improved telephone system, the expansion of Internet service to more agencies and the selection of a new, integrated library system the prospects for the future seem limitless.

Respectfully submitted,

Gregor Henrikson District Librarian

90 BOOKMOBILE Annual Report

1996

1996 was a year of many challenges. If the prior year had been devoted to building the new service, this year was devoted to renovating it top to bottom. In the course of our first complete year, we evaluated and revised every aspect of our service.

Our challenges ran in many forms. At the beginning of the year, one of our chief problems was the weather. Although we only had to cancel out stops three days this year due to snow, winter weather hampered our ability to reach patrons and their ability to reach us. Winter roads are narrower, bumpier and slicker than they are at other times of the year. We often had to battle with large, crusty snow banks just to open our doors. Many elderly or disabled patrons did not come out at all, and those that did expressed safety concerns about the icy paths they had to traverse to get to us. After we saw a number of patrons slip just outside the bookmobile, we started escorting elderly or unsteady patrons until they reached the door of their building or a clearer path.

Fortunately, as the good weather returned, so did most of our business. One of our big challenges this year was continuing to develop our patron base after the initial enthusiasm (and media attention) had waned. The bookmobile's small size allows for a lot of one-to­ one contact. We used this to our advantage, and worked hard on learning our patrons and their reading preferences. We analyzed the requests we received and used those to help us determine gaps in the collection. These we reported to Carol Van Why, Librarian V, Community Libraries Collection Development Office, who ordered much needed materials from various subjects for us. All this effort paid off. Many of our patrons commented on both the quality of the service and the collection available on the bookmobile.

We also made efforts throughout the year to expand our Spanish-speaking clientele. Sally Munger, Library Assistant II, Franklin and Kathleen Johnson, Librarian IV, Children's Department, co-wrote a grant requesting money for Spanish language materials and programming for children. Because of their efforts, the Bookmobile received a $1,200 grant for improving our Spanish language collection from the Minneapolis Interagency Early Intervention Committee (EIC). In October, Ms. Posner gave her first Spanish language storytime aboard the bookmobile.

We evaluated and revised our schedule three times this year. The factors that determine the success of a particular site are very fluid. Often we have found that the loss of an enthusias­ tic contact person or a change in a community center class schedule can have a profound effect on the viability of a given stop. In the course of our revisions, some 40% of our sites have either changed times or locations this year. The leading factors that influenced these

91 changes were the closing of Hosmer Library, campaigns of various neighborhood groups, and the goal of making our routes run more efficiently.

Our circulation system gave us a whole host of challenges. Because the bookmobile is not directly connected to the main circulation system, we cannot look up materials in the catalog, and cannot answer patrons questions about their records. To help alleviate these potential customer service problems, we established the procedure of calling patrons back with answers to all the questions they posed while on board. We also kept extensive records of a reference requests on board, so that when patrons asked we could tell them the status of each of their requests. Unfortunately, we did have a few additional technical problems with our circulation system. We had a couple of occasions when a disk did not download properly, and one month where our circulation system was not crediting some patrons with the items they returned. The data cleanup required many consultations with the EDP department and hours of double-checking error reports, shelves and patron records.

The vehicle ran fairly well this year, but we had a number of minor maintenance and equipment issues. Our maintenance budget had not included money for oil changes this year, a fact which concerned the bookmobile staff even though the fluid levels were checked often and seemed okay. At the beginning of the year we had to reorganize the shelving to prevent shelves from flying off our walls and cracking whenever the vehicle hit a bump in the road. In January, our inverter mysteriously stopped working and just as mysteriously recovered. In the fall, we had problems with tail lights going out, brake warning alarms coming on, and the interior door to the wheelchair lift swinging open while in transit. On December 30th, the vehicle broke down due to battery problems and had to go off road for a few days. In addition, the bookmobile had two accidents this year. In February, the bookmobile's back bumper became entangled with the cables of a city fuel pump and pulled the pump away from its moorings. In July, the bookmobile backed into another car in Powderhorn Park and left a scratch in its bumper. Neither accident caused damage to the vehicle itself.

Staffing became an issue in the middle of the year when Hilary Posner, Library Assistant I, had to leave for San Francisco to take care of her terminally ill father. She was gone for most of the summer on family medical leave. During this time, Janelle Zuniga, Library Aide I, and Laurie Simenson, Librarian II substitute, heroically kept the service going. Mrs. Zuniga contacted stops, attended meetings, and worked long hours to make certain that the service ran properly. She also proposed revisions to the schedule which made the routes run more efficiently. In addition, she made a presentation at the MLA Mobile Services Roundtable Conference on the milestones of the bookmobile service's first year. Ms. Posner returned from her leave in the middle of September but accepted a position as the children's librarian at Southeast Library at the end of the year. Her first day at Southeast was Decem­ ber 30th. The personnel office is currently seeking her replacement.

92 Through all these changes, the bookmobile service has succeeded in its main goal: reaching hundreds of people in Minneapolis who otherwise would not have access to library materials and storytimes. One of our patrons, Susan Larson-Fleming commented, "You wouldn't believe what a difference the bookmobile made to our community. It has allowed many people in our neighborhood to have their first real access to libraries. The bookmobile is a key component of the educational opportunities in this neighborhood for adults and children alike."

Respectfully submitted,

~P~ Library Assistant I

93 BOOKMOBILE

Staff Complement

1996

Hilary Posner Library Assistant I January 1 - December 29 Janelle Zuniga Library Aide I January 1 - December 3 1

94 BOOKMOBILE

Staff Activities

1996

Hilary Posner Memberships Minnesota Library Association Mobile Services Round Table Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis Steward

Conferences/Meetings/Special Events Minneapolis Interagency EIC Networking Meeting, 1/25 First Aid and CPR Training, 2/6, 2/7 & 2/10 Technical Services Meeting, 2/9 Director's Award of Outstanding Achievement, 2/28 Joint Hosmer/Bookmobile Site Planning, 3/23 Bookmobile Schedule Planning, 10/23

Presentations Grand Re-Opening of Whittier Park & Citywide NRP Meeting, 2/24 Vehicle Day Celebration at Sabathani Center, 5/4 Camden Showboat Parade, 7/11 Northeast Parade, 7 /23 Stories of the Mississippi Concert at Gluek Park, 8/24

Janelle Zuniga Memberships American Federation of State, County, and Municipal Employees, Local 99

Conferences/Meetings/Special Events Technical Services Meeting, 2/9 Joint Hosmer/Bookmobile Site Planning, 3/23 Bookmobile Schedule Planning, 10/23

Presentations Northeast Parade, 7 /23 MLA Mobile Services Roundtable Conference, 8/16

95 NORTH REGIONAL LIBRARY Annual Report

1996

This year marked the twenty fifth anniversary of North Regional Library which opened on October 25, 1971. On Saturday, October 26, 1996, about 400 people attended an open house at the library commemorating that event. Balloon bouquets decorated the library and added to the festive atmosphere. Art work done by third graders from North Star School decorated the bulletin boards and the Children's' Area. Two local supermarkets donated apple cider and the cookies were purchased from The Cookie Cart a local nonprofit business employing neighborhood youth. The Minnesota Citizens for the Arts presented the library with a collection of 25 Minnesota small press books in honor of the late State Representative Jim Rice. The Minnesota State Historical Society also gave two copies of Larry Millett's Twin Cities Then and Now in his memory. The Library Board presented plaques to State Senator Carl Kroening and Representative Rice honoring their work for libraries in the State Legislature. Mr. Rice's family accepted the honor in his memory and presented the library with a framed, limited edition print that had hung in his office. The print entitled "A Dozen Dinghys" is number 26 of 85 and is signed by the artist Larry Storle. It will be hung from the balcony wall overlooking the adult side of the building after the roof leakage problem is repaired. The featured program for the celebration was a T.A.L.K. by noted Minnesota author Jon Hassler who read from his novels Staggerford and Green Journey and answered questions from the audience. He also read a passage from his private journal that he graciously gave permission for the Friends of the Library to publish in their newsletter Speaking Volumes. The programming also included musician Bob Zander, who played the electric African finger piano, and magician Norm Barnhart. Other special activities for the children included a storytime presented by Hilary Posner, Bookmobile Library Assistant I and bookmark-making with rubber stamps coordinated by Joanne Bondy, Webber Park Library Assistant II. Library Board Trustee Diane Hofstede donated stuffed animals that were given to children attending the event. Two large teddy bears were kept for the Children's Area. Special note should be made of the planning and publicity support provided by Amy Ryan, Interim Chief of Community Libraries and Kristi Gibson, Public Relations Representative.

The development of the collection remained an important focus of professional activity. In order to meet the changing needs of the neighborhood more materials by and about African Americans, Southeast Asians, Native Americans and other ethnic groups were purchased. The new romance series featuring African American protagonists are especially popular. The Collection Development Office purchased a permabound set of the very popular Donald Goines series. Unfortunately all of these must be kept in the office to prevent their disappearance. The staff brings them out to the patron. A large purchase of World Music on compact discs was made in June with particular concentration on African, Southeast Asian,

96 Caribbean and African American and Native American music. In addition to the generous gift in memory of Jim Rice, the library received a number of important additions as gifts during the year. These gifts included complete sets of the two Time-Life series dealing with the Old West and with the World of Artists. Edna Downing gave the library a copy of North High Reunion Book: Class of '36 that contains interesting insights and memories of north Minneapolis. The other side of the gift coin was the 36 boxes of books and records that were immediately thrown out because they were old, mildewed and unusable. A special pickup of the paper recycling had to be scheduled to take care of the load. The problem of missing books continued unabated through the year. Along with the popular circulating books the agency also lost the reference Merck Manual and the Guide to State Agency Services. Collection development also includes weeding and although the collection as a whole was not gone through, because that was done in late 1995, selected areas were weeded for use and because of space needs. Two hundred seventy mystery books were removed as duplicates or because of condition. The large print collection was also subjectively weeded for condition and older duplicate copies and 1,981 titles were removed to make room for the newer, more popular titles. One other problem noted in July was that the library had not received copies of 17 of its periodical subscription titles since May. Apparently the private delivery firms handling the delivery left the magazines outside the building of course they disappeared. The subscriptions are now being delivered via the U.S. Postal Service.

Children's programming and outreach was very active under the direction of Librarian II Dan Kelty, who is representing the Library on the WISE (We're In Service to Education) Board and the FACES (Family And Community Education Services) Advisory Board of the Minneapolis Public Schools. He is also representing North Regional Library on the Camden's Future committee. Among the many activities Mr. Kelty prepared during the year were puppet shows at storytimes with volunteers from Plymouth Youth Center, and a special presentation at North Star School third grade of a storytime featuring The Reluctant Dragon before their school trip to the Children's Theater performance of the story. Afterwards the children drew pictures illustrating the story and the pictures then to decorated the library for the anniversary celebration. On June 12, there was a chalk art contest on the Lowry Avenue sidewalk for "Juneteenth." Library Board President Charlotte Anderson was one of the judges. The loss of high-demand titles and topics continued to be a problem this year and as many titles as the budget allowed were replaced. Mr. Kelty weeded the juvenile collection for condition and for duplicate copies. Late in the year some rearrangement of the collection was done to make space available where necessary and to try to make the arrangement more logical. The picture books have been rearranged to open the top shelves for faceout displays with the books arranged on the three lower shelves for easy access by the young users. Replacement signage will be requested.

The Homework Helper program has helped to boost usage of the library by more young adults. The increasing number of nonfiction titles purchased by the Young Adult Coordina­ tor have been very useful in answering the homework assignments of the students. The Plymouth Youth Center, an alternative school, brought students during the school year to

97 volunteer for puppet shows at storytime and to help with straightening books on shelves in the Childrens' Area. Mr. Kelty also worked with Patrick Henry High School for volunteers from the Open School to work at the library. He also developed a collaborative event with Pat Morley of Camden's Future, a regular Monday meeting at the library for teen fathers to share experiences and discuss their problems.

The meeting rooms were very actively used by neighborhood groups throughout the year. The Northside Health Chats sponsored with North Memorial Hospital and Minneapolis Public Schools Community Education Older Adults Program met on the second Monday of every month from January through November again this year. The Older Adults Program also arranged three, six-week long humanities discussion groups during the year. The Minnesota Accounting Aid Society offered free tax preparation for low-income persons on Saturdays from February 4 through April 12. Northside Neighborhood Housing also offered several series of classes for home buyers on Wednesday evenings or Saturday Mornings throughout the year. The North Regional Library was mentioned several times in an article in the Minneapolis Star Tribune about classes for first time home buyers. Photographs showed John Trostle from Northside Neighborhood Housing and class attendees in the library's meeting room.

As mentioned earlier in this report there were roof leakage problems during the year. These problems occurred whenever there was a rain on top of the snow and ice or there was a sudden warming and thaw. It happened in January, February and November. The worst damage started on Saturday, November 11 when we had rain on top of a snowfall that had blocked the roof drains. The water came through the roof over the Room 201A storage closet and soaked the carpeting in both meeting rooms and out into the hallway. It also ran through the walls and soaked the carpeting in the Children's Area. On the adult side of the building the leaking soaked the carpeting in the new books area and all along the west end of the room behind the public catalog carrels. The new nonfiction books were removed to carts before they were damaged. Fortunately quick action by the staff meant that only six books were damaged by water and discarded. Maintenance reopened the drains and by Monday there were no further leaks. The soaked carpeting was cleaned and disinfected to clear up the strong odors. It is expected that the roof will repaired in the spring. A number of other repairs occurred throughout the year. Five windows were damaged and replaced. Repairs to damaged stucco on the "Link's" underside were completed in April and it was painted in June. Warning yellow height bars were added in November and in December another truck scraped the underside while trying to cut through our parking lot. Graffiti damage was minimal this year with only one "tagging" of the library's cement bus bench at the comer of Lowry and Fremont Avenues. In June the downstairs office was re-arranged to improve its efficiency and to move the District Librarian's desk out of the public's line-of-sight. In July all of the staff locker keys were sent downtown for duplication so that there is once again a double set for each locker. Several of the light fixtures had to have ballast replaced during the year and a large section of lights in the southwest comer of the adult room were out until an electrician could make the needed repairs. In September the vertical blinds in the meeting

98 rooms were replaced and were also installed in the staff lounge and workroom. This was a great improvement for the work environment as the staff no longer has to face bare windows with the sun shining in while trying to work on the workroom computers.

Other improvements during the year included a new ZEOS Pantera personal computer for the office. There was a problem when the machine picked up a "Monkey B" virus and would not format discs. The illness was diagnosed and corrected quickly by the Technical Support Office that also installed a virus checker to protect the machine from future outbreaks. Eight call slip and pencil holders were received for the public catalog carrels. Four book trucks were sent downtown for repair and were returned to the agency.

At their annual meeting, on June 3, Pillsbury Neighborhood Services, Inc. presented the North Regional Library with its "Outstanding Community Service Award." "In recognition of those who have served our community and whose dedication and faith in Pillsbury Neighborhood Services, Inc., have done much to provide for the improvement of Minneapo­ lis neighborhoods." This was to honor the hard work and helpfulness of the library staff, and especially Dan Kelty' s outreach work. After 25 years of service at Fremont and Lowry A venues the staff looks forward to providing many more years of excellent service to its neighborhood and its patrons.

Respectfully submitted,

Gregor Henrikson District/Community Librarian

99 NORTH REGIONAL LIBRARY Staff Complement

1996

Nicholas Banitt Library Aide I January 1 - October 26 Kim Brady Janitorial Worker January 1 - December 31 Susan Carlson Library Aide I January 1 - December 31 Dorothy Cooper Library Aide III January 1 - December 31 Mark Corbecky Janitorial Engineer January 1 - December 31 Ingrid Giving Library Assistant I January 1 - December 31 Floyd Henderson Substitute Librarian II January 1 - December 31 Gregor Henrikson District Librarian January 1 - December 31 Dan Kelty Children's Librarian January 1 - December 31 Bernard Laferriere Library Page I January 1 - December 31 Teresa Nelson Security Guard .5 January 1 - December 31 Marie Peterson Library Aide I .6 January 1 - December 31 Michael Schomisch Library Aide I .6 January 1 - December 31 Marla Siegler Substitute Librarian II January 1 - December 31 Laurie Simenson Substitute Librarian II January 1 - December 31 Kelly Solon Library Aide I January 1 - December 31 Rebecca South Library Page I January 1 - April 27 District/NR Pat Turnbull Substitute Aide .1 January 1 - December 31 Laura Wutsch Library Page 1.5 January 1 - August 23 Library Page I August 26 - November 29 District/NR Library Page 1.5 December 2 - December 31 Emily Hofher Step Ahead Tutor June 13 - August 27 Irene Laferriere Volunteer January I - December 31 Charles Langer Homework Helper September 16 - December 31 Megan Phillips Volunteer September 30 - December 31 Don Weber Homework Helper January I -June 7

100 NORTH REGIONAL Staff Activities

1996

Gregor Henrikson Memberships Friends of the Minneapolis Public Library Librarians Supervisors' Union of Minneapolis, Vice President

Boards, Committees Telephone System Selection Committee Integrated Library System Circulation Task Force Club Fed Grant, Academic Cluster, Co-Chair

Conferences, Meetings, Special Events Minneapolis Interagency EiC Networking Riverwest School, January 25 Lowry A venue Police Substation Open House, June 1 Pillsbury Neighborhood Association Annual Meeting, June 3

Presentations Grand Reopening Whittier Park & Citywide Neighborhood Revitalization Program Meeting, February 25 Vehicle Day Celebration Sabathani Center, May 4 Broadway School Open House, June 13 North News interview, October 15

Sue Carlson Memberships American Federation State, County and Municipal Employees, Local 99

Dorothy Cooper Memberships American Federation State, County and Municipal Employees, Local 99

Classes, Workshops Introduction to Word, October 15

Ingrid Giving Memberships American Library Association Minnesota Library Association

101 Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association

Boards, Committees Integrated Library System Acquisitions Task Force

Classes, Workshops Dow Jones Database Training at Norwest Center, February 7 Introduction to Windows 3.1, February 13 Dow Jones Database Training at Norwest Center, May 21

Dan Kelty Memberships Camden's Future Service Partners Family and Community Education Services Minnesota Library Association Professional Librarians Union of Minneapolis, Secretary We're In Service to Education (WISE) president

Presentations Northside Wellness Fair, Library Booth, Minneapolis, August Master of Ceremonies, WISE Recognition Banquet Books Under the Blanket programs. Wescott Public Library, May 20 Family Learning Blitz, Wescott Public Library, October 3. Anoka County Day Care Association Reading Workshop Feb. 12 Victory Early Childhood Family Education Puppet Show Feb. 21, November 21 I Love to Read Month Family Stories North Star School. Feb. 29 Language Arts Fair, Earle Browne School, March 14 Puppetry and Reading workshop for Hiawatha Day Care Group March 28 Puppet Show for returning Air National Guard Troops Appreciation Day. October 3, December 7. Reading to Your Young Child, North Vista Alternative School, Robbinsdale, November4

Committees Meeting Room Committee Office of Library Development Services Grant Review Committee, March 22 Focus Group for Camden Way to Grow evaluation October 23 Early Childhood Family Education Redesign meeting October 29 Early Childhood Family Education collaborative grant committee November 15

Conferences/Meetings, Special Events Staff Recognition Breakfast

102 Loring School Appreciation Party, Minneapolis, May Received Certificate of Appreciation, Rocking Readers Netscape workshop at Central Library 1/22 Young Adult and Children's Book Selection meetings, March Staff Exchange with Joanne Bondy, Webber Park, January 2-February 10. At Risk Does Not Mean Doomed, September 26 and 27.

Bernard LaFerriere Memberships American Federation State, County and Municipal Employees, Local 99

Marie Peterson Memberships American Federation State, County and Municipal Employees, Local 99

Michael Schomisch Memberships American Federation State, County and Municipal Employees, Local 99

Kelly Solon Memberships American Federation State, County and Municipal Employees, Local 99

Laura Wutsch Memberships American Federation State, County and Municipal Employees, Local 99

103 NORTHEAST COMMUNITY LIBRARY Annual Report

1996

The primary roles of the Northeast Library are to provide current materials in a variety of formats to serve the popular interests of all people of all ages in the community, and to provide support to both children and adults in their endeavor to learn.

The library's community frequently feels like Carl Sandburg's Chicago: " .. .lifted head singing so proud to be alive and coarse and strong and cunning ...." The many neighbor­ hood organizations are vigorous. The Northeast Business Association has long been the moving force behind "Celebrate Northeast," a week-long summer festival with parades, tours, tournaments and more. This year, the festival's "Taste of Northeast" closed 22nd Avenue off Central Avenue. Although the library's parking lot was inaccessible for one whole day, people came to the library simply because they were enjoying the festivities. Although many retail businesses have left Central A venue, many service businesses and organizations have replaced them. Neighborhood associations are working on projects including home improvement loans and grants, community gardens, and food cooperatives. Like most older city areas, Northeast has its share of crime, vandalism, unemployment, poverty and blight, but its residents are fighting back with hard work. Their use of the library reflects this ethic: the reference section is used constantly by people seeking information, the project and repair materials are in great demand, and job search books are always in circulation. The library continues to share in the system-wide decline in circula­ tion, but this may simply reflect an increased reliance on in-house information and copying capabilities (perhaps at the expense of the recreational-reading collections).

The library's commitment to children's and youth services remains strong. As noted last year, more and more children visit in groups, and the Summer Reading Program is especially well attended by local summer school classes. Groups tested the clarified restrictions on meeting room capacities and new ticketing procedures, but people were very cooperative, even turning unused tickets in for other people to use. The Homework Helper Program continues to attract a growing number of children wanting help with their homework. The addition of a Macintosh computer greatly increased the physical attraction of the program, especially as it came with a large armoire unlike anything else in the library. Some children sign up with the tutor simply because they want to use the computer, and tutors have been making great efforts to contact schools and groups (such as the YMCA) to attract students. For other students, the T.A.L.K. (Teen Advisors Letting us Know) program has a small but very enthusiastic group of young adults participating in book discussions and should attract more participants next year.

104 The Northeast staff must scramble to meet the needs of a diverse neighborhood. The area continues to be a magnet for new immigrants. Languages encountered include Somali, Spanish, Ukrainian, and Lao. Many users need help applying for cards and using new library tools (public catalog, CD-ROM work stations, public access Web site, copiers). A half-time Library Aide I position was created in 1993 in recognition of increased demands, but the position has been difficult to keep filled. It remained vacant this year until April 8th, when Susanne Markgren started. Unfortunately, she left for Austin, Texas (where she has just entered library school) in mid-August, and the position remained vacant for the rest of the year.

New technologies had a profound effect on the library this year. The public access Web site computer (the Northeast Library's first Windows-running computer) arrived shortly after the first of the year. This computer is used by the public to search the World Wide Web, the newest and most publicized part of the Internet. The library also schedules tutorials: volunteers provide personal instructions for anyone who registers. Although the official commencement of the service was February 12, the computer was placed in its final location in January and a few people began using the Netscape Navigator browsing software immediately. This proved to be an interesting adjustment for the staff, since all but one of the staff had no experience using either Netscape or Windows. Fortunately, a large number of experienced people volunteered and were trained to be Internet tutors. Northeast first offered three tutorials each week, then increased to four during the initial rush. In the summer, demand for the tutorials lessened just as the number of available volunteers began decreasing. During the fall, tutorials were offered on a variable schedule, but averaging more than two each week. The computer's response time was at first slow enough to drive some potential users away. After investigation, the response time problem was solved at the end of October when new peripheral equipment allowed the library to connect to a different Internet service provider. This increased the response speed to acceptable levels. At the end of the year, Northeast usually had a score of people signing up for tutorials and about a hundred signing up for unassisted use each month. People were using the work station to find homework help, hunt for jobs, and answer questions. Young people were especially grateful to find and print pictures from the World Wide Web, since many school assign­ ments now demand the inclusion of pictures and other graphics. It is felt that the work station fits in well with the mission of this library.

Although the public access web site was intended to be self-service except when tutors were scheduled, staff members found that the work station demanded as much attention as other self-service offerings, such as the tax forms. The computer novices on the staff struggled with requests for assistance, and reference staff were learning to use the World Wide Web as a reference tool. The struggle was eased when the office computer was upgraded to a Windows-equipped Pentium in April. This computer is capable of using Netscape, so staff members at last had a way to practice away from public view. More experienced staff were able to help less experienced staff members more frequently. The general capabilities of the

105 computer were also greatly enhanced, and staff members were able to take more computer classes with an eye to practical applications.

Several other equipment changes demonstrated how modest costs can bring great satisfac­ tion. The addition of a laser printer to the office computer not only greatly enhanced the speed and quality of documents coming out of the office but also freed up a printer for the reference desk. The installation of a printer to a staff Geac terminal has allowed the printing of messages, patron records, circulation data, and paging information that formerly had to be handwritten. The reference staff can also more easily print from the public catalog. In June the installation of a key cabinet completed the resolution of many keying problems that included removing and replacing locks from several staff lockers. At last, all keys are labeled, have appropriate duplicates, and have a secure storage place. The purchase of three wooden book racks for the children's section allows the storage and safe display of several small collections, including the Tiny books. The installation of a peephole in the alleyway door and the modification of the alley door light fixture has made the staff feel safer when leaving the building. In November, the picture book case was replaced with a taller book case no longer needed by the Acquisitions Department. After some book shelf creation, the "new" case allowed much more shelving space. The freed case was moved behind the reference desk, replacing a cluster of weary book trucks, record bins, and tables. The case has made shelving and using the reference collection much easier and provides needed definition of a staff only area.

Although the Northeast Library building is one of the newest of the Minneapolis libraries and remains a warm and inviting space, the building is nearly twenty-five years old. Some of the problems encountered during the year may be related to an aging facility. The air conditioning was troublesome during the summer and broke down completely over one very hot weekend. The boiler needed considerable work in the fall. Throughout the summer and fall, the ceiling leaked in several areas during heavy rainfalls. The roof over the reference desk dripped through the Thanksgiving weekend. On December 23rd, after a streak of weather that included rain, extreme cold, and many inches of snow, the same area over the reference desk sprang a major leak that continued through the end of the year. The unpleasant weather conditions conspired against a speedy diagnosis and correction of the roofs faults.

The past year presented many opportunities for growth as new technologies subtly changed services. Many new questions were raised about maintenance: of equipment, of skills, of services, of neighborhood and environment. The new year should begin providing answers to these questions.

~HConstance Hill Community Librarian

106 NORTHEAST COMMUNITY LIBRARY Staff Complement

1996

Sue Alexander-Frye Library Assistant I January 1 - December 31 Marlys Bates Library Aide III January 1 - December 31 Isabelle Eubanks Library Aide I January 1 - December 31 Constance Hill Librarian II January I - December 3 1 Ann Jorgenson Library Page I January 1 - December 31 Susanne Markgren Library Aide I April 8 - August 15 Sharon Milewski Substitute Aide I January 1 - December 31 Richard Olson Janitor Engineer January 1 - December 31 Joni Peterson Substitute Librarian January 1 - December 31 Rebecca South Page I January 1 - April 25 Laura Wutsch Page I August 29 - November 21

Volunteers and Interns Laura Allard Volunteer February 12 - December 31 Diane Beers Urban Corps Intern January 1 - March 21 Jerome Bentler Volunteer April 10 - December 31 Ed Bersch Volunteer February 2 - December 31 Dale Borgeson Volunteer April 29 - December 31 Miechelle Brandt Volunteer February 12 - March 27 Patricia Bunzle Volunteer February 16 - December 31 Forrest Cahoon Volunteer May 29 - December 31 Ron Dodd Volunteer February 12 - December 31 Grant Edwards Volunteer July 18 - December 31 Mary Farrell Volunteer June 19 - December 31 Gerry Fuller Volunteer February 22 - December 31 Heidi Gilbert Volunteer May 16 - December 31

107 Jon Gilbert Volunteer May 20 - December 31 Ellsworth Harpole Volunteer June 15 - December 31 Rosemary Heille Volunteer March 11 - December 31 Guang-Yan Liu Volunteer April 27 - December 31 Josh Mack Volunteer Tutor April 1 - May 22 Fred Olson Volunteer March 6 - December 31 Julie Shaw Volunteer June 27 - December 31 Myron Sherva Volunteer Tutor September 16 - December 31 Margueritte Sholes Volunteer January 1 - December 31 Brian Staeden Volunteer November 16 - December 31 Rochelle Stewart Volunteer February 26- December 31 Carla Starley Volunteer February 24 - December 31 Betty Wonter Volunteer January 1 - December 31 Joe Wonter Volunteer January 1 - December 31

108 NORTHEAST COMMUNITY LIBRARY Staff Activities

1996

Constance Hill Memberships American Library Association American Society for Information Science Association for Library Collections & Technical Services Catalog Task Force, Automation Review Group Global Training Committee Library and Information Technology Association MELSA Internet Team MELSA Technologies Team Minneapolis Public Library Staff Association Professional Librarians Association of Minneapolis Public Access Internet Work Station Team

Classes, Workshops Introduction to Excel, Minneapolis Personnel Services Division, April 16 OCLC FirstSearch demonstration, Southeast Library, June 25

Conferences, Meetings, Special Events MELSA Technologies Team, MELSA Offices, November 25 Internet Tutor discussion group, Northeast Library, March 14

Presentations Community Education "How to Use Your Library," first and third Thursdays, Northeast Library, January-May, September-December. Northeast Neighborhood Representatives, Logan Park, January 25 Training for volunteer tutors: use of the MPL home page and the World Wide Web, Central Library, January 23, January 29, February 3 Staff orientation, MPL home page and World Wide Web, Northeast Library, May 2, 24, Walker Library, April 25, July 8, Washburn Library, July 14, October 24, October 31, Webber Park Library, October 28 Public Access Web Site demonstration for District Librarians and Community Chief, Northeast Library, January 24 Demonstration to DFL Study Caucus of Minneapolis City Council, City Hall, April 22 Public Access Web Site Demonstration and tutorial for Marilyn Borea, Northeast Library, March27 Library display and representation, Town Hall meeting of Mayor and City Council, Northeast Armory, September 19

109 Sue Alexander-Frye Memberships Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association North and Northeast Strong Together Juvenile Video Selection Committee

Classes, Workshops ALA Notable Books, College of St. Catherine, September 18, 25, October 2 Peer Mediation Orientation, East Lake Library, November 26 Peer Mediator training, Central Library, December 5, 6, 9

Marlys Bates Memberships AFSCME Minneapolis Public Library Staff Association

Classes, Workshops Introduction to Windows, Minneapolis Personnel Services, Public Health Center April 16 Peer Mediation Orientation, North Regional Library, November 11 Introduction to Microsoft Word, Minneapolis Personnel Services, City of Lakes Building, December 3

Isabelle Eubanks Memberships AFSCME

Classes, Workshops Employee Assistance Program Information, North Regional Library, June 11 Peer Mediation Orientation, Central Library, November 14 Delivering Quality Customer Service, Central Library, October 29 Introduction to Windows, Minneapolis Personnel Services, November 27 Respect and Positive Interaction in the Work Place, Minneapolis Personnel Services

Ann Jorgenson Memberships AFSCME

Classes, Workshops Peer Mediation Orientation, North Regional Library, November 13 Introduction to Windows, Minneapolis Personnel Services, November 28

110 SUMNER COMMUNITY LIBRARY Annual Report

1996

Activities at Sumner Community library began in January with a very exc1tmg press conference presenting the "Celebration of Life" North Community Mural Project. The mural is the work of several neighborhood organizations and is located on the sound barrier wall at the northwest comer of Olson Memorial Highway and the freeway at the "gateway" to the Northside. This is the first art work to be permitted by the Department of Transporta­ tion on its property. It is designed by the noted African American artist John Biggers. Reproductions of Mr. Biggers' art works were displayed at the library during the months of February and March and a catalog of his works The Art of John Biggers: View From the Upper Room by Alvia J. Wardlaw was added to the collection of the library. A second press conference in April announced and introduced the twelve young, local artists selected to paint the 160' x 16' mural. Grace Belton, Librarian II, spoke at the two community T.A.L.K. sessions, one before and one after the unveiling ceremony October 19, 1996.

Although the staff at the library has not changed in several years there were some new people working with them through various city and library programs. James Dixon and Quang Kgo from Y-MAP (Youth in Minneapolis After School Program) worked with students in the library as tutors, homework helpers, and assisting with career exploration for nearly one month beginning at the end of January. These young people came directly from the Y-MAP program and were not part of the Library's Homework Helper program. In early September Debbie Carlson, Homework Helper, from Hosmer Community Library came to Sumner and is scheduled to remain until Hosmer reopens in the fall of 1997. She has been a valuable asset to students needing her help and it is hoped that funding will be found for a Homework Helper for the library after Hosmer reopens. When David McAloney, Library Aide III, was on vacation for a month Hosmer provided another valued staff member in the person of Judith Bagan, Library Aide III. Her help was greatly appreciated.

Grace Belton's presentations at schools began in late January with a storytime for children with disabilities at Folwell Middle School. Mrs. Belton read a story to parents at Howe School and T.A.L.K.ed to them about the importance of reading with and reading to their children. During February the pace picked up for stories and legends for "Black History Month" in school classrooms, assemblies, at family nights and family consultation days. Other schools that she visited during the year included Lincoln Fundamentals, Wilder Elementary Schools, Hale Continuous Progress School, Anwatin Middle School, P.A.C.E. (Pregnant Adolescent Continuing Education) Center downtown at First Baptist Church, Bethune Elementary School, and Harvest Preparatory, Brookside School.

111 A special addition to the collection is the gift of several books of poetry presented by Leon Knight, publisher and editor of Guild Press, and Ginny Knight, Maurice Britt and George D. Clabon, poets from Guild Press.

There was a program at the library for Juneteenth showing the African film, Sango Malo, Economics and Politics. After the film, Mahmoud El-Kati led a discussion and answered questions from the audience about the film and about the African film industry.

Starting in May, Mrs. Belton and Gregor Hemikson, District Librarian, attended several meetings at Club Fed for information about obtaining state grant money that was to be given to eligible agencies for academic emichment for students ages nine to thirteen. They attended other academic cluster meetings at Phyllis Wheatley Community Center, Northside Family Connection and Club Fed. At the last cluster meeting Mrs. Belton attended in December she was told that the Library is eligible for $5,000.00 of grant money. This money will be used to purchase reference copies of school text books that will assist students with classroom assignments when they are at the library.

The Black History Collections, established a number of years ago by Mrs. Belton received some special attention late in the year. In December, Jim Bickel, News & Public Affairs Reporter, Twin Cities Public Television Channel 2 conducted a telephone interview with Mrs. Belton and visited the library to see the two Black History Collections. He then brought a film crew to interview a patron and Mrs. Belton for a documentary filming about the adult and children's Black History Collections at Sumner Library. Mrs. Belton was told they plan to air the interview on Channel 2 sometime in early 1997.

The Southeast Asian Collection, established last year, received some needed new materials on the Hmong. Mrs. Belton went with Kathleen Johnson, Children's Department Head and Betsy Williams, interim Humanities Division Manager, to the Hmong Arts and Crafts Store in St. Paul to peruse their collection of Hmong publications and make some purchases. It is very difficult to find materials in English in this subject area.

Mrs. Belton's opinions and ideas as a librarian and community leader were sought by many groups and people during the year. She was a presenter at the University of Minnesota Sports Arena to support and give information to parents about library resources available to keep their children healthy. She prepared a display of health books, sports, reading lists, summer reading program information and applications for library cards. During the Day of Listening in October, she was a mentor for Nina Miles a student at Roosevelt High School. Miss Miles spent several hours at the library watching what happens at the library and getting support and encouragement to reach her personal goals.

Dr. John G. Ramsay, Associate Professor & Chair of Educational Studies, Carlton College, interviewed Mrs. Belton for her ideas about the low reading abilities of many students in public schools.

112 In November the library unfortunately was the target of a series of three burglaries and it lost some very important equipment. Each time, the building was broken into through staff room windows at the back of the building. Among the items lost were several lamps, the staff microwave and coffee maker, staff food items, MAX terminals and the new Micron personal computer. Two gift paintings were also lost to the burglars. One was a framed watercolor of Korean children flying a kite painted by Reverend Archibald Campbell, D.D., missionary in Korea, purchased in 1953 from a memorial fund for former staff member Vivian Magnuson. The mate still hangs in the staff room. The other painting was an oil entitled "Flower Fiesta" by Meguel Covorrubias donated to the library in 1956 as a memorial to Adelaide C. Rood. The equipment is easily replaced but the artwork represents a lost tie to the library's history. Some damage was also done to interior doors and decorative plasterwork and a bookcase. The Maintenance Department acted quickly to protect the building by boarding-up the ground level windows until decisions could be made as to the what are the appropriate, permanent security measures for the building. It is thought that part of the problem is the fact that with the vacating of the Sumner Olson low-income housing project the library is more vulnerable because there are fewer people in the immediate area to report any suspicious activity. It is hoped there will be a speedy resolution to the controversies surrounding the removal of Sumner Olson and that there will soon be new housing in the area.

In the meantime the Sumner Library staff are recovering from the shock of the burglaries and their daily activities are back on track. They are looking forward to a productive new year.

Respectfully submitted, -~1-Q \/, Si{ih\· Grace Belton Community Librarian

113 SUMNER COMMUNITY LIBRARY Staff Complement

1996

Grace Belton Community Librarian January 1 - December 31

Mark Gallagher Janitor Engineer January 1 - December 31

David McAloney Library Aide III January I - December 31

Lila Shurson Library Aide I January 1 - December 31

James Dixon Tutor, Y-MAP January 25 - February 22

QuangKgo Tutor, Y-MAP January 25 - February 22

Debbie Carlson Homework Helper September 17 - December 31

114 SUMNER LIBRARY Staff Activities 1996

Grace Belton Memberships Afrocentric Academy Advisory Board American Library Association Northside Family Connection Professional Librarian's Union of Minnesota WISE (We're In Service to Education) Resource Volunteer

Committees Juneteenth Celebration Planning Committee Junior Achievement Urban Outreach Committee

Conferences/Meetings/Special Events Public Library Association Conference, Portland, Oregon BIA "Women in Action" Recognition Breakfast Recipient of Certificate of Recognition award for "the Enhancement and Enrichment Contribution to the Afro-American Community" Recipient of 1996 Phillips Community Woman of Distinction Award for Women's History Month

Classes, Workshops Internet workshop, City of Minneapolis Introduction to Windows, City of Minneapolis

Presentations Panel member for "Voices from the Afro-American Community" roundtable discus­ sion on parenting, Radio Station KMOJ

David McAloney Memberships American Federation of State, County, and Municipal Employees Friends of San Francisco Public Library; Volunteer Minneapolis Public Library Income Tax Task Force

Classes, Workshops Introduction to Windows 3 .1 Intermediate Windows

115 Lila Shurson Memberships American Federation of State, County, and Municipal Employees

Conferences/Meetings/Special Events Monthly Union "Meet and Confer" with administration

Classes, Workshops Introduction to Windows 3 .1 Introduction to Word for Windows

116 WEBBER PARK COMMUNITY LIBRARY Annual Report

1996

The staff and the library continued to be a positive force in the Camden neighborhood. Their hard work and commitment to the community is frequently commented upon by patrons who write letters to the administration and by people who bring them homemade cookies, fudge, plants and other gifts at special times during the year.

Joanne Bondy, Library Assistant II, and Dan Kelty, Librarian II at North Regional exchanged positions for a six week period in January and February. This was a good learning oppor­ tunity for both of them. Miss Bondy was able to learn about the resources of the district library and Mr. Kelty had the experience and resource challenges of working at a smaller library.

Maintaining the collection was a continual challenge for the staff throughout the year. Because of the small size of the building the collection had to be weeded repeatedly to make room for needed newer materials while disposing of less used, but still viable, older materials. Items were removed as duplicates and for condition to make space for newer titles. Many of the juvenile items in good condition were offered to the North Regional Library, the Bookmobile and to Hosmer Community Library. The adult fiction collections were objectively weeded from the lists provided by the Community Libraries Collection Development Office.

Miss Bondy's storytimes are always very carefully thought out and special for the children. In April she held an egg hunt in the park with an outdoor storytime. She personally purchased a number of book props to increase the entertainment value of her summer reading program storytimes. She has also very kindly loaned her props to other librarians for their storytimes. For the Family Reading Night on April 15 she invited Library Board Trustee Marilyn Borea and Council Member Alice Rainville to read books to the children. Attendance at storytimes decreased somewhat during the year. Some of the decrease might be attributed to the fact that there seem to be fewer young children in the area. Another factor is thought by the staff to be the enforcement of the building capacity rules. There were some initial problems with over-capacity during the summer reading programs but that has not happened recently.

There are a number of plans in process which will affect the Webber Park Library. The Humboldt A venue Revitalization Project would directly impact the library by taking housing to increase park and wetland space north of the library. The addition and expansion of schools such as Jenny Lind and Shingle Creek has increased the demand for visits and curriculum support materials. The Neighborhood Revitalization Program is becoming active

117 in the Camden Neighborhood and committees are meeting to plan improvements. The Library's plan to expand the Webber Park Library building is of great interest to its' neighborhood users and to the staff. The staff is encouraged by the expansion plans but disappointed that they will have to be postponed until 1998.

Security issues increased dramatically during 1996. There were more incidences of bike thefts, vandalism and physical confrontations. The latter occurring both outside and inside the library. There seem to be more unattended children in the park and consequently also in the library. The staff met with Amy Ryan, interim Chief of Community Libraries and Gregor Henrikson, District Librarian to discuss security and clarify communication issues. One of the recommendations that was that security help be provided for the Showboat Days Parade. The evening of Thursday, July 11, Scott Zimmerman, Security Guard, was on duty and was able to handle the crowd control and for the first time in many years the staff was able to close the building on time.

The agency received a number of items of equipment during the year. A bulletin board was installed in the workroom hall. Two pencil and call slip holders were received for the public terminals. Copy Duplicating Products replaced the photocopier. The water heater was replaced with a new one. There were intermittent problems with the air conditioning in July and August but the problem was found and fixed. The agency received a Micron personal computer for staff use and the workroom was rearranged to accommodate it.

The addition of the staff computer with modem meant that they were able to have access to the World Wide Web. Unfortunately technical problems have limited that ability and the Technical Support Office has been trying to discover the problem. It is thought that the phone lines might be the cause and it is hoped that the new wiring will clear up the problems. The staff has continued to take classes to learn how to use Word and the Internet.

The Webber Park Library staff looks forward to an exciting new year with improved access to the Internet and preparatory work for planning an expanded building to better meet the needs of all of their friends in the Camden neighborhood.

Respectfully submitted,

Joanne Bondy Community Librarian

118 WEBBER PARK COMMUNITY LIBRARY Staff Complement

1996

Joanne Bondy Library Assistant I January 1 - December 31

Raymond Franceen Janitorial Engineer April 1 - August 31

Thomas Seaman Janitorial Engineer September 1 - December 31

Richard Shamp Library Aide III January 1 - December 31

Hana Sonoda Library Aide I January 1- December 31

Alexandra Dadovich Summer Youth Worker June 1 - August 3

119 WEBBER PARK COMMUNITY LIBRARY Staff Activities 1996

Joanne Bondy Memberships Professional Librarians Union of Minneapolis Minnesota Multiple Sclerosis Society Miss Bondy's Bookclub

Committees Talking Book Selection Committee

Conferences/Meetings/Special Events Introduction to Windows, April 1. North Regional Library's 25th Anniversary Celebration, October 26.

Richard Shamp Memberships American Association of Individual Investor's Computerized Investing Round Table American Federation of State, County, and Municipal Employees Contributing Marbler at The Minnesota Center for Book Arts Minnesota Library Association National WordPerfect Users Association New Pictorialists Twin City Personal Computer User Group University of Minnesota Alumni Association's Internet Connection University of Oxford's American Friends ofRewley House

Committees MPL's Committee on Health, Ergonomics, Welfare and Safety

Conferences/Meetings/Special Events SYETP Supervisor Training Meeting, April 30. Microsoft Access Training, December 10. Log on@ The Library Day, April 16. MPL MOP Meetings MPL's "The State of the Library", December 11. Introduction to Microsoft Windows, May 15. MPL's All Staff Meetings North Regional Library's 25th Year Anniversary Celebration, Oct. 26.

120 Ninth Annual Community Libraries Recognition Breakfast, April 30. Stress Management workshop, November 20. Introduction to Microsoft Word for Windows, December 3. Make the Link: The World Wide Web for Everyone, March.

Hana Sonoda Memberships American Federation of State, County, and Municipal Employees

Conferences/Meetings/Special Events Diversity Training, October 17. MPL All Staff Meeting Introduction to Personal Computers, October 22. Introduction to Word, October 30.

121 DISTRICT II

Annual Report

1996

On February 28 almost everyone in the district met at Walker to discuss the budget and redesign of library services. The meeting was in response to Mary Lawson's request that all library agencies make recommendations for possible changes. I was impressed with how strongly everyone was committed to providing excellent library service. The discussion was passionate. Throughout the year District II employees dealt with issues in a way that demonstrated this strong commitment.

For many years attendance at children's programs has sometimes exceeded the limits established by the Minneapolis Fire Department. This was especially true in the summer months. In 1996 all community libraries were instructed to begin enforcing the limits by March 1. In District II each library decided how it would be handled. Linden Hills posted an aide at the door to count people as they entered the room. After 49, no one else was allowed. There were only a few times when this was a problem. Franklin also has a maximum of 49. Sally Munger contacted the many groups that come, and got them to agree to follow a schedule allowing them to come every other week. Walker, with a limit of 100, had no problem during the year, although in past years the limit was at times exceeded.

Attendance was also a concern at the Franklin Leaming Center. We have found that it is best to have no more than 35 in the room at any one time. If this number is exceeded the noise level and space restraints hinder learning and conversation. Therefore, throughout the year a waiting list was maintained for those wishing to enroll.

The existence of such a list suggests just how busy the Leaming Center was last year. There were a little over 440 learners; 17 of them received their high school equivalency diplomas, most of whom attended graduation ceremonies, which are held jointly every year by FLC and the Loring Nicollet Bethlehem Center in June and December at the Plymouth Congrega­ tional Church. It is an important event for the graduates and their families.

With this much activity, staffing is important. Unfortunately, Nancy Perez Thornbury, literacy instructor, resigned in May to pursue graduate studies. She was temporarily replaced by permit worker, Kristi Blegen, who left in August for another job. Not until December did we find a permanent replacement with Larry Risser. During the interim, Kristin Keller, Literacy Coordinator, worked very hard, and was fortunate to find three good Americorps workers to help her.

122 In May and June, David Coward, children's librarian at Walker, attended many Whittier neighborhood meetings, and Sally Munger, Library Assistant II at Franklin, did the same in the Phillips neighborhood. The purpose of these meetings was to discuss how best to spend state monies provided to help inner-city youth. The meetings were long and often tedious, but eventually decisions were made. Walker Library received nothing, but Franklin was granted $30,300 to enhance the Homework Helper program.

This decision forced us to look more closely at how we will handle all the activity planned for the Franklin building in 1997. We decided that both the Phillips Computer Center and the Homework Helper program will be in the meeting room, with the exception of Thurs­ days and Fridays, when the Homework program will be upstairs. Of course, the schedules will be such that the two programs will never conflict with each other. We don't know yet whether storytimes will be upstairs or downstairs.

Throughout the year, Sally Munger, Kristin Keller and Gary Cooper planned for the Phillips Computer Center. A scope of service and a budget were developed. Kristin, with Jeff Hotchkiss' help, selected and ordered equipment. Maintenance was informed of wiring and security needs. A job description was submitted to civil service; the position was approved in November. The Neighborhood Revitalization Plan (NRP) accepted the scope of service and the budget, and at year's end was preparing a contract. With all of this done, we hope the center can open sometime in March 1997.

At Linden Hills the long discussed proposal to renovate and to possibly expand the library was finally resolved. The Library Board took seriously the recommendations of the community advisory committee. The Board decided to commission another feasibility study. Bids were accepted in July; the Board selected Leonard Parker and Associates, the same company that did the 1992 study. Architect Francis Bulbulian, and others from the company, met staff a number of times. They too, took seriously the recommendations of the advisory committee. The plan they devised was presented at a public meeting in August. Only four of eight members of the advisory committee were present. No one else from the public was there. Francis Bulbulian made the presentation, and the four who were there were quite pleased. As word of what was proposed spread through the community, a general consensus formed; it was a good plan. This belief was strengthened, when in November the Library Board announced that whatever was done to the building, no property would be taken. On December 4, the Board voted to accept the proposal from Leonard Parker and Associates. The plan allows for expansion within the present property lines without damaging the facade or the architectural integrity of the building. The library will have more space in the children's, adult, and staff areas, and become handicapped accessi­ ble. There will be two entrances. Most likely it will be a few years before anything happens. Sheila Jorgenson, Librarian II at Linden Hills, worked very hard during this long process to see to it that necessary information was made available to library administrators, architects and the public. Everyone involved appreciated Sheila's work.

123 All of the staff activities listed above are some of the more important things, there are, of course, many smaller things that go unmentioned, but all of these, big and small, clearly demonstrate the devotion and commitment to excellent service that exists throughout District II, and indeed, the whole library system.

Respectfully submitted,

Gary Cooper District Librarian

124 FRANKLIN COMMUNITY LIBRARY Annual Report

1996

New technology in the form of a new staff personal computer connecting us to the World Wide Web was the most significant addition to Franklin in 1996. Leaming how to use the Web as a reference tool, working for several months on the After-School Youth Enrichment Grant, and assisting Gary Cooper, District Librarian, and Kristin Keller, Literacy Coordina­ tor of the Franklin Leaming Center, in planning for the Phillips Computer Center took, in addition to our regular roles and duties, significant amounts of staff time and energy. Still, we are happy to report that our clientele was not neglected: Franklin was one of only two community libraries that showed an increase in circulation over last year - total circulation for 1996 was 55,344, up 552 over 1995.

As always, the focus on youth was evident. Our already successful Homework Helper program, currently aimed at middle-schoolers, continued to grow, with tutors Andrew Pederson and Emily Hofher sometimes assisting as many as 30 students per day. A great number of the students they see are Somalis, who need help with English, before they can even begin to do their homework. Thankfully, our tutors have proved to be up to the task! Minneapolis Public Library recognized the number of young people that need help with basic skills and homework, so when state grant dollars became available, the Young Adult Services Department applied for and received an After-School Youth Enrichment Grant for $30,300 that will enable Franklin to expand homework help to students between the ages of 9 and 12. The success of the Homework Helper program and the planned expansion of services prompted us to begin making plans to move the Homework Helper program into the meeting room, thereby, returning the Library to its primary role. Current plans are to house the Computer Center and the Homework Helper in the meeting room.

Throughout the year, we presented preschool bilingual Spanish/English storytimes that were initiated by the Leamos/Let' s Read grant. These storytimes were planned and executed by Chris Till, with Sally Munger's assistance. Storytimes were scheduled separately for our two collaborative partners -- Andersen School Spanish Mother's group, which is an Early Childhood and Family Education (ECFE) program and Centro Cultural Chicano. This year, the programs were also listed in the Events calendar for the general public. As a result of these programs and other outreach efforts, use of Spanish children's books, Spanish juvenile videos and Spanish adult materials increased, so that in 1996 these materials accounted for approximately 800 circulations at Franklin.

Our focus on youth continued, as Sally Munger planned and executed preschool children's storytimes -- ever mindful of the room capacity of 49. The closing of Hosmer Library for renovation proved fortuitous, as Hosmer librarian Roy Woodstrom agreed to do one

125 storytime per month at Franklin. This has proved to be a great help, freeing Ms Munger to do ordering, outreach and attend outside meetings. The summer reading program enrolled 621 children -- many of them participating as a part of a group. Of the 621 participants, 240 children completed the program. In addition, over 1,000 came to the various live and film programs throughout the summer. Ties to neighborhood schools remained strong. Spring and fall school visits and resource gathering, among other things, were done for Andersen, Four Winds and Trinity First Lutheran. Ms. Munger served on the Andersen Community Education Council, which mid-year was absorbed by the Andersen Family Resource Council.

Teens became more involved through the monthly T.A.L.K. (Teen Advisors Letting Us Know) program initiated by Adela Peskorz of the Young Adult Services Department, and facilitated by Mali Schroeder. Plans are for these young people to advise library staff on books, compact discs, magazines and programming that they would like to see at Franklin. Most of the participants were suggested for this group because of prior participation on Franklin's very active summer Read Team.

Our clientele is increasingly diverse. In addition to Somalis, other African groups and Latinos, we see many Southeast Asians, particularly Hmong, American Indians and an increasingly large number of African-Americans. We also serve significant numbers of homeschooling families who utilize Franklin for curriculum and pleasure reading materials.

Franklin Library and the Franklin Leaming Center, as always, work together to serve students of the Leaming Center and other library patrons needing English as a Second Language (ESL)/General Educational Development (GED)/Adult Basic Education (ABE) resources. Kristin Keller, proved to be an invaluable resource when she made excellent suggestions for new or better materials at the time that Sally Munger was putting together a very large ESL/GED/ABE order. The staffs of both agencies are committed to working together to assist people in getting what they need.

This annual report would not be complete without a mention of the excellent staff at Franklin. Library Aide III, Patricia Pedersen, and Library Aide I, Ophelia Bergman, both have the easy manner, willingness to help, competence and professionalism that make them excellent people to work with Franklin's extremely diverse clientele. Dennis Hanson, Janitor/Engineer, did a superb job of keeping the building, grounds and sidewalks all looking their best. The presence of security guards, Terry Nelson, Scott Zimmerman and Robert Armsberger definitely helped the year go smoothly.

The Phillips neighborhood had some ups and some downs in 1996. Some of the downs were: Phoenix Foods closed mid-year; Phantom Bike Shop closed; the People of Phillips organization experienced much turmoil, especially related to housing; neighbors on Park A venue tried to get the Phillips neighborhood declared a federal disaster area, due to a tremendous amount of drug dealing and crime. Some of the ups were: a credit union

126 opened; a youth employment initiative got off the ground in the form of The City Store; the Andersen (School) Family Resource Center (a partnership of many agencies) became a full­ service center for neighborhood families, even including a health clinic; Anishinabe Wakiagun (People's House) became a stable environment for 40 chronic alcoholics, and from all reports is doing well. So over all, although the neighborhood continues to be a challenging place to be, there are many good things happening. We at the Franklin Library look forward to 1997 and the contributions we can make to a more positive Phillips neighborhood.

Respectfully submitted,

Sally L. Munger Library Assistant II

127 FRANKLIN COMMUNITY LIBRARY

Staff Complement

1996

Sally Munger Library Assistant II January 1 - December 31

Patricia Pedersen Library Aide III January 1 - December 31

Ophelia Bergman Library Aide I January 1 - December 31

Dennis Hanson Janitor/Engineer January 1 - December 31

Jeff Temple Homework Helper February 12 - December 31

Emily Hofher Homework Helper January 1 - December 31

Andrew Pederson Homework Helper February 12 - December 31

128 FRANKLIN COMMUNITY LIBRARY

Staff Activities

1996

Sally Munger Memberships Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association Andersen Community Advisory Council/Andersen Family Resource Council

Meetings/Conferences/Special Events Windows training - March 29 "Staying Service Motivated"- September 25 Book Week Dinner with Virginia Driving Hawk Sneve - October 15 Fiesta de las Americas - November 9 Interview for "All About Kids" television program regarding juvenile American In­ dian materials - November 25

Presentations Booth/Phillips Neighborhood Job Fair - September 19 Southside Family Nurturing storytime - January 30 Leamos/Let's Read storytimes with Chris Till, 12 during the year

Pat Pedersen Meetings/Conferences/Special Events Windows training - May 8

129 FRANKLIN LEARNING CENTER Annual Report

1996

In 1996, the Franklin Learning Center continued to rise to the challenges and opportunities of providing basic skills instruction to adults. One such challenge included maintaining a sense of quality and continuity amidst staff transition. After three years of dedicated and inspired teaching, Nancy Thornbury Perez resigned in order to complete her graduate studies. Nancy's temporary replacement, Kristi Blegen, brought a sense of joy to her work, and found it gave her a "new way to look at the world." Kristi left in September to pursue an internship. We are honored that both she and Nancy continue to tutor at FLC. In December, Laurence Risser began as the new instructor at the Learning Center. His experience and love of language and learning are an asset to both staff and students.

FLC is aware of and sensitive to the challenges faced by our adult students, many of whom face increased stress and schedule conflicts due to impacts of the current changes in immigration and public assistance laws. A testament to their persistence under such pressure lies in the fact that over one half of the 444 learners served in 1996 attended at least 46.5 hours. This is almost four times the twelve hour standard established by the state as a measure of active participation. Active participation yields results, in 1996:

• 283 learners have advanced at least one grade level in reading, writing, or math. • Eighteen ( 18) learners have achieved their high school equivalency diplomas or GEDs • Twenty-seven (27) learners have progressed into post-secondary settings • Five (5) learners passed the United States Citizenship Test • 121 learners signed up for a library card and used the library for the first time

These results would not be possible without the commitment of the 86 volunteers who contributed 4977 hours of time and energy .

Challenges often prove to be opportunities in disguise. It may be tempting to look at the Phillips Neighborhood and see nothing but poverty and pain. But thanks to the Neighbor­ hood Revitalization Program (NRP) and the Andersen Family and Community Resource Council, community members, agencies and businesses have begun to realize the rewards of the many conversations and meetings so necessary to successful collaboration. In 1997, thanks to a Community Development Block Grant and funds from the NRP, the Phillips Community Computer Center will open and provide area residents access to a staffed computing lab. Macintosh, Windows and adaptive computers will be available. This project afforded us with the opportunity to collaborate with library staff members. Gary Cooper,

130 Sally Munger, and staff from MPL's Technical Support and Building Maintenance departments collaborated on this project.

This past year the Franklin Learning Center deepened its relationships with local colleges including Augsburg and University of Minnesota. Again we were chosen as a site for an Augsburg Scholar, who worked to strengthen linkages between the Leaming Center and Augsburg students who tutored at the Center as part of their course work. This is also the third year that the Center has had three Americorps members who helped to extend our reach to our grasp through tutoring, conducting focus groups with both learners and volunteers, and assisting in outreach activities.

Other successful partnerships included working with the Phillips Job Bank who provided funds to pay testing fees for FLC's students and invited FLC and the Franklin Library to have a booth at a neighborhood employment fair in September. We also maintained our tradition of celebrating our twice yearly graduations with the Loring-Nicollet Bethlehem Center. Some partnerships enhance, others sustain. The Franklin Leaming Center is most grateful for the past and present support of the Friends of the Minneapolis Public Library.

For many new community members, the library is a gateway to information and resources that can make life better. The Franklin Community Library recognizes this and lends a sense of patience and friendliness to its patron services, as well as creativity in its program offerings. In 1996, grant funding allowed the Franklin Library to offer preschool storytimes in English and Spanish, enhance its bilingual and basic skills collections, and provide Homework Help to middle and high school aged youth. These developments, in addition to the Leaming Center and proposed computer center, represent a new and innovative kind of model for both leveraging partnerships and learning across the lifespan. Indeed both the Franklin Leaming Center and Franklin Library were cited for innovation in recent publica­ tions from the Public Libraries Association and the Libraries for the Future. This does not happen without the time, energy, and vision of all staff members who really do believe in a universe within reach.

PROGRAM OBJECTIVES FOR THE FRANKLIN LEARNING CENTER

Performance measures:

1. To serve 450 adult learners, 320 of which will enroll in 1996. 2. To improve the reading, math and communication skills in 135 (30%) ofleamers. 3. By end of year, 24 learners will earn a General Educational Development Di­ ploma or GED. 4. Learners will sign up for a library card.

1. In 1996, 444 students were served. (99 % of yearly goal). 312 students enrolled in 1996 (98% of yearly goal); 132 enrolled late in 1995 and continued to receive service in 1996.

131 Staffing transitions and room capacity led us to institute a waiting list to maintain quality and this limited our numbers. 283 were active participants. Active participants are described by the Department of Families, Children and Learning as those who attend 12 or more hours of instruction. Learner persistency is an important measure to adult literacy programs, often affected by attrition as learners face problems and barriers to attendance.

2. This year, 283 (63% of goal) learners improved their reading, math, and/or communica­ tion skills. Progress is measured using standardized testing instruments, instructor or tutor observation, and testing records from GED and area technical and community college testing centers. 142 students also used a computer for the first time.

3. Eighteen learners earned their GED's (75% of yearly goal), 21 learners also passed one or more tests of the five- part battery. 27 students progressed into post-secondary settings. 5 learners became United states Citizens by passing their Citizenship Tests.

4. One-hundred twenty one (121) learners signed up for a library card ( 61 % of yearly goal). the good news is that many new enrollees have library cards at the time of enrollment; the bad news involves the transitional nature of housing in the Phillips neighborhood. A number of learners were in living situations which prevented them from obtaining a library card.

Program Operation Objectives :

1. Collaborate with Franklin Library/MPL staff, members of the NRP Lifespan Committee and Andersen Community Education to assure completion of project time line for the proposed Phillips Community Computer Center. 2. Ensure 4000 hours of volunteer service (tutoring or clerical support) 3. Convene focus groups of learners and volunteers to gather information to be used in continuous program improvement. 4. Maintain rapport with colleges and service learning providers.

1. In 1996, I attended monthly meetings of the Phillips NRP Lifespan Committee. Lifespan is the area which has oversight of the proposed computing center. I also attended the monthly meetings of the Andersen Family and Community Resource Center (AFCRC). AFCRC meetings are also attended by parents and community residents whose feedback proves important in planning the computer center. Andersen Community Education has also committed to offering classes which complement and coordinate with the services which will be offered at the computing center. Such cooperation was mentioned as a goal in the early NRP planning meetings in 1992 and 1993. Sally Munger, Gary Cooper and I spent considerable time polling community members and/or gathering information about other open computer labs in Minneapolis, as well as in other areas of the United States.

132 2. This year 86 volunteers contributed 4,977 (124% of yearly goal) hours of time and endless enthusiasm to the Franklin Learning Center. Many volunteers find us through the Minnesota Literacy Council; others are satisfying a service learning requirement for a college course. Still other volunteers, who are retirees hear about FLC through the National Retiree Volunteer Coalition. We are privileged to have so many volunteers (27) who have been tutoring at FLC for more than 2 years.

3. This year, 2 Americorps members convened 6 focus groups that discussed strengths and needs of FLC's services. Comments proved illuminating ,and have led to changes in our registration and sign in procedures, as well as to some of the materials we ordered. One student suggested we rename "Library Cards," as" All You Can Read Free Cards."

4. FLC has cultivated and maintained a number of important relationships which highlight service learning. Service Learning seeks to bridge classroom learning to community and "real world" application. Noted partners include Augsburg College who engaged 47 college students in tutoring, newsletter development and outreach activities at the Learning Center; and the Minnesota Campus Compact, an organization of College and University presidents who seek to enhance the breadth and depth of service learning activities. I am one of two community agency representatives on the steering committee. In November, I was a co­ presenter at a Campus Compact national workshop which focused on implementing and managing service learning internships.

Respectfully Submitted, Rpf) Kristin M. Keller Literacy Coordinator

133 STUDENT STATISTICS

l/1/96-12/31/96

Year at a Glance:

Count of Students Served: 444 Number of Active Enrollees: 283 Total Number of Visits: 8,665 Total Hours for all Learners: 20, 672 Average Daily Visit (in hours): 2.39 Average Number of Hours Per Student per Year: 46.5 Active Patiicipants ~lo of Total Intake: 90.42% Number of GEDs Achieved: 18 Number of Students who Progressed to Post Secondary Level: 27 Number of Students who Passed the United States Citizenship Test: 5

Student Goals:

Students choose up to three main goals upon enrollment :

Goal Count Percentage Learn to read and write better: 224 50% 3101 Learn to do math better: 143 - 10 Learn Computers: 190 43% Speak English Better 229 52% Pass one or more of the GED tests: 76 17% Pass Driver's License test: 25 6% Get U.S. Citizenship: 13 3% Learn study skills for college: 57 13%

134 LINDEN HILLS COMMUNITY LIBRARY Annual Report

1996

Again this year, the most frequently asked question of staff was: "Is the library going to be remodeled?" A revised 1996 feasibility study was submitted to the Board in November. At its December 4, 1996 meeting, the Library Board voted to accept this latest Leonard Parker & Associates study to renovate the existing building without taking properties to the north and west.

The process of arriving at this feasibility study was fascinating. First, the library staff responded to the implications of the Advisory Committee's recommendations with a written report of their own to the board. The main areas addressed were: public service, the facility itself and accessibility. Following this the library board met at Linden Hills on April 24, 1996, to update the neighborhood and solicit community comments.

At this time, it was determined that a design functional analysis of the current facility, without major expansion, was needed and bids went out in July. The architectural firm of Leonard Parker Associates was chosen. (This firm also did the 1992 study of the Linden Hills Library). Several intensive brainstorming sessions between staff and architects took place in August, resulting in a new study that detailed the alternative configurations, accessibility, space trade-offs, facility requirements, with estimated costs included.

While all these studies were evolving, daily life went on at the library. In the area of technology, Linden Hills received the Micron computer for staff use in the office. When possible, on Tuesday and Wednesday mornings, staff tried their hand at using their newly learned Windows skills in e-mail and Internet searching. A quiet laser printer was also installed. New Infotrac software was added with more search capabilities.

One measurement of library usage, circulation, fell during the year. Staff believe there are several contributing factors: no other area library was closed during the year, which had helped maintain circulation during the last several years; the economy improved; the proliferation of area home computers with Internet capability increased dramatically, and a cement traffic calming circle was erected adjacent to the library in the intersection of 43rd Street and Vincent A venue. The impact of this circle bears explaining. The library lost several on-street parking places and during the winter months, many patrons came in to say they were going to use other libraries that had off street parking. At this juncture, the circulation sustained a steady drop which continues. This device will be a continuing factor in whether patrons use this library or not.

135 The library is still very important to the community even if circulation has declined. The Summer Reading Program was enjoyed by 530 enthusiastic children. During this time the Children's Room boasted artwork by local school children. This program ran smoothly with the dedicated help of our 18 Read Team volunteers. November, by sheer coincidence, became author month. Three local authors shared their works with appreciative audiences. Once again, the Children's Room was used as a backdrop for filming. Three still shoots and one video were done here this year.

This favorite room, the Children's Room, underwent some physical changes. The book shelf capacity was enhanced by adding a freestanding unit to house all the juvenile fiction. This in tum freed up desperately needed shelving space in the picture book area. When this freestanding bookcase was moved from the meeting room, new space needed to be created for sorting and storing of juvenile returns. The entire back of the meeting room was made into a sorting area. This led to an exemption for Linden Hills, of no longer being able to accept gift materials due to lack of storage space. This new sorting area was the old storage area for gift materials.

In March, Linden Hills and other community libraries began adhering to the new meeting room capacity policy. Our capacity of 49, forced us to figure out a ticket system and back­ to-back programming to accommodate the larger summer reading program audiences. At the start of Summer Reading, a window air conditioner was installed in the meeting room to make it more comfortable for those attending programs.

In August, the 11th annual York A venue Art Fair, put on by kids for kids, donated its proceeds to the library for the purchase of children's books. Another annual event took place in May, our hilarious time staffing the "Stump the Librarian" booth at the Linden Hills Festival.

In the fall, some Y-MAP (Youth in Minneapolis After School Program) funds were available to continue offering a calligraphy class, as well as, pay for an adult to help with the new T.A.L.K. (Teen Advisors Let Us Know) program here at Linden Hills. T.A.L.K. is an exciting new venture in the library system, with bimonthly meetings here to provide teens with the opportunity to read and review the newest books in the teen collection and discuss other topics of interest.

Each year, the building itself seems to suffer some ailments. This year's included the Children's Room needing to have 25 gallons of water removed from the floor after a rain/hail storm in June. The Staff Room was plagued with days of snow melt seeping in through the walls and soaking the carpeting. The most bizarre occurrence was in August when a portion of flat roofing over the Magazine Room slid off the building, to the amazement of watching staff. Not even the roofing manufacturer could explain this. Needless to say, a new roof was installed. An outside light by the staff entrance was reactivated for the safety of staff leaving the building when dark.

136 Throughout the entire year staff commitment to excellent public service remained high.

Respectfully submitted,

Sheila M. Jorgenson Librarian II

137 LINDEN HILLS COMMUNITY LIBRARY

Staff Complement

1996

Mary Babineau Library Aide I January 1- December 31 Andrea Grundner Library Aide I .7 January 1 - December 31 Sheila Jorgenson Librarian II January 1 - December 31 Kathryn Ketcham Library Aide III January 1 - December 31 Denis McLaughlin Librarian II January 1 - December 31 Substitute, part time Ryan Paetznick Library Page I .5 January 1 - June 26 Catherine Pruszynski Library Aide I January 1 - December 31 Substitute, part time Sandra Purdue Library Assistant I January 1 - December 31 John Sharp Library Page I .5 September 9 - December 31 Daniel Swenson Janitorial Engineer January 1 - December 31 Chris Till Librarian II January 1 - December 31 Substitute, part time Rita Krohn Volunteer January 1 - December 31

138 LINDEN HILLS COMMUNITY LIBRARY Staff Activities

1996

Sheila Jorgenson Memberships Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association

Classes, Workshops Introduction to Windows 3.1, Firstaff, Dain Tower, March 21

Presentations "Status of Proposed Linden Hills Library Renovation," NRP Meeting, Linden Hills Park Building, May 20

Meetings/Conferences/Special Events All Staff meetings on February 19, May 22 and December 2 Central Library Aides/Pages meeting, Walker Library, February 6 Library Board Meeting, Linden Hills, April 24 "Stump the Librarian" booth, Linden Hills Festival, Linden Hills Park, May 19 Architects' meetings, Linden Hills Library, August 5 and 15

Sandra Purdue Memberships Minnesota Library Association Maud Hart Lovelace Association Minneapolis Public Library Staff Association

Classes, Workshops Introduction to Windows 3.1, City of Lakes Building, September 10

Meeting/Conferences/Special Events All Staff Meetings, February 19 and May 21, Central Library, East Lake, Novem­ ber 26 Co-chair of Library's Charitable Fund Drive, October, 1996 "1996 Best Books For Children, College of St. Catherine, September 28

Presentations Story telling, Brookside School, June 5 Read-a-thon , Fulton School, November 18

139 Kathryn Ketcham Memberships Local 99

Classes, Workshops Introduction to Windows 3 .1, City of Lakes Building, April 24

Meetings/Conferences/Special Events All Staff Meetings, February 19, May 22, Central Library, North Regional, Decem­ ber 11 Peer Mediation Meeting, East Lake, November 12 Technology Upgrade Committee Meetings, November 21, December 5, 18

Mary Babineau Memberships Minneapolis Public Library Staff Association

Classes, Workshops Introduction to Windows 3.1, City of Lakes Building, September 4

Meetings/Conferences/Special Events All Staff Meetings: February 19, May 21, Central Library; East Lake, November 26 Staff Association Meeting, Central, February 27 (Community Library Representa­ tive)

Andrea Grundner Meetings, /Conferences/Special Events All Staff Meetings, February 19 and May 21, Central, East Lake, November 26 Peer Mediation Meeting, East Lake, November 12

Ryan Paetznick Memberships Local 99

Meetings/Conferences/Special Events All Staff Meeting, February 19 and May 22, Central Library Aides/Pages meeting, Walker Library, February 6

John Sharp Meetings/Conferences/Special Events Peer Mediation Meeting, East Lake, November 12 All Staff Meeting, Central Library, December 3

140 WALKER COMMUNITY LIBRARY Annual Report

1996

At the beginning of 1996 Walker was still in the process of reopening. We were open the last three weeks of 1995, but with the rush of the holidays, many people did not use the library, and, in fact, many did not even know we were open again. When the year began the staff too, was still working on getting reacquainted with their library.

As the public gradually started coming back, the praises the library remodeling received were universal. Everyone thought it was a much more pleasant place to be.

There were, however, problems with the construction that became clearer as the year advanced. The most annoying to the public was the loud noise coming from the heating vents above the public catalogs on the adult side. No one seemed to know how to correct it. When the heat was turned off in late spring, the noise ceased and was forgotten. In late October the noise was with us again. After many phone calls, and a meeting with architects, engineers, contractors, members of the library administration and maintenance, action was taken. The problem was found and corrected in late November. The solution was quite simple.

The other difficulty was the leaks that developed over the months. The first, and most serious, occurred in early spring. As the snow began to melt, large quantities of water started pouring into the children's section in the northeast comer. The cause was determined and it was quickly repaired. In late spring, after heavy rains, water came in through the skylight in the entryway. It has been repaired a few times, but still leaks. In the fall a leak developed in the adult reading area near the southern most window. Whether this leak will return or not, we do not know.

One final decision involving the remodeling was made in 1996. Andrea Myklebust was selected to create the art work to go on the large brick wall facing the stairs leading down into the library. Seventy-three artists submitted samples of their work, 3 finalists were chosen, and on November 15 they presented their proposals. Andrea is scheduled to install her work by May 1, 1997.

There were staff changes during the year. In January, Anita Kent left for a position in Circulation. Her position was filled a few months later by Laura D 'Antonio from Circula­ tion. On April 1, Svetlana Vassilieva filled the half-time juvenile shelving position that had been vacant since December 1994. Also on April 1, Moira Cross took the half-time Library Aide I position vacated by Ophelia Bergman in November 1995 while the library was closed.

141 While going through old files, a few Walker employees realized that June 1996 marked 85 years of library service in the Uptown area. We thought it was an event worth commemorat­ ing, and that it might be a way of acquainting more local people with their library. After getting administrative approval to have the event on Saturday, June 8, we began the planning.

Speakers were engaged to talk about life in Minneapolis from I 911, when the old Walker opened, to the present. Hy Berman spoke on the political and social history of Minneapolis, Francis Bulbulian on library architecture, Aaron Isaacs on street cars in the Twin Cities, and Jane Pejsa and Kristin Keller discussed library service to immigrants and new readers, now, and during Gratia Countryman's time. Council members Lisa McDonald and Pat Scott read stories in the children's area. Most of the staff wore something reminiscent of 1911. We did have an audience for all of this, but it was not the big success we had hoped for.

Walker experienced significant technological developments in 1996. The most important was the installation of the 3M security and self check-out systems. The security system began operation August 14. There were fewer problems than we anticipated. There were, however, some difficulties. The alarm is frequently set off by videos from video stores, and Central Library materials that cannot be desensitized. There is nothing we can do about this.

Because of technical difficulties, the self check-out was not ready for public to use until mid­ October. At first few people used it, but by the end of the year use increased considerably.

In June our subscription to Want Ads USA began. It is delivered every Wednesday morning. In December we got Contemporary Authors on CD-ROM. It is very good, but it sometimes doesn't work well because the computer needs more memory. Also in Decem­ ber, we expected to begin offering public access to Internet. For technical reasons it did not happen. We now anticipate that the service will be available February 1997. All year we received requests for Internet and word processing capabilities.

As was said in a few monthly reports during the year, Walker was busy in 1996, but circulation statistics did not reflect this. The security system does count how many individuals enter and leave the library. In October, 13,539 entered the library. November and December figures were 11,745 and 9,803 respectively. These statistics indicate that a lot of people are coming to Walker. The lower figures for November and December certainly can be explained by the holidays.

With the redesigned Children's area, more families spent time in the library. Often parents, sitting on the steps just below the Beatrix Potter painting, read to their children. The collection was well used during the year, bud did not show any noticeable increase over recent years.

142 Storytimes were popular. Tuesday morning toddler storytimes averaged between 50 and 60 each week. The Wednesday morning preschool storytimes averaged about 30 each week. Whenever David Coward, our children's librarian, was not here because of illness or vacations, parents and their children were disappointed.

The summer reading program was down in numbers, when compared with many other community libraries, and with Walker itself in past years. 401 signed up, and 192 completed the program. That is almost 50%. The participants seemed to enjoy the special programs and the prizes.

Adult services saw significant changes during the year. More and more, people are asking us for help finding information electronically. Online searching became an important source for satisfying our patrons' requests. At the same time, reference books, while still important and useful are less so than they were just a few years ago.

Walker's adult circulating collection received heavy use in 1996. In four categories (cataloged fiction, cataloged non-fiction, periodicals and compact discs and cassettes) the library was second only to Washburn. The reference staff, with Carol Van Why' s (book selection librarian) assistance and advice, has become quite good at picking materials that will be useful and of interest to Walker's patrons.

1996 was an eventful year for Walker staff and the public. We are in the midst of changes that even now, and more so in the future, mean a different concept of what library service is about. The staff has done a great job adjusting to and accepting these changes.

Respectfully submitted,

District Librarian

143 Walker Community Library

Staff Complement

1996

Mary Ann Campbell .8 Library Assistant I January I-December 31 Gary Cooper District Librarian IV January I -December 31 David Coward Librarian II January I -December 31 Moira Cross .5 Library Aide I April I -December 31 Laura D' Antonio Library Aide I March 4-December 31 Elaine Hettich .7 Library Page I-District January I-December 31 Lee Kamel Library Aide III January I-December 31 Anita Kent Library Aide I January I -January 5 Shelly Kraines Library Aide I January I-December 31 Thomas McClelland Library Aide I January I-December 31 Cynthia Miller .5 Janitorial Worker August 12-December 31 Susan Reynolds Janitor Engineer January I-December 31 Sandra Roback .5 Library Assistant I January I-December 31 Laura Shirley .5 Library Aide I January I-December 31 William Townsend Library Page I January I-December 31 Svetlana Vassilieva .5 Library Page I April 2-December 31 Gregory Voigt .5 Janitorial Worker January 1-May 6

144 WALKER COMMUNITY LIBRARY Staff Activities

1996

Gary Cooper Memberships Minneapolis Public Library Staff Association Minnesota Library Association Minneapolis Public Library Supervisor's Union Southwest Community Education Advisory Board

Classes, Workshops Introduction to Windows 3.1, Minneapolis, February

Presentations Planning and organizing Walker Library's 85th Anniversary, June 8

Meetings/Conferences/Special Events Selection of art work for Walker Library, November 15 Meetings with architects concerning Linden Hills, Summer months Meetings for planning the Phillips Computer Center, all year "Stump the Librarian," Linden Hills Festival, Linden Hills Park, May 19 Peer Mediation, October 1

David Coward Memberships American Library Association National Storytellers Association Professional Librarians Union of Minneapolis

Presentations Helped plan and participated in Walker Library's 85th anniversary, June 8

Meetings/Conferences/Special Events Whittier Neighborhood Youth Grant Project Advisory Committee, May-June Peer Mediation, November

Mary Ann Campbell Memberships Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association

145 Presentations Helped plan and participated in Walker Library's 85th anniversary, June 8

Meetings/ Conferences/Special Events Introduction to Windows 3.1, Minneapolis, February 27 Dow-Jones Training, Minneapolis, February 7 Peer Mediation, Main Library, November 14 Collection Development Meeting, March 5

Sandra Roback Memberships Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association Ballet Arts Minnesota, Advisory Board Minnesota Arts and Education Partnerships, Board member

Presentations Helped plan and organize Walker Library's 85th anniversary, June 8

Meetings/Conferences/Special Events Peer Mediation, November 1996 Best Books for Children, Saint Catherine's College, Saint Paul, September

146 DISTRICT III Annual Report

1996

Plans for the new Hosmer Library, staffing vacancies and collection maintenance were major issues concerning District III during the past year. Hosmer Community Librarian Roy Woodstrom and I have been actively involved in all phases of the Hosmer planning process, from furniture selection to data cabling, a true learning experience. The library closed to the public on Saturday, June 29, allowing the staff two intensive weeks of packing before the contractor, Shaw-Lundquist, took control of the building site. On August 6, the hottest day of the year, 150 people celebrated the official Hosmer Library ground breaking. Several speakers including Library Board President Charlotte Anderson, Minneapolis Mayor Sharon Sayles Belton and Library Director Mary Lawson made brief remarks on the importance of libraries and reading. Musical entertainment and refreshments rounded out the ceremonies.

The neighborhood has taken a proactive role in the Hosmer building process. We have kept them informed through a series of community meetings, and they in tum have shown their appreciation by supporting our requests for funding. In 1995, Roy and I wrote a grant requesting money from the Central and Bryant Neighborhood Revitalization Programs for equipment and full-time staffing for a technology learning center in Hosmer. That grant was approved (in slightly altered form) for $157,310 over a three year period. To assist us in planning for the center, an advisory committee was formed with representatives from both sponsoring neighborhood organizations and an at-large community member. The Hosmer Library Technology Center Advisory Committee has been meeting since October. In addition to the NRP grant, we also applied for a Central/Powderhorn Pilot AfterSchool Emichment Grant and received $25,000 for children's books, a wonderful gift to all Hosmer's young users.

The second year of our system-wide hiring freeze caused further delays in filling staff vacancies. This was especially hard on Nokomis and Washburn Community Libraries which have had long term vacancies. After closing, Hosmer staff were dispersed throughout the system. Aide I Beth Underdahl is detailed to fill a vacancy at Southeast Community Library. Aide III Judith Bagan took a leave of absence and upon her return is assigned to the Community Libraries Collection Development Office processing new books, periodicals, and mail received for Hosmer. Community Librarian Roy Woodstrom is assigned to Washburn but fills in as a substitute librarian when needed.

Collection maintenance was a goal for the whole district this year. Hosmer staff thoroughly weeded their holdings before storing them during construction. Paperbacks and board books in decent shape were given to the bookmobile to help supplement their collection. Nokomis staff weeded their adult fiction and juvenile sections, and reorganized their periodicals

147 holdings. The first complete weeding of the Washburn juvenile collection since moving back into the remodeled library was finished by Lorraine Bryant. Books in good condition were transferred to smaller libraries or the Bookmobile in an effort to stretch replacement resources.

Children's services played an active role in District III agencies this year, with nearly record numbers of summer reading program participants at Nokomis and Washburn. "The Colorful World of Library Kids" attracted over 950 children at Nokomis and over 1500 at Washburn. Both libraries made good use of the Read Team volunteers to help ease the burden on regular staff. One concern children's personnel had this summer was the possible effect on agency programs and patrons from newly enforced meeting room capacity limits. Beginning March 1, each community library meeting room had to be limited to the number of occupants designated by fire code. Children's staff had to double up their weekly story times and film showings. They were obliged to take tickets for special programs or devise other fair methods of program access for the public. Fortunately, patrons proved to be as understanding as children's services staff were flexible, and it all worked out remarkably well.

This past year has been an exciting one for District III with its emphasis on planning for the future. Improving service to our patrons continues to be a top priority for us all, within the framework of building projects and new technologies.

Respectfully submitted,

Ann C. Christensen District/Community Librarian

148 HOSMER COMMUNITY LIBRARY Annual Report

1996

1996 was a momentous year in the history of Hosmer library. After years of planning and anticipation Hosmer's renovation began to become a reality. The old Hosmer closed its doors to the public July 1, 1996 and the new Hosmer will not open until the fall of 1997. Despite the closing this was an extremely busy and productive year for Hosmer staff.

With its building plans underway Hosmer became a focus for neighborhood attention. Numerous well attended meetings held both at Hosmer and in the community demonstrated the area's interest and desire to be involved in shaping their community library. Issues at these meetings ranged from architectural plans to funding. The public meeting with the architects was well attended; people spoke out and gave great testimony to Hosmer's influence in their lives. Library Board members in attendance were able to catch a glimpse of Hosmer neighborhood dynamics.

The public ground breaking ceremony held in August was a great success with 150 attending the event. Dignitaries included Mayor Sharon Sayles Belton, Council Member Brian Herron, and Hennepin County Commissioner Peter McLaughlin. Speeches, treats, handouts, face painting, and local musicians and dancers made for a memorable event. Mr. Lonnie Leverett, a 10 I-year-old homeowner whose house was one of three demolished for Hosmer expansion, was the celebrity of honor for the event.

Long before its closing, the building plans for Hosmer consumed time for Hosmer staff, the District Librarian, and the Chief of Community Libraries. Architectural planning, location and shapes of service areas, interior design, colors, fabrics, furniture, etc. all became areas of focus and thought, providing a great learning experience and a fine example of team decision making. Staff handled the challenges of a unique year with skill and flexibility. Shutting down the library took considerable effort. Besides the great work of Hosmer personnel, the added hours provided by Washburn shelvers who helped box up the collection was greatly appreciated.

As books and materials began to be packed away numerous people stopped by to express their love of the library. Staff were repeatedly told of how much their efforts were appreci­ ated. Baked goods and other treats brought by patrons filled Hosmer' s last open days. On our last day, Saturday, June 29th, the Star Tribune ran a large article on Hosmer entitled "Library Closing for Expansion ... Not for Good" detailing its history, catching the flavor of community interest and outlining plans for Hosmer's future.

149 Hosmer staff actively sought added funding for the library. As a measure of their commit­ ment to Hosmer the Bryant and Central neighborhood organizations gave $157,000 for a technology center. A technology center advisory group has been working with library staff in shaping goals, objectives and policies for the center. The technology center should provide a valuable service to the community, help revitalize the library and provide a bridge to the 21st century. In addition, a Central/Powderhom Pilot AfterSchool Enrichment Grant of $25,000 was received to purchase children's books. This money will have a dramatic impact on Hosmer's collection. Other neighborhood groups are trying to conduct fund raising events for the library and one Hosmer patron offered us his collection of African art. By the year's end other Neighborhood Revitalization Programs within a short distance of Hosmer have expressed interest in contributing to Hosmer.

Collection development has been an exciting process at Hosmer. A massive weeding took place before books were packed away. Separating the juvenile and adult nonfiction titles exposed areas of strength and weakness in Hosmer' s collections that were not evident when all nonfiction titles were shelved together. Library funds, gifts and weeds from other libraries, the fine effort of the Book Selection staff downtown and the monies available from community grants and gifts should make Hosmer's collection unrivaled for a branch library of its size.

Successful children's activities like the Homework Helper program and weekly storytimes closed leaving a temporary void for community children and young adults that will resume with renewed vigor when Hosmer reopens. In the meantime, library patrons are not totally without service. Bookmobile stops at two neighborhood locations provide weekly access and nearby libraries have made our patrons welcome until Hosmer reopens.

The library is closed. The building is empty. Its old frame lies broken. No children make noise within its walls. No patrons enter its doors. But Hosmer is not dormant, the building will be reborn bigger and better. Collections and resources will be stronger to serve the community better. When the doors reopen, Hosmer will reestablish its place within the community as a vital resource providing information, entertainment and recreation to all the people Hosmer exists to serve.

Respectfully Submitted,

Roy W oodstrom Community Librarian

150 HOSMER COMMUNITY LIBRARY Staff Complement

1996

Roy Woodstrom Librarian January 1- July 12

Judith Bagan Library Aide ill January 1 - July 12

Beth Underdahl Library Aide I January 1 - July 12

Nancy Fawcett Substitute Librarian January I-July 1

James Tanberg Janitor Engineer January I-June 1

Barbara Klug Library Page I January 1- July 12

Yvonne Staubus Substitute Aide I January I-July 1

Janous Hamidi Homework Helper January-February

Amanda Chang Homework Helper January- February 1

Deb Carlson Homework Helper February-June 6

151 HOSMER COMMUNITY LIBRARY Staff Activities

1996

Roy Woodstrom Memberships American Library Association Professional Librarians Union of Minneapolis Union Steward, PLUM

Conferences, Special Events American Library Association Conference, New York City

Committees, Boards Public Access Committee Central/Powderhom AfterSchool Enrichment Grant Program Steering Committee Public Library Association Service to Multicultural People Committee

Publications Wrote AfterSchool Enrichment Grant for $25,000 For Hosmer

Presentations Central Neighborhood Improvement Association Board Central Neighborhood Annual Dinner Central Neighborhood Improvement Association Youth Committee Community Meeting at Hosmer on Library renovation plans Central/Powderhom Pilot AfterSchool Enrichment Grant meetings Walk-About Program; Richard Green Elementary School

Judith Bagan Memberships Local 99

Beth Underdahl Memberships Local 99

152 NOKOMIS COMMUNITY LIBRARY Annual Report

1996

This has been a busy year and circulation was one measure of our activity level. For five months the circulation at Nokomis was higher than that at North Regional Library and for two months it was higher than at North Regional and Walker Community Library. The district libraries were open thirteen more hours per week than Nokomis. Despite strong statistics, our overall circulation decreased by 10,000 over last year, as reflected by the drop in circulation throughout the system.

We had several key staff changes this year. On February 5, the Aide III vacancy was filled by Barbara Janousek. She came from Southeast where she had experience working with a personal computer and the Internet. Barbara is a most welcome addition to the staff. James Ruiz, who filled the shelving vacancy on January 22, resigned on March 7 for personal reasons. The full time shelving position was filled on July 8 by Karen Will who transferred from East Lake. District shelver Barbara Klug assisted us during the interim.

Limits on the number of people occupying our meeting room went into effect on March 1. Patrons did not complain about the meeting room limits when they were told that it was being enforced because of the Minneapolis fire code. Six special programs this summer included three storytellers, a mime, singing and musical instruments and an animal show. A magic show was presented during children's book week in November.

We continue to have an active children's program. Nine hundred fifty children registered for summer reading. Seven hundred fifty read five books, four hundred read ten books and three hundred seventy-five read fifteen or more books. Eighteen Read Team members helped with the summer reading program. Besides visiting area schools Lucy Selander, children's Library Assistant I, gives two preschool story-hour programs per week on Wednesday mornings, and continues a popular monthly family film show. Her outreach efforts include weekly visits from Dowling School in February and an appearance on the Minneapolis Children's Hospital Wishing Well program in September.

Response from young adult readers is especially good at Nokomis and paperbacks are especially popular. Our statistics show that more teen paperbacks than books circulate at Nokomis. Copies of the young adult bibliography, "The Book Scene ... Especially for Teens," displayed on the reference desk were picked up by parents and teens. Several interested young adults from Nokomis registered for the new Teen T.A.L.K. program.

Collection maintenance this year included a subjective weed of the juvenile collection and the adult fiction collection. The adult fiction shelves were so crowded that titles which

153 showed no circulation for a year were weeded. General fiction is the most popular of the adult fiction collections with mysteries a close second. New reference tools purchased for Nokomis included the three volume set Dictionary of Mythology, Folklore and Symbols. The chronology books added to the reference collection in recent years are used for student assignments and for adults planning reunions. Substantial replacement orders were made in the subject fields of art, pets, the Time/Life series, and lists from the publishers, Abrams and Hazel den.

The following equipment was received during the year: window blinds for the staff room, five plastic pencil and brochure holders, a wall clock for the staff room, a Micron personal computer for the workroom with laser printer, and a replacement printer for the Infotrac machine. While they are closed for remodeling, the Hosmer staff loaned Nokomis the use of their typewriter, microwave oven and video cassette recorder.

Nokomis continues to be well used by neighborhood and other area organizations. Our meeting room was scheduled by a variety of groups including the Greater Minneapolis Day Care Association, United Pentecostal Church, Minneapolis Police Department, Nokomis East Neighborhood Association, Minneapolis Elections Department and the Volunteer Income Tax Assistance Program. In November, our meeting room was used for a special program to commemorate the 100th anniversary of F. Scott Fitzgerald's birth. John Koblas, author of six books on F. Scott Fitzgerald and Sinclair Lewis, presented a slide lecture on F. Scott Fitzgerald.

We have six homebound clients who receive materials every three weeks. Ray Schneider, a Nokomis homebound volunteer, has been delivering books to Minneapolis homebound clients for twenty years including a hundred year old resident of the Minnesota Veteran's Home. Articles about his volunteer service appeared in the Longfellow/Nokomis Messenger and in Speaking Volumes, the newsletter of the Minneapolis Public Library and the Friends of the Minneapolis Public Library.

Respectfully submitted,

Mary Hanft Community Librarian

154 NOKOMIS COMMUNITY LIBRARY Staff Complement

1996

Mary Hanft Community Librarian January 1 - December 31

Lucy Selander Library Assistant I January 1 - December 31

Barbara Janousek Library Aide III February 5 - December 31

Mary Booth Library Aide I January 1 - December 31

Douglas Mruz Library Aide I January 1 - December 31

Karen Will Library Page I July 8 - December 31

James Ruiz Library Page I January 22 - March 7

Karen Lundquist Substitute Aide I January 1 - December 31

Lois Hall Substitute Librarian January I-December 31

Marilyn McConnell Substitute Librarian January 1 - December 31

Kalin Neumann Janitor Engineer January 1 - December 31

155 NOKOMIS COMMUNITY LIBRARY Staff Activities

1996

Mary Hanft Classes, Workshops Windows Training Workshop Best Books for Children, College of St. Catherine Best Books for Young Adults, College of St. Catherine

Conferences, Special Events Children's Literature Conference, University of St. Thomas

Lucy Selander Memberships American Library Association Minnesota Library Association Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association

Conferences, Classes, Workshops American Library Association Convention (Exhibits Only), New York City Best Books for Children, College of St. Catherine Kerlan Award Dinner, University of Minnesota Minnesota Library Association Convention, St. Cloud Soaring to Excellence, College of St. Catherine Windows Training Workshop

Awards Minnesota Library Association 15 Year and 25 Year Membership A wards

Presentations Wishing Well Program, Minneapolis Children's Hospital

Barbara Janousek Memberships Local 99

Workshops Windows Training Workshop

156 Douglas Mruz Memberships Local 99

Workshops Polish Your Interview Skills

Committees Minneapolis Public Library Ergonomics Committee

Mary Booth Memberships Local 99

Karen Will Memberships Local 99

Presentations Storyteller at the Seward Cafe

Lois Hall Memberships American Library Association Minnesota Library Association

157 WASHBURN COMMUNITY LIBRARY Annual Report

1996

Planning for new technologies has been a major area of emphasis at Washburn during the past year, even as we provided traditional library services. Wiring for a public access Internet workstation was completed in December preparing us for the next level of electronic library service. While the technical aspects were finalized, Washburn staff members received initial training on Internet basics by Constance Hill, Northeast Community Librarian. Volunteers, to assist our patrons in Internet use, are being sought by the Friends of the Minneapolis Public Library. We are anticipating that early 1997 will see us hooked up to the 'net. Washburn also participated in the library-wide planning for a new telephone system. A week-long survey of calling patterns, including the numbers of blocked calls (those unable to get through due to busy signals), was taken in an effort to determine what kind and how much telephone equipment a busy community library needs. In addition, we also received several new CD-ROM format reference tools, and one old favorite on disc. We have added to our collection PhoneDisc, the national white and yellow pages on CD-ROM, The Rand McNally Street Atlas, and The Way Things Work, by David Macaulay, Contem­ porary Authors on a single compact disc replaces an entire section of hard-bound volumes.

Collection development and maintenance were ongoing throughout the year. Our juvenile collection underwent a rigorous objective weed: 2465 books were removed, useable copies going to Hosmer or the Bookmobile. Adult and geme fiction areas were also objectively weeded. This year also saw an exciting change in our paperback collections as we began to barcode and label a few of our umeinforced paperbound titles each month. For staff, this has been a long awaited development; our patrons are gradually becoming accustomed to the change. After a year of reduced materials budgets, 1996 saw our spending totals return to their former levels. However, this did not prevent our circulation from falling over 40,000 for the year. This decrease was evenly divided between adult and juvenile collections, yet room counts, reference statistics and meeting and program use have stayed the same or increased.

Children's services continue at a very high level at Washburn with Susan Glenn and David Benidt, District Children's Librarians, providing weekly toddler and preschool story hours. New system-wide meeting room capacity limits were put in place March 1, and we expected a concomitant decrease in program attendance. That was not born out by statistics, however, as both story times continued with strong audiences. Susan and David were also involved in other children's activities. David coordinated the summer reading program system-wide, scheduling programs, providing supplies and soliciting prizes again this year from Barnes & Noble Booksellers. Susan produced juvenile subject lists in the areas of American and world history for a large coordinated order. She also explored the use of volunteers for

158 program presentations, ranging from animation to Japanese culture and crafts, which were very successful in reaching our school-age audience. Susan was also named project manager for the Stepping Stones initiative, which was just getting off the ground at year's end.

We had a number of personnel changes this year. Carolyn McNeil, a transfer from Processing was selected in February to fill Sandra Burgeson's Aide I position which had been vacant since the previous October. New hire Katie Orr filled a .5 vacancy in April, created when Jeffrey Rosales was promoted to Library Aide II at Central. Aide I Lois Pickett retired in March, and was replaced at .5 level with substitute James Nicholson. In April, Aide I Deb Pieczonka left to take a promotion and her position was filled by a transfer, Ryan Paetznick for Linden Hills. Aide I Sheila Elliott accepted a promotion to the Bindery and was replaced by an in-house candidate, former Page I Barbara Klug. That transfer created a shelving vacancy which was not yet filled by year's end. Our long-time Homework Helper, Homer Venters, left us in November to continue his Alzheimer's research full-time. By the end of December, Leah Herzog had joined us as our new Homework Helper, with extended evening and weekend hours. Hosmer Librarian Roy Woodstrom has been a welcome addition to our staff, headquartered here during construc­ tion.

Furniture and equipment received this year included a laser jet printer for the workroom terminal, a bulletin board/dry erase message board for the workroom and two used filing cabinets for puppet storage. Equipment gained from Hosmer included a full-text Infotrac, a dedicated terminal located in the Wash burn workroom, and a PC installed in the district librarian's office. Maintenance of this building included repairs made to the electric "closed" sign, repairs to a broken water pipe on the north side of the magazine reading room, touch-up painting in several locations, replacing a heating system circulation pump, installing a vandalism cage for the roof-top condenser, welding the gate hinges of the trash receptacle area, and removing the cushions from the juvenile dome banquettes for reuphol­ stering. Repairs to the laminate surfaces throughout the library were completed on F ebru­ ary 9.

Respectfully submitted,

Ann C. Christensen District/Community Librarian

159 WASHBURN COMMUNITY LIBRARY Staff Complement

1996

David Benidt Librarian II .6 January I-December 31 Lorraine Bryant Library Assistant I January I-December 31 J erorne Cain Library Page I January I-December 31 Nancy Cerisier Janitorial Worker .5 August 21-Decernber 31 Ann C. Christensen District Librarian IV January I-December 31 Sheila Elliott Library Aide I January I-July 19 Susan Glenn Librarian II January I -December 31 Frederick Hawkins Janitor Engineer January I -December 31 Leah Herzog Homework Helper December 27-Decernber 31 Carol Hurd Substitute Librarian January I-December 31 Teresa Jensen Substitute Librarian January I-December 31 Barbara Klug Library Page I January I-August 8 Library Aide I August 9-Decernber 31 David Lowe Library Aide I January I -December 31 Ruth Martin Library Aide I .5 January I -December 31 Audrey McClellan Library Assistant I .6 January I -December 31 Carol McNeil Library Aide I February 20-Decernber 31 J arnes Nicholson Library Aide I .5 July 8-Decernber 31 Katie Orr Library Aide I .5 April I -December 31 Ryan Paetznick Library Aide I .5 July I -December 31 Lois Pickett Library Aide I January I-February 20 Deb Pieczonka Library Aide I .5 January 1-April 20 Edward Ramsay Janitorial Worker .5 January I-August 19 Marie Svang Library Aide ill January I -December 31 Horner Venters Homework Helper January I-November 29

160 Charlotte Wilmot Library Assistant I .6 January I-December 31 Donald Witthans Library Page I January I-December 31 Roy Woodstrom Librarian II July 16-December 31

161 WASHBURN COMMUNITY LIBRARY Staff Activities

1996

David Benidt Memberships MELSA Summer Reading Program Project Team Professional Librarian's Union of Minneapolis, Vice-President

Classes, \Vorkshops Dow Jones News/Retrieval Service Introduction to \Vindows, City of Minneapolis

Presentations Robin Anderson Show, \VLTE, interview on summer reading program Kenny School Occupations Day

Special Events Manager, Minneapolis Public Library Summer Reading Program

Lorraine Bryant Memberships American Library Association Minnesota Library Association Minneapolis Public Library Staff Association Professional Librarian's Union of Minneapolis

Conferences, Meetings Kerlan Award Dinner, University of Minnesota Library Legislative Day, Minnesota Library Association Metronet Eye Openers (three)

Presentations Guest story teller at Bethune Elementary School

Ann C. Christensen Memberships American Library Association Minneapolis Public Library Staff Association Public Library Association Supervisor's Union of Minneapolis

162 Classes, Workshops Dow Jones News/Retrieval Service FirstSearch, .MPL Introduction to Windows, City of Minneapolis

Committees New Technologies Training Model Team, MPL Hosmer Library Technology Center Advisory Group

Presentations New Technologies Training Model to MPL Supervisors

Publications Central/Powderhom Pilot AfterSchool Enrichment Grant Scope of Services, Hosmer Technology Center

Sheila Elliott Memberships AFSCME, Local 99

Classes, Workshops Introduction to Microsoft Word, City of Minneapolis

Susan Glenn Memberships American Library Association Professional Librarian's Union of Minneapolis Public Library Association

Classes, Workshops Introduction to Windows, City of Minneapolis Using the Internet, MPL

Conferences, Meetings "At Risk Does Not Mean Doomed, "Educational Services Northwest Family Involvement Campaign Meeting, Minneapolis Public Schools Kerlan Awards Dinner, University of Minnesota Public Library Association Conference, Portland, Oregon Success by Six/Way to Grow Forum, City of Minneapolis Technology Enhancement Grant Proposal Review, Minnesota Department of Chil­ dren, Families and Leaming Way to Grow Annual Meeting, City of Minneapolis

163 Presentations Library Resources for Child Care Providers, Minneapolis Day Care Association Lynnhurst Park Festival, staffed library booth Washburn High School Service in Learning Volunteers Windom Neighborhood Festival, staffed library booth

Awards Girl Scout Silver Service Award for Project Mentorship

Publications Early Childhood Family Education Grant collaboration Twins Community Fund Grant for Stepping Stones Project

Special Projects Juvenile T.A.L.K.ing Books Project Manager Stepping Stones Project Manager

Ruth Martin Memberships AFSCME, Local 99

Classes, Workshops Introduction to Microsoft Word, City of Minneapolis

Carolyn McNeil Memberships AFSCME, Local 99 Minneapolis Public Library Staff Association

Marie Svang Memberships American Library Association Minnesota Library Association

Classes, Workshops Best Books for Children, College of St. Catherine Recommended Books for the Teenaged, College of St. Catherine

Conferences American Library Association Convention, New York City Minnesota Library Association Conference, St. Cloud

164 Charlotte Wilmot Memberships Minneapolis Public Library Staff Association, Treasurer Minnesota Library Association Professional Librarian's Union of Minneapolis

Classes, Workshops Best Books for Children, College of St. Catherine

165 DISTRICT IV Annual Report

1996

Technological change and direct community support have had a major impact on District IV this year. Both trends will help to improve library efficiency and help to connect the library to the information superhighway.

This year, new technology came to Roosevelt Community Library in the form of a new personal computer for staff use and a new Macintosh computer for use by the youth in the neighborhood. Southeast and East Lake Community Libraries both received Contemporary Authors on CD-ROM. It is a wonderful addition to the reference collections. At Southeast, the public Internet workstation is a resounding success with many repeat visitors. A positive benefit with the coming of this technology has been the opportunity to upgrade staff computer skills. Training has ranged from the formalized WINDOWS training to the use of staff with computer expertise.

Thanks to the Neighborhood Revitalization Program, direct community support came to Roosevelt and Pierre Bottineau Community Libraries in the form of financial grants. Roosevelt Community Library received from the Standish Ericsson Neighborhood Associa­ tion a grant of $3,000 to purchase a Macintosh computer, educational software and computer furniture. The computer purchased will provide an opportunity for the neighborhood youth to develop computer skills and improve academics. Pierre Bottineau Community Library was allocated a financial grant of $10,000 by the St. Anthony West Neighborhood Associa­ tion. The money will be used in 1997 to purchase a computer with Internet access, a new reference and circulation desk and some new library furnishings. Another aspect of community support for Pierre Bottineau was the convening of a well-attended community meeting. The meeting discussed the NRP grant and laid the foundation for continual community involvement with the library.

There were some staff changes that need to be mentioned in District IV. At Southeast, Library Assistant Joyce Cobb was promoted to a Librarian II position in the Humanities Department. Bookmobile Library Assistant Hillary Posner became the new library assistant to replace Joyce Cobb. Also, Southeast Library Aide II Barb Janousek was promoted to Library Aide III at Nokomis Community Library. Both Joyce and Barb will be greatly missed in District IV.

166 EAST LAKE COMMUNITY LIBRARY Annual Report

1996

What a difference a year makes on Lake Street. Last year we reported a downturn in our Business community but by the end of 1996 we celebrated on a positive note. During the year two major business establishments opened on Lake Street in the old Synder's Pharmacy building. The first business to open was the Boston Market restaurant and later during the year a new Blockbuster Video. Next to the library in the old Odd Fellows Building there appears to be new signs of life. The Town T.A.L.K. Diner reopened under the direction of the original owners and a beauty salon opened next door. Also, a private employment office and a Smoke Shop opened in the Odd Fellows Building. Across the street from the library a Dollar Store opened in part of the Podany' s Office Warehouse and next to that a church in the old First Bank building.

The community is also playing an active role in this renaissance on Lake Street through its participation in the Longfellow Community Council and the Longfellow Business Associa­ tion. Two other participants helping with the changes are the Minnesota Department of Transportation and the Metropolitan Transit Authority. The Minnesota Department of Transportation project calls for the building of an overpass on Hiawatha and the routing of traffic over Lake Street. The project started during the Spring of 1996 and should be completed in the Spring 1997. The Metropolitan Transit Authority project will reroute traffic on Lake Street through the Target Store parking lot. They also plan to build a transit hub building and reroute bus traffic on Lake Street via 27th A venue.

Even through 1996 appeared to be a very active year at East Lake Community Library, the circulation statistics did not reflect our busyness. Both Adult and Children circulation remained stagnant that reflected a slight drop in our circulation. However, we are seeing a positive trend at the library; its use as a study hall. This may be due to the increasing use of our Homework Helper program and the addition of two new community school programs. More students are using the library and this may translate into increase circulation in the coming years.

East Lake Community Library was used heavily by children, families, and community groups this year. The highlights of this year, children's programming was the successful Summer Reading Program with 1230 participants (while enforcing the room capacity) and the Halloween program featuring the scary stories of Jerry Blue. The new Teen T.A.L.K. program is encouraging more teens to use the library and I feel this will increase our out reach to this group. Again, the meeting room drew many businesses and community groups to the library and served as an election polling site for the Longfellow Community.

167 There were several staff changes that need to be highlighted for 1996. First, Carol Gravlin exchanged a Library Aide I (.5) position at East Lake to upgrade her aide position. Carol Gravlin assumed the Library Aide I (.6) position vacated by Jim Hoyer. East Lake Commu­ nity Library also filled two Library Aide I (.5) positions. Laura Boeringa became our Library Aide I (.5) replacing J. Emily Peabody who took a library aide position in the Humanities Department. Rhonda Frolen our newest Library Aide I (.5) came in July to fill a long vacant staff position. And finally we hired a new District Page I in the person of Ruth Denny to replace the position vacated by Karen Will who became the full time page at Nokomis.

The year, however, would not be complete without giving thanks and a vote of confidence to an outstanding staff. The library is more than books and buildings, it is the people and the friendships that makes the place inviting to the public. I salute them all and say thank you for a supreme year.

Respectfully submitted

Jerry J. Blue Community Librarian

168 EAST LAKE COMMUNITY LIBRARY Staff Complement

1996

Jerry Blue District/Community Librarian January I -December 31 Charlene Gabler Children Librarian January I -December 31 Betty Berman Library Assistant I.6 January I-December 31 Alvin Bowman Library Aide ill January I-December 31 Ruth Hanson Library Aide I January I -December 31 Carol Gravlin Library Aide I .6 January I-December 31 Laura Boeringa Library Aide I .5 April 8-December 31 Rhoda Frolen Library Aide I .5 July 8-December 31 Michael Cross Library Page I January I -December 31 Karen Will Library Page I .5 January I-July 8 Ruth Denny Library Page I .5 December 30-December 31 Vern DeKeuster Janitorial Engineer January I-December 31

Homework Helpers Joanna Thenute January 16-March 21 Shayla Manthei April 29- June 6 Kaelyn Morrison September 16-December 31

Library Volunteers Kate Anders Fall 1996 HieuNgo Spring 1996 Laura Price Spring 1996

169 EAST LAKE COMMUNITY LIBRARY STAFF ACTIVITIES

1996

Jerry Blue Memberships, Boards and Committees American Library Association Black Caucus of the American Library Association Longfellow Business Association MELSA Education Committee Minneapolis Initiative Against Racism Media Committee United Way Library Committee

Classes, Workshops Black Mystery Writers Symposium- Minneapolis October 10 Peer Mediation Training - December 5, 6, and 9

Charlene Gabler Memberships, Boards and Committees American Library Association MELSA Children's Advisory Committee Minnesota Library Association Public Library Association Professional Librarian Union of Minneapolis Betsy Tacy Society

Workshops At Risk Does not Mean Doomed- Crystal - September

Lectures Chase Lecture, Lois Ehlert, June 18 Book Week Lecture, Virginia Driving Hawk Sneve, October 15

Betty Berman Memberships Minnesota Library Association

Workshops Redefining "Best" Books for Young Adults, College of St. Catherine 1996 Best Books for Children, College of St. Catherine Soaring to Excellence, College of St. Catherine

170 PIERRE BOTTINEAU COMMUNITY LIBRARY Annual Report

1996

If a library's worth can be measured, in part, by how many members of the community take an active role in its life, then in 1996, Pierre Bottineau Community Library was indeed an invaluable asset to its northeast Minneapolis neighborhood.

The number of programs offered at the library increased dramatically, averaging three programs (generally preschool or school-age storytimes) in a four-day week. Circulation of materials increased slightly, and juvenile paperback deposit collections expanded to include a childcare center and six other collections at four nearby elementary schools. Reference services, as well as almost every other area of service, increased this year at Pierre Bottineau Library.

In 1996, St. Anthony West Neighborhood Association allocated $10,000 to Pierre Bottineau Library from its Neighborhood Revitalization Program (NRP) funds. After meeting with members of the neighborhood and NRP staff, the goals established for use of the grant were to bring electronic access to library patrons and to refurbish the library to make the best use of its limited space. With that in mind, it was decided that in 1997, the fund will be used to purchase a multi-media computer with Internet access, new circulation and reference desks, as well as several other key library furnishings.

The community continued to attract artists and writers who were interested in the relatively low housing costs and crime rates in northeast Minneapolis, as well as its tolerance of lifestyle and ethnic diversity. In November, Minneapolis poet Juliet Paterson, 1996 Grand Prize winner of the poetry contest sponsored annually by The Loft, City Page and Barnes & Noble, offered a Writers' Resources workshop for patrons of Pierre Bottineau. Special displays this year included computer and Internet how-to materials, and a selection of gay and lesbian literature in recognition of Pride Week.

More children signed up for the library's Summer Reading Program this year, our first summer of enforced room capacity limitations and registration for programs. Inevitably, program attendance decreased, but with clear communication on all literature and a broad selection of events for children and families, patrons accepted our limitations and continued to support our summer services.

Other highlights of 1996 included the additional support of three adult volunteers. One talented storyteller, an early childhood teacher from the neighborhood, began offering a preschool storytime on the only evening of service. This provided a great opportunity for children who could not attend regular preschool storytime on Wednesday mornings or with a

171 group during the day. It also allowed the librarian to be available for adult and homework reference needs.

Community support and needs manifest themselves this year in the faces of preschoolers, toddling in for storytime, school children coming in for a story and to check out books. Seniors came through our door carrying sacks of romance paperback donations and empty sacks to cart out dozens of paperbacks or a few large print. Recent immigrants from Mexico and Eastern European countries came looking for language tapes and popular fiction in their native languages. Teens came to the library needing help with homework and looking for literature that reflects their concerns. Adults and teens came offering to share their talents and enthusiasm for their library. Neighborhood groups met to discuss what part they could play in making Pierre Bottineau Library even more accessible to the community. It was a year when support of this small, store-front library, tucked into the shoulder of the Mississippi River, was evident in the great generosity and needs of its people.

Respectfully submitted,

Patricia A. Downs-Reid Library Assistant I

172 PIERRE BOTTINEAU COMMUNITY LIBRARY Staff Complement

1996

Patricia A. Downs-Reid Library Assistant I .6 January 1 - December 31 Paul McHugh Library Aide I .6 January 1 - September 3 Joanne Zimmerman Library Aide I .6 October 21 - December 31 Ray Franceen Janitorial Engineer April 29 - August 15 Tom Seaman Janitorial Engineer August 16 - December 31

173 PIERRE BOTTINEAU COMMUNITY LIBRARY Staff Activities

1996

Patricia A. Downs-Reid Memberships Professional Librarians Union of Minneapolis American Library Association

Boards, Committees Planning Committee, Northeast Strong Together (NEST)

Classes, Workshops Seminar on Bibliographic Instruction, College of St. Catherine Independent Study: Leadership in the Library, College of St. Catherine Online Searching, College of St. Catherine Ergonomics and Conflict Resolution Training, Staff Development Day MPL Peer Mediation

Conferences, Meetings, Special Events MOP meeting Adult Collection Development Meeting Young Adult Collection Development Meeting Children's Collection Development Meeting STA \VNOINRP/Neighborhood Meeting

PaulMcHugh Memberships AFSCME, Local 99

Classes, Workshops Internet Workshop, MPL Staff Development Day

Joanne Zimmerman Classes, Workshops Internet Workshop, MPL Staff Development Day Patron Internet Training Peer Mediation

174 ROOSEVELT COMMUNITY LIBRARY Annual Report

1996

1996 provided the staff with many tests of fortitude and endurance when technology came in the forms of a personal computer with WINDOWS and a Macintosh personal computer for use by the youth in the neighborhood. The Macintosh was provided by funds from the Standish Ericsson Neighborhood Association (SENA) as part of the NRP (Neighborhood Revitalization Program). We had a day's training on WINDOWS, but that was only the beginning as we struggled to learn the many uses of it. The challenge will be learning to access the innumerable sources of information it can provide.

Some patrons are still intimidated by the public catalog; these receive plenty of help. However, an increasing number want access to INTERNET, personal computers available for public use, and CD-ROM products. The limitations of this aging building are obvious when SENA, after approving the purchase of the one computer, has been thinking of buying additional ones. Where would we put them? Space will always be a problem.

The neighborhood, while much the same, is changing from a dominance of people with a Scandinavian background to more of a multicultural mixture. Waves of immigrants at the Roosevelt High School have provided us with the challenge of filling special needs. After years oflauding this as a quiet neighborhood, I am forced to amend this opinion. In January I looked out to see a student had been shot at the edge of our property. Later several immensely heavy sections of fence brought here to replace parts of ours were stolen; even as scrap metal these were worth several thousand dollars. There have been several other more minor incidents. Patrons' complaints of lack of street parking and students blocking the library entrance have been alleviated by the strong efforts of police assigned to the high school. There are other changes coming from a new program, Safe Streets, based at the high school. Still in the planning stages, this program is designed to improve the entire neighbor­ hood and fight crime. This involves inspection of property, a much stronger police presence, and, at the high school, a much more intense enforcement of their house rules.

Like that of most other agencies, our circulation continued to fall. Some use material in the library or photocopy it, some log on at home, and some tell me they are just too busy to use the library. Children's work continues to be an important part of our services. Gloria Busch's bedtime story hours and her Tales for Tots always draw a good-sized crowd. We have a number of home day care providers who regularly bring small groups of children to these programs. The summer reading program continues to attract readers. Attendance at the special MELSA programs was limited by safety considerations. The Read Team volunteers made the reading programs easier for everyone. We have not been able to revive our popular teen activity, our Thursday night chess club, because of failure to find a leader.

175 Carol Van Why has helped in many ways to keep our collection tuned to the needs of our public. Practical subjects such as material for school reports, travel information, car repair, consumer information, and the like constitute many of the demands. Of course, our readers wait eagerly for the latest Stephen King or Danielle Steel and best sellers like M IS FOR MALICE, RUNAWAY JURY, and Comwell's CAUSE OF DEATH. We received a number of cataloged adult romance paperbacks as well as teen cataloged paperbacks. We thought the public would object as there are fines on this material if it is overdue; we were mistaken. Videos and T.A.L.K.ing books continue to be heavily used.

I continued working with homebound patrons and with the community education council at the high school. Gloria Busch, Darlene Nordos, and I have all attended meetings of SENA; I am on the Youth, Family, and Seniors committee which worked on the "Kids' Mac" project. This has been a lengthy one with many glitches. The housing committee has met here, and I have worked too with them. The housing committee made an in-depth survey of our home improvement collection and complimented us on the range and depth of our collection.

We had our usual troubles with our heating system and with leaks in the roof. Maintenance took care of our problems, and areas damaged by water were repaired and repainted.

As the century draws to a close, we speculate on the changes technology will bring. In our immediate neighborhood a major change will be the removal of twenty-one houses in the area to allow for expansion of the high school. With the appointment of Mary Lawson as Director, we look forward to many innovations and advances in the way we serve our public.

Respectfully submitted,

Normakay Marthinson Community Librarian

176 ROOSEVELT COMMUNITY LIBRARY Staff Complement

1996

Normakay Marthinson Community Librarian January I-December 31

Gloria Busch Library Assistant I .5 January I -December 31

Darlene Nordos Library Aide ill January I -December 31

Brian Pankow Library Aide I January I -December 31

Carrie Strand Library Page I .5 March 25-December 31

Nancy Cerisier Janitorial Engineer .5 January I-December 31

177 ROOSEVELT COMMUNITY LIBRARY Staff Activities

1996

Normakay Marthinson Memberships, Boards, Committees American Library Association Friends-Homebound Volunteer Roosevelt Community Education Council SENA Youth, Family, and Seniors Committee

Classes, Workshops PC/WINDOWS Introduction

Gloria Busch Memberships P.L.U.M.

Classes, Workshops 1996 Best Books for Children-College of St. Catherine Kerlan Awards Presentation Dinner

Darlene Nordos Memberships AFSCME Local 99

Classes, Workshops PC/WINDOWS Introduction Staying Service Motivated Course SENA Youth Needs Workshops

Brian Pankow Memberships AFSCME Local 99

Classes, Workshops PC/WINDOWS Introduction

Carrie Strand Memberships AFSCME Local 99

178 SOUTHEAST COMMUNITY LIBRARY Annual Report

1996

On February 12, the public Internet workstation at Southeast became available to library customers. It was an immediate success. Many patrons use it on a regular basis and are very knowledgeable about computers. There are, however, many new users. Volunteer tutors have helped them to learn to use the Internet. The Friends of the Library provided twenty-two tutors in 1996. They were an exceptional group of people. Their patience and understanding of computer search techniques helped customers and staff feel comfortable using online resources. Janet Urbanowicz did an outstanding job coordinating the volunteers. It was, and continues to be, a formidable task. We are also grateful to Connie Hill, Terry Stokke, Gary Berman and everyone in the Technical Support Office for their help throughout the year.

On April 4, we installed a new computer with a CD-ROM drive in the office at Southeast. Late in the year we received the CD-ROM for Contemporary Authors. It is a wonderful addition to the collection.

The Internet has greatly expanded the information that is available to customers at Southeast Library. FirstSearch, an on-line database, has been especially useful.

In 1996, Barb Janousek and Joyce Cobb were promoted to new positions in the library. Barb is the new Aide ID at Nokomis Library and Joyce is a librarian II in the Humanities Division. In July, Beth Underdahl was detailed to Southeast Library while Hosmer Library is being renovated. On December 30th, Hillary Posner began working three days a week as the Children's Librarian at Southeast. In April, Ray Franceen, the Janitorial Engineer at Southeast, left to work at Webber Park and Pierre Bottineau Libraries. James Richard Tanberg began working at Southeast in July.

Children's programming continues to be very popular at Southeast. Four-hundred sixty-three children signed up for Summer reading this year. The children in this area will miss Joyce.

Road construction has been an on-going problem for the Dinkytown area this year. University Avenue closed for bridge rebuilding this summer and fall. Fourth Street will close in 1997 for repair. Circulation fell partly because it was difficult to get to the library and parking was more limited than usual.

Jeanette Thompson-Larsen Community Librarian

179 SOUTHEAST COMMUNITY LIBRARY Staff Complement

1996

Sharon Bauck Library Aide III January 1 - December 31 Gary Berman Library Page I .5 January 1 - December 31 Joyce Cobb Library Assistant I January 1 - September 13 Ray Franceen Janitorial Engineer January 1 - April 26 Linda Granger Library Aide I January 1 - December 31 Temporary part-time Barbara Janousek Library Aide I January 1 - February 3 Hillary Posner Library Assistant I December 30 - 31 Vanessa Stephens Library Aide I January 1 - December 31 Temporary part-time James Richard Tanberg Janitorial Engineer July 8 - December 31 Jeanette Thompson-Larsen Community Librarian Beth Underdahl Library Aide I July 15 - December 31

Internet Tutors Laura Allard June 6 - December 31 Grant Bloedow April 8 - December 31 Dale Borgeson March 7- December 31 Jim Brod February 19- December 31 Forest Cahoon February 13- December 31 Chris Dachel November 21- December 31 Grant Edwards June 17- December 31 Meredith Fergus July 6- December 31 Gary Fuller March 19- December 31 Garrett Krosschell March 5- December 31 Marge Kyriopoulous March 23- December 31 Drew Lewis February 24- December 31 Gary Liu March 2- December 31 Mike McGorray February 27- December 31 Peter Opitz March 28- December 31

180 Phil Osborne February 17- December 31 Chamat Perera February 15- December 31 James Shields April 15- December 31 Alan Shilepsky June 4- December 31 Hari Singh February 20- December 31 Rochelle Stewart February 22- December 31 Murtaza Ziawddin September 30 - December 31

181 SOUTHEAST COMMUNITY LIBRARY

Staff Activities

1996

Jeanette Larsen Memberships Professional Librarians Union Of Minneapolis

Boards, Committees Internet Team

Classes, Workshops Training workshop for Internet Tutors 2/ 19, 3/ 14 Introduction to Windows (in-house) 3/19 Introduction to Windows/Firstaff 3/5

Meetings, Special Events Internet Highlights Internet Team meeting with Mary Lawson/3/9 All-staff meeting-presented a short discussion on the Internet Project/5/21 Interviewed by St. Catherine student about the Internet Project/5/23 Meeting with Gary Doyle from FirstSearch/6/25 Visited Hamline Branch Library to discuss their Internet tutoring program/7 /31 Visit to Sumner to discuss Internet basics/7 /30 Visit from Highland Park librarians to discuss the Internet Project/8/15

Sharon Bauck Memberships Local99

Meetings, Special Events MOP meeting 2/20 All-Staff meeting 5/21 MOP meeting 6/4 All-Staff Meeting 2/ 19

Joyce Cobb Memberships ALA Professional Librarians Union

182 Classes, \Vorkshops Introduction to \Vindows/FirstSearch/3/5

Conference, Meetings, \Vorkshops Children's Services Meeting/2/5 All-Staff Meeting on the Internet/2/19 Young Adult Meeting and BookT.A.L.K./3/12 Staff appreciation breakfast/4/30 Summer reading program meeting/5/7 All-Staff Meeting/5/22 Meeting with Gary Doyle from FirstSearch/6/25 Summer reading program volunteer party/8/27

Barbara Janousek Memberships Local 99

Conferences. Meetings, \Vorkshops Aide/Page Study meeting 1/6 All-Staff Meeting/5/21 Aide III training at Walker/1/31

Beth Underdahl Memberships Local 99

Conferences, Meetings, \V orkshops Meeting with Ma1y Lawson 12/17

183