The Essentials If you read nothing else on management, read these definitive articles from Harvard Business Review. 91848 00 i-viii r2 kj 8/16/10 4:35 PM Page i 10HBR’S MUST READS The Essentials 91848 00 i-viii r2 kj 8/16/10 4:35 PM Page ii 91848 00 i-viii r2 kj 8/16/10 4:35 PM Page iii 10HBR’S MUST READS The Essentials HARVARD BUSINESS REVIEW PRESS Boston, Massachusetts 91848 00 i-viii r2 kj 8/16/10 4:35 PM Page iv Copyright 2011 Harvard Business School Publishing Corporation All rights reserved No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to
[email protected], or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163. Library of Congress Cataloging-in-Publication Data HBR’s 10 must reads : the essentials. p. cm. Includes index. ISBN 978-1-4221-3344-6 (pbk. : alk. paper) 1. Management. I. Harvard Business Review. II. Title: HBR’s ten must reads. III. Title: Harvard Business Review’s 10 must reads. HD31.H3948 2010 658—dc22 2010030742 91848 00 i-viii r2 kj 8/16/10 4:35 PM Page v Contents Meeting the Challenge of Disruptive Change 1 Clayton M. Christensen and Michael Overdorf Competing on Analytics 23 Thomas H. Davenport Managing Oneself 43 Peter F. Drucker What Makes a Leader? 63 Daniel Goleman Putting the Balanced Scorecard to Work 85 Robert S.